Perrysburg Automall

Great Service!

It was great, quick and was satisfied with everything!

Very happy with the process!

Ed Schmidt and Jeff Trobaugh made the process of leasing a new Terrain a very smooth and efficient process! I will definitely use them again to purchase or lease a vehicle.

Great People and Service at Ed Schmidt

Tom at your service department really helped me out when I was in a bind and having mechanical difficulty with my Chevy. I am in town alone and having car trouble was the last thing I could deal with. They made sure I had reliable transportation while my car was being repaired and kept their promise to have it done on time so I could get home for the holidays. Truly appreciate the folks in the service department. Thank you SO MUCH!!

Fantastic auto service and customer satisfaction

Always greeted with smiling faces, quick service turnaround and quality care.,

Great service

fast and easy good service good people long time in area

great service

My experience at this dealership has always been very professional and the communication between the serice advisor and the customer is clearly stated about the work to be done.

everything you would expect and more

i just ended a lease with Ford, they double the monthly price on a new similar vehicle. I left drove up the road and just popped in to see what was on the GMC lot. I already own a GMC, so I was open to looking. Before we knew it we left with a GMC Terrain and Seirra. Everyone worked nicely with us. And I just had my first service oil change with them, I like it is free and free tire rotation. Which i scheduled by email as they contacted me when it was about time to get it done. The service rep was absolutely hospitable and showed me to the waiting room. There is good coffee and water available to guest. Television and magazines and the seats are also comfortable for a short visit while you wait. So far so good :)

Great service,knowledgeable,friendly

I have purchased many vehicles over the years at Ed Schmidt GMC and have always been treated as a valued customer. The last 2 vehicles were purchased from Nicholas Wurrtz and for good reasons.Nick is very knowledgable and answered all of my questions.He made the whole experience very comfortable.Has always gone above and beyond to make sure I was totally satisfied.I would recommend Nick highly.

2006 GP GXP

Very helpful. Even for a car that is 9 years old. Provided realistic cost experience.

Owner

Folks were nice,friendly and we got what we paid for.

N/A...

Service consultant was patient and courteous...........................................................................................................................

Perrysburg Automall

Inquired about new truck listed online. Internet specialist contacted and gave me info on how it was equipped. Year old model- Bare bones. Price was somewhat better than local dealer, but not worth making a 200 mile round trip. Had I been closer, I might have checked it out.

AUTOMOBILE BUYER

VERY PLEASED WITH BUYING EXPERIENCESALESMAN EXPLAINED EVERYTHING GOOD

kept me informed and kept the price down.

did a outstanding job. kept me informed. and kept the price down for the repairs.

Top Notch Service, Fair and professional

Fair and professional. The whole car buying experience was fantastic. I would return to Ed Schmidt Car Group for my next purchase.

Excellent service

Our salesman Eric K is awesome. You tell him what you want and he takes care of it. He makes you feel very welcome n comfortable. Finance manager Candee is fantastic also. She got us approved in just a few mins.

president

awesome dealership with great people. I will highly recommend buying a car from Ed Schmidt

Great service as usual

The service was great as usual. Never had any issues with either the service, parts or sales departments.

Great service

Helpful, friendly staff. Wasn't looking to purchase any vehicle ,just looking. The staff was so friendly and courteous, before i knew it, i felt i was getting a great deal & a great vehicle. Left he dealership driving a new vehicle that i just love.

Customer Service was good.

Work went into two days and they waived the loaner car costs.

Great emergency service!

I recently had quite an experience returning home on I-75 Northbound where I ran over something in the roadway in heavy traffic. My tire went down immediately and required careful maneuvering to get to the side of the road where I started to replace the damaged wheel, tire and wheel cover on my 2014 GMC Terrain. A considerate gentleman stopped near me and helped me complete the replacement and even aided me to get bsck onto the roadway. From there I made my way north to the Ed Schmidt GMC dealership where I received fantastic care from the Service Representative and the Mechanic involved in the actual parts replacements. (I had some hidden damage to my wheel cover and rim.) The end result was the replacement of my damaged tire only. I have road tested the vehicle and have found no further work is necessary.I feel the dealership went out of their way to make sure I was safe and secure with the repairs that had to be made. I will not hesitate in returning to this service department when further maintenance or emergency work is necessary.

Great Service, Phenomenal People

Scott Cooke on the Volkswagon side made turning in my leased Passat as painless as possible and even went the extra mile to assist me in transferring my personal items into my GMC Yukon that was in for service and a detail. Scotty and his team did an amazing job detailing my Yukon. Honestly it looked better than when me and my husband bought it. Reba (GMC Service desk) made sure to recommend all of the appropriate service items for my Yukon knowing that I would be driving it full time now after turning in my lease.I always feel like the people at Ed Schmidt have my best interests at heart, and that is why I continue to return to them for all of my service and car buying/leasing needs.

good service, friendly, polite

I was looking for a vehicle that was a little bigger than my Tiguan. I drove the Terrain and it was the one. My sales man was Scott Cook. I have now purchased FOUR vehicles from Scott. He is very enthusiastic about his service. He is a FRIEND. I recommend Vw to anyone. I also was with Neil in GMA. He was very thuro in explaining the car to me. He also owns a Terrain. The sales people and finance personnel are very gracious. A family feeling. After all you are purchasing one of their babies. Great experience as always.

Great Service

I had fast and courteous service. Justin made reasonable suggestions towards having the car run better. And the car overall runs much smoother. I'm totally satisfied.

Car serviced correctly..

Tech discovered tire causing car to pull to left. Excellent outcome... Car did not need alignment savign me money. Mike Tyson

Mr. A Baker

The representative that assisted me did a great job in listening to my concerns and assisting me in a possible recourse. The only reason that I did not give a complete 5 stars is due to the fact that I had a few things done, including my front brakes and rotors. I have now had my vehicle back for about 2 weeks, and it is squeaking pretty loud. I will be taking the vehicle in to check my power steering and I will see if the rotors need to be smoothed because I do know that you may expect a little squeaking sometimes at first, but not loud squeaking that you still hear after a few days.All in all, I do recommend their service department because I think they do a great job in meeting your needs and working with you.

Great Dealership

Great people to work with, My salesmen Matt was very helpful, I would buy from them again.

USE CAUTION WHEN CHOOSING YOUR SALES PERSON!!!

Rocky Rochte is very "UNprofessional" and I do NOT recommend him for many reasons. It's a great looking dealership, its a shame this salesperson is making this dealership look "less than appealing"!

Great service!

The service I received at the Perrysburg Automall was great! They answered all my questions and worked with me to get the car of my dreams! Todd Ritchey was amazing and very knowledgeable! I would recommend my family and friends in search of a used car to go to Perrysburg Automall first!

Made buying a car easy & quick!!

Todd was friendly and didn't push us to buy, we really appreciated that he wasn't like the salesmen we talked to at other places. That's why we bought our car from him! Great car & a great salesman!! If you are looking for Used car- see Todd Ritchey!!!

Consistently good service

Justin J was very helpful in service. He actually aired up my tires after the oil change when I was getting different readings on the tires and their air pressure. Ed Schmidt's service is consistently very good and the service advisors are always very helpful.

Clean facility, great people to work with

They discovered the problem with my vehicle quickly & worked in as soon as they could. They got it covered under the warranty extension for my 2008 Acadia. I did have a problem with it again on same day pick up that was not related but they came through & provided with a rental & also helped work with a payment plan in which helped me at that time. I am satisfied I would use them again.

Ed Schmidt Auto Group

We deal with Nick Wuertz. He goes out of his way to help us with our needs. We tell him what we want and he finds it for us if it is not on the lot. He is an exceptional sales person. He has sold us our last 2 cars & 2 trucks. Perrysburg is lucky to have him. Keep up the good work, Nick.

Great long distance internet purchase

We saw a Honda Fit that our daughter liked on cars.com that was at Perrysburg Automall. My first phone call got me connected to salesman, Todd Ritchey, who was very helpful. I asked a few questions and he went out to look over the vehicle. He gave me a very thorough go over of the vehicle within 10 minutes and answered all my questions along with giving me much more detail............. (We had a bad experience at different long distance dealer when we asked if the car had been smoked in. Their response, "might be a slight smell that it had been." We drove 2.5 hrs to see it and when we opened the door it was extremely obvious a chain smoker had lived in it!)............ Todd was completely opposite of the other dealer. After hearing his review of the car and seeing the pictures (which were many and excellent), we made a deal over the phone. Funny thing, they were about 8 miles from the other bad experience dealer! We drove the familiar route again and enjoyed a very good experience............. Todd was very helpful and when he showed us the car I was amazed that all of his detailed answers and descriptions were spot on! After a quick test drive to confirm the deal, we had a smooth purchasing experience............. If you are looking long distance (or just close by) I would highly recommend them. And if you get to work with Todd, I think you too will enjoy a straight up and friendly sales experience!!............ (note - I gave repair quality 3 stars as the dealership had installed a new front bumper as it was traded in damaged. The headlight, hood, bumper alignment on one side had room for improvement)

New Terrain Owner

Everyone at the dealership was great. Salesman, sales manager, finance manager, service department. These are all top notch people. Only great dealerships can retain this high level of knowledgeable professional seasoned people! The shopping experience was great.

Oil change, tire Tire rotation

Service personnel were very worm and welcome, my car care service very good, thank you

Excellent Service

The work was done well. I wasn't pressured to buy anything I didn't need. The staff was friendly and the work was done when I expected it to be. All in all it was a pleasant experience. I like the service writer, Tom, who helped me. He is always helpful.

Excellent Service Kudos to Neil Gardner!

My husband and I stopped at your Dealership on Saturday with no intention of walking away witha new vehicle. However we looked at the GMC Arcadia and took it for a test drive. That was it!When we returned our Salesman, Neil Gardner and your financing department made it possible and painless forus to leave with a new SUV. I couldn't believe it! I absolutely love the choice we made.

Great service Todd Ritchey!

I called Todd Ritchey & gave him my request for a used vehicle. Not only did he find something fast but way beyond what I expected. The atmosphere was very laid back & relaxing, no stress what so ever. I would highly recommend Ed Schmidt Auto Mall to all my family & friends!! Thanks Todd for the vehicle I really wanted.

Service at Ed Echmidt

Well done!! Work done on time and at estimated cost.Used the shuttle service both ways and that was excellent!

Great Service

Just going in for the oil and filter change. The service gentleman said due to the miles I have he suggest injector clean and I said go ahead and due it to get better gas mileage. Thank you for your great service.Stephen Rentz

Car Buying Experience

The sales rep., Jeff Trebaugh, made the entire experience very positive. He was great to work with.

Great service and clean waiting room

A good job done in reasonable time. Work started at the appointed time right on schedule. Enjoyed the bonus extra car wash.

Ed Schmidt GM - WOW

Very happy with the service and sales force and have already recommended them to relatives.

Great people skills

The people working at Ed Schmidt have always been very courteous and helpful. Tom Fitkin does a nice job of making sure that I know what is going on with my vehicle. I misread the odometer and thought that I needed an oil changed, he checked and informed me that I probably would not need one until September. I did need wipers so that is what was done. I am always satisfied with the work. The only thing that was out of place was when they washed the car the antenna was on the front seat. My husband put it on. That is minor. Thank you for your wonderful service.Brenda A. Waters

Service

I noticed a small leak over the last couple months I thought was a transmission leak. I asked them to look at during Tuesday's oil change. Ended up the oil filter during the last oil change at your facility was not completely tightened and was dripping. That was a little disturbing. Tuesday experience other than that was fine. Tom Finken does good work. He is very good with customers.

GMC Yukon XL

This is my second purchase from this dealership. The entire purchase process went very smoothly.

Great Experience!

I purchased a pre-owned 2014 Jeep Grand Cherokee and had a great experience. I had driven from over 300 miles away to purchase another Jeep at another dealership. Stopped in and talked with my sales associate Casey Roberts who got me a great deal and even drove me to the bank to get my down payment! Glad I took the time to find this dealership!

Service review

Always a pleasure doing business with the people in service. They are happy and helpful. Thanks Tom.

president

great job, I would highly recommend ed Schmidt auto group

Great Service

The service is very professional and considered of the customer and there concerns.

Matt Campell excels as a salesman.

This was my first time buying a new vehicle and I wasn't sure what I was getting into. I talked to Matt Campell and he alleviated most of my fears. He is very knowledgeable about his inventory and goes beyond regular service to assure his customers they are getting what they are paying for. Unlike most salesmen, he listens to what his customers want. When I am in the market for a new vehicle again, I will definitely look for Matt Campbell at Ed Schmidt's GMC dealership.

Robert C. Walter

I was entirely satisfied with everyone I had to deal with. They kept meinformed with what they were doing and gave me a car to drive. It was a no hassle experience.

Renee Creps

I am always welcomed the minute I arrive. The service members take the time to go over the service that will be done. I usually wait in their waiting area, which has a tv and drinks. When the service is finished, the service member will come and get you from the waiting room. They will give you any recommendations that the mechanic has for your vehicle. And, your car is washed! Tom is always super friendly!

Henry Hinojosa

Was very satisfied with last service on my GMC , Was very satisfied with my Service Manager. Would recommend your service to Friends ,Thank You

A lot of trucks to choose from.

Nick was very knowlegable and streamlined the process.

Awesome experience!

As I was looking to lease another new vehicle, I again turned to a trusted dealer, Ed Schmidt's and representative Todd Ritchey. Mr. Ritchey went above and beyond to get me EXACTLY what I asked for in my lease- from features I wanted in the vehicle through to awesome financing options. I have highly recommended Ed Schmidt's dealership and Todd Ritchey (in particular) to people I know who are looking for an awesome product and experience.

Just bought a 2014 Challenger R/T

Todd Ritchey was extremely courteous and helpful, not a hard sell, made the entire buying process comfortable. Plus I got an awesome new ride!

Great Service Department

Great service department. The routine service performed on the last visit was excellent and on time. This facility is clean and well maintained.

Great Customer Service !!!

Just purchased a used vehicle from Todd Ritchey and want to let you know what a great experience I had at Ed Schmidt VW. They were all easy to work with, very helpful, and happily looked into any info that I needed. Great People ! Thanks

Great Services

I had to get my oil changed and I had a seminar to attend in Perrysburg that started at 830 am and ended at 12pm. I booked an appointment for oil change for 130pm because that's all they had open at the time, but they said I could drop my vehicle off and pick up when ever. So to make a long story short, I dropped off at about 8am and asked that if they were able to get it in veggie my appointment then please do. They told me that there was some certified service that should also be done and I said ok let's do that too. I go to the seminar and when I get get done I go to the rest room, as I'm walking out I get a phone call telling me that my vehicle is done. It was a great feeling and relief to actually get some good service. Thank you Ed Schmidt

Great Customer Service!

I was running a bit late due to traffic on the highway. I apologized when I arrived 15 minutes late and offered to reschedule. The technician was very friendly and responded that it would not be a problem. Thank you for the great customer service!Heidi Steenrod

Excellent

Our experience with getting a lease was remarkable! Our salesman, Todd Ritchey, was exceptional in providing the best customer service and answering all our questions, which at times, were many. He made himself available to fit our schedule. As a first time leasee, he made the experience enjoyable. I would recommend Ed Schmidt to anyone that is interested in purchasing or leasing a vehicle.

Mr. Fred Doriot

GMC tech very helpful in everyway. Would highly recommend this service to anyone.

Great service

Over all I'm very satisfied with the quality of service I received at Ed Schmidt.

Service at Ed Schmidt

Courteous, prompt and accurate. Staff go out of their way to make the process convenient.

Terrible Service Experience for my recall issue

I took my Impala in for the key recall. When I picked my car up neither key would start the car because the new key covers came down too far on the key and would not let either key go all the way into the ignition. Neither key had been tested obviously, yet the service rep this had happened before. I was told they would take car of the problem. I had to call the service dept. back to find out if they needed to order keys, which they did. Terrible customer service and terrible repair service. Will not use this dealership ever again.

Matt Ovens is a true professional.

Salesman Matt Ovens worked diligently to assure I was completely satisfied. A true professional. Once again Ed Schmidt was able to make my car buying experience excellent.

Excellent experience

Purchased a 2015 GMC Canyon. Salesperson Eric Kudas was great to deal with, and made sure I got the exact vehicle I was looking for.Very professional team. Thanks for the great service!

Best car lease experience ever!

The entire car lease experience was top notch. From my initial visit to the dealership with my amazing sales rep Jeff Troubaugh, to the financing and assistance getting acquainted with my new vehicle, to the moment I drove off the lot in my car, I had the best car buying experience ever. I was treated as a valued customer, treated with respect and catered to in a manner which left me feeling extremely confident in my choice to purchase at Ed Schmidt GMC. I can't say enough about the excellent customer service I received from the entire staff at Ed Schmidt GMC. Thank you so much for everything.

Great service and very caring employees.

I would highly recommend buying or having my vehicle repaired here.

owner

I Had a very nice experience with the car purchased and the car is very nice.

Very Satisfied! :)

You guys helped my wife and I make a purchase that was affordable for our family. We are satisfied with the professionalism of the staff and assisting us in making the dream purchase a reality. You have earned our trust for any future vehicle purchases. Kudos to Todd Ritchey for helping us make this happen. Thank you Ed Schmidt Auto Group. You guys are awesome!

ED SCMIDT GM SERVICE DEPARTMENT

THEY HAVE ALWAYS BEEN THE BEST GM DEALER TO DEAL WITH ON ALL OF MY VEHICLES FOR THE PAST 15 YEARS. VERY WELL RUN SERVICE DEPARTMENT. THANKS ERIC SCOTT AND ALL OF YOUR STAFF FOR THE MOST PROFESSIONAL SERVICE DEPARTMENT IN THE AREA OF NORTHWEST OHIO

Oil change and tire rotation

We have a 2014 Acadia and everyone was extremely helpful and efficient. I waited and was told it would take 1-1/2 hours and they were done within that time. I asked several questions and Tom answered them all.

Outstanding & prompt service, clean facility

Matthew was very awesome to work with! We got the perfect truck and can not speak highly enough of our experience! We definitely will be buying our cars from this GMC dealership!

Great experience!

I would highly recommend Ed Schmidt GMC to anyone. I came to Ed's blindly after finding a vehicle in their stock that fit my needs. Rob Johnson, the sales manager, worked with me remotely to confirm the details of the vehicle and prepare me to trade in my existing car. Rob set up a convenient time for my wife and I meet with Matt Ovens at the dealership. Matt showed us the vehicle and took us for a test drive highlighting the most important features of the truck. Matt then worked with us to value our trade and walk us through all the paperwork. Matt was friendly, knowledgeable and made us feel completely comfortable with our purchase. The rest of the team at Ed's was friendly and welcoming. They worked steadily to ensure our process was expedient but not rushed. We will definitely look for another chance to work with Matt, Rob and the rest of the team at Ed Schmidt.

Buying a Truck Was Actually Fun!!!!

Matthew Ovens was a great salesman. Kept working on the deal until we were happy. He went out of his way to meet our wants. Facility was well kept and remainder of the staff was friendly. Will buy there again.

Excellent , and very fast service

Another GM dealer told me I would be a week out on a service waiting list , although I had to have the vehicle towed to Ed Scmmidt,they took the vehicle in that day , had it back the next day !

Amazing service and extremely helpful

I was in a pinch and needed a new car, so I went in not knowing exactly what I wanted. My salesman, Todd Ritchey, did a phenomenal job helping find me a car and I couldn't be happier! He helped find a car in my price range, made sure after I test drove it that I was happy with it, and that if needed we would keep looking until I was happy. Everyone that I encountered while there was very friendly and helpful. I would recommend this dealership and will be going back for my next vehicle on the future.

Great service

After several hours of searching for the right vehicle for my family and I, Brandon Vogelsong helped me find my dream car. We originally were looking at used cars but Brandon introduced the idea of leasing a brand New 2015 Acadia instead! I love my brand new SUV and the deal we got on it. I would recommend Brandon and Ed Schmidt to anyone. I will definitely be back in 39 months for my new lease!

nice place to do business

The people are always kind and courteous. I do not mind getting my vehicles serviced here.

happy customer

tom fitkin and his entire service dept. did an outstanding job taking care of my father-in-laws car. GREAT JOB.

Great Service

Brandon Vogelsong was a great service and sales getting me the Truck i wanted and now love and enjoy. I have gotten a few cars from Brandon and will be sending my friends and family that are looking for a car to visit Brandon. There was also great fast service with the finance department with Matt Urbanski understanding my terms and warranty. Thanks Again

GREAT SALES MAN

THE SALESMAN WAS VERY HELPFULL , AND WOULD USE THEM AGIAN HAD NO COMPLAINTS A+ ALL THE WAY

Great Timely Service

Tom Fitkin really took care of me. I went in to have couple of recalls to be taken care of and while there I told Tom that I just bought this car. I told me there is one part missing from the rear wiper and a handle that you use to pull down the tail gate door was coming loose. Tom said all of this will take about 2 and 1/2 hours. Well, to my surprised it was done in 1 hour and 45 minutes.Thank you,Stephen Rentz

Great service!

It was a pleasure dealing with a salesman there by the name of Rocky Rochet, it made the whole intimidating car buying process a breeze! Whan I go back for my next car I'm defiantly going to look him up! Thanks Rocky, Sincerely , Kurt

Friendly Staff Relaxed Buying Environment

Showroom was clean and professional looking. Staff was friendly and informative. Very positive buying experience.

Great Service

Great Service and good product! Don't forget to ask for Andy Parish! He's a great help.

1st time buyer

I had been on an intense search for a new car for almost 3months when finally Matthew Ovens answered my call and prayers! He not only worked hard to get me into a new car but he was The entire team at Ed Schmidt worked hard and I drove away in my 2013 Kia Forte with a low down payment and payments that were affordable.If you're looking for the best car buying experience ever...Look no further!!!! Matthew Ovens and the team here at Ed Schmidt supersedes "The Best"! Thank you Matthew Ovens..I will definitely buy from you again!

Great, Fast Service

I would easily recommend Ed Schmidt to Family and Friends, as my most recent experience with purchasing a used car was excellent. I was dealing with Andy Parish, who made the experience overall enjoyable as it was fast and easy from the test drive point to the close of the deal! Dealing with buying a used vehicle is typically something I do not enjoy, but in this case, would definitely do it again, and plan to return to Ed Schmidt and Andy for my next one!

First Car Financing Experience

I was very nervous walking into a car dealership having never financed a car before, my fiance was with so I thought he would help. Andy Parish walked up to us we were browsing through vehicles in the showroom. From the very beginning Andy made me feel so comfortable and not pressured into having to make a decision on the vehicle I wanted or if I wanted to finance or lease. To say he was very patient with me would be an under statement! Andy was able to answer all of my questions and helped me make a decision on a car I ended up falling in love with! Needless to say I drove away in my very first brand new car that day! I have recommended Andy to friends and family, even if they're not in the market of looking for a car right now. He really made it feel as though I was working with a close friend or family member through out the whole process. THANKS AGAIN ANDY!!! :)

2015 Canyon

So, far very happy with sales and service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fantastic Service

Getting my first car was a big step in my life. The thing that made it even better was that I was able to get VW. I had a great experience and the process was so easy thanks to the help of Andy Parish. Thanks for the great car and great memories.

Car buying made easy

The thought of buying a new car brought me a sense of anxiety for too many reasons I care to list. What I can say is Mr. Andy Parish made my whole car buying experience such a breeze. He was very patient with me in answering all my questions and explained things to me so I can understand, cars are not my forte. I was very happy with my experience there and love my car! I would definitely send my friends and family there.

Great Experience!

I've bought two cars from Ed Schmidt over the last few years and I have been impressed both times! My salesman, Andy Parish, was very attentive to my needs and made me feel very comfortable about my purchase each time!

Better than Expected

First time buying a car, expected to be pushed around. Matt was instead very helpful, knowledgeable and friendly. Matt was able to show the pros and cons for the different models i was looking at to help me narrow down what would be best for me. 10/10 would buy from Matt (and ed Schmidt again). Seeing the GIANT TV array when you walk in is cool. Facility was very clean and welcoming.

Quick Appointment Scheduled

We were able to schedule an oil change for the next day when we were available. It was beneficial to be able to get my car in on such short notice.

Happy Customer

I do not enjoy dealing with Salesman. However, a Mr. Andy Parish helped me, very professional, did not push me at all or make me uncomfortable. Instead educated me and answered all my questions to help me. If Mr. Parish is a representation of the employees at Ed Schmidt, I'll be returning for years to come.

Love buying cars here!

I have purchased multiple cars from Andy Parrish and he has always been a friend when it comes to buying a car. I refer all my family and friends to him. Im always treated very well by the whole staff and the service dept has never done me wrong. It is not often anyone can ever say they enjoyed buying a car but that is exactly what I have done every time I buy a new or used car. Thanks ANDY!

Excellent Customer Service

Brandon Vogelsong gave an 5 star experience. It was quick and efficient with no pressure. He was helpful in finding the car for me and also getting me in and out quickly. The facility was a comfortable and fun environment. They really got me all set up for my move to Florida. Highly recommend Brandon and this dealership to anyone in the market for a new car.

My First Dealership Experience Was a Great One

I recently purchased a 2013 GMC Terrain Denali from a dealership for the very first time. I was apprehensive about the process, but the staff at Ed Schmidt Auto Group allowed this experience to be a positive one. Upon entering the showroom, the manager of the staff greeted me before setting me up with a salesman. I appreciated the fact that the manager took time to meet each customer that entered the showroom. I worked with Rocky Rochette en route to purchasing my new vehicle. Rocky worked in an efficient manner, but I never once felt as if he was pressuring me to make a purchase. He was knowledgeable of the vehicle and was willing to answer the many questions I had. I am very pleased with my purchase and Ed Schmidt has been very prompt about completing all required paperwork following my purchase. If you are in search of a new vehicle, give them an opportunity!

Rocky Rochette

A very good car buying experience. It helped having a great sales man, which was Rocky Rochette. I would recommend this dealership to anyone who is looking to buy a new or used car. And I would not deal with anyone except for Rocky.

Love my new Jetta!

We are loving our new Jetta. Thank you Andy Parish for taking care of us so quickly. May even step up to a Passat next time around! Every time I am at the dealership, I get immediate attention from your staff. They are always pleasant and helpful. I have referred friends who may be looking for a new/used car to Ed Schmidt. Happy we decided on our Jetta.

Easy buying process and great service

I bought a Passat from Andy Parish a little while back and he made the buying process very easy. We have had to get some service work done and the service has been great as well.

Great Sales and Service

Andy Parish was very helpful in connecting me with a work van. Andy found out I was looking for a newer van and used his personal phone to show me the van, the remarkable thing is that it was on his day off!

Not your normal high pressure sales

Purchased a 2013 Ford Expedition EL from Roco. The whole experience was a plus. Not your normal high pressure sales. Would definitely return for my next vehicle

great service

Todd Ritchey and the staff at Ed Schmidt were a pleasure to deal with .

good personal service

Salesman,Rocky, was affable, engaging, and courteous. Immediately directed me to a vehicle that fit my needs,gave great info ,helped with test drive, and was not too pushy.Guided me through the entire purchase process.The whole experience was professional.

bought a truck

I bought a gmc sierra truck from Brandon vogelsong he was very professional and got me a great price on my trade in as well as on the new truck great place to buy from and great sales person.

Great Service Department

Very good service department. Found the problem and fixed it in a timely manner. Service representative was thorough with his explanation of the repairs.Thank you

The Service Department Is The BEST!!!

The service department staff is incredible. It is such a great feeling knowing that the staff is honest and upfront with any issues I may have with my vehicle. The service manager that assisted me is Justin Jacobs. I cannot say enough good things about him and is a complete professional and someone I trust 100% with my car needs. I tell all of my friends, family and co-workers if they ever require service with their vehicles...Justin is the person to call!

Key Repair

Everything was o.k. Not much to talk about -- they just put big things on the top of our keys to the Impala.

To Ed Schmidt Wreck Center we went

It was an unexpected accident but not unexpected repair quality. Thorough with excellence ~ whatever time it took to not miss even the smallest detail needing attention ~ that's what was expected and realized.

2014 Acadia Denali

Kind courteous staff. Excellent facility, neat and clean.Large selection of vehicles, both new and used. Never felt pressured

Professional service, clean waiting area.

Friendly professional staff. Clean comfortable waiting room. Repairs done correctly and on time.

Customer Service Customer Opinion - David Ralston,

Always a great experience. The staff at Ed Schmidt are very professional and consider my time, expense and they demonstrate a "real" appreciation for my purchase at their dealership.

Great service and clean facility

My visit was handled in a professional and timely manner. The staff was friendly and the facility was comfortable to wait for the work to be completed.

Recall service

Recall repair work.completed timely. Staff helpful, and customer oriented.

2014 First service appointment

Nice friendly Dealership and consumer friendly waiting area. I especially appreciate the table area where people like me can spread out and work while they wait.Employees say 'hi' as they walk by. Our family Sales Representative, Jeff T, made it a point to come out to the service area when he saw me checking in and also stopped by the waiting room check on my 'progress' and then went to talk to the service rep himself and came back and updated me. Regular maintenance was done and a gas filler problem was resolved (I stopped on the way home and filled it up with no problems). And I feel the people take care of our cars so we don't have to worry about door dents and damage in the parking lot.Stan and Debi Rinda

Great deal! Friendly Staff! Excellent Service!

The salesmen at Ed Schmidt got us a great deal on an Acadia. We have purchased several cars from this dealership and would definitely buy from them again.

mr.clt

The salesman Neil Gardner was extremely helpful in the whole process of purchasing my Acadia. He is a top notch salesman and person. I will recommend him to family and friends.

Excellent experience

As a general rule, I don't offer recommendations unless someone asks for it. But my experience here was excellent for my recall work done on the Impala. They had me drive right in out of the cold, checked me in quickly, and performed the work in a professional and timely fashion. The waiting room was comfortable.

Excellent Experience

Excellent experience selecting and purchasing a new truck. Sales Representative, Matt Carpenter did a great job explaining the various Sierra models and features. He listened carefully to my interests and found me the perfect vehicle.

Great Service

Very professional and attentive to my concerns and the great job that was Done.

Great Service!

Matt did an excellent job! My wife and I like to be very thorough when we are making big purchases. Matt took the time to answer all of our questions and concerns. Matt was very professional and knew what he was selling!

alls good

I had a 9:00 appointment for an oil change. (most service stations have 'just drop in' oil change service...). I was helped at 9:15, but my car wasn't available for 2.5 hours. That seems like an awfully long time for an oil change and tire rotation, especially since I had an appointment. The staff was very courteous, and it was over the holidays, so maybe they were short-handed, (a call off or two?), but I have a hard time getting over the fact that I had an appointment, and other work evidently took priority.

Best Service

I recently was in a car accident and I had to wait to see what body shop I had to take my car. I was thrilled it was Ed Schmidt in Perrysburg were I bought my car. When I got it back it was clean inside and out. I have and still would recommend them to everyone.

Mr. Dave Brimmer

My Advisor even brought the Technician up to the Customer Area to answer additional questions.Job well done!Now I need o get the 2 batteries validated.

Great Service Department

Good service department. Completed under time quoted. Friendly service representative.

great service

Great experience all around would come back, time and time again.

Service beyond my expectations!

Collison repairs completed by the body shop were perfect, prompt and professional. My vehicle was returned to me very clean inside and out. A wonderful conclusion to an accident caused by a hit and run driver.Thank you.

Efficient service depatment

I have heard good things about your service department from a friend.This is the reason I came there in the 1st place. When I made the apt. I was told it would be about 10 min for the recall work to be done. When I got there I was told it would be about an hour. I was not happy but decided to go ahead with it. I was very pleased when I got out of there in about 25 min. Thank you!

Good, personable service

I was treated very well throughout my stay, and a couple of updates were given to me on how things were going. I was told that one of my concerns was a normal noise. They did not find my radiator leak, but saw on the computer when my coolant levels were last down. Next time the level is down, I will take it to them without topping it off. Then they may be able to find the problem. I got a free car wash, inside and out.

Great Service!

Although I would rather not have any problems with my vehicle I am thankful that I can take it to Ed Schmidt, there service is great, the employees are very kind and they always make sure I have a nice car to drive until mine is out of service. And when I received my car back, it was impeccable, cleaned inside and out. Thanks!!

Mean Green 15

Low sales pressure and the found the truck I wanted quickly.

fast and friendly service

Fast friendly service. They were able to get me in and out before I knew it.

Great Service!

I would like to recommend Tom Fitkin at Ed Schmidt GMC service in Perrysburg as being trustworthy and customer focused. We took our GMC Acadia in for a couple recalls and I asked him to check out a noise in the steering. Tom called to update me on the noise and of a couple items that they noticed on the overall inspection. I approved the repairs as I actually was aware of the struts leaking but delayed repair. Tom quoted a very competitive price for the additional service items compared to quotes I previously had. Tom pointed out where I could safely delay a repair to help with cost and I appreciated that. I had an overall great experience and highly recommend Tom and his team.

Great service!

I would like to recommend Tom Fitkin at Ed Schmidt GMC service in Perrysburg as being trustworthy and customer focused. We took our GMC Acadia in for a couple recalls and I asked him to check out a noise in the steering. Tom called to update me on the noise and of a couple items that they noticed on the overall inspection. I approved the repairs as I actually was aware of the struts leaking but delayed repair. Tom quoted a very competitive price for the additional service items compared to quotes I previously had. Tom pointed out where I could safely delay a repair to help with cost and I appreciated that. I had an overall great experience and highly recommend Tom and his team.

great service and hospitality

I bought my 2015 Yukon XL there and everyone was great! I have taken my car there twice now for oil change and so on, and the service guys were great too!!

Great Service

Everyone was very helpful. Any questions I had were all answered. I'd would recommend others to go there.

Recall work

Everything done on time and well done. I was kept informed by the service tech and the work was done in one day.

Very Smooth Process

Got the price I wanted and follow-up service has been great.

Review of Ed Schmidt GMC

Trobaugh was my salesman and he did an excellent job walking through all of the different models on you lot. He worked with me in my final decision to purchase a Sierra 4X4.I have never had this type of great experience buying a car before.GREAT JOB!

Great Service!

Tom Fitkin, in Service, always greets with a smile and connects with me around our conversation during the last visit. He keeps me informed of the timing of the repair and works to get it completed as quickly as possible.I also found Laura, in the Recall department, to be extremely professional and pleasant when scheduling my appt and confirming via email.

Great Service at Ed Schmidt GMC

My appointment was scheduled quickly to take care of a recall issue (seat belt) and to get an oil change. The time estimate given me before starting the work was correct. The car was clean when the work was completed. The staff was friendly - Tom is always working hard at his job to please customers. An all-around positive experience.

Good Job!

Everything was ready and go and done well! This was recall work and an oil change...no problems.

Warranty problem-Certified Pre-Owned

We bought a 2011 Jetta in Feb. 2012 (2011 May: manufactured, 2011 Aug: arrived at dealership). It was a certified pre-owned car. Actually, that was a demonstration car at dealership for 6 months. We were happy with Scott but found that he made a mistake about the 3 years of warranty and 2 years of extended warranty. Three things. 1) The starting day of the warranty was not the sales day as he had mentioned. 2) The starting mileage was not scratched out, 5000 miles, as he had mentioned. 3) The two years extended warranty was not bumper to bumper as he mentioned. There was a $50 deductible when we tried to fix the car with a problem (i.e., headlight switch could not be turned off, so the battery died two times) in Oct. 2014. We stopped by again to meet the manager, Nick Ort at 7pm. He gave us a letter of exemption of the $50 deductible on Ed Schumidt service after waiting 1.5 hours because of Nicks conference call till 8:55pm, on Monday (It has $50 deductible when we use a different service). We lost 6 months, 15000 miles worth of warranty based on the new fixed warranty which we did not expect when we talked with Nick. People can make a mistake, but I am uncomfortable with the process of handling the mistake. I appreciate Scott because I think he worked hard as much as he could have done but the general manager did not do as much as he could do. Our car has had small problems once a year. I may not need to visit many times for last of warranty period. I just feel upset about their attitude, not correcting at once and making a deal behind my back at 9pm, closing time. There was no time to discuss the warranty and what we should have had. My car, Jetta, has a good cornering. I enjoy driving because of that. Therefore, I do not care for visiting service to fix small problems (Engine light on, headlights on and leaking tire). VW lost a future customer who satisfied with their company because of a dealership.

Service was excellent

Jason was our service contact and we found him to personable and knowledgable. He offered advice and also listened when we spoke. We got a GREAT loaner while our GMC Sierra was under repair. The repairs were fast

Very Satisfied Customer

The service writer Jason White was very professional and very knowledgeable about my GMC Acadia. Jason was courteous and polite.

Great service

Jeff Trobaugh was a great saleman! He made sure to get me the exact GMC Acadia I wanted plus took the time to explain everything about the vehicle. He was patient and never rushed us to make a decision.

Very nice experience!

Our sales person, Nick, was friendly and knowledgeable. We did not feel pressured to purchase, but he helped us make an informed decision. The dealership was clean and spacious. The other staff we met seemed friendly too. The overall experience was a pleasant one, and I would not hesitate to recommend them to friends and family.

great loaner car

everyone was very nice to me. gave me a great loaner car till mine was done

Great sales staff

I had the best experience at Ed Schmidt , and would go back time and again.

Toledo Denise

If you want a salesperson who is extremely knowledgeable, professional, kind, and considerate--- Choose JEFF. He is a great listener to individual needs you may have in purchasing a new car, being sensitive to having to work with both husband and wife wants. He was able to help us narrow down our "must haves" and what we really do not need as far as bells and whistles. No pressure to decide quickly-- it was definitely-- take the time you need to make the decision. THis was the first time- we ever leased a vehicle. We look forward to having it serviced (oil changes/tire rotation) in the service department. Jeff displayed unbelieveable patience with us while providing instruction on the "navigation" system and all the "buttons" on the Arcadia. Thanks Jeff.

Service OK.

The service is OK, the only problem is that every time I apply for credit is denied. Even, I bought a Chevy Aveo 2004 in payments and never missed one payment.

Extremely satisfied!

I was home for a short time from the military and my finances car had broke down on us. Andy Parish was extremely help in finding the perfect car in such a short amount of time. After looking a few cars over we decided to buy a VW Passat. We absolutely love this car and would not hesitate to recommend them to all of our friends and family.

Friendly, Great service!

Great service! I was in a crunch as my old car had given out the last day my fiance was in town and we wanted to make a purchasing decision together. Andy Parish helped us out and was very nice. He got us right into a couple cars to test drive that were in our price range and had all the features we wanted. Very knowledgeable about Volkswagon products and no pressure on the sales. He had us in and out with a great car that exceeded our expectations! I love my 2012 VW Passat!

excellent service!!!

i had been looking for a specific car and was delighted when my salesman, Andy Parish, notified me that he had just what I was looking for. He was very friendly and accommodating to me. The service was quick and very professional and he even dropped of paper work to my office so I wouldn't miss work. I couldn't have asked for better service!

Friendly, Fun and Professional!

Great dealership with the friendliest staff! Make sure you ask for Andy!!

Andy Parish is da bomb!!

Ed Schmidt Perrysburg has exceeded my expectations numerous times, and it's all thanks to Andy Parish. I am so ecstatic with my 2014 VW Tiguan and the buying process was so incredibly easy. Thanks again Ed Schmist Perrysburg and Andy!!

Andy does a good job on thing

Andy is an honest person and a good person of I end up buying another car I will go back to Andy because he straight forward with you

GREAT SALES DEPT

I bought my 2010 Mazda CX7 from Andy Parish last year. He provided exceptional service. He worked with the F&I department to get me financed within my budget. He made sure my car was in tip top shape when I picked it up. They offer free car washes so any time I am in the area I can swing by to get my car "beautified". Andy provides exception customer service without the high pressure tactics I have experienced at other dealerships. I recommend anyone looking for a new or used vehicle contact Andy Parish!!

C J Brown

All areas of Ed Schmidt deserve a five star rating. As a long time Ed Schmidt customer I have never been disappointed with service or sales. I recently purchased a new Arcadia and had the pleasure to meet and work with new cars sales person Neil Gardner. Neil wa very helpful in getting me the car I wanted and making my dream come true. If looking for a car please search our Neil at Ed Schmidt for his help.

Excellent service.

Jeff Trobaugh in sales was great during the purchase of my 2013 Sierra. Eric, Tom and the rest of the service team do a great job.

Recall work

I took my GM vehicle in at 7:30 am for some recall work. I was told it was a 3 hour job. I picked my vehicle up at 4:30 pm with only two of the three recall corrections completed. This is why I avoid dealer service when ever possible.It is not reliable.

2014 Acadia

Purchasing our 2014 Acadia was a very smooth and easy process. The sales reps were approachable and easy to deal with. We felt like they were working with us and not just for us. This is why Ed Schmidt-Perrysburg is where we begin our automobile search.

Easiest car purchase ever!

I had searched high and low for a specific EOS in my area. I finally gave up and expanded my search to the entire US. The Ed Schmidt group had exactly what is was looking for. I was very leary of making such a big purchase site unseen, but I decided to put my trust in them, and it definitely paid off. Brian was great. He was very responsive and answered all my questions and concerns as quick as possible. He was very honest and pointed out any potential flaws that could cause concern (which were very minor, but sometimes pictures can always be decieving, and a car can look much nice than it actually is), not in this case. My car arrived today, and it's better than I thought it could be. I'm absolutely in love with it, and extremely happy with how easy and smooth Brian made the whole process. Thanks again!

GREAT dealership!!!

I would highly recommend Ed Schmidt GMC to all - Rob and Matt worked hard to get me my dream car, a GMC Yukon - I love it and even more so because of the overall experience being pain-free! The pricing was excellent and their knowledge of the vehicle was top-notch! Matt spent time, even after the dealership closed to sit in the Yukon with me and go over all of the bells and whistles - all of the electronic gadgets and get On-Star set up. I thought I would have to settle for not my dream car, but they made it a possibility and reality! THANK YOU!!

Good service at Ed Schmidt Auto Group

Jason White at the Ed Schmidt service department did a thorough job making sure that the fault on my 2003 Yukon was correctly diagnosed and properly repaired.

Our 3rd Volvo

This is our 3rd Volvo and second from Ed Schmidt. Inquiry follow-ups were slower than we had come to expect from our previous sales person, but we got it done in the end.

Customer Service

I recieved excellent service from salesman Todd Ritchie. He was very understanding and helpful and met all of my families needs. I have 2 children and 2 dogs, so I am on a tight budget. He was able to get what we wanted with no hassle. I would definetly recommend Todd Ritchie as a salesman if you would like a hassle-free time purchasing a vehicle.

Very Pleasant Experience

We were looking for a used car for our 16 year old and found a car on-line listed at Ed Schmidt in Perrysburg. I sent an inquiry through Cars.com and had an e-mail response soon after. They confirmed that the car was still available since I found that not always to be the case. We received a follow up phone call from the dealership inquiring about our interest which was high. My wife and daughter visited the dealership and had a great experience. They test drove the car and wanted me to see it before making a final decision. I visted the dealership with both my wife and daughter and we took a second test drive. From there we made a decision to purchase the vehicle. They worked with us on some repairs that needed to be made and worked with us on the price to get it into the window we were looking to spend. Overall a great experience!

Best Customer Sevice

I just started shopping for a used pick up truck and stopped in at Ed Schmidt and had a really great experience. The sales guy was real helpful and down to earth. Not your typical pushy car sales man lol. He let me shop without feeling pressured. Thanks Brandon V. I will be back in to buy from you!

2012 GMC Acadia

I came to Ed Schmidt looking for a used car, but ended up leaving with a BRAND NEW one. I've never had a new car before and I LOVE IT! My three year old son enjoyed the showroom as well, thanks so much to Tony Lake for getting me the car I wanted at a price I could afford! THANKS!!!

Acadia!

I started out looking for a used car, but ended up leasing a NEW GMC Acadia from Ed Schmidt recently, and I LOVE IT! I've never had a NEW car before so it's been very nice, a special thanks to TONY LAKE for getting me the car I wanted at a price I could afford! ;) Even my three year old son likes the place! Great Dealership!!!!

Routine service on my Jetta

I went to the VW dealer in MI but ended up purchasing from Ed Schmidt in Perrysburg because they were very friendly and honest. I drive here to get my vehicle serviced and have found them to be very prompt and helpful.

Great Service!

I drove here from Sycamore, oh to purchase my car from Scott Cook. Scott sold my sons friend a car and my son and daughter also purchased from Scott. He has been very friendly, very helpful and always answers any questions we have promptly. He goes above and beyond to make your car buying experience easy and fun!

Used car purchase

Dealt with Rocky. Initially couldn't come to a deal so I left. Kept the car on my radar and called a month later. They still wouldn't/couldn't accept my off. When car was headed to auction I decided to accept their final offer. Buying process was easy.

Five Star Quality

I would recommend this auto dealership to my friends and family. This is a very professional yet personal place of business. We were treated fantastic and I really was pleasantly surprised because we had been through the gauntlet of car salesmen elsewhere. Not here!!!! We drove over 100 miles to meet with Rocky and it was well worth the time and distance and we would be happy to make the trip again just to be able to do business with such quality people!!! Rocky we can't Thank You enough!!!! We will be back!!! We love our car!!!