Prescott Honda

Auto Butler Appointment/Recall

Prescott Honda has some of the best service in the area. I usually deal with Chris as my service rep. She is great and I always feel very well taken care of. Pia is also great and called the day before as a reminder and said they would be able to do my recall during the same appointment time. I was out in less time than the estimate. Thank you Prescott Honda.

New car buying process

Working with Ruth was a pleasurable experience, she was knowledgeable, helpful and personable. I would recommend her professionalism and the dealership was efficient and very organized.

Great service!

Had my Acura MDX in for an oil change. Nino noticed I should also do the transaxle oil as the break in period was coming up. Even with this unplanned work they had the car back to me in 30 mins less than promised. Great job folks!

Recall Service

Excellent. Noble is a capable and caring Service Guy! They added another recall items to fix, and I had a loaner car because it took longer than expected. Nice! Explained everything they were going to do, and then what they did. They returned a clean, washed car too. Great dealer. Will definitely go back when it's time to buy.

Perfect

Everything was perfect! I as usual had no problems and appreciate everything that was done.

Awesome Experience!!!!

Prescott Honda is the best team. They found the best deal for me and made the whole experience easy. If you need help finding a new car go there!

Oil change and Brake service

Noble is always on top of his game! Knows how to take care of his clients, the mechanics are top tier, always looking out for the customers best interests!!

Oil change

As always, received excellent service! Every time I go to Prescott Honda it is a great experience. I've never had a bad thing to say!

Mr.Harold Gunnarson

Very good service. Explained what was done to my car very clearly..

Excellent service

Ruth our salesman and Karen the financial manager were fantastic to work with and went above and beyond their job titles to help deliver the best service possible. We would definitely be back to do more business.

Honest and patient dealership. Clean and comfortable.

I hate buying new cars. It takes a lot of time, research and energy. Prescott Honda made it a pretty comfortable experience and had the patience to answer all my questions.

Service on crv

Thank you for all your help! Everyone was helpful and nice. Great team!

Service

Noble - great advisor. Perry - outstanding shuttle.

Very pleased with used car purchase experience.

After an exceptionally good experience previously, we drove up to Prescott from Phoenix to do business with this dealer again. We are not disappointed in our decision to return.

Excellent Care By the Service Manager Kelly Hill

The service manger has been my primary contact with the dealership for a number of years has continues to provide excellent service of our car !!!!!!!!!!!!!!

Review

I had my driver's air bag replaced because it was a RECALL ISSUE. Service was fast, which I appreciated because my appointment was late afternoon and I had to drive home to Cottonwood.

2016 honda pilot exl

I bought my 2007 new from this dealer and the service to us as customer was excellent. Wanted to comeback to the same dealer after checking a few others because the customer was unsurpassed by any other. We were unsure which vehicle or model we wanted between two different ones and Charlie was great in explaining everything about each model's plus and minuses. Went home and discussed all we learned from him; called the next day and made our decision. There was no pressure and that was nice. The paperwork and transfer of cars went smooth We are very happy with Charlie's guidance and the Pilot we did buy

Juliann finn

Fast and efficient service, pleasant staff. Had oil changed, tires rotated and brake hold fixed which was a recall item. Will continue to use Prescott Honda for services in the future.

Prescott Honda

I left my car at Prescott Honda early to have a "recall" part replaced on my car. They took it in promptly, did the work and were finished earlier than I expected. They washed my car complimentary and I was off again in no time. They are courteous and very efficient. I would recommend them to anyone and will be happy to deal with them in the future.

Did service for my 2016 Pilot

Very Satisfied with the overall service and service department

My Go-To Honda Dealership (and I live in Phoenix!)

After never hearing back from Honda regarding a safety recall issued in July, I called Prescott Honda to see if they had the necessary parts.They did and they were willing to let me drop off my car two days later - on a Saturday, no less! It was understood that I would leave my car there and they would work on it at some time during the day, but that the repairs would be completed by the end of the day. TWO HOURS LATER I got the call. My car was finished. Huh? What other dealership would do this? None that I know of... Amazing. Thank you!PS- everyone that I dealt with was also super nice! :-)

Mannys survey

We live in Chandler and own a small condo in Prescott. Saturday, 10/29/16, while in Prescott, we wanted to go downtown and when we got in our car to leave it appeared our 3-yr old battery had died. I received a jump and drove down to Prescott Honda and it was replaced within the hour. Back on the road again. Service lady was very polite and attentive and it was a pleasure dealing with her. Loved the service and waiting area. Thank you!!

Great service as always!

Great service as always. Very friendly and helpful people. Excellent work. My car was like new; shiny and clean and runs like a dream. So glad we chose Honda again. Both my husband and I love our Hondas.

Best Service Anywhere

Prescott Honda provides the best service I have ever experienced at any dealer or auto repair shop. The staff is very knowledgable and friendly. The cost are competitively priced and very fair.The loyalty they create would make it very hard for me to buy a car or have my car serviced anywhere else.

Amazing Customer Service!

My husband and I just purchased our second vehicle from Prescott Honda. Steve Berg is our sales person, and is amazing. Steve is super patient and really works with the customer to help find the right vehicle! After considering six or seven vehicles we chose an amazing vehicle that will last for years! This was also our second experience working with Laura in the Finance department. She is such a joy to work with! She is always so friendly and courteous while maintaining a professional attitude! She really helped us find the right loan/payment package for our vehicle. Just like Steve, Laura is also is very patient with two ultra picky car shoppers! She may be the best example of what awesome customer service actually is! We are thoroughly impressed with Prescott Honda and their level of excellent customer service, would highly recommend them to anyone!

Love my new car!

I'm so thrilled with my new car. Ruth was just a gem, very patient and fun to deal with. Total overall experience a two thumbs up.

Had new rear brakes installed on my Honda Accord.

Have been getting my vehicles serviced at Prescott Honda the last 13 years. As always, I had excellent and timely service on my vehicle. I want to give a special mention to your service advisors Chris and to Noble who have consistantly provided superior customer service for many years. In the past, Kelly also provided me the same superior service. Also a special shout out to saleswoman Ruth Johnson whom I worked with in purchasing my 2013 Honda CRV. Ruth is an outstanding asset for your company. Thanks for all that you do and the excellent customer service you provide,. Keep up the GREAT work!!! GO CUBBIES. World Series Champions 2016. Thanks, Rick Eiserman

Greg Ashforth

Greg took the time, over several visits, to Teach me how to make the most of all of itsGreat features. Many thanks, Greg .Judy

Honda CVR

It was a pleasure working with both Steve and Greg. We primarily worked with Greg and he was very informative and patient with us. Thanks so much for giving us such a great experience!

Great service, great people!

My experience at Prescott Honda is always exemplary! The people are great, and so is the service!My only disappointment is that my wonderful salesperson was not available the same day as my service, but that is my loss.'Tis always a gain at Prescott Honda!Thank you.Best regards,B

Owner

Salesman, Charlie, was wonderful! Is still answering questions for us! Our service representative, Nino, has done an outstanding job dealing with our problems, and done it in a cheerful, understanding way - understands us "old" people!!!

Great!

I appreciate the help I receive from Noble! Also, I appreciate having my car washed after the oil change. Very nice touch! The mechanic recommended several things that will need to be done in the future.

Friendly, great service.

The employees I delt with were friendly and helpful. They met me when I drove in and checked me in quickly. I would recommend them to anyone.

Service Department

Noble thoroughly explained the services required. The charges were reasonable and the services were performed quickly, efficiently, and professionally. I highly recommend this Prescott Honda.

On time, even a little early.

Don't try to sell me things I don't need. Our service writer Kriss is the best. Shes what keeps us returning with her great attitude.

My recent buying experience at Prescott Honda

This was a non-pressured, friendly, professional service by Sales Consultant Errol Sebastien. I would highly recommend him and Prescott Honda to anyone wanting to buy a car or truck. I would even consider having them service my truck even though it's not a Honda. We had a previous purchase from them a few years ago which is why I went back to them. Great all around experience.

New Car Purchase and Service

My wife and I moved to Prescott, AZ 4 years ago with two cars, one a 2009 Honda Accord, the other an Infiniti which my wife drove. Her car was getting tired, so we traded it in at Prescott Honda and she bought a new Honda Civic. The sales person, Charlie Higgins, was very patient and courteous to us and the transaction was a wonderful experience. The service department has serviced both cars since we've lived here and they've always been very courteous. It was time to replace my 2009 Honda Accord with a new car, so because of our great experience with Charlie and the wonderful way the dealership has treated us the past four years, it was obvious that we would call on Charlie to purchase our new car, a Honda Touring, which we are both thrilled with. Thank you Charlie for your professionalism and thank you Prescott Honda for your top rated service these past four years.

Great job done quickly.

We had an Auto Butler treatment on our paint and a software update. The job was done quickly. I was very satisfied.

My review of Prescott, AZ Honda

Always excellent! You guys know how to do it right.

New Car Purchase and Service

My wife and I moved to Prescott 4 years ago with two cars, one a 2009 Honda Accord, the other an Infiniti which my wife drove. Her car was getting tired, so we traded it in at Prescott Honda and she bought a new Honda Civic. The sales person, Charlie Higgins, was very patient and courteous to us and the transaction was a wonderful experience. The service department has serviced both cars since we've lived here and they've always been very courteous. It was time to replace my 2009 Honda Accord with a new car, so because of our great experience with Charlie and the wonderful way the dealership has treated us the past four years, it was obvious that we would call on Carlie to purchase our new car, a Honda Touring which we are both thrilled with. Thank you Charlie for professionalism and thank you Prescott Honda for your top rate service these past four years.

Excellent Service, as always

I took my Pilot in for routine maintenance. The work was done efficiently, and the waiting area had many pleasant amenities that made the wait pass quickly.

Great Dealership

I enjoyed my experience with this dealership. They were fair with pricing and extended a friendly and professional atmosphere.

Best car buying experience I have ever had.

I needed to buy a car fairly rapidly without a lot of negotiations. Justin Pettycrew - the Sales Consultant who helped me - was extremely professional, efficient, and courteous to me and my family. He has top-notch interpersonal skills. He made this process very easy and even enjoyable. Your dealership is very fortunate to have such an excellent sales consultant. Karen Cappadona - the Finance Manager - was also very professional, efficient, and enjoyable to deal with. Thank you all very much.

Satisfied Buyer

Ruth Johnson is professional, knowledgable and personable. Very smooth buying experience - step by step....

Service

The service at Prescott Honda is excellent. I would not think of going anywhere else to have my car serviced or to buy a new car.

Honda service

I called the Honda dealer because I had received a notice that my Honda had a part that was failing and needed to be replaced. I called and the service department provided a prompt appointment, completed the replacement, washed my car, noted a low air pressure reading and filled up my tire pressure, and even completed an addition task I requested on the spot. I was most appreciative.

You folks are the best in the state.... !

I like visiting there; be cause I have a 'secret-crush' on one of your Sales Staff.... So as long as I am able... AND 'she' is still there..... I'll be there at least twice a year..... (No kidding...!)

Your service department.

Your servic department (in particular Chris) are the most helpful I have ever dealt with.. They always offer to give us courtesy rides, etc. And ypur lounge is very comfortable and clean.

purchase of new Accord

Very professional, at no time did I feel that my time was being wasted. My experience was very positive and I would not hesitate to recommend Prescott Honda and Jim Deluca.

prescott Honda

Errol was GREAT SALEMAN HE ANSWERED ALL MY QUESTIONS AND DID NONTHING BUT HELP ME ALSO MIKE THE FLOOR MANAGER WAS GOOD TOO! Laura wrote up my lease and She was a very knowledgeable helper She sure knows her stuff!

2016 HONDA CIVIC EX

it was a very pleasant experience buying my new car with Ruth Johnson at the Prescott Honda Dealership.

Honest Friendly Professional

The service department has been honest about my car's needs as well as informative answering all of my questions. Everyone is friendly and professional ensuring my confidence and satisfaction of a job well done. I love the added perk of my car being washed when I bring it in for an oil change. Not many places do that any more. Plus, Honda offered a coupon for my oil change.

Nicely Done!

Very timely repair times. In and out in less than an hour! All of the staff was very friendly and very professional. Highly recommend!

Helpful and competent

The attendant was very personable, knowledgeable, and professional. The mechanic dealt very well with some difficult issues regarding the condition of the vehicle.

Excellent service at Honda dealership

I received excellent customer service when I brought my car in for service.

Service

Excellent and timely. Pleasant from the start. Friendly, clean waiting area. I will return for future service.

Satisfied Customer

Sales people were professional. My appointment was timely. Services were provided to me by way of their shuttle service for rides back and forth which was most helpful!

Recall repair

I had the airbag recall serviced on my 2003 Accord. About a month before I started getting recall notices, my airbag light came on. I figured this was part of the reason for the recall. I was told it had nothing to do with it. I questioned it, but they were persistent that it would be at an extra expense. Needless to say, I was disappointed. On the plus side, the shuttle service the dealer offered was very helpful in getting my wife and I to work on the day of the repair. Top notch.

2016 Pilot Touring Purchase

I recently purchased a 2016 Pilot Touring AWD and had a very good experience with the professionalism that Ruth Johnson accorded me during the transaction. She also helped me fine tune all of the initial settings on the vehicle. I have used this dealership for 8 years to service my Acura MDX that I traded in.

Chrys is great!

We had a couple repair done on or Acura. Chrys made sure things were done right, and followed up with is along the wayGreat service, Chrys!

Honda

Very helpful and quick service. I would come here again to get my vehicle serviced.

Saturday service

I did have to return to have them reset the % -- this has happened before.

Philip was surpurb, really enjoyed the whole experience.

Philip was very pleasant and helpful. He made our experience most enjoyable. Will most assuredly recommend this dealership to our Honda owning friends in the Prescott and surrounding area.

Auto Butler

Six month auto butler service was required. Also, had airbag replacement due. Requested vacuum service and that was completed also. All was completed in the estimated time specified.

Overall experience at Prescott Honda

You truely give a small town attitude, kind, professional and knowledgeable experience. Ruth is an absolutely amazing sales woman from start to finish as well as Karen the Finance Manager. As of right now I would come back to Prescott Honda and also refer someone else there. Thank you so much,Connie Robinson

repair rodent damage of wiring under hood

Got quick service on short notice. Service advisor, Chris, was helpful & knowledgeable. Courtesy car drop off & pickup very convenient. Done with review--filling in space here.

Experience buying an Odessey at Prescott Honda

Best car buying experience I've ever had. Still a bit of the old school negotiating, but no pressure. All the folks I worked with were decent, friendly people with a sense of humor.

Owner

Very satisfied with the knowledge and professionalism of the staff.

Review of service

Chrys is the best.........Thank you for excellent service every time I have brought my car in for maintenance .............................

Great service!

Always great. Finished on time plus, careful explanation of work, and a personable driver to take us downtown.

Serice

Oil Change and airbag recall performed without a hitch. Nice people to deal with.

Best Service Department Ever

Brought my 2014 CR-V in for "Check Engine Light". Once problem was identified, in this case a Rat building a nest, my service rep, Nobel explained what was the problem, told me what the resolution of the problem would be, the time it would take to complete the work, and options to help prevent issue from recurring. Once again, I received customer service and satisfaction beyond expectation. Special thanks once again are in order for Kelly Hill and her Service Department team, and in particular Nobel my service rep for the attention to detail and the suggested pro-active prevention tips.

The odyssey of our Odyssey

We had a great experience with Justin Pettycrew. He was helpful and personable without being pushy. Karen, the finance person, was also really nice. And of course, we love our new Honda Odyssey.

Earl Knight

Everyone was very pleasant and professional. We have used them for four years and have always been pleased.

Review of Prescott Honda

We looked for a Honda CR-V for a long time, and finally found the car we wanted at Prescott Honda. The deal was exactly as advertised, and Mike and the staff were very helpful. No hidden costs, no high pressure, our buying experience was made as easy as possible by the staff.

Prescott Honda

Very quick and thorough. Nice waiting room for services

Car service

Chrys Harris Service Advisor. She did very good with the needs of the car. She is very good at her job.

Service visit

Phillip was friendly, professional and courteous. Service was completed as expected. Thank you.

Great service

My service visit was pleasant, quick and very efficiently handled by Mr. Noble Jones and it was fun seeing the sales staff again, although Charlie Higgins was off for the day, sorry I missed him. Thanks for a good car servicing experience.

Roger Kinter

I trust Prescott Honda to take care of my investment- Always great

Beautiful View

My nearly 3 hour wait was all good except when a salesman came into the area where several of us were reading or working and turned on the TV. I had to find a place to sit outside so I could think. When I finished my work and went back in, the TV was off, so I wasn't the only one annoyed by this unnecessary intrusion.

airbag recall

Had airbag recall. Took it the dealership to get replaced. They were very personable and helpful. Was ready within an hour.

Service

Noble Jones was very helpful and friendly. I would ask for him again.

Excellent

The courtesy of the staff, the cleanliness of the rest area and restrooms. And I must add, nice touch with the free snacks! Everyone was well trained to take care of the client. Kudos.

Another great visit with the service team

Always a pleasant visit with you guys. Thank you for making an otherwise lame experience enjoyable with your positive and helpful demeanor.

satisfied customer

Michael LeBlanc was fantastic. He was knowledgeable about the car we desired. He was upbeat and ready to help without being pushy. At no point during the process did we feel pressured to make the purchase. I felt like he was really there to help us make the best decision for us.

Paralegal

Great experience - this is my second used car purchase form Prescott Honda, and the staff is friendly, courteous, helpful and knowledgeable. I would definitely purpose there again and recommend!

Outstanding service

Chris in service was so knowledgeable and knew exactly what needed to be done. She really knows her job and gives outstanding customer service. I always take my car to the dealer for service because of the quick service

Great experience

Small town feel. Sales staff were helpful and not pushy. Finance was also free from scams, games, and gimmicks I have experienced with car dealers in the past. My wife is a CPA and runs the "deal numbers" which where accurate. We have had to walk way from dealers in the past due to the lies and numbers games they attempt to play. Prescott Honda also surprised me with their internet pricing being VERY close to the Costco negotiated price for a used car. Fair prices, helpful, no games, I am a happy customer.

Oil change

We came in and the car was taken right away and we discoursed what needed to be done and how long it would take . After a hour they came and got us and we took our clean car home....

Prescott Honda

very speedy service and received ride home and back.

Pleasant experience

Sales person, Mr. Ashforth, was informative but not pushy. Easy to work with and very professional. Finance per was easy to work with and very professional.

First time service at dealership.

Professional, efficient, everything carefully and completely explained. No surprises.

Prescott Honda

Could not rate repair since we really do not know if it works or not. Hard to tell about an airbag--hopefully never have to see if it works or not!!! Other than having sandwiches in the lobby I think for 2 hours it could not have been too much better! Thank you!

Competent

Got me in quick. Answered all my questions. Fixed my problem. Price was in my range. Staff was friendly and competent. Thank you. I will return for any further services I may need.

Friendly, knowledgeable personnel.

I knew what I was looking for and the salesperson found it. Would go to them anytime and recommend them also. Thank you for the good service.

Customer Service Rep

Very friendly customer service. Car was repaired on a timely bases.

do the maintenance

I was waiting for the recall part to come in and it was nice to get my annual stuff done and was informed that my battery was due to be replaced. Thanks guys and girls for the great service and I feel my Honda is at peak performance. Jim Fitzmaurice

New Ride.

I would say in my years of car/truck buying (over 200 cars and trucks) for work and personal this was by far the best. Everyone was a pleasure to work with. James made the paper work go smooth. It being pain in the back side most times. I would send anyone looking for a car new or used that I know to Prescott Honda.Thank you

Maintenance & possible replacement of parts

listened to my concerns & kept cost down by only doing maintenance & repairs absolutely necessary;I used the free shuttle service for the first time & appreciated it; Also like the free car wash

3 recall repairs

Brought in CR-V for a fix on 3 recalls. In addition, the dealership fixed my rear, passenger door lock. It was the same problem as the recall on the driver's door lock, however that fix was not part of a recall.

Honda Service

Chrys Harris was wonderful! She was very professional, friendly and easy to talk to. She researched a number of different options for me to add a GPS and CD player to my Honda

Purchase of new Ridgeline.

I placed an order for a new Ridgeline a month and a half ago. The truck arrived a little ahead of when projected. The sales and paperwork part of the deal couldn't have been better. Very happy with everything.

Routine maintenance

Service advisor was courteous. Was greeted promptly. She walked me to cashier and explained charges and all work that was done. Minimum wait time to pay my bill.

Prescott honda

Courteous, well-informed salesmen able to make a deal most satisfying.

Easy and pleasant

This was the first time I had been to Prescott Honda. Representative was pleasant and helpful. Service was completed in the time started it would be. This service was for a recall of air bags.

Loyalty pays off! He's the best!!!

For over 7 years we've stopped by Prescott Honda to say hello to Errol Sebastien. He always welcomed us seniors with warmth & gentleness with no pressure to buy or trade. He knew that when we came in last week we were ready to look at our options. He worked with us for several hours until he knew that we were at peace in making this very imporant decision. We're thrilled with our beautiful, comfortable 2016 CR-V Touring. Thank you so much.

I never thought I could love a dealership

Prescott Honda is absolutely the best place I have bought a car. With 8 cars under my belt, only three of which were private party, I had previously had 4 bad experiences at 3 different dealerships. High pressure sales, salespeople who don't know the cars they sell, or trying to sell you a car you never wanted in the first place... Phoenix is full of dealerships that will make a dollar any possible way.Prescott Honda is the opposite of all that. I never once felt pressured by my salesman, the finance guy, or the wonderful docs lady. I inquired about a car I was interested in on a Thursday night on a whim. I heard from them the following day, informing me the car was still available. By Saturday we had worked out an ideal cost and started down the financing road. The banks were closed, so we waited until Monday for final approval. Because the two people I had talked to were out of the office part of the week, by Thursday, the deal was done, all I had to do was drive up to Prescott to sign and drive. I drove up Thursday night at around 4:30pm. By 6 I was there, by 6:20 I had test driven the car, and by 8 my last signature was signed. The buying experience at Prescott Honda was unparalleled. As I said before, they never told me I couldn't have the car I wanted, or tried to extort more money out of me after we had agreed on price. They had a product for sale, we discussed the price, and I paid it. Greg was an incredible salesman who is professional and personable. Eddie was probably the nicest sales manager I've ever encountered. The docs lady (I'm sorry, I don't remember her name) was the calmest and kindest. I would recommend Prescott Honda to family or friends without question. If you see a car on their website, go get it! The scenic drive alone would have been worth it, but the absolute impeccable car-buying experience was really the cherry on top. Prescott Honda is the only Honda dealer in Arizona worth any salt. Take the drive. You'll be glad you went for it.

Great service

Everyone we dealt with was extremely knowledgeable and friendly. Went above and beyond what I would have expected at a car dealership. Was the best experience I have had when purchasing a new vehicle. Would highly recommend.

Exceptional sales department

It was a wonderful, stress free, experience buying a new car. from a local, friendly and professional dealership. Very happy about the service contract and extras applied during the August sales event. Thank you.

Oil change and fixed headlight

Prescott Honda is superior from the receptionist, the service department to the shuttle driver. Always excellent timely service.I highly recommend Prescott Honda for your car or truck.

Don't know what is to be in this box.

We went to LOOK and went home with a certified used CRV after a great experience.

Top Notch!

The three employees who worked with me were friendly, caring, and professional. I had an unusual financial situation and they went above and beyond to help. The vehicles I purchased are awesome and the staff was amazing. I will definitely recommend anyone I know who is looking to purchase a car, to come to your dealership first. Thank you Ruth, Michael, and Karen.

Honda recalls - 2 items, 1 more to be serviced when availabl

I went to the dealership to have 2 Honda recall items replaced. The service desk told me 2 hrs, and it was exactly 2 hrs..

Used vehicle purchase

Great no pressure sale, great financial depth assistance! Good value for trade in and received excellent vehicle as trade. Feel good about future service visits as need.

Mr. Jim Melton

This was an excellent experience for our first time to your dealership.Thanks to Chrys for getting our repairs written up in a timely and pleasant manner.Thanks to Perry for driving us to our destination and picking us up when repairs were completed.We couldn't have had better service!!Also, thanks to Dianne, a very pleasant cashier.We came with a smile and left with a smile!!Thank you!J/D Melton

Convenient and Fast

Went to have a roof rack installed and to get my air filters changed. Done quickly on a Saturday. Drove next door and noticed the gasket for the roof rack was loose and the fan was making a noise. Took it right back and they fixed it right away. They even washed my car!

Ridgeline service

Thank you for the ride home while my truck was being serviced

Great dealership

Always a good experience at Prescott Honda. I wouldn't trust my vehicles to anyone else. Consistent quality!!Thank you Kelly Hill!! Thank you for your service and trustworthiness!!

Noble was very professional and helpful!

Great customer service from Noble. The oil/filter change was quick plus I received my car back super clean!

Thomas D Buckner

Salesman was very helpful and knew his product very well

Stress free and pleasant experience

My husband and I had been considering buying a new car but weren't sure which model would best suit our lifestyle. We loved the car we had but at 15 years old we knew it's time was limited. We asked to test drive a new Accord and were introduced to Ruth Johnson. Right from the start she was professional and considerate of our wishes. We really liked the car but not the color. She was able to find the color and model within 24 hours and we were able to negotiate the price without the pressure we were dreading. From the time we walked in until we drove away with our beautiful new car we were treated with respect by everyone we encountered. It was actually a fun and exciting experience which is not what we anticipated. Thanks to everyone at Prescott Honda for making this a good experience. Would sincerely recommend this dealership to anyone looking to purchase a vehicle.

Prescott Honda / Steve Berg are awesome!

My family and I were ready to go car shopping in Phoenix searching for a better deal than can usually be had in a small town. Before heading out we decided to check out a couple used cars at Prescott Honda, and boy are we glad we did!Steve Berg took care of us like we were his kids. Talk about professionalism and integrity, this man has it in spades. He was very honest and upfront about everything, He was responsive, knowledgeable, and super helpful. We came in with low expectations but left SUPER HAPPY in our new CRV.Thanks to Steve's patience and guidance, we were able to leave with way more than we expected. Steve and the rest of the staff at Prescott Honda have our highest recommendations. I will be telling all who will listen of our GREAT experience at Prescott Honda. Thanks Steve!

Christine schimanski

Service was great. Noble was greater. He was pleasant, and the service area was clean and neat. I liked that they offered water.

2015Honda Fit

Sales and office staff bent over backwards to make this a very good buying experiance. Good car for a very good price. Will do business with them again.

Service at Prescott Honda

Noble in the service department did an outstanding job and exceeded all expectations.

Excellent purchase experienc

Michael LeBlanc, our salesperson, was very familiar with the dealership inventory. He was friendly, patient, and listened to our needs and concerns, delivering the right vehicle for us.

Excellent Service

The staff at Prescott Honda have always taken good care of me and my vehicles. From Kelly to Noble in service to Ruth in sales. Thanks again for your excellent and timely service.

Honest, reliable service

After another local mechanic told us our daughter's car was not worth fixing and we should junk it, Prescott Honda got us up and running. Very pleased with the honest and reliable service we always receive at Prescott Honda!

Great experience

Loved it. Michael Leblanc was nice, funny, and a great person all around. Showed us cars in our price range and worked with us. Very in formative about the cars.

Thank you!

Justin was very patient and all involved very kind and just great! We were on kind of a bind time wise and all involved worked hard and late into the evening to accommodate us.

Friendly and Professional

They are always friendly and helpful when I have questions. They always let me know where I'm at in the oil change process, and let me know what items may be coming up in the future. Highly recommended!

Airbag Recall

Truly a five star rating.Chrys was great and very helpful to us . We expected a much older car for aloaner,but had a 2015 in place of our 2010CRV

Great experience

Our salesman Charlie was super helpful, friendly and very accommodating. Laura in finance was super friendly and very effiecient. We had a pleasant experience at Prescott Honda with our new car purchase.

Mister

Very pleasant experience. Our sales person was not pushy and that was refreshing from previous experiences at different dealers..

lots of work done on my car

i liked That they gave me a rent a Car while my car was getting repaired.

"Dealer" is not a bad word

The last new car my wife and I bought was a 2007 Honda Odyssey . We traded that car for the used 2013 CR-V that you provided for us. The entire purchasing experience was wonderful, from the chance meeting of Greg who was going out as we were coming in. He handled everything very professionally.The whole staff at Prescott Honda went out of its way to make us feel good, that means Mike and the several Eds that you have there too. Then you complete the process with Laura, the best financial person I have ever met. Thanks to you all and know that we will be your best supporters in Sedona.Jack & Mary Kay

oil and filter change, headlights polished

Every one always shows excellent customer service. Service was done in a timely manner and I was shown a check list of what they found out about my car.

Prescott Honda always takes care of me and my car

I would go back to Prescott Honda for every car I owned if it were possible. They are always very clear about what needs to be done and on what schedule, and are just really fantastic people and service people.

Bought a 2017 Ridgeline

A Pleasant experience. Everyone was very helpful a extremely knowledgeable.

Emergency Dept. Tech.

My salesman, Greg Ashforth, was completely professional and personable. He treated me with such respect during the entire process. I felt listened to and taken care of. Everyone involved during my sales experience was top notch! Thank you!

Honda Civic Oil Change

My first time visiting this dealer for an oil change. I was pleased with the customer service and the Service Advisor who processed the paperwork for my car service. I was impressed that this Honda dealership has a very comfortable waiting area for its customers. Look forward to a continued relationship with this Honda dealership for my future car repairs/service.

Pleasant Experience

Fair price. No high pressure. Friendly and helpful staff. James Deluca is an extremely knowledgeable and thorough sales representative who answered our questions, explained in depth what we needed to know about operating the car, and quickly followed up by phone to answer an E-mail question we had after we brought the car home. Laura Zimbal, the finance manager, processed the contract and title transfer and she also was very knowledgeable, efficient, and pleasant. In summary: fair price, no high pressure or sales gimmicks, responsive, knowledgeable staff, friendly atmosphere.

Awesome customer service!!!!!!

Nino Zepeda was my wonderful service adviser. I did not have an appointment, but still was helped right away. Everyone was great! Very kind and helpful.

Great Service

I've always had great service from Honda. I've been a Honda Customer since 1985 starting in Virginia.

Even on the wrong Monday!

My appointment was set and I arrived first thing Monday morning, only to realize we were a week early. Chrystie fit us in anyway! The team was super friendly and accommodating. Michael in parts helped me with my stripped out key fob, changing my battery for me while we waited. An hour later, and a clean car waiting, we were on our way. Excellent service.

Outstanding Service

The Service Department personnel provide technical service head and shoulders above their competition. Customer service and professionalism is top notch and second to none. Outstanding as usual. Kelly Hill and her team of service representatives treat their customers like family, with the utmost courtesy and friendliness one expects as a new or returning customer. Keep up the pride and professionalism, I recommend Prescott Honda with the strongest endorsement possible.

Very Customer Oriented!

Noble Jones was my Service Advisor and he made sure my Odyssey received the services it needed. When I asked about some other services Noble said my vehicle didn't need those services yet. I appreciate service reps who don't try to sell me services I don't need. Noble also gave me a coupon some else wasn't able to use. Thank You!

Scott

prompt and courteous and provided me with what I needed. No pressure to do extra work

Prescott Honda rocks!

I love Prescott Honda! I will never take my Honda anywhere else!

Super

Noble and the rest of the staff are always friendly and helpful.

Easy Check-In and Thorough Service

I had an appointment for 7:30am to do a standard A1 service. Check In was smooth and during the service found engine and cabin air filters were very dirty. They added servicing the filters and I was out the door in 2 hours. Nino was my primary contact and although busy, processed my paperwork quickly checking in and checking out.

Best car buying experience ever PERIOD

From my initial contact w/my sales rep Ruth Johnson I was very impressed with her knowledge of her products--she actually knew a lot about the specific vehicle we were interested in . She kept in contact w/us about when a specific vehicle came in and worked w/us in putting the deal together. I would definitely recommend her and Prescott Honda when U want to purchase a Honda . She was very professional friendly and totally knowledgeable about her product line and yet definitely NOT pushy or over the line in terms of trying to put on the hard sales pitch.

An exceptional buying experience

Thank you to Ruth Johnson and the staff at Prescott Honda for making our buying experience an excellent one. Ruth was very knowledgeable, personable and a pleasure to work with. She even encouraged me to drive the Honda Pilot to our house so I could see how it performed on a dirt road, and what the color would look like with dust all over it. In the past we had a poor experience when we attempted to purchase a vehicle from this very dealership, but we felt like they went out of their way to correct any past mistakes. We would highly recommend to anyone in the Prescott area to purchase a vehicle from Prescott Honda. We felt like we received a better deal at Prescott Honda then we may have received at any of the dealerships in the Phoenix area. Thank you again to Ruth Johnson, Laura, and Allen the manager for making our buying experience an exceptional one.

Everybody was extremely friendly and helpful!

Everyone we worked with helped to get us the best deal for our purchase, and Justin Pettycrew really took his time with us, in helping us decide which vehicle would be best to fit our family's needs. Laura in finance was very helpful, and Eddie helped us get a payment that would fit our budget. We love our new Honda and feel very safe in it. Thank you Prescott Honda!

Honda CRV-AWD

Thank you for helping make car buying little easier. Thank You. Laura did a great job making us feelat ease. She explained everything very clearly.

THANK YOU PRESCOTT HONDA!

I came to Honda on the recommendation of my sister because Aamco had quoted me some really whacked out diagnosis. I explained the situation to Chris on Saturday 5/30 and was quite please when I was quoted $345, not the $375 that Aamco wanted just to diagnose and then it could be anywhere from $1500 to $2500. My car was ready in less than 3 hours. I will recommend Prescott Honda to anyone looking for honest, great customer service that seems to be disappearing in our world. Thank you!!

Oil change

We came in for an oil change and everyone was super friendly and it was an excellent experience. Thank you Prescott Honda!

Most Spectacular Salesman Ever Experienced !

While waiting for a report on my 2008 SUV, Moses Onciu greeted me and showed me features of a new HRV which were much better suited to my needs than the SUV. He listened to my list of needs, including a smaller vehicle with good ground clearance and a backup camera, cloth upholstery, blue or green color, seat belts that held me in without crossing my neck, 4 doors in a list of about 20 features. We took a test drive and he showed me everything! He made sure all my questions were answered then showed me features I needed to know but was unaware of. He was the most patient and thorough salesman I have ever experienced in about 17 automobile purchases! He told me to call if I had more questions, which I did the next day. My 2008 experience was so miserable I did not intend to purchase another Honda but Moses turned everything around! The car was purchased with a CostCo connection.

Best service team, best customer service

The team at Prescott Honda is outstanding- friendly, knowledgeable, and they don't try to sucker you in to unnecessary service. They go above and beyond to help their customer. We've purchased two vehicles from this dealership (one Honda, one non-Honda, both of which get serviced at this dealership), and will work hard to keep our business here well into the future.

2016 Honda Civic sedan

Prescott Honda is a fabulous place to purchase a vehicle! I let them know what I was looking for and they went above and beyond to help! Michael is very informative and friendly, and in no time at all put me in the right car. Very friendly and courteous! Thanks for making a difference in the vehicle purchasing process. I would highly recommend this dealership to everyone!

Excellent as usual!

Always great. Knowledgeable and pleasant the Prescott Honda staff is the best. Even provided a driver for my business meeting downtown. Can't be beat.

Painless Way to Buy a Car

I went in to get information only and drove out in a low mileage, top of the line, previously owned by 1 owner, great car. I am a single, retired female with trepidation about buying a car. Mike made everything crystal clear and offered me options that I could afford. I never expected to drive a new car home but much to my surprise, the car was detailed and ready to drive in an hour. I will return again and again to this dealership. By the way, my car that I traded in was a 2000 Honda CR-V with 222,131 miles on it and it was still running like a top. They are reliable and economical and made in the USA. I couldn't have asked for a better experience.

Honda Experience

Noble took my car right in and told me it would be 1 1/2 hours. My car was done in an hour which was a nice surprise. He went off my bill item by item, and also reviewed what my next check-up would entail and what potential expense would be. Waiting room is always clean. My car was washed which is just a nice touch. I always go to the Honda dealership because I am treated with respect and all my questions are honestly and completely answered.

Professional and my car was ready in a timely manner

I was very happy with the service. I love that my car gets washed after a service appt. my last two vehicle were Toyota and they didn't wash my truck unless I requested it and they only did it during the week not on Saturdays.. Very pleased with the service.

Car service

Nino Zepeda explained clearly the repair needed and how the cost was determined. He was respectful and answered my question. The repair was done quickly.

Oil Change

Unexpected cost related to rear breaks. Work done promptly.

Fast, friendly & efficient

Very satisfied! Service rep was very knowledgeable and friendly. The wait wasn't bad either. Would recommend this dealership in the future. Love my Honda Civic.

Best car buyng experience ever.

Best new car buying experience I have every had. Ruth Johnson did an amazing job and is a real asset to your organization. A woman buyer works so much better with a woman salesperson.

Excellent Experience

I received phenomenal service at the Prescott Honda dealership in Prescott Arizona. The sales consultant, Michael LeBlanc, was pleasant, knowledgeable, courteous and made the whole process enjoyable. He answered a multitude of questions with patience and gave me the feeling I was truly important and had his undivided attention, always taking into account what I wanted/needed for my personal needs in a car. The finance manager, Laura Zimbal, was equally pleasant, knowledgeable and courteous. She made the financial end of purchasing my new car very easy and had a way of putting me at my ease also. I have never had such a positive and rewarding experience when purchasing a car and will recount my experience to friends and family. I will definitely recommend this dealer to everyone I know.

Fast, Courteous and Efficient

I love this Honda service center, as the people that work there are very friendly and courteous. My last service was finished faster than predicted as well, so less wait time. I highly recommend them.

Typical Honda Experience

Chrys Harris was a most pleasant young lady to work with. As with Noble (who assisted me last time), she was prompt, informative and accommodating. It is folks like these that give confidence in the service that you are being provided. They followup in a timely fashion. Honda (and in particular Prescott Valley Honda) knows how to do customer service right!

Recall For Defective Roof Rails on 2016 Honda Pilot

Service provided as described by Service Associate.I am disappointed, not in the service provided, but in the product. This is the second recall on a 2016 Pilot within the first six months of ownership. Also was was notified via my factory installedGarmin GPS that the mapping system was already over a year old and needs to be updated.

oil change, filters car

good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good, and I appreciate this. the bathroom was clean.

No problematic

Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airbag recall. That's it.

Routine Sevice

Great experience as always. Noble was as efficient as ever.

Car Service and Customer Service

It is always a pleasure to work with Nino Zepeda. He is courteous and explains what and why service is needed in a thorough and clear way. I love the facility and feel that Prescott Honda has customer service as a priority.

Start to finish, they kept me at the pole position

Let me start by saying that I hate car dealerships. I've walked away from many deals at the last minute when the sales manager pulled something out of their hat to mess up what was agreed upon. With many decades of experience buying many cars - used and new - I've seen the dealership experience progress down a dark and non-consumer-friendly, shark-infested path. Lately I end up doing private party transactions, taking on mechanical risk instead of walking through the doors of a dealership. This all changed for me on May 3rd when I contacted Prescott Honda for a newly traded-in used truck I wanted to see.From the initial call to the final transaction, I was amazed at the professionalism and consumer-oriented approach. Steve greeted me and let me lead the transaction. I never even met the sales manager! They give their capable sales staff the tools to complete the transaction. At Prescott Honda, everyone I met, from sales (Steve), to finance (Karen) to service writer (Noble) were real people with customer service at the forefront of their approach. They all listened to my needs and answered my questions. Simply amazing.The reason that this dealership is so great can only be due to the ownership and management. Thank you so much for a great transaction! I encourage other dealerships to take note of how Prescott Honda runs a business. I think the auto industry would improve greatly if other dealerships were like this one. In the meantime, I plan to send anyone I know in the market for a vehicle to Prescott Honda first before anywhere else.My score: 5 out of 5 stars!

Air bag recall

The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used service and past and they continue to be very helpful and informative.

oil change