Pundmann Ford

No one touches my car but Pundmann Ford

It was time for my emissions test. I could have gone anywhere, but no one touches my car but Pundmann Ford. I have bought 4 new cars at Pundmann Ford, and no one but the car wash touches my car but Pundmann Ford. I even buy batteries and tires at Pundmann Ford, and if I ever need a wiper blade, Pundmann Ford will install it!

Pundmann ford is amazing

Loved my experience with pundmann ford st.charles . They were very quick and efficient with all of my service. Grade A service always !

Repairs

Wonderful.............................................

Great Customer Service

Always attentive and as a female in a "male shop" that is important. They listen and are helpful.

Pundmann Ford

Everyone was very nice and helpful. John did the rebate for me and it's good to know my car is good

Best car ever.

Pundmann Ford is the best and I would not take my car anyplace else. They totally respect how "picky" I am about my car. I've been buying cars from them over 30 years.

Ford Flex

It took 3 months from the time I placed the order for my new vehicle until it was ready for me to pick it up.

F-150 Purchase

No pressure sales. Can't wait until I get the step tailgate installed

Buying experience

Mike H was our salesman. He went above and beyond to make up happy. I highly recommend him.

New Experience with Older Vehicle

Was late for appointment due to a highway shutdown and was informed on arrival that due to missing my scheduled appointment that I would have to take a chance on whether my vehicle could be taken due to my tardiness. I decided to take the chance and left my vehicle which is why I gave the 4-STAR rating for customer service. My vehicle was diagnosed and repaired almost faster than it took me to get back home and because of that I gave the 5-STAR overall rating. My repair cost was less than 40% of my original anticipated cost which was another pleasant surprise. The vehicle repaired is the only vehicle I own that was not purchased from this dealership, but the vehicle has the same brand label. Other than items associated with other repair facilities that carry lifetime warranty protection, I now know I can return with any of my vehicles and have the comfort of knowing that Pundmann Ford has and will continue to provide the service that is in my best interest.

A satisfiied Pundmann Customer.

Became a Pundmann Customer when we bought our first 1993 Explorer. Since then we replaced the 93 model Explorer with a 2005 Explorer and recently replaced the wife's Audi with a 2015 Edge.Their Sales Department is great at working with a customer for the best possible deal. The Service Department does all the scheduled maintenance/checks on our Ford vehicles. The guys are very great auto experts, and work hard to find solutions to any mechanical issue you may be having with your automobile.Great Work . . . Thanks GuysJoe

Quick and easy. Great people to work with.

Great place. I will always get my cars/trucks from Pundmann. Great Service department and even better sales team.

Pundman Ford

Pundman Ford is always helpful, friendly and they fix your problem the first time.

Outstanding Peace of Mind

Pundmann's prices combined with their complimentary Lifetime Powertrain Warranty on new vehicles was what made the decision to purchase from them easy. The great service and support that they offered during the process of purchasing our new F150 just confirmed that we had made the right choice.

Bought 2016 Ford Edge from Pundmann Ford

We were part of A-Plan, so no negotiation about the price, but the sales person did listen to what we wanted and worked hard to find the exact match at another dealer out of town. With this being a new vehicle, we have not used the facilities or have a review of the repairs.

Pleasant Experience

My buying experience at Pundmann Ford was very satisafactory. Everyone in the office were very nice and polite. Sales Manager was not pushy and listened to what I wanted. This was very important to me.

Excellent service team

Very positive, customer oriented service staff. Shop appeared clean and in order which to a craftsman myself that speaks highly of ones work ethic. Will definitely be referring family and friends not only for future purchases but any service needs. Thanks for quality work,Jake Yates

Excellent

Perfect score all around. Grear service from Matt, Josh and Mike. I would recommend dealership to friends and family.

Leroy Hallemeier

All work was done satisfactorily in the time frame that I was told. All in all a very good experience.

David Zike

45000 mile service was excellent. I was told it would take 1 hours but the service was completed in 45 minutes.

Amazing facility & customer service!

Buying a car at Pundmann was a great experience. Our sales associate Brian was amazing and very patient with us! He has also been great on follow-up after purchasing the car. Their collision center and quick lane service was amazing also. Very professional and friendly sales associates.

none at all

excellent service advisors and service dept ljsdfa;if;qewihf;ihehqerh;h

Friendly staff. great service dept.

Great job. Great price, friendly staff. work done quickly and a thorough checkout of the vehicle.

Wonderful service

I always have a great experience. Won't go anywhere else.

Low Tire Pressure Indicator

Vehicle was brought in because the "Low Tire Pressure" indicator came on several times in the past 18 months. I finally had to ask them to check the tire for a leak, which they did. You might want to document these "low tire pressure" incidents instead of just filling the tires with nitrogen. I would of be stuck with the bill if I didn't have the tire warranty, because I would of had no way to document this on-going problem I was having. Just a thought, I'm still very happy with you service department.

Great Service!

I have continually taken my 2010 Fusion to Pundmann and have always had exceptional service. It's like going into Cheers, where they all know your name. Great customer service and an excellent job helping me take care of my automobile.Thank you.

If you want honest, friendly and great service

These guys are awesome! They explained what needed to be done, were honest and friendly. I can't say enough how great they were!

Satu30 AMrday morning at 7;

I was satisfied with your staff and surprised that I got in so fast on a Saturday to get the work done. I needed to have the car on the following Monday Thanks again.

Great service

Was a great experience and would recommend it to friends and family

New Vehicle Purchase

My wife and I purchased a new car in 2013 from Pundmann, and didn't consider the experience would lead to where we are now. That vehicle was involved in an accident and required replacement instead of repair. Little did we know then that we would acquire the friendship that we have. Our salesman helped in getting a replacement that was a year newer, and considering the option differences between the two, we ended with a new automobile that had an original MSRP higher than the first, but ended up costing us less. With our sales association, and with the follow up service we have received to date, it wasn't difficult for me to return when deciding on the purchase our new 2016 F 150. With the care and consideration that we have gotten and continue to get, why should I go anywhere else!

PUNDMANN FORD IS AWESOME!

I HAVE BOUGHT AN EXPLORER AND THE PROCESS WAS GREAT. I JUST BROUGHT IN FOR MY FIRST OIL CHANGE AND TIRE ROTATION. THE SERVICE WRITERS WERE VERY HELPFUL. WONDERFUL EXPERIENCE.

Excellent Customer Service at Pundmann Quick Lane

I took my 2015 Explorer in to have the oil changed. Like everybody, I am very busy and honestly did not want to spend the time taking care of this task. (I know, sounds awful) The employee working the front desk, Bobby Hohman, was wonderful. He greeted me immediately with a smile and was very friendly and professional throughout my entire visit. He chatted with me periodically, which really helped pass the time. He seems to truly enjoy his job and providing quality customer service to all who walk in the door. It was one of the best customer service experiences I have had in a very long time. Bobby is a real asset to Pundmann Ford.

Car Purchase

Explorer - Sales, Finance, and Service is always awesome. Have been coming there for 30 years and do not plan on changing. Can't begin to name all the staff who have helped me over the years! Have always been treated honestly and with respect! Thanks to all of them! (Jerry Paule is definitely missed but sure am glad Elliot has been there to step in!) Again, thanks!!

Oil Change

I only have one issue. It is a real annoyance that Ford makes us go through the rebate process to get a $10 refund of my money that I already paid you. It would be more customer friendly if you would just reduce the price of an oil change/tire rotation by $10. And, for what it's worth, the web site your rebate slip directs me to has an expired security certificate and my McAfee Antivirus software strongly warns me against going to the site.

Quick inspections

Received inspections quickly. Advice on future maintenance was good.

Service

My back up camera was not working. I took it in to get it fixed, was told it was ready, however when I got home and backed up my green, yellow and red indicators were not there. I called and was told to return car. A rental was furnished, but I felt car should have been checked out before it left shop first time. Just saying.

Efficient and Great Pricing

Purchased a Ford F150. Pricing was fair and received 0% interest rate. Salesman was knowledgeable and helpful. Transaction was efficient. It took about 3 hours from the time I walked into the dealership to the time I drove away with the truck.

An Edge At Pundman

We purchased an Edge at Pundman Ford. This is the first Ford I have purchased but went there because they were so handy in St. Charles. We were Blessed by a friendly face in James. I have had bad experiences with car purchases and this was an awesome experience. So thank you james for all your time and patience with us.

The best sales and service!

I gave a 2008 F-150 that was hail damaged. Most of the damage was taken care of with dent less removal but the roof was another story. Pundmann body shop repaired this damage to perfection. The shop kept me informed all the way. I only use their shops for ALL of any needed repairs and maintenance on my vehicle. They are very professional in every thing they do, from the sales end all the way to the service. The customer is always number 1 here !THANK YOU !!!

ONLY A FORD

MY EXPERIENCE WITH YOUR SERVICE DEPARTMENT HAS BEEN LIMITED BECAUSE I'VE HAD VERY FEW PROBLEMS WITH THE 6 CARS I'VE LEASED/BOUGHT FROM PUNDMAN. I WOULD'T DRIVE ANYTHING BUT A FORD...AND I WOULDN'T USE ANY DEALERSHIP OTHER THAN PUNDMAN.

Always the best

Fast, friendly and know their business. Buy all my Ford trucks from Pundmann for the best deal in town. Worth the drive from Florissant to get my vehicle serviced, when I could drive 2 blocks down the street.

Car recall

Everyone is very friendly and nice! The waiting area is clean . I love the remodel

Love the new facilities!

The staff is always very knowledgeable and helpful.

Mustang Air bag recall repair

the staff was very courteous and professional. Was very pleased. Thank You

Always a great experience

Always a great experience with great people who are truly concerned about you and your car

Great service

Elliot was a wonderful salesman. He was very patient and made sure all of our needs and wants were met. This is our second car buying from pundmann and will continue coming back! Great service! Friendly people!

Good Experience, As Usual

The staff was, as usual, courteous, professional and helpful. The service was prompt and accomplished in less than the estimated time. That said, it has recently become difficult to schedule a near term service appointment. On two occasions, the wait for the first available opening (for relatively minor work) was two weeks. In both cases, my vehicles were still usable so it was an inconvenience but not a show stopper. Had it been otherwise, it would have been necessary to have the work done elsewhere. I?m certain that this is not desirable from the Sales Department?s point of view.

Great service

friendly staff, knowledgeable. Helped with warranty I did not know I had

Couldn't ask for better service.

Just came in for an oil change. The waiting area was great. Free cup of coffee and prompt service.

Couldn't Be Happier

My husband and I had done our research before coming to Pundmann Ford and knew exactly what we wanted. They had the biggest selection of Edges to test drive and choose from in the St. Louis area. Our salesman couldn't have been more helpful or patient. We were there for six hours, test drove many cars and found the one we liked best. We left with our new Edge feeling very satisfied and got it for the price we wanted. Highly recommend this dealership to anyone looking for a new vehicle!

Focus

Eliot and Scott were very helpful and nice when I was test driving my Focus.

Ask for Stuart

Stuart was good at keeping me updated. I was on a schedule which they helped me maintain. Under the time frame I had, I was satisfied. I will wait and see if the work actually fixes the problem in the long term.

Always good service

Pundmann Ford is always excellent when I have to have service. I would go no place else.

Painless Process

This was a painless process ! Prompt service from start to finish , the wait was short and vehicle was returned without any problems. Thank you ! I wish all FORD dealers were this excellent .

Steve

Replacement of Power Transfer Unit on 2013 Ford edge.

car service

I feel I can trust the staff at Pundman to take good care of my 2005 Escape. They always make me feel comfortable and a part of the decision making process.

Easy buying experience.

I purchased a 2016 Focus. The service was great! Andrew was very friendly and knowledgeable.

Great Service

2015 Taurus. Great service from sales person Wilbur Mozzee. Even follow up calls to make sure I was satisfied or had any questions.

ford f 150 lariat

no pressure sales!! review of purchased truck was wonderfully detailed. Brandon Officer was great!

Great Service

We have purchased 4 Ford vehicles from Pundmann. Service before and after sale excellent.

great experience

Wilbur was professional and attentive to my needs.

Great car buying experience!

We drove up from Washington after finding a selection of Edge models we were looking for online. James was very pleasant, patient, and helpful after we test drove several models. I also appreciated the prices listed on your site where the actual prices of the vehicles, as most dealers load their online pricing with all incentives available which most people won't even qualify for. All in all, great buying experience.

wilma evans

I have a 2015 escape they did a good job finding all the problems went to took it in for the 30 thousands mile check up.

F-150

My husband had a minor run in with a parking lot concrete pole. The body shop at Pundmann was great to work with. They communicated daily with him as to any delays since it was a holiday weekend. His truck came back in tip top shape. Thanks

Great service center

I've gotten my oil changed in my last two cars for the last 5 years, and they are always quick and it's always done right. And everyone is very kind

Exceptional Service

Staff was truly professional. All were very helpful, courteous, exceeding expectations.

Great service

Your service was prompt and courteous. Best dealer in the area

Nice facility and service advisors.

I really liked the short wait time and service advisors demeanor. Nice to have that big window in the waiting area so you can view what is going on.

Great service, friendly people, clean facilities.

Our 2015 Ford Escape is low mileage and we get it serviced at Pundmann every six months. The staff is always helpful and cheerful, dealership is always clean. Taking the car in for service is always a pleasant experience.

Pundmann has never disappointed

Fresh tires and a once-over before trip to Colorado. Both the service and trip were fantastic.

Great Service

Wilbur is our go to car salesman. He is the BEST!! We bought a used car from Wilbur about 5 years ago and when we began our search for this new car we made it a point to go back and ask for Wilbur. He is friendly and very easy to work with.Thank you :o)

Pleasant experience

Our salesman, James Jones, was extremely helpful and nice. Answered all of our questions and very patient as husband checked over Everything on the truck. After the sale and upon picking up the truck, Mr. Jones was very thorough in explaining how all the knobs and such worked. This is our second pickup up purchased here.

Great Job

Your service is great. Don't know why I must enter 50 characters to say that.

leaky tire

Left rear tire leaking air. The tire was flat in my driveway, but I was able to inflate it. However, the tire was leaking air as I drove it. I was going to schedule a/c service anyway, so I drove to the dealership. The dealership was busy, so I was sent to Quick Lane. Got the tire fixed later that afternoon. No problems since. Thanks again.

Great service

I was extremely happy with the service I received from the moment I opened the service door to the very polite helpful man that pulled my car around. Calling to schedule service was no problem and very straight forward. My family has always bought cars from Pundmann for a reason. ...we love the service! Thanks for a great experience!

pundman said what appointment? cant help you

made an appointment for an oil change 2 weeks in advance for my ford escape, which was purchased from pundman ford. I drove 15 miles one way for this service, arrived 15 minutes early and was told i had no appointment and they could do nothing for me, i would have to go somewhere else for and oil change. unprofessional and rude! Our whole family has bought cars and trucks from Pundman for the last 30 years, i guess they did not apprreciate our business. Maybe a small mistake on Pundman's part but they did not seem to give a dam about my service needs, i guess they already have enough business and they don't need mine.. james s

Great Customer Service provided by Joe Droege

We own a new 2016 C Max and were on our way from Kansas City to St. Louis when the air conditioning went out. I called your dealership and spoke with the service manager. I explained that we were headed out on vacation and had an AC problem with a possible defective evaporator sensor. He told me he was booked solid on scheduled repairs but put me in touch with Joe Droege in parts. Joe told me he did not have the part but could have it by 8:30 the next morning. Upon my arrival the next morning Joe had the part and after consulting with the service department determined that the part was simply inserted under the dash. Joe went out to my car, replaced the defective part and I was on my way! What Joe did was well beyond the call of duty and he is to be commended for outstanding customer service! My wife and I cannot express how happy we are with Ford Motor and your dealership. Thanks for saving our vacation!!

Great Service

Brought my Escape in for routine maintenance (oil Change & tire rotation). Always treated great, employees are friendly & service completed in good time.

Excellent service

2015 Ford Escape. They got me in quickly and did the job fast. They didn't try to sell me something I didn't come in for. Which is a huge plus.

Very good experience

I purchased an Escape while my husband was in the hospital for knee replacement. I was often distacted because of this with text messages regarding his welfare. The salesman and finance man were very patient with me, explaining details I didn't understand since I had never done this on my own before. They even answered questions for me after I bought the car when I called.

Great service

Only place I buy my cars from great service good sales team

Great staff, easy transaction.

An excellent experience. The staff made buying a car effortless and treated me with respect the entire time I was on the lot.

Great service

They were very attentive to me and my car. Asked if they could do anything else for me while I was there. They were very fast and check items that I didn't think about.

Great Service

Good customer service - they were flexible and offered to reduce price for a chipped corner of the lens cover

Great Customer Service

We bought a 2016 Ford Explorer from Pundmann Ford. Brian Peters, our sales associate was professional and great overall customer service from everyone at Pundmann!

Good service as always

I have a 2013 F-150 and had it in for service. Everything was done right and was helpful and courteous.

Oil change service

As always, Pundmann Quick Lane did a great job servicing my vehicle!

No Pressure Sales

I am fairly pleased with the purchase of my 2010 Ford F150. The Staff was helpful, and no overbearing like the high pressure salesman at the last "stealership" (Bommarito) When this truck is on its last days, I will probably return. They have earned my business.

Great, Friendly Service

I was so impressed by the service I received at Pundmann. They were very informative and friendly and I didn't feel any pressure at all. Best of all, I love my new car.

67,500 check up, oil change, tire rotation!

Well done. Ready for my trip to Cedar Rapids with confidence in my truck, safety, comfort and performance!

oil change

I was in for an oil change and the oil change was completed as expected in a timely basis

Great Service

Very nice. They did a great job. I wish my coupons worked.

great service

Escapeexcellentyeshad issues trying to answer these questions -couldn 't get the rating choices to come up easily.

Great Place to Buy

I was greeted promptly and very friendly. The salesman was very nice and helpful, and found me exactly what I was looking for and got me a great deal.

Best service in town

We have been going to Quick Lanes for years and would not go anywhere else. Fast, VERY friendly, and efficient. When I had to have 2 tires and rims replaced the young man waited until I could arrive after work for me to pick up my car even though it was after hours. GREAT place to do business with.

customer

Refilled my Freon for A/C. Recommended coming back in 7 days to check for leaks (dye put in too). Came back in 7 days...no leak found. I appreciated the follow-up on my problem.

Excellent Service

I was welcomed as soon as I walked in, and my vehicle completed in the time frame promised. Everything went great!

Great experience

My experience at the this dealer was very good. I purchased a used 2015 f 150 and am very happy with my truck. Everyone I dealt with there was very professional and polite. I will definitely do future business here. Keep up the good work guys !

Great service

The service was performed in a very acceptable time.

QUICK LANE IS GOOD FOR MAINTENANCE SERVICES

Thank you for everything.My entire household has now been taking our vehicles for pm services.Keep up the great work. I will say your up front customer service is WAY better than that at the main shop. I take any warranty work elsewhere, other dealers are happy to get work.

service

2012 Ford Escape. fast service. Vary clean ,facilities. keep informed about the work being done.

Expedition Time

Easy transaction. Thanks to Josh Vick and Bill Schmidt!

Great Experience

I walked in, was greeted promptly and friendly. I spoke with the salesman and he found exactly what I was looking for in his inventory. Four hours later I left with my new car, and with an even better deal than I received on my trade in when I bought it new in 2004.

2016 Ford F-150 4X4

Excellent low pressure salesman. Obviously Eliot Star likes what he does and enjoys talking trucks and cars

Great sales associate

Great sales associate, Andrew! Accommodating with my schedule!

with respect and care.

We are always treated with respect and care. Our service adviser showed care in how he spoke to us about our car.

Peersonable employees

once I came to Pundmann for service, I have never looked anywhere else. Thank you!

Great service

I had purchased a Pre-owned used 2008 Ford Fusion Sel 6 and have always had excellent service and been treaded with pilot and curtious service.

great experience

James was very helpful, and knowledgable. They entire experience was very smooth.

great servive

Everything went as expected. Pundmann is always reliable and the staff is friendly.

Great Place for Maintaining Your Vehicle

Your staff is very professional and courteous every time I bring my vehicle in. They do a thorough job of keeping me informed on the condition of my vehicle and don't try to pressure me into doing additional costly unnecessary maintenance.

Purchased used truck

Very freindly and easy to work with will recommend to others

Great promp service

Friendly workers, did only what I asked. Gave the car a good check up and only replaced a filter plus oil change.

Excellent Customer Service

I walked in on a Friday not sure what I wanted to do, I had purchased my currency vehicle (2004 mustang/ convertable) from Pudman Ford and was very happy with it, so I was not set on buying. While in the showroom I spotted a Ford Escape after looking at it with the help of a sales rep. Who was very patient with me, he pulled 3 different quotes to give me payment ideas andI left to sleep on it. As I left the building I decided to try the per owned lot, after looking around I FOUND IT! a per owned 2015 Ford Escape, beautiful, I left with plans to sleep on it, 30 min. later I was back test driving it, Saturday morning it was mine! I got over the convertable, adjusted and now I enjoying my new Baby!!!!

Good service as always

all was done that was to be done. the works with the oil change

Great service

I had the 30,000 mile check up on my Taurus. Everyone was friendly and very courteous throughout.I have credit for a free oil change and about $26.00 but since I didn't mention that when I requested service, I have to wait until next time in order to use it. I would think that with the computerization we have today, that information could be brought up when my account is looked at and offered at that particular service schedule.Too many survey's I sent in the one from the window sticker. How many times do you have to be told that your service is excellent?

Taking the extra step

Hi! We brought our Escape in for an oil change and multi-point checkup. Once that was finished, the tech mentioned that our emissions inspection was coming up, and asked if we'd like them to do that as well... so we did, and saved a second appointment later. Thanks!

myself

Very good Service.. on time repair no hidden charges..

Great job

Don our salesman was GREAT this is the 2'nd car we bought through Don, a new 2012 focus, and a new 2015 Edge.we trust Don and Pudmann & Ford!!!Thank YouRandy & LindaSherrow???

GREAT SERVICE GOOD FACILTITES

I got what I expected. GOOD SERVICE. I have been getting this kind of service for 44 yrs.

Service Department

The Service Department and your entire dealership staff is the reason why I do business with Pundmann Ford. The customer service at Pundmann Ford is outstanding, each and every visit!

Easy in and out

I was taken care of as soon as I came in. Josh took care of my car and was in and out reasonably.

oil change

Quick and done to expectations Quick and done to expectations

Great service, clean facilities, friendly staff.

I only come to Pundmann Ford for all my services for our vehicles. The staff in the service department takes care of all our needs. And the technicians have always done a great job.

great service

Everyone at the dealership was very helpful and very polite!

excellant service as always

I was experiencing loud squeaking noises from the front and back and suspected the brakes due to the mileage so when I brought my F-150 in for service that was quickly confirmed, a front and rear break job solved all the problems and I am happy & satisfied.

As easy as it should be.

Service staff are always great. Often getting it done early, always on estimate, and always being a "real" person, not a fakey smiling robot. Your service department has led to buy multiple cars from your organization in the past (despite horrible handling by the sales paperwork processing people). It's your service department that keeps us coming back.

Repairs on my 2010 Ford Fusion

As with any visit to Pundmann Ford, everything was great. The staff is always very helpful.

service

Always prompt,friendly,helpful and made to feel a valuable customer. Never a pressure to sell me something that I may not need for car.

Great great staff and service

Outstanding staff and service. Only service center where I'll take any of my vehicles. Only dealership that I purchase my vehicles from.

Satisfied with service.

I feel that the staff of the service department are helpful, friendly, and work to make sure I am satisfied.

Pleasant buying experience

My wife said that this was the best experience she had with any salesperson ever. She is hard to please so kudos to Mike and Pundmann Ford!

My experence at Pundmann motor Co.

They have taken care of my 2010 F-150 in every way & more.

My preferred dealer

Pundman is the only dealer I have found so far that wipes up the oil that drips on the rail after a change, preventing puddles in my driveway. Nice waiting room and friendly staff.

Service is #1

The staff and service are always great, what I nice and friendly family you have. I will never go anywhere else unless I move out of the area. Long time customer.

Always great service.

My experience at Pundmann Ford is and always has been great. It's the reason I go back there when I need service or to buy a new car.

Great service

Great place to have vehicle serviced. Friendly and helpful staff. I will continue taking my car here for service.

Howard Logan

We bought a new Explorer Limited. Our salesperson, Gary Schmidt, was very helpful and went out of his way to help us get the vehicle that we wanted. The financing portion of the sales process was the easiest I have ever experienced and we are grateful for that. So far, the Explorer has been great and is a real head turner and our life long experience with various Fords leads me to believe that it will give us many years of great service.

Great service, clean facilities, trust worthy

We have been very happy with the purchase of our Ford Flex from Pundmann Ford and the service the dealership provides. We know that we can trust the people from Pundmann to help keep our car in tip top shape.

great service

i never have a problem with Pundman, i always get what i want done in a timely manor

Service Review

I have purchased several cars from Pundmann Ford over many years and have always been pleased with the service department.

Great experience at Pundmann Ford

My husband and I always have a great experience at Pundmann Ford. They make buying a car fun and easy! We would definitely recommend this dealership to anyone needing to buy a car.

Amazing customer service

We had a great experience at the dealership. No pressure, very easy going and knowledgeable salesman.

Pundmann Ford Service Review

Effortless experience other than finding a convenient appt. time. No surprises...exactly how I like it.

Pundmann's Service Team is Great!

They got my car in at the appointed time and we're finished within the time frame they estimated. They also prepared a quote for some work I need to do on my other vehicle.

Ford Taurus

Shopped around for a lot of dealerships for a particular car,they had the right car at the right price and were a pleasure to deal with.

Third car from Pundmann Ford

I have purchased 3 used vehicles from Scott Milhous at Pundmann. Both Scott & Mike Becker in finance have always treated us professionally and with respect. I always leave feeling like it was a win-win deal, fair for us & the dealer.

Excellent Experience

After a very poor experience with another Ford dealer, saw an ad for Pundmann and...the rest is history. Easy, honest, and pleasant car-buying experience. Wish I would've gone there first!

Great service and accountability

Matt Muraski really went above and beyond helping me find the perfect car to suit my needs . They have given great customer service and just really been with me throughout this whole experience and made an experience that could be a tough one a very easy and pleasant one ? Don is also an amazing salesman that has been a huge help Thank you Pundmann for going above and beyond fir be and my family .

Great Service & Professional Staff

Took my SUV in to have the shift cable and linkage lever replaced. The Service Advisors are all friendly/professional and answered my questions. The time estimate for the repair was on mark. After I left, I had an issue where I could not get the out of Park. I called Stuart, the Service Advisor for assistance. He discussed the issue with Tom the mechanic who performed the service. Tom was leaving for the day and drove to where I was and helped to get my SUV out of Park. He explain the proper way to start & park my SUV. He took the time to let me write the process down. I have been focusing on what he explained to me. All is well. THANKS to Stuart and Tom!!!!!!

Purchased a used Ford F150

We recently purchased a 2010 Ford F150 from Josh at Pundmann Ford. Our experience was excellent. Josh was professional, courteous, and fair! We almost purchased a 2009 F150, that was not as nice, from a different dealership marked $2,000 more than what we paid at Pundmann. First time purchasing a vehicle from Pundmann and would highly recommend!

great service

Salesman james jones was very professional, and extremely helpful.

Great Services

I took my 02 Ford Ranger to Pundmann Ford for a safety inspection. My truck needed new windshield wipers, which I was informed. Other than that no issues. I was in and out. The guys there are very friendly. I have been taking my truck to Pundmann's for 30 plus years. I will not take my truck any where else!!

Always great service there never leave unhappy

You can't ask for a better place to deal with always friendly and treat you like family a very nice experience every time ??????

Great experience

They made the process of buying a new car as painless as possible!!!

Not your typical car buying experience

When I came in for an oil change my salesman came out to meet me, even though I didn't tell him I was coming in. During our conversation standing at the trunk of my Fusion, he noticed the rear spoiler was just staring to come loose. He immediately told me that wasn't right and scheduled for me to get it back in with the body shop and repair it. Above and beyond.

Excellent buying experience

Brian was recommended to me by a friend. I was having problems working with other local Ford dealer and looking at the Dodge trucks. Brian was the deciding factor for me purchasing my new 2016 Ford truck based on his knowledge and his finding out what I wanted. The whole sales team treated me great. This is what a buying experience should be like.

Great service

Great buying experience. Fast and easy. The dealer was not pushy and if he wasn't able to get me something, I was pointed in the right direction. Only negative I have is I asked for the backup camera to be fixed since it had condensation in the lens and it was fixed properly or they were not able to fix it properly without replacement. It's a used vehicle so it's not going to be perfect.

Excellent experience

Quick and easy we bought the car 30 minutes after the test drive for the price I wanted thank you. I will buy from Mike at Pundman Ford again .

Awesome staff

2016 Ford Escape titanium Staff was very friendly and informative thank you

Great dealership

Preowned 2009 Flex. Everyone was great. Sales and service.

Happy Repeat, Ford Only, Customer.

As always, I was happy with the quality service, friendliness, and professionalism I experience at Pundmann Ford. I also appreciate the program where points are stored in my account that can be used for free oil changes ar other services. It is an incentive to keep me coming back and to have all of my services performed at my dealership. In years past, I would have been more likely to do some things, like purchase new tires, at other locations on a sale. But the connections I have made at Pundmann Ford, staring at he service desk with Dale Brown all the way up to Rick Pundmann, make me feel like family and gives me the assurance I am being treated fairly and valued as a customer...a repeat, I will purchase only a Pundmann Ford, customer. I believe I am valued by those at all levels at Pundmann Ford...my hometown Ford Dealership.

2015 Explorer

John Schottenhaml took great care of me on my recent service.

Clean, friendly, and respectful

You were very friendly. There was no pressure into buying a car which I do not like being pressured. Were also quick about getting the process done with what it all details. I bought a used Ford Fusion which iv happy with. Thanks!

Purchase of car at Pundmann Motor Company

When I bought my 2014 Focus I was treated very well. Each time I came in with questions I was treated very courteously and assured about my concerns. I have used Pundman a number of time and have never been disappointed.

Great Service

Been a customer for many years. Always good, honest service.

great job

Great service. I was kept informed of service progress, any problems, and given a choice of options. Fast job and well done.

Buying and Service Experience

2014 F150 Crew Cab 4 X 4Service was good and the Staff was very helpful.

Great service and very friendly and helpful staff.

I dropped my new Ford Explorer off to have the protective coating put on the inside and outside. Everyone I saw greeted me with "Good Morning" and a smile. Steve gave me a car to drive back to work, which is about a mile from the dealership. When my car was finished, Steve brought my car back to me and took the other car back. Who could ask for more!!

Great service

Great service, very friendly and easy to work with. Would highly recommend them to anyone looking for a new vehicle.

Always a great experience never disappointed

I've been buying from their for years and WILL NOT go anywhere else you can't ask for a better experience every time you go there!!!!!!!!??

Great place to do business!

Pundmann Ford's motto is: Pundmann People Care-I totally saw that!

Easy buying experience

We were very happy with the help from the salesman and his effort on follow up to our purchase.

Very great place

The Pundmann family always make you feel as you're one of there team such a great place for buying !!! Won't go anywhere else!!! And always will send family and friends there so they can experience the Pundmann way !!!!! ( Great Job to them all ) ???

Went surprisingly well

I had avoided Pundmann Ford like the plague for many years. I had a very bad experience with them many years ago. But, after reading many reviews, I thought I would give it a try. Everything in the process went well, including the amount of time it took to complete the deal.

Service at Pundmann Quick Lane service

Used my free oil change and they then added the synthetic supplement at no charge. I appreciated what they did.Thank you.

Great Service

Your guys are so curious and polite love coming to your service department! Keep up the good work!!?

winterization.

Staff was friendly and there have been no issues with the car since the work was completed.Thanks again.

great service

friendly, courteous. was busy but apologized for keeping me waiting, even though I felt the amount of time taken was well within an acceptable range. the young man went out of his way to make me feel "important" to him and to Pundmann.

Mr Mike Tessereau

I worked with Dale in used cars.He was able to find me just what I was looking for at a fair price. A 2013 F150 with low miles. Pundmann provided 5 star service after the sale with there great service department.

Great service and facilities

I took my car in at the scheduled time and they were ready to begin working on it, so I waited about 25 minutes and they completed the service work and I was on my way. I had planned for my wife to pick me up so I wouldn't have to wait, but they were ready and performed quickly and efficiently so it saved my wife a trip to pick me up.

Great Service

My vehicle , a 2010 Expedition, left me stranded in a parking lot early Friday afternoon with a dead battery. I was able to get a jump start and drove immediately to Pundmanns. They took me right in with the service rep being careful to get full and accurate details of my situation. I was expecting to leave my vehicle for several days before repairs could be done but to my surprise they got it right in, fixed my issue, did a couple of other service issues that were pending, and had it ready for pickup that evening. I have always had my vehicle serviced at Pundmanns and have always had good service. This experience was exceptional and greatly appreciated

Great location

2006 freestyle. Checkup on battery and starting failure..staff Tom was helpful. Short wait time

warehouse manager

the service was great. had a recall on the gas tank on our edge, they did that, oil change and filter, rotated tires and fixed a problem with the windshield washer fluid not coming out on the driver's side.great service at pundman ford.

Ford Ranger Survey

I love the service I receive at Pundmann. My Dad has been going to Pundmann for over 40 years and I will continue the tradition.

Long time customer

I have been a long time customer and will continue to be.

Good, fast service