Premier Honda

Bad all around

I emailed Andre ahead of time about a new Odyssey and asked if the price I was looking at was something that would take. He said it sounded reasonable and would just need to see my trade. I told him what everyone else was offering for it (all the same amount) and he said he would still need to see it. I was in town over memorial day and didn't have a good feeling from our conversations but decided to stop in anyway. I asked to speak with Andre and he came out talking up a storm. I'm pretty sure he had no recollection of our past emailings. He told me because i found him online i'd get a good deal but because it was memorial day i'd get a REALLY good deal. He talked to us a for a while and then my wife was going to test drive it. I said I would stay behind with my kids because I didn't feel like moving their car seats and he kept trying to insist my 1 & 3 year old didn't need car seats and would be fine. After they got back he asked for my keys to review my trade in. I asked if it would be quick because I needed to get the kids home. He said 5 minutes. 30 minutes later I asked for my keys to start getting them in the car and he said I should bring their car seats in and let them nap in the show room. I declined that tempting offer and got them in the car to leave. He came out and got annoyed that I was leaving and asked me to come back inside. I said I had to get home but would call him later. He said "man, you're going to make me do a deal in the parking lot?'' He finally gave me his amazing offer which was, $2k less for my trade than everyone else had offered and even factoring in 9k for my trade his total price was still higher than what he had listed the car for online. I went home and told my parents about how enjoyable that experience was and my dad said, "i could have told you never to go there".

rudest human beings on the planet

Shopping for a brand new car, I knew the exact make, model, style and color I wanted. I went through dealers that were backed by AAA. I had a certificate of the exact car i was getting and the exact price they advertised it at. Im a young female, had an older male family member drive me over where we were instantly greeted by a salesman. I told him exactly what i was there for and he told me he had none on the lot but he could show me a similar model with added features. He went on a pre-rehearsed monologue of all the features i could have, ignoring my attempts to blankly tell him that is not the car I came here for. He had me wait outside while he checked an inventory list. Came back to tell me he had one of last years models, not as many features, but he could get it around my price range. Explained again Im here for an exact car at the exact price they state they sell it for through AAA. He had me come inside to start going over numbers, all the while bragging of his sales record. It soon became clear he did not have the car but kept claiming he could get it. I said I could wait as long as he honors the price until it comes in. He took my certificate to another guy then came back to tell me he could not guarantee that price, even mocked the quote. My family member walked out because we no longer had a reason to be there but the salesman told me to sit and he'll go negotiate. He came back to me but didnt want to tell me any numbers. He wanted to talk to my family member. I had to remind him that this was my money. My car. My business. He told me he could match the base car price to the total AAA quoted me, then he added a few hundred for document fees. A few hundred for notary fees a hundred for a decal stripe some more for floor mats. And then the expected sales tax. The price is now up about 4-5k. I tell him Im leaving and he insists on negotiating with the other man again. He asks how much money I have since Im buying it out right. I tell him that has nothing to do with what im willing to pay. Im here for their advertised price. I walk out to meet my family member at our car. The salesman runs out to our car, to the window of my family member and starts trying to negotiate with him. He shouts out a price thats about $500 over the price we originally came for, claiming we wont pay a cent over that after all of the titles and paperwork. We role up our window and our original salesman and another stand behind our vehicle. My companion is now shaking. Utterly annoyed and angered by these two men. I get out and go tell them that we're going to look elsewhere. New salesman asks if i mind if he talks to my companion. I told him i minded a lot. He starts walking towards the car and i had to scream at him not to step another foot near our vehicle, that we were leaving now. I called AAA on the way home to ask if I'd misunderstood the online quote. AAA instantly accessed the certificate I'd printed, confirmed it was all correct and is reporting the dealership and salesmen who "helped" us. Representative said she'd call us back in the next 48 hours to tell us if they would honor the price but they already lost my business.

Deceived Customer

This dealership is unprofessional, unorganized, and deceptive. They gave me a raw deal where they fudged my deal the numbers were skewed! Extremely dissatisfied customer

Great service ,

Another dealer said that I needed an appointment and could not serve me that day. I called Premier and spoke to Walter, the Manager. He told me to bring my car in right away, and they serviced my car while I waited! They also found that my brakes were worn, so I had them replaced while I waited! They also had the best price. Walter and his staff were great!

WORST experience of my life. First time buying a car on...

WORST experience of my life. First time buying a car on my own and had a horrible month dealing with my used car purchase. My salesman was JOSHUA CRAIG, the floor manager. He was not trustworthy, knowledgeable, or professional. Any defect I pointed out with my car, he simply shrugged his shoulders or dismissed it. He made my buying experience stressful, uneasy, and overwhelming. I still have had to return my car for service on a bad alignment, bad tire, bad CV joints, etc. Even when getting service, CALVIN at the service department made me come back 4 different times for a simple alignment/tire rotation. He lied to me several times when I asked for the manager or salesman, saying they were on vacation. I do not trust ANYBODY there! The culture there is clearly about making profit in any dishonest way. I would NOT recommend this place to anyone. You are better off paying more money or traveling extra miles elsewhere. It will save you money and peace of mind in the long run. Premier Honda should be stripped of the Honda name and be shut down. Merry Christmas!

Bad experience

I was in the process of buying my car from here and Kevin the salesman was excellent. He let me take the car home to get it looked at and I liked it. Then the problems started. The first problem was they did not clean the car out good. I had to send it back twice for them to get stains off the seat and door as well as the dashboard. Before I drove off the lot they knew I was waiting on the insurance check but they still let me drive off the lot. The check ended up getting delayed so they started texting me harassing me saying the general manager Ashley Collins needed all the money there today if I wanted to keep the car or they would report it stolen by the end of that day. We talked and I explained to him the situation. He told me there was inconsistency in the story when I had never changed what I was saying. I got the bank on the phone and he still has yet to return one of my calls. So I returned the car to him the following day. When I get there the secretary plays a role she is not and tells me I can't bring the car back. Still no general manager and the secretary was really rude about the whole situation. I give them there keys and leave because all in a matter of a few days I've been called a thief and a liar. I refuse to do business with them and I suggest no one reading this does business with them either. That whole situation should have been handled differently. They were not professional AT ALL!

called NOPD on me / DEFECTIVE Honda Accord

The dealership sold me a BRAND NEW defective 2013 Honda Accord Sport, not even a month ago. After several trips to the service department, I request a swap or refund. In order to get rid of me, the general manager Ashley called the police on me, THREE cars of police showed up, where I was summoned to appear in court for disturbing the peace. I am 5'4 and don't have an aggressive bone in my body and my elder mother was there with me. The service department manager Walter tells me that he can think of only two reasons why I keep complaining about the car. The first reason he gave is that I just don't want the car, and the second reason he gave was that I "NEED" my $4000 down payment back for something else. Now, I am stuck paying a note that is nearly $400 a month on a defective car and I have to appear in court for disturbing the peace, when it was my peace that was disturbed.

BEWARE!!! The dealership sold me a BRAND NEW defective...

BEWARE!!!The dealership sold me a BRAND NEW defective 2013 Honda Accord Sport, not even a month ago. After several trips to the service department, I request a swap or refund. In order to get rid of me, the general manager Ashley called the police on me, THREE cars of police showed up, where I was summoned to appear in court for disturbing the peace. I am 5'4 and don't have an aggressive bone in my body and my elder mother was there with me. The service department manager Walter tells me that he can think of only two reasons why I keep complaining about the car. The first reason he gave is that I just don't want the car, and the second reason he gave was that I "NEED" my $4000 down payment back for something else. Now, I am stuck paying a note that is nearly $400 a month on a defective car and I have to appear in court for disturbing the peace, when it was my peace that was disturbed.

I just purchased a 2013 Honda CR-V EX this week (October...

I just purchased a 2013 Honda CR-V EX this week (October 2013) and have nothing but great things to say about my experience. However, I really did a LOT of homework prior to any actual physical contact with anyone t the dealership.The reason that I say that is you HAVE to know what you want in a vehicle and what a reasonable price is for that said vehicle. I used Consumer Report car buying report. For $14 you get a full report which includes a LOT of information, but specifically what the dealer pays for the vehicle and what a reasonable price would be where you should start to negotiate from.Also, I would highly recommend making initial contact with the internet sales person and see what offers they can give you. Virtually every dealership has an internet sales person and they are typically paid a salary and will provide you a very competitive price for your vehicle through an email correspondence. You don't have to go through the haggle of going back and forth with a salesperson.My internet sales person (Jeff Dude) was awesome. He quoted me a VERY good price for the 2013 Honda CR-V EX. Once I was sure that this was the vehicle that I wanted, I scheduled a meeting and we sat down to talk specifics. He answered all of my questions, explained the breakdown of the pricing and was not pushy in the least bit. Again, because I had done my research I knew exactly what to expect and what pricing was reasonable AND competitive with other dealerships. There were no surprise "fees" or "add ons". I knew prior to talking to the finance people exactly what my vehicle was going to cost me. Also, another really big selling point for going with Premier Honda is that they include a "warranty for life" for the motor/transmission/engine on all vehicles they sell. As long as you own the vehicle, there are NO mileage or time limits.Now for the financing aspect of the deal...I had secured guaranteed financing prior to going to the dealership. I got a great rate through Capital One and used their online application. I wanted to be sure that I had a "sure thing" in terms of financing before I did any talking with the Honda finance person, Travis. In the end, Honda still had their 0.9% financing rate for 60 months and I qualified for that based on my credit score of 715. Travis also was super helpful and of course I had a million questions during the paper signing process. He offered me the 7 year/100,000 mile bumper-to-bumper extended warranty for a SUPER great price. I had priced out similar extended warranties through my own car insurance (Geico) and other reputable agencies, and they were no where close to the price that Travis quoted me. Normally, Consumer Reports suggests that you stay away from an extended warranty since you should be buying a car that is RELIABLE as it is. But, pricing it out over the long term was such a great deal that I took advantage of the warranty.So...in summary, I had a wonderful car buying experience. I got a great deal on my vehicle, had all of my questions answered prior to signing any paperwork and was not presented with any mystery "fees" or "add ons". I did a LOT of research prior to contacting the dealership and was firm, yet very respectful in expressing what I was looking for. If you walk in there (or any other dealership) with a chip on your shoulder or an arrogant attitude, you will only hurt yourself in the long run. You will "get what you give" and if you don't like what a dealership has offered you, simply tell them that and be prepared to walk away from any deal. There are 100s of dealerships vying for your business. Go with the one that you have a good "gut feeling" from and one that has the best benefits. If you follow these simple rules, the car buying experience can not only be educational but can also be a wonderful experience both emotionally and financially.

Best dealership in LA

We just purchased a 2014 Honda Odyssey and had the best experience at Premier. We were treated so respectfully as compared to another local dealer. The salesmen work tirelessly for the customers and you can tell it's a family at Premier. We did most of our negotiation online and over the phone because we have 2 small children. Corey was extremely patient throughout the entire process and through our indecisiveness. He stayed late and appeased every request and not once showed any frustration. Greg, the sales manager, is extremely kind, fair, and professional--not the same treatment from a manager that we received at our local dealership. Travis, who did our financing, was knowledgeable and highly efficient. Overall an excellent, well-oiled and FAIR dealership. There are fair people in the world!

good job!

Great place to buy a car. Got me in and out fast with no run around. Also had the lowest price in 3 states that's impressive and no hidden charges!

aahsumm!

I just treated myself with an Accord coupe last week for my birthday! I'm very happy with everything. I will come back again and again and tell everyone about Premier Honda.

wonderful car buying experience

I will definitely recommend Premier Honda to anyone and everyone looking to buy a car witout any hassle or haggle.

I am extremely pleased with my BMW 325i purchase from...

I am extremely pleased with my BMW 325i purchase from Premier Honda. The service was excellent and they took great care of me. I actually went to a few different dealerships all over the area and Premier ended up being my final choice. I will definitely return and would recommend them to anyone looking for a good pre owned vehicle.

AMAZING!!!

Amazing dealership! I bought my car from here because they offered the best deal and 4 years down the line they still treat me with complete respect and go above and beyond for my satisfaction. Mr. Ottis is a complete professional and really knows what he's doing. The service advisor is very easy to talk to and always keeps you updated when your car is in service. I'm recommending anyone who wants to buy a Honda or get one serviced to definitely go to Premier Honda.

Lowest Prices

The person who took care of me explained everything and was polite. He asked about additional service but when I declined, he didn't push it. It bugs me when other service people push you and try to persuade you to do more than you want to do. I came in just to take care of a recall. Good job by the service rep.

Very Happy

I purchased my first Honda Civic under the new Graduate program. Everyone at the dealership is easy to deal with. I was a first time buyer with no credit and student loans but they still got me approved at a very low interest rate. I'm a customer for life!

Extremely pleased

I am extremely pleased with my 2012 Honda Accord Coupe purchase from Premier Honda. The service was excellent and they took great care of me. I actually went to a few different Honda Dealerships all over the area and Premier ended up being my final choice. Service was great, will definitely return and would recommend them to anyone! Thank you Premier Honda!

Pleased with my purchase

got a new work truck from Premier after my truck got totaled. I have decent credit and they got me approved. Thanks to everyone. The finance manager is awesome. I will be back to buy a car for my daughter in August when she goes to college.

I went to Premier Honda to sell my 2011 CR-V. The above...

I went to Premier Honda to sell my 2011 CR-V. The above named salesman told me that they were interested to buy it. They evaluated it and made me an offer which I accepted. Because it was Memorial Day, he told me that their accounting department was not working and would cut the check the next day. He told me to call him at 10:00am the next day.When I called, the salesman told me to call back in 2 hours. I was touristing, did not have a cell phone and calling back at noon was not convenient. I called back at noon and was told to call back at 2:00pm. I was then told to call back at 4:00pm. I finally called the manager and was told that they were reneging on their offer because they had finally looked at the title and did not like the fact that the car was titled in Texas to a person with a California address. They told me that they would bring back the car in 30 minutes. An hour later I took a cab and went to recover my car.I live in Mexico and I had to sell my US registered car in the US. I figured that I would visit New Orleans at the same time. Having received and accepted a firm offer from a presumably respectable dealer, I bought my airline tickets to return home the next day. When they reneged on their offer, I had to cancel my tickets and pay the penalty plus they dragged me for a whole day before telling me that they were not honorable. They never apologized for causing all these problems.

Car was missing items promised on the sticker. IMPOSSIBLE...

Car was missing items promised on the sticker. IMPOSSIBLE to get someone from the dealership, including two managers, to pick up the phone and/or return a call. Wouldn't send an enemy there. Horrible experience.

Buyer beware

We found a vehicle online and contacted to make sure it was still available. We were told that it was. Contact was made on the way to New Orleans and were not notified the auto was sold. We arrived at the dealership before 12 and about 45 minutes after last contact to find out it was sold. Also, while waiting to let the salesman (not the same one that I had prior contact with-no his fault but did apologize) there was another associate on the phone arguing with someone because apparently they didn't get approved and were being asked to return their auto. The customer was obviously either very worried about getting their car back or their down payment. That associate, in my opinion, did nothing to make the customer feel at ease; however, he did accuse them about lying on their application. Last I checked they require proof of income before a loan can be approved so I'm not quite sure what happened in that customers situation but do hope they aren't out anything. Thanks but no thanks!

Excellent customer service experience; given a fair and...

Excellent customer service experience; given a fair and reasonable quote for repairs and repairs were completed on time. Great job! I will definitely return for future car service.

The staff here are very friendly and accommodating. I...

The staff here are very friendly and accommodating. I would definitely recommend this dealership to all of my friends and family. We had a great experience here, and will definitely be back!

I had the best treatment and experience at this...

I had the best treatment and experience at this dealership. Everyone was so nice and polite when entering the building and when leaving the building. They make you feel welcomed..super nice!!

The best word to describe this dealership is AWESOME!!!!...

The best word to describe this dealership is AWESOME!!!! Hands down customer service from the friendly greeting to the affordable prices!! Premier Honda is THE place to purchase your car!

Jeff was attentive to our needs and helped us get the...

Jeff was attentive to our needs and helped us get the exact car we wanted. He was easygoing and informative. We love our Pilot! We highly recommend him as well as Premier Honda.

I am very satisfied with the overall buying experience. I...

I am very satisfied with the overall buying experience. I told them what kind of car I wanted and even though they did not have it, they went out to find what I wanted. Throughout the whole process, our salesman did not try to push a price that we werent comfortable with or try to sell us some other product just to make a sale. It was a very comfortable buying experience.

This is the second Honda Odyssey that I have owned and...

This is the second Honda Odyssey that I have owned and the first Odyssey purchased from Premier. I was referred to Mr. Duhon by a mutual friend. This dealership had the exact vehicle that I was looking for and I was offered a very fair purchase price along with a very fair offer on my existing Honda. Mr. Duhon, Travis and my Senior Sales consultant; Bryan Church were all exceptionally great to work with. They made me feel very confortable and there was no pressure to purchase the vehicle. Bryan was extremely professional and took his time explanning all of the features to me and my husband;especially the Navigation system. He assured me to call him in the future with any questions. Without any reservation, I would recommend that anyone looking to purchase a new or used Honda, to contact Bryan before making a final purchase.Judy Ross

My overall experience with Premier Honda and the sales...

My overall experience with Premier Honda and the sales team led by John D. was very good. I would recommend this dealership for anyone in the market for a new or used Honda.

Jeff was very attentive to our needs and helped to...

Jeff was very attentive to our needs and helped to slimline our visit greatly. He found the exact car that we were looking for and gave us a great price.

We weren't looking to buy/ lease a new car, and we...

We weren't looking to buy/ lease a new car, and we couldn't find anyone else to help us except Jeff Dude, while he was on a break. Wasn't his department or anything either, but he stopped everything to assist my husband and I. Really showed us all of our options, even bringing us to other dealerships to look at cars. Then out of no where he suggested a 2012 Accord. We didn't think we could manage a new car note, and Jeff helped us so much and got our note down to a little over $200/ mth!! Way lower than either of us could have dreamed!!! Would definately recommend seeing Jeff Dude for any sales advice!

For the first time I enjoyed the experience of buying a...

For the first time I enjoyed the experience of buying a new car.There was no game playing or hidden charges.The price I was quoted in the email didn't change once I came to the showroom.I appreciated the honesty and professionalism of Premier Honda and it's staff.

I would recommend this dealership for their no-nonsense...

I would recommend this dealership for their no-nonsense and honest sales approach. I feel that I received a very fair deal price-wise. And was able to negotiate the cost of the vehicle without undue haggling.

I leased an 09 Accord and the lease just expired so I...

I leased an 09 Accord and the lease just expired so I bought a 2012 Accord, both from Jeff Dude. It was great working with Jeff, but there were issues with errors in my paper work and the car had a scratch on the roof. The car was also not cleaned properly. The paper work was fixed and Jeff assures me the other things will be taken care of as well. Car buying is so pressure packed, it was nice to work with someone as nice as Jeff.

Mr. Dude was very patient, helpful, and honest with a...

Mr. Dude was very patient, helpful, and honest with a first time car buyer. I left the dealership informed and confident that I had purchased the right car.

Johnny was extremely helpful with any questions that were...

Johnny was extremely helpful with any questions that were asked. I was in and out of the dealership in less than two hours. It was the easiest car buy expereience that I have ever had.

My wife and I shopped around at several Honda dealerships...

My wife and I shopped around at several Honda dealerships and Premier was by far the easiest to deal with and also beat the competitions best offer. I walked in, told them what superior offered to sell me the pilot at, and they beat. No hassle, no questions asked. I hate dealing with car salesmen but Jeff Dude made the entire experience painless and quick! On top of that, Premier offers an extended power train warranty for free!! Can't beat that! I highly recommend going to see Jeff at Premier if you're in the market for a Honda.

I went into premier Honda just browsing and was...

I went into premier Honda just browsing and was approached by Mr Riley. He was very friendly and professional. He took me out to the car lot and immediately started showing cars, soon after I was filing out paper work. Before I knew it I was driving away in another car. They gave me a great trade in rate and I love my new used car. They had me in and out in less than 3hours. I have never walked in to a dealership and drove away in such short time. I am sure to revisit if in ever looking to make another purchase. There service was so great I recommended them to my brother who was home on leave from the army. He also purchased a vehicle and he love his also.

Wonderful experience!!! My salesman was very...

Wonderful experience!!! My salesman was very knowledgeable and professional. He answered my questions with expertise and provided a wealth of information on features, mileage, warrenty, etc.

THE SALES STAFF AND MANAGEMENT AT PREMIER HONDA WERE VERY...

THE SALES STAFF AND MANAGEMENT AT PREMIER HONDA WERE VERY PROFESSIONAL AND COURTEOUS DURING AND AFTER THE PURCHASE OF OUR NEW HONDA ACCORD. OVERALL IT WAS A VERY PLEASANT EXPERIENCE. OUR NEW HONDA IS THE SIXTH HONDA THAT WE HAVE OWNED AND WE WILL BE SURE TO RETURN TO PREMIER HONDA FOR ALL OF OUR FUTURE PURCHASES AND MAINTAINENCE NEEDS

A great experience. I came in looking for a civic SI and...

A great experience. I came in looking for a civic SI and I was having trouble finding the exact car I wanted. I talked with Jeff Dude and he tracked down my car for me and gave me a great deal. Everyone was nice and very helpful. I came here because of the great experience my dad had buying his last vehicle from here and we will both be coming back next time we are in the market for a new vehicle.

From the time I walked into the building I was treated...

From the time I walked into the building I was treated with the utmost respect. I was greeted warm and friendly with a smile INSTANTLY. Which don't happen at other dealerships. I was explained in great detail the entire sales process. I was given many options as well as I was educated on how the different programs that were available would benefit me as a consumer. I had my salesman undivided attention. Everyone was extremely friendly and full of information on my purchase. I was introduced to the service staff and was invited to a free 1st oil changed!!!!! I'm loving it!!! In all of my car buying experiences this was by far the best. I normally hate buying cars however I must honestly say I enjoyed my experience so much I would just like to go hang out there. Everyone was so happy and appeared to actually enjoy there jobs. It is extremely rare to see people in the workplace enjoying their jobs! I highly recommend this dealership and will return to purchase again!!!!! Thanks Ashley, Brian and Mike!!!!! :)

I would go buy another vehicle from them but i would not...

I would go buy another vehicle from them but i would not buy one that was not ready to drive off the lot when purchased.

I had a problem with the battery on my old 2005 Honda CRV...

I had a problem with the battery on my old 2005 Honda CRV so I went into Premier Honda. I was getting my old beat up car fixed when I was greeted by John in sales. He let me know that I might be able to get a really good trade on my old car and started telling me about options. He wasn't pushy at all and I think we had a really easy friendly relationship. I didn't feel like he was a typical sales person at all. I guess I trusted that he wasn't trying to pull a fast one on me. I ended up getting a new 2012 Honda CRV for a similiar monthly payment as my old car. I love my new car and I am so glad John came and talked with me. I am getting leather seats added to my car next week and John said he would even drive to my house to take my car for the day and leave me with a loaner car. Excellent customer service! If you go in ask for John in sales. He knows a lot about Pandora Radio in the new Honda CRV's, which was a big selling point for me too!

From the moment we walked in the door, we were greete...

From the moment we walked in the door, we were greete with professionalism, courtesy, and ethics. Scott didn't try to push a car on us hat he thought wouldn't sit us or be out of our league. He understood we were on a budget and needed the most bang for our buck. He immediately selected several cars that he thought would suit us. Within a few hours and after testing a few cars, we decided on a 2010 Ford Fusion. We couldn' have been more pleased about our purchase. They cleaned our car so that it looked and smelled show room new. When it's time for us to purchase another car, we will definitely be back to Premiere Honda. There's no better dealership in New Orleans

We are so pleased with our new Honda Crv. The staff went...

We are so pleased with our new Honda Crv. The staff went above and beyond our expectations. Thank you all for the wonderful experience in buying our first Honda of many more in the future. We will tell our friends and family about what a superb job you all did to make our experience with Premier Honda was to us. We will definately be back.

I have always had very positive experiences with the...

I have always had very positive experiences with the associates at Premier Honda. They are very knowledgeable and extremely helpful. Jeff Dude thought of all the things I would need to know about my new car and made it clear that he was just a phone call away if I had any more questions.

The BEST car buying experience I've ever had! I purchased...

The BEST car buying experience I've ever had! I purchased a new Honda Accord with the help of Sales Consultant John Ducre. John and I began corresponding via email after I made an inquiry of five local Honda dealerships for the best possible deal. Needless to say, Premier Honda gave me the best quote, thus making it an easy decision. I told John the color and features I desired in my new Accord and trusted that he would deliver what I'd asked for. I never laid eyes on the car until all of the paper work was done and I was handed the keys. The car was absolutely PERFECT! It was everything that I described to John and more. I'm very happy with my purchase; would recommend them in a heart beat!-Angela T.

I had a great experience at Premier Honda Town, the staff...

I had a great experience at Premier Honda Town, the staff was very friendly & professional. Honda Town was my third stop an Thanks to God my last stop. Every question I ask was answer, my sales person was on point, I told him everythang I was looking for, the size, color, and my buget. Dimetrius & Travis gave me everythang I ask for.So if your looking for a car, Premier Honda Town is the #1 Dealership. Thanks Honda Town

The staff was very courteous and professional. The...

The staff was very courteous and professional. The pricing on both the new car and the trade-in were very reasonable. The sales agent was very knowledgable and helpful in our decision of vehicle model and trim level. Overall we were very pleased with our experience and we love our new pilot.

I shopped first at Superior Honda since I live on the...

I shopped first at Superior Honda since I live on the Westbank. The price was so much better, I didn't let the distance come between us. I purchased my car and recommended a relative , who also purchased his car a week later

I have purchased 6 cars from this dealership over the...

I have purchased 6 cars from this dealership over the years. They are always very helpful, honest and patient. I've also referred many friends and family here. This is a dealership one can feel comfortable doin business with.

Very friendly and helpful staff, they really worked with...

Very friendly and helpful staff, they really worked with me to help me get the car that I wanted and at a great price! I would defffff recommend to anyone and everyone to go there!

My experience with Premier Honda was great. The staff...

My experience with Premier Honda was great. The staff was wonderful. Any problems (little) or questions I had, they were experience, and knowledge in providing the answers and assistance.

We recently purchased an accord from Johnny Hadskey and...

We recently purchased an accord from Johnny Hadskey and appreciate his honesty and help. He was a pleasure to work! We shopped online, called, then went to Premier to purchase our car. Thanks to the wonderful folks at Premier Honda for helping us purchase this exceptional car!

Thank you Premier Honda and Travis Santa Cruz for working...

Thank you Premier Honda and Travis Santa Cruz for working so diligently to ensure the purchase of my new used vehicle .The service of Honda and Travis Santa Cruz was really done in a timely manner and once again I'm very happy with my overall experience.....

I had an excellent experience with this dealership. Scott...

I had an excellent experience with this dealership. Scott was very helpful and answered all my questions. When I walked in the door I filed out my application for credit, got approved, and drove away with my car. Scott listened to what kind of car I was looking for and how much I wanted to spend. He was very honest and helpful from the beginning. I am looking forward to getting my next car with them. Premier Honda treated me as a person and that was appreciated.

Recently purchased a new civic . I requested a written...

Recently purchased a new civic . I requested a written quote that was given to me . I went in with the quote and the entire process was fast and easy. They gave me the best deal of every dealership in the state. I will buy my next car from them . Great experience

Premier's environment was a pressure free. I was able to...

Premier's environment was a pressure free. I was able to test drive new and used cars and my buying options for both with no hassle.

This is an update to my previous review of Premiere...

This is an update to my previous review of Premiere Chrysler, Jeep and Dodge. 40 days after purchasing a used vehicle from Permiere, I am happy to be closing the book on this car buying experience. In the end, Troy Saavedra, the General Manager gave me a full refund. However, the experience was long, difficult and stressful to put it mildly. For the first two weeks after I had purchased the car and had major mechanical issues, I was unable to get anyone from the entire company on the phone. On the rare occasions that I was able to reach Ivy Falgout, my sales person, he informed that there was nothing they could do, that I could NOT speak to the manager or anyone else and that I needed to stop calling. I was told repeatedly that I would get a call back, and not once in two weeks of over 50 placed calls was my call returned. Finally, I was able to get Troy Saavedra on the phone which was a very pleasant change of pace. He promptly sent over a tow truck to bring my vehicle in to service for a diagnostic and set me up with a nice loaner car to drive in the meantime. This was great, until.. I didn't hear from anyone for an additional 2.5 weeks. At this time I had no idea what was going on with my car, what my options were etc. I placed several calls during this period, none of which were returned. Finally, I got a call from Troy who informed me that the car was indeed beyond repair, he apologized for his slow response, and offered a full refund or to find me an alternate vehicle. At this point I was exhausted by the car buying experience and took him up on his offer to find a replacement.I was shown a couple of cars, none of which were on the same level of the car I had originally purchased and the response to my calls remained slow. After about a week and half I felt forced to go through a different dealership and bought a car that I am very happy with. The difference in customer service between the two dealers is drastic.In conclusion, if you are going to buy from premiere, beware. Work with Troy if you can, if he has the time he is good to work with, unfortunately he rarely appears to have time. Never work with Ivy Falgout, he is unprofessional, rude and will rip you off.

We received good service in the promised time frame. ...

We received good service in the promised time frame. No unnecessary repairs or hidden costs. Will definitely return to this dealership for service. Thank you.

Premier Honda gave the best customer service I've ever...

Premier Honda gave the best customer service I've ever received at a car dealership. They were easy to work with, I received a great offer on my trade-in, and I get to drive a new Honda Odyssey, which is a super vehicle. I would highly recommend this dealership.