Parsons Kia

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.9 Quality Of Repair: 5.0 Overall Facilities: 4.9 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0


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Parsons KIA

5
George on 10/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The buying process was professional and Matt and Cesar were very responsive to our needs and questions.


Forte purchase

5
Steve Thoma on 10/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Outstanding dealership. No pressure sales and they treat you like family


New Kia Soul

5
Jed Lilly on 10/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dropped in on a rainy evening near closing time, but was quickly greeted and offered excellent service. I actually hadn't planned on buying the car, but it sold itself. All of the staff there were so pleasant and friendly despite obviously keeping them a bit after closing time. I would recommend Parson's without reservations.


VERY GOOD EXPERIENCE

4.7
Linda on 08/12/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

KEPT ME UP TO DATE ON WHAT THEY WERE DOING WITH MYCAR AND HOW LONG IT WOULD TAKE. I HAD TO BE HOMEBY A CERTAIN TIME AND EXPLAINED THAT TO THEM AND THEY HAD ME OUT WHEN I NEEDED TO LEAVE.


I love Parsons Kia

5
Leland on 08/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The people at Parsons Kia are the absolute best. This is my third Kia and I've gone to Parsons for my last two. The Parsons Kia team has earned my loyalty with their terrific service!


New car purchase

5
David grove on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was the third car that we had purchased from Parsons Kia and every time it has been a very good and pleasant experience


Parsons Kia in Winchester, VA - The Best!

5
New Customer on 07/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All the Sales Staff and Customer Service employees were very courteous, professional and customer oriented at all times.I sensed that they listened to my needs and were very interested in the things that I wanted in a vehicle. There was not high pressure sales here.The Kia products sales themselves; but the staff made everything else so much easier.


Service with integrity

5
Steven on 05/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always on time. Always quick. Never come back in to the waiting area with a list of additional items that need to be done (unless of course there actually is something of concern). I trust Parsons to take care of my car as if it was their own.


Excellent Sale

5
Jarad on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Susan was quick and accurate with all the details of the process so the entire sale was smooth and easy. We are very (very) happy with our purchase.


They work with you.

5
Jon on 04/26/2016

Customer Service: 5.0

They were understanding when I informed them that I had decided to leave and asked that they let me know when my car was ready. They were happy to work with me.


Kia family

5
Edmund on 04/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I arrived an hour and a half before my appointment time (prior appt. finished early) and asked if they could fit me in. Always friendly, knowledgeable staff said sure, no problem. In and out in probably a half an hour...they even fixed a recall item that I wasn't even aware of! Gil said Hi...Parsons Kia is great! We love them!


Impeccable customer service, great people. Go here

4.7
Richard on 04/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Seamless buying experience. Paperwork completely done. Signed and drove. Hassle free. Thanks to Susan. She should be running the show and everyone should be trained in her ways of doing business. She's a class act.


Literally going the extra mile for their customers

5
Trudy Coll on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sales (Susan) and Service associates (Shirley, Debbie, Robyn, Mark and Bill) are always friendly and helpful. Numerous times over the last 12 yrs. Parsons associates have bent over backwards to assist me and I am extremely grateful! What a great team you have there! God Bless you all!


Excellent Service!

5
Patrick on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was very prompt, courteous and professional. Refreshments were provided as I waited. I would recommend to anyone in the area.


Winchester Parsons KIA is Customer Service Based

5
Gregory on 03/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Customer Service and Parts people remember my name, understand my car, and always take good care of me. They even have soda and fruit in the waiting area. That's awesome.


Great Visit

5
Tiffany on 03/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always enjoy my service visits to Parsons. My car is always delivered earlier than anticipated and the employees are always accomodating and friendly


Terrible experience

1
Fullcircle on 02/27/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

bought a car at Parsons KIA in Winchester Va had a good experience until today. My daughter and I went in with a car budget for her. I stated upfront the price point. Sales guy asked what monthly payment... I stated a price again. She needed to finance; I knew at 21 she would need a cosigner... But let her do the paperwork herself. Soooo sales come back and say she needs a cosigner - I would have cosigned.... BUT when I asked what cars were in her price range he ignored the price I gave him and went back to payments - when I stated I wanted to focus on price he said - BRING HIM A QUALIFIED BUYER and he would talk to them... In other words my daughter wasn't GOOD ENOUGH for this dealer... I WILL NEVER GO BACK HERE. BUYER beware! I spoke to the manager and this SALES person literally laughed at me when I stated I could cosign as I have great credit - as if I was a street urchin! I own a successful company - have great credit, and work xxxx hard for all I have. This place does not deserve my money.... Or yours. DO NOT go to PARSONS KIA.


Terrible experience

1
Kriisti on 02/27/2016

Customer Service: 1.0 Buying Process: 1.0

I bought a car at Parsons KIA in Winchester Va had a good experience until today. My daughter and I went in with a car budget for her. I stated upfront the price point. Sales guy asked what monthly payment... I stated a price again. She needed to finance; I knew at 21 she would need a cosigner... But let her do the paperwork herself. Soooo sales come back and say she needs a cosigner - I would have cosigned.... BUT when I asked what cars were in her price range he ignored the price I gave him and went back to payments - when I stated I wanted to focus on price he said - BRING HIM A QUALIFIED BUYER and he would talk to them... In other words my daughter wasn't GOOD ENOUGH for this dealer... I WILL NEVER GO BACK HERE. BUYER beware! I spoke to the manager and this SALES person literally laughed at me when I stated I could cosign as I have great credit - as if I was a street urchin! I own a successful company - have great credit, and work damn hard for all I have. This place does not deserve my money.... Or yours. DO NOT go to PARSONS KIA.


Great service

5
Thomas on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was great. Jimmy Mac helped me out I would not go anywhere else he is the man to go see when you need a car


Great buying experience

5
George on 02/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everybody was really helpful. Jim is a great salesman. Easy to do business with. Good down home atmosphere. The same as I remember when Annie got her Optima there 4 years ago.


Great service friendly

5
Susannah on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kind courtesy and friendly great service clean area,offers of coffee soda and snacks. They have a tv and newspapers plus magazine to look through.


I love Parsons Kia

5
Leland on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The people at Parsons Kia are the absolute best. This is my third Kia and I've gone to Parsons for my last two. The Parsons Kia team has earned my loyalty with their terrific service!


Great Customer Service

5
Hugh Bradl on 02/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sam was very nice, committed to getting me the options I wanted on my car. Very thorough in explaining how all the options on the car worked.


Great car buying experience!

5
Christophe on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The kia staff was extremely nice and I felt they went out of their way to make sure we got a good deal. I will definitely come back for my next vehicle purchase!


Great service

5
Martina on 02/09/2016

Customer Service: 5.0 Overall Facilities: 5.0

Great customer service; friendly and professional treatment; and very timely service with attention to details. Would definitely recommend to friends.


Excellent service, friendly professional staff

5
Mary on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My visit was a routine maintenance. They reminded me I was past due, promptly gave me an appointment and serviced my vehicle in short time.


VERY GOOD EXPERIENCE

4.7
Linda on 02/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

KEPT ME UP TO DATE ON WHAT THEY WERE DOING WITH MYCAR AND HOW LONG IT WOULD TAKE. I HAD TO BE HOMEBY A CERTAIN TIME AND EXPLAINED THAT TO THEM AND THEY HAD ME OUT WHEN I NEEDED TO LEAVE.


Super Kia Sales Location

5
Gary on 02/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great dealer, wonderful staff and service!I have purchased 2 new cars here and have sent others hereto purchase their car as well.


Great customer service

5
Shane on 01/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The place was clean they have a water cooler offer bottle water fruit n beverage while you wait and television to occupy your time plus the sales person was very professional and courteous


The best!!

5
Leslie on 01/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, the customer service at Parsons Kia is the best!! Wonderful people who make you feel like a friend!!


Great Service and very friendly staff

5
John on 01/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Service Team did an excellent job of working out what the problem was with the seat heater. While my car was in the shop the dealership provided me with a loaner car....


Parsons

5
Robin on 01/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone is very friendly and its a pleasure doing business there. I had tried the Hagerstown dealer but I preferred and have gone back to Parsons and that's where we'll stay.


Great experience.....

5
Robert on 01/15/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast service, clean workers.....I do not get into my new vehicle with dirty clothes and I appreciate the fact that Parson employees respect your vehicle to do the same. Service desk employees were very friendly.


Exceptional Staff, Service, and Care!

5
Oshua Edmo on 01/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Matt was an amazing person to work with throughout the entire process! As someone who knows little to nothing about cars, he guided me through my search with professionalism and care. I felt like he was truly looking out for my best interests and he single-handedly changed my perception of a trusting a car salesman for the better. I would highly recommend anyone to back and work with him - especially if you are a first time car buyer!


clean, very helpful an overall great people

5
Kimberly D on 01/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I spoke to Susan first an stayed with her the whole time. She was EXCELLENT! I felt like they were family til everything was done


The Best Service & The Best Dealer

5
Bobby on 01/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales person Jim McGuire was great salesman and very helpful, like all the people at parsons they are the best


Great customer service and selection of vehicles.

5
Harold Jam on 01/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service at Parson was excellent and we were treated with great care, the two sales people that provided the service were Susan Hobbs and Brad.


Best experience I've ever had buying a car!

5
Lena on 12/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The entire staff was amazing. And huge thanks to Samantha and E'lese who were so incredibly patient, professional, and helpful.


Great people - great service

5
Thomas on 12/25/2015

Customer Service: 5.0 Overall Facilities: 5.0

Parsons Kia really seems to care about their customers. They always have a smile on their faces They are very accomodating - even if a customer is late in getting to their appointment as I was this past week.They keep me informed as to what to expect for my upcoming maintenance appointments so that I know what to expect & can plan how to budget extra funds if necessary to keep up the maintenance on my Sorento.


Took a test drive then....

5
chas. gray on 12/17/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

was given such a great deal on a 2015 Optima EX that we droveout with one that day. Really thought we would have to drive hours tofind a great deal in our neck of the woods, but that was not the case. Veryhappy to know we could get a great deal at our local dealer. Our salesman, Caesar was great to work with through the whole experience.. He was fairand listened to what we wanted, not trying to sell us what we should want to drive(hadthat so many times at other dealerships). Nothing hard sell about him or the dealership.Financing was also a smooth transaction as Elise was wonderful to work with as well. Thankyou Parson Kia for an all around 5 star experience.


An Excellent Experience

5
Stephen on 12/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Susan Hobbs did an exemplary job with my internet sale. The photographs she mailed me were excellent. I could not have asked for better with the on-site purchase. I know the owner and the sales manager, but I would say that they treat any buyer in the same gracious manner.


Fantastic

5
bella115gr on 05/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We were taken care of by Scott Henderson, he is THE BEST we love him. He took the time to find out what we needed and wanted.


I stopped at the dealership to look over what KIA had to...

5
MichaelFlagg on 07/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stopped at the dealership to look over what KIA had to offer. I was not intending to purchase a KIA at first. After looking over the KIA Optima EX with options. I decided to take a test drive. It was not what I expected from a KIA. In other words, this car is pretty nice. When we got back to the dealership from the test drive. I sat with Gil and discussed the options available. I then found myself test driving a Optima SX Limited. Very happy with the test drive. Went home, did some comparisons, figured out pricing, went back the next day and bought the Optima SX Limited. I am very happy with this dealership.


$20,245

Mileage: 5

Color: RED

Transmission: CVT

Contact seller for Body Style

City: ,

Engine Type: 2.0L I4 147hp 132ft. lbs. 4 Cyli

$33,830

Mileage: 5

Color: RED

Transmission: Shiftable Automatic

Contact seller for Body Style

City: ,

Engine Type: 2.4L I4 185hp 178ft. lbs. 4 Cyli

$32,125

Mileage: 5

Color: BLUE

Transmission: Dual Shift Gearbox

Contact seller for Body Style

City: ,

Engine Type: 1.6L Hybrid I4 139hp 195ft. lbs.

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