Ray Brandt Hyundai

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No problems. I had chosen car before hand via Internet so most correspondence over phone everything handled very professionally and had no issues and would recommend in the future

Glad Ronnie was there when I returned for another key!

My first problem was with the sales person because the car only had ONE key with one remote. When I returned to get another key set (key and remote), I requested from the sales person a valet key because I am handicap and on a walker I needed a valet key because the valets will not let you leave your keys with the remote attached. My sales person insisted that I could only get the one more key and one more remote, but I knew for a fact that I should not have had to buy a brand new car for over $17,000 and not been able to at least get a valet key. But he insisted that I was only entitled to ONE more set (key and remote). Well, first of all I bought a brand new car with 15 miles on it and the dealer SHOULD have had two sets of keys available in the first place, I should not have has to return to get a second set of keys, and leave a brand new care parked in my driveway until I had another set of keys. And once that dealer was introduced to my "walker", the should have been NO question as to the need for a valet key. This is not my first Elantra, it's actually my FOURTH, as I know what I'm entitled to. Than I called the manager (Chris Ostendor) explained my problem he promised to check the situation and call me back the next day. Well I waited for that call until after 1:00 pm and never got it so I went to the dealership and to my surprise, he was off and had left no instructions concerning my situation. But they sent Ronnie Williams to help me and as usual he made everything alright and should be commended for that. You really need people working for you that care about customer service not just selling cars and making a profit. This is not my first "rodeo" and I have been dealing with this car dealership for over 17 years. May I suggest that these so called

Great Experience!!!

We were completely satisfied with our buying experience! Taylor was great! Never at any point did we feel pressured. In fact it was quite the opposite, she was very patient with us (huge selling point for my husband). Vladimir in finance....without his hard work, this deal would not have happened. We would definitely recommend our friends to come here!

Tiffany's First Vehicle Purchase

Vaughn did an excellent job. He was very friendly and I didn't wait long everything was done in a timely manner.I am extremely satisfied with my vehicle purchase. I love my new car.

Great buying experience

The culture of the sales team at this location is not like that of any other dealership I've been to. Your staff is on a different level of service and allowed me to make my own decisions with ample information. I never felt pressure to buy or like I was being taken advantage of

My jeep

I love my jeep thank for helping us Josh if I know of anyone looking for a vehicle I will send them to dodge thanks for everything.

Great customer Services

Alfred Roberts was my salesman and he was wonderful! Very nice guy, very professional! Would definitely recommend seeing him if you need a new car! Everyone at the dealer was very nice!

Amazing Car

Very pleased with my car and the friendly and service I received. Although it was a very rainy day I had the opportunity to experience several cars. The staff was very patient.

Great deals, good employees.

At hyundai I received a 2016 hyundai accent. Although it took some time to get it said and done (my fault) everything was smooth and everyone was very responsive and ready to help. Thanks to everyone for my brand new car!

Best buying experience!

This was the best experience I had buying a car.. Alfred Roberts was so patience and understanding with my decision making....he was not pushy and very honest and I really appreciated that.. Alfred Roberts Is a number one salesperson !!

Great Service

The staff made car shopping and buying a breeze. John Russo was very friendly and knowledgeable. He exceeded all my expectations. He did not pressure me and was extremely helpful in making my car buying a great experience.

Awesome

They did a awesome job getting me in my first new car under my own name. We didn't have to stay and wait all day. They would be a dealership I would recommend someone that I know to go to.

Excellent

We have purchased many cars from Ray Brandt Hyundai and will continue to do so! Everyone there is amazing. I would recommend any of my family and friends to do business with them.

New car

I had the pleasure of working with Alfred. He was always there to answer questions and took the time to hear what I wanted in my vehicle.

R B

Had difficult time after sale with paperwork and faxing to dealership personel. My luggage rack was left on my trade in 2013 Tucson and did not get one on my new 2016 as promised

Santa Fe Sport

Our salesperson, Reece Rico, was very helpful, polite, PATIENT and knowledgeable. We looked at several vehicles in between rain showers. He answered every question we had. He gave us time to discuss among ourselves. Everyone was extremely friendly and helpful.

Service problems

Car arrived on Saturday. Got in to leave and engine light was on. Hard to believe this is the first time light was on. Should have been caught before I got the call to come pick up Service had it from Wednedday to Saturday. I had to call every day to get status. But people in sales Dept were wonderful.

Very Impressed

Overall my sales experience was great! I love my new SUV. Alfred Roberts did a great job all via online and the phone. I never had to drive to Harvey or look on the lot. I told him what I wanted and the price I wanted to be at and he did it. Then delivered it to my at my work, so I didn't have to take time off to car shop.

sales staff

I couldn't have asked for a better salesman than Mike. Actually had a pleasant experience. Sales manager very knowledgeable and was glad to answer all questions

2017 Elantra

This was the most pleasant car shopping experience I have ever experienced. The staff was courteous, respectful, concise and very forthcoming with all information and requests.

Friendly Service

Kemmy and Ray Brandt Hyundai gave great service overall. I even received a phone call from Kemmy asking if I was satisfied with my purchase. The best vehicle purchase experience ever!

Great experience

I had a great experience. Marcus Galloway was very helpful. I appreciate that the dealership kept the agreement in place from my earlier negotiations. Overall, it was a very positive deal.

Great place

Quick and efficient throughout the whole process. They made me a great deal and didn't give me te annoying back and forth. Everyone involved was extremely professional and easy to work with.

i bought a car

I made an inquiry online about what type of car I was looking for. When I arived to the dealership the next day, the car was brought up to the front for me to view its entirety. I bought that car after quickly glancing the rest of the new car inventory. I believe the price was very fair. My salesperson did walk with me and made suggestions based on desires I listed on what I wanted in a new car. Process was quick. Still happy with decision.

HYUNDAI MAKES IT HAPPEN

After getting the run around and disappointment from two other dealerships , HYUNDAI was able to make our vehicle ownership dreams come true with a brand new vehicle, with great rebates, service and care incentive extras and great service by friendly, professional great employees.

NOT IMPRESSED.

IF THEY CAN PUT ME IN A NEW SUV WITH NO PROBLEMS THEN I WOULD BE OK. HAVING TO MANY PROBLEMS WITH THE ONE I JUST BOUGHT. MY SANTA FE SPORT ONLY HAS 389 MILES AND HAVING TO BRING IT BACK TWICE FOR PROBLEMS. FIRST THE WHEEL WAS AT A SLANT THEN THE PAPER WORK HAD THE WRONG VEHICLE AND NOW ITS PULLING TO THE LEFT AND THE WHEEL IS STILL AT A SLANT. NOT VERY IMPRESSED.

Mr. Taylor

I think my new Hyundai is great and I enjoy driving it. I am enjoying the new features that my Elantra has to offer. Looking forward to take a long trip in it.

Tre Johnson

Tre Johnson did a great job at answering all my question, he was very helpful. We came in to get our Durango services and saw us and directed us where we needed to go and who to talk to! Great Job Tre!

Buying a car

John Russo was a phenomenal salesman and made sure to answer all of our questions and provide us with any additional information needed. It was clear that he was acting in the best interest of his customers, which was a noticeable change from the other five dealerships I visited.

Great Buisness

Excellent service and very respectful people. Felt very comfortable and not forced into anything. I would recommend them to anyone who will listen. I will be back in the future when I need to purchase another vehicle.

Purchased a genesis 2016

Great place to buy a vehicle. Staff is friendly. You will be in n out in no time. Hyundai is the best! If looking for a great person to work with look for Marty.

Worse experience EVER!!!

Poor work ethic, poor customer service, in professional, horrible morale between different depts of the company, needs to educate the buyer more. Don't be negative about. Comworkers in front of a customer.

Ray Brandt

I had a great experience at Ray Brandt! I was not looking forward to the process of purchasing a vehicle but everyone there made me comfortable, really listened to my needs, and every step of the way exceeded my expectations! I will absolutely refer Ray Brandt from here on out!

Loving my new 2015 Hyundai Sonata

I would recommend this dealership. My salesperson was friendly, patient, and knowledgeable of all aspects. No pressure. After agreeing to terms, the only downfall was that I had to wait 1.15-52pm hours to see the finance manager. But overall, a great experience.

EVERYTHING WAS EXCELLENT

EVERYTHING WAS TAKEN CARE OF ABOVE AND BEYOND MY EXPECTATIONS. COULDN'T HAVE ASKED FOR BETTER CUSTOMER SERVICE. ALFRED AND RON MADE SURE THEY FOUND THE EXACT SANTA FE SPORT 2.0T THAT I WANTED. I LOVE MY NEW SANTA FE.

Amazing quick deal

My experience was great and the salesman was able to provide me with the type of vehicle i was looking for. Great job hyundai dealership.

excellent

Christopher Lacey was my salesperson and I could not have had a better experience. Very knowledgable, friendly and thourough with all of the functions of my vehicle.

All of my needs were met and I felt very welcomed!

I had reservations about what vehicle I wanted and how much I was able to spend. I was met with respect and great care and left with the vehicle I wanted most with the price to match. I am very satisfied with my purchase as well as how well I was taken care of.

A pleasant experience!

Very nice to deal with. All of my questions answered. Found a car to fit my needs. Minor details /promises kept. A pleasant experience all around!

very comfortable

Great service and people.no pressure..very well informed..very helpful..learned alot about establishing credit as well..helped me get the best interest rate too..helped set up blue tooth and blue link

New Purchase

Went in to purchase new car. Great Dealership! Definitely will return! Spent just the right amount of time there. Great atmosphere and very friendly sales personnel! Especially Mr Scott Prior

Amazing!

Scott Prior was nothing less than superb. Very kind, patient, non pushy. He worked diligently to make sure our finances worked in a way that we got the best deal. He also went over pricing in a fair way and did not try to make extra money off of us. Very personable and will def recommend him specifically to family and friends.

Great sales personnel

I worked with Alfred Roberts. We did the whole deal thru email and cell phone calls. Everything was done when I arrived at dealership but the test drive and going to finance dept. He was terrific.

BEST HYUNDAI DEALERSHIP!

This dealership is really amazing! The salesmen that helped me were extremely nice throughout the entire experinece. They were able to help me find my perfect car for the perfect price.

Purchase

From the time I arrived to the time I left and even afterwards I loved the way that I was treated. Great place to purchase a vehicle.

Very professional and great to work with.

Overall great experience. Worked everything at sales person desk, without him going back and forth to manager to work price and dealer discounts. Great overall experience.

Sales team was great.

Had a 2012 Hyundai Sonata with motor problems. It blew the motor up at 37,000 miles. I travel a lot for work and the servicing dealer could not tell me why the motor blew up. I could not trust it any more so I needed to trade it in. Ray Brandt had the car I was looking for at a price I could live with.

Great car-buying experience

Fast, professional, & efficient. My daughter was more than pleased with her Accent. I appreciated not having to spend hours at the dealership. We'll definitely be returning for our next purchase.

Postitive

After having a bad experience at another dealership the staff at Ray Brant were like a breath of fresh air. They dug for every discount I qualified for making the cost as low as possible. The Finance Manager was very patient and took time to answer every question until I was satisfied.

Great Service

I was given so great of a service after almost losing my life in the last Chrysler 200 I purchased. I was extremely pleased with the work of the dealergoing out of his way

Great buying experience at Ray Brandt Hyundai!

I just bought a 2014 Kia Rio for my mom from Ray Brandt Hyundai. Mark Petitfils was our salesperson, and he was friendly and patient during our test drive. The used car sales manager, Oscar Rico, checked in about halfway through the deal to make sure everything was going smoothly. Chanteile Britton, the finance manager, was very patient when explaining all the pieces of the finance paperwork, even when I had lots of questions. The facilities are comfortable and newly renovated. The car was in fantastic condition, and my mom loved it! Would definitely do business with them again.

Great dealership experience!

I just bought a 2014 Kia Rio for my mom from Ray Brandt Hyundai. Mark Petitfils was our salesperson, and he was friendly and patient during our test drive. The used car sales manager, Oscar Rico, checked in about halfway through the deal to make sure everything was going smoothly. Chanteile Britton, the finance manager, was very patient when explaining all the pieces of the finance paperwork, even when I had lots of questions. The facilities are comfortable and newly renovated. The car was in fantastic condition, and my mom loved it! Would definitely do business with them again.

Horrible

I had to bring my new car back in to get painted after having it for only 3 months, and I had the worst experience thanks to the manager Alfred Roberts. I had to take off from work and sit in the waiting room for 4 long hours and wait for my car because he would not give me a loaner car even though it was their fault that I had to get my car repainted. He was very very inconsiderate and this was an huge inconvenience for me.