Porsche of San Antonio

4.3
Overall Rating

Customer Service: 4.3 Buying Process: 3.8 Quality Of Repair: 3.0 Overall Facilities: 4.8 Quality Of Work: 4.3 Friendliness: 4.4 Pricing: 4.5 Overall Experience: 4.4


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First and last time I'll buy from here

1
vinesh patel on 05/13/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I would stay away from this dealership as much as possible. Just had the worst car buying experience of my life with a xxxxxx sales manager!!!! The sales guy and the finance guy were great. He raised the price on me and then asked me to go back to where I came from when I asked for a explanation all that befor his xxxxxx slur


Exceptional Car Buying Experience

5
alex.soufi on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I stepped into Porsche of San Antonio' showroom to explore available options, to the moment I got the keys to my new GT4, my experience was fantastic. Dale was very patient and resourceful. He provided all the information I needed to make a decision and timely replied to my numerous emails. Once my car was shipped, I received an email to track it online. After my Porsche arrived, Dale scheduled a time for delivery. The paper work took 8 min with just few signatures and 15 min later, I was on my way home with my Porsche exactly how I wanted it. Thank you Dale and Porsche of SA for making this purchase a very memorable experience. I highly recommend Dale and Porsche of San Antonio. I will certainly buy another car from them.


Used Car Buyers Beware

3.2
Wilson P on 10/27/2014

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Bought an 01 Boxster with 70K miles did not expect a cherry car but the tires that were described as "new" by the salesman had actually been dressed up. A month later two of them showed signs of the puncture repair foam after i took the car to a local Porsche repair shop when the tire pressure monitor kept going off.


I had seen the vehicle on ebay and was interested in it....

5
sturgess on 02/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had seen the vehicle on ebay and was interested in it. Monti contacted me to see what we could do to further the sale. After some negotiations we decided on a price. He was very helpful with one of my friends coming to see the car to look over and test drive. Mostly he was very good at responding to my emails in a timely manner. I had lots of questions and he took the time to answer them all. I would buy from Porsche of San Antonio again.


Monti Samuels was an excellent Sales Person. He was...

5
FayeFreeman on 10/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Monti Samuels was an excellent Sales Person. He was friendly, knowledgeable and made our purchase great.This was our 9th Porsche we have purchased over the years. We had such poor service when we bought our 2012 Carrera S fromRoger Beasley, it was worth our time to drive To San Antonio from Austin to purchase our 2013 Panamera. Even thou we drive 135 milesone way for service it is well worth it. When we buy our next Porsche it will be from San Antonio and hopefully Monti Samuels will be ourSalesman.


Very pleased with everything! Went in to buy a gently...

4.8
Hoggess on 10/21/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very pleased with everything! Went in to buy a gently used Porsche and ended up buying a new 2014 911S! Never felt any pressure. First time I've bought a car other than my brothers Toyota which he sold this year, where I didn't feel played. Monte (first time to ever meet him), not once played games or pressured me. He has a loyal customer because of his salesmanship. Great product, great service, great location!


Service attitude is very good,my English is not very...

5
shengxiawang on 10/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service attitude is very good,my English is not very good, the salesman has been very patiently helped me to introduce every detail. I would recommend my friends to go here.


My experience at the Porsche dealership was...

5
aesparza on 10/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at the Porsche dealership was unforgettable. Dale Haines had great customer service and made sure I left the dealership satisfied. I highly recommend


My experience at the Porsche dealership in San Antonio...

5
csandmann12 on 10/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at the Porsche dealership in San Antonio was exceptional! You cannot find a more personable salesperson that Monti! In addition he knows his product!


From the moment that I parked my car at the dealership,...

5
mgzmn8 on 10/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment that I parked my car at the dealership, Mr. Monti Samuels made my Porsche buying experience Awesome. He is truly a professional. His knowledge on all of the Porsche models was impressive. I would recommend not only Monti Samuels but the entire Porsche of San Antonio Team. Great Service.


Exceptional service I would highly discourage going...

5
Chiva007 on 10/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Exceptional service I would highly discourage going elsewhere to purchase a Porsche 911! They are very friendly and service oriented. They went out of there way to make it great.


Great purchase experience - better than advertised

5
Rob DLE, President, DLE Technical Services on 10/04/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Could not be more pleased with our purchase experience with Porche of San Antonio. I was an out of state buyer (Florida) and it is quite the risk to fly out to inspect and purchase a car based on a description on the internet. Mr. Monti Samuels guided me through the entire purchase process, answered all my questions and was extremely courteous and professional throughout. When I arrived and took the car for a test drive, I was happily surprised to find that the FX35 was in much better condition inside and out than described on the internet. Negotiations took about one minute and the entire transaction took a couple hours before I was headed back to Florida with the car and a huge smile. As a small business owner I greatly appreciated the value that Porche of San Antonio placed on my time and energy. I also appreciated their honesty in advertising the car. And by the way, their showroom was also quite beautiful. My thanks to Monti and the team at Porche of San Antonio and I'll be calling them first when we shop for our next SUV.


Restored our faith in the car buying process!

5
mcfaw on 09/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

One of the best car buying experiences in our lifetime. The team at Porsche of San Antonio assisted us in purchasing a new car with no hassle. All communication was straight forward, honest, quick, and seamless. The management team of Douglas Cox, Matt Hokenson, and Don Faerber went above and beyond to answer all of our questions. We have shopped car dealerships all over San Antonio with little to no follow up from anyone. Porsche of San Antonio restored our faith in the automotive buying process. Kudos Porsche!


Purchased a used, certified 2012 911 over the internet...

1.6
Xacrwhit on 09/01/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 1.0

Purchased a used, certified 2012 911 over the internet from Porsche of San Antonio. My advice is don't trust this dealer over the internet. The car was listed as a great deal which I thought was due to the 2 months they had this car in inventory. I negotiated with them for a week and got nothing but them to cover the cost of delivery from a recommended vendor. I worked with them on getting pictures and info on my current porsche for a trade in to only receive a low ball price which I declined. They said this was due to the fact they could not drive the car. I would soon figure out why they didn't trust me on the condition of my car remotely. But we agreed to everything after that and I had committed to buy the car. While i was getting financing, they"discovered" that the car had the entire rear bumper repainted with no documentation. Hmm. after 2 months with the car they just now figured that out? No way in my opinion. I guess i knew now why it was such a good deal. so, i saud what will you do for me on this mix up? They were not willing to discount or compensate me in anything way for my time but simply said "take it or leave". I was very frustrated and escalated this to the sales manager and GM of the dealer who said, "that's the price, take it or leave it." I looked every where for another car like it and did not see one so I swallowed my anger and purchased it. On delivery, I was surprised to learn that the discount they gave for delivery was half as much as the actual cost from their recommended transport company. Hosed again. On delivery the car was poorly detailed and they left absolutely nothing in the car to make up for the situation during the sale. I thought maybe they would leave a gift card for merchandise-nope....fill up the tank- nope.... Leave a thank you note and apology at least-nope.. Nothing. So i started driving it and was pleased with the car. Within 3 hours of driving the car it threw 3 "emergency run" transmission errors locking the car into that gear requiring me to stop and restart the car. It seemed to go away after that and I had a warranty so I moved on. I did fill out the porsche survey I got. i was not kind. I got a voicemail that said "oh sorry you did not have a good experience (they were surprised?)....and basically Porsche America said we had to contact you. So call us back if you want to." I didn't. What's the point. Then several weeks later the transmission error happened again and it started happening every two or so weeks from that point mostly at stop lights. Then last week the error was thrown going down the highway and 70 twice in one day forcing the car lose all power putting me a risk of getting hit in rush hour traffic! So i took the car to my local dealer. When I took the car to get this problem fixed (it will take almost 2 weeks to fix when they get done, they said "Oh, we see where porsche of San Antonio tried to diagnose and fix this problem! They misdiagnosed it and fix something easy that was not right." That explains why it had the issue on delivery- it was broken and they knew it! They didn't disclose this car had a transmission issue history nor was it even fixed when they sold me the car! Wow- that is terrible service and definitely not trust worthy. Porsche of San Antonio may be a fine dealer for local purchases but I would not trust them for internet purchase were you have to trust the person you are buying from.


Not trust worthy for internet purchases

1.5
Frustrated Buyer on 09/01/2013

Customer Service: 2.0 Buying Process: 1.0

Purchased a used, certified 2012 911 over the internet from Porsche of San Antonio. My advice is don't trust this dealer over the internet. The car was listed as a great deal which I thought was due to the 2 months they had this car in inventory. I negotiated with them for a week and got nothing but them to cover the cost of delivery from a recommended vendor. I worked with them on getting pictures and info on my current porsche for a trade in to only receive a low ball price which I declined. They said this was due to the fact they could not drive the car. I would soon figure out why they didn't trust me on the condition of my car remotely. But we agreed to everything after that and I had committed to buy the car. While i was getting financing, they"discovered" that the car had the entire rear bumper repainted with no documentation. Hmm. after 2 months with the car they just now figured that out? No way in my opinion. I guess i knew now why it was such a good deal. so, i saud what will you do for me on this mix up? They were not willing to discount or compensate me in anything way for my time but simply said "take it or leave". I was very frustrated and escalated this to the sales manager and GM of the dealer who said, "that's the price, take it or leave it." I looked every where for another car like it and did not see one so I swallowed my anger and purchased it. On delivery, I was surprised to learn that the discount they gave for delivery was half as much as the actual cost from their recommended transport company. Hosed again. On delivery the car was poorly detailed and they left absolutely nothing in the car to make up for the situation during the sale. I thought maybe they would leave a gift card for merchandise-nope....fill up the tank- nope.... Leave a thank you note and apology at least-nope.. Nothing. So i started driving it and was pleased with the car. Within 3 hours of driving the car it threw 3 "emergency run" transmission errors locking the car into that gear requiring me to stop and restart the car. It seemed to go away after that and I had a warranty so I moved on. I did fill out the porsche survey I got. i was not kind. I got a voicemail that said "oh sorry you did not have a good experience (they were surprised?)....and basically Porsche America said we had to contact you. So call us back if you want to." I didn't. What's the point. Then several weeks later the transmission error happened again and it started happening every two or so weeks from that point mostly at stop lights. Then last week the error was thrown going down the highway and 70 twice in one day forcing the car lose all power putting me a risk of getting hit in rush hour traffic! So i took the car to my local dealer. When I took the car to get this problem fixed (it will take almost 2 weeks to fix when they get done, they said "Oh, we see where porsche of San Antonio tried to diagnose and fix this problem! They misdiagnosed it and fix something easy that was not right." That explains why it had the issue on delivery- it was broken and they knew it! They didn't disclose this car had a transmission issue history nor was it even fixed when they sold me the car! Wow- that is terrible service and definitely not trust worthy. Porsche of San Antonio may be a fine dealer for local purchases but I would not trust them for internet purchase were you have to trust the person you are buying from.


Great Experience!

5
locochonbg on 12/17/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales team is extremely knowledgeable on the product The service was as high quality as the car they sell.


Recently took a trip from the Dallas area to San Antonio...

5
tgunn13 on 12/23/2010

Customer Service: 5.0 Quality Of Work: 5.0 Overall Experience: 5.0

Recently took a trip from the Dallas area to San Antonio in my 1975 Porsche 914. I had contemplated purchasing a newer model, and made a call to The Porsche Center to see if they were even willing to consider a restored automobile as a partial trade. Got J.R. on the phone, and was convinced to stop by.A few hours, a few test drives, and a bit of paperwork later, I left the dealership smiling ear to ear in a much newer car than I arrived in. During the entire process, both my wife and I were treated extremely well and the sales processs was as pleasant as possible. I am completely satisfied with both the experience and my first late-model Porsche. I'll likely be back in a couple of years to get into a newer CPO model as well!


In a word OUTSTANDING!!!! The service, support,...

5
Mosborn78108 on 07/09/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In a word OUTSTANDING!!!!The service, support, knowledge and friendliness are exceptional. Highly Recommend this Porsche Center to everyone.You can't find a better place in Texas. The sales, service and receptionist all greet you by name--outstanding


$185,990

Mileage: 8458

Color: Other

Transmission: Automatic

Body Style: Convertible

City: San Antonio, TX

Engine Type:

$59,990

Mileage: 20501

Color: White

Transmission: Automatic

Body Style: SUV

City: San Antonio, TX

Engine Type:

$167,990

Mileage: 22762

Color: Other

Transmission: Automatic

Body Style: Convertible

City: San Antonio, TX

Engine Type:

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