Park Chrysler Jeep

4.7
Overall Rating

Customer Service: 4.8 Buying Process: 4.6 Quality Of Repair: 4.2 Overall Facilities: 4.5 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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"EXPECT THE UNEXPECTED..."

4.8
Marv & Jan on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were pleasantly surprised as this was our first occasion to visit Park Jeep. The buying process and explanations were made simple for us; usually when we are buying a vehicle we visit at least two dealerships before a decision. We did the "Unexpected" (at least from our standpoint) and purchased a Jeep on the spot after being presented a few options. That was due to Joe (Hance) being very professional, sincere and honest in the business dealing. We felt he was considerate, straight-forward and patient of all our concerns and questions.We would recommend Park Jeep (Joe Hance) if you are considering buying a new vehicle.Best regards,Marv & Jan


Easy to deal with

5
Jonnyboy33 on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Everyone was very friendly and helpful. I didn't feel like I was being pressured or over sold on what I wanted. The day went smoothly and didn't feel stressed.


Buying from Park Jeep / Craig Schroeder

4.8
Jim Laskowski on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have been buying our Jeeps from Park Jeep/Craig Schroeder for the past 20+ years and would go no place else. They are honest and sincere on their business and treating me the customer. Follow up is fantastic and have yet to have any problems or issues.


4th Jeep Wrangler Unlimited from Craig

4.7
JasonT on 11/06/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Craig Schroeder at Park Chrysler Jeep is the best! I just bought my 4th Jeep Wrangler Unlimited from him. The thing with Craig is he makes it easy. He knows what I want and he does everything he can to make the buying process easy and fast.I am the type of person who knows what I want and I do the research to understand how much I want to pay. When Im ready for a new vehicle, I just give Craig a call. At this point, he knows I want all the options I have on my current vehicle. He brings me up to date an any new options (that were not available when I bought my last Jeep) and thats it. The next day I get an email with financing and payment options and I just have to pick a color.This last time I ended up ordering a 2017 Hyper Green Rubicon. A few weeks later, I got a call from Craig, saying its ready. I the first time I was at the dealership was that next day to sign the paperwork and pick up the Jeep. It took about 1/2 hour - It was that easy.Id recommend Craig Schroeder at Park Chrysler Jeep for anybody in the market for a new car!


jeep the original SUV. Love Park Jeep

4.7
buda on 10/31/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I enjoy working with professionals. Sales is tough.Craig Schroeder is a professional. Because of Craig, a good start to my relationship with Park Jeep has begun. No matter what the task, when you want something done, you want the people you are dealing with to know their stuff. Craig was awesome.


Fast, painfree trade and purchase

4.8
Bob C. on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Went there to look at a 2012 Jeep Grand Cherokee SRT8. Fell in love with and my sales consultant, Haiying Yu, went through the process in less than 2 hours. Picked it up the next morning ready for it's new home. I've been to this dealership several time for service on my wife's 2013 Jeep Wrangler, great service department. This was our first time purchasing from Park Chrysler Jeep and we'll definitely be back when my wife is ready for a newer Jeep.


Haiying Yu at Park Jeep Burnsville MN did a great job!

5
maria hed on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Haiying Yu was an excellent product specialist to work with. She was not a "typical" pushy car salesperson, instead she was warm and geniune and down-to-earth yet efficient and capable. She was very knowledgeable about all the various models and options and she made the entire process of trading in our car for a new Cherokee fast and easy. We completed it in just 2.5 hours! I would highly recommend Haiying and Park Jeep Burnsville.


Service

2.2
Carol Jean Bauer on 10/27/2016

Customer Service: 1.0 Buying Process: 4.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

I feel the service advisors need to be more personable. I love my Chrysler 200, 2013 convertible, but have taken it back to them with the engine light on and gas cap showing to be the issue 4 TIMES! This is a 40 mile drive one way. I have full coverage on the car. I could not believe when they asked me if I replaced the "Gas Cap". They are to do it.They ran a software update and some smoke through the system and I still have issues! They said there was a lot of dust by the gas cap and asked if I live on a graveled road. I DO! But I was not told that this car was not to be driven on a gravel road-REALLY? I would never purchase another car from them or recommend them for service!


Excelent

5
Rich1234 on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve did a great job with my sale. I would recommend him to anyone looking to purchase a new vehicle. He was professional and courteous.


Purchase of Pre Owned 2014 Jeep Grand Cherokee

5
Carol&Jim on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looked on your internet site and compared prices with other dealers. We live between Rochester and the Twin Cities. The prices here were comparable and better than most. We were greeted promptly by our salesman Craig Schroeder and from then it was a very easy process. Craig was very knowledgeable about all the features on the vehicle models we were interested in and took time to show us both of them. He helped us through the financing process which was very easy. We also feel we got a fair deal on our trade in. I traded in a 2006 Grand Cherokee and came home with a beautiful 2014 Grand Cherokee Limited that had a good price and was in almost mint condition. Craig gave us the CarFax history on our Jeep and it was interesting to have the info of where it came from and that it had been maintained and serviced well with no issues except some back shocks that Park Chrysler Jeep replaced. Only have had the vehicle for a day so can't report any issues but if it's as dependable as my 2006 Jeep I'll be really happy.


Pacifica

4
Brad on 10/12/2016

Overall Experience: 4.0

Steve Carpenter was very helpful and patient with our sale. Would have given 5 stars but we ended up waiting too long filling out paperwork. I highly recommend this dealership.


Worthless Service

1
Not A Satisfied Customer on 09/26/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

My Jeep Wrangler has been serviced, and not fixed, by Park Jeep on multiple occasions. Unless you want to repeatedly bring your car to the shop and not have it fixed (and pay for it), I would go elsewhere. To top it off, each and every time I have picked it up after it was supposedly "serviced," they told me that the problem was fixed. When I point out it has not been fixed, they tell me I do not know what I am talking about. Each time that I have brought it back, (again and again for the same problem) they acknowledge that the problem was not fixed. Last time they informed me the reason they did not fix it the previous time was that the part that was defective was not even on any of their schematics (this, at least got me no charge service; although I had previously paid for it not getting fixed). WOW!! There is this thing called the internet. Dealers and their service departments should be cognizant of that and stop treating their customers like they are incompetent.


Such a great car buying experience!

4.8
S Smith on 09/17/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were looking for a minivan. We found several around our area, but decided to drive the four hours to park. They went over and above to get us in the van we wanted. Haiying was greatest salesperson I've ever dealt with! She got all the information for us as we asked. Thanks again!


2014 Jeep Grand Cherokee

5
tina1970 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just want to send out a huge Thank You to Haiying and everyone else that was involved in my purchase at Park Chrysler Jeep. They were the best team that I have ever worked with when purchasing a vehicle. This dealership had the biggest and best selection of Jeeps around the Twin Cities Area. I absolutely love my vehicle and will in the future buy from them again. Thank You Again and keep doing what you are doing, you are doing a fantastic job. Also a big shout out to Shannon Dunn you are the best. Always nice to see friendly faces and fell welcome.


Great service

4.2
Pmac 13 on 09/14/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Steve Otis helped us , greeted us with a smile and answered all our questions that we were asking and giving us input to what we were leaning towards. Nice people and great service ,thanks , mr.Kelly Clark


Great start to a Holiday weekend!

4.8
Cjacoby on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the moment Don Dahler walked out of the front door to greet us until I drove off in my new car the next morning the experience was awesome! I have to be honest and say that buying a new car is one of my least favorite things to do...that was until Friday eve. I purchased a car that I cherished for 8 years from Park so of course I would head back there to start my search. Start and complete that is! Don was genuine, trustworthy, friendly and knowledgable! All of the qualities necessary for a great experience!


Awesome!

5
Ourjeep on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve Carpenter and Jonathan Dworski were friendly, informative and very pleasant to work. Steve did a nice job determining which vehicle would suit our needs. Looking forward to our new jeep!!!


Great buying experience

5
Chris1840 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Enjoyed the buying experience at a smaller dealer. Scott was thorough and accomodaring throughout the entire sales process. Really enjoyed working with him. Would highly recommend Scott for a new car purchase.


Great Experience

4.6
joan891 on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Great Sales team- Very Knowledgable- Very flexible-Anthony went over an above to make my experience a gret on. Stayed late after business hours to complete the deal.


Vehicle purchase experience was excellent.

5
Rocco on 08/18/2016

Friendliness: 5.0 Overall Experience: 5.0

I am not your typical emotional buyer and hate the traditional dealers multilevel decision process that is both exasperating and demeaning (my view). This is my 3rd vehicle purchase from them and can tell you they will listen and adjust to your needs. I specifically dealt with Craig Schroeder and was very up front with how I had historically dealt with them and defined the working parameters of what it would take to deal on the vehicle of my interest. He listened and we both agreed we could make it work... it did! Most believe the dealers approach to direct customer sales are mostly the same...that being said...they are! But, they also realize with the internet and tools available to customers today the historical way of closing a sale is radically changing. The customer today has much more control over the process then most believe. I challenged them... again... to be different and they rose to the occasion. Dealerships must change their approach or risk losing business through the perpetuation of old practices. I for one believe they all have much to learn...but...can tell you Park hears the sound of change and appears to be adapting. Thanks, Craig for working within my demands and to your team for making the uncomfortable changes to meet one customers expectations. They do listen!


"Best vehicle purchase experience"

5
KI2016 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a used car online and after extensive research and hours of Carfax verifications, I found my perfect car at Park Chrysler Jeep. But my challenge was how to close the deal and get the car from Burnsville, MN to San Francisco, California where I live. My anxiety was put to rest after I met Mark Kremer. In fact, Mark is a first class human being and consummate professional. He went out of his way to take pictures of the car, gave me full disclosures on things I may consider before buying the car, and he answered all my questions. There were things that came up and needed to be fixed before the close of the deal, Mark promised to fix them and he came true with his promise. He didn't try to sale me anything or force me to buy either, but made himself available to answer whatever questions I may have and that made me feel very comfortable. I was totally happy with the transaction. In all, Mark linked me with a contact who delivered my Land Rover hassle free to me in San Francisco. The whole online experience was awesome and I wouldn't hesitate a bit to recommend Park Chrysler Jeep to friends or anyone out there. Thanks again, Mark!!!KI


Pleasant, and easy.

4.2
Tink' tinkerbell on 08/05/2016

Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a very pleasant experience & i was very satisfied with my purchase of my used infiniti fx35. I love the color, & the nice spacious trunk for when I do my groceries shopping.


Used vehicle purchase

5
bchammer on 08/04/2016

Overall Experience: 5.0

Purchasing a vehicle ranks right up there with a root canal. We were pleasantly surprised when Haiying Yu agreed with us on whether a vehicle would fit our needs or not. She created a low stress buying environment and showed us vehicles that fit the criteria we gave her. I would recommend finding Haiying when you get to Park Jeep.


Very Satisfying Experience.

5
john55436 on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very satisfied with my vehicle purchase there. The salesman went out of his way to help me and I would recommend Park Jeep to others.


Great Experience

5
Peds23 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a wonderful experience at Park Jeep. Steve Carpenter was a joy to work with and very knowledgable. We also had the opportunity to meet with one of the owners while we were there and he was very personable and professional. We highly recommend anyone looking for a Jeep to check out Park Jeep.


A very satisfied customer

5
Carlson, patty161 on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They worked around my schedule and got me a decent value on my trade. I would definitely recommend Park Jeep.Thanks Danny Estrada for working your magic!


Bought Jeep From Park.

5
Jimmy jow on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very well done! The owner, sales manager and my sales rep all were very decent. Didnt try anything shady or unfair. Stood by what they said all the way through!


Love my Jeep

5
Keith Barry on 07/25/2016

Overall Experience: 5.0

Haiying Yu assisted me it the purchase of my new used Jeep. Because I am out of town, I required a little flexibility on schedule, and I was treated as if it was "no problem"I got fair value for my trade and and wouldn't hesitate recommending to friends or family. Can't wait for the Wrangler Diesel!Thanks again Haiying and Park Jeep!


Always a great experience with Steve Carpenter

5
FLIP134 on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our family has purchased 16 vehicles from Steve Carpenter. Steve is friendly, honest, and always finds us the best vehicle. When I communicate what we need he always listens and finds a great vehicle. Sixteen vehicles speeks for itself but we highly recommend everyone work with Steve to purchase their next vehicle. Thanks SteveSteve and Zach Pflipsen


Great car buying experience

4.8
Tmw711 on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Anthony Williams was an excellent and courteous salesmen. From the time he asked me how I was doing and introduced himself, to the time he handed me the keys to my new car, I don't think I could have asked for a better experience. He was very down to earth, modest and friendly. I had asked Anthony if he was ok if I continued to drive the car a little further while out testing it, and he said, take your time, I have been waiting for you to come in and drive this car all day. It's just something clever like that sentence that can stick with you forever. All the other staff I had dealt with were friendly and helpful as well, I will definitely be making my next purchase through Park Chrysler Jeep again.


New Rubicon

5
s12chuck on 07/16/2016

Overall Experience: 5.0

My experience with Park was more than satisfactory. I purchased a new wrangler and worked with Steve "jeepman" Carpenter and found his attention to detail and knowledge of the wrangler completely outstanding.


Good experience

5
lovemynewaudi on 07/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i purchased a used vehicle from Park Jeep about 15 years ago, and again this week. both times i have been very satisfied with their process and low pressure approach.


Outstanding customer service

5
RWEGGERT on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent business and customer philosophy, We had the best experience at Park in buying our 300. Joe Hance and Chris Larson are true professionals, no pressure of any kind. Their only goal was to find us the best car at the best price, and they suceeded. I would highly recommend them to family and friends, and have done so already. Car shopping was actually enjoyable, as I currently have 6 vehicles for my family and frequently find myself looking for the next car. They will be my go to car dealer for the next vehicle, and are well worth the 250 mile drive from my home.


New Pacifica

5
CaptDon on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience from the moment we walked in the door. Wanted information on the new Pacifica which they had on the floor. We then drove a Pacifica and Scott showed us the colors available on the lots. We then scheduled a meeting to drive the van we had selected. We bought the car at a very good price and are very happy with our experience.


Great customer service! Friendly & helpful!

5
Marinda_Mae on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In 2010 I purchased a new Jeep Wrangler from this location and was so impressed with the customer service and how friendly everyone was that I decided to come back when purchasing my next vehicle. When I stopped to take a look at the Jeep Cherokee's, I was met by Craig Schroeder. Super nice and very knowledgeable representative who showed listened to what I was looking for, showed me various options and then ultimately helped me with the purchase of the new 2016 Jeep Cherokee I picked out. I will be back again when I decide to purchase another vehicle and am sure I will not be disappointed in the level of service I receive! Thank you!!


Ram 25600 2013 Truck

5
Mark Dwyer on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve Carpenter was a great help. He made us very comfortable; he made sure that it was easy to see, drive and evaluate our truck. He was instrumental in making the purchase viable. The truck was in top shape, ready to roll. The vehicles here are of excellent quality and caliber. I am extremely pleased with the service delivered. This is the second used vehicle we have obtained here and I don't think it will be our last!


Grand Chereokee Limited

5
vicki from Crystal on 06/23/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We love Mark Kremer and have leased and purchased approximately 20 vehicles from him over the years. He is the reason we came to Park Chrysler Jeep. We were very impressed with the friendly and welcoming atmosphere of this dealership. Thank you Mark for finding the vehicle that was perfect for our family.


Great buyer experience!

5
Emily Lowell on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had great customer service and every one was so helpful! The whole experience was great!


Great experience!

5
Del on 06/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Anthony was professional and made our car buying experience fun and easy while getting a terrific deal on an awesome car!


Grand Cherokee Summit

5
Radicalxd on 06/17/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve Carpenter was my salesman. Great guy. No pressure, great communication, pleasant and comfortable. The dealership exceeded all my expectations. I recommend Steve and Park Jeep without reservation.


Great Friendly group

5
Jack on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wasn't planning on trading in my Rubicon but Steve had the exact model with all the features on the lot and without any pressure I bought it. Steve was knowledgable and hassle free.


Friendly service and hassle free

4.6
Ginatamez on 06/16/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband hates to be hassled at a dealer lot, Joe was coming back from lunch and just said if you want the keys to the jeep just let me know, simple to the point. Thank Joe


steve

3
fouks on 06/15/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 3.0

steve had the car I was interested in washed and pulled to the front for me when I arrived to test drive it. he was quick and very friendly.


Great experience

4.5
Riley4c on 06/14/2016

Customer Service: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

This was our 7th Jeep from Park because Otis has always taken very good care of us. Overall service and selection is great. If you did not have model, Otis always found it.


Phenomenal experience

5
Klun on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Craig was personable and very knowledgable. I felt comfortable with him. I will always go back and ask for him. He made it a fun day!


Buying a Wrangler

5
ronald57 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to buy a new Wrangler and their selection was great. Friendly staff and hassle free pricing made it quick and very easy.


Great Service and Very Happy With Purchase

5
Cars on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were very pleased with the customer service we received and very happy with our purchase! All employees were extremely helpful and kind. The team worked together to find us the perfect vehicle.


Easy and very helpful

5
Brookepantila on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Park Chrysler Jeep was great. It was a friendly and very clean environment. Everyone there was very helpful and easy to talk to. It was my first time buy a car but they made the process very simple and put me at ease. Mike Simons was very helpful answering any questions I had and understanding my needs which made for great communication. I would, and will be, recommending this dealership to all my friends/family.


Thank You so much. You are, guys, awesome.

5
Y. Garbuzov on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Grecia Camarillo,Thank You so much for Your help, tolerant and understanding. In my opinion,You are the best Product Specialist and a Super Star in this business. My rate is A+++++. Hope to deal with You again. Sincerely, Yevgeniy.


No call No Update from Service

2.5
Tim N on 06/08/2016

Customer Service: 4.0 Quality Of Work: 1.0 Friendliness: 4.0 Overall Experience: 1.0

I made an appointment for a check engine light on my '16 Durango for 10:30 (6/7), left the vehicle the night before and noted in the envelope would like the vehicle in the PM. Never heard from service on the progress, what they found, determined was the cause of the light, etc. I called and talked to the operator after 6p and she was not able to tell me anything but Service was closed and they were gone for the day. I asked to speak to a manager, but got the same answer. Decided to stop in and was met by Paul Peterson, nice and helpful. I asked to speak to the GM or Sales Manager. I them met Duane. Very nice, very helpful and he found the ppwk, the keys and where it was parked. He brought me the vehicle, apologized for his colleagues in service and said I should expect a call explaining what they found, did and why I was not kept updated. It is 10:30 and I have not yet been contacted by Service. Called in myself and get voicemail vs. advisor. Now, writing a review.My whole issue is the lack of notice from the service team. If they planned to keep it longer than a day, would have been nice to just received a call. Pick up the phone and call to say we got your Durango in, looked at it, think we have it fixed, but need it here overnight. Would have been totally fine with it. I had another issue awhile back with my 2001 Dodge Durango I had in for service that I met with Mike Choe about. Otherwise been satisfied with Express Lube and work they did on my 300C.Just a phone call!!


Great experience :)

5
Jeepme on 06/07/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My husband and wanted to try out a forever wanted Jeep for me! Anthony approached us in a professional, yet casual manner.. Non pressure sales, just gave us a lot of information for the time we spent with him and his staff. When the time comes to order my Jeep, it will definitely be with Anthony Williams at Park Jeep.


Git 'er done!!

5
Carsnbikes on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wow!! Help with everything!!What a professional. I always enjoy me experience at Park Jeep. Ever since the 60's out on Hwy 7. I'm talking especially about Haiying Yu!! Thank you!!John


Bought a new Jeep Grand Cherokee

5
NKF on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my 10 year old Jeep in to the dealership for service. I had no idea that I would buy a new car that day. I was looking at the cars on the sales floor when I met Craig Schroeder. He walked me around and showed me the different features and options. We took 2 different cars out for a test drive. He gave me all the time I wanted and answered all my questions. By that time I was really getting interested in a new Jeep. Craig was very sensitive to my concern about the price. He didn't try to sell me the most expensive car on the lot. Rather he started at the low end of the scale and let me work my way up by adding the features that I wanted. I left the dealership that day, totally excited and happy, after ordering a new Jeep with exactly the features that I wanted. The car came in earlier than I expected and it arrived on a holiday weekend so I received an additional rebate. Again Craig took all the time I needed to go over the many features on the car and he has followed up with phone calls to see how I feel about the car and to answer additional questions. All things considered it was a very positive experience. And I am very happy with the car.


Amazing experience and service.

5
Kylebell637 on 06/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Park Chrysler Jeep was amazing. I went to obtain the value of my previous vehicle and ended up leaving with my dream vehicle. All of the staff and personal were courteous, and down to earth!


New car lease

5
Bruce 300 on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had another manufacturers vehicle that had high mileage and needed to make a change. Scott Rosequist was a huge help in getting me out of that lease and into a 2016 Chrysler 300. Glad to be back with Chrysler.Bruce V


Great Service

5
Angie1234 on 05/30/2016

Overall Experience: 5.0

I purchased a Jeep Rubicon Hard Rock from this dealership. Craig and Chris were very thorough and pleasant to work with. It was a no pressure hassle free experience.


Jeep Purchase

5
Cholson_22 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Park Jeep, it's the only place to buy a Jeep in MN. They have the best staff I've ever dealt with. Professional, accurate and explain everything very well.. The process is very easy to purchase or trade in.


New jeep purchase

5
Josh55024 on 05/21/2016

Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great environment, location, friendly and helpful sales/ service associates. I would recommend to all new or used auto buyers to visit this dealer and experience the next generation.


Excellent

5
Nelstonia6 on 05/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the first call to set up a test drive to actually driving off the lot with my new Jeep the entire experience was excellent. Mike Simmons was professional and friendly throughout my visit. He was knowledgable, but never engaged in pressure sales tactics. Christopher whom I dealt with on the phone to set up my test drive was very polite and set an initial positive tone for the visit. Duane was knowledgable about the products he was selling but never made me feel like I had to buy anything. Shannon, in finance, was very professional and made the process simple and straightforward.


Mark Kremer

5
JoyceHsiao on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Kremer was attentive and patient and considerate. I would like to buy or lease my next vehicle from him again. I would recommend him to my friends and family.


Awesome Jeep purchase

5
MBP on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Craig Schroeder at Park Jeep was a pleasure to deal with. Very knowledgable, custom order arrived ahead of schedule at a very fair price. Can't ask for much more!


Great! Friendly and knowledgeable staff.

5
AVKane on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Mark Kremer was very easy to work with and made the experience efficient and convenient. He worked around our schedule and went above and beyond to be sure we were satisfied with our purchase.


I love the jeep

3
NovaLexi on 05/11/2016

Customer Service: 2.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 2.0

I was Miss informed about time over the phone and in person. I also asked about a jeep hat or something for buying a new jeep and was told "yes I will get you something" a couple times and never received anything. I would much rather be told the truth the first time. "Never trust a salesman" sticks with me!


Great dealership!

5
Flat Top Phil on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second vehicle I have purchased from Park and I will be going back for more in the future, especially if Joe Hance is still there!Everyone I work with from sales to service is always pleasant, knowledgeable, and courteous.


Great to work with!

5
KitzGang on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a used car this past weekend and had a great experience working with Park Jeep and in particular, with Jeffrey and Ruben. Our initial visit was a few days before the purchase and we really liked talking with Jeffrey. He helped us take a test drive and didn't pressure us at all. Overall, Jeffrey and Ruben treated us with respect and worked with us to come up with a fair deal on our trade-in and the purchase. We are satisfied Park Jeep customers!


Great!

5
jaredflooding on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve was great to deal with. He listened to what I needed and did not push me into a vehicle that I did not want. Buying a new vehicle with Park and Steve was easy and painless.


Great Experience!

5
Beksgraham07 on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Craig was great and very helpful. He was very knowledgeable and let us know every detail of the car we were interested in purchasing. Everyone we met here was very friendly and made sure we were comfortable and getting exactly what we want.


Excellent Experience

5
lmedina479 on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

THE STAFF THAT HELPED US WAS VERY INFORMATIVE , HELPFUL & PATIENT. our whole process was very easy and fast thanks to them recommend their services especially first time buyers.


exceptional experience

4.6
Kay64 on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

From the start to the end of my purchase, everyone was so nice, and knowledgeable! This include Otis, Grecia, Juan, and Chris. They made me want to tell everyone about my wonderful experience!! Oh and I absolutely LOVE my jeep Cherokee!! Thanks again...you are all exceptional!


Great experience

5
mike heinlein on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Juan on my purchase yesterday and today. He was very easy to work with and helpful - he made it a great experience. I had some issues finding and filling out the credit application online from home because I was on a mobile device but Juan and Chris Larson worked with me, just minutes before the office closed and walked me through what I was doing wrong. Everyone was very friendly that I interacted with and I would highly recommend using Park Chrysler Jeep. This is the second vehicle I have purchased here and both experiences were very smooth.


Very friendly, easy going experience

5
joehajjali on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped online, then contacted the dealership. Worked with Don Dahler in sales, who was very friendly, informative and not 'pushy'. I was in and out in 1.5 hours which is a 'feat' these days. I would surely recommend this dealership.


Great place to shop!

5
starjack1100 on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had bought an 2012 Mazda at another dealership. Wasn't happy with the car at all! I went to them first to see if they could get into another car with an automatic tranny as the girlfriend had no skills for driving a manual, and not wanting to learn how.The guys at Park Jeep got me into a spanking new 2016 Chrysler 200, simply put, exactly what I wanted! Actually MORE than what I thought I could afford, and with not so good credit!All the guys I dealt with were very professional, really nice and went that extra mile to get me into such a beautiful car! Simply put: THEY ROCK!!!


I bought a new Jeep Patriot from them and I love it!

4.8
nmyhra89 on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everyone at this dealership was extremely attentive and nice. Steve knew how to make me feel secure in my purchase. I am very satisfied with my new Jeep!


Super helpful!

4.8
LandM on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ruben really went above and beyond to make sure we got a car that fit our needs and was something we could afford. After countless dealerships tried to sell us cars we didn't want or wouldn't approve us at all, it was really nice dealing with someone who was actually helpful and listened to what we were looking for and was very straight forward about what our payments and interest rate would be like with not very good credit.Everyone we dealt with after Ruben was equally as helpful and friendly, It was over all a really good experience. We have already referred people to this dealership and Ruben and will continue to do so in the future.


proud new jeep owner!

5
john scoles on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very happy with the experience and knowledge that Steve carpenter had given us as new jeep owners. Everyone there was friendly and helpful. And we left with exactly what we wanted in a jeep! Happy new costumer.


Good price and good service

5
tommycar302 on 03/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Haiying Yu was my point of contact from start to finish. She was very friendly and great to work with! Vehicles are competitively priced and got a fair number for my trade.


Comfort throughout the whole process.

5
Davesjeep2015 on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never felt uncomfortable at all during the whole process. Most of my questions where answered before I even asked them. I had an outstanding experience.


Have purchased 5 Jeeps here & counting!

5
Mak1949 on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Most recent purchase is my fifth Jeep purchased at Park Jeep, and I will return if I purchase another. Salesman Steve Otis is the reason.


I m being honest

4.2
Lori Jeep on 03/23/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Couple of things to improve on is the length of time it took to purchase. We were never told of the 1st oil change being free. Things that was great, Mike very personalable. Help demonstrate all car features not once but twic.


Incredible service!

5
Lee Bruno on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Due to a recent accident, I had to get a vehicle right away. Mike Simons and the staff were amazing in their response and enthusiasm. They gave me a loaner car while we patiently waited for the insurance check to clear and even removed some rust from the 2012 car I purchased. I would suggest Mike and the entire staff. The service head and the owner came out and introduced themselves to me, as though I were buying a luxury car. Great customer service!


Quick, helpful, honest!!!

5
MarianaKielty1 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I went in there to look at new vehicles for our family, we were very indecisive but the staff and Haiying Yu were very patience and helpful! They walked us through everything and we were able to think about it overnight and return on Monday and drive our Jeep 2015 off the lot!!!They were honest about pulling credit and how to apply for a loan as well!! Thanks for all your help!!!Dane & Mariana Kielty


Park Jeep rocks!

5
Jeep girl on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Park Jeep was excellent. Mike Simons and Joe Hance were friendly. Joe was very thorough with explaining how everything works in the Jeep. Mike was very patient with me taking my time deciding between two different Jeeps. I am very pleased with my Jeep. Thank you to all the employees who were involved. I'm sorry I didn't remember all of your names.


Another New Jeep!

4.5
jimmycC on 02/18/2016

Friendliness: 5.0 Overall Experience: 4.0

Steve "Otis" was easy to deal with and we really had a hassle free experience! The whole process went smooth, Shannon with the financing and Mi Nam with the orientation with our new Jeep. They were a complete package!


Great deal, good service

4.4
MNbuyer on 02/05/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

I recently purchased a used Chrysler town & country and after test driving at many dealerships, I came back to Park Jeep as their vehicle was fully loaded and very well priced. Park Jeep was not able to give me the same ice I wanted for my trade in, so after some shopping around I decided to sell my vehicle private party to get the price I wanted. Haiying Yu was the sales rep I worked with and she made every accommodation I asked for in terms of price negotiation on the van, add ons, and even made extra accommodations for my private party used car buyer I was selling, as we did a "pass through" at the dealership. Park Jeep cleaned out my used vehicle, and aired up the tires while we were signing paper work on the pass through transaction. I felt that this dealer went the extra mile to earn my business and Haiying wanted to ensure I had a good purchasing experience.


Excellent

5
ekit on 02/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott Rosequist was excellent, extremely friendly, knowledgeable and fun to work with! I would definitely recommend Park Jeep and Scott to a friend or family member.


Hassle free.

5
Frank's n Beans on 02/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent staff and a large variety of Jeep vehicles. I was looking for a used Wrangler Unlimited but left the dealership with a new Rennegade. I'm happy with my decision.


Perfect

4.8
Dubgmoney on 01/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Sometimes when your a person of color you get negative shade when you approach dealerships,park chrysler was definately a place ill tell friends and family to shop with,smile,after smile after smile


excellent experience

5
Karen Chris on 01/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience looking for a new used vehicle. Love the warranty offered also. Maiyang Yu was so funny and helpful i would highly recommend her and this dealership.


Experience was great!

5
Dodgers1993 on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Arrived at Park Chrysler Jeep looking for a Grand Cherokee and was quickly approached when I walked in the door. After sitting down with Mi Nam Choe for a couple of days I bought my first car. Experience was excellent and people were very kind.


Couldn't have planned a better experience

5
Newavenger15 on 01/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After searching the Internet (using dealer sites, search sites, and third party sites) as well as several dealerships... I finally found what I was looking for. A dealership that not only had a vehicle that fit my needs, but also a salesperson that was looking to put me into the right vehicle (FOR ME NOT THEM). I traded my vehicle, and got more that I had been offered anywhere else. Steve also made the whole process relaxing and dare I say enjoyable!? I would send my friends and family there in a heartbeat.


No surprises

5
DB on 01/15/2016

Overall Experience: 5.0

Everything I was told was accurate. I got the vehicle that I wanted in the time frame promised, and paid the price I expected to pay.


Very pleased

5
EasyE on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was at the dealership in the early afternoon and was impressed with the amount of customers in the showroom buying or looking at vehicles . Obviously, the dealership has a fine reputation ! I couldn't be more pleased with Carpenter ; he was awesome.


Looking for an additional car for 2 teenage drivers

5
smgandsmg1 on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We started the process online and through phone conversations, e-mailing and texting we were able to find the perfect car. We made an appointment for a test drive the car and to have Juan explain all the features of the car. It was the perfect car for two boys, hockey bags and all, not to mention the milage and price were perfect. Juan and Rueben did a great job together, we appreciate their help. It was the easiest car purchase we have ever made.


Disappointed after the sale

1.8
GJT on 12/19/2015

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

Needed to buy a vehicle for my son fast, before be returned to college, was sold a Jeep and promised the plates would be mailed to my home. Three weeks later, no plates. I emailed my sales guy,No response. I Live Chatted with Aley, she tells me the plates are at the dealer and I can come and pick them up. The dealership is not close to my house, I was promised the plates would be mailed to me, the temporary license is expired and my son is headed back to school, out of state. My entire experience with Park Chrysler Jeep has been classic lack of service after the sale. Very Disappointing, I won't be back.


Friendly and professional

4.8
DrHarrison1 on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Scott was friendly and professional. I would recommend Park Jeep to anyone in the market for a car, and I'm sure we'll go back when it's time for another vehicle


Great buying Experience

5
Whitney306 on 12/14/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great working with Bruce Smith, Mike Simons, Chris Larson and Shannon Dunn on the purchase of two vehicles in the last 4 weeks. Professional and respectful


Steve was amazing!!!

5
mrslax on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an amazing experience with Steve and purchasing my new 2015 Jeep Rubicon. He was professional and very helpful and I got exactly what I was looking for. Thanks Steve !!!!


Not a Positive Experience

2.2
perspectivebuyer1989 on 12/04/2015

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 2.0

When we arrived at the Jeep dealer, we were very excited to test drive the Jeep we had scheduled for a test drive. However, when we were greeted and sat down with our Product Specialist, we were disappointed that the Jeep was at the offsite lot and not ready for the test drive, and we did not feel welcomed by our Specialist. Plus, we were given a speech about how he (our specialist) does not work on commission, but then contradicted himself when he said if "I don't make a sale, I don't get paid." This was very confusing.We had scheduled the appointment hoping it would help streamline the experience. We were told that it would not be long and that the vehicle would be right up (which was pretty quick). During our waiting time, we were greeted by other staff members who were actually very inviting and asked if we had been helped. This gave us a sense of hope.Then when the test drive came, our Specialist did not seem very enthusiastic to be showing us the vehicle. It seemed very clinical and impersonal. Yes, he explained the details of the vehicle, etc., but it didn't feel like he was happy to be working with us. The vehicle itself drove nice, and we were excited to maybe make a purchase. But once back at the office, the experience did not improve. All of the other staff members, including one of the owners, seem very inviting, asking if we wanted any coffee, etc., but our Specialist continued to make me and my partner feel unwelcome. Pricing started to come through, and we were ready to talk about a deal. However, respectfully, it just wasn't the right time to for us to make a purchase after we saw the numbers (hoping our trade-in would be worth a little more), and we wanted to wait a bit. So, we said we were not ready to make a purchase today and would like to receive our keys. This was followed by another offer, but again, we were not ready, as realistically it wasn't in our budget, so we just really wanted our keys. Then a third offer came in, and for the third time, we said not today. This turned into our Specialist trying to offer us a different vehicle that we were not interested in. At this point we still had not received our keys either. So, my partner had to cut our Specialist off and ask for the keys. He finally gave them to us so that we could be on our way. It was a very uncomfortable feeling, as we asked for our keys three times, but did not receive them. We felt sorry for being rude, but we felt like were being pressured into something that we were not ready for.We really would have liked to have made a purchase with Park Jeep, as we see there are many positive reviews, and we met some very nice people. However, this experience with our Specialist made us feel uneasy and not welcome.


Excellent Experience

5
SummitOwner on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Prompt, professional, friendly service coupled with knowledge and a drive to go above and beyond. Best car buying experience to date. The team at this dealership rolls out the red carpet for you. Never once did I feel like they weren't looking out for my best interest. Joe answered all my questions, provided me the best options, and made me feel confident in my decision. Joe Hance and Chris Bullinger made a customer for life!


Informative and helpful.

5
thomaslake on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott Rosequist was most courteous and friendly during the lease of our 2016 Jeep. His information regarding our inquiries was most helpful to us when making decisions. Scott will continue to get our business in the future.


THANK YOU SO MUCH!

5
littlep3 on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just leased a new Jeep Grand Cherokee and as always Steve Otis was the best! He is always honest and helpful, someone I can trust! This is my 8th Jeep Grand Cherokee and the only place I will ever go is Park Jeep Chrysler!


Friendly, knowledgeable and trustworthy

5
C. Miller on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Kremer made our experience of buying our 2015 Jeep Grand Cherokee fun and hassle free.We will recommend this dealer to all our friends, family and co-workers. This dealership is a gem!


Thank you!

4.8
Taylor03 on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My daughter purchased her 1st car a 2015 Jeep Compass Sport and Joe was extremely honest and helpful with the process, Chris also was very helpful with the financing. We had a very positive experience working with these two.


Thanks so much!

5
KBGemini on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Hance made my experience of buying a 2014 Jeep Grand Cherokee Outland fun & easy! I would definitely recommend Park Chrysler Jeep to anyone. Thanks!


Very helpful and knowledgeable staff

4.2
james226 on 11/18/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I found my used vehicle on car soup, which directed my attention to Park Jeep. Upon visiting the dealership I was greeted immediately by the sales staff. Steve Carpenter took very good care of me and showed me all the wonderful features that the Grand Cherokee has to offer. I did not feel pressured into purchasing this vehicle and would recommend anyone making a trip to this dealer.


Awesome experience

5
Fulsi5 on 11/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had been to several dealerships looking for a used car and had not so good experiences. We finally found Park Chrysler jeep and had the best experience ever when buying a car. Haiying You was awesome to work with. She listened to our needs and wants and totally delivered!


Thanks for the great experience

4.8
Reed on 11/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a used 2013 Wrangler. The finance dept. really did a great job, above and beyond. The service team was fantastic. It had an issue the first day with the rear brakes. I called Park Jeep's Bruce Smith, and he took great care of me. The service manager called me, right away, and scheduled a tow for me. They repaired it the next morning and delivered it to my home. I couldn't be happier about the service.About the only complaint I have is there was No Owners Manual with it, I have asked for one and never received it.


Trade-In for Used Jeep Grand Cherokee

4
Satisfied Customer on 11/05/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Everything about our experience was very good except that it took a long time to negotiate our trade and we were in a hurry. Everyone we spoke with (the salespeople we dealt with as well as others in the building) was very kind and helpful. Scott was very helpful and did everything he could to speed the process up, but the trade negotiating seemed to take longer than necessary. Overall our experience was good, just long.


sales

5
ranger on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Hance was great to work with and offered me a deal that I couldn't find in my hometown and that I couldn't refuse.


New Jeep Wrangler

5
Pyrat on 10/29/2015

Overall Experience: 5.0

Pleasant straight forward experience. I was in a hurry when the car was delivered and everyone accommodated my tight time frame very smoothly. Mike was great to work with.


Exceptioinal

5
Ben on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Park Jeep was beyond expectations. Our salesman Scott was considerate, patient,and knowledgeable. He took time to explain the newest technology on our Jeep Grand Cherokee. We would strongly recommend Scott and Park Jeep.


Very comfortable experience!

5
Josh on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After being hesitant to go to a dealer, I had a very comfortable experience at Park Jeep. Haiying and Jim were easy to work with on my trade-in and purchase. I will definitely recommend Park Jeep to family and friends!!!


Quick and painless

5
Codaray on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bruce was great! Made everything quick and simple. Restored my faith in dealerships. I came in to park jeep on a mission to find a specific Jeep Grand Cherokee, told Bruce what I wanted and exactly how much I was willing to spend and he had the perfect one sitting in back that wasn't even on the sales lot yet. Took it for a drive and showed me the car fax and how well it was taken care of and I was sold. Thanks Bruce!!!!


Awesome!

4.6
Terrih on 10/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Very friendly and it was like shopping with family! Mac was very helpful with finding a suv that my daughter was very interested in and looking out for her as a safe vehicle that he would put his children in. Thanks Mac!!


thank you for good service

5
debele on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly good customer service I will be back bring friends and families for more perches and for services if I need thank you for everything


Made my day

5
Kmd24 on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The associates are very helpful , they put your mind at ease, and answer any questions that you have, and look at every possible way to get you a new car that day, that's why I bought my last 3 cars from Park Chrysler Jeep


Good experience with Craig Schroeder

5
Brendon on 10/22/2015

Overall Experience: 5.0

Craig Schroeder knows his jeeps. This will be the 8th vehicle we have bought or leased from Craig dating back to 1998. He really takes his time to make sure that you can make an informed decision. Thanks again Craig!


Great experience working with Park Chrysler Jeep

5
Todd on 10/14/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To make a long story short, my son is starting a new job in Buffalo, NY and needed a dependable vehicle. He's from Kansas City and I'm from Fargo. We decided to meet in the middle to look for a Jeep for him. My brother recommended Park Chrysler Jeep and we only had one day to find a car for him so we stopped by to look at their used inventory. We found a couple of Cherokees he liked, but thought we could find a better deal at a larger dealership. Headed out and spent the next two+ hours elsewhere. The other dealership was not dealing at all on used vehicles (there prices were literally thousands higher for a similar year and model). So we contact George on the phone and told him we were coming back even though it was close to closing time. I told him what we were looking for, he confirmed they had a couple on the lot so I and asked him to keep the doors open for us. When we arrived at the dealership (yes, one minute before closing) Haiying Yu had both cars out front and ready for us to test drive. We gave her the keys to my son's car to give us an estimate and headed out for a quick test run. When we got back, they had everything ready to go. Paperwork was painless, everyone was pleasant to work with, and the price was very fair.Financing took about an hour, but we were the third sale in line so I'm not going to complain - Shannon found a great rate for my son. Overall, I highly recommend this dealership for your next car.


Good experience. I would recommend this dealer to others.

4.8
Brian on 10/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Good experience without high pressured sales. I would recommend this dealer to others. I got the exact vehicle with the features I wanted at a competitive price.


We were treated like valued customers.

5
DoubleD on 10/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Each member of your tan we dealt with was inviting and informative, have us great feedback and customer service, and genuinely seemed to appreciate us. Mike Simons was an outstanding rep for your dealership, your finance department went all out to get us the best rate, and the young guy who went over paperwork and the end was very engaging.


Great group of people to work with

5
KP on 10/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were looking to trade our 2011 Grand Cherokee for a new diesel model and the entire staff was a treat to work with. Straight forward on pricing and when the vehicle we were looking at was sold to another person our sales person went to bat for us and got us a great deal on an even better vehicle. They took an unpleasant event (vehicle desired being sold to someone else) and turned it into a better experience for us and did everything they could to make the process painless. The service department was great on making sure the vehicle was ready for us and that we were happy with our new purchase.Can't say enough good things about our sales rep (Mark Kremer) as he was great at keeping us informed of what was going on and the options available to us. I know this seems silly, but of the last 3 new cars we've purchased, this was the only dealer we've had provide a full tank of fuel and ensuring everything was as it should be without even asking for it. Great people, great vehicle selection, and I know where we'll be looking when in the market for another vehicle..


friendly dealership

4
dt20 on 10/03/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Joe was friendly and worked well for us. He understands the vehicle and was very knowledgeable. We have not used their service department as of yet, but Joe walked us through it and we were impressed by its cleanliness.


Professional and knowledgable

5
Gerry& Jan on 10/03/2015

Friendliness: 5.0 Overall Experience: 5.0

Professional and courteous staff. They treated my wife and I with respect and took our wishes and time into consideration. All associates we worked with seemed to have strong values.


Great Job!!!

5
Junior30 on 10/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband got his car two months ago and love his new car. They were nice and friendly. Now my father in law got a car with them and had the same exact experience. Nice, friendly, and had the car and price range he was looking for. They were also able to communicate in Spanish as well. Vs other place where we went they only spoke English.


New jeep

5
Bmorgen1 on 10/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything went very professional ...Have been purchasing vehicles from Park Jeep for 20 plus years.My family also shops there for used cars .always enjoy driving a jeep !


Great working with Haiying!

4.6
NickS on 10/02/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Haiying was very helpful, knowledgeable and provided a no pressure environment to shop for a vehicle. I'm very very happy about my 2013 Town and Country and the limited powertain warranty is incredible!


"Job Well Done"

4.7
Joff Broader on 10/01/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The people I dealt with at Park Chrysler Jeep were very personable and helpful. We came in with a pretty good idea what we wanted and they pointed us in the right direction without any sense of being pressured into a decision.Very efficient and knowledgeable "A great group to work with !"


Great Job

4.8
imdonnoe on 10/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience at Park Chrysler Jeep was extremely favorable. I would definitely shop with them again and recommend them to other potential buyers. Mi Nam met all of my expected needs and was a really nice guy as well.


Amazing Experience

4.8
hrjohnson1 on 10/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The team at Park Chrysler Jeep went above and beyond. They stayed late to make sure my deal went smoothly and had me out the door in a beautiful new Jeep. Scott Rosequist was such a great person to deal with during the deal. He made me feel like I was part of the family. I would highly recommend this dealership to anyone searching for a new vehicle.


Felt taken care of

5
New Jeep Fan on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time at this dealership - first time Jeep leasers. So glad we had Steve. Super easy to work with. Felt like we were just getting help from a friend - really sweet guy.


Great Job Park Jeep!

4.4
Generous1 on 09/27/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

I Recently Purchased A Used Jeep At Park Jeep. My 10th Jeep And My First Purchase From This Dealership. Great Job And Thanks To The Crew Of Park Jeep! Gene Bommer, Prior Lake, MN.


a sales person with experience

4.7
dave and kelly on 09/25/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Made a friend in are sales man Mark Kremer GRATE JOB!!! good price I hope the service department is as good .Overall experience was good thanks


Mike Simon was wonderful to deal with!

5
mikeperry on 09/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They couldn't have done a better job! Mike and Tim were very helpful and attentive to all our needs. I would gladly by a new or used car from Mike again.


Best decision I EVER made.

5
Minivanmommy on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We couldnt be happier with our new mini van. The best of the best!!! Jeffery was the most knowledgeable in every vehicle we looked at and was very set on making sure we got the perfect vehicle for our family. Ruben worked his magic to make sure we got the payment we needed.


Smooth and Easy!

4.8
BIg Daddy Dave on 09/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was the most " non- pressure" and easiest purchase of a vehicle that we've ever made, Jim Toye and Haiying Yu were exceptional to work with! They got everything done quickly with no glitches...start to finish! We had already did our homework online thus we knew what we wanted to look at when we arrived at the dealership. It certainly was nice to not be pressured into looking at anything else. We also worked with Shannon Dunn with our financing and she did a fantastic job as well. We would most definitely purchase another vehicle from Park Jeep and Jim Toye, Haiying Yu and Shannon Dunn again in the future!


Best customer service I have had whe buying a new vehicle.

5
Nick Thomas on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to this dealer looking for a new vehicle for 2016. I had to order my jeep as it was still August 2015. They kept me informed the entire way all 10 weeks. Definitely recommend Craig for is service. I never felt like I was being sold a vehicle. If you looking to by a jeep head over to these guy. You'll never regret it.


Very good experience

5
Eddi on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesperson did a remarkable job and knew a lot about the Challenger, he was also very brave to join in the test drive, LOL I loved working with him. The finance associate was fast, friendly and efficient.


Great experience

5
Renegade on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Scott. He asked the right questions, got me in the right vehicle. He followed up with me appropriately, without being a pest. The day I came to make the purchase, I was in a hurry. He did a good job expediting the process. I got everything I wanted....oh, except a spare tire! We ran out of time. Hey, Scott, where's my spare tire? :)


A pleasure to do business with.

5
G1140 on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought numerous vehicles from Park Jeep. The entire staff from sales to service are wonderful to work with. I will not go anywhere else to purchase or service my vehicles.I highly recommend Park Jeep Burnsville.


Fast, Friendly and Affordable

5
Anderson927 on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I arrived at 9am and was on the road in my new ride by 11am. From the moment I walked in to the moment I departed I was treated with kindness from a staff that was genuinely interested in getting me in a vehicle that was best for me and nothing more. At no point did anyone try to talk me into a more expensive vehicle or added options that I did not need. This will be where I go for as long as I live in Minnesota.


Return customer

5
Hockey01 on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have worked with Steve on a new vehicle purchase about a year and a half ago and wanted to work with him again. Very knowledgable about the vehicles at the dealership.


very good

4.8
likescars on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The sales and finance staff at park Jeep was friendly and helpful. They made everything easy and fast. Overall it was a nice experience and I would recommend to anyone.


I have leased 7 Jeeps

5
Jeep on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I keep coming back to Jeep and my sales associate Mark Kremer. The Jeep speaks for it self its the buying experience and great customer care that keeps me coming back. Thanks for all you do :)


Lease

4.8
Mcthirsty76 on 09/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my second lease and I have always enjoyed my dealings with Park Jeep. Stephan Hansen has become my car guy and when he happens to be unavailable Steve Otis was able to step right in.


Cherokee Trailhawk

5
Sccsen on 09/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service - the sales associates were very knowledgeable and personable. Not even decided on any specific vehicle we fell in love with a Jeep Cherokee Trailhawk. We love the style, the features and the overall driving experience. Love our new car!


Great Experience

5
newcar on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Both my fiancee and I recently bought new vehicle from Park Chrysler Jeep. Sales staff is knowledgeable and helpful, and willing to go the extra mile to ensure you have a positive experience. I would definitely buy from this location again.


Great team to work with.

5
GRM057 on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Scott was very knowledgeable and friendly. He made sure we understood the technology of our Jeep before leaving the dealership. Would definitely recommend Park Chrysler to anyone looking for a new vehicle.


Great experience!

5
Berto24 on 09/03/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve Otis was great!! My Chrysler 200 was what I expected. I'm planning to buy my cars at Park Jeep Burnsville in the future.


FIRST TIME PURCHASE FROM THIS DEALER

5
GRANDMALISA on 09/01/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

MY SALES SCOTT ROSEQUIST WAS VERY KNOWLEDGABLE AND WE FINISHED OUR BUSINESS IN A SHORT PERIOD OF TIME........VERY SATISFIED !! WOUD DEAL WITH THIS DEALERSHIP AGAIN


Excellent customer service

4.8
Laura M. on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

My boyfriend was looking for a specific vehicle; they had several to choose from. Within 2 hours, he was driving away in a beautiful car.


great, friendly service

5
marcy050 on 08/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kremer and Sanm were great to work with.The only thing I'm irritated with is the twenty five word reviw. Seems a little much friendly and helpful. Love the jeep


Worst Experience Ever

1
Justmari on 08/20/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I caught the bus and arrived rather early they weren't even open with the exception of service. No one ever asked if they could help me at all; although one gentleman asked it I had a car in service it was then I told him of my appointment and he showed me the way. I had an appointment with Ruben King he had already walked past me. I walked in and met with Ruben who dangled a really nice carrot (car) that I knew I couldn't have and once he found out I couldn't then passed me off to another sales person Danny who pulled up in yet another vehicle for me to test drive. I drove it of course. And after that I waited for hours while they made a high priced deal for me no questions or options offered. I was then sent over to the main building where I waited additional time. No one had informed me how long I would wait or anything else about the deal. Thanks for letting me use your phone to get insurance they jacked me too the rep lied so I could get a good rate only to have to pay more in the end. Another story!! First of all, I was stuck after catching the bus so whatever vehicle I was sold I would have to take it to get home. I then met up with Tom in finance where I met up with 22.9% interest and signed my life away on a car I didn't even like. Never will I ever go back here. Paying for it and trading it someplace else. Thanks but no thanks. I shook everybody's hand thanked them for getting me off the bus and finally on my way to work. Got wrote up at work too! The master cylinder light came on the next day and all the good gas mileage numbers changed too.


Very helpful

5
Lizzy on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stopped into the dealership after work and left a couple hours later with a car! They were very quick and helpful. Haiying went out of her way to find me a great deal and the perfect car for me.


Haiying Yu is awesome!

4.8
crazyman on 08/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a 2009 Mercedes Benz C300 from Park Chrysler Jeep. I am very happy with my car and the service. Way to go Haiying!


Easy, excellent service

5
MaryK on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second car I've purchased from Park, once I decided on the car, I was out of the dealership in less than an hour.


Friendly and Caring

5
Debbie on 08/13/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Nissan Versa Note from Park Chrysler Jeep, Jeffrey Fitzgerald was very concerning to my needs and helpful in getting me my new car in a very timely manner. He has also called me back after the sale to see if everything was okay. I would recommend Park Chrysler Jeep to my friends, great service and fair prices.


Wonderful! Friendly and Amazing

5
Paula55304 on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were quick and friendly. Welcomed me even with my credit issues. I love the vehicle and everyone made me feel like I was an important customer. Would definitely recommend and will come back to buy from them again. LOVE MY CAR!! Thank you


EXTRAORDINARY!

5
Tagbzi on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a third vehicle from Park Chrysler Jeep, and I wouldn't go anywhere else. Ruben King blessed us! He got my son into a great vehicle at the best rate for his situation. Then, he gave him the blueprint for how to clean up his credit and raise his credit score in preparation for a possible refinance down the road. Why am I writing the review? because I am the co-signer/owner. Believe it or not, the day after we walked away with the car we got a call from Ruben letting us know that we needed to come back in because they'd found an even better interest rate! What dealership does that? They continually impress me with their customer service. I first purchased a used Chrysler from Tim Stolte in 2013. Because I'd followed his credit repair advice, I purchased a brand new 2015 Chrysler. Why was my experience EXTRAORDINARY? I was treated like royalty when I bought a used car, a new car, and as a co-signer/owner. Best dealership and staff ever!


great

5
cayder16 on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They have a great selection of vehicles so a lit of options for new and used vehicles. They also Much better prices than in our home community. It made it worth the drive. Friendly and accommodating staff. Coffee and water, tv, waiting room etc. were all nice accommodations.


Very helpful

5
Amydean5292 on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They did everything they could to help me get into the right vehicle for the right price for me including staying late and working around my crazy busy schedule!!!


Great Experience!

5
Psmitty15 on 08/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of working with Jeffery to locate a used Jeep Grand Cherokee. From the moment I stept on the lot, I was treated with great respect and received wonderful support from all areas of the staff. Would definitively return to buy from them again!


A+ experience

4.8
Jeep girl on 08/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a terrific experience working with everyone at Park Chrysler Jeep in Burnsville. Joe Hance was very friendly and knowledgeable and walked me through all of the Jeep Rubicon's features. I would definitely recommend Park Chrysler Jeep to family and friends.


Excellent Experience

5
cow66 on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and daughter did most of the leg work but I arrived in time to purchase the auto. You did a wonderful job of moving thru the process and getting me out the door. Thank you!


Great Service

5
DeeKay on 07/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I test drove 5 cars and didn't feel pressured to make a decision. Instead, I was given information that I could use to compare the vehicles. I put more time into this purchase than I have in the past and I thought it was well worth the time and effort. It was a very pleasant experience.


Very satisfied with my purchase !

5
gaparker on 07/30/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just one glitch when I met with my sales person. I was told the Volvo was under full warranty but learned that it wasn't. The miscommunication was rectified and overall it turned out well for me.


Sales Team and Experience

4.8
LILY on 07/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Rueben and Danny were most helpful and made me feel at home. They answered all of out questions and when talking on the phone made sure we were going to bring all the correct documents when coming from New Ulm MN. These 2 guys are funny and very easy to deal with. Rueben gave me confidence in choosing the right Jeep. It was a very timely experience. I have handed out atleast 3 business cards to people who are looking for new cars!!! GO RUEBEN and DANNY!!!!


Very helpful and patient with us.

5
James5116 on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a good time with your company. Your sales team was very helpful and patient with us and myself. We will definitely recommend your dealership to our friends.


New Jeep

5
New Jeep Guy on 07/17/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I originally considered Park Jeep due to their large inventory. It took me a while to decide on the right vehicle, and had a lot of questions that weren't answered on the manufacturer's website. Bruce, our sales person was very helpful and patient answering all of my questions without any pressure to make a decision. Once we had decided on a vehicle the negotiation was straightforward and I felt like we paid a fair price for our new Jeep.


Great overall experience

4.5
Bbbbbbb on 07/07/2015

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The sales person Steve was great and chris larson helped out a lot with documentation etc as i was out of town written my wife and i bought or jeep


Honest and helpful

5
JM1990 on 07/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first car purchase and I was worried about being given the run around but the entire experience was honest and smooth. There were some hoops to jump through because of insurance but Scott was helpful through all of it.


This is the way to buy a NEW vehicle.

5
JM41963 on 07/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealer had a very attractive price on the internet, that was much better than any competitor. The price was not some pie-in-the-sky price that only 1 person in 100,000 can qualify for it was the regular price. It took all of the back and forth out of the equation. No meetings between the reps and the "sales manager" to get the price. Very quick delivery as well, same day. Definitely will go back to Park Jeep first next time.


Thank you!

5
srestifo on 07/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Thank you to everyone at Park Jeep for your excellent service! It was a pleasure working with you.I am enjoying my Patriot very much:)Best regards, Stephanie Restifo


Always a good Experience

5
RedJeepFun on 07/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional people that will get you what you want at a fair price. Thanks Craig for all your help getting my daughter into a new Jeep Wrangler Unlimited.


Great low stress buying experience

5
ferdinand1 on 07/04/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just picked up a Chrysler 200C AWD from Park Chrysler Jeep and it was one of the best buying experiences we have had. Great rapport with our salesman, Mike Simons (great guy who laughed at my partner's awful humor). We love the car and will not hesitate to tell friends about our pleasant experience.


Outstanding, Excellent, Best Experience Ever

5
"Love my 300" on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

* Excellent Price - 27% off MSRP* Excellent Sales Consultant - Haiying Yu* Excellent Financing - beat credit union rate* Excellent Door to Door Service - delivered vehicle to my home* Overall - BEST new car purchase experience I have ever had


'07 jetta

4
Jake7766 on 07/02/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Very friendly service, also very quick transaction. The car was cleaned very well. I was given a gift card for future oil changes or service.


GREAT!!

5
"Dino" on 07/02/2015

Friendliness: 5.0 Overall Experience: 5.0

I purchased my last car 8 years ago from "Otis" and this time when thinking about something new I didnt think twice about who I was going to see. "Otis" for my new lease. My family and I have been going to Park Jeep Burnsville since I was a little. (30+ years) I wouldn't keep going back if I felt like a number, they make you feel comfortable with you car shopping experience.


From start to finish

4.8
garjac on 06/30/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the moment we made our first steps to the dealerships doors we were welcomed and made to feel right at home. We had made contact on line and were introduced to a salesman, Mi Nam Chloe, that made us feel he was there to help answer any questions we had. He was very informative and knew his product. We were offered many options and was always made to feel our choice was the right one and never felt pressured to buy any certain vehicle. Our buying a new car experience was enjoyable from start to finish.


Mark Kremer was excellent in helping us find the right Jeep.

5
Ironlance1 on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There was no pressure to but only great customer service. It was our families best experience in buying a vehicle. The staff answered all our questions and financial support was excellent.


Awesome and very helpful salesman!

5
Kcarr on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike was and still is very helpful I had a few questions after I bought my jeep and he was so helpful it so nice to know I have someone who will call me back when I have questions! You are very lucky to have such a wonderful salesman and person working for you!


Amazing time and best experience

5
Sam Eppel on 06/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have to say Ive been to a lot of dealership, and this one by far is the best one Ive been to in a long time, they spend the time helping you find a vehicle you like and make sure it has all the options you want. I'm for sure going to come back in four years and get another vehicle from them. Also Kremer Did a excellent job in helping me find the right Cherokee that suited me.


Excellent Experience

4.8
JWP on 06/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent treatment. Excellent staff. Staff was totally professional and provided pertinent and accurate information. We will definitely return in the future and refer others to the dealership.


Great customer service

5
kernel on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What more can I say. Craig was eager to please me and we had a great experience with him. Everyone was friendly and grateful that we choose your dealership.


Sale person, Haiying Yu, provide high quality service

5
Ying Zhang on 06/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my 2007 Honda CRV from Park Chrysler Jeep few weeks ago . I have a very good overall experience, especially the customer service from the sale person Haiying Yu.


Great Experience

5
Jel3231 on 06/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience I've ever had. Steve "The Jeep Man" Carpenter and the rest of the staff were very friendly, helpful and knowledgeable!


Great Experience!!

5
CraigD1700 on 06/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looking for a Jeep Cherokee and Duane & Jantzen did the job!! Very pleasant to work with. Would recommend to anyone on how smooth far start to finish. Went out their way to meet my needs to locate the perfect Jeep.,


and a great experience I was so happy to get the Jeep I've

4.8
dan0904 on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The experience was very smooth I found the Jeep that I wanted took it for a test drive it hsd all of the features I've been looking for. The sales associate was very helpful and friendly with no pressure tactics applied. I would highly recommend going to Park Chrysler Jeep. Sales Associate Mark Kremer followed up when he said he would and again has been very helpful.


Very helpful

5
seaton123 on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good experience and very helpful. Everything went smooth and quick. The staff was very friendly and Steve was very helpful and made sure I was completely satisfied with my purchase


Very friendly and helpful.

5
krisjensen on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a customer of Park Jeep for many years. I have found the dealership to be willing to help me each time I came through the door. The Sales Manager spent extra time with me to ensure all my questions were answered. I greatly appreciated his assistance.


Fabulous

5
wilderness wanderer on 06/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great. Mark helped me find exactly what I wanted. Everything went smoothly and quickly. I was very impressed with the service and attention. Thanks for everything.


Another positive experience car buying!

5
Happy Car Buyer on 06/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Park's entire staff was helpful, courteous and professional. My sales person, Mark Kremer, did an excellent job finding me the exact minivan that would suit my family's needs. He was knowledgeable, friendly, and didn't try to pressure me in any way. I greatly appreciate that characteristic in a car salesman! Well done. I will be back when it's time to purchase my next vehicle!


Great service from Craig Schroeder and Shannon Dunn.

5
hockeyfan12 on 06/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Craig and Shannon both gave me excellent service. I hadn't even planned on getting a new car, but when Craig showed me the 2015 Cherokee in red, I knew it was want I wanted. Craig really knows his way around the Cherokee, explaining how everything works. I would and have recommended Park Jeep to my friends and family as a place to purchase vehicles and get good service. Thank you.


The entire buying experience was excellent!

5
SSef on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our entire buying experience, test-drive to leaving the lot in our new Chrysler 200C, was excellent. Steve Otis was great, as were the Sales Manager, financial person, and the auto prep staff. We have purchased at the dealership in the past (again with Steve Otis) and had an outstanding buying experience both time. We will be back!


Helpful salesman

4.8
Nancy7865 on 06/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My salesman was VERY helpful and understanding in showing me how things work. I am very technologically challenged!! Was very grateful that he brought up a vehicle with interior color I thought all along I wanted. Then chose a different color.


First time buyer- great experience!

5
lexia on 05/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first time vehicle buyer, I had no idea what to expect, what questions to ask, and didn't know ANY terminology associated with vehicles or the financial aspect of buying a new vehicle. Everyone at Park Chrysler was so helpful and patient with me and my various family members that came along to test drive (we went through numerous test driving experiences). I never felt pressured and felt like everyone was very honest and up front about everything. I specifically worked Jantzen, who was extremely helpful through the whole process, and couldn't have been more patient with my family and I.


Great service!

4.6
juniej on 05/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Will recommend to anyone looking for a jeep, or any other vehicle to go and look at their selection, they know their stuff, I was able to take the jeep I had in mind, they were very helpful, especially Jim, appreciated all their help, thanks.


Job Well Done!

5
Gatsby on 05/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First of all I HATE buying cars...the last time I purchased a car was 2006. The staff at Park did a great job of making the experience enjoyable and I have to admit it was much less painful than I expected. So hats off to them...I will be back when I am looking for my next vehicle even if it is ten years from now.


Courtesy, knowledge, professional

5
Danl on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good experience. They are working one problem I had but I expect that to be favorably resolved


"Used RAM"

5
Ram13 on 05/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, no pressure sales, customer friendly sales staff. Jeffrey was a pleasure to work with and ensured my needs were met. Thanks for the pleasant car buying experience!


3rd Jeep from Park

3.8
Walt on 05/16/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 3.0

Steve is second to none when it comes to knowledge of the product he sells. He and Samantha were both very friendly and answered any questions I had for them. Steve and Chris show their sales expertise - knowledgeable without being overly pushy. The overall experience was speedy and efficient and I'm very satisfied with my new Wrangler.


$54,960

Mileage: 13

Color: Other

Transmission: 8-speed Automatic

Body Style: Pickup

City: Burnsville, MN

Engine Type: 3.6L V6 24V MPFI DOHC

$45,889

Mileage: 40

Color: Other

Transmission: 8-speed Automatic

Body Style: Pickup

City: Burnsville, MN

Engine Type: 3.6L V6 24V MPFI DOHC

$77,695

Mileage: 12

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Burnsville, MN

Engine Type: 3.0L I6 24V GDI DOHC Twin Turbo

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