Quality Subaru

Used Car Purchase

I came into Quality Subaru to test drive a car I saw on the internet. It was very busy at the time I had walked in and as fate would have it Nick was available to meet with me. Nick was very knowledgeable and thorough in explaining every detail of the car. As a female I did not feel pressured by any means. He was the most pleasant salesperson I've dealt with and you should ask for him! Ed was the finance guy and worked with me within my budget. Overall this was an excellent customer experience!

Great experience

We dealt with salesman Nick Hammond. He was very knowledgeable and went out of his way to help us. Would go there again for our next car

Used car experience.

This dealership had the car we were looking for. Our salesman, Nick Hammond, was very knowledgeable and a pleasure to deal with. He made the whole experience fun instead of stressful. Ed Chen was very thorough and patient explaining all the paperwork involved in the purchase. They both are assets to Quality Subaru.

We purchased a new car.

We can only rate the sales and purchase experience at this time, but so far our experience with salesperson Nicholas Hammond has been very positive. He made the process easy. He is very personable and it was easy to see he is knowledgeable and enthusiastic about his job and making sure we knew everything about the car, the warranties, and his dealership. He stayed late the evening we bought our Crosstrek to accommodate us and to make sure every detail was covered.

Used car purchase

Excellent experience, straight forward, honest negotiation, first class people throughout the organization:)Very professional, smooth transaction, customer centric team, great coffee100% endorsement. I would definitely recommend the dealer.

Great Service, no pressure, well reommended

Chris Carey ( sales) was polite, no pressure. He answered all question. Service Tech Martin Swider showed me the engine and explained all options and recommended preventative services. Chirs also did a great job by picking me up at my home, so I a could bring my new car car home. These employees are why Quality Subaru is expanding. Great prodiucts

Great place!!!

Great staff and no hassle whatsoever during purchase. No pressure on unwanted extended warranties or add ons. Mark walked me through the whole car and around the dealership to introduce me to everyone. Fair trade in value on my previous vehicle. Would highly recommend!!!

Great Experience

Quality Subaru is a wonderful dealership with great employees! Chris, our salesperson, was very friendly and exceptionally knowledgeable of the vehicles. Ed made the paperwork hassle-free and actually an enjoyable experience. My wife and I have spent entire days at other dealerships trying to purchase a vehicle. Quality Subaru had us out in just a couple hours. Overall, this was the only car buying experience that I truly enjoyed and would use them again in a heartbeat.

The best car experience we have ever had

From the moment we walked in and met Ralph we knew this would be the place we would purchase our car. He could not have been more pleasant and helpful to work with. On our second visit Ralph was off that day so Chris met with us. Much to our surprise, Chris was just as pleasant and helpful as Ralph was. When we picked up our vehicle we actually had both of them going over different aspects of the vehicle and paperwork with us. We cannot say enough about how great our experience was with this dealership and the 2 salesmen with worked with. We would most definitely recommend this dealer, as well as these 2 salesmen.

Very good experience

Me and my girlfriend went looking for a safe vehicle. Nick explained all safety features the subaru legacy had and all warranties. Very informational on any questions I had

52,500 Service

I had a couple of questions and minor issues. As always, Paul addressed them immediately. Once again, another wonderful experience at the service department of Quality Subaru!!

2016 2.0I Premium Impreza 5 door

Nick was very friendly, helpful, to the point, and listened well to our requests.Chose, purchased and drove the car off the lot in one day

2016 CrossTrek

Second new car purchase at this dealership and a very good experience with sales person and feel we got the best deal on lots of new safety eyesight items to make driving easier for us. Salesman, Nick Hammond handled the whole experience very well.

Quality Subura, Small is good.

I drove home a 2016 5 door Impreza Sport today and Quality Subura made it a stress free experience. The salessmsn, Ralph was totally knowledgeable and made the deal happen without any pressure. I like the smallness of Quality because I felt respected and valued as a person. Every question I had Ralph asswered. I had researched invoice prices on the vehicle I wanted and Ralph gave a price 300 dollatez under the invoice. So I drove it home tonight.

2016 Impreza

It was a very easy, seamless. Salesman was very knowledgeable. Nick answers all of our questions promptly. Highly recommend quality Subaru. Overall a positive experience.

Excellent experience

I want to express how easy and trustworthy purchasing a 2013 Subaru Impreza from nick was. I highly recommend him to anyone. And I will be back when its time for another car.

Great service!

Nick was a great and efficient salesman. He was fast and helpful. Couldn't ask for anyone better, great laughs and knows his stuff! Very funny too!!

Good experience

Had a pretty easy time when I wanted to test drive a Subaru Crosstrek. Dealership was very courteous and helpful. I wound up leasing the car and am very happy with it.

My dislike for car shopping has been changed

Everyone in this dealership is extremely helpful, pleasant and knowledgeable. I have not experienced this very high level of customer service in any retail environment.

Great Experience

This is the first Forester I leased through Quality Subaru and the experience was nothing short of fantastic. My salesperson, Nick Hammond, was extremely knowledgeable and welcoming. He addressed all of my questions during my test drive, and was happy to answer follow up questions when I called him the next day. I will be sure to go to Nick again when I am interested in leasing or buying another Subaru at my lease's end. Furthermore, employees Mike Ward and Ed Chen were friendly, helpful, and a joy to interact with. Overall, a 5/5 star outstanding experience.

Another good experience!

This is the second Froester I have leased through Quality Subaru in Wallingford CT. The entire team is good. All helpful happy to serve and able to answer questions for their customers.I would highly reccomend this dealer ship.Love my 2017 Forester!!! So does my Whippet Emma!

outstanding!

Mark Soll,Mike Ward,and Ed Chen are valuable assets to quality subaru,they have unique, friendly personalities and are truly professional.This car purchase was an enjoyable experience.

Excellent service of salesperson Michael Schweikert

excellent, responsive sales and service. Our sales rep, Michael Schweikert was outstanding. We had a problem with our Sirius radio and he came in on his day off, brought the car to the Sirius vendor and resolved all issues.During the buying process he was responsive, explained all options clearly and was a pleasure to work with.

GREAT !

Chris my Salesman was Awesome! He took so much time to show me all features with my new Car. This Dealership makes you feel like your with Family and it's peace of mind that you get a great deal with people who show they care!

Get Nick Hammond!

I had picked out a Subaru Forester from Quality Subaru's web site and stopped by to check it out. I was greeted by Jack and introduced to Nick. A few days before I went to another Subaru dealership and looked at this make and model which was priced higher. No thanks! Nick did a very good job explaining the Forester's mechanicals and features. He was pleasant and knowledgeable. I felt no pressure to buy the car. We closed the deal and I was able to come back later and pick up the car. When I returned to pick up the car, I then met with Ed the finance manager. He was pleasant but I was miffed that at that point in the sales process he brought up service plans which naturally added to the purchase price. This is in addition to negotiating on the Certified Owned Plan with Nick. I felt pressure to decide right there and then. I told Ed it would have been more appropriate for me to discuss this with Nick before I decided to purchase the car. He explained that he had seven salespeople and not all of them could explain it. I told him I felt Nick was very capable of explaining this. He's given me until Monday at noon to decide. Now I'm trying to figure out if I should get the extended service plan and at what level and exactly what is and is not covered. Grrr!Nick went over the operation of the vehicle, set up the radio and synched my phone. He again went over the lights, radio and controls. He was very helpful and I enjoyed dealing with him. I highly recommend Nick-he's a true car "guru"! Now I've got to research the service plans! Bottom line is I'd buy another car from Nick but do prior research so I understand service plans

quick

No pressure sale from nick hammond, he was very helpful. He answered every question o asked, when he didnt know the answer, he found someone who could. Nick was a great salesman, i highly recommend goingto him. The dealetship didnt try to sell me extras, but didlet me know what was available with no pressure

New Forester today!

Nick, our Sales person and Ed our Finance person were great and explained everything carefully about our deal and all options. Car is great - we are excited to drive again! Thanks, Guys!

2010 Subaru Inpreza

Got into a 2010 Subaru Impreza easy thanks to Chad Esposito and Nick Hammond. Im totally in love with this car and couldn't be happier! Thanks, guys!

Search for Subaru

My search started in June, Ralph Aquino was very knowledgeable about all the Subaru's on the lot. Ralph was never pushy and VERY patient. I started looking at new cars to lease but due to credit issues ended up with a used 2010 Outback with very low miles. Ed Chen in the finance office went the extra mile to find a lender willing to finance the car at a payment that worked for me. Rate was very reasonable too. I will definitely return to this dealership for cars in the future and refer friends and family too.

Best car buying experience EVER!

This is my 3rd car purchase at this dealership. Dealing with Marc Soll and Mike Ward was like a breath of fresh air! Marc was very helpful and patient as my wife and I were undecided selecting the right car. Mike Ward, the sales manager, helped us make a decision on some of the choices we had. We had a tight budget and were thinking we can only afford the 2014 Legacy. But after talking to Mike, he put things into perspective for us and we we're able to get into a 2015! He also worked with the bank to get us the best rate possible. We are so pleased with our buying experience and would recommend this dealership to everyone!

Excellent Sales Experience

I went in to order a new 2017 WRX Limited and Nick made the whole process very easily. They gave me the best price in the area very quickly and Nick and the rest of the team were a pleasure to work with through the process. I got a few call as my car made it through the order and build process and the pick up was simple with everything as expected. I would absolutely recommend Nick and Quality Subaru!

Same day service

I had already identified this dealership when my car died. I came in - by far the best price - and they worked with me to get my trade in towed, make a deposit by credit card, and arrange for me to leave the dealership 5 hours later with my new car. Great work by Nick.

Great service!

Chad & Nick were very helpful & knowledgeable. You can trust them to find the right car for you at the right price. I would recommend this dealership!

Customer Service at its Finest

I have been looking for an affordable Remote Engine Starter for my Subaru Legacy 2016. All other Subaru branches sell the remote for a whopping $369.95. Fortunately, I saw this Quality Subaru branch at Wallingford, CT online, which sells the remote for only $277.46! What a steal. I decided to use my "Goodwill Parts and Service" voucher for $250. I encountered some minor problems applying the coupon code online, so I sent an email to the branch asking for assistance. I immediately received a response from Mr. Warren Smith, the branch parts manager. He applied the code and basically ordered the remote for me and had it shipped to my house. He went above and beyond his duty to help me out, and for that I am truly grateful. I have been to several Subaru branches, which, sad to say, lacked customer service and professionalism. This branch in Wallingford, CT is cut above the rest. They really give importance to customer service and satisfaction. If only I live closer to CT, I would make this my regular go-to branch for my Subaru.

Pre Owned Impreza sport premium

Took our time looking for the right pre owned Subaru, and began our search with Quality Subaru. We went to several other dealerships and decided that when it came time to purchase the car, we wanted to stay with Quality Subaru because of Mike Porreca. Mike did a great job. Never pressured us, and we would highly recommend him.

Awesome car buying experience

Quality Subaru has won a customer for life not only because of the superb value and performance of Subaru vehicles but also due to Nick Hammond. I would recommend all my friends and family to shop with Nick at Quality. This is my third Subaru and it won't be my last.

Excellent customer service. Not pushy or demanding.

Wasn't' sure about buying or lease when i got to the dealership. After finding one i liked, it was explained to me the financing of leasing and buying.I liked the leasing aspect. The buyer was able to choose a longer plan for example 36 or 42 months. Warranty's coverage for the time of the lease seam affordable and is an excellent option.The staff was helpful and courtesy throughout the whole process. (I.E. Ralph Aquino, Mark Soll and Ed Chen)I highly recommend this dealership.

Purchase of new Crosstrek

I was very pleased with the dealership, and especially my salesperson, Nick Hammond. He was willing to negotiate the price and was able to set me up with affordable financing. As I am advancing in age, this may well be my last car, and the extra touches added by the dealership (They knew I was a former Marine, and gave me a key fob with the Marine Corps Logo.)

We had a fantastic experience at Quality Subaru!!

I helped my 80 year mom trade in her 2007 car with over 140,000 miles on it. Jack, Chris and Ralph made the process easy by providing service that was fair, comprehensive and caring. Their patience and positive attitude made all interactions a pleasure. Kudos to Ed as well because he was truly fantastic. I can't say enough about the feeling of comfort I have letting my mom drive off in her new Subaru- knowing she has quality Subaru if she needs anything! Thank you!

Very good experience

I had an excellent experience with the sales staff at Wallingford Subaru and shopping for my new car. They helped me make the decision going with Subaru for the first time After owning other vehicles . Nick did an excellent job in explaining all my options and helping me through the process. Edward helpful for finalizing the deal. Paul from sevice actually picked me up to get the car.

Great deal!

I purchased a certified prepared subaru from Nick Hammond. He made the buying the car easy and was verry knowledgeable about the vehicle. Overall a great experience. Highly recommended!

Amazing experience

From the minute I walked into the showroom, I was treated first rate. My salesperson struck the perfect balance by respectfully answering all my questions and guiding me through all the vertures of Subaru's including features, safety ratings ,value and their commitment to environmental stewardship. Quality Subaru is an outstanding dealership with an amazing professional staff. They are friendly, knowledgeable and truly care about their customers.Thank you Qualty Subaru for a wonderful buying experience.Larry Rosefield

New Forester

I am a second time Forester buyer and am thrilled with my new car. I worked with Chris and the process was quick and straight-forward. I was pleased with my trade in offer and the deal we put together. Chris took the time to ensure I walked away with a complete understanding of all systems and new features of the vehicle. He was a pleasure to work with. It was truly a no-hassle environment and an enjoyable experience.

My experience

Leasing my first car from Subaru where my dad leases from. Had a great help from Nick and would recommend him to anyone leasing from Subaru.

2017 Subaru Forester

Being satisfied past Subaru owners, my wife and I visited 3 area Subaru dealerships. We had never gone car shopping at Quality Subaru but now we wish we had. As soon as we approached the showroom door, the sales manager welcomed us, asked the reason for our visit and promptly found salesman Nick Hammond to take care of us. He was very professional in his approach, asking the right questions, yet not giving us the 3rd degree. We were in a hurry that night and we told him that we just wanted to see what they had available and that we would have to return at another time. He completely understood and did not try to rush or high pressure us. He took some information so that he could work on our deal and we agreed on a day later in the week that he would contact us with some numbers. He called us when he said he would and gave us a few options to consider. We told him that we would need some time to think it over and would get back to him. Again, he was courteous and stressed that he wanted to "earn" our business. He asked if there was anything else he could do and respected our wishes. We came to an agreement on price and went to pickup our new car. Nick greeted us, thanked us for purchasing from Quality Subaru and walked us through every step of the delivery process. He gave us his undivided attention and thoroughly went over the car's features so that before we drove away we felt very comfortable with our new vehicle. Nick did a great job. Ask for him if you should visit Quality Subaru. You will not be disappointed.

Cross Trek purchase at Quality Subaru

Thanks to the enthusiastic and thorough salesmanship of Nick Hammond, my wife and I are now the proud owners of a 2016 Subaru Cross Trek and could not be happier. Great job, Nick and thanks again.

subaru purchase

recently traded in my car for a subaru. nick was very helpful and knowledgable in finding the right car for me. the experience was easy and great.

WRX through Nick

I found the car online and submitted a request to see it. Salesman named Nick called me back right away and was very helpful with every question I had. He knew a lot about the car and taught me things that I didn't know too. He was very patient with me and I felt very comfortable, not hasseled!

Excellent no pressure service!

Had a wonderful experience! Ralph, our sales representative was fabulous! No pressure at all. Everyone was very polite, hard working, and knowledgeable. Excellent service and friendly environment.

Great Dealer!

Always polite and helpful! They have my business! They listened to my questions, took time to answer, and helped me find a great vehicle. I will recommend Quality Subaru to all my friends!

Great team to deal with

This is my second vehicle purchased from Quality Subaru of Wallingford.I only went in for an oil change, but with 0% financing why not buy a new car? Nick Hammond answered all my questions. Ed Chen make financing easy. I'm sure I will go back for my next car.

Customer Service Kings

Chris Carey and Zagorski are the reasons Quality Subaru is Superior!!! Mr. Chen rocks!!!Thanks, I will buy again at Quality Subaru...My son and I each bought a car the same week.

Excellent sales Service

Our sales person Nick Hammond was excellent. Went over every detail and at the end I came out with a great car. Ed Cohen was great explained every detail on the warranty and extended warranty.

Great buying experience

I enjoyed my experience with Quality Subaru of Wallingford. They were very thorough at acquainting me with operation of the vehicle and all of its accessories. I would recommend buying a new or used car from this dealership.

2008 outback

Great experience with nick. Happy with car, delivered clean with a full tank promised. Took time to show features. Happy with purchase. Not pushy! I would recommended.

Good people

12 years ago, I bought my first new car: 2004 Forester. I used the dealership service for almost all my maintenance. They are always friendly, have the best 'waiting room' I have been in, and have always provided a pleasant experience. When it came time for a new car, I went straight to Quality Subaru. I was not disappointed and now am driving a 2016 Forester. It was actually a fun experience, and I do not enjoy car shopping like some people that I know who do that as a hobby :)

Great First-Time Car Buying Experience

Quality Subaru and Nick made this process extremely easy and even enjoyable. I am very excited for my new car and I highly recommend this dealership! It was a stress-process for sure.

We highly recommend Quality Subaru!

We had a fantastic experience at Quality Subaru. Ralph was knowledgeable and a pleasure to deal with as we test-drove cars and decided on the Legacy. Peter and Ed were also helpful and friendly. Our used car feels new; it even has that clean new-car smell. We are extremely happy with our car (our first Subaru!) and highly recommend this dealership.

Great Experience At Quality Subaru

Great Experience working with Nick, made it easy to pick a vehicle. Knowledgeable and transparent, he made purchasing a used Impreza breeze. Everyone at the dealership's was friendly and approachable, it was pleasure working with them.

The Service Manager Paul Honious, take care of the details

I have two Subaru Outback's 2003 and 2011 and Paul's team treats them both with detailed service. The devil is in the details, I go in for an oil change and they find bulbs out that could have cost me a ticket. The under carriage cover plate was torn and hanging, it got replace with no hassles. After having a stereo install and the "check engine" light went on just before a trip, they squeezed me to hook the car up to the computer to make sure their wasn't a real problem and reset the alert. The list goes on since 2003. If you concerned with the outcome, speak to Paul, he'll st it right.

my 1st Subaru!

Nick Hammond was great! He explained the advantages of Subaru over my previous vehicles and it became an obvious no-brainer that Subaru are the best vehicle out there. I like the Forester style to take advantage of the most room. Easy to get into & out of. I'm looking forward to many more years as a Subaru owner. NO More Fords for me!

My first car

I am grateful that Nick and Ed worked diligently to find a car that fit both my needs and my price range, including an affordable loan. I'm loving my new car!

New Subaru impreza

Nicholas Hammond was a great help in choosing our new 2016 Impeza! Great price and even found the color and interior I wanted !!! Highly recommend a trip to Quality Subaru in Wallingford for your next car. Great experience looking forward to driving this car for many years to come !

My first car from a dealer

I came into quality subaru looking to get into a newer car and I met Nick Hammond and he showed me the car I was looking for. So Nick Hammond and Ed Chen did everything they can to get me approved for the car I want which they did and now I'm enjoying my new car and first car from a dealer .

Good service nice people

Great experience! Very nice people and good selection of vehicles to choose from. My salesman Nicholas Hammond was very helpful and didnt put any pressure on me and wanted to make sure i bought a car i really enjoy them. I highly recommend nick.

Great Customer Service

On Sunday July 3rd we went car shopping after church. We had narrowed down what we wanted, although this was a Subaru dealership they had a Ford Fusion. We have been a Ford family for some years. So my husband and I checked out the car and at first thought the dealership was closed, it was a holiday weekend. But we tried the door and they were open, or two of the salesmen were there working. I like that they didn't run out to greet us, because if felt like no pressure, but left the ball in our court. Ralph and Mark were great. Ralph took us for a test drive with no boundaries. My husband being that the car was for him drove it. We fell in love. I had an inkling this was the car we would buy especially since I wrote down the VIN number I knew we would need. Ralph and Mark were a team in selling us this car without any pressure. We made an offer, they both agreed and a sale was made. It was pretty painless for such a big purchase. My kudos go to Ralph who made this a breeze. He was professional and kind and helped us through the process. Thanks to Mark and Ed , but Ralph did all the hard work. Ed was good with the paperwork but it was a bit time consuming with additional warranties and the like. All in all a good place to do business with. We absolutely love the car.

I trust them to take good care of me

I returned to Quality Subaru for my next new Forester because of the level of trust that I have developed there. In particular, Ralph and Ed in sales, Jonathan and Karen in service, and everyone I have dealt with at Quality have gone out of their way to give me their best deal and take good care of me and my car. Thank you Quality!

GreAt experience at Quality Subaru

As always my experience st Wuality Subsru was wonderful. Nick Hammond was wonderful. He listened to what I wanted in a car, made and made very helpful suggestions. It was clear that he valued what I had to say. He was very informative and went beyond, seeing that I understood my purchase and was happy.

Excellent Dealership

The experience at Quality Subaru has been excellent. Nick from the beginning has been helpful and has made this buying experience pain free. I would recommend this dealership to anyone.

Quality Subaru experience

My experience with Nicholas at quality Subaru was nothing but exceptional. I felt as though he did his very best to give me the best deal around for my trade and the current vehicle I purchased through Quality. If you're interested in purchasing at Quality Subaru in Wallingford be sure to ask for Nicholas!

I love my 2013 Subaru Impreza

Thanks to sales rep Ralph for making the buying process easy and fast. He showed us all the features of the Subaru since we were not familiar with the model and it was a great deal. The staff was so friendly and they explained everything to us.

2006 Subaru Forester

The subaru saleman Nick was very helpful to us in a search for a used car. He showed us a Subaru Forester. He took us out for a test drive. My husband and I both has the chance to drive the carand when we got back to the office he took his time explaining everything about the car to us. Even though we got there late on Sunday he was able to have the car ready for us on Monday. Nick was very accommodating & helpful. I would recommend him to friends and family.

EXCELLENT SERVICE

I BROUGHT MY CAR FOR a RECALL WORK AND REGULAR OIL CHANGE ETC. The Service Department staff I dealt with were Karen, Jonathan and Paul, all three were exceptional, friendly, kind and very professional. This is my third time there, each time, I am awed with the friendly and professional service they deliver. I WOULD DEFINITELY RECOMMEND TO FRIENDSand Family. Keep up the great work..Selma

Found a great car.

We put a down payment on Saturday and picked up the car on Wednesday.This is our fourth car purchased from this dealership. We are lifetime Subaru owners.

Very accommodating. Excellent price!

All of the people we met at the dealership have worked there for years (sales/service etc). They are happy there and they are happy helping the customer. A pleasure to work with. Great price. Comfortable to deal with.

Service was great.

Everyone was very helpful and nice. The dealership was clean. We didn't have to wait long for anything. They were accommodating. I would highly recommend this place.

Finally I got my dream car at a Subaru dealer

I met a great person who name is Nick. He went above all for me. Go see him if you need a car. Thank you.

High Quality Experience!

From Test ride to finalizing the purchase over emails, it was a wonderful experience. Mike was very detail oriented during the test drive. I worked with Ann over emails and she was understanding and got all the information I needed. Finally Ed personally followed up on all the paperwork and was ready when I went to pick up the car. They were very understanding and met all my requirements!Mike pointed me to a great financing deal and Ed personally followed up with the Bank to get me the best deal!

Great Experience

Mike Mazek was very helpful and knowledgeable. This is my first Subaru and I love it, I don't know why I waited so long.

Personalized Awesome Service

Mark Soll was my salesman. He was very knowledgeable on the vehicle that I purchased. Went over every detail of the vehicle...from the manuals to the inside to unset the hood....he insured that I had no confusion. Mike Ward was the manager I dealt with...he was fair and straight forward. Again. Made me feel like I made an informed decision on my purchase.Ed Chen assisted with the paperwork...and again friendly and knowledgeable....left me with no doubts or questions.

my experience

I have been to this dealership many times in the past several years, so much so, I am treated like family. I am on my 5th Subaru. Would never go anyplace else.

Wonderful folks!

Wonderful, trustworthy folks to do business with. No gimmicks! Knowledgeable about their products. Complete trust in the advice given ...made this purchase a pleasant experience. Would recommend both Mike's we dealt with...perfect gentlemen!

Enjoyable exerience.

Many people dread the thought of shopping for a car for various reasons. Quality Subaru made the experience darn right enjoyable. The sales rep Ralph Aquino was fantastic in every sense. To be more specific, he was courteous, thoughtful, non-pushy, and he listened. Subaru has a good product, and employees who believe in the product. Without reservation I will highly recommend Quality Subaru to friends and family. I felt comfortable handing my hard earned money to Quality Subaru!!!!!!

Excellent Car Buying Experience

I despise the car buying experience for all the games that are played. Quality Subaru and Nick Hammond specifically, made the experience a little less painful. I was able to purchase the Make and Model that I wanted with no problems or pressures.

2009 Nissan Sentra Purchase

I was able to a get a great deal on a car I was looking for. The customer service and ease of buying was great as well.

Best ever new car buying experience

How sweet it is that I bought my 76th birthday to the right place and time from the color to the service to the trade in to level of the sales person, nick Hammond, who went above the second mile. He treated mrs. Nonne like family. I am now ready to travel to my family in mass, New York, and beyond. And I thank god for the Quality Subaru team.

Excellent experience!

I was in the market for a new vehicle and stopped into Quality Subaru . From test drive to delivery, both Chris Carey and Ed Chen were extremely knowledgeable and made my first new car purchase a pleasurable experience. I highly recommend giving them and Quality Subaru a try when looking for a vehicle!

Used car purchase

Great overall experience. Worked with Nick, Ed and Mike and they all were great, informative and willing to work with me. Thanks for making my 2013 Subaru Impreza purchase a pleasurable experience

Awesome salesman!

Nick our salesman was so knowledgable and friendly! The best dealership I have ever been to. The finance guy Ed worked extremely hard to get my son approved and helped us understand the contract and all the benefits of warranties. Between the two of these men I would highly recommend this dealership.

Top Shelf

Great experience. Great car at a very fair price with truly excellent sales support. Highly recommend this dealership. Kudos to our sales person, Mark Soll.

Buying a car was a great experience

Nick made the experience very easy and quick. He had a lot of knowledge about the car which helped me feel very confident making my decision. I am very pleased with my purchase and would recommend this dealership and Nick in the future to others.

Good experience purchasing used vehicle

Worked with Mark Soll who listened to my needs and worked with me to make the best fit. Would recommend them again. All aspects of vehicle I purchased were reviewed in detail. All questions answered effectively.

Two chances and two bad experiences

I heard quality Subaru was a good dealership that cares about customer service but I was not impressed. My first experience started off alright, however when we got into actual negotiations, it went south. They severely low balled me on the trade in value of my car and then audibly laughed at me when I told them what I was expecting (I went to another dealership and was offered the amount I was expecting the next week). After the audible laugh, the sales representative then condescendingly asked me where did gotten that price, to which I replied Kelly Blue book. Then he tried to explain to me that Kelly Blue book has two different values you can look at and one is the dealership value, the other is the value you'd expect if you sold it out right....like he thought I could t read or use the Internet. I informed him I'd been looking at the dealership value because the value for selling it out right was over double what they offered me. After being treated like a moron I left and went elsewhere. They proceeded to call me and I decided to give them one more shot to earn my business. I spoke with the rep, explained what I wanted, what I was looking to pay, etc., and I was told that I should go elsewhere. They weren't willing to work with me. I wasn't asking for something outrageous because I know they could offer better prices than what I was being offered. I felt like my business as a customer wasn't valued and I was overlooked. Which is fine because it's a car dealership and they're all about the commission but don't pride yourself on a reputation of outstanding customer service and then make a potential customer feel like dirt. I won't be taking my business to Quality ever again and I would not recommend them to a friend.

Great Deal

Ralph and Ed made sure that they did everything they could to get me the best deal. I was extremely confident in the car and package I received. They spent a lot of time going over multiple car packages and running the numbers on finance vs lease. I was very happy with the end result. I got the car and package with the additional options that fit my need and my desired payment. I would highly recommend this dealership. Ask for Ralph and let home and Ed get you the deal your looking for.

Made sure things were right

So after looking at and testing driving a few subarus, I bought an impreza.....Took a LONG time to come in, but it did and it was perfect....or so I thought.....the ride home was incredibly uncomfortable for both myself and my husband. I called Quality the next day, spoke with Ed and Ralph (my salesman). Came back the following day for more test drives and discussions. Ralph came in on his day off to meet with us. After more than 2 hours, I returned the Impreza and bought a Forester. Pete figured out how to make it all work, and Ed was available by phone (on his day off) for a consult. Came back a few days later (I had a business trip) and picked up my new new car. Everyone involved went out of their way to make sure that we were happy with car and the final deals. Thank you.

Very friendly and helpful

This dealership was very nice to work with. Everyone I have met was very friendly and helpful. Chris was willing to go the extra mile and show how to work everything in my new car. Chris Carey was really the one that made the decision to move forward an easy one. Ed Chen helped us find the best deal and explained everything that we were buying into with great clarity. Quality Subaru I feel is the best Subaru dealership in this area and certainly beats all the others. Thank you so much for the great experience.

lease new car

He made the entire experience enjoyable and informative. He explained all features and options on new leased vehicle and went for test drive. No complaints at all.

Extremely satisfying and helpful from start to finish

From our initial contact with the General Manager, Peter Zagorski...through our salesman, Chris Carey...to the F&I manager, Ed Chen...everyone was extremely helpful and patient. Chris obviously spent the most time with us...from our test drive and thorough explanation of the car and its features...to the several hours he spent with us at delivery...making sure we completely understood the many new electronic features and assists. Ed was very helpful at our closing. Chris finalized the process by walking us through the dealership from restrooms to service bays...making sure we would be completely at home for our first recommended service visit.

Awessome

Miroslaw (Mike) is really very good human being. I bought the car because of him. He has helped us to make our mind towards getting Subaru. I strongly suggest to contact Miroslaw for future deals. Thank you

Helpful

The salesman, Nick, was very informed and very nice and very helpful to work with. It was a pleasant experience. Love the car, thank you.

professional, efficient and friendly

Quality Subaru is a very professional and friendly dealership who are willing to work with you to reach a satisfactory price in an efficient manner.

new lease

Everyone was tremendous. This was my second lease and I felt I was treated honestly and fairly. I would recommend this dealer and the personnel to my friends

Quick and easy car buying

I needed a car right away so I am glad I went to this dealership. I found a great deal on a very gently used Subaru Impreza and was able to purchase the car and take delivery the same day. Thank you to Nick Hammond, who knew his inventory and was able to help me find the perfect car for me. He was so easy to work with and really knowledgeable. And thank you to everyone at Quality Subaru who worked hard to get me out the door with my new car the same day. I love my new Subaru - see you all soon for my first FREE oil change!

Worked them hard!

I wasn't in love with the car it was ok, but not my dream car, so if I didn't get my price I was walking out the door. Long story short I bought the car, ten years old, 37000. Miles on her!

Worth the trip

I was looking for a manual transmission Subaru and could not find one in NYC. After talking wit Ralph over the phone, I thought it was worth taking a drive up. After test driving one, I was convinced this dealership was where I was going to buy my car. They communicated well and made sure I had all my bases covered. They did a fantastic job

Worthwhile Trip

We have not been car shopping for quite a few years and our initial visits to dealerships was somewhat disappointing. This was not the case however with Quality Subaru. They were friendly and accommodating Our salesman , Nick Hammond spent more than adequate time with us was knowledgeable and informative. Most importantly we thought him genuinely sincere. We are happy with our car purchase and feel confident this level of service will continue with Quality Subaru!

Easiest car purchase

I always hate going to buy cars, the experience is usually frustrating and annoying. However, I really enjoyed this dealership and our salesman, Chris. He was very helpful and accommodating, taking his time to explain things to us and going over everything in detail. Ed was also great, I didn't feel pushed into purchasing add on's and he was great with walking through the different options and what might work for me and my driving situation. It was a great experience and I love my new car! I would definitely recommend this dealership to anyone who wants a great car buying experience.

Happy with my car

I'm very please with my 2013 Saburu Impreza. Very great car. The salesman had a negative attitude when I asked if we can work out a price on this used car. Only regret is that I wish they would have budged on the price, Kinda feel like I payed a little too much.

Experience with Miroslaw "Mike" Mazek

My experience with Miroslaw "Mike" Mazek was very pleasant. His professional service was appreciated and I will recommend him for future sales to my family and friends.

Wonderful service!

We travled four hours from NY to this dealership and it was worth every minute! Our sales person Chris Carey was so accommodating, helpful and made sure we made the most of our trip. And he sold me a Subaru I absolutely adore! A wonderful experience and would highly recommend this dealership and our sales person Chris!!!!

Great people, great product!

Just recently bought a new 2016 Subaru Forester from here. Loved the experience with the people and Subaru its self. Nick the sales man was great, he helped us from start to finish in the perching progress. We were helped in timely fashion.

Great service

Just bought a brand new crosstrek. Chris was very patient and accommodating. Great experience as always and will be absolutely be back! Thank you Chris!

Very pleasant experience.

Nick Hammond was extremely helpful and knowledgeable. The entire staff was very professional. I purchased my used car at a very fair price and I am very satisfied with the experience overall.

First time buyer

Customer Service was excellent in a short period matter. Nicholas Hammond delivered every request I made and more. Very professional and understanding. Great team work and will recommend them to anyone.

Sale of my recently purchased Subaru Forester

Shopping for my vehicle was a pleasurable experience because of the undivided/experienced professional assistance I was given by my sales person - Nick Hammond. I would undoubtedly go back to him on the future. I would highly recommend.

Great experience

I loved my experience with Quality Subaru. They are a very friendly group of people, answered all of my questions, were very polite and patient with me. They were very thorough going through my new car with me. They are by far the best dealership I have ever dealt with and I have dealt with quite a few. I will definitely recommend them to everyone I know. And last but not least I love my new Subaru

Could not have gone better

"Mike" Mazek is very easy to deal with, and very helpful. We bought both our Forrester and our Outback from him. Ask for him by name!

Excellent Service

Staff was very courteous and flexible in meeting after hours on a Sunday to close a new car purchase. Fair and reasonable negotiation process. Excellent inventory.

Pleasant experience

We didn't end up buying a car there. However, they were very professional and helpful. I would have felt comfortable buying from them.

my first subaru experience!

i recently purchased my first Subaru with the help of Nicholas Hammond. Nick was extremely knowledgeable about the Subaru brand and helped me select the perfect vehicle for my needs. My experience was easy and enjoyable, from the test drive to the day of pick-up. I couldn't be happier with my new Crosstrek, and would recommend Nick to anyone in the market for a new Subaru!

2015 legacy

Chris Carey was excellent to deal with knowledgable and curtous.I will buy another Subaru from Chris and the team at quality.subaru of Wallingford ct.

It's all about service...

It's rare in this age of corporate greed to find a service department that is most interested in your vehicle and not your wallet. Quality Subaru service is a diamond in the rough. Jonathan Dillon is the consummate quality person that you don't see much anymore. He wants you to have a good experience every encounter and is focused on value not profit. You will never forgive yourself for leaving the profit-driven,sales oriented,big city dealerships sooner.I once was lost but now I'm found...amazing grace! Thank you Quality Subaru...loved it that you get a free carwash at a neighboring local business...these people care about their community!

5th Subaru from Quality

We just purchased our 5th Subaru from Quality Subaru. All of them have been purchased from Quality starting in 2000. We did shop around for price but Quality was able to beat other dealer's pricing. Our salesperson, Nick, accommodated us over a several week period and multiple test drives by different members of our family.We worked through some issues of trying to locate a specific model and color and negotiations but in the end came to a happy end result.Jack was filling in as the finance manager when we picked up the car. We told him we weren't interested an any of the extras such as extended warranty, paint protection, etc. He merely pointed out what was available at what cost without any attempt to hard sell us. Overall the process went smoothly and when it comes time for our 6th Subaru, we'll turn to Quality first.

Courteous, professional staff

The sales staff spent time clearly explaining and demonstrating the various options and trims of the vehicle model we were considering to purchase. There was no hard sell. We felt the negotiated price was fair and the terms of financing acceptable.

Good Experience

Friendly knowledgable staff. I had researched online and was fairly well decided on the Subaru Forrester. Went in for a test drive and was convinced I had made the right decision. Drove it home that afternoon. Got a good deal on a new car without a trade-in. Easy negotiations with no high pressure. Financing, registration, insurance all ran smoothly. No stress!

Very professional

Never any problems as far as long waiting or hidden cost. Very professional staff from service techs to sales. All very courteous and knowledgeable. I have no problem recommending your dealership to everyone I know. I've gone to regular repair shops in the past with some success trying to keep the repairs cost down but it always comes back with problems. I feel much safer knowing my cars are serviced by certified Subaru technicians with genuine factory parts.Thank youBob Page

Very good experience

I was in the market for a used Subaru Forester and had the pleasure of meeting RALPH. Ralph was very pleasant, very helpful, very patient and MOST OF ALL not pushy! I would recommend RALPH as. Salesperson to any of my family or friends. Also Mike who did all our paperwork in finance was very helpful, honest and pleasant. I love my new car and it was a pleasure doing business with this dealership! Lynn

Excellent,service.

Great experience dealing with Ralph Aguino,Ed Chen who took the time to answerAll my questions,orienting me with leasing process and vehicle functions.

Very happy

All personnel were helpful and knowledgeable. Showroom, car lot, and service area were all neat, clean and well maintained. Selection of vehicles was sufficient. There was the offer to find the vehicle of choice at another dealership if not on their lot.

You are outstanding!

I cannot adequately express my appreciation for the service Chris Carey, Mike Ward and Karen Prisco provided me with. I am an extremely satisfied customer, and a very impressed one by the level of care and attention I receive at Quality Subaru. I am happy with my Legacy, and definitely sending my friends your way. Thank you All for being such outstanding professionals!Cristan Filippi

Bought a used car

First Nick Hammond is the salesman we had and made the whole process a positive experience. He took care of all our concerns and went beyond. My wife and I felt at ease with him and saw the genuine concern he has for people. Quality Subaru is the place to go and ask for Nick!Second Jack Blanchard handled all the financial questions/paperwork and did an excellent job. I have to give Jack two thumbs up all that paperwork could of been a nightmare but he explained it in terms I could follow...Thx

Car purchase and recall service

All staff were friendly and knowledgable of the vehicle, explaining all features of the car thoroughly, I never felt rushed or pressured in my decision making process. They all considered my personal and financial needs and worked with me to stay with in my budget requirements.

Wonderful Experience every time!!

I have purchased, traded in, leased and/or sold 3 cars at Quality Subaru over the years and every single transaction has been wonderful. I most recently sold back my WRX and not only did Chad and Chris make it extremely easy but they offered me more than I had expected! I plan on doing more business there in the future and would highly recommend them to others!

Attentive salesmanship

We arrived at the dealership and were greeted warmly by salesman Nick Hammond. We were not ready to commit to buying but Nick did all he could to earn our business. It took a couple weeks for us to decide what we wanted because of some family health issues. Nick kept in contact without being intrusive. He was accommodating to our needs & wishes at every step of the purchase. We would highly recommend Nick for his professionalism and customer understanding.

Great staff

Great dealership. Very helpful and I left with a great car. Couldn't be happier. Would recommend this dealer to everyone. Chris Carey in sales was very helpful and the reason I left with such a great Subaru.

Quick and easy.

The quickest and easiest "car-buying" experience ever. No pressure,everything was explained clearly. Ralph knew exactly what I was looking for the minute I walked in the door.

A pleasure.. All the staff were very nice.

Nicholas Hammond helped make my experience in buying my first Subaru a great experience! He is very knowledgable, helpful, kind, and patient. He made every effort to make sure my buying experience was a smooth transaction. Always making sure I was competely satisfied from start to finish. I would highly recommend him to anyone who is shopping for their next Subaru. They won't be disappointed!

Gracious, Competent & Professional

Miroslaw was very informative (new his product(s) inside and out and made us feel comfortable and NOT pressured. Of course we have had the experience with others in this dealership. "Mike" and Ed Chen, get FIVE stars.

My first Subaru

I was very nervous and hesitant to go car shopping, but the staff at Quality Subaru was outstanding. Nick Hammond was very helpful and patient. He was very thorough and has a good understanding of their vehicles and always made sure I was satisfied at every step. Nick was very informative and made everything relatable. I expected that my car buying experience would be stressful and complicated, however this was not the case, it was all very smooth and hassle free. I love my new Legacy. Quality Subaru has earned my trust and I will steer anyone looking for a car towards their direction!

3rd Subaru from Quality

We just bought our 3rd Subaru from Quality. Nick was kind and helpful in giving us the information that we needed. Also, Ed was easy to work with and gave us some great information. They were both patient and thorough, and we appreciate the time they spent with us. We were incredibly happy, and we love the Forester that we bought!

Wonderful Experience

Ralph Aquino made our buying a new car a wonderful experience. No pressure, just information to help us make the right purchase for our daughter. We are so pleased with the overall service that we will definitely consider returning to Quality Subaru to purchase our next vehicle.

My 5th Subaru with Ralph & Ed!

I just picked up my 5th Subaru with Ralph & Ed. I knew them when they were at Mitchell. (Just before my last vehicle transaction, I found out they were both at Quality so I sought them out and drove from Avon to Wallingford to lease again from them.) Ralph clearly knows his cars, as do other people with his experience in the business. I made an appointment on a Saturday and let him know my lease was up. What won me over (and will continue to) is the honesty the lack of playing games - with both Ralph and Ed. I don't particularly like going "car shopping" and really don't like feeling as though I'm being taken advantage of. I don't have to worry about that with Ralph or Ed. I feel like Ralph has my back, so much that I avoided the dealer 5 minutes from from house and even passed by another on my journey to him!In the end, I knew my objectives, so I didn't have to hem and haw too much over different models and options. From the start of appointment to the time I drove away, just 3.5 hours went by. (Not bad for a car dealership - and I came prepared with a book and a drink.) I will be looking again for them in 3.5 years!

Very friendly and helpful staff

Nick was very friendly and helpful in my search for the perfect car for me. I'm very happy with my new Subaru Legacy! Thank you Nick!

Painless new car purchase

I test drove two models that met my needs. Nick was very helpful throughout the process pointing out differences and similarities in both. Did a second test drive with my husband, decided on the model. Sold. New vehicle is now sitting in my garage. Thanks.

great experience!

Nick was very helpful in going through all my options. He gave me a very detailed overview of the car before test driving it and really sold me on all the great thing the Legacy has to offer. I could tell that he really took pride in his job and really knew a lot about the car. Ed was very great on going through all my finance options and did not pressure me into buying extra things.

Great first car experience

I came into the dealership with no intent on buying a car. Nick made the process Very easy! He sold me after the test drive with his advance knowledge of the vehicle!

Subaru purchase

They were very knowledgable and helpful in finding us the perfect car. It's a price and model that agree with my lifestyle. I would recommended them for their friendliness and efficiency during the buying process.

Car Shopping Fun

Nick Hammond was very helpful in locating the car I expressed interest in. He certainly was knowledgeable about my specific car and with all the warranties and paperwork. Since I haven't purchased a new car in many years, I will take up the dealership's policy to return with questions I may have as I drive my new Forester. Ed Chen really explained all my options when it was time for payment.

First Car Purchase

Very great experience as a first time car buyer. Nick was very knowledgeable, personable, concise and a pleasure to do business with. Mike and Ed also assisted in making the process as quick and painless as possible. Five stars all around, and I would recommend Nick and the entire staff as the place to go for Subaru purchases!

Very easy

They were a great help finding a car and very fun to work with. Nick was extremely helpful explaining the warranties and packages and went over everything I could need to know

Dealer Who Listens

Nick, Mike, and Ed delivered a great car and shopping experience by listening to me then finding the right Outback fot me.No hassles, and I have my Suburu!

Great experience

Very knowledgeable & friendly staff. Smooth car buying experience with no shady tactics. Nick was very helpful and I would recommend him to others. First time Subaru buyer and very pleased with the purchase.

Purchased second car in one year from Quality Subaru

Nicholas "Nick" Hammond gave great service. I bought a 2010 Honda CRV with 33K miles, a full tank of gas, and a fresh oil change. I was eager to get a fair price, and my car guru (nephew in Air Force) assured me that I did. A year ago my wife bought a new Subaru Forester and has been having it serviced at Quality since then happily.

I'll never not buy a Subaru!

Thank you nick for answering all my questions I had, and really showing me the cars and the features they had. You were patient and respectful, you helped me find a car that really fit my lifestyle and also my budget. Great first time car buying experience! Thank you.

"Nick" the amazing sales consultant

I have to take a moment to personally thank and praise our sales consultant Nick! From the moment we arrived on the lot, Nick presented himself in a professional matter and was there in the spot! Not in a annoying, let me be kind of being there but there to answer anything we had a question on. Definitely knows the quality and value of what he is selling which makes a world of deference when making such a purchase. He went above and beyond and got me in my car sooner rather than later! Much reccommended and will reference Nick to all my friends on the market for a new car!

do not trust sales man or service department

was not made aware of all the oops you have to jump through to get their so called free incentives such as tires for life or a 4 th oil free. what a scam.what a same they have QUALITY as there name.it should be G[MMICKS subaru.

should be GIMMICK subaru

they do not tell you how much it will cost to get their so called free incentives.for example tires for life.you have to bring to them an align every 15.000 miles at a cost of 100.00 so at 45.000 mile you already paid for the tires.what a SCAM.

Amazing experience!

This was our second visit to a subaru dealer in one day. We walked into Quality Subaru just looking to see what they had. We ended up walking out a few hours later with a brand new 2016 Legacy! We thought our salesman, Mark Soll was wonderful. He was well informed, patient, down to earth, and very nice! He logically helped us make sense of our needs for transportation. Mark is a true professional! We also had the privilege to work with Ed in the credit dept. Ed took extra special care of us too! He took the time to point out where and how we could improve our credit in the future and explained everything plainly that had to be explained. We will, without a doubt, recommend Quality Subaru in Wallingford CT to anyone we can! What an amazing dealership and experience for what could have been a long, tedious experience! Thank you Quality Subaru!Sincerely,Rick and Anne Lee

Unusual experience

My experience was unusual for me because no one at Quality Subaru tried to pressure me or steer me in any way to some thing I did not want as other dealers tried to do previously. Nick Hammond asked me questions of my preferences and listened to what I had to say. When done he brought out the exact car I had in mind. He went through the car thoroughly and answered all of my questions. The rest of the process was just as pleasant with all the employees I dealt with.

Used car purchase

Nice to go to a dealership where everyone is friendly and courteous. Nick Hammond was my sales representative. Boy, he really knows his stuff. Everything was low key and no pressure. Ed Chen was a pleasure to work with. Things went smooth and quick. Make sure you see Nick Hammond. Kudos to Quality Subaru.

Purchase of Subaru forester

Nick Hammond greeted me and listened to me carefully then he showed me the exact Subaru of my dreams. He is truly a personal, professional, and knowledgable sales consultant. Overall, it was a fantastic experience. I would highly recommend him.

Great experience

Purchased a new Outback. This dealership was was very helpful,informative and no pressure it was the best experience to deal with such a professional organization and I would highly recommend them.

Great Experience for my first car

This dealership is very professional and kind. Nick made purchasing my very first car so easy and exciting. He knew everything about the car I was considering. I am very pleased with my purchase and the customer service I received.

great experience

The dealership was very professional and kind. Nick made purchasing my first car very easy and exciting. He knew everything about the car I was considering and I fell in love with it. They have great customer service!

Great deals, great people, no pressure.

This is my 3rd car I have purchased from Quality. Just like my last 2 experiences, I found the salesman to be very knowledgeable without a hint of pressure. But I would really like to mention Ed Chen. My wife and I are known to drive a hard bargain, but Ed handled it all with respect and dignity, and he worked very hard to seal the deal. Thanks to Ed, my wife drove home in her new car. The best compliment I can think of is I am already looking forward to buying my 4th Subaru from Quality Subaru, thanks to Ralph, Mark, and Ed.

Very pleasant experience

Whenever I take my car to this location Jonathan Dillon is always there to make sure things go well. The staff is always pleasant, respectful, and they care about their customers. I am a college student and work full time. I need a reliable car, to get me from point A to B and this dealership has helped me feel confident about driving my car.

Bought my new Subaru from Chad Esposito

We had a fantastic experience buying a certified pre-owned 2015 Outback at Quality Subaru. Customer service, sales, and financing were professional, courteous, and knowledgeable. The price and trade in value were fair and hassle-free. The best part is we now have a safe and economical family car that is great in all types of weather.

Staff was awesome!

The staff went out of there way to make the purchase convenient for us and to locate a car with all of the amenities in which we were interested. In addition, everyone was so easy to work with.

Very satisfied

Recently bought a 2015 Impreza at this location. I had a wonderful experience with my dealer, Ralph. He made the process quick and easy as he walked me through every step in a professional, yet personable manner. He was friendly, patient, and kind which is why I would highly recommend him to anyone looking to buy a vehicle.

Buying a car at Quality Subaru was an awesome experience

I was looking for a gently used Subaru for my daughter and found a great car at Quality Subaru. There were other dealers that I contacted closer to my home but I found them to be unresponsive in finding me a car that suited our needs. That's when I contacted Ralph at who had a car that was perfect for my daughter. It was in great shape plus it had a consistent serviced record through Quality. Even though it was a used car, the service department did a complete update on EVERYTHING. Ralph was great from start to finish. He was trustworthy and responsive to our needs. He even introduced me to Paul the Service Manager who went through what was done to the vehicle. All paperwork when smoothly with Ed Chen who was also great to work with and very accommodating. Overall, from start to finish it was an awesome experience at Quality! Great Dealership!

Purchased new 2016 Forester

I worked with the sales team for several months and they had the exact car on the exact date that I wanted. I worked with Kristin in online sales and she was very patient and not pushy.I purchased my car from Mark and he was great and explained everything about my carGreat dealer!

Forester purchase

We choose this dealer because we've had some pretty bad customer service. Upon walking in the door we knew we were going to be treated better. Ralph greeted us as soon as we walked in and was awesome and patient as we looked at and tested several cars.But we can't stop there, ultimately it was everyone in the dealership; all were friendly, it just felt like a family atmosphere, talking and joking.... We took the car home that night! Thanks to everyone! Anyone looking at this review, should know you will not be disappointed using this dealer.

Subaru Impreza Purchase

My past experiences with car dealers has not been favorable, until my recent visit to Quality Subaru in Wallingford, CT. Both my family, who went with me to car shop, and I cannot express enough positive comments about the salesman, Chad Esposito. I would definitely purchase another car from the dealership, requesting that Chad be the salesman.Lynn Clark

Customer service

I have used Quality Subaru for the passed 15 yrs. From the first meeting to present day, Karen Prisco has been a pleasure to deal with. Always polite,friendly and goes above and beyond to help you. The whole service department holds the most leverage for my return to buy my second Subaru.

Great Dealership