Ricart Nissan

new car purchase

bought from ricart before, great service, prices, people! they make the process pain free with no pressure to buy a car you don't want...

Totally surprised by the overall service

I was taken back when I pulled up to the garage door, it opened, I pulled in, and was greeted by name and my service items were confirmed immediately. The process was explained and approximate wait time. When complete the service person came to me, reviewed the service, which was just an oil change, but I did have a minor warranty issue, the at was easily resolved.

Everyone was excellent

Everyone was very effecient and did not have to wait a long time to talk to the next person I believe i spoke with about 6 people and they all did a great job!

Return customer

My salesman was super helpful and knewhow to guide me in my search. The others in my process of purchasing my new vehicle were just as helpful. Thank you all and your follow ups were appreciated.

Great product specialist and good buying experience

About as good as you can get buying a vehicle. John was great. One day dealing. Another day spent finalizing. Loved the upfront online pricing (better than TrueCar and Costco), the lifetime powertrain warranty and the availability of a lifetime bumper-to-bumper warranty.

Bought Nissan Maxima

Found a good car and the sales man stayed late to help me out. The price was excellent and couldn't be touched by other dealers. This is the second car I bought here. I did decline the warranty and gap protection and they didn't go past my comfort zone in trying to change my mind which was good. Since they sold the car at such a low price the gap protection was mathematically unnecessary and a not worth the price for its risk/reward ratio. But that doesn't mean you shouldn't do it. Each car's case is different. Do your research and the math. The interest rate was great that I received for my credit score category. Oh and lastly did I ask for touch up paint and floor mats and they were ordered the first time and I didn't have to ask a second time. They shipped them to me upon my request so I didn't have to drive 60 miles round trip to pick them up. I will probably buy my 3rd car there in 10 years from now. You get an A++ Score.

GOOD EXPERINCE

I WANTED TO TALK ABOUT MY EXPREINCE AT RICART EVERYONE WAS SO NICE AND KIND AND HELPFUL BU THE BEST PART OF ALL WAS WITH MY CAR SALES MAN HIS NAME IS CHAD HOUSEHOLDER NEVER IN MY LIFE HAD I MEET SOMEONE THAT TREATED ME SO GOOD I NEVER NEW THAT A CAR SALESMAN COULD BE SO GOOD I AM RECOMENDING HIM TO EVERYONE I KNOW IT GOES A LONG WAY WHEN SOMEONE GOES OUT THERE WAY CHAD MY HAT GOES OF TO YOU THANK YOU FOR MAKEING MY EXPERINCE WONDERFUL.

Saleman Exceptionally Talented

Nate is an exceptionally talented person. Very knowledgeable of the vehicles managed by Ricart Ford. Nate seems to have a continous smile which make for a Pleasant experience. Thanks again for the wonderful experience at Ricart. You can count on my return visits in the future.

sales experience

Brett Geiger did an outstanding job!!!!! We love our new car and would recommend this car to anyone. Brett's expertise and professionalism was fantastic, this made the decision so easy. Looking forward to outstanding service.

Salesmen were friendly and NOT pushy. They were very helpful

Joe was very kind to my wife and I as we were making our decision on which car to buy. He was able to answer all of our questions and seemed to know about each car that interested us. I really had a overall good buying experience.

Amazing, except...

Overall, I had a great experience at Ricart. Pete was fantastic as a representative and answered all my questions and concerns with full sincerity. He was friendly not only with me, but to my two friends who came to help with the car-buying process. However, working with Jake was not the best. I felt very pressured by his sales, and he actually pushed me along to financing without giving me a chance to negotiate a price. In fact, he never told me the final cost of my car. Luckily, finance was more understanding and allowed me to re-negotiate with Jake. During our second meeting, he came off very strong and stood in the doorway until I asked him to sit. If not for this incidence my experience would have be picture perfect. With all this, my interaction with Pete was still phenomenal and made my car purchase an exciting milestone in my adult life

Worked out well.

I was a little disappointed because the mailer they sent to me contained a bunch of incentive offers but- of course- none of them were applicable to me. I found that a bit disingenuous. I also didn't like having to deal with several different people in order to complete my purchase. It felt a little bit like they were trying to hide the ball. I did end up purchasing a vehicle that I am happy with, and I liked Chad H. (Our sales person ) he was nice. It was a very busy day and everyone was helping several customers at once. We ended up having to wait a really long time (several times) which I didn't love but understood since it was busy.

Awesome experience

We have shopped around for about 3 months and found Ricart to be the most willing to deal with us as well as the most knowledgeable. We have been to many dealerships and I had researched the Rouge online. Jeremy answered every question without hesitation. We received the best price and the best service here. They were very friendly and got us thru all of the paperwork in record time. At one point Jeremy even offered to go to sub way and get us something to eat. He also took the time to explain every detail of our new car and even setting up my i phone with my car. We have purchased several new cars and have never had the attention to detail that we had at Ricart. I received a follow up call from Jeremy a couple days later to see if we had any questions come up that he could help us with. We had an Exceptional experience that I will be sharing with family and friends. Thank you!!!!

Excellent

It was a long tiring day but we got through the process, the staff was friendly and did their best to make the day well worth it.

You Can't Beat Ricart's Mega Mall!

I am amazed at how Ricart's has managed to take such a huge operation and carefully tailor it to fit the customer's individual need, No matter what the reason for visiting Ricart's Mega Mall, from the time you drive through the checkpoint, to going to the sales office, or going to keep a service appointment, every staff member is consistently inviting, enthusiastic, courteous, and well informed. Ricart's has mastered the art of Customer Service! I appreciate how this staff seamlessly works together to make each experience a genuine pleasure.I would be remiss not to especially mention Dwen Thomas. She is truly a Ricart's Nissan treasure. Her expertise and ability to go beyond the call of duty ensures that I would not consider going to any other dealership for any of my automotive needs.

Terrible follow-up!

Loan Officers made promises they did not keep, and when this was pointed out, the response conveyed to me that they attached very little importance to keeping promises.After some time, I received an official apology from Ricart's designated official apologizer. I told her that I still wished that the loan officers would apologize for making promises and then not keeping them. In due course, I received a letter signed by Sean & Janda stating that they regretted the "miscommunication." As far as I can determine, there was no "miscommunication." They made promises to me and then failed to keep them. And as of this date, they have never apologized for it. Maybe they think this is good business practice.I still don't know.

Amber Parham is a top notch sales person

Amber was very knowledgeable about the Murano. She was thorough, took her time, and was extremely pleasant to work with. If the money for our trade in had been better, we would have bought the car the day she showed it to us. She helped work through a mutual agreement trade deal to make the sale later in the week. We were quite satisfied with her salesmanship skills.

Horrible Customer Experience

Went on a Friday night to purchase a new truck and after about 4 hours of negotiating and signing papers we drove out in our new Frontier. We had truck to trade in that was in need of repair. We told them exactly what was wrong with it and how much it was estimated to fix it. They told us they would give us $3500 because it would not cost them that much to fix it. At this point I felt like they were playing "good cop" "bad cop". Our original sales associate told us to take the deal of $3500 because if we brought it in to do an estimate we would not get as much. He said take the deal now. We decided we would go ahead and make the deal. We signed paperwork for about an hour and drove off. When we got home we realized it did not have a tow hitch.. I went out and spent $350 to add this to the truck. About 2 weeks past and I received a letter with a late fee from the bank we had our trade in with. The loan was never paid off even after we rolled over the balance to our new car loan. I called Ricart and they asked me if I was not truthful with them when I told them about our trade. I told them I was more then truthful and they new everything that was wrong with the trade in. About 2 hours later I received a call stating they would now only give us $500 for our trade and would have to re sign our paperwork. I asked them how they could go back on our original agreement.....He did not answer and just said we would need to re do the paperwork. I decided to return the truck and went to Buckeye Nissan and made the deal with them. They were very professional. I later found out Ricart was saying we lied about our trade and did not tell them everything. I never lied about one thing. They just wanted to make their quota for the week. If I decided to go back on our agreement do you thin they would have let me out of it....NO. I should have listen to other people I know that have had similar bad experiences with Ricart. I would seriously re think purchasing any car from them. Ricart does bad business.

Knowledgeable and friendly staff!

I was looking for a Nissan Rogue and got an email from Ricart. I visited Ricart and for the first moment I step in the dealership I felt really great. Pete Bonzo greeted me and explain to me the cars, test drive process, etc....a super nice guy who knows his subject matter extremely well. Never pushy, showed the basic, medium and top options and explained the differences and was really honest. Then his manager and the finace manager...ALL a great team.Ended up purchasing the most expensive one with all the options and I have enjoyed it very much so far.Follow up calls and emails have been great.

Purchase 2014 Nissan rogue

I really appreciate the time Darryl spent with my husband and I. I am enjoying my new car daily I learn new things about it.

2014 Nissan altima

Matt was very helpful. He gave honest answers to our questions and was extremely knowledgeable. Buying a new car can be a stressful experience but Matt made it easy. I will definitely buy another car from Matt in the future.

Great service

Went to get my granddaughters car fixed and was just looking around killing time. Matt was a great salesman and I walked out with a new 2015 Nissan versa and I love it.

He changed my mind and help me made the right choice

I made an appointment to see a new car and go to Nissan by mistake. I speak to Matt and he is really friendly, he showed me a lot of cars and gave me a lot of advises and opinions. I did not buy the new car at beginning since my budget is for the used car. He do not mind that i will not buy the car and he tried his best to show me the cars. After i saw a few used cars, i came back to him and i think he changed my mind and finally i made the decision to buy the new car. He is supper friendly and kind. He works so hard to find the cars we want. We really appreciate his helps :) He is the right person you should looking for when you want to buy a new car here.

New nissan

Ok friendly. Everyone was nice, took time to help. Salesman was patient in showing different models to us. Came in looking at Mitsubishi but couldn't find what I wanted . The salesman looked until we found a Nissan that was comparable.

Great Customer Service

From the time that we pulled onto the Ricart Mega Mall lot, until the time that I arrived home and Matt called to check on the drive, my experience was all that I could hope it to be. Today I felt like I bought a car, and I was not sold a car. I was given helpful information and an opportunity to find the right car for myself. The experience was fun and I left happy with my choice.

"Frank Purchase"

I told Matt Writsel that I am a busy person that I needed honest answers to help me purchase a vehicle. If he succeeded I would buy a car today. Suffice to say I drove away with a 2014 nissan pathfinder within 3 hours. enough said

Very Helpful

Matt Writsel was very helpful during the search and buying process of my New 2014 Nissan Versa Note. He was able to answer most questions I had on the spot, and had no problem finding out anything he was unsure of very quickly. I'm happy to have worked with him.

Nissan Altima

An awesome experience to work with such friendly and knowledgeable sales associates. Service was extreme efficient. It definitely made buying a new car a little more fun!

Good job

Great experience and very happy that I was able to purchase vehicle. Everyone was very helpful and were patient with me and answered every question that I had.

New Car Purchase

Matt was a great help, he was not pushy, he was very professional and very helpful. If we buy a new car again I would want him again as the salesman. Thank you Matt..

I was very happy with my buying experience at Ricart.

I would recommend anyone who is looking to purchase a new vehicle check in with the Ricart Nissan team. Matt Writsel, Jake Worley and Pete Bonzo helped to make my experience very simple and pleasant . Matt Writsel was very helpful with coordinating the process and following through with review of the vehicle, answering my questions, and providing introductions.

2014 NISSAN SENTRA

Joseph was very helpful and knowledgeable. He spent time showing me the different models and what the differences where and what car he thought would be the best for me to purchase for the kind of driving i was going to be doing the most. It was very unstressful and he made my purchase of my new vehicle a pleasure.

I was very happy with the service of Ricart.

I was very happy to purchase from Ricart. I was extremely close to purchasing from another dealership(Nissan North), but they wouldn't work with me on my payment goal. I went back and forth several times with them coming back to me with offers that were outside of my price range. I ended up leaving Nissan North and told them that I was heading to Ricart. I called Ricart and they had the car that I wanted ready to go when I arrived. It was simple - I told them the car and price, they helped me get there by explaining the various incentives and payment plans. Seriously - I'm happy and I can honestly say that I had a smooth, easy to understand process for purchasing my Nissan. Ben Clark, Mike Jones and Jake Worley were awesome. Don't lose those guys - They are great talent!

Great Job Sean & Matt!!!!

I would recommend anyone who is looking to purchase a new vehicle to stop by Ricart Nissan and ask for Sean Johnson and Matt Writsel. Thank you for making my new purchase so fast and easy!!!

Time to shop!

Matt was wonderful and insightful. He spent time showing me my options, and telling me the pros and cons of the any car I asked about. . He made the experience stress free.... Thank you Matt!

Great job Matt

Matt was amazing. He spent time explaining the options, and discussing the pros and cons of the vehicle. He made the experience stress free! Thanks Matt

my visit to ricart nissan

my experience was not my first at ricart nissan it was my second the sales staff our outstanding very friendly and they really know their products i will tell my friends and family to come here first

Ricart Experience

My salesperson made the purchase experience painless. Would recommend him and Ricart to my friends and relatives. Great experience. Being a woman buying a car is not a pleasant process at some dealership. Ricart and the sales force made the purchase a pleasure.

2014 Nissan Frontier

Having endured some unpleasant buying experiences in the past, from high pressure sales to price haggling, the process with Matt and the rest of Ricart's staff went exceeding well. Matt was well prepared and met all of our purchasing needs.

your company has a great employee

My husband and I experienced purchasing our first new car with Pete Bonzo he went to no limit to be sure we had the best service.

Matt Writsel

Matt was wonderful with assisting at selecting a new Pathfinder. Very friendly and not pushy at all. Very knowledge about the vehicle as well. Thanks Matt!

1st New Car

While I've owned dozens of cars over the years, this was my first new car purchase. The staff at Ricart did a great job of not pushing a new car on me, but guided me by indicating features, benefits, pricing, incentives, etc. of a new car purchase in comparison to a used car purchase and let the data speak for itself. Matt Writsel was awesome to work with...hands down the best car salesman I've ever met. He's extremely personable and very knowledgeable about the cars on the lot. He did a great job of listening to my needs first rather than trying to push a car model that would make him the most money. After listening to what I needed, he was very honest about which car he would purchase and which car was the best bang for the buck. In working with Matt, I had 100% confidence in pulling the trigger on the spot to buy a new Altima.

First time buyer

This was the first dealership that me and my girlfriend went to. We met with Matt and he made us feel very comfortable and he listened to our wants and our needs in a new car. He didn't put any bells and whistles on anything. Everybody was straight to the point and honest with us. We both walked in with poor credit and with the help from Richard Montgomery he gave us the best deal that he could with what he had to work with. He sat down with us and didn't make us feel like we were bad people for having poor credit. It was the best experience we could of asked for. Matt stayed late for us to make sure we didn't have any questions about the car and he gave us a very thorough explanation on where and how everything worked. I would recommend Ricart, Matt and Richard to all my friends looking for a new car.

new nissan juke

It was a great and rewarding experience working with Dwen and the rest of the staff. We have one small issue with a warning light that we are trying to resolve now, otherwise the car is great. Thanks to everyone. Cheers

Happy With My New Car!

Matt took very good care of me and got me into an awesome. We looked at a few different options and were able to find a car a could afford. Jake helped get me the monthly payment I was looking for while Aaron talked me through different options with parts, features, and additional car add-ons. Had a good expierience talking to Rodricka and she explained all the papers I signed thoroughly. I recommend Ricart to anyone in the market for a new or used car, the customer expierience is phenomenal and they'll help get you into a car no matter what your situation is.

great experience!

I did not plan on buying a new car. Matt Writsel has been very helpful the past few months staying in contact with me with different deals and offers. He showed me many different cars and made sure he found the best fit for me. He was always very upbeat and took the stress out of car shopping. Matt Kamppi was very helpful as well. He was very understanding and answered all my questions which helped with my decision on buying my first new car! Janda Beresford was very friendly and made all the paper work quick and easy. Everyone there made my experience fun and exciting. I was so pleased that I brought my friend in only two days later to buy his first new car as well!! I also plan on bringing another friend in to hopefully get a new car as well!! Thanks for everything!

New sales purchase.

The sales manager and staff made it easy and excellent experience. There was no questions un answered . I would definitely come back to Ricart again.

2014 Nissan Altima

Great service by everyone I met. They knew the product well and I never felt pressured or that they were trying to sell me things I didn't need. Financing took awhile to get done but I am very satisfied with my purchase.

Great Experience

Matt Writsel was excellent. He answered all of my questions and he was very knowledgeable. Great guy. I will recommend the dealer and Matt to my friends and family.

Nissan Purchase

Matt was great. He spent great time and effort to assist us in deciding on our purchase. Great salesman. Go to Matt at Ricart when you want to purchase.

Amazing!!

I had an amazing time at this dealership. Pete Bonzo was fantastic. He knew exactly what he was talking about and was able to answer any and all questions that I had. I never felt pressured into buying anything but he was great at his job at the same time! I also felt so welcomed by everyone else I worked with. I had to come back the next day to fill out a document of some kind and everyone remembered me and was extremely friendly. I'd definitely refer people here and I'll come back in the future!

Outstanding

Extremely please with the experience I had with Ricart. I felt like everyone went out of their way to help me out and make sure I was taken care of. This dealership came highly recommended from a friend of mine and I am beyond happy that I made the decision to give my business to Ricart.

Excellent Customer Service!!!!

Matt has excellent customer service with a great attitude. He is what makes Ricart a GREAT place to do business. Most car dealers push you to buy a car no matter if you truly want it. Matt didn't do that, he took the time to see what we wanted and what was best for our family. I will recommend Matt to all my friends and family. He is a great asset to Ricart, who needs to be recognized for his excellence and commitment. Jeremy also has an excellent attitude, with an extreme amount of knowledge. Will recommend Ricart, Matt and Jeremy to EVERYONE I know.

Excellent

My experience at Ricart Nissan was just excellent. I arrived about 10 minutes before the dealership was open and was just going to wait in the car. Matt Writsel met as at the car and invited us in and invited us coffee and waters (it was pretty cool outside so we were happy to be indoors). I had done previous research so I knew what car I was interested in. Matt pulled up all the available automatic Versa models that were available because I was interested in the color options. Matt was very personable and both my father and myself were very comfortable with him. After signing all the paperwork and getting ready to leave, I noticed a small flaw on the bumper. Matt took us over to the service area and made sure we were comfortable while that got taken care of. Both Matt and Jeremy Young wanted to be sure that we were satisfied with the car after the minor flaw was fixed. I enjoyed working with both of them and would recommend them to anyone looking to get a new car.

The best sales specialist

Matt did a wonderful job doing what he does best. He made us feel welcomed and very comfortable. He knew all the answers to a lot of our questions and was very knowledgable in all the products and even more than that. Matt is one of the most honest sales person I ever worked with. Glad to say that he was the one to help and answer all my questions!! I definitely would come back to see him again in the future and also would recomend Matt to others that's are wanting to buy a car!!! Thanks Matt for everything!!!

I can't find enough wonderful things to say.....

I really wasn't expecting to have the experience that did with Ricart and Joe Bonzo. I applied for credit with a car I loved and knew fully that I had less than stellar credit. From the moment I began speaking with Joe over the phone I knew this was going to be like nothing I had experienced before. I have to say each person in the dealership was amazingly kind and went above and beyond to make this experience exceptional. The topper of course was the the magic your team worked to make my dream car car come true. I don't think I will ever buy from another dealer or salesman.Thank you!

excellent

Matt Writsel,and the staff that worked with me are very professional and went above and beyond.I would for sure recommend Ricart Nissan to all.

Thank you Jeremy Duffy

Definitely one of the best experience .The person who worked with me was friendly ,and helpful. The service I received from Jeremy Duffy was exceptional .He is Wonderful Person with Friendly spirit. THANK YOU JEREMY DUFFY

Matt Writsel was very helping in looking for new cars. He...

Matt Writsel was very helping in looking for new cars. He was very hard working and knowledgable and answered all questions. I would recommend him to anyone looking for information regarding different types of vehicles at Ricart.

Nissan

Ricart staff were awsome from start to finish!When I purchased the vehicle the salesmen was knowledgeable about it. They were helpful in finding additional accessories for the vehicle. Financing was easy.

Nissan - Compairing a Pathfinder & Armada

Matt Writsel was very personal able and took a lot of his time letting us look at a Pathfinder and Armada. We did not decide to move forward at this time but would re-visit him if we moved in the direction of purchasing a Nissan. His Manager was very nice as well and showed us the pricing for these two SUV and explaining their guarantee. Loved that the Dealership has Sunday hours. . .

Jeremy harr was a great guy.. he did everything he could...

Jeremy harr was a great guy.. he did everything he could to answer our question and to get us to where we went to be..he did a great job to sale us a car and made sure we were ready to leave with a new car and thats what he did...the car is great and does really good on gas and that was our main goal. so thanks

Happy wife

Mr. Duffy was very friendly and seemed very interested in making sure I found the right vehicle. I chose the Nissan Rogue SL and most importantly my wife is pleased with the SUV... Happy wife happy life.

Best sales guy

Matt made me feel very comfortable. It was very easy for me to trust him and want to so business with him. He is by far the best sales guy we have worked with!

We came to the dealership on a rainy Saturday in the late...

We came to the dealership on a rainy Saturday in the late afternoon, where I all I knew is I wanted an AWD SUV. Matt met us at my car and was very eager to help us. He took the time to listen to what I wanted and was able to help me in making the decision very easy! I purchased my first new vehicle sine 1997 and couldn't be happier. He was very attentive, and made sure we understood all of the features of my new Rogue SV before we left the dealership. We arrived late in the afternoon as I said, and he made sure we had water, and even offered to get us Subway, as we had not had supper yet. From starting at the door, to watching us drive way, Matt took care of us. I will definitely refer others to Matt and the dealership in the future.

Dishonest

They advertised an internet price that seemed too good to be true, but I went in anyway. Mr. Young said the internet price was only available through Nissan standard financing, not my own private financing. He also tried to tell me that even with a 0% loan, there is still a $16.67 per month finance charge. I didn't appreciate being lied to.I ended up leaving the dealership very unhappy. I bought 2 new cars from Germain over the next week, at the price I wanted with no haggling. Mr. Young has lost the business of my family for life.

I drove up to Ricart to look at the Nissan Altima....

I drove up to Ricart to look at the Nissan Altima. Although I wasn't able to purchase at this time, which is of no fault of the dealership or of the salesman, Matt who greeted me with a smile and a huge amount of energy. I would recommend others to visit Matt at Ricart. He was very knowledgeable on the cars that we looked at. He gave me the time I needed to drive different even though I told him I may not be able to purchase. Matt was friendly and made my experience there the best I had ever had. I have since told just about everyone I know about this guy and the staff at Ricart.

New car purchase

A totally great experience. Nate Keasey did an outstanding job reviewing the car and just bent over backwards to make sure our visit was exceptional including following up with us after the sale to answer any questions that may have come up.

Alyssa Ray and Cody Lake

Our experience was exceptional. If I had the choice to do it again I would still choose Ricart Nissan. I am extremely happy with our purchase.

I knew that unfortunately I would have a difficult time...

I knew that unfortunately I would have a difficult time purchasing a new car. My credit was terrible. But Jeremy was very understanding and at no point did he or the other staff make me feel that it was hopeless or that I deserved less then the best service. Jeremy and Chad from finance worked extremely diligent to get the loan. They really went out of their way to make my family and I feel welcome. I have limited mobility so instead of me walking the lot to look at the cars Jeremy brought them to me. He was really wonderful. We had an absolutely fabulous experience and he made sure I had everything I needed.

Due to Nates customer service and Jeremy's people...

Due to Nates customer service and Jeremy's people skills, they were able to give my wife and I two brand new Nissan jukes! But it wasn't the cars or the great deal that sold us, it was the time and effort that they both spent making this the best car buying experience we have had. Thank you to both of you and I will recommend the two of you to anyone I know looking for a new Nissan!

Phil was very helpful and professional. He answered all...

Phil was very helpful and professional. He answered all of our questions with enthusiasm and detail. He went over everything with us on our car.

Everyone was very thorough in completing their specific...

Everyone was very thorough in completing their specific task. Pete explained every aspect of the car and also showed me a car (which I purchased)that was a better deal for my budget. While I was waiting on the financial advisor Matt Writsel brought me the paperwork that could be filled out while I waited. He should also be a track star with all the running he did getting things signed and approved so I could leave in a timely manner. Lastly, Jeff Becker ended my experience on a very high note by presenting me with a monthly payment that was lower than I expected.

Matt was great every step of the way! Very knowledgeable...

Matt was great every step of the way! Very knowledgeable and professional! He made the car buying experience a lot of fun and less stressful!

All of our interactions with employees in this department...

All of our interactions with employees in this department were excellent. Everyone made us feel welcome and this was the best experience buying a car ever for us! Thank you to the Ricart staff. We will be back!

Joe Was very helpful from the time I walked in the door....

Joe Was very helpful from the time I walked in the door. I had recently had an accident with a deer and was dealing with my insurance company and Joe was very patient and helpful. I would recommend Joe to anyone!

The experience of dealing with Ricart Nissan was a very...

The experience of dealing with Ricart Nissan was a very good one. The staff was very friendly, and took time to work with me on my purchase.Chad, Jake, and Rodricka were great to work with. All three of them worked as a very good tem. They did everything to make sure I was getting the auto I wanted, and at a price I could afford. The entire dealership seemed to run very well. Several people talked to me and asked me if they could get anything for me. These were people I was not even dealing with. Several asked about my purchase, and commented onthe purchased I made. The atmosphere was very good, and I was impressed. I will recomend this dealership to all my family and friends.

Matt was a breath of fresh air! He helped us every step...

Matt was a breath of fresh air! He helped us every step of the way with every detail.Was a very pleasant experience and will be back to purchase our next car and will tell our friends about our salesman Matt.

Matt was awesome to talk to. Knew his stuff abt the...

Matt was awesome to talk to. Knew his stuff abt the Rogue. Hes very energetic and just wants to put a smile on your face

Excellent service from the moment I stepped foot on the...

Excellent service from the moment I stepped foot on the lot. Matt was never pushy and really seemed to have my best interest in mind when selling me my new car. Everyone involved worked hard to get me into the car I wanted at the price I needed. I recommend the dealership, but even more so highly recommend Matt Writsel as a buyers next product specialist.

Matt was super knowledgeable and very helpful. Would...

Matt was super knowledgeable and very helpful. Would definetely recommend him to others. he was a pure pleasure to work with. we were more than happy with our experience.

Chad and the finance department were really great to work...

Chad and the finance department were really great to work with. Chad was very friendly. He was not pushy nor did he try to steer me to what he wanted to sell. Instead he listened, took what I was interested in and made it happen. I would definitely recommend him to any of my friends looking to make a car purchase.

Ricart Nissan has exceptional quality service and the...

Ricart Nissan has exceptional quality service and the pricing is very reasonably. I will recommend Ricart Nissan to anyone looking for a car because of their service, pricing and customer satisfaction. Dwendolyn Thomas service was very informative, she demonstrated excellent customer service, car knowledge, and went above and beyond what was expected from her. She, "hooked me up," which is a good thing.

I have bought several cars in my lifetime, but never new....

I have bought several cars in my lifetime, but never new. I retired from the Army in September 2012 and moved back home to Columbus. I've always wanted to buy a car at the Mega Mall. This truly was the ABSOLUTE best experience that I've ever had. From the time I walked in the door I was greeted with friendliness, professionalism, and respect. Ms. D. Thomas was just THEBOMB.COM!!! We told her what we wanted and she went right to work! She didn't try to sell us anything we didn't want and she didn't try to belittle us or look down upon us. She was very professional and knowledgeable about our choice. I would recommend this dealer and this sales associate because she really was FANTABULOUS!!!

I was in a used vehicle that I had been duped on in the...

I was in a used vehicle that I had been duped on in the buying process. It was also too much vehicle for me. My husband and I went to Ricart to see if they would take the vehicle as a trade in for a new vehicle. They were not able to accommodate my payment schedule at that time but Aaron Andrews said he would keep an eye out and call us when he could accommodate our payments. A few weeks later we received a call from Aaron and we went in. He was able to get me into a Nissan Sentra and take the other vehicle off my hands. He was so sweet and when we went back for our first oil change, he saw us and remembered our names. PLEASE ask for Aaron when you go to Ricart Nissan.

When my wife and I arrived at Ricart we were met by...

When my wife and I arrived at Ricart we were met by Aaron. We told him what kind of vehicle we had and he took us to where the same vehicles were located. He asked us what are old Nissan had in way of features and we told him. We located a Nissan that we liked and Aaron got the keys and took us on a test drive with it. When we went back to the Dealership and sat down with Aaron we told him about where we had to be in the way of payments. He was very professional in the way he went about getting the vehicle at the price we could afford. After we made the deal he stayed with us until we were able to walk out with our vehicle. When I get ready for my next vehicle I will be going back to Ricart and I would recommend this dealership to anybody that wanted to by a vehicle New or Used.Thanks Aaron for our your hard work

Excelent service. Mr. Andrews was great and offer such a...

Excelent service. Mr. Andrews was great and offer such a good customer service that I returned a year after I bought my first new car and contact him directly to get the new car of my wife.I'm a happy and loyal customer to Mr. Andrews and Ricart.

I brought a print out from Truecar.com and they were able...

I brought a print out from Truecar.com and they were able to match the price for the exact vehicle I wanted. The salesman was very good to explain, in detail, the options/technology built into the Murano. I love this car!

My father and I were recently shopping for a basic car...

My father and I were recently shopping for a basic car that offered safety, reliability and maximum fuel economy. We did our homework and settled on the Nissan Versa. In contacting multiple dealerships Ricart offered the best price and the sales staff was extremely accommodating. Chad Householder was the sales person who took care us. I highly recommend working with Chad his selling style focuses specifically on building a relationship and listening to the customer. Chad never tried to up sell or fast talk us into something we didn't want or need. He was very knowledgeable about the car and made sure I fully understood the features and warranty information before I left the dealership. During our purchase we also dealt with Chad Burge and Jake Worley, both were very professional and pleasant to work adding to an overall great buying experience. I hope to deal with Chad again for future purchases, and I will certainly recommend Ricart Nissan to friends and family.

One of the worst dealership I've seen. Their internet...

One of the worst dealership I've seen. Their internet prices were low, so I went there last week to buy New Nissan Altima. I was made to wait 30 mins before I could talk to any sale associate. Then, I was shown the car, which I really liked, but as it got late around 7:30pm, I decided to buy the car next day. As soon as I reached home, I found out that the price of the same car online got raised by $1000. I was working with Joseph Eddy and his manager. I never contacted them and instead bought a car from Germain Nissan Of Columbus, who provided one of the best customer service I've seen. I will never recommend Ricart to anyone.

This was our first car buying experience so we...

This was our first car buying experience so we weren't sure of what to expect. We were greeted by Joseph Eddy and were walked through the cars we wanted to see. He was very knowledgeable and was just an awesome car salesman. We didn't feel pressured at all to purchase a car and he took us through every feature the car offered, explaining the differences between the models. I would recommend him to anyone who is going through the car buying process. When discussing the purchase price and monthly payments, we were introduced to Jake Worley. This is where the process became stressful and unfavorable. He did answer most questions we asked, however his demeanor and attitude were terrible. Yes we were trying to negotiate a better price and take advantage of the offers for a 2013 model, however he acted as if we were being unreasonable and didn't even want to entertain our presence. We did end up purchasing a car for more than we should have, if I could redo it I would not have purchased the car for that amount. We were then greeted by Aaron Madry who was an outstanding guy that offered add-ons for our new purchase. He was very educated on the products and services he was trying to sell, and was very nice and welcoming. We then were greeted by Rodricka Black to finalize our loan, she was friendly and explained everything we needed to know about a car loan. Our experience was wonderful aside from the negotiation process with Jake Worley. After going through this first car buying experience, if dealing with another person like him in the future, a car purchase will not be made.

The entire team, especially Mr. Harr and Mr. Young,...

The entire team, especially Mr. Harr and Mr. Young, worked magic to get me out of a lease 5 months into it, and used their mutual knowledge to get me into a new vehicle that match my needs. At first I was skeptical about the Nissan Rogue, but Mr. Harr's factual portrayal of the vehicle before, during, and after the test drive made me at ease with the choice. Not even 24 hours later I fell in love with my vehicle and am glad I listened to Mr. Harr. In addition, they all worked their "number" magic and got me where I wanted to be with my payment.Overall, I never felt pressured by anyone, I felt very well informed afterwards, and kudos to Mr. Burge for being the quickest finance guy I've ever worked with. The entire team has earned my business the first time, and this second time have made me a customer for life. Keep up the extraordinary work you do as it's extremely difficult nowadays to find such professionals who truly value their customer's business.

I went to Ricart as an after thought on purchasing a new...

I went to Ricart as an after thought on purchasing a new vehicle, I already had a deal worked out with a competitor that I was content with and planned on closing. I was promptly greeted by Lyndsey, I could tell he was very busy and gave me his full attention. Never got the pushy salesman feeling from him and being an engineer is the single biggest deal stopper. I needed information to make a decision, pressure will only stop the process until I can do my own research and validation. Lyndsey was a pleasure to talk to; hes quite an educated man with a very diverse/ interesting background. His knowledge goes way beyond automotive sales, not to mention his attention to detail on Nissans currently rebates/pricing actually got me a better deal, more features, and lower apr for financing than what I had previously worked out at the other dealership. When getting to make a deal, Lyndsey made a lot of promises I wasnt sure he could live up to. Seemed a little too good to be true, like the smoke and mirrors trick to get me back at the dealership. Lyndsey lived up to every promise he made! #HighlyRecommend

Pete Bonzo was wonderful! He asked questions and...

Pete Bonzo was wonderful! He asked questions and listened. The first car he showed us was the perfect fit for our lifestyle and our budget. It was quick, easy and fun! We love our 2014 Nissan Versa. Thank you Pete. We will be referring our friends and family to you, as well as coming to you for our next car! :)

I had visited another car dealership the day before...

I had visited another car dealership the day before coming to Ricart, was not a great experience. I had purchased a Sportstrac in the past from Ricart and my daughter had reminded me how much Ricart had grown and the different dealerships you had on one site and suggested I come here. I knew I wanted to downsize to a smaller less gasgussling car. I really wasn't sure what kind of car I wanted however I did know what my budget was as well as what I wanted in a car. The other dealership wasn't able or willing to go the extra mile ( that your employees were and did) to get me in the car, without the options that I didn't need or the options that I wanted within my price range. However Chad, Aaron and Jeremy were not going to let me down in anyway. Chad continued to bring me cars and Aaron continued with each car to get the best price. When I finally did decide on the car I could afford and truly loved and wanted Chad, Aaron and Jeremy made it a reality for me. I would like to tell you and them how much I appreciate their patience, kindness in going through this long process with me and understanding what I could and couldn't afford as well as how pleasant they made my day. But I feel I need to put a good word in for everyone that was in the showroom while I was there on May18th because they were all so friendly and pleasant. I think it is safe to say I would recommend Ricart as well as come back in the future when and if I ever need another car. Thank you all for such a wonderful experience! I am so enjoying my new Nissan Versa.Mary

I was all set to buy a Nissan Leaf from a different...

I was all set to buy a Nissan Leaf from a different dealer but thought I would see if Ricart could meet or beat the deal I got elsewhere. I sent an inquiry via e-mail and got a quick response saying they would match or beat the deal. I went in thinking they might try to change the terms or add extras, but everything was just as we had agreed - and was already prepared for me when I got there. I met Shane Self (Sales Director) and he referred me to Dwendolyn Thomas. Everything was so easy. I kept waiting for something to go wrong - you know how many people have horror stories of their car buying experiences - but this was truly a great car buying experience. I'm still amazed by how well everything went. Highly recommended!!

The Inteligent Key in our 2010 Altima happened to die on...

The Inteligent Key in our 2010 Altima happened to die on us Saturday March 23, 2013 as we were returning from our cabin property in The Hocking Hills and while in-route home to our Westerville residence. We are not customers of Ricart Nissan but since we were very near to your dealership, we decided to see if we could have the matter attended to. This would have been about 1:30 Saturday afternoon and the store was very busy at that time with both sales and service. We expected the worst and in fact felt the issue may not be resolved at all. Long story short, we were in and out in just shy of ten minutes! The Ricart service and parts folks very promptly and professionally corrected our small mechanical problem and we were on the road again. As mentioned previously, we are not Ricart customers but I dare say that we would not have been able to secure the same treatment at our home-town Nissan dealership. Our hats are off to you for the fine experience and I should like to say that other dealerships could take a lesson from your store on how to handle customer service. We appreciate the way we were treated and I only regret that your store is not nearer to us as we would most certianly be doing business on a regular basis. Keep up the fine work. My apologies for not being able to identify the two Ricart Nissan folks that aided us but we truly appreciated the courtisy and very prompt service which was afforded us on that Saturday afternoon. Sincerely,Tim & Maggie SkinnerWesterville, Ohio

My thirteen purchase from Ricart! Wow! Never had any...

My thirteen purchase from Ricart! Wow! Never had any problems! I drove from Zanesville because I knew as a loyalCustomer to Ricart no other dealer can match Ricarts price, service, customer satisfaction! My second time dealing with SALESMAN JAKE WORLEY , what an AWESOME GENTLEMAN! He knew his product and his attitude was exceptional! He treated my family like part of the Ricart family and as a return and loyal customer was just AWESOME! I am in the customer service industry for 27years and JAKE you keep up the excellent work! I will recommend ALL my friends and family to go see JAKE WORLEY AT RICART! BRAVO ZULU TO YOU JAKE AND ALL OF THE RICART REPRESENTATIVES! As the saying go"WE'RE DEALING" I hope my next purchase JAKE WILL BE THERE! I am a happy and satisfied loyal customer! I love my 2013 NISSAN ROGUE! Thank you RICART, and Jake Worley!

Having never purchased a new car before this, I was...

Having never purchased a new car before this, I was totally amazed at how easy the people (Jason Motter), made the experience.They totally respected me and my wishes and were very helpful. Jason answered all my questions those I had and those I didn't think to ask! Everyone was very helpful and very friendly. I will definitely recommend Ricart, and continue to do all my business there.I love my new "Juke" and I am very pleased with my purchasing experience!

I was greeted by Lyndsey and he answered every question I...

I was greeted by Lyndsey and he answered every question I had or found someone who could. Aaron put together a great deal for me working with in the parameters that I laid out in the beginning.Jeff could not have gotten me in and out any faster once the we had agreed on a price.Such a great experience I look forward to going in again to replace my wife's car.Great individuals that are an even better team.

Did not realize that I did not have 4WD until I was...

Did not realize that I did not have 4WD until I was through the Finance process. I cam up with a 4WD and told him I was looking for a 4WD. Not happy about that.

Lindsey was very friendly and in no way pushy! He was...

Lindsey was very friendly and in no way pushy! He was helpful and thorough! While the visit was long I enjoyed my experience! This is my second car leased from Ricart and I plan on coming back for my next one!

What can i say, you guys are fabulous people to work...

What can i say, you guys are fabulous people to work with, NO pressure to buy what you don't want but definitely all the things i needed in a NEW vehicle and so much more. Thanks Ricart.

Ed Clinkscale was very professional, courteous,...

Ed Clinkscale was very professional, courteous, knowledgeable and a pleasure to do business with. Will definitely refer more people!!! It was the best experience I've ever had purchasing a vehicle.

Pete Bonzo is in one word AWESOME! He made buying a new...

Pete Bonzo is in one word AWESOME! He made buying a new car a great experience. He was so easy and fun to work with. He explained everything there was to know about the car and showed us all the features. Extremely personable. I will recommend all my family/friends to Pete! We absolutely love our 2012 Nissan Murano Platinum. I believe he is a valuable asset to the Ricart Company. Keep on cycling for the cause Pete!!!

Working with Jeff was a true pleasure. He was very...

Working with Jeff was a true pleasure. He was very informative and thorough when answering all of our questions regarding several vehicles that we looked at. He is a very dynamic individual. :)

For me, customer service started when I saw Rick Ricart...

For me, customer service started when I saw Rick Ricart on a television commercial July 06, 2012. He was so believable that I called Dwen Thomas that morning to see if I could upgrade from the 2012 Nissan Sentra (which I had just purchased on January 06,2012) to the 2012 Altima. She enthusiastically encouraged me to come in. When I got there I experienced the same comfortable environment that I had received when I bought my first car. Purchasing a car is generally a tedious and timely process, but purchasing a car from Ricart's (particularly Dwen Thomas) is just like going to visit a favorite relative. Dwen is friendly, warm, extremely knowledgeable, and above all professional. Shannon Marcum was reassuring and highly resourceful. Janda Beresford made signing all of the necessary paperwork a breeze! I appreciate how this staff seamlessly works together to make each visit to Ricart's MegaMall a pleasure. Whenever I visit Ricart's MegaMall, I am amazed at how they have managed to take such a huge operation and carefully tailor it to fit the customer's individual need. No matter what the reason for visiting Ricart's MegaMall, from the time you drive through the first checkpoint, to going to the sales office, or going to keep a service appointment, to even just going to the carwash, every staff member is consistantly inviting, enthusiastic, courteous, and well informed. I would not even consider going to another dealer. Ricart's has mastered the art of Customer Service!

I met with Jeremy Young whom I had corresponded with on...

I met with Jeremy Young whom I had corresponded with on the internet and he introduced me to Dwendolyn Thomas who was the sales person who introduced me to the car that I purchased. Dwen is very knowledgeable about cars and she even told me a few things that I did not know. I have purchased at least 25 new or used cars in my life time. I also own two Historical cars. I would like to say that Dwen treated me with Vigor and Honor that one would not receive at most Dealerships. She went out of her way just to help me. I will definitely recommend Ricart to anyone.

Dwendolyn Thomas was outstanding especially when it came...

Dwendolyn Thomas was outstanding especially when it came to pointing out the features of the car and some of the things that have changed on the Sentra since I last purchased one 6 years ago. She gave us a tour of the service shop which I hope I won't see too often and got us through the whole process in a decent amount of time with very few, none, hassels. Thank you Dwendolyn

Joseph Eddy was awesome! He was so patient while we test...

Joseph Eddy was awesome! He was so patient while we test drove several cars to make our decision. We will come back for our next car. Everyone we dealt with for this purchase was very friendly and helpful. Joseph Eddy stands out as one of the best sales persons we have ever dealt with when buying a car. Thank you so much for the great experience of buying our new Maxima. Gene & Pam Sprang

Sent to Rick Ricart on Monday, May 7, 2012 Sunday, May...

Sent to Rick Ricart on Monday, May 7, 2012Sunday, May 6th, I received a call from Joe Eddy with whom I took a test drive of a Nissan Sentra on Sunday, April 30th. Joe contacted me during the week, and then again Sunday, 5/6, asking me to stop back in. I had not planned to return to Ricart until after I had spoken to two other dealerships, but because I felt comfortable with Joe, I decided to return to Joe. He was easy to talk with, answered my questions with honesty, treated me with respect, and never pressured me. I had confidence in him. It wasn't until the deal was completed, that I learned he had only been with Ricart a couple of months. From our conversations, I felt he had been with Ricart much, much longer.I had been researching various cars and was going to trade in my Toyota 2008 Prius. Ultimately, I chose the 2012 Nissan Altima as the car I wanted to lease had an overall rating of 91 in "Consumer Reports."Rick, I wanted to thank the people who successfully put my deal together. Each of these people were professional and made me comfortable in the process. I was not looking forward to this journey, but your people made my leasing this car a very good experience. Thank you for hiring these people, and I will definitely refer people to your dealership. People involved with my leasing transaction were: CHAD BURGE (I thought I wanted a used car, but he felt I would be better suited in a lease because I wanted a lower car payment.) Chad referred me to the Nisson area, where I met JOE EDDY (easy to talk to and he gained my trust and respect immediately - see additional comments above on this gentleman), AARON MADRY, Sales Mgr., who helped me close the deal, and lastly, RODRICK BLACK, who was quick and efficient with the stack of papers she generated so that I could drive off the lot last night. Working with the Ricart dealership, your staff, and the process, made this lease an enjoyable experience. I never thought I'd say that about the car purchasing/leasing experience.My former husband and I purchased two Escorts in 1995 from Fred Ricart on New Year's Eve! I finally returned. I was away too long!!Kathy K., Pickerington, Ohio

we really liked pete bonzo alot he has been the best car...

we really liked pete bonzo alot he has been the best car salesman we have ever come by hopefully next time we buy a new car we can get pete again he doesnt try to presure you into buying right away like most do and ricart is a very nice dealership just wish it was closer to where we live so we could take advantage of the free carwashes lol thank you pete and all the rest of you at ricart automotive

Brett was very helpful, knowledgeable with all the...

Brett was very helpful, knowledgeable with all the questions that I had. He took time out to allow me to test drive the two Suv's I was interested in. When I couldn't get the color I wanted, he explained to me why. At the end of my sale, he even changed my tags over for me and for that I was very grateful. I referred my friend to him this morning who is in the process of wanting to purchase a Nissan Juke (I think that's what she called it and I'm not sure how its spelled) so she will be contacting Brett for that.

The overall experience with the Ricart staff - down to...

The overall experience with the Ricart staff - down to payment of a bill.. was excellent! Thank you! I am out and about everyday... and have shared my expierence with Richart with all who ask "where did you get that "shoe" (my Cube!). Darlene A. Gillenwater

I came to Ricart after a horrible experience at Lindsay...

I came to Ricart after a horrible experience at Lindsay Honda. This was my second time purchasing a car from Ricart. Before I had purchase a new 2008 Nissan Sentra from Ms.Thomas. In August 2011 I purchased a new 2012 Honda civic from Lindsay Honda. I was sold a car that was made with no A/C. The salesperson at the time mention the car had no a/c but in a joking matter.Playful enough to where I thought he was serious. Basically Honda was not willing to work with me and put me in a car with a/c even after contacting them 20 mins after leaving the lot. I didn't want out my contract just a car with a/c. That was the worst car experience I had ever had(If you would like to hear my full story and circles Lindsay Honda took me through please read my complaint on Better Business Bureau). Anyways! I kept the car for about 6 months to build some payment history and contacted Ms.Thomas and with the helpful assistance of Ms.Thomas she took compassion in my situation and got me out my car and into a new 2012 Altima. I couldn't be more grateful. Ms.Thomas was so patient and took every minute she could to accommodate me. Her customer service is above and beyond. Never once did she ever make me feel she just wanted to get a sell. I can't express enough how Ms.Thomas made this experience. She reminded me why I purchased my first car from her. Ms.Thomas and Ricart has a customer for life. Thank you.

Tom Smallwood did a great job. He was very knowledgable...

Tom Smallwood did a great job. He was very knowledgable about the product and took the time to answer all questions. He made the process of buying a car Painless.

Thomas Smallwood at Ricart Nissan sold me my beautiful...

Thomas Smallwood at Ricart Nissan sold me my beautiful pearl white Nissan Maxima. The selection of vehicles was fantastic at Ricart and Thomas was able to provide the answers to all my questions and make the process quick and easy by showing me all the car had to offer on the road test drive and on the track on the dealership lot. The process was easy and price from Shannon was excellent on the protection package I purchased to protect my new Nissan Maxima. I will definitely return to Ricart to purchase my next car. Thanks Thomas,nfor all your help getting me into such a wonderful new car!

I came to Ricart and purchased a brand new loaded Altima...

I came to Ricart and purchased a brand new loaded Altima from Thomas Smallwood. He was extremely knowledgeable and provided the best car shopping experience I've ever experienced. I was quite nervous before arriving as this was a big purchase for me since this was the 1st loaded car I had ever purchased and was more car than I had actually thought I would get for my monthly budget. Thomas made the payments fit my budget and stayed after hours for delivery. Since I arrived shortly before the dealership normally closes due to my work schedule. I didn't feel rushed and he explained every option on the car to include every detail of the navigation system, music box, xm radio and traffic and weather functions. This is the best experience I've ever had purchasing a new vehicle. Thanks to Thomas and the team at Ricart Nissan!

Upon first arriving at the dealership I was greeted...

Upon first arriving at the dealership I was greeted warmly and was offered help right away. Thomas was very knowledgeable with each vehicle I was shown. He helped me to find exactly what I had wanted in a new vehicle. I appreciated his patience and I'm very happy with my Murano. I would definitely recommend Ricart Nissan to others who are wanting a great vehicle at a great price along with exceptional customer service.

This is an excellent dealer on all counts! The purpose of...

This is an excellent dealer on all counts! The purpose of my visit was to get an oil change. The dealership in itself is awesome! I noticed the freshness and cleanliness immediately. As I sat in the waiting area I noticed the very tasteful decorations. The furniture, numerous flatscreened televisions, the exquisite artwork, and the computre lab. I was very pleased to sit and wait for my car to be serviced. The superior customer service was wonderful, but the salesmanship of Ms. Dwendolyn Thomas was totally professional. By the time she told me what their dealrship offered in terms of just bringing my car there to be serviced, I was totally sold. As we continued our conversation I was so comfortable with her that we decided to look at other cars. She listened to what I needed and what I could afford and at the end of it all I drove a brand new 2012 Sentra home. Ricart's has a customer for life, and I would highly recommend this dealer to anyone that I know!

I would trust any family member or friend to Ricart! Shea...

I would trust any family member or friend to Ricart! Shea and Nick were a pleasure to work with, they both went out of their way to not only find us the best deal but to make us feel comfortable and at ease. They truly care and they know the meaning of exceptional customer service!

This was my first visit to this dealership and my first...

This was my first visit to this dealership and my first time trying to buy a car. I am glad I stopped into Ricart. Joe was friendly and knowledgeable. Joe made this experience easy and enjoyable. Joe answered any questions I had and worked to get to a price I was comfortable paying. I left with my first new car and could not be more pleased.

We bought a Sentra today from Ricart and it was a...

We bought a Sentra today from Ricart and it was a pleasant experience. Our salesman Lyndsey Burks was very knowledgeble about all the different makes and models that we were interested in and was able to answer our questions thoroughly. He was very attentive to us all through the purchasing process. I would definitely recommend this dealership to others.

Joseph Pier is one of the best new car salesmen that I...

Joseph Pier is one of the best new car salesmen that I have encountered. He is very knowledgeable, worked with us on what we could afford, and stayed with us throughout the entire purchase process. I drove away with my new car very happy that I had gotten a good deal from a terrific salesman. Thanks Joe.

Jeremy Harr is extremely knowledgeble about the products...

Jeremy Harr is extremely knowledgeble about the products he sells. He was a pleasure to work with. He has a good demeanor and is very personable. He goes "the extra mile" to please his customers. My wife and I will undoubtably recommend him to those we know. And Neal Shapiro, the Commercial Accounts Manager was also a pleasure to work with. The dealership should be proud that these two gentlemen represent them as best they can.

This was my second puchase from ricart and was pleased...

This was my second puchase from ricart and was pleased with both purchases. The salesman was very friendly and the process was quick and easy. I really enjoyed the sales and business manager. I would definitely go back for my next purchase.

My experience at Ricard Nissan was positive in every way....

My experience at Ricard Nissan was positive in every way. Jeremy Harr was knowledgable, friendly, and most of all PATIENT! I went to Ricard convinced I wanted an Elantra, and after much test driving, was looking into two different cars, my boys spied the shiny red Cube on the showroom floor. Jeremy got it out of the showroom and after about 10 seconds behind the wheel, I was in love! Spacious inside for my growing boys, and very responsive. We took it to the beach last month, the Cube drove great, handling the mountains well with four people and fully packed. The gas mileage is pretty great-I seem to be averaging between 29-31mpg between my highway and city driving. I couldn't be more pleased with my purchase. I love the quirkiness of the Cube--we definitately get a lot of looks and questions. Thank you, Jeremy for the hours you spent with me over two days helping me get to my perfect vehicle! Thanks to everyone else at Ricard as well-from the office and showroom staff to the the mechanics--everyone has been helpful and professional. Well done!

I am very pleased to work with Jeremy Harr. He was very...

I am very pleased to work with Jeremy Harr. He was very knowledgeable and courteous. He knew about all Nissan and Kia for comparison purpose. We were looking Nissan but happened to see Kia next to Nissan. Keep up the good work. thanks

My experience at Ricart was very good. Adam Johnson was...

My experience at Ricart was very good. Adam Johnson was very patient and helpful with the test drive and explaining the car options and setting up my phone with the car Bluetooth system. He convinced me that the 2012 ALTIMA was for me. I am enjoying my new car.

Overall my experience was really good. The first...

Overall my experience was really good. The first salesman, I think his name was Pete, was fantastic. The first "money" man, I am not sure of his name, was not as great. I felt as if he was talking down to me, like he was going to pull one over on me. The rest of the staff I worked with was good though. I feel great about my new Rogue.

Even though I was moving, I choose to buy at Ricart and...

Even though I was moving, I choose to buy at Ricart and fly back to pick up the car because of the quality service and Bob's support and friendly service. I still have friends in SE Ohio and will strongly recommend that they seriously consider Ricart in the future even though for most it would be an hour drive.

Josiah Pier was the best salesman I have worked with yet....

Josiah Pier was the best salesman I have worked with yet. He was knowledgeable about the vehicles, helpful, patient, friendly, and not pushy at all. I would definitely recommend him to anyone looking to purchase a vehicle. Thumbs Up!

Don was very professional and answered all questions. ...

Don was very professional and answered all questions. Set my Bluetooth Phone system with no problems. We paired 3 phones and he showed exactly how to set the primary phone.

I typically don't buy on the same day that I visit a...

I typically don't buy on the same day that I visit a dealership. I found Josiah to be a friendly and an informative person to work with. He convinced me that Nissan was the right car for me in a very comfortable and low pressure way. After driving on the test track and agreeing on a wonderful price I am completely satisfied with the purchase. Josiah has made a few follow calls since which makes me feel that my car buying experience was more than a one day experience.

I've bought nine now from #1Ricart and my last two from...

I've bought nine now from #1Ricart and my last two from their Nissan store. They still lease like champs, unlike a lot of manufacturers these days! So I m 2 months out of terming my Mazda lease and I know I ve got some incentives to lease another Mazda, so I was content just waiting till my term date and working with the Mazda guys at Ricart (they rock too!). Then I get an email from Ricart Nissan, saying they know my lease is almost up and wanted to let me know about some ridiculous lease deals going on now...Okay, I m always up to save some money. True to their word, they were able to step me up in vehicle and lower my payment...Needless to say I did not pass go, I did not wait two months, I drove the new AWD Rogue home that my girl wanted, but thought would be outside our budget!Big thanks to Adam, the Internet guy, who obviously has his pulse on keeping customers happy and well informed, the Bonzo brothers, Joe and Pete. They worked together to show me all the features of the vehicle and got me in and out quickly, but without feeling rushed. Also the sales manager, Shane, that went over lease options, took time to answer all my questions and I had plenty. So far no complaints, I just hope I can convince those guys that my tenth new car from them should be free! Ha!! Seriously, go see these guys if u want a new Nissan, Kia, Hyundai, Mitsubishi, Mazda, Ford or a used car they can sell it all.

I had purchased my last car here at Ricart and since I...

I had purchased my last car here at Ricart and since I had such a great experience, I thought it was only natural to come back for my next one. This time, I was looking for a Nissan Maxima and of course I contacted Dwen Thomas & Shea Sohovich (my previous sales people) to locate the car. Once again, Ricart had exactly what I was looking for and they worked a great deal! They called to schedule an appointment when the car was ready, it was delivered on time and detailed. Again, it was a smooth and seamless process and they both spent quality time with me going over the new car features and getting it all set up. Loving the car and Ricart has earned a customer for life!

We visited on a Friday before our vacation, we gave the...

We visited on a Friday before our vacation, we gave the dealership a $500.00 deposit and was told they would have the car we wanted on the following Saturday (May 31, 2008) when we got back. We only heard from them when my husband called the dealership. He was told they were working on it. We called Saturday morning and they did not have the car said that they could not get it and would refund the money. He went in that Monday after work and was told he couldn't get a check because it was after 5 PM they knew he was coming and could have had the check waiting and did not. They were not only unprofessional but could have cared less that they put us out that money. My husband bought a car that same Saturday in less than four hours at Germain Ford, now they had service that can't be beat. These people we should have looked into before we even visited its amazing how many law suits they have against them. regardless we now have to wait for our money luckily we had enough in the bank to make a deposit at Germain! any other month we might not have.