Randall Motors

Excellent service.

I buy Cadillac's and from Randall motors not just because I like the car, but the service and the salesman and the owner are extremely helpful and friendly. It's the dealership itself and everyone involved that sells the car. the whole dealership projects are friendly and helpful atmosphere that makes you want to come back and keep buying from that dealership.

As good as it gets!

What a nice way to spend a warm, winter San Angelo afternoon. Making new friends, drinking good coffee and oh yeah, going home with a beautiful new car. Seriously, they make car buying very easy. And they saved me having to make a long trip to San Antonio for a new car. Dwayne, my salesman, was very knowledgable and experienced. He questioned me re my preferences and color choices, then walked me directly to a new 2016 ATS that matched my everything. It doesn't get any easier than that! I drove the car, loved it, it fit in my garage very nicely so we went back to the dealership to finalize the deal. While Dwayne was doing his job working up the deal, I sat in the beautiful lobby and was joined by the owner, George Randall, another delightful person. We traded life stories and made great conversation with a good cup of coffee. After agreeing on price, trade in, etc. it was a done deal and Randall Motors detailed my beautiful new car. I proudly drove it home. I am a single senior citizen, and I really value and appreciate the thoughtfulness, friendliness, personal care and concern shown me. I always felt comfortable and well taken care of and in good hands. No areas of concern at all.

Great Service

The service department is always helpful and does a great job!

GREAT SERVICE IN NEW FACILITIES

WE WERE HAPPY WITH THE COURTESY SHOWN TO SHIRLEY AND I DURING OUR SERVICE ON OUR CAR DURING OUR RECENT VISIT.J D AND SHIRLEY COOK

Mrs. Stewart

Work was scheduled and completed on time. Service Dept was very clean and employees were very very polite and nice. All in all my experience was pleasant.

Mrs Linda Roe

The staff worked diligently to repair my vehicle and performed other needed maintenance while vehicle was in the shop

Great service and professionalism

Randall Motors is always professional in taking care of us.

Mark Noland

The experience was very good. The weather caused a few problems and the process took a little while but over all it went pretty good

Rev. Nathaniel Hankins

Everything was great! I know the owner, and we have an opportunity to visit while the car is repaired!

Great service and new show room is beautiful.

Staff are very friendly and go out of there way to help me in whatever I ask. I got a great deal with the help of GM's program to pay off what I left on my lease. All my questions were answered and getting into my new car was so easy.

Floyd C. Petitt

I came in looking with somewhat of an idea of what I wanted. Dwayne Welch my sales rep was very helpful in explaining the Cadillac ATS and all its features.The best part of the buying experience was no high pressure to buy, no back and forth with sales manager,(have I got a deal for you)just here is your trade in this is out the door sales price. Randall Motors in my opinion is the best in sales and service. For my next Cadillac Randall Motors is the place to go.

Top of the line facility, product, & service

I called to ask some questions in the morning, and Matt was very helpful on the telephone. He got a good idea of what I was interested in and I scheduled a 4 oclock appointment. He had all the choices up front and ready when I arrived, was very very knowledgeable about the car and all it's bells and whistles, and there was not a single question he couldn't answer. Everyone at the dealership was very respectful and up front and honest. Mostly, we never felt "badgered or hounded" by anyone, and the service was beyond my highest expectations. I also have never loved a car more than I do my SRX ! Randall Motors is a very classy establishment, and I look forward to doing business with them for many more years.

Great place! Great people

Eddie is a great person to deal withBenny and ryan really helped me out I drove away in the vehicle I wanted at the price I wanted .Great experiance I look foward to future buisness with Randall MotorsEddie is a great guy who Is always ready to help answer any questionsThe guys in the bodyshop area also do great work and are also very helpful.Overall i am very pleased !Thanks Again

Fantastic Dealerahip

Super fantastic. Almost everyone is friendly. Everyone greets you and asks if there is anything you want or need. The atmosphere is inviting, nice, cool and quiet. No horrible loud music. Always a pleasure to be at Randal Motors.

Great service and people

Everyone we met was very nice and informative. Wonderful overall experience.

Mrs. Sandra Czubinski

We have been extremely satisfied with the service by all Randall motor staff. Eddie and the peopleare very professional and give logical and sensible advice. Thank you

Great service

I made an appointment for Tuesday, July 21st and made arrangements to bring car in night before. I took it in right after lunch on Monday because we found out my husband was to have surgery. I asked Clint that if for some reason, due to the surgery, I was unable to get back to pick it up Tuesday afternoon, could he just hang onto it for me. He was very nice and said sure. Clint called me about 3 hours later on Monday and told me my car was ready. He had gone that extra mile to get my car out so I did not have to worry about that on surgery day. Thank you, Clint!

Shirley

They guys fixed my warning light and fixed my cooler.

Mrs. Linda D Stewart

I made an appointment for recalls and oil change. I was greeted warmly and found out my pickup time after repairs and service. Very timely and very professional. Thank you Randall Motors

Awesome salesman, helpful, patient

The personal attention and helpful attitude of the salesman and the owner of the dealership as well as any others I encountered on the journey to purchasing my new SRX was outstanding. I will continue dealing with them for as long as I need a vehicle.

New Cadillac SRX purchase

Very smooth and easy transaction. Everyone at the dealership was extra friendly and courteous. I would recommend Randal Motors to anyone.

5 Star Review

We have purchased vehicles from Randall Cadillac dealership for many years. We have always been pleased with the services and courteous people who work there. Thanks to them for many years of customer satisfaction. Perry and Linda Stevens

Service

Excellent service! Service was scheduled prior, performed on time and vehicle was delivered out the door as promised.

Great sales staff and wonderful customer service.

The service was fantastic and Eddie Sanders did a wonderful job of keeping me up to date even if he had to stay after hours to do so. I complimented Mr. Sanders "bedside manner" in dealing your clients to Richard Boyd via voicemail and to George Randall by phone. Thank you for making my Cadillac feel new again!My salesman, Dwayne Welch, always checks on his clients even after the sale.Randal Schkade

Great service. Clean facilities.

The work was completed in less time than I was originally given (an hour less). I have always been happy with the work done by Randall Motors, and the clean, friendly environment.

Randall Motors: Top Notch Sales and Service

We have purchased several vehicles from Randall Motors over the last 20+ years. I appreciate their patience and no pressure approach to helping us choose a vehicle that will meet our needs.When service is needed the staff is friendly and thorough in making sure the job is done right.Their facility is being remodeled (early 2015) and the staff continues to do all they can to provide the best in customer satisfaction under less than satisfactory working conditions.I will continue to put my trust in Randall Motors when I purchase a vehicle or need my vehicle serviced.

good service

service was great , sorry my husband took long to call back and pay that extra fee that was not included ( clerical error) on out tab. ( it was during a holiday and we were not available) . I am taking this survey owner of vehicle my husband was one that took the car in for service.

Mrs. Janice Bennett

I am very happy with your excellent work and customer service.

Great Service

The staff was extremely pleasant, helpful and arranged a loaner vehicle for me. I arrived at 7:30 AM and the paperwork was completed and I was out the door by 7:45. The vehicle was done by 5:00 and the work was complete.

Retired Manager

Everything is set up to please the customer. All that is necessary for the customer is to make an appointment and drop off the car. They check to see what's needed and complete the task in a timely manner. Thanks!!!Highly recommend

Fantastic service department

Fantastic service department. Very friendly and courteous dealership overall. Actually the main reason I buy Cadillac is because of the excellent service at Randall Motors.

Randall Motors Opinion

I always like for Randall Motors to check my car, as I have to drive eighty miles to get home and I always feel very safe having them to check my car for problems.

?????

It took longer to get my car fixed than i anticipated and the rt. front door still has the lock issues. It will not unlock, but at least it will unlock manually. i will be contacting Randalls soon.

Experience

Always friendly and competent. Best experience with auto service and purchase. Have had many cars of all types in my 65 years of driving.

Great service, friendly folk.

I took the ATS in for a recall repair. Took less than an hour and they had me back on the road. Thoroughly pleased with the results.

Facilities are undergoing a remodel.

Service was very good however, all I needed was an inspection sticker which took 45 plus minutes. Other than waiting an extra long time service was good.

Easy to work with!

I was looking to purchase a Cadillac and was just trying to find the right car with the proper color and feature combination. Even though the dealership is 4 hours away from me, I was particular enough to make the drive. I picked up the phone and spoke with Jimmy and told him I was going to drive to see him the next morning and drive it home. I arrived at the dealership and I was immediately greeted by not only Jimmy but the owner of the dealership who told me he appreciated my business. As I was evaluating the car they really made me feel like family as I was introduced to everyone there from the service manager, delivery, and the finance director. They were in the middle of a remodel of the dealership and from the design boards that I saw it will look beautiful. OMG I love these guys and really wish they were closer so that I could have them service my car. By the time I got home my "new" car had 250 miles on it because of the drive. Next time I buy a new Cadillac I will just have Jimmy put it on a truck to save the miles on the car. I would certainly recommend this dealer to anyone, even if you need to make a drive.

They stayed on the problem until it was fixed!

My 2012 GMC Acadia that I bought from Randall Motors was a program car. It has been satisfactory but it developed a problem. The "Check Air Bag" light came from time to time. Eddie Sanders, the service manager, had me bring the vehicle in for service. This turned out to be a bit of a nightmare and a puzzle. The car was in the service shop twice and we thought it was fixed. it worked fine for a few weeks and then the warning light came on again. It was discovered that a new wiring harness was needed. That was ordered and installed and the problem finally was solved. My car was in the shop at lease four times before it was fixed. I was given a loaner car each time without any question. The main thing is they stayed after the problem until it was fixed. The service department at Randall Motors is a credit to the organization. That is just one of the reasons that I have bought 14 Cadillacs, one Olsemoblie, and this Acadia though the years. You can be sure that I will contact Randall's for my future vehicles.Bill Wynne

Service & Sales

I have been a Randall customer for over 25 years. No intention to change.

Wonderful Dealership

This dealership is outstanding. Most all are conscience of the wants and needs of their customers. Most smile and speak as they go by while I'm waiting on my car. No matter the reason I'm at this dealership I am always made to feel like I am important and not just someone taking up space.

Wonderful dealership

Our experience with Randall Motors was very satisfying. No high pressure salesmen, just people willing to listen and help. We were able to look around at our own timeline and test drive more than one car without anyone pressuring us to make a decision. Everyone there treats you as though you are their only customer. We will most definitely be a repeating customer.

great service

Absolutely great experience! Took me right to the car I was interested in, didn't try to get me to look at any other vehicle, and we went right inside to talk price! Very friendly and great customer service from everyone I talked to.

Love this dealership!

Very friendly employees, a very pleasant experience

Great service

It was time for my oil change and check-up-------made the appointment------and as always---I was verysatisfied with the service----and the friendly chats with salesmen, etc. Love Randall's

Great Service

The employees at Randall Motors are always so kind and helpful. They treat me like a person and not just someone that they are working on their vehicle. I trust Randall Motors with my vehicle.

Mrs. Sandra Czubinski

My wife and I have always been treated with kindness and respect by the Service personnel & Marci. Andwe would rate all the Randall personnel as outstanding. My wife trusts the professionalism of the service department. For a maintenance department to win the trust of the public is an honor hard toachieve but Randall motors has done that. Thank you from the Czubinski Family.

Happy Customer

I had timely service and the problem was corrected. Friendly folks and very efficient and knowledgeable.

Great service and clean atmosphere! !

Awesome as usual! Greatest place ever with the nicest people who are knowledgeable and friendly!

Ed Probandt

Outstanding! Eddie is always on point even tho he is working on 5 things at one time...George stopped to visit as well asking what was wrong with the vehicle. Even got a loaner car!

Enviromental Services Director

High class and quality service nothing but the best

Mrs. Linda Erickson

I have always felt comfortable at Randall Motors in San Angelo, TX. I have bought several cars with them. The Service Dept. is wonderful about doing their best to get my cars in and out as soon as they can. They treat me with respect and take me home and pick me up if needed. They have always been very timely.

2014 Cadillac CTS V

Excellent experience. Honest people and a pleasure to do business with.

Mrs, Janice Bennett

Good Experience. Everyone is really friendly and a short wait time.

Great Experience!

Always a great experience with Randall Motors! Purchase was a breeze and service is exceptional!

Review of latest oil checkup and safety recall

Friendly and very knowledgeable of my car!! Excellent service due to one Eddie Sanders. It makes what could be a difficult situation actually nearly pleasant!

exceptional service

Awesome service very fast & courteous!!!! I would recommend Randall motors to anyone wanting old fashioned friendly and spot on service!

Great transaction.

I felt like we were well taken care of. The staff was helpful and easy to get along with. Will do business with Randall Motors again!

Very Special Service

I was so impressed when I pulled into the service garage and George Randall, the owner, stepped up and wrote my service order. Later that day when I returned for the car he approached me and stated he was sorry they were not able to patch my tire. I was impressed that not only did he write the service order, but he knew the out come of the service repair. I was made to feel very special.During both of my visits there was plenty of staff around to assist and all of them were smiling and offering cheerful greetings.Thank you for the very special service.

mr jerry frimml

I really enjoyed my experience at Randalls. edie sanders is a great service advisor.

Great service and facility

Drove in, waited on immediately. Asked to wait in waiting room and have coffee. Vehicle was ready in 45 mins...recall work completed.

Great customer service!

As a frequent car buyer, I am quite picky about where I purchased my vehicles. I can always count on George Randall and Dwayne Welch to take great care of me and my wife. We love our 2014 Chevrolet Impala.

Great service dept.

Great experience. Gene made my visit for service a nice experience. No hassle service.

Love Randall's

Always get the friendliest service manager and get service. Love Randall's

Best Experience

The staff was great and they made everything easy. This was the best car buying experience I've had.

Great Experience

Great buying experience. JR was awesome! I will definitely come back.

Two cars one month

Great Sales people. Ann was a big help with licsense and regisration. Leslie sold me extra protection at a very fair price. JR was a pro that advise me on why I shoud buy these cars. I will return for service and another when the time comes.

Logan the man

There customer care was good but did not go through with buying a car yet

Great experience

Randall motors was great to deal with. They gave friendly small town service and they stood behind their word when they gave it.