Regal Chevrolet

Upset with buy a car get tv deal and $100 deal.

I love my car and Orlando was a great salesman. My issue is with the deals they offer. They say you get a free tv or laptop with the purchase of a new vehicle purchase. Well I bought a 2016 trax and then was told we don't quality. Then they say refer a friend and receive $100. My daughter bought a car a month later and I still have not gotten that either. Maybe they should stop offering things if they don't really mean they are giving them out.

Regal Chevrolet, Lakeland, FL

My wife, Linda, and I were very satisfied with the great service we received with Regal Chevrolet. We would like to compliment Pete, Mike, Miranda and Trent for the professionalism with no pressure that we usually feel in most dealerships. I explained that I was interested in a 2017 Chevrolet Impala. I was asked what extras and color that I was interested in this vehicle. Within two days, they had the perfect Impala for us. We have now had the Impala for almost two weeks and we thoroughly enjoy the choice we made. I will highly recommend Regal Chevrolet to anyone interested in the great service and professionalism we received on our purchase. Thank you Pete, Miranda, Mike and Trent for the great service. You are the best.Karl and Linda Unfried

Good experience

Good experience, Boz helped us with our needs and did a great job!

5 star rating

I asked for 'no wash' to expedite getting vehicle back on the road quickly. They complied and car was back to me quickly as requested. Good Vibes. You always have competent, friendly staff. Thanks Regal.

Disappointed in Service to my vehicle

On Feb 12,2016, we brought my 08 Chevy HHR in for routine oil change. It was then recommended that I needed front brake pads replaced, brake fluids flush, transmission flush, Induction flush, wheel balance & alignment. I declined at this time. A Visual Inspection was supposedly done. It was recommended for me to get Lifetime brakes, So I did. While there it was discovered that #1. front pads & rotors & hardware all needed to be replaced #2. they had to use a hammer to remove both rear brake drums!! #3 turn signals were not working!! We will not return to Regal Chevrolet/Kia for any further service to our vehicles. Our son is interested in buying a vehicle. However we won't be recommending Regal. Please remove our names, address & phone numbers from your lists.

Awesome Experience

Amazing buying experience they have gained me as a customer for life, Pete was hands down the BEST salesman I have ever encountered. He was not pushy and was very willing to show me what vehicles would work with my situation with no pressure at all. I did not ever expect that I would leave driving a new Camaro!!! Big John in finance was awesome as well, he made the finance part fun and exciting. I will recommend Regal Chevy to everyone I know looking for a vehicle. Go to Regal Chevy and ask for Pete you will not be disappointed!!!!!

communication

just tire kicking but the person that called me from my on-line shopping was very helpful and professional I was not ready to purchase but was treated great, when I am ready I will check them first.

Jennifer is a great sales lady thanks

Jennifer was awesome If I was too buy another truck or car I would call on Jennifer or if I no of anyone in need of a vehicle i would send them to Jennifer

My purchasing expirence was great

purchased a 2016 Chevy Colorado Z71 I love it. Brandon was the salesman and he has been there all the way been very helpful and a very likeable guy. I would purchase from him again and I have told all my friends just how good he has been. The staff at the dealership was just great. and this is the second 3rd vehicle purchased from Regal. Their service department is very good and the staff there is very helpful.

Awesome Dealership

I purchased a 2015 Camaro SS. This was the second Chevy dealer I visited. The first dealership was helpful, but unable to match my price requirement. I sent out an email to 10 local dealers specifying exactly what I was looking for and the price I was willing to pay. This dealership contacted me immediately. Within 1 day they found the car I wanted and with a little negotiation matched the price I needed. The staff was very helpful, friendly, and the experience was great. I will definitely come back to Regal for my next car and to shop for my wife's next car.

No customer service

Apparently once you drive off the lot they are done with you. Will not return calls to help with a simple issue. Its over an hour drive for me, so I can't just stop by.

Great Service, clean space, nice people at Regal

The service at Regal was super. I will pass the word around that Regal is an excellent place to buy a car or truck new or used. I will recommend Sandy Eidson and Erik Kofler. Erik gave me some money to help me have the down payment and I will make sure I pay him back a little a month. The experience at Regal was the best I have experience. I want to thank them for everything and I wanted their supervisor to how great they were.

great service, done in a timely manner

I took my 2006 Chevy in for a recall and oil change, tires rotated, service was done in a timely manner, Lisa at the desk was very quick and effecient, liked having tv to watch to pass the time, and vending machines available was nice too. A very nice gal came out and talked to me about trading my car while I was outside looking around, but was not pushy....very good service

Terrible Customer Service

Amazing...I hate to right internet reviews but this dealership left me no choice. I emailed everyone including the owner and got one phone call from the salesman and that was it. Below is the email I sent to 7 people in management and sales at Regal Automotive and got no response. It is amazing how fast the respond if you want to purchase a car but how the do not respond at all if you have a problem. Letter below! Sonny, I am in receipt of your letter dated 1 June thanking me for buying a Kia and asking if I had A Different Experience Below lays out my experience with Regal Automotive Group. 1. Took over 6 hours to drive away in the car even though I had financing before I arrived. Huge backlog at the financing office cause severe delays. Made me sit in the lounge for over 3 hours waiting to close the deal. I know it a Kia and not a BMW but that seems a little extreme. 2. Upon closing the deal they could not find the car. They left me standing outside for 40 minutes. The manager made a page but had little concern. When I went back into the office and asked where is the car the manager told me it was in detail. The car had been sent to detail over 3 hours beforehand. He was just telling me something to make me go away. The care was found at the Chevrolet dealership. An apology may have been nice. 3. Then once the car arrived there was no gas it in it. The assigned a guy that barely spoke English and told me to follow him to the gas station. No Kidding!!!!! He was confused and asked me the customer what he was supposed to do. I went back in to the manager again and he paged for any salesman. No one showed up so he took off in the vehicle to fill the tank. 4. Told the salesman I drive over 800 mile a week and picked the Kia for it ratings and gas mileage. What vehicle today does not have cruise standard? The FORTE! I did not notice the vehicle did not have cruise until I started my commute yesterday. OMG what a shock. It is my fault but a good sale reprehensive would have explained what I was giving up in the cheaper model of the Forte. 5. Finally I contacted my salesman and several other email addresses to get the cost of installing cruise control in the vehicle. Finally, my salesman calls me and gives me the price. I asked if he could see if there was any way possible to lower this cost and he was going to have General Manager get back with me. I have heard nothing. Overall the experience was not good. I think the car is fine but would recommend using another dealership to purchase your Kia. I drove from Tampa to Lakeland to buy this vehicle and this was a mistake. If you could please respond on the cost to have cruise installed as soon as you can. If not I will just go to another dealer to have it installed. Well, yes, it has been different. Thanks,

Great Service, Super Service Associates

As I always expect, I received prompt, courteous assistance when bringing my car in for service. Whether just a wash or scheduled maintenance, the service associates always make you feel special. I am so thankful we purchased our SUV from Regal Chevrolet. Keep up the good work. Ron

Very helpful

We were travelling through the area and got something stuck in our truck tire. They took us in right away, determined no work was necessary, and didn't charge us anything for looking. They're service was greatly appreciated.

Great service

Everyone wants to be sure you are satisfied and the job was done right. Easy to get in and out even without an appointment.

Best deal in all of Tampa area on my new Camaro

Not only was Regal able to provide the best deal out of all the Chevy dealers in Tampa area, Josh was by far the best car sales man I have had. Very focused on his Clients experience, pre and POST sale which is unique and refreshing to find. Thanks Josh and Russ!

The staff was very great, and Exellent

The staff was very great, and you done the work fast to get us back on the road. we thank you so much for helping us. and the Experience with the company is over all is the best in Excellent Customer Service. Once again Thanks to all of you. Mrs. Brenda Lee Taylor and Timothy G Taylor.

I will never buy from anyone else!

I just bought my second car from Eric Kofler and Lisa Miller! They are the only two I will deal with as long as they are still there!. The process is the easiest from start to finish! Management is the best in the business and Charlie in finance has done both of my deals and is #1 in my book.

GREAT PLACE TO BUY A CAR!!! GREAT EXPERIENCE!!!

Sara and Chris Mitchell helped me buy my 2012 Kia Sorento and they did a great job! Best buying experience I have ever had! I would recommend this dealer to anyone - great prices, great people and an overall great experience. Family owned and operated and you can tell by the atmosphere.

Internet team is awesome

Internet concierge team handled my whole deal before I even came in! So fast and so easy!

2015 Kia Sorento

Although the car listed had more options than the one I bought, what you listed as options on my new car was not a deal breaker. She's tucked nicely in my garage now!

Regal Chevy excellent experience

Brought in our 2014 Silverado for it's first scheduled service. A recall was found and completed as well as the service and wash of the truck. We were even given a loaner vehicle for the inconvenience. So if we could rate our service higher than a 10 we would. This has just continued since we were treated so well and got such a great deal when we purchased the truck from Regal Chevy

Bad taste in my mouth

Went into the dealership browsing for a new vehicle, at first it was nice because no one was hounding us and it was pretty relaxed, but then we had to leave because the manager behind the desk was swearing up a storm and I had my children with me. Not a good way to run a family oriented business Regal...

Best dealership in Central Florida

Seriously such a great dealership everyone there truly cares about your experience. Don't waste your time anywhere else.

GREAT EXPERIENCE

VERY EASY TO DEAL WITH NOR PRESSURE VERY ACCOMIDATING

Bought my car here and have it serviced

The sales department had pleasant personalities and a good sense of humor. My sales rep was very new and I was his first sale. He was very sweet. He did the smart thing and put me in the Chevy Cruise LT which I was just going to do the Cruz. After driving the LT I liked it a lot more and bought it instead without hesitation. I had some minor issues that I called on and for whatever reason I could not get a return call UNTIL AFTER I blew up. Then the were very apologetic and normally I don't believe people but I really think they were telling the truth and it was oversight and not intended. They addressed my issue quickly after that and they did an excellent job. The sales man said he would not had been as nice as me, which I appreciated because I don't think I was nice. The body shop for Chevy, as I had a paint issue. They were all very professional very direct and they took care of my paint issue without any issues. Very quick to respond to questions and communication was tops. The service department for Chevy. I really have to say I want to leave them all a five star review because they are the NICEST people. They really want to do a good job. But in my case it just seems that it is careless error after careless error. Yet each time they take care of it and are very apologetic. Sadly though ...I took my car in for split milk. Couldn't believe it owed it for 4 months and spilt milk everywhere. How gross is that? I felt so bad that I had planned to make some homemade cookies for them for after the fact because they were all so nice and I knew how gross this was. They wound up having my car for 8 days and the communication was very poor. NOT UNTIL I BLEW up did I get a real response. I was very upset about this because no one really enjoys blowing up and it made me feel like a heal. The problem was resolved and they did an awesome job on the cleanup. IT smelled like a new car again and I have a nose like a bloodhound. I picked my car up... a few days later noticed a dent on the bottom of my car. As if it were on a lift or perhaps hit a curb. I'm the only person who drives my car so I know it wasn't me. Spoke to someone on the phone they said they would take care of it and would call back. No on ever did. I then came back for an oil change. Maybe 2 days later my oil light was on and it said my oil was low. I Said "what?" Still no one called me back on the ding. I started to cry. This car is a NEW CAR! I again BLEW UP and only AFTER THAT did I get a response! Seeing a pattern? Well they said the car just hadn't been reset. So I took it again and again had to get a rental car, they paid for it. They fixed the ding and "reset" the oil. The body shop once again did an awesome job! I almost dare to say somehow the car looked better than it did when I bought it! Oil was due to be changed again at 16843 miles. Yes I drive a LOT, which is why I wanted to buy new. AT 13000 miles lights came on and it said I had 5% oil life and the oil needed changing. Oil light came on. I took it back and they swear the oil is fine and reset the button. Anyone else not believing them? So now I'm waiting until the mechanic that lives next to us comes home so he can check to make sure. Every time they are super nice. So friendly, so cheery. So kind but the carelessness is like WOW! I know you will always have that one customer and I Guess I'm it and I Really don't want to be it! Really I don't! So I guess now I'm going to have to find another dealership which is not convenient for me but I really don't want to go back there. To many mistakes. :(

Will never go to another dealer again!

Rick Gaddis & Mike Van Patten had their hands full with me. I gave them a challenge, and was very specific about EXACTLY what I wanted and how I wanted it - They delivered! I am so very pleased with the service from start to finish, and now feel like family (that annoying cousin) when I enter the dealership.

Great service

Overall Mrs Jennifer Dennis was so great I had no other choice but to buy my car she is a blessing to your company Thank you Kia for having Mrs J Dennis

They Understand

Where to start. I suppose I want to rail a bit about the car sales industry and the internet. With rare exceptions, the dealers ;don't get it. I had a full career as one of the bleeding edge tech people in electronic commerce 20 years ago. By now, most industries have been able to assimilate the internet into their sales process witness Netflix, Amazon, and many many others. Not so the auto industry. I sent out 12 net inquiries to dealers specifically asking for lease costs for a particular car and I told them all the specifics that would make this possible. Exactly TWO of the 12 responded appropriately, as I said that I preferred to initially use the internet. Car dealers, by and large, do not do that, they do not want to do that and they do not know HOW to do it. Meagan of Regal was the ONLY person I dealt with (and there were at LEAST 3 different people at each of the other dealerships and none of the 3 knew what the other was saying to me...) who succinctly and quickly responded with what I asked for. Others INSISTED that I talk to them on the phone - such as a Miami Lakes dealer who called me, count them, 2 times a day for 10 days until I wrote an e-mail to his boss asking her to tell this person to please stop it. If a dealer cannot read directions and perform a simple little task like I asked, I am not willing to give them any more of my time. Meagan gets it. And, while the price she gave was still out of my budget, I appreciate her working with me - as I wanted to be worked with. She even is currently trying to work out something with her manager that may yet put me between the wheel I want to be behind, but whether that works or not, she has my gratitude. The frustration of dealing with the rest was so great that I won't deal with any of them anymore. The internet is seen by them only as an advertising tool and not as a process by which business can be done. That is short-sighted and oh so 90s. Thanks Meagan.

Honest Honest Honest

Such an honest dealership. From service to sales everyone is real with you and no pressure or bull.

Great Company

Really great dealership! I have terrible credit, I didn't even think I would get approved for a new car, not only did they get me in a great car (Malibu), but they never made me feel bad for not having good credit! I wont buy my cars from anywhere else!

I bought my vehicle at your dealership and I love

I just love, love, love the car and am very happy with my purchase...

Wonderful experience!

I just purchased my 2014 Chevrolet Suburban from Regal Chevrolet. The saleswoman Adrianna treating me so wonderfully, I could no be more pleased and excited! Thank you regal!

Mr. Sirera

Edwin is great to deal with and really helps with getting me in and out. Could not ask for a better Service Advisor to work with.

Gordon P garrett

I purchased a 2014 Impala ls,I was upside down in my trade but they worked with me so I could get my new car. My sale's lady was one of the best I have ever seen, and I had 20 years of dealership experience. The deal went vey smooth and at no time did I feel pressured to buy. She was outstanding in helping me, even the f/I guy was outstanding. The crew at the whole dealership are all outstanding at what they do.I will be bring my cars in their for service and when it time for a new car I know were to go. I have been telling my friends about the great time I had there

very impressed with the internet manager darla

Thank you again for your outstanding customer service. I cant tell you how much I appreciate how easy you made the car buying process for Lisa and I. I assure you, we will never go anywhere else to buy a car. Also we love our 2014 RDX. We actually spent the weekend fighting over who would get to drive it. HAHA! Lisa won 99% of those battles! Anyway, we love the car and loved working with you! Thanks a million!

helpful and courteous staff

I took my 08 chevy cobalt to get serviced at regal chevrolet. All the staff was so helpful and courteous. I could tell they were genuine people and were happy to help me. They changed my oil, rotated my tires, and even vacuumed and washed my car! I didn't have to wait long at all and they did a really good job with my car. Ill be back next time I need to get my car serviced, or maybe even trade in my 08!

Awesome purchase from John Rios!

John Rios has a very engaging personality. He was very concerned with finding what I needed and not pushing me into something else. I just purchase my Hyundai Accent from him at Regal Chevrolet and Kia.

Excellent Experience!

We worked with Andrea, John Rios, and Sam, they were all really nice and great to work with. We bought a new black Kia Soul. We traveled from Davenport to purchase our Kia and we're glad we did.

Regal Chevrolet on US 98, amazing people

I want to thank Regal Chevrolet for the best buying experience I have ever had. My Sales Rep.. Michael Jason was awesome and he did a wonderful job. He treated me like family not just another sale. I wish their were more people out there like him. I have recommended you folks to a lot of my friends and have told them that when they are ready to buy to make sure they ask for Michael Jason. Thanks again for all that you folks did, I appreciate it so very much. Wishing you all much love and happiness. Michael VanSickler

Mr. Sirera

Service was quick and good!!!! I did not have an appointment. pulled up and only took about 45 minutes and it was late in the afternoon.

Shop Somewhere Else!

Regal Chevrolet says they take pride in customers but unfortunately thats not always true and the same goes for the way they treat their employees. Its all about numbers and never about taking care of the customer or training the employees to succeed. The Internet Manager, Owner, and select members of their staff are very untrustworthy, and not customer oriented. I tried purchasing a vehicle from them and they didn't even try getting me approved before saying "NO!" I would never recommend them to a first time car buyer or even someone looking for their next vehicle. You have many other choices for dealerships more centrally located to Tampa and/or Orlando!

Totally surprised!!!

We didn't plan on getting a new car today. John Rios called us and told us he needed used vehicles so we came in and looked at the new Impalas and left with a new car! Thank you for the great customer service!!!

Thank you Regal!

My experience with Regal was great! At first I was hesitant due to my poor credit score. But they gave me hope and never gave-up on me. I was pleased with the enthusiasm w/ Internet Sales Specialist Zach. I was pleased with all of Luis's efforts. Thank you so much! I also have a car of my wishes! Not something I didn't want.

Awesome Experience Here!!

Both my husband and I have only GREAT things to say about our experience with your your dealership from the internet person (Sara) to Megan, our sales rep. Megan is fantastic; did not pressure us, made us comfortable, helped US make the choice. Not used to such great sales personnel in a car dealership honestly. We felt that we got the best deal without having to haggle back and forth. Megan was also helpful afterwards getting me a coupon discount on parts that I wanted for the vehicle (wheel locks, trunk mat and cargo net). She is highly recommended by us. As well as the Manager and the Finance Manager. Your parts department people are also friendly, courteous, etc. The service person installed the wheel locks and cargo net for me and were very professional, as well. Great experience there too. So I've had the car for less than a week and grazed the right mirror getting in my garage. (UGH) So now I get to experience your body shop in less than a week. The women working in your body shop are also fantastic! They gave me a quick quote, kept my car and will fix it overnight. Gave me a loaner and I have nothing but great things to say about them also. We also couldn't get over how clean everything is from the service area to the restrooms. We are definitely a fan of your dealership and are recommending it to others already. Thank you for making our experience so effortlessly. Beverly & Richard Dalia

Best Around

I took my baby SeaCruze (Chevy Cruze) to get an oil change. My experience was wonderful. They treated her with extreme care, gave her a good bath and vacuumed her floors clean. I take very good care of my car and I will not take her anywhere else. Thanks Regal!!

very helpful staff

When we came here to purchase a vehicle, we were in a pretty tight situation but needed something asap. The Sales person was extremely friendly, very knowledgeable, and did not give us the run around and haggling you get from most other places. There were no games. When the first offer we got back did not fit our goal payments, there was no pushing or haggling. They got right back at it, kept researching, and got us within the budget we needed. And all this with far less than perfect credit. They were amazing and I'd recommend them to anyone.

they got our pyment to exactly what we needed!

When we came here to purchase a vehicle, we were in a pretty tight situation but needed something asap. The Sales person was extremely friendly, very knowledgeable, and did not give us the run around and haggling you get from most other places. The finance department was great as well.There were no games. When the first offer we got back did not fit our goal payments, there was no pushing or haggling. They got right back at it, kept researching, and got us within the budget we needed. And all this with far less than perfect credit. They were amazing and I'd recommend them to anyone!

Great Experience!!!

I had a wonderful experience working John Rios and Andrea Macintyre at Regal Kia. Everyone was very courteous and professional!

2014 Optima Purchase #excellent!

Buying my first ever new car at 40years old could have been stressful, but it was a great experience with Regal. I would definitely recommend Regal to anyone who has or does not have experience purchasing a vehicle. Great job!!!!

Great Experience!

John Rios has been awesome to work with! He made sure we understood everything. made sure we were in the price range we were looking for. Would recommend John Rios and Regal Kia to anyone looking for a vehicle.

Regal rocks!

Body Shop did a great job repairing the damaged rear bumper on my NEW car. Dee was very helpful in getting the appointment set up for my schedule. Once Again, REGAL ROCKS!

timely and effiecient

All the personnel that I encountered were friendly and professional. Work was performed in a timely and efficient manner. What more can you ask for?

nice kids play area in waiting roon

Everyone working there was very nice and helpful. I especially appreciated the kids play room because I had my 4 year old son with me.

fast and easy oil change

Needed oil change and was found to need a battery replacement also. It was all done efficiently and the vehicle was washed and cleaned.

very fast, honest, and accomidating

I brought my car in for an oil change, tire rotation, front end alignment and a minor warranty fix. I used my points to pay for the oil change and tire rotation, and was told that the car was in proper alignment and didn't need to be re-aligned. I appreciate that honesty! The part for my warranty fix was ordered, and my car was nicely washed. Thanks! Greg was super nice as my check-in coordinator.

amazing what such a small jester can do

had to have the fuel level sensor on my 2013 chevy spark replaced which was covered by the warranty.took car in about 8:30 am and was asked if there was a particular time I needed it back by which was a very pleasant surprise.it is not very often that you find any place that the staff seems truly caring about your needs.it truly made me feel like I had chose the right dealership to make the purchase of the first new vehicle me and my wife had ever purchased.it is amazing what such a small jester can have a big impact. I had recently had the cars first service done and both experiences was refreshingly pleasant!! I hope not to have anymore mechanical issues but if we do I know that it will always be a good experience at regal. thank you so very much!i will see you again on the next oil change.

finally bought our chevy equinox

We finally did it. We purchased an Equinox LT. The salesperson was great and I was very impresed by the way he explained everything. He was patient with all my questions. He did not rush us or tried to pressure us into buying the car. He took all the time it needed for us to make up our mind I would definitly refer a friend to Regal. Thanks for an easy transaction.

Gettin the Life car, with great service!

I flew down all the way from Colorado to experience this great service. They served me muffins while I was waiting to take delivery of my car. They even took me back to the airport! I had Eric Kofler taking care of me which was great.

My purchase with John Rios

I worked with John Rios on my purchase and feel he went above and beyond for me. I would highly recommend this dealership!

leased a 2014 equinox

Leased a 2014 equinox and very pleased with vehicle and the service i got from salesman nick. This is my 2nd lease from regal and I will return again when my lease is up.

bought my 2012 chevy malibu from regal chevrolet

purchased my Malibu 2012 afrom Regal Chevrolet at the end of 2011.This car has taken me all the way to Anchorage AK and back. What an amazing experience...felt like I was watching National geographic channel using my speed control as the channel changer! At 33,000 miles I have always had my vehicle services at Regal Chevrolet, except of course while in Alaska. Each and every time has been a most pleasant experience. The staff have always been very friendly, polite, service orientated and thoughtful. My vehicle has always been given back to me spotlessly clean, and I have not had any reason whatsoever to be dissatisfied with the service

Best dealership I've ever dealt with

I fell like Regal cares about the customer and not just the money. It is by far the best dealership I have ever done business with. Period!

Best Experience Ever At Regal Kia!!

My salesman was John Rios. He is very nice and professional! He took his time with me and was very helpful and knowledgable. I give Regal Kia 5 STARS!!!

I drove from Gainesville to regal Chevrolet

I am a student at the university of Florida and recently bought a new Chevy sonic from regal Chevrolet. It was hard looking for a car when I live away from my parents. They live in Lakeland and told me it would be worth the drive for me to come buy from regal. I was skeptical at first, but when I found a Chevy sonic I liked on their website I put my information in on their website and not even 5 minutes later I got a call from the dealership from a live person, not an automated machine!! I made the drive and it was worth it because I got an amazing deal!

professional and friendly

Everyone did their home work and worked with me to give me the best deals! I felt like family there; everyone was so polite and nice. They spent extra time with me after I bought my truck to show me how to work all the electronics. They extended thier help after I bought the truck, I was overwhelmed by their professional attitudes and friendliness from all the people who work there

amazing customer service

I walked into the Chevy dealership and out with a new car within an hour. My salesman was gentle and kind- not the pushy, wheeling-and-dealing, greasy-haired, stereotype by any stretch of the imagination. He was more of an Otis Redding character- someone you'd like to know and have as a friend. He was very honest and straightforward and I am more than certain that I received the very best deal on my Chevy Spark. He was knowledgeable and helpful without any of the pestering qualities of a salesman. You will not be disappointed!

I love my new Chevy Malibu!

I bought my new Malibu from regal Chevrolet and I couldn't be happier! I was looking everywhere for a specific exterior and interior color and they were very helpful. I was taken care of as soon as I called, and within minutes they had confirmed they did have the exact Malibu I wanted! I was so relieved the search was over!!

I just purchased my 2nd Chevy Cruze from regal!

Our salesman Michael Jason was great! He did not put any pressure on us to buy. The buying process was easy and hassle free. I am Buying my 2nd Chevrolet Cruze from regal and will definitely be back when it's time to trade in again.

Great Experience

Love my Camaro. David and Meagan were great. Well worth the drive.

Regal Chevrolet Lakeland, FL

Very great experience!! Fast and efficient, both Spaso and Michael Jason satisfied my needs and we will be back for future purchases. This is our 4th car from Regal and my parents bought from here as well. Very very happy!!!

Happy Equinox customer

Awesome buying experience, everyone was great! We came from Bartow to purchase our new Equinox from regal Chevy in Lakeland.

Great Dealership

We had a great experience. Everyone was very friendly and knowledgeable We are glad we stopped in!

Regal Kia Lakeland, FL

I've always had great service during the last 2 years in both the sales and service department. Kia is a great vehicle! Everyone I know loves them! John Rios is a very good salesperson!!

Regal Kia Lakeland, FL

Overall experience was GREAT!!! John Rios was very professional and wasn't pushy. If I was selling cars I would want him to work for me!!

Returning to regal to buy a new Kia

Dealership was very professional. Luis sold me a 2014 kia sorrento and it's exactly what I wanted. I drove all the way here from zephyr hills because this is such a great dealership. This is my second time buying a Kia from this dealership and I am very pleased.

Returning to regal to buy a new Kia

Dealership was very professional. Luis sold me a 2014 kia sorrento and it's exactly what I wanted. I drove all the way here from zephyr hills because this is such a great dealership. This is my second time buying a Kia from this dealership and I am very pleased.

Great Service

Everyone was super nice and very helpful! They put me in the perfect car and I was in and out in no time! And they have followed up with me to make sure that I am happy!! Best car buying experience ever!!!

Regal treats you like family!

I went to Regal looking to buy a new vehicle and ended up falling in love with the new 2013 Chevrolet Cruze. I was a bit concerned about credit and my trade-in but my salesperson walked me through everything and informed me on all my options. I didn't feel like I was at a dealership, there was no pressure just helpful options to get me into the perfect vehicle! I ended up purchasing my Cruze and getting a great deal, I would never go anywhere else. Now I get service here as well and the service staff is fantastic, my car is always so clean when they return it to me!

Very unprofessional

Had us running around for 3 days and had to call and text this sales person to try and get any information! Have never experienced anything like that at all. A complete waste of time. Got approved for loan but by the 4 th day I was over it. Moved on!!

Horrible service

I have never seen a more unprofessional sales staff ever! We tried to purchase 2 vehicles for a total of 3 days. Never got the price,interest rate,length of loan and very little info. besides,"we r working on it". Nice cars but horrible sales staff.