Radley Chevrolet

Recall for airbag

Ruby took great care of me and she got me in and out in great time.

Air bag Recall

Justin Taylor's handling of my issue was as 'outstanding' as it usually is. I came in for a 'recall' issue, shortly before he was to end his shift. But, I was treated the the dignity and respect, as if I was his first customer of the day. He was there for me, all the way through my picking up my vehicle in the service lane. Keep up the good work, Justin. Radley is applauded for this kind or employee and service excellence!

Service

First time with a new service writer. This is the fourth one in 18 1/2 years. Two had departed. One had moved up in position. Now Jason. He was as good as his predecessors. Another great experience. Jason the technician was wonderful as normal. Have been using his talent for at least 16 years. The only one to work on my vehicles. I trust him that much. Great job by all.

Outstanding!!!

This dealership saved me an hour trip to MD to pickup a Chevy Tahoe. They met the competition's price and have just gained a loyal customer...they had outstanding customer service and I look forward to purchasing from them again.

Great Service

Vehicle service was completed and car returned quickly.

Excellent salesmanship

Aaron was able to get me everything I wanted at a price that was well within reason. Navigating multiple qualifying incentives against dealer discounts allowed me to walk away with the exact car that I wanted without any hassle normally associated with other dealerships. Pleasant and personable with no 'hard sale' mentality sealed the deal.

Awesome experience

There was never any pressure put on me to make a purchase, I was just allowed to take my time and choose what I wanted. My salesman was nice. The car I was on did not meet my needs so he carry me to the Cadillac dealership to see a car that might me my needs. Great Job Bob Lengs !

Outstanding Service!

Radley Chevrolet has the most professional team I've ever encountered at a dealership. Most sales rep pressure you from the time you arrive until you leave. Our sales rep Marvin Williams listened to me, never pressured me just gave me a brochure to review and pick out the things I wanted in my purchase. Once I made my selections Marvin went over everything with me. The manager and Marvin had the car within a few days. It speaks volume when a customer is not pressured but respected instead of being treated like a commission check.

Purchase experience

We have purchased several vehicles from Radley and everytime has been a pleasant experience. Paul Forster is always very helpful, responsive and great to work with!

Professional and Reliable Service

Although Radley Chevrolet may fall short with their un-decorated lounge area; and they sure need to upgrade the refreshment dispenser (get a new coffee brewer already)! But, they do an outstanding job of providing professional and reliable service on your vehicle. Jack, my service advisor, was spot-on with every aspect of my service work being conducted the day I was in shop, despite the onslaught of customers the facility was getting that day. He kept me informed but did not pressure me into having work done just to increase the ticket price, as so many repair shops do these days. I appreciated that he showed care for my vehicle and me as a human being at the same time. Way to go Radley, now let's get that coffee brewer upgraded!

David Frazier

1st and foremost I would recommend Doug Frazier to anyone looking for a vehicle. Is is an outstanding salesman. Knowledgeable on vehicles, has a very welcoming personality and is an easy person to just converse with. He is the 10 rating. Best car best deal best price. Will definitely recommend someone.

Great Service Department

Friendly, Fast and actually listened to my concerns about my car.

No hard sell, just the real deal

Professional, forward without being forceful, truthful, and oh by the way, an amazingly good deal! They worked for weeks to find my perfect truck, they gave me top dollar for my trade, and they gave me great discounts off MSRP. No hard sell here, just the real deal. Highly, highly recommend. Worlds better than Lindsay Chevrolet!

Excellent service !

Jonathan, our salesperson was very nice, personable, honest and professional and not at all the pushy salesperson that people anticipate on getting when shopping for a new car at a dealership. I have already recommended Radley Chevrolet to my friends!!

Radley Chevrolet treats you with Respect

Radley Chevrolet is a great place to do business with. Brian Gillespie is a great asset to the Service Team, he takes care of everything with the greatest of ease, a real pro. Jonathan Cohen sold us our car and is without a doubt, the best salesman you could ever hope to deal with, and he always follows up with us. Friendly, courteous, professional and Honest. They treat you like family and it really makes a difference. Top notch, thanks guys.

Great Service

Great job, they really care about you and you vehicle.

Fantasic Service!

I had a problem with my phone truck interface, they resolved that I also had several recalls that were taken care of also! The staff was wonderful while I waited.

Exceptional customer service, annoying follow up.

It went very well. I was actually quite pleased with the entire experience right up until you began badgering me, twice now, to extol your virtues online. If it will help to stop you requesting to be stroked I'll be happy to lower my evaluation on the next survey request.

customer service at its best from day one

The service is prompt when I arrive and we are always treated with the utmost respect and complete detail is given to any problem that we have without a car

Awesome experience

There was never any pressure put on me to make a purchase, I was just allowed to take my time and choose what I wanted. My salesman was nice enough to arrange to get the car that I wanted which was over 100 miles away just to make sure I was satisfied with the car that I wanted. Everything was made clear as far as features on the car and what the final price would be.Speaking of price, the finance area was phenomenal in the aspect of not rushing me through the prices and just being up front with me. I was allowed to ask as many questions I wanted, and worked with me to get the financial side of things right with my bank. This was so much better than the last Chevrolet dealership I went through and I will buy my next vehicle from THIS dealership in the future.

Great!!!!

The experience great. The sell men were very knowledgeable on the 2016 Tahoe that I was buying. I got to know my sells person a little bit. Great family man and great person. Great team over at Radley Chevrolet of Fredericksburg, VA

Relaxing Purchase

This was the most pleasurable vehicle buying experience I have ever had. Our Salesman Doug Frazier was excellent and along with the Sales Manager Bob Valentine, they found the truck I was looking for at another dealership and had it there that night. The entire process was very relaxing and I would definitely buy another vehicle at Radley. Thank you very much.

Radley Chevrolet Great Service

Jack was very good at explaining what needed to be done. Also the service was accomplished quickly and the results appear so far to be goo.

Great service clean facilities everybody so friend

Everybody so nice & friendly great waiting room refreshments for you also coffee explains what you need to have done .

Radley's service department keeps me coming back!

Overall a good experience as usual. I liked that they let me know the things that were the most serious when considering what I could afford to get completed at this time. The shuttle service to and from work is priceless when you are getting so many things done on your vehicle. The only problem I had was related to an understandable policy to use the manufacturer's recommendation for psi...which is way too low and caused by first set of tires to wear out very quickly. Once I explained what & why I wanted a certain psi they were right on it. Love not feeling pressured into things more than anything and will always keep me coming back to Radley. Best customer service I have ever experienced at a dealership and even though my car is now 8 years old I still only take it there!

Chevy Professionals

The service department is top notch. Always willing to answer questions and very professional. Radley Chevrolet of Fredericksburg, VA is one of the Chevy Dealers I've known.

With great appreciation

Mr. Pittman, I would like to express my appreciation to your staff for their professional and courteous manner during the sale and service of my new Chevrolet Silverado. I bought the truck in September with Toney as my sales person. Vincent helped me with the introduction to the truck. Both men are a delight to work with. They are polite, knowledgeable and courteous. In my younger years, a trip to the dealership was a study in frustration as you anguished through the never ending trips to the mysterious "manager". You needed an ambulance rather than a new vehicle to take you home. Your staff, atmosphere and polite mannerisms has changed my outlook. In addition, the truck experienced a problem with the security system and the battery. Bryan was able to see me the same day I called and your technicians resolved the issue under warranty. The waiting room, coffee and snacks made the visit quite pleasant. Bryan was helpful and informative during the process. I have been associated as an employee with some very successful construction companies and I know how difficult it is to find and train excellent employees. My hat is off to you and your staff. Please let everyone know that this email is in appreciation of their hard work. Happy Thanksgiving. Respectfully, John V. Johnson.

Fast friendly and always right

Brian was excellent. Work was completed faster then expected . Everything exceeded my expectations. I always go to Tadler Chevrolet for regular maintenance and all my other needs.

Great Servoce

A lot of help was given me. Truly appreciate the kindness and service. It was not difficult to reach agreement on a sale.

Do Not waste your time at this dealership

This dealer refused to honor their written offer to purchase my vehicle. Aaron was very unprofessional and rude. Do not waste your time at this dealership.

Do not go here

This dealership will lie, cheat, and steal to get a deal done. On top of that, they would not honor the written offer for my trade. Do not waste your time here.

Great Sales, Service, and dealership.

My service advisor Bryan kept me informed on what was going on with my vehicle, helped me into a loaner/rental, and called when he said he would (almost impossible to get most service departments to call). When I came to pick up my vehicle it was clean and ready to go. Your service team returned my rental so I didn't have to worry about it. Great job, keep up the good work. Ryan T.

good folks

Service department will definitely work with you. Thing didn't go well at first with another issue. But they definitely made things right in the end. That's why I use them

great service

WE WERE MOST DELIGHTED WITH OUR VISIT YOUR PEOPLE WAS VERY PORFESSRIAL THAT HELPED US. MELVIN WAS GREAT. YOUR ON STAR MAN MOST HELPFUL {WE NEEDED THAT} KAREN DID THE MOST OUTSTANDING JOB FOR US THANKS TO HER WE KNOW HAVE OUR EQUINOX

Anthony C Made the Difference

Anthony Coghill is probably the first car salesperson that I have dealt with in over 50 years of buying or leasing cars that I can say met and exceeded all of my expectations. My wife & i have purchased/leased 19 vehicles over time. There almost always was some "hitch" when it came time to pick up the vehicle. Not so with Anthony. He was fully prepared for our meeting, exceptionally professional, an though he might have had other customers on site, I got no feeling on being rushed. A TRUE gentleman. You all should be very proud of him, and do everything in your power to keep him.

exhaust work on camaro ss

Brian in service is very personable and knowledgable and was a pleasure dealing with him. Also the tech that did my work talk to me and explained a couple things and was very nice.

Excellent service

My service advisor Jason did an excellent job of keeping informed and satisfied as a customer with almost 100,000 miles on my truck. He treated me as if I had just bought the truck despite me buying it from this dealer almost 4 years ago. Job well done.

4.5 starts for Justin and the others

My rating is a 4.5 stars. Justin really took outstanding care of me and my 2004 Tahoe. So the 4.5 star rating is for him and the other guys who work on my truck. The .5 lost is because I was disappointed that the service "courtesy rides" is no longer available for my area. One of the things I loved about Radley is that I knew if it was going to take a long time to service my truck' I did not have to stay and sit for that long time period. So the .5 is for lost of customer services that was great for someone like me. I do want to say again THANK YOU to Justin and the others who worked on my Tahoe. The did an excellent job!!!

Excellent Service Every Time!

Jason did a great job in keeping me informed about the repair every step of the way. He told me when it would be finished and there was no delay. He was right on with the estimate and there were no surprises. Great job and kudos to Jason!

Rusted Brakelines 2007 Silverado

You replaced the rusted brake lines, wheel cylinders and Calapers then on my invoice it stated I wanted the brake fluid replaced and charged me $100 for that. It appears to me that by replacing everything you did - there was NO Brake Fluid left in the system. I also wanted the back brake shoes replaced because you had everything removed and would have taken a minimum amount of time to install new shoes.I think General Motors should assume responsibility for the rusted brake lines. I live in Virgina, don't drive this truck much, take the truck through undercarage washes thus the rusted. Rake lines is faulty engineering of General Motors.

Great service

I was able to get my car serviced right away. The experience was great but the cost was a bit more than I could afford as I am a senior citizen on a fixed income.

Extremely helpful.

They were extremely helpful. They identified the problem and got us back on the road. We were very pleased with the service provided.

CRUZE Lease

We were able to find a car that met our requirements at a reasonable cost with a minimum amount of hassle. Your represenative Stephen Sharkey was courteous and helpful in taking us through the leasing process.

Great service, clean facities

Always received great service. Everyone always treat us with a smile and very friendly and nice. Place is kept clean.

Great service

Mike Mercier was without a doubt the BEST sales person I have ever got the pleasure of dealing with! I will definitely be Recommending everyone to come see him, and dealing with him more in the future. He made my car buying experience a great one!

Thumbs Up for Doug Frazier and Radley Chevrolet

Doug Frazier was outstanding. Very personable and knowledgeable about the vehicle I was purchasing. Doug was the only reason I came to Radley and the reason I purchased through Radley. A true assets the the Radley team.

Excellent service experience!

It was taken in right away, and my vehicle was ready before the expected time! Everyone was very courteous and professional!

great service great folks

I received the upmost respect from Jason Allen while dealing with all the problems with my SUV when I brought it in for repairs. He took the time to explain all the problems, prices, and time it would take to make all repairs. He is a great asset to you all and I will continue to bring my SUV in for major repairs in the future.

Another great service visit to Radley

Justin did everything right! Took in my vehicle and kept me informed what it needed and took care of me.

Great salesman!

For 12 years I had a great Chevy Cavalier. I was looking to trade it in for a new car. I was set on a Malibu or Cruze. Bill Ridgeway was very helpful. He showed me many models of the Malibu and Cruze. I was able to test drive the Malibu. After learning about all of it's features as well, I was ready to buy. Bill was a great salesman. He was not at all pushy, which made me more comfortable to buy a new car! Often when people are pushy, I just want to leave. He made sure I was getting the car that I wanted and that I was ready to move ahead with the paperwork. I really like that Bill took the time to show me many of the features in the car and how things work.

Great service

I really appreciate the way you treat me along with many other vets and many thanks for the free oil changes.

Awesome!!!

Bill Ridgeway was my Sales Person with the Help of Aaron.. they worked very hard for me to get the vehicle that I was dreaming about ... They are the A-Team and saved my family and my business in the future...

i'm loving it

it was an easy experience, with customer friendly staff, from start to finish everything was so smooth and quick. clean showroom, easy parking,,

Good service, long wait time.

Well, aside from an oil change and a tire rotation taking a little more than an hour to accomplish, I needed a new rear wiper, which I found out was not in stock and on back order, with a price tag of $18. Which is ridiculous for a piece of plastic that is about 12 inches long. Plus, the dealership is going through a renovation, which took away from the wait time being anywhere near pleasant. Aside from the fact that I had a coupon giving me both services for $25, I'm not too sure why I keep coming back to Radley for my service needs. The hour long wait time makes it very frustrating.

Fast service

My visit was for a an oil change, multi-point inspection, a state inspection sticker and nitrogen tire service check. While these are basic services, I'd like to point out that I was in and out in 50 minutes, which is much shorter than the norm. I got there at about 8:30 am and was told it would take 75-90 minutes based on those ahead of me. So I was very pleased. Also nice to see the showroom is being remodeled. It was a long time coming.

Professional Sales, friendly staff.

My wife and I worked with Bill Ridgeway on the purchase of our new Chevy Equinox at Radley Chevrolet. He was instrumental in the decision of our purchase. I would like Bill to have personal recognition for his caring, and professional mannor he demonstrated. and a personal thank you to Aaron who was very polite in offering us drinks and answered many of our questions as they came up. Bill was very patient in teaching Lynn the new car features. There was so much to do for both parties, and you came through with impressive results. Thank you for making us a Chevy customer for life.

Outstanding Service

As usual, Radley Chevrolet was outstanding! Great service, great professionalism, great job. The service process that Radley uses makes getting your vehicle serviced easy and accommodating. I will continue to use Radley for all services on both my car and truck.

Great Service Worth the Drive

I only have my service done at Radley. I drive from Ashland to get my oil changed or any other service needs, that's how much I trust the service dept.

Happy Customer

Very happy with the vehicle purchase process and the staff answered all my questions. The team provided excellent service with respect to the financial process and explained the service center procedures and points of contact.

5-Star dealership

All components of the dealership made this the most pleasurable car buying experience that I've experienced since my first vehicle back in in 1986. My salesperson, Jonathan Cohen was absolutely fantastic!

service at Radley Chevrolet

I did recommend a family member to go to Radley Chevrolet! My daughter, who purchased her 2011 Malibu at Lindsay Chevrolet in Woodbridge. She had multiple problems with the car inside the first week of driving it. Not being able to make a commute from Alexandria to Fredericksburg because "Engine losing power" message and stalling on Rt 95 multiple times during a commute being the main one! None of the problems would Lindsay Chevrolet even touch without charging her for everything, charges in excess of $1,000.00! Brian Gillespie had conferred with my daughter about the issues, so he was familiar with it when I drove it to Radley one morning and left it with them. Brian and Radley couldn't have been more fair and courteous with us. They were very thorough with the diagnostics, (Lindsay Chevrolet was NOT). Over a weekend the car wouldn't act up, so they gave it back to my daughter, and she drove it to work the next day. On the way home it did what they were looking for, so she drove it right in and left it running, and they finally pinpointed the problem that day. While they did, Radley paid for a rental car so my daughter could get to work, AND, had the car ready to pick up that evening, for $360.00! I want to thank Brian Gillespie, the technicians that worked on my daughter's car, the management and all the staff for being honest, cordial, fair, and most of all, the best damned dealership on the East Coast! Thanks, Radley Chevrolet! Sincerely, Bill Shute. Lindsay's Dad and loyal customer of Radley Chevrolet. P.S. Lindsay Chevrolet... You need to get out of car sales for the GM family.

great dealership experience!

all my issues were addressed and taken care of, thanks! will be back in the coming months ahead! great job, radley!

Great service

Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!,Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!,Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!,Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!

Great Dealership

They are very attentive and pay attention to detail and do whatever they can to please their customer. I have dealt with Paul Forrester since 2011 and because of his up front nature, I ended up buying my Camaro from him only

Excellent Staff

The internet sales team and in house sales people were both excellent. Very knowledgeable and not pushy at all. I will definitely recommend them to friends.

You Can't Improve on Perfrction

Every time I have my Traverse serviced at Radley, I find the folks there really work with me to keep my vehicle running tip-top. I appreciate that.

Outstanding Service

Two service calls on two different vehicles in less than two weeks. Paul Beedle did an excellent job taking care of my 2006 Impala and my 2007 Corvette. He let me know how long the repairs would take and what the costs would be. I was very satisfied with both visits. Tony

Great service

Jason Allen is a very good service consultant and explained everything to me and my car was done in a reasonable amount of time.

Great collision work and service

Everything went smoothly. Communication was good. The email updates were helpful. We really appreciate Susan's help in getting our car serviced after the collision work was done. Thank you!

Very Good Service of 2008 Impala

The staff was very knowledgeable, clear, thorough, and helpful. The service was performed quickly.

Repairs to brakes performed fast!

The brakes on my 12 year old Chevrolet were making a terrible noise and 'thumping'. The problem is solved and I feel much safer!

New Truck Purchase

Friendly, courteous, helpful. Had a rip in passenger seat of my new vehicle. Aaron and Paul are taking care of it.

GREAT JOB!!! SERVICE DEPARTMENT

LOVE GOING TO THIS DEALERSHIP VERY PROFESSIONAL EMPLOYEES. SERVICE DEPT. ALWAYS TAKE CARE OF US IMMEDIATELY. WILL RECOMMEND ANYTIME.

Extremely POOR Customer Service

I emailed for information in reference to a 91 Chevy Corvette. The Sales person Kerry -called back once. I left at least 3 messages in her voice mail to get back to me with the information on the Corvette. The initial call had said there had been a price reduction. I never heard back I ran at different times a Chevy and a Chrysler dealership on Long Island, N.Y. and this would not have been acceptable from any sales working for me. Very Dissapointed.

Great staff!

We bought our new K1500 Z=71 extended cab for Radley on Labor day, the staff did everything they could to make the purchase a pleasant time. they did something i hadn't expected by giving me a break on the price because I am a veteran!

Wonderful Experience and Service

I truly appreciate the professionalism of the Radley Chevrolet in Fredericksburg. Special thanks to Zolly Hawthorne, David Embery, and Bill Reddings for making the experience of purchasing a new SUV very rewarding. I also want to thank Jim for finding me the perfect vehicle. I truly look forward to a continued relationship with Radley Chevrolet in the future.

Great Service

Quick response and turn around. Problem Identified quickly and maintenance performed timely. Final cost was very close to price that was quoted. Great service

COME TO THIS DEALER LOW PRESSURE NOT LIKE OTHERS

WOW IM IN THE NOVA AREA AND THIS PLACE RADLEY CHEVY WAS VERY NICE AND EASY GOING. ONE OF THE BEST HONEST UPFRONT DEALERS I HAVE EVER BEEN TO. GAVE ME THE TRUECAR PRICE AND WITH THE REBATES DIDNT TRY AND SAY THEY DIDNT HAVE THE CAR OR CHANGE THE PRICE LIKE OTHER DEALERS. SALES GUY WAS AWESOME THEY HELD THE CAR I SAW ONLINE I WANTED SINCE I KNEW EXACTLY WHAT I WANTED AND THE CAR WAS THERE WHEN I GOT THERE UNLIKE OTHER DEALERS. VERY VERY HAPPY I BOUGHT FROM THEM. I WENT TO LINDSAY CHEVY DOWN THE STREET FIRST AND THEY ARE THE WORST!!!!THEY ARE THE HIGH PRESSURE SCAM SALES TYPE DEALER AVOID THEM REALLY IM NOT LIEING IM JUST A 40 YEAR OLD CAR BUYER I HAVE BEEN AROUND.... THEY LIE ABOUT THE PRICES ONLINE SAY WHEN YOUR THERE IT INCLUDES ALL KINDS OF REBATE YOU CAN NEVER GET LIKE 2000.00 GM EMPLOYEE DISCOUNT. AND THEY LIE ABOUT THE CARS THEY HAVE INSTOCK. THEY MAKE NEGATIVE STATEMENTS TO PRESURE YOU. THEY TRY TO GET YOU TO SIGN A PAPER THAT AUTHORIZES THEM TO RUN YOUR CREDIT AND THEY DONT TELL YOUTHAT THATS WHAT THEY ARE DOING. THEY TRY TO TALK ABOUT THE AMOUT OF THE CAR PAYMENT NOT THE PRICE OF THE CAR TO SCAM YOU AS WELL... AVOID LINDSAY GO TO RADLEY WAY DIFFRENT APPROCH REMINDS ME OF CAR MAX BUT THEY NEGOTIATE ON THE PRICES. *******GO TO RADLEY THEY ARE NOT LIKE LINDSAY. AGAIN IM JUST A CAR BUYER THAT CAN SEE THREW THE CONS AND SCAMS TRYING TO HELP OTHERS TO AVOID THE TRAPS AND UNPLEASNT EXPERINCES.

Great Service

Paul Beetle is a great service advisor! He is always makes me feel welcome and will do everything in is power to get me in and out. He is one of the many reasons I continue to buy and get my services at Radley.

Great Service

The Sales rep. Doug Frazier went the extra mile to make me understand and happy with all phases of the sale.

Radley Chevrolet - Best dealership in town

We have bought vehicles from Radley Chevrolet since 1995. It was like coming home again when we did our latest purchase. We came for a state inspection on our Jeep and ended up trading in our 2007 Tahoe for a new Traverse. The sale that was going on was too good to past up!! It is always a pleasure to work with Jonathan Pittman, Bill in financing, and now Marvin as our sales person. We will be calling Frankie in parts soon to order accessories I am sure.

Great service

I bought my car there back in November, 2006, and have allays gone back for servicing of the vehicle ever since.

Great Service

Once again I rolled in without an appointment and they were able to get in a stage 1 maintenance in for me while I waited. And it was ready 30 min sooner then the service writer thought it would be.

Great Service

Paul Beetle was very prompt in getting my vehicle in and was very honest about what parts/service it needed.He always makes me feel like "family".

Great service Excellent work.

My recent visit to the collision center was areal joy. everyone was friendly and the quality of the repairs is A1.

Bad Service Bait and Switch

I am disappointed with the service department. I have a 2009 avalanche and I am beyond disappointed purchased a year ago. Let me start by saying this is my 3rd one I had great experiences with the other that I purchased from Radley. When I bought this one I noticed on the car fax report the dealer gave me showed the door actuator was replaced. When I asked about it they said it was a one off thing that was fixed. Well about 6 months ago another one went bad I took it to another store to have it fixed. Now a 3rd one has gone bad I called the service department to ask if they could tell me which door was replaced on the carfax report and they said they couldn't tell but I could bring it in and they would look at it for the $109 (I believe) labor cost. This makes 0 sense to me they did the work and I know that the keep records. I then said ok well how much is it to fix, again they said the minimum labor was $109 but didn't know the cost of the part and said I need to speak with them. When he connected me they were closed. Besides this the side mirror motor has gone bad and the tailgate lock has gone bad. A umber of small things but they add up to so,done on a budget. I am extremely frustrated I honestly want to get rid of it but now I am sure I am upside down blah blah and since it's a contract I am stuck. Or they would say well if you put down $5000 we can get you into something for the same payment etc. My family has bought a number of cars from here but I think this was probably the last one.

Like new again!

Awesome experience with body shop! Repairs were done perfectly, loved that you detailed my car (it was looking bad!) so much that I'm back in love with it. Who knew? Thanks for doing great work. I appreciate it

Once again Great Service!

Another great experience. The Radley team always do their best to make me comfortable and satisfied when I come to service my vehicle.

Oil change

My appt was for 9AM but my car wasn't worked on until 10AM. I am happy with the service but hope in the future my car is worked on closer to it's scheduled time

Great repairs, not much for service

Well, as the latest was for hail damage and a gasket was supposed to be replaced while the vehicle was there and wasn't, Chevrolet is slipping.

Great service

As always, the service was great. Paul Beedle, my service advisor, was wonderful. He made sure all of my service needs were met and kept me informed.

Outstanding Service

I brought my car in for an oil change and tire rotation. The young working the oil change and rotation area was professional and seemed to care for my car as if was his own. I'm not sure of his name but his hairstyle was dreadlocks. Outstanding Job!!!!

Graduation gift for daughter

David Tarte made this a very delightful experience. We purchased a Spark for our daughter's graduation, as a surprise, and did everything possible to make this special for our daughter.

Thorough and patient

Employees put in a lot of effort to find the vehicle we wanted. They were also patient while we waited for our funds to become available.

*Mr. Marvin Williams is the man to see*

Mr. Marvin Williams was the most amazing salesperson. I contacted Radley Chevrolet in the morning and within only 5 hours I had a brand new 2014 Chevy Malibu. Mr. Williams is an expert at Radley Chevrolet who listened to what I wanted in a car and he produced the car of my dreams. His knowledge and professionalism allowed me to feel comfortable with my purchase. Thanks to Mr. Williams I am now the proud owner of a car with good gas mileage and top notch safety features. Thanks Radley Team!

Smooth service

Susan fron the service department was fantastic. I called her to notify her that I was going to do the night drop on my 2011 Chevy work van. I needed a tune up, work for a recall, and my shocks evaluated. The next day I received a call from Susan telling me the vehicle was ready. Once again a flawless service.Thanks!

Happy 2014 Corvette Owner

I called to inquire about a 2014 Corvette on your website and was fortunate enough to speak with David Tarte, he was so helpful on the phone that my wife and I decided to drive from Smithfield, VA to your dealership to look at and test drive the car. We got to the dealership at about 2 pm in the afternoon and left just before 6 pm, I was driving my new 2014 black-on-black Corvette coupe. David made it easy and enjoyable to purchase my new vehicle, everyone else we dealt with was also nice and helpful. Thank you David!

Great Service

For the last 4 1/2 years my experience with the Radley Chevrolet service department has been outstanding. The staff is very informative before and after the repairs. I know that when I drop my car off for service that it is in good hands. Thanks Radley for taking great care of my Equinox.

Lees Van Service, LLC

Zach and the evening crew continue to provide extraordinary service to our vehicles. This was delivered ahead of schedule. Great care and customer service. Thanks!

Confusion on pick-up after service

The only suggestion I offer is to please tell me where to pick up my vehicle after I leave the cashier. After I paid, I didn't know how to find my vehicle. When I asked, I was told to wait out front. After waiting for several minutes, I went back inside to ask the cashier again. There seemed to be a lot of confusion as to where my truck was. I finally found it on my own.

Nice 1st impression

Called about the recall on my Chevy CB. They placed the order for the part. Really too early to fully complete a survey. Fella I spoke with was exceptionally helpful...but the job is not yet complete.

Great service, friendly staff

Took the car in, Offered me a ride home. Did oil change, state inspection and repair a recall. Great job

Thanks for the service!

Susan kept me informed throughout the process as always and I was given a loaner to use while my car was in your care.

great service and wonderful staff

the people in the service department were very friendly. They called me when my car was ready and explained to me what they had done to fix it. I could not have asked for any better or quicker service. I will not hesitate to take my vehicles back to Radley and I have recommended Radleys service department to some of my friends.

Great service

Normal good service. Never received a call that my vehicle was ready. Waited an extra 24 hours and called service to check the status. Apparently my paperwork got lost with other paperwork.

New sales great

Thanks to Karen Jerman and shark eh got a job well done.. Many thanks to the managers of Radley that got things done..Darrell

Good experience.

I do not like the Fast Lane experience and would prefer a scheduled appointment so I could plan my time better. The Fast Lane for service took over 2 hours.

Outstanding Service, Facility, and People

Radley Chevrolet is the best dealer I have ever been involved with, from purchasing my vehicle to the services provided in ensuring that it is always functioning in tip top shape. I will most definitely purchase from this dealer again. Thank you for your great customer service.

Safety inspection and nitrogen in the tires

Left the car on sunday, and received call at work at 7am about what was needed. follow up call to inform me that car was finished. Great service all the way. Tahoe rides better with nitro.Thanks Armor Brown

Radley Chevy were excellent to deal with!

Aaron and Tony Coghill were excellent to work with. Karen Jerman, Vincent in Client Service and Michael in finance were also excellent professionals. I will recommend Radley Chevrolet to friends, family and co-workers. Thank you.

Quick efficient service, with a smile

As usual, the service department was courteous, expedient, and professional. The service and inspection I was there for was performed and the experience was short and sweet.

Thank you

They were extremely courteous and the person who drove me home and picked me up was very pleasant! Only thing is that I had to be calling to find out about status. They told me car would be looked at at 12:30 pm and I had to call around 3 to find out what time it would be ready, they never called me.

Excellent Service

Had standard service done to my car, it didn't take nearly as long as anticipated. Everyone is friendly and helpful.

Great Place to buy a vehicle

Very personable.. very knowledgeable.. tried to go out of their way to make me have a good experience.. very easy.. I didn't have to do hardly anything and had a new car w/in 5 days.. would definitely come back

Great Service

It began with good service from Julius Elder, in sales. For the near two years we have had the vehicle the navigation screen would dim/to out intermittantly, but not at the dealership. We brought the car in to service Tire Monitoring System because the light came on and for routine oil change. It was about 1pm. I pulled into the garage and backed out and back in at the dealership and the screen went black again. I showed it to Jose and asked that he verify that it happened because I had complained so many times and the dealership hadnt happened been able to replicate or before. Rick Roberts listend patiently to my complaints and noticed that the safety inspection sticker was positioned right above the light sensor. The sticker was repositioned which seems to have remedied the problem. I felt vindicated and like a valued customer. BRAVO! and Kudos to Rick Roberts!

good service

It was good, my issues were resolved. However the amount of money that was covered by the warranty was not listed on the sheet that was given after the service was done, also, there was no description about what each code meant.

Radley Chevrolet is one of the cleanest facilities

Bryan was my service tech and he always does a great job with taking care of our needs at the Radley Store. He is very professional, attentive and detail with explaining what is going on with the vehicle and the cost are known right out front. I show up with our vehicles and i go directly to Bryan because he gets the job done with a great company representation for Chevrolet and the Pitman Team.

Superior service!

Our Equinox was serviced professionally and promptly. The vehicle had a state inspection, an oil change and tire rotation in under two hours with no appointment! Very impressive!

Lees Van Service, LLC

Zack was very attentive to my needs. He exceeded all expectations in customer service and delivered my vehicle in excellent condition and right on time. Your entire staff continue to make my experience at Radley satisfying. That is why I continue to bring my vehicles ( 6 of them ) to you for service.

Very Poor People Skills

Title says it all. The customer is definitely not right in her office and she makes no attempts for excellent customer service. A very argumentative person. Geico should switch who they deal with because this also falls back on them as a company being guilty by association. I definitely would not recommend The Body Shop just on principle alone.

Don McQuistion , Shopping online

Searching for a replacement vehicle, expressed interest in a listed vehicle from Radley Chevrolet. I was contacted promptly and all of my questions answered. Responses were from online and landline contacts. Due to a schedule conflict unable to visit dealer presently, but will review their inventory when my search resumes.

Body Shop

My visit was to the Body Shop. As always the personnel in the Body Shop area have always taken care of me. Happy, warm felt welcome everytime. I have recommended then to many friends. If something was wrong with the work they did, they stood by it and made sure that I was completely satisfied.

Great service

Arrived expecting to have to drop my vehicle off over night for an oil change and tire rotation before leaving on a trip. was pleasantly surprised when I was told if I wanted to wait that it would only take 45 mins. to complete the service.

Superb Sales Team

My DaD and my experience was stress-free and without any pressure from your team. As a matter of fact, it was kinda fun. Mr. Coghill does an OUTSTANDING job, in that he is calm and contributory to the process !!! The only issue is that there ain't no 8-Track in our Malibu !!! (Please consult our report POSITIVE report to Chevrolet Corporate Office.)

great survice at Radley Chevrolet

Some dealerships wash customer cars following service. It's a nice perk if you could find a way to do it.

Great Collision Center Experience

I had some body work done to my Camaro SS. It was damaged while shopping at a local retailer. The Radley Collision Center, was simply awesome. From the estimate, to getting my car back in a like new condition, and it was in less than expected time, I am extremely pleased.

Great Sales and Service

One of the best car buying experiences I have had. I found my car online and sent in a e-mail request. Karen Jerman contacted me via telephone within an hour after my request. We set an appointment for a test drive. The Camaro is now parked in my drive. Great people and Great Service.

service

I called back to service due to they charged me for the oil change and I have free oil changes. The paper was on the set of the car. had to leave a message and still have not recd a call back.

Great experience

Johnathan Sauceda was our salesman. He was very helpful, answering all our questions. I am a return customer of Johnathan an Radley Chevrolet. Very pleased with our experience.Thank youChris and Elissa Parks

Craftsmen

As a business owner time is very valuable to me. I dropped off one of my work vehicles, which needed an inspections and new brakes and rotors late a night with instructions left at the drop off. I was grateful to Radley for getting my vehicle completed the next day. I was also informed that there were parts ordered for a recall on this same vehicle and will be notified when the parts are in. Thanks! (Craftrsmen)

A visit that was beyond anything I expected.

From the moment I stepped on the dealership lot and encountered Danial Castro, the gentleman who assisted me in trying to get a car with poor credit, I can truly say I was impressed with his attitude and the way he treated us from the get go. Dealerships that I encountered earlier in the day, as soon as they heard the word "Bad" credit, didn't seem to care or I was told to come back in 6 months. Daniel also said that I would have a CHOICE, meaning more than 1 car that the dealership and "Bank" could put me in. After filling out paperwork and waiting for some sort of financing, I was please that Daniel said I had been approved with a 2nd chance "Bank" and would be given the op to improve my credit with my purchase. From there on the encounter with Michael in financing was truly a great experience. Everything was explained in "Laymans" terms, easy to understand. Overall the visit to Radley Chevrolet was beyond ANYTHING I expected. I have nothing but great things to say about the dealership to my friends and family about the way I was treated. Truly top-notch when it comes to dealerships in Fredericksburg and the surrounding area. THANK YOU THANK YOU THANK YOU!!!

Paul Forster Score an A+ as a Salesman

Paul Forster is our new Salesman for Personal & Business. He has been exceptional and gone out of his way to help with the purchase of two Personal Vehicles. We need special help as our company demands much of our time so we do need catered to. He gives us all we need to make the sales happen. Consider this another successful sale.

Great service - Radley Service Department

The customer service representative went out of his way to ensure the programs that I had in place were applied appropriately - he made several inquiries to external service departments ensuring the right program was employed. Many Thanks!!!

Good service, clean facility, very busy location,

On my previous visit the Tire Pressure Monitors were not reset after the tires were rotated. At my most recent visit I brought this to their attention and the issue was corrected.

Hopefullt stalling problem is fixed

The reported problem seems to be corrected, I appreciate the work done. This the second time to correct the problem. First time reported surging. nothing done to correct. Second time engine stopped completely. The first problem is corrected, also corrected is delayed downshift and somewhat sluggish performance.

Good service to an out-of-town driver in need.

I had traveled from Erie, PA on Friday with a noise that got louder but didn't impair function of the vehicle. Radley's service people found a bad wheel bearing and replaced it in a timely manner under the warranty. They were courteous and considerate and greatly appreciated.

Radley Chevrolet is Great!

I had a great experience. The courtesy and customer service that was shown to me was great! All of my questions were answered with knowledge and patience. Thanks!

Great Service

Simple oil change. I am getting to know the service associate pretty good. I always work with the same guy when I pull in. Easy service. It was great that it was fast too.

Nice facility, good selection of reading materials

Brian G and his team took care of my vehicle, but 2 hours to do an oil change, tire rotation and inspection? I don't think I've ever waited that long before. Good job, but let's pick up the pace a little. Thanks

Excellent Service. Especially Chris!

As always, Chris was attentive to my service needs and went the extra miles to fulfill VA emissions testing at another location. All required services were preformed in a timely manner and the shuttle service to my home and back was convenient for my needs while my car was being serviced. Keep up the good work Radley and Chris and I will continue to use you for all my future services.

Great Service!

Had a great experience with the service department. Chris is always a pleasure to deal with when I have my car in for service/maintenance. I have shopped around for pricing and the dealership was spot on with other reputable mechanic shops. I brought a quote on tires to Chris that was less than he originally quoted and he was able to match the quote just to keep my business. Everyone in the service department is very friendly and professional.

overall good

great service and enjoyed talking with Paul about what I needed to fix my car. it ended up being quite expensive though-disappointed that a 2-year old Chevy that I had bought used from carmax had a dead battery, faulty spark plugs, and a bad ignition coil.

Great Service

We were taken care of in a timely and extremely professional manner. We received a clear break down of everything that was being performed on our vehicle that day and was made comfortable while we waited. Our questions and concerns were met with knowledgeable and helpful answers. Would recommend this dealership to anyone without hesitation.

Great service

Great customer service the salesman took as much time that was nesacery to ensure that ever detial of the car and the sale was explained to the greatest detail

Great Service

We were not pressured by the sales staff. They did everything they told us they would do. They worked as a team to take good care if us.

always very helpful and great customer service!

Radleys has always been a great place to shop for a vehicle. Staff is very helpful and they have great customer service! Not to mention the quickest, best, complete oil change service in Fredericksburg!

2004 Tahoe running great!!!

Bryant and the service staff were very friendly and listen to my concerns. He answered all my questions which put me at ease. Service was quick and checking out was professional. Thank you all for a wonderful experience. ::))))

Tim Mead

Excellent, Pete is a fantastic person and in no way a pushy salesman which usually steers me away from car dealers. The whole staff treated me well during my visit. Great Job!

Great Service

Radley service Department fixed my car fast and returned it in great condition

Routine Service

On Thursday, I was notified by OnStar that I had low tire pressure in my front right tire and I needed to have my car serviced. The first service was completed and the tires were rotated. On Saturday Morning, I contacted a local tire company that sells Michelin Tires and they contacted the tire manufacture and the defective tire will be replaced on Monday. If all the sensors are not reset, I will drop off my car Tuesday evening as planned. I sincerely appreciate all your help.

Great promotions with great service

drove my traverse to the oil change door, exited the vehicle, was met by bryan gillispie who immediately recognized my needs, prepared the work order and ushered me to the waiting area. thirty minutes later he gave me my invoice and explained the work that was accomplished. paid my bill, and departed the dealership happy. thanks for the pleasant experience bryan and company...

GREAT SERVICE

COULD SOMEONE PLEASE TELL JOHN BUCKNER THAT HE IS AWESOME. IF IT WAS NOT FOR HIM I WOULD NOT HAVE MADE THIS PURCHASE.........

Great service!

I brought my 6-month old vehicle in for an oil change and to check the alignment since I was advised that my alignment might be out of order when I had air put in my tires. The technician checked my alignment quickly, and advised that there were no problems, and then changed my oil/rotated my tires, and I was on my way. Very nice people. Very friendly.

A good experience

My whole experience at Radley Chevrolet was good from the time I walked thru the door until I left with my new car. I made my first 2 car purchases at another GMC dealer in Fredericksburg & my experience at Radley was by far the best! It started with Karen Jarmen, the Internet Manger, responding to my husband's query in a very timely manner; despite my telling him it would take 24hrs or longer. Impressive! Jerry Lester our salesman was very knowledgeable about the Equinox & after a short test drive I was sold; much too my husband's delight for taking me there in the first place & proving his point. We were supposed to be visiting other dealers in the area & that never happened. Proud to say we are both now Radley Chevrolet customers.

Great Service at Radley Cadillac

Each time I use your Service Department it has been an incredible experience. You can usually get the appointment time that you want to include the day that you want. You are treated with respect and told along the way while you are waiting where you are in the process and how much longer it will take and the service people are amazing. I even had a questions about my phone in the car and the person that helped me was amazing. I am so sorry that I forgot his name but he was so helpful and explained so many things to me besides the phone that I was eternally grateful. If you could find out his name that would be great, I usually use Chris in the Service Department but I had the other person that works with Chris who was also wonderful but unfortunately I have forgotten his name but he found me a person who could help me with all of my questions on the computer in my car and he was so wonderful and I would like to make sure that he gets thanked for his service. I cannot tell you how great your service department is I have always been treated like a individual and not as a number and I will tell you that I appreciate that more than you will know. I have owned several BMW's and have used their service departments all over and have never been treated as well as I have at Radley, you are to be commended for that. Thank you again for your dealership, your service department and for the experience of dealing with you. I am thankful for that.

Service department

service department is tops. get to the point and tell the truth no matter how bad it is. Thats a good thing.

Great service.

Your dealership is top notch. Your service department goes above and beyond to satisfy the customer and take care of each issue that you present. I have found your dealership to be one of the better one's that I have dealt with. They treat you with respect and make your experience pleasant.

Customer Service

My first phone call to your dealership speaking to Mandy your warranty person, was not so good. My second phone call to a manage named Mike, I apologize, but I didn't get his last name, was good. He listened and told me who I needed to speak to that would get my issue resolved. I sent the person he referred me to Mr. Joe Vitalie an email and he responded within minutes and resolved my issue. He ordered the part I needed and told me he would contact me to set an appointment to have it installed as soon as it arrived and he did just that. Thank you Mr. Vitalie.

Great Radley Cadillac Service Dept.

What a Friendly & Great Radley Cadillac Staff this dealership have. I was in for recall and did not have to wait too long as my car was all washed and shiny like brand new. Hat off to Richard Holzshu & the rest of the Staff !!!

Great Service

My service tech, Bryan Gllispie, was courteous, knowledgeable and more than willing to answer all my questions. Even though I added one item to my service, not on the list when I made the appointment, Bryan took care of the task in a very timely and efficient manner.

Service

Brian Gillispe was very helpful.I do have issues with GM for not owning-up to obvious defects in their products after the warranty has expired.

moved me to so i wouldn't have to wait too long

it was a 2 hour wait but most of the one's that were in front of me drop offs so they moved me in front so I only had to wait 30 min

Very Good Experience

I want to be completely clear that the sales staff with whom I interacted were extremely helpful and professional. A general comment is that a number of salesperson were acting unprofessionally. I would strongly suggest that salespersons be required to smoke somewhere other than the main entrance area of the dealership. For one, it looked like there were way too many salespersons on shift - there was just a big gaggle of people at the front door - not a big deal. What was annoying was when I had to walk through a haze of smoke with my wife and 2 year old daughter in order to go back into the showroom.

Good Service

Rick Jenkins was a pleasure to work with. He was very patient and took time to answer all of my questions. I highly recommend working with Rick.

The CTS in the Commercial I bought it!

Great experience working with Bob Anthony, John Young, and Karen McCormack. Oh! And it isn't everyday I bump into Michael Jordan when I'm looking at buying a new car.

So glad I chose Radley for my purchase.

Marvin Williams was very pleasant to deal with. No pressure and was always very responsive to my questions regarding my order and the process.

Great Service

Any concerns I had with my car were tendered to. The staff at Radley Chevrolet were professional at all times.

Quick, easy deal

For the first time in the past three cars that I have bough here, I finally had a no-hassle deal at Radley. I was glad to see that I could be in and out in 40 minutes to purchase my car. The dealing was done rather quickly on my terms, and finalized very quickly with minimal sales gimmicks. I appreciate that.

Great Service Advisor and Shop Work

Radley has been servicing our truck for years. Susan Foxwell has always been kind and fair with us no matter the situation. Our truck is older and she was understanding as to the prioritization of needed work. The fact that she does this is what makes me get the work done at Radley as well as to recommend the service and advisors to friends. I would like to thank Susan and Tony in the shop for the care of my truck.

NEW VEHICLE PURCHASE

THANK YOU DAVE E. GREAT BUYING FROM YOU AND RADLEY CHEVY. ALSO GREAT SERVICE DEPT.

Excellent Salesman Julius is highly recommended!

Along with price, service offers, and our salesman Julius, who was the catalyst that ensured we purchased, our Saturday was a rewarding experience. Furthermore, our finance rep was equally excellent. These two gentlemen provided the best experience we have had in an auto purchase....and we have bought a lot of vehicles over the past twenty years all over the States, this our first here with Radley was the best!

great service

I came in and had a oil change and your 27 point service. They did a good job. But this time I didn't get a paper showing me what all they checked. I have got a check list all the over times.

Regular maintenance, purchase of replacement key

The experience was fine, everyone was kind and approachable. One recommendation is, if coupons are available on the website to cover maintenance or accessories purchased, then the coupons should automatically be provided to the customer at check out.

Excellent Service, friendly staff

Good friendly service, service manager consulted me before proceeding with servicing, like to keep my car as safe as possible and feel I can do so with Radley service

2014 zl1 purchase 3-11-14

3rd time dealing with Paul and Bill.. 2 great guys......I feel the cars sold at fair fair price, but I feel & I KNOW im getting dipped on trade in. but, seems that way at any dealer. sometimes working with customers ..and value of cars is way more important than ,making thousands of $$ on the trade in also.. that kinda is ticking me off. I Respect everyone. ..but really what I got for my 2ss with 11,000 miles....being 3RD transaction. I feel they could have done better on the trade. Esp when I left thousand of dollars of accessories on the car. Maybe I should just request to be able to go there and take all the extra stuff off.... I didnt get anything at all for the stuff.

Great Service, Good Experience

The overall experience was just great, thanks to the service representative and salesmen. This was the BEST experience I've ever had at the dealership.

Excellent service

Everybody was very helpful taking car of my car. The best part is they got it done in a very short time.

Service

It took a long time, I found that the young men were standing around a lot instead of fixing cars, which upset me because my car couldve been worked on. I was satisfyed with the gentleman that worked on my car, however, as he didnt make excuses as i have dealt with before, and he was polite.

Best all around service and support

I think Radley is the best for service. Better than Rosner and way better than Purvis. You guys are great all around. Susan in service is outstanding and always takes care of me.

Great Service

I received exelent service. I had my car back in less than a day and I was kept up to date of everything going on throughout the process.

A solid facility.

Mr. Davenport is a very experienced sales person and it was a pleasure working with him. He did everything possible in making us feel welcomed and satisfied.

Great customer service

Susan provided me with detailed explanations that included indentifying the problem and the costs associated with the part and repair.On a separte note, I would encourage for Radley to incorporate customers paying for service over the phone and locking keys and receipt in vehicle, and place keys and receipt in the visor or under floor mat per customers request allowing for vehicle to be picked up after dealership hours. This would definitely accomodate customers who are unable to arrive at dealership during operating hours. Just a thought.

Great Service

Brian Gillespie did another superb job of getting the work done on my Corvette and keeping me up to date with the progress.

Great Experience!!!

I was in a horrible situation with my trades and Tony was able to get me out of them and into a new vehicle that I am thrilled with!! Two thumbs up!!!

Great car buying experience.

I did my shopping, negotiated my terms and finalized my purchase all via online. My salesperson was responsive, certious, efficient, knowledgeable and very gracious. She even worked from home and all hours. I had four dealerships that were all within a couple of hundred dollars of each other. She was the only one who asked, "what will it take for us to earn your business?" I told her. She did not argue, tell me it wasn't possible, she simply delivered. When I arrived at the dealership, I was offered a drink and found all the paperwork to be complete and just required my signature. My new vehicle was prepped and parked right by the door. Although another salesperson was working with me, my internet salesperson came over and introduce herself and thanked me for my business. My tags were swapped and I was on the road. I will not only recommend this dealership and salesperson to others, I will be making my future purchases here.

VIP treatment

when i visit Radley, i feel like a part of the family. I'm treated like a VIP and get excellent service from friendly and courteous associates.

Best Dealership I have ever purchased from

I wish to extend my sincere thanks in making a once in a lifetime purchase a perfect experience. It started with your internet sales team who greeted me electronically and turned me over to a fantastic salesman, Paul Forster. Mr. Forster was knowledgeable and represented your dealership in the most professional manner; immediately earning my trust. I know your dealership is in the business to make a profit, but I never felt like price was keeping me from buying my second car from Radley. I cannot forget to mention Johnathon, the General Manager and John Buckner, the sales manager, who supported Paul and took the extra steps to ensure I was satisfied in every way. Your finance officer, Bill Redding, was top notch as well. My loyalty is cemented and I promise to give Radley first right refusal on any future purchases.I purchased a new C7 Corvette and knew that allocation and constraints could be a limiting factor in completing the sale. I made it a priority to buy from Radley, regardless of how long my wait was for the car and I was rewarded for my loyalty and patience. I could not be happier or more satisfied. I can say, without hyperbole, that Radley Chevrolet is the best dealership I have ever worked with, run by true professionals who recognize the benefit of taking care of a customer. Being one of those customers and I assure you I will return again.

Enjoyed Purchasing My Vehicle