Peter Kay Auto Sales

4.4
Overall Rating

Customer Service: 4.6 Buying Process: 4.5 Quality Of Repair: 3.8 Overall Facilities: 4.6


By clicking the button, you agree to our submitted.

great customer service

5
seleste on 03/16/2016

Customer Service: 5.0 Buying Process: 5.0

The dealership was very helpful and friendly. I came and they understood my needs with the vehicle I was looking for. They were very professional and I will definitely recommend them to family and friends


Wonderful!!

4.8
Very Satisfied Client on 07/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I bought a 2006 Hyundai Elantra GLS 4D Sedan. I discovered this car and dealer on usedcars.com, which was the site I preferred by far when searching online. I did a lot of research and am completely satisfied with my price and vehicle condition. They promptly replaced/fixed what was needed and then helped me get this car to my mechanic to check. I'm confident that if I discover any covered mechanical issues within the stipulated 60 day period, this dealer will fix it at no charge quickly. Aidin (and Andy, too) at the Alden (Broadway) branch was professional, kind, and respectful. The process was very quick and simple! I highly recommend this dealer and will certainly return there for my next car purchase.


Very Satisfied

5
thaatchick412 on 11/30/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Recently purchased my 2004 Toyota Solara from Mike at the North Tonawanda store. Process was a breeze, picked up my car the next day, and I absolutely love it!!! A++++ definitely recommend!!!


Good experience

5
Allen on 10/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my 2007 Dodge Durango from Peter Kay Auto Sales about 3 moths ago. I had 2 small issues with the vehicle about 2 months ago after purchase. They repaired both, and didn't charge me! I am very pleased with my overall experience, and plan on buying a vehicle for my wife in the coming months.


2006 G6 purchased from North Tonawanda

5
Darla-Jo on 05/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After searching around for quite some time I came across a 2006 G6 at Peter Kay. Got the car at a great price, and Mike at the North Tonawanda store was able to get me an interest rate that was less than half of what every other dealership was able to get for me, and made the buying process sweet and simple. I absolutely love my new car, it was delivered on time and looking great! Would definitely recommend!


06 Dodge Ram

4.7
06 Dodge Ram Guy!! on 03/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Fantastic buying experience. Drove 130 miles to buy this vehicle. My truck was clean and delivered on time. The sales department at the Alden location was great. Would recommend to anyone looking for a clean vehicle.


Perfect!!

5
Mazda on 02/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great and easy buying process. Would recommend and will be buying from them in the future. Thanks for all the help Aiden, see you soon,


Great Truck, Clean and on time !!!

5
Scott on 01/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Other than three stores of cars to choose from, it was a great and easy process. Would recommend to friends and family. Delivery was on time and the truck looked great !!


Pleased with purchase

3.2
Happy Camper on 11/20/2012

Customer Service: 3.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

The car buying experience was very easy and smooth here. They are prompt and anything that needs to be done to the car is done before you pick up the car. The staff at Alden is very friendly, and Mike from North Tonawanda is very helpful.


2005 Ford Expedition

4.7
Robert Young on 09/19/2012

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Great service. Third vehicle I have purchased. Would and have recommended to friends


Jeep Commander

2
MemphisMom on 08/11/2012

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 2.0 Overall Facilities: 2.0

My experience at the North Tonawanda location was an absolute nightmare. The staff was so very unprofessional, they never returned phone calls, they had told my husband and I we were financed on his income alone, before a raise, but then went back on their word, and without our knowledge, pulled the extended warranty we had opted for out of the deal. We literally had to hunt them down to get information. We did buy the car, and so far 5 things have went wrong with it. I had called several times to ask for an appt. at the Alden location to get the issues repaired ( 2 of these issues they knew about before we even took the vehicle off of the lot) and every time I called, they promised they would get in touch with the other location and I would receive a call back, and still to this day have not received a call back. Absolutely horrible business, I would not recommend to anyone.


Advertised but not really there

1
oldguy on 06/24/2012

Buying Process: 1.0

I found a Buick I was interested in seeing on auto.com advertised by Peter Kay in Alden.seeming I was to be in Alden that weekend I asked to see the car."Nope not here it's in our lot in Erie and we don't have a driver to go get it"But we have other cars I hate it when they advertise something and don't have it thinking they will get you to buy something else.


Peter Kay Auto Sales on Broadway - Review

5
UB Student needed a Car on 05/17/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The buying process could not have been more easier than at Pater Kay, they even switched over the plates and insurance for me. I got a reliable car with good gas mileage for a low price which is exactly what I wanted.


Christmas caddy

5
Caddy buyer on 12/29/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We looked at several cars before buying from Peter Kay. The purchase came down to customer service. We were treated in a professional comfortable manner. They addressed any concerns we had and followed through at their end of the deal. 5 stars for sure!


Peter Kay's Car Shop Experience

5
Norb R on 10/20/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The overall process as outstanding. The dealership people especially Aidan worked very well with me to get the deal completed. Great experience. One small caveat was the timeframe for them to get my registration and new plates, took 3 weeks. Not much of an issue but would like to see this happen quicker. Would definitely be my first stop when looking for a used vehicle.


Strived to find greatest deal possible!

5
Matt P on 10/11/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was extremely impressed with their level of customer service. Joe was very eager to show me many different ways of going about the financing process for a first time buyer. He even showed me how it would change in the future. They are very customer oriented and not stuck up dealers like I have seen upon looking at other dealerships. Definitely recommended!


$6,495

Mileage: 97274

Color: Silver

Transmission: Automatic 6-speed

Body Style: Sedan

City: Alden, NY

Engine Type: V6 3.0L Natural Aspiration

$19,795

Mileage: 110747

Color: White

Transmission: Automatic 6-speed

Body Style: Pickup

City: Alden, NY

Engine Type: V8 5.3L Natural Aspiration

$5,295

Mileage: 113789

Color: Gray

Transmission: Manual 6-speed

Body Style: Coupe

City: Alden, NY

Engine Type: 3.5L V6

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.