Priority Hyundai

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 5.0 Overall Facilities: 4.5 Quality Of Work: 4.7 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.7


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Lifesaver!

5
thejorgieb on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was involved in the hurricane flood and lost my prior car. And even tho my credit wasn't the best the finance team and my salesmen made sure I left with the ride I wanted at an awesome price.


Great experience!

5
dmhocevar on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our third purchase at Priority Hyundai and each time it gets a little easier. Dwayne is always very professional and helpful. Hyundai makes awesome vehicles and we will always return to Priority in the future.


Happy customer

5
techgio on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff were all very friendly and helpful. I cannot remember everyone's name except Bruce the salesman who went above my expectations to get me what I wanted. Thank you!


Great, professional staff

4.8
jeany.saga on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Outstanding customer service with no tricks - just straightforward, direct, and professional transaction. Car buying can be very stressful but the knowledgeable staff explained everything to me and answered all my questions. Highly recommend this dealership for your next purchase. Awesome.


Great Service.

4.8
goli.kboris08 on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Yes, I would recommend their service because they were welcoming. Additionally, they need to have more discount for returning costumers. They met my recommendations and I am satisfied with my vehicle.


Excellent Review

4.8
fguerin12 on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience was excellent and I would return to this dealer. The salesman that I worked with was most helpful and pleasant. I am very pleased with the Tucson and hopefully will be able to purchase it after the lease time is over as long as the price is in my range.


Priority Hyundai

5
imamazed on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great job with not be high pressure. Although I had thought I knew what car I wanted I saw another I wanted to test drive. JC happily took care of it and that's the one I ended up purchasing.


good service

5
taget21 on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesperson JC was very good. He answer all my questions and told me how financing terms would work. I will buy my next vehicle here. Very happy with my purchase


Awesome Service

4.6
nyc2varican on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Always a pleasure to do business here everyone makes the experience relaxing and laid back always willing to work on pricing and oil changes and state inspections are always free


My New Car Experience

5
maryloujacinto on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My salesperson was very personable and understanding to my needs as I was in a car accident and my car which was barely two years old was totaled and I was not looking forward to purchasing another car due to the bad experience I had with my previous purchase. Needless to say, I won't go back there and I did not fill out a survey. Don was very empathetic with my situation and did not push anything on me that was out of my price range. I particularly don't like talking numbers (monthly payment etc) and he wasn't pushy like some salespeople at car dealerships can be. I love my car; I was really leaning on a Nissan Juke I was test driving at the time, and on my way to a couple of other dealerships just to weigh out all my options, but I couldn't pass up the great deal and Hyundai offers the best warranty around. I tell everyone that I found me a cute little red number that fits me perfectly and makes me look red hot! My Hyundai Elantra GT is just that; a cute little red number and it is a perfect fit for me and my needs, and the red color is perfect. I love a red car.


2016 Tucson Purchase

4.4
bgavi003 on 11/22/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I received great service from my salesman. I came in with an idea of the car I wanted that day, and Bruce helped answer my remaining questions about the car. He helped me understand the differences between the models and packages.


2017 Hyundai Elantra Limited sales experience

5
charlesbronson on 11/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to replace my 2011 Elantra that was a total loss due to Hurricane Matthew and decided to return to the same dealership where I purchased it from because I had a great experience buying that vehicle. Within a minute I met salesperson Don Lounsbury and we started talking Elantras. I told him what features I had on the 2011 and he explained what trim level was comparable on the 2017's. Then we looked at the inventory on the lot and took a test drive and then worked on the pricing. A couple of hours later we reached a deal.


Great service

5
vincentfok on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and helpful. Looking forward getting my car maintainence there. People there were very professional and knowledge had a great experience buying a car.


Tuscon Review for Dealership

5
cindy.cecilia00 on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Not sure what else I can say as the survey was quite thorough. The experience has been a great one from beginning to end. We love the car and would recommend the dealership. we were also referred by Mike Jaffe, who is very meticulous and has high expectations. After the experience I also understand why he referred us..


Mr. Bruce

4.8
cdoltie on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a good experience and will buy my next vehicle from Mr. Bruce. the vehicle purchased meets my needs and my expectations. Mr. Bruce was helpful in understanding the vehicle.


Blessed

5
bridgettejackson on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So thankful that God directed me to this dealership. I walked in by faith looking for a car, unaware that someone inside the dealership was waiting for me to arrive with a Word from God on the "Blessing in the Pressing". AMEN


Review

4.8
keithologan on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience looking for a car at Priority Hyundai in the Greenbrier area of Chesapeake, Virginia. The staff was very respectful and the facility was conducive to my buying experience.


Great Service

4.8
donaldsonjacqueline on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great service, sales man was excellent Alan Smalls.. Alan was very good, he is a great member of your team. All team member we worked with was professional .


Review

5
snaregurl on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall excellent service that was provided. Would definitely recommend this dealership and Mr Dwayne to anyone! The level of professionalism exceeded my expectations and was very informed and felt welcomedy from point of entry to exit.


Red Veloster - Brad Lost

5
palmeksm on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership really worked with me as I lost the car, my Brad, in the flood from Matthew. Nothing would make me happy, but the dealership worked and were very patient in finding a car that I am happy with.


My new Santa Fe

5
showard2186 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great car buying experience. Everyone was nice and made me feel important. I will defiantly continue doing business here and I will definitely be recommending Priority to friends and family


THE BEST DEALERSHIP IN TIDEWATER

5
leenorton80 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From our salesman, Don to the entire staff at Priority we had an awesome experience! Knowing from looking on line and making an appointment to get drive we were given the service we had hoped for. It was the fastest deal we ever made buying a car. Priority is truly a customer based organization and do everything they can to make you happy. The staff is outstanding!!!!!


Satisfied and Happy

5
paderetired on 11/11/2016

Overall Experience: 5.0

Everything went well...friendly and informative. I was having a knee problems and they were very considerate of my comfort. I and my husband are very satisfied.


Satisfaction

5
witegurl00 on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the 2nd vehicle I have purchased and priority met my expectations in every way. My, JC Felton was patient and well educated in what I was looking for in a car for my daughter


Buying a car

5
onederwoman64 on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in and out in no time. It's always a joy coming here to buy a car. I would recommend anyone to buy a car here.


Outstanding

5
pkaufmann on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don was a true professional. Melissa was great and very personable. Especially my finance guy, Phil, he explained everything thoroughly and was an outstanding experience


Priority Hyundai is like home

5
susanekoba on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 5th vehicle purchased at Priority Hyundai. Shopped others, just to see what was out there and wound up back where I should have started. Always a great deal with no pressure. Service is the best I have found in the area, fair and honest. Felt like coming home again.


Not going back if I can help it...

3
pawsgirl on 11/09/2016

Customer Service: 5.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 2.0

So, I've never had a superior experience with Priority Hyundai. I've waited hours in the waiting area, after working all day and they hadn't even gotten to my car yet. I had to bring my car back. I let that go and came back. This time I scheduled an 8:00am oil change and dropped by car off at 7:30a... well, after waiting for them to open the doors after 7:30a. I requested an oil change, tire rotation and car wash to be done by 4:00p (even though I was scheduled first thing). It was after 4:00 and I hadn't heard anything, so I called and was put on hold, to be told they were finishing up and I could head that way. Once I got there I waited to get checked out. The poor service rep was hustling to get everyone taken care of while another rep was slow-porin' it next to her, not helping check out anyone. Jaclyn was the only thing that got this review a "fair" rating. She was polite, quick and personable. I didn't even notice until the next morning b/c I was in such a rush to get home and it was getting dark, but my car did NOT get washed even though it was on my invoice. And I'm not even sure my oil got changed b/c there was not a new reminder sticker on my windshield. Who knows if my tires got rotated... I should have marked them. I will be taking my vehicle to Priority Toyota next time.


Great Experience

5
myhope on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recommended my daughter, whose car was destroyed by water damage due to hurricane, visit with Don Lunsford because we had bought several cars from him before. Her visit turned out very well and she got a Hyundai Tucson. Her experience was excellent and I decided I wanted to trade my 2013 Tacoma Quad Cab on a Tucson so I went to the dealership. After driving one, I decided I wanted to try the Elantra for better gas mileage as I put about 50,000 miles a year on my vehicle. I drove several vehicles and finally settled on the Elantra Limited. The whole process from arriving on the lot to departing with the new vehicle was less that 3 hours. I do need to share that this is the 11th vehicle that either I or my family has purchased in the last 30 years from Dennis Ellmer since he bought the old Kline Chevrolet. I will continue to purchase from him in the future!!!!


Great overall experience

4.2
tomccoy757 on 11/09/2016

Customer Service: 1.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great overall experience. I found everyone at the dealership to have a very high level of integrity. They delivered the vehicle exactly as promised and exactly at the price as promised in true car.


Great experience

5
navypioneerpilot on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nice and smooth transaction, not pushed towards anything, very knowledgeable and friendly staff. Multiple follow ups to ensure my expectations were met and that I was satisfied with my purchase.


Great Service

5
wifeocanto on 11/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very satisfied. I felt that everything was straightforward and reasonable. I will send all my friends here. My overall experience was expedient without feeling rushed and I felt relaxed throughout.


Thanks

5
bethlabiak12 on 11/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Very overwhelmed and Archie helped so much! First new car I ever purchased and was able to see all options I could afford. Helped a lot with getting exactly what I wanted.


Happy Customer!

4.4
kylamyisha on 11/05/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Priority Hyundai is a Great place to receive a car that make their way for you ! They cut the best deals for you and also work around your financial situations.


Satisfied

5
ramonsauceda931 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership was helpful and gave me exactly what I was looking for in a vehicle. This dealership is definitely one that I would recommend to a family member or a friend


Santa fe

5
ingle.joseph on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased two vehicles from priority and there will be a third. I received everything I asked for not once but twice. The service deapetment is outstanding and this dealership knows what right looks like.


rating review

4.4
csimmonds117 on 11/03/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I 'm enjoying my car and would recommend your dealership to a friend. Everyone was professional, courteous and friendly. I would recommend the dealership to friends, etc.


Very happy car buying experience.

5
m.j.dougherty on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with this car buying experience. Used USAA Car Buying program. Was quoted a price that never changed. Experience very similar to that of buying a Saturn. Quality product, friendly service at rock bottom, no haggle price. Dealer also went out of the way to provide every discount imaginable, ( Veteran, teacher, flood, USAA Guarentee price, etc). Greatly reduced the stress and aggravation generally found with purchasing a car.


Great Dealer

5
jodydewey1968 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I believe that this dealer really has the customers needs in mind. They were courteous, understanding, and were able to get me into a car despite my issues and financial hardship. They made the car buying process as good as it could be and I was only there for about 2 hours. I would definitely recommend them to anyone searching for a new car.


Best dealership

5
a_cofield on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership, wonderful employees. I have purchased several vehicles here and will continue to do so in the future. This place really cares about their customers and works to keep them satisfied with their purchase.


horrible experience 10-29-16

1.8
rlawson51714 on 10/31/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Goldie is rude and disrespectful, with no customer service skills. I was in tears when I left there because of a situation I did not cause.If I could give them a negative number I would. Cindy she is so sweet and kind and always willing to help. I continued to go there because of her . She makes that place better. unfortunately the day this all happen she wasn't there.


My new car

5
blmaholchic on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my Tucson. I fits my style and my driving needs. Don was very professional and courteous. I have appreciated in the past the Priorities for Life program, and know I will appreciate them in the future. Your dealer ship is close to my house which is an added premium. Thanks for everything. Bonnie Maholchic


NEW CAR

4
luis.rivera on 10/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Working with Mr. McNeal made my car buying experience good and he is the main reason why I would recommend, to others, to go to his dealership to purchase a new car.


Genesis G80

5
alpollard on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bruce was a pleasure to work with. Very professional and informed. Fully explained all features and benefits, and took the time to demonstrate everything the vehicle had to offer.


Good

4.8
dckin on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Good, starting price for the vehicle was good. After the mark downs and the processing fee seems that I paid more. But I'm satisfied the service and my vehicle.


Great team

5
misswhite59 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was great experience its been 12yrs since l purchase a car. I'll tell everyone about you guy. Go Priority!!!!!! See you about another 12yrs.


Buying a car

5
ewhitney637 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very knowledgeable. The soda machine did not work and they did not have any cold beverages, only hot water. They were tough negotiators but overall it was a good experience.


Excellent Customer Service

5
candacespellman on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent Customer service received from Allen Small and other staff. It was the best car shopping experience I ever had. The $50 Visa gift card for doing a test drive was a wonderful bonus for shopping. The staff was very professional and committed to meeting your needs.


Great

5
jerrykingsbury on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good experience. Would recommend to anyone of my friends and family. I would definitely come back again. Nothing but the best experience from this dealership.


Pittsburgh likes his new car

5
rocawear127 on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership is very friendly. I like the service. People were nice and were professional . I like my new car..I am glad I met mr. Allen small and I like my new car.


Best Car Buying Experience Ever

5
conway.r on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don and Dave were amazing. Both of them made my car buying experience easy and enjoyable. From the minute I walked into the dealership to the day I purchased ny vehicle they answered all my questions and never disappointed. Don's customer service was top notch, I will definitely purchase another vehicle from him in the future.


Excellent

5
suzannefranciseiben on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly professional service...upon going to purchase a new car I was extremely anxious and nervous..the last time I bought a new car was 12 years ago. The staff members were all kind and sincere.


Satisfied

5
tedwards0 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our 5th Hyundai purchased and we keep coming back. Staff, service, experience all excellent. Have already recommended your dealership to friends. We always feel welcomed and never pressured.


Perfect Sales Person

5
kelder3 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don Lounsbury was a perfect sales representative. He was a Class act, immensely professional and as personable as possible. He found the perfect car for me in less that 15 minutes. I was sold within 20 minutes. I told Don strait up, this was the best car buying experience I have ever had. At nearly 65, I have had quite a few. I will send my friends his at, and when I need another car, I will call Don first and fastest. Thanks Don


Delivery process needs improvement

3
brianneal on 10/14/2016

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 2.0

The buying process was great, just the car detailing and the attention to detail for the delivery process needs improvement. Even the window tint installer left a scratch in the tinting. Doesn't seam to be any quality assurance.


2017 Elantra

5
holmanjc on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome car, I love it! Thanks! Priority is the best in the area. Everyone should go there! Nothing beats the service and priorities for life.


Third purchase

4.8
hillard.laura.m on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We recently purchased our 2nd and 3rd Hyundais from Priority since 2012. My husband had bought his from a different dealer in 2011. After going to Priority with me in 2012, he swore that was the only place he'd go from that point. Quickest buying process. It takes me longer to go grocery shopping!


Great people

5
sjb7758 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been dealing with priority for a long time bought my wife her car last year. And 3 before that. Basically it's just a great place to buy vehicles, will be back next time for our next one.


A great experience

5
ge_hillard on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Priority Hyundai is the best car buying experience I have ever had. Allen Small is a great salesman. This is my second car I bought with him.


Susan

5
swp986 on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Would buy another car from this dealership. Brother bought car here in 2012. Great service and has been satisfied. Know a few other people who have used this dealership and are happy with service.


Lucas' review

5
lucasguendoo on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good experience with this dealership. When the pricing first came out, there was no way I could afford the monthly payments. After some talking, the dealership the price feasible for me and put me on the vehicle that I desired. The salesman (don) was very thorough with his descriptions of the vehicle and showing me the new upgrades they added to the newer models of the vehicles. His presentation was relevant and he did not waste my time.


new car purchase

4.6
michaeljgamba on 10/09/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great staff, really friendly. Casual atmosphere and no high pressure. Would recommend the dealership to others and the product. Will be in the market for a large truck (Fl50, Silverado, etc), hope Hyundai comes to market with one. Would definitely in interested!


Happy customer

4.8
sarahb_r84 on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was happy with my overall experience at this dealership and will be returning for my routine maintenance, I dealt with my sales associate several times before buying over several months and he was very helpful.


New car purchase

5
zwolfe2 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealer, wonderful salesperson. I will recommend this dealer to anyone in the future who is interested in buying a Hyundai. Bruce McNeil was a pleasure to deal with ,and a no pressure type of salesperson. My wife and I were able to take test drives in several different cars.


Priority

5
pattiktlc4kids on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was treated great by Bruce. He was helpful and got me a really good deal. I came in with my own financing and he offered to see if he could bet the interest rate. He was able to! Great job, Bruce.


Steven Lakatos

5
lock1968 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very happy with my deal at Hyundai Greenbrier. I hope the service department show the same service. I could not be happier and would recommend to a friend or family member.


Awesome experience

5
hsimmers on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

JC was incredible. I never once felt pressured, and they understood my price range and didn't try to sell me or slip something into my deal as I feel most dealerships do


The dealership for you!

5
michaelcobas1 on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They took care of me gave me a deal I couldn't resist and my salesman was very relaxed and really cool to be around. I would recommend this place to everyone!


Good

5
ewmjmm on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was a good experience enjoyed it would recommend. I like Priority Hyundai. I purchased a vehicle from them before. Hyundai is a great product. Thank you for everything.


Bought 2017 Hyundai Sonata Limited

5
colby.owen on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great vehicle features and execellent staff to work with! Enjoyed the process of purchasing my first car on my own. Felt comfortable, but informed during every step of the process.


Our great Experience with a Seasoned Professional Mr Bruce McNeil

4.6
wturner60 on 09/22/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bruce McNeil stood head and shoulders above dealers from neighboring Hyundai dealerships in knowledge of his products, professional courtesy and patience. He took ous out on several test drives despite the late time of day and heat in late August and was always helpful. He is the main reason we will come back to Priority for sales and service. He is a gentleman and a honest dealer. This was a quality that was very hard to find as we shopped around.


Satisfied Customer

4.6
tharmont on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Made me feel worthy of being able to own the car of my choice. All of the staff were great. The Lady that went over my package and Man that went over the finance part as well as Donald the mgr and the older gentlemen that help with my son's purchase.


Enjoyable

5
ripm71 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gene and staff were very friendly and professional! I would usually rather eat broken glass than to buy a new car but greenbrier Hyundai made the process quite enjoyable. I would highly recommend this dealership to anyone.


Great experience.

5
joseph_lattin on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone involved was really friendly and answered all of my questions. They were able to work with me for a price that fit my needs.


Overall a great experience buying a beware car.

4.8
psabbato on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Don was great, very professional. Tim M. Was also friendly, real pros. I wish that I had more carefully read and gone over the final financing deal, but that was my fault.


First leasing experience

4
kaitrb22 on 09/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Staff worked with me to find payments to fit my budget and locate the car I desired at another dealership. Provided me with a loaner until it arrived. Was able to discount price offered when vehicle arrived with scratches on dash. Car's gas tank was not filled upon departure, but settled on future receipt of 1/2 tank when I return for servicing. Donald was patient and followed up with me. However, was minorly inconvenienced when I had to return a few days later and sign a page of the contract that had been overlooked.


Pleased

4.2
avanr on 09/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Large inventory to chose from. Good interaction of the staff to complete the deal. All problems were resolved on site in a little bit of time.


rb

5
toppriorityusa on 09/11/2016

Overall Experience: 5.0

So far it all went ok. I was glad that the color of the car was available because my wife wanted silver or would wait to get the car at a later time.


Second car purchased

4.4
njcutie72 on 09/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Bought my first hyundai tucson here. Loved my car so much, decided to return for my second tucson. I live 30 min. from this dealership, but because they treated me so well the first time..it was worth the distance.


2017 Santa Fe

4.8
joepev on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience with Priority Hyundai was a very positive one. I never thought buying a new car could be so stress free. I would definitely buy from them again and will recommend them to friends and family.


Excellent experience

5
llivey on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with priority Hyundai Greenbrier was excellent. This was the fastest, easiest car buying experience I have ever had The staff is very willing to serve you and me all of your needs.


My New Elantra

5
grannieann5 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased several vehicles over the years (Ford, Subaru, etc) and this is second Elantra at this dealership and both times found it to be very pleasant. All employees regarding the purchase (sales, finance, etc) of my new Elantra were very pleasant and knowledgeable and answered all my questions thoroughly. Everyone at Greenbriar were very nice and professional.


Thanks

5
dwhite4027 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Donald was great!! I definitely have and will always recommend priority and Donald to friends and family. Everyone there is laid back and very easy and understanding.


Priority Checkered Flag Hyundai is #1

5
cityplace on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I previously said everything in a previous answer box. Priority Hyundai Dealership is outstanding in every facit of their operation. I am grateful for the experience. Knowing that people care is very important and I felt this from the moment I met Gene and his helpfulness in learning what my needs are for my auto transportation. The 2017 Elantra is definitely the one for me. Gene was patient with me as I described what I was looking for and he was able to work with staff to see that I departed with the Elantra as a very satisfied customer. Thank You Gene and the other staff members who worked with him to process everything to my satisfaction. I am very impressed with Priority Hyundai as an excellent auto dealership and the people like Gene who is an outstanding asset to the Employment Staff.


Great dealership

5
lynndouble69 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a new car is usually a stressful experience for me- but not this time ! Salesman and manager both worked hard to earn my business !


Greet everybody

4
skinz01fan on 09/09/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

All salespeople should greet everyone in the car lot, they should not have to approach a sales person. If I was about to walk away, how many other people walked out because they were not greeted?


vehicle purchase

5
jcfelt1 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Prioritiy Hyundai was my BEST vehicle buying experience . Everyone was very helpful and JC Felton was very helpful and not pushy as I took my time making up my mind onwhat vehicle to purchase. I will recommend JC to all friends


Good service

4.4
iannestoryak01 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Great sales team and sales men, finance Manager was very pushy on selling the aftermarket warranty which I did not like and then after I finally purchased he was less of an A**, Detail dept was slack on their quality of workmanship.


2016 Sonata

4.4
kevin.barks on 09/08/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Overall good experience. Salesman was very helpful and was outstanding going over everything with the car. The Finance guy had an obvious negative attitude toward me when I did not purchase the extended warranty. He was very unprofessional, I should not be slighted because I did not want a service.


Awesome

5
love.kevin247 on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i was greeted with a smile the moment I walked through the door. The car salesman was very understanding, i was very comfortable being there and I'm usually skeptical about car dealership. He offered my water knowing that it was really hot outside and I really appreciated that. After buying my first car, I took my brother to get his car from the same car salesman due to the awesome customer service I've received and the most straight forward answers when it comes to the price for the car.


Left with What I Was Looking For!

4.6
elena4 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I was in the market for a new car and I was referred to the Allan Smalls at the Priority Hyundai from someone at Priority Chevy. Allan asked me what I was looking for, he was very helpful throughout the test drive, he found the right color combinations and the accessories I was looking for. We had a horrible Hyundai experience last year with another dealership in Virginia Beach, so these guys really turned it around for me and won me over again!


Ann Markley, New Santa Fe Owner

5
realtor0 on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff and my salesmen, Don Lounsbury was courteous, informative and prompt on hud promise to find the Santa Fe in my favorite color and model, which had to be brought in from another dealership in only a few days. I would definitely recommend Priority and Don to others for his great service and getting us the " Best Price"..


Santa Fe Sport

4
jimmy.y.scarborough2.mil on 08/16/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Awesome vehicle, enjoyed utilizing the complimentary coffee and the massage chair. Slight issue was that they wouldn't negotiate the price being that we went thru USAA which supposedly does it all for you.


good. company very. friendly. an. fair

5
morganj4911 on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The. Best. Dealership. Area staff. Very. Professional. Need. More. Dealership. Like. This. One feel. Very. Safe. In. These. Cars have good. Customer. Products. These. Cars. Are. Coming. Up. As. Some. Of. The. Best. Cars in. Town


buying a car for my daughter

5
mdr_30 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 2nd car we have bought from Priority Hyundai within a year. Roy(our salesman) was great, he was very helpful when helping is pick car for my daughter. The finance people helped us get the car we wanted at the right payment. When my other daughter is ready for a new car we will go see Roy again.


A satisfied customer, or glutton for punishment

5
glmarketingdude on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

With all this, I am truly pleased with Priority Hyundai. I have purchased 2 other vehicles here and had immediate family go in and purchase 2 vehicles there as well. I like the folks, the inventory, and respect the Priority Auto Group, as one of the better car buying choices possible in Hampton Roads. A satisfied customer, or a glutton for punishment, time will tell.


I'm In Love with My Hyundai!

5
Mia Eley on 08/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish, my car buying experience at Priority Hyundai was EXCEPTIONAL! Everyone was very professional and interested in meeting my needs, from the type of car I wanted down to what I was comfortable with paying each month. I've purchased other cars at other places previously, and my only regret about going to Priority Hyundai is that I didn't buy a car from them sooner. I don't know why anyone would go anywhere else to purchase a car. Please know that I am now a Priority Customer FOR LIFE!!!!!!!!!


Love My Santa Fe

5
bzalud on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loved talking and working with Roy! He was awesome, very friendly, and made me relax with the whole car-buying process. Roy was very personable, made sure I was getting exactly what I wanted and needed. He gave advice on upgrades that I may be interested in, but may not necessarily need and which ones I should definitely have.


Great experience leasing a 29016 Tusan

5
jandjroberts on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted Dwayne Beale that my lease was going to be up soon and told him what terms I was looking for in leasing another Tusan. He got right on it. He researched what he could and could not do and was in contact with me several times. He called and asked me to come in. He had the paperwork. We discussed what I could do and we agreed on a Tusan. I consider him a friend, I leased my 2013 Tusan from Greenbrier Priority with Dwayne. My husband and I have either purchased or leased or helped grandchildren to buy six Hyundai automobiles.


Amazing experience!

5
snuck002 on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly suggest buying a car from priority Hyundai. My boyfriend and I had the best xperience and I will definitely go back for my next vehicle.


Service Dept Has Spiraled Out Of Control

1.4
mediate112 on 08/01/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

Service manager Fred Kearns' apathetic attitude has inspired his techs who worked on our vehicle to virtually have no attention to detail and zero sense of urgency.


Great experience

5
mnop0716 on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love the fact that I was able to purchase a vehicle without the typical "I need to discuss this with my manager" back and forth shenanigans. I highly recommend priority Hyundai for anyone looking to purchase a vehicle!


I'll be back.

5
mjfagan64 on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went there just looking and ended up with a good deal. I was treated fairly by the staff and enjoyed the experience. Donald made the transaction easy. Thanks to all.


poor service

1.8
ingram.bl on 07/29/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

Selling new car damaged front tag was not on had to come back 2 days later. Made many attenlts for fender damage . finally had to call gm for results. I feel like a new car should be checked before delivery.


AN OUTSTANDING DEALERSHIP!

5
cantre2 on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My recent purchase was the 5th vehicle I've purchased from Priority Hyundai - Greenbrier since 2011. I can't not see myself purchasing a car from any one else! All staff at this dealership are so kind and they all go the extra mile making sure we receive the best service; whether it be sales or service related, they are the best. My wife and I consider them "family".


When You Care Enough To Drive The Best

5
wvgirlbarb on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When you care enough to drive the best....shop at Priority Hyundai at Greenbrier, and don't forget to ask for Archie Williams. In my opinion, Archie is the best!!


santa fe

5
buckeyenuts on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love the hyundai santa fe.....wish it had navagation system with it but, other than that it was a pleasant experence. I'll be back. ..thanks again


Good value vehicle

3.2
piwldcat on 07/28/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

Overall the dealership was straightforward and provided the vehicle at a reasonable price. The detailing process could have been performed better but the car was being taken in the next day for painting/under carriage protection.


Super Service by Super Salesman

5
vergie.smith49 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm so Glad God led me to you. Could not have been treated better. Thanks so much. Would purchase from you again. God Bless you all.


Time to change!

5
barbsnotathome on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was previously a Checkered Flag customer.....since 1987. Things changed there and not for the better. I came to Priority mostly because of the lifetime engine guarantee. I get all the maintenance checks done on my car and I feel that you just cant beat their guarantee plus all the other services they have. The people were really friendly and helpful and the service department was impressive. I feel like I will be a longtime customer with Priority and I know I made the right choice.


my priorty hyundai shopping experience.

4.8
jnor2345 on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great customer service, worked with me to work a deal that was acceptable by both parties. All associates I came in contact with doring the purchase and delivery proccess were very courteous and professional.


Exceptional experience

5
jdegruttola on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend Priority Hyundai. Very courteous and professional staff. Great car buying experience. Plenty of vehicles to choose but the staff makes the process easy and simple.


yay new car

5
lonewoolf1982 on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful and willing to work within your budget. This is the 2nd vechicle I have bought. Definitely will be recommending it to Others For their car purchases.


My Priority Experience.

4.8
john1951 on 07/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the second Sonata I bought from Priority. Hyundai. The purchase was smoothe and fast. I really like the Priorities for life which is the main reason I deal with Priority. The associates there a great and they work with you to get a great deal.


Gail

4.2
cl88chem on 06/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

The sales reps were very helpful and knowledgeable of the car and its ability. The dealership reps were also friendly and worked as a team for the sale to come together successfully for me.


A Plus

5
jpoplin1 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great team, great attitudes! The staff found out our needs, and figured a way to get the best value for our trade in and our lease options.


Great customer service

5
zz52038 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman Roy was nice, professional and thorough. Belinda was very nice as well and did a very good job of explaining the coatings. She was also very helpful when I came back to get them applied.


My expcerience with Hyundai

4.5
penny.witcher on 06/17/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

The sales person was on point but the way time was way too much. There was only one finance person there that night and there were lots of families waiting and while the finance person did his best to get us in and out, it was a huge inconvenience for everyone. There needs to be a better system in place.


Excellent!

5
asm0828 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would tell others this is the place to buy a car! My experience was fantastic! I have never had a better buying experience and service experience!


Elantra

5
jcg_714 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don was amazing from beginning to end. Was able to connect with conversation which made it comfortable. He was very knowledgable and helped me with this very stressful experience and made it a very smooth experience. YOU ROCK DON !


Customer

3.2
paulyanisko on 06/15/2016

Customer Service: 3.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 3.0

I was happy with the salesman.. I just wasn't happy how they handled my previous lease. I wasn't happy I had to resign my finance agreement hours after I already signed the first one?


Tucson

5
sjwatson111 on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were happy with the professional services we received. It made our experience enjoyable. The vehicle is what we were looking for. This is a forever vehicle.


Awesome Dealership and Employees

5
asheppard0711 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd car from Hyundai. I purchased a 2011 Sonata and then a 2013 Elantra for my daughter. We have nothing but great experiences at this dealership!


The only place you need to shop for a vehicle.

4.8
johnek7005 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Friendly, informed, professional staff. Family atmosphere. Best car-buying experience I've had, and I've purchased more than 20 vehicles. If you are alone for more than a few minutes everyone offers to help you. They even offer water an/or coffee! GREAT STAFF!!


Too soon

4
luigisciabarrasi on 06/11/2016

Overall Experience: 4.0

Too soon to tell, ask me to give you a review after we have used the service department at least once or better still after the second visit.


Hyundai review

5
lapeacock on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good experience with the salesman and knowledgeable about the product he was selling me. He was very friendly and assisting when it came to the endless amount of questions I had presented.


Great experience

5
susietoothman on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with this dealership was much better than we had expected, the salesperson and manangement were great to work with. I would however like to add that the showroom did not meet our expectations...especially after being at the fabulous Priority Toyota. We believe that it is due for a major upgrade/update - it looks very dingy.


Corkran

5
alfredcorkran on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome job by the team. Thanks for making a good experience. Sales people were professional and on point. Thanks to all and truly enjoying the car.


Purchase of new vehicle

5
sandersjean on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything excellent and I would recommend my salesperson to other buyers. She was very professional and answered all my questions. She was very knowledgeable and polite.


If you need a car go to Priority Hyundai

5
officerpatrickhomer on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car I've bought from Priority Hyundai. The car buying experience could not be any better as far as I'm concerned. I purchased a lot of vehicles in my life and have been to a lot of dealerships and Priority is heading shoulders above all of them. There upfront and they don't try to hide anything from you. They're there to make money which I understand but they're not there to blister you. Don and Donald were great to work with it would definitely do business with either one of them in the near future.


Good place to buy

4.2
dknicks1 on 06/10/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

If you are looking to buy a car, try coming here. The staff are friendly and will treat you right. Also, the prices are not bad at all.


Love my Elantra!!!

5
thaznice1 on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a pleasant experience. I went in woth my guards up but came out with a great deal!! I can believe how smooth the whole process was. Dwayne really cares.


Purchase 2016 Sonata Sport

5
craigenjaian on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm really happy with my experience at priority Hyundai. Every thing from sales to closing on the deal was up to my standards. Thank you for this great experience to get my family in this wonderful vehicle.


Priority Hyundai Review

5
d.williams819 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional and have well knowledge on their cars. Definitely were able to help pick the right car that I was looking for and get me a very fair price that was hard to turn down.


Super buying experience

5
craigparry46 on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased several Hyundai's from Priority and have always been treated with respect and fairness. Archie has made purchasing/leasing cars an easy experience. Great job to the staff of Priority.


Excellent

5
brendaljrice4 on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Priority Hyundai is a very good dealership to purchase a vehicle from l have dealt with other companies and I find that this was the best of them all to find people that try to take all your needs into consideration and help you find what's right for you is just great


Santa Fe Happy! Thanks Priority Greenbriar!

5
Mandarinlady Mar'Leta on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traveled 2 hours to check out a deal on a 2017 Santa Fe Sport at Priority Greenbriar Chesapeake but I returned 3 weeks later to purchase "The One". Allen Small is extremely and consistently likeable, expertly knowledgeable, professional, easy to talk and work with, always responsive to inquiries, and made my total buying experience memorably pleasant. The closing teams work well together and after an enjoyable massage, I was driving my Sport home. Go see Allen, he'll have you Hyundai happy! Mandarinlady Mar'Leta


New car

4.8
donmiles on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Disappointed that the selection of Sante Fe's was limited although plenty of Sante Fe Sports almost went to Checker Flag Hyundai for a another look a different colts and models


Excellent Buying Experience

5
ntb23 on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We could have purchased our vehicle closer to home, however, we were so impressed with Priority Hyundai during an initial visit a few months ago that when we were ready to BUY, we knew we'd return to Priority Hyundai and were happy we did. Our buying experience was low key and professional and we'd definitely buy from them again.


McNeil

5
jasonkmet on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bruce McNeil was very professional, knowledgeable and provided excellent service to me with my purchase of my 2016 Tucson. I will surely recommend him to my family and friends when they go to purchase their next vehicle. I am looking forward to working with Priority Hyundai in the future for all my vehicle needs.


Sakesman

4
mao513 on 05/27/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

JC was a good saleman, the whole process took 3 hours and we went from room to room to room , seemed strange but it was ok


Santa Fa Sport 2017

4.8
crpk47 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I love my Santa Fa Sport and everyone at Priority Hyundai were GREAT. This is the 2nd. car Roy has sold me. I have Family that have bought Hyundai's from Priority Hyundai Greedbrier.


Awesome Experience

4.8
mrobles031 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Came in looking for something bigger than my Kia Soul left with a 2017 Santa Fe. Talk about upgrades and awesome rebates! Don was awesome and very patient with my family and I. I couldn't have asked for a better car buying experience esp. after experiencing a couple in past. Awesome team and awesome customer service. Would HIGHLY recommend!


Riter's review

5
johnndee on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

See previous comment on how I rated the salesperson and the dealership I would and have recommended our sales lady, Madison S., from Priority Hyundai


Fantastic

5
simmersmom on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic experience from start to finish. JC listened to our needs and worked the best deal possible for us. We will most definitely return to Priority to purchas our next vehicle.


A nice day for a new cat

4.8
edwfar2356 on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My overall experience at this car dealership was great compared to others. They explained the features of the car while doing a test drive which was pretty helpful.


Excellence

5
edge7810 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a good experience at Priority and would be willing to purchase another vehicle in the near future. I would definitely recommend this Dealerships to my friends and family members.


Got my Santa Fe

5
tamahra1974 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best experience started with a online chat that turned into a phone conversation which led me into the store I told them what I was looking for and I drove off with the exact color make and model my whole experience was wrinkle free


New car review

5
kalowery on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very impressed with the dealership. Will buy another vehicle from this dealership. Impressed by the amount of time it took and how friendly/helpful bruce was as well as the other people that we dealt with


Fun car, great price

5
mattdonlan1 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They had the car I was interested on the lot. Everything went smoothly and I'm now driving a fun Veloster turbo. I'll be back again for sure.


Impressive Dealership

5
sfernandez8 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Priority Hyndai is very impressive from time you walk in the door until time you leave. Tom, Dwayne & Don were very honest & helpful. The staff in service, finance & delivery were all very helpful.


2017 Elantra

5
deenopowell on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bruce did a great job. Very professional and helpful. Can't thank him enough for dricing the car home for my wife, so that she didn't have to drive through the tunnel (HRBT).


Great Sales Team and Service Department

5
Lintardonato on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had visited this dealership for maintenance on my previous car and was impressed with the efficiency , friendliness and speed which my car was serviced and ready. The customer waiting room was one of the nicest I have ever seen! So when it was time to turn in my lease and lease a new car, I knew I wanted to go to Priority Hyundai first. The salesperson (Roy La Berge) greeted me upon arriving with a big smile and made me feel comfortable from the start. From beginning to end the whole leasing experience was wonderful and every staff member I worked with (from finance, to discussing options) was very friendly and informative. This will be my Hyundai dealership for all of my future service and leasing needs!


Quick and easy

5
karisma.turner on 05/10/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came at the end of the day. Everyone was friendly and they made sure i had everything i needed. Bruce was polite and informative, but not pushy or aggressive.


Awesome Customer Service

5
tferguson25 on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team was the epitome of customer service. They were helpful in all aspects of the looking and buying process. I loved that they were not 'pushy' when I said no to certain options. This was our first time purchasing a Hyundai and from this dealership. I will definitely be back when the time comes to buy another vehicle!


Great Service, Great Vehicle

5
xjus10x88 on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had been thinking about trading in my '12 Elantra for a new Sonata... So I paid a visit to the guys at Priority Hyundai and they had a good selection and had a car that had all the features I wanted. Staff was completely professional and answered any/all questions I had regarding my new vehicle. So if you need/want a new Hyundai, go see Dwayne Beale at Priority Hyundai!!!


Not where I expected to purchase from but glad I did

5
abiniecki88 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

JC and Dave were amazing. I had a few snags because of my bank not understanding some of the process that needed to happen so that kept me there much longer than expected. That doesn't reflect any towards the staff at Priority or the customer service I received. They were great and actually helped with me being able to complete my process spite the misunderstanding with my bank. A friend recommended Priority Hyundai after I had left Carmax unhappy with their selection. I am glad she did. I was treated like a friend or family member from the moment I walked up. I was unsure what I would like to look at since I had never thought of or owned a Hyundai but JC walked me through the selections and it was love after a few test drives. I would definitely recommend them to friends and family.


Donald was great.

4.4
chazr67 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I wanted a new santafe when I came in. They told me they didn't have any so we went with a 13. Later to find out they did have a new one. So I came back to swap and that's when they changed the trade in value with out mention. After talking price is when I noticed the change and couldn't get it back. After all that they were great. Don was very supportive the entire process.


Keep up the Good Work

4.8
mrswaynes on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Hyundai Greenbrier is on "Fleek," the staff is personable and professional. They go above and beyond to make sure that the vehicle you purchase is the vehicle you want. The don't try to blow smoke up your butt to get you to purchase from them. I really enjoyed my car buying experience. It was comfortable and hassle free, even after the sale they check on you with a personal phone call to make sure you are still happy with the vehicle YOU ROCK HYUNDAI GREENBRIER!!


Great customer service

5
josewood35 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was greeted with great amount respect and knowledge from the salesman I worked with .would definitely recommend my friends and family to priority Hyundai greenbrier ..


A great salesman

5
dwilson1233 on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I came to your dealership I did not have an intention in purchasing a car that day. I was merely looking around at the models of vehicles. Dwayne helped me immensely with everything and made me feel at home in the whole process. He listened to me as if he were truly interested in me. If it had not been for Dwayne's great personality and professionalism I would not have bought the car that day. He was truly interested in me getting the car I wanted.


My Experience at Priority Hyundai

5
lauraritz2 on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Archie was a great help in learning about what would meet my needs and directing me to the right product. I've dealt with him before when I've come in for maintenance on my previous vehicle. It was your product (Priority For Life) and Archie that had me making the long trek from Williamsburg to Chesapeake for my new vehicle.


Hyundai purchase

4
deejaykay35 on 04/19/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Had a great car buying experience. I felt that everyone involved had my best interest in mind. Would definitely return for my next purchase and would recommend this dealership.


Elantra purchase

5
pearsonldqe on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience! I love my 2017 Elantra. This is my first. It is a pleasure to drive. The folks at the dealership were great too.


Fast and Easy

4.8
tdesenburg on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was in and out with a brand new car that worked for me in a few hours. It was my first time buying, but everything was very easy.


Great Experience

5
texchap on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall outstanding experience. I would highly recommend Priority. Very personable and professional. My Salesman didn't try to oversell and was extremely helpful throughout the process. The staff was great to work with. I highly recommend them.


Great car buying experience

5
kimberlyj347 on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great car buying experience. Everyone was extremely nice. Only issues were that my manual and extra set of keys couldn't be found, so I had to pick them up later, and I wasn't quite sure where to go when I came back for paint sealant and interior scotchguarding.


Review

5
doug2140 on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wasn't expecting to or in the market for a new car, but the test drive of the Sonata Limited put me in the market. I liked the fact that I wasn't pressured and that the car did most of the convincing. I also like the Priorities for life that other dealers do not offer. It will keep me coming back to Priority.


2016 Hyundai Accent Hatchback

5
ashley.roes on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I came to Priority, I already had a vehicle in mind. Bruce was very helpful in getting me the vehicle I wanted at a price I could afford. I also appreciated his honesty when I asked him questions regarding my Accent, especially the safety rating and features. I would highly recommend Bruce to anyone looking for a Hyundai.


First time car buyer

5
michelle_tillman22 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Allen Small was my sales person, he greeted me upon arrival to the dealership. He listened to my needs and was very willing to help me narrow down my car search. He was extremely knowledgeable about all aspects of the car and its technologies. He lead me to the car of my dreams. Phil K. Was very helpful during the financial process in purchasing my vehicle/loan. He was very knowledgeable and responsive to questions I had regarding the loan. The lady who helped schedule my first appointment was a delight to work with and thoroughly explained how to work bluelink and the extra packages available for purchase. The only negative experience I had while purchasing my car was when a higher up salesman was very pushy on me buying the car that day after i expressed I did not feel comfortable commiting to purchase that day.


Awesom buying experience

5
gee568 on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great buying experience. Everyone at the dealership was very professional and helpful. Especially JC who was extremely helpful in picking the right car and color. I'll be back in 4 years for my Santa Fe.


Sara DeGruttola

5
saramdeg on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very very happy with the vehicle I am leasing and the customer service I received! I will spread the word about my experience and recommend people to Priority Hyundai!


Excellent

5
madurden_2000 on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love my new elantra, and got a great price. WI'll go back in The future for another car. It was great dealing with priority hyundai


Good salesman

4.6
puertorican3002004 on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Salesman help me straight from the door. I told him what I was looking for and he brought the car to me and I feel great looking at it. Told him the price range and he took care of me.


Sales and service

5
renwickmarkj on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman was very knowledgeable and experienced and service department has always fit my needs overall my experience at dealship was very pleasant. The car was given to me in great shape and all questions were answered at time of sale


Great Dealership

5
jtachandler on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought 2 cars at the same time and had a great experience. I told them what I wanted and the amount I wanted to pay and a couple hours later I was leaving with 2 new cars.


Wonderful

5
reeeebs23 on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Super friendly service. They took a very stressful time for my family and made it easy and comfortable. Never pressured us into anything, they let us take our time.


Great Car Buying Experience!

5
jayzme29 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roy the salesman was very knowledgeable, friendly, and did everything to get me into the vehicle I wanted. What I liked about him is that he didn't want me to settle for something that I didn't love. Also the lady (I can't remember her name) finance manager was very helpful and got me a great APR through Hyundai, and saved me money by doing so, and I appreciate that. Everyone I dealt with was professional and super friendly!


Extreme Satisfaction

5
jfmkofc on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"This was the best car buying experience I have ever had. The salesman (Roy) was a pleasure to work with. He used no high pressure tactics. Belinda Clemons explained the after sale package thoroughly and again used no high pressure tactics. James Young ensured we totally understood the financing. When I brought the vehicle in for the undercoating, etc., the service department personnel I dealt with were professional and courtesy. I was totally surprised that I was given a ""loaner"" to use for the day. I will definitely highly recommend Priority Hyundai Greenbrier to my friends and relatives."


Awesome

5
allen.j.giovino on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dwane was outstanding his professionalism was more than up to par. The entire staff at priority was extremely helpful. I am more than happy with my purchase.


great

5
ryanj2oo8 on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dwayne was great. Everyone was nice. Everything was straight forward. Brought us the exact car we asked for without trying to get us to spend more than our budget.


New car purchase

5
mcintyre001 on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall service given the time I had to purchase the car was limited. I showed up just before closing and the staff provided me the time to discuss the car purchase. So my review of the staff was very good.


Excellent Staff

5
kps92 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My second purchase from this dealer; very easy to work with, knowledgeable sales staff, great service department. Very flexible. They want to sell you a car...but they don't force one down your throat and give you time/space to decide.


Review

5
braxtonkt on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my experience at priority Hyundai. Great service and staff! Thank you for making the experience enjoyable. If I ever have an opportunity I will recommend your location. Thanks!


Exceptional experience

5
jodienauman on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I visited the Hyundai dealership a few weeks ago to look at new vehicles for her. We were greeted promptly and politely. The salesman was professional and straightforward. We test drove the vehicles that we wanted to. The dealership was flexible with our trade-in and the staff was insightful in discussing multiple options and pros/cons with us and they went above and beyond to meet our needs. We left the dealership with a new vehicle and completely satisfied.


Service

4.2
amesmarie27 on 03/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The only thing I was upset with about the purchase of my car was I wanted a car with Bluetooth. They only had the car with that package available in one color selection available to me. I'm not gonna settle for a color I hate, so instead I had to go for a color I love and a lesser package.


Outstanding

5
alexis.stuhmer on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They worked with me with the price & gave me everything I wanted in my car! I will come back & refer my family & friends for sure! I absolutely love my car!


Yes, but

4.8
shelpen on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Overall we got the car we liked at a fair price and are satisfied. We have done business so much at such a high level, though, that anything not perfect stands out. The evening was way too long and should have stretched out over 2 days. My wife found the salesman obnoxious. Everything can't be perfect: we will be back


The Best Car Buying Experience Ever

5
genny6267 on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best car buying experience that I ever had. They rolled out the red carpet for me. My salesmen was very polite and professional.


2016 Elantra

4.6
detreyus on 03/04/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

A definitive buying experience. Was made to feel more like a person, than a customer. Perfect energy and atmosphere. 6 out of 5 stars!


Priority Hyundai - A Nicer way to buy a vehicle

4.8
LAMONTEHAZELL on 02/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have expressed our enthusiasm with others looking to buy/replace vehicles. By far this has been the best car buying experience in over 30 years of buying cars.


My first car!

5
SEFORD1989 on 02/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was great! All associates were very friendly and also very informative. I came in with a vision and together we made it happen. I have absolutely no complaints and I love my new car.


Not pushy

5
HEATHER.ROSATI on 02/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service and not pushy at all. Went to Priority to start looking for a 4 door sedan to replace my 2 door car. Bruce provided great information without being pushy. I then visited all the other major brands and came back to Hyundai. I am VERY pleased with my decision.


Most Painless car sale ever!!

5
ASHLINE0418 on 02/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Staff was excellent, didn't feel like I was in a shark tank! I would highly recommend this dealership to anyone living in or out of the state of Virginia


Good experience

5
VASHELLY67 on 02/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I liked the way the negotiation was handled. I liked that the sales manager sat down with me and the sales person to discuss numbers, vice the sales person going back and forth to the to sales managers office for banter. This was the most low key, least stressful car sales experience I have ever experienced. I can actually say that I had a positive experience and didn't feel harassed.


Great dealership

4.8
SDVORAK1 on 02/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great sales person Gene had no intention on buying a car that day saw car on showroom and immediately fell in love with color style performance and a lot more


Good Experience

4.4
BYRONFORDHAM on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

The staff at Priority Hyundai (that I dealt with) were very professional and didn't seem to be about playing games or mistakenly thinking they could overly BS or intimidate to get a deal. Buying a vehicle is rarely an enjoyable experience, but it's pretty close at Priority Hyundai.


Tim was a made me feel comfortable!

4.4
KRDASHIELL on 01/27/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Good experience, didn't feel pushed to buy the cat or put on the spot to make a decision right away. This made want to car more.


Buying my car

5
MFREEMAN976 on 01/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional employees that truly know their job and explain everything and answer all questions with expert knowledge with no pressure. Will recommend this dealership to friends and family.


customer feedback

5
Dave on 01/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with this dealership was outstanding. They were extremely knowledgeable of the vehicle, and professionalism and trustworthiness was first class. My best experience thus far.


$22,394

Mileage: 46498

Color: White

Transmission: Automatic

Body Style: Sedan

City: Chesapeake, VA

Engine Type: 4-Cylinder Turbo

$18,300

Mileage: 90000

Color: Black

Transmission: Automatic

Body Style: SUV

City: Chesapeake, VA

Engine Type: 2L gas

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