Paramus Chevrolet

Smooth Transaction Chevy Express 2500

Smooth and easy from the buying to the financing. Recommended everything that was needed and not anything extra. Found exactly what I needed.

Great experience

We had a fantastic experience in purchasing two vehicles. The employees of this dealership could not have been more attentive to our needs. The salesman Andy was very knowledgeable and was very pleasant to deal with. He went above and beyond to make sure we got the vehicles we wanted. Brent and Russ were also very professional.

Wonderful experience from start to finish

We were very pleased with how we were treated as customers. It was a very pleasant experience. All the people at the dealership were very welcoming and it was wonderful working with Andy and Brent. Thank you!!

Easy purchase

Had a very good experience got a great deal, no nonsense very friendly and informative. Family oriented dealership and my salesman Andy Soltis was the best.

Wonderful service!

A simple recall was done with no problems, everyone I encountered were VERY helpful and courteous!

Richard S. Toomayan

My recent service visit was excellent. I was in and out in a very reasonable time. I was able to drive right into the garage entrance and my vehicle was checked in right away. Also, as a retiree, I do appreciate the service coupons which help defray the cost of service.

2016 Chevy Cruze

My experience was wonderful with the dealer.I definitely would recommend Paramus Chevrolet to my friends & family.

Great experience

I went to Paramus Chevrolet on Saturday with no intention of purchasing a vehicle; I ended up leaving with a 2017 Chevy Equinox. I was in the market to lease a new cross over vehicle and had planned to look at a few different brands including Chevy. My wife and I with met with Andy Solis and he took his time to show us the Equinox along with the Malibu (looked really nice in the showroom) and took us for test drives in both vehicles. Andy was patient and took the time to understand our needs and ultimately sold us a vehice. The negotiation process was very smooth and at no time did we feel pressured to make a deal. We were at the dealership well after it had closed for business so we could finalize the paperwork and at no time did we feel rushed. Thanks again to Andy and team at Paramus Chevrolet.

My vette review

Very nice visit. Was treated like a king. Loved it

new corvette

I purchased a 2016 corvette from this dealer. Salesman Andrew Soltis, a corvette enthusiast, gave me a great deal on a blue Z51 corvette. Spent allot of time with me going over the features of the car. Showed me around the shop. Every one was friendly. New Corvette! I'm still smiling!

"A pleasure to do business with"

I purchased a new Chevy Express, and Paramus Chevrolet couldn't have been more accommodating. Bob Brooks was my salesman, he bent over backwards to locate a van to meet my specifications, he was a pleasure to deal with. Financing was amazing as well 0% for 72 months, what more could you ask for!

Great sales experience

I leased a Chevy Volt and the sales experience couldn't be better - right from the test drive to the no haggling negotiation to the paperwork/delivery. Bob Brooks was my sales person.

Horrible experience since my last lease

Have leased at Paramus Chevrolet since 2000. I never had any problems until this past year when I turned in my car and got into another lease in 2015. Bob Brooks was my sales person for the first time and the process went smoothly. However, months after returning my old lease I was hit with the news that I owed almost $600. Of course, I tried to contact my sales person who had been so helpful when I signed that new lease, but he couldn't care less. I chased after him for almost a month for him to tell me I must have "missed a payment somewhere along the line". Long story short, it was his mistake when he wrote the payoff amount on the car and since then that account has been delinquent on my credit report (first time ever for me!). A manager ended up helping me after Bob ignored my request for help in the matter. The account was paid by Paramus Chevy but the damage was already done to my credit. I have been fighting this since February 2016. Horrible follow up from Bob Brooks. He is very available when he needs you to sign that lease but if you encounter any problems after the fact, good luck!

Amazing and Friendly Service

My experience with Paramus Chevrolet was excellent as stated. My dealer Bob Brooks was absolutely helpful in showing me how to operate my new car and provided wonderful service with enthusiasm and a smile. The service at the dealership was efficient, hassle free, and everything was explained perfectly to me. I will definitely be returning and highly recommend it to people who are interested in purchasing a car from this dealership.

Amazing customer service for my father and I

I am a young adult (22) who has been in a Chevy family for over 30 years. My father has owned I'd have to say maybe 15 different Chevy vehicles over his life span alone, and I'm growing into the tradition. Over the time I've started shopping, I've went to many different dealers. Some were horrific, some okay, and some pretty good. Robert Bozzo was one of the first dealers to really treat me with a great amount of respect, and courtesy. Even though things didn't work out right now (I have to come back in a few months and finish more of my lease), Robert treated me like I was ready to buy today. I will be back in a few months to buy from Robert personally, and I'm very VERY excited for the future experience. If all goes well, my father will continue our Chevy family with this dealer (we usually have three at a time). Again, amazing dealership, excellent salesman, and I can't wait to come back on here to write a review when I purchase my vehicle with Robert.

2016 Vett

Thank you very much for all of you service. We are enjoying the car vary much.

Very positive expirience!

Very positive overall experience. Nice people, reasonable price, exceptional service. Andrew Soltis is a very dedicated sales professional. It was a pleasure to work with Andrew.

Paramus Chevy Service Sucks! A/C Still Hissing After 3 Fixes

I bought two cars from Paramus Chevy (2008 Malibu, and 2012 Traverse). When I had an issue with my A/C unit several months ago, and since I purchased my 2012 Traverse (Certified) I decided to go to the Paramus Chevy Service Center to deal with it. I also have a factory warranty and the extended warranty (when I bought the Traverse), but I was told I needed to pay for the service to get my A/C fixed, which was about $250. So, I dished out the money and forgot about it. I don't drive this car much but a couple months later I decided to take a week off and took a road trip with my wife and 2 kids (3 and 6 years old). The A/C messed up in the heat and I had to leave my family in the hotel and drive back to Paramus Chevy Auto so they can again fix the A/C as it wasn't working. Again I spoke with Tom McLoughin and explained to him that the car was not driven even 1,000 miles since they last 'fixed it' a couple months ago. Tom responded by telling me that if the A/C has too much pressure it will begin to leak. After getting the car checked he told me that service can't find the source of the leak and they placed a dye, so I need to come back in two weeks before my warranty expires. [Okay, so my factory warranty expires in Sept. and I was already charged over $250 for the job before, so I shouldn't have paid in the first place]. Tom then scheduled me for Monday morning, but put it in the system for Saturday (and the shop doesn't even open Saturday). I drove back to the hotel minimizing the amount of time I spent putting on the A/C so that I could make sure my kids will have A/C in the car for the rest of the vacation. This did not work as even though I didn't use the A/C much the hissing sound was back and we lost the A/C within days. It totally ruined the vacation and we ended up cutting it short and driving back at 4AM to avoid the heat. So I go a third time and I am greeted by Elisa Pfeiffer. I told Elisa the problem and she said when my warranty expires and that she needed to find out about the payment; so I left the car with Chevy Auto Service ALL DAY. When I picked up my car I was told that the factory warranty covered it and it was an Evaporator Leak which was fixed. Now, a week later, I am driving my car and hearing another hissing sound (the same exact leaking sound as before). One thing I could thank Paramus Chevy Service for is a BIG HEADACHE! I trust the person who sold me my two cars, but there is no way I could ever buy another car from Paramus Chevy because their service stinks! They can't get the job done right!

Excellent, Patient and Experienced Dealership

Andrew Soltis was a wonderful dealer to work with; his patience, knowledge and understanding made the process of effortless. Bravo to all the team at Paramus Chevrolet who contributed to a positive experience. I will certainly return and recommend this dealership and Andrew to others.

As Advertised

We t to Paramus Chevy because nobody else had a better deal on a 2016 Colorado lease. Moe made sure that I was getting the price as advertised and he was very knowledgable and friendly. I decided on what I wanted and Moe got me out of there in a timely manner. Thank you!

Wonderful Experience! Highly recommend!

Had an amazing experience purchasing/ leasing a 2017 Equinox! The sales rep was amazing and very honest! treated me and my family with care, and provided us the best price and stayed in price rage we were looking for! Very pleased with my experience! If you are lookimg to lease a vehicle ask for sales rep Mo, he was very honest, no gimmicks!!!! I will definitely recommend to my family and friends!!!! Thank you Mo!

Excellent experience, also after the purchase!

I'm a new customer but I'm already loving this dealership! Andy Soltis, the salesman who took care of me, has been absolutely patient for hours while I was making up my mind and helped me finding the perfect car for my needs. He took me for two test drives and went well above and beyond what you would expect, finding the car that I wanted at another dealer (it was the last one in the whole region!). He then worked with the other dealer to get the car here for me in just a few days.Robert, the finance manager, was efficient and very clear in going through all the papers (I love their electronic documentation system, no stacks of paper to sign!) and got me the lease I needed for the price I wanted to pay.Their commitment did not stop after I left with the car! I had a small issue only a couple of days after the sale and I had to go back to service the car: not only Norman Recarte (the Service manager) fixed the problem in less than one hour (while I was able to work in their business lounge), but I did not have to pay anything at all!This is indeed exceptional service! I will surely recommend this dealer to anyone I know!

paid top dollar for service done back yard oil changer

I used to bring my 2500 hd silverado to paramus for service because I only had one tech work on it. My wife took the truck in for service and ask for my tech. The service sales guy said ok . They sold me a throttle plate service. My truck is a diesel no throttle plate!!!!!! My wife dont know and she said ok do it. When I got home and she told me I call my tech who is my friend, He told me that he did not work on my truck . He was off that day. THE SERVICE GUY DID NOT TELL ME THE TRUTH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!And ripped me off!!!!!I And the fron-end was not lube!!!! I call chevy and told them what happen. Joe C

Outstanding

Looked at a few local dealerships in New York while I was interested in purchasing a 2016 Chevy Colorado. We left those dealerships feeling disappointed, we found Paramus Chevrolet and it was absolutely worth the drive. The staff was friendly, honest , knowledgeable and easy to work with. we didn't feel intimidated or as if we were being pushed in one direction or the other as we did with our local dealerships. Would definitely recommend Paramus Chevrolet to our family and friends

Excellent Experience

I had an excellent experience with my sales rep Andy Soltius. He was very helpful and in formative and professional. Andy is the best sales rep.

Andy Soltis was GREAT!!

Andy was very helpful in making sure our family got the right Suburban. He took time to get to know us and cater the perfect truck for us.

Excellent experience

I was completely satisfied with my recent purchase at Paramus Chevrolet. From the moment I walked in and was greeted til the time I left with my new vehicle I was very pleased. Mustafa Karbouj was very knowledgeable in showing me in the options that would meet my needs and helping me decide between a lease and financing. I will highly recommend this dealership to my friends and family.

A good purchasing experiance.

Minimal sales pressure. The salesman took the time to make us comfortable with the sale.

Easy Purchase

Paul was very helpful and knowledgable about the trucks he sells. It was a very easy purchase, I visited the dealership Thursday night and called Paul on Friday when I decided to take the Truck. All paperwork was handled online Friday and I picked up the truck Saturday morning.Paul spent a lot of time with me when I picked the truck up explaining all the details and how everything works in truck.

Got the exact car that I wanted!

My experience with Paramus Chevrolet was perfect! The salesman was friendly and understanding. I was explained the process as I went through the process and was given a great deal! I highly recommend this car dealership.

Got my first perfect car

My experience at chevrolet was nothing but great. I came in with the intention to get a chevrolet Trax and Roman made sure that I got a good price and offered a great customer service experience. Highly recommended to anyone. I will definitely be bringing my friends and family members to Roman at Paramus Chevrolet.

Roman got me into my dream car!

I went into Paramus Chevrolet on Wednesday to look at the 2016 Trax. Roman approached me and was very polite and patient with me. He found me the car I wanted, took me for a test drive, and I fell in love with the car. He was great with getting all the paperwork done in a timely manner and even made use of the time we had while waiting to go into the finance office. He also worked hard to get us a really great price on the vehicle. Roman provided the BEST sales experience I've ever had - I would highly recommend him to my family, friends, and even strangers! I will absolutely be back to see him once my lease is up on the Trax!

Friendly

Finally after 2 months of looking I found the car I wanted at Paramus Chevy. The manager and sales man were very nice and moved the transaction along quickly and smoothly.

Quality Salesman

Salesman, Lenny Clark, made my wife and I feel right at home. This was a straight forward, no hassle sale that was quick and easy. I will recommend Paramus Chevrolet to all my friends and family and have them ask for Lenny Clark.

Exceptional service

Always get preferential treatment,whether service or purchase of my vehicle.Sales and service always puts the customer first.

Love our new Cruze!

Bob Brooks was very helpful and did everything he could to get us the best car and the best deal! This is the second car I have purchased from Bob and will definitely be back for a third! Thanks Bob!

Very good experience

Was having an issue with my radio. Spoke to the service manager Jack and he was very helpful and understand, and was very willing to work with me.

Classic bate and switch

My husband is looking for a customized conversion van. He was told both online and via telephone that Paramus Chevrolet had one in stock. Charmaine sent photos of a van she said was in stock as of Saturday night (they are closed Sunday) and so we drove 20 miles on Monday to see it. When we arrived a salesman approached us about our interest but no van available. Guess what.....when Charmaine appeared it was now magically gone. She said it was sold. When I asked "when was it sold" silence fell. If one is looking for a standard type of car a bate and switch could work but this idiot Charmaine and her sidekick Jeff (who she said to ask for if she was not available) wanted to get us in the door. These are dopes that give car sales people bad name. We also plan to report them to the van company that customizes the Chevy Express and places them with dealerships. Obviously they won't be happy that these two were trying to sell us something else. So, a big waste of time and gas!

Great experience!

I got recommended this dealership by my friend Ivonne Flores (bdc rep) and she helped make the process easy and best of all exciting! Lennie Clark was outstanding, will refer Lennie and Paramus Chevrolet to everyone who is looking for a car! Also a big thank you to Martin and Rob Davidson for making buying a car fun, fast, and easy! Love my new car.

Great dealer

Bill Mann was a great dealer to work with. He sourced a specific car for me, got me the price I needed even when it was asking a lot, and also personally delivered a spare key to me that I accidentally left at the dealership. He was friendly and helpful throughout. I would definitely use him again.

Great!

Normally I hate the process of getting a new car, not this time. Bob Brooks and the Paramus Chevrolet team was great to work with. The model we wanted was not in stock but Bob worked hard to get us in the exact vehicle we were looking for and kept me updated daily until it came in. Not only was he very knowledgable about the vehicle but a very interesting guy personally and you could tell he really cares about his customers. Everyone at the dealership was fantastic but Bob really added that personal touch.

Great experience

I went to lease a suburban and I had bob brooks help me: the best car experience I have had.. Bob did everything he said he would .. I would recommend bob to anyone looking for a car.

Best Car Buying Experience We have ever had!!

Everyone at this dealer is great to work with. His name wasn't provided below but we also were assisted by Roman. I love the fact that they work for your best interest and not just to make the sale. I would highly recommend this dealer to any and everyone. They were so amazing my husband and I bought two cars (unplanned) within 4 days.

Great experience purchasing a corvette

I was in the market for a new corvette. I had several color combinations on a lt3 z51 model that were of my interest. Adaria Gordon help locate the car and offered a ni haggle best price along with Jeff quintavell. I went to the dealer and completed the purchase in one day. I did my research I knew what I wanted and chevy paramus delivered on a best price offer.

Outstanding Experience!

Bob Brooks was very, very helpful to us!! He was courteous, friendly, and a pleasure to deal with! I would definitely recommend Bob Brooks and I will go back to him for my next car purchase.

First Chevy

Decided to check out the Chevy Colorado after years of being a Ford guy. Paramus Chevy made the experience easy and Bob Brooks was very knowledgable and professional.

Great buying experience

I recently purchased a 2016 Camaro SS convertible. I custom ordered the vehicle. Bob and his manager were very helpful in the process and realistic about time frames (build & delivery). Bob is extremely passionate about cars and loves people. I would highly recommend Bob...a good guy.

Amazing experience with Bob at Paramus Chevy!

Bob at Paramus Chevy was wonderful! This was my first time buying a Chevy and he made the entire process so easy. I will definitely be returning in the future!

Great service

My sales person name is Andrew Soltid I've been buying cars since I was 18, I'm 60 now and he was by far one of the nicest sales person I've ever felt with, never felt like I was rushed , showed me how to use all the extra's in my SUV . Every sales man should take lessons from him

No pressure!

I spent a total of about 6 hours with Lennie Clark, going between two different cars. Back and forth, just not sure. He never pressured me. Gave me the pros of each, what to look for in what I really wanted. I was all set on one and then, at the 11th hour, I changed my mind. I was going to buy the Trax and ended up with a Terrain. It has become the car of my dreams! I love this car so much I park it in the extreme corners of lots and make sure no one can park near it. Every day I learn about something more it does. This was a great car buying experience and I would recommend my friends to go see Lennie if they want a car. He really went above and beyond.

Sales help from George Armaniaco

I bought my Stingray from George Armaniaco two years ago. I see him when I have scheduled service and chat with him. He is very friendly and helpful.He sales guy you want to do business with, except it doesn't seem like business! A real strait forward polite guy. I recently asked about an extended warranty in the future. He told me about. I had a specific questionand he got on the phone to inquire about it. I got my answer. Always a pleasure to stop by and see the new models and chat with George!

Great experience!!

They were fast and very accommodating. My salesperson Moe was awesome!! I would definitely bring my family and friends to this dealership . My wife just got her car there too!

Great experience at Parqamus Chevy

We decided to replace our aging Chevy Suburban that we bought at Paramus Chevy 18 years ago. Sales rep Andy Soltis got us a great deal on a new Suburban LT. Although it was a holiday, he was able to prep the vehicle, and even secure financing and insurance in record time, so that we could drive it off the lot that day. Andy is an affable guy who put us at ease right away, and also quickly adapted to our own business like no nonsense style. He gets extra points for that. I highly recommend this recently modernized and upgraded dealership - you'll love the computer monitor desk in the finance office. You literally sign each screen with a stylus with no avalanche of papers being thrust at you - very impressive.

Exceptional service

Wonderful, friendly people. Service is exceptional. Have used this dealer for 5 years and no problems.

New Suv

Lennie was an outstanding salesman who went above and beyond to make things work out for us ! I would come back to Lennie again and he was very easy to work with ! Your the best Lennie, Thank You !!

5 starts for Paramus Chevrolet

I have purchased two Corvettes from Paramus Chevrolet - I have nothing but good things to say about the salesperson I have worked with (for both purchases) as well as the on-going service the dealership provides. Most recently I had an issue that needed to be resolved -- the dealership handled it in a professional manner.

5 Star Review for Paramus Chevrolet

I recently purchased a 2016 Corvette Z06 through Paramus Chevrolet. This is the second Corvette I have purchased from the dealership. My salesman was George Armaniaco back in 2009 and he is one of the reasons I returned to Paramus Chevrolet to purchase my 2016.In addition, I always have my Corvettes serviced by the dealership and generally work with Tom McLoughlin (Service Advisor). He is another reason I keep returning to Paramus Chevrolet.On May 17, 2016 I picked up my 2016 Z06. I had a problem with one of the tires the same day. It was not the fault of the dealership however, they went above and beyond to help me and see that the issue(s) I had were fully resolved. Not only did the folks at the dealership help me out but they have assured that any future customers will not experience a similar problem with the tire warranty. Many, many thanks to George Armaniaco, Anthony Ciarlo (General Sales Manager) and to Ronald L Barna (Dealer Principal) --- Paramus Chevrolet is an upstanding and professional dealership.

Lease

I thought my salesman did an outstanding job with getting me a great deal on my new lease ! I would go back to him for my next lease. He went above and beyond to see that I was a satisfied customer ! Thank you Lennie C.

Great job Paramus Auto Mall

Bill Mann and Russ Monid did an outstanding job on leasing my new Equinox. They made the experience as professionals the best I could expect. I will recommend this dealership to all who want a great deal with out the back and forth routine that most dealers adhere to. It was easy. Thanks Bill and Russ.

Easy-going, friendly, and very helpful!

Was looking to lease a car and stopped by Chevrolet to take a look. I was approached by Mostafa and was very impressed with how informative he was- he was also very personable and was not pushy at all. I did not feel pressured and appreciate how helpful and efficient he was. He was awesome and made my first leasing experience very smooth. I now have an awesome Chevy Cruze 2016 with amazing features. Thank you Moe! Highly recommended!!

Very satisifed.

Bill Mann and Russ made my purchase so pleasurable. Everyone at Paramus Chevy was helpful . Love my new Equinox. I will return again. Will refer to all my friends and neighbors. It was actually a fun time.

Good Salesmanship, and a Clean Welcoming Facility

The experience was not painful at all!!! Instead I was pleasantly surprise that for the first time buying a car, or a new car for that matter, was quite enjoyable. Mr. Lennie Clark was very professional, courteous, and non-intimidating. My wife and I have decided to purchase our next vehicle from Mr. Lennie Clark when our sons are ready for their own cars; in the next year and half by God's grace...

Great service advisor blah mechanic

Giving it 1 stars only because of the real awesome help I got from the service advisor otherwise I would give it a negative star for the way vehicle was returned from the mechanic that worked on it. Vehicle went in for engine work received call telling me vehicle was ready. After receiving keys from cashier went outside started vehicle check engine light came on (vehicle was dropped off with no lights on) went back inside and told one of the service advisors that the check engine light was on and was not going to drive vehicle home with out knowing why it was on. Was told that all mechanics had gone. Home for the day. I was lucky enough to have one of the service advisors go to the back and get a scanner tool to see why the engine light was on. Turns out the mechanic did not plug in the fan clutch back in and once I gave the engine bay a look over noticed it was filthy greasy and had antifreeze all over. I stated to the advisor that I did not expect this type of service from a GM dealership and could have gone to a mom and pop mechanic to have work done but figured since it was done at a dealership that I would expect a better result. Guess I was wrong. I shouldn't have to open the hood and do my own investigating as to why the engine light was on. This is basic 101 as far as double checking your work before returning a vehicle to a customer. That and the fact that the mechanic worked or had to take off parts to get to the faulty part and did not clean anything just put the oily parts back on. A total of 2 minutes tops to clean his work would have made such a difference. Called service manager and explained situation she just stated that things like this happen and the mechanic that worked on my vehicle was one of her best guys (I would hate to see what her average mechanic does) then stated what would you want me to do. I explained that the engine was covered in oil and having his tech clean his work would have made a world of difference. She asked to bring vehicle back so mechanic can take a look to make sure everything is correct and to steam clean the engine. ( shouldn't this have been done by mechanic before returning vehicle to customer?) I returned to dealer they took vehicle in had mechanic look over his work again (smh) then I thought he was going to clean engine like service manager stated but once I received vehicle back and inspected it the mechanic just cleaned some parts with spray cleaner not steam engine like was promised. Now I have to spend more money to buy engine degreaser and something to take out oil from driveway that leaked overnight from the mess the mechanic left. I guess lesson learned find a reputable local mechanic rather than return to dealership. I will probably never go back for service or to buy a vehicle from this dealer. Certified service blah blah my butt.

service review

I got to the service center a little early and was taken in at once. The check in was through and all related information was discussed.

Great Experience!

I was totally satisfied with service, purchase, and experience from both Lennie and Alfredo. They both made this lease purchase extremely easy since I have not leased a car before. Went home with a smile on my face. Couldn't have asked for more from these two great people on your staff at Paramus Chevrolet. Thanks again guys! Kathy Pappas

Friendly, funny and knowledgeable

My husband and I leased a car through Paramus Chevrolet and worked with Bob Brooks. He was great to deal with, got us the car we wanted at the payment we wanted!! He had us in and out quickly and kept my kids laughing the entire time! It was an overall great experience!

Great

GREAT SERVICE DEPARTMENT. VERY HAPPY WITH MY RESULTS

So Happy!

I am extremely satisfied with the professionalism of the staff at Paramus Chevrolet. I had a great experience leasing my Traverse with Bill Mann. He was professional and patient and spent a few hours with me pricing different trims and options. What I liked most was that Bill was transparent and explained all the numbers to me and answered all of my questions. The day I picked up my vehicle Bill took the time to go trough all the features with me and even helped me set up my Onstar and Bluetooth. I know that I got the best possible price for my vehicle and I would highly recommend this dealership and Bill to my friends and family!

Quick and easy experience!

Thanks to Bob and Russ for making our purchase simple and fast!!! Easiest car buying experience out of 15+ vehicles. Definitely recommend and will return for our next car!

"Easy" button!

Everything from start to finish was the equivalent of hitting the "easy" button. Our "happy" car advisor, Bob, made every part of the leasing process quick and easy. I feel like all I did was laugh and sign my name and I'm driving the exact car I wanted for the price I wanted to pay. We walked out feeling like we were on the same team instead of bait in a shark tank. I would highly recommend this dealership and specifically Bob Brooks, "Your Happy Car Advisor"

Got My Volt

I was in the market for a Chevy Volt and checked the internet to see which local dealership had the car I wanted in stock. Paramus not only had the model I wanted, but a wide range of colors and styles as well. Andy, my salesman took me on a test drive and fully explained all the features of the vehicle and answered all my questions. Within a couple hours, I was able to drive off in my new Volt. I was a terrific and stress free experience. I highly recommend Paramus Chevrolet for service and quality.

Easiest car buying experience!

Bob made our car-buying experience entertaining! He made what is normally a long-drawn out boring procedure, into a fun and super quick one! Would definitely recommend going to Paramus Chevrolet and ask for Bob!

Amazing Online

I want to write about an awesome experience with Paramus Chevrolet's online department. Tiffany Lane, is one of the best sales rep I have ever dealt with an online query. She is prompt, courteous, patient and makes sure that the queries are attended to. I felt comfortable in communicating as she was transparent with all the numbers. I would recommend anyone who is in the market to to definitely ping Tiffany and highly recommend the dealership. 10 stars!KG

Amazing experience

Lennie did an amazing job getting us into a new Chevy Equinox. Very easy to deal with. Assisted every step including assisting with getting the vehicle insured quickly late at night and spending a great deal of time with us setting the vehicle up. Best part of Paramus is their nearly "no hassle" negotiating. Truly gave of the best price. Couldn't say enough about using Paramus Chevy and Lennie.

An amazing car buying experience!

I recently purchased a Cruze from this dealership. The experience from beginning to end was amazing. I contacted them even though I had bad credit, and they went all out to get something done. My initial contact was with Charmaine Hoilett, who responded to my online inquiry and touched base with me frequently during a very difficult time and not only communicated well, but provided comforting thoughts as well. Mostafa Karbouj spent a considerable amount of time with me going over all possible options despite knowing about my bad credit. He took my for a tour of the inventory so I could get a good idea of what was available. And what can I say about Robert Davidson, who got me a finance package that was superb! Three very professional people that helped me get the car that was at the top of my wish list. I highly recommend dealing with Paramus Chevrolet!

Very happy with my experience

I have been looking for a very specific vehicle for months. I was finally able to find it at Paramus Chevrolet. They were extremely patient and responsive in answering all of my questions about the vehicle. I totally love my 2016 Chevy Silverado 1500 Midnight Edition! I get looks and questions whatever I go now. Great experience. My salesman Bill Mann was great and spent a lot of time with me. The internet sales person Adaria Gordon was AWESOME! She was hugely helpful throughout the process.

For the best Car Buying Experience, It is Paramus Chevrolet!

I had the best car buying experience in the world at Paramus Chevrolet. My salesperson Bryan A was the nicest sales person I ever worked with-He is golden, hold on to him forever. Bryan and I started talking on a Friday, I explained to him what I was looking for, and my term as to when I wanted to buy-I went on Friday, and before we even talked about anything related to purchase, Bryan took the time to listen to my needs, go over numbers with me, -since that is what I wanted to do- showed me different models of what I was interested in, and left me with the ball in my court. It was for this reason that I knew I wanted to go back on Saturday and do business with him. He took the time on Saturday to show me more models, test drive, and do more numbers. When I found the car I wanted, I also had brought my girlfriend with me. Her credit score is better than mine. Paramus Chevrolet suggested about having her as a co -signer, and the reason this was a great suggestion, was because they got me and us, a better interest rate based on her credit. That is a dealership doing a great job for the customer!! I bought a beautiful 2011 Camaro 2SS with 16k miles, Ruby Red, and a 2 year Maintenance and Service Plan. It is a beautiful car, and Paramus Chevrolet couldn't have done a better job! In addition, Russ in Finance was great, as well as Martin, Bryant's, Manager. It was the best car experience I ever had, and Paramus Chevrolet made it happen. As a Teacher and Coach in North Jersey, everyone I come across who praises my car, I am going to send them to Paramus Chevrolet!!Doug Lemberg

2016 Chevrolet Silverado Z71 - Ken

I recently visited Paramus Chevrolet with the interest in leasing a pickup truck. Prior to visiting this dealership, I did some shopping around at local Ford, Dodge, and GMC dealerships looking for the same type of vehicle. When I arrived at Paramus Chevrolet I was bypassed by a couple of salesmen (unknown if they were busy with other duties or not), however, Mostafa Karbouj saw that I was unattended to and actively looking at vehicles on the showroom floor. He proactively approached me and inquired if I needed any help, at which time I told him of my interest in either the Silverado or the Colorado. Over the next few hours, Mostafa treated me with the upmost respect and kindness. At no point did he try to steer me towards other cheaper vehicles, which had happened at other dealerships due to my age. He also catered to all of my requests in a very professional manner and at no time during my visit did I feel rushed or taken advantage of. It was a pleasure to deal with someone who is closer in age and who I can relate better to. Mostafa was very understanding of my situation and helped me reach a price which I can afford. Overall, I am very satisfied with my experience at Paramus Chevrolet and this was due mostly in part to Mostafa Karbouj.

"Eco-Sexy Volt at the right price"-- Jeff

Being mindful of my spending budget, I didn't think the Volt would fall into my price range. I thought I'd have to settle for my second choice car but Bob Brooks made it work. He structured a great deal on a 2016 Chevy Volt that gave me a lot of confidence . He got me the car I really wanted at a price I'm comfortable paying. I could see he really went above and beyond to make it happen. The new Volt is "Eco-Sexy" and I'm super excited to be driving it! Thanks Bob!

Bob Brooks Paramus Chevrolet

What an awesome customer service from Bob Brooks! This guy is the absolute best. He made our buying experience very fast and simple. I would strongly recommend him to my friends and family!

Purchased a pre owned certified Denali

My salesman ANTHONY BUTLER (Tony) .was so helpful, knowledgeable, curious, and extremely friendly . Every question I asked he answered. I have been shopping in other dealers and have walked out. Not one greeted me or asked if I has any questions, or needed help. The people at Paramus Cheverlot were awesome. If you need a new car or used go see Tony Butler. He' amazing

Mo is the man!

Mostafa Karbouj, a great experience from beginning, very easy to work with, super professional, always held to his word, and never had to go back on what he said. That is very rare to me in the car sales industry.Paramus Chevrolet is lucky to have him

Very easy leasing experience for a great car

There's a good reason these guys are the highest rated people selling cars in the northern NJ area. I had an awesome experience at the Paramus Chevy dealership this past week leasing a 2016 Equinox. Robert, the salesperson whom I had the pleasure of working with, was professional, very friendly, and very efficient. I walked into the dealership in the morning having done some research into their specials. Robert showed me some sedan and SUV options that really fit my personality and budget, but the Equinox seemed to fit the bill best. He let me think about what I wanted to do and allowed me to contact family for their friends! At this point, I can tell you that many other dealers would have salespeople that just want to rush you to make a decision, however, Robert and Paramus Chevy made me feel comfortable. Robert even explained car leasing verbiage that confuse many people. I took it for a test drive and I really liked what he had to offer me. He ran my credit and he gave me some great deals! The rebates were very impressive and helped to lower the cost of the vehicle a significant amount. I was afraid that as a student with up-and-coming credit, I would be denied. But it was a real treat to have Robert walk into the room saying "You're approved!" My lease deal was totally appropriate and affordable. They threw in some amazing rebates that lowered the price of the car significantly. For an AWD vehicle during this season, I was very happy to say the least. Signing the paperwork with the financial manager followed and it too was a very quick and pleasant experience. No awkward conversations. I felt like a fool at the last place I leased a car from because they said that not buying any of the maintainance add-ons is basically the stupidest thing I could do. Robert personally gave me his number and bid me farewell in the rain! Thanks so much for everything!

thumbs up to Bob Brooks

purchased my first chevy from here. Bob Brooks was amazing. he knew everything about the car or cars in and out. the immense experience just gives you a guarantee that you are in good hands. Bob will go the extra mile for his customers.

The place to shop and the best salesman to work with

I have purchased my Corvette from Andy. 2016 brand spanking new with all the options i want. He personally went thru every option, showed me the car in and out and paid extreme detail that i was satisfied. If you are ever in Paramus Chevy, make sure you only deal with Andy.

2016 Malibu Lt

I always deal with Bob and honestly I would not have it any other way. Bob is a great Salesman and works tirelessly to get you the best deal. This having been my 9th or 10th car purchased or leased at Paramus Chevrolet says allot. You are always welcomed into the dealership and I have always had a no hassle purchase. The final agreed price is always the price when it comes to signing the papers. If you want to deal with a great and honest salesman and a no hassle dealership go to Paramus Chevrolet and ask fro Bob.

EASIEST CAR DEAL EVER!!!!

I have purchased lots of cars over the years, but this 'deal' was by far the easiest. I had an idea of what the price was and Bob Brooks came in much lower. I was ready for the extra fees and charges but when it came to signing on the dotted line, there were NO EXTRA CHARGES. Bob is a man of his word. All car dealers should follow his way of doing business, I would also like to say that Paramus Chevrolet Service Dept. is a great asset too. Always fast and efficient. I was late for an appointment and they stayed late to accommodate me. So great sales and service, what else could you ask for!

2011 Jeep Liberty

I recently purchased a nice used 2011 Jeep Liberty with 51,000 miles on in. The staff at Paramus Chevy went above and beyond to make this transaction as easy as possible. Bob Brooks, made sure the car was in top running condition. Bob drove the truck to my 3rd party mechanic, and personally worked with me to meet my payment goal. I would not buy a car anywhere else!

Great service!

Thank you, Mostafa Karbouj for you impeccable service. I love my new car, and you helped make the process as seamless and effortless as possible. I will sure to recommend friends to you.

Pleasant experience!! Mr. Bozzo was great and honest.

It's simple. Most of modern society is made up of hard working, blue collar people/families. Whether you are leasing or financing, a new car is a huge financial commitment. Having sale reps like Mr. Bozzo who understands the above makes the process less nerving and working hard to match the financial commitment clients provide is a testament to Mr. Bozzo and his understanding of today's society.

Great experience!

My husband and I went into the dealership with the intention to buy our lease out, but Moe really helped make the right decision for us and got us into a new car at a great price. He was knowledgeable without being pushy, and had a great energy! We intend to stay Chevy customers and appreciate our experience being as seamless as it was today thanks to Moe and the rest of the team!

great

good service. good people. My salesman was very helpful and he was able to to workout with me and the bank to get me approved.

Great experience Moe was great

Highly recommend themGreat job ReallyMostafa helped us through this process and made it work out for us He went above and beyond what was expected from a car dealer

By far, best leasing experience ever....

Walked in on a Wednesday evening with just a few questions and came out Thursday evening riding my new 2016 Chevy Equinox. Thank you Andy for a wonderful experience. Couldn't have asked for a more friendliest and knowledgeable sales rep. I will definitely recommend you personally to any of my friends or family. Will be coming back once lease it up!

A GreaT sales experence...

Mostafa Karbouj Was a great salesman ..He was upfront about all dealer costs and gave me a great price for my trade-in. He went above and beyond for facilitate my needs and gave me great follow up and service after the sale. Tony G

Amazing Experience

My wife and I recently purchased a 2016 Equinox. Kevin Hanley was our salesperson and I couldn't have asked for a nicer person. He answered all of our questions and went above and beyond to make our experience a pleasurable one. Walking into a dealership is not always a fun thing to do and with all the knowledge and compassion that Kevin has he helped us make our decision. My wife has never driven an SUV and was a little skeptical but he took the time to let her sit in it and drive it and answer all of her questions to make her feel beyond comfortable with her decision. Kevin is a great asset to the team at Paramus Chevrolet and we will be recommending him and this dealership to everyone. Thank you for a great, stressless experience! We love our new truck!!

Great experience

I recently leased a 2016 Equinox from Paramus Chevrolet and I couldn't be happier with my purchase. Kevin Hanley was able to answer every question I had which made it that much easier with my decision. This is my second time dealing with Kevin and I recommend him to all my friends who are looking to buy a Chevy.

My wife and me had a great experience with kevin Hanley !

Kevin Hanley helped solve all my problems with kindness And compassion and skill in what he does because of his above and beyond quality as a dealer and great person I will come back here again ! And also advise family and friends to do the same! Thanks!

Great experience

I recently purchased a 2016 Traverse from Paramus Chevrolet. They are a very dedicated, knowledgable, professional group of folks. I can truthfully say that this was the best experience I've had in over 40 years of new car purchases. There was no pressure applied in making my decisions. Options were offered, clearly explained, and left for me to decide. They certainly respected the value of my time.

Easy decision

A no pressure, well informed group of professionals

Excellent dealership!!!

I just leased a Chevy Equinox last week from Paramus Chevrolet and had a great experience.BOB BROOKS was very knowledgeable and helpful. He explained what special lease programs they had available and made the leasing process quick and easy. This is the first time I had a smile throughout the complete process of a car Leasing. I would definitely recommend BOB BROOKS and this dealership to anyone looking to purchase or lease a Chevy.It was truly a great experience.Thank you Paramus Chevrolet!!!

Friendly and Professional

We leased a 2016 Chevy Volt on Friday. It couldn't have worked out better. Thanks Bob, Russ, and Jennifer. Go see them! You won't regret it!

Excellent dealership!

I just leased a Chevy Equinox over the weekend from Paramus Cheverolet and had a great experience. Moe was very knowledgeable and helpful. He explained what special lease programs they had available and made the leasing process quick and easy. I would definitely recommend Moe and this dealership to anyone looking to purchase or lease a Chevy.

Patient, friendly service

I recently purchased a new vehicle with Paramus Chevrolet. Ron, Brent, Russ and especially sales rep Kevin Hanley were excellent. Ron and his team were patient and answered all my questions and reviewed all my options with me and allowing me to finalize exactly what I wanted and to my satisfaction. Vehicle shopping is not easy today and with all the latest technology today, Brent and Kevin were able to search and eventually build to my specific needs. Thank you Paramus Chevrolet and I would defiantly recommend Paramus Chevrolet to anyone.

Smoothest purchase ever !! See salesman Joe Lubnewski

My son has been using this dealership for over 30 years (Malcom Konner) now Paramus Chevrolet and he has been after me to purchase a vehicle from here for a while. I finally decided to go to Paramus Chevrolet after a nightmare with Prestiege BMW in Ramsey NJ. It was the best decision I ever made !! I have purchased cars from Teterboro Chrysler, Bellavia Chevrolet and Nutley Kia but the experience I had at Paramus Chevrolet with Joe Lubnewski and his honest demeanor put me at ease. My son introduced me to Joe Lubnewski, since thats the only person he deals with, and the experience was very positive and uplifting. Joe is not like other salesmen I have dealt with in the past that pressure you and making car buying stressful. This is the first time I had a smile throughout the complete process of a car purchase. The rest of the staff was friendly and my son introduced me to Ron the owner. He was very professional and was glad I took my sons advise to finally purchase a Chevrolet from here. I would highly recomend this dealership to my friends and family. I will no longer purchase from any other dealer, my loyalty is with Paramus Chevrolet and my salesman Joe Lubnewski.

A pleasant visit to the Dealership

I recently visited Paramus Chevrolet and was greeted by a Salesman named Kevin Hanely, who treated me above and beyond belief. He's extremely professional and knowledgeable of the Chevrolet line. I will be buying a car from him in the near future and I will recommend him to all my friends and family. It was truly a great experience.

Not your typical dealership

Kevin Hanley is the sales rep Who helped me and he went above and beyond what any other sales person I've ever dealt with has. He found me the perfect vehicle for what I needed and got me a great price. He's the reason that I will be back whenever I need a new car.

Perfect ! Couldn't ask for more

Kevin Hanley was a great help, when I purchased my certified pre owned vehicle. He was very knowledgable on the Chevrolet product. If and when I purchase another vehicle I will definitely go to Paramus Chevrolet and see Kevin again. I also have recommended to my friends who were looking for a vehicle to see Kevin.

kevin hanley

I am a repeat customer. Kevin is who i delt with in the past,and will only deal with.I have recommended him to others and they were as satisfied as me.He is top notch from start to finish. He leaves I follow.MIKE CALDERONE 2011 MALIBU LTZ 2012 CRUZE 2016 CRUZE LIMITED LT

Extraordinary !

After a good number of years leasing cars (more than 15), I found an out of the ordinary dealership. I always knew that the salesmen were "taking me for a ride", but that changed yesterday when I got an Equinox AWD V6 in Paramus Auto Mall Chevrolet in Paramus, NJ. Nobody else was able to come close to the deal I got in Paramus Chevrolet. I always do my homework, calling, contacting several dealers and making appointments to see where to go when I'm ready to take my final move.I'm not only talking about money here. When I first called Moe, he did what few are willing to do, he took his time to go over my requests and then followed up with phone calls and texts in a very professional way. It's a pleasure to deal with people like Moe, straight and honest, pleasant and direct.Mike Falzone, the Financial Manager, is another example that somebody in Paramus Chevrolet is doing the right thing when it comes to hiring its employees. First time that I meet somebody in that position that takes time to talk about something else besides numbers and money, first time that somebody cares about being human.What an example of how a car dealership should operate.I said it before, an Extraordinary Dealership !!!(This is an honest review, where not compensation has been given or promised).

Great Service People

Lori Brady was great. She handled my issues professionally and resolved them in a timely manner. The employees in the service area are always fantastic. They address my concerns and advise me of any issues that should be addressed with my Equinox. THEY (Lori, Tom, Anne) are the main reason I travel 40+ min. to have my automotive needs taken care of. They are honest and trustworthy. In this day and age these are qualities that are not easy to find.

great prices and great service

great prices and great service I would only buy from them they make you feel like family I have been buying my vehicles from them for years

Service

I always bring my vehicles to Paramus Chevrolet for service , not just for the scheduled oil change but for all my trucks needs. They are always very timely and if there is a issue, they do their due deligence to rectify the issue. The customer service waiting area has everything I need while I wait, from gourmet coffee like cappuccino and hot chocolate to TV or free WIFI so I can work . The staff is always helpful and always have a smile.

New Customer

It was the first time I purchased a vehicle from Paramus Chevy and from now on it will be the only place I purchase vehicles. The experience was great - I felt like a part of the family! The trade-in value of my old truck was more than I thought it would be and the discount on the new truck was great. And everyone loves my new truck.

Profesional

Paramus Chevrolet has helped me with personal and business needs. I purchased a traverse for my family and a commercial express cutaway with utility body for my business. Like most people in north jersey, time is always short and challenging to complete daily tasks. It is nice to deal with professionals who never wasted my time trying to oversell needs I didn't have, instead they were knowledgeable with every question I had and got me in my new vehicle in minutes instead of hours. I have referred Paramus Chevrolet to friends and family for sales and service. Great dealership!

Best Chevy dealer in North Jersey

Bought several business trucks and personal vehicles here. To say the experience was absolutely great is an understatement. Great people great service great pricing. No need to go anywhere else. Two thumbs up!!!

Fabulous

I have been purchasing from Paramus Chevy for over 15 years for both my business and personal. We are treated so well, I always look forward to my next purchase. They are extremely professional.

Great dealer.

Paramus Chevy is a great dealership.They are so nice and helpful.I would send anyone to there for help with a car.They are like a family dealership.They are greatRobert Haverty

Love my 2015 Chevy Tahoe!

Love my TAHOE and purchasing it from Paramus Chevrolet was an excellent experience. The Sales team was very professional and Bill Mann was a pleasure. I did not have to haggle with them and they gave me the best deal I could ask for. Thank you Paramus Chevrolet!

Trusted Dealership

Dealing with Paramus Chevrolet they make the experience enjoyable from the minute you walk into the showroom. The salesman are knowledgeable and willing to work with you to make you relaxed. Highway dealership with a hometown feeling.

Superior Purchase Experience!

I have bought many cars in my life; nothing has compared to the experience I had at Paramus Chevrolet yesterday. From the time I walked in, the entire staff was welcoming, knowledgeable, and most professional. And the best part...I had shopped around ALOT (yes, I'm one of those "prove it to me" buyers), and Paramus Chevrolet was the best price I found form any Chevy dealer in North Jersey. Yes, I shopped all of them and Paramus was the best I found. They also gave me more for my trade-in than anyone else. The entire facility just was rebuilt and is really clean and professional; and their Manager Anthony Ciarlo was both professional and not pushy. He answered all of my questions and was quite patient with me. I'm just really happy with my decision to buy from them, and you will as well!

Salesman: Moe Karbouj

Our Salesman; Mostafa "Moe" was excellent. I truly feel he deserves high marks in customer satisfaction. . Since the sale of our 2016 Chevrolet Equinox 11/5/16 we have heard from him weekly checking in on the satisfaction of our new vehicle. Hope we don`t experience the run around we have had in past three years with our 2009 Chevrolet Silverado pick up, we have brought it in for servicing numerous (at least four) times for servicing of individual tire monitor sensor alerts and finally replaced monitor last week. Also promised car wash for inconvenience year ago, never an available person when inquired following paying the service bill. )

Great service

Very happy, we were treated professionally and we could see that everybody who worked with us wanted to help

service dept

My 2014 Impala had a check engine light on . It took 4 service visit to get it fix !!! very bad diagnose by tech 36 whoever that is.Every time I came back they telling me the car needs flushes!!!What are flushes? The only flush i know is the toilet!! I call GM they told me no GM car or truck need s any FLUSHES !! When I call the so service manager she told me that is how they make money. Telling people they need something fake is not good client relation ..Lory should not be in a position to deal with people Will not go there again I will buy my cars in another chevy dealer!! NancyC

Committed to Customer Satisfaction

I truly feel all members of this dealership, with whom I have ever had contact - from sales to service - have done their best to be respectful, helpful and accommodating. I have always been very satisfied with service and outcomes. I feel very comfortable and confident attending to automotive needs at Paramus Chevrolet.

Highly Recommend Paramus Chevrolet

My experience with Paramus Chevrolet was top notch. Very satisfied with this dealership.

changed price of trade in

went to trade in my car to purchase a new corvette was told a price for my trade in was $48000.00 one day, went to do make the deal and was told they would give me $5000.00 less then what I was told,the sales manager said he spoke to the sales person who denyed I was told the trade was $48000.00 and also someone else who shook my hand originly and said no problem on the agreed price also lied and told the sales manager he never gave me that price,I than went to a nother dealer in N.Y. state and they gave me the price that they agreed upon with me and so I ordered the car from them with no problemI went back to Paramus chevrolet to show the sales manager the contract with the trade in I had and he could care less,it's a shame when I tried to go nearby to purchase a new car and I had to go out of state.

2016 Corvette

Joe Lubnewski was my sales advisor, and he was always there to answer any questions during the sales process. He was informative and a pleasure to deal with. Love my Corvette!

Paul Wurst

Paul was great. Helped me with any questions and was not pushy at all. I ended up getting a great car at an affordable budget! Highly recommend, Paul.

Leased a 2015 Impala

After having dealt with a now defunct Chevy dealership for 20 years I was nervous about dealing with a new one. Paramus Chevy folks were totally professional, delivered when they said they would, and were courteous and not pushy. John Dingertopadre is an experienced, excellent saleperson and knew his product and was able to offer me a great deal. I look forward to working with Paramus Chevy and John for many years.

Great service

John my salesman and Gloria Carlson were extremely kind and did everything to make me feel welcome and get me into my new Chevy Cruze

Great Dealership - Car Buying Easy & Painless

Bob Brooks was a great and honest salesman and made my experience of buying a new car easy and painless. This is my 1st new car in 9 years and I am very happy with the Equinox....I will definitely be a returning customer for years to come.

Leasing or Buying a Chevy Traverse

I wanted to lease a Chevy Traverse and went to the dealership in May to check their vaunted low price deals. They welcomed me very professionally but that was about it. As soon as I started asking for specific details of the numbers it threw them off. I had done a very good homework about the all the numbers of leasing a car. They started giving me numbers that did not add up. The only thing they were interested in was how much I was ready to pay per month. That is the oldest trick in the leasing book. When I asked the manager Brent CoFrancesco what the money factor rate was his answer, "Gee I don't know, I haven't gotten that question in a while. Let me check for you." He never came back into the room and I dealt with only the sales guys Andrew Soltis from then on. A manager that does not know the current money factor/interest rate but is happily quoting monthly rates, come on!!!Anyway, I kid you not but Andrew left the room every time (~10 times) I asked for a number, saying he did not know and had to ask his supervisor. A salesperson who is there to smile and just put some number in front of the customer without knowing what anything means!! Anyway their final offer was approximately $50/month more than the offer I had on the table with another dealer. When I mentioned the lower offer they insulted me by saying that it was a very suspicious offer. Finally when I mentioned that their numbers were not adding up they asked me to leave, as I was occupying too much of their time and they had to attend to other customers. At that time there were 4 other sales reps standing alone without a single customer in sight.I have since gotten a great lease deal on the higher Traverse model and ended up buying it. Paramus Chevrolet is the worst dealership experience I had. I am in the process of reporting them to consumer affairs department.

Robert

Paramus Chevy is a top notch dealership! We had a great experience and was well taken care of.

Great Service & Beautiful Showroom

From the minute my wife and I walked into the showroom we were welcomed by our salesman, Paul Wurst. He made the leasing of our new Chevy Traverse an easy and fun experience. We are very pleased with the car and the rest of the staff at Paramus Chevrolet that helped us through the process and will highly recommend them to our friends. Also the newly renovated showroom is beautiful.

Dont Trust What They Say

I was told by the sales person & the pre-owned Manager that a deposit would be refunded if the deal was cancelled. Well guess what I tried to cancel the deal and now my deposit is NOT refundable.Will never do business with them again

Recent car buying experience at Paramus Chevrolet

Two weeks ago I visited Paramus Chevrolet after completing a specific internet search for the color and model Camaro I was looking to purchase. Julie at the front desk was very friendly and professional when I walked in. Joe was my salesman, and he had the vehicle prepared and brought into the garage for me to view. We talked pricing and then ended up including my Corvette as a trade. Joe was very knowledgeable about both of the vehicles and we soon came to an agreement. When I returned later in the day to pick up the Camaro it had been detailed and all paperwork was ready to go. After a brief in vehicle familiarization session I fired her up and drove away a very happy man.

Great experience buying a car

I recently traded my 2004 Chevy Colorado for a 2011 Chevy Traverse at Paramus Chevy. The sales men Anthony Butler was a joy to deal with. I believe Martin the gentlemen in charge of trade-ins gave me a fare price for my truck. Gloria Carlson stayed late to get the financing done,and missed a dinner engagement because of it. It took four hours to get it done...(a little long) but overall it was a pleasant experience. I would highly recommend this dealership if your in the market for a new or used car !

WONDERFUL!

EVERY person there was friendly and knowledgeable! I would DEFINATELY bring friends and family there if they were looking for a car! A+!

Excellent. A Pleasant surprise.

It was my initial experience with Adaria, and continued help and information from Bob that brought me into this dealership. After contacting many, this dealership, most specifically these people, that made the decision for me with no hesitation. I was in a difficult situation, with my time at a premium, and finite funds. These people worked with me to make it possible for me to make a new car purchase, and made accommodation for my limited time. All information with specifics was provided to me up front, both online and by phone to help me evaluate the purchase and make my decision. Other dealerships were not forthcoming, and expected me to make multiple trips to them before I could pin down specifics. This was not possible for me, which Adaria and Bob understood. When I did come in to the dealership, Bob had everything at hand and ready to finalize, with no surprises, other than my surprise at the ease with which everything was accomplished. Mr. Monid was equally efficient, and had everything ready for me upon pickup of the vehicle, which went quickly and smoothly. I will happily recommend this dealership, and most specifically Bob Brooks and Adaria to anyone I know in the market for a vehicle.

Great experience

I recently purchased a New Colorado from Paramus Chevy. I had never done a factory order before so it was all new to me. My salesman Bob Brooks kept me informed and up to date. I couldn't be happier with my new truck and how I was treated by Bob and the entire staff.

Great service and Great deals

John Dinger went above and beyond for us. Gave us a great deal and made sure we were happy from beginning to end. Answered or returned ever call I made to him. Never made me feel like a bother. Ann Yanuzzi in service always treats us with respect and care for our concerns and questions Great over all dealer not your typical highway dealer. More like a small family owned feel

Always a Pleasant Experience

Always a pleasant experience. The Service Writers have always been upfront with anything that my vehicle needs and whether it's critical to have something done now or if it can wait a while.

Thank You!

Pleasant experience thus far. I hope continues to go well.... I look forward to purchasing my Corvette at this dealership; as soon as I am finsihed paying off my 2014 Sonic. Thank You Again.

Stay Clear of the Service Dept

I dropped my car off with Moises today for my 1pm appt for brakes. At 5:15, I called to check on it. Service is open til 7pm. I was told that Moises had already left for the day, without ever letting me know what what was up with my car. They tracked down Tom, who was able to tell me that NO ONE EVER EVEN LOOKED AT MY CAR TODAY. The sad part?The last time I had my car serviced at Paramus Chevy, the SAME THING happened. Execpt it was a Friday. So I was told my car would be taken care of on Saturday. Until it wasn't. And then, service was closed on Sunday. On Monday, I had to work with the head guy, who asked me to let Patamus Chevy earn back my trust and business. He is no longer there. Interested to see what will happen tomorrow...New head guy "TH" are you listening? I need my car back with new brakes by 11am...* I have updated my initial rating to account for TH took over and made sure that my car was done the next morning. Thanks to Tom for helping though he had nothing to do with my car. The women who work there are highly competent and if I go back I will ask for one of them :) The shuttle service is top notch.

Great Service

The vehicle was diagnosed, and fixed in a day. Run's great!

The Best Salesman ever!!

I recently purchased a Corvette Stingray from Paramus Chevrolet. It's certainly a great day when you buy a Corvette, but what made it even better was the salesman, Bob Brooks. He just took away all the stress that usually comes with buying a car! He was very professional but his sense of humor, knowledge, and excitement about the car just made the whole experience fantastic. If you are thinking about buying a car I strongly suggest seeing Bob Brooks, he is the Best at Paramus Chevrolet!! Thank you again Bob! Brenda Knowles

Chevrolet Cutom Van

Its simple.... I have never bought a vehicle from Paramus Chevrolet. When I walked in and told the saleman what I wanted..He told me that They didnt have it in stock nor was he able to order it (was not taking orders for 2014 models anymore). So what did he do? With a little effort from Fred and some positive energy from Hector, They got me exactly what I wanted. The entire experience from meeting saleman to buying vehicle was perfect. I couldnt be happier. Props To Fred Lax, Hector Montero and the entire Paramus Chevrolet team.

Excellent customer care !

Everyone at the dealership did everything possible to make this purchase a pleasure. Whatever concerns I expressed were addressed.

Great service

Honest anf fast friendly helpfull no hiden lines lines i would refet friends

Great tech #30 The Golden Boy of Techs

Your tech #30 is the golden boy or techs.If it was not for him .I don't know what to do.Thank-You for having such a great tech and person!!

Great Service, pleasant experience

Your dealership is a wonderful place to purchase a car and also to get it maintained. I have been recommending it to people from the day I purchased my car and I will continue to do so.

Great job!

The service manager is always receptive to your needs and goes out of her way to be accomodating.

Service

Service manager is excellent. Knows how to work on difficult issues.

Great Dealership.

Never failed my expectation during past ten years every each time buying a new van.

Quality service. Free coffee

I came a little early, but was accommodated. Service clerk was cordial, informative and efficient .service was done quickly

These guys are good !

I have had nothing but good experiences with this dealership Bob the salesman is completely courteous, professional and helps you in every aspect to buy my truck when I had to bring it in for service Ann in the service department was equally cordial and prompt in responding to all my questions I have absolutely nothing but praise for this dealership and I highly recommend considering going to them before buying any car, truck, or van

Excellent staff to work with!

Bob was top of the line salesman from beginning to end to us driving away. He was friendly and accommodating, always putting us first. Great place to do business with.

Poor Customer Service

Do not do business with this dealership. I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even confirmed this afterwards with Fred, the Business Development Manager at the dealership. During my call with Fred, although he expressed disappointment that I will not be leasing another Chevy vehicle, he told me that they do lease returns Mon-Fri from 9 to 5 and that it will take 5 minutes to process. Upon arriving at the dealership this morning to return the Traverse and arranging for a ride home, I was immediately told by the General Manager that they are not a designated return location. After which I described my phone call with Fred 4 business days ago and the GM asked Fred to come to the front. Fred acknowledged the conversation and what he told me but said he has no room for the vehicle and cannot take it b/c of construction on the grounds. I asked him when the construction began and he answered "June", well before our call just 4 days ago in early December. I then turned around and showed him about 30 empty parking spaces. He said there was nothing he could do and after I thanked him for nothing he wished me a Merry Christmas. This dealership obviously only cares about new sales/leases and wants nothing to do with customer service. I assume they rejected the return out of spite only b/c I am not leasing a new vehicle with them. They are a horrible representation of Chevrolet. Stay away from this dealership, go elsewhere if you are smart.

Do not do business with this dealership

Do not do business with this dealership. I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even confirmed this afterwards with Fred, the Business Development Manager at the dealership. During my call with Fred, although he expressed disappointment that I will not be leasing another Chevy vehicle, he told me that they do lease returns Mon-Fri from 9 to 5 and that it will take 5 minutes to process. Upon arriving at the dealership this morning to return the Traverse and arranging for a ride home, I was immediately told by the General Manager that they are not a designated return location. After which I described my phone call with Fred 4 business days ago and the GM asked Fred to come to the front. Fred acknowledged the conversation and what he told me but said he has no room for the vehicle and cannot take it b/c of construction on the grounds. I asked him when the construction began and he answered "June", well before our call just 4 days ago in early December. I then turned around and showed him about 30 empty parking spaces. He said there was nothing he could do and after I thanked him for nothing he wished me a Merry Christmas. This dealership obviously only cares about new sales/leases and wants nothing to do with customer service. I assume they rejected the return out of spite only b/c I am not leasing a new vehicle with them. They are a horrible representation of Chevrolet. Stay away from this dealership, go elsewhere if you are smart.

always a pleasure

As always, the folks at Paramus Chevy do a great job. Ann in service was polite, professional and friendly. My experiences at Paramus Chevrolet from Sales to Service have been fantastic...and they have been my Chevy dealer for 14 years and I would go no where else for my next Chevrolet.

Paramus Auto Mall

Wonderful experience, my sales Rep, Bob Brooks, I'm very satisfied.They greet you at the door, take time wirh, and very knowledgeable, that means that you will walk away with the CHEVY Experience!!!!Thanks Paramus Auto Mall !!!!

robert lipinski

andy solits is an exelent salesman the whole buying experience was excellent i will recomend your dealership to all family and friends

Great Service and Great Customer Care

I had brought the Malibu in for an oil change and battery on November 15. All went well. After I got home and my wife took the car out, the SVC TIRE MONITOR indicator came on. I called John McGarry to see about bringing it in the following Saturday as my wife and I were using the Malibu to go out of state for the holiday. John OK'd it even though they were booked solid.When I came in the following Saturday, John was off that day, but Ann took care of me. I was in and out in a good half hour. Turned out that the monitor just needed to be reprogrammed and at no charge!Now, that's good service and how you get repeat customers - by taking care of them!

Great car service

This dealership goes the extra mile to make you comfortable. Best prices in town

Bob Brooks is the Man!!!

We loved the experience of getting a new car because of Bob Brooks. He won our trust and our hearts and kept us laughing the whole time. We love our new Chevy Equinox!!! Thanks Bob!!!

Couldn't be better

Got appointment 1st choice. Waited and work was done quickly. Polite, friendly staff. Reasonable price. Can't think what more they could have done to please me.

Great staff and comfy atmosphere

I had a recall, my appointment was for 10:30 am by 11:00 am I was already on the road home. Very friendly atmosphere and professional staff.

busy dealership, prompt service

i have bought three cars here and the service is top shelf. never had a problem. sometimes it takes over a week to book an appointment, but the job is always done on time.

Paramus Auto Mall Chevrolet

My car needs oil change and tire rotation. Everyone was very helpful and pleasant.

Great Service, quick & efficient!

Everyone was exceptionally nice and helpful. Especially Russ Monid and Bill Mann.

Mrs. Maria Ponzo

I made an appointment for an oil change, I brought my car in at my appointment time and was done within 45 minutes and out.This is the second experience with Paramus Chevrolet Service and I love it!!!!!I wouldn't go anywhere else.Those guys are GREAT, from the Service Manager to the Mechanics.GOOD JOB GUYS.

Definitely will be a return customer. Highly recommended.

I decided to lease my vehicle at Paramus Chevrolet after receiving great service treatment. Bob Brooks is a great sales person. He is personable and will go to bat for you. The first time I saw him, I couldn't get a deal that met my needs, but an opportunity arose a few weeks later and Bob worked with me and we struck a deal. There is no pressure or second guessing yourself when Bob is your salesman. On a side note, the financial transaction was smooth and seamless with Russ.

Always Great Service

Service is always great from the people at the desk to the repairs on my car. They always keep me informed.

Bob brooks is the best!

Walked into paramus chevy to meet with bob brooks. After many laughs (very funny guy) bob showed me the neck breaker beauty vehicle. The reason why i say bob is the best is because he will jump through flames and run through starving lions to make you happy with the deal and vehicle. I mentioned to him that i am a veteran, nobody has shown more support and appreciation than bob. I HIGHLY recommend bob to anybody ready to purchase their next vehicle

Quick service and place to wait

Went for oil change and tire rotation and waited at dealer, completed on time with no added costs

Great Service

I was helped by Andy S, he was huge help and got us exactly what we wanted!

Great Service

We had a great experience at Chevy and with Andy ! He was a huge help and got us exactly what we wanted and at a great price.

Great Service

They were very accommodating. Our transmission went when we were just about to leave on a road trip to Florida. They worked very hard to have the car ready for our trip.I would especially like to thank Kevin Smith, Moses Martinez and William Mann for going out of their way so we could have the car on time.

service