Phil Meador Toyota

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


By clicking the button, you agree to our submitted.

"Great Salesman" "great Experience"

5
Rick Ambrosi on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had such a great experience buying my first brand new vehicle from Phil Meador Toyota in Pocatello. Jim Hancock was my sales rep. Jimmy found me my dream truck. He got me the best deal possible. I couldn't figure out how to get down to Pocatello to pick up the truck so, Jimmy volunteered to deliver the new vehicle to me. Jimmy Hancock is a great salesman.


Great Buying Experience

5
New Toyota Owner on 10/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy Hancock was a great salesman to work with. He made the process very painless. He was very knowledgeable about the car I purchased. Took the time to answer questions and go through the features on my new car. I live in Boise so there was a lot of communication over the phone and in emails. He was very prompt in responding and getting the information I requested. It was definitely worth the drive to buy this car. I would highly recommend purchasing a car from Phil Meador Toyota and working with Jimmy.


Great service.

5
Deborah on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Professional staff who worked efficiently and swiftly to repair my vehicle. They honored the warranty which I had purchased with the vehicle.


RAV-4 rocks!

5
Joseph on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Have worked with Joe several times and have enjoyed the experience. He always welcomes questions and answers them competently, and makes you feel good about your choice.


Excellent customer service

5
Rob on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Casey Allen went above and beyond when it came to his professionalism and knowledge. He made the experience a great one


Great experience, would return

4.3
Angel on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Keenan found the vehicle we wanted. It wasn't in town so he arranged for the transport and had it for us as soon as he could. When we arrived at Phil Meador Toyota the truck was ready for us and we were driving our new vehicle an hour and a half later. Great car buying experience.


Service maintenance

4.8
Kathrine on 08/30/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, knowledgeable, well trained, fast and thorough service. Car was washed and wiped clean inside. checked all over for any possible problems in the future.


Phil Meador Toyota

5
Chad on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have gotten to know Keenan and he has been a great guy to work with on my families vehicle needs. The service department is professional and thorough. I also got to talk to the Parts Manager and he was very much in the know of all the accessories I am interested in. Everyone was great!


Great Experience!

5
Taylor on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with everything about our purchase. Our sales Rep Keenan was very knowledgeable and did his best to help us find what we wanted.


customer buying assistance

5
Steve on 08/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Honest straight forward. Anthony did an excellent job. We appreciated the help with the financing. The warranty package was good.


Service was great friendly salesman facility clean

5
Larita on 08/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly and helpful.Answered all questions I hadFun and friendly sales peopleWaiting room, restrooms, building very clean Large inventory of vehicles


Excellent service, staff very professional.

5
Cynthia on 08/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They worked well with me to keep my purchase in the price range I wanted to stay within. They came up with a solution allowing a different set of wheels to be put on the car and helped me get the exact car I wanted.


Knowlegable and friendly sales representative

5
Elissa on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked our sales representative's level of knowlege and patience with our questions and requests for information. He was a great communicator, and was able to tell us everything we needed to know to make a good selection.


Professional,fast, effective

5
George on 08/24/2016

Customer Service: 5.0 Overall Facilities: 5.0

Very professional, fast, effective and efficient. Let us know warning of future issues, washing of car nice touch. They know what they are doing and cost is competitive.


Excellent service and customer relations.

5
Roger on 08/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Meador service was prompt, friendly and courteous service with reasonable prices. Their customer relations are excellent and facilities are superb!


Great customer service

5
Scott on 08/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Awesome customer service, and very helpful salespersons. Made the buying process quick and easy. Best Toyota dealership in the state that I've been to.


Clean

5
Nancy on 08/20/2016

Customer Service: 5.0 Overall Facilities: 5.0

Fast efficient friendly clean they did a very nice job. I appreciate the fast service. The staff was very helpful


Great service

5
Megan on 08/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in, in a tough spot and I was helped above and beyond what they needed too. I was able to leave feeling confident about my buy and the future to come with it.


Service

4.2
Maurine on 08/19/2016

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Didn't review what they did with me. Thought they would wash my mats. Didn't know if they checked my wipers. I don't know how to do it so I hoped they would inform me.


Great service!

5
Ainslee on 08/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Will was So easy to work with and made buying the car of my dreams possible, no doubt in my mind would I hesitate to buy from them again.


great sevice

5
Kim on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

friendly and knowelegeble of sevices and car was clean when i did get it back as fast and done right the first time


Great service

5
David on 08/17/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pretty much everything. Couldn't ask for a more professional, courtes, knowable, friendly group of employees. They even done a fabulous job on the wash and vacuum. Thank you!!


Friendly. Informative

4.7
Carol on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We were shown several options in cars. Had not considered hybrid car but was given good information an felt comfortable getting one. Found preferred color. Explained features personable


Wonderful visit

5
Jared on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very willing to work with us on trading our used vehicle for a new lease. Mario was very friendly and helpful.


My Experience at Phil Meador

4.7
Jim on 08/16/2016

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Everything expect the coffee maker, I had to make coffee for myself. Hopefully you have an Employee who makes coffee in the future.


Great service, fast, easy

5
Jeremy on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I take my truck in for service, it is quick and easy. They are able to get me in usually the same or next day.


Excellent ExperienceatPhil Meador w/Jimmy Hancock

5
Sheryl on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was easy, no hassle... and my sales person - Jimmy Hancock... Amazing! I love my new Highlander... I bought it with 25 miles on it... could not wait to do a road trip... put 1300 more miles on it within the next 2 days!!!! The car is comfortable and fits my needs and lifestyle!


Best Car Buying Experience Ever

5
Michael on 08/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From beginning to end it was an extremely easy and honest process. Jimmy was able to answer all of my questions and worked with me to get a great price on my trade in. Your building is amazing and comfortable.


Great buying experience

5
Kortni on 08/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Keenan was great. He was patient with us and very helpful in finding us the best car for our family. I would recommend him to anyone looking for a new vehicle. He's a great guy!


Great service, clean and beautiful facilities

5
Robert on 08/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone is very friendly and so willing to help you in any way they can. This is our second time buying a car fro Meador's and will return again when we need another new car. Thank you for your great service.


Great dealership and salesman.

5
Noel on 08/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mario your salesman was great to work with. I feel we received a fair deal for what we purchased. We would buy from them again.


New car pick up

5
Clint on 08/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Friendly professional quick helpful would recommend buying a car from the dealership to friends Tthe facility was very nice and clean The car was ready to go when promised.


Great Customer Service

5
Jeremy on 08/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dealership answered all the questions I had. Also, worked with me to get financing in my budget. I took up a lot of the salesmans time. He was not worried about getting to the next customer. He was very patient. The financing portion was quicker than any other experience I've had.


Landon is great

5
Korey on 08/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Landon was very helpful and treated me like he wanted me to come back for all my auto service needs.


Phil Meador is always our first choice!

5
Terry on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We appreciate Sean Funke and all the help he has given us over the past few years. We've now bought 3 used avalons from him and will continue trusting him and Phil Meador with our business.


Great experiance. Very nice waiting area.

5
Gary on 08/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I called for an appointment I was pleasantly greeted and offered several choices. When I arrived for my appointment I didn't have to wait and got right in. The waiting lounge is very nice and I didn't have to wait long which surprised me as they were doing a full service and tire rotation.


Friendly and no pressure buying experience

5
Megan on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was happy and helpful from the first time I showed interest in a new SUV. The website is easy to use and connected me to a friendly salesman who was patient, answered all my questions, and provided me with clear and concise information that helped me with my decision. I did not feel pressured at all into buying a vehicle, which was important to me making the investment. The finance team and girls at the front desk were very friendly and helpful as well. I would highly recommend this establishment!


Hassle free buying process. Great facilities.

5
Ryan on 08/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had excellent service from Brad. Also- the kids waiting room was great!!! Your facility is top notch. Having a place for my kids made everything so much easier.


Great service!

5
Irene on 08/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found Phil Meador Toyota friendly and accommodating from the time I called for an appointment until my services were completed. They were fast and the facilities were clean and comfortable while I was waiting with customer wifi!


great service

5
Charlene on 08/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You always have great fast service. and always wash my car. great people and very friendly and was great buying a car from you


Great Service and great people that work there

5
Eric on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0

The Salesman Kenny listen and helped me with all my concerns. HE WAS AWESOME !! And Joe the sales manager was so great !!! Thank you guys!!


Great service

5
Linda on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great salesman Keenan great price. Great dealIdeal I would come back again. Everyone was so helpful. I really liked Keenans honesty and and how much he was willing to work with me.


Great job Casey

5
Michael on 08/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Handed it off to casey allen and he saved our vacation.he got us in right away when i dropped it off


Great experience!

5
Linda on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman, Mario Lepore, was attentive and considerate meeting my goals and needs. Everyone was professional and courteous without being stuffy or fake. The customer lounge area was comfortable and inviting. The entire building and the lot is impressive and inviting, as well. I can't forget to mention the free food (BBQ) was great, too. Thanks!


Excellent facility. Professional sales staff

5
Title on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The whole sales process was organized, efficient, great communication. Was able to get in and out and on the road in a short amount of time.


Great service

5
Rick on 07/30/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the wife answering the questions as the vehicle is mine. I felt confident in the staff when they explained what was necessary for the repairs.


Salesperson

5
Joyce on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked Mario and his willingness to "not push me" into a purchase. He looked for vehicles that fit my guidelines. He was very patient with me. That's why I came back after looking at other dealerships.


Great Service

5
Stacey on 07/28/2016

Customer Service: 5.0 Overall Facilities: 5.0

The personable, courteous and professional staff! So friendly! You are treated like family each and every time you walk in their door!


clean facilities courtious help every thing was fi

5
Alfred on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

every thing was ok except i thought they would vacumn out the car and clean the interior other than these things every thing was just great


Quickly finished.

5
Jennifer on 07/28/2016

Customer Service: 5.0 Overall Facilities: 5.0

They were able to get me in quickly and finished within 20 minutes. They also washed my truck. While I waited I was offered water.


Great customer service

5
Gordon on 07/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were looking for a used car for our grandson. The salesman found us exactly what we needed. Excellent service in the sales department and also in financing.


Katie

5
Kathleen on 07/27/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was great! I was late to my appointment and they worked me in...all was complete and my car was washed free of charge


Great dealership!

5
Donald on 07/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Waiting area is awesome!! We were thrilled to find cold water bottles in our vehicle after our maintenance visit so thoughtful!!


Great Customer Service

5
Joyce on 07/26/2016

Customer Service: 5.0

The service department appointments are made easily to fit my schedule. The staff are friendly and pleasant. They know who I am (call me by name) and treat me very well.


Excellent Service

5
Christopher on 07/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brad was amazing. I was pretty set on a price range, but he wanted to get me the best deal overall. So after more information I found a car that I love!


Great service and caring people

5
Theron on 07/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We did not feel pressure, but did feel like our salesman was concerned and wanted to keep in touch. I liked that someone let us and offered us some water.


Painless purchase

5
quilt driver on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy Hancock was our man; a pleasure to work with, no pressure. Simply helped us trade in the old and drive off in the new.


Amazing sales service

5
Nichelle on 07/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Joe & Kenny are awesome to work with, we would never go anywhere else. No pressure sales environment. Fast financing and quick overall experience.


Great sales person

5
Michael on 07/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

No pressure. I enjoyed working with Jimmy and Mike. Love the new Tundra and the hotdogs and hamburgers were pretty goo too.


Excellent Experience

5
Lance on 07/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Keenan was very knowledgeable, easy to work with and accommodating. Once we decided on a Highlander, he found us the colors we wanted. We appreciated that he was not too zealous and overbearing. Thanks Keenan. We also appreciated the children's playroom to distract our kids, while my wife and I discussed varying opinions concerning vehicles.


Great service

5
Marilyn on 07/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All your employees treat us so well and are so willing to fix any problem. Thank you so much.We also love your restrooms and my husband loves your drinks and treats. Thanks.


new shop

4.8
Eric on 07/23/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff did explain what work was done and how it related to the bill. Bill was not a surprise which is good. Free water/cookies are great in the summer.


Routine Scheduled Service

5
William on 07/21/2016

Customer Service: 5.0 Overall Facilities: 5.0

It was polite, efficient, on time service. Plus your waiting area is pleasant and offers magazines, refresahments, TV, and comfortable seating.


Great service, very nice building and selection.

5
Daniel on 07/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sales man Brad was trustworthy and friendly, he answered all my concernns to my satisfaction. I was also impressed with the finance man, Mike. I felt like he was on my side and tried extremely hard to help get a fair deal. It was my first time buying a new car and I was very nervous expecting I would be taken advantage of in some way, but now that I went through the process I feel the opposite. I love the Toyota brand and as a long time teacher I wanted to give back to P.M. For his support over the years to teachers. I'm glad I went through with it and my wife and I love our new Corolla!


Great service and friendly staff

5
Elaine on 07/17/2016

Customer Service: 5.0 Overall Facilities: 5.0

Quick check-in. Friendly knowledgeable staff. The new facilities are wonderful. It's easy to make an appointment on line. It's a great organization.


Phil Meador Toyota, April Stoor

5
Brandon on 07/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The responsiveness and speed of service form the whole sales staff. April Stoor and Joe Ledgaard was truly awesome, the financing and insurance processing was quick and easy. In a beautiful new building this was one of the fastest and easiest purchases I have ever experienced.


Great service

4.5
Ashley on 07/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Keenan and Ed made us feel we were their priority the entire time while working with us. I strongly suggest utilizing this duo if you are looking at purchasing a vehicle.


Clean beautiful building

5
Sheri on 07/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Brad and Keneen were very helpful and made the process less stressful. Brad was very patience as it took some time for me to decide.


Great Service

5
Donna on 07/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff is always friendly and very helpful. Their work is always at the highest quality and always done in a timely manner


Great Service

5
Christopher on 07/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very easy to work with and professional. They made me feel comfortable. They were friendly and were concerned for my needs.


Excellent customer service & quick decision making

5
Shelli on 07/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our family has now purchased 6 cars from Phil Meador Toyota because of the good deals they offer & wonderful service department. The casual atmosphere is comfortable even when negotiating a car price.


Great service

5
Melissa on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Made it possible for me to leave with a brand new car at a payment I wanted. Very friendly and efficient.


Best Car Buying Experience Ever

5
Jeffrey on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Brad was awesome. No pressure and easy going. From start to finish, everything was perfect, smooth, and more than satisfactory.


Knowledgeable sales team

5
Deon on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clayton showed me a variety of cars that I was interested in, demonstrating knowledge of their systems and features. He also explained how to use the navigation and media systems of the car I selected. Brandon and Chris looked at different options like the Costco auto program, for getting me a good price on the car and warranties. I felt that I received a fair trade-in value and that their team approach worked in getting me the car I wanted at an affordable price!


Great service

5
Jody on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sale lady I worked with went above and beyond I very happy with my experience. She work with me till I was very happy with everything.


Excellent service

5
Jylene on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff is very polite and courteous. The facility is clean and comfortable. We love our Toyota and would always recommend Phil Meador Toyota!


Our Highlander purchase experience.

5
Leland on 07/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Willing to work with us till we had the deal we needed. The cookies and drinks were a nice touch as well.


very patient and very friendly

5
Vicki on 07/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They made it a very easy to get me into a new car on my not so good credit and did it with ease


Toyota Service

5
Cathy on 07/10/2016

Customer Service: 5.0 Overall Facilities: 5.0

Everyone is really nice, It is very clean, The service is fast.I like and appreciate everyone at Phil Meador Toyota Thank You Cathy Hansen


Great inventory

5
Kira on 07/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Knowledgeable, yet, not pushy. Lots of inventory to choose from. Keenan was great to work with, we would work with him again.


Toyota

5
Meagan on 07/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jimmy was great! Very helpful and took care of everything for us. Would definitely recommend him for anyone looking to buy.


Great Service!!!

5
Andrew on 07/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Casey and Landon were absolutely wonderful and very willing to help out! Mike did a great job doing the work that needed to be done! Parts were also very quick to get what was needed!


Fast and excellent service; friendly staff.

5
Anna on 07/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast and excellent service. Friendly and helpful staff. Beautiful and clean facilities. Great lounge area. Like having the car washed with the service.


Great Customer Service

5
Shannon on 07/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick, easy, In and Out. Sean pulled out 3 different trucks and lined them up, side by side, opened all the doors so we could look at and compare all of them together.


Friendly staff, great deals

5
Brittney on 07/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff is always friendly and knowledgeable. They gave us a good deal. This is the 3rd vehicle that we have purchased from a Phil Meador dealership and have had great service everytime.


Positive new car purchasing experience

5
Kathy on 07/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone I dealt with was friendly, professional, and had my best interests in mind in helping me with my purchase decision. They were efficient and I was taken care of in a timely manner.


Great dealership, very easy to work with

5
Kasondra on 07/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Brad Ostler and Mike Fernandez were very helpful! Great to work with, I would definitely recommend this dealership to family and friends.


Great experience!

5
David on 07/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Helpful sales people. Great product. This is the third purchase from Phil Meator and all have worked out very well.


Excellant service, awesome bathrooms.

5
Sandra on 07/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A relative recomended this particular dealer, it was everything he said it would be. I didn't feel pressured.., they were fast and friendly.


Excellent experience with all sales people.

5
Gregory on 07/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Salesman easy to work with and fair upfront deal. Other staff good to work with also. Over the years have purchased at least 6 vehicles from dealership.


Great experience

5
Michael on 07/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brad was a pleasure to deal with. The finance agent was also very friendly and helpful. The sell went quickly. I was in and out in an hour . Best car buying experience I have had.


great place to shop

5
Robert on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0

friendly but not high pressure and very attentive to what we wanted. Worked with our needs and wants and simplified the process of buying to fit our time constraints


2014 Toyota Four Runner Limited

5
Jay on 06/30/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They knew what I was there for and had a bay ready to go.Replacing the air conditioning line, as well as rotating the tires and general servicing only took an hour and a half and the rest of the day was mine.


Friendly and effecient service

5
David on 06/30/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very efficient. We needed a new alternator and we had our vehicle back the same day. We know we can always count on Toyota.


This is THE place to buy your next Toyota

5
Martha on 06/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was ready for our arrival to pick up our new car! There were no surprises, no hitches, no oopsies! Jimmy Hancock did everything I asked for and the finance team made it a breeze!


Amazing service!

5
Jennifer on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

April was so friendly and really listened to me and my wants and needs. I appreciated her letting me take my time with my decision. I also love the way that she approaches selling. I never felt pressured or persuaded to do anything j wasn't comfortable with. This was the best car buying experience I have ever had.


they was amazing helpful and friendly

5
Rose on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Will was nice an helpful I was nervous it was my first car on payments an he helped me stay in my budget and I got something I wanted thank you so much for making this good for me.


Clean facilities

4.3
Edward on 06/22/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

Showroom was well organized, clean, welcoming. The layout and Complimentary items allowed my family to be comfortable which allowed us to focus more on the purchase of the vehicle. The layout of Other dealerships may have caused our kids to be less comfortable causing additional distractions.


Professional service from nice people.

5
Madonna on 06/19/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were waiting for me at the appointment time, knew my name, and got the service completed very quickly. They were nice and answered my questions.


Overall a very pleasing experience.

5
Robert on 06/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my fourth Corolla and this time around I felt relaxed, well taken care of and most important did not feel pressured to buy. In the past I hated the sales experience. This time everything was great. Thanks to Sean Funke.


Fabulous customer service !

5
Drake on 06/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fabulous friendly sales team. Brad Ostler is the best sales guy anyone could ask for. I love that we can stay in contact with each other via texting.


Great salesman

5
Amber F on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike was amazing and overall gave me a great deal. Brad was attentive and friendly, I would recommended both to friends and family!! My husband will be making a purchase soon


Enjoyable experience

5
Kidd family on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy was very helpful and courteous about our ideas of what we were looking for. He did not pressure or persuade us. He was able to give us different options that allowed us to make the best decision of what we needed in a vehicle. He was fun to talk to in causal conversation. Thank you Jimmy for your help and efforts of getting the best deal for us.


Fantastic experience

5
drakerwh on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Brad made the experience simple and straightforward. I greatly appreciate that he keeps in touch long after the purchase to make sure everything is still in order. Would happily do business again!


Had a very positive experience here

5
Bob2002 on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience at Phil Meadow. We found them to be no pressure, providing lots of information, Jimmy Hancock is a VERY patient sales person and they also have a super personable staff. We also were able to come together on a great price for a great car. My wife and I felt in control of the process from beginning to end. Jimmy and their whole team earned our business.


Jimmy was great to work with!

5
Happy Shopper on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a very positive experience in our new car purchase. I will definitely recommend Jimmy Hancock to all of my friends. He is calm, up front, and fair in his dealings. I was pleasantly surprised at how easy and stress free Jimmy made our car purchase. He is 100% deserving of my honest, unbiased, truthful review. I would use him again without hesitation. Thank you, Jimmy! We love our new Sienna!


William Roth

5
G.M. Wright on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped for a new commuter car for quite awhile before being directed to Phil Meador by a friend. I live an hour and a half away from them so I was not very positive at first, then I went and met William Roth. I have to say that the experience was more than I could have hoped for! William and Brandon were more than helpful in my purchase. As a side note when I got ready to install the plates on my new vehicle I found a problem with the front license plate bracket. One simple call to William and I had the new part I needed.Thank again to Phil Meador and staff you guys are great!!


A pleasant experience

5
Carol on 04/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mario was pleasant, courteous, and easy to work with. He went beyond what was expected to complete our transaction with very little stress and trouble. We would definitely be back to work with him again.


Great service. Facilities are tremendous.

5
Edward on 04/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, excellent staff. I thoroughly trust the people at Phil Meador Toyota. I find them to be very honest and are very professional.


Great service. Clean environment.

5
Thor on 04/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service staff are wonderful. The Work was done quickly and efficiently. The waiting room is clean and very spacious. Delicious cookies freshly baked available for free.


Detailing

5
Justin on 04/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had the van detailed. And you guys did a awesome job. The van lookes like we don't have young children.


Frustrating

3.3
Steven on 04/10/2016

Customer Service: 3.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Nice waiting room but could use more training on follow through. The brakes don't really feel right and will have to take them back in again. Frustrating.


Friendly, clean, efficient.

5
Paula on 04/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

efficient,organized,clean,friendly. Explained things done and what might need to be done in the future. When servicing, a car wash might be nice.


Amazing all around

5
Andrew on 04/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Amazing and easy and friendly and I am running out of things to say in order to submit this survey


Excellent service

5
Jylene on 04/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was excellent and it was a great experience. I will always be a loyal Phil Meador Toyota customer.


Pleasant experience

5
Rebecca on 04/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I like having my car washed and vacuumed and smelling the baking chocolate chip cookies. Nice facilities to wait in.


Great dealership

5
Thomas on 04/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Knowledgeable friendly staff helped find the perfect fit for me for a reasonable price stayed with me as long as it took great follow up service


Great experience. Salesman was very knowledgeable

5
Jessica on 04/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman, Sean, was great! He was very knowledgeable about the Toyota vehicles and not pushy at all. He helped us get into the vehicle we wanted and was very workable. Great experience.


Great

5
Donald on 04/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

William helped me from the get go he helped me find exactly what I wanted and made my purchase of my very first new very exciting and a very happy experience.


Found exactly what I'm was looking for!

5
Kristin01 on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience! I'm picky when looking for a new car....looking for all the bells and whistles and a good price. Service was prompt and friendly. The salesman found me exactly what I was looking for.


Great service, very professional. I wI'll go back

5
David on 04/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pretty much everything. The staff is friendly, service department is very professional, the waiting area is the best. And they do the best when washing you car.


Trade experience

5
Lorrie on 04/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very polite and willing to work out the best options . I enjoy the comfortable atmosphere every time I go whether it's a service or a purchase I am greater and treated wonderfully


Service.

5
alvarez, amando123 on 04/01/2016

Overall Experience: 5.0

The staff is very professional and courteous. The service includes rides elsewhere. I like this added bonus and can take care of other business while I wait.


Great service

4.5
Amando on 04/01/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

The staff is very professional and courteous. I also like the fact that I am given a ride if I need one while the car is being serviced.


Great buying experience

5
Arthur on 04/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Entire staff was very knowledgeable and helpful. April Stoor was great! She worked hard to find me the perfect deal without pressure. I bought my first truck from Phil Meador when it was located in old town. This is the 5th truck that I have bought from Phil Meador and as always it was a great experience. Thanks


Exceptional Customer Service

5
Nathan on 04/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience and appreciate everyone's hard work. I had contacted various dealerships in multiple states where they were more interested in selling me a truck on their lot rather than helping my locate and build the truck I was looking for. William Roth went out of his way to find the truck I wanted, and I never felt pushed or pressured into anything. Discussions regarding pricing was open and transparent. I felt like the priority was to make sure I would be happy with what I am getting and not with making a sale.


Great service

5
Hye on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

High quality customer service definitely stands out amingst many other good qualifications. The members are very dedicated, and the work environment is very positive.


great custmer service great salesman great overal

5
Alfred on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

every thing was just great we will probely purchas from you again if we get the same salesman we had a very good experence the second time we came down to your store


Knowledgeable, good inventory

5
Deana on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Andrew was very knowledgeable and didn't put any pressure on us. There was a good selection of inventory to compare features and color combinations.


Helpful staff

5
Michael on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0

Overall William was very helpful. He was exceptionally patient when he spent a long time setting up the Bluetooth and explaining the electronic gadgets to us old folks! Thanks..


Good service

5
Jamie on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Friendly staff, good price, good products. It made buying a car a enjoyable experience. The salesman was knowledgable and friendly. The new facility is very nice.


Friendly, Efficient and Excellent Vehicle Service

5
David on 03/28/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toyota always provides friendly and efficient service. While waiting for two of our vehicles to be serviced we spoke with other Phil Meador Toyota customers who conveyed similar experiences with Toyota, however, they said they drove from the Idaho Falls area to deal with Phil Meador's Toyota because of the excellent service.


Great service

5
Race on 03/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My sales person, Mario, was committed to working hard for me to find the best car at the best price. He was very friendly and we got along great. I love the car we finally settled on and I feel I got a fair deal. Thank you Mario.


Great dealership with no high pressure salesmen.

5
David on 03/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is one of the best automobile purchase experiences we have ever had. The sales staff was excellent and took the time to answer all of our questions but was also mindful that our time is important too. We originally stopped in to look at a Tacoma. After looking and considering all options, we decided a 4Runner might fit our needs better. I called and talked to Brad Christensen and he quoted me a price on the phone that took less than 5 minutes. We arrived at the dealership a few days later, drove the vehicle and it was a done deal. It was a very refreshing experience!


Couldn't be happier

5
James on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The professionalism of everyone I met was number one. The process was smooth, well executed and completely hassle free. There was absolutely no pressure applied towards warranties or extras I didn't feel were applicable. Hands down, the best auto buying experience to date.


Thank you!

5
Kelly on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really appreciated the time Jimmy spent making sure that we understood all of the really nice features on our new car. This car was a big step up from my old car and there are many features I have never used. Jimmy was very kind and patient in explaining how everything worked. The entire experience was very comfortable. Every step of the way people were very helpful! Thank you!


Oil change with add on service offered AFTER oil.

4
Linda on 03/24/2016

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oil change and then they spring on me I need the differential changed. Nice. Why not warn me BEFORE they get done with the oil change. I should have been notified when I made the oil change appointment - update your computer software to warn/advice customers about needed services BEFORE the end of their scheduled appointment.


Amazing service - in service and sales!

5
Kelsey on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The dealership listens and they are very kind - both in the service center and in sales I have been very happy with my service.


courteous sales staff

5
Joancarol on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I felt comfortable dealing with members of staff. I did not feel pressured in any aspect of the purchase process.


Great Service

5
Donald on 03/24/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Appointment was easy to make and instructions on where to drive to made the service I had easy. Comfortable setting and the waiting time was un-noticable


Great Servive

5
Stephen on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast friendly easy. No problem scheduling done in a timely manner. Staff helpful no hassle I had to do this on the only day that I had off and they worked with me


Service

5
Kenneth on 03/23/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, quick service, price reasonable, the only negative thing is that I have to come up with 20 words to this review


Great services

5
Allen on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very helpful. Keenan made sure we were taken care of. He made extra effort to get us the right car we wanted. Finances also made sure we got the best payment plan to fit our budget. Thank you!


This Toyota dealership is second to none.

5
Tommy on 03/23/2016

Buying Process: 5.0 Overall Facilities: 5.0

Andrew cut to the chase and gave some numbers that were realistic right from the start. I could tell tell that Phil Meador was very interested in having me as a customer.


Super dealership

5
Don on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

William was straight forward and truthful and very pleasant to work with. Very helpful in the whole buying and negotiation process with the deal. I appreciate his professionalism.


great salesman

5
Paulette on 03/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

fast service excellent buying experience knowledgable staff awesome car need i say more ive bought 3 cars at phil meador and i would recommend them


Pleasant car buying experience, knowledgable saleperson!!!!

4.6
classymkx on 03/21/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Found the car I was searching for on Phil Meador website. After calling for more information, Keenan (our salesperson)) set up a time to visit. When we arrived, the car was freshly washed & sitting in front of the dealership. Keenan was very helpful in answering our questions. I would buy from them again & urge everyone to look here first!!! The absolute best buying experience. Keenan was awesome. The other sales staff were very friendly as well. Extremely pleased with my Lincoln & the overall experience. Thank you Keenan!


Excellen Service

5
Tyler on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked that all the sales people were friendly and didn't pressure me into any car or financing situation. The finance person I worked with was super helpful in explaining everything and in making sure I got exactly what I needed.


Positive car experience

4
Alysha on 03/21/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Quick courteous and flexible service department. They Helped me understand my options and what is going on with the car.


AMAZING!

5
Jcs72 on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I drove 3 hours and 207 miles to deal with this dealership. They are amazing and William the salesman was awesome! I would use them again and again. Utah has no dealer that is this helpful friendly and will go out of their way to make sure you're taken care of!


Great service

5
Colleen on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was scheduled on the same day as I called and service was done in 1/2 hour. And they washed my truck also.


worth the drive

5
David on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesman knew I was driving 150 miles and took the time to look at the truck for defects . Like one small puncture on the seat . He understood what expectation I had and informed me in an honest manor . He even took time after hours on his own to make sure the truck was still there for me so I didn't have to put a deposit to hold it . I was treated as though I lived next door . Thanks Jimmy .


Great service..

5
Thomas on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really liked not having a high pressured and salesman. He was patient, knowalable and took time to show us everything on out new Toyota RAV4.


Phil Meador knows customer service

5
Joyce on 03/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Didn't take a lot of time and my car came back washed! I appreciate that the salesman visit with me, know who I am


Great customer service

5
Ben on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Easy to deal with. The people there were awesome. I will most definitely tell anybody looking to buy a car to go there


They have their act together!

5
nfl215 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy took care of everything. The car was ready. He was ready. And the paperwork was ready. One of the easiest transactions ever. I flew in from out of state and would do it again.


Great Sales Experance

5
Neils on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jimmy took care of everything. In and out in 30 min. Finance had things READY. Internet sales Champ! Go see Jimmy for a great Experance.


Friendly, professional, and knowledgeable staff

5
Bo on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, professional service. They were willing to work to put me into the right deal for me, including a reasonable trade. I would recommend this dealership to others


Amazing employee

5
Judith on 03/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I called April Store and told her what I wanted and she made it happen between my two full time jobs, and had me out the door in my new car


Excellent service visit

5
Kaye on 03/19/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This visit was quick and efficient. The technician communicated with me completely about what was done, what they found, and things that may need to be serviced in the near future. It was a fast, pleasant experience all the way around.


Great Experience

5
Toyota Fan. on 03/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sean Funke, Mike Fernandez and Ed Samora were more than helpful in getting me into a new pickup. Sean helped me to decide which truck would be most useful to me and fit my needs. Mike and Ed helped me to find a way to finance it within my means. All three are as friendly and helpful as you can get. I recommend them to everyone.


Above and beyond as far as honesty and integrity

0
Weatherbyman300 on 02/29/2016


Highlander purchase experience

5
The Wests on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire purchase process was wonderful and fairly easy and quick. Everyone was helpful and knowledgeable, especially Jimmy Hancock who was our salesman. He was extremely kind, patient, and knowledgeable about the car and stayed way past normal business hours to help me set up the phone system and the music. He was personable and made us feel welcome. We own a tundra already and always get great service from Casey and his staff. Mike was very quick and thorough with the paperwork. We would recommend Phil Meador to anyone. Thank you so much!


Used car purchase

5
Barbara Palmer on 02/07/2016

Buying Process: 5.0 Overall Facilities: 5.0

Keenan Brune at Phil Meador Toyota helped me find a car I love. His manner was professional and friendly. Everyone we met there during our purchase was helpful and easy to deal with. Thank you Keenan. Barbara Palmer


Prius

5
dixie on 02/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Many experiences with Phil Meador Toyota ultimately have been positive and rewarding. This mostly due to there professional sales people. Working to my situation, allowing me to make decisions, no pressure, equals satisfaction.


Easy transaction

5
Dpeter123 on 02/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted dealership online and got responded to very quickly. Jimmy answered very quickly. I live in Utah and drove to Idaho as I got the price and no hassle I was looking for.


Excellent experience

5
larrysthebestpetnameever on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have known Mr. Fernandez for some time. He has always been professional and is great to do business with. I would suggest him to anybody looking for a new vehicle.


Tundra

5
Gopackgo1! on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a 2016 Tundra from Phil Meadow about a week ago. We worked with Keenan Brune and he was very nice. He understood our situation and worked with us and we ended up getting a great deal on it. He is a very nice salesman and doesn't put the pressure on you like some others we have dealt with.


Thank you Andrew Hall!

4.8
Brendas Happy on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We loved our first Prius so much we came back for another. Andrew Hall is great.. Took extra time to go over things with us more than once. We appreciate his non- pushy attitude. We will highly recommend Andrew Hall and this dealership to others.


Sean Funke is Great!

5
Juliemomof4 on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought many cars from different dealerships and also have bought 4 cars from Phil Meador but we have not had as great of an experience buying from anyone as we did from Sean Funke. He was 100% dedicated to getting us into the car we needed and wanted and that was in out budget.As far as time frames go we went in with the intent to just look to see what was out there and were pleasantly surprised to leave that same night with what we were looking for. Sean was never pushy or made us feel pressured or rushed. I felt like we were his number one priority when we were there. We ended up purchasing a 2010 Chevy Traverse and feel like this will be a very reliable car for our family of 4 boys for lots of time to come!! When the time comes to purchase another car there is no question that we will be coming back to see Sean as it was a great experience that was hassle free!!


Great experience!!!

5
Thrilledwith4runner on 01/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jamie was very courteous & helpful. She responded initially to an internet request & had some vehicles up front & waiting when I got there. She was fun & funny. Brandon gave us a very good & fair deal. Very happy with this experience!


Awesome

5
mamaKat on 11/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our Rav 4 in October and Keenan and Chris made the experience awesome. ..I will go back for future purchases! Everything went so smoothly and we love the car. We drove up from Colorado to make the purchase ....totally worth it!


No integrity.

1
Zuki87 on 10/23/2015

Overall Experience: 1.0

Went and looked a vehicle that i was going to purchase and told them I had a vehicle to trade in. Everything was going great until they offered me less than half of my vehicles value and 2 grand less than rough trade in. We are talking about a 7K + difference. They tried to tell me that Kelly blue book is what they use for vehicle trade ins not NADA. So I asked why then are you trying to sell me the vehicle that is priced using NADA and was actually almost $1,600 over high blue book. He then tried to tell me he didn't know what the price guideline was and that it was set by another dealership and that is was not the Toyota store that set the price. Well last time I checked it was on the lot owned by Phil Meador and all of their prices are off NADA guidelines. So why wouldn't NADA trade in values apply? He then began to make excuses as to why the trade in value was sooo low and the sale price of the new car. He tried to tell me that banks and credit unions don't use NADA and that they use Kelly and so does the dealership. Obviously they don't as all of their vehicles are priced off of NADA values. He then began arguing with me about it by trying to convince me I was wrong and that their offer was a good one. He then tried to get me to tell him what would make me happy on the trade value by asking what it needed to be in order to make it work. I told him that his offer wasn't reasonable. He then offered to give me another $500 in trade in value which was just comical. I understand that they are out to make money as it is a business but there is a difference between making money and trying to steal someone blind. Also it is very unprofessional to flat out lie to my face about financial institution lending practices. I was expecting to be treated fairly and given a reasonable trade value according to NADA but instead I wasted over an hour of my time and had to deal with a salesman who tried to treat me as if I wasn't an informed educated customer.


I highly recommend Phil Meador Toyota

5
MarknAnnie on 10/02/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had not purchased a new vehicle since 1998. We obviously had a lot of questions around buying vs leasing as well as many other questions. Keenan was very professional and explained the pros and cons of buying and leasing and did not give a high pressure sales pitch to buy the RAV4 we were considering. He seemed to have our interests in mind. Keenan was very knowledgeable about the RAV4 which made our purchasing decision very easy. The process was hassle free and Keenan even synched our phones to the bluetooth in the RAV4. Chris Whitney in finance was very transparent and great to work with-he made sure we understood everything we needed to regarding the finance piece of our transaction. With a salesman as professional as Keenan and Chris in finances, we won't wait 17 years to purchase our next vehicle. My wife and I highly recommend Phil Meador Toyota, Keenan Brune and Chris Whitney.


First Class Purchasing Experience

5
dpenk on 09/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

William Roth was patient, knowledgable and diligent. He was honest and truly wanted to qualify my needs more than just sell me a vehicle. Because of William, I chose Phil Meador Toyota to purchase my 4 Runner. I knew what I wanted and had checked into several dealerships, but Phil Meador had William. Best yet, when i actually came to Pocatello to pay for my vehicle, William not only met my expectations, but i was pleasantly surprised to find the entire staff caring and genuine. Chris Whitney in Finance was an additional plus to my buying experience and I have already suggested to friends to contact the dealership in regards to their needs for a new vehicle. I recommend William and Chris, both, at the highest trustworthy level. Great experience!! I'll be back!


Very Professional, no hassles

5
JandJ5765 on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I are new to the area. We knew we wanted a Toyota but were not sure where to go. We didn't want to spend all day at a dealership only to be disappointed with high prices and hard sell tactics. We live over an hour away from Phil Meador Toyota so we called to see what they had. We spoke with Wiiliam Roth. After speaking with us for a few minutes and learning what we were interested in, he sent us via e-mail pictures of many Tundras and all the info on costs and payment options on all of them. There was no way we were going to beat those prices anywhere else. We spoke with him on the phone several times that day and he answered all our questions and was always quickly available, professional and friendly. He never talked down to us. When we finally decided what to buy, he took our information and told us to come to the dealership and that he would have everything ready for us. We arrived about an hour and a half later and we were warmly greeted by the staff and introduced to April who took all our information and while the paper work was being generated took us to the truck for a test drive. The truck was immaculately clean and ready to go. It drove like a dream. We went back and signed the paperwork with Mike Fernandez. He didn't try to upsell us with anything we couldn't use and gave us a good deal on what we did purchase. Then April went over everything in the truck and was completely knowledgeable about everything in it. She gave us a big hug and we were in our way. I can't say enough how pleased we were with our experience at Phil Meador Toyota. We have purchased many Toyotas in the past and this was by far the best experience we've had. Thank you so much to William, Mike and April,


Great service

5
Ryan on 08/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jake went above and beyond. Great customer service.


Exceptional to work with

5
S&S on 08/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We called the dealer; asked for the sales manager; discussed a car shown on their website; determined it was right for us; asked for the lowest possible price; received one (which we verified was quite good); asked if they'd take our car in trade and what it was worth (they gave us $400 more than anyone else); agreed to buy it and drove 120 miles to get it. When we got there, they were exceedingly helpful and straightforward and did not try to sell us anything as an "add-on." IT WAS A PLEASURE TO DEAL WITH THEM AND WE'D GO BACK IN A HEARTBEAT!


Wonderful and Refreshing Service

5
KeriLynn on 08/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I have been attempting to navigate our way through buying a new car for the first time, and we had almost given up hope. Every dealership we visited was pushy, unreasonable, and wouldn't offer any straightforward answers to our questions. We decided to give Phil Meador a try, and we were completely blessed and surprised to have Amanda Kinney help us out. It was so refreshing to be helped rather than dragged around- she really listened and gave us a great offer. She is excellent- highly recommend her.


Wonderful Service

5
Vanessa on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I could not have been more satisfied with my experience at Phil Meador. My husband and I needed a new car and to be honest, I was NOT excited about buying from a dealer. I was expecting to deal with pushy salesman trying to sell me an overpriced vehicle. Much to our luck, we worked with Amanda Kinney. Not at all the pushy salesman I had expected. I felt like she was on our side, getting us a vehicle WITHIN our price range, that was worth the money. She was so attentive and considerate of our needs and very upfront and honest. Thank you again, Amanda!


Amazing car buying experience!!!

5
one happy shopper on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My family and I purchased from Amanda Kinney and she could not have made the experience any better. She treated us with respect and listened to our needs and wants and made sure everything made sense. I will continue to use Amanda as our sales person along with sending all our friends and family to her.


Great Dealership!!

5
AKendall on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I will continue to always go to Curtis Scott for my vehicles. We purchased a vehicle in Feb and decided 2 months later it was to small for us, so I called him and we were in a larger vehicle that same day and it was an even better deal than the first one. My parents bought there vehicle from him to and there very helpful.


Toyota Tacoma

5
Shan on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phil Meador Toyota - you guys ROCK !!! Keenan Brune, Brad Ostler and Chris Whitney, you guys made buying a new vehicle, simple, fun, and not too painful. Thank you!!


HIghlander

5
Cab on 07/15/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great friendly dealer. Very happy with the service given us there. Easy to talk to. And they had what we wanted for the right price..


Fabulous Sales and Service Department

4.8
andrea208 on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

No need to go any further for a great dealership with great sales and service staff. I've been taking my vehicle there for service for years and have always been given honesty and quality work from the service department. We recently started looking for a new vehicle and Andrew Hall in the sales department has been wonderful. He listens, give options, answers questions and provides a comfortable and informative atmosphere to really find what you need. He never once pushed us to purchase something we weren't ready for, and he renewed my faith in car salesmen. If you are looking for a new car, no need to look any further than Andrew Hall at Phil Meador Toyota!!


Very happy with all aspects of the purchase

5
KC on 05/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Even though I was buying a used car, the salesman, Keenan Brune, and Jimmy (sales manager?) made me feel like my purchase was the most important one of the day. Keenan listened to what I was looking for, my price range, and answered all my questions. I had visited anothe Toyota dealership in Idaho Falls and in my experience Phil Meador was head and shoulders above the other place. I would definitely recommend it to my family and friends.


I've purchased 2 and would do it again.

5
Ralph on 03/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman William Roth worked hard in getting me everything I asked for. I got a great price, long term services, and everything I wanted on the car. I was dealing with dealers as far away as Boise and William met or beat all of their deals. Very good attitude in my requests. Took the car in for 10,000 mile service two days ago. Their new shop is amazing with service and attitude second to none.Thanks William and Phil. Nice doing business with you.


Wonderful

5
velma on 03/11/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

William Roth is an amazing person. He found the car I wanted at a good price and he took the time to help me get used to all the features that was not on my old car. This is the second new car I have purchased from Phil Meador and I recomend them to everyone. Thanks to everyone there for their kindness to an old lady. Velma


I had no idea how much fun buying/owning a new Toyota is!

5
Michelle on 03/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

For the past couple of years, my husband had wanted me to get a new or new used car. I drove a VWBus for 15 years and a VWBug for another 5. His business partner had a Toyota Prius for over 10years and had only good to say about them. He researched online and wanted me to test drive one. We went to the Toyota lot and William Roth sold us a new shiny red Prius liftback. He was very helpful and knowledgeable about Toyota makes in general and also knew alot about hybrids. He was willing to show us any of the cars and answered all of our questions. He was very patient and He also worked around my husband's work schedule and did whatever he could to make buying my new car the best experience possible. Chris Whitney in the finance department did a wonderful job also. He explained all I needed to know and made it possible for me to drive my new car home that day! Anytime I have been back to the dealership, everyone is so nice, knowledgeable and friendly.


Great experience

5
Chas on 03/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

William Roth of Phil Meador Toyota was awesome to work with. The whole sales staff worked hard to make the sale. We arrived late on a Saturday night, and they were nothing but helpful. Will was knowledgeable and friendly. They were willing to stay late, and we managed to make a deal that I felt comfortable with. I would definitely recommend visiting them.


Buying a new car was actually easy and fun.

5
R on 02/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We dreaded buying a new for over two years because of how far the nearest dealership is (3 hours) the difficult negotiation process that neither of us are good at (we don't even like haggling on the beaches of Mexico). We did our research and were found a good deal in another town but we decided to stop by Phil Meador's because Jimmy sounded like a straight shooter over the phone. We were nervous because we have a 11 month old baby in tow and didn't have a lot of time to haggle. We got what we wanted for our trade-in, they reduced the price significantly and so we didn't have to continue on to the next townto purchase our car. Overall, it was the easiest buying experience I've ever had to deal with. In addition, Jimmy was such a personable guy that we actually had fun hanging out with him. Chris even gave us, total strangers, one of his own free appetizer coupon that he didn't plan on using.


Buying a new Tundra

5
Hoffa on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ed and the staff at Phil Meador were very willing to put up with my crazy work schedule they let me come in and look and feel like there was no pressure gave me a fair deal on my trade and treated me fair through the entire process in buying my new truck. Thanks to everyone for a enjoyable vehicle buying experience!!


Super Dealership

5
BW on 01/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had been considering trading in our old car for a new one for a while. We have had previous experience with the Phil Meador group at Courtesy Ford where we purchased our new F-150 (another great experience). We had researched cars on the internet and had an idea of what we were looking for when we just happened to drop in at Phil Meador Toyota on the spur of the moment. My wife had some concerns about safety with the smaller fuel efficient cars we were considering, especially since our daughter would probably be using the car to go to college next fall. But Bracken Howerton was very helpful by listening to her concerns, understanding them, and answering her questions, including showing her all of the safety features of the car we were considering. Bracken was very helpful and listened to our needs and found us a great car that was exactly what we were looking for. The dealership was awesome and worked with us with our trade-in so that we could get a payment we were happy with. We have had nothing but great experiences with the Phil Meador auto group and would STRONGLY recommend them to anyone who is looking for a car or truck.


AWESOME!!!

5
lindas on 01/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Jimmy Hancock by choice and it was that best decision I have ever made in my car buying history. Jimmy was so thorough with meeting my needs and helping with my very hard decision. Jimmy was very patient with me since I required a lot of research for the best car we could buy for my daughter. I will always buy my future cars from Jimmy and never go anywhere else as long as he is a salesman.


Brakes

5
ltmassage1 on 12/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I live in Laramie, Wy. Eight months ago I had taken my car in for brakes at a dealership here. Had problems with the brakes ever since then. The dealership had my my car one more time trying to fix problem. Had planned on a trip to Pocatello to visit my daughter. Pick up my car got on highway realized my brakes were worse off then before. Called my daughter to get me in with you guys,( this was on a friday). You guys not only got me in but found the problem as well as informed me of my 60,000 mile check up. Driving in bad weather, with bad brakes was less then fun!! Driving home was safe and easy thanks to you guys!!!Your people were AWESOME!!! Thank you.As a business owner in Laramie I know how important it is to have customer satisfaction!Thank you again, Lorena RodriguezOwner of Loving Touch Massage Therapy


Wonderful, friendly service

5
amywolfe on 12/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy went out of his way to search for a truck that met our criteria. He was very friendly and easy going. I did not feel any pressure during the whole process from test driving to getting financing. I would recommend him to my family and friends to purchase a vehicle.


satisfied

5
wyotund14 on 12/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt with Jimmy Hancock primarily over the phone from out of state. He was very helpful and got me what I needed for my trade in and into a new truck. No complaints here. Thanks Jimmy!


Good Experience

5
bigphatmat on 12/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted Jimmy on the phone after seeing the used vehicle online. He was helpful, friendly and willing to help out. I made it a bit of a challenge having a vehicle to trade in and I was out of state. Nonetheless, they were able to make it happen. It went as planned! Thanks!


Great Service and Care

5
Smith's on 12/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We appreciated the time and attention showed by the staff at Phil Meador Toyota. Jimmy Hancock did a great representing the dealership and really paid attention to what our needs were as customers.


Positive

5
smith070772 on 12/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy was great to work with and really met our needs. We appreciated the care he and other staff took in helping to meet our needs. Thank you again!


$53,763

Mileage: 0

Color: Other

Transmission: Electronically Controlled Continuously Variable Transmission (ec

Body Style: SUV

City: Pocatello, ID

Engine Type: 2.5- Liter 4-2.5L 4-Cyl. Hybrid

$64,280

Mileage: 0

Color: Other

Transmission: 10-speed Electronically Controlled Automatic Transmission With I

Body Style: Pickup

City: Pocatello, ID

Engine Type: i-FORCE V6 Engine

$41,890

Mileage: 0

Color: Other

Transmission: Electronically Controlled Continuously Variable Transmission (ec

Body Style: Minivan

City: Pocatello, ID

Engine Type: 2.5L Hybrid Engine

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.