Pischke Motors of La Crosse

Impressed

Looked online for a specific used car. Pischke Motors had one so I traveled 70 miles to the dealership. Sincerely, I've never had a better car buying experience. The salesman was respectful, knowledgeable, and didn't, in any way, pressure me. I ended up test driving a number of vehicles, asking many questions and, expecting somewhere along the way, a brush off. I had done research on vehicles - both trade in value for my own and what is reasonable for a purchase price. They did not disappoint or insult my intelligence as been the case elsewhere. I just made a quick list of vehicle purchases I've made from dealerships. 27! That says a bit about my age, and hobby, I guess. Anyway, other than Pischke Motors lots being broken up, here and there, I think it's a mighty fine place to go. From my initial phone call to the thank you note and everything in between, I have nothing but good to say.

The Application Process

It was 2011 and my wife and I were in the market for a loan as our old car, a 1997 Chevy Blazer had seen its better days. We visited several dealers and ultimately decided on a Chevy Trailblazer for several reasons. Pischke was one of the dealers we decided to apply for loan with. We were turned down and had to go a different route. Once we were turned down for credit, we considered it a done deal and that was that we thought. We considered that our credit was no in the shape we needed to get a loan, so we stopped in our search process to locate financing for the time being, or so we thought. We were surprised to find that Pischke continued to run our credit over and over trying to get financing, doing further damage to our already damaged credit. If this dealership would go this route, I would suggest they would also go to other lengths that would not be appealing. We did get our financing, finding a co-signer. 3 years later, we not only refinanced the car to remove the co-signer from the loan, but also since have purchased a home. We will never do business with this dealer and would suggest for others to consider this prior to seeking to purchase from this dealer.

Bad Customer Service

Im from Nebraska. Car got totaled from the hail storm this summer. I found a car online from La Pischke motors of La Crosse, WI. I emailed and ___ contacted me a few times and then he never would get back to me. Not so good communication. I ended up having to get ahold of someone else because I really wanted the car. I got ___who was the best person in all of this. My boyfriend and I arrived on June 28th. We looked at the car, it looked good. Kent got a few things for us that we wanted to have. I decided to buy the car. We left and noticed the driver door had been repainted and it was obvious standing back from the car! We were back in less than 20mins from leaving. Im upset and ___said he would get someone. ___, apparently the sales manager looked and said There is no indication of it being repainted. ITS OBVIOUS! He took it to the shop and brought it back. Said the same thing. We go into his office, im crying. How can you tell me you cant tell! He argued with me saying we get a lot of cars and I cant check every one of them. Are you kidding this is your job. He says I didnt see it, its not my fault. You didnt see it either. Yes I know that, but understand I came up here for a good car. This goes round and round and he ends up giving me a we owe you $500. He also didnt let me talk to his manager, I was left out in the lobby crying. We left. On the way home my rear view mirror falls off and half of my in transits get ripped off in the wind since they are where the license plate is. Great. I call the bank a few days later for options. They said I could stop the contract because they dont have any paperwork yet. I call la pischke and left a message. A guy calls back and starts telling me I have committed a federal offense. Why would the bank tell me I could do something if it was an offense? WHATEVER. I want to talk to a GM, the guy said a GM would call me. A lady calls me the next day and was rude. Says I have stopped a check of 2000ummm I payed in cash. She says she hasnt got some paperworkhow is that my fault? I try to tell her about the bad service. She asked Why did you still come up here? REALLY! That makes you guys sound really good. I said because I trusted you guys for a good car! Didnt get far with her but left a message for ___ the GM. He called next day, I called back and left a voicemail to call me back. He never did. I get over it and hope I dont have to deal with this place ever again. Wrong. A month later I havnt got the we owe you $500. I also go to register the vehicle on the last day and no title. I call and someone from La Pischke sent it to the lean holder they said. I left another voicemail for ___ the GM. Yep, no response! I wait. Yesterday I call the lean holder to see if they have sent the title. They said they just received the title on AUG 12th from La Pischke!! Youre kidding, it took almost 2 months to send the title!! At this point since I highly doubt a GM will listen to my story, im leaving feedback. I have hardly got to drive this damn car, with hardly any in transits and now way over my registration date. Thanks La Pischke.