Porsche of San Diego

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 5.0 Overall Facilities: 4.9 Quality Of Work: 5.0 Friendliness: 4.9 Pricing: 4.9 Overall Experience: 4.9


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Checking on sale

4.5
Wafa on 10/25/2016

Customer Service: 4.0 Overall Facilities: 5.0

Good Costomer service Talked by phone I didn't visit the dealership but they return my calls and they check on my concerns thank u good Costomer service


Great Dealers

5
Patrick on 06/21/2016

Customer Service: 5.0

Contacted them via emails and text messages, Keith and his manager were very friendly. Keith even replied me after his working time, very appreciated. Unlike other cocky managers, Keith's Manager (Sorry, I don't recall his name), called me with a very friendly tone and attitude. Although our deal didn't go through, because of the car was not up to my personal expectation (nothing wrong with the car), but if I every am going to buy a Porsche, I would definitely consider this dealership.


2012 Carrera S - 30,000 mile service and sunroof repair

4.8
Love My 991 S on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Since I purchased my car from Porsche of SD I have had nothing but perfect service. I normally arrive at 7 am sharp before things get busy, and this time Ray was there to welcome me and get things processed and me into a loaner car in less than 20 minutes. Highly professional and courteous, and recognizing that you need to get in and out quickly, Ray also makes a point of using the phone (rare these days) to keep in contact and keep me updated on the status of my service work. He arranged for my car to be brought to my office when it was ready, and the loaner taken away. Convenience very hard to beat. I have found all the service staff at Porsche of SD to exhibit very professional, knowledgeable and courteous service, while always maintaining a hint of casualness and light humor, since, after all, driving Porsches is all about fun, isn't it?The quality of workmanship on my sunroof repair was perfect, with the technicians providing very thorough inspection and assessment.


All good

5
Mark C on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Top notch facility, lots of inventory, fair and professional treatment, a respectable trade in value and purchase price that they and I can feel good about. Salesman, Keith Hicks was simply great to work with, everyone on staff that I met revealed themselves to be genuine car enthusiasts so time spent there was actually a blast. High praise.


Boxster Fluid Leak!!!

5
Norman on 08/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Took my Boxster S into the San Diego dealer to have me leak investigated. My advisor Marcie Mernik was very attentive, provided a loaner vehicle, at set my mind at ease regarding the situation. Everyone in the service department, as well as the overall dealership were very professional, friendly, and concerned about my vehicle. In the end the mechanic assured me that the vehicle was not leaking any fluids and the situation was the result of a failure to cleanup around the oil pan during a previous oil change at another dealership. Great job by the staff at San Diego Porsche!!! Highly recommended.


Service Visit

5
heidin on 08/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my Diesel Cayenne into Porsche of San Diego for the second time - just an oil change.My advisor Les was terrific! Les was very helpful and called me as soon as my car was ready. Les even offered to bring my car back to me at work. Beautiful dealership- very helpful and friendly staff.


Vacation Struggle

5
Phoenix on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I lost my radiator in our new Macan S on our recent trip to San Diego. I had the car towed into Porsche Sand Diego and met Ryan Breshears. The service I received in getting the repair timely accomplished before we had drive back to Phoenix was extraordinary. This was out of pocket, and I would say worth every penny.


excellent service

5
Louie M Spencer on 07/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Major repair covered under the Porsche Certified pre-owned Warranty. No deductible and free loaner car that was nicer than my own vehicle. Ray Roper and Leslie Lisenbee were awesome . Multiple updates throughout the process. Service like that only seen at Ritz or better.


Great Dealer

4.6
gerapfe on 07/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

i needed a new Car key for my Porsche Cayenne . Ryan took care of me, great Job. great waiting room, nice place. very thankful.highly recommended


One step beyond

5
Lman on 07/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It's one thing to offer a great facility, another to go the extra mile. We just purchased a Carrera convertible from Porsche San Diego and had to bring it back for some additional items. We brought it in and noticed that one tire was starting to lose air. When we went to go pick it up, the additional work had been done, but the tire issue was not addressed. Hearing we were not happy, the owner stepped in and what followed was nothing short of 5 star. He apologized with such sincerity which was more than enough, but, instead of leaving it at that, knowing we hadn't eaten lunch, sent us to a most amazing place. The Rancho Valencia. WOW!.....that's all we could say.First of all, that the dealer owner got involved at all was just wonderful, but to go out of his way to treat us so well was truly magnificent. They replaced our tire free of charge in under 30 minutes and gave us an amazing lunch...No wonder why most of the Porsches on our block DON'T come from the dealer here in Carlsbad!! That owner would hardly say hello, never mind go out of his way. Julie Aq


Now THIS is what a luxury experience is all about

5
DocLawyer on 06/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

These guys nailed it! It's what a luxury experience is all about. From the sparkling clean showroom, to the sparkling clean bathrooms, to the amazing customer services. WOW....simply the best. We read the reviews on line and had to see for ourselves. We werent sure about color so we drove down from Laguna and truly enjoyed everything about the trip there. We bought a car, were in and out in less than 2hours. The Finance manager was great so was our sales rep. What a pleasure. its our first Porsche...but not our last...and definitely not our last from Porsche San Diego.


Thanks to Julian Aldaz

5
Aocjr on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently bought a new Porsche from Julian and the process could not have been easier. In addition we were out of town and he handled everything by FedEx, including delivering the car to our garage so that it would be waiting for us. I've never had any better service at a car dealership.


Superb Customer Service

5
M.R. on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently took delivery of my 2015 Macan Turbo...I'm loving it. Porsche of San Diego made It the best auto purchase experience ever. I worked with Daniel Lewis who is extremely professional, knowledgeable and friendly. I can't thank him enough for his thoughtful recommendations and excellent treatment he gave us throughout the process from order to delivery. Daniel really cares for his customers. I highly recommend that you look for Daniel when you visit Porsche of San Diego. Jeffrey Dodds handled my Finance and he was most helpful. Jeff found the best options for me and made the transaction go very smoothly. I am very happy to have worked with these fantastic persons.


great car, great dealer

5
jhglaw on 06/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my 2014 Cayman S from Pioneer Porsche. I placed a factory order to get exactly what I wanted. I placed my order before the 2014 cars were here. Julian made very good suggestions and tactfully insisted that I try some of the options on the new 911's. When the car arrived, the transaction went smoothly. I paid cash. I have the car serviced at Pioneer. Les Lisenbee is my service advisor. Les really knows the cars. Everyone I encounter bringing the car in for service, getting the Porsche loaner and picking up my car is genuinely friendly. Jim


great service

5
jhglaw on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have my 2014 Cayman S serviced by Pioneer Porsche where I bought the car. Les Lisenbee is my service advisor. Service is always great. Les knows the cars. Everyone at Pioneer is nice. The loaners are Porsches. Jim


Excellent Service

5
Jordy on 05/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very responsive and professional. They work was done on time and exactly as discussed in the estimate. Explained the work fully and took the time to clarify as needed.


Service Dept

5
marine55 on 05/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Some of the best service I have experienced. I received superior attention to my particular problem and the friendship and customer respect was excellent. I would recommend S D Porsche to my friends.


Great service experiences with Les

5
RossInSD on 05/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have dealt with Porsche of San Diego for more than 10 years. They have always been a great dealer but I have to compliment Les Lisenbee who has been my service advisor for the last couple of visits. You know how many dealers pester you to give them a good grade? They all want to be rated a "10" and they are not ashamed to beg or even demand such scores. That was certainly my experience with local BMW and Volvo dealers. On the other hand, Les just gives a "10" level of service as matter of course. He listens, gives good communication in return and takes your experience very much to heart. If all dealer service was this good dealer service departments would be much better regarded.


Just the right attention

5
Peter on 04/14/2015

Customer Service: 5.0 Overall Experience: 5.0

Everyone at Porcshe of SD was most helpful. I purchased a Cayman S from Julian a year ago and when I decided to order a Macan I knew where to go. I felt very much at home throughout the process, have a high level of trust in Julian as well as all at PofSD.


Nice experience

5
Michael on 03/15/2015

Buying Process: 5.0

I ordered and recently received my new Porsche Macan. Salesperson was Keith Hicks who was attentive, knowledgeable and courteous. I am from out-of-state and he was always available to take my calls, answer my questions, and walked me through the ordering process with suggestions on optioning the car, etc. All in all it was a great experience and I would recommend him at San Diego Porsche to anybody interested in the purchase of a great car. Michael


Great Service

4.8
Kenneth Rudy on 02/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

The Porsche dealership facilities were under construction for a period of time when I took my car in for service, affecting the service waiting area and the showroom. Therefore, I wasn't able to comment on the finished renovation. However, they did make acceptable temporary accommodations.


Best car buying experience

5
jb56 on 01/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Julie to buy my custom-built Cayman. She worked with me to make sure that I got the exact car that I wanted, including giving me feedback on options that were a good choice and ones that were not. I made her work for it -- I think I changed my order 3 or 4 times in the first few weeks, but Julie was always right on top of it and always sent me the build sheet by email for approval and verification. She kept me informed over the 5 month process between order and delivery, and even gave some advice on finance strategy which I ended up following. Once the car was delivered, I think she sat with me in the car for at least 20 minutes making sure that I didn't leave the dealership until just about every control and button in the car had been demonstrated.Would recommend her services to anybody.


excellent service, highly recommended dealership

5
Susan Tan-Angeles on 12/30/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks for taking Care of us , excellent service , from the time I arrived at your dealership , I was offered with excellent service, completely satisfied and one of the most important thing is I can trust you all with our vehicle. Thank you.


Les is The Best!

5
Rick on 12/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't speak for the dealership as they have not actually worked on our car, but Les Lisenbee is a great guy! The headlight bucket on my wife's Carerra had come loose and I didn't have access to the tool that us used to tighten the attaching mechanism. I stopped by the dealership yesterday to see if I needed to make an appointment for them to make the repair. After digging around the shop for a tool Les advised that I would need to make an appointment as he couldn't get his hands on the tool at that moment. After asking about the tool Les advised that it was part of the tool kit that should have come with the car. Les then opened the trunk and dug around the spare tire and found a tool kit that I didn't know existed. He then pulled out the tool and re-secured the headlight assembly. During the process of finding the tool kit Les also pointed out that our spare tire was just about out of air. Les is the Best!


Simply the best

5
Qualcommexec on 11/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After reading some of the online reviews I decided to visit Porsche of San Diego and Ms. Aquilino in particular. Although I have nothing against men, I seem to find that woman sales people are more willing to answer my questions with greater detail. She was marvelous! She made my experience even more exciting than I had hoped. My buddy bought a car there recently and had a similar experience, he's a gear head, and dealt with a gear headed salesman there, but she was just amazing. I've been dreaming about a Porsche my whole life and she made it great. After she went over all the buttons and gadgets she introduced me to the whole service team! She explained I was new to the brand. They were as excited as I was! What an incredible feeling, I really felt like I made the right choice. The dealership was not my first stop, but so happy it was my last. The reviews are SPOT ON. Julie was great!!! If you want no nonsense, and a great price without hours of haggling, no funny attitudes, or feeling like you may not know the difference between a 911 and a Carrera ( she taught me there was none) ask for Julie. She even called me twice since I bought it, to make sure I was enjoying it! I never had that before. Great place, awesome deal, sincere people. Make it YOUR last stop.


Leslie Lisenbee is the Best Service Advisor!

5
h911s on 11/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Les makes my life easier when my 911 needs little help. He's always friendly and make sure I have clean loaner car. He keeps me updated with phone calls when my car is in he's care. My car is ready when he promised and its always washed. He's prompt to return my phone call when I have general questions. Thank you, Les. You are my favorite!


I cannot say enough great things about Porsche San Diego

5
malpert on 11/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ryan Breshears makes it a breeze to come in for service, makes sure I get a loaner car and that any and all issues I have are resolved. Nick Dwyer is also a great tech! Would recommend Porsche SD service department to anyone who wants to go somewhere where they can trust that their Porsche is going to be in great hands! Thanks guys!!


How the best prove it

5
Jeremy on 11/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Even though they are under an enormous renovation, they still go out of their way to take car of customers. I was comfortable, and content. I went to see a new Carrera, but my salesman showed me a "near new" one that was thousands less! I drove it home that day. What a feeling! I saved $11,000.00, and was just as happy. I will go back there always, and recommend all my friends and family.


Les is da man!!!

5
The Stig from Otay Ranch on 11/14/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had bought my boxster from Daniel last month and I brought it in for service. Les assisted me and he listen to my concerns and went out of his way to correct the problem. What can I say, but my black beauty will always be service at San Diego Porsche and Les will be my go to guy!


A pleasure doing business with Porsche of San Diego...

5
Boxter on 10/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went for a Sunday drive and ended up at Porsche of San Diego. Of course we found the car we fell in love with..2013 Porsche Boxter. Julie Aquilino greeted us with beautiful smile.and the next couple of hours went very efficiently. We have purchased from this dealer in the past and it always exceeds as far as sales and service goes. Julie and her team made the deal happen!


Superior Service Is Personal

5
Carmel Valley Lynn on 10/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Offering superior service starts with listening. I have had quality service done at a number of places in San Diego, but having someone really listen and directly address my concerns is sadly rare. Ryan Breshears took the time to understand the issue with my car and found a cost-effective solution. He took the time to make sure I understood the options and the costs associated with them. The superior service didn't stop with the service department. Even though Daniel Lewis is in Sales, he went out of his way to make sure I had transportation to pick up my child during rush hour traffic. Porsche of San Diego demonstrates why superior service goes way beyond fixing a broken car.


Julie Aquilino + Porsche of San Diego = awesome!

5
Tom Lord on 10/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased a 911 Carrera GTS at Porsche of San Diego and worked with Julie Aquilino (Julie.Aquilinoatporscheofsandiego.com) and the experience was awesome! They were all very professional, straightforward and made the whole experience very fun. I am a very happy customer!


Porsche of San Diego - "THE BEST" service in town

5
Roberto Atienza on 10/08/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I want to personally thank you Marcy Mernik & the entire service crew for taking care of my car. They are very receptive to all my questions regarding my car. The service crew was able to diagnosed & corrected the problem. I was able to get my car the next day. Porsche of San Diego has the best service department in town.


Excellent Service

5
HMCRA on 10/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Many thanks to Marcy Mernik & the entire crew that worked on my car. Porsche of San Diego is the best dealership in town, their customer service is more than excellent.


They have my business for the rest of my life

5
Chuck Graham on 09/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What can I say, but this Porsche Dealer ROCKS!!!!!! First let me start off by telling about my BIG mistake I made before coming to San Diego Porsche. I had bought a Boxster from a another Dealership that claims they do a 138 point inspection on the vehicle, yeah right, the car's engine blew up less than a week. I was not a happy camper, but at least they refunded my money. My wife then drove me to San Diego Porsche, I was still not in a good mood and I had less than an hour before going to work. I was greeted by Daniel LEWIS and when I told him my story about my prior purchase and that I only had an hour before I had to be at work, the first thing he said, "lets get you into a loaner and we can worry later about getting you a car." that blew me always. I told Daniel that I wanted a 2011 to 2010 Boxster and Black on Black color combo. Daniel was able to find one and when we inspected it, Daniel even put it on the rack, so we could take a look under the car. Needless to say, I bought the Boxster and I am happy man again. I could go and on about how Daniel took care of me. Another thing the blew me away, was that when he was sitting up the garage door remote, he told me that if I had any problems with my garage door, he would be happy to come out to Eastlake and set the garage door setting on the garage opener for me. Like I said before, this place is all about customer service before, during and after the sale. If you need to but a Porsche, don't walk, but run and see Daniel LEWIS. Like my wife told Daniel, we will see you again for a next new car.


Excellent.....as always

5
AaronDyer on 09/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My thanks to Ryan and the entire service team in particular the technician that serviced my C4S. As always the service was through Ryan made the process enjoyable and cost competitive and the use of a Cayenne cannot be more appreciated. All of this done in the midst of a dealership remodel/construction!If only my Porsche's weren't so bulletproof I'd be able to come back sooner! :).


Service and Purchase at Porsche of San Diego

5
HK on 09/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Do not go to any other dealer if you want to buy or service your Porsche.


EXCEPTIONAL SERVICE EVERY TIME

5
LJPORSCHE on 09/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Julie was great, she is knowlegeable about all aspects of the car. She worked hard to get the deal I wanted on a car that I had to own, yet I never felt pressured. Jeff Dodds who was very helpful and pleasant handled all of the paperwork and made it painless. Both Ryan and Marcy from service took care of any problems and answered any questions that I had about my new car.This was the best car buying experience that I ever had!


Excellent experience buying a Porsche from Justin Beck

5
kpolner on 09/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had an overall excellent experience buying my first Porsche from Justin Beck at Porsche of San Diego. No pressure sales, and great service , Justin helped me get my dream car at a great price! Would definitely recommend Justin to friends and family!


By far the better dealer

5
The Stig on 08/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We went to three dealerships, one in Cbad, one in Rside and Porsche of San Diego. The difference was not even discribeable. The dealership in Riverside tries to rip off our trade, The Carlsbas place made us feel like we were in the Twilight Zone, and Porsche San Diego was almost unreal. The Porsche San Diego team made us feel like we were a King and Queen. Thank GOD we found this place, because I really wanted a Porsche, not a BMW. (The BMW people were even worse!). Great job to Glenn and his team. No wonder they are going through a HUGE remodel. These guys are gonna be huge!! Thanks PSD!!!


Client for life

5
eoconnor32 on 08/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just bought the car of our dreams and Keith Hick couldn't have made it any easier. He is knowledgable, friendly and most importantly doesn't pressure like some of our past buying experiences. Consider us clients for life


I highly recommend Keith Hicks!

5
JamesRoy on 08/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was thoroughly impressed by Keith's professionalism and attitude. He was very knowledgable in the Porsche brand and carried himself very well. I truly believe he's an asset to your company and I will definitely be coming back to him in the future!


Great service advisor Les Lisenbee. excellent

5
Sandra Sanchez on 08/29/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an unexpected issue with my boxster while traveling to SD. I called this dealership and spoke with Les. He told me to bring it in and they will check it out. This place is really nice. Even with all the construction going on. Everyone is friendly there. The coffee is really good. Les tells you up front what the problem is and repair cost. I live 3 1/2 hrs away. Les made arrangement for a rental car. He really took care of me. I felt very comfortable leaving my boxster there for a few days. Everyone there is so kind. This has been by far the best place i have visited. Customer service is great!


Experienced and very helpful

5
dorolfo on 08/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Julie has been very patient and helpful with my decisions, she is very knowledgable ,and always keeps me informed of any updates.I have been very happy with my purchase 911 4S , and look forward to keep my interset in futureproducts,so Julie will be very important to continue advising me in future purchases.I completely recommend Julie to anybody interested in a purchase or lease and have recommendedher to my friendsl


Quality

5
Ed DWI on 08/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought Carrera in November from Julie, smooth process from start to finish, Thanks! So good went back and bought a Panamera in June! Enough said!


New car purchase

5
Andy Grimaud on 08/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my wife a new Cayenne turbo diesel, Julie Aquilino was great at helping us out. She really knows her stuff and made the new car ordering process an easy one. Big thanks!


Not your typical stuffy high brow Porsche dealer

5
Law Lady on 08/20/2014

Buying Process: 5.0

The whole team was so nice! I wasn't sure what I wanted, so they took a ton of time to help me. I never bought a Porsche before, and was a bit intimidated to go in, but that changed the second I went in. I called about a car in a color I had never seen before and that what prompted me yo go. They are not the closest dealer to my home, but they made it worth the trip. Driving my new 911, and I wish I had done this 5 years ago. They made the whole thing special. The owner even came over to me to wish me well! Now that's what I call a great dealer!


Excellent service, people and overall performance

5
AaronDyer on 08/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ryan and the service team consistently out preform my expectations. This service likes all,others times resulted in a accurate diagnosis, excellent repair fair pricing and overall high satisfaction.


Julie Aquilino Takes Customer Care to a Whole New Level

5
Andrew51 on 08/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had never been to this dealership before and felt a little intimidated walking in. Then I met Julie, and she instantly put me at ease. Her product knowledge is top-notch, her ability to listen to and accurately address my every question, so refreshing. But what I found most impressive, is how she connects with customers on such a warm and personal level. There was no pressure whatsoever--in fact, Julie's main goal at every phase was to assure a first-rate experience from start to finish. Objective achieved. Car of my dreams now sitting in the garage. If you come to this dealership looking for a Porsche, find Julie immediately. You will be in the most competent, honest, and courteous of hands.


Agreed - Justin Beck is The Best

5
theronwill2000 on 08/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin had my guard down within a minute of meeting him. A great guy, a true professional, and an asset to the dealership. If Hollywood ever decides to make "The Big Lebowski Part 2" - Justin should be cast as The Dude. Loved working with him. No pressure, tons of passion, and really wanted to do what was best for me. Working with him was the best new car experience I have ever had, Thanks for the honesty. I like to think I have a nose for for good people and, Justin, you ARE good people!


Justin Beck - There is No Substitute

5
michael.tagulao on 08/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looking to purchase or lease a Porsche? Justin Beck is the only salesperson you need to know - hands down! I've bought a total of 5 cars from him, this time a 2014 911 Carrera 4S. He's knowledgeable, informative, customer service oriented, and he will certainly work hard for you. He's very patient, understands what you want/need, and is not a typical salesperson that pressures you into getting something you don't need. A good salesperson is only as good as the team behind him, they are the backbone in supporting Justin. I had the pleasure and opportunity to meet and deal with Jeff Dodd (Finance), Glenn Anderson (Sales Manager), and Joe (GM). I'm very impressed with my interaction with all of them, very accomodating, courteous, and top-of-class gentlemen. Look no where else, Justin Beck and his team at Porsche of San Diego. Much like the Porsche branding, THERE IS NO SUBSTITUTE!


Excellent Porsche of San Diego Service

5
La Jolla Golfer on 08/06/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went on Friday PM to have brake lights replaced on my Cayman S, without an appointment. Les in Service was most courteous and professional, and took care of me immediately. Offered snacks and drinks while I waited, and checked back with me every 10 minutes or so with a time update. These people treat you right! with this kind of service, i will continue to have my car serviced at Porsche of San Diego.


When your husband drops your motorcycle on your 2013 991

5
sks5 on 07/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband was putting my motorcycle away in the garage next to my 2013 991S. He didn't want to wait for me to move my car & accidentally dropped the bike on the car. The handle of the bike nailed the left side signal light & put a hole in it. We were on our way to LA & I called our Service rep Ryan to let him know I was on my way to drop off the car to repair the signal light. Turns out it was a simple fix. Light pops out & can be replaced easily. Chase, also in service, helped me find the right light even suggesting replacing the amber for the clear (which looks way better) and changed the light for me as well as the amber light on the right side. The car had also suffered a small scratch under the light so Chase hunted all over for touch up paint then proceeded to fix the scratch. Best part of all, I wasn't prepared to have the car fixed in 20 min so Ryan offered to hold the car until my mom could pick it up the following day, allowing us to continue on our way out of town. My family has been a customer of Porsche since 1986. We've collectively purchased 6 vehicles from this dealership and its service like this that will always keep us coming back.


Excellent customer service

5
Porsche Enthusiast on 07/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ryan Breshears was knowledgeable, professional and highly responsive when I had questions about the service work done on my car. The work was completed on time and with high quality. I have also had very good experience with Les Lisenbee in the service department as well as Chris Huck who has sold me two Porsches over the past few years.


Great Service

5
Bobby B on 07/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had Minor Maintenance done on my 911 Turbo cab. Great communication with everything that was going on, as well as they went that extra mile and remounted my K40 Radar detection system upfront. Thanks Les for doing a great job.


Porsche of San Diego

5
Gfranksusmc on 07/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Highly professional, knowledgeable staff!Recommend to anyone looking for a new or used Porsche. The aesthetic qualities, and showmanship of the floor is too notch.


Outstanding Customer Attention

4.8
barpaul on 07/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ray is the ultimate professional. He was courteous, thorough and efficient. Porsche of SD is lucky to have him on the team. Kudos to Ray.


10,000 mile Service for my 2014 Cayman S

5
HMCRA on 07/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm very satisfied with the service I received from Porsche of San Diego when i took my 2014 Cayman S for service. Ryan Breshears answered all my questions about my concerned with the car.


Service on my 2014 Cayman S

5
Roberto Atienza on 07/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm very satisfied with the service that I received from Porsche of San Diego for my 2014 Cayman S.


Great Experience!

5
Gary W. on 07/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

An excellent dealer experience overall with special attention for Justin Lopez in sales and Les Lisenbee in service. Both understand what is required to provide customer service and they deliver with great results. I've had my 911 in for scheduled service, warranty work and tire repair and Les is always supportive and accommodating. The car is always delivered as promised and the estimated expense for repairs is as represented. I rarely post reviews but I am very impressed with this dealership and its employees.


Excellent

5
Ted on 06/30/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service. World class.I was provided with a luxurious loaner vehicle. I was kept updated of the progress of my repair.


Thank you, Les

5
Carrera GT clutch on 06/29/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Les Lisenbee personified customer service from the first call from the tow truck to his follow-up following completion. Replacing the clutch on a Carrera GT is horrifically expensive (no fault of Posche San Diego) but he made the experience a positive one with consistent updates, active listening and follow-up. Thank you, Les


Awesome

5
sginsburg on 06/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Porsche of San Diego treated me like a King. I was part of the GT3 recall and they took care of me like no other. I won't have my car touched by any other dealer.


Just a great place!

5
Carlos on 06/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went to hone and they were not very friendly. Went there lookiing for a Cayenne for my wife and a Boxser for myself. The salesman at Hone was so intent on proving how much he knew of the Porsches he never answered our questions! We werent impressed by his knowlege. he actually chased us away, which stinks because we live closer to them. We found out about Porsche San Diego from a co worker at Qualcomm that had a similar experience.Long story made short, we went to Porsche of San Diego which turned out to be closer than we thought, met with a saleslady there that knew as much as the guy at Honeh, but answered actually answered all of our questions. It was great, we bought a Cayenne and will be ordering a 911 in August from her. I thought al Porsche dealers were owned by Porsche, but I was wrong. each one is owned by an independent owner. These people "get it". They understand, at least our salesperson did. She was great and we recommend Julie Aquino and Porsche of San Diego. we'll service there when the time comes.


Porsche Service and Macan Event

5
PorscheCayenne on 05/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have a Porsche Cayenne and recently brought it in for service at Porsche San Diego - great service, I highly recommend them. I also attended their Macan event - outstanding! They have a client for life! Val


Excellent service!

5
Michael Balastrieri. on 05/07/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Les and his team accommodated my request for a windshield replacement that they did not have to do. I was very impressed with the way they went the extra mile for me. Would recommend this service dept to anyone!!


New brakes & tires

5
thatsmytoy on 05/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service on my 2008 Cayenne S. Needed front brakes & service. Always get quality work here at a fair price. Makes me feel confident when driving knowing that their service department did a good job. Ryan was helpful in getting me a 2014 Cayenne loaner and answering my questions on potential issues with my Cayenne. I have been here several times for my service needs. Highly recommend Porsche of San Diego!


San Diego Porsche - best Porsche Service in So. California

5
GT3RSjohn on 04/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough good things about the entire team at San Diego Porsche. I take both my 911s to them for service. They always do fantastic work and I trust them implicitly. In the past I had taken my 911s to other Porsche dealers for service and was disappointed by the quality of service and the poor customer service I received. I actually live near another Porsche dealer but I won't take my business there. Customer service is of huge importance especially when one spends substantial money on Porsches. I highly recommend San Diego Porsche. Ray Roper and Larry Suarez are true professionals and always ensure my cars receive world class service. It is what owning a Porsche should be about. They are what other Porsche service centers should aspire to. I am always treated like I am one of the family and that means a lot to me. The dealers I bought my 911s from never treated me as well as San Diego Porsche does. I won't take my German babies anywhere else! When I take my 911s in for service the staff talks to you and are genuinely friendly. I have got to know several of the staff there including Daniel Lewis from sales. Without doubt the entire team at San Diego Porsche is in a different league. I didn't buy my 911s from them but I can guarantee I will definitely buy my next 911 from Daniel at Porsche San Diego. If you have a Porsche and are looking for a place to have it serviced or thinking about buying one, I truly would not consider anyone else.


Great from start to finish

5
Jonathan on 03/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The closest dealer to our home had great ratings, so we went there. what a disappointment! I'll be driving from Riverside to San Diego to get my car serviced. The prices were exactly the same, but the difference was in the people. So much nicer in San Diego. We recommend it highly.


Great place to have your car serviced

5
TK on 02/24/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These guys are great. The service is top notch. They'll pick you up, drop you off etc. I always feel comfortable having my Panamera serviced here.


I am a new Porsche owner (2011 997.2) and needed some...

5
Oeser on 02/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a new Porsche owner (2011 997.2) and needed some work done on my new acquisition. I initially chose Porsche of San Diego because they are closest dealer to my house. I am so glad I did..from the moment I walked in, Tommy Fong was professional, friendly, happy to work with me, knowledgeable, and truly make me feel like he wanted me to be there.I have owned other European cars for a long time (25 plus years) and while service has always been good, Tommy made this a great experience..he was friendly, yet professional at the same time. I feel he answered my questions honestly, and that is all I can ask for.I know Tommy has a large team behind himlike the service techs who did the work!but putting his face on the team is a good move by Porsche.Thank you,Dave Oeser


Ryan Breshears in Service took excellent care of me when...

5
twitte on 02/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ryan Breshears in Service took excellent care of me when I took my Porsche for service. He helped me immediately when I arrived, got me in and out quickly and explained what they did when finished. It was a very pleasant experience! Thanks.


Super experience overall

0
Bricks and Mortar on 10/11/2013

First dealer I've ever visited that has a hostess serving its customers. Now thats FIRST CLASS!!


So much better...

5
MsMBA on 08/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Julie was a pleasure to deal with. We were unsure of what would be best for us but she was patient, and even found an incentive for us the other dealer in San Diego didnt tell us about. We recommend her, highly.


I shopped for a while before I bought my Cayenne. I went...

5
4handicap on 07/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped for a while before I bought my Cayenne. I went to another dealer in San Diego, who were "ok" but seemed more concerned about their time and themselves then about me. The salesman kept looking at his watch. I was introduced to his mgr, who seemed just as disinterested. He kept looking at his watch too! Porsche San Diego was so nice to deal with. Julie took her time with me, made me feel as though no one else mattered (her phone rang and she didn't even glance at it) I like that. The price was right in line, and everyone was very helpful. I highly recommend Julie and the Porsche of San Diego dealer. Lots of cars to choose from!


Great experience

5
Jon on 07/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I wouldn't go anywhere else! People that actually care. Porsche loaner cars, costs less than my corner garage, they stand behind their words.


Never felt more at ease spending over $100.000

5
Stan B on 06/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went in shaking, I came out with the biggest smile I've ever worn. This is the most expensive thing I've ever purchased. The people there were incredible. I didnt feel as if I were spnding, I feel as if I've made an investment. The sales team was amazing, they made it the experience I had always imagined and more. I cant believe I own a Porsche. If the ownership is as good as the people in that delaership I'm so excited I cant contain myself. I went Porsche of San Diego first, then shopped, but the other Porsche stores made me feel like I was just buying a car. This team made me feel so comfortable. I didnt realize it till I went other places. The selection was mammoth, they had everything I wanted to see. The pricing was pleasantly "in line" with places that claimed to be the "cheapest". Save your time, go to Miramar Rd. Tell them Stan sent you.


Amazing place to buy an amazing car

5
Panamera Pilot on 04/02/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From my first email to delivery, Porsche San Diego exceeded my expectations. Was going between Porsche of San Diego and Hohen up in Carlsbad, but the end result is that I now have a new Porsche in my driveway with Porsche of San Diego on the license plate frame. The salesman kept telling me "we'll beat there prices, we'll beat there prices." which I suppose would mean something if price was all that mattered. Turns out their price was actually $26 per month higher!! And it seems,my neighbors feel the same way, the Porsche owners that live on either side of me also went to Hohen first and had the same reaction. Porsche of San Diego made the experience more valuable, I actually felt like i was getting what I paid for. I probably would've paid a few dollars more if I had to. The others guys were just selling "stuff". It was almost as though I could have been buying shoes. I met the owner while I was there, as well as the managment staff and even the technician that prepared my car for delivery. Very impressive. I'm so glad my plate frame says Porsche of San Diego.


In the "dark ages" when it comes female buyers

1
911vixen on 11/18/2012

Customer Service: 1.0

I visited this dealership several months ago looking to purchase "The New Carrera" after seeing the unveiling at the LA auto show. Of course, I would have expected to be greeted and offered a test drive. Instead, I was totally ignored. Why? Because I was a woman unaccompanied by a man? Though I am married, I am a professional woman who makes her own money (not to brag, but good money at that) and and own decisions about what car to buy. I am more than able to afford any car that I want. Infact, I wanted to buy my 911 as a second "victory" car for a recent accomplishment, but it won't be from these people!


First Class all the way

5
Porschephile on 11/10/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchase my 4th Porsche in over 30 years from this dealer. While others have said it please forgive me if I repeat the fact that since they have changed owners the buying experience is like night and day. I was undecided on exactly what I wanted and the salesmen that waited on me were patient and understanding, even encouraging questions. The place really feels like class. There is no pressure at all and it just feels comfortable to be there. Everyone I dealt with from the sales people (James and Justin)to the manager to the parts person to Angela in the finance department were really professional. They actually seem to like their jobs. The car I purchased wasn't totally ready when I arrived so they gave me a 911 Carrera to take home overnight, even the color I wanted. Now that is service. I have not had any experience with other dealers in the San Diego area so cannot comment on them. I can say I recommend this dealer highly.


Night and Day

5
Jonny Bravo on 10/17/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I attempted to buy a car from Pioneer Porsche a few years back and was so dissapointed I didnt return. I found out theres a new owner and decided to give them a try. The difference was night and day. these guys "get it". Was a luxurious experience from the start. I felt as if I was in an upscale restaurant, not a car dealership. Although I never write on these review sites, I thought it might be a good idea when I noticed there weren't too may people that had experienced the NEW Porsche of San Diego. I live in Cardiff, closer to another dealer, but they didnt have what I wanted, and had no interest in getting it for me ( real hard sell type of place). Matt Bang went WAY out of his way to make sure I got exactly what I wanted at a price that was competitive. They also pick up and deliver my car when it needs service, That was all I needed. Try these guys, you'll see a big difference. JB


A waste of my time

1
Unhappy on 10/14/2012

Buying Process: 1.0 Overall Facilities: 1.0

I had a very bad experience. I purchased a car from this dealership seven years ago. At their request I brought my carin for trade in value. After spending two hours negotiating on the car I liked, I was told the car was no longer available. I was negotiating on a car that wasn't available for two hours.


Excellent

5
Endri k on 06/10/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have nothing but praise for this dealer. They will accommodate your needs. Person I dealt with when I bought mine is Daniel Lewis. Always available to answer my questions. I would definitely buy from them again.


Experience buying New Porsche's

4.8
Mike F on 05/26/2012

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My history with this dealer has been nothing but great,I have acquired 5 or6 new Porsche's from Pioneer and Porsche of San Diego over the past 10 years.The sales and management staff make all the difference in the world. Specific staff I deal with is "Mark Smith" and Joe Vadala. LL Fowler


DO NOT BUY ANY CAR FROM THIS CAR DEALER, I REALLY HAD...

1
vadyms on 12/24/2010

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

DO NOT BUY ANY CAR FROM THIS CAR DEALER, I REALLY HAD VERY VERY BAD AND UNFRIENDLY EXPERIENCE WITH THIS SALES REPRESENTATIVE Dennis Gurel. HE MUST BE FIRED FROM THIS WORK FOR BECAUSE HE DOES NOT KNOW HOW TO TALK TO THE CUSTOMERS. HE USED TO ME UNACCEPTABLE LANGUAGE. IT WAS VERY VERY BAD EXPERIENCE WITH THIS SALES MAN Dennis Gurel. I HOPE THAT HIS BOSS WILL FIRE HIM. I have recorded conversation with him.


I purchased a new Panamera from Chris Huck, and had an...

5
10panamera on 05/22/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new Panamera from Chris Huck, and had an excellent experience from the greeting to the vehicle delivery. I had to revisit the dealership for questions on the operation of the climate control, and Shawn Puno took the time to listen to, and answer my questions to my satisfaction. This dealership does a great job of doing the job.


$75,888

Mileage: 6521

Color: Other

Transmission: 8-speed Dual Clutch

Body Style: Coupe

City: San Diego, CA

Engine Type: 6.2L V8

$92,995

Mileage: 7130

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: San Diego, CA

Engine Type: 348 hp 3L V6

$74,888

Mileage: 7598

Color: White

Transmission: 8-speed Automatic

Body Style: SUV

City: San Diego, CA

Engine Type: 335 hp 3L V6

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