Rainbow Chrysler Dodge Jeep Ram

Great Staff and Service

I have bought 2 trucks and 1 car from Rainbow, and I will return for further purchases.

I trust them to do the job right!

Always have taken good care of my car. I am single and I trust them to do the job right! I plan on buying a caravan in the future...

Good Deal

Dealer/salesman knew everything about the car I wanted and gave me a good deal. Everyone was great to work with!

THE BEST SERVICE!

I was having issues with my Jeep Wrangler so I brought it in first thing to the dealership closest to my house. They told me it would be next week before they could even look at my Jeep! So I drove across the lake to Rainbow where I originally purchased my Jeep. Not only did they take care of my Jeep the same day, but set me up in a loner vehicle to take home. The sales people are always more than helpful and courteous!

Great Service

I was shopping for a car for my daughter and saw one online. Chatted with a lady online about the vehicle and said she would have her manager see if it was available to test drive. She then informed me it was to come in and anyone can help us with that. We were there within the hour and Cody was so nice, patient and very professional with us. My daughter loved it and the service no hassle. He worked with us with price and no hassle to buy. Was going to buy it the following day to surprise her, but Cody was so great working with us we got it the same day. The finance manager was also great very easy and smooth transaction for my daughters first car. Thanks Cody, Steve and finance department for your very professional and no hassle buying experience!!!

Terrible Experience

We tried to deal with them and later agreed to a deal over the phone the next day. Arranged pickup/delivery and they never responded. Salesman kept saying that he was busy and car was still in detailing. Then the salesman text me three days later they decided they didn't like the price we agreed upon and were not going to sell us the car after all! Never been mistreated like this in all my car buying experiences. We had the check in hand and everything. We were told that we should have made a deal when we were at the dealership the first time. I wouldn't recommend this place to ANYONE!

Rainbow Dodge of Covington LA

Over the years we have traded in vehicles and purchased vehicles both trucks and cars. Mark has always been super helpful in getting us the best trade-in value and the purchase price of the new vehicle. There have been several salesman who have helped us. They have always done a super job of explaining everything we needed to know and more, and they answered all our questions. When we've brought a vehicle in for service that department has always worked to complete it in a timely manner. If we weren't satisfied that something wasn't quite right, they worked on it again until it was fixed. We would recommend them to others. And we will continue to shop with them when the need arises.

Warranty Service

Their service is a joke. My father and I both have jeeps and have experienced service from Rainbow. My father had an airbag electronics issue. They claimed that he caused the damage by having a radio changed out. That's false seeing as the radio was changed out by a former Mobile one technician and they have agreements with these same people for electronics work. Then, to top it off, they bent pins over in a connector that created more problems that my dad had to fix himself. Warranty didn't cover it because it was his fault. Then I had engine problems and took it to them. Despite the engine being in good condition, they managed to convince Chrysler that I had been poorly maintaining the vehicle. They claimed oil starvation with little evidence. Then when I asked to speak with the district manager, whom Chrysler has said I have a right to speak to, the service manager Greg refused to arrange a meeting. Bottom line is that the service department is not interested in warranty work for you and if they can find a reason not to cover it, they will.

Repairs to Dodge Journey

We were impressed by the professionalism and courtesy we received. The job was done in a proficient and timely manner. Mike very knowledgeable and helpful.

Recent purchase of jeep grand cherokee

My wife and I were in the market for a new Jeep Grand Cherokee the dealership in our town did not seem to want to work with us on the value of our trade in. So we took a short trip to the Rainbow Jeep dealership in Covington LA. The staff there was very professional and willing to work with us on our trade in and the price on the new car. The entire sales process was quick and easy. I would highly recommended this dealership and will be returning for all business and service in the near future.

Rainbow

Rainbow was very professional and answered all of my "girly" questioned. I didn't feel pressured at all. Overall experience was great

Great Dealership All the Way ARound

I visited this dealership when I was looking for a new vehicle. I did not purchase here because they did not have what I wanted. However, the salesman Akil was great. He took time trying to find me what I wanted and he got the fact that when I said my budget that was what I meant, unlike other dealerships. He is the best salesman I have worked with to date. I have used the service department as well. The service department went above and beyond to find the problem my van was having. I would highly recommend this dealership for both service and purchase of a vehicle.

Not a good experience

The car was sold without a notice after we made a deposit on it. At the same day we negotiated the price etc.. The salesperson informed us after we wired the balance money to their account. w t f? It could happen there, beware...

Won't recommend to anyone

These people will give the lowest possible amount for a trade and make up stories about the vehicle in hopes that you believe it.

won't recommend

not happy at all. make sure ask every hidden policies that they dont tell you or else u will end up regretting. i was trying to buy a new car there and they seem to happy to get ur money but every question i ask didnt get the answer for it. i went to see the financing guy and he was sort of weird!

Awful place ever!!!

Not everyone but 99% of the ppl there rude and have no service at all! If u do go there make sure to go over every hidden policy they have! Bcuz they will not tell u or answer ur question so make u need to be smart and get their word! Regret my purchase!

never thought id like that guy!

I havent bought a car from here, but i have gone with 2 friends who got theirs. both times i was supprised that the guy helping us wasn't like any care salesman I've ever met. he was easy to talk to and didn't feel like he was trying to take advantage of my friends, cause they had never bought a car before by themselves. I thought made the mistake of giving them my pgone number while i was there cause i did not need or want a new car, but all i get was a "thanks for coming by" text the next day, and he didnt bug me at all. When i do need something I'm def gonna stop in there again.

just needed information,had great customer service

Thank you Candice and Rainbow for all the information. I am in the market but I am waiting on a few things before I buy. I appreciate not being pressured into making a decision before I am ready. I will purchase my next vehicle from this dealership and have already told my friends and family to do the same.

Darlene

Thank you Rainbow for all your help. I had a great exerience with your Internet Staff. The experience was great and I felt right at home with the finance manager. It was simple and I was in and out with no problems.

Salesman was kinda lame...

Salesman was kinda lame..seemed like he was mad that he didn't make enough off me..sorry I paid cash and expected a fair deal...the deal was ok...but it took almost 14 days to get the paperwork and the salesman wouldn't return my calls..I expected better?.the finance guys seemed pretty cool..but the salesman was lame with no follow up D-

unhappy non-customer

I was at this dealer looking for a used truck. they had the truck I wanted and when I got the financing ready I told them I would like to go home and talk to my wife because the numbers weren't what I was hoping for. They absolutely would not take no for an answer and became very pushy. I eventually walked out after they had me trapped in an office with 3 people telling my why I have to "buy this truck today"

Service

I have been getting my oil changed at Rainbow for awhile now. A friend recommended I go there. Everyone is always friendly and courteous.

GREAT EXPERIENCE

THEY MADE BUYING A CAR SUCH A FUN THING! OUR SALESMAN, KEN BOSLEY WAS JUST THE BOMB! THANKS SO MUCH AND THEY WILL DO YOU RIGHT!!!

Great experience

Knowledgeable staff and very large selection of vehicles on-site. Candice P. answered all of my questions ranging from financing and purchase methods to an in-depth review of a new Grand Cherokee; what a vehicle! I would highly recommend visiting the dealership if you're in the market for a product they carry.

great service department

Very nice people. Fixed my vehicle and it was done before I knew it. Thanks

Awesome experience at Rainbow Chrysler Dodge Jeep

My wife and I just purchased a pre-owned vehicle yesterday and we are so happy. Ak and staff went out of their way to make this a pleasurable experience and great deal. Thank you so much. The Pennington Family