patriot Buick
I was in the area for a short time and inquired on one of their vehicles via the app within minutes they were calling me nd allowed me to set up a test drive same day. When I arrived I had someone waiting for me with the car I wanted waiting for me. This was all within 15 minutes, I have not made a decision on the car but I am interested in continuing to look at their inventory and will most likely buy there. Amazing service.
Purchase of 2015 Buick Enclave
Great experience. Found the car listing, called to schedule a test drive, test drove car, secured financing, bought car.....every step was made easy with the help of the kind folks at Patriot. Thanks again!
Lease of GMC Acadia Denali
Vehicle was delivered two days ahead of original schedule. All paperwork was ready to go and insurance taken care of. Salesman, Lee, was excellent and went over all features of car with us. Would highly recommend this dealership to others.
nice place to go
The waiting room is comfortable and friendly. with wonderful coffee
Routine Service and Inspection
Very professional service and met my schedule requirements.
Services performed by friendly efficient staff
Scheduled service was completed with friendly staff. 100% satisfied with the services received
Always Satisfied!
Always a good experience at Patriot! I have not been let down since I've started using the Service Dept. about 7 years ago!
Good experience
Took vehicle in for routine service. Communication with me was excellent, service was completed in a timely manner and at a reasonable cost...can't ask for much more than that.
2015 GMC Sierra 2500HD
The outcome of an issue was better than i expected.
Great Service Dept
Brought my 2014 Buick Enclave in for routine service. Vehicle was purchased from another dealer, but I didn't feel like driving an hour + for a service appt. My appointment was on time, greeted by friendly staff, service coordinator took the time to explain everything, waiting room was comfortable (plus offering coffee, water, donuts), car completed within the time promised. Over-all, great experience! Only thing that would have made it better was a car wash. But will definitely be back for the next service visit!
First visit for warranty work.
This visit was to perform some warranty work for one month old truck. Well organized, repaired as promised, free loaner. Well done!
Sierra 1500
Customer friendly, made it easy, follow up was fantastic.
Brake repairs
I had a problem with my brakes making a loud squeal. Patriot was able to take care of my problem. Very happy with the service I received.
Patriot is Great!
Patriot always treats me and my car well. Excellent service and communication. James Frobe, the assistance service director, is always very helpful and in constant contact with me to keep me up to date on the status of my vehicle.
Thanks for the great experience.
My husband called your dealership to request an appointment. We were strapped for time and needed a car right away. He also called 4 other dealerships within our area. YOU were the only dealership who called us back. We visited another dealership in the area but the salesman was only interested in pushing us towards a 5 year old SUV. He also told us not to go to Patriot, stating he had several buyers who had terrible things to say about the salesmanship there. WELL. We would be happy to talk to those other buyers and tell them what a pleasure it was to deal with Patriot. This was our 1st experience but I know, it won't be our last. And by the way, The new Arcadia rocks!!!
fast service
fast services so I could wait and get back to work
Customer service
Service rep was very accommodating re addressing a recent mistake that I had inquired about at previous service, but then had received no follow-up communication as agreed.
AWESOME!!! 2nd car in 6 months
John, Koby, and Harry are a knock out team. It was a pleasure and privilege to work with them to purchase my new GMC. Second car in 6 months from them, and will be hard to go anywhere else!
Ms. Jean Eicherly
They were extremely courteous and helpful. The work was done in a timely fashion.
Top Notch Dealership
Very helpful staff, great overall experience definitely would recommend these guys to everyone one I know. Between Harry, Bill, and Koby can't say enough about them. A+++ experience.
car owner
very nice people, got a great deal on an oil change and got an appointment the same day. Will definitely return for future oil changes
Bruce
Always a good experience. From the manager to the advisors.
Frank Hall
I was pleased they able to locate the exact truck I was looking for. Thanks too the team that made it happen .
Great Customer Service
I continue to have my car serviced at Patriot because James provides GREAT customer service. I hope James can be recognized for this.Thanks
Great first service experience
This visit was for the first oil change and the laundry list of checks which accompanied the service. I was surprised at the short amount of time it took to accomplish everything. I was all settled in for a lengthy wait but that wasn't the case. The staff was very courteous and explained everthing they intended to do in detail.I was very pleased with my visit and look forward to the next opportunity.
Patriot GMC was great
I leased my wife's Audi at Knopf in Allentown and the experience was great. When I found out that Patriot GMC is owned by Chad (the son of a Knopf owner) I wanted to give them a chance to earn my business. Bill ran the numbers and was great to deal with. Ed was my sales guy, and I'm glad to have been paired up with him. Ed was and continues to be a gentleman and professional. I would definitely recommend them to family and friends.
Great Services
I have purchased several new cars at your dealership and always came back when I needed a newer model. You have serviced all of them and I have always been satisfied or I would not have continued to come back. The staff have always been very helpful and very pleasant. Thank you for your service and help down through the years.
Great experience
Upon arrival I was greeted by Jeff who took care of me through my whole encounter. After we walked around the car he explained what was going to be done, the cost & how long it would take. He also honored an old coupon that I had for a free car wash. Jeff kept me posted as things were being done.The waiting area was clean and fairly comfortable.
Top notch service department.
Service appointment was prompt. Professional and courteous staff during the inspection.
Great service. Great refreshments available
After a few minor issues at your dealership Alyssa really helped me change my opinion. She worked with me in a timely manner and communicated wonderfully. The facilities are clean and they have great refreshments while you wait. Thank you Alyssa!
Excellent service in a great facility!
Always excellent service. Quick turnaround on whatever needs to be done. Can't beat the free donuts, either!
Prompt courteous sevice
Prompt courteous service. '!!!!!'!!!!!!!!!!!!!!!!!!!!!!!!!!
Fantastic Service Rep, pretty good repair
I had a trying time getting to the root of the problem with several return trips and almost a week using a rental, but the truck was finally diagnosed and fixed. It now sounds like a diesel and I will be calling to get it looked at again.... However, James Froebe, my customer service rep was excellent in his concern and accommodation of my many questions and impatience!
Great Salesman, EdAllwine, very knowledgable.
I have purchased 2 Buick Enclave's & this time a Buick Encore.. All new vehicles. My salesman was very customer friendly & very knowledgeable about the vehicles. Ed Allwine is a valuable asset to Patriot's Dealerdhip.
Last Dealing w/Patriot Buick for my 2012 Lacrosse
Car would not start; called Patriot Buick and they suggested I call Buick Roadside Assistance. I called; they were very nice and helpful. They came to pick up the car and take it to Patriot Buick. The young gentleman who came was very knowledgeable, pleasant and helpful. I was called from Patriot Buick the following day to tell me that my Lacrosse was ready; I picked up the car and everything was great.Thank You
My experience
Your waiting room is comfortable, I appreciate the service updates while I'm waiting and I enjoy your donuts.
Great Professional Service
The response that I was given was very professional and above board. The reason I go to Patriot is the service that I haven't found anywhere else.
Fast clean friendly service
Fast service. Friendly staff. The wait was quick and easy. I will bring my future services here.
Enjoyable experience!
I determined that I was going to purchase a new truck and the GMC Canyon was on the list. A friend referred me to Patriot and specifically Ed Allwine. He was friendly, courteous, knowledgeable,and patient. He listened and tactfully advised appropriately. Our visit took about 3 1/2 hours and purchased that day... a first for us. The delivery went smoothly and Ed took about 45 minutes to take me through setting up the numerous feature options including syncing up my phone, OnStar, and the Driver Information Center. Well done and kudos to Ed.
Great Service
Matt & Michael were very accommodating as usual. Very thorough in explaining what services were being performed and why certain services were being recommended.
GM Operations & Aftermarket Sales
What a joy it is to visit and purchase a car from Patriot Buick GMC.
Excellent Dealership experience
We enjoyed our car buying experience. The salesman was very knowledgeable and asked us what our needs were in a new vehicle. They made the whole process easy for us, we will definitely be back to buy our next vehicle there.
Mrs. Faust
Everyone was very helpful and pleasant. They were very thorough.
Long live the KIng..................
It starts with the team owner, who is always..........there to attend to whatever issue you may have. Everyone is always on their game because the team owner, Jason Owens would not have it any other way.
Excellent Service, Very knowledgeable,
The staff was very knowledgeable about my truck and was able to take care of all my needs. I was glad the waiting area was comfortable and allowed me the ability to get a lot of work done while I waited. Rest assured that i figured it was going to be a long wait but I was in and out in a little more than an hour.
Great service
Service manager Joe McGlone always goes above and beyond to make sure we are completely taken care when we come in for service.
Very Professional
Everyone was nice and I explained that I needed to be somewhere after this visit would it take long and the said no about 45 minutes and they were done in about 45 and so I was ready to go to go to my next appointment. I would recommend them great serviceConnie Dawe
Car in for brake repair and oil change.
James was great to deal with at Patriot. He got me in and out of the shop in great time. Thank you Patriot.
Great customer care, great satisfaction
The staff at Patriot GMC are welcoming and helpful. They are not intrusive. They are just there to answer questions and guide you. My experience both times as a customer has been excellent. John went above and beyond the first time he helped me. This second time around exceeded my expectations. I could not be happier with my new car or the customer care.
Great customer service
I drive an hour to go to Patriot to have my service done there. You are always treated with respect. They help guide you with what you need .
Best Customer Service!
Inspection deadline looming I received a phone call from a very nice young lady inviting me to make an appointment. Made the appointment with Mike at Patriot who also arranged for a loaner vehicle. I so appreciate the loaner which made my life much easier. There was also a part that needed replacing for which Mike also arranged. I am so grateful for the nudge and for Mike making those arrangements. This is consistent with treatment I have received previously at the Patriot dealership from Mike as well as other staff. Outstanding customer service. Thanks for this opportunity.
Great service
Everything was great. I am very satisfied with my car and the whole events at the dealership
Buy here
The experience at patriot GMC was the best I have had during the purchase of a vehicle, they were more willing to help me get the truck I wanted. They were willing to try to dealer trade for me while other dealerships just wanted to order one. I am very satisfied with patriot GMC. I would recommend this dealership to anyone wanting to buy or lease a vehicle . They did everything possible to make the transaction a good one. Thank you Patriot GMC.
great service
Very accommodating for our situation, years after our vehicle purchase, and so helpful.
Excellent dealership - enjoy service we receive
I find that even the slightest contact with Patriot and their staff is always a wonderful experience; when ever I need any kind of service... I would never go any where else... All phases of your Staff and Mechanics are one of the most friendly group of people I have had the pleasure being in contact with. They make me feel not like a customer, but a family member of Patriot dealership.Your mechanic Casey Tobin is so knowledgeable and I can always trust any of my vehicles in his care, knowing when I drive away he has not only cared for my car but for my life and safety in the vehicle... Thank you Casey and thank you Patriot of Boyertown...
Marvin Cohen
Would highly recommend for purchase and service. They are very attentive to their customers and follow thru after each contact.
Hard Worker
I have been a customer of Patriot GMC for more than 10yrs. The staff is "TOP NOTCH" with customers. James in the service department has been always able to schedule me in and my vehicle is always finished when promised. I strongly recommend this dealership for all your needs.
Great Dealership!
Patriot Buick GMC was a great dealership! My service rep was Karl. He was very nice and also professional. Karl seemed very knowledgeable about the SUV I was interested in buying, plus we got to know him a little while we waited for the car to get all the paperwork signed. We got a great deal and didn't have to keep negotiating prices all day! I look forward to getting to know him and the dealership some more! Great work guys--you made me feel comfortable and at home in your dealership!
Friendly, clean, and quality service
Everyone is very friendly and helpful. The work is top quality.
Great buying experience!
Ed was an awesome salesperson!! The process of purchasing our new Acadia was so stress free. Everyone was friendly and I would recommend to anyone in the market for a new GMC!!
Great car Experience
the service I recieved was as good as it gets! Every need was taken care of in a timely manner.
Great service and very clean service area
They were very helpful and worked to get me through the paperwork quickly to get to drive my new car off the lot.
Great service
Great service,,,!!!!great service great experience
Always pain free!
Although some repair work was needed and my bill was almost $500, I know I can depend on the Service Dept. at Patriot! The coupon book is a pleasant surprise and I was able to use it at my last visit!
Patriot Truck Service Review
the staff was very helpful, worked with me and my demanding schedule.
Ed Snyder
Patriot team was helpful in getting the deal done. I felt they were working to help me buy the Buick Encore
Great Everything at Patriot
Bought a new GMC Sierra from Patriot, ask for Ed, he was fantastic to deal with in sales. I would highly recommend Patriot if you are looking for any kind of GMC and also looking for a top notch service department as well. The dealership is really the best, I drive from Broomall in delaware county all the way to montgomery county just to deal with Patriot.Jason
Sales team
This company is hands down the best at what they do... I will go no where else!
MY EXPERIENCES
GREAT PLACE TO GO FOR ALL MY NEEDS. I HAVE BEEN A CUSTOMER OF PATRIOT FOR MANY YEARS. SINCE THEY CAME TO THE AREA. TREAT ME AND MY FAMILY AND FRIENDS LIKE SPECIAL PEOPLE. I LOVE ALL OF THEM. I TELL EVERYBODY ABOUT THEIR GOOD SERVICE.
Love my '15 Sierra Denali 3500hD!!!
Great experience purchasing my new 2015 GMC Sierra Denali 3500HD Duramax dually!! Couldn't ask for a nicer truck. The service I received at Patriot GMC was wonderful and the staff went above and beyond. Definitely would recommend them!!
Great Service
My experience at Patriot was the best car buying experience that I have had. When I walked in the door, I did not plan on buying a car. I planned on shopping and going to at least 1 other dealership before making a decision. The staff at Patriot, specifically Walt and Bill, made me realize I didn't have to do that. I told them what I wanted and where I wanted to be price wise. They got me in the exact car I wanted for significantly less than the top end of my budget. It was a great experience and I will, and have, recommend them to anybody that I talk to. I will be a part of the Patriot GMC family for the foreseeable future. Thank you for everything
My GMC 2011
My car as been an on going issue its a 2011 GMC terrain. The guys at patriot not only go above and beyond to help find and correct the issues but make sure that its done so in a prompt easy manner. Scott and Joe have been amazing during this entire process!! I think the mechanic i always get was name was Kyle. He is so beyond good and searching to find the issues and correcting them that i don't know if i could ever trust another mechanic!
Gmc staff rules
I was told up front what was needed. Recommendations they gave me a rental until repairs were made swiftly very friendly staff
Great place to buy or lease your next vehicle.
Always friendly and they welcome you to the dealership when you arrive.
Easy wait.
Easy wait. Snacks and TV to keep you busy in the waiting room.
Outstanding in every detail.
Great dealership and service is exceptional. Service is easy on line with set up and in and out as fast as possible.
car buying
John did a great job,were others didnt help us he did .we are so happy with our new car and patriot is a great place to get a car
Great Customer Service
I was very happy with my experience. I even had my mother-in-law come to the dealership, where she also bought a car.
Great service
I had a great experience at Patroit. I would highly recommend this dealership to my family and friends.
Great. Service
My sales man was excellent he took the time to explain the advantages of leasing over buying. My 26 yr. old son had a lot of questions he answered all of them.
Best dealership around
Hands down, best new car buying experience I have ever had!! The staff was excellent and very patient with my family. They took the time to explain all of my purchasing options and broke down all the expenses to show customer savings. In addition, they went the extra mile to show and demonstrate every feature of the vehicle, so the customer is familiar with all of the options and safety features.
So happy with my new Verano and Patriot Buick.
I recently bought a 2015 Buick Verano at Patroit Buick in Boyertown Pa.. The sales person, John Schmidt, was very helpful and quite professional. There was no pressure during the buying process and I was completely satisfied with the results of my purchase. I also was very impressed with Adam, the finance manager at the dealership. He handled the financing and paper work effortlessly. He too was polite and respectful and very professional. The owner, Chad, was great. He did all he could to make me feel at ease and comfortable with the process. All in all, everyone was great. I look forward to having a continued relationship with this dealership. I really hope that the service dept will continue with the excellent service that I received in the sales dept.
Best service, bar none
As always the service was "top notch" and professional. Others can do it but not as good.
No pressure sales.
The salesperson was great. Did not pressure or bug us.
friendly service
I went in for my first oil change since I bought my GMC terrain and everybody was so pleasant. They answered all of my questions that I had and overall it was a great experience.
Great truck, right price.
I tried searching various internet sites for months to find a truck with the right combination of options at the right price but did not have much luck. Contacted Walt K at Patriot GMC to see what he could find through his dealer network. Within a couple of days he found a number of choices, one of which was perfect. Thanks, Walt.
Chris Massi
We worked with 2 salesman, Carl and Walt. We cannot say enough about them both but we would strongly recommend both and Patriot.
Great deals and service
This is the 4th vehicle I have purchased from Patriot, great group of guys to work great deals. They always make you feel confortable and are very friendly. At delivery they cover all aspects/options and how they work. Sales people followup after delivery to answer any questions. I would recommend this dealership to anyone who is looking to purchase a new or used car or truck.
Excellent Dealership
This is the second car we have purchased for Patriot. We came in looking for a car that would definately seat 5+ people. They showed us our options, test drove cars, no pressure to make a deal. Very honest with the numbers. We are extremely satisfied with them and will come back again.
Consumer, Business ownwer
Simply the best.......Friendly, cooperative, knowledgeable, a fine experience.
Excellent Service
I needed an appointment for repair immediately. I was able to get an appointment that morning. Once they realized my car was going to take longer, I was set-up with a rental. All the reps are friendly and helpful.
Purchase 2015 GMC Sierra
The salesperson Lee was well informed and had answers to every question that was presented to him. We would not hesitate buying at Patriot GMC again.
exceptional sevice & remarkable staff
Staff was very nice & extremely funny. Felt like i was with family. Overall an excellent experience. I would highly recommend Patriot GMC
Great place to buy your Car!
Very friendly staff, service is great and sales is non pushy. And I love my Buick Encore. Ed who sold us the vehicle is very knowledgeable, friendly , and makes buying a car a breeze.
RECENT VISIT
Excellent service. Friendly peoply. They really know their stuff.
Purchase
The salesperson was great. The dealership was very god. Overall good experience.
Good quick service
I sent my 2011, 1500 series in with an engine skip and misfire. They quickly located the issue and resolved the problem. I broke a spark plug when installing new ones.
Great Job!
I came in for an oil change and routine service and had the best expereince. Scott did an outstanding job,everyone in the service dept. is great....thank you and see ya in a couple months for my next Lube job!
Great service
Patriot is always professional, friendly and honors my requests to call before performing any work. Just last week I called last minute to get my vehicle checked for a check engine light. They gave me an appointment for the next day and the repair was done before noon. Great people, great service!
Recall repairs
Service rep was very pleasant and kept me informed. Vehicle was ready within the projected timeframe. Waiting area is very accommodating.
Fast, friendly service
My service experience at Patriot is always a pleasure. Fast, expert service with friendly people.
Good deals and service, friendly staff
Always treated with a smile. Jim keeps you informed of all required services they are due at the time you have your vehicle in for service. Great place to purchase a car or truck, good deals and great follow up after sale.
The best!
I have used Patriot for years. As Long as James stays in service & John Schmidt in sales, I'll be staying. They are the best!!!!
Great Dealership
Jason and his team were very helpful and accommodating! Thanks so much for a pleasant car purchasing experience.
RALPH W GODSHALL
I would definitely would recommend to anyone Patriot sales and service.
GMC Terrain routine service
good service Car was clean however missed the front windshield.
Great service, clean facility
Everything went great. My car was there overnight and they provided me a loaner with no questions asked.
Great Personal!
Lee and Walt were great! They found exactly what we wanted and were quick on delivery! Loving my new Terrain'
Excellent Service
Brought our new Terrain in for first oil change / tire rotation and also wanted toget some touch up paint. James in service and the parts people were awesome, makign sure I was comfortable, had everything I needed and figured out color code for my car to order the paint. They had me in and out quickly on a Saturday and were professional, friendly, and courteous in all aspects. truly a credit to the dealership.
Great Selection & Great People, They work w/ you!
Everyone at Patriot is friendly and helpful and "real". These guys are there to get you in the car of your choice. They worked with my bottom line, and made every attempt to give me every discount and price break they could find. In the end they ordered my car from a sister dealership in order to accommodate my budget and style choices. John Schmidt is a fun guy to work with, and really goes the extra mile for you. The owner Chad seems to always be on site, and is friendly and easy to talk to as well. Great selection and great people. Great job! My dealer of choice.
Quality Service
Michael and the rest of the staff was as helpful as always.
Great Service, good selection
Everyone I met there was courteous and helpful. You have a big inventory of trucks to look that was great too.
Best car buying dealership!
My husband and I had a very pleasant experience at Patriot. The staff were very informative and friendly and were able to assist us with our questions as well as making us feel comfortable in the purchase of our new family vehicle.
Great service
Purchased a new 2015 Canyon on Sat 3/14/15 and over two days radio started acting weird with on and off problems and failing to shut down completely over the weekend. Called service monday 3/16 and scheduled an appt Wed 3/18... in and out in 1 hour with a reflash of the software and now working fine. Great service as always with my 5th vehicle from the Kings court! Thanks as always!!
Fab service. Quick & Easy.
Have been a customer for some time. Have always had an excellent experience with their service department.
Inspection/service of Buick LaCrosse e-assist
Comfortable waiting room; good service, even had pretzels as snackVery cordial service and explained well; quiet waiting room withmagazines and rest rooms closely available; hope I have enough words by now, pleased to submit (no, I am not that wordy)What else can I say? Was a good experience and I'll be back.Thanks again for everything! Do I have enough words yet?
Leased vehicle
Ed and Karl were both a big help and it is very appreciated.
Easy- peasy dealership
This was our second experience with Patriot Buick in Boyertown, PA. With the 2 year lease expiring on our 2013 Buick Encore we prepared to return the vehicle and pick out our next one. It was a no brainer, as the 2013 was the perfect vehicle for us.All of the sales people at Patriot are genuine and friendly, but we worked specifically with John Schmidt. He listened to our preferences carefully, made helpful suggestions, and found us the best vehicle, at the best price. From the first phone call, to driving off the lot, we had the 2015 Buick Encore that we wanted, within 2 weeks - and that included a snowstorm in between!Although Patriot is a distance for us, we consider it worth the trip!
Professional and timely service!
All aspects of the service need were met with a professional and customer friendly approach -- from appointment to pickup!
First Sierra
John Schmidt was very knowledgeable, informative, and responsive. Everything he described was accurate, there were no surprises. The vehicle was ready when promised. The paperwork took longer than I would have liked, but it was shorter than any other vehicle I have ever purchased.Truck seems to be working well. I'm a bit concerned about the mpg, but that obviously doesn't reflect on the dealership. All in all, a grear experience.
Great salesman, great dealership
We always have a great experience at Patriot Buick GMC. The staff always goes above and beyond expectations.
Superb Service
Always get the best service at Patriot or else I wouldn't keep going back!
I love Patriot!
Patriot is an excellent company, providing excellent service and very customer friendly. I have tried other places, but came back to Patriot.
Great services
The salesperson was easy to work with. Buying our new Canyon was a pleasant experience
Great Dealership
They always provide Excellent service and great people.
Excellant
Service department personnel are friendly and professional. Work was done in a timely manner. Thanks Patriot!
Inspection & new fender coating
Very efficient and completed on time while I waited.
Friendly fast service
Friendly as always. Nice comfortable waiting area.
Great Coupon
Was pleased overall- especially with the coupon that I received in the mail. This was the main reason that I decided to go back to Patriot
Great Service
A big shout out to Michael McGee your Service Advisor. He truly went above and beyond to help me with the bad headlight on my Cadillac SRX. Service was tremendous and they even washed my car for me!!!
GREAT DEALERSHIP
THE SERVICE WAS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Steering repair
They found power steering problem, complete unit replaced.
customer service
Brett was our salesperson who assisted us in our decision making. Nothing was too much for him to explain and show,in detail, all the car features. We were interested in a larger car that would enable us to tow a camper. We looked at several Terrains, drove them to determine which handled best. I have to say, the interior features, large backup screen, navigation, garage door openers were really cool. A nice touch was when we decide to drive a car, Brett warmed it up first. It was coldddddddddd, that day. Way to go Patriot/Brett.
Quickly repaired and inspected.
The maintenance inspection found several repairs which were needed. The work was completed in a timely manner.
ELAINE KEKOANUI
EVERYONE WAS GREAT! FAST SERVICE, AND GREAT DONUTS....ALWAYS HAPPY WITH THE SERVICE.
Purchase of 2014 Buick Encore
I have dealt with Ed from Patriot since he was at Dames Chevrolet in Pottstown and would and have recommended his great salesman qualities to family and friends. He is caring and always looks out for his customers.
Patriot GMC, Boyertown, Pa.
Another fantastic experience with all employees involved
Happy Days
So very professional. Make you feel like family. Ilove all of them. XOXOXO
Excellent service-pricey as all dealerships are.
I bought my Envoy from here 9 years ago and service from Scot and James has always been excellent. As with all dealerships prices for parts and labor are very high for repairs. I like the coupons that are sent to me in the mail. Servicemen behind the scenes seem to be very knowledgeable.
Family Friendly!
The staff is always professional, kind to my children and gets me in and out quickly. Thank you!
Outstanding Long Distance Dealer
Outstanding ! Bought a used truck from John Cook. I wanted the truck shipped to North Carolina, but shipping companies created numerous problems and excuses. So I paid John Cook a shipping fee and he drove the truck to me to close the deal. Now that is what I call service ! I wanted to let everyone know that this dealership and John Cook are people you can trust and depend on. I definitely recommend Patriot Buick GMC and John Cook to anyone looking for an honest, great deal and great service.
Great Place to buy a car or truck.
Very Friendly place to buy a car or truck. No hassle and the service area is very friendly while you wait. Clean bathrooms are a plus.
Patriot
Ed at Patriot was awesome helping me get my new GMC Sierra JM
Great dealership - clean and people friendly
Most comfortable experience I had during the process of my purchase - never felt rushed or hassled - I was given the upmost respect and felt my sales person (Edward Allwine) was very knowledgeable about helping me seek the 2015 Sierra, I purchased. I went home and made the decision of trading in my second vehicle and requested the same sales person for my wife. Everyone at Patriot in Boyertown, PA welcomed you with a smile rather you were dealing with them directly or just walking by them. I couldn't be happier with the whole experience. Thank you Mr. Allwine and staff at Patriot...
New car
The staff was very helpful. Show us how everything works on the new car. Had it ready when we went back to back it up.
Lee Henderson
Service has always been excellent. The only thing that might improve it would possibly be a free lunch.
Buying a Buick
Everyone was friendly, curtious and knowledgable. The new car buying was a pleasurable experience.
Great customer service
I had a great experience at Patriot, as usual. I came in for an oil change, and luckily they told me my inspection had expired the month before. Even though my appointment had only been for an oil change, they were still able to take care of both the oil change and the inspection very quickly.
MR. ROBERT JOSEPH BENDER
VERY PLEASANT EXPERIENCE!!! SOLD ME WHAT I WANTED TO BUY. DID NOT TRY TO SELL ME SOMETHING THAT I DID NOT WANT TO BUY.
Oil change
Everything was great! Very professional. James and Mike were very courteous and professional.
Good service. Nice people
The service has always been good. Called for an appointment and could get in when I needed to. Thank you.
Great Service
All service concerns were addressed and service department was greatGreat place to take your vehicle.
no pressure environment.
Lee was very helpful and genuine. I explained to him what the wife and I were looking for and had the perfect car in mind. No Hassel, no pressure.
Proactive Service Group
During a safety check which is always complete when I take my truck in to Patriot for an oil change, the brake check resulted in a need for a change in rear friction material. The service department knows my driving habits and I would have needed brakes before my next state inspection. Because of their diligence my safety was not compromised. Keep of the good work!!
Rating of Patriot GMC / Buick
This is the second car I bought at Patriot GMC / Buick. The sales force is knowledgeable and a pleasure to deal with.
Service Department
Very fast and prompt service. Always very helpful and professional. Very happy with the service department.
Donna
always attentive to the customer's needs. Took the time to explain what was done to my car.
2015 Terrain
Once again, Patriot is the best, no hassle, a simple car purchase.I can`t wait until its time to buy another.
helpful employees
I worked with John Cook and he was so helpful and he made sure I got every deal possible. I got everything I wanted and you could not beat the prices. I will always go to patriot gmc for every car in the future.
Great service
The sales staff and service department were very helpful and knowledgeable.
Friendly and helpful service
I was provided with very friendly and helpful service. We looked at many possible choices (year of car, lease or finance, options) to get the car that fit my needs as well as get a good price based on the different incentives for those choices. I was very happy with my overall experience.
Great service and caring service team
Car was completed on time and dealership contacted me to explain any additional work they suggested to better protect my vehicle.
Great service.
Staff was awesome as usual!!! Everyone friendly, place very clean.
Review
Great service, put in the extra effort to find the exact automobile I wanted even though it wasn't on the lot
excellent
excellent sales service, gave me the best deal on my trade-in, the most on rebates. and the best interest rate. I couldn't say no!
Great service- very clean facilities
In and out fast - great waiting room - friendly staff
Review Patriot Buick Dealership - Boyertown, Pa
I set out to purchase an Altima and visited a local Nissan dealership to make my purchase but was "totally turned off" with the environment of the dealership. I liked the car but didn't like the dealership. The next day after further researching vehicles on the internet, and previously having a Buick, I went to the Patriot dealership in Boyertown. Upon entering the showroom all the employees were friendly, courteous and very helpful. I had set up an appointment with John Cook and John was professional, friendly, patient and wanted me to be satisfied with my purchase. He never pressured or tried to sway my decision. The dealership seems to appear as a "Family" from the General Manager on down the line. There's no person in a "back office" that you can't see or talk with. The employees are all there to help you make a purchase of your choice. John took a lot of time to set up my On Star, etc. He gave me a crash course on my vehicle and told me to call him anytime, if I had questions or concerns. I took him up on that offer when traveling the Pa Turnpike, I went to put gas in my car and couldn't get the gas cap to open. Called John and he walked me through it....I tell all my friends about the dealership and how it made a difference in my decision to buy a car.
Repeat Customer
Brett and the rest of the team did a great job getting me where I needed to be price wise and in the truck I wanted. This was the 3rd truck I bought at Patriot and I'll be back when I want a new one. Brett was a great salesperson and I hope to work with him again in the future.
Great Service and team!
the staff is very friendly, they work very well with my schedule.
Excellent
everyone is very courteous and knowledgeable. Friendly atmosphere while you wait for your vehicle.
Patriot's Service Department
Patriot's service department always brings their A game to work. They do a great job of explaining what service needs to be done and why. Waiting area is clean and a convenient place to either play games or access the wifi for a work project. The keep to their appointment times so the wait isn't any longer than it needs to be. Very professional and courteous staff!
Great service, friendly staff
Had an excellent experience buying a vehicle here. Everyone at Patriot were helpful and professional. John Cook made the experience easy and quick, but not rushed.
Test drive and purchase of my SUV
Buying process was easy with no pressure. Pricing was excellent. Vehicle was delivered early.
Great service
Great service they get you in and out in a timely matter ..
Great people!
Everyone at Patriot were helpful and professional. It was a great experience and we recommend this dealership to everyone.
PATRIOT BUICK GMC SERVICE VISIT
AS ALWAYS THE SERVICE DEPTARMENT WAS OUTSTANDING. I ACTUALLY ENJOY MY SERVICE APPOINTMENTS AND THE PEOPLE WHO WORK THERE.
A knocking issue
they were successful in finding the knocking problem with my car. Fixed both issues and gave me an oil change. I was expecting to pay for the oil change but it was FREE. Made my day!
2014 GMC Sierra 1500 SLE Z71
Great experience The sales person was knowledgeable and very accommodating. The truck is everything I expected.
Get your new car here.
Purchasing a vehicle from Patriot was a pleasure. We received the lowest price, the least amount of hassle (ever), and the best customer service (bar none). This is how all dealerships should operate.
Great Service. First Time There. The Best Around
Hello There. Brian, Shawn, James, And All The Rest Of You Great People. First Time There And Very Pleased. And Satisfed As Usual. Will Come Back Again. I Hope All Of You Had A Very Good Holiday. We Did. Thank-You Again The Schocks.
Clean, friendly staff.
Excellent people to deal with. Ed in sales is a great salesman to work with. Very fair. I would recommend Patriot for your next purchase.
BEST CUSTOMER SERVICE EVER!!!!!!!!
Had a major breakdown while on a road trip to Ohio. Car was taken to Whiteside Buick in St. Clairesville, OH. I experienced the worst customer service while my car was there for almost two weeks. Once I picked it up I took it to my dealer, Patriot Buick in Boyertown, PA. What a difference!!! Patriot (especially Mark in service) had to work on my car a few times to fix my problems that Whiteside was not able to do. My car was under warranty, but Whiteside provided NO help in providing rental for out of town breakdowns nor did they show any compassion. Patriot provided me with full loaner vehicles everytime my car was in. I have never been more satisfied with a dealership like Patriot and I worked for Ford Motor Company for over 20 years. Will I buy another Buick? For sure, and it will be from Partiot in Boyertown!! I felt bad that Patriot had to correct all the problems that Whiteside failed to correct, but feel relieved knowing I have a dealership that is proud to stand behind their customer. They have even offered to help me submit for possible reimbursement towards towing, rental and lodging. Cusomer Service at Patriot is above and beyond the normal that I have ever received. Hats off to Patriot, you have earned a repeat customer!!!!!!
Very comprehensive Service!
I loved that I was notified by the dealership and On Star about setting up an appt. I did it all by email and loved it. I liked that James at Service took care of ordering my paint for me as well.Was right on time with everything.... Service very complete.
Great experience!
I just bought a GMC Terrain from Patriot Buick/Pontiac/GMC. My experience with Patriot could not have gone better. Lee, my salesperson, was helpful in explaining everything but above all was very personable. Regarding my interactions with others at the dealership, all were friendly and professional. I felt no pressure to leave with a car if I wasn't ready. In fact, I was telling my cousin about my experience and as it turns out, he too bought a car (about a year ago) from Patriot and was equally impressed with the service. Thank you to Patriot!
Awesome Service
As always, the whole process of diagnosing, fixing, providing a rental for the week my car was being repaired, painless. James Frobe as always, was informative and made the process as smooth as possible. No complaints from me that's why I keep coming back to Patriot!
Awesome Dealership
The Entire Crew at Patriot is Awesome.No Wonder than are "Better Than The Competition" !Other Dealers could take lessons from the Crew at Patriot Buick/GMC
New car
Walt was excellent. He explained everything very well and felt he was very honest and up front. Best experience I had at a car dealer. The rest of the staff was great too.
Great Service Department
The BEST!!!! This dealership from Sales to Service understands the meaning of Customer Satisfaction! The personal Ed in sales, Joe in Service to name a few.
GOOD PEOPLE---GOOD SERVICE
I LOVE THE PEOPLE AT PATRIOT---THEY ARE THE BEST!!!!!! THEY TAKE CARE OF EVERYONE WHO TAKE THE TIME TO STOP IN TO SEE THEM. I TELL EVERYONE HOW MUCH I CARE FOR THEM BECAUSE IT IS GOOD TO SHARE GOOD NEWS, GOOD PEOPLE, GOOD FRIENDS WITH THE WORLD. KATHY
Fast Friendly service
Super fast, easy online appointment scheduling. Excellent service visit. Friendly, helpful people. Top notch, clean, quality facility. Tons of inventory to look at while you wait.
2014 GMC Sierra 2500HD purchase
We could not be more pleased with our purchase of a 2014 GMC Sierra 2500HD. The whole transaction went smoothly. The 2+ hour trip from home to Patriot was well worth it. Thanks to John, Ron, Bill, and Tom. It also was nice meeting Chad.
Great experience
I called Ed in the morning; explained my situation, and he suggested that I come out and "see what we can do..." Patient and understanding, he was awesome to work with, and I have referred a friend (who used Patriot before it was Patriot) to him.
good service, great facilty
I think your service was excellent and you tried to do your best to solve my problem, but the part the car needed was no longer available.
Buyer Friendly, Knowledgable Sales People, Deals
My husband bought a vehicle the previous week at Patriot and we had called ahead to let the salesman he had, know I was coming to look at a car also. When we arrived, somewhat later than we had told Ed, he was busy with another customer, but Ed did come over to greet us and introduced us to Carl and he would help us out until Ed was available. Carl was very helpful and went with us on a test drive. Ed stopped with us to check on how we were making out and apologized for still being tied up. No problem for us, as we realize car salesmen cannot pass up another customer while waiting for someone else to possibly not show up at all. Carl was perfectly fine working with us. With all the Black Friday Rebates and what I was offered for my current car, I felt I had a decent deal. Then, I think his name was Bill (sorry) came out with another option for me and I liked the lease idea better than purchasing at this time and decided to go with that. I did request the chrome wheels from my 2012 Enclave be switched out with the wheels from the 2014, because I didn't like them. Carl & Ed agreed and I signed for leasing the vehicle. Came back Wed. to p/u vehicle and did all the paperwork, Carl loaded up my new bicycle (thank you for the bike, my grandaughters will enjoy it) several men (again sorry, I can't remember names) came out and thanked me for doing business with Patriot. I even had my picture taken with Ed and the bicycle in front of my new car! I really liked dealing with Ed & Carl. Very knowledgable about everything about the car. Ed helped me set up the "controls". I love the car, especially the interior & wheels. I think the Buick Enclave is the nicest car I have had, and I have had 34 previous vehicles since I was old enough to buy my first car in 1966. My shopping expierence at Patriot was as good as it gets when changing vehicles. I will definately return to Patriot for my next "car expierence" and reccommend Patriot dealership to anyone I know is looking for an honest, fair deal. It was my pleasure to deal with you. Thanks
Great Service
The service department is always pleasant and kind whenever I call or come in for service. I usually deal with James and I like having the same person every time. Thank you!
Lou Spadafora
James Froebe is an excellent Service Manager - one of the best I have ever worked with. He understands cars and answered all my questions in a clear, concise and straightforward manner.
Great service!
As always the employees of Patriot's service department are professional, personable and friendly. James Frobe noticed a scuff on one of my tires and recommended a tire balance and alignment. James also knows that I spend a lot of time driving so I do believe he has my best interest in mind and won't recommend a service not necessary. I do trust his recommendations.
Excellant service department
Needed warranty work on my 2011 Lacrosse. James contacted me as soon as the part came in and scheduled me the next day. Service took the vehicle immediately and work was satisfactorily completed within an hour. Service always is excellent.
Top notch facility, team environment, dedicated
The team was completely dedicated during the entire process. They worked as a team and found the exact vehicle I was looking to purchase. I appreciate their time and effort. I would definitely go back on the next purchase.
Terrific service, very clean
The service I received was exceptional and my car was returned looking brand new. The service staff is very friendly and the waiting room was clean and relaxing.
Mileage: 1
Color: Black
Transmission: Automatic
Body Style: SUV
City: Boyertown, PA
Engine Type: 4 Cyl
Mileage: 1
Color: Black
Transmission: 9-speed Automatic
Body Style: SUV
City: Boyertown, PA
Engine Type: 1.5L I4 16V GDI DOHC Turbo
Mileage: 1
Color: White
Transmission: 9-speed Automatic
Body Style: SUV
City: Boyertown, PA
Engine Type: 1.5L I4 16V GDI DOHC Turbo