Used Cars for Sale at Power Buick GMC in Salem, OR

fix guy

Nov 5, 2015

Hi I bought a 2007 avalanche from Beaverton Hyundai and they lied to my wife & I from the start saying they got it from personal friends big lie they got it from a whole saler then found out there was a problem with the motor I ended up taking it to power buick they had to tare the whole motor apart and then they billed Beaverton Hyundai ha ha they did not like that bill to bad. Sean Hogan service manager at power got right on this and I was treated very well , so I would advice not to buy at Beaverton Hyundai. my next purchase will be from power Buick GMC of salem.

JulieM

Oct 9, 2015

Got the best car buying experience at Power Buick GMC of Salem. Thank you Andrea Lanham for helping us out and answering all of our questions.

Mlefevre35

Oct 9, 2015

I would defiantly recommend this dealership, Monday night after work the wife and I stopped by to see a truck I found on the website, Andrea had it out front for us when we arrived, after a test drive I knew I wanted this pickup, Andrea walked us through the entire process even staying late with us. Thank you Power and thank you Andrea! We will definitely be coming back.Sincerely, Mike LeFevre

ford29mustang

Jun 13, 2015

The greeting i got was pleasant but i was late by a few minutes and the person i talked to was really rude about the fact that i was

doug27

May 3, 2015

Efficient and did not over sell. Spent as much time as I wanted researching vehicle desires and got me the vehicle I wanted quickley. Clean dealership.

bigdaddybrad

Apr 8, 2015

we showed up just after they had moved to their new location just to look at a GMC Acadia. I had done a lot of online research and comparing. I'm a sucker for customer service and Josh is very good at what he does. My wife or I had never financed a vehicle before, we are cash out right kind of people. With the help of Josh and Vic and a lot of patience from them too we went home with a brand new Acadia. if you want to be treated with respect then go to power GMC and talk to Josh.I had problems with the service department 2 months after we bought it over a defective part that service dept said was my fault because i installed my own rain deflectors. Josh was happy to drive one over to them from the sales lot that had the same problem. needless to say i wasn't paying to fix the part. After my wife had made 3 appointments i guess just for them to look at it they wanted to squeeze us in on a Saturday when we three sports games to be at that day, and they were not offering and curtsy vehicle. when i went to just BS with Josh and vent about the service dept he was quick to go get us a vehicle to use for the day. After it was all said and done the service dept broke my rain deflector putting back on after the service manager told my wife they would not put it on because its not an official gm part. so i myself went in to make an appointment so they could take off the broken deflector so i could put a new one on. I wasn't really that mad about it until the service manager wanted to argue with me that he told my wife that would happen, and raising his voice at me in front of everyone in the service dept. while I was waiting for them to remove the part they broke i made my way lover to the sales dept to vent some more about the customer service at the service dept. That is when Bill the sales manager told me to bring him a receipt and he would get me a check. thanks for that Bill. Thanks Josh we will see you again when we are ready to buy again. Hands down to the sales dept'you have my business for life. Awesome customer service

jasonh

Feb 10, 2015

Employees are fantastic, service is great and I won't go to another dealership for service or vehicles ever again. They explained the repairs needed and when we purchased our car there was no pressure and knowledgeable staff!

mickey

Jan 6, 2015

We have used Power's service dept for a few years and were so impressed with the service and one particular employee (Dina) that when it was time to buy a new car, we contacted Power. What a good idea that was. Everything they told me was true. I checked with another dealer and the difference was like night and day - got a real "run-a-round" on the trade in value and the purchase price.After meeting with the other dealer, I immediately returned to Power and bought the car. I have bought a lot of cars in my life; this was the best and easiest ever.Jim Walker

Dulce Cavazos

Nov 22, 2014

Warren was wonderful to work with. This was the best customer service I've had with a dealership. I love the vehicle he helped me choose! Warren is the guy to ask for!

mykal87

Nov 21, 2014

I went in to buy a car in need, and got eo much more. Celso Perez helped me and answered all of my questions with honesty and got me a great car I could afford and enjoy!! I won't buy anywhere else.

john sanders

Nov 21, 2014

Celso Perez, who was my salesman made me feel extremely comfortable and confident in getting me the car I wanted. I have never came across a dealership AND salesman who made me so relaxed as if I was at home and then he did all the work and next thing I knew, he got me driving away in the vehicle I wanted. I was extremely impressed with how he treated me and handled the deal. I WILL MOST DEFINITELY be going back in the future for my vehicles from now on and have already been recommending people I know to go down there. Thank you Celso and Power for everything.

Ceasr Ruiz

Nov 21, 2014

They was very friendly with excellent quality of work. The worker was very happy to answer my questions and he show the hall inventory. Was a very good experience.

brandy.navarro

Nov 21, 2014

Went in just to get an idea of what we might want in the near future and ended up leaving with a used bmw, I was just discharged from a bankruptcy and was not sure about getting financed and the people of power treated me very well and I will return for our next purchase. Thanks again Andrea you were awesome!!! You made us feel very comfortable and I hope your still there when we return for another car.

vicky9610

Nov 21, 2014

Celso was very friendly he make us feel like family he help us to find a good financial in our car ... Thank you Celso Perez

lucas.mora.338

Nov 21, 2014

If you need help with getting your perfect vehicle go and see celso and he will help you find all you need and more best car buying experience ever at power

MJCRoofing

Nov 20, 2014

We went in to help my sister with her car buy, and we ended up buying a work truck too. Celso was instrumental in the whole process. From start to finish he was involved. Even months after our sale was finalized Celso still keeps in touch, checking in from time to time to make sure we are content. This is above and beyond customer service. Thank you for making this process easy, we love our truck.

Ashley Farrens

Nov 20, 2014

At the GMC in Salem, OR we were lucky enough to meet Josh. My husband and I had been searching for a new car for both of us for over a month when we met Josh. He was always very patient with us and never pushy. Every time we sat down to talk numbers we were always pleasantly surprised with the dealerships offer and what we were expecting. If you are looking for a new car for your family and want to feel comfortable and not pushed around Josh will surely take care of you.

Tiffanyray828

Nov 20, 2014

Josh was so helpful during my car buying process! He had my car brought to me from Albany the same day I asked about it! The quality of the service was amazing, as was the speed in which I was able to drive my beautiful new car off the lot! Next car I buy with definitely be from Josh!

zbingham2

Nov 20, 2014

I financed my first car with Josh. He made it really easy. I had credit union financing, so he made it very simple to get the car I wanted by taking care of all the back end paperwork for me. I didn't feel like I was being "sold" anything here. They made it really easy for me to sign my name, and drive away. I would recommend it, and I'll be buying my next car here.

jennifer.bond.18

Nov 20, 2014

Josh was awesome! He made getting a new car a fantastic and non stressful experience. He stayed hours later than he should have to make sure I was completely taken care of. I wouldn't recommend any other place to get a car. It was fantastic!

jpinor

Nov 20, 2014

this dealership was low pressure and easy going.Josh was super friendly and a great salesman.had a couple problems but he straighten them out with expedience.the sales manager, Bill Steel is also an outstanding gentleman.I would definitely recommend this dealership to any one of my friends.

Mazda604

Nov 20, 2014

I was greeted right away and had all my questions answered without any pressure to buy something I didn't need. Celso was the guy that helped me find my car and I have no complaints, great customer service and he knew what he was talking about.

tora2014

Nov 20, 2014

We bought a used and great car for a family of 7 from Celso. It was a pleasant experience. What i like the most was the service, fast and efficient. Celso find us the best loan for our car.

Christopher Myers

Nov 20, 2014

We bought a used gmc sierra from Andrea. It was a pleasant experience. She seemed very confident in answering our questions and was very personable. We chose this dealer after purchasing multiple from the power team.

rldugas

Nov 20, 2014

I left and then came back because what he told us was very true since I checked with other dealers in other city. So we did do buss with Josh Jenkins and he was very helpful and very he did know his business, we love the car also. We recommend Josh Jenkins for salesmen of the month. Thank you. Bob Dugas & Mary Schmitt to happy customer's

olguitarjunkie

Nov 20, 2014

We purchased a 2004 Ram 3500 Dually at Power after spending an afternoon test driving other heavy duty trucks. Our sales agent, Josh, did a wonderful job of pointing out just right vehicle - fair priced, low mileage and an all around beautiful beast of a truck. I would have never thought that a truck of this size would average 24 MPGs and it is very, very comfortable. I cannot say enough for the service that we received at Power, from the no pressure sales, through finance and finally the dealer prep done to the vehicle up to the minute that we rolled out of the dealership, it was by far the best dealership experience I have had.

Jill Moisan

Nov 20, 2014

I recently bought my dream car from Power GMC in Salem and was assisted by a wonderful woman who made the process for me effortless! Thanks Andrea, because of you, I would recommend your dealership to anyone and buy another vehicle again! You were awesome.

heather.sullenger

Nov 20, 2014

Frank made my car buying experience a great one he was kind and friendly. Things were also done so quick and I got the perfect car for my family. Thank you frank when its time to buy a new car I know who to go to.

fonephrek

Nov 20, 2014

When I went to power Buick gmc of Salem, celso Perez was able to make what I thought to be a time consuming nightmare into a fun and easy one. Vic a well was very dedicated to getting me a new car. Thank you!! You guys were so very helpful!!

kdzager

Nov 20, 2014

Celso was so easy to work with. I didn't feel pressured, he made the entire experience a pleasure! The financing process was seamless. I LOVE my 2015 Yukon!

Melissa Zager

Nov 20, 2014

I spoke with Celso and told him exactly what we needed in a car. He called us back within a day with a great option that we ended up purchasing. He works tirelessly to make sure we are taken care of. Within a few months we wanted a commuter vehicle for my husband and again within a week or two had some great used options that fit our needs. He always has customers best interest at heart and truly cares that the vehicle fits the needs of the buyer.

ani.m.krikorian

Nov 19, 2014

My son and I both purchased our cars from Celso. He's helped us all out and we're both very thankful. I would recommend their dealership to anyone.

Moniguerrerohmb

Nov 19, 2014

After a few weeks of looking on the internet, my significant other and I decided to go and physically look for a truck in the Salem dealerships. We decided to go early morning to make the best of our day and with no intention of actually buying (unless a great deal would come across) and started at a different dealership because we wanted to make sure we didn't get ripped off and satisfy our very special needs (to be honest sometimes we tend to be very picky well, you have to be when you know you are going to invest a large amount of money in a vehicle). We looked around and did some homework, luckily we came across Power Buick GMC in Salem, as soon as we arrived we were greeted and immediately told one of the Sales Rep what we needed and she immediately refereed us to Josh Jenkings. He was very knowledgeable, we told him our needs and expectations and he said "I may have something for you". We loved what he had to offer and we knew we weren't getting ripped off. I highly recommend you go see Josh if you are one of those "Picky people", I'm sure he will find a vehicle for your satisfaction.

newbieblueberry

Nov 18, 2014

Andrea went way above and beyond to find me a car at a price I could afford. There was no back and forth about negotiatons. She called me daily with different cars that matched my price point. She followed up and ensured that I got exactly what I wanted. I'd send anyone I know looking for a car to her.

lauraleelake

Nov 18, 2014

For three days we searched all over Portland for a car to buy. Big waist of time. We should have just come here first. Josh was friendly, in a non fake sort of way, easy to talk to, and helpful. After we bought our car we discovered a problem that we hadn't noticed during the test drive. We brought it back and the service department made it right. They didn't have to. They just like having happy customers.

Zoeeee

Nov 17, 2014

I purchased a 2014 Buick Encore. Josh Jenkins was my sales person. He is very intelligent, personable and professional. Josh was very easy to talk with and I felt very comfortable working with him. We finished the deal late in the evening so he invited me to schedule a time when he could work with me on the entire instrument panel in the car, Josh spent over an hour with me and I left feeling like I could navigate the system without any assistance! I am so very pleased with Josh, I will refer others to him. This buying experience surpassed any other I have ever experienced. Thanks Josh!

pochoa18

Nov 17, 2014

Great Experience! Josh was very courteous and friendly. I Love my jeep. I appreciate the business and thank you again for the trust. Thanks Josh :)

cmbmstubbs

Nov 17, 2014

We purchased 2 vehicles from Josh within 2 months...that should say everything right there! Very satisfied with our experience he went above and beyond!

Hardsell

Nov 17, 2014

Andrea Lanham was polite, professional and fun to hagle with. Although not finding the car I originally wanted, she helped me realize the car that fit me better.Usually I try to evade car salesmen at all costs, though Andrea did a lot of work for me over multiple days, that I will not soon forget.

hgtms77

Nov 14, 2014

Everyone was so wonderful and well organized, especially Josh! I really appreciate his enthusiasm and being easy to work with, I recommend him as a sales person!

serginho

Nov 14, 2014

I would absolutely recomed Power Buick, Josh Jenkins the sales guy knew exactly what we were looking for. They were very patient and accommodating to our very specific needs. Obviously the process of purchasing a car is very long , but I highly recommend Josh Jenkins at Buick (he knows his trucks )and their sales team. They even took us to get food, we are certainly going back to them when we get a new vehicle.

salvador.segura.12

Nov 14, 2014

Purchased my first dealership car and was very nervous. Thank you Celso for are you help. You have a great team working with you too. You Vic and Andrea were all very friendly and professional. I love my Yukon Denali ??

rebeccaquinn93

Nov 14, 2014

Andrea helped me buy my first car here, and she made it the most wonderful experience ever. She was friendly, helpful, and went above and beyond in her customer service.

rosco.huebner

Oct 18, 2014

Frank Roe provided the ideal car buying experience. He certainly went well above and burying to make sure we were confident in our decision. I would highly recommend working with him and power auto group.

christopher.duncan.5095

Oct 18, 2014

we've bought two cars from Frank Roe he is by far the best car sales man out there. No bs. Best price up front with amazing service

Jake Golden

Oct 17, 2014

Frank helped me and my wife shop and find the perfect car.. very patient and helpful and work with us to get a great deal

Kevinrariden

Sep 21, 2014

Frank Roe is the best! He was completely honest with us and did everything he could possibly do to make us feel important to him. He also gave us the best deal he could on our trade in

stephen.irwin.50

Sep 13, 2014

Frank Roe is the best. No hassle had what we wanted and put us in a new vehicle with no wait. Will buy again and will send friends and family to Power.

TinaTFL

Sep 13, 2014

Frank is honest, helpful and efficient. We told him what we wanted. He called us as soon as he found it. The car buying process was painless. He takes care of everything before you even come in. He has even driven hours to deliver cars to my friends who also purchased from him. He goes above and beyond.

kpaulsen321

Sep 13, 2014

I have given the rating I did because this dealership goes above and beyound. Frank roe is a great guy and I have bought from him more then once. I appreciate how he will help in any situation and is straight up. You don't get the games here like you do at other dealerships. If you want success and an experience you deserve as a consumer this is the dealership for you! Thanks again Frank for all your help and I can't wait to see you soon in buying a tundra :) Kayla

Fernando&Liz

Sep 12, 2014

One of the easiest car buying experiences I've had. Found exactly what i wanted. Celso not one pushed me into buying. Just found exactly what i told him i needed. Thanks guys.

rheajans

Sep 12, 2014

Frank goes above and beyond to help whomever he is selling a vehicle to. We will use him again for our next rig. I recommend him to any and everyone.

Kaitlinann23

Sep 12, 2014

Frank was excellent to work with, friendly, fast and high quality service. He found the exact car I wanted and got it to me for a great price. He made the buying experience easy. If you need a car, Frank is the guy!

c25hersh

Sep 12, 2014

I had the best experience. I will be only using Frank for any future car purchases. Everybody was so kind it was hands down a breeze to buy my car. I love my new car!!!

slinzmeier1

Jul 22, 2014

My experience with the sales and was great, The sale staff were a pleasure to deal with. There wasn't any high pressure sales tactics or feeling manipulated. Just straight talk and a fine truck for a fair price.i can't really comment about the Quality of work or the Price, because they never performed the work. So, i gave them one star because i am dissatisfied. The service department experience did not leave me feeling so good. I had some minor issues when I first bought the truck, but they were moving to a new facility so that was quite understandable. When I called about a specific recall service on my vehicle (firmware update) the guy didn't know about the recall. I was told it would take about 1.5 -2 hrs. We scheduled the service for the next morning. I dropped it off early and was told again it would be 1.5 -2 hrs. said they would call me when it was ready. Almost 4 hours later without an update. (I had plans for lunchtime) I called to get the status and was put on hold (twice). I left a message, but no one got back to me. So, I thought I'd stop by get the status and ask for a loaner if needed. When I arrived the vehicle was still in the parking lot. The service manager never got my phone message. I was told it would be ready about 4:30 or 5. OK I thought how about a loaner? No loaner. I reclaimed my vehicle and re-scheduled the work with another dealership. Who knew exactly what recall I was referring to. He told me to drop it off at noon and it would be ready to pick up at 4pm. Too bad I can't service my vehicle where I bought.I do want to stress that if this was a sales review it would be all 5 stars. Alas, this a service review.

dirtdevil

May 18, 2014

I called about a car that was on sale that was on there website to make sure it was still there and I was told it was so I drove an hour and a half to go check it out but when I got there the sales man told me they had just sold it. He wanted me to look at other cars they had but were not what I wanted so we left. He had my cell phone number and knew I was driving a long ways but didn't bother to call me and let me know they had sold the car. Very rude I thought. We went somewhere else the same day and bought a new car.

cbwhitson83

Apr 27, 2014

This dealership is one of the best I have ever shopped at. The staff was not pushy in any way and worked with me on the vehicle I expressed interest in without trying to push me into more than what I wanted or needed. They also didn't talk down to me or treat me like I didn't know what I was talking about. Joe was a great salesperson to work with and Bill and Vik on the trade in and finance side also did an awesome job. In the end I got an SUV for an amazing price, lowered my interest and payment and would gladly buy from this dealership in the future.

msalazar0211

Sep 28, 2013

I had received the best customer service from Celso Perez! He worked his hardest to get us the best deal possible! I'll definitely recommend everyone there!

Cheyspier

Aug 26, 2013

Today I walked into this dealership with my Aunt with no hopes to finding a car in my budget. Luckily, I was wrong and found a great guy Ceslo to help us out! I am the fourth member of our family to purchase a car from this company and we were treated so well! I got a fantastic deal, and will definitely bring my family members to this lot if ever in need of a car. These people were absolutely FANTASTIC!

Leerod78

Aug 26, 2013

I came to Power Buick GMC of Salem to buy a new car. Celso did a wonderful job & was very helpful. I will for sure come back to get another car in the future! Great customer service and great popcorn! Thanks Celso for helping us out!! =)

mera

Aug 18, 2013

Por ser la primera vez comprando un carro Celso me ayudo en todo y sin precion, con mucho gusto volveria y recomendaria a Celso Perez

anniespalla

Aug 6, 2013

Frank and Vic were great and would highly recommend both for any future car buying needs! Both were Very easy and comfortable to work with.

Heidi Saucedo

Jul 29, 2013

Celso at Power Buick GMC knows how to make your car buying experience simple and easy. They worked together to get me the right vehicle at the right price. Excellent sales and service team.

mandojr

Jul 28, 2013

frank did a amazing job. very impressed with purchase experience most of the work was done online and done quickly. we arrived to dealership with truck washed and ready to go we were done with test drive and paperwork in about 1 hr. I will recommend this dealership to all my family and friends.

fanie503

Jul 18, 2013

I came into Power, in South Salem because he was recommended by a family member. When i came in he was very helpful, patient, and listened well with; the features i wanted in the car. He put a lot of work into finding what i was looking for and managed to get my interest rate very low! In less then a week i was driving out in a brand new 2012 Mazda 3. I would highly recommend buying a car from Frank Roe.

MnRGraham27

Jul 4, 2013

Frank was incredibly helpful at finding me the exact type of pickup I was looking for at a great price. He kept me informed through out the entire process and educated me about the market of pickups that I was looking for. He always responded immediately to any questions I had and went above and beyond to make sure I was satisfied with the pickup that I got. Since the purchase of my vehicle, Frank has checked in with me to make sure I am happy with my pickup and asked if he could do anything else to help me. I would highly recommend him to any one I know who is buying a car and know that I will purchase all of my cars from him in the future.

kevfuller1

Jun 29, 2013

Everyone there was super friendly and easy to work with. They joked around quite a bit and were pretty laid back which made it easier to make a decision. They also followed up with me when I didn't make the decision the first day.

tinars66

Jun 25, 2013

My experience with Celso selling me my car was a confidence building experience. I have not bought this expensive of a car ever in my life and it was rather scary. I had my mind made up to do all the footwork necessary to be sure I picked the right car. I didn't want to rush into the first car I drove. After driving the mini, and working up the numbers with Celso, I wanted to sleep on it and test drive a few more models. He was very supportive and patient. Accepting my decision and not pressuring me into rushing into the sale. Of course, upon returning the next day, I purchased the car. Celso was off that day, but stayed in close contact with me by phone, ensuring that he met me at the dealership (with child in tow) to be there for me. Celso went above and beyond to make sure all was well with me and my new car. If I ever need to shop for another car, he will sell it to me! Thank you, Celso.

mirwin5

Jun 25, 2013

My name is Marcel Irwin and I recently purchased a 2008 chevy silverado with the assistance of Frank Roe. I had been to other dealerships and you get the usual run around that lasts 3+hrs and at the end drive away in the same thing you came in. My experience was clear concise and to the point at power GMC, no run around or back and fourth to the sales manager I was in and out with the vehicle I wanted in about a hour and a half. I had a great experience and will recommend power GMC.

CollierEhlers

Jun 24, 2013

I have been looking for a 2013 GMC sierra 1500 ALL TERRAIN and Frank Roe found exactly what i was looking for and went above and beyond to make the entire process as easy and possible. He came and picked me up from work, we took the truck for a test drive and then the next day I came up to POWER BUICK GMC in salem and frank had everything all lined out and even helped me unload my belongings from my trade in. Hands down a stand up guy, and i highly recommend FRANK ROE to ANYONE looking to buy a new or used vehicle. Best buying experience ever!Thank you again FRANK ROE!!!Sincerely,Collier Ehlers

brigittk

Jun 12, 2013

Frank was very helpful, and made my second car buying experience completely painless! He went out of his way to make the process as easy as possible for me, and I appreciated his honesty and speed throughout the entire process. I will definitely be recommending him to anyone looking to buy!

denmbur

Jun 10, 2013

I couldn't even ask for a better experience Frank was right on top of his game! Was able to get me in to exactly What I was looking for. Thank you for the great experience!

Jdmattin

May 23, 2013

Quick and easy sale. A little work to get the car cleaned and fixed up but Frank had great communication throughout the process. Great value for my trade.

loeder

May 23, 2013

I was looking online at a care I was interested in and did the online application and Frank got a hold of me almost instantly. The car ended up being sold but Frank let me know to see what else they had and if I found something else I was interested in to let him know and we'd work on it. He was very helpful with every question I had and very informative on anything I was unsure about. The '07 Chevy Impala I have is not the car I had thought I would ever be able to afford on my budget or with my credit score. I couldn't be happy with it! Unfortunately Frank had to leave before I could come up to the dealership because most everything had been done by phone before this point. I was helped from that point on by Celso who was very friendly and helpful with question because this was the first car I am financing. I was very pleased with my whole experience at Power Buick GMC and would not hesitate to return for my next car purchase or recommending them for anyone else looking to buy a car.

bgardner22

May 23, 2013

My husband and I went to Power Buick GMC to speak with Frank Roe, on recommendation of a friend. I can honestly say that this was the best car buying experience I have ever had. The dealership had the truck that we wanted and had a no hassle, no pressure way of doing business, which was much appreciated. Every aspect of the process, including the financial stuff was great, and they provided a great trade in value for my vehicle. I am recommending both the dealership and Mr. Roe to all my friends and family for their future vehicle purchases.

inhabitedvoid

May 21, 2013

Frank was amazing! He was very professional, and worked through some very difficult issues with us in order to get us the deal we needed. The only way the experience could have been improved would have been to have the Finance person, Vic, as eager to help as Frank was. I will definitely recommend Frank, and Power. In fact, I already have.

retiree65

May 16, 2013

Jim was very "non-pushy" and we appreciated that. Had he come on too strong we would have not been interested and walked away.Jim was very interested in us as people and very friendly. I would recommend Jim to anybody looking for a car.

thoptowit

May 13, 2013

I had a great experience working with Vic and Frank, they were friendly and out going at Power Buick GMC in Salem helping me find the right car for the right price and working with myself and credit unions until they were satisfied with the financing. Frank Roe made sure to keep up with me on the different ideas and or suggestions he had, he even transferred the car I liked over an hour so that I would get the chance to drive and look at the vehicle in person rather than just seeing it online. It ended up being the car I bought, thank you to everyone at the dealership for their kindness and willingness to work with and help me find the right car! I love it!

cmurray1254

Apr 30, 2013

Frank was wonderful! We would absolutely recommend Frank and Power Buick GMC so anyone and everyone. Frank made the process so quick and easy and got us a great deal on our 2008 Ford Escape Hybrid. Thank you so much Frank and any cars we buy in the future will be through Frank!

eduran

Apr 17, 2013

Frank Roe was outstanding and made the vehicle purchase a very confortable and easy experiecne. I have alreay recommended Frank to seveal friends looking for a new or used vehicle.

dwolfy

Apr 13, 2013

Frank Roe with Power Buick GMC was great to work with! Our transaction to buy our 2013 Nissan Sentra was pleasant and quick. We got a great deal, and love our new Sentra! Thank you!

bparadoxx

Mar 28, 2013

Frank Roe was FANTASTIC!!!! I started having no specific car in mind so he first asked me tons of questions to get an idea of what I was looking for and then spent a couple of HOURS taking me around to different lots so I could try different makes and models of cars. When I finally decided on the one I wanted ( a new 2013 Ford Focus SE Sedan with a manual transmission) he went above and beyond to try and find me my car. Apparentlty there were only 6 in a 400 mile radius! After a couple of days he had the exact car I had been looking for in a beautiful ruby red and then went out of his way to drive it from Power Buick GMC of Salem down to where I live in Corvallis and had all my paperwork ready! I will recommend any of my friends and family to go to Frank and my dad loves the car so much that he's considering getting one just like it! Thanks Frank!!! :)

ttoast1

Mar 26, 2013

I would recommend doing business with Frank Roe of Power Auto Group. He was very helpful finding me the right car at the right price.

jrm3ctr

Mar 26, 2013

Appreciate the timely service and help that Frank Roe has done for us. He made our visit excellent! We have bought cars from different dealerships and it would be an all day process with the back and forth game, NOT with Frank! I told him what we were wanting and he watched for a vehicle that was what I wanted and I am extremely happy with it! Frank is not the normal boring saleman, I will recommend him to everyone I know! Thanks again Frank Roe!

kennymcnamara

Mar 25, 2013

We so appreciate that we had an amazing experience, ALL because of Frank Roe!! He went up and above to help me get into my truck-that I LOVE!!!! Thank you Frank Roe for an amazing experience and for making the whole ordeal quick and painless! You are not the normal saleman that likes to smooze people into something they don't want or an added exspence that's not expected. I will reccomend you to everybody I know!!!!

78rblack

Mar 25, 2013

Once again I've purchased a car from Power Buick Gmc. This was my third vehicle purchased from Frank Roe at Power. Traded in my Jeep and out with my new Honda Accord in one night. Couldn't be happier.

schera11

Mar 25, 2013

This was a great experience, Frank was very helpful and fast! We love our new truck and will be back when it comes time to trade in out other car! Thank you Frank!

tarynlynn87

Mar 23, 2013

I first came into this particular location January 2012 with my friend to purchase her car, at that time I was introduced to Bill and noticed how helpful he was with her, and even helped me out a lot knowing I wasnt going to be purchasing a car on that day. The fact time and effort was put into someone as a PERSON and not a potential paycheck was what really brought me back, It provided confidence in the way the guys at this dealership conduct business. When I was finally ready to purchase I was put in contact with Frank Roe, who was immediately helpful and confident in showing me what would suit me and my needs rather than pushing something on me just to sell. The amount of patience from the team has been remarkable. There was never an issue with a lack of follow thru. I was contacted when promised, every promise made was kept. The attitude of both Bill and Frank made me feel like they actually cared to see me happy when I left the lot despite the time and energy required to do so. I never got the sense of them being inconvenienced. The whole team at this dealership are made up of people with great attitudes, from the front desk to the guys in the detail department. Ive always had a positive experience coming in no matter what my business is. I wont be going anywhere else in the future when it comes to purchasing a car. I know I will end up with what I want no matter how much time and effort will be required.

johnnywin0316

Mar 21, 2013

Best experience you could ask for. Ask for Frank Roe. A honest guy, that you can trust. Thanks for the great deal and all the helpful information Frank. The Power Auto Group is lucky to have this guy on their team.

jenniferpierce72111

Mar 18, 2013

Frank was very helpful and honest and I would highly recommend him!! thanks for the good experience. I'll recommend this dealership. thanks Jennifer pierce

yamamanff

Mar 16, 2013

i had a good experience working with frank he got me in and out with out taking forever made sure i was happy with the truck i got and was fast to get back to me with the questions i had

timwestbrook

Mar 4, 2013

We got a 2008 Hyundai Elantra, frank had all the paper work done and ready for us. We got in and out of there fast! We would definitely come back to frank for another vehicle.

jayduranceau

Mar 3, 2013

Frank went above and beyond to get us a great price on our new to us work van. I will recommend him to other people and buy from him in the future.

thdodge33

Mar 3, 2013

Frank took the time to help us find the car that the best fit for our needs and budget. We are confident we will be taken care of when dealing with Frank. Another reason we came to Frank is the top of mind awareness he creates on facebook. When I think of buying a car, my first thought is Frank at power because of his fb campaigns.

littlechicken2

Feb 28, 2013

I just purchases a 2011 Nissan Altima hybrid and I have now purchased 5 vehicles from Frank Roe at Power Buick GMC of salem and I don't know how I ever purcahsed a vehicle prior to meeting him. He is always friendly and I can always be sure that he has given me the best deal possible. Frank Roe does not play games with a buyer, and you can rest assured that whatever deal he works up for you is better than anyone else can do. Thank you Frank for always putting the customer first, I will be back to see you when I am planning to purchase my next vehicle. -John W.

kristarussell

Feb 28, 2013

I shopped at Power Buick GMC with Frank. I told him what I wanted and he had it done that night. No stress at all.

kirky1734

Feb 25, 2013

I originally contacted Frank Roe at Power Biuck GMC about a vehicle I had seen on Craigslist. Frank was honest and understanding with the fact that I am a single mother with three small children and was looking for an inexpensive yet reliable car for my family. Although the first vehicle wasn't a good fit for us, Frank continued to maintain a professional relationship with me in search of the "right" car. I saw another add on craigslist for the vehicle I ended up purchasing (a 1998 Mazda Protege). I messaged the stock number to Frank late on a Friday night, as soon as I saw the add. He was very prompt with looking into the vehicle and had it to his lot, researched it, and test drove it all the next day by noon. I came in to test drive it and was happy with what I saw. The car was fairly priced and Frank did a great job in reassuring me that it was a vehicle I could feel safe in with me and my children by letting me know that it was a vehicle he would be proud to own and have his family riding in. Frank didn't try to push me into something I couldn't afford or didn't want. He listened to my needs and helped me to find something that was practical and fit within my budget. In fact, I was able to purchase a vehicle that was below my budget, so he saved me money too! I give Power Buick GMC and Frank Roe a rating of all 5's because there wasn't anything that I experienced that wasn't amazing! My name is Stacey Kirkland and I will recommend Frank Roe at Power Buick GMC to anyone I know that is looking to buy a new or used car.

christywizner

Feb 18, 2013

Found the 95 ford f-350 on Craigs list. It was the pick-up we were looking for...feel like they did good working with us on the price as We did drive 300 miles to look at and purchase the pickup. I started on the phone with Frank, worked with both Mike and Frank at the dealership.So far the pickup has been ok, as it was Purchased on Sat. It has overheated already, and keeps loosing the speedodomoter and odomoter when driving....Other than that it has run great.Customer service was great.Thanks for your help on this pickup.Christy Wizner

sam1980

Feb 15, 2013

salesman was very helpful and made sure i got a great deal and was satisfied ..very high quality customer service .. have done alot of buisness with power auto and will continue in future

horus101010

Feb 14, 2013

Awhile back ago I received a follow up message from Frank Roe from Power Buick GMC in Salem Oregon. He asked me if I was still looking around for a jeep. He helped me narrow down the kind of jeep I was looking for. Frank was also very helpful and always had an answer for my endless of questions that I had and was available whenever I tried to get a hold of him. They even got the price down to the level that I was hoping for. Going into Power Buick GMC in Salem I wasnt expecting to walk out with the jeep I was looking at due to my credit but to my surprise I drove home that very night with one. My overall experience was great, the personnel stories, the friendliness, staying late after closing hours went well upon would I would have expected. I would most defiantly recommend Frank, Power Buick GMC to one of my friends. -Pat

ksetzer

Feb 12, 2013

I recently worked with Frank from Power Buick GMC to purchase my very first new car (2013 Mazda 3 Hatchback) and had a great experience! The whole buying a car process went a lot smoother than I anticipated. And the whole Power GMC crew went out of their way to help me take my new car home, and I love it. I will definitely be returning to Power GMC for any future car purchases.

RachelleWilkalis

Feb 12, 2013

Frank Roe and Jason Martin were very professional, friendly, and efficient. I would recommend this dealership to all of my closest friends and family.Sincerely,Rachelle WilkalisSprint Corporate

Avchr

Feb 12, 2013

I recently purchased a pre-owned Honda Element from Power GMC of Salem. The experience was the easiest I've ever encountered with any car dealership. Frank Roe responded instantly with details and photos when I requested information on the vehicle. He ensured that I would get a great deal before I even visited the dealership. Since I don't live near Salem I didn't want to waste time haggling over price and that was never the case. We settled everything over the phone and even set up delivery of the vehicle to my house 2 hours away. Needless to say very impressed with Frank and the whole Power GMC crew who helped me with my purchase :)

AbbieCollier

Feb 7, 2013

I was very interested in a car I found through the USAA website. I inquired about getting more information before I drove from Portland. Frank immediately responded, found the answers to all of my questions and even worked a tentative deal over the phone before I drove down. Everyone was extremely helpful. Frank has even assisted in completing the registration and is sending a driver to pick up the DEQ paperwork and give me the extended permit so I don't have to wait for the mail.

colesimpson

Jan 31, 2013

Frank Roe heeded all my needs. He got me into the vehicle I both needed, and wanted. Without a doubt, I will return to Power Buick GMC to purchase my next vehicle from him.

swander33

Jan 20, 2013

Frank was a pleasure to work with and was instrumental in making our purchase easy. I will buy a car from him again in the future!

poulsons

Jan 15, 2013

We had a great experience with Power Buick GMC. They got us into the car we wanted at a price we could afford. We found Frank Roe to be very honest and had a great sense of humor. We would buy from them again in a heartbeat!

jessparker84

Jan 11, 2013

This was the first dealership I visited on my hunt for a used truck, and I'm so glad it was! Celso was so incredibly nice and helpful. I was on a strict budget and was never pressured or even asked to break it. He did everything he could to get me into a truck that I was happy with, and he did just that. Not only will I recommend everyone I know, I will be returning for all of my future used car business! 5 stars for sure!

kkorkmom

Jan 11, 2013

The customer service I recieved was great, Frank kept in contact with me since I first contacted him 3 weeks ago on another car and was always very quick to respond and answer my questions. Jason was very Freindly and personable as I worked with him the most in person. Of course price is always ugh... but appreciated the price break I was given. I appreciate the great financing I recieved. I will look to this Power dealership on my next auto purchase.

stromith

Jan 9, 2013

I am always skeptical when buying a used car. Am I buying a good car? Am I getting a fair deal? Is this sales guy trying to rip me off? Im a smart shopper. I do my research, know what i want and what im willing to pay for it. Working With Frank was a pleasant surprise. He never played any of the "car salesman games" with me. Just a Great car and great customer service. I cant attest to this YET but Frank seems like the type of guy that will give you the same level of service if you walk through the door as a stranger or are buying your 20th car from him.

dnsintl1

Jan 4, 2013

We could not be happier with the purchase of our new 2013 Buick La Crosse from Power Buick GMC. We had a great salesman, Frank Roe, who went out of his way to meet our needs and wishes and also gave us a great price for our new car and trade in. We had been to other dealers and looked at many cars, but nothing compared to the Buick and the way Frank took care of us. It was the most pleasant experience we have ever had buying a car.

wrj7007

Jan 1, 2013

Wonderful experience. From Celso to Vic in finance department. I found Celso to be very personable, friendly, honest and easy to deal with . No BS straight to the point sale.No pressure answered all our questions. Overhaul the easiest and painless car sale experience I have ever had. Very pleased. I will be highly recommending your dealership to our friends.Thanks.

davidst

Dec 24, 2012

I helped my Dad to get the truck, I contacted Power GMC via the web and Frank Roe contacted us. He was very easy to talk to and took his time to get the "right" vehicle. My Dad was very pleased with the experience and Mark Kallgren was not pushy at all, he and all the staff seemed like they wanted us more comfortable about the deal than pushing something that we would not be happy in. I would recommend Power GMC and Frank and Mark to my friends and family. Thank you.

nwdiamond

Dec 24, 2012

Great people and very friendly... They were professional and everybody was willing to help. I need to buy another truck in the near future and I will go there first.

Krpaulsen

Dec 23, 2012

Frank was awesome! He is seriously the best saleman I have ever dealt with!!! I will reccomened him and you'r business I everyone because of the serivces he provided. You should be very proud of this employee because he is serving you'r company so well and gettin a good name out for you guys on your business. I was very happy with the whole visit and will be back to deal with him on our future cars. He's a great person and employee of POWER! Thank you again frank for everything you did for me a Brandon. Kayla Paulsen

kjcredmond2

Dec 21, 2012

This is the third vehicle we have bought from Frank. We told him what we wanted, and then waited. He didn't bug us; he just waited until he had the exact vehicle before he called. We love it. He makes the process very, very easy. We tell all our friends, family, etc to call Frank and at least give him a chance. I wish customer service was like that everywhere.

michae cole

Dec 15, 2012

I would gladly recommend Power GMC for any car purchase.I would also like to recommendFrank Roe who helped me with my car purchase.Frank sent me photos & a car fax by e-mail of the car I was interested in, a 2000Buick Regal. He then delivered the car from Salem to Newport (about a two hour drive).Even after he delivered the car I was under no pressure to buy it.After a plesant test drive & a chat with a close friend, I decided to purchase the car.I was lucky to become aquainted with Frank Roe & Power GMC. I would recommend them toanyone interested in a new or used car purchase.

dacrockett001

Dec 7, 2012

I was talking to Jason about getting a car for my 16 year old daughter and he said that he would keep his eyes open for me. He asked me what kind of car I was looking for, and some other questions as far as drive train options and such, we came to a mutual understanding of what I was looking for. Jason called me several times with some ideas of cars and sent me some pictures of different cars. I own a Toyota Camry and when he showed me the 1996 Toyota Camry I was like that is the car I want! I feel he did the best that he could possibly do for me and all the staff there at Power GMC were great to work with. Thank you Jason for finding this car for my daughter.Dave Crockett

Americandrmr25

Nov 23, 2012

These guys were great! Awesome with accommodating a Deaf customer and communication was great by text and email. Would do business with them again in the future!

roadready48

Nov 16, 2012

Frank is an amazing salesman we have purchased 2 vehicles from him and continue to refer people we know to him. He is friendly, courteous, and most of all HONEST. We do not go through any other salesman.

Sbaffaman

Nov 15, 2012

It was a good experience working with Frank. He was good at finding solutions and working with me. I did not feel pressured and would recommendPower Auto in Salem to anyone

SRuettgers

Nov 10, 2012

I give Frank a 5 rating all around! Frank is very friendly and helpful! He was able to find me an affordable payment, a good loan, and a great SUV! He's very good at finding a what you want, even if you don't know what you want. I was very closed minded and all I wanted was a car (I went in thinking no acceptions!) but absolutly fell in love with my Saturn Veo and I am completely happy with my SUV. I would recommend going to see Frank over anyone and will definitly take my future business to him.

alainaelmer

Nov 7, 2012

Frank Roe was awesome to work with! He was friendly polite and had a great scence of humor! I would strongly recommend him to anybody I know looking for a car. Everyone at POWER BUICK GMC was great to work with! Thanks for the 2007 Honda Civic!!! Its an amazing car with super low miles! I love it!!!!!

lovedmomof2

Nov 5, 2012

If anyone is looking to buy a new or used car I suggest saying as far away from POWER BUICK GMC on Commerical St Se. as possible.. This is by far the worst company I have ever delt with. Not only do their salesmen lie and falsely misrepresent the vehicles in order to get you to buy it, but be warely that they dont sell you a vehicle that smells like a dead wet animal that may effect your health, if you are sensative like me. They will also make repeated garauntees and promises that they will fail to follow through with and the vehicle may much like the one we got end up smelling like a dead wet chemical covered animal leaving you without a vehicle to drive because despite being told they will cancel the contract they will refuse to honor what they say. They will then try to force and Yes I do say FORCE you to buy a different vehicle but only allow you the option on a vehicle that costs twice as much, yep BAIT AND SWITCH tactics, sell you a cheaper vehicle in order to get you to return it for a much more expensive vehicle, not to mention will refuse to return your trade in and down payment...Beyond all of that they will lure you back in telling you that they can get you into something more reasonably priced and waste several hours of your time and then again TRY TO FORCE YOU TO ACCEPT the vehicle that you guessed it still smells and poses such a health risk that you can not even be near it.. And when you think the fun cant get any better they will try to continue their dishonesty and try to leave it at your house.. So today I am thankful for the OREGON ATTORNEY GENERAL, the BBB, and the FTC. Not to mention the attorney that is assisting us with the complaint..But if you are seriously looking for a vehicle and enjoy this behavior.. please go see POWER BUICK GMC on South Commerical, you can speak to JASON MARTIN, FRANK ROE, HENRY or I am sure that anyone there would be happy to show you their four star treatment.

jlerum80

Oct 26, 2012

This was a pleasant car buying experience. I would definitely come back and work with them again. All of the staff were very friendly and Jason helped pass the time while we waited. Thanks for changing the way I feel about car shopping.

mmurdock75

Oct 12, 2012

Overall decent sales experience. The salesman was awesome. I personally don't like the back and forth "tactic" with the sales manager but that is my preference.

livelaughlove51708

Oct 11, 2012

Frank has been a great help in helping us find a family suv in our price range.(2007 dodge nitro) He also helped us find an amazing 2007 Toyota tacoma for my husband. He is someone we can trust and that is why we will keep coming back to him and referring our friends and family to him.

kate.lacy.94

Sep 30, 2012

Frank came highly recommended with a reputation for being fair and straightforward. While buying a used vehicle is typically stressful, Frank's attitude along with his honesty regarding the vehicle's condition and his personal warranty made the process refreshingly reassuring.

bertie.johnson1

Sep 28, 2012

I cannot recommend Power GMC of Buick of Salem any higher. Starting with our salesman Frank Roe, he picked up on the fact that I would rather communicate electronically through texting or email as I have a young granddaughter and cannot always get the phone when it rings. Very instinctive, ambitious, young man. He really went the extra mile to get us a great deal on the 2007 Chevrolet HHR that we purchased. We were really pleased with the deal he was able to give us on our trade in. He stayed in contact with me for even a month after our purchase just to make sure that we were still happy with our purchase. Excellent follow up skills. There were a few nit picky little issues with our HHR which are to be expected with a used vehicle. Annoying things like a burned out headlight and a broken switch on the electric mirrors. GMC Buick of Salem completed a large job for us on a piece of our sunroof that needed a part that had to be ordered. Sean Hogan kept me informed about the progress of the part coming in and I really like the fact that he is available to me by phone every time I called. When the part came in I was in need of the courtesy van that they offer their customers. I really must say that the driver of the courtesy van was very very nice and represents your company in a great light. One of your associates named Dena was also very informed on what was going on with our vehicle as we were dealing with several issues at once. I came to Power GMC of Buick of Salem 3 times for things that I needed done and I had my little dog with me and I felt very accommodated and comfortable while I waited. On my last visit to Power GMC Buick of Salem, I came in to get the electric mirror switch fixed and I brought up the issue to Sean Hogan that the car was running rough and the check engine light was on. Now keep in mind that this is almost a full month after my purchase and Sean was willing to help me with that issue right then and there. Dena informed me that there could be a charge for hooking up the computer to the car and it caused me some consternation because we had just made our first car payment and were a little short at that time. In the interest of making sure the car was ok I told Dena to go ahead and do the diagnosis while thinking that my husband was not going to be happy about this. I would like to point out that our family had been going through some troubled times due to a recent suicide in the family and sometimes while going through tough times you get a very jaded view of the world. When Dena came out of the service office and told me that the service department was going to pay for half of the repairs (new spark plugs) and that Frank Roe offered to pay for the other half. I literally had to lower my sunglasses onto my eyes because they had begun to tear. I went out to get into my car and they had also put my license plates on for me and even washed it! When nothing nice has happened to you in a long while and that nice thing comes along unexpectedly it really restores your faith in the world. I will recommend GMC Buick of Salem and Frank Roe to everybody that I can, and my husband and I have decided that we will be using GMC Buick of Salem for all of our maintenance jobs in the future. A huge THANK YOU to the service that we received from a great set of employees and salespersons at this quality service center.

shalla.whitson

Sep 21, 2012

They worked harder than any dealership I have worked with I really appreciate your business :) I would gladly do business with them again and refer them to my friends and family

dwwsteelheader

Sep 17, 2012

This is a good dealership (GMC), with friendly and helpful salesman. Frank Roe was very helpful in finding a vehicle that was right for us. When we need another car we will check out Power GMC again.

mr_mcdermeit

Sep 13, 2012

Frank was great! He's a stand-up guy and will do anything possible to cater to the customer and make you feel welcome. Anyone shopping at Power Buick should request Frank. He helped me get the vehicle I wanted and got me into it for a very fair and reasonable price. His customer service was above and beyond. Unfortunately, his "substitute" manager took too long for my liking to finalize the deal and appeared upset with me (the customer) when I wasn't willing to purchase all the extra warranties.

stacie.hillcunningham

Sep 12, 2012

For the most part the experience was good, Frank Roe did a great job. But when Frank called and asked us how we liked our car? I said it is not our car yet. Frank said we got approved a week prior to us talking. We where frustrated that no one called or even sent us a email to us. I am very happy with our car though. It is a Scion XA and my name is Stacie cunningham

Ethan Robbins

Sep 11, 2012

Frank started out by finding me on craigslist. I had my truck up for sale and he contacted me and got a little back round on what I was trying to accomplish. Power was having a mega sale and he suggested that I put it up on consignment. We tried that route and unfortuantly it didn't sell. So Frank gave me some ideas on how I could get into the vehicle I wanted. During this whole time there was no pressure by frank for me to make a decision. He was very friendly and was quick to address any questions and concerns I had. By the end of the deal he found a Honda Pilot, (which we were wanting) that met the specific budget my wife and I were on. We were very pleased with the experience I received with frank. ThanksEthan & Krystal Robbins

jakevilly

Sep 11, 2012

I went to trade in my BMW and right off that bat he WASN'T trying to low ball me for a trade. He steered me in the right direction, telling me about which car would have the best value and reliability. I would recommend starting at Power Buick GMC of Salem if you are going to a dealership.

Jimskx

Sep 10, 2012

I had gone to another dealership and worked with them for 2 days to try to find a car that worked for my family. All they showed me were cars with high miles and they continued to ask for a lot of money down and push the payment out of out range. At the end of the second day I decided to call Frank Roe and ask a few questions about what he had at Power Buick GMC. He text me within 30 minutes my options to purchase from him the cars that he had in stock that meet all the needs that I had. I live 45 Minutes from the dealership and the whole deal from the first phone call to the time I made it back home was only about 3 hours. This was the Best car buying experience I have ever had. Thank youJames Bonnet

Sklans02

Sep 9, 2012

My name is Steve Klansnic and purchased a 2001 Yukon XL from Frank Roe and it was absolutely a hassle free buying experience. I will recommend him to family and friends for sure.

mccune.t.l

Sep 9, 2012

So I love my New truck! My situation is abnormal to say the least. All my needs were met quickly and without biased . I was very much dreading going through the buying process. I can truthfully say I had fun and would shop with Frank no matter where he works. Thank you Mr. Roe .

phartland

Sep 8, 2012

This was one of the best car buying experiences I have had. The service was excellent, before and after the purchase. I really appreciated the up front, no nonsense approach. If I had gotten the standard haggling over the prices or the disappearing every 5 minutes to ask the manager's approval, I would have walked away. The service and communication even after the purchase have been second to none. I will definately look to the Power Family the next time I look to purchase a vehicle. I would also highly reccomend Power to friends and family. Thanks to Frank, you were awesome to deal with!!

Samuel1217

Sep 3, 2012

I am giving frank all fives cause he gave us such good service and the best experience on buying a car, (the car that we really wanted) we were trying to get a car here in my home town bend or from Kia of bend and the second time buying a Kia from there was not good, we got the same car and same miles plus more going throw frank roe, My brother in law and sister just got a car throw frank roe and they recommended my to him to I well come back to him. It was well worth driving to Salem to get my car a suv ( Kia sorento) and it fits all are needs and we got it for a good price better then the pricing at Kia of bend thank you very much frank roe for giving us the easyest and the best exseriance on buying are first suv KIA SORENTO 2011

Honbrandon

Sep 2, 2012

Brandon Yon. 2007 Yukon Denali Baby. Great service overall. A few hick ups with the finance department but overall great service. I would recommend Frank Roe as one of the easiest, forth coming car salesmen on the planet. Go get them Frank.

Slkroes

Sep 2, 2012

We had great service and an excellent salesman. No pressure, extremely helpful in finding a vehicle my husband and I could agree on that fit our price range. Frank Roe is the best car salesman I have ever dealt with and I would highly recommend buying a car from him. He made finding the perfect car easy!!

xxantiksxx

Aug 30, 2012

The visit was fine car salesman derrick cooper was very helpful and patient as my wife and I decided which vehicles to look at and seemed to be willing to negotiate a fair price. We will definitely be considering power for the purchase of our next vehicle.

Doug73

Aug 15, 2012

Frank and the finance team worked very hard to see to it that we not just got a car but a car that I wanted and that I could afford. I appreciate the hard work and dedication to finding the car I wanted at the best price.

dragonflies1981

Aug 13, 2012

I have been looking for a vehicle for about 1 1/2 months before i found Power Buick GMC. After talking with Frank Roe i had made a decision to travel from medford oregon to salem for my vehicle needs. I have to say I am so happy I did because this was the best, easiest purchases I have ever done. He worked with me and everything he told me about the vehicle was completely correct. His work ethics, kindness, and customer service will be bringing me back to Power Buick GMC to work with Frank Roe on my futher vehicle needs. Thank you so much for making this a wonderful experience.

Eric33333

Aug 11, 2012

He did a good job. I like my new truck keep up the good work. I will come back when I need a new one

brennanmeow

Aug 6, 2012

My name is Brennan Nelson. I have never really dealt with dealerships or car salesman before. Until today i was under the impression that all car salesman were ruthless and really didn't care about their customer. Frank Roe at Power Buick GMC however, was an exception to that stereotype i had built. He made the process very easy and really helped me to make the best decision that i could for myself. He was very laid back and was extremely easy for me to relate to and converse with. I appreciate every bit of help he gave me as well as his honest opinions and openness about my questions. Thank you very much Frank!

caitlinjones216

Aug 6, 2012

Frank was easy and fun to work with. Any concerns I had about the condition of the vehicle upon purchase were taken care of above board. Over all, Frank, in particular, made purchasing a vehicle a fun experience!

taylorstone

Aug 5, 2012

I visited Power Buick GMC on a spontaneous outing to ONLY LOOK at cars with my mom. I was first greeted by Derrick Cooper who was very welcoming. Looking at a used Mazda 3, he allowed me to test drive it. My interest grew in the car very quickly and he walked my mom and I inside to further inform us on the Mazda. Derrick showed us plenty of options and informed us quite well. I decided that trading in my Jeep Wrangler was a great possibility. After 5 minutes talking to Derrick I was sold on trading in for a new Mazda 3. He introduced me to Frank Roe, he was friendly and quite a crack up. Frank took a trade in evaluation on my jeep and in no time gave me accurate estimates on what would be a viable option to upgrade my car and lower my monthly payments. He made this SO easy! Frank gave me plenty of different Mazda 3s to choose from and very patiently guided and informed on the differences. He worked out an amazing monthly payment for me so easily. I was very pleased with the service I was given and will absolutely recommend this dealership and Frank Roe.

Lindaaxe

Aug 1, 2012

I went to visit Power GMC in Salem just because Frank Roe worked there and I have worked with him in the past and have been very pleased with him. This transaction I bought a new GMC terrain from him and he and Vic were very plesant to work with. I recommend him to all my friends and family!!ThanksLinda Axe

CElliott65

Jul 31, 2012

Frank was great to work with. He was friendly and understood what I wanted. He was able to tell me what I could afford and helped me narrow down my choices. He even got the cars I wanted to drive to my local power dealership. It was the epitome of easy. I got a great buy and it was very easy. I would definitely recommend Frank in the future.

Rubykix7

Jul 28, 2012

Frank Roe is a great salesman to work with. He works hard to get you what you want and isn't pushy about it. He wants you to be happy. Power Buick GMC was great about bringing me my Mazda3 from their other store and then making it shine like a new penny! I was so excited to get everything I wanted in my brand new 2012 Mazda3. The SkyActiv Technology engine is awesome. I can't believe the great gas mileage I get now. It's so fun to drive.

snsteen

Jul 23, 2012

Thank you Frank, Bill and the whole team at Power Buick GMC in Salem! The absolute best buying experience I have ever had during 20+ years of buying new and used vehicles. I have never had an experience like this one from any dealership in Oregon and Washington. Frank went above and beyond to find us the vehicle we wanted vs trying to make a sale! Bill was great to deal with, no hassles! Thank you again!The Steens

n.gun64

Jul 12, 2012

Was very happy with Mario going through the car with my son. He was very thorough and friendly and patient. Thanks again for the help.

Fishing1040

Jul 10, 2012

Dealing with frank was the best experience I have personally ever had buying a used or new vehicle. He was quick to find what we were looking for, very up front about what he could and couldn't do for us. I will be sending my family and friends and anybody looking for a vehicle to frank roe before anyone else. Thanks for the pleasant car buying experience. Aaron Johnson

aimeee73

Jul 10, 2012

I told frank what would it our needs and he found it within the day. His communication was immediate and informative. he adjusted his schedule to meet ours and when it came down to the sale, helped us get an incredible deal. i am going to recommend him to my mother and i think that is the best compliment that can be givenl

mcervantez

Jul 6, 2012

Wonderful experience. Was pleased with the process from the first contact. Mario was wonderful with our family and helped us find the perfect car for us!

sensai827

Jun 28, 2012

I went to Power Buick looking for a car that was advertised on their lot, Ron greeted me right there on the lot and was very pleasant, I told him what I was looking for so he went to find it, the car was at the other Power store across town, so he drove me out to see it and drive it but it just wasn't quite what I was looking for so we went back to the Buick lot and I saw a car that had just came in so we drove that one and I did like it until Ron showed me a excellent Buick LaSabre, they let me drive home to show my wife and she loved it, so we purchased the Buick, they gave us an excellent deal on the car, and the service manager came to see us and welcomed us and said if there was anything that they could do just let them know. We both were treated like we mattered to them and Ron really came to bat to give us the best deal he could. We are very impressed with this dealership and will tell everyone we know if they need a car, go see Power Buick. We will return when we need another vehicle. Keep up the good work.

Marcos2008

Jun 16, 2012

Thank you for your time and great salesmanship. I had a grate time looking for a vehicle that suits me and my family thank you once again.

goducks

Jun 8, 2012

Very pleased with sales person we dealt with--informative--not pushy. Also, not a lot of haggling about price although we would have liked to have paid less (doesn't everyone!!) Would recommend this dealership and sales person to others.

cbiorn

Jun 7, 2012

Staff was helpful in finding the right vehicle for the right price. They were friendly and not pushy or overbearing. I would recommend purchasing from this dealership to my friends and family.

denaylove

Jun 1, 2012

THANK YOU !!! To Frank for making this my most enjoyable car purchase ever. Frank was honest and was willing to wait for the right truck for my needs. Once we found it he was able to help make the transaction 100% smooth and painless. I was in and out of the office in under an hour with my new truck. I love my truck and I am going to tell all my friends about how great Frank was to work with.THANK YOU!!!Denay Love

nowayman

Jun 1, 2012

Frank Roe provided the most pleasant auto-buying experience we've ever had. He spent weeks looking for just the right vehicle for us - a Ford F250 Super Duty - and when he found it he gave us an unbelievably great price. Not only do I recommend him, I'll never shop for a vehicle anywhere but Power Buick GMC again. Thanks Frank, you rock ;)

Yeda05

May 29, 2012

Frank was very easy to work with. He found the car we wanted and called us right away. He worked really hard to get us the right price and interest rate. I will go back to Frank for my future car purchases.

Patti Perkins

May 28, 2012

We thought Mario did a great job assisting us in purchasing our 2012 GMC Terrain. The experience was very pleasant. We look forward enjoying our new vehicle.

kben49

May 26, 2012

It has been our experience in the past that purchasing a new vehicle is something that is less than a pleasurable experience,having to deal with numberous people and waiting for hours to get the paper work done and finally the keys handed to you.......THAT WAS NOT OUR EXPERIENCE AT POWER BUICK & GMC...Our sales person Mr.Derrick Cooper was very friendly, helpful,courteous and took the time to take us to another dealership to look at a different vehicle,which we ended up buying...Derrick is a salesperson I will be working with in the future,and sugguest to anyone that is looking to purchase a new or used vehicle that you go seek him out..Once again I would like to thank Derrick Cooper for our expierence...... Kurtis & Cynthia Benson

olsencrew06

May 24, 2012

Thank you for s great hassle free and fast service!! Frank is great!!! We will continue to use him for all future purchases as well as refer him to our friends and family!

RPierce

May 14, 2012

My husband and I recently purchased a 2006 Hyundai Santa Fe from Power Auto Group. We have had our vehicle for one week and are still extremely happy with it. We were really surprised at Power Autos extensive inventory of used vehicles, and Derrick was great at helping me find exactly what I wanted. My husband and I were surprised at how accommodating they were at meeting our schedule, working with us well into the night, and the personal sacrifices they made so we could all go home happy! We plan to not only recommending Power Auto to our friends and family, but will also highly recommend that they make it a point to request Derrick as their sales associate!

sncrowson

May 11, 2012

Frank Roe was very helpful in finding us the perfect SUV to fit our needs. We purchased a 2008 GMC Acadia. We were just "shopping" and we weren't expecting to buy that day. Frank made the whole experience as painless as possible. We are extremely happy with our decision to buy a used family vehicle at Power GMC. Frank went above and beyond. He was honest, friendly, and professional. We will definitely be back to see Frank for our next purchase.

babyta

May 9, 2012

They gave me great service. I purchased a car and its a nice car. Thank you guy. I'm very pleased to say they gave me a great deal with my car. Thank you power buick power.

tonymeg04

May 8, 2012

We had a wonderfully exceptional experience working with Frank Roe of Power Buick GMC. Frank was upfront and honest about details regarding our 2005 Jeep Cherokee . Frank was very efficient and thorough throughout the process. We will definitely share our experience with others and come back if we have other car needs.

paullemmon

Apr 28, 2012

Milt Frye made buying a new car very plesant experience. The first time in my life had as relax atmosphere buying a new car. I have already given his name and the Name of the dealer. Milt is not just a salesman, He is now a friend. The F&I man was a joy to work with. He explained every thin very well land I understood what he was offering. I have not had to deal with your service dept. as of this time, and I am thank ful of that. However if you servicce treatd me 1/2 good as everyone else i will be really impressed.

Jaredlockman65

Apr 26, 2012

Frank roe of power gmc helped me find a nice clean good running truck.bwfore i even went to see it he sent me every picture i needed to see of all the flaws and all the goods he helped me out in under 30 minutes and we were gone!next time i need a vehicle ill ask for frank!I live in grants pass so i had a 3 hour drive half way thrue it frank called amd asked how the truck was running:)

StevenAkers

Apr 24, 2012

i heard about power gmc from a flyer in the mail. i visited them searching for a new vehicle and looking to trade in my chevy pick up. dan greeted me apon entering the building. we spoke breifly about what i was looking for and about trading the truck in. he was very friendly in explaning different options to me. to be very honest i have been to a few other dealerships looking at several other vehicels. i won't name any but it seemed most all of them were very unsaticfacorty in thier sales tacktiks. dan was very friendly and honest with me about everything, most of all he was patient. all they other businesses just wanted to get the contract signed at ther price and that was it take it or leave it . to me power gmc was great i've told all my friends and family about my buying experience with them. to make it even better the next day they contacted me to let me know they got me an even better intrest rate then agreed apon. to me and my family, dan and the gentlemen at power gmc are the greatest!

sierrakers

Apr 24, 2012

I had a pretty good experience over all. They worked really well with my budget and made the whole process very easy. I got a great car at a great price!

virgil blakey

Apr 24, 2012

I am giving this a good rating becouse thay went out of there way to get the truck to the lot so I was able to check it out, and later bought the truck. Celso Perez and his staff did a good job .

rmndbrk

Apr 23, 2012

I really enjoyed the attention given as I was searching for my next forever car. The dealer was very friendly, answered all my questions, and was very knowledgeable of the vehicle I was interested in. I would definitely recommend Power Buick of Salem to any of my friends who are looking to purchase a car.

Earl G

Apr 22, 2012

They found a car that I like when I did not Know what I wanted. They worked hard to get the deal and price that I could live with. I would go back if I need to buy a car again the staff was every nice.

Pat&Barb

Apr 21, 2012

The salesman, Ryan did not try to pressure us in any direction, he simply answered our questions and showed us the vehicles which met our criteria, not his criteria. When we had determined the vehicle we wanted, which was not part of their inventory, Bill was willing to work with us long distance (we live in Newport). He willingly negotiated the price and once agreed, obtained and prepared the vehicle for pick up, all on our promise that the information we provided was accurate and that we would show up to buy the car. When we took delivery of the vehicle, Vic efficiently walked us through the financial process. The vehicle was ready at the time agreed and the delivery process went smoothly.Overall, this was the most enjoyable and comfortable car buying experience we have ever had. Pat & Barb

Exposure82

Apr 19, 2012

I had a really fast and friendly experience with Derrick when I came in looking for a new family car for my wife. He found a car that met my wifes very picky criteria and at a price that was very affordable.

stephram3

Apr 16, 2012

Jose made me feel excited, and proud of my new purchase. He made sure I got a great deal, and also that I did not feel pressured. Dealership was also full of great staff, with great customer service, and great attitudes.

bdd

Apr 14, 2012

very friendly great to work with, a laugh a min.and very profional. i would do business with them again. thank you very much,darrell

gunka

Apr 14, 2012

I have known Milt for years. He is a good old fashioned saleman. No pressure. Just good customer service. If you need something just ask Milt. Best of all you are not dropped after the sale is over. This dealership will continue to help with anythingyou may need after the sale. I recommend you take a few minutes and stop in to ask what Milt can do for you on your next truck or car purchase. Thank you Power Buick GMC of Salem for your great team.

Joseph.lane1

Apr 14, 2012

Derrick Cooper sold me a Yukon for a great price and he is a very nice and realistic dude and needs a raise for busting his ass to sell some cars for the dealership, And for his growing family. Sincerely: Joe and Kayllie Lane

kylewens

Apr 13, 2012

The service was very good and helpful. They were very knowledgeable when it came to the cars and trucks and were very friendly. I would reccommend them to my friends and family.

amypie85

Apr 12, 2012

I went in for my first auto loan since I was living in Salem and working in Portland and our only car decided to die on us. Frank was a great help and in no way tried to twist our arm to take a car. I love my car!

sue2

Apr 11, 2012

Milt Frye is the best! No pressure, just plan, good old fashioned customer service. Just when we thought buying another Buick was out of our reach, Milt found a beauty for us. We have bought many cars from Milt. We worked with him when he was at Willamette. He is a great salesman. We have driven a 2006 Buick LaCrosse for 5 years. We purchased a 2012 La Crosse from Milt in January. I love it. It is so beautiful and rides and drives like a dream. If it wasn't for Milt's experience and knowledge, we would not have bought another Buick. We had our minds set on a SUV. Amazing since it's hard to change my mind once I have it set on something else. You can thank Milt for our purchase. You have a good person and I recommend him for dealer salesman of the year. Thank you Milt!! Great job.

CourtneyCassidy

Apr 10, 2012

Our overall experience at Power Buick GMC was outstanding. Frank Roe did an amazing job on finding the right car for us. At first my fiance and I were having an awful experience finding a car for the right price in our budget, but when we came to Power Buick GMC and met Frank Roe, our mind was set at ease. Within a few days we drove home our 2003 Chevy Impala and we couldn't have been happier. We have been complimented on our car wherever we go and I will and have recommended this dealer to everyone i know.

joejr69

Apr 10, 2012

My Names Joe Frost Jr I went to Power Buick Gmc, to visit Frank Roe a very friendly salesmen. Just when i thought i wasn't going to be able to get a 4x4 pick-up Frank set me over the hump. Had a great visit while i was there and i left extremely happy with my new 2006 chevy 4x4 pick-up. If you are down and out about vehicle options go visit Frank Roe at Power Buick Gmc and they will get you a done deal.

roddog_51

Apr 9, 2012

To whom it may concern, My Name is Rodney Thompson and I bought a 2006 Chevy Tahoe from Power Auto Group out of Salem Oregon. The salesman that helped me was Frank Roe. I would just like to say that Frank Roe is an outstanding individual that should receive an award for excellence and customer appreciation. He went above and beyond to make sure that we were satisfied with what we had purchased. We had some issues with the vehicle shortly after we purchased it and Frank took care of us! We are very thankful for his service and will be buying our next through Power Auto Group, and hopefully again from Frank Roe.Thankyou,Rodney Thompson

Arouse99

Apr 9, 2012

Being a car salesman is probably one of the hardest jobs, unless your selling a great product and your name is Frank Roe. We got straight down to numbers and nobody's time was wasted. Great salesman, great dealership, and I got a great car. Thanks again!

suture

Apr 9, 2012

Although I shopped with their parent company, Power, in previous years my husband and I came to Frank Roe in 2010 to purchase a vehicle and had a great experience with Frank Roe and Hector (Rodriguez?).

rcrowsoncrc

Apr 9, 2012

Great service! Easy to work with, very personable, extremely knowledgable, willing to work with you. Frank took the time to make sure we got everything we wanted and made absolutely sure we were happy with our choice!

ddeesv123

Apr 8, 2012

We went in to look and price cars. We were shown one we really liked and the price was right. The only thing I didn't like was the amount of time I had to wait before I made the deal. I don't know if they were checking our credit or what but it seemed to take forever. We liked the car, the color was good, the thing we were waiting on was the price and it seems to me we should have been waiting in the car checking out the features rather than in the showroom. Dan was very nice and steered us to the car that had the features we wanted. Also told us about the special that was running that week because of the car show in Portland. When we finally got into the accountant and signed the papers it went quickly. However we are still learning about what the car can do. Rather than the amount of time I spent waiting I would rather have learned how to move the seats, sign up to on star and use the built in telephone device.Everyone likes the car and have had good comments from people who bought way more expensive cars. We just returned from a long trip and the on star feature was invaluable. It takes you onto 2 lane roads and not just major freeways like our old GPS did. It went the shortest way and we just loved it. We received phone calls thru the car system hands free too. Loved it.

sjolander_sarah

Apr 8, 2012

Frank gives excellent service; He understands its about building a relationship and making that connection first. He isnt about "hard pressure sales" and is honest. When I am ready to buy late this summer, I am going to give Frank Roe/Power Buick GMC my business. Talk is cheap and trust is earned. Frank has earned my trust.Power Buick GMC is lucky to have someone like Frank Roe on their team! Sincerely,Sarah SjolanderAlbany

Amber1369

Apr 6, 2012

Most honest salesman I've ever met!!!! Very helpful and friendly. not only out to make a dollar, and makes sure your aware and comfortable with everything.

dj.eickhoff

Apr 6, 2012

Frank is the man. He helped me get out of my huge debt and huge car payment and into a cheaper vehicle that I had been looking for with my car payment cut nearly in half. I had been trying to get rid of my other car for months, and all it took was one stop to visit Frank. It was a very professional, friendly, no-pressure situation. Not something commonly associated with the car purchasing experience. I was in and out in less time than I have spent at any other dealership. I have bought multiple used cars and this was by far the easiest experience I have had. I would highly recommend that anyone stop by and talk to Frank about purchasing a car!

roadready48

Apr 6, 2012

Frank was on top of everything. We started out working with him online and by the time we got to the dealership he had everything ready to go, just signatures. We were in and out in roughly and hour or less. We have never worked with any sales that quickly and there was no pushy sales pitch to get us into something we could not afford. He carried out what he said he would with no gimmicks or strings attached.

stilltoken

Apr 6, 2012

Frank was extremely helpful getting us into a vehicle. Great salesman went out of his way for us. I would definitely recommend any friend or family member to buy from him.

hcastleb

Apr 6, 2012

The customer service given from frank was wonderful. He didn't haggle us or try and take advantage. Very honest! Will definitely be seeing him in the future when I choose to buy again.

Syahama1

Apr 6, 2012

This was the quickest, easiest car buying experience I have ever had. Promises given were KEPT !!!! Frank did everything he said he would do. I felt like family, valued!!! That is Huge.

Chris Fullbright

Apr 6, 2012

I came in there with 3 of my kids an we had a great experiance. I hate buying cars from a dealer, until today. I look forward to working with Frank again. And plan to send people I know to him an not feel guilty doing so.

JessJBull

Apr 6, 2012

Frank helped me get even more car than I had hope for. He made the buying experience so easy and he took care of all the small details. He is my go to guy anytime I think about car shopping or hear about anyone looking. He is definitely the best around.

tryston

Apr 6, 2012

Frank was awesome to work with, you can tell that he takes alot of pride in his job and seems to really enjoy it. He helped me get my first car for a great price even when I had no credit and a small budget, was always quick to get back to me and always had my best interest at heart, I highly recommend people looking for a new or used vehicle to go through him.

Jcallis1

Apr 6, 2012

I think overall Dan did a very good job of helping me out. At one point i was not happy with the price, but he was able to bring i down to what i wanted.

Mandish339

Apr 5, 2012

I am very pleased with the work that Frank Roe put into finding us the car we were looking for. I would recommend him to any of my friends and family. I will so come back to him to by my next car.

Bigwilly85

Apr 5, 2012

I recommend Frank to anyone and everyone. Not only has he been my friend for years he's the best at what he does. He's gotIt down! You tell him what you want. He finds it. You buy it. The best part is it takes less than an hour.

knj3702

Apr 5, 2012

Frank worked with me extremely well and helped make us proud happy owners of a camero! It was an excellent experience and we are greatful for his time and help with this!

ericburdge

Apr 5, 2012

I came in looking for a truck Frank was pretty busy so he helped me as much as he could he also had Jose helping me they got it narrowed down quickly to find a vehicle for my family. I returned in January and talked to Frank about a little sport car told him what I could afford and he came back with numbers that worked.immediately Frank worked hard to help us twice now and I plan to return to do business with him later down the road he made the experience quick easy and.to the point I appreciate his help as well as all the guys at power

kimberlymcginty

Apr 5, 2012

Frank was very understanding of our need for a vehicle right away and made sure we left very sastisfied (not even hours after walkin into the dealership)! It says alot about Frank, knowing that when I decide to make another purchase, I WILL be coming to him! All 5's for Frank because we were more than just a sale :)

tburlingham

Apr 5, 2012

I worked with Frank Roe on upgrading my wife's SUV. We got a very fair trade in price for our Explorer, and a great deal on our Expedition. It has been problem free for 20,000 miles so far. Looking forward to working with Frank again in the future, by far the most pleasurable buying experience yet!

tjsearthmoving

Apr 5, 2012

Frank always gives me the best deal. He finds a way to get us out of negative equity and into a vehicle that better fits are situation. We rotate through many vehicles and always buy from Frank. No hassle, no need to negotiate. He is a straight-shooter and you know where you stand with him.

leebrown88

Apr 5, 2012

I consider Frank Roe a friend before a salesmen. I come to catch up with Frank and end up buying a car without it even feeling like the stereotypical "Used car salesmen" experience. I have bought 3 vehicles from Frank and have sent many referrals to him. He is a "diamond in the rough" in the car business. You will not feel pressured, you may even have some fun. I will continue to send my friends and family to Frank. Hopefully I can stop sending myself to Frank for vehicle changes, but I've said that before. Thanks Frank! Keep killing it.

secondnature1980

Apr 4, 2012

We went in not knowing if we were going to be approved for anything or what the case would be... we just got there and were immediately greeted by Mario... we gave him some basic information and he went in and matched us to a couple of cars, he brought one around... an 04 Pontiac Grand Prix... and we instantly fell in love with it.. he gave us top dollar for our trade and worked out the details with us... pressure free! the last time I bought a car it was a total nightmare but not here at all! I will totally recommend Power to anyone who is looking... and for our next vehicle, you BET I will be back. Vic.. the Finance manager, was awesome too!! We are a gay couple too... and they did not treat us any different... Thanks again!

gb2410

Apr 3, 2012

Frank Roe at Power Buick GMC Auto in Salem, OR was very helpful to us. We were able to get the car we wanted,down to the small details, at a price that was in our budget.

DerrindaHowe

Apr 2, 2012

I initially went into Power to view a car advertised online which unfortunately had already been sold. I originally was working with Frank, but when I returned to the car lot to view cars, he was not available, and I was introduced to Jose. Although Jose wasn't aware of my previous conversations with Power, he spent the time to review exactly what I was looking for in a vehicle both in options and pricing. I haven't had to purchase a vehicle in years, and wasn't looking forward to the experience at all, but he made the vehicle search even enjoyable, which I wasn't expecting in the least! The sales support was great; unfortunately, my experience with the Finance Department was not. The Manager did not pay attention to my criteria, and I felt like I was being pushed into a vehicle I was not interested in with a price tag I didn't want. I was misled as to what vehicles were available, and even misled on the pricing. Definitely impressed with the Sales Staff so I would recommend Jose to anyone in the market for a car!

grandpacook

Apr 2, 2012

After the car we ordered came in wrong with no fault of the dealer they stepped up and found us another vehicle upgrade at the same price which we are very happy with.

scott.moehlmann

Apr 1, 2012

i was given franks number from a friend because i was looking for a different more relieable car. when we first started talking it was a little dificult Frank i think because i am nervous to spend a lot of money. But Frank put up with my constant texting and calling and nervousness and was the most helpful person i have ever encountered when it comes to buying a car. he was verry supportive and knowledgable and worked with me and my finances and got me an amazing car. all in all i will be recomending Frank and Power GMC buik for any of my friends or family that needs a car. thanks for all the support and help and i look forward to doing buisness with you in the future.

Robo1973

Apr 1, 2012

I am a 3 time return customer to Power Mazda on Hawthorne. I called ahead after scouting several vehicles online. Ken there said come on down we have the ones you want in stock. I did and when I got there none of the vehicles I wanted were there... The salesman kept trying to up-sale me into vehicles I could not afford... so I left dissapointed. Decided to stop at Power Buick GMC on my way home where I was greeted by Mario Batres. Explained the situation to him and he both listened to me and apologized for the other dealer. Mario was not pushy and the key was he listened to me. After hearing what I was after showed me a couple of cars and pulled off a blockbuster deal. I owned 3 vehicles and Mario pulled off a 3 for 2 trade deal... I traded off a 1991 Toyota Tercel, a 1996 Dodge Grand Caravan and my 1999 Mazda B 3000 truck and walked away with a 2001 Kia Sprectra and a 1998 Isuzu Amigo. I was amazed by Mario. I saw the Isuzu online and it was at the Lincoln City Store. Mario said no problem and got a driver to deliver the Amigo so I could test drive it and ultimately take it home. Mario saved Power's reputation and kept me as a happy satisfied customer. I have now purchased 5 different vehicles from Power and will hopefully buy from Mario again. I hope Mario gets Kudos for this deal because he made both me and my girlfriend very happy! Awesome Job Mario Batres! You Rock! Thanks Power Buick GMC.

a.lorenzo

Mar 31, 2012

We went in to see someone else but because he was busy, Mario helped us. We couldn't ask for a better guy to help to get what we needed. He showed us a car that was cheaper than the one we went into look at, and that was a better year. He was great with helping us get the car, and waited patiently. This being our first car, it took longer than we expected. We were there an hour after closing and not once did he complain. Mario was great. I have nothing bad whatsoever to say about him.

Heidi Saucedo

Mar 28, 2012

I was very pleased with the level of professionalism that I recieved at this dealership. Being a return customer I was treated very well, Thanks again.

dmkickland

Mar 28, 2012

I had a great experience with Mario and the other employees. The vehicle I was currently driving broke down in front of their lot. They took the time to come out and push my truck out of the road and then stayed open for an hour after hours to help me get a new vehicle. They were very gracious and took very good care of me and my son. As a single woman I did not feel like they were trying to take advantage of me or the situation. I was very frazzled and they handled the situation very professionally. I will recommending them to my friends and family for all future purchaces and will also return when I am ready to buy my next vehicle.Thank you

akila

Mar 25, 2012

customer service was great and they put up with alot as I,m not the best people person. They stuck with it until the deal was done and work with me to find what I was looking for within my means and without to much presure. I didn't have any work done so can't speak towards that.The overall experience at this dealer was very good.Price, well what can I say, it is a sad thing that only the rich and welfare recipients that work the system can afford a new vehicle.

vhector87

Mar 24, 2012

Celso perez is a great sales man, he was very helpful and worked hard to find us a great car. He also has a great personality and is not to pushy about selling you a car

tiffanyrussellehamilton

Mar 16, 2012

We had a great experience at Power Buick GMC of Salem with Celso Perez. He patiently showed us numerous new and preowned 3rd row seating options. We were a little hard to please, because we wanted both extra seating and good gas mileage. We explained our price range and other specs, and Celso contacted us when good pre-owned options came available. When we expressed an interest in a Mazda5, he even brought over a new car from the Power Mazda dealership for us to test drive. We loved it and bought it. Everyone else was very nice too - popcorn and SpongeBob kept the for kids happy while we checked out the options. Thanks Celso, Vic, Henry and everyone else at the Power Buick GMC of Salem dealership! --The Hamiltons

Katiehollings

Mar 16, 2012

Frank is awesome! He made it quick and simple. I know I can trust him and I know he will be straight forward with me! He got me the perfect car and I totally 100% recommend him!

twinsmom98

Mar 13, 2012

Frank was fast accurate, and fun to deal with, i came up from eugene, or and all my paper work was ready to go excellent.

arreece

Mar 13, 2012

We received great customer service from the time we arrived from Derek and Mario. Vic and Henry went above and beyond to make things happen for us. We absolutely love our new vehicle we bought from them and will tell all our friends!

tpittman1184

Mar 12, 2012

I had a fantastic experience today buying my 2010 Ford Focus from Power Buick GMC of Salem. I wanted to keep my money local when I started to shop for a new car so I decided to give these guys a shot first. It was absolutely the best decision. The salesman, Dan, was knowledgeable, friendly and most importantly: NOT PUSHY. The first question was "Can I help you find something". That summed up my experience with Dan as he spent the entire time trying to help me pick out what I wanted and then worked his tail off trying to get me the best deal. There was some negotiation but in the end I got a fantastic car for a great price, and the trade-in offer was a huge bonus as well.Next, I worked with their finance manager Vick. He was a hilarious guy who really made the process painless and he was also really helpful in picking the right warranty for me. He was a straight shooter and didn't try to BS me about any aspect of the deal. Finally I met Bill who I assume was the store manager. He took some time to shoot the breeze with me and was a really friendly guy. When the store manager takes some time to say hi and introduce himself like that it makes you feel like a valued customer.Bottom line these guys got me a GREAT deal and did it with knowledgeable, friendly service. They've earned a lifetime customer and I'm going to be back the next time I need a car. Strongly recommended, 5/5 Stars.

Mcmiller0308

Mar 12, 2012

Mark & Billy were so great to work with. We will be buying our next vehicle from them. This was the best car buying experience we have ever had....Thank you so much!!

ati2ude

Mar 8, 2012

I have bought many cars over the years and have never had such a great experience as what I had at power. Jose was very helpful right from the start. He was very friendly and polite. He gave me plenty of time to consider things without trying to pressure me. Zyek (sorry if I spelt it wrong) was great also. He explained things to me and helped me get the car approved. Henry was by far the best part of the experience for me. He fought to get me a better APR and even lowered the price of the car for me. I have to say I have never been treated better. I will always buy from Power and recommend them to anyone looking for a car..Thanks Guys!!!

sestes46

Mar 7, 2012

We had a very nice experience with Power dealership and their employees. We were not pressured at all. They gave us time to talk it over. Mario did not pressure us at all. I would recommend them to anyone.

Kelsey777

Mar 7, 2012

I am so beyond thankful for all of Mario's help in finding the perfect car for me!! He was extremly patient and very helpful with the process, and upfront and honest about the cars I was looking at, my fiance got a car from him back in December and he is also very happy about his decision. I never once felt pressured into a car and Mario never showed me anything out of my price range. He was more than willing to help us look at cars at other Power lots, as well as drive over there to meet us so we could look. He is hands down, by far the best car salesman I have ever worked with, and would, without a doubt, reccomend him to anyone looking for a new or used car!! I am so happy with my decision on a 2012 Mazda 3 and once agin extremly thankful to have Mario's help in this process!!! I will definitely go back there in the future!

Johnny123

Mar 1, 2012

I give this rating because of the strive and honesty in the salesman Mario Batres. He was more than willing as well as went completly out of his way to get me a vehicle. The best part about it was his sincerety in doing what was in my best interests.

margarita0528

Mar 1, 2012

I have to admit that my first time car buying experience wasn't easy... none the less I can't thank the entire team at south Salem POWER GMC BUICK enough, for all they did for me. It all started with a phone call regarding a truck. Frank let me know that I could go to the dealer and see any of the cars they had posted online. When arriving at the dealership every body greeted me with a smile and a firm handshake. I never once was pressured to give personal information and fill out paperwork. I felt as if I was the one in control all of the purchasing decision were made by me. I soon was introduced to Mario the nicest sales man I have ever met. He and the general manager Bill showed me so much respect and LOTS of patience; staying open late and relocating vehicles at my convenience. When I made my decision, Vic , Powers finance manager did his best and got me the best deal ever! In the end I got a great truck at a great deal from a great dealership. These guys deserve more than 5's. I recommend Power Auto group to anybody and everybody. thanks again to Mario whom i can't thank enough for all he did for me, also to Henry whom reassured me that that I was going to be well taken care of at Power.Thank you for making me feel valued as a customer!

gmm1

Feb 29, 2012

I had a truck break down on me on a friday and needed to find something to drive to work on monday so after asking around people told me to go to power, they will have what you need. I pulled into the lot and met mario batres and he showed me the trucks that i was looking for and listened to my situation and we went from there. he helped find me the truck that worked for me with the price and payment I was looking for.I recommend power moters to anyone who is looking for new or used cars or trucks.

slizaola

Feb 29, 2012

I bought a 2012 Chevy Equinox Lt. The main reason why I decided to give this dealer all five, is because the service was great, Jose was very friendly and he help me all the way through my purchase. When I went to the dealer the car that I wanted was not available at this dealer, but Jose looked at other dealer to find me the car that I wanted. The price of the car was reasonable and affordable, other dealers had it at a higher price. The quality of Jose's work was excellent, I wish I could rate him 100 but the highest is 5. I have recommended this dealer and Jose to my friends who are in a look for the perfect car and at an affordable price. POWER BUICK AND GMC is the way to go.

enclavehappy

Feb 29, 2012

I went into Power Buick to buy my first car as a single (widow) woman. Having had a bad experience previously,I was hoping not to have a similar problem at Power. I was welcomed and treated with respect. After a brief description of the car I was interested in, Mr. Perez selected a car for me to drive, and it was perfect. I felt I got a very fair trade-in value for my 2006 Buick, and we reached agreement on a fair price for the new one. I will recommend Celso Perez at Power Buick in Salem to everyone I talk to about my first purchasing experience.

allhonesty

Feb 28, 2012

My experience with Power Buick GMC in Salem was great!! The customer service was very friendly & tenative to my needs. They made buying a new car very easy!! My only complaint is that their service department does not have very convenient hours, but the company will try their hardest to work around your schedule to accomodate to your needs.

Jacquie2005

Feb 27, 2012

We are very pleased to purchase our SUV through Power Buick GMC in Salem. Frank was very helpful and went above and beyond to make sure we were happy. He even stayed late, taking time away from his family, to help us out. Not only did he stay late, but while we were signing our paperwork he took it upon himself to fill out new car with gas. Thanks Frank! We couldn't be happier with our purchase and highly recommend this dealership!

audreycollege

Feb 25, 2012

I would definitely recommend this dealership. I came in looking for a new car, but I am on a limited budget & wasn't sure I could afford much. I was so pleased when the salesperson (Jose Lizaola) assured me he could find me something within my budget. He was true to his word and I am now the owner of a new car!!! Thank you Jose for top notch service! I will recommend you and your dealership to my friends and family!

liberty1984

Feb 23, 2012

I had a very good experiance buying my first car. Frank was very helpful and made it very easy to understand the prosses i i have been recommending this dealership and frank to everyone i will do business withu all again

Matthew.loos

Feb 23, 2012

Frank was a pleasure to work with. He went above and beyond to make sure we got a reliable vehicle even though we were a bit credit challenged. I will recommend all my friends and family to Frank and Power GMC. It was one of the easiest purchases I have made with a car dealer yet. Thanks Frank and Power GMC

knudlz1981

Feb 22, 2012

Frank is an amazing salesman. I bought a car from him after an accident in November of last year and again after another accident (different car). Frank made the process really easy. I got to the dealership at around 10:00 am and was at work with my new car by 12:30. My wife was really shaken up after the loss of her favorite truck and Frank was able to help her get into a newer, nicer truck and we are both happy and grateful for his help.

chiro58

Feb 19, 2012

I was not expecting Frank to be able to do much with my current situation of being completely upside down in my expedition. He was very upfront about what was possible for me. He cut out all the typical bs usually associated with the process of you write a number , I write a number then i go talk to my "manager" (I go refill my coffee cup and let you think im talking to my manager). He got me out of my bone stock expedition and into a H2 hummer with all the bells and whistles for the same payment i had. Everybody I dealt with at Salem Power Buick GMC was great, quick at getting me in and out, and making sure I was happy.

Mclyons21

Feb 18, 2012

Frank took the time to help me find the right car that would work best for me. Thank you all for the great work, mary lyons

welfen

Feb 18, 2012

Mario was friendly, a great listener, and, best of all, no pressure! He made the experience easy. Also, I was delighted to see Milt there. We had purchased other cars from him over the past 30 years and his presence made me feel completely confident in my choice. Thank you Mario and Milt!

Missmolls83

Feb 18, 2012

Frank was awesome. He found us exactly the car we were looking for without trying to pressure us into a something we didn't need or want. We didn't have money for a down payment and were afraid that would affect our ability to get a good car but he helped us find exactly what we wanted and worked with us to keep it in our budget. The whole process was very fast without a lot of hassle and all our questions were answered quickly and earnestly. Will definitely recommend to other friends looking to buy.

ccg71584

Feb 15, 2012

I was able to find a car that met my specifications and all of my questions were answered truthfully. Frank Roe was friendly and personable, I would buy a car from him again and recommend him to friends and family.

hlavinkab

Feb 14, 2012

I was very happy with my service I recieved from Frank Roe and his coworkers at Power Buick GMC of Salem. He made my experience of buying a vehicle quick and painless.

Chev05

Feb 13, 2012

We were pleased with the customer service we received from the first contact online,all the way through to the end of our purchase. Frank Roe had the vehicle setting out ready for us when we arrived and stayed with us answering all our questions. The signing of the paperwork was also quick. We will buy from Frank at Power GMC buick in Salem again in the future.

phoenix 1

Feb 11, 2012

I gave my rating because I told my salesman my problem and he said he would do everything in his power to help me and he did just that and more that is the first salesman that has done and did what he said he would its nice to know there is still good people out there

matthew_taylor

Feb 11, 2012

After working with a Ford dealership in the area and leaving feeling frustrated and upset, it was a pleasure to come accross the friendly low pressure sales person that we found in Mario. Of all the sales staff I have delt with in my life I feel Mario takes the gold metal for best experience ever. Honestly...if he had been the person I delt with at the Ford dealership, I would have probably purchased my truck from them. It was the service and respect that I felt from Mario and the funny guy in finance that made the sale for me. I look forward to seeing them when I go in for service, and I would highly recommend them to anyone that is looking for a new car...even if they were looking for something other than a GMC or Buick. The servise here just might change their mind.

seirra426

Feb 11, 2012

THE BEST SERVICE I HAVE EVER GOTTEN. THIS DEALERSHIP DOESN'T COMPARE TO OTHER DEALERSHIPS. THANKS TO JOSE LIZAOLA, HE WAS REALLY FRIENDLY AND GOT DOWN TO BUSINESS.THE PRICE IS REALLY GOOD AND NOT A RIP OFF LIKE OTHER DEALERSHIPS..GREAT JOB! I WOULD REALLY RECOMMEND THIS DEALERSHIP.

micman112

Feb 11, 2012

I bought a car from frank about two years ago. Good car that was fun and what I was wanting at the time. Frank got ahold of me and just asked me how I was doing and let me know if I was ever wanting a different rig that he would give me a hand in finding one that was right for me. I gave him a list of things to look out for, things I would be interested in. Withing two weeks and a bunch of communication between the two of us, he texted me and asked if I'd be interested in a small chevy S10 pickup with good gas mileage. Almost like he read my mind. This truck is awsome! Has space, everything works, great price, and they even worked with me on my trade in. They paid off the rest of my car and got me a great APR on my new financing. He knew I was not in the greatest spot with money. And he worked with me if I was still interested. And I was not gonna pass up a deal like this. Thanks Frank.

sherri tollett

Feb 10, 2012

He is a great salesman. Looking forward to coming back. I will be trading my car in soon and would like to have Frank help me again.

johnboy4ever

Feb 9, 2012

What can I say other than I would never want to purchase a vehicle from anyone other than Frank Roe. This is the 3rd vehicle I have purchased from Power, and to be more specific, Frank Roe. He is an exeptional salesman, and I always feel that I have been treated with friendliness and fairness when I work with him. The power name has also been good to me, and when I walk through your lot/lobby I am met with smiles and welcoming. I have and will continue to recommend my friends and relatives to purchase a vehicle with Frank/ Power, and I think that any company is lucky to have such a hard working salesman that obviously has my best interest in mind. Thank you for helping me to get into exactly the kind of vehicle that I wanted, for such a great deal. I look forward to doing business with Frank and Power in the future.Sincerely,John Wolfenbarger

klw13tiger

Feb 9, 2012

The customer service I received went above and beyond anything I had expected. Frank did an excellent job finding out what vehicle best suited my needs and preference. It took a couple of tries, but we finally found the compact SUV of my dreams. Frank worked hard to get me the best deal and loan rate for my new GMC Terrain. He also did a great job explaining all the benefits of purchasing a new vehicle vs. a used one. I came in completely expecting to settle for a used vehicle. Frank took the time to show me it was well within my means to purchase a new vehicle. I am now a very proud and excited owner of a 2012 GMC. I left POWER GMC feeling like I had really been taken great care of. Frank goes the extra mile and checks in periodically with me to check on how I am loving my vehicle, and how I am adjusting to all the great technology that comes with it. As far as friendliness, I feel like I have a great friend at POWER GMC that I will most definitely recommend to anyone I know that is looking to buy a car. The price I got for my Terrain was much more affordable than I had thought it would be for all the great features it comes with. Most importantly to me it has a fuel eco button and an instant fuel economy gauge. I am now learning how to get the best fuel efficiency that I possibly can just by adjusting the way I dive. This was an awesome upgrade from what I previously drove. The next most important features to me that it possesses are the touch screen radio/rear back up camera, and the easy USB access for my Ipod hookup. Not to mention a center console compartment that really seems to be bottomless. My over all experience was very fun, exciting and gratifying thanks to Frank Roe.

tabbycat2223

Feb 8, 2012

We had to travel, but he did everything he could before we got there so we just finished it up and we were on our way! Great service!!

Zebra1102

Feb 8, 2012

I was very pleased that they were able to find me exactly what I was looking for! Also they made sure the car was safe for my family and I!

jtwtre

Feb 7, 2012

frank is a great sales person he makes buyin our vehicles so easy some time to easy he knows his job and make feel welcome as soon as u step foot in the door i have been to alot of dealerships but goin to frank is the best desion i have ever done i will never go any were else that speeks for it self thanks frank.

bagman0

Feb 7, 2012

It was a very enjoyable experience buying my Challenger. The group was very friendly and helped me with my needs. I enjoyed the " Not to much BS" experience. I was even offered an engine detail when I commented on it on a return trip to sign papers. Thank you!

ponnie

Feb 6, 2012

I JUST WANT TO LET YOU KNOW GUYS THAT ...I WILL GIVE YOU A 10 IN OVERALL..YOU ARE AWESOME MOST OF ALL JOSE PEREZ FOR BEING SOOO HELPFUL. YOU GUYS ROCK! I WILL LET MY FRIENDS AND FAMILY KNOWS WHEN THEY NEEDED THE CAR THE MOST, AND WHERE TO BUY I WILL LET THEM KNOW THAT POWER BUICK GMC HERE IN SALEM IS THE BEST! AND THANKS ALSO TO HENRY AND THE MANAGEMENT! MORE POWER TO YOU GUYS! KUDOS TO ALL OF YOU! GIPONNIE AND RON SZCZEPKOWS.

lovemy08honda

Feb 5, 2012

what can i say about jose he is very friendly he helped us find what we wanted and didnt rush us in any way he sold us our truck last year and we needed a car so we came back and talked to jose and he drove us around to find what we wanted when we didnt find it in salem he found the perfect car in corvallis and had it sent to salem so we could buy and not have to go any place else. we really like and trust jose and the rest of you at power buick you got us a good payment and a great rate thank you for all the work you did for us. dave & geri pierpoint

kylie13

Feb 5, 2012

They go out of your way to get you the vehicle that you need and make sure that you always leave happy and satisifed. I would recomend everyone to buy from here!!! I know I will be getting all of my vehicles from here.

Amock1988

Feb 4, 2012

It took me a few months to find something that was really going to work for my situation. Frank never gave up and made sure to find me a reasonable deal. Great experience working with power!

axmaker374

Feb 3, 2012

Frank was very helpful in my recent venture in purchasing my daughters first car! He was informative about the cars i expressed interest in, and also upfront about what to expect as far as financing. Also I do not recall the finance person you have there, but he worked hard and got me an amazing rate on my loan:) I will be coming back when I am ready to purchase another car, and have already reffered a friend:)Thank you Frank! See you soon...Angie Axmaker

zoeylynn

Feb 2, 2012

It was a pleasure working with Milt Frye when we purchased our 2012 GMC Terrain. He was very helpful and patient with us as we moved our car decision from a Buick LaCrosse to the Terrain. We have dealt with Milt in the past and always feel that we were treated fairly with our trade-in and the price of the new car. It was a good experience all the way around.

corrine1201

Feb 2, 2012

Frank helped me to get the vehicle that I wanted and was extremely helpful and communicated throughout the whole entire process. I will definitely be coming to him again when I need a new vehicle.

h2os

Feb 2, 2012

My mother Jeannetta and I came to look at a car that I saw on craigalist, Frank has the person we dealt with from the start. The car we came to see just wasn't the one for mom (seats didn't fit her well). So frank politely said he will check for other possibilities on the lot. We became interested when we caw it, a car that was being traded in while we were there. As soon as the owners of the car we were interested in signed off or traded it in, we were able to look close and test drive it. Frank was the best salesman I've done business with and I have purchased many cars in my time, including a new Mazda B2000 lx 1985 right there on your very lot. I like franks friendly personality, product knowledge and the fact he delivered on what he said, instead of upping costs and losing our business. Frank has earned our sale and future sales. I like the POWER experiences so far. I enjoyed purchasing a new 2007 Yamaha Silverado in 2008 at the Sublimity site. It's nice that when you spend a fair chunk of money somewhere, that you go away feeling satisfied on many levels. Thanks! Sincerly, Darrell Waters and mom, (Jeannetta Daniel) :)

studeran

Feb 2, 2012

The atmosphere and environment while I was at the dealership was amazing, this was my first purchase from a dealership and I went in nervous about the whole process, but Frank made me very comfortable and made it as stress free as buying a car can be. Frank's follow through on little fixes was greatly appreicated. He also continued to check in with regards to how I was liking the new vehicle. It was nice to be looked in on after the sale and to know I worked with a salesman that genuinely cared.I also worked with Vic in regards to my loan paperwork and he went above and beyond my expectations getting me new documents to sign after I had left the dealership.