Quirk Kia

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 4.5 Quality Of Repair: 4.1 Overall Facilities: 4.4 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.6 Overall Experience: 4.6


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Professionalism

5
weave on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

...Francisco Reyes Flores leased me a new Sorento.. He was a true gentleman and a tremendous help to me. I would recommend him to anyone looking for new Kia. Francisco is a consummate professional who goes over and above his job as a salesperson.


Very bad customer service

1
Max555 on 11/09/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

The manager in Quirk Kia in Braintree (his name is Justin) called me couple times and told ld me that there was a great deal for kia optima lease.I went to the office. He introduced me another sales manager. He was very rude. Did not want to work with the customer. Gave me almost double price that I was told before in this office.Did not let me finish my words and said: "You have a good day gus" He literally kicked us out of the office.Don't yrust them. They tell you one thing on the phone but another then ng in the office.


2016 kia soul

4.5
Barb S. on 11/07/2016

Buying Process: 5.0 Overall Facilities: 4.0

Francisco, very nice person to deal with. would buy from him again. and would send a friend or family. thank you again.


Kia Optima

4
Debra Disario on 10/27/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I leased a Kia Optima I leased my last car from them it was a Kia Soul. I leased both cars from Frank Burns who is very helpful and made my experience very easy on leasing another car.


I just purchased a 2017 Kia Sportage at Quirk.

5
Joanne N on 10/19/2016

Customer Service: 5.0 Buying Process: 5.0

When I first went in to test drive the Sportage I said I was going to test drive other cars before I made up my mind. I worked with Bernadin who was an absolute gentleman and answered all my questions. I returned to Quirk and purchased the car through Bernadin. He worked really hard to find a model with all the options I wanted. Mike dealt with the financial part. A positive experience and I love my car. Joanne N.


Best Customer Service from Francisco

5
Mohammed Ahmed on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am coming to Quirk Kia for the second time with the same customer service Francisco. He is very helpful and do every effort to keep customer happy. I am happy to do business with them for second time. He understands my needs, my budget and my interest in the car and tried to get everything i need within my limit. Thanks to Francisco and his team for the effort they do. Thank you again


Great sales person

5
AWest on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Francisco made this a great buying experience and I was satisfied with the price I paid for my 2016 Kia Soul.


Salesman, Gordon was excellent!! Happy customer!!

4
John barker on 10/13/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

Very happy with salesman, Gordon!! Going back for another sale. Thank you!!


Quirk Kia Comes Through

4.7
Bill D on 09/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Sean Conway was a great sales person. Worked well with and his boss to get me the deal I needed. I highly recommend the Quirk Kia staff , particularly Sean. I traveled a distance to make this purchase and it was well worth it.


Stay Away at All Costs

1
mbusack on 09/30/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Just had the worst customer experience of my life at Quirk Kia. I went in looking to buy a used car. I was considering trading in my vehicle and buying either one or two used cars (a large investment on my behalf.) I was immediately approached by a salesman named Ali Tubaishat. From the very beginning it was the typical used car dealer experience I was expecting. He was very pushy, trying to get me to say I would commit to buying a car today. We looked at two cars, then he brought me inside and started to wheel and deal with the managers. After being there for a total of an hour and 1/2, Ali and his managers had me tentatively interested in a $21,000 financed deal for a used car with 60,000 miles. However, I stressed the whole time that I wanted to think about it and potentially look around since this was the very first hour I had even started looking at cars.When Ali started to check my credit he began a conversation about what would happen next (we would switch the plates, call my insurance) and I stopped him and said, "I'm not agreeing to buying this car yet."Ali immediately said "what the xxxx are we doing here then?" And I was totally taken off guard and said "Forget it, I don't want to buy a car from you if you are going to treat me like that"He stood up, ripped the paperwork up in my face and walked across the dealership to get my keys swearing at me in front of all of the other customers and coworkers.It was a humiliating and wildly inappropriate situation. When I left the general sales manager was still trying to sell me a car. I was flustered and wanted to just leave. About 15 minutes later the entire situation started to sink in and I called to complain about the incident to make sure it doesn't happen to anyone else.The person who answered the phone in the sales room pretended to listen to my concern and then said "oh ok, I'll fire Ali and you can come get two cars." Then hung up. It was clearly Ali again.The whole situation made me very uncomfortable and is completely inappropriate. No one forced me to go to Quirk Kia, I was genuinely interested in purchasing vehicles. They had no right to treat me the way I was treated.Beware for sure!


2017 leased vehicle

5
Ruth on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This week I leased a KIA Sorento from Quirk. While working with Bernadin was a very pleasant experience, some of the other sales people did not impress me with their professionalism. Bernadin came across as not only professional but interested in meeting my needs without any hassles. Hopefully if I have any mechanical problems my experience will be as satisfying.


Best help I have ever received at a dealership!

5
Laura on 09/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I never thought buying a car could be so easy until I worked with Sean and Eddie. They were so friendly and helpful I felt like I was just hanging out with friends rather than leasing a car! Would most definitely recommend to friends and family!!


THE BEST!!

5
Nikki on 09/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second time dealing with Quirk Kia and I couldn't be happier with their service. Francisco was amazing and very helpful. Everyone that I spoke with or dealt with was professional, knowledgable and friendly. I can't say enough positives about Quirk Kia. I live an hour away and will ALWAYS drive to do business with them. Thank you so much for all of your amazing effort.


Easy peasy

5
Shawna on 09/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The best experience I have ever had buying a new car! Frank Burns was a absolute pleasure to work! Told him what I was looking for and what I could afford and he made it happen. Will definitely be coming back to Frank & Quirk to buy my next car. Very happy!


Ali Tubaishat

4
jody on 08/30/2016

Buying Process: 4.0 Overall Facilities: 4.0

Ali Tubaishat was great help and has a great attitude . wonderfull kid. Made it easy.


Easiest purchase experience I have had

5
Chef Dave on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Frank Burns did an excellent job for me during this process. He knew the process in and out and steered me in the right direction without pressure, giving me the pros and cons of each scenario.Had a price and a payment in front of me within minutes of deciding on a vehicle that fit the parameters of my budget.


2016 Kia optima

5
Patricia Sawyer Bourgoin on 08/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

At Quirk Kia in Braintree you can expect top notch service and excellent deals. Having previously purchased my last car from this dealership I knew good things were to come from going back. I Love the car and the price was amazing!


Elizabeth B

5
Elizabeth Bettuch on 08/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We drove 2 hours from western ma to purchase my new 2017 Kia Sportage . From the initial internet contact to the follow up satisfaction call this was a great experience . My sales person Frank Burns was outstanding . I was clear about my vehicle needs and he showed me exactly what I asked for . Frank didn't try to upsell or show me something I wasn't interested in . It was clear we had made this trip to buy a vehicle and Frank Burns made that happen . I drove away with my brand new SUV and I could not be happier . I would highly recommend this sales man Frank Burns and this dealership to anyone !!


Great place

5
Shane on 07/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service! Everyone was very nice, kind and very professional. Easy to talk to and they got me the best deal. See Alix he was very helpful.


Do not buy insurance form Bernadin at quirk

3
Gotrippedoff on 07/12/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 3.0

A better Ins. Co. is a ripoff. I was referred to him by Bernadin at Quirk Kia. I got ripped off for 100.00. A better ins co. specifically Patrick at 508 202 7178. I have tried to call Patrick numerous times and he will not answer the phone. He can keep the 100.00 even though I could use the money as I just returned to work after beating cancer. He lied about the payments I would be making on my Ins. He calls me 2 days after taking out the 100.00 service charge and tells me a completely different Ins. rate. DO NOT DO ANY Ins. business with Quirk in Braintree or a better ins. co. !!!!


Service

4.8
Dutchman on 07/03/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have to admit, I have had no problems with their service the last couple of years. They are professionals, they know what they are doing. I expect any and all problems to be corrected the first time and they are fixed. Although, I had a corvette that had a roof leak. New triple black 2003. They left the contract open on the repairs. It actually only showed me being there once, when I was there 8 times for the same problem. That was then this is now!


Terrible don't go here!

1
LA on 06/23/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

If I could give this place 0 stars I would.Obviously they suck you in with these amazing lease deals. I go in last Monday sign a lease for 2016 Optima. Drive it for two days and my ears starting ringing. I call Sales speak to John (don't go to him) (he's only been there for a month) and he tells me if the problem is not resolved I can get my down payment back as long as it's within 45 days. I had this car for 5 days, was not offered a rental car (apparently you have to ask) when I did ask they said they had none available. Now they're waiting for parts that could take a few days to get in. I call John back in sales asking for my down payment back and that I no longer want the car and he tells me I'd have to come in the next day to speak with a sales manager (Matt). John also informed me he would not be getting his $1,000 bonus because I gave him a 3/10 on a survey when it came to time I spent at the dealership (total of 4 hours waiting to drive it off the lot when I forwarded him a copy of the insurance binder that morning at 9AM). Finally, get transferred to Matt (manager) (clearly raising my voice because now I'm without a car and have no rental car to get to work) and he threatens to hang up on me (which he did). Call back 3 times, hung up on all three times. Will be heading there shortly to sort this out in person. Very unprofessional crew here at Quirk.


A good dealer

4
gasawaye on 05/01/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

If you need a Kia, this is the place to go. At least that's what I think.


Great Experience!!

5
cindyZ on 02/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nothing but nice things to say about the experience we had with Quirk Kia. Shawn Schwotzer and Matt Sweeney were so helpful and gave us a great price with no hassles whatsoever, I'll definitely be sending them some customers!!


Best dealer

5
Droc on 02/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The girls in the Internet department were so friendly and extremely helpful. They answered all of my questions that I had. Also Matt Sweeney was very friendly and professional. Awesome experience all the way around. I am obsessed with my brand new optima


Matt Sweeney

5
Ashley on 02/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my car last month from Alix who was very friendly and extremely helpful. Matt Sweeney who is the general manger had come over and asked if I had anymore questions that needed to be answered, He was very professional!


love them

5
sean2014 on 02/24/2016

Pricing: 5.0 Overall Experience: 5.0

I would differntly recommend this dealer. As I walked into KIA the sales people were very genuine when they said hello how are you. They didn't jump all over you to sell you a car which I appreciated, nothing worst then a sales person just looking for a sale. My personal salesperson I had was Sean Conway not your regular salesperson he listened to what i wanted , what my price range was .He found me a 2012 Kia Sorent with low mileage , knowing I needed a safe car for me and my son I feel he took great care of finding what I needed. He was easy to talk to, explained everything about the car, and answered every question I had so I would understand the whole buying a car process. The manager Matt Sweeney worked hard not to take advantage of me and gave me the best deal for me . I highly recommend this place. Please ask for Sean Conway ,,,tell him Kim sent you . I love my new KIA .


My first experience buying a car!

5
Krismcl on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quirk Kia in Braintree is amazing. I walked in to get a car with no high hopes and couldn't have picked a better place! Walking in I did not expect that I would leave that day with my Kia Optima. Sean Conway was very clear, upfront, and honest. He was looking out for my best interest, and what I could afford. I was greeted with such friendly people. Matt Sweeney was so helpful finalizing the deal. I have never met such an amazing team! I love my Optima and if you are looking for friendly and honest dealership this is your place. Buying a car is overwhelming and I felt no pressure. Everything was done in a timely manner and nothing was pushed down my throat. I can't say enough about my salesman Sean, he made sure I understood everything throughout the entire process.


New Car

5
janman on 01/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 4th KIA I have purchased in the past 2 years from Francisco Flores. I keep coming back to KIA because of Francisco, he always makes sure I get the vehicle I want at a great price. I have purchased KIA's from another Dealer, no names mentioned and found them untruthful and dishonest in their dealings, never again. The only complaint I have is that I haven't in all my dealings I have never received a request for review of my purchase from Quirk. I went to their Website to offer this review, because I feel so highly about my sales person, Francisco, whom I'm sure I'll be seeing him soon for addition purchases. Right now my driveway is full of KIA's (5). Francisco please have them email clients as I'm sure they will be 5 star reviews. I also notice this site only allows one persons name.


Frank Burns best car salesman

5
Margaret Ahl on 12/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

after doing a little research I decided I wanted to check out the KIA's. went to the KIA in Braintree and was greeted by Frank Burns one of the salesmen. Instead of Frank shuffling all kinds of information and brochures in my face, he actually took the time to listen to what I was looking for. I was very impressed with his professionalism, product knowledge and most of all understanding. after looking at a few cars I decided on the KIA Soul. This car drives so smooth, easy to handle and most of all in my budget. After the purchase it didn't end there. About 2 weeks after the sale I received a phone call from Frank Burns just asking if I was happy with my purchase he also gave me his cell phone number and told me to call him anytime I have a question or concern.


Patrick in Service is great!

5
Pkuczynska on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car started making sounds some time ago, I know absolutely nothing about cars so I decided to call Quirk Kia to see if I could find some help diagnosing the problem and getting it fixed as soon as possible. I rely on my car to commute for work and school everyday therefore I was a little worried about a dealership taking too much of my time and taking advantage of my lack of knowledge about cars. I talked to Patrick Gallo in Service and had an appointment scheduled for just two hours later. Patrick was a great help and seemed really dedicated to his customers and what he does. I appreciate his timely service and great customer service skills. I'm glad I was able to get my car fixed quickly with his help. If I ever need help with car issues again in the future I'll know Quirk Kia will be the place to go!


Bait and switch tactics.

1
Dissatisfied on 10/31/2015

Overall Experience: 1.0

Called on an ad for a car when we went in to make the deal the cost more than doubled. I had bought 3 other cars from Quirk Nissan and same did not happen. I will never do business with any Quirk dealers again.


Poor Poor customer Service

1
Venteesh P on 10/22/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I called to get information about a lease special for $29 per month.I spoke with a manager by the name of Mark Otoole that was very rude when i asked him questions about sales tax and fees and later told me i can take my business elsewhere and said I was a caller from another dealership trying to find out there secret and hung up. I guess he was running out of stories to tell me why the lease special was only $29 per month. Later that day i had close friend of mines visit the dealership to only be told lease special is just to get customers in the door and that they never honor what is advertised. Later that day i went to a dealer that was honest and purchased a vehicle. I asked to speak with a general manager about the issue hopingto get an appology but the employees are very defensive and didn't let me talk to the general manager or gave me his name. I will never do business with Quirk!! Beware


Ripped off!

1
Never going back on 08/22/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I have a 2013 Sorento purchased at a different dealership but this place is closer to my house so I figured I'd try them for service. Never again! I had a lengthy conversation with them to make the appointment and go over everything I needed but when my wife got there at the appointed time it there was no appointment which meant she had to be there much longer than necessary. We needed a "B" service, an inspection sticker and a replacement cap for the power steering fluid. The did the service and the inspection but never put the new inspection sticker on the glass which we just noticed by luck while driving in Vermont a few days later. They ordered the cap for the power steering fluid so my wife went back there today to get the sticker and pick up the cap. They charged her eleven dollars labor for screwing on the cap. Absolutely the most petty experience I have had with any business. It's about the same as screwing the cap on a gatorade bottle. I could have ended up with a ticket for the sticker screw up. Just luck that we noticed it.


Chris was great!

5
Jimmybo92 on 08/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris was great to work with. He helped find the car that fit my needs and was very friendly. He was able to answer all questions I had and was very easy to contact. Highly recommended.


great customer servce

5
ed on 08/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my third car that I bought from Frank Burns, and just like the other 2 I bought the experience was great and I would recommend asking for him when you go in, he is he easiest salesman to work with.


Look Nowhere Else- Professional & Competitive

5
Stephen Mc on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Go to Quirk Kia and meet Alix Jean Charles and John Williamson! A team of two professionals who make your search easy, buying and financing a breeze and you will walk away saying this is the NEW face of auto buying. In the days of fast talking car dealers, Quirk Kia breaks the mold. These people talk straight, treat you like you are their only customer and make you feel appreciated. Searching for a car or SUV is never easy or fun but at Quirk Kia it is a place you will want to go back to.


Great buying experience, HORRIBLE SERVICE DEPT.!

2
Roman on 06/23/2015

Customer Service: 1.0 Buying Process: 5.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

My wife and i bought a new Kia Sportage in 2012, Honestly it was a great experience: easy reasonable haggling quick paperwork and financing.If i could give the sales department 6 starts i would! we had the car always serviced there:all the oil changes,all the scheduled maintenance in accordance to the owner's manual book. Since it was my wife's car she usually took it for service,but last time i had to take it in and i will be the last time i am going there! When i arrived they told me to park in the service garage and weight for the next available service rep,which i did but after watching other people who arrived after me get a prompt service while i was "on hold" i came up the front desk to see why was that and they said they forgot about me! just like that!! the they got the manager who didn't even bother to introduce himself simply said that if i don't like the way they do business here i am free to take mine elsewhere!! i was stung! i bought cars from different other dealerships,but by far i have never been treated like that.. i just don't understand why would they treat any customer this way. i said i had an appointment so i would like to have my car serviced there. they took my keys pointed at the chair at the entrance and ask me to weight. 30 minutes later they kicked me out like i was some kind of nuisance who came in to Both them! NEVER AGAIN. I much rather have it serviced at the south shore BMW ,pay what they charge for it and not been treated like dirt!


Straight Talk, Super Friendly People, and Super Service

5
bossou on 06/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

June 13, 2015, I was car shopping and met John Williamson and of Alix Jean Charles of Quirk Kia in Braintree, MA. I was able to get quick specific answers to my questions in minutes not hours. I was welcomed into the store after traveling 75 miles one way on a Saturday afternoon. The car was ready to drive, they demonstrated all the features and there was NO pressure nor shenanigans like there are with other car dealers. Quirk sales professionals presented options, were able to make a package that suited my needs and provided pricing that is unequaled throughout any Kia dealership in New England and beyond. If you want a huge inventory of new and used Kia's and others, a sales and financing force that makes it happen, then stop mouse clicking and call Quirk Kia and you will love it! Bottom line, Professionals who look and act like professionals helping people achieve their automotive goals in the real world.


I'll never go there again

1
Pat White on 06/12/2015

Buying Process: 1.0

Almost bought a car from this company, but, thankfully it didn't work out. My daughter was looking for her first new car. I told her to look around at the various manufacturers and find what she wanted while I was on a business trip. She fell in love with the Kia Soul and went to Quirk several times to talk with the salesman about it. We arrived at Quirk at 6:10 PM. I wanted take a quick 5 minute ride in it to make sure it had enough pep to get out of its own way. Satisfied, we went back to Quirk to do the paperwork. They wouldn't do much dealing, but there was a small rebate and low interest financing available as long as the car was purchased in my name. First, I was asked to sign a blank contract. They told me it didn't mean anything. After I insisted they fill in pricing, they finally agreed. They also wanted me to sign a paper stating that I give them permission to turn over my nonpublic information to third parties. They claimed it was so I could get coupons for service, etc., but that's not what the form said. Again, I refused. By now, it was 8:10 and the salesman told me that he had bad news. The car I wanted was across the street in their lot and the attendants went home at 8:00. The salesman knew how much my daughter wanted the car so I asked why he didn't have the car brought over before 8:00. He said he couldn't until certain paperwork was done. I couldn't believe that. If it's a matter of selling a car or not selling a car, I would think there's a way that could be done. So, needless to say, my daughter was very upset. We were headed back to our house to get a document I had forgotten and were going to go back to finish the paperwork when I decided to call a competitor. He said he had the car in stock, so we picked up the document and drove straight there. What a pleasure to do business with this other dealer. We bought the car there, got a better price on a car that had several options, and discovered that Quirk hadn't even given us the best rebate that Kia was offering! If Quirk was the last dealer on Earth, I'd ride a bicycle.


Bait and Switch

1
isayeed on 05/30/2015

Customer Service: 1.0 Overall Experience: 1.0

What a sleazy dealership! They'd advertised a lease special for The Kia Optima for $88/mo with zero down. I spoke to the sales lady Tina Gurn several times to ask if there were any other costs and she said dealer acquisition fee and paperwork etc for a total of about $1000. Once I got to the showroom after driving 1.5 hrs I was informed by the sales person that I the 88/mo was only if I was a veteran and I had previously financed through Kia! When I asked him why I wasn't told this in my multiple communication with Tina his response was "Tina's job is to get people to the showroom, she will only answer the questions you ask". Wow!! Do they honestly think they're going to create loyal customers using this approach ? I had bought a Ford Probe from Quirk back in '92 and it had left a bad taste in my mouth, again due to the sleazy sales person. I guess 23 years later, nothing has changed...


excellent experience

5
cmj9271 on 05/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy that i chose to make quirk kia my first stop when i decided to purchase a new car. My salesman Frank Burns was great, very knowledgeable and answered every question or concern i had. Don't waste your time browsing dealership after dealership, head straight to quirk kia and look for Frank.


Another great experience!

5
mallorymack on 04/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just like everyone else looking to buy a new car I was hesitant and nervous about going to the dealership....I didnt want to carry the stress of a pushy salesman or risk going over budget just to get into my desired car. So what did I do? I went BACK to KIA.I bought my very first car, a KIA Spectra over 10 years ago with Quirk KIA and it was the most reliable, safe and trustworthy car! There was no way I wasn't going back for my second car.Shawn Schwotzer assisted my husband and I right away. He greeted us at the door as soon as we stepped foot in the dealership. We spent hours looking at different cars and going over all of the best options available and not once did he make it feel burdensome or like an inconvenience. He was very informative and knew everything about my car of choice to help make my buying process so much easier.Matt Sweeney, Quirks manager... also went above and beyond for us! He helped us get right down to a comfortable price without any problems. There was no hassle or forced negotiating. He went out of his way to make sure we got the best deal possible and to find a car that suited us the best! I am completely satisfied AGAIN with my purchase at Quirk Kia and I couldn't be more grateful for their helpfulness and genuine compassion towards my car buying needs.


Hichem is a rock star

4.5
Susan k. on 04/07/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I somewhat reluctantly stopped into quirk Kia to check out the possibility of trading in my car. Luckily for me I was introduced to Hichem Boutiba car salesman extraordinaire! Long story short he made a stressful situation( I hate car salesman!) a lot easier to navigate. He was kind, patient , knowledgeable and extremely understanding. I've read several negative reviews and I'm sure those folks are being honest- but thank fully my experience was wonderful and Hichem is a class human being! # grateful


Great Experience

4.8
JPO on 03/24/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great experience buying our second Kia fro Quirk. Francisco did a wonderful job meeting our needs and making the process seamless. I would highly recommend them


Excellent experience!

5
RJD Happy customer on 03/22/2015

Customer Service: 5.0 Buying Process: 5.0

Overall a great experience, great sales staff no pressure. I got a great deal on a 2015 Cadenza sign and drive. if you are in the market go to Quirk Kia!Thanks Jay


Great service from Frank

5
Stephen Austin on 03/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Frank was my salesman at quirk KIA in Braintree and i was nervous about buying my first car and Frank and the rest of his team made my first time buying a car a pleasure. He did not pressure me and made sure i was happy with my purchase. Frank easily could have sold me car that i did not need but he took time an stayed late to make sure i got the right car for me.


Best experience

5
stephen__A on 03/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my first car from Frank and i have to say it was money well spent he was a great salesmen i do not feel like i over paid and i do not feel like i got hassled. The whole team put in a lot of time that suited me well and met my price rang great job guys!


We love our Kia's!!

5
conley25 on 03/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife just wrote a review, but I had to chime in. It's been six weeks since my wife and I purchased our Kia's from Quirk Kia and we couldn't be happier. She has the 2015 Sorento and I'm driving the 2013 Optima. It was pretty cool seeing our Sorento drive off the showroom floor. My wife lets me drive the Sorento if I behave, LOL.We've made our first car payments and are very appreciative that the payments are manageable! We got great deals on a new and pre-owed Kia's. Thanks to the sales manager Matt, and sales associates Alix and Ed, we were guided to the right decisions for cars and costs. Thanks again, guys! I'm been referring my buddies, by the way.


Two cars, one day - Excellent Service!

5
hsweeney25 on 03/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to the guys at Quirk Kia, my husband and I both drove our new Kia's off the lot on the same day. My sales associate was Alix and he was very patient with my indecision on pretty much everything from make and model to color! My husband's sale associate was Ed. He knew every 'car question' my husband had. I had no idea what they were talking about, but my husband seemed very happy.My husband and I were pleasantly surprised at the value we received on our trade-ins! We were also super thankful that the sales manager, Matt, stayed an hour after closing time with the office staff to allow us to drive our cars home that Friday. Two new cool cars made for a fun weekend!


Best experience twice now..!!!!!

5
Jmoccia311 on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I bought a Kia Soul about 5 months ago from Jorge Reyes at Quirk Kia, we received the best customer service from Jorge and His Manager Matt Sweeney that a week ago I returned to Quirk and Bought another Kia Soul for myselfThis time I bought one with more options than the first one, Jorge took his time to show me every single feature on the vehicle and offered me to come visit at anytime if I had any questionsBy far the best experience I had twice in a rowThank you Jorge and Matt for making it very smooth


Awesome!!!!

5
Papichulo2081 on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love to work with Mr. Jorge Reyes and his manager Matt Sweeney!! Mr. Jorge helped me on anything that he could and helped me to find my perfect car. Love it and i will be visiting them again and recomend Mr. Jorge Reyes as one of the greates sales man!! Thank you very much i drive much safetly now!!!


Liked so much..came back for 2nd car!!

5
attyamh on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a Kia Rio a couple of years ago. Great experience so came back to get a Sorento! Kids enjoyed running around...picked out "their" cars...


Leasing

5
Meg345 on 02/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'll make this short and sweet but I had such an amazing experience at Quirk Kia! They were more then accommodating to my price and helped me make the best option for me! I would recommend to see Chris! He was great, helpful, and not pushy like most sales I have expierenced!


Needed a tire for my Kia Soul

4.8
L R on 02/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

With all the snow, ice, and potholes(!), my front left tire developed a bubble. I stopped by the Quirk Kia and showed them the tire this morning, which did need replaced. I also had to be over in Quincy to lead a meeting this morning. Rich Pearson not only got me a quote for the tire ASAP, but was a able to help me get to my meeting on time. And the car was ready by noon! Thank you!!! :)


Fast and Fair

5
allegia on 01/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Quirk Kia on a Tuesday night - I was exhausted after work and really not in the mood for any kind of high-pressure sales environment. I worked with Frank Burns, and he was consistently helpful and informative without being pushy. I hadn't intended to purchase a vehicle that night, but I felt so comfortable that I was being provided with all the information and receiving a fair price, that I went ahead and signed the papers that night. After sleeping on it, I didn't regret it a bit - I still feel like a got a great deal without any of the usual car dealer hassle.


Great experience at Quirk Kia!

5
katelyn1788 on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been searching for a car for the last few weeks and have been eyeing Kia's. Upon my arrival at Quirk Kia, I was introduced to Jerry Hunter. Jerry took the time to discuss my budget and needs and recommended a few options. He was very knowledgable, helpful and patient. I had initially wanted to buy the Kia Sportage but found it too constricting. Instead, I looked at the Kia Sorento which I immediately loved. Jerry took the time to walk me through all the features and the differences between the different models. With his suggestions, I picked the model that suited me best. Jerry walked me through the various finance options. The details of the transaction worked out very quickly and we settled on a number that I was very happy with. In less than 24 hours I expect to pick up my car. Thanks to Jerry, this process was easy and stress-free. If you're looking to buy a Kia in the Boston area I highly recommend going to Quirk Kia and working with Jerry!


Quality, service and price, that's nice

5
mark on 01/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Assistant Service Manager explained in detail what was needed and what it would cost up front. No surprises. The communication was the best I have ever had at a dealership. I was told it would take about an hour, I was walking out the door in 45 minutes. Perfect experience.


Great Service!

5
NanoK on 12/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When we decided the Kia Soul was the car we wanted, we went to Quirk in Braintree because of the large selection. We were lucky enough to have Frank Burns as our salesman. He was knowledgeable and straightforward. We were immediately put at ease. There was no pressure or rushed feeling even though we had arrived later in the day. Frank handled everything for us in a professional and thorough manner. We went home the next day in our brand new Kia Soul. Thank you to Frank Burns for making the whole experience painless! Quirk Kia of Braintree is lucky to have you!Sincerely,The Kenneways


Horrible Customer Service

1.2
kaybee on 12/17/2014

Customer Service: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Quirk kia has the worst customer service I have ever experienced. The general manager Matt was not only pushy, but offered me unrealistic "deals". When I wouldn't sign a deal he became aggressive and rose his voice at me in the middle of the show room. Not only was I embarrassed but felt horribly disrespected. They told me all about deals through email that didn't exist once I was there. They would not allow me to keep any information that they had created for me about my finance options. After trying to get in touch with this business multiple times they have not responded back to me about my negative experience. I would strongly recommend other consumers to steer clear of Quirk kia and definitely bring another person if you aren't experienced in purchasing or leasing.


Great experience

5
turbodstang on 12/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my Kia Sorento to Quirk Kia. I had it at another dealership and they couldn't figure out my check engine light. I brought it to Quirk and they had my Sorento in the shop before I even sat down with Bill the service advisor. He was very polite and friendly. I was written up and sat down in their waiting area. They called me over after only a short time. They figured out the problem. Bill said. Not to worry they had the parts to fix the problem. Excellent service department. A pleasure to do business with. Recommended them to a few friends that had great experiences also.


Great place!!!!

5
Lorna Hunt on 11/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had an enjoyable experience while purchasing a new car. We were lucky to meet our salesperson, Frank Burns. He was the reason our visit was so nice. He was patient with us and knowledgable. We never felt pressured and that was very important to us. We would recommend Quirk Kia and Frank Burns to everyone.


Looking forward to buying our next car there.

4.8
kasnovakid2000 on 11/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Quirk Kia and every person that we came in contact with while there shopping for a car to replace our old bucket were so polite and professional.Our salesman, Frank Burns was a delight to work with. He and the entire staff went above and beyond, even when we came in at the end of a work day. They were about to close and this nice gentleman named Frank sat down with us, text drove a couple of cars with us, and finished the deal for us. Thanks Quirk Kia and Frank Burns and the entire staff. Have a Happy Holidays.


Good people. Great experience.

5
elynnmac on 11/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank Burns was very knowledgeable, and very good at his job. Loved my experience at this dealership. They were very efficient and honest. I really was impressed.


Excellent

5
kk10 on 11/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first time lessee everyone at Quirk Kia was extremely helpful and honest throughout the entire process. My salesperson was Shawn Schwotzer and he was outstanding. Shawn was insightful about all products and options as well as a great listener regarding what I was looking for. I highly recommend Quirk Kia, specifically Shawn, to anyone who is looking for a new vehicle.


More than words can express

5
Gloria Coburn on 11/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was amazing!!! Jerry Hunter was my sales consultant and let me tell you, he exceeded my expectations. I've been to plenty of other dealerships in the past but they never seemed to care about what was best for me. Jerry Hunter "schooled" me on things that I needed to know and helped me pick out the vehicle that was best for my situation. He really seem to care and made me feel that it wasn't just about the sale. The finance consultant Timothy was great as well. I would definitely let everyone know that if they want a great car and even better service, go see Mr. Jerry Hunter at Quirk Kia in Braintree.


restored my faith

5
becki.honrado on 11/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jorge Reyes was phenomenal. After dealing with another dealership and being misled, Jorge was a breath of fresh air. He never pressured me, and was completely honest. I knew it was going to be hard with a repossession on my record, but he and Mike made it work. They even came in way lower for monthly payments than I estimated. I will most likely never go to another dealership (unless Jorge leaves!) if I am in the market for a newer model.


Thank you

5
Patti vannelli on 11/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved walking in to your store, first let me tell the gentleman Eddie who came right up to me and introduced himself and showed me several cars, but not what i wanted, color wise, he made sure i would get the color i wanted with what i wanted in my car. Ed went over everything with us no stress over the price they made it very easy. I have to say the easiest one of all my cars i bought. Eddie was very friendly, cooperative , just a nice guy. The finance gentleman was great also showed us all our options that was a very easy transaction as well great people, great place. Nice to walk into a place where there is no stress. Thank you for my vehicle.


Buying was a breeze!

5
bvapor2004 on 11/01/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When purchasing a 2014 Kia Soul our salesman Alix Charles was pleasant, intelligent, and made the experience ebjoyable. I would recommend Alix and the family of Quirk dealerships to anyone looking to purchase a vehicle.


Best Salesman I have EVER has "Jerry"

5
scoveney10 on 10/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Last Tuesday was my second time buying a car from Jerry Hunter. I wouldnt go anywhere else. I have had plenty of cars in my life and I have NEVER bought a car twice from the same place. So that definitely means something that I went back to Quirk Kia. Buying/leasing a car has always been very stressfull and an unpleasant experience, I use to dread it. But Quirk Kia and Jerry has definitely changed that for me. I am very happy with both the cars I have leased from them in the last 3 years. Not only did Jerry sell me a car but he also go in it with me and hooked up my phone and showed me all the great things my Kia Sorrento can do. Jerry also doesnt just make it all about buying a car and making a profit, he makes you feel like he really cares about whats best for you. I will continue to buy/lease cars from Quick Kia.


Check Engine light

4.8
Will Nastar on 10/09/2014

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my wife's 2012 Kia Soul in because the check engine light came on. I was seen the minute I walked in they took all my information I told them that I had it diagnosed at a local garage and they told me that it was a cylinder miss-fire. I tried to do what I knew to do which was change out the spark plugs and I replaced the coil that I bought a a national auto parts store. The service person that helped me told me that all the parts that I replaced where all covered under the warranty. They took it in thinking that it was another issue. To my surprise it was the COIL!!!!! they replaced it for free, paid my rental fee for the car and saved the coil for me to return to that national auto parts store.


Great car, great salesman, we're happy. Win-win.

5
rob h. on 10/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Not many people if any like the process of shopping for and then leasing/buying a car, but at least there is one salesman out there who understands that fact. Frank Burns will help you boil it all down, with a strong comprehension of the current inventory, what is what on every model, and how much money it takes to buy different packages on cars that we all of course want. Frank truly helps you quickly get a handle on how to get from point A to point B. Part psychologist, part mechanic, part accountant, and part "everyman", he made the process easier than it ever was, and least painful as it usually is. Not that he talks you out of those awesome heated mirrors or navigation system, he simply asks all the right questions to help "you" get to a decision on your own, not feel insecure about him doing it for you. We all know the dealerships have to make money, so people reading this have to get over it. Car salesman have to put up with a lot of demanding people out there, who want the nicest car for less than invoice ( NOTE TO QUIRK: it doesn't help hardworking salesman like Frank do his job when some Quirk employee pulls up in a $300,000 white Bentley while we're trying to decide between spending an extra $20 / mo. -- not the best feeling ). So, we were grateful that Frank had some genuine, sincere humor left in his weekend for us. He rolls with the world by treating his customers with respect and a non-pressuring attitude -- thats all folks like my wife and I want. And of course we want the feeling of a good deal that lasts the life of the car. It's a big purchase. But Frank has smartly concluded that in life and business, you treat a potential customer like someone that you won't mind seeing again. Or back again to buy another car! It's really that simple. I just hope Quirk realizes that they have a great, well-rounded salesman, who works to educate their customers first, then if all feels good, the customer will sign. Everyone wins. In our experience, we're pretty sure we got a pretty good deal. "Good deal" is all relative to each consumer, but we got what we went in looking for. Thanks Frank!COMMENT ON AUTO SHOPPING IN GENERAL: The car salesmen and women don't appreciate when folks walk in and work them over to minimize what they as people earn. Just like we as shoppers don't appreciate having to work overly hard to make sure we don't underwrite their next Christmas party -- in one sale! So, as long as Quirk rewards staff like Frank Burns and discourages others who haven't figured out how to treat every customer as a repeat customer and not an opportunity to score big, we will return in three years, ask for Frank, and lease our next car. If Frank is not there, we will hope Quirk has simply promoted him, and another "good guy" has taken his place.


ed prioli

4.8
tazy2302 on 09/16/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience at quirk kia! The salesman frank burns was polite and very easy to talk to. He made the process of purchasing a vehicle a pleasurable one. We had shopped around for the best price and found quirk kia was the one. I have recommended the dealership to friends & family due to my experience!


Mr. Jorge Reyes went above and beyond to serve us!

5
MargaritaBardales on 09/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent and professional service! I dealt with the salesman named Mr. Jorge Reyes and he was very thorough in finding out what our needs were and how to best accommodate us. He patiently listen and took care of everything for us. We were in and out in two hours and drove off with our "fresh-off-the-lot" Nissan Versa! Thank you Jorge!


Cried while leaving this place

1
fkia on 09/04/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

GO ANYWHERE ELSE! they don't care about you, or anything, just the sale and the money. RUN! I would rather have a digit cut off, than deal with them again.


Quirk sucks

1
Liab9845 on 06/19/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I always thought buying a new vehicle was supposed to be the best experience of your life. Well it would be as long as your not buying from quirk kia. The sales department is the biggest joke, there rude ignorant and try taking complete advantage of every customer who comes through the door. Before you consider buying a kia sorento contact me and I will completely change your mind. Or at least change your mind about buying from quirk where there all ruthless.


This is my 4th purchase at Quirk Kia! Happy Customer....

5
Mbardales on 05/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with my entire experience at Quirk Kia, I met Jorge L. Reyes as my sales person. Very professional! He not only help me and my son but he was patient with all our questions, never making us feel rushed. As I went to see him close to 8pm and they close at 9pm. He made us feel very confortable, took us for a test-drive and explained everything about the car to me and my son. I really appreciate this from a Sales person. Jorge is passionate about his job and always putting his customer first. Quirk Kia is lucky to have employees like Jorge L. Reyes. I am a happy customer...thanks.


Unsatisfied Horrible Dealership

1.4
Dawnhorrigan on 05/20/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Worst experience I have ever had with any dealership. I owned my truck for 3 days when I brought it in for warranty repair work. They ATTEMPTED to repair my vehicle and made the problem worse. I went back 3 times and still my vehicle is not properly repaired and the rude service manager wont do anything to resolve the problem. Not I have to get the Better Business Bureau involved. Will never buy or recommend this dealer to anyone. HORRIBLE EXPERIENCE


stay away from Quirk Kia Braintree Ma.

1
Allen on 02/28/2014

Customer Service: 1.0 Quality Of Repair: 1.0

Bought a 2013 Kia Sportage from Quirk. Several weeks later I notice the left front rotor showing signs of heavy wear. Looked at the other rotors and all of them showed wear. Car has 300 miles on it. Drove buy the dealership went to Kia Service Center. Form the moment my wife and I enter we were treated like dirt. The service rep Phillip refused to even look at the car. Make a appointment. So we did 7:30 am appointment. Drove up got out to talk with Phillip the same treatment. Several minutes later he came back and said He couldn't see a problem. I was amazed. By the way this is the 3rd car I bought or leased with Quirk. Ford F 150 bought, a Nissan Altima leased. No problems. But I didn't experienced any problem with those cars. never had my cars serviced at Quirk. Needless to say they had the car for less the 90 minutes when he called. I just got home and don't live close to Quirk Kia when Phillip called and restated that the service tech said he didn't find a problem. Then Phillip tells me Kia doesn't cover pads or rotors. I could understand that statement if the car had thousands of miles on it but it didn't my best advice stay away


We were looking to purchase a Kia a couple of months ago...

5
djgpaddock on 01/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking to purchase a Kia a couple of months ago with no luck. After locating the vehicle online, We contacted Quirk Kia and they were great. When we arrived at the Dealership we were met by Hichem Boutiba. He greeted us in professional and upbeat manner. Hich was great. He showed us the vehicle we were looking for, color, options etc.. Hich treated us with courtesy and respect. He never pressured us into buying anything. Not only is he an Excellent salesmen he is an all around great person. The Management team worked hard to get us the vehicle we wanted. David Campbell, Rob McGuire and Mike Edwards went above and beyond to get us the price and financing we needed. It was well worth our time to go to Quirk Kia. These folks made the whole sales experience a pleasure. Please visit them, you won't be disappointed.


My experience at Quirk Kia was the best. During my visit...

5
betmaries on 01/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Quirk Kia was the best. During my visit with Jerry Hunter I found him to be very helpful. When I thought I had no chance of going home with a car, Jerry made it possible. He went above and beyond to assure I got the vehicle I had my heart set on. I highly recommend Jerry as great and honest sales man and can say I am 100% satisfied with my experience and brand new car. Definitely a great way to start the new year. Thanks Jerry! :)Betmarie Serrano


I was nervous when I drove into the parking lot alone...

5
CecileA48 on 12/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was nervous when I drove into the parking lot alone because I heard so many horror stories about getting ripped off when purchasing a new vehicle. A nice gentleman name Frank Bisch greeted me. He was so polite and is very knowledgeable about cars. He explained the whole process very thoroughly and did not rush me into buying a vehicle. It made me very comfortable and I felt so at ease to make a decision on the vehicle I purchased. Frank connected my cell phone to the vehicle's Bluetooth system and showed me step by step how to use it. He even followed up with me to check how the I was doing with the car. I highly recommend you ask for Frank Bisch when you go to Quirk Kia. I will definitely go back to purchase another vehicle here from him.


Dishonest

1
Disappointed on 12/13/2013

Customer Service: 1.0

This dealer is extremely dishonest. They tried to trick me into buying a car that had 45,000 miles on it, when the car I had asked to test drive only had 10,000. They were extremely patronizing, unreasonable, and dishonest. Beware.


We went to Quirk Kia with my sister-in-law to buy her her...

5
PLC4327 on 10/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to Quirk Kia with my sister-in-law to buy her her dream car... We were greated by Hichem who helped us with every step. He didn't push her to get what she didn't need and he answered us every single question we had. I then got so excited that I wanted to buy a car for myself right there!He was awesome and gave all of us what we needed and wanted on our budget!Go see him for yourself and you won't be disappointed!We are all in love with our Sorento 2014!


I should have written this review one month ago when I...

5
Ana0623 on 10/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I should have written this review one month ago when I got my car. I thought it had gone through but it didn't so I'm trying again!Hichem is the best! He helped me get my Sorento on my budget! He then followed up with me to see how the car was and if I needed any further help. He took his time on explaining to me every single detail I needed to know and to answer every little question I had.I felt that I was buying my car from my dad because of the great costumer service he gave me. I wasn't intimidated being a woman nor was pushed on getting something I didn't need.I 10000000000000% recommend anyone to go see Hichem. He'll treat you as a family member and fight to give you what you want and need even below your budget! (That happened to me!)I'm really pleased with my car, with him and definitely am going to get any further purchases with Hichem at Quirk Kia.Go see for yourself and I guarantee you, you won't be disappointed!!!


I had planned on going to Quirk KIA to look around and...

5
dillybrad on 09/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had planned on going to Quirk KIA to look around and decide if a KIA was for me. I had always been a Toyota driver. I walked around the lot without a swarm of salespeople haunting me which was nice. I could look at the cars in peace. When I WAS ready, I went up to the door and there was Felix to greet me. He was pleasant and understanding as I explained my objective for a potential purchase of a KIA Sorento. I was interested in a White Kia Sorento with a light color interior. They did not have one available but said they could get me one if I really wanted it. Then they suggested that I look at a Titanium Gray Sorento with a lighter color interior.......That was my car. I loved the color combination. It had all the features I could ever want and because the first car I looked at had a trailer hitch, I asked them to put one on this car at no charge and they did.....My financing was GREAT...3.74% compared to the 7.00% I was paying for my Toyota Venza. My Overall experience with Quirk KIA was great and I am very happy with my 2014 KIA Sorento.


I went to Quirk Kia to lease a Kia Sportage for my...

5
Bocarroll1958 on 09/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Quirk Kia to lease a Kia Sportage for my daughter going to college, I was greeted by Jorge Reyes with a big smileHe went and showed us the vehicles , we drove one and we liked it, we told him that we didnt have time to buy it that day and he did not put any pressure, the very next day we came in and finalized everything.Very very happy with the sportage and Jorge's service


Hish was very friendly and normal not pushy. That's...

5
pito777 on 08/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hish was very friendly and normal not pushy. That's important!!! We felt very comfortable there. We would recommend Hish and KIa to everyone. I know you stand by your cars, and they are reliable. When we went to pick up the car he took us on a small tour while the paperwork came through to make sure we knew where to go when we come for maintenance. He left nothing out. He made sure my phone connected to the Bluetooth and everything. Great guy and great car.Everything We wanted We got.Featurescolorcomfortand kindness (that huge).Thanks for everything, TriciaThank You Smiles


Yesterday I spoke with Nikki regarding a Kia Optima lease...

1.2
dms0218 on 08/11/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0

Yesterday I spoke with Nikki regarding a Kia Optima lease deal no money down $129 a month for my son. I was told he was eligible for all the rebates and there were 150 Optimas available at this price for the same deal. I told her we would be ready to make deal today. Upon arriving at Kia, Nikki was not our sales rep. She introduced us to someone else who told us there was only "1" car at this price. We test drove and experience was pleasant. When I questioned the supposed 150, I was told that was not true. The sales rep was quick to run a credit check on my son before we even saw numbers. Although we were able to find a similar priced car in the lot (and no there were not 150 Optimas), we were able to get the car at invoice price. HOWEVER, we would not be elgibile for all the applicable discounts and rebates. The recent college program listed on KIA'S WEBSITE for $750 http://www.quirkkia.com/kia-college-grad-discount-ma.htm would not be honored..it was supposedly a "marketing mistake" and my son was only eligible for $400. The $129 deal turned into $252. The sales manager told us the deal was the deal and if we didn't like it then leave it. Gee....my rating of the customer experience...worst ever. Isn't the customer always right. I am sure Mr. Quirk would not be proud of his "team"


Hish made sure we had the exact car we were looking for....

5
davidhaas on 08/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hish made sure we had the exact car we were looking for. He knew we were looking for a bare-bones Kia Soul, managed to get us exactly what we wanted


Quirk Kia is one of the best car dealerships I've...

5
Enm873 on 07/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quirk Kia is one of the best car dealerships I've encountered yet! Jerry is friendly and all about customer service, he made sure I left more than happy! Will definitely be back when my lease is up!


Francisco was very friendly and very nice and very...

5
jose96853 on 07/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Francisco was very friendly and very nice and very professional. He helped me get a 2014 Brand New Kia Sedona. I would recommend that my family and friends deal with him. I was in the military and I would say that he was dressed neatly and had a very professional appearance. Being a disabled veteran he also ensured me with monetary incentives in order to help me with my purchase. GREAT JOB!!!!!!!!!! Francisco.


I just purchased a new Kia Optima Sx from Quirk Kia. The...

5
Stanley2495 on 05/30/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a new Kia Optima Sx from Quirk Kia. The salesman that I had was Francisco Flores.He has been selling cars for 12 years at Quirk Kia.He was professional,and answered all of the questions I had. Francisco made the purchase a pleasure and so easy.He was knowledgeable and showed me that I could afford to purchase a luxurious Optima with more options and still be in the price range that I wanted to be at.Francisco explaned all the insentives that Kia was offering.Francisco made the whole experience simple with no high pressure.I will recomend to everyone I know to speak to Francisco about a new Kia before looking at any other manufacturer. Thanks again Francisco !


Business was completed without much hassle. I already...

5
ReezeD on 05/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Business was completed without much hassle. I already know which car I want and I have done enough research online to know the fair value of the price. The first person I met at the dealership was Jerry. I told him exactly what I wanted and asked him to go direct to the pricing. He explained everything about the car to me and work on the price that I want. Hiccups the next day with the auto insurance before I can get my car but he was there, calling me throughout the day to sort things out in order for me to get my car asap. Really good service. Ask for Jerry!


Now, my family and I walked in to the dealership not...

5
aprilherrera321 on 04/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Now, my family and I walked in to the dealership not expecting to buy a new car the same day. Right as we got out of our own car we were greeted by Mr. Flores who was happy and very helpful from the start. My family's main language is spanish so my father and Mr. Flores hit it right off when they realized they could speak their native tongue. He was extremely helpful and answered all of our questions we had about the car we were thinking about purchasing in the future (Sorrento). He made the whole deal very easy and when it was time to sign the papers he explained what each one was for and what we were signing off on. He showed us how the car worked and took his time showing us each and every gadget it offered that would be useful to know. He also explained what each light meant on the dashboard and helped us set up the bluetooth and how to access our cell phones through it. Mr. Flores was an incredibly nice, sincere, and honest man. My family will definitely recommend not only him but the dealership as well. Everyone there was so nice and made the whole task quite easy. We will definitely spread the word!


Just writing a few words to say how impressed i am with...

5
Myoptima520 on 03/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just writing a few words to say how impressed i am with the customer service at Quirk Kia, Jorge Reyes did a wonderful job helping me pick the right car for me.... And the drive program is amazing I was able to purchase and drive away with my new car in a few hours... I would recommend Jorge and Quirk Kia to anybody looking for a new Kia


Again bought another car at Quirk Kia and the service was...

5
Kgolda123 on 03/29/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Again bought another car at Quirk Kia and the service was wonderful as always, my sales person Jorge Reyes went above and beyond to help me pick the right car for me.... I am very satisfied with Quirk Kia and Jorges service


Francisco is a great person to deal with, always willing...

5
Jalonzo4 on 03/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Francisco is a great person to deal with, always willing to help in any way he can. This is my third time that I buy a car from him and I always have a great experience . I will recomend him to any one that I know is looking for a car. I know he has been working at Quirk Kia for 12 years. He really knows how to explain what this cars have to offer.Thank you Francisco.


I really liked the service that I received. What I liked...

4.8
Vitarca on 03/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I really liked the service that I received. What I liked the most is way they expedite everything so you can drive home in a new car in just a couple of hours.


Francisco our sales agent was very helpful and...

3.8
tapas26 on 01/30/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Francisco our sales agent was very helpful and professional, we just bought two new cars at this dealer and we left really happy with our experience. Was great having Francisco take the time to explain all the technical details of the new cars.Will for sure recommend the dealer, we do feel they could offer better deals for prices.


Had a great experience at Quirk Kia in Braintree leasing...

4.6
avietro1990 on 01/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Had a great experience at Quirk Kia in Braintree leasing my first new car..Kia Rio EX. The salesmen were very helpful and did not play games or hide anything. They gave me an excellent deal that I am very happy with and everyone made me feel comfortable and less stressed during the entire process! Would recommend to anyone!


I recently purchased a Kia Soul from Quirk Kia and my...

5
Soulster on 01/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Kia Soul from Quirk Kia and my experienceWas excellent, I work with Jorge Reyes and he was the most pleasant personTo work with, I would recommend Quirk Kian and JorgeTo all my family and friends


I am very satisfied with my experience at Quirk Kia,...

5
Optimalover on 01/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very satisfied with my experience at Quirk Kia, sales person Jorge Reyes was very polite from beggining to endI came looking for a Kia Optima and Jorge work with me to get the best deal possible, i am very happy and I recommend anybody looking for a Kia to go and see Jorge at Quirk Kia in Braintree


Recently leased a Kia sportage 2013 There are no words...

1
Manny Ruiz on 12/17/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Recently leased a Kia sportage 2013There are no words to express the horrible experience I have been through with this new lease at Quirk Kia. It is so bad I do not even know where to start, from taking a test drive and thinking I am making a deal on the car that I drove (which after signing papers the sales man comes over to tell me your car will be here in a few days) I said what do you mean, the car is right there?? He said for the price you are getting we cant give you that car. I let that go, then after waiting a week for the new car I drive it off the lot to find out it is making noises at high speed, they asked me to bring it in so they can check it out. During the conversation of bring the car in I was told that I would need to rent a car from them and that I was the one that needed to pay for it, I became very angry and used a few words that I should not have used and the sales person on the other end hung the phone up on me (this happened about 3 times). Now even angrier I had to start haggling to try to make a deal on a rental and this is after the fact of trying to haggle a good deal on a new car, the sales man said well!! I will pay for the rental only if you say on our survey that we did a great job selling you a new car, I said I will think about it. He then continued to say that the survey was their bread and butter and he wanted to make sure I gave them a positive review. I was completely appalled that he would even want me to give them a great review after hanging the phone up on me. I take the car in to get it serviced and now I am driving a rental for 3 days after purchasing a new car, of course they are absolutely horrible at customer service that it took 2 days for them to tell me I was going to need to stay in the rental for one more day. I explained to them that this is absolutely ridiculous and being very upset I used a few more words I should have not used and but of course the sales man on the other end hangs up the phone on me (this happened another 3 more times) he said he was a Christian and that he did not like the fact I used a few bad words. After being treated this way I felt my back was up against the wall and I knew I was not going to get anywhere with any one there including speaking to one of the Mr. Quirks assistants, which by the way one of the man I spoke to was upset that I was trying to go to the top to get my problem solved.I pick the car up, I take a good look at it and the car was extremely dirty, it was left with an empty gas tank and they drove it 250 miles more then when I took it in to get serviced and of course it is still making the noise, so I call to tell them that the problem still exist and they tell me to bring it back in. During this conversation on the phone with two different employees both of them tell me maybe you should just have it put under the lemon law and get a new car, I told both of them I cant believe you are even making that statement to me!! I also said this is a new car I should not have to be going through any of this. Today my car is being serviced for the second time and will be driving a rental that I hope they do not turn around and say I will have to pay for cause I do not even know what to expect for anyone at Quirk Kia. I even went as far as to say to them I will pay little more for a upgrade to exchange the new car and one of the person in charged told me that that might not happen because my car has deprecated in value since I drove it off the lot, I hope you see that this is no place to purchase a new vehicle if you want some type of customer service. I DO NOT RECAMEND THIS DEALER.


I just purchased a 2013 Kia Optima from Quirk Kia in...

5
aliciagratta12 on 12/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a 2013 Kia Optima from Quirk Kia in Braintree. Working with John Magner was an awesome experience and I would HIGHLY recommend this sales consultant for any individual who's seriously considering buying or leasing a car. He is not your "typical" car salesman. The employees at Quirk will work with you to ensure that you're a satisfied customer, as I am.


I am always very hesitant on purchasing a car because the...

5
laurie.kelley on 12/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am always very hesitant on purchasing a car because the process and experience has never been pleasant. When dealing with John Magner I felt very comfortable and he work with what I expressed I needed. I have leased my vehicle and will be back at lease end to continue my relationship with KIA! Thank you!


Classic deceptive "Bait and Switch" tactic used...

1
Flyonthewall on 12/01/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Classic deceptive "Bait and Switch" tactic used by this "Dealership". I called and spoke with Carolyn Ball in order to ensure that the car (KIA Forte5 on "sale" for $15,388 was actually in stock and available for that special price, before embarking on a 70 minute drive. When I physically arrived at the building, I saw the car I had JUST phoned about with a "SOLD" sign on the dash. I asked for Carolyn and she muttered something about being "Sorry that the car is sold; I didn't know that." Well one or both of two things HAD to have occurred: A, she never checked the status of the vehicle and therefore LIED to me, or B)Did check the status of the car and was Incompetent with figuring out whether or not a car sitting right inside her own dealership was available.Then a man, also standing with Carolyn, who never identified himself or shook my hand, informed me that he was "taking over the sales process (to paraphrase)"; indeed it was not made apparently clear to me who this man actually was. I informed him that I was angry about wasting a trip to find out the car I was interested in was in fact no longer available! He, "Francisco" verbally assured and promised me that he would "make it up to me and apply the same deal to a different Forte or Rio." After all the allegations of Franscisco's "deals", they only consisted of FULL RETAIL prices and did not reflect ANY discounts, this bewildered me further. At least Francisco had the courtesy to eventually inform me that "The numbers weren't going to work unless I had much more money to put down." That was the only honest experience I had with Quirk KIA.After my experience I simply cannot recommend Quirk KIA for a vehicle purchase.


Jorge Reyes was extremely helpful and assisted me in...

5
dalila on 11/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jorge Reyes was extremely helpful and assisted me in finding exactly what i wanted. He was curteous and respectful. I am thankful he helped me.


I can't believe how easy it was to purchase a vehicle....

5
chaya.tongtheng on 10/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't believe how easy it was to purchase a vehicle. Upon entering Quirk Kia , I was greeted by Jerry Hunter. He was very nice and polite which made me feel very comfortable. He is definitely the consummate professional. He sat me down at his desk and began to ask questions that was relevant to my needs and shortly after he brought the car that fit my criteria, To be honest, I had reservations about going to a dealership by myself but the transaction was short and sweet. I would surely recommend this dealership and if you do decide to go to Quirk Kia, be sure to ask for Jerry.....


My experience with buying new vehicles in the past left...

5
linda.johnston.5209 on 10/29/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with buying new vehicles in the past left me dreading the process, especially "the team" approach used by many dealers to pressure/'work' potential buyers. However, the moment Francisco introduced himself to us I had a sense that this was going to be different. And it was! One sales consultant from start to finish! No pressure! I found Francisco to be gracious, professional,and very knowledgeable. I also found his sense of humor quite delightful. He provided us with the best customer service I have ever experienced at a car dealership. He spent a good deal of time on every aspect (differences in the models we were considering, test drive, finances, explaining the features in the care, etc) of the sale. I never felt pressured or rushed. There was even a follow-up call by Francisco after a few days. I would not hesitate to recommend Francisco to family or a friend looking to buy a new vehicle. As for the dealership: I also spoke with Carolyn Ball on the telephone prior to going to the dealership. I found her to be pleasant and professional. The showroom was not crawling with sales staff! It felt calm. I really liked that. There was a good assortment of vehicles in the showroom, and they weren't just the top of the line.The financial person we worked with was also a pleasure to work with.Great job Quirk KIA! Thank you, Linda


Once we walked into the dealership, we were immediately...

5
Jennifermelo14 on 10/23/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Once we walked into the dealership, we were immediately greeted by Jerry. He was very courteous and willing to answer any questions I had. Jerry made sure I was comfortable and even sat with me and showed me all the features in my car after the contract was signed. I had a bad experience at a Honda dealership in the past, so this one was a breath of fresh air. I love my car and the customer service. Thanks Jerry!


Quirk Kia in Braintree absolutely exceeded my...

5
LaurenMcM on 10/09/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quirk Kia in Braintree absolutely exceeded my expectations. I had purchased a new Kia from them in 2007 and they were my first stop on my new car hunt. I called Monday morning to inquire about a Kia Sorento I had seen on their website and was lucky enough to speak with Jorge, who told me to come on in for a test drive. When I got there he had the car waiting out front for me. I liked the car alot, but the real value is the added protection plans they offer. I wont have to pay for an oil change or a new tire for the next few years. Jorge really worked with me to get the financing all in order and a payment I was comfortable with. A few hours later, my new car was registered and inspected (they do it all on site!!) and I drove it home the very same day. Needless to say I was very pleased with the experience.


Francisco is an extremely charming and honest sales rep,...

5
Dsayan on 10/08/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Francisco is an extremely charming and honest sales rep, dedicated to his customers. My father and I were unsure if we could afford a new Kia, but Francisco worked with us to mold a deal within our budget constraints. Quirk Kia offered every style and trim available, and I was extremely happy with my selection. Francisco, being the gentleman that he is, assured me that the customer-dealer relationship does not end when you drive the car off the lot. He handed me his card and offered his assistance anytime I may need it (even outside of working hours) to make sure I was comfortable and safe with my new Kia.I highly recommend Quirk, and be sure to ask for Francisco for a fantastic shopping experience.


I went in looking for a car, I had in mind before going...

5
Debbie81 on 10/08/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in looking for a car, I had in mind before going in there what I wanted. Jerry was very accommodating to my needs. I told him exactly what kind of car I wanted and how much I wanted to spend. I walked out of the dealership within the same day with exactly what I had in mind. I had gone to a lot of dealerships in the past an could not have had a better experience at Quirk, they made buying my car a painless process. Jerry was very helpful he sat with me afterwards and helped me set up everything in the car, he went above and beyond customer service. I definitely tell everyone how excellent my experience was at Quirk and would tell everyone to go there.


Great overall experience. Very minimal song-and-dance...

5
fortedriver on 09/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Great overall experience. Very minimal song-and-dance B.S. Great vehicle, friendly service and the right price. I also like the convenience of the Drive Program, with registration and inspection done on-site. Very easy deal!


Bought a new car today and I couldnt be happier with the...

5
Pgavelis on 09/17/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a new car today and I couldnt be happier with the service I received from a gentlemen name Francisco. He made so easy and enjoyable to purchase a vehicle. Thank you!!


Great positive service and attitude from the whole staff!...

5
tatigeorgia on 09/08/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great positive service and attitude from the whole staff! Quirk Kia has a great team. Chris Chase and Jerry worked with me and they are awesome, attentive and efficient. I definitely recommend them. I was very pleased with my purchase! 5 stars dealership.


After having a terrible experience at another KIA...

5
ShaunC on 08/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having a terrible experience at another KIA dealership I called up Jerry Hunter at Quirk KIA and things couldn't have gone any better. He was able to find me the exact car I wanted at a great price. Also the whole experience was very pleasant and quick. From the time I called to inquire about my car to sale took a total of 2 days. I will certainly recommend this dealer to anyone looking for a new car. Also would highly recommend Jerry Hunter as he could not have been nicer or more helpful in helping me get an excellent new car.


Today I went with my daughter as she was looking to buy...

5
cathy d' on 08/29/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Today I went with my daughter as she was looking to buy her first new car. The salesman, Fransisco, made her experience very positive. I would advise anyone who is new to buying a car to visit this dealership and ask for Fransisco.


Came into Quirk Kia the other day, work on getting a car...

5
jenniferle6 on 08/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came into Quirk Kia the other day, work on getting a car with a employee name Christopher Chase. He is a excellent salesman who cares about helping customers finding what they are looking for and making sure what fits them. I would like to take this time to thank Christopher and the entire Quirk South Shore for their generosity and expertise in the automobile industry.


Car shopping and trying to find that "perfect"...

5
mchoung on 08/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car shopping and trying to find that "perfect" car is definetly not an easy task. After a long two months of searching, I've dealt with lazy salesmen, salesmen who didn't try hard enough, and one that could not keep his personal life stories to himself. Every single dealership that I've gone to led me down and wasted my time. It was all just a big headache and I was ready to give up. My sister then convinced me to check out quirk kia which was on the opposite side of the earth but I was willing to give it a shot and I have to say it was worth the the gallon of gas tank. Jerry was very welcoming, right off the bat he gave me all the specs and features without having to search it up. I told him what I wanted and within a couple of days, he got it. Jerry and his Quirk Kia team are definetly impressive. I would HIGHLY recommend Quirk Kia.


My salesman Jerry Hunter was the Best car salesman I ever...

5
kristina.miranda.56 on 08/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Jerry Hunter was the Best car salesman I ever have the pleasure of meeting. He worked very hard to get me Exactly what I asked for at the price I could afford. If every Salesman took the time and Effort like Mr. Hunter did, there would be no vehicles left to sell on the lot. I love my 2013 Sortage and Very happy with my purchase.


As soon as I walked into the dealership Chris greeted me...

5
brooke520 on 08/23/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As soon as I walked into the dealership Chris greeted me right away. He sat me down and listened to me explain my financial/employment background and in turn he was very thorough explaining the application process. Chris was very professional and friendly. He made the whole car buying experience fantastic and most of all quick!


Shopping for a new car

4.7
Nissian Lady on 08/11/2012

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

The salesman was very nice and took his time helping us find a new car. We actually spent a few hours there but they couldn't work out a good deal for us. Everyone was so pleasant.


I found all employees with whom I interacted to conduct...

5
sheila202 on 08/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found all employees with whom I interacted to conduct themselves in a very respectful, and professional manner. All questions were welcome and answered. All staff were friendly and not overbearing which sometimes happens in car dealerships.


My first new car purchase and it couldn't have been...

5
rjpuntoni on 08/03/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My first new car purchase and it couldn't have been easier. No tricks or gimmicks, we agreed on a price via e-mail and I got to the dealership, drove the car, and bought it for the agreed upon price. Everyone I interacted with was very friendly and helpful. They even gave me a restaurant recommendation so that I could go celebrate my new car. I highly recommend the dealership. I live in Andover and drove to Braintree to get the car, it was totally worth it.


I had a very good experience at Quirk and Jorge could not...

5
Lerxtt on 07/31/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good experience at Quirk and Jorge could not have been more helpful or friendly. I'd recommend to anyone looking for a new Kia.


I would recommend this dealership because I felt the...

5
smbrown on 07/31/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would recommend this dealership because I felt the people were friendly, and the assciate that I worked for went above and beyond in trying to accomodate my needs in reference to my car purchase.


Francisco was very friendly, experienced, and explain...

5
acollazo87.ar on 07/24/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Francisco was very friendly, experienced, and explain everything in details. He knows his cars very well. He made the car purchasing process very easy and had answers to all our questions. I would recommend him to everyone looking for a Kia!


By far the best car sales xperience i ever had, I went...

5
Rroussel on 07/21/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

By far the best car sales xperience i ever had, I went into the dealership thinking oh god this is gonna be another nightmare but I was wrong everybody at Quirk Kia was very polite especially my saesperson Jorge ReyesI am now enjoying a new 2012 kia optima EX PremiunThank you Jorge and all of the staff at Quirk Kia


We went in to discuss the lease we had on our 2011...

5
fnj3johnson on 07/14/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in to discuss the lease we had on our 2011 Sorento. Mr. Reyes was very helpful in explaining the conditions of the lease. We then had a better understanding of what leasing entailed since thin was our first time leasing. We did not go out to trade in the Sorento but my husband liked a 2012 kia optima and Mr. Reyes explained how we could opt out of our current lease into a new lease for the Optima. The deal was so sweet we could not resist and now are the proud owners of a new leased Kia Optima 2012. Mr. Reyes knows the automoblie business and was very patient with us and made sure we understood all our options. The finance staff was also very helpful.We ar enjoying the benefits of leasing versus buying. Once again thanks to Mr. Reyes and the staff at Quirk Kia.Mr. & Mrs. Felix & Naomi JohnsonMattapan, MA


I visited the Braintree Kia on July 2nd and drove off...

5
sgoetz on 07/03/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited the Braintree Kia on July 2nd and drove off with my new 2013 Kia Sorrento on July 3rd. I could not be any happier with my car buying experience. The second my daugher and I walked in we were greeted with a smile by Jerry Hunter. I previously owned a 2003 Kia Sorrento and it was time for a new vehicle. I was very happy with my last Sorrento, so I decided I wanted another one. Jerry was very helpful with helping me find the right vehicle at the right price. He was very pleasant to work with. He made it almost too easy to buy a car. Jerry was very knowledgeable about the Bluetooth option on the car, which I was not too familiar with. He made sure I did not have any questions before we drove off in the new vehicle. I would definitly recommend Jerry Hunter and Quirk Kia to anyone looking to purchase a Kia.Jerry Hunter is a class act!!


Hi folks. This was simply the best car buying experience...

5
Miked01844 on 07/02/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0

Hi folks. This was simply the best car buying experience (a KIA Optima EX) I have had; and this is the ninth vehicle I have puchased, my last 4 were all Toyota from IRA. Reasons, (1) no pressure, I contacted Quirk Kia for an online qoute and Nicole replied promptly with a quote, trying to figure out any rebates I was entitled to. She didn't email or call me constantly every day trying to get me to come in for a test drive or buy a car. (2) Price, I contacted four dealerships for quotes, some using Zag pricing through Truecar.com and Quirk was best by almost $400. (3) Fairness, when I visited the dealership I met with Jerry Hunter, a very pleasant and energetic young man. When we sat down to discuss pricing I provided him the offer I received from Nicole online. He left the table and came back with an offer sheet for that amount. This compares to just 6 months ago when I visited IRA with an online quote. When I arrived they tried to give me a higher price. Only after some time with the manager did they agree to honor the online price they provided to me; and that was after purchasing 3 prior vehicles. (4) Long-Term Insurance, okay we get the price and then comes the upsell on long-term insurance/warranties. At IRA they make you feel like a dop for refusing. Quirk made the offer and when I declined it was end of story.Finally, car looked spotless when I picked it up. Jerry went over all the features even when I pretended to know all about them.I can't say enough good things about this experience. Very professional. I think IRA and Toyota have lost a customer if this vehicle stands up to the long driving I do every year. Thanks Jerry/Nicole/Joe/Quirk.Anyway, I hope this was helpful.


Great Experience!! This was the second vehicle we've...

5
petermutascio on 06/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Experience!!This was the second vehicle we've purchased from Quirk Kia and we couldn't be happier. Our salesman, Tim Holland, was terrific! Very knowledgeable and really made us feel comfortable. Throughout our shopping process we had encountered some salespeople that were very pushy and rude. Tim explained the vehicle thoroughly and helped us understand the difference between leasing and financing and made sure we were comfortable with our decision. The whole transaction was quick and painless. Will definitely recommend Tim and Quirk Kia!Pete


Absolutely excellent, from the time we entered the...

5
JIMSPERG on 06/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Absolutely excellent, from the time we entered the dealership until we left with a brand new Forte.Francisco was outstanding with our situation and Joe, the finance manager, was equallyas good.We will definately return for a new vehicle and will absolutely recommend Quirk Kiato all of our friends and relatives as the place to go and to request the services of Francisco and Joe for their help and experience.Thanks again Jim and Cindy Sperguiro


Recently picked up a new Kia from Quirk. I have boughten...

5
Kaptain10 on 06/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently picked up a new Kia from Quirk. I have boughten a couple cars from quirk in the past but this was by far my best experience.. Chris Chase was such a pleasure to deal with.. I am definitely going to refer people to them in the future..


Everything was amazing! Chris Chase was a great help,...

5
KaitlynDuarte24 on 06/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was amazing! Chris Chase was a great help, very friendly and professional. I would recommend this dealer to everyone. Although Chris helped me the most with my brand new Kia, the whole staff was very accommodating and friendly! It was a great experience and I love my new Kia!


I had a great experience at Quirk Kia! What made the...

5
kpavone29 on 06/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Quirk Kia! What made the experience so worthwhile was our fantastic dealer, Chris Chase. My mother and I had been to several other dealerships for information on a new car and the value of my mother's car to use for a trade-in. At the other dealerships, the salesmen were more aggressive and tried to pressure us into purchasing a new vehicle and, particularly, to accept a much lower value for my mother's car. At Quirk Kia, Mr. Chase was very friendly and easy-going. He was imply there to give us information about the car we were interested in and was very understanding of our budget. We also received a nearly $1000 increase for the value of my mother's car. Mr. Chase was hands down the primary reason we bought a car at Quirk because he was able to get my mother the car she needed for the budget she had. I would most definitely recommend Quirk Kia and by all means go see Mr. Chase because he will help you out immensely. He's great!


I just want to say thank you to everybody at Quirk Kia ...

5
Learl1234 on 06/21/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just want to say thank you to everybody at Quirk KiaEspecially to Jorge Reyes and Mike Edwards for helping meTo get my new 2012 Kia Optima, I would recommend Quirk Kia to all of my friends and family


We recently bought a car from Kia Quirk. The overall...

5
BryMel on 06/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently bought a car from Kia Quirk. The overall experience was great! We then traveled about 20 miles out of our way just to go to Kia Quirk as we had heard good feedback from others. We were THRILLED with salesman, Jerry Hunter. He was a class act (well informed, professional, honest and terrific to deal with) - OUTSTANDING SERVICE! We have since referred three others to him. If looking for a car - call him - well worth your time and the best car experience we have had!


Jerry was very courteous and put the customer first. He...

5
ryankane on 05/25/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry was very courteous and put the customer first. He did everything he could to make sure the customer got the best deal possible. Jerry went out of his way to pick me up twice from the train station.If anyone ever asks me where to guy a car, I'll send them to Jerry.


The experience from beginning to end was fabulous we were...

5
dhumfryes on 05/15/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience from beginning to end was fabulous we were treated fairly and personally felt like Mr. Hunter was truly trying to get the best deal for us the customer no games did not feel like we were being conned or pushed to purchase like most car dealership's we found Mr. Hunter to be extremely well versed in the make & model of the vehicle Jerry answered all our questions correctly and intelligently very much educated on the product we found which is so important we even have gone back and asked questions and every time greeted with a smile and the answer to our questions we hope to have a continual relationship with Quirk Braintree and Mr. Jerry Hunter in the future and with our growing family that will be sooner than later we are referring family & friends to the dealership as well as the make and model of the vehicle we purchased which was a 2013 Kia Sorento


we have purchased 3 vehicles from from Quirk Kia So far....

5
mikeyggg on 05/14/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

we have purchased 3 vehicles from from Quirk Kia So far. the first 2 were painless. the 3rd one was a little difficult due to our bad credit scores. it took 3 trips to the dealer. the staff at Quirk did not give up. they found us a 10% interest rate when nobody else could beat 18%. they excel at what they do which is selling vehicles in volume at a great price. we paid about $2000 less than the sticker price with the sales tax, title & reg included. best of all our new sorento is made in the USA. and seems to be getting 24 mpg average with all wheel drive. our sales person was Francisco Reyes-Flores. he explained everything in simple terms. he was also very down to earth. thank you to the whole staff we are now driving a new vehicle.


I went to Quirk Kia Braintree Monday night, April 23rd. ...

1
cliffordkmc on 05/01/2012

Customer Service: 1.0 Overall Experience: 1.0

I went to Quirk Kia Braintree Monday night, April 23rd. There was a nice young man out front by the name of Patrick Collins who was willing to show me some vehicles. I was trading a 1998 Infiniti QX4 and this was the first place I stopped to see what kind of vehicle I might like, prices, etc. We took a Forte out for a test ride and it seemed okay but again, I was not going to make any "quick" decisions (it's been a long time since I purchased a vehicle). I had told Patrick that I fully intended on buying a car prior the first of May but wanted to see what's out there. We went back into the showroom for him to get some brochures on different vehicles so that I could take them with me. Sad to say they did not even have a brochure for a Forte. While I was sitting at Patrick's desk he had asked Dave (wish I had a last name) to talk to me about a value for my car. Dave's big question was if I was I buying the car that instant. Again, I stated that it was the first vehicle I had looked at and no, I was not going to buy or lease anything at that moment. His response was something to the affect of "well then, I'm not inclined to tell you what we would give you for yours". Ater that, he continued with some rude remarks. Patrick could see I was getting totally irritated (which would be a gross understatment). I thanked Patrick and was leaving when another gentleman was chasing me out the door to see what they could do to have me sign on the dotted line. What part of "not making a decision after looking at one vehicle" did they miss? I told that individual that based on the "big" mouth of Dave (who is a manager), there would be no way I would buy or lease anything and left. Had Dave spoken to Patrick prior to being rude, etc., perhaps he would have known that I was a "serious" potential buyer. Tuesday, April 24th, I went to Herb Chambers Ford and met with "professional" people who did not try and shove a car down my throat. I ended up purchasing a Ford Focus which I picked up the following day. I received a phone call yesterday from a gentleman at Quirk who's name I still did not get because of a thick accent. I told him to thank Patrick for me and to tell Patrick that because of Dave's "big" mouth, total lack of professionalism, and lack of common courtesy, he lost a sale. {Patrick, you're a nice young man. You should probably find a better dealership to work for.}I intend to share my experience at Quirk. There are enough car dealerships out there that one "would think" you put your best foot forward. THAT WAS NOT THE CASE HERE. I would write a letter to Mr. Quirk but I am sure he probably doesn't care. I wasn't going to waste my time in writing this but, then again, BUYER BEWARE.


i went with my dad to purchase new car and he took to me...

5
ajp071715 on 04/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i went with my dad to purchase new car and he took to me to quirk kia because he had heard wonderful things about this dealership. he has purchased a few cars from quirk previously. we were approched in a very friendly, professional manner by a salesmen named francisco reyes flores. he was very helpful and knowledgeable about all the cars and how they worked. he gave us a phenominal deal and answered every last question that we could ask. i would highly reccomend this dealer he's great at his job and will do whatever he can for you.


Recently went to Quirk Kia to take a look and speak to...

5
ponytime on 04/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently went to Quirk Kia to take a look and speak to someone about pricing. I was approached by salesman David Campbell who was very proffesional. We did the shopper salesman dance and I was convinced to purchase a new 2012 Kia Sorento. He gave me a fair deal and spoke with great knowledge of the vehicle. I had just came from Kia of Norwood where I was run off by a red head female salesman who was pushy and would not work with me. It seemed as if she did not want to sell me the car. The Kia I selected at Quirk was the SX model wich I was not looking for, but after talking with the salesman and manager I was convinced.


Recently bought a car at this dealership after a month of...

5
Whyask on 04/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently bought a car at this dealership after a month of research. Settled on the Kia Soul. Love this car. Great ride, good on gas, and I get a bunch of compliments on it. The sales person was very nice and made things fun for us. I would buy from Quirk again in the future.


Well, it starts ok with the sales person, he did not have...

1.4
TMRC on 04/04/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Well, it starts ok with the sales person, he did not have good knowlodge or speak english very well but he was nice and helpfull in show the cars and let me do the drive tests until he decide to bring he's manager over wich was very rude and made me just walk way. Went to buy a Kia Optima there and end up buying at Pride Kia of Lynn wich was a great experience and highly recommended.I do not recommend Quirk Kia.Very disappointed.


VERY INFORMATIVE AND VERY FRIENDLY. I WOULD RECOMMEND ALL...

5
cbtop on 03/30/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

VERY INFORMATIVE AND VERY FRIENDLY. I WOULD RECOMMEND ALL MY FAMILY TO KIA! THANK YOU JORGE REYES! I NOTICED everyone is very professional. Jorge was helpful in comparing other cars and the value of Kia.


The best part of my experience is that I didn't feel...

5
Laidbackjack on 03/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best part of my experience is that I didn't feel uncomfortable at all once dealing with Jerry. Most car salesman have quotas to meet and will force themselves onto you, not Jerry. He was very informative and a great people person as a whole. I highly recommend that when you go to Quirk Kia in Braintree you deal with Jerry!


I recently bought a car from Quirk after years of seeing...

5
Drphilivey on 02/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a car from Quirk after years of seeing their ads in the paper.. The listed a price that seemed too good to be true but in the end I got the great deal they had offered.. My salesman was kind and knowledgable. I would definitely buy from them again if I find myself in the market again...


Jerry's customer service was excellent. He was very...

5
SCoveney on 02/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry's customer service was excellent. He was very informative and made it possible for me to drive away in a new car at a good price.


This is my second time purchasing a vehicle from this kia...

5
jconn082380 on 02/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second time purchasing a vehicle from this kia dealership. Jerry Hunter was by far the best salesperson I have dealt with. He was extremely knowledgeable, friendly and professional. Jerry did such a good job with me my sister who had no intentions on purchasing a vehicle purchased from Jerry the next day. Jerry went above and beyond his sales duty. The entire staff at this location were all extremely friendly and professional. I will definitely be back.


Went car shopping at quirk Kia last thursday to find a...

5
Chimmy on 02/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Went car shopping at quirk Kia last thursday to find a new car for myself. I was greeted by Chris Chase who made me feel so comfortable. He guided me through the available cars that were available that was fitted for me. I have to honestly say he is the best car salesman I have ever dealt with. He answered every questions I had to know very professionally. Hopefully in years to come I would definately only want to have him as my car saleman.


Chris Chase is the best sales person in the world, he did...

5
elcr on 02/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Chase is the best sales person in the world, he did everything right from when he said hi i am Chris Chase welcome to Quirk Kia How may I help you today, to the test drive, picking the right car for me THE BEST EVER Thank you Chris


Went in for an oil change for my kia soul and came out...

5
Jamielosordo on 02/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in for an oil change for my kia soul and came out with a brand new Kia Rio! I am glad Chris came over to ask what my payment was on the soul and was willing to work with me to get me a much cooler and more suitable ride for me! I bought my Soul from this dealership and just a week before me getting my Rio my brother came in and got an optima! Great place to work with and would definatly reccomend the dealership and also Chris. He was very knowledgable and answered all my questions even to this day! Thanks Chris!


I can not stop talking about my new Kia and Chris Chase. ...

5
Verticalpowder on 02/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can not stop talking about my new Kia and Chris Chase. On my quest for a new vehicles I visited several dealerships. I wished I would have come to you guys first. I was blown away by Chris Chase's product knowledge. I will make sure I tell everyone where I bought my Kia and who I bought it from. Thanks Chris for treating me like a person, not a number.


Chris was by far the most helpful salesman I have had the...

5
j0ecamara on 02/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris was by far the most helpful salesman I have had the pleasure of dealing with. He is very knowledgeable and actually cared about my opinion as compared to just pushing his along with the sale. I felt no pressure and it almost seemed that I was dealing with a friend and not just a salesman. I will DEFINITELY BE DEALING WITH HIM as well as referring my friends and family to him as well.


I was invited to Quirk Kia in January 2012 to trade in my...

5
jenmilia on 02/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was invited to Quirk Kia in January 2012 to trade in my 2007 Kia Spectra. My salesperson, Anthony Sheldone, was friendly and helpful from the moment I arrived. He thoroughly reviewed the features on both the 2012 Kia Forte and Sorrento, and was very knowledgeable. He had a complete understanding of all of the safety and performance features. He worked with the financial/business manager to get me an excellent trade-in price for my Spectra, according to a KBB valuation. When I picked up my new 2012 Forte, Anthony took the time to help me link my cell phone to the Bluetooth system and showed me how to use it. He made sure that I knew how to use every feature before I drove my car off the lot. A few days later, he made a follow-up call to see how everything was working out. Professional and courteous during both of my visits, Anthony went above and beyond what I would expect from a car salesman, and provided me with exceptional service. If you are looking for a new or used car in the Braintree, MA area, I highly recommended both Quirk Kia and Anthony Sheldone.


Francisco is great! This is the 3rd car we have purchased...

5
DCkey777 on 02/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Francisco is great! This is the 3rd car we have purchased from Quirk, and the second one from Francisco. He is super friendly,and knows his product inside and out. I asked for a specific vehicle at a specific price. Francisco gave me a better deal than I expected, and made the experience as quick and painless as possible. When I tell you that I drive over 60 miles to do business with this guy. He is honest, and down to business. He is out to make a customer for life, not to try to get the most he can out of you right now. I recommend Francisco Flores to buy your next car from. You will not regret it!


We purchased our first KIA for our daughter in October...

5
Counslr on 01/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our first KIA for our daughter in October and the expereinced was no pressure.The day after bringing it home a nice person put a ding in the door at the church parking lot.My daughter ended up going to Quirk the next day to pick up floor mats and when the Sales Team heard about it they had the ding repaired at NO Cost to us..WOWMy wife and I just purchased 2012 SORENTO EX and a 2012 Optima EX. FANATASTIC EXPERIENCE!!They are what a positive Customer Experience is About!


I recently leased a 2012 Forte EX from these guys, and it...

5
bp910 on 01/25/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently leased a 2012 Forte EX from these guys, and it was a pleasure. My salesman Jorge was extremely helpful and definitely knew his stuff. He didn't come across fake or sleazy like a lot of the other people that I encountered at other dealerships. The other staff was very helpful and I was driving my new car the next day. I highly recommend these guys.


I just bought a Kia Optima yesterday , I'm loving the...

2.8
tapas26 on 01/19/2012

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 3.0

I just bought a Kia Optima yesterday , I'm loving the car, really happy took the decision.I'm just very disappointed with my customer service experience. It seems like there is no communication among their employees or that they do and say what ever it takes for you to sign and once they get you then forget it.I was told by my sales associated that at the moment of the pick up of the car they would have ready for me a check that they have to give me as part of the deal they offered. Got to the dealer yesterday and it was a total different story, called back today because I need the money tomorrow and got no answer again( Of course they already got their big money from the car I got)It feels very unfair that they work like this, now that they have your money on their side its like they don't care about you as a customer anymore.


I came in to see what used cars were available. Then I...

4.8
machiasme on 01/04/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I came in to see what used cars were available. Then I met Francisco Reyes-Flores. By the end of my visit, he proved the Kia Optima the right car for me. His knowledge and personality made the sale. We were like best buds. The whole staff worked as a professional team to put me in a car I'd never even noticed before. Now I see them everywhere. From Francisco's boss to the financial sales person to the well kept dealership sure made a difference. They all make you feel like a VIP. Which is the way life should be.


This is our second time dealing with Francisco. He was...

5
Kjc17 on 12/02/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second time dealing with Francisco. He was attentive and listened to our concerns and need for safety. We could not be more pleased and I must admit I am not easily impressed. I would come back as long as he is working there.


I am writing this review/rating because of the...

5
jgougeon on 11/21/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am writing this review/rating because of the exceptional service, price, quality,and overal experience i had with Francisco Reyes-Flores of Quirk Kia in Braintree, MA. I had been to more than twenty different dealerships and at half I was not even greated at the door. Upon arrival at quirk kia sales consultant Francisco Reyes-Flores greeted my family and I out in the lot. I had looked at several of kia's competitors and kia had the best value (warranty, mileage, performance, and options). I had been to Kia in raynham and they were unwilling to make a deal with me. I needed a salesman in my corner fighting to get me a car for the best possible price and then 10% off of that. I found this salesman in Francisco he helped get the lowest price i could have imagined. He and the staff worked extremely hard to get the most difficult car buyer (me) a car WELL below the msrp and below the cheapest prices i found online. I was very impressed with Franciscos knowlege of not only the text book information on kia but his knowlege of every single car on his lot. Francisco was also extremely kind and never talked down to me as if i didn't know what i was talking about like every other dealer tried doing. All this is coming from a person who has gone without a car for an entire year because no one wanted to make me an exceptional deal. If you don't check out Francisco and the staff before buying a car you are making a huge mistake.


Two weeks ago my muffler gave way and it sounded as if I...

5
djp3335 on 10/10/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Two weeks ago my muffler gave way and it sounded as if I was driving a race car. I brought the vehicle to a local mechanic who quoted me a price. I discussed it with my girlfriend and she suggested we take a trip to the dealership. I had been looking up the souls online so we headed towards the local kia dealership, Quirk in Braintree. Went in noticed the Forte in the show room Francisco approached us and we discussed the Soul. We took the Soul for a ride and I actually enjoyed it but it was used and the price didn't agree with me. We than discussed the Forte he had one on the lot we took that for a ride and thought it was a better option for me. We went in Francisco was very nice asked me my needs, my finances etc. They ran my credit within 2 hours I was signing for my first new car. We also dealt with Mike he handled the paper work and he was very nice and fun. We also spoke with another dealer who noticed my last name and thought he may know me. All 3 were very nice to us and made it alot easier to be there. My car is two weeks old and is driving great. I truly believe that this will be the place that I will do my future shopping.


Initially we had intended to visit two other dealerships...

5
LucySousa-Lipchitz on 09/12/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Initially we had intended to visit two other dealerships before the day was done, however, Kia was the first and the last. We were immediately greeted by Jorge Reyes, who was very friendly and patient with us (we had both my 3 and 5 year old daughter with us). He was very knowledgeable and had a wealth of information available to us regarding Kia as manufacturer and the specific car that we wanted to buy. When we test drove the car, Jorge seemed excited to show us all the benefits and features the car had available to us. His excitement and honesty made us very confident in or decision to look no further. Jorge was not pushy, he let us have all the time that we needed to make the right decision for our family. I am very happy we made our decision to buy a Kia and even happier that Jorge Reyes was our salesperson.


I went to quirk kia not with the intentions of making a...

5
davebig on 08/26/2011

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I went to quirk kia not with the intentions of making a purchase, but with so much information on pricing,product,courtesy, friendliness, I decided to lease a new optima through my representative Francisco Flores.I would recommend his expertise to anyone to purchase or lease an automobile.


I cannot express to you how happy i am with the service...

5
oamerica on 07/25/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I cannot express to you how happy i am with the service i received from the managers and the salesperson .I would highly recommend Quirk Kia in Braintree MA to anyone.The sales person was polite and accommodating, the managers gave me the best service and the best price.I am very pleased with every aspect of my experience !!!!!!


I have previously bought 3 cars from Quirk Motors and...

4.8
edventurajr on 07/17/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have previously bought 3 cars from Quirk Motors and always had the same courteous treatment from Francisco Reyes Flores and entire Quirk management, I just purchased a 2011 Kia Forte on June 2011, and it was an extremely flawless transaction, I spent very little time doing the necessary paper work since Francisco listened to what I was looking for and my budget limits, narrowing it down to the car I ended up buying. I am very satisfied with my purchase and the attention the dealership and salesperson has given me as a customer even after the sale was completed. Francisco keeps in touch by regular mail, Email and text reassuring me his commitment to me as a customer.


It was a great experiance. Everyone was friendly and not...

5
foxhole on 07/10/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a great experiance. Everyone was friendly and not at all pushy. I had many question the sale man took his time to explaned everything to me. they workrd really hard to try to meet all my needs. I always thought that buying a car was your worse nightmare when it came to dealing with the sales staff but at Kia it was great I would recomand Kia of Braintree to anyone.


This is the second time we have purchased a Kia and are...

5
lorelei on 06/29/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time we have purchased a Kia and are very happy with the car and the service. This recent experience was excellent. Salesman, Valer Topalli was so accomodating, polite and honest. He was so personable I wanted to befriend him. The Finance Coordinator,Michael Edwards was also very accomodating. All in all it was a pleasurable, stress-free transaction and fair transaction. I would not hesitate to visit or recommend this dealership again. Lorelei A. Nalbandian


What an excellent experience buying a new car! Daniel...

5
Sbrown9876 on 06/28/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What an excellent experience buying a new car! Daniel Molina greeted me with a smile and asked me what I was looking for and my price range. Daniel Molina showed me cars that I could afford, and made suggestions on what would be the best car for me. After test driving some used cars and the Kia Forte 2011, Daniel asked me what I thought. At no point did he make me feel pressured to buy any of the cars test driven. I loved the Kia Forte, and wanted to buy it, but it had to be in my monthly payment budget. Daniel Molina worked with the finance department at Quirk Kia to ensure that I was given the best possible financing that meet my budget.Over all, this was my best experience shopping for a car, I would go back to Daniel Molina when I decide to trade in my Forte and I certainly would recommend him to anyone, including friends and family.


We came into Quirk Kia based on an ad we had read in the...

5
Belsize on 06/28/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came into Quirk Kia based on an ad we had read in the Globe offering a Kia Soul Tiger (special edition). Well, the Tiger only comes in white (which was a plus) but with huge tiger stripes on it (a huge minus). Francisco helped us and explained other possibilities which would be more suitable (and did not have tiger stripes!). We liked what we saw and entered into negotiations and after a while going back and forth, we reached what my partner and I would consider a very reasonable price. Our experience during negotiations was not stressful (I certainly did not expect it to go as smoothly as it did)and we didn't feel pressured. I have walked away from dealerships before when the negotiations started to feel too pressurized or when it felt like I was not being heard. This was not the case here. I feel like we reached a very fair price. We actually had planned on looking at other dealerships after our visit to Quirk, but figured it was reasonable enough that we didnt have to keep searching. Francisco did everything to make sure we had the car the next day and he picked us up at the MBTA station when we came to pick up the car. He then showed us every feature in the car and was great in explaining all the technical things, like the bluetooth connection, etc. Finally, Francisco was able to give us very good financial advice which showed that he cared about our well-being. He didn't have anything to gain from telling us this certain piece of advice on whether we should lease it jointly or singularly, but we are so glad he advised us because it was important and we might have made a big mistake had he not mentioned this. All in all, Francisco made what we had thought would be a dreadful experience into a very pleasant one and we would certainly recommend and go back to Quirk because of him.


I am a very happy customer. I just bought a brand new Kia...

5
chemistry101 on 06/23/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a very happy customer. I just bought a brand new Kia optima 2011 today. It was a rainy day. However, I felt welcomed the minute I met Jorge. He made it a very pleasant experience buying new car. He worked very hard to assure that I got the best deal possible at Quirk Kia. He was patient about explaining the features about the car and walked me through the entire process. I would highly recommend Jorge to anyone when you are ready to shop for any Kia car. Overall, he is friendly, reliable and honest guy.


The 2011 Kia Forte I leased last Saturday is the first...

5
aem307 on 06/18/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The 2011 Kia Forte I leased last Saturday is the first new car I've ever purchased. I went to Quirk Kia with a fairly strict budget, and Jorge Reyes immediately identified several options that would fit my price range. Jorge was knowledgeable, friendly, and made me feel comfortable the minute I stepped onto the Quirk lot. When I went back to pick the car up, Jorge took his time explaining every feature of the car and it's warranties. I'm so glad I made this purchase with Quirk Kia, and would recommend the dealership, and Jorge, to any one of my friends and family members.


I've known Francisco for 5 years, and find him very...

5
mrbobd on 06/12/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've known Francisco for 5 years, and find him very knowledgeable about the cars my wife and I were looking for. We've bought 5 vehicles from Quirk over the years, 4 are kia's and he always goes out of his way to make sure we know exactly what we are buying and answering any questions we may have. From the moment we arrive we are greeted by a friendly smile from everyone to finding the right car and right financing for us to the great service we get from the service dept.Francisco is a great asset to Quirk KIA and we will always reccomend this dealership and Francisco.Francisco, you should be promoted to sales manager!!


The service I received was excellent, the salesman was...

5
madtinman on 06/11/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service I received was excellent, the salesman was very knowledgeable, I understood everything I needed to about the auto, and, Mr Flores helped me craft the best deal when purchasing.this was an excellent experience all around


My experience with Quirk Kia and with Jorge Reyes in...

5
rodpico27 on 06/09/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Quirk Kia and with Jorge Reyes in particular was awesome. Jorge was friendly and understood what we could afford on a new car. Between him and the actual financial manager, I got the monthly payment I was looking for. Overall a great experience and would highly recommend Quirk Kia. Keep up the great job!!!


I must say I had an excellent experience at Quirk. ...

5
jhall444 on 06/04/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I must say I had an excellent experience at Quirk. Salesman Jorge Reyes was terrific; knowledgeable, friendly, and not at all pushy. With the warranty Kia offers and the highest quality-per-dollar index I've seen, the cars sell themselves to a great extent anyway. But any question I had about the 2011 Optima I purchased, Jorge had an answer. He even picked me up at home the day I cameto pick up the car (this afternoon). Even the finance part went well; quick and efficient. I'm a very happy customer, and believe I got a great deal too.J Hall


I went in to this dealership to meet with a sales person...

5
HHall on 05/29/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to this dealership to meet with a sales person I had been dealing with on the internet.Wouldn't you know it,she had quit that day but this gentleman greeted me at the door(knowing on was on my way) and was ready to assist me.I felt like I was the only person in the showroom,even though that wasn't true.Anyways,he took me out to test drive the Sportage and the Soul.The sportage was too big for me but the soul,I fell in love with and knew it was just right for me.However after all was said and done,I told him I wanted to test drive some other vehicles,which I did over the course of a week.What finally cinched it for me was the internet sales manager called me back asking me if I was still interested in the Soul,none of the other dealerships ever called me back or gave me a second look.So I went into the showroom and was again greeted by the same salesperson and before I left,I was driving home in my new,fully loaded Soul.They even took care of helping me empty out my old car and transferring the plates.I am one happy camper and the entire experience was the best I've ever had.Who says you have to have pain to gain??HH Dorchester,Ma


My intention was only to visit various dealers to see...

5
owens52 on 05/13/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My intention was only to visit various dealers to see what I like. My husband mentioned Kia to me and showed me a catalog and my response to him was "I don't want that car". Kia was my first stop during my visit. I requested Kathleen because she had also sold a car to my husband. Kathleen took her time showing the car and taking me on the test ride. We did not make a decision right away but instead drove down to another dealer and to be very honest, we wouldn't have gotten all the attributes that is in this car for the price that we paid in another car that we looked at. Kathleen was very patient in answering our questions and I don't think she missed a beep because she explain so much until I purchased the car and I love it!!


After searching and searching from dealership to...

5
reese2011 on 05/12/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After searching and searching from dealership to dealership throughout the whole South Shore in Ma., I was finally able to find a dealer who suit my every need. I found a car I love with the help of salesman, Jorge Reyes at Quirk Kia in Braintree, Ma. The second we made eye contact in the lot on Sat 4/16/11...I knew I was in the right place! He really made me feel so welcome when he greeted me while I was browsing around, looking at a bunch of cars I was interested in. A lot of the salesmen I had previously dealt with earlier in the day at other dealerships, were so pushy to the point where I wanted to walk away. Jorge was different...he was so helpful and new what he was talking about. Not only that, he took the time to listen to me when I had a concern. I went in with some numbers in my head and he assured me that Quirk Kia would be able to work with me. That felt good to hear. Finally, I was getting somewhere! A lot of other dealers where looking for so much money down and then very large monthly payments on top of that, which I was not interested in. He set it up so that I would have a comfortable monthly payment while enjoying the car as well. I really feel he has passion in what he does and takes pride in his work. It shows tremendously. Jorge really went above and beyond to help me. He was so kind, honest and friendly which is really comforting to a first time new car leaser. He walked me through everything from fully explaining the agreement, he showed me all of the functions in the Kia Sorento and best of all - he assured me that he will always be there for me to turn to if I have any questions or concerns regarding the car. That really made me feel as if I made the right choice for myself. He left me feeling that I had gained a new friend in Quick Kia and that I could trust them. I am extremely pleased and will definitely refer family and friends to Jorge Reyes at Quick Kia. I hope he will make them as happy as he made me the day I signed the lease. Sincerely, Annmarie BaleskiHingham MA 781-710-9622


Terrible experience is the way to describe our visit. ...

1
Shavley on 04/25/2011

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Terrible experience is the way to describe our visit. The folks who we dealt were were completely dishonest, uncaring, and could have cared less if they got our business or not. We went in there with a copy of an ad from the newspaper and when we decided which car we wanted we were told that we could not have what we wanted as that was not the car in the paper. I questioned it and the salesman said, he did not look at the ad! Are you kidding me?!! I then told the salesman that I wanted my keys back immediately for my Ford Windstar (which I loyally serviced with Quirk for 10 years) and he said he would get them. Low and behold my car goes racing by the window. Yes someone took my car for a test drive when I said I wanted my keys immediately! My husband then lost it and starting yelling! How dare your staff take my car without asking. In addition, the GM could have cared less that his salesman gave incorrect information and said "he will probably be fired for that"...my response to that...who cares!! Why would you want someone working for you who cannot speak English and when he says yes he means no and when he says no he means yes?!! Once the GM knew we we going to head to Herb Chambers (where had a fantastic experience) he said they were dishonest and the guy who worked up there used to work for him (we found that to be totally untrue). He then sent a text message to the GM at Herb Chambers saying that he fu**** him over and not to honor our deal...again, are you kidding me?!! In addition, we were going to be paying cash for the new car and the GM said that we had to pay $500 more to do that because "KIA IS MAKING HIM DO IT"!! Funny...that did not happen at Herb Chambers...This dealership is a complete bunch of fools working there...they are dishonest, uncaring, thieves!! Will never go back to Quirk for anything....ever!!


After speaking with Joe D on the phone, we were greeted...

5
wshine on 04/15/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After speaking with Joe D on the phone, we were greeted by Francisco with a smile! They had the Sorento I wanted in stock for the right price. They even had a Gong in the showroom that we hit after we closed the deal, it really relaxed the pressure of making a large purchase. I would refer anyone to Quirk Kia.


After going to another dealership where the salespeople...

5
NewKiaOwner on 04/07/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After going to another dealership where the salespeople ignored us, what a difference coming to Quirk! Four salespeople greeted us on our arrival, and we began working with Francisco, who is very knowledgeable and personable. We had very specific features that we wanted in a Kia Sorento, and he helped us to find the perfect match. We arrived before closing on a Friday afternoon, but they stayed open to help us. We wanted to "sleep on it" before making a decision, and they didn't put any pressure on us to decide. We were very happy with the price we negotiated. We really feel like we got a tremendous deal for our money. We also had a very tricky financing arrangement, which the staff was able to manage with no difficulties whatever. Switching our insurance to the new car was also complicated, but they handled it all behind the scenes. Everyone at Quirk has been a pleasure to deal with. We recommend them highly!


We appreciate how polite Francisco is. He talks very...

5
214444Aa on 04/05/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We appreciate how polite Francisco is. He talks very respectably to people, and he knew every button, that is all the bells and whistles of the car we bought. It is important to us to work with someone who has an in depth knowledge of the car we buy! We have fun with the Kia Soul. Thanks, Ken and Valerie


Francisco was fantastic! I felt no pressure from him at...

4.8
ctib1228 on 03/29/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Francisco was fantastic! I felt no pressure from him at all! I would definitley go back to him with future purchases. The gentleman that worked with the financial end of this process was also wonderful. I would also recommend this dealership with friends and family.


Mr. Francisco Flores was very important in my decision to...

5
WILSONFERNANDES on 03/25/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Francisco Flores was very important in my decision to buy a kia, explained in detail the technology that has the vehicle, all available mechanisms, all technical assistance. all doubts are explained with great courtesy! CERTAINLY WILL RECOMMEND TO ALL MY FRIENDS THANK YOU MR. FRANCISCO FLORES!1


This was our first car purchase. We met with Jorge Reyes...

5
magreener on 03/24/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our first car purchase. We met with Jorge Reyes who was polite and professional and answered all of our questions and concerns in a timely manner. Jorge walked us through every step of the car purchase and informed us that we could call him anytime if anything came up. We highly recommend Jorge as a salesman.


I recently purchased a new Kia Sportage from Quirk Kia....

5
Georgecrackel on 03/08/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new Kia Sportage from Quirk Kia. Working with Kathleen was a positive experience. She was very helpful and informative. I would recommend Quirk Kia to my friends. Because of my positive experince with Quirk Kia I would consider buying my next car from them also.Bill Thorburn


i would recommend this dealership to everyone. there was...

5
domiller582 on 03/07/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i would recommend this dealership to everyone. there was no pressure to buy. very friendly atmosphere. i will go back there for my next car. the whole experience was fun no pain at all lol. after visiting other dealers i felt like i needed a shower. i was getting discouraged and ready to give up on a new car until a friend told me about quirk kia. i have no regrets at all. they worked with me to get me into the payment i was comfortable with. thank you kat and david


They went above and beyond to get us the car we wanted...

5
timdempsey723 on 03/04/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They went above and beyond to get us the car we wanted financed. Great service. Francisco was very helpful. Michael Edwards did the financing, and they worked out a great package. I love the car. They gave us a great deal with our trade in. I would definitely recommend them.


My husband and I went in while waiting for our Sportage...

5
patriots4evafan on 02/28/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My husband and I went in while waiting for our Sportage to be fixed Kat approached us and I had a question that she got the answer I need to for me regarding the timing belt issue on my Sportage that I had never known about and then began talking about how we would love to get a newer Kia so we walked and she told us about each of the new sportages, Sorrentos and Optimas Kat was very informative on all and although we were not looking gave us a new option of leasing a new vehicle to get out from under a previous purchase of a vehicle before the Sportage and all the options that went with leasing. David and Paul also helped by doing up the numbers we could work with and also an issue with a special plate (NE Patriots) they all were very helpful and made the whole lease deal work for all sides. So going in we had no intentions other than looking but Kat, David and Paul were very friendly , helpful and won us over and I am so very happy and hope they are all there for a long time. We love our new fully loaded Kia Optima Ex.


Upon entering Quirk Kia I received a warm friendly...

5
Jacqueline2010 on 02/28/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

Upon entering Quirk Kia I received a warm friendly welcome from Kat. She worked with me to get the best deal she could. She made the process of buying my first car very simple. I had a wonderful experience with Kat. She is very friendly and easy to talk with. I love my new car! I will definitely recommend Quirk Kia and Kat to anyone I know that is interested in buying a new car.


From the moment I walked in I was greeting by David. He...

5
MichN on 02/15/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I walked in I was greeting by David. He proceeded to greet me very politely then asked for my name and what I was interested in. I told him I wanted to talk yo someone about buying a pre-owned vehicle and he said sooner than I could turn around; "Michele this is Melissa she would be happy to help you! "Overall, my first impression was, 'WOW' just like that?. As both of them new my price range my likes and dislikes they got to work immediately ! Not only did I feel at home, I felt comfortable, and that they were not going to try "to just make money off of me". They went for the best offer they could give. (What more could you ask for?) I would recommend this dealership to any one looking for a new or used car because you will be treated with the upmost respect and they try and find you the best deals possible! Thanks for making my experience worth while!


We just came in to take a look at the new 2011 Optima. We...

5
maneepaisan on 02/13/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just came in to take a look at the new 2011 Optima. We had no intention to buy on that day. But Quirk Kia gave us a great price and trade-in, we drove home with a new Optima! Thanks, Mellisa and sales manager, you made it quick, easy and fun too. The air horn is a great idea.


Had a great shopping experience when i bought my 2007...

5
Jorgereyes311 on 01/17/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great shopping experience when i bought my 2007 Optima, francisco was very helpfull and a very polite sales consultant, i had recomend it to all of my friends and relatives,i am almost ready to go shopping for the new Optima 2011, I think the new optima has nothing to envy to the high end cars, the 2011 Kia Optima is one of the most beautiful cars ever designed by Kia Motors, I am lokking forward to work with francisco again


This is a great dealership! Buying a car was no hassle...

5
Merik5 on 01/13/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This is a great dealership! Buying a car was no hassle and they offered courteous and professional service. I was buying a brand new Kia Optima and was on a deadline and needed it by a specific date. The cars were just beginning to roll out and all of them were still at the shipping port and none had been delivered to the dealers yet. I called Quirk advising them that I wanted one and they kept me advised of the progress all along the way. Incidentally, I also called other dealers and not one of them bothered to call me back. I would definitely recommend this dealership!


$33,360

Mileage: 5

Color: Black

Transmission: Automatic

Body Style: SUV

City: Braintree, MA

Engine Type: 4 Cyl

$21,865

Mileage: 5

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Braintree, MA

Engine Type: 4 Cyl

$43,620

Mileage: 5

Color: Black

Transmission: Automatic

Body Style: SUV

City: Braintree, MA

Engine Type: 6 Cyl

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