Service Department and Salesman
We had the first oil change on our used car purchase on July 29, 2016 at 76,662 miles. We were told to bring it in in 6,000 miles to have the second free oil change and oil change. At 6,000 more miles it would have been 82, 662 miles. I brought the car in yesterday 9/15/2016 at 81,273 miles. I was informed after 30 minutes that according to the service department I was over my mileage to have the free oil change and tire rotation. They had put a sticker on my vehicle that showed the mileage (wish I had taken a picture of it, live and learn) and that it would be $70 + dollars to have the work done. I told him we were within the 6,000 mileage that was on the sticker and they needed to make it good. He informed me that he would cover it but he wasn't suppose to. When we purchased the vehicle the fuse box cover was missing. Rick made note of it and supposedly got it ordered. When we went in the first time we ask about it, the person who knew if it was there or not was out of the shop for the day. Yesterday I ask the service department to see about it and my husband also called Rick. Rick informed him that the cover was there. Needless to say I left without the cover to the fuse box. I realize that we purchased a used vehicle NOT CERTIFIED, the only thing we could truly afford, but when I am promised something and something needs attention I feel I should be treated as if I purchased a new vehicle from you.
This places treated us terrible.
We purchased a 2015 Colorado. We traded a 2009 HHR plus gave $5000 down. We bought an extended warranty and a maintenance plan. Besides not giving us a deal. They now refuse to refund the extended warranty since we traded the Colorado a month ago. What a awful place. We don't know how we will get our money back.
Poor service
Peter's can't even get a light bulb working, after two tries. After the sale, good luck! The fact that they even have an "elite" service team is laughable.
Great experience.
The pre owned salesman, Rick, was very professional and knowledgeable. He cut through the hassle and quickly gave me a bottom dollar figure that was reasonable and fair. The car was not right for me, but it was no hassle to walk away and he remained professional and courteous. I would definitely buy from them if they had the right car and I would recommend them to others
Smooth Internet purchase
After a three-week search with local dealerships and several unsuccessful negotiations I finally decided to turn my attention to looking on the Internet. That is when I found the truck I was looking for on Peter's Chevrolet website. I worked with salesman Lonnie Newberry, at first online and then on the telephone. Lonnie was very professional, prompt with his responses and very easy to deal with. I would highly recommend Peter's Chevrolet and Lonnie Newberry if you're looking for a new or used vehicle.
False advertising
Never wrote a review in36 years of buying cars.looked at pic of 2014 certified r truck settled on price brought check truck looked like it was in demo derby salesman said he did not know how it got on lot would not make it right with similar truck shrugged his shoulders and walked away
stay away
Salesman who is now one of the pre owned managers was extremely rude, only because we wanted one night to sleep on it...but it was the last day of the month and they needed the quota. Only apologized to my in-laws, never to us. Did business out of state to keep away and got a better deal anyways
Bought from 200 miles away
Peters was the only dealer that had the car configuration I wanted on their lot. Isaac Tovar was very quick to respond to my request, work with me on price and ship the car to me.
UPDATE
Had a few issues, but thank you to Rick Lambright and Terry Ott for making things right. Look forward to doing it again in the future.......UPDATE, now that I remembered the site I posted this on, let me give an update. Yes terry called, gave me an offer if I changed my rating. my wife went to the dealership to talk to Terry, who is now retired, and said it was like he really didn't care since I made the change in this site before hand. Offered a free oil change since we didn't care to buy a vehicle at the time. Now the employee that gave us grief since we didn't buy the vehicle on the 31st (which I realized they need a quota for the last day of the month & I had a 5 and 2 yr old sitting 2 hours making a deal and needed 1 day to sleep on it..already had financing and we're going to buy it) Is now one of the used MANAGERS. Stay away, they are only worried about numbers, not people. I drove 265 miles to find a great price and great service instead of 15 miles to this place. The owner is my neighbor as well! Also....I had posted this 2 months after mine and Shawns blow out in the middle of the store...2 months, I found this site, posted this and it took Terry that long to find out, only because they got a bad review. Thank you dealer rater!
I have to say this was by far the best new car buying...
I have to say this was by far the best new car buying experience I have ever had. Shawn Ware was friendly, but most of all he was to the point and had us in and out quickly. Buying a new car is always stressful and time consuming, but not this time. No BS. I told him what I wanted and what I wanted to spend and he made it happen quickly. I will definitely recommend Peters and Shawn to all of my friends and family in the market.
Wayne was great. Very friendly and helpful. I will come...
Wayne was great. Very friendly and helpful. I will come back to Wayne in the future.I will be purchasing a new vehicle for my wife soon.
I could not have expect better service. The experience...
I could not have expect better service. The experience could not have been smoother.Mr Luttrell made me feel very comfortable that I was in good care. Every employee from the time the door open and I was greeted, to the signing of the paper work was very friendly and had a caring attitude. Thank you.
Sergio was a great salesman. He was very informative. I...
Sergio was a great salesman. He was very informative. I will do business with him again. Everyone at the dealership was very friendly and professional.
I had a great experience purchasing my new truck. Rick is...
I had a great experience purchasing my new truck. Rick is very knowledgeable about Chevy trucks and helped me find exactlly what I was looking for. Issac gave us some advice about the financing that helped us out.
Jorge was extremely friendly and easy to work with. He...
Jorge was extremely friendly and easy to work with. He answered all of my questions and helped me as much as possible with my purchase of a 2012 Chevy sonic.I would refer him to anyone else I know who will be purchasing a vehicle in the future.
J J was very courteous and helpful throughout the whole...
J J was very courteous and helpful throughout the whole process. From looking around, to test driving, and buying. He made my experience enjoyable. I would recommend Peters to anyone who needed a new car.
I am very happy with the service I received at the...
I am very happy with the service I received at the dealership. I will recommend peters to other people. The dealers were not pushy and try allowed me to buy the truck that I wanted and not the truck try wanted to sell.
all dealerships are not the same. Brian was very honest...
all dealerships are not the same. Brian was very honest with us while dealing with Him for a new Car. after a bad experience with Stanly Chev. of Kaufman, Tx. I was considering on buying a Hyundai, but I found a dealership & a Car salesman that I could trust. Peters Chev. of Longview & Brian Botkin. I love My Chev. Cruze.---thanks--- David Garner
I had a great experience. Everyone was very friendly. I...
I had a great experience. Everyone was very friendly. I am definitely going to go back. I was treated with respect and Juan did a very good job taking care of me. I am going to bring my wife in the near future so she can get a vehicle from Peter's. I was very satisfied with the price and the amount I received for my trade-in. Thanks again for a great experience!!
I really enjoyed my experience with Peter's. It was my...
I really enjoyed my experience with Peter's. It was my first experience with a Car Dealership. Isaac Tovar and Floyd Ainesworth both made my first experience fantastic, insightful, and satisfactory. Their support and understanding were both appreciated much by myself and my family.-Isaac Meeks
I was very impressed with the professionalism of Mr....
I was very impressed with the professionalism of Mr. Hernandez. He asked the right questions and together we decided what type of vehicle I wanted. I would be very happy to recommend him to anyone who wishes to purchase a vehicle from Peters Chevrolet. This is the first time I have visited your dealership, and will be a repeat customer. Mr Hernandez is a very nice person, and an asset to your company.
This is the first new car I have purchased in over 20...
This is the first new car I have purchased in over 20 years, and to be honest, I was dreading "the process". To my surprise (and delight) it was "painless". Ron was very helpful and not "pushy". While I ended up purchasing a more expensive car than I originally thought I wanted, it was a result of my desire and not pressure from the salesman.He is the only salesman that I heard from who responded to my request for a price quote and he stayed with it (no "pumping") when I got to the dealership.I strongly reccommend that more people take advantage of this meathod of shopping and purchasing automobiles.
My overall experience was the best that I could ask for....
My overall experience was the best that I could ask for. Lee Fowler was one of the friendlest salesmen I have ever dealt with. I wil be back to purchase another vehicle from him.
My experience at Peters Chevrolet has always been great ....
My experience at Peters Chevrolet has always been great . Ive purchased two vehicles there within the last year . I was in and out in a timely manner both times and i contribute this to my salesman Mr. Rick Lambright . thanks .
Rick showed my wife and me several trucks and SUVs over a...
Rick showed my wife and me several trucks and SUVs over a course of a couple of weeks until we decided what we wanted. He did not have the exact Tahoe that we wanted, so he arranged to have one delivered. He seemed knowledgeable and was very helpful.
My wife and I were very pleased with our experience in...
My wife and I were very pleased with our experience in purchasing the vehicle that we were interested in. J J was very cordial and did not seem to be in a hurry to get to the next customer. When J J was not available, Isaac stepped in and was also a great help. We would def. rec. Peter's Chev. to our friends.Bill and Sandy Gilmore
Everyone was very professional and courteous.The salesman...
Everyone was very professional and courteous.The salesman was not pushy or impatient and was very helpful with in his knowledgeof the vehicle. I would definitely buy another car from them.
Shawn Ware has excellent customer service skills. He...
Shawn Ware has excellent customer service skills. He made buying the 2011 Camaro SS we purchased extremely easy. He was very knowledgable about the car and very personable to us as the customer. We will definitely do business again with Mr. Ware.
Jorge and his mgmt and finance team did a great job of...
Jorge and his mgmt and finance team did a great job of helping me get into a new Camero. I received a fair price for my trade in and a competitive financial offer.
I have gotten a new vehicle three times, and comparing...
I have gotten a new vehicle three times, and comparing those times I have NEVER received such service as I had received from Dennis. He is a car salesman, which often gives a negative connotation. However, I didn't feel complete dishonesty from him, he appeared to be completely honest and willing to help us. I understand dealerships have to make a profit, but he wasn't looking out just for himself and the dealership, but for me as well. I really appreciate the courtesy. All the staff we came in contact with was friendly and outgoing. All of them were willing to help if they could. Peters of Longview is by far the best dealership I have ever been to and will spread the word and continue to purchase my vehicles from there. Thank you again for making me a very satisfied customer!
Shawn was great! He found me a car i like better then the...
Shawn was great! He found me a car i like better then the one i originally wanted. We negotiated the price to something we were both happy with and he got the monthly payment amount i needed. I will definitely go back to peters of longview for my next vehicle purchase. THANK YOU SHAWN :-)
I absolutely loved my experience with Robby Bunch. I...
I absolutely loved my experience with Robby Bunch. I called because he had sold my company some trucks and explained to him that i'd be there around 5:45. He stayed late not only to let me test drive a vehicle but to also help with my vehicle purchase. He made it as effortless as possible. I do not plan on going anywhere else to do my vehicle purchasing from now on.
Everything went very smoothly with no problems along the...
Everything went very smoothly with no problems along the way. Sergio was very friendly and proceeded to make my first new car purchase a pleasurable one. I will recommend friends and family to Sergio along with Peter's for their next car purchase.
Our representative Sergio Guerrero was very pleasant and...
Our representative Sergio Guerrero was very pleasant and patient to deal with. He was very helpful and accommodating in our search and demonstrated extensive knowledge of the cars he showed us.
I have been buying chevy cars and trucks from a local...
I have been buying chevy cars and trucks from a local dealer, lots of cars and trucks! After I got a email from my GM card telling me I could use 5000 dollars towards a new corvette the hunt was on. My local dealer shot me a low ball offer on my m3 bmw trade so i got on e-bay and found Peters,I talked to Brian and his price on the new car and the trade were way better so we made the deal work. This experence has been eye opening. In the future Peters Chevy and Brian will always get first look at my deals. Like my mammy always said, dance with the one that brought you.
We visited several dealerships that day. My husband and I...
We visited several dealerships that day. My husband and I were both impressed with the friendliness and eagerness Shawn showed. At other dealerships we either had to go looking for a salesman or they just wanted to put us in the car try wanted us to buy; not something we were looking for. Shawn listened to what we were looking for and how much we wanted to spend and he made it happen. Like I said he was very friendly and great to deal with. When we are in the market for another vehicle Peter's will be the first place we go. And if anyone is looking I would highly recommend you.
David Goodwin and the sales team went to great lengths to...
David Goodwin and the sales team went to great lengths to make the sale. I appreciate the time and effort to meet my requirements to make the sale. Financing was better than I expected. Pat acquired great rates and terms. David kept in contact with me from the day I test-drove the Cruze until the sale was made and even afterward to make sure I am pleased with everything. They earned my trust.
Shawn was super nice from the beginning. He worked hard...
Shawn was super nice from the beginning. He worked hard on getting our car note at the price we wanted. He offered his help to us several times and we appreciated all of his efforts. I would defitnitly refer others to Peters.
Danny did a great job of helping with my selection and...
Danny did a great job of helping with my selection and purchase while at Peters. He was knowledgeable able the car I was interested in and helped with every question I had. I bought the car and couldn't be happier.
Dennis Smith was great answering all our questions about...
Dennis Smith was great answering all our questions about the new Traverse. He showed us many options we were unaware of. Dennis certainly knows the product. We wanted pin stripping and the windows tinted which he totally handled and gave us a wonderful new loaner car to drive while he took care of it. We will definitely recommend Dennis to all our family and friends who are in need of a new vehicle. Also we will be back to purchase another vehicle from Dennis and Peters Chevrolet.
Everyone was friendly and helpful. Danny did a very good...
Everyone was friendly and helpful. Danny did a very good job explaining all the functions of the Car. The only negative is that I would have liked to have gotten a better price on my trade in.
We have done business with Peters for many years and...
We have done business with Peters for many years and everyone has gone over the top for us a deal we couldn't refuse. We are very happy with our truck.
I met Ron about a 14 monts ago while looking for a new...
I met Ron about a 14 monts ago while looking for a new truck. I found what I wanted and met with Ron. I felt very comfortable with him as he was sincere and not pushy like most sales people. A plus for him as I despise pushy people. It was time to buy my son his first new truck as a collage graduation gift. I again went direct to Ron and told him what I wanted and why. We found the perfect truck. He knows I am going to buy a truck so he does not jerk me around like most dealerships try to do. He gives me his best price and best trade in value and I take it or leave it. I like dealing that way. Needless to say my son took the dreaded test drive and is now in love. Thanks to Peter's and especially Ron my son is the happiest I have ever seen him and should be as he has one beautiful truck.Will I go back, sure as I have Ron looking for me a special car.
I checked the used vechicle web site, then contacted my...
I checked the used vechicle web site, then contacted my sales person. Brian discussed the equipment and options I wanted, then promply found a vechicle with the right mileage, options and price. he called as soon as the car arrived at the dealership. when I picked the car up, he explaned all the features, and mechanical aspects of thecar. The car was very clean inside and out. Outstanding work by salesperson!
I had an outstanding experience with Danny, Ron and...
I had an outstanding experience with Danny, Ron and Floyd. The professionalism of them was amazing. I walked in Peters just looking and walked out with the truck of my dreams. Thanks to the wonderful work of the employees listed above, I now am the new owner of a Chevy. They answered every question and went into detail about everything we talked about. I highly recommend Danny, Ron and Floyd and will definitely be doing all of my automobile business with them in the future. Also, thanks for making my wife happy.
DANNY COX WAS VERY FRIENDLY. HE WENT THE EXTRA MILE ON...
DANNY COX WAS VERY FRIENDLY. HE WENT THE EXTRA MILE ON ALL MY REQUESTS. HE DIDN'T PLAY SALESMANSHIP GAMES. HE HAD A GOOD PRICE ON THE CAR. I WOULD RECOMMEND HIM TO A FRIEND LOOKING TO BUY A CAR.
I have always had positive expirience with Peters...
I have always had positive expirience with Peters Chevrolet. The sales and financing staff are a pleasure to work with and complete the deal in a timely manner.
Why did I buy from Peters Chevrolet? They had the car I...
Why did I buy from Peters Chevrolet? They had the car I wanted and the experience of buying from Peters Chevy via Ebay was fine.
Robby answered all my questions and was very honest about...
Robby answered all my questions and was very honest about his answers. He gave me valueable insights on the vevicle that I was intrested in and knows his products well.We finished the transaction I thought in record time and with very beneficial results to Peters and myself. I will be sure to recommend your dealership . Thank Robby for the fine service that he gave me. WF Martin, Carthage,Tex
Lee Fowler was very polite, helpful in answering all our...
Lee Fowler was very polite, helpful in answering all our questions, gave us the opportunity to drive three different vehicles and went out of his way to work with us to insure that we were 100% happy with our purchase price and our new vehicle.Felix and Margie Blanchet
I had a very good experience Peters Chevrolet. I found...
I had a very good experience Peters Chevrolet. I found every person I came in contact with friendly. The dealership itself was easy to find and nice and clean. I have already recomended Peters to one of my friends.
I feel that he tried very hard to satisfy our budget...
I feel that he tried very hard to satisfy our budget along with our needs and wants. Which is not easy to do. He was very friendly and knowledgeable. Every question I had he was able to answer without having to look it up. He was not too pushy and we didn't feel as though we had to purchase. I look forward to coming back and using this dealership along with having Terry Crank as our salesman.
David Goodwin did a great job of showing me my different...
David Goodwin did a great job of showing me my different options on trucks. I told him what I would be doing with the truck and he found the perfect fit. So much so that I got another one for my husband.As usual Randy Dugan couldn't be easier to make a deal and I ALWAYS feel like the price is fair. There is also no pressure to make me feel like I have to buy right then and there, but he sure makes it hard to walk away. Thanks to both men. Peter's should give both men a pat on the back and 2 gold stars. Sincerely,Tori Kirkpatrick
Very very impressed Danny went above and beyond and made...
Very very impressed Danny went above and beyond and made me feel like I was the most important customer he had ever had he worked very hard and did everything he could as well as the finance department. I have never been happier or more.impressed!!!
I was treated very well by the salesman. He answered all...
I was treated very well by the salesman. He answered all my questions. All the staff were very helpful. The whole experience was very pleasant. I would recommend Peters to others.
Clarence was very helpful with researching the right...
Clarence was very helpful with researching the right vehicle for me and my family. What I liked the most was the friendly atmosphere and I never once felt like I was being pushed to make a purchase. I actually felt like I was being helped to make an already tough decision easier.
Very friendly, thorough service. All questions,...
Very friendly, thorough service. All questions, concerns, problems addressed immediately and completely. Robby was very professional and knowledgable and was able to find a vehicle that fit my needs. Thanks for a great experience.
Peters chevrolet provided me with a no hassle shopping...
Peters chevrolet provided me with a no hassle shopping exprience. I made a reasonable offer on a new vehicle and it we immediately accepted. I didn't get the high sales pressure from JJ that other salespersons have done. I would recommend JJ at peters Chevrolet to anyone looking to purchase a vehicle. I drove 90 miles to get my equinox when I live 2 miles from the nearest dealership.
Initially talked with Issac, who was great from the...
Initially talked with Issac, who was great from the start, very friendly, told him exactly what I wanted and found what I was looking for within an hour, called me back and found three jeeps with features i was looking for with three different interiors to choose from on them. I came over and test drove and Danny helped out on deal, gave me a fair price on new jeep and on my trade in. Called later that day and told them i wanted it and they had it on the lot the next day! Great sales guys would highly recommend Peters! Oh and I initially went to the Jeep dealership in West Monroe because I live a mile away and salesman there just was trying to put me in something on the lot just to make a sale. Talked more than he listened and told me they didn't make a two door Jeep Sahara, I told him I knew they did cause I built my own on website and he told me he was Jeep certified and he knew they didn't and he's never seen one. I told Issac I would rather drive 2 hours and deal with guys who wanted to help me with what I want to buy. Just thought I would share both good and bad experience with different dealers. Thanks again
My wife and I were extremely pleased with the service at...
My wife and I were extremely pleased with the service at Peters and the way we were treated. It was the easiest, most professional car buying experience either of us has ever had. We both have recommended the dealership to friends and family!
Terri was very good to work with,she was very informative...
Terri was very good to work with,she was very informative about the product explaining in detail all the different and new features of the car, also pricing was good.
We were treated with respect and as a valued customer....
We were treated with respect and as a valued customer. Great experience, have already suggested the dealership to multiple friends at work and at church.
Overall a great experience. Robby went above and beyond...
Overall a great experience. Robby went above and beyond his call of duty to help me find what I was looking for. One of the best salesmen I've dealt with in any line of sales. Floyd was awesome on the financial end and made the experience quick and easy. Two great employees that I enjoyed working with.
Peters Chevrolet is WONDERFUL! Their salespeople are...
Peters Chevrolet is WONDERFUL! Their salespeople are informative and practice low-pressured sales methods. They are well-informed, knowledgable, and easy to do business with. Mr. Crank was cooperative and mindful of my personal need and timeline. He was personable, respectful of me, and is personally likeable. I can't minimize Chevrolet's GREAT product either!!!
Best salesman was very helpful excellent customer service...
Best salesman was very helpful excellent customer service will definitely recommend to others. He has a customer that will buy from him again very respectful
jj made my experience at peters very pleasant!! i...
jj made my experience at peters very pleasant!! i reserched on the internet and there were no suprizes in prices. all prices were in the ball park and trade in price was too!! I"LL BE BACK!!!!
I have been pleased with the all-around experience with...
I have been pleased with the all-around experience with Shawn. He is very well informed about the car business and treated my wife and I with the utmost respect. I will for sure tell everyone I know about my experience with Shawn and this dealership.
For my very first auto purchase on my own I could not...
For my very first auto purchase on my own I could not have asked for a better experience. Shawn Ware was the sales person that I dealt with an he made it as easy an comfortable as possible for me. When the time comes to do this process over again I would most definitely use Shawn an Peters Chevrolet again. Thanks, Tanner Daniel
I have purchased more than a dozen vehicles in my...
I have purchased more than a dozen vehicles in my lifetime- most at new car dealerships. This is the first experience or purchase that I have made where I walked away comfortable that the purchase was both fair to myself and the dealer. Wayne and Sergio both were very professional and treated me fairly and honestly. Both Sergio and Wayne struck that balance where they were fulfilling their job and responsibility to their employer while still remaining fair to me, the customer. Peters is an overall professional organization and I will quickly recommend anyone in the car market to patronize this dealership. Thanks.
I knew what I wanted in a car and Rick made it happen. He...
I knew what I wanted in a car and Rick made it happen. He kept me informed and worked well around my time schedule. Also, he was very helpful with adding distinctive detail to the car.
We shopped Peters because we wanted a great deal on a new...
We shopped Peters because we wanted a great deal on a new Jeep. We not only got a great deal, we received excellent service.When we first got to the dealership on the day of purchase, Robbie Bunch was with another customer. While we waited, another salesman opened three Jeeps for us to look at. After we looked at the Jeeps we went on inside the dealership for coffee, and the Sales Manager talked with us at length. During the waiting time, Robbie made an effort to let us know he had not forgotten us. So, the "waiting time" was a "busy" time for us, productive because we "shopped Jeeps" thanks to the other salesman, and entertaining because of the Sales Manager's interaction with us. We also could see that Robbie gave excellent care to his other customer and we believed he would do the same for us.Then when the process began to actually trade our vehicle and buy a Jeep, the steps were worked through quickly, efficiently, and we believed we got an excellent deal.When the paper signing part began, we thought it would take hours...not so, the financial manager was so professional...paper work in order, questions at a minimum, friendly, efficient.After the paper work was complete, Robbie helped us understand the Navigation System and he programed our phones to the BlueTooth. This experience was excellent. Each person we interacted with was friendly and knowledgable and helpful.Thank you very much,Joe and Jackie Westbrook
Truely a great experience from the time I visited the...
Truely a great experience from the time I visited the Peters Cheverolet website (which is awesome) until I picked up my vehicle. Recommend to anyone who would ask. Friendly and helpful staff set them apart from anywhere else I have visited. Thanks to Peters Cheverolet and Isaac Tovar for making my vehicle buying experience fun and rewarding.
My family has always had a great experience with Peters...
My family has always had a great experience with Peters in the past both with sales and service. For the past 30 years when one of my family is in need of a dependable car or truck we contact Hugh Carruth. This day and time there are not many salesman that can always be trusted, however Hugh is the most trusted man in this business that I know and has been for many years.
I was pleased with the service and how friendly Shawn...
I was pleased with the service and how friendly Shawn Ware was during my visit and purchase of the 2011 chevrolet truck. I would highly reccommend Shawn and Peters Chevrolet to others.
It's always easy to get through the transaction when I...
It's always easy to get through the transaction when I visit Peter's Chevrolet. Doug Knew what I wanted, Pat Helped me through cancelling my service protection plan and instructed me what to do on filling gap Protection, as my Tahoe was a total loss. it only took them about an hour and a half to get me in and out of there.
I drove over three hours to purchase this vehicle and...
I drove over three hours to purchase this vehicle and this is why. The salesman, John Preston was very knowledgeable about the vehicle being purchased, he answered every question I had before and after the purchase, he even stayed late to show how all the bells and whistles worked. Mr. Preston was very courteous and had all the paper work in order and ready when I arrived at the dealership. Mr. Smith the finance manager was very courteous and found the best financing possible. Mr. Stewart the Dealership manager was very courteous and knowledgeable also. Everyone we dealt with treated us like a customer and not a number. This was the best experience at purchasing a vehicle that I have ever had. If all dealerships would operate this way customers would not feel it was chore to buy a new vehicle. I have already recommend this dealership to people that I know.
I bought a 2010 K 3500 and felt I got a fair deal with...
I bought a 2010 K 3500 and felt I got a fair deal with great service. Isaac was friendly, knowledgable, & professional. When I need another vehicle, I will call Isaac, I hope he will still be there. Plus the coffee was hot and plentiful.Thanks!
I had good expriance, did not get quiet what I wanted...
I had good expriance, did not get quiet what I wanted for my car but feel the price of the truck I bought was very fair. The only complaint I have is the process took so long.
Terry Crank and the finance department went above and...
Terry Crank and the finance department went above and beyond for us! This is our third vehicle to purchase from Peters but we have never had better service! Terry searched for just the right vehicle for us to purchase. We will definitely be buying our next car there from Terry!!
A simple online quote turned into a new vehicle. I told...
A simple online quote turned into a new vehicle. I told Shawn exactly what I was looking for and he made it happen within 24 hours. He gave me the best price of the 4 dealerships I was shopping at, as well as, the best trade in value. I am currently serving in the US Army in Ft. Polk, LA and Shawn said he would have all the paperwork ready for me when I got there so he would not be wasting my time. I arrived from Louisianna on Saturday at approximately 12:00 and, with the help of Issac, I was out of there with my new Traverse before 2:00. Everything was there waiting on me, no gimmicks or backsliding. The only reason Peter's is receiving a good rating over an excellent rating on price is simple: I think ALL vehicles are too expensive (LOL). As we say in the military, BLUF: Bottom Line Up Front, Peter's has earned a repeat customer.Sincerely,1LT Michael Hall Executive OfficerHHC 1-509th IN (ABN)michael.hall52atus.army.milOffice: 531-8634BB: 337-208-3474
Staff was very helpful and went above and beyond to find...
Staff was very helpful and went above and beyond to find the right car for me within my budget range. I will highly recommend my family and friends to visit this dealership for their next car purchase.
From now on, Peters will be the first place I go to when...
From now on, Peters will be the first place I go to when buying a new car, truck, or Jeep. Completely satisfied with the sales person, and the "paperwork" person. Great dealership/facility and the product speaks for itself. I believe the "service" facility will be the same, although I haven't had occasion to use it yet. The people at Peters actually act like they "want" your business not like they are doing you a favor by letting you buy from them. Again, great folks.
I bought a 2011 VW Jetta on Monday. The vechicle needed a...
I bought a 2011 VW Jetta on Monday. The vechicle needed a battery so the dealership gave me an SUV to take my kids somewhere to eat, that way they could replace the battery. When we returned to the dealership I found out they wrecked my car in the garage. They offerend not to report it to my insurance company but I believe it should have been reported to theirs. I couldn't believe that Mr. Ware didn't offer me an extended warrenty or something to correct the issue. All that was offered to me was keys to a standard compact car. Now i'm paying on insurance on a car I don't have yet. It ruined my new years gift for my wife. I never got the car off the lot. I really like the car I purchased but think I was treat unprofessional.This matter was resolved by Jeff Collins to my satisfaction. Great Team work!
Shawn was very informative and easy to deal with. He...
Shawn was very informative and easy to deal with. He explained everything very well and followed through with all the promises he made. I felt he was up front with me throught the buying process, in other words, he did not act like a car salesman.
Everyone was extremely knowledgable, helpful, and very...
Everyone was extremely knowledgable, helpful, and very pleasant to work with. We will definitly recommend this dealership to all our friends looking to purchase a new vehicle. Thank you.
I had "built my own" truck online, peters had...
I had "built my own" truck online, peters had an exact match, I went there and spoke with Renny and Bill Reed, they were polite and professional, I feel that they worked as good a price on the truck as they could and the transaction took place that same day, They had the truck detailed and Renny delivered it to my residence (that's never happened to me before) The finance guy was also polite and professional and offered advice on certain issues involving the purchase of the truck. Everything went smoothly and without incident. The truck so far has been impressive with everything except the fuel economy, but since it doesn't require the DEF fluid, I'm hoping that makes up for the lack of mileage. The last new truck I purchased new was an 01 3500 cummins and stickered for $39,800, this one stickered for $62,000, that's appx. $22,000 inflation over an 11 year period, that's why the "price" of the truck got a "good" instead of a "great" rating, it had nothing to do with the sales men, they were great guys to deal with, and I will return to Peters when I need another vehicle.
This was by far the most hastle free car buying...
This was by far the most hastle free car buying experience that I have ever had. Brian and the finance Mgr. offerd a reasonable price and a reasonable trade in for my cars the first time around.......I hate the typical car sales games,and I didnt find any at Peters Chevrolet.
We shopped on line for a new Dodge 3500 dually. We...
We shopped on line for a new Dodge 3500 dually. We looked at several dealerships in our area, but when we found this one, J. J. helped us make the final decision. He went out of his way to send us pictures of the truck, had patience to deal with my back and forth indecisions, and when we finally decided on this truck, he had it ready and waiting for us to pick up. Everyone at the dealership was friendly and outgoing. We received a great trade-in deal on my old truck, and are very pleased with everything. We drove 5 1/2 hours to get t his truck, and we will do it again when we buy our next vehicle.
Enjoyed working with JJ to decide on the truck we...
Enjoyed working with JJ to decide on the truckwe wanted. We never felt pressured, but informedof our choices & he supplied the truck we chose.
i drove 3 and 1/2 hours to get the truck i picked out......
i drove 3 and 1/2 hours to get the truck i picked out... alfredo had everything already done waiting on me... he is a great person to deal with a+++++.. i will be back to the dealer ship with my next purchase because of the kind friendly staff.... thanks
Very friendly personnel, willing to do whatever i wanted...
Very friendly personnel, willing to do whatever i wanted to the vehicle. Your inshop customizing is another reason this dealership is doing as well as it is.
We will buy all our cars from JJ from now on. Our...
We will buy all our cars from JJ from now on. Our experience was wonderful. He was honest & friendly. We never felt pressured or like we were getting the typical salesman run-around. Awesome place & prices!
I was very impressed with the overall experience with...
I was very impressed with the overall experience with Peters Dodge in Longview, TX. Eric was very professional and worked with me on everything I wanted and more. He and Patrick worked very hard on getting the car delivered as soon as they could. Service was great.
all conversation and dalings were done long distance over...
all conversation and dalings were done long distance over the internet or phone.everything was in line when i arrived to pick up the vehicle.Ron was easy to work with and always got back to me in a timely manner.
Peters Chrevrolet was a great experience. From the time...
Peters Chrevrolet was a great experience. From the time I stepped out of my car until the next day driving off in my new car. Jorge met me with a big smile and a great attitude. He was very friendly and vey knowledgeable about the vehicle I wanted to buy. This dealership worked with me when it came time to trade my truck in. I have bought many vehicles over my lifetime and this was the best experience I have had. The day I came in to pick up my Equinox the vehicle was clean and ready to go. Before I left Jorge introduced me to the crew at Peters Chevrolet. He also showed me around the dealership. This is a very clean dealership to shop. I will be back and I will deffently use Jorge as my salesman. I will also suggest to my friends when it is time for them to buy a vehicle to check this dealership out first.Thank Youlloyd Chambless
The salesman was very nice and helpful, he made sure he...
The salesman was very nice and helpful, he made sure he found us the vehicle right for us and for a good price. I recommend Peters Chevrolet to everyone.
What a wonderful experience buying my Jeep from John...
What a wonderful experience buying my Jeep from John Preston. I could not believe how easy and I must admit a fun experience, I would highly recommend Peters Jeep to everyone. Don't buy until you talk to the Peters family. Thank you all for making buying a new Jeep fun again!
They were very easy to work with. I simply called up,...
They were very easy to work with. I simply called up, confirmed the price then drove down. Danny had the pickup there waiting on me. I was in and out of the dealership in an hour and a half. No up-sales, no gimmicks. They sold me the truck I wanted and for the first time I left a dealership not feeling like I wanted to go back in and whoop someone.
I WOULD RECOMAND THE USED CAR SALES TO ANY ONE. WE HAVE A...
I WOULD RECOMAND THE USED CAR SALES TO ANY ONE. WE HAVE A GREAT SALESMAN HE LISTENS TO EVERYTHING WE ARE LOOKING FOR AND WORKS GREAT WITH US. I WILL BUY MORE VEHICALS FROM HIM IN THE FUTURE. THANK YOU FOR YOUR HELP IN FINDING USE WHAT WE ARE LOOKING FOR! WE HAVE BEEN HAPPY WITH EVERY VEHICALE WE HAVE BOUGHT FROM YOU!!
We have purchased vehicles from Peters before &...
We have purchased vehicles from Peters before & returned because we are treated with respect. Some other dealerships are so interested in the sale that they tend to forget the customer is not stupid. No one at Peters tried to pressure us into buying a vehicle. They let us look at the cars & test drive the ones we were interested in. Our salesmen told us some neat features about the ones we were considering - but let us feel like we were capable of making up our mind as to what was best for us. We left without buying a car - but returned later the same day and did in fact purchase a beautiful like-new Jeep. When we left, we did not shop around - we knew we were going to buy from Peters when we decided to buy. Our salesmen were Hugh Carruth & Dennis Reiger. They have always been honest with us and made us feel good about the decisions we made. Floyd Ainsworth, the finance manager was not high pressure either - he offered us a warranty deal that made sense to us & we purchased it - but again, there was not the old school high pressure.We dealt with the same team we used 2 years ago - and plan to use them again when we need or want another new car.(This visit we did not need service - but, we have always had excellent dealings with Dan Nipper in the service department. Having a good service department is important to us as well.)We are happy Peter's customers!
Fourth vehicle bought from Hugh Carruth. Every sale was...
Fourth vehicle bought from Hugh Carruth. Every sale was handled very professionally and I would recommend this dealership to anyone. Thanks Again, Shane & Amy Garris
Sales experience excellent. Will have to wait to see how...
Sales experience excellent. Will have to wait to see how the service on the vehicle will go when I bring it in for the first service. So far so good.
My wife and I were out looking at cars, and we drove into...
My wife and I were out looking at cars, and we drove into Peters Cheverolet. I was looking at a 2010 Dodge Charger, the lind our son wanted. Mr Carruth came out on the lot and began talking to me about the car. He was most professional and engaging. Two days later my son and I went over to see the car and Mr. Carruth suggested that my son test drive it and when we returned to the lot Mr. CArruth showed him all about the car and answered our questions. It was then that we decided to purchase the vehicle. He was pleasant to work with and I would certainly recommend him to anyone looking for a car.
I have purchased three new pickup trucks And one used...
I have purchased three new pickup trucksAnd one used car from peters over the lastten years an the service has always been thesame witch is very good
I had been talking to Ron for a couple of weeks and I was...
I had been talking to Ron for a couple of weeks and I was not sure what I was wanting. Ron helped me find what I wanted with out trying to talk me to things that I did not need. He put me in the right truck for me and family with a price that I could afford. I would and will recommend Ron to all my family and friends. All I can say is thank you for having him in your dealarship!
This was my third purchase from Peters. Prior to this...
This was my third purchase from Peters. Prior to this purchase I made the mistake of looking at a vehicle with another dealer. Randy Dugan not only saved me from negotiating a bad deal with an unscrupulous dealer, but he and his fellow associates gave me a terrific deal on a car I really wanted. I told them all that I'll N-E-V-E-R buy a vehicle from another dealer. These folks don't employ all the old school car dealer stunts that make car buying a grueling, unpleasant process. All of the folks with whom I've worked at Peters are confident in their ability to take care of customers, and that confidence translates into a precise, efficient buying experience.I've commented on this before and I'll say it again: DO NOT BUY A VEHICLE FROM ANYONE ELSE!!!Sincerely,Mark Sonier3 time Satisfied Buyer
I have purchased numerous vehicles in my 57 years and I...
I have purchased numerous vehicles in my 57 years and I can assure you, dealing with Danny Cox (and Floyd in finance) was fabulous. They made it painless!!! Thank you for a wonderful experience. By the way.....I love my Compass!!!
First time ever to use internet sales and was very...
First time ever to use internet sales and was very impressed with JJ and how it all worked. Used Auto Broker to see price of trade before coming and called and talked to JJ and he had exactly what we had talked about waiting out front for me to look at and we went to office and closed the deal. This was one of the best buying experience in all the years that I have bought new and used vehicles and I for one am now a Peters and JJ customer as long as I drive GM products. Jay & Judith Ebarb
This visit turned into a pleasantly surprising one in...
This visit turned into a pleasantly surprising one in getting me into a vehicle that fit my needs even better than the last time I shopped here. As far as the Chevy side of this dealership, they exceeded my expectations from a prior visit to the Chevy side 3 or so years ago. The only way this experience could have possibly been any better was if the sales agent hadn't been spread so thin as to leave me by myself for extended periods and I wanted to ask additional questions. However, when the sales rep DID return, he provided answers to each of the questions I had....to my satisfaction. I have been most pleased of all with the service I have been receieving from the service department. Thats another reason I'll be coming back.
Shawn Ware did a great job, I drove in from austin and he...
Shawn Ware did a great job, I drove in from austin and he had everything ready for me. the truck is great.Thank you Nick Easley
Ron was very courteous and professional. He made my...
Ron was very courteous and professional. He made my buying experience very fast and easy. I would definitely recommend him to someone that I knew was interested in purchasing a new vehicle.
I would recommend this dealership to my friends and...
I would recommend this dealership to my friends and family. Ron makes buying a new vehicle easy. We like their friendly approach to buying a car. There is no hassle. He is straight forward and is going to give the best possible deal from the begining.
They were very helpful in getting the truck that I wanted...
They were very helpful in getting the truck that I wanted to get. It would be more helpful if you didn't have to do the regular song and dance that you have to do to get a new truck. I know that they want to make as much as they can off of their sale but I don't like having to argue with people to get a fair deal on my end either.In gereral it was not to bad of and experience. Rick was helpful and he did all he could to get what I wanted for my trade in. I would recommend him to other people looking for a new car.
I was very impressed with the customer service. Isaac...
I was very impressed with the customer service. Isaac and Pat were more than kind. My calls were always answered and if not they were returned very promptly. Isaac took the time to explain everything about my new car to me. I would recommend this dealership and will make all future purchases there.
Sergio did a great job selling us this wonderful car!! He...
Sergio did a great job selling us this wonderful car!! He gave us great customer service, and bent over backwards to help us out to drive off any way we could!! We will tell everybody we know when they are ready to buy a new car, come to peters!!
I was very pleased with the dealership and how I was...
I was very pleased with the dealership and how I was treated. Brian was friendly and very helpful during the buying process. I would definitely recommend Brian and Peters to friends looking for a new or used vehicle.
First purchase from a dealership, wasn't nowhere near as...
First purchase from a dealership, wasn't nowhere near as bad as i was.told.it would be.Shawn was wonderful, honest,&down to earth. Would do business with him again.Thanx... Kld
Great Dealer! Fantastic service from the moment we pulled...
Great Dealer! Fantastic service from the moment we pulled in. We drove about 4 hours to this dealer because they were the only ones close by that had the vehicle I wanted. It was definitely worth the drive. They did exactly what they said they were going to on the phone. We were there for about 2 hours at the most, and that involved examining my trade in doing all paper work and them filling up the tank before we left. Vehicle was cleaned and waxed when we arrived.
We do ALL of our business with Randy, he is an AWESOME...
We do ALL of our business with Randy, he is an AWESOME salesman! You guys overall are fantastic from questions about vehicles, helping us find what we need, working out the deal, to service afterwards. We could not be happier, and plan to continue doing business with Peters!!and......*** We LOVE our new Jeep ***Thank you guys,Cobbie and Aletha Callaway
I did indeed have the best experience I have ever had...
I did indeed have the best experience I have ever had buying a vehicle. The staff at Peters Chevrolet were just great. My salesman Sergio, is very up to date and knowledgeable. I had already researched all the new trucks and had decided I wanted the Silverado 1500. I told Sergio what I was looking for and he showed the ones Peters had. He explained every thing about the 1500 from front to back. How every thing worked, getting into details about each system on the truck, from drive train on up, how to operate all the controls inside and what they did. I had a couple questions about transmission and engine oil coolers, along with tow ratings. Only one thing he wasn't sure about so he got the service manager to come out and talk to me about the transmission cooler. Sergio got me the running boards I wanted and had them installed, made sure the truck was gassed up and ready. He got me connected with OnStar so they could get me set up. All in all, it was a pleasant experience at Peters Chevrolet, everyone I met there in the sales and service departments was very friendly and helped me. I would recommend them and I would buy from them again.ThanksOtis McNeely
danny did great and was very nice and fast so that we...
danny did great and was very nice and fast so that we didnt waste the whole day up there.He was also very to the point and didnt keep going back and forth trying to come back with different prices which was great!
We came from out of down to find a truck at peters.. we...
We came from out of down to find a truck at peters.. we left satisfied with our purchase. I thought our salesman was terrific! Danny Cox was very friendly and listened to what we wanted instead of what he wanted to sell. I will be back in the future! thanks!
Juan was very knowledgeable in his products and finding...
Juan was very knowledgeable in his products and finding out what kind of vehicle that I would be most happy with.When the 1st choice did not pan out he went the extra mile to find the vehicle that I needed.
Eventhough we never met in person, I can sense...
Eventhough we never met in person, I can sense friendlyness of the entire interaction.Brian is very helpful. I am glad that I selected to do business with your online posting.
Shawn was excellent in making the sale workable for us....
Shawn was excellent in making the sale workable for us. He went above and beyond what we were expecting when we arrived. The rest of the staff was friendly and helpful. At no point did we feel pressured to do anything we were uncomfortable with.
I have bought several cars from Juan... I love his...
I have bought several cars from Juan... I love his service and send LOTS of customes to Peters! I will be back! Thanks for The GREAT service again!Lacy Pohl
Ron did was very acceptive to my expectations on the...
Ron did was very acceptive to my expectations on the deal. We came to a mutual agreement on the truck without a lot of hassle for either one of us. I was impressed with Ron's professionalism. It was a pleasant experience. Thanks.
Helpful salesman, I told him the features and price range...
Helpful salesman, I told him the features and price range I was looking for and we found the car to fit my needs. Next time I will shop Peter first
thank you sooo much for all of your help. it was so great...
thank you sooo much for all of your help. it was so great working with danny and floyd.loved dannys happy attitude, you can tell he enjoys his work! would definantly reccomend to our friends and family. very quick service with no hassle. couldnt belive how quick we got everything settled.
Juan was GREAT he asked alot of questions to make sure...
Juan was GREAT he asked alot of questions to make sure that the vehicle we got was what we wanted. I would definitely go back yo Peters but most important I would ask for Juan.
John was very helpful and cooperative. He worked to get...
John was very helpful and cooperative. He worked to get the price right for me on both my trade in and the price of my new truck. I wanted to add several items to the truck and he made that happen so easily. He made my trade experience very painless.
Have never done business with Peters before...Went in...
Have never done business with Peters before...Went in looking for 1 used car, came out with a 2-Fer; one used, one new. Paid a lot of attention to detail, maybe was there a bit longer than anticipated, but probably the first dealer I've ever seen that actually fixes whatever is wrong with the vehicle BEFORE you buy it! Now, my parents are thinking about buying a new Jeep or something like it, after taking them for a spin in ours; and our two sons will most likely be dealing with Peters in the future.Now, if they could just make the upcoming payments - LOL!
ok well me & my wife frist came on saterday &...
ok well me & my wife frist came on saterday & looked around& then when we got our loan from our bank today my wife called wayne told him what we wanted & needed& he found both. he even stayed late cuse i didn,t get off till 6pm the exsperance was remarkable& we are very happy. thank you & i will be sure to tell the boys at work, letorneau inc. thank you so very much ardis robertson.
I had nothing but good things to say about this...
I had nothing but good things to say about this dealership. The saleman was polite and very knowledgeable about the car I was interested in and kept me up to date on when it would arrive
You helped me get my dream car! You were honest...
You helped me get my dream car! You were honest knowledgeable and very patient helping with the electronis of the car. I am glad to know you are willing to assist with any other questions that we may have. I am so happy you received my internet request and responded so promptly. Thanks again and be assured I will reccomend Danny Cox and Peters to anyone interested in the purchase of a vehicle. Sincerely, Gloria Cook
Stopped to have my 2007 avalanche repaired on a Saturday...
Stopped to have my 2007 avalanche repaired on a Saturday and started window shopping for a new automobile. Wayne was a great help during this process. Test drove a surburban and a used ford truck,then settled on the 2011 Dodge Ram I purchased. My 2007 Avalanche was repaired before the service department closed at 1:00, great job even on the weekend.left the avalanche at the dealership and continued on my vacation and picked it up the next Saturday.Ronald
Overall the experience at this dealership was great. I...
Overall the experience at this dealership was great. I like dealerships that cut the crap and will give you a price when you ask for it and not try to "sell" the vehicle to you before they will tell you how much it is. Wayne did an amazing job and I would recommend him to anyone else that I know is looking to buy a car. I have bought several cars over the past 10 years and of all of the salesman, Wayne has been the best person to deal with. The price compared to the vehicle I purchased is about right-of cource anyone would like to have a steal of a deal. Overall-Good Experience.
Bill Reed was very knowledgeable and helpful in all...
Bill Reed was very knowledgeable and helpful in all aspects of the buying process. He was able to answer all the questions that I had and did not pressure me at all. I appreciated that most of all. I am very happy with my truck and look forward to working with Peter's in the future.
Hugh is a keeper!!! He was so plesant to work with.I am...
Hugh is a keeper!!! He was so plesant to work with.I am probably not the ideal customer for a salesman to work with,I knew exactly what I wanted and the price I wanted to pay.Hugh hung right in there with me and after the purchase I knew that he had worked the best deal possible,his straight forward approach is so refreshing.We have purchased several vehicles from Bass-Peters and appreciate the operation of the dealership. Also my dealing with the finance guy I believe his name was Mr.Ainsworth was nice. All and all I can say I really enjoyed doing business with Peters!!! Thanks Ann Stegallanns40athotmail.com
Monty Clark is a great salesman and was very patient with...
Monty Clark is a great salesman and was very patient with me. I asked a lot of questions and he answered all of them for me with accurate and detailed information. He was also patient about giving me enough time to make my decision. I enjoyed working with Monty and will definitely work with him again and recommend him to others. I am impressed with him as well as the dealership for the service and kindness they showed me. I love my new car and thanks to Monty's help and knowledge I know I made the right choice to buy my Compass. I've already told a lot of people about my experience and my car and will continue to do so.
The salesman who worked with me, Terry Crank, was...
The salesman who worked with me, Terry Crank, was excellent. He really pushed hard and tried hard to get this taken care of. The initial finance guy who Terry was working with wasn't that great. He seemed unwilling to work through difficulties in the deal, and even more unwilling to look at things differently so we could get any difficulties solved and move on with the deal. I believe his name was Tony. Overall, Tony soured the experience for me, and it was only when other finance or managers were consulted over the deal that we actually began to get somewhere.
Ron was the best dealer I have ever worked with. He...
Ron was the best dealer I have ever worked with. He offered the best prices and the full package that I was looking for in a new car purchase. No haggling, no smooth talking....just business! I have already recommended my friend buy her next vehicle (Tahoe) from him through Peters Chevrolet.
I had a great experience. Everyone was friendly and...
I had a great experience. Everyone was friendly and coureous. I would highly recommend this dealership to family and friends. I am enjoying my new vehicle greatly.
Peter's in Longview was friendly and they went out of...
Peter's in Longview was friendly and they went out of their way to get the car that I wanted. I would recommend them to other customers. In fact, my parents are interested in purchasing a Dodge Journey as well soon. I have already informed them to go to Peter's.
Terri was the friendliest sales person I have ever dealt...
Terri was the friendliest sales person I have ever dealt with. Communication and correspondence with her was seamless. I felt she was honest, almost to a fault, and very helpful with every aspect of my purchase. Overall, my experience with Terri Frost and Peters Chevrolet was excellent, and I will definitely buy from them again.
I didn't answer "qualitiy of work" because I...
I didn't answer "qualitiy of work" because I haven't seen that yet, but I'm sure that will also be great. Patrick and Jeff worked very well together on my behalf and I was taken care of in a very effecient manner.
I was extremly satified with service I recieved at Peters...
I was extremly satified with service I recieved at Peters Chevrolet! And I am very happy and pleased with my Chevrolet Malibu. I will be tellingmy friends and family about Peters Chevrolet in Longview!! Thank you so much!!!
We knew Monty before hand but have never dealt with him...
We knew Monty before hand but have never dealt with him on a business side, he did a GREAT job and we were treated very well and really friendly. The day Monty wasn't there, Scott Peters helped me and was extremely nice. We trade vehicles a lot and will return to Peters and will use Monty every time if he is still in business. Will recommend him to everyone we know. GREAT JOB!
Danny Cox was a very professional salesman! He found the...
Danny Cox was a very professional salesman! He found the perfect car with every thing I wanted in a very timely manner. He answered all of my questions and had a great attitude throughout the sale. Thank you very much for the professionalism. This is a 5 star dealership and Danny Cox is a great asset to this company
Great service from both Patrick over the phone and his...
Great service from both Patrick over the phone and his co-worker(can't remember his name) in closing the dealFinance people great also.
I have already recommended your dealership. I told a...
I have already recommended your dealership. I told a friend/co-worker on Friday, 08-19-11, about the great experience I had with your dealership and she came out there on Saturday, 08-20-11, and purchased a used Jeep. Her name is Beverly Black. I also had an offer for the same truck with $500 back of invoice with a dealership in Louisiana I had done business with previously. I purchased from Patrick instead because he said he would help me when it got time to service my new truck by picking it up and leaving me a demo. You don't get that kind of service from an out of town/out of state dealership. I am a widow and have been for over six years now and I've pretty much learned to cope alone with issues that come up in everyday life, like maintenance on a vehicle. However, it was nice to hear that I would have some assistance with that in the future. It's called, service after the sale. I will be recommending your dealership in the future. My hat is off to Patrick Stewart. He is the bestest in my book !
Both salesmen were very friendly and went out of their...
Both salesmen were very friendly and went out of their way to make sure our experience was a good one. This is the 2nd vehicle we have purchased from Peters Chevrolet in the last 6 years and they salesmen have continued to outdue themselves each time.
The finance dept. & Terri worked very hard to get my...
The finance dept. & Terri worked very hard to get my payment where I needed to be and then exceeded what I asked for. How awesome is that!! Plus 2 days later the battery went dead and my Jeep was stuck in the garage. Terri was johnny on the spot in coming to my home with another vehicle so I could get to work. She jumped the Jeep's battery & drove it to the service department where they replaced the battery. In addition to that she remembered that I had stated that I was going to try to remove the bug deflector from the front hood. Since I was not able to unstick the tape backing she had it removed. She definitely went above and beyond. I would and have recommended her & Peters. Job well done!!! Thanks to everyone involved.
It was the best Car purchase experience we have ever had....
It was the best Car purchase experience we have ever had. We are very pleased with our new purchase and we have already referred family and friends . You have a new loyal customer!!!
Mr. Sergio Guerrero made sure from the time I walked into...
Mr. Sergio Guerrero made sure from the time I walked into dealership til the moment I left, that I was Happy with my Purchase! Sergio was very friendly & professional, he really knows how to take care of his customers!
Randy was very personable and very persuasive. I said...
Randy was very personable and very persuasive. I said that I was going to go and price a ford truck as well and he managed to sell me on my Dodge Ram without me going to a Ford dealer. So I would say that you have a great salesman in Randy Dugan. He had the things I wanted added to the truck put on in a day and a half. Which was great because I thought it would take at least two full days.Sincerely,Tori Kirkpatrick
great experience!!!! Came in just to look and left out...
great experience!!!! Came in just to look and left out with new car. Raul was great.Very Freindly and we are very happy with our new car.
Randy did a great job. I didn't think I was going to be...
Randy did a great job. I didn't think I was going to be able to get the jeep but hekept working and got the price to where I could get it and I LOVE the jeep!!Thanks!
He was a all around good guy. He not only gave me a good...
He was a all around good guy. He not only gave me a good deal. he talked with my wife, played with my son. He made me feel like i had been to the dealership before and i had never even been to long view before. I can say i have bought 5 cars before & he in my top 2... See you guys again very soon. I want a camaro next visit Danny keep me in mind & awe year its gotta be Bubble Bee color (yellow with black rally stripes)...
John was excellent to work with. He was very knowledgable...
John was excellent to work with. He was very knowledgable and responsive to what I was looking for in a truck without being too aggressive. I would say this was one of my most enjoyable car buying experiences.
We waited for a very long period of time, every time we...
We waited for a very long period of time, every time we came to the dealership. It seemed like Terry Crank was unsure of himself and couldn't answer the questions we had about Jeeps. We had help from a very knowledgeable salesperson, Terri Frost who was not our salesman but was very willing to answer any questions we had. She also showed us the Jeep's interior and set up the Sirius radio along with additional questions we had, when Terry Crank was no where to be found after we had signed all the paperwork. He was not very helpful and made it an annoying experience. Our next vehicle purchase will be from TERRI FROST and we wish this one had been from her.
Jorge was great, very professional. Wanted to do business...
Jorge was great, very professional. Wanted to do business with me and wasn't just worried about the commission he would make. I would definitely go back for another purchase and refer my family and friends to see him for their new vehicle needs.
Everyone at Peters Chevrolet was friendly, courteous and...
Everyone at Peters Chevrolet was friendly, courteous and helpful. We were treated with respect and thoughtfulness. No one was pushy about the sale even though it was extremely hot outside. We were allowed to take our time to pick out the vehicle we wanted with Mr. Guerrero answering completely every question we asked.
I first checked online and found a couple of vehicles...
I first checked online and found a couple of vehicles that my wife would approve of. I had previously purchased a vehicle from Wayne and remembered his name and the excellent service he provided us before. When we arrived we requested Wayne Batten and as before he was able to provide us with a great vehicle at a great price. Thanks Wayne!
Had a wonderful buying experience with Wayne. I will...
Had a wonderful buying experience with Wayne. I will recommend Wayne to anyone that I know looking for a good buying exp.Wayne made us happy feel very comfortable and we never felt pressured. Thank you very much.
This is the second truck that I have bought from Peters...
This is the second truck that I have bought from Peters Chevrolet. I traded in my 2010 truck for a 2011 truck. Ron Luttrell worked with me finding the truck I needed. I would definitely use Ron for my salesman again. He is friendly & courteous. Got me a good rebate & worked on getting me a payment that I could afford.
Shawn was great and knew I was going to make a purchase...
Shawn was great and knew I was going to make a purchase within the next few days. He listened to what I wanted and made it happen. I would recommend Shawn to others
I was very satisfied with whom I worked with on my car...
I was very satisfied with whom I worked with on my car deal. I would recommend everyone to talk to Peter's when buying a car and especially Danny Cox.
I questioned myself on driving 2 hrs to look at a...
I questioned myself on driving 2 hrs to look at a vehicle-it was one of the best decisions I have made. We dealt with Randy- who was super, but everyone there was very friendly. This was by far the best place I have bought a vehicle.
My experience with Peters Chevrolet and Randy Dugan, was...
My experience with Peters Chevrolet and Randy Dugan, was what I want in buying a car. The upfront pricing and the no hassle buying will have me recommend them for my friends and family. I really love my new truck and want to say that you guys are the best.Thank you,Jason Myrick
Shawn is a very nice guy. We were in and out. It did not...
Shawn is a very nice guy. We were in and out. It did not take a whole work day (8hrs) to get this done. I would most definitely recommend this dealership to everyone in search of a new or used vehicle, and tell them to ask for Shawn Ware.thank you
They were very professional and backed up everything they...
They were very professional and backed up everything they said they would do. Received a better deal through them, and Bruce kept it relaxed and never pushy.
You guys are great!!!! It was a real pleasure dealing...
You guys are great!!!! It was a real pleasure dealing with Isaac Tovar. He is very polite & patient. Thank yall for dealing with me. We will definately purchase again from yall!
Danny and Tenna were great, they made buying a car fun. I...
Danny and Tenna were great, they made buying a car fun. I enjoyed it so much that the next day I went back and bought another car from them. I put in about 10 internet request to different car lots in the area and Peters was the first to respond back, it's been 3 days and I'm just now getting responces from some of the car lots. Peters was busy and I wanted to leave but they assured me everything would be okay and go in a timely manner and it did. Petters will be my home for all my car buying and service needs. The finance manager Floyd was very good at his job, I didn't care to read the papers I was signing so he explained everything to me. I have bought and financed a lot of cars the last 20 years of my life and this is by far the best.
I am enjoying my van very much. I enjoyed doing business...
I am enjoying my van very much. I enjoyed doing business with Peter's Chevrolet. You have made me a very happy customer and I hope to do business with you again in the future.
Even though I worked with numerous individuals due to the...
Even though I worked with numerous individuals due to the fact that Peter's was very busy on each visit, everyone was extremely courteous and very knowledgeable. I was asked, several times, if anyone was helping me by representatives who were busy with other customers, but wanted to be sure that I was being helped.
Customer service was great. They worked really well with...
Customer service was great. They worked really well with us on my trade inand got me a great deal on my new Camaro. I would definitely reccommend this dealership. Terry Crank was great.
The coustomer service is great Iassa Tovar was very help...
The coustomer service is great Iassa Tovar was very help full and still calls to see how we are liking our new pickup, every one there was very friendly and willing to help.
My husband and I bought a new Jeep Liberty 4x4 from...
My husband and I bought a new Jeep Liberty 4x4 from Peters and this was the best experience we have had buying a vehichle. Our salesman, Patrick Stewart, went above and beyond to get us the deal we wanted. This was our second purchase from Peters and we will only use Peters for every purchase in the future.
Teena was great! I emailed her to find out about...
Teena was great! I emailed her to find out about vehicles and she immediately sent the information I requested. I came in for a test drive and was sold. The customer service and friendly atmoshpere made this purchase too easy for me. I will definitely be back and tell all my friends.
I had a great experience buying my new 2011 Dodge Ram. My...
I had a great experience buying my new 2011 Dodge Ram. My sales associate was very helpful and patient with me through all my mind changes. The whole process went rather quickly and I am satisfied.
Last week my wife and bought a new Chevy truck from Randy...
Last week my wife and bought a new Chevy truck from Randy Dugan at Peters. Our buying experience was the best we have ever had. Randy knew knew exactly what we wanted and made sure we got it. The price was great and even after the purchase I still had some questions and Randy answered all of them. Randy even threw in a nice new Chevrolet hat.Thanks Randy.
My first experience with internet sales. I was very...
My first experience with internet sales. I was very impressed with how the whole process went. It was easy from beginning to end. Jeff and Teena did an outstanding job and exceeded my expectations.
It was a pleasure to have as an informative and personal...
It was a pleasure to have as an informative and personal salesman as John. He made every attempt to find what I wanted and never aplied any pressur. He also has been great with follow-up information
My interest in the new Chevrolet Camaro is what initially...
My interest in the new Chevrolet Camaro is what initially brought me into Peters Chevrolet to begin with. I was still on the fence weather or not to buy a GM product since my family has driven Fords for decades until I met Terry Crank. He made the entire experience in buying from Peters an easy decision. As a matter of fact, I bought the new 2011 Camaro from Terry, not Peters Chevrolet!!He made that much difference for me in my decision making process, plus it was icing on the cake that everyone at Peters treated me and my family with so much kindness and professionalism.Thanks!!!
Our salesperson was very helpful. He took the time to...
Our salesperson was very helpful. He took the time to help us find the car that was perfect for our family. He was patient and easy to work with.
I started out with internet pricing and had several...
I started out with internet pricing and had several responces but found working with Peters was still as easy as it was when I bought my Jeep two yrs ago. Very willing to take the time to see that you are at ease with the deal and make it enjoyable w/o pressure.
2ND TIME BUYER IN THE LAST FIVE YEARS. COMPLETELY...
2ND TIME BUYER IN THE LAST FIVE YEARS. COMPLETELY SATISFIED WITH THE DEALERSHIP. EVERYONE WAS FRIENDLY AND THE PROCESS WAS EASY AND FAIRLY QUICK. WE DO NOT COME IN TO THE DEALERSHIP UNTIL WE ARE READY TO BUY, AND WE USUALLY KNOW WHAT WE WANT.
Juan and Chris were great to work with as they made the...
Juan and Chris were great to work with as they made the transaction very seamless. One of the reasons I went back to Peters was the fact there is no high pressure sales approach. This is my second vehicle purchased at Peters and I appreciate the friendly and efficient sales and service team atmosphere.Thanks Guys!Dennis Chambers
We live in Louisiana, the majority of our vehicles have...
We live in Louisiana, the majority of our vehicles have been chevy, seem to get a better deal in Tx. went to several from San Antonio through Dallas to Peters in Longview. Recieved best trade in and got the vehicle we wanted. great people
Very nice man! Throughout the time he worked with us he ...
Very nice man! Throughout the time he worked with us he answered every question that we had. When ever we areready to get a new car we would defintaly go back to Marco Hernandez. He help us alot and would not changea thing. He deserves a 10 all the way!
Customer service was great. I got home with my new...
Customer service was great. I got home with my new vehicle to find that the 3 hour detail job was actually spraying the dust off with a water hose. Also, to place a dealer plate on my jeep, it was screwed directly into my front bumper.
Terri worked very hard to find me exactly what I wanted....
Terri worked very hard to find me exactly what I wanted. And that was no easy task. Now I have it and love it! Not only did she jump through hoops to get me what I wanted. But all the while she was working very hard to make every customer feel like they were the most important. That's one hard working chic! Keep up the good work Terri. You're awesome!
It was a great experience at a dealership for a change. ...
It was a great experience at a dealership for a change. I have already recommended this dealership to friends and family. They have done everything to make sure they we were happy with our purchase.
Had a great experience there! No problems! We had our two...
Had a great experience there! No problems! We had our two daughters with us! It went as fast as it possibly could! They were all wonderful! Took it back the next day to be detailed and that also was fast and done right!
Peters had the best selection of used quality vehicles of...
Peters had the best selection of used quality vehicles of any dealer i had recently went to. Wayne was knowledgable on most questions i asked and, if he didn't know, he made a point to find out answer. Very easy and professional experience.
Isaac provided extensive information on the vehicle...
Isaac provided extensive information on the vehicle before even beginning to delve into the sales aspect of our interest. Also, any time there has been any issue whatsoever with the vehicle (including an accidental mishap with locking the keys in the car before we had the spare key), Isaac has gone above and beyond the call of duty to provide assistance to us. He is a great salesman, and a great person in general!
The best dealership in the world. Issac Tovar...
The best dealership in the world. Issac Tovar represented youe dealership very well. Will never buy from another dealership. Im a customer for life!!!!! Enough said!
Tony did a great job helping us with the purchase of our...
Tony did a great job helping us with the purchase of our new Equinox. We appreciate everything he did in finding the exact vehicle we wanted!
Sergio was very helpful he did everything possible for me...
Sergio was very helpful he did everything possible for me to get that car. First I had trouble because my credit is not high enought but he kept trying place never gave up and he told me to get a co-signer and the loan would go thru and I did and not I am a very happy person driving my new Camero. Thank you Sergio for not giving up (:
Mileage: 35549
Color: Red
Transmission: 10-speed Automatic
Body Style: SUV
City: Longview, TX
Engine Type: 3.5L V6 24V PDI DOHC Twin Turbo
Mileage: 10231
Color: Black
Transmission: 10-speed Automatic
Body Style: Pickup
City: Longview, TX
Engine Type: 3.0L I6 24V DDI DOHC Turbo Diese
Mileage: 24500
Color: White
Transmission: Automatic
Body Style: Van
City: Longview, TX
Engine Type: 4.3L V6 12V GDI OHV