Rick Ball Ford Lincoln - Sedalia

Lynne Rockett

I purchased a 2013 Ford Escape from Rick Ball Ford in Sedalia Missouri.. It was on a Saturday. I had spoke with Jeff Ahnen several times by email and phone and had set up a time to test drive the escape on the lot.. When I got there it was ready waiting for me.. I drove away a few hours later proud owner.. It had a crack in the grill that I did not notice Jeff told me of it and had me bring it back in the following week and they replaced it.. Wonderful friendly service.. Always helpful and polite.. I will purchase my next Automobile from Rick Ball and hope to have Jeff my dealer..

Go see Mike!

My husband decided it was time to retire 'Black Betty' at 365,000 miles and Mike Jenkins was tireless in the search for the right replacement. He found 'Silver Bullet' and the rest they say...is history. We highly recommend Mike to help you find the right vehicle for you and your budget.

Son's New Car

Awesome dealership ambiance complemented by a team eager to accommodate the customer's needs, whichever department you're engaged with (new car purchase, finance, maintenance). Jeff Ahnen, patiently, worked with us in delivering my son's new car to specifications. I plan on returning soon for the purchase of my new SUV.

Wouldn't go anywhere else!

After 11 years with my Escape, it finally reached a point where it was time to purchase a new car. I have bought all my cars locally and this would be no different. Went in to Rick Ball and immediately was greeted by people we knew. They made sure we were taken care of and every need I had was met. The sales manager even offered up more than I had even anticipated. Within 2 hours I was driving off the lot with a new Escape. Randy Goodman and Kent Buckhalter both took such good care of us. I am extremely happy with the choice and look forward to buying from them again soon!

First New Car since coming Home From Viet Nam

Went to the new Rick Ball in Sedalia with the purpose of buying a new Car, and Jeff had the floor that day. With in 30 min Jeff and his floor Manager gave me a great deal because I was a 100 % Viet Nam veteran. Love Rick Ball and Jeff, if my Dodge truck bites the dust I will be buying a new Ford truck from Jeff

Best Experience

Rick Ball is a great place nice clean, salesmans are not pushy they listen to you then find the best car that they think you would like they dont try to upsell you like all the other places. best customer service i ever had my sallesman was Josh Bruns and i highly recomand him for anyone looking into a ford.

Mustang Dreams

On January 29, 2016 my lifelong Mustang dream was fulfilled! Jeff Ahnen was courteous, professional and exceeded all my expectations in facilitating the purchase of my beautiful blue Mustang!

Great Service!

I would to like to say that Jeff Ahnen with Rick Ball Ford in Sedalia was there every step of the way and anytime there was a question or problem he was there to answer or handle the problem.

Great Customer Sales Rep

I contacted Jeff Ahnen through email and we negotiated through a couple emails and locked in to purchase a vehicle as I live 1.5 hours away from Sedalia at Lake of the Ozarks.Jeff actually came in on his day off to meet with me in person as it was the only day I could take off to go to Sedalia and we hit it off from the start.I oversee customer service for 250 offices throughout North America and I was extremely pleased with Jeff and his personal touch through the buying process.I will be back,Ed SwansonNational Director of Field Customer ServiceRentokil North America

A+ Jeff Ahnen is superior.

I had been looking for a good, used truck for a long time. I got in contact with Jeff Ahnen and he kept an eye out for me. When the right truck rolled onto the lot, he gave me a call and set up a test drive. 8 months later, I am extremely happy with my purchase and would recommend Rick Ball Ford Sedalia and specifically, Jeff Ahnen, to my closest friends. Jeff is the consummate professional and just a nice guy.

Buying my first car

When I stepped onto the lot I was immediately greeted by Jeff Ahnen and he was very polite. I had told him that I have never bought a car for myself before and that I had no idea what to look for and what to stay away from and warned him I would have a lot of questions. Every time I asked him a question, even when it was a silly one, he always remained patient with me and you could tell he was happy to help me out. Having him help me purchase my first vehicle was an easier experience than I was expecting. I am definitely going to be returning to this dealership to buy my cars in the future. Thank you so much Jeff!

Great experience at Rick Ball Ford in Sedalia

We were coming home from the Lake of the Ozarks and decided to stop in to see if they had a good clean Ford Truck on the lot, found one that caught my eye, a 2012 Ford F-150, with low mileage, this one looked brand new, just like it had come off the showroom floor. Can not say enough good things about Rick Ball Ford, and especially our salesman , Jeff Ahen. We live in Basehor, KS, a 2-1/2 hr drive from Sedalia, MO. Our salesman did everything possible to get the deal that we wanted......long story short, we went back a week later and sealed the deal, they agreed to put a Tonto Cover on the Truck in place of the camper shell that was on it and they had to special order it in. We got a great deal and met some great people. Want a great salesman who is professional, kind and courtesy and not pushy , we highly recommend that you ask for Jeff, he will do everything in his power to get the deal you want.

Jeff Ahnen

Jeff Ahnen was a pleasure to work with. A little different situation working strickly over the interent, email and telephone, but worked out very well and I was very pleased with the result.

BUYING A LINCOLN MKZ at RICK BALL FORD LINCOLN

This dealership was top notch! Jeff Ahnen went above and beyond to make sure I purchased the car I wanted and the options I wanted.He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend RICK BALL(Jeff Ahnen in particular) to anyone who is looking for a new vehicle.

When it's time to trade in for a new ride......

Mike Jenkins made trade-in for a new Explorer a cake-walk when I approached him with the idea it was time for a new ride. From the moment I walked in the door to begin the process until he was showing me some of the features on a new Explorer I had purchased, Mike kept me informed, followed through on everything he said he would do, and made the trade in process a breeze. I would highly recommend working with Mike if you need a new ride!

Rick Ball Ford = Quality Service

The complete process here was fast and smooth. Jeff Ahnen answered all the questions i had and accommodated a test drive on short notice. Everyone stayed late to get the deal done. And when i came in the next day signing everything went fast. Next time im in the market for a new vehicle Rick Ball Ford is getting my business.

Rick Ball Ford Review-Jeff Ahnen

I recently bought a 'new to me' Ford Escape from Jeff Ahnen at Rick Ball Ford. It had been a long time since I had purchased a car and Jeff helped make it a positive experience. He listened to what I wanted and answered all my questions. I am very happy with my purchase and would easily buy here again.

Rick Ball Ford in Sedalia

Rick Ball made it so easy for us to drive away with a new car the same day!Loved the dealership, our salesman, the finance guy, the owner - awesome place. We will definitely do business there again when the time comes.

Review on Jeff Ahnen's performance

First of all, the new Rick Ball building in Sedalia is VERY nice! Jeff was the person I dealt with when buying my vehicle, and I have to say he was AWESOME! Not once did I feel pressured. If he didn't have an answer to a question, he was quick to get it. He was very friendly, and patient (as I am not the easiest person to deal with, and my girlfriend is even worse). I definitely recommend at least talking to him, if you're in the market for a new vehicle. And the company, in general, was actually a delight to work with. They really do go out of their way to help you find what you're looking for.

Best Experience

Best experience I have ever had. Josh was amazing. Would recommend them to anyone.

I literally didn't believe the deal we got

My husband & I went shopping for an Edge because we had driven one as a rental car and loved it. Our budget was very tight so we expected all we could afford was a used one. After looking at several, the salesman found that they had the exact car I wanted, but it was new and too much money. They gave us extra for our trade-in (way more than it was worth) and discounted the new one so much that the final cost was not very much more than we were prepared to pay for a brand new one! So I got my very first ever brand new car! Thanks Rick Ball Ford and thanks Mike Jenkins.

Above and Beyond Service!!

I went in today to get "the works" done on my truck. It was my first time and I was thankful for the friendly service. As I jokingly mentioned not to look at how dirty it was, Don Goodall, a member of the service team, offered to give my truck a complimentary wash! He then explained how the Loyalty Card worked and gave me one. I really enjoyed the comfortable waiting area with free soda, tea, and coffee(not to mention Starbucks!). Thank you so much for going above & beyond what was expected!!

Great! Great! Great!

I came in for first oil change on new Edge,very quick service, they called me to say that rear wheels were out of alignment,fixed problem. Great team at Rick Ball Ford in Sedalia. A one dealership.

Outstanding Dealer

We purchased a new Lincoln MKS in 2013 and a 2014 Ford F-150 in 2015 from Rick Ball Ford and have never have never had better buying experiences . A great bunch of folks work here.....friendly, helpful, fair and honest.I especially mention Jeff & Chris for their integrity and dedication to the customer. Not only do we enjoy doing business with them but are honored to call them friends. How often do you hear of folks enjoying doing a car deal? If you do business with Rick Ball Ford you will be glad you did.The service department is professional and helpful in every way. I have had my vehicles serviced at Rick Ball by great people who will give you good, sound advice and help you maintain your vehicle.I especially single out Chris and Craig in the service department for going above and beyond the norm to make sure the customer is happy.Great dealership!

High Pressure

I found a rare 7.3L Powerstroke Superduty crew cab short bed with a manual transmission at this dearlership. I immediately went to check it out; was a little high priced because of the rust it had, but still a nice truck. Alas, I wasn't allowed time to think it over! I kept being bomboarded with the question, "so, are you gonna buy it?" Well I was interested in trading in my car and when I mentioned this the salesman, Vincent, immediately acted like checking out my trade-in was going to be a huge job that he didn't want to do. He said "so if we go to all this work test driving your car, check it out and come up with a price and everything, will you buy it?" HOW DO I KNOW BEFORE I HAVE A PRICE??!!! I used to be a car salesman myself and would never have treated a customer this way. Then they offered me $1500 for my $7000 car and left the impression if I won't do the deal I will be the biggest idiot in town for wasting all their time. Guess what, they wasted it! I still liked that truck, but by then I was all confused and irritated and could not think straight enough to come to a conclusion, so I left and never went back! Nice truck, guys but I won't be buying from you anytime soon, sorry!

Best Experience

This was by far one of the best car buying experience I have ever had. Jeff was easy to talk to along with Chris and Brian. I would highly recommend Jeff at Rick Ball Ford Lincoln-Sedalia to anyone and everyone looking for a vehicle.

Love Rick Ball

Had a great buying experience. This is the second time I have used Rick Ball and plan on continuing to use them. I told Jeff Ahnen what I was looking for and that is what he looked for. I never was pressured to go above my price range or sign up for something I didn't want to sign up for. I felt comfortable taking a car out on a test drive with him. He was personable and very helpful.

Fun and easy

Great experience! Arrived around 6PM and was able to get the deal done that evening. Jeff in sales, and the rest of the team, Chris, Ryan, and finance manager were all very professional. Great deal on a car I really like and no pressure.

All about the People

I purchased an F150 from Rick Ball Ford and was very pleased with them. Jeff Ahnen the Sales Rep came in on his day off to meet with me after we had exchanged emails. We live in Lake of the Ozarks and had one day I was able to come up and Jeff met my wife and I. We test drove the vehicle and bought the Truck that day. When we came back I had asked to get wheel well protectors put on it. They had not come in and we met Rick Ball himself and told him we were very pleased with the guys there. As we were leaving the Service Manager came out and said the delivery was there and he could put the Wheel Well protectors right away, my wife and I went and ate lunch and came back and the truck was ready. This saved me an hour back to Sedalia to have them installed. I oversee Customer Service for North America for a Pest Management firm and we strive that our people are engaged to make a great customer experience. We had that with the team at Rick Ball!

Great Experience

We love our new Expedition. The sales staff especially Jeff and Chris made the experience very easy and enjoyable. We explained that we were leaving the very next day on a vacation to Alabama and Ryan made sure all the paperwork was ready to go that same day. The vehicle was wonderful on vacation and very roomy. It got good gas mileage especially for a bigger vehicle. As parents of boys who play a lot of traveling soccer and baseball this vehicle will be big enough to stretch out and have plenty of space for all the sports equipment. We couldn't be more pleased and would recommend Rick Ball to anyone. We were treated in a friendly and professional manner and enjoyed the beautiful clean dealership. Many Thanks Rick Ball Ford!

Best dealership

My husband and I have bought several cars from this dealership. Everyone that works there treats us like family. I always recommend this dealership and their Boonville location to anyone looking to buy. They don't hassle or pressure you.

Oil Change

I came in yesterday to have an oil change on my Ford Explorer. I had an 8:30 appointment. I arrived at 8:20. I also had a 10 a.m. meeting in Warrensburg. Ryan welcomed me at the door. He assured me that my vehicle would be ready in time for me to make my meeting. My vehicle was not ready until 9:30. By the time I paid and left, I arrived at my meeting 10 minutes late. Ordinarily I would not have minded, but in this instance I had a different circumstance. In addition, I was charged for the oil change which should have been free due to another Ball error on another occasion. We have always been more than satisfied the way we have always been treated by all of you, especially Vincent, but this time I felt I should share this with you. Hopefully appointments will be more timely in the future. Thanks, Judy Fehling

Best car buying experience I've ever had!!

Just purchased a 2013 Mustang V6 "used". Jeff Ahnen was my sales consultant. Came in on a Friday from Kansas City, MO on my way to Warsaw, MO to look at the car (found it on Cars.com). Looked it over, test drove it and told Jeff I would be in touch with my decision. He never once pressured me to make a decision. He simply let me know how to reach him and if I wanted to move forward he would welcome the opportunity to help me. Called him on his cell phone early the next morning (he was off and headed to a MU football game). Gave him my offer over the phone. He had Chris the sales manager call me right back. Their counter offer was still less than I expected to pay. Told them I would be up in 45min to a deposit on it to hold until I could bring the check in the next weekend. I was treated like a king. Went back the next weekend to give them the check and take the car home. Car was clean as a pin and ready for me to drive back to Kansas City. The entire closing/F&I process was a breeze. Never ever was I pressured to do anything or buy extras. They simply presented some options to consider and let me make my decision. This was the BEST experience I have EVER had buying a car. This small town dealer will definitely be my first stop for my next purchase!!!!!!

Car buying fail...

I went to Rick Ball to buy a new car and was not impressed with how I was treated. I was not allowed to test drive any vehicle to figure out which one I wanted until I applied and got approved. I applied for the loan and was told I would hear something in a couple of hours. When the time came and went I called them and once I finally got a hold of the gentlemen helping me I was told it would be the next day now by noon. The next day came and went and I tried several times to get a hold of someone to help me and never got a return call back and ended up having to go back to Sedalia to find out anything which was 30 miles away. When I got there I was told I did not get approval... 3 weeks later I went to a different dealership (Ford) and was treated a lot better, had great communication skills used with me and guess what I got a new car. Do not recommend this dealership to anyone!!!

FUN---EASY---EXCITING

I had another great purchase experience at Rick Ball Ford Lincoln. Jeff was an great salesman who found the perfect vehicle to fit my needs. It was an easy process from beginning to end. The Finance Manager Brian Halter took excellent care of me. He got me a fantastic rate along with a warranty that was perfect for my vehicle usage. I love the Xzilon product that they put on my new car. Cleaning it is so easy and not 1 stain yet. Overall it was by far the best vehicle purchase experience I have ever had. I would HIGHLY recommend buying your next vehicle from the guys at Rick Ball Ford Lincoln.

LOVE MY ESCAPE !

Went to Rick Ball Ford to trade in a previous vehicle. The customer service of everyone there was fantastic. They work with you to find the perfect quality vehicle and one that will fit your budget. I've been to other dealerships and all they care about is the sale not your needs. At Rick Ball Ford, they want you to be happy with the vehicle you purchase. I would recommend Rick Ball Ford to people who are looking for a new or used vehicle. GREAT PEOPLE !

Love my Edge!

I loved the customer service I received from Jeff Ahnen. Not only did he get me an incredible deal on my trade in & Edge- he also took care of my 2 year old while I was in the finance office. He is truly a people pleaser and cares about his customers! You will NOT find that anywhere else or from anyone else.

Love my explorer

Love my new explorer. Jeff was a good salesman and Chris gave me way more than expected on trade.

Impressed

I had a very good experience buying from Rick Ball in Sedalia, Mo. The guys there took very well care of me. I had bought a 2012 Ford Fusion, and so far I enjoy it. Jeff is an amazing guy. He makes sure that you walk out of the door happy. He is one of the friendliest dealers I've ever encountered. Chris is the manager, and is willing to work with you. I will continue to go there when I need a new car!

What an amazing dealer!

If you ever want a hassle free experience buying a vehicle I recommend Checking Rick Ball out. Great group of people who really listen and take time to explain everything about the car buying process in great detail. A+++ experience.

No pressure sales

Very easy to deal with, didn't try to sale me something I didn't need. He got me the best deal on the car I wanted. Thanks Jeff!

2014 Ford Edge

Jeff Ahnen was a good salesman to work with. He was quick and to the point on price. I would recommend this dealership to others.

Will buy from them again!

Excellent customer sevice! Will be back to buy from Jeff!

GET A NEW CAR MOSTLY BY TEXT

This might have been the easiest new car purchase ever! It was done mostly by text and Jeff brought the car to me here in Springfield I never even had to go to the dealership. Jeff showed up and had all the paperwork prepared had to sign a few papers then wrote a check and BAM had a new car just like that.

BEST CAR BUYING EXPIERENCE YET!!!

I recently purchased a 2014 Ford Mustang for Rick Ball of Sedalia. This was by far my most amazing car buying experience so far. Jeff was an amazing sales rep and Chris Boulais made sure everything I needed was taken car of! All my future car purchases will be from here. I was trading in my old vehicle and everything was smooth and quick, normally people dread going to the car lot in fear of being there for 6 or 7 hours but I was in and out in no time!

Jeff Ahnen was great he made the experience fun!!!

Jeff and the group at Rick Ball made the experience fun. That is why we have been repeat customers,and will continue to be. Any one can sell you a car it's the service after that makes them unique from the rest.

Great Car Buying Experience

Jeff Ahnen was the salesman that worked with me when I bought my car. He was very friendly and helpful. All my questions were answered and he spent time explaining all the details of my new car. Highly recommend him if you want a new vehicle!

Sold me a car and wasn't expecting to buy.

Came into Rick Ball Ford-Sedalia to get repairs on my 2003 Ford Escape. I'd used them before and love their service and honesty. I decided to walk the showroom and lot. After comparing my repair costs and being shown several cars on the lot I soon found an upgraded vehicle at a very good rate. There was no sales hassle and I was given a better than expected trade in value. It was easy to purchase a new vehicle from them and I enjoyed Kent Burkholders no hassle approach to showing me options. And the sales manager Chris Boulais was very friendly as well. I'm still surprised I'm walking out with a new vehicle after only coming in for a vehicle service.

Dr. Kenneth Sullivan

This new F-150 is the second vehicle I have purchased from Rick Ball Ford. I was fortunate to have the same sales person each time. He was very knowledgeable with regards to Ford products. The purchasing process was straight forward and simple. There was no sales pressure and I am well pleased with both of my vehicles. I would highly recommend Rick Ball Ford to anyone considering the purchase of a car or truck. The salesperson that worked with me was Jeff Ahnen. A very pleasant and polite individual who knows how to treat customers. Thanks Mr. Ahnen Dr. Kenneth D. Sullivan

wade huges best salesman around

wade hughes was extreamly helpful and very nice to us best salesman ive ever met

Outstanding Customer Service!

We would like to give a big "THANK YOU" to Vincent and Jeff who were the 2 salesman we dealt with. They both had outstanding customer service. From the time we drove onto the lot till the time we drove off the lot with our son a car. Bryan Halter and Ryan Ball both were very professional and extremely helpful in getting the deal done for our son. We had been to several other dealerships and no one compares to Rick Ball Ford Sedalia. They will go over and beyond to get you into a car you are happy with. Our son is very Happy with his new 2010 Mustang. We highly recommend this dealership to anyone looking to buy a vehicle. THANKS AGAIN TO EVERYONE AT RICK BALL FORD SEDALIA.

Quality Experience

My experience with this dealership and more specifically with the salesman Jeff Ahnen was very satisfactory. He was very helpful and any questions I had he was able to answer & he was willing to work with me, I would absolutely recommend him to anyone in the area who's in the market for a new vehicle.

From sales to service, they are the best!!

We've bought several vehicles from Rick Ball Ford -Sedalia and we will not go to another dealer when the time comes to buy vehicles in the future. The customer service is outstanding in every facet of this business. Chris and Jeff have provided us with deals that no other dealer could offer. They are the BEST at what they do and have a genuine concern for everyone that walks in to that dealership. When you get the best price in the region and superb customer service, there is no reason to shop anywhere else! I've referred friends to this dealer and they too came away with the same great deal and satisfaction. Can't wait to come in and buy a new F-150 sometime after the move to the new building!!

Friendly service

We purchased a new Ford F150 FX4 from Rick Ball Ford as a new customer. Very satisfied with the service we received and the friendliness of the employees, in particular our salesman, Wade Hughes as well as Chris Boulais and Jeff Ahnen. We continue to receive great service on our maintenance. There's a good chance we will be back to purchase another vehicle in the future.

Great customer service

Thanks Jeff Ahnen for helping me get into a 2011 Ford Fusion. Great car!!! Waiting to enjoy that steak dinner that came with my purchase soon.

Excellent/Loyalty

Thank you Jeff Ahnen for helping me search & purchase a car that would fit my sons taste, transportation to make some money on his own while working towards his degree at MO State. Was a pleasure doing business with you. You will be my go to guy for my next purchase!!!

JASON FROM SEDALIA

MY OVERALL EXPERIANCE AT RICK FORD IN SEDALIA WAS GREAT. SALES AND SERVICE VERY COURTEOUS AND EAGER TO ASSIST ME. FROM THE FINDING OF THE VEHICLE TO PAPERWORK WENT SMOOTHLY AND VERY REASONABLE ON THE TIME IT TOOK TO MAKE IT ALL HAPPEN. JEFF WORKED WITH ME EVEN ON HIS DAY OFF

bought two new cars from them great crew

service is great the sales is no pressure i like them so much im going to school to sell cars and put an spplication in to work at there awesome new place JEff is the man to see thanks the NIccums

Wonderful customer service!!

Rick Ball Ford has an awesome staff! Very friendly & very quick to help with any needs. The sales manager, Chris was wonderful!!

Excellent Service

Jeff Ahnen was great to work with. Very friendly and answered all of our questions.

Connie A

We bought our new Ford Focus in 2012. The salesman Jeff Ahnen, was very polite.

Good experience

We bought our 2012 Focus from Jeff. I would recommend Rick Ball Ford to anyone needing a new or used car.

Sales & Service

I always have been treated well and everything is satisfactory . Sales person Vincent Collet has been very pleasant and the service department has always given me preferred treatment. Have purchased the last three vehicles from Rick Ball Ford .

Excellent Service

I'm a driver of a 2008 Lincoln MKX that was purchased new at the old Lincoln dealer in Sedalia but when the Lincoln dealership was moved to Rick Ball this Lincoln has been serviced there since. The service department is the best I've seen, the staff is really nice, polite and always there to answer any questions. I'll continue to get this Lincoln serviced. Caleb, keep up the good work!!

Best buying experience ever!!!

My wife and I came in to Rick Ball after being to 5 other dealers. We had high expectations of what we wanted and what price we wanted to pay. After the 5 other dealers couldn't meet our needs we were able to be really impressed with all of the great staff at Rick Ball. From Ryan to Chris and all the people that helped us really made our buying experience a great one! We will tell all of our friends and family what a great time we had buying our new Edge from Rick Ball. A special thanks to Randy and the milk shake he brought us from his brothers restaurant. Great place to do business!!!!

Excellent Service & Loyalty

I had the pleasure of working for them during school and have purchased several cars from them since leaving. Always like the day I left when i come back and the GM/Sales Manager is always heavily involved in the buying process so you feel as important as anyone in the process.

Rick Ball Ford is our dealer of choice

Though the building may be old and the location is difficult to deal with, Rick Ball Ford (and Bill Greer Ford before it) has been our family's choice for car purchases. I have generally strayed away from small town dealerships because they are often unable to negotiate pricing to my satisfaction, given the lower sales volumes of dealerships this size. The staff at Rick Ball have always been able to wiggle on price to meet my budget. Ryan, the general manager, has gone so far as to call me personally to ensure that he got my business, whatever it took. In a business where I have likely had more bad experiences than good, I appreciate this willingness to work with the customer to make sure they are happy.