Ray Laethem Chrysler Dodge Jeep RAM

4.3
Overall Rating

Customer Service: 4.3 Buying Process: 4.3 Quality Of Repair: 5.0 Overall Facilities: 5.0


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Great price, professional, easy process

5
Vince A on 05/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I dread dealing with salespeople in general. I don't like the whole sales game, however Ray Laetham changed my attitude toward dealing with sales people. I walked in and right off the get go they were professional, not pushy, helpful, listened to MY wants and needs. They sold me what I wanted, not what they had or wanted. If you want a relaxed atmosphere with friendly and professional staff I would highly recommend Ray Laetham!!


nice dealer

5
EdwinH on 01/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The dealer was nice, and our trade was very readily and fast.


Avoid this place!

1
Ben Mis-treated on 05/03/2014

Customer Service: 1.0 Buying Process: 1.0

BUYER BEWARE!!! I'm rarely treated with such a lack of respect as I was when I walked in to this pit of vipers. I researched and priced a vehicle online using Truecar. I found the lowest price in my area at this dealership. I was contacted by saleswoman, Dana, who guaranteed the price for any car in stock, but also any car NOT in stock just to sweeten the deal. It sounded great. I went in to meet her and make the purchase. The staff there either pretended not to know who she was or pretended not to know where she was. I was assigned a new salesman who promptly produced much higher prices. I dialed her phone and, voila, there she was all along right in plain view. I guess they did know who she was after all. What a sad joke. I had her print the Truecar form and after a short discussion, she looked me in the eye and said the Truecar report is a mistake and they refused to honor their own advertised price. And this comes after a few days of discussing the same price for a specific vehicle with specific options via phone and email. Unbelievable! Save yourself the trouble and take your business elsewhere. I did.


Best Service Ever!

5
Kelley Anne on 01/19/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Without a doubt the best service dealership I have ever worked with. Ask for Marc LaFata he will exceed your expectations! Thank you!


Great dealer and very friendly and forthcoming

5
jeeper4me on 01/28/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went to cars.com after a bad experience at a different jeep dealer in Macomb. Ray Laethem got with found exactly the jeep I wanted and really went out of their way the make me satisfied. I would recommend Ray Laethem to everyone.


good deal

5
diane on 12/10/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I used cars.com to find my new used 2010 Chrysler Sebring. Great price and Shane got me a lower rate than my credit union. It was all good.


$29,785

Mileage: 10

Color: BLUE

Transmission: 9-Speed Automatic

Body Style: SUV

City: Detroit, MI

Engine Type: 2.4L I4 16V MPFI SOHC

$55,355

Mileage: 10

Color: SILVER

Transmission: 8-Speed Automatic

Body Style: Crew Cab Pickup

City: Detroit, MI

Engine Type: 5.7L V8 16V MPFI OHV

$46,520

Mileage: 10

Color: BLACK

Transmission: 8-Speed Automatic

Body Style: SUV

City: Detroit, MI

Engine Type: 2.0L I4 16V GDI DOHC Turbo

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