Ray Skillman Westside Mitsubishi

Amazing

We have the most amazing experience with Austin Burns and Ron Sedam. My 24 year old daughter was buying a car for the first time. We had lots of questions. We test drive 2 vehicles and she didn't want to test drive any more. She choose a 2010 Honda Civic and they worked with her on her down payment and her payments that she wanted. She is so excited. Thank you, thank you, thank you

Car Buying Made Easy

Today I bought my first car in nine years which was a little bit intimidating. Tim Perkins and Lorne Hayden at Ray Skillman Kia were extremely helpful, professional and put my worries at ease. Car options have changed significantly in the past nine years and they patiently went over all of the options with me to make sure that I picked the right car for me. They made the buying process easy, too, and made sure I knew exactly how to operate the Kia Sportage I selected. If you are shopping for a car, these are the guys to see.

Buying Peace of mind

ERIC at Mazda was the most professional and helpful person I have dealt with in buying my car I had a Mazda through a Tom roush budget lot who sold me a car that might have been a flood rebuilt and had a lot of problems and needed repairs only after owning it for 4 months, ERIC was able to get me out of the car and into a brand new 2016 car which I thought was near impossible but he did everything he could for me and I left the same day with a new car and peace of mind, he was battling a stiff neck and still was able to provide me with great customer service and I'm gender specific on paper but he was so kind as to refer to me as the gender I portrayed and identify as, we'll done sir, my experience because of you has been beyond what words can express, thank you for giving me your best!

The work was excellent. The service was excellent

I was very happy with the work performed by the collision center.

great buying experience

I just bought a car from kyle at rayskillmanmazdawest and he was very helpful and did not pressure me at all.....it was a great buying experience....

Mazda convert

I had several very specific needs/wants in a new car and Kyle in sales was incredibly accommodating and helpful. He really worked with me to get exactly what I wanted for a very reasonable price.

Renewed faith in Indianapolis Area Dealers!

For years now I have been going out of the city of Indianapolis and to smaller cities to get the kind of service I expect. The Indianapolis dealers did not care if they had my business or not, and always gave very low trade in values and were not willing to work with me and come down on prices on their new vehicles. They also always tried to pressure me into spending much more then I was able to afford. I recently moved to the near northwest side and thought I would try the Ray Skillman Auto Mall to see if maybe I could find a good dealership in the Indy area. And I was very pleased to find out that they were exactly what I would expect for a dealership to be. George Lewis was the dealer I worked with, and he was extremely knowledgeable and helpful in getting me in a good new car within my budget. He never pressured me to spend more then I could and was very upfront with me, which I really appreciated. In addition, after purchasing the vehicle I ran over something sharp and punctured my tire. I was in a hurry so I could get to work that morning and George was very helpful in helping me get it taken care of. To me that is going above and beyond service! In addition, Ray Skillman gave me more then Kelly Blue book value for my trade in and made sure I had the best pricing to get me into the new car I liked. They are a top notch Dealership in my opinion and will always have my business.

Nervous Buyer put at ease with Jake Morris

Jake was welcoming as soon as we pulled into the lot. He seen to our needs without being overly zealous. The lot did not have exactly what we were hoping to find (a specific package and color manual model) but he laid out our options and made sure we were comfortable before, after and during the process. For this buyer who easily gets buyers remorse even after a furniture purchase, both Jake and Chris set my mind at ease and allowed me to enjoy my new purchase. Jake was also great at showing us what the car could do and made me feel like my choices were always the right ones. No high pressure gimmicks and he listed to everything I had to say intently. Thank you Jake for such a pleasant experience!

New to Hyandai, now a fan

I purchased a 2015 Hyundai Santa Fe Limited two months ago at Ray Skillman Hyundai. I thought I would share my impressions of the car and dealer. Buying a car is rated as a stressful event for most people. I had a very positive buying experience with Ray Skillman Hyundai. I met several sales staff, the sales manager and service manager all of whom were friendly. I am a thoughtful buyer who wants to do my research and would never make an impulse purchase on an investment of this size. When appraising my vehicle, I was given printouts from several resources and an explanation of how the trade-in price was decided. I left the dealership to do my own research and in fact visited two more times before making a buying decision. The appraisal price was fair and I never felt pressured to close the deal nor given tactics like this price is today only. As with all dealerships there were lots of add-ons offered like extended warranties, sealants, etc. They accepted my decisions without high pressure. My experience says you will be treated fairly at Ray Skillman. This is the best car Ive owned since I started driving in 1968 but a statement like that makes no sense without considering the needs and values of the driver. While I have driven vehicles made by all of the major manufacturers, I have only driven SUVs as my personal car for the last 20 years. Historically, getting a vehicle with performance and handling characteristics typical of a sport sedan while maintaining the ability to carry people and things always involved a trade-off, no storage or handling more like a truck. My last car, a 2011 Acura MDX, had performance and handling characteristics like a sports car but could carry family, bicycles, etc. I purchased the Hyundai because of high levels of owner satisfaction, professional reviews, specifications like horse power and legroom equal to or superior to my Acura at almost 10,000 less dollars. The tech options like the touch information display for the GPS and entertainment center rated among the best in class and were a huge improvement over my previous car. After having driven the car daily for two months, I made the right decision. The acceleration and handling are great. I can effortlessly blow past a slowpoke on a two-lane road. In a sharp turn with speed fast enough to cause some slight squealing of the tires, there is little or no body lean. There are programed options for suspension and steering that can be changed to suit the needs of the driver. Fit, finish and build and comfort quality are outstanding. The electronic tech toys like blind spot indicator, automatic lift tailgate and full panoramic sunroof with sliding shade are more in line with what I saw on a higher end Mercedes. Only a lane change warning indicator was missing. Ive been getting between 17 and 18 miles per gallon but consider this is an almost 300 hp motor and I only believe in two speeds, stop and fast. I will never drive an econobox no matter how much gas mileage it gets. If your needs are similar to mine including high-performance, cutting-edge electronics with the space to fit your bicycle and the family Christmas tree in the rear, I see no reason you will be dissatisfied with this purchase at this dealership.

Great service - above & beyond our expectations

Our salesperson, Barry Morris was fantastic! He was very friendly, knowledgeable, and accommodating. He worked with us for over a week to get the car we wanted and to make sure it was in our budget. Barry allowed us to take the same model car home and keep it for a few days while they acquired the car we wanted from out of state. Barry answered all of questions and took the extra time to demonstrate many of the special options on our CX-9. This is the 3rd car that we have bought from Barry. He is very honest and transparent when discussing the various Mazda models. We have owned a CX-7 that we loved, 2 Mazda 3 's, and now a CX-9. The general manager, Vince was very helpful and made sure that our deal worked out. He agreed to get the car we wanted from another dealer one state away. Chris Muhney reworked things to make sure that we had a warranty that matched our lease and that stayed in our budget. My wife and I were treated great, and we left with an awesome feeling about the car we got and the monthly payment. We would highly recommend Ray Skillman Westside Auto Mall and the 3 people that I have just mentioned.

Great Experience

I am very pleased! I went to Ray Skillman Automall at the suggestion of a relative who purchased her automobile there a few years ago. We were immediately greeted by a very friendly saleman (Eric). She remembered the name of her salesman and requested his assistance, expressing apologies to Eric who assured us that it was customary for the original associate to assist a returning customer. While waiting for him, I had a chance to view the selections on the lot, and soon found a car in which I was interested. George Lewis was very friendly and kind. He did his homework and "remembered" a few details of my relative's purchase from a few years before. He was not pushy and patiently allowed me to look more closely at the car I was interested in, offering a test drive. Soon afterwards, I was preparing to purchase the car! Dave Canary was equally kind and patient with assisting with financing I could live with. I have no regrets. Unknown to this dealership, I had just come from another location frustrated with lackadaisical service, and I was gun-shy about trying again - I probably would not have gone to Skillman's had the relative I alluded to above not suggested it. What's more, by chance I parked next to a co-worker a few days later who was driving a loaner from Skillman's while her car was being worked on. She noted an equal level of satisfaction and service that confirmed my plan for future car purchases at Skillmans. I have also recommended them to others I know are looking to purchase a vehicle this year! Thanks again for making my car buying experience pleasant and positive.

Excellent Experience!

I recently purchased a Mazda 3 from Ray Skillman. The only way to describe the experience is excellence at its best! My sales consultant was Dorian Smith. Dorian kept me up-to-date throughout the entire process. He took time to listen to my expectations and then offered me options that would meet my stated objectives. Throughout the process, I felt that he had my best interest in mind and that the process was all about me and my need. I did not, at any time, feel pressured. The care and attention given me made this experience the best experience I've had for a major purchase. It is not every day that one buys a car...having an excellent experience made the process smooth, seamless and stress-free. I would recommend Ray Skillman Westside Auto Center and Dorian Smith to anyone interested in buying a new or used car.

Great Serves

Just summited the application and got pick-up to the dealer ship. Sales man was kind and nice.

The best dealership ever

I recently purchased my third pre-owned car from Ray Skillman's Westside Auto Mall and I could not be more pleased. The service I received was phenomenal. I was notified immediately when they received a car that fit my needs, and ended up driving it home that very day. It was an amazingly quick process and I was treated like a queen by everyone. Special thanks to Nathaniel, Austin, and Ron. I will never buy from anyone else as long as I'm in Indy. Thank you so much.I absolutely love my car!

great deal

Went in looking for a used car and came out with a new car that I love. Put me in the car I wanted with the package I wanted for a great deal. Highly recommended.

They did not actually complete "Certified" Inspec

We bought cars from Ray Skillman twice.. the second time we bought a "Certified" pre-owned Mazda5. However, it turns out they didn't actually Certify it completely. Now, less than 12,000 miles and less than 1 year into owning it, over a thousand dollars in repairs and items on the certification list were totally missed (i.e. matching tires... pretty elementary stuff). Also Our salesman told us first 12 years 12k miles was bumper to bumper-- apparently that was a lie though, we now find out. Worse, they won't do anything to make it right.

Better Deal, Better Days

Lorne, Terry and Rockland were nothing short of GREAT to me. My experience in purchasing a new car was leaps and bounds better than my last experience with another Mitsubishi Dealership that I won't waste time mentioning. These guys went out of their way to make my deal happen. They were patient, friendly, respectable and this is the first time I really felt that a dealership was trying to work with me to make sure that I got into a great situation. Taking me from a bad lease to a great buy wasn't easy and I'm truly fortunate that I ended up dealing with these three gentlemen. Thank You!

Great to work with!

Set out to buy a used car. Ended up buying a new one. Got a great offer on my trade. I would definitely recommend working with this dealer.

new car

Andrew hart was very helpful. I think I got what I needed. And ray skillman got what thay needed. .

Very good experience!

Salesman Austin Burns, Sales Manager Lorne Hayde and Financial Manager Terry Hannel were all excellent. I took 3 days to eventually purchase a used van. All 3 were very good at meeting my needs. I was treated fairly and professionally. I would go back and would recommend.

Great dealer

I didn't buy a car I was looking sales guy was very helpful not pushy great dealership

Don't go for warrentary work

First let's start with they lost my paper when I was buying my car (yes paper that have social security number on them) .. Then they had no clue I was coming when I was to pick up my car.. I have admit the sales guys was pretty nice but seriously.. First oil change goes ok besides the fact don't ever get there hand car wash it more like they spray water on ur car and wipe it down hint there is mikes car wash around the corner. This time my fog light hash become disconnected and they r trying to say oh someone kicked it in or u hit something. Let's point the fog light is fully intact lens don't and scratches I think in either case there would scratches on lens.. Never to return to this company as whole again

New Car

I recent bought a car from Ray Skillman. The customer service was outstanding and they were so easy to work with! Zack Ashby was especially easy to work with.

Loved it!

I live on the south side of Indy. I visited Ray Skillman Westside Auto Mall after doing a weeks worth of research. They had a vehicle I wanted to look at. I was greeted by George, who treated me like a customer and not a sale. He made sure he addressed me by name and even included my mother in the conversation. Unfortunately, the vehicle I wanted was not available but George pointed me in the direction of the same make and model, a year older than what I wanted but with less mileage than my original "want". He pointed out all the benefits of this vehicle. Between George and Jake, I was able to drive off the lot with a vehicle that in two days, I am TOTALLY in love with because it drives wonderfully and I can cart my family around. While we waited, George let us sit in a reception area instead of at his desk. I observed other employees walking through the building and if they saw me looking at them, they acknowledged me. Most places see that you have been taken care of already and treat you as part of the furniture. Everyone at least grinned and seemed to like their job. George (and Jake) will never know how happy they made me, but I will and have definitely let my friends and family know that they definitely need to go to RSWAM if they are in need of a vehicle. RSWAM has a repeat customer in me! PS The snickerdoodles were great too!

Bought two new cars there - beware

We've bought two cars at Ray Skillman Mazda West. Each time when we got to the finance office the price abruptly changed. Not for the better. Suddenly there were dealer installed options that we had not asked for or talked about and the price was a $1,000 higher. Suddenly we needed to get an extended warranty because there were problems with Mazda engines that happened right after the warranty ran out. Etc. The sales guys seem nice and they know their product. If you are going to buy there, however, make sure you look twice at the price before you sign anything. If it's different, demand that it be changed. Evidently some people don't want to make a fuss and will let them get away with this. Don't be a sucker. Demand the price they agreed to. It does make you wonder about their service.

Highly Recommend

I am fairly new to the car buying process however the team at Ray Skillman made it easy. Barry Morris was the salesman helping with my purchase. I would highly recommend when needing a vehicle upgrade, you go find Barry at Ray Skillman Westside Auto Mall.

Great Service!!!

When on the phone with them I felt confident that they would make me happy and get me the car I wanted. Upon arrival we were takin care. They made the process quick yet enjoyable and went above and beyond to see o was satisfied! Which I hadn't received anywhere else. Ray skillman Mitsubishi was able to put me in a car I truly wanted without any waiting or stress. If your interested in buying a car I suggest you go to Ray Skillman first. And if your interested in a Mitsubishi the place to go is Ray Skillman Mitsubishi at Westside automall!

A#1 Customer Service!!

I met Andrew at the dealership last evening & am looking forward to working with him in buying my next car. A friend had referred me to the Ray Skillman Kia (West) to meet with Dave Pittman, Sales Manager. I felt both gentlemen would do their utmost best to find me the car I would be thrilled with... while taking a personal interest (really listening!) to my own preferences and my budget!

Ray Skillman Mazda

This buying process was one of the best that I have ever had. Our saleman (Barry Morris) was very pleasant and wasn't pushy. Just a great experience. Larry M

Horrible waste of time

My wife and I went to the west side to consider buying a new vehicle from Ray Skillman. We started at the Mazda dealer and began to work with salesperson Drew Farrand. We then went across the street with the same sales person, to the Kia dealer. After some deliberation, and light pressure from the sales manager, we decided to take a Kia Sorrento home to test drive for a couple of days. We really liked the comfort and style and the rebates offered, so we decided to see about buying the vehicle. We spoke again with the salesman and made it perfectly clear that we were not going to finance more than a certain amount and told him where our payments needed to be. They had already evaluated our trade-in so he took all of this information to the sales manager, Chad Anderson. They came back with a document that showed a price that was below the amount we were talking about before taxes were figured in. I thought something was a little too good to be true because it really seemed like they overvalued our trade-in, but we figured that it was the end of the month, they wanted to move the 2013 inventory and every dealer is talking about how they cant find good used cars. We decided to proceed, we already had outside financing approved, however we wanted to see if they could get us a better rate/terms, so he took it to the information to the finance manager Cory Reber. By this time we had already been at the dealership for almost 2 hours. Also keep in mind that we requested to sit directly with the finance manager several times as we waited for another hour and a half while he tried to get better financing. Finally we are in his office finalizing the paperwork and while going over the extended warranty details we happen to notice some numbers at the top that did not jive with what we had agreed upon in the showroom, and if we didnt pay attention they would have had us financing $11,000 more than what we agreed upon. When we told Cory of our previous statements to the salesman (Drew) of the amount we would finance and where our payments should be his response was it was the first I have heard of it. As it turns out the price we agreed upon in the showroom didnt include the payoff of our other loan and in turn they had UNDERVALUED our trade in. We mentioned that this insanity would have never occurred if they had gone over the details with us first and allowed us to speak with the finance manager (Cory) when we asked the first time! His answer of course was thats not their procedure. In essence, even after the rebates Kia was offering we would have been paying MORE than the sticker price for this vehicle. Not only did they waste our day they also put heavy inquirys on our credit that could have an effect in the future. Thanks a lot guys real classy of you! The sad part is that if the sales people would have been up front with us we would have returned to the Mazda dealership to consider the Cx5 we originally considered. While I would agree that we should have caught this trick earlier, the fact that they even attempted to pull one over on us was enough to make sure I will never return to any Ray Skillman West dealership.

Good if you know what to ask for

My entire buying process took a couple of weeks. I went in and test drove some vehicles. The sales person was excellent and definitely not pushy (Barry Morris). A couple of weeks later, I ended up finding a good deal online and called Ray Skillman to see what they could do about it. I talked to the sales manager and he quoted me a better price than what was advertised on Ray Skillman's website. During my few conversations with him, I asked multiple times about extra fees, which he described to me. He was easy to work with, and I really didn't feel much pressure. After some negotiation, I decided to buy the vehicle. When that time came, there were other fees on there that had not been described to me before (VIN etching, Ziebart protection). It was easy enough to get them removed (just ask!), but I was a little disappointed they were on there in the first place. Just make sure to ask the right questions and you should be good to go. Overall, I'm happy with the overall experience. I'd definitely recommend Barry Morris as a sales person to anyone.

NISSAN PATHFINDER PURCHASE

Pleased beyond my expectation is how I would best describe my recent trade-in and purchase from Ray Skillman Mitsubishi-Sukuki on the west-side of Indianapolis! Nate Dobbs was an exceptional sales associate and the expertise of Terry, Lorne, and the sales manager (name escapes me at the moment) were outstanding! I will strongly recommend this dealership to my colleagues, friends, family and associates! Thank you to this fine group of individuals!

Very friendly and accommodating service

I called to inquire about a Volvo C30 that was listed online. Since I live in Ohio, I wasn't able to visit the facilities or see the car in person. However, I worked with Eric Alcorn and he was very helpful in answering all my questions and getting back with me quickly. He sent me pictures of the car via text and was willing to meet me halfway so that I could look at the vehicle! I decided not to purchase the car (it wasn't the color I wanted), however, I appreciate him taking the time to work with me, answer all my question. Thnks Eric! Jess White, Dayton/Athens, Ohio

Ray Skillman... not for me...

Definitely do not recommend Mazda West. Thought we were close to the monthly payment we wanted until we got to the finance office. We thought we were going to compromise a little and hope that their "Black Friday" deals were going to get us to the payments we were wanting. Needless to say when the numbers were put together we were no where close to what we thought we were going to be. This was disappointing as my family has done a lot of business with Ray Skillman at other locations. This was the last time we stop in at a Skillman dealership and will not refer them to my family, friends, or acquaintances. Very disappointed that we wasted so much time with this place...

my dealer Nick Bradshaw

I had never had the opportunity to by a new car so the whole experience was new to me. Nick Bradshaw was totally awesome! He had vast knowledge of the different models of Soul available, the little differences and he was so understanding. I was really worried about finance but he and Jared never let me get down - even sharing personal experiences. After the loan was approved and all the papaers signed the dealership was closed. Rather then push us out (after all the papers were signed) he stayed and showed me how to use the many options and made sure they worked! I would recommend Nick to ANYONE who is interested in buying a Kia. I am a confirmed for life customer.

Got the car!

Great customer service, friendly staff, got my car and enjoying it.

duped

while one understands that buying a used vehicle is somewhat of a 50/50 crapshoot, one sort of thinks that buying one from a reputable car dealer would take some guessing out of the game. I have now spent over$1000 in repairs since buying my vehicle in July and have put only around 2000 miles on it cause it's been in the shop more then driving it. at least they knew to have me buy a used car warrenty that has covered some of the costs.

horrible!!

We went and bought a used ford escape. Then we went later to a new place to get another car. So we called and they are not giving her any credit. When we bought the car they said they would build their credit up. We will never go their again, and neither will our friends or family!

Experience!

Greetings! I never thought that purchasing a car could be so exciting. I was not taken on a roller-coaster ride with ups and let-downs. My experience was positive, educational and now is my testimonial. Great customer service creates great experiences that last a life-time. I have been stopped by so many people inquiring about my new Kia Soul. My daughter and I pass out the Ray Skillman cards after we brag about it first of course. I regret not writing my name on the first few (laughing). Thank you If you ever need a customer to do an infomercial, I am that customer.

Awesome

Dealership personnel are friendly, caring and easy to deal with. They will do anything to make sure their customers are happy and will return for next vehicle purchase.

New Veloster

I wanted to write sooner, but I'm glad to finally make the time to comment on the professionalism and courtesy I encountered at the Ray Skillman Auto Mall in February of this year. I had a nearly decade old Saturn that was finally breaking down, and after looking at several vehicles, I elected the brand new Hyundai Veloster. Austin Burns and the team at Hyundai made the buying process ridiculously easy, even letting me take the car home for three days while the trade-in on my Saturn was being finalized. The buying experience was smooth, efficient, and by far the easiest car purchase I've ever made. I couldn't imagine buying a car anywhere else from now on. Highly recommended. (Also, The Veloster is a great car.)

best dealer in INDY

the seller was very kind and knew lots of knowledge about the car and can give me the advice about how to choice it. And when i finish to buy it, the dealer can send this car to my house, very nice dealer.

overwhelmed

i worked with a Chris Fischer from the southside store (which is not a Hyundai store) and we took test drives and then when i decided what color/model i wanted he worked with the sales managers at 2 Indy locations to find me the car and had it brought in from IL... the west side store in Indy worked their tail off toget all my stuff completed in one evening and chris was there until i left the lot with my new car.

Elantra Limited

My first contact with this dealership was very positive. Our sales person was super friendly and seemed to know everything about the vehicles I was interested in.

Ask for Anthony

After months of reviewing cars online, I decided to visit Ray Skillman Kia Westside AutoMall. I met Anthony, who was very helpful and let the cars sell themselves. He told me, "I work for you!" And he did! He made the long auto buying process go by quickly with jokes and stories, as well as answering any questions about my Kia I had. I also worked with Casey and Dave in the actually purchasing/financing of the car and both were informative and helpful!

First Class All The Way

I'm not the type to write reviews but I have to share my experience with others who have dealt with the nightmares of car shopping. I was greeted by the gentleman who ended up selling me my Hyundai Sonata, Nate Olson. He was extremely polite, very knowledgeable about all the different brands they offered. I let him know I needed to lower my payment but I still wanted a nice vehicle. He let me know that he would work his hardest to help me out and actually did. Because there were a lot of options, it took a while, but he took the time to show and explain everything to me. The management staff were great too, offering me drinks and cookies...Jim, Jeff and Troy( I believe was everyones name) made me really feel like they were happy to have me there. Cory, the guy who did my contract had the same attitude and took the time to explain all the options to me. I couldn't take the car home right then so they actually delivered it to me at my house that night! A big thank you to everyone I dealt with! Will definitely shop here again

Extremely happy customer!

I couldn't be happier with my experience with Ray Skillman Westside Auto Mall! I just bought a '13 Hyundai Veloster - the buying process couldn't have been smoother. Everyone was wonderful - especially Vicki Robertson and Audra Erickson.

New Kia Optima Hybrid

Jennifer was very helpful and did everything in her power to get the specie car I wanted. Great expirence!

Best Customer Service I have had in a LONG time!

I was reffered to Ray Skillman Kia from a friend. We had the best experiance! We have two youch children that were with us and we were worried it would be a nightmare... IT WASN'T! That was the fastest "buying a car" experiance we have ever had! Huge thanks to everyone there that helped us! Expecially Anthony Bell our Salesman :)

Good Experience!

When I went to look for a used car, the sales associate was very helpful. They will help you try and find the best deal for you. I would recommend going to this dealership to find a new or used car.

what a deal

hats off to Andrew Gregoire and John Phillips. While originally looking for an older jeep and thinking I had found one at Skillman Kia, my hopes were dashed but also pleased that the vehicle I wanted was not safe to drive. the first day there they also pointed out a jeep liberty that was really out of my price range. On my 2 nd trip to Indianapolis to vehicle hunt again, I had to stop back at Ray's to pick the vehicle titles I had left for down payment on the cherokee. Andy insisted I do a test drive on the liberty that was still there. I knew I would like it, We had leased one for 2 years awhile back. Well those gentlemen worked it out for me to drive away in that liberty. I was "wow" like every 10 minutes on our hour plus drive home. Andy and John said they would get me into something I could afford and they delivered. And Jared in Finance did a great job of explaning everythingTHanks again guys.

Great Experience!

I knew what I wanted when I went to KIA. The SOUL, I had test driven one when they first came out, loved it! Fun to drive good on gas. It really is much larger on the inside than it appears. My husband test drove a SORENTO, and ended up purchasing it that same day also. So we drove away with not one but TWO new vehicles. Thanks to Anthony, sales and Dave in finance!!!!!

Ray Skillman Hyundai

I recently purchased a 2013 Hyundai Sonata. I was very impressed with the overall service but in particular the genuine care and service received from my salesperson Josh Guzman. I had not purchased a car in over a decade and was hesitant about the process, until I met Josh. He was very welcoming. He listened to my concerns and he was very knowledgeable and worked with me to choose a car that met my needs. What I liked most was that he wasn't pushy and overbearing about getting a sale, as most car salesmen I have experienced. I would definitely refer all of my family and friends to Josh Guzman and Ray Skillman's Auto Mall!

The Extra Mile

I briefly stopped by this dealership while I was in town looking at houses and met with Andy Gregorie. I told him what car I wanted (after he went through all the options in detail) and hat I wanted it ready for me when I moved to town a month later. With only a $500 deposit he scoured and found me a car that met my specifications. It wouldn't be in until a few days after I got to town so he set me up with a loaner car until it came in and even gave me a full tank of gas and told me not to refill it. There were not unreasonable "hidden fees" and he stuck with the price we negotiated via e-mail. While I was waiting on financing and forms to be completed he let me play with the new car. He even took the time to show me various cool features and set up my phone's bluetooth. The guy who handled financing (Jared) was also friendly and helpful. He took the time to explain all of the options in detail and answer all of my questions. He even let me call in some info later that I didn't have on me. In addition to just being an overall good car buying experience Andy really went the extra mile a couple times. He helped me print and fax some real estate forms while I was in his office, and he called a local restaurant several times trying to find a cell phone we had lost. His service and friendly attitude went a long way!

Review

Great place to buy a car! Friendly, helpful staff. The staff never pressured me in to a car I did not like. Enjoyed the experience would recommond them and use again in future.

Good Experience

Salesperson Anthony Bell was extremely friendly, informative and helpful. There was no"pushy, hard sell" which was a very unusual pleasant experience.

Wonderful Experience

The next time I am ready to buy a new car, the first place that I will go is Ray Skillman. My wife and I were treated with utmost respect and made to feel that we were doing the dealership a favor and not the other way around. Each and everyone at the dealership was very pleasant and very helpful. If you don't at least go talk to them, you will miss a great experience.

The best car buying experience I have ever had!

The salesman and sales manager actually listened to what I wanted rather than trying to sell me something I didn't want. First time that has ever happened to me. They were both gentlemen during the process.

Car Dealers in Indianapolis | Westside Auto Mall

100% world class experience in buying a new car. These guys took care of everything, including my kids! I know this is the place to go in Indianapolis when looking for new or used car. We made the trip from Franklin, IN and let me just say the trip was worth it. They had stock (selection), price and service. All of these things made this an enjoyable experience. I would recommend the Ray Skillman Westside Auto Mall to anyone in the market for a car. Find Anthony (our sales person) and tell him this review sent ya!

Awesome

Great service and professional salesman. Love the car

Mazda CX-5 2013

First impression lasted - Low pressure sales process. All staff very relaxed. Of course they want to sell but that did not affect the process. My purchase process with this dealership even beat my experience from the local Lexus dealer that I did not think could be beaten. A nice feature with the dealership was that the lot was filled with several CX-5 - all cars were unlocked. It was thus easy to open each one of them and get a feel for material, colors and outline of controls. (I hate when the sales person must run back and forth and try to find the key to each car you want to look inside.) Sales person knowledgable on the car. After a short test drive came back a second day and was allowed to borrow care overnight. I gave an offer for the CX-5 that was accepted. As trade-ins I had 2 cars. One price I accepted directly. The other car got its value increased by $1,500 which I then accepted. I walked away as a happy customer. The extra good news - the CX-5 Grand Touring with Technology package is an unbelievable good value. I do not think there is any car on the market, all categories, providing so much value for the money. The only challenge for "men drivers" with this car is - can you accept just having 155 hp under the hood? It actually works fine! This crossover drives like a sport sedan and is great when cornering. Great seats. All tech that you get on a $50K car with the only exception being cooled seats. The car has beautiful design - but that is a person call. Bottom line: Probably a better buy than CRV, Forester or Rav4 as long as you are OK with a few less ponies (= better fuel economy).

Anthony was very helpful and nice!

Anthony and Dan were super nice and helpful. I bought my first car and got a great rate. Very happy at Ray Skillman!

new car buy

the way i like to buy a car. rather than sell me an automobile they assisted me in the purchase of a new car great experience

excellent experience

I had an awesome experience at Ray Skillman. Colt when to the ends of the earth to get me into a car that fit my family and my budget. I was impressed by the car selection as well as the helpful and knowledgable staff. I will definetely returning to RaySkillman for all my future auto purchases and recommend them to friends anf family.

Anthony Bell

I was very pleased with the salesman and his kind demeanor. He wasnt pushy or upset when we test drove several cars. I would go back to Ray Skillman again!

satisfied

I enjoyed the experience. In fact I bought two cars in two days

Great experience!

Thank you to Ray Skillman Mazda and its employees for helping me pick out my new car. Drew, Terry, and many others were very personable and helpful to me. Overall it was a great experience and I will come back!! Thanks guys! Rachael

Exemplary service From Ray Skillman

Because I have been a loyal Mitsubishi customer since 1987 I can honestly say that my experience here at Ray Skillman was pleasant, extremely helpful and a pleasure working with the staff at Ray Skillman. Starting with the salesman, Steve Tomassini,extremely helpful with knowledge and ability to answer all my questions about the product. Steve even assisted me with the blue tooth setup in the vehicle for mine and my wife's cellphone. The business manager Eric Murphy who had to jump through a few hoops to help me , and the service manager Robin Jeffries. Robin has taken care of mine and my wife's vehicles for a few years now. Every time my vehicle or my wife's vehicle needs service, Robin always goes out of her way to help us rapidly and efficiently. I have enjoyed all of my Mitsubishi vehicles and plan to for the next several years from Ray Skillman. With all of the consumer reports I have read, I am very satisfied being a Mitsubishi customer. )

My Experience at the Westside Ray Skillman Hyundai

After using my computer to research buy vs leasing a car as well as kinds of cars rated highly by dealers and consumers, I was contacted by Ashly who invited me to come in and test drive the Hyuandai Sonata. The day I went was Ashly's day off so upon learning I was interested in driving the car and talking about a lease, Vickie turned me over to Ken Maple who was as friendly and helpful as both Ashley and Vickie had been. There was no sales push. I was allowed to ask questions and make up my own mind as to what I wanted to do. Finalizing the transaction was again curteous, friendly and helpful.

Oil Change

I purchased my 2012 Kia Optima from the dealership and went today for an oil change. The service department is great and Jim thoroughly explained everything as well as answered all of my questions. Their customer lounge is clean and comfortable, definitely the best I've ever seen!

reat Dealer!

Ken and Troy were EXCELLENT! I would strongly recommend this dealer !! Fred Bonfils

A Dealership of Character

I researched the vehicle I wanted months before making a purchase. I found the exact car I was looking for at Ray Skillman Westside Automall. I reached out through the internet to connect with a salesman and was put in touch with Austin Burns. The deal was negotiated at a distance, as I live an hour and a half away from the dealership. Austin was very responsive to my requests and provided the utmost professionalism throughout my buying experience. The entire team treated me with respect and courteousness, something that is very hard to come by in sales these days. I was even contacted after the sale to ask how I was enjoying the vehicle and when I expressed some dissatisfaction, the sales manager respectfully offered to compensate me for after market work I needed to have done. A true testimony to excellent customer service!

Ernie Reno

We were looking for a nice used car for my daughter. Ernie Reno is a long time friend, we visited the dealership on March 31st, we met with Ernie for a little while and talked about what we were looking for. My daughter test drove a couple cars, and we were going to come back on Monday with the trade in. Over the weekend Ernie found 3 or 4 cars that he thought she'd like. The 2nd car we looked at was "The one". Ernie was very professional, and more than helpful! It was a great experience and we are so happy with the car Ernie found for my daughter! I will be in soon for a new car for me!! Thank you! Lynn Livingston

Hyundai Dealership

I have purchased several new cars in my driving career. One of the best purchasing experiences I had had was with my salesman, Ken Maple, and his sales manager, Troy Owen. They were both professional and personal which lead me to buy from them. I am not one to buy on my first visit to any dealership. In fact, I believe I visited five times before I made my purchase. Had Ken or Troy tried hi-pressure tactics on me, I would have not returned. They were very respectful of my considerations, which is unusual in the auto industry. If you are looking for a dealership that will treat you as an individual and not as this week's sales number, I would suggest you shop at this dealership.

CX9 purchase

Very good experience. Staff was not pushy, but still persistent and was nice to work with. The process was quick too, which was appreciated.

Love my new car!

I started out to buy my car with a dealership in mind but when I went there they were really difficult to work with and not above board. So off I went to Ray Skillman where everyone was incredibly nice, easy to work with and they made sure everything was out in the open throughout the whole process. Anthony Bell was great to work with and has even called after the sale to make sure I am happy and see if I have any questions. Casey Wildey in finance explained all financing terms and made sure I left fully understanding everything. They were very nice to my children, showed them the hamster, had a lounge for them to watch tv while I did paperwork. Very happy with the entire experience at Ray Skillman. Thanks to all, Beth Winkelmann

new car

Josh Guzman and Casey Wiley were just wonderful people to work with..... Our time with them was very nice. They both treated us with respect and we have already told people to go see them about their car needs. Thank you for caring about people and not just the sale. Thank you Lisa Mills

Highly Recommended for ANYBODY!

I bought my first car from here. I was still in high school and had no credit. So they worked with me and put me on a program to help build my credit. Before I knew it, I had graduated and was ready for a new car. I came back to see Colt Key, my original salesman. I came in with a few cars in mind. While test driving those vehicles, Colt was able to get me approved for a brand new car because the program helped build my credit. I arrived with an '03 Saturn and left with a brand new Mitsubishi, something I didn't think would be possible. But Mr. Key made it possible for me. He even saved me some money. I would highly recommend Ray Skillman Westside Auto Mall as the place to go if you're thinking about getting a vehicle. Colt Key is the man to see!

Trade In

Everyone is always so friendly and helpful. I never feel pressured or uncomfortable. I will definitely recommend them to anyone.

Changed my mind about Ray Skillman

In the past I have not had good experiences with Ray Skillman West Side Auto Mall. Over the past few days my wife and I were looking for a newer car and we met Avery Lyons and John Phillips. Between the two of these gentlemen they made out buying experience great. John the sales manager really went out of his way to help us get what we wanted for the price we wanted. I know it wasnt easy for them as we were very picky but they stuck with us and worked everything out and got us exactly what we wanted. Thanks The Byrds

Great Experience

All the people at Ray Skillman, Ernie, John, and Chris made the experience pleasant. It is really great to be back into a car that has "head turning" styling. So much better than all the generic blah currently out on the roads.

Great Sales Experience

After dealing with multiple dealerships looking for the car of my dreams, I'm happy to say that thanks to Josh Guzman at Ray Skillman West Side Auto Mall, I am now riding in it. Josh was very patient with me during the process and for a salesman I felt he was very upfront and honest with me about everything. Josh made my car buying experience a breeze and I will definitely be spreading the word.

Great experience

I was treated with such respect and kindness by the salesperson , Ernie Reno and the business manager Casey Wildey that I will recommend this dealership to anyone I know buying a new or used car. They made this such an easy, seamless process and stress free. Thank you to both of you. Heather Medalle

Big surprise

I had two experiences with Ray Skillman West Side. The first time,last fall, I was not impressed. I was told the model I wanted would be gone really quick and that I needed to buy NOW. I felt a little rushed and cut them from my list of dealerships. At least that was my interpretation. The salesperson makes a difference. A month ago, I bought my little white Kia Soul, I had two excellent salespeople at two different locations, both of which I would have bought from. Anthony Bell was fantastic. He was patient, kind, and made the deal happen, so I would not have to travel across town. If it wasn't for his demeanor and helpfulness, I would have gone back to the competitor, but it worked out. The financing process was a snap and I drove my car back home all within the space of 2.5 hours. I am very happy with my purchase, and the painLESS buying experience at Skillman's.

awesome

This is my second vehicle from this lot..colt key it's the best asking with Leah..

Expect the best....

I've never been a fan of "Big car stores", but this experience helped change that. I'm an ex-car salesperson and thoroughly enjoyed being on the other side of the desk this time. Nate Edwards, or "tall Nate" as they call him showed a great deal of patience while I worked thru what turned out to be a great deal for us. His care and concern for us in showing us the car, the test drive, thru to the close was both professional, and gave us a comfortable feeling choosing Ray Skillman's. While looking in Indy for this rare vehicle, we went thru the gambit of being pounced on the second we hit the lot,to watching salespeople more interested in smoking and shooting the bull. Not so at Ray Skillman. We were greeted properly, without immediate pressure.....again we felt comfortable here. The F&I guy (sorry can't remember his name) was friendly, offering extras but not pushy, when I declined. Ray, you got a good staff here! Buy their lunch!

Best Service & Staff Around

Ready to make a deal, I contacted and met with a sales staff that wanted to help me get out of my upside, previous car-situation, and in the vehicle and short timeframe that I needed. Ken, Troy and David made the entire experience seamless, enjoyable and best of all, quick. I WILL be back and will share my experience with anyone looking for a new vehicle. Thank you!

Great service

My wife and I recently bought a new car from Ray Skillman automall; this was one of best customer service experiences that i have every had. I want to thank Colt, Troy and Chad for all of their help; the customer service level at Ray Skillman is the best that I have every experienced while buying a car.

Tony Ortman is a Great Salesman

I have purchased 7 cars in my lifetime. Our experience at Ray Skillman was easily one of the best. Tony Ortman was an amazing sales person. He was helpful, patient, friendly, informative, and very professional. He went out of his way to address every issue and make sure the vehicle we purchased was in tip top shape. We will return to Ray Skillman simply because of Tony's coustomer service.

Bought my 2008 BMW 528 - EXCELLENT SERVICE!

I worked with a sales guy name Josh Lawrence, and from start to finish he was great at answering my questions and helping me in the process of purchasing this vehicle. The type of customer service i expected what i am making a huge car purchase and commitment. GREAT WORK Josh, thanks for making it a easy process!!!

used car buying doesn't have to be painful!

ask for Eric as he is very polite, knowledgable and responsive to customer. When picked up car, process was easy, fast and car looked great. You can't go wrong with Ray Skillman!

Excellent Automobile, Great Service, Wonderful Exp

Avery is a very nice person and did a fantastic job helping me find another Kia, the car in my dreams, too. Avery extended himself, was thoughtful, caring and professional. He continues to keep in touch even after the purchase, which points out his professional attitude, as well as courteous work ethic. Not only will I recommend the Kia to my friends and family, but will also refer to Avery.

Purchase of a 2012 Hyundai Tucson

This is the second car that I have purchased at Ray Skillman Westside, and it won't be my last. The buying experience is very smooth, and you don't experience any of the negotiating games that other dealers play. They provide a very fair value and ensure that everything is ok before you leave.

Excellent customer service

Was looking to trade my truck for a mid size SUV. Located this dealer on the internet and researched their inventory online prior to making the trip to Indy. Spoke with their financing department verifying all the information PRIOR to going and once we were there was treated with the upmost respect. Our salesman Barry and Vince were wonderful, patient, and knowledable of the cars and the warranty that went along with it. None of the guys were pushy or tired of us wanting to test drive multiple vehicles. We went in on a Saturday late in the day and picked out what we wanted and started the process of making the buy. Due to our situation being a little tricky with financing it was late in the day on Tuesday before we were in contact with them again to be presented with the best options, which we took the time to discuss back and forth between us and the dealership before finally making the drive back up on Friday to make the purchase. When we arrived the Salesman was there to greet us and introduced us to the finance manager that was there for the weekend who would be finalizing our loan. Terry and Chris(both in the finance department) went over and beyond to get the best deal, pay off our loan on the current truck, and put us into a brand new SUV that we were both happy with. They were very professional and VERY organized. I would HIGHLY recommend this dealership. Tell them WHAT you can and CANNOT do...they will try and make it happen for you. This was well worth my time and drive to Indy to make this purchase. It was a great experience. Thanks Ray Skillman WestSide AutoMall for a wonderful shopping Experience.

Optima

Salesman Ernie created the best new car purchase experience we have ever had!

Fusion hybrid

Eric Alcorn was great, young guy, good to deal with.

Purchased a 2012 Kia Optima

My husband and I were looking not only for a dealership to purchase a car from, but also where we could feel comfortable in returning to for service. Bryan and Austin were wonderful and made the purchase a pleasant experience! The dealership has a large selection of vehicles and their waiting area is clean with Wi-Fi. Bryan introduced us to the service staff whereas Austin and Avery explained the details of the car (navigation, radio, etc.). What I was most pleased with is someone (I'm sorry, I forgot the person's name) called our home a couple of days later thanking us for our purchase and Austin followed up with us about a week later to make sure everything was going o.k and to see if we had any questions. The customer service we received was fantastic and I would highly recommend this dealership.

Skillman Westside Kia Rocks!!!

I had such a great experience with Ray Skillman Westside Kia. I was able to find the 2012 Kia Optima that I wanted and everyone there was great! My salesperson Avery was very professional and Corey (business manager) was great as well! I would highly recomend Ray Skillman Westside Kia to all of my friends! Thank you Ray Skillman for getting me in my dream car!!!!!!

Awesome sales, credit and manager departments

Went down to buy a kia sportage and drove one home. Love the car. Bought a mitshubishi spyder 4 years ago also at Ray Skillman. Will always check there first for any vehicle purchases.

My experience

Avery, my salesman, followed up two days later and was very poractive in finding me the care I wanted. This was after another Dealership, that I put a deposit on a vehical, couldn't find me a car with few than 250 miles. As well, Avery was able to get me more for my trade-in then the other dealership. As a result to his good follow up and agressive pricing he earned my business.

Kia Soul experience

I had the best experience I have ever had purchasing a car. Everyone at the dealership from Ian Leach to John to Casey to Anthony...they all demonstrated A+ customer service- something there is a huge shortage of today. I am so pleased that I am recommending Skillman to all of my friends - and so is my husband. I can't thank these gentlemen enough for my experience. Your system is down to a science and your staff are golden!!

Non-Pushy Car Buying Experience

First of all, I'm a single mother of a soon to be eight year old son. A good friend of mine and my son headed in to Ray Skillman Hyundai on a Saturday afternoon. After being disappointed by a local competitor, I had my game face on. I was not going to be pushed around by any car salesman that day. I was on a mission to get the car I wanted at a price I could afford. And that's exactly what I told Josh Guzeman, the salesman who greeted me at the door. Josh was friendly and attentive to my needs. He took the time to listen and had answers to all my questions. I felt very welcome in the clean showroom that had plenty of seating, drinks and cookies and most importantly a tv for my son. I checked on my son often, and not once did Josh seem at all inconvenienced. I really took notice to that. We went for a test drive in the new 2012 Hyundai Elantra and surprisingly Josh drove it first. I'm glad he did though so I could see how comfortable the passenger seat was! He explained all the controls and features to the car and then we traded places and I took the wheel. He directed me to the interstate which I was very surprised as other salesman in the past have kept me on a path of just a mile or so. I really got to see what this car could do! We got back and started filling out paperwork for the car I intended to buy. Everything was thoroughly explained. I even left documents needed at home and was able to use his computer to print them out. After I submitted the paperwork, then it was up to the bank to decide. It was a little bit of a waiting game, but as I said I felt comfortable in the lounge area and I was greeted by many people working in the showroom and always asked if I was taken care of. Josh checked on us as well and updated me in the process. Everyone was so friendly. Finally, the wait was over so I thought. The numbers didn't turn out the way I thought they would. Not having record of a car loan on file made it difficult in approving me, but eventually we settled on something I could afford and it was the best decision I ever made. I am now a proud owner of the new Hyundai Elantra. What a great car! I am so happy I came to Ray Skillman Westside Automall, the Hyundai dealer in particular. I'm just so pleased with the experience, I can't stop telling people about it. In the future, I plan to do more business with Josh and I'm referring all my friends who plan on buying a car, new or used, to Josh Guzeman, the most down-to-earth car salesman who was completely professional and NEVER pushy. Thanks Josh :)

Ray Skillman is excellent

Great staff, great product; very satisfied experience.

Avery Lyons

I couldn't have asked for a better experience from a salesperson. Avery drove a Kia Optima from Indianapolis to Brazil, IN--easily 80 miles on a day where we had experienced a good 2" of snow to allow me to test drive the vehicle. I was ready to buy a Chevy Cruze that weekend, but 30 minutes with Avery had me convinced the Optima was the car for me and I couldn't be happier with me choice. The Optima is a wonderful car--fun to drive, solid, great gas mileage, and a great looking vehicle. Thank you Avery. Greg Steward.

Nothing like a great salesman!

I had been shopping for a car for awhile. I decided to try west side auto mall even though I hated car dealerships. Upon pulling into the lot, I was approached by Brandon Guise. He didn't pressure me, he gave me his card and said if I had any questions to just simply ask. I was shocked. Normally, salesman just pounce on you! After looking around and having some options in mind, I went in to see Brandon. He dropped everything and attended to my questions. He got me financed and he delivered! He was very professional. He explained everything in great detail and left no question unanswered....Great job.

Extremely knowledgeable staff

Ther staff is great. I came in looking for used and Jared was able to sell me a NEW car in my price range. I didn't think I could afford a new car but Jared found one for me! Great experience.

Branda

This was my fist car buying experience, and I could not have asked for a better one. I dealt with Jared Stevenson and he was wonderful. He was willing to work with me and showed me many options that fit what I was looking for. He was never pushy and allowed me to decide which car I wanted, unlike other experiences I had where dealers seemed to push their opinions on you. The buying process went very smoothly and was stress free. Jared was very patient and answered any questions I had. I would definitely recommend this dealership. and Jared, to anyone looking to buy a car in their future! Also wanted to give a shout out to Terry, thanks so much for everything you did! Both you and Jared made this happen!

Purchase of my 2012 Hyundai Sonata

I came into the dealership after I had done quite a bit of research and negotiation from other dealers in the Indiana, Illinois and Kentucky area. The Ray Skillman dealership was able to beat the lowest offer that I had brought in and Audra was my salesperson. She did a great job and I was very happy with my experience. Noreen Kelly

Great Customer Service

I shopped around a lot before I got to Ray Skillman and unlike most places, everyone I talked to was incredibly friendly and fair. They were all very knowledgeable and I felt comfortable talking to each one; it was actually kind of fun being there. Steve T. and Andrew Hart were very professional but easy going and were both helpful in pointing me in the right direction. I never felt rushed or constrained...even though it was late and I was the last person there. I leased a KIA Soul and so far am very happy with the decision. They worked with me to get to the price range I had in mind when I walked in and made sure to talk me through all of my options in detail. They even walked me through the facility before I left to make sure I knew where to come back for my first check up/oil change. Thanks guys!

My new Mazda

I think the guys (Brandon Guise and Chris Muhney to be exact) at Ray Skillman did a fabulous job of making my car buying experience the SMOOTHEST process ever ... they did all of the work while I sat back and smiled sweetly. The energy, the enthusiasm, and the educated answers provided to me were second to none. I appreciate their efforts and I truly felt that they were working for me to get the best buy possible. Thanks guys! You give car salesmen a GOOD name!

Awesome

The gentlemen at Kia were awesome! We spent a lot of time together ensuring that I received the best car for me! I truly felt like they were in my corner cheering me on and supporting me in my new purchase. When the deal was sealed we all were so excited. I had a train of hugs waiting for me! Best place ever! I will be back when the time comes to purchase a new car!

Going in for service coming out with a new vehicle

I took my 2007 Kia Sedona in to get the door and a few other things fixed. While I was in the show room enjoying some fresh coffee I started looking at the vehicles, I had no intention of buying something new, besides they didn't have the color I liked anyway. I started talking with Anthony B. and realize that this was the perfect time to buy if all my terms were met. I actually got better tems than I had with the old van. We are extremely happly with our purchase. Thank you The Dennemanns

Josh Guzman Great Salesman

Josh Guzman was an exceptional salesman to work with. The entire process of buying a car was fast, easy, and painless. I truly appreciated his professionalism and enjoyed his charismatic personality. I would definitely recommend Ray Skillman West Side Automall for those searching for a new/used car.

when I bought my new Hyundai Accent...

I was pleased to work with Audra as she was friendly and helpful. I would recommend her to my famly and friends. She spent all the time I needed to make a decision. Thanks Audra! got to get back to work now so i can make my payments! hahahaha Barb.

Ray Skillman Westside experience

Jared Stevenson was my sales person and he took all the time necessary to make sure I felt comfortable and was making the correct decision. A+

great customer service

this is the second time i bought a car from ray skillman, the first one from ray skillman kia, i was on the market for a mini cooper and jared was able to help me find the one i wanted at a great price. great service, friendly staff and speedy service. G. R.

Jared is great!

Jared made my whole car buying experience as quick and simple as possible! I would def recommend everyone purchase their vehicle through Jared.

My opinion of RaySkillman ( Jared Stevenson)

I personally change cars quite often..when I do I already know where I'm going first! They have the best customer service I've experienced. I purchased my car from Jared Stevenson..He's very friendly.will do everything in his power to get you the car you want or help you make the best decision for YOU..not just for him...whenever I hear of someone looking for a vehicle I tell them RAY SKILLMAN INDY WEST! PIKE PLAZA!! AND MAKE sure you ask for Jared S. :)

100% SATISFIED customer :')

I bought a used 2009 Nissan Sentra and I love it. Mr. Jared Stevenson is the one who I make business with it. He is a very nice salesperson. Every time I'm making an appointment and can't make it on time. I'm just gonna give him a call and he will take care of it. This place is so nice, every time I go, I'm very comfortable. You're always welcome. Especially, when you're looking for a car you want, salesperson are not pressuring you what to get.They will give you time to decide. Not like other dealers they are too pressuring just to get sales. On paper works or credit problems, they will do their best just to help you to get the car you wanted. This dealer is 100% recommended to all buyers out there. Just contact Mr. Jared Stevenson. I bet you guys you will know the word SATISFIED his the best :').

Excellent experience

My husband knew exactly what he wanted but still he couldn't not done it with out the salesperson Jared, he had been calling and emailing him great offers and the day he decided to go it was because he took the time to call him and offered a great deal, my husban arrived around 6PM and by 9 we had a brand new SUV.

buying a new mazda

I went to the mazda looking for a new car. I worked with Jared Stevenson. He was great to work with on trying to find the perfect car for me. I never felt pressured into buying something i didnt like. He was professional throughout the whole process. I would definatley reccomend Jared to anybody who is looking for a new or used vehicle.

Great Service from Sales, Finance, and Service

I have bought 2 cars within the past year from Ray Skillman Westside Auto Mall and it has been great! I go in, tell them what I want, we agree, and I'm out usually with a couple of hours. Besides me buying 2 cars there several other people in my family have and we all love it. Jarod Stevenson is who I have traded with and he will earn my business this next trade.

Jared Stevenson- Ray Skillman Review

Jared made the buying process seamless. He went above and beyond to make sure I got everything I wanted and kept it in my price range. I will definitely make my future car purchases from Ray Skillman and continue to work with Jared.

nice exp

Brandon was the guy who dealed with us.. he was awesome..

Buying from RS is always a pleasure

I went in with a Kia Rio that I have beat up over the last 5 years. I didn't take very good care of it and skipped some maintenance as well as drove it really hard. It had some issues that were not really within the realm of warranty anymore and I was basically funneling money into a lost cause. I talked to the general manager, Justin Bunte, and weighed the pros and cons of continuing with my car with going into a new car. He showed me the Kia Soul+, which was shockingly amazing compared to my Rio. I drove it around for a little while then came back excited. I didn't know if I could afford it but I wanted it. My Rio had no power locks or windows and this thing had both plus an upgraded stereo system, rear camera and drove really well. It also was really great for hauling my band equipment around. So I spoke to Anthony Bell, my salesman, who went over every last feature of the car with me. I submitted my paperwork and the financing manager came up with some impressive deals. I ended up only paying marginally more for the Soul+ than my 2007 Rio. My interest rate was nice and now I have a reliable car that feels like it is floating as it is driving. The process was really smooth and I recommend this place to my friends or anyone else who is looking for options. Banks seem to be more willing to work with people these days.

Excellent Experience

The personnel at the Ray Skillman Westside Auto Mall were very personable and friendly. They were thorough and professional. Our salesman, Eric Alcorn, was very helpful and he made us feel comfortable. He introduced us to each person we dealt with in buying the car. He also introduced us to the people in the service department we would be dealing with in the future. I am very happy with this experience, both with the personnel and the dealership.

Buying process

When buying with less than perfect credit or no credit DONT BOTHER TO GO THRU THE PROCESS Just to be told "U dont have good enough credit which you already know"" waste of time

Buying a used car

Derrick Holmes was great. My overall expierence was great. Besides my used car only having one key, everything elso was great!

Wow I acutally enjoyed buying a new car!

I was looking for a new car for my Mom, I decided to use the net to reach out to several dealers (we had a good idea of the car we wanted) I was so impressed. I recieved only 1 call from that post and that was within 1 buisness hour of Placing it. It was Ray Skillman, David called and we set an app. When we arrived late They were there to greet us before we could get out of the car. We were treated with honesty and respect. Jim went on the test drive and explained all the features of the car in detail. All the people we delt with were very helpful and freindly! We left with a brand new Sportage and my Mom loves it!!! We got a Great deal on a Great car!!!Thank You Jim, David and Casey!! You have a Customer for LIFE.

Excellent Customer Service

We would highly recommend Ray Skillman Westside. Usually dread going into a car dealerships because of the high pressure and cheesy nature of the sales teams. At Ray Skillman Westside, we experienced nothing but professional assistance from start to finish. We left feeling like we purchased a great vehicle for a great price!

Poor Communication

Tried to get more info over the phone a couple of times about an ad, and when I tried to confirm the web listing price and description, all of a sudden there was a large mark-up. When I confronted them about it, he said he'd call me back to confirm the price, but never did. I assume it was typical dealer shell game about price. They weren;t going to honor the price listed here on Cars.com.

Replacing older SUV with newer one

The facility was very nice and the salesman was fair and kind (but he is no longer there). They mentioned some additional things like an extended warranty and some recovery service for $250 but unlike other places I've been to, they didn't push these when I declined. They had priced the car over the highest blue book value but it does have very low miles for its age and is very clean and they came down a bit from there. I took it on a trip the week after I bought it and am very happy with how it handles and feels. They provided a 4 month warranty which gives me confidence that they will be there if something shows up in that time. It didn't take too long to make the deal, most of the time spent was checking out my trade, cleaning all the stickers off the car and finalizing the paperwork. Overall I was pleased with the experience.