Ricart Kia

great

I brought my vehicle in for its 1st oil change and I had 1 concern other than not knowing how long it would take everything else was great!

Good service

Overall sales experience with Pete Bonzo was good...very informative and customer friendly...will recommend him to friends looking for a new vehicle...no pressure

great sales

Came in knowing what I wanted on an extremely busy day. Darrell made the experience fun and heartwarming, making the hours spent fly by. Although I knew what I wanted he help me find the best version of it, I would recommend him by name to anyone looking for a car.

service for recall

Service was smooth and efficientFriendly professional answered questionsGot me in and out pleased with sales and serviceKeep up the good work Thank you ??

They were very nice and asked if I had any concerns

They were very helpful and friendly. Listened to my concerns with my vehicle. Informed me af a few updates that were needed for my car. Really appreciated the service I was given

Service Review

I want to thank Nick and everyone in the Kia Service Department. Nick made sure I knew about the recall and saw to it I got a ride to work. They called me when the car was done and they even ran it through the car wash.

Its was on time

The Appointment was on time, the time allotted was spot on. The vehicle was updated properly via the recall notices. I am extremely happy with my Soul.

Very good

The services was good for me. And nick was nice n good to me by telling me everything which was worry with my car and am very happy to meet him as my service guy

Great

Mr Collins was great . He took time to fine the car we were looking for.Meet with Aaron he was very nice. He listened to what we want came back with the price range with no pressure.

Disappointed this time.

D. Thomas is a phenomenal sales person and we enjoyed our interaction with her. Aaron turned us off. Purchased Lexus RX 350 from Germain instead.

Great Service

I had to have my transmission replaced and I was very happy with my service and the time it took them to do it . I worked with Leatha who was very nice and pleasant to work with .

awesome

Pete was awesome! He listened to what I wanted (and my price range) and helped me find the perfect vehicle. No pressure no gimmicks! I love that he was with us for the whole process, he wasn't running off to help other potential clients like at other dealers. I really like the fact that he had kept in contact just to check in and make sure everything is going ok and that I haven't ran into any questions or issues! We will definitely be returning for our next vehicle.

purchased new car

I had bought a Sorento from Jason 5 years ago and when I decided to get another I knew that I wanted Jason to be my salesperson. He is so knowledgable and does not pressure you on the least. there are many Kia dealerships closer to where I live but I knew I would go back because of him/

Great experience

The sales person was very helpful and didn't try to get me to purchase a car I didn't want. He walked me through the whole process with ease. This was the second car I had purchased from Ricart and will definitely be back in the future.

New car sales and car service.

I have previously bought 2 new cars from Ricart in the last 2 years and this car was going to make 3 in 3 years. Last weekend I had a very bad experience. This was not ordinary compared to my previous experiences. I swore I was never coming back, I left a post on their Facebook page explaining what happened. Ricart responded quickly to my post confirming I should not have been treated the way I was treated. They did not try to argue with me, they simply gave me their consumer advocate. I must say I was very pleased with how they attempted to fix their mistakes. As a result of their response, I plan to return for future purchases. They righted ALL of the previous wrongs. Additionally, I get my cars serviced here and have for years. They have always been honest with me, telling me when I could get parts cheaper elsewhere. Shea in sales gets two thumbs up! Nick in services does as well. Thank you Lynne Dewitt for your professional response. Jason for the extra time!

kia purchased

aaron was so pleasant to work with, and the ricart team are wonderful, derrick(sales) took all the time i needed, showed me and explained everything to me, I could not have asked for a more professional, excellent sales experience. And to add, the service dept are wonderful at Ricart. Keep up the excellent work, And cant leave out Jeff, with all the paperwork, super nice, polite gentlemanthanks for all your time, and making my choice the best it could be

Very enjoyable car buying experience! Thanks Ricart!!

Darrell was amazing and made a car buying experience with a 1 year old little boy very enjoyable! Our little boy actually cried when we got in the car and had to leave! Also Darrell gives wonderful follow up and called us that night to make sure we made it home ok. We will definitely recommend him and Ricart to everyone and will purchase many more vehicles from them.

Excellent experience with a number one gentleman!!

What a wonderful experience! Loni got her very first new car today after buying used vehicles her whole life. She was nervous about the process, but Darrell made her feel right at home. He was lovely to talk with, knowledgeable about the cars, and was top notch with our 10 year old daughter. She accompanied him on every step of the journey ey, and he was so sweet to her. She calls herself his assistant now, and she actually learned a lot today.Ricart has an excellent, top notch man in Darrell! Thank you for a wonderful experience.Cherie, Loni and Sydney

Excellent dealings....pleasant indeed!

My husband and son previously purchased their cars from Ricart (after prior research on their own) with the assistance of Sales Associate Jesse Hernandez. I heard nothing but praise of the young man and their dealings with him and the whole process. When it was time for me to get a car and our research was once again complete, it was automatic to search out Mr. Hernandez for his assistance yet again. On the evening of June 25, 2015, I was pleased to have a face to go with the name so well spoken of. I was not disappointed. Jesse met my husband and I with a friendly hello (remembering my husband and son), and a huge smile never to be forgotten that drew us in.We already knew what we came to consider buying. Jesse made the process seamless and enjoyable allowing us to test drive the car with great conversation while answering all of our questions. Upon completion we knew we wanted to purchase the car. Making Jesse aware of this we let him know that we would contact him on the next day to confirm our decision and set a day/time for purchase if the car was still available. We did as we said, the car was still available and thus we arranged to meet the morning of June 27th. All went pleasantly well. It was a delight to be assisted by Mr. Hernandez. My husband and I will always recommend Ricart as a first choice of car buying (providing you have what they are looking for of course), directing them to be served by Mr. Jesse Hernandez.Everyone we encountered was pleasant indeed, however, much praise is due to Mr. Hernandez for a job well done. Thanks to all for serving us well, providing us with what we are believing is a reliable and quality vehicle equipped to go the long haul,Mrs. Arlene Phillips

Oil change

I took my car to Ricart for a routine oil change which I had no issue with. However, during the routine courtesy check they found that I had two license plate lamps that had burnt out. Now to the good part, the service consultant came in and told me they were out and they had a few in the back which would could $36.00. Are you kidding me??? I went to Advance and picked up two lamps for a little over $5.00, and it took me less than two minutes to install both lamps. Im just throwing this out there if you get a quote that doesnt seem right check into it before you pay too much for a part that you can get for much less elsewhere.

Buying Experience

I would just like to say that my entire buying experience at Reichert was very enjoyable. Peter Coburn was a great salesperson and I felt no pressure whatsoever. He was very attentive and very nice.

Hands Down The BEST Car Buying Experience Ever

I cannot possibly say enough good things about Darrell, Jake and Jack. I walked out feeling like I have 3 new friends who helped me get an amazing price on my new Kia Sorento! I love them!!!! Thanks again!!!

Wasn't planning on buying a car

I had a great experience with Ricart in purchasing my new Kia Soul. I arrived simply wanting to shop around and confirm that this was the car I wanted to buy....eventually. The employees were so friendly and knowledgeable that I basically "needed" to buy this car immediately. Such a smooth transaction.

Best Car Buying experience and fantastic deal on a nice car.

Great experience of buying a car. Everyone was very helpful and friendly. Not pushy at all but helped me narrow down what I was looking for and at a great price. Ben knew a lot about the cars I was looking at and was very personable, and friendly. He did a great job in helping me find the car I wanted. Rodricka was very helpful in explaining all the paperwork and helped me get a good deal on bumper to bumper coverage. This was the best car buying experience I ever had and they got me a great car at a great price.

Great experience, love my new vehicle!

They laughed and joked with me, making the experience fun. Took me seriously when it mattered, listened to what i needed and wanted out of a vehicle and quickly found me the right one. They worked with me to get me the right price and accessories I wanted. I felt like I mattered ...and that makes everything better.

Kia purchase

Good Price and good people, got the right color, very knowlegable salesman knew all the ends and outs of the car I purchased. Very satisfied

Love my Kia

Love the salesman and the experience I would recommend ricart everyone I no and I went to several dealers nobody gave the service that ricart did hands down the best dealership I ever been to

likes

This was a super super great experience bret and Ken made us feel like last family instead of customers and worked very hard to make sure we were satisfied

Kia Optima purchase

The Salesman I worked with was Pete Bonzo. He was very knowlegable, thorough, and friendly. I appreciated his candor, which in turn showed his Honesty and Intergrity. His follow up continues to be very helpful in getting to know my new Kia Optima. This was by far, the best automobile buying experience I have had in 25 years. I would gladly return to Ricart and Pete Bonzo for my next automobile purchase. I have recommended your establishment to several interested car buyers.

Great

Salesman(Darrell) and finance man(Sean) were great and very helpful. Thank you for your patience. I appreciate your patience and helpfulness. They made buying my Kia Soul alot easier!!

Another wonderful buying experience!

From her initial introduction to the end of buying process, Donna Eichenlaub maintained a professional and genuine desire to meet my needs. I truly appreciate her knowledge of the product. Loving my new vehicle!

Wonderful experience

Jeremy Duffy was extremely helpful and knowledgeable in helping us find the right car to fit our needs. He answered our many questions, and was patient with us. We are pleased with our Kia lease so far, and would recommend Jeremy/Ricart to anyone looking for a car.

Excellent service!

I had an appointment but somehow got lost in the system...No worries!!! Ben stepped up and took care of me. Ben was a blast to "work" with if you want to call it that, it was more of a fun and relaxed experience. Ben was knowledgeable when it came to answering questions about the vehicles and didn't mind getting a little wet from the rain. I eventually purchased a Sportage and am enjoying it. Ben was there every step of the way to make sure I was taken care of. A big thanks for the great experience!

Extraordinary Service

Pete Bonzo very well showed me a service excellence of professionalism and mindfulness. As a business scholar at a business school, I can say for sure that my assessments are unbiased and I already have recommended my fellow workers that they should look for Pete when they go to Ricard.1. Mindfulness As an Asian customer, I had the preconception that American dealers try to rip off Asian customers. Pete really helped me to lower my guards and fully trust him. Contrary to other dealers that I've met so far, he also talked about his personal life (e.g., marriage or current events). Such a friendly relationship building helped me to lower my guard and fully trust him. Other than such conversations, while I was waiting in the lobby, he constantly showed up and showed that he is still taking care of me and my transactions. This very much made me understand why I was waiting and it did not feel long at all.Another point that I really liked on his service was that he consulted me on my trade-in. If he had not informed me, I almost had spend a ridiculous amount of $1,500 on a minor problem at another dealership. I truly appreciate his consultation. The last point that I want to mention is that he memorized my name. I know that it is very hard to pronounce Asian names. Yet, the effort that he showed, impressed me a lot -- a mindful service.2. ProfessionalismFirst of all, as a business scholar, I was very much impressed of Ricard's agile service operation system. All transactions were very optimized and time efficient. Regarding Pete, I asked several questions that I had in mind. He very well showed a deep, sophisticated knowledge from both the technical as well as the core design concept of KIA -- Option building, horse power, steer handling, drive experience etc..I also was very interested from my academic standpoint. I asked a few questions and his answers surprised me in the sense that he very well knew Ricard's competitive advantage. He knew that Ricard's dominance in Ohio is due to a mass sales strategy so that none of the auto dealers in Ohio could compete with Ricard directly. Another question was what the advantage of working in a family-owned business. His answer was impressive and I totally agreed with him. His answer was flexible communication and administration, and a well appraised incentive system. Everything in all I was very impressed by Pete's care and the professionalism that he showed me. I really would like to thank Pete for his kindness. If you ask him what I constantly said, his answer would be, "thank you for being nice to me." -- that's what I really said.Thank you for reading my comments.

No problems

Everything was good. Chad was a lot of fun to work with. Pleased with my Kia purchase so far. Only concern is I did not receive a rewards card for services. Will this be mailed to me?

Long day at the car lot, but it was worth it.

The staff seamed a little short handed on the day we bought our car, but Joe came to our rescue and took us to look at the new Sorento choices. He was very knowledgeable and confirmed our beliefs that this would be an excellent choice for us. I didn't care to deal with Jake, didn't seam to have the right personality to be in sales, and just kind of seamed frustrated that I thought I could get a better offer from another dealer, than the first offer he presented me. I showed him the competitors offer online to which the offer price was then lowered to what I thought should have been the original offer. Anyways, this is going to be a vehicle we have for a very long time, and the lifetime warranty and proximity to my home is why I chose Ricart.

UNPARALLED IN THE AUTO INDUSTRY: RICART

Ricart is "unparalled" in it's industry because of Jeremy Duffy, Jake, Janda, & Aaron ("Hi, Aaron!). Thanks from a humbled and happy customer. You can't find out how professional and friendly a dealership is if you've never gone there. I took the risk and it wasn't a risk, but a real pleasure. The main reason I'll be back to trade up and recommend my (huge) family is because of Jeremy Duffy. He's the best kept secret at Ricart and I hope he's there when I trade up.P.S.- I miss Fred and family doing their fun and very comedic commercials on TV. LOVE YOU, FRED!

Wonderful car buying experience

Everyone was so helpful and attentive including sales people, managers, and financial employees. I really felt like they cared about me and worked to find me the best car and financing for my current situation. Jason took his time to answer my questions and find the car best suited for me. He seemed to understand what I wanted more than I did. This was a difficult situation for me due to the recent death of my husband who took care of our cars. I felt valued and respected, and It is greatly appreciated.

Terrible experience

We will never purchase a car from Ricart Kia again. The entire process consists of working with several different people, from the initial car search process to the negotiation process and so on. They will low ball you on your trade in and are very inconsistent when it comes to proposing purchase prices. Be very careful on how you approach the car buying process with this company.

Very Professional

I would like to commend Darrell Tumey for making my buying a new car a very pleasant and enjoyable one.He made you feel at home and relaxed, he never forced his way to a sales pitch where most customers feel annoyed. At first I was shopping for a used car but was so frustrated at the sales associate who looked like he wanted to make a fast sale, to me he doesn't deserve to be with Ricart at the first place. But Darrell changed my perception with Ricart. I would definitely recommend Darrell to my friends and family for a new car. Good Job !!!

2014 Kia Soul

I've been car shopping for a while online. I came across Ricart Kia's website and found what I wanted. I went to the dealership and worked with a great salesman, Chad Householder. Chad made the car buying experience easy and not stressful. I always get stressed out when I buy a vehicle, but I didn't this time. I would recommend going to this dealership.

Ricart Kia is even NICER than Ricart Used Cars to us!

My wife and I were happy with the way we were treated apps 3 years ago in the Used Car Dept.Today - we were treated EXTREMELY well by Ricart Kia!! We traded our 2011 in for a 2014 and saved huge on interest! We also enjoyed the way: Jeremy, Ben and Sean treated us--- KUDOSKaren McDaniel and Steve Wilen

2015 Kia Optima

My husband and I stopped in at Ricart late on a Saturday evening. We immediately found a 2015 Kia Optima that was exactly what we were looking for! We had been car shopping since March/April and had previously worked with Lyndsey but he was assisting another customer so we worked with Matt on the purchase! Very knowledgeable and friendly. It was late but there was no pressure to get us out the door. Janda finished up the financing and we were done. It was a surprisingly painless purchase! Thanks everyone!

D EING

THIS WAS OUR SECOND KIA WE BROUGHT IN LESS THEN 12 MONTHS WE CAME BACK TO RICART BECAUCE OF OUR SALESMAN MIKE JONES HE DID NOT RUSH US THE FIRST TIME AND HE WAS REALLY TO TAKE TIME WITH US IF WE WERE TO BUY ANOTHER CAR IT WOULD BE FROM MIKE WE WILL SEND ALL OF OUR FRIENDS AND FAMILY TO MIKE

Kia rio

Matt listened to what I was looking for and stayed in my price range he was friendly and quick at running around. I was in no rush and he had showed me two diffrent cars to see if they would strike an intrest. He got to know me and found something suitable for my career. I will recommend Matt and this dealership to anyone , it was a great first time experience and I drove off wih a new car thanks to Matt.

real nice experience in buying a car

great salesman, very friendly, not pushy, knew the product line very well, answered all the questions , was very patient considering I drove 3 cars and even came back to finish transaction.

KIA Deal

What a great group of sales associates along with business Managers. Jeremy Duffy took great care of us and I would definitely return and send all of my family and friends in to see him.

Wonderful customer service

Jason Motter and Jeremy Young were very knowledgeable and helpful with leasing my new car. Jason Motter knew the cars inside/out, helped me make a selection for the right vehicle for me, and made the process a great experience. Very easy to work with, got me a payment I am comfortable with.

Surprising Experience

First let me say, I hate shopping for cars. I am that drive by person that never gets out. However, everyone I dealt with was fantastic! I didn't feel overwhelmed or hounded at all. When I wanted time to decide, both Ben Clark and Matt Kamppi walked away but were right there when I had questions, and even when I got thirsty (thank you Ben for using your last $1 bill on us LOL).Prior to coming to the new lot, we checked out the used lot. We spoke with both Jesse H and Thomas R and they were also great to work with.Each person was knowledgeable, helpful and extremely polite and fun yet not fake and pushy.I would never have thought I would ever recommend a dealership, but thus far my experience has been wonderful! Thank you all!

Highly satisfied customer

Excellent customer service!! Very easy to work with, got us at a payment we were comfortable with. Everyone was extremely friendly and Nick did a great job, he took his time and explained everything in great detail. I recommended Ricart to everyone when they ask about our new vehicle.Ricart will definately be our first stop next time we are looking for a new vehicle!!

once again the most pleasant car experience ever!

started out looking at several different makes/models. Lindsey Burks was the best salesman I've ever had at Ricart and we've purchased many vehicles there. He knew the cars inside/out, helped me make a selection for the right vehicle for me, and made the process a great experience. Both he and Matt Kamppi helped me throughout the process even when I didn't expect it to happen. Overall amazing experience.

Top Notch Customer Service!

Chad Householder was absolutely amazing!!! We actually had a fun experience purchasing a new car. The best customer service I have ever received in a retail setting...PERIOD! Give this man a big fat raise for having to deal with my crazy family for almost an entire day! ;)

Just Looking

My husband and I took trip to Ricart with family that was picking a up lease vehicle and while there started looking around, we were assigned to a nice gentleman, Matt. Matt has an easy going personality, very patience and very knowledgeable (didn't know an answer went to get one) like that honesty. We were so comfortable with him which led us to make a purchase then rather then wait at a future date that we were thinking of doing....Thanks Matt..Just Looking is very happy!!!!

Wonderful Car Buying Experience

This was my first ever car buying experience, and it went really well! I appreciate everyone's hard work that was involved and love my new car!!

Review

Good people. I normally do not give reviews but I have had good luck at this dealership. I also have had several friends buy their cars from dealer as well.

Customer

The experience, while somewhat lengthy, was worth it !!!! We love our car and a more dedicated, hard working, energetic, and well informed knowledgeable employee in Jason Motter we don't think we have ever had the pleasure of dealing with. Great sales and support staff constantly checking on our comfort and needs and keeping us informed.Thank You.Mike and Stella Rouse

Service

Great service and a lot of help selecting our new Kia Sorento. Everyone was friendly and wanted to make sure we were happy and did not need anything.

came in for oil change left with new car

I came for oil change 2013 on Kia soul left with upgraded 2014.Asked for new car smell who knew it would be taken literally.

Pleasant Experience

My wife and I had originally chose to lease our second vehicle from Ricart Automotive because everyone at Ricart seemed genially committed to our customer experience, extremely friendly, respectful and committed to your needs and wants on earlier visits and purchases. We were contacted promptly in response to an online request about our trade-in and our need for certain options on our next vehicle. An earlier visit to Ricart a few months ago was not the best experience as the value of our trade was several thousand dollars less than other offers after the trade valuing team appraised the vehicle, and we could not make the negative equity fit into our budget on a new car. However we found out later and on this particular visit that Ricart will match any current written trade-in value from another buyer/dealership, so it was easy to return and work on selecting our new vehicle.My advice to new or used car shoppers is to have a real good idea if not a list of your must haves (options) and what you are willing to sacrifice for a certain brand, if you are loyal to a certain brand or style of vehicle. The Ricart product specialists are very good at what they do, but it is much easier if we do not ask them to be mind readers. Are product specialist was able to find us the car that fit all of our spoken must haves within our budget. Any regrets about our purchase is around not having a list of things we could compromise on to put ourselves into a vehicle brand or style that we have history with. That said, we are extremely confident in the vehicle we chose and would recommend others to visit Ricart and give them the opportunity to match you with the right car for your needs, wants and budget. The Ricart team is truly committed to you and they will help you find the right vehicle at the right price.

Everyone was extremely helpful and freindly

Everyone was extremely helpful and freindly. They answered all my questions and made sure I was kept up every part of the car buying process. I got the car for a very good deal can have everything taken care of at the same place. I highly recommend them.

Great dealership, Fantastic experience!

I purchased a 2014 KIA Soul from Ricart Kia on 3-22-14 for my wife. I am a senior and I have purchased several vehicles over the years and usually the experience is anxiety provoking, however, it was light years from that at Ricart. I never thought that I would fill out a review as positive as this one about a automotive dealership, but I am and I am doing so very sincerely. I worked primarily with Matt Kanppi and Jason Motter both of which impressed me with their kind, courteous, and professional approach. Jason was extremely knowledgeable about the vehicle I was looking at and addressed all of my questions and concerns to my satisfaction. Matt worked diligently with me in completing a purchase which pleased me and was fantastic to work with. Although we liked the car they are the main reason I purchased it from Ricart. I have never been more impressed in a dealership than with Ricart KIA. In addition to Matt and Jason, I talked to four other members of the Ricart staff and they were all extremely nice to me and my wife. Ricart is very fortunate to have a staff that represents them as well as those that I dealt with. Also I cannot end without commenting on the dealership itself..........all I can say is wow! I have never seen a dealership as huge and as professionally tuned as Ricart. The icing on the cake was when I received a e-mail Video from the General sales Manager, Shea Sohovich, thanking me and offering any future assistance that I might need. The only thing I wish that I could change is....I wish that I could rate them much, much higher than this review allows for.

Ricart Auto Purchase Experience

Our experience at Ricart Kia went very well. After we browsed through the lot, we went inside and was immediately greeted and that person called and got us someone from the sales staff to help us. His name was Matt Writsel who came to assist us. We explained to him what we needed, how we had to consider what we bought financially and price-wise as we needed to add on a loan balance from a car we had that was recently totaled in an accident - this being the car we had to replace. The car we had was totaled and their settlement did not cover all our loan. Matt knew just what to show us price-wise and was so very, very helpful and so knowledgable of the Kia's. We were able to relax with him - he was such a tremendous help to us when we really didn't know where to start in this process. He was sympathetic with our situation and once we decided on the Kia Soul that would work in our budget, he explained all the features so very well. From beginning to end, it went so well - with Matt and with the financial paperwork end of it also. At the end of our sales experience, Matt was working with another customer at the same time, but at no time did he make us feel rushed - he went to our new car with us and took as much time as we needed to explain details to us. He's an exceptional salesperson!

Purchase of new 2014 Soul

Me and my wife had a great experience purchasing our new Soul. No one pressured us into something we could not afford.And the sales manager talked to the finance dept. and told them we were not interested in any other type of insurance.Not once did that come up in conversation as we were signing papers!!!Jeremy called me the next day to see if I was having any problems or issues.

I hate buying cars

I am very uncomfortable with owning a new car and definitely with having a car payment, everyone I worked with made it as pleasant as possible.

Matt was great and very friendly. He was fast and very...

Matt was great and very friendly. He was fast and very helpful. I would recommend him as a top salesperson for my friends and family.

Ben was great. We could tell he wanted to sell us a car...

Ben was great. We could tell he wanted to sell us a car but he wasn't too pushy or overbearing. We will be back

Mr. Phil Corder displayed excellent customer service from...

Mr. Phil Corder displayed excellent customer service from the time we arrived at the dealership to the end of the sale. He was knowledgeable about the vehicle as a whole, made you feel at ease during the test drive and wanted to make sure we were completely satisfied with the quality of the ride, as well as the many features the KIA Optima Ex GDI has to offer before proceeding any further with the sale. After the sale was complete he thanked the both of us for our business, wished us well and hoped that we would love our new car and return for future vehicle purchases or refer friends of ours to the 1Ricart Mega Mall. We both said we would definitely do so, overall I would have to say that our experience there at 1Ricart Mega Mall was excellent due to Mr. Phil Corder and all of your employees.

Brett was a huge help without applying any pressure. He...

Brett was a huge help without applying any pressure. He answered my questions, showed me the cars I wanted to see without trying to force me toward anything. In the end I bought the car I wanted that was right for me. I'll be recommending Brett and the Ricart team to all my friends.

My experience at ricart was great! I wasn't sure I...

My experience at ricart was great! I wasn't sure I could get a car but everyone went beyond the call of duty to help me get the car I wanted!

I went to Ricart knowing the car I was looking for. Upon...

I went to Ricart knowing the car I was looking for. Upon arrival we we're greeted immediately and with a warm and friendly face. Amber Parham was wonderful to deal with. She answered all my questions and her humor and gentle smile set my nervous first new car jitters to ease. The whole process was quick and painless and very exciting!!!! I look forward to my next new car purchase with Ricart.

Salesman was noce and knowledgeable but everything else...

Salesman was noce and knowledgeable but everything else was shady and crooked. After the salesmen had left a gentleman who I forgot the name of talked to us about pricing and garunteed we would get the price we saw online which was just shy of 16k. Also said we could get 500 off of the car if they could match our banks loan so we accepted. Now when we get back to finance and the gentlemen who I also forgot the name of told us the price we were financing which was 500 off sticker price. I was quite upset and he assured me with an invoice saying he could not take anymore off the car which doesnt make sense when they list it at less than 16k online. So not even trying to do what he can with the price, again he just assured thats the best they could do. Now I have received 2 letters stating my loan was denied by not one but two banks. Why would you let someone drive off a lot when I wasnt approved? If I didnt need the car as bad as I did I would have walked out. I have told everyone who has asked about the car about how bad ricart is. And it will stay that way until ricart can prove themselves a good dealership. I love the car, Aaron was nice, but the way they trick you is awful and I feel bad for anyone else who gets a car there. I love the car itself but ricart is dishonest and makes buying more stressful than it already is.

Matt was super helpful, funny and knowledgeable! He made...

Matt was super helpful, funny and knowledgeable! He made the process quick and easy! Everyone was super friendly and they really worked with me to get the price I wanted :)

It was a very nice experience. Matt Writsel did an...

It was a very nice experience. Matt Writsel did an excellent job of taking care of me. I would recommend Matt and this dealership to one of my friends if they are searching for a new car.

Very happy with my experience. Darrell was friendly funny...

Very happy with my experience. Darrell was friendly funny and knowledgable. We knew going into it what model we were looking for and what we wanted to pay. We picked a color and everyone on the sales team worked hard work a deal that fit our budget .

I have had a great experience buying my new kia. The...

I have had a great experience buying my new kia. The dealership was very busy and we still received great friendly service. We are previous Ricart customers and have visited the service department in the past and always received great service there also. Cant wait to get the accessories installed super excited and always love the free car washes.

I have looked for over a month for a new or used car and...

I have looked for over a month for a new or used car and have visited many dealerships and it has all ended in bad experiences. So my husband and I went to Ricart to just test drive a Kia Sportage. Chris approached us as we were looking and instantly listened to everything I said I was looking for. He answered every question we had and he was very nice and helpful ! The finance team is amazing as well. They worked very hard to get what we needed. Now I am a proud owner of a 2014 Kia Sportage and I LOVE IT!!!! I Highly recommend Ricart and working with Chris!!!

I had set out to view vehicles (after searching online)...

I had set out to view vehicles (after searching online) as I was interested in possibly trading in my previous vehicle. The search directed me to Ricart (never been to Ricart before and Ricart's selection was astounding)...not to mention the price (being affordable). I was really interested in a Kia, specifically the Sorento (the look, style, design). As I arrived, I was greeted by Nate Keasey. He greeted me promptly, ask me what I was interested in and how he could help. Fast forward to the Kia's, Sorento, white one...he ask if I wanted to test drive...did that, liked it a lot and then he ask if I would like to see what the price/payment could be, etc. Worked out all the details and own that Kia today. Nate was phenominal during the whole process (I was at a dealership prior to visiting Ricart, but the other dealership I went to, made me feel as if I wasn't fitting their standards or the "clientell" that they usually deal with). Nate walked me through every process from start to finish. He even spent time after the deal was done to show me all the upgrades in the vehicle and how to operate them. Nate is a great addition to the Ricart family and he's converted me to being a Ricart return customer. The facility is outstanding, selection is grand, prices are ideal...everything that day (besides the cold winds) couldn't have been better. 100% satisfied customer here and thank you again for allowing me a great experience, at a great dealership, and a great person to deal with in Nate.Scott Fisher

Great service!Jeremy Duffy did a great job walking us...

Great service!Jeremy Duffy did a great job walking us through the entire car buying process and answered all our questions. This is our 3rd car from Ricart!

I had read several bad reviews about Ricart on other...

I had read several bad reviews about Ricart on other websites, but decided to check them out because of the vast selection of cars. They also have a great online listing which allowed me to reasearch exactly what I wanted to buy. As soon as I arrived Chad greeted me and my wife and immediately set the expectation that he was there to help and answer any questions. Chad was great throughout the process and was never pushy with the sales process. He also took his time with us and never seemed in a hurry or "put out". Everyone I dealt with at Ricart was great and I will most certainly be back for our next car purchase. I could not have had a better experience and Chad had alot to do with that. Thank You!

I have purchased many new cars in the past and this was...

I have purchased many new cars in the past and this was the best experience I ever had. I was not pressured into anything. I was very well informed. I got a deal that I was happy with. I left there knowing that I will return in the future. I was treated with respect. the staff is friendly. I am good judge of people and I feel they are trustworthy. I will recommend them to my friends and family.

I can not say enough good things! We had a wonderful...

I can not say enough good things! We had a wonderful experience. Ricart was very busy but we didn't have to wait and everyone was very easy to work with. I will never buy from anyone else!

Chad Householder made a huge difference from my last...

Chad Householder made a huge difference from my last experience with Ricart. Chad new the Kia Optima well and was able to answer all of my questions. When I agreed on a price, Chad continuously checked on me checking to see if needed anything or if I had questions as I was moving through the process. Chad is an exception to "typical" car dealers. All the employees I worked with made my experience good. I was impressed with how friendly the entire staff was.

Chad was great, friendly and fun to work with. I love my...

Chad was great, friendly and fun to work with. I love my Kia. For the sales portion of it, wish it wasn't such a quick deal and everything was explained more in depth, etc. but overall I think price was okay in the end.

Bought car for GF, no issues dealing with price promised...

Bought car for GF, no issues dealing with price promised by USAA Buyers Advantage. Had to get car by Friday and needed heated seats installed. Car was delivered on time and no issues with service.

Chad was one of the most pleasant car salesman I have...

Chad was one of the most pleasant car salesman I have ever dealt with, he even took time out to get my kids a pop and popcorn. My wife and I picked the worst day of the year to shop for a car but Chads excellence in providing us with a great customer experience is why I will return to buy my next car. Thank you Chad.

I want to thank everyone at Ricart Kia for being so...

I want to thank everyone at Ricart Kia for being so friendly and helpful. I would highly recommend Ricart!! Special shout out to my fav sales guy Mike Jones!!!!

Joe was a pleasure to work with and his honesty was...

Joe was a pleasure to work with and his honesty was refreshing. He even pulled the new car inside to move my things out of my old car. Great customer care!

Working with Aaron was a great experience. He took me...

Working with Aaron was a great experience. He took me thru the process step by step.He got me the best price. Will work with him again for a second car.

Ricart is a great place to purchase a vehicle. I just...

Ricart is a great place to purchase a vehicle. I just really like the Kia's. I have five family members who are are driving Kia's as well. Ricart,s customer service is excellent! Employees are very courteous, prompt andefficient. Special discounts makes the maintenance upkeep on the vehicles very affordable. The car washis convenient and the discounts are great.............

This is a great place to buy a car. The costumer service...

This is a great place to buy a car. The costumer service was excellent and so was my overall experience. I was a little unsure at first being that it was my first time at a car dealership (purchasing a car) but the people there really took out the time to help and make me feel comfortable!

The guys at the dealership were awesome and made our car...

The guys at the dealership were awesome and made our car buying experience great. I will and have recommend them to anyone I know who is going to buy a Kia. Our new dealership for our future cars will be forever..... Ricart!

I was interested in a Kia Sportage from the beginning....

I was interested in a Kia Sportage from the beginning. Ricart was the closes to were I live. I made an appointment with Ben Clark. His friendliness from the get go was awesome!! And it didn't stop there! Ben was very patient, kind, and informative. He sure does know his vehicles, really amazing! Always made sure I understood everything and answered all of my questions. It was a very pleasant, fun and fantastic experience!! I would recommend Ben to anyone and also Ricart!! Thank you Ben Clark and Ricart!! I LOVE MY KIA SPORTAGE!!!!!!!!!!!!!Jennifer "Jenny" Pierce, Malta, Ohio

Husband and I came in on 11/13/13 knowing what we wanted...

Husband and I came in on 11/13/13 knowing what we wanted and our price range, we had previously looked at Hatfield Kia, but they were not able to meet our price but wanted to sell us a used one, with no warranty in order to meet our price range, NOT! Then we came to Ricart Kia, I am glad that we did. The staff WAS excellent in making it possible for us to drive home Wednesday night with a new car, and not just ANY new car, it was THE car that we wanted and within the price range that fit our budget and best of all, it came with a full tank of gas and the full warranty. I never give excellent scores, because face it, most people do not earn that type of respect from me, there is always something that keeps them from it, but, I have to give it to the Jeremy(s) they definitely went above and beyond my expectations. My son will be looking for a new car next summer and I will send him first and foremost to Ricart and hopefully he can meet the Jeremy(s) and get the brand new car that he has always wanted, but has never gotten.

I bought my car at ricart kia. Joined the VIP Service...

I bought my car at ricart kia. Joined the VIP Service Club. It took 2 hours for a scheduled oil change. I bought the full synthetic package. This includes 6 oil changes and 6 deluxe car washes to be used in two years. I got my car serviced in August of 2013. In October I noticed my car was acting sluggish. I went to my local Valvoline Oil Change shop. Ricarts Tech did not tighten my oil plug. I was leaking oil and starting to run low. I've tired to call them. I left a message for the manager of service. They are too big too care. You call and you get people who don't know how to solve any problems. On top of that with the VIP club your supposed to get discounts on parts. When you look at your bill they don't print the full price and your discounted price.Ricart doesn't care that I bought my car there and a service tech doesn't know how to tighten an oil plug. There is a Hugh disconnect between staff and management.

Quickest and easiest purchase! In the past because I am...

Quickest and easiest purchase! In the past because I am a woman, I was ignored at a car dealership, I was not at Ricart Kia and I am very happy about that.

Jeremy provided non stop excellence and made my first...

Jeremy provided non stop excellence and made my first brand new car experience fun and easy. I will recommend all my friends and family to Ricart and to have Jeremy help them find what's best for them. Aaron was also excellent. Two great sales rep for an outstanding company. Thank you once again!

My husband and I visited Ricart Kia to look at options on...

My husband and I visited Ricart Kia to look at options on the new Kia Sorento, and we left with the perfect one! Brett Geiger was super helpful in helping us pick which options were best for us and was nothing short of friendly and knowledgable. I had lots of questions and he had an answer for them all. After we decided to buy we spoke with Matt Kamppi who was also very friendly and down to earth. We never felt pressured! That's a first for me with the car buying experience. Then we delt with Chad Burge, who was also very helpful and knowledgable about all the paperwork and finance steps we needed to take. Overall we had a wonderful experience and have a car we are very happy with!

Overall experience was excellent!! Everyone that helped...

Overall experience was excellent!! Everyone that helped me was very friendly and worked very fast to get me in and out. Joe was very knowledgable and really helped me find exactly what I was looking for. Thanks Joe!!!

I have shopped at this dealer in the past and never...

I have shopped at this dealer in the past and never sealed a deal. I always thought of this dealer as a Walmart type business. To my surprise I found out this dealer is not. The only comparison to Walmart is the inventory , they literally are getting new inventory all week. The best part is they are family owned and they are no Walmart. They are a car dealer that employees and supports alot of members of the community. My family members,friends have all bought and recommend Ricart. I grew up close to Ricart and have watched this dealership grow. I can remember playing mud volleyball where they now have thousand of used cars. What made the sell this time was the knowledge of Aaron Andrews . He found the value and price I wanted. I shopped at several other dealers . I just simply came into Ricart and there price and inventory beat the others. The free car wash for life and the availability of an on site maintenance shop, all helped seal the deal. I no longer live close to Ricart but it was well worth the trip. My wife and me are more than pleased with our new Kia Forte . I will stop in when I visit my family in the area to see the Ricart family and get a free car wash or have my vehicle serviced. Who knows I might set down and buy the Ford Mustang I have always wanted someday.

I found out that my oldest son had dealt with Ricart...

I found out that my oldest son had dealt with Ricart after the fact. I was not aware that 5 of 7 vehicles he had purchased were through Ricart. That alone speaks of excellant service. He as well as all the other family members fell in love with the Kia Soul when they seen what Mom purchased. The experience I had was great. I had not planned to buy until they gave me the Ricart Deal. Ben was great. He went above and beyond to make me comfortable with the purchase. He went over evry aspect of the operations which I truely appreciated. Most dealerships would of handed us the keys and sent us on our way with us having to figure out where everything was located and the purpose of each.I am a manager and I know what customer service means and what should be expected of employees. Kudos to Ben top rated in my book.!!!Darlene Walkowiak

The employees at Ricart Kia were kind and respectful as...

The employees at Ricart Kia were kind and respectful as they helped me select a new car. I don't think I had to open one door for myself! The process went very quickly and I appreciated the speed and efficiency with which my transaction occurred - especially their concern to get me out of the door in time to make an afternoon appointment.

This was the best Customer Service I have had by far. I...

This was the best Customer Service I have had by far. I am so glad Ricart was willing to work with me to get the car that I really wanted.Everyone was Friendly and very helpful. Good communication between sales and managers. I thought I was going to have to give up buying a car because previous dealers I went and looked at were rude and not very friendly or willing to work with me. But Nick, Aaron and Jeff were awesome and did 150%. Thanks again.

Came in for a service visit, and found another Kia we...

Came in for a service visit, and found another Kia we were interested in purchasing. Matt did a great job and was very thorough in details. We were treated very well and not pressured. Got a great deal, again. This is the only place I will purchase a vehicle. I have bought the last 5 or 6 vehicles from Ricart.

She made it easy, and did everything she could do to get...

She made it easy, and did everything she could do to get us in the care we wanted for the price we want. She did a great job, and took the time to explain all the bells and whistles involved with Ricart and the car we bought.

Very wiling to work with me to find the exact car I was...

Very wiling to work with me to find the exact car I was looking for. Friendly and helpful. Good communication between sales and managers. Answered all questions in timely manner. Took plenty of time to help set up car and ensure I was comfortable with all features before driving it off lot.

During the past decade, my wife and I have leased or...

During the past decade, my wife and I have leased or purchased nine vehicles from "another auto dealership." In November 2011, I was helping my son, Ryan, find a new car. We met Ricart Product Specialist, Bob Tackett, and a short time later, Ryan drove off in his dream car, a 2012 Kia Forte Koup SX. I remembered that great car buying experience and decided to return to Ricart in search of a car for my wife, Peggy and daughter, Jennifer. We were advised that Mr. Tackett had retired but that Product Specialist, Brett Geiger, would help us. Brett immediately proceeded to show us all of the Kia and Hyundai models that best suited our needs and budgets. Brett's pleasant personality, low key sales approach and expert knowledge of Kia and Hyundai cars, allowed us to decide upon the best choices. We then met with Aaron Madry regarding financing. Aaron quickly worked out auto leases that fit within our budgets. Business Manager, Janda Beresford, completed all of the paperwork in record time. Matt Kamppi followed up to ensure we received gas and service discount coupons.Thanks to all of the professionals at Ricart Kia / Hyundai, my wife has a 2013 Kia Sorento LX; my daughter and grandaughter have a 2013 Hyundai Elantra and my son has his Kia Forte. Guess I will just have to visit Ricart again to get a car for myself! Thanks so much for your continued commitment to your customers. You have exceeded our expectations. We're Dealin' is true. Sincerely, Roger, Peggy, Ryan and Jennifer Williams

I was thrilled with my first new car experience because...

I was thrilled with my first new car experience because of the great people who worked with me at Ricart! It could not have been better.

I worked with Joseph Eddy and Mr. Rollin and both...

I worked with Joseph Eddy and Mr. Rollin and both individuals were awesome. I will definitely refer my friends and family to both of these gentlemen.

I spoke to Hatfield KIA first and told them to give me...

I spoke to Hatfield KIA first and told them to give me there best price up front. They came back with a price nowhere close to what I was willing to pay. I counter offered left the dealership and told them to call me the next day after they sharpened there pencil. They called me the next day and gave me another price a little lower but still not where I wanted it. I email Ricart and got a price from one email that was $2000 less than Hatfields best price. I called Ricart KIA location and told them where I wanted to be. He told me to come on down and they would see what they could do. I meet with Rollin after I arrived and gave him the price I wanted. He took it to the finance department and that was it. I offered to pay the dealer fee, title and tag out of my pocket and they gave me the car for the price I wanted to pay. The best car buying experience that I have ever had! You have a customer for life! Plus it doesnt hurt that you have a huge selection and just about every manufacturer on the planet in one place! I will be back and I will send everyone I know to your location! Excellent service friendly employees makes buying a car from your dealership a WIN, WIN for all involved! Keep up the great work and I will see you guys again!Thank you,Paul Slaughter Customer for Life

Everyone there was super nice and very friendly. I...

Everyone there was super nice and very friendly. I would, no WILL recommend this dealership to everyone. They made sure I was happy and did everything possible to accommodate us. Thanks to Joseph Eddy and all the staff at ricart. We will be back.

The customer service was very kind, polite and nice. We...

The customer service was very kind, polite and nice. We received excellent service throughout our experience through Ricart. Start to finish was great! We met great people who was very knowledgeable and helpful. The staff was very well educated with information on cars we were interested in.

I enjoyed the knowledge that Joseph Eddy had in...

I enjoyed the knowledge that Joseph Eddy had in explaining all the car details and also how he did not make me feel rushed in looking for a new car. All my questions and concerns were addressed and answered from Joe Plantz who made my payment comfortable. Rodricka Black also explained the contract to me in such a friendly manner that I knew there was not any hidden charges. The whole experience was a good one and I will refer many friends and family to buy their next new car from Ricart Ford. Thank you..

they took the time with us, joseph eddy went out of his...

they took the time with us, joseph eddy went out of his way to make sure we knew everything about our new kia soul, would go back for all of our vehicle needs

We bought a 2013 Kia Soul and Joe Eddy & Nicholas...

We bought a 2013 Kia Soul and Joe Eddy & Nicholas Sohovich helped with every step of the buying process. Thay were wonderful to work with.Two thumbs up for both of them. The only complaint I have is they never had much of a choice on the Kia Soul. They should of had at leasr 3 or 4 to choose from. Thir was nothing Joe or Nick could do about that but it would have been nice to have a choice. I love my Soul I am still trying to adjust my head to it being so small.LOL But yes I would go back to Joe or Nick again and I will recomend them .

My Husband went to Ricart to get our other vehicle...

My Husband went to Ricart to get our other vehicle serviced and by chance went to the wrong door. That is where he meet Ed who sold us a 2013 Kia Optima. Ed was such a knowledgeable and very professional salesman. I would have to say that top notch customer service still exists and Ed is a perfect example of this. I believe customer service is not as important as it used to be for many companies recently but Ed and the other team members do this very well.

We went to the dealership looking into buying a Kia...

We went to the dealership looking into buying a Kia Sorento. The sales consultant who helped us, Lindsey Burks, was really friendly and treated us very well. He was very attentive and was sincere in helping us, and we really appreciated all that he did for us, even though we weren't successful in getting the Sorento that we wanted. However, the Sales Manager, Jeremy Young, who came in to negotiate with us treated us very badly. As soon as he talked and said his first two sentences to us, he was unfriendly, arrogant, and judgmental, and I knew right away we weren't going to be able to buy a car. He was very insulting as well, right off the bat, and we didn't even stand a chance with him. He made us feel very small and cheap, and he thought we couldn't afford the Sorento and was uninterested in helping us or negotiating with us. And with that very bad experience, we will never go back to Ricart Kia again. I'm sure we will find our Sorento somewhere else; at another dealership where we would be treated fairly.

For my Husband and myself, this was the best experience...

For my Husband and myself, this was the best experience we have ever had. We selected the car with Don's help. Everything was explained in a way we could undeerstand. Don took the time needed to show us how everything worked. We got the Best Deal of any Dealer we had visited. Shea made sure of that. We are completed satisified with our experience. Will make sure to send everyone we know to see Don.

I worked with Joe and Jeremy and both were very...

I worked with Joe and Jeremy and both were very knowledgable and courteous. They worked with me to make sure that I was very satisfied before leaving.

Don was very well informed on the car that we had chosen...

Don was very well informed on the car that we had chosen and was interested in helping us with any and all questions that we had. the overall experience with the entire staff was excellent. they were eagerto take care of all of our questions and need and made us feel very comfortable in the entire car buying experience.

My family and I were extremely impressed with every...

My family and I were extremely impressed with every aspect of the purchase of our new Kia Forte SX Koup. I live about two hours away; but starting the process online helped narrow down the vehicle options; identify the costs/discounts; and allowed me to communicate with Shea to determine the terms of the loan. Once at the dealership lot, Joseph Eddy had the vehicle waiting for me at the door and we took it for a test drive. I was majorly impressed with the layout of the Ricart lots and variety of options available. Joseph Eddy was extremely personable and made my son and his friend feel very much a part of the experience. Shea made an effort to stop by and introduce himself to all of us. Everyone was extremely friendly and helpful. Joseph would quote times and details of each step in the process and he was very accurate in his time allotments. He told me it would take about 5 mins to evaluate my trade-in; and I could have set my watch by him. I have already told a bunch of people how impressed I was with this dealership. I feel because of their volume and capacity, they don't have to use trickery or deceit to sell a vehicle. They were very straight-forward and very informative. Joseph was patient and very knowledgeable of not only the car/brand that I purchased, but of any brand we discussed with him (in general conversation). My son has also said that when he is ready to purchase a vehicle, he will be going back to Ricart and Joseph Eddy. I am also very impressed with the Kia brand in general. The warranty that they provide shows me that they have confidence in their product. That made me feel good knowing I was purchasing something that had value and quality. I don't like searching for vehicles or worrying with all the details of purchasing a vehicle. So, once my son found the vehicle online and I approved of it, it was nice that the deal went through so smoothly so I didn't have to worry with all of the minor details.

Based on a friend's experience, went to Ricart to buy a...

Based on a friend's experience, went to Ricart to buy a Soul and sought out Mr. Burks specifically. Lyndsey was knowledgeable and friendly and something I thought was funny, he explained alot of the Soul's features to my wife although it was going to be my car! I will go back to Lyndsey for my next purchase for sure. He was great. Everyone was friendly but I feel that I should have gotten way more from my trade-in and I think their slogan "We're dealin'!" is iffy. I did not get the color I wanted and because the Soul is in short supply I settled on the only one they had, a silver. Because of that, Ricart threw in free pin-striping or an armrest/console. I opted for the pin-striping which is scheduled for next week. The only downside to my experience was that it was soooo long. We spent almost 5 hrs before we drove off the lot and that was with the only Soul they had with the manual transmission. There are so many people to talk to and think they could streamline things a bit. Ms. Black, however, who did our paperwork was fast and all knowing. She knows what she is doing and has all the answers. Back to Lyndsey...Once we were finished with Ms. Black, Lyndsey explained everything about the car with a shortcut version of the Owner's Manual and even set up the Bluetooth connection between my phone and the car. I am already telling my friends!

Jason has been a wonderful help in picking out and buying...

Jason has been a wonderful help in picking out and buying the perfect car for me and my family. I worked with him for almost eight months before I finally made up my mind and bought my Kia Optima. He never pressured me or pushed me in one direction or another. He stayed with me and explained all the features of several vehicles. I appreciate all the work that he has done for me. I know I did not make it easy on him so thank you very much.

I stopped into Ricart to see about possibly purchasing a...

I stopped into Ricart to see about possibly purchasing a new Kia, and a couple of hours later I was out the door in a new Kia Soul. My salesman (Joe Eddy) was very knowledgeable about my model, as well as all of the other models out on the market. He was very personable and a pleasure to do business with. Shannon Marcum made it possible with his number crunching, to get me into terms and a payment that I was happy with.Great dealership....knowledgeable, low pressure, relaxed atmosphere.

We recently pulled into Ricart to look at their used cars...

We recently pulled into Ricart to look at their used cars and we surprisingly and unexpectedly ended up leaving with a 2013 Kia Rio5 LX. At first my husband was drawn to the Soul, but after talking to a very Kia-educated salesman (Joe Eddy) the Rio5 LX was closer to what we needed. Joe has a wealth of car knowledge ! He couldn't have been more helpful nor more friendly. He called us the next day to see how our drive home was. The next week we returned to Ricart for a free car wash. Joe came out to talk to us to see how we liked our new car and to see if we had any questions. Ricart certainly aims to please. We couldn't have asked for a more pleasant purchase experience. Thank you Ricart !!

We were recommended by a friend that recently purchased a...

We were recommended by a friend that recently purchased a vehicle from here and were told that you had a great staff and prices were very reasonable. I have to agree with the friend you guys were awesome and got us what we wanted for a payment we felt comfortable with. We most definitely will recommend Ricart to others. Thank you!!!

I am in contract on a new build home and had to trade in...

I am in contract on a new build home and had to trade in my Jeep, that I was upside down on and needed engine repairs. I had a small window for my car payment and limited cash t0 put down. Don & Jeremy went ABOVE and beyond trying to make a new car happen for me!!! They were professional, understanding of my sensitive situation and very patient. While they were unable to get me into a Kia, they did walk me over to the Ford division and and i drove away the next day in a 2012 Ford Focus. Don still continued to check up on my progress and was there to hand me off to the Ford crew, as well as follow up the next day to make sure that I was happy.I am 100% going to keep my promise and go straight to Ricart when I am in the market again for a new car.I have nothing but good things to say about everyone that I came into contact with at Ricart.Thank you all so much! Don, Jeremy, Rick, Paul, Gary and Shane!!!

Joe was amazing to work with! He showed me multiple cars,...

Joe was amazing to work with! He showed me multiple cars, and made sure I found the PERFECT one for me. I couldn't be happier. The experience, from start to finish, was extremely professional and timely. Thank you Joe, for everything. You definitely have a repeat customer!

Joseph Eddy made this care buying venture very...

Joseph Eddy made this care buying venture very comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind to me as well as the family members I brought with me!!! He made sure I knew all the details of the car and where to look them up in case I forgot, He also did a great job following up with me in the days following my purchase to make sure i was satisfied. Overall, a good experience.

My daughter and I were greeted by Jeff Baumgardner as...

My daughter and I were greeted by Jeff Baumgardner as soon as we got out of the car. I was looking for a Kia Soul, he immediately took us over to look at them and started explaining everything in detail. Inside the car, the hidden compartments in the trunk, outside of the car, etc., he was very thorough. I had been to four other dealerships in northeast Ohio over a three week period and never received the warm reception as I did at Ricart's. Everyone was so professional yet friendly. Never felt pressured into purchasing a car but knew that is what I wanted to do anyway.I commented to my daughter several times what a difference it was going to someplace where everyone knows their specific job and is well informed. I didn't get that at a couple of other places I visited while hunting for a car. I was very impressed and have told several people about the treatment I received and how wonderful it was to find the exact car I was looking for, at a price I could afford.Thank you Jeff for all the follow-up calls too, really made me feel good that people care.Joan WilsonNew Philadelphia, OH

We came to Ricart to compare differant makes, we stopped...

We came to Ricart to compare differant makes, we stopped at Ford first.There was a goodselection of Escapes and our slesperson Travis was very patient as looked at everyone ofthem twice. Then he escorted us to the Kia side where he and Joe sold us a 2013 Kia Sorento.Everyone we dealt with were professional and I would say Ricart would get an 'A' plus. Thanks for a good experiance; Clay Tim

I gave all 5's because the sales people that helped me...

I gave all 5's because the sales people that helped me were extremely helpful and listened to all of my concerns. They made the sale of my 2012 Kia Soul very enjoyable. I usually dont like to visit car dealships because you get pressured but there was no pressure and actually enjoyed visits.

I really enjoyed dealing with Don and Neil. They were...

I really enjoyed dealing with Don and Neil. They were very helpful and straight foward. I feel that I received the best service possible. I would recommend them to my friends if they are interested in buying a car.

From the time we drove in to the used car lot, we had...

From the time we drove in to the used car lot, we had nothing but a great experience. We stopped at used cars, talked to a salesman and the manager and concluded that we could get a new Kia for what I wanted for the same price as the used one. They informed us we would probably be happier with the new one since we would still have the new warranty. Then to Kia new cars. They had exactly what I wanted and the color too. My Daughter and I picked out the car and then,we went up the next day to finish the deal. Joe Eddy was very informative, not pushy; pleasant, not phony; knowledgeable, not arrogant, and all the things and ex-sales manager looks for in a sales employee. His manager got him the deal we were looking for. We left with a very positive view of Ricart and Joe Eddy. Overall, the best car experience in a long time and maybe the best ever. Thanks to everyone, especially Joe Eddy for this experience.

They made the entire purchase so easy and enjoyable. They...

They made the entire purchase so easy and enjoyable. They went out of their way to get my wife the car she wanted and gave us a great price far surpassing other dealers. Janda did our paperwork and made it fast and got us a great rate. She was super friendly!

Ricart was an outstanding dealership to work with. From...

Ricart was an outstanding dealership to work with. From the time you walk onto the lot till you drive off in your new car they make you feel comfortable with every step of the purchase process. I would rate them outstanding on customer service and product knowledge! They offered us the best pricein town for our new Sedona. I will be a returning customer for sure!

Thanks for the excellent service, you all did a great job...

Thanks for the excellent service, you all did a great job and the customer service was great, no pressure. Glad to have done business with Ricart!

Days earlier my husband and I visited your competitor ...

Days earlier my husband and I visited your competitorAnd every stereotypical car salesman cliche was met.We felt confused, uninformed, and dejected about purchasingA new vehicle. On our way home we passed your Kia dealershipAt the ricart mega mall truly believing that we were going to Get the same run around. On Friday may 4th we decided toGo to your Kia dealership to see what you could offer. From the moment we arrived we were warmly greeted by Aaron Andrews and did Not feel pressured to purchase immediately instead he wanted us toBe well informed about the vehicle we were looking at and offeredUs a test drive. During the test drive he explained everything about theVehicle and all that the ricart family has to offer. Next, we were introducedTo Jeremy young, unlike your competitor we didn't feel forced or obligatedTo purchase just because we drove the vehicle and wanted prices. JeremyWith the help of his supervisor on the phone got us in the ball park of the monthlyPayment we were looking for. He made sure we knew all totals included tax, title, etc., Unlike your competitor that led us to believe those were included in his quote but weren't.Jeremy was truthful, funny, and felt more like a friend than a car salesman. Buying a carIs usually a stressful ordeal and after talking to most of my friends they end up with Buyers remorse, but as Aaron walked us to our new car and waved goodbye as we drove Away, there was only remorse from saying goodbye to what felt like a family. Aaron- good luck with your guitar lessons!

Jeremy Harr was very helpful and made sure I found the...

Jeremy Harr was very helpful and made sure I found the right car for me. I would recommend anyone to seek him out when purchasing a new vehicle.

I had a great experience with Ricart Kia while purchasing...

I had a great experience with Ricart Kia while purchasing my 2012 Kia Optima EX Premium. I knew exactly what I was looking for and Jeremy Harr did a great job of following up with me periodically and informed me when new Optimas came in and were available. Once I actually found the Optima I wanted, sales manager Jeremy Young worked with me to make sure I got exactly what I wanted out of my trade in and the payment that I wanted. The experience was smooth to get the deal I wanted and Janda made finalizing the paperwork extremely quick and easy to get me on my way. There was no pressure in the sales process and everyone was a "Delight" to work with. Will definitely recommend Jeremy Harr to anyone I know in the market a new Kia, Hyundia, or Nissan from Ricart.

This was my first buying experience, and Dwendolyn from...

This was my first buying experience, and Dwendolyn from Ricart was absolutely wonderful! No high pressure, no slick tricks, nothing like the other places tried to pull. I highly recommend this dealership to anyone and everyone. Thank you, Dwen!

asked service advisor to make sure the technician cleaned...

asked service advisor to make sure the technician cleaned off oil after oil change, Bob assured me he personally would do this, I had to clean both fenders, hood, air cleaner assy, also I asked what parts do they use, Mr Stclair said factory parts, so I crawled under and seen NAPA oil filter, not happy, oil drips all over my garage floor, never leaked a drop before Ricarts worked on it, I will be sure to go to a authorized Jeep dealer next time, not a Kia dealer, shouldn't lie to your customers.

Got a great deal on our new 2012 Sorento. Went to...

Got a great deal on our new 2012 Sorento. Went to another dealership and got a run around on trade and price. Not so at ricart. Great trade in value, even better deal on fully loaded vehicle. Rollin was very knowledgable and friendly, highly recommend asking for him!

Lindsay Burks greeted us with great respect and knowledge...

Lindsay Burks greeted us with great respect and knowledge of the Kia line of vehicles. Lindsay was not a high pressure salesperson as we have seen in the past at Ricart, but seemed to there to assist us as customers. Lindsay was accomodating and very curteous throughout the visit. We did not purchase the day of the initial visit, but we did go back the following weekend and made the purchase of a 2012 Kia Sorento, mostly due to the professionalism of Lindsay. I have purchased many new vehicles in the past, but not from high pressure salespersons, or those who believe I am shopping for a payment. When shopping for a new vehicle, we shop for a new vehicle, not a payment, or high pressure sales. Lindsay Burks was honest, upfront, and down to earth. We respect and appreciate that. I would definitely suggest to anyone who is looking to purchase a new Kia, look up Lindsay at Ricart. He will treat you right.

I went there knowing what I wanted a KIA Sportage SX and...

I went there knowing what I wanted a KIA Sportage SX and they had one in the color and with the turbo engine we wanted. Our salesman Don Wehmeyer was great not pushy and let us take our time and even drove another type of car up by the one I wanted so I could be sure which one I wanted.And he explained everything about our new KIA to us. We had a great experience with Don and would recommend him to everyone.

In working with Janda, she was very professional and...

In working with Janda, she was very professional and explained all options available when I was looking to finace my new car. She worked adamently with a number of different banks to find the best interest rate in the area. Her friendly and fast service made the purchase of my new Kia a great success.

Don was very courteous and helpful. He covered every...

Don was very courteous and helpful. He covered every aspect of my vehicle with me and made sure I had all my possesions from my old vehicle. I would recommend dropping him a line when you are interested in a new car!

I was quite nervous about buying a new car beceause all...

I was quite nervous about buying a new car beceause all of my previous experiences had been pretty bad. The people at Ricart were wonderful. My sales person, Lyndsey, was very nice, laid back, and put zero pressure on me to make a decision. The price was very competitive for what I was getting also. I'm glad I went to Ricart and would recommend this dealer to anyone. I love my car too!

I originally went to compare cars and view the Sportage...

I originally went to compare cars and view the Sportage firsthand and was never pressured. I left the first time really liking the Kia lineup but was undecided and the sales manager and Jason respected that...letting me leave without a hassle (unusual in my past experience with dealerships). I originally hesitated to go to Ricart because I read some bad reviews but I'm glad I made my final decision to return a week later. I brought my child and a neighbor boy and just like the first visit, Jason the salesperson provided all of us with something to drink. The kids raided the vending machines and were a little hyped on sugar awhile but were well tolerated by all the staff. I printed from online an advertised sales price of a car that was very fair and it was honored and they gave me a fair price for my trade. The price I paid was lower than the True Market Value (TMV) price that's posted on Edmunds.com. It was a smooth, easy transaction and I really didn't have to negotiate. If you're being given a fair price there's no need for all that back and forth stuff. I didn't want any additional stuff and was only asked once if I wanted anything added and my answer was "no" and that was that. It wasn't brought up again. Jason was thorough in explaining all the options of my new Optima and synced my iPhone to the car then demonstrated how to used the cars' blue-tooth to make calls. I left knowing I had a great deal and best of all the oil change prices are very reasonable at the dealer AND they report to carfax. They also offer FREE carwashes as long as you own the car. So now its up to me how I treat my new car by getting the carwashes frequent and using their dealer for oil changes so I can create a carfax history that will keep the value of my car up. Overall, I've bought at least 8 cars now and this was by far the easiest and least pressured I felt at a dealership. Thanks

Lindsay took a lot of time with us and listened to what...

Lindsay took a lot of time with us and listened to what we were actually looking for in a car. He guided us over to the car we ended up buying, and it wasn't one we were even considering when we arrived. A month later and we're still loving the car!

Brett was great to work with. He was very friendly and...

Brett was great to work with. He was very friendly and helpful through the entire process. I will definitely be back when I need to buy a new car. The entire team at ricart was awesome to work with.

I definitely recommend Ricart based on my purchase of a...

I definitely recommend Ricart based on my purchase of a new Kia Soul Plus. They didn't have one with the exact color and features that I wanted in stock, but they quickly located one and had it delivered to the dealership within a couple of days.From start to finish the entire process was smooth, quick, and painless. We negotiated a sale price early in the process and that price never changed, even though they had to fetch my car from another dealer's inventory. Everyone was very friendly, knew what they were doing, and made the whole experience very pleasant.I can tell you from experience that Ricart and their sales associates will do everything they can to make you a happy customer.

I went to the Ricart dealership to look at two vehicles,...

I went to the Ricart dealership to look at two vehicles, I only looked at them I did not drive them. I was not offered the opportunity in the Mazda sales area because they just did not get the keys and I was ignored and then abandoned while in the KIA store. I had my 2 year old daughter with me and we sat around Ricart for three and a half hours waiting for someone to do something. I left the dealership angry and without driving the vehicles I was interested in driving. Ricart sales members can call me daily for weeks to get me to come out to the dealership to check out their deals on vehicles. When I make the time to visit the dealership I get a newbie who has no idea how to sell a car or anything about the vehicle he is trying to sell me. The KIA store sales staff and internet manager Gregg Hunter emailed me and made several phone calls to me every day for three weeks. Then I am ignored when I came out to see them. Then a manager argues with me about having to wait, then tell sme that I need to stay longer because I am no allowing the sales staff enough time to do their job. He yelled at me and aggressively walked towards me when I told him I was tired of waiting. After angering me, he then asked me if he could save me some money today as I was walking towards the door to leave. It appears that sales staff and managers intentionally make customers wait for mediocre service and have no issue using intimidation tactics.

I may have spelled Don's name wrong, but this is the 2nd...

I may have spelled Don's name wrong, but this is the 2nd vehicle I have purchased from him and I am very pleased with his service. Today we were shopping for a vehicle for my wife and Don made her feel at ease. He also worked hard to help us in every way with this purchase. We left with the vehicle my wife wanted with a deal that was in my price range.Thanks Don.

Bob was very patient presenting the Sorento Kia. I could...

Bob was very patient presenting the Sorento Kia. I could not decide between the Sportage or the Sorento. He gave me lots of knowledge on both cars so I could decide. I love my Sorrento very much. The car is a very comfortable good gas mileage car.

The price was the best that we had been quoted from...

The price was the best that we had been quoted from several Kia dealerships that we were researching. We dealt with a couple of salespeople at Ricart Kia (both online and at the dealership) and everyone was very helpful. Don Wehmeyer was especially knowledgable and friendly.

Don is very outgoing,does not rush thru explanations or...

Don is very outgoing,does not rush thru explanations or presentatations. he will present the cons as well as the pros of a particular model. He does not crticize other brands or dealers but trys his best to make sure the customer gets the best deal the first time without having to spend a lot of time negotatiating or shopping other dealerships.

I wasn't planning to buy another car when I brought my...

I wasn't planning to buy another car when I brought my car to Ricart for service.My husband suggested we look at a few vehicles. Bob introduced himself to usand the rest is history. Bob and other staff members were very friendly andkind. Bob did everything he could to get me the car and deal I was wanting.Customer overall was wonderful. We will be back.Thank you.Tina Warthman

Great experience. Very friendly and easy to work with. ...

Great experience. Very friendly and easy to work with.Good price and I overall enjoyed the total deal.Followup after the sale was good too.I will be back when I need my next car.

Brett was great! Will deff be back again for our next car...

Brett was great! Will deff be back again for our next car purchase! We got all of our Questions answers and it was quick and easy! The whole staff was awesome!

Came to buy a Soul, got a good price, friendly service...

Came to buy a Soul, got a good price, friendly service nice atmosphere BUT I'm tired of all the surveys. Had two over the phone and now two online. Enough. Great dealership. I'll recommend to others. Thanks Also, I don't know WHY I have to give a username, password and email address since I won't be using this site anymore. My only thought is you are going to either pester me with ads or sell my info to someone else. I didn't finish this the first time I started this rating yesterday because of having to furnish this information. So I get another email today requesting another rating. Hopefully I'm wrong and this is the end of it.

What I stated in the questener above is turely how we...

What I stated in the questener above is turely how we felt about our dealings with Ricart. That includes the salesman,nogoshenater,finace offcer and the Service Manger. All were exelent.

I was very pleased with my experience at Ricart. We were...

I was very pleased with my experience at Ricart. We were greeted promptly, given an opportunity to test drive the vehicle, treated with respect, and felt like we mattered. We will definitely visit Ricart in the future for our vehicle purchases.

We went to look at 2012 Sorento's on 11/19/11, we had...

We went to look at 2012 Sorento's on 11/19/11, we had already test drove and talked to other dealers about them. But after speaking with Rollin Wildin I was convinced this is where I wanted to buy. Rollin was a tremendous salesman and person and we really enjoyed our experience he was very knowledgeable and a pleasure to be around. I would recommend that if you are going to Ricart Kia to see Rollin Wildin. They all were very friendly and the price was excellent, also thanks to Jeremy the sales manager. I have bought at Ricart in the past and this was by far the best experience we have had. I would highly recommend Ricart Kia for their selection, friendliness, and there prices.Aaron and Abby Walls

Nick Sohovich provided EXCELLENT customer service as our...

Nick Sohovich provided EXCELLENT customer service as our sales person. We were in the market for two cars and Nick patiently test drove multiple models with us over a 4-month period. We decided on the Kia Forte and came into the dealership the day before Thanksgiving to confirm the price and Kia financing rates that we had been given a month before. We were on a short schedule, but wanted to confirm prices/rates and set an appointment with Nick to purchase a vehicle the day AFTER Thanksgiving. It was Nick's day off so we worked with Sales Mgr. Aaron Madry. We knew which model and which color we wanted (which wasn't in stock at Richart)...so Aaron was DETERMINED to sell us a car that was in stock --with more features than we wanted to pay for. Although Aaron did give us an EXCELLENT price on the IN STOCK car...it was frustrating that he wouldn't even consider searching for...or giving us a firm price on an out of stock car (which ultimately would have cost us less and been EXACTLY what we wanted). Ultimately we agreed on a price for the stock car ONLY TO FIND that Aaron wouldn't accept a deposit to hold the car for two days while we checked out our other personal financing options. The only option Aaron gave us was to commit to filling out all of the purchase and financing paperwork THAT DAY (the day before Thanksgiving) rather than Aaron accepting a $100 deposit and setting an appointment to fill out paperwork the day after Thanksgiving (at that point were out of the car shopping market and were researching financing optionsNOT looking for another car or another dealer). Finally, Aaron said that he would call us at the end of the day IF the stock car was still unsold so that we could set an appointment to purchase it the day after Thanksgiving. Aaron didnt call us back as he promised and his my way or the highway sales routine ultimately led us to look for another dealer who actually DOES put the customer first. My only regret is that our salesman NICK SOHOVICH gave excellent customer service and lost a commission because his sales manager took the HIGH PRESSURE approach. We paid $100 more for the same car at HATTFIELD and were treated with respect. This is our SECOND bad purchase attempt experience at Richart; and, with all of the other dealer options in the Columbus market who are willing to earn our businesswe wont go back.

Totally enjoyed our buying experience with Ricart. ...

Totally enjoyed our buying experience with Ricart. Totally love our new Kia Optima. We've gotten many compliments on it. We've told many of them where we got it.

I had a goal they had a goal we meet in the middle and...

I had a goal they had a goal we meet in the middle and got the job done. Was a great experiance, will tell everybody that asks me and show them what a great little car this is. This small hatchback has enough room in it to seat a larger sized person in the back seat nicely, passenger front has a lot of room also. Easy in and out for a person with bad knees and legs,just low enough to slide right in and not be hurt them selves. Please go out and let the salescrew show this mighty little giant of a car. New ownerof Kia Soul 2012 couldn't be any happier.

Everyone I met at Ricart was very helpful and nice. The...

Everyone I met at Ricart was very helpful and nice. The entire staff was pleasant and willing to make my experience a great one. I highly recommend Ricart and Jake Worley. They will go to great lengths to exceed your expectations. truly a great place to do business.

I have been shopping for a car for quite a while. I...

I have been shopping for a car for quite a while. I recently stopped by Hatfield to purchase a 2012 KIA Optima and while they gave me a very good price they seemed almost disrespectful to my wife and I. I emailed Don and he sent me a response stating that he would take care of us. We arrived at the dealership and Bob was there ready to work a deal for us. Don was with another customer so Bob was the guy to work with us. Bob did an excellent job in working a deal that we were happy with. Most of all, he was professional and friendly during the whole sales process! Thank you so much for making this process smooth and easy.

Bob did a great job helping me pick the right car for me....

Bob did a great job helping me pick the right car for me. Also the sales team was awesome at finding the best financing options.

From beginning to end, good experience. Bob always...

From beginning to end, good experience. Bob always answered my phone calls and was honest yet helpful over the phone. I had a somewhat new car from another dealer/manufacturer that I wasn't happy with and wanted to trade it in. Because I hadn't owned it long, I didn't think I had many options for purchasing a new car. Bob and the team worked with me to make it happen. The sales team was helpful and the financing process was fast and easy. Everyone was pleasant and helpful. Thank you.

Bob was great with every aspect of my car buying...

Bob was great with every aspect of my car buying experience - especially since it is my first car! He was timely in contacting me about anything that had to do with my new Kia Soul and he followed through with everything I could need help with, even making sure that I was ready to go with my new car from the dealership in enough time to get back to school for a previous commitment. Bob is a great asset to Ricart. Thank you.

Joe was able to answer all my questions in a way that...

Joe was able to answer all my questions in a way that made me feel comfortable about the purchase. I also have purchased a vehicle at the dealership in the past, so I know what kind of service I should expect in the future.

the overall experience was enjoyable and it seems like...

the overall experience was enjoyable and it seems like everyone is on the same page when it comes to the customers this is the third vehicle that i have purchased from ricart they must be doing something right

Lyndsey not only went well out of his way to not only...