Prince of Albany

Service And Recals.

Pleasant experience. Ronnie Owens, who sold me the truck 20 months ago, was very helpful with getting the truck scheduled, dropped off and providing us with a loaner to drive.

My purchase 2016 GMC Terrian SLE-2

This was my first car purchase by myself and Kip Keen did an amazing job of making my experience stress free and assured me that he would take care of me and my new car.

Most unprofessional & unreliable staff

Had vehicle for service, which was suppose to covered under extended warranty,(confirm by Jacob), no work done or replied back for 5 days and comes to find out, he misunderstood warranty coverage and didn't do work or call back to let me know about no service done. So in total my chevy sat there 2 weeks with no work done. Would rate negative 3 if there was option. Stay away from this dealership, they like to take advantage of being only chevy dealership around.

This is the place to go

Made things so easy, straight up front with the cost of the truck the price on the trade in. Very fair and honest, no one was pushy and gave us our space and time to let ys think leaving us with no buyer's remorse and no regrets thanks guys I really appreciate it, and a special thanks to Gary

Worst service ever

Was billed for more hours of work than they had the vehicle. When I questioned the number of hours I was billed for, the service manager replied that he bills the number of hours that the computer program tells him to. I asked him, "If your computer program tells you to bill for 10 hours and your mechanic only worked on the car for five hours, how many hours are you going to bill me?" He replied, "I'll bill you for the full ten hours at $100 an hour." He told me I had to see it from "his side."Be warned if you plan on having your vehicle serviced or repaired there. I'd give them zero stars if possible.

awful

service is the worst ...drove 45 miles for a 9:30 appoint for schedule maintenance was there for 6 hourswas told later that I did not have an appoint

New Purchase-2014 GMC Terrain-Salesman Joel

I purchased a new GMC Terrain from Prince of Albany. The dealership is a very pleasent place to do business. The Sales People were excellent, Joel was the best, he was jam up and returned calls, text etc. I had a great experience with the credit managers and all who were involved with making my car experience the best it could be. I am grateful for a company like Prince of Albany to be located in South Georgia. I truly had a great buying experience and will do business with Prince in the future. I highly recommend Prince of Albany for your car buying experience and hope that you will ask for Joel when you go to Prince to buy your next car. They gave me a great interest rate and lowered my payment by $57.00 dollars from what another dealership was going to charge me. I encourage everyone to do business with Prince of Albany.

Initial Contact

Never returned my request for information. Price on web-site was most likely incorrect--but never received a call or email with an explanation

Quick response- very professional

Responded quickly- very professional. I was looking for a used vehicle- had a few questions about a specific one on this dealers site.

Frank Barry and the entire sales staff at Prince of...

Frank Barry and the entire sales staff at Prince of Albany were excellent to deal with. Frank is straight forward, professional, knowledgeable, and a xxxx of a nice guy. It really was a friendly and comfortable experience and I wouldn't hesitate to deal with them aain. They have gained my confidence and trust.

Prince Chevrolet of Albany's service department is not...

Prince Chevrolet of Albany's service department is not the dealership to take your vehicle to if it needs to be serviced. The quality of work that is being done by this Chevrolet dealership is not the best quality and their turn around time for getting the vehicle serviced and back to the customer is just plain awful (even if an appointment was made). I would advise anyone looking for Chevrolet vehicle servicing to try another location; perhaps Langdale Chervolet in Sylvester, Ga.