Palmiero Toyota

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.6 Overall Experience: 4.9


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great service

5
Kimberly on 11/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was very professional. The serviced the car quickly and found the issue with my leak with no problem. It was done in less than an hour.


I <3 Palmiero!

5
Michelle on 11/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, quick, comfy waiting area, knowledgeable staff, don't pressure you or try to take advantage of you! Great overall experience!!


Great salesman, great service.

5
Amy on 11/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was pleasant and helpful and very attentive.Very easy to work with and all of my questions were answered. Thank you!


Palmiero Toyota service - that's why I purcvhase

5
David on 11/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Appointment was at 1:30 p.m. I arrived at 1:15 p.m. Car went for service & was returned in 30 - 45 minutes. Awesome!! Waiting area comfortable. Complimentary coffee tasty. I had to come in the next day as my Bluetooth quit working. Matt & Kayla were gracious & returned the service. Kayla is my saleswoman. We are soon getting another vehicle & we will again deal with Kayla.


Very professional.

5
James on 11/07/2016

Customer Service: 5.0 Overall Facilities: 5.0

The staff's thoroughness. Very considerate. Excellent conduct. I left the dealer and received a call as soon as my vehicle was ready.


excellent customer service and facility

5
Joe on 11/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

service manager was on top of my requests for service and processed my vehicle and paper work promptly and without any hassle.


Excellent service

5
Dennis on 11/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All the staff is very knowledgeable and helpful. Always a pleasure working with your dealership well worth the trip to meadville Pa from Erie for service


Excilent service

5
Sam Marsh on 11/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Second to none. I drive 2 and a half hours to get here because of how well they treat their customers! Everyone is so professional and every experienced. The owner/manager (not sure) is one of the nicest and genuine people I have ever dealt with. Will never take my truck anywhere else!


Intall winter tires

5
John on 11/02/2016

Customer Service: 5.0 Overall Facilities: 5.0

Great-Fast service-know what they are doing-Service dept keep thing moving. The parts dept with great advice for questions that don't require a sale.


Excellent service

5
Linda on 11/02/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Every effort was made to solve my automotive problem(s). The service department was very accommodating, even supplying me with a loaner car when it became necessary to delay work on my vehicle over the weekend.


Great service as usual but now in a new building

5
Bonita on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have always had good relationship with Palmiero, but the new building has taken it to the next level. Pleasant knowledgeable staff. Greatly improved and comfortable waiting area. On time delivery of service.


Inspection

4.3
Timothy on 11/01/2016

Customer Service: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Very timely service and very flexible in rescheduling an additional appointment that had to be changed due to an unexpected conflict.


great service

5
Robert on 10/30/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

took the time to explain all my questions an what my options are to get all the maint, and repairs needed to get my car back into top condition


great people, service and friendly

5
Randall on 10/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

easy, quick and friendly people from when I made the appointment till I was finished. They make my eperience very comfortable.


Great Service

5
Stephen on 10/24/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Josh Kissell is an excellent "front" person. He is informative and kind. We moved into the area with a 2009 Sienna and a 2001 4Runner and he sometimes gives me some of the special considerations that are given to people who lived in town and bought their cars at Palmiero. He sees that we exclusively get our service work done at Palmiero and extends some benefits! Thanks


Palmiero Toyota feedback/service review

5
Kathleen on 10/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick, efficient, knowledgeable service people. Very clean and pleasant waiting area. Very polite and pleasant employees. And a quick car wash even with only a free tire rotation!


Worth the 45 minute drive

5
gmfabian on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Palmiero Toyota features a prompt and attentive staff, as well as a comfortable and well appointed customer lounge area while you wait for your service to be completed.I have leased my last two vehicles from them, and you can be certain they will be top of mind when my lease is up in 2017.


Nice people. Quality repairs

5
Raymond on 10/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

easy to schedule. Ride home. Know that it will not be cheap, but know the work will be done well.


Enjoy dealing with them!

5
Cynthia on 10/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I like knowing the work I ask to be done, is done and done correctly. Plus, if the technician thinks there is an additional problem, they call and let me know. Great service.


Worth the 45 minute drive

5
Gary on 10/14/2016

Customer Service: 5.0 Overall Facilities: 5.0

Prompt and attentive staff. Comfortable and well appointed customer lounge area. Overall cleanliness of the facility.Friendly and knowledgeable sales staff.


my 6th month checkup

5
Mary on 10/11/2016

Customer Service: 5.0 Overall Facilities: 5.0

In and Out. Matt was pleasant and helpful. being fairly new to me at the dealership,Matt presented himself very knowledgeable.


Great Service.

5
Robert on 10/08/2016

Customer Service: 5.0 Overall Facilities: 5.0

The 20,000 mile service was performed with no cost to me and I was given a loaner car to use while the service was being performed.


great service

5
Charles on 10/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

everything on time - nice wait - the entire staff are just great - it is very enjoyable talking with the sales department and the service department


15,000 mile checkup

5
Douglas on 10/06/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Personnel was courteous and service was done in a timely fashion. All work was explained from the checklist and a reminder will be sent for the next visit.


excellent place to have the truck looked at

5
William on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

truck was taken to service on time : friendly people : nice place to wait : good review of what was done when truck returned: thanks


Great service

5
William on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were pkeased with the service and treatment that we received at Palmero Toyota in Meadville ,Pa. The employees were kind and attentive and we got our concerns resolved.


Great service and staff

5
Susan on 10/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Prompt,friendly,ease of making future appts. It is a very comfortable waiting area.Staff very knowledgeable. All services were explained in detail.


Great Service

5
Rachelle on 09/30/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My routine service appointment was a very easy process with no confusion. The staff members I interacted with were friendly and accommodating.


Great service, clean facility.

5
Theresa on 09/29/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Consulted me before proceeding with repair of unexpected issues .I purchased my vehicle there in 2008 and will definitely go back when I am ready for a new Toyota. Waiting area spotless, well lighted, comfortable seating.Bathroom facilities impeccably clean and sanitary.


Everything was great

5
William on 09/29/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything Super. The staff was professional, facility was clean and organized, work was completed in a timely fashion, and I was treated like a welcomed customer.


Only good car buying experience I've ever had!

5
Jason on 09/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everybody at the dealership is always friendly and, in my experience most remarkably, very honest. It was a great experience all around.


Great waiting area and very pleasent service

5
Brad on 09/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The waiting area was nice and the internet was very easy to use. The service desk as very prompt and easy to talk to about what was being done.


Great service

5
Gillian on 09/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very personable staff who made sure that I was taken care of. Great dealership with great people owning and working there.


Red carpet service!

5
Mark on 09/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Honest and excellent service! They always go the extra mile and put out the red carpet. Thank you so much!


Great service

5
Maryellen on 09/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thoughtful, considerate, helpful employees. Who go out of their way to make sure that you are satisfied.Thank you so very much.


Great service

5
John on 09/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had our appointment made at our convenience and received a reminder call. We had courteous service personnel. We received prompt service. We found the waiting area pleasant and clean restrooms.


Good customer relations

5
Donald on 09/13/2016

Customer Service: 5.0 Overall Facilities: 5.0

Pleasant, helpful counter people. Explained exactly what needed to be done to the vehicle to keep it operating properly, and did it in a matter of fact way.


Josh in service is the gold standard!

5
Jay on 09/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Josh is the most dependable and consistent service person there. If it were up to me I would only deal with him.


Purchase 9/2016

5
Deborah on 09/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I so appreciated Kayla's patience as my thoughts switched from one type of car to another. She did an excellent job at weighing out my temperament and answering my many questions. Her knowledge of a wide variety of cars was impressive. I was at a Toyota dealership however I test drove a Volvo, owned a Honda, and purchased a Lexus :-) Her advice and comparisons helped me make the right decision! It was a great experience.


In tije, thorough, friendly, decent rates

5
Jonathan on 09/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In time. thorough. friendly, decent rates. Explained what was done. Provided free car wash.Good waiting room facilities.. . . . . . .


Going above and beyond

5
Yvonne Thayer on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jason Gawlinski went above and beyond to help us with a very difficult situation. This is the third car I have purchased at Palmiero and Jason has helped with each one. He gave good and honest advice and assessment. Palmiero's service department is professional and efficient.


good punctual service

5
Carol on 09/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good service, punctual, spotlessly clean. The service desk listened to my problem and the technician was thorough in fixing it. There was no over sell or any other type of hype.


good service and very nice staff

5
John on 09/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

on time and very polite they go the extra mile to keep you happy so you will return time and time again


Perfect in every way!

5
Kevin on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everything!!! I have never experienced a dealership that cares more about their customers. Nice to see that Customer Service still exists.


Great service

5
Roger on 09/03/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The friendliness of the employees was wonderful and the waiting area was great. Prompt service and repairs were done faster than expected.


Friendly, competent service

5
William on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Personnel at check-in excellent. Competent, friendly, very efficient in expediting processing, explaining procedures. Pleasant waiting area. Very, very nice people.


great service

4.7
Hugh on 08/28/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

fast, got job done quickly and at the time scheduled. remodeled facility first rate and comfortable. Service personnel pleasant and competent.


A pleasant experience

5
Richard on 08/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a schedule conflict so I dropped the vehicle off a day early. No problem. You did what I needed done and it was done sooner than expected. Who could complain about that?


Great service, great deal, best deal!!!!

5
Leslie of Ohio on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had searched a 100 mile radius from my home in Akron, Ohio looking for a low mileage used Prius and happened upon the one I was looking for at Palmiero Toyota. The price was very fair and Jason Gawlinski the sales rep who took care of us was well prepared for our arrival and in a few hours my wife and I were on our way home with a very nice prius, low miles and extended warranty. We whole-heartedly recommend Palmiero to anyone who is shopping for a great deal on a used car, as well as, a new one. Thank Jason and Palmiero


Go To Palmiero for Terrific service and a Great Deal!

5
Doug3 on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I searched online over a 250 mile radius from my home, covering 7 states, to find the best deal on a slightly used Toyota Tundra. Palmiero Toyota did not disappoint! They gave me the very best deal and Jason Gawlinski worked with me to get me all the options that I was looking for all within the price range I indicated to him! Many of the other dealerships were nowhere as flexible or eager to earn my business as Palmiero Toyota was. Jason went as far as having my vehicle delivered to my house, saving me an additional 6 hour round trip after my initial visit! The caveat is when another dealership that I was working with told me straight out that the deal Palmiero was giving me was too good to pass up!I highly recommend Palmiero Toyota and Jason Gawlinski for a great buying experience and a Fantastic Deal!!!


Great service

5
Gerald on 08/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was told it would take about 2 hours to service my car . I,said what am I going to do for 2 hours? the service man said He could have one of his men take me to Walmart or someplace to get a bite to eat and when I was ready to return to call and someone would pick me up. I did some shopping and like he said I,called and one of his men picked me up. I got my car serviced and got some shopping done also. thank you.


Go to Palmiero Toyota for great service and a fan

5
Doug on 08/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I searched online over a 250 mile radius from my home, covering 7 states, to find the best deal on a slightly used Toyota Tundra. Palmiero Toyota did not disappoint! They gave me the very best deal and Jason Gawlinski worked with me to get me all the options that I was looking for all within the price range I indicated to him! Many of the other dealerships were nowhere as flexible or eager to earn my business as Palmiero Toyota was. Jason went as far as having my vehicle delivered to my house, saving me an additional 6 hour round trip after my initial visit! The caveat is when another dealership that I was working with told me straight out that the deal Palmiero was giving me was too good to pass up!I highly recommend Palmiero Toyota and Jason Gawlinski for a great buying experience and a Fantastic Deal!!!


Great service, pleasant staff, started before appt

5
Norma on 08/14/2016

Customer Service: 5.0 Overall Facilities: 5.0

Started on my vehicle before my appointment time. Short wait for them to complete my service, staff very pleasant, waiting area clean and comfortable.


Great services to schedule on the day I needed

5
Jan on 08/12/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly and repair done in a timely manner I don't know what else to say all staff are great


State Inspection, Oil change, Tires Rotated,

5
Laura on 08/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast, friendly, clean. I haven't bought anything there. I bought my grandmother's car and she has had it serviced there, so I continued it. And I'm glad i did.


Great facilities and "parts procedure"

5
Martin on 08/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The parts person-Steve-was most helpful. Due to a bad experience with a non-Toyota dealer--driving to Meadville only to find the part had not been ordered was a waste of half a day-makes me particularly appreciative of your procedure of waiting until the parts came in and were checked to be correct and then calling me to make an appointment. Steve was great. Your wonderful facilities make the "waiting" more than tolerable...very pleasant ambiance. Thanks for your care for detail.


Radiator replacement

5
Linda on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service people were friendly and considerate. They were very interested in making sure we were happy with the repair. Would use them again if necessary.


The little extras

5
John on 08/03/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Buffing a scratch at no cost. A rarity in this day and age. Free wash etc. Friendly service from all encountered


Great salesman

4.8
Janet on 08/03/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your salesman Chad takes good care of me. Extremely helpful even after the sale. Easy to talk to and gets you what you want.


Great service

5
Ann on 07/31/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was extremely helpful and friendly. Overall great experience. It was nice to wait in such a comfortable waiting area.


Exceptional service writers. Professionalism

5
Donald on 07/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were prepared for my arrival and service writers are courteous and friendly. True professionals. Mature and dedicated to their job.


outstanding service

4
Joann on 07/29/2016

Customer Service: 5.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

excellent service department. staff go out of their way all the time to help or inform customers. easy to schedule appointments.


Oil change and tire rotate

4
Pamela on 07/27/2016

Customer Service: 4.0 Overall Facilities: 4.0

They didn't take too long for them to change my oil and rotate my tires on July 26 2016 at Meadville, PA


great people

5
David on 07/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything I've encountered at this facility, from buying vehicles to any service required, has been top notch. The stafff is the terrific.


very nice up to date building and service area.

5
David on 07/24/2016

Customer Service: 5.0 Overall Facilities: 5.0

Tried their best to overcome the problem with my vehicle. however the problem is not a usual one and cannot be traced with computer code and it intermittant.


Great job as always

5
Chris on 07/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The repairs and inspection were done on the agreed upon schedule. The necessary replacement part was installed and the car was fully done with no need for follow up appointments.


Service Dept.

5
Debra on 07/21/2016

Customer Service: 5.0 Overall Facilities: 5.0

Got my car serviced in a timely matter. Service Dept. personnel courteous and very professional while waiting on me. (Josh and Kimberly)


Beautiful dealership

5
Leo on 07/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly and excellent service. No long waits. Serviceman came to waiting area to tell me about my truck service. Washed my vehicle when they were finished.


Service Dept.

5
Mary on 07/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Prompt, courteous, efficient! Always have been pleased with the quality of the work on our vehicle and the thoroughness at the service counter.


Happy Palmiero customer

5
Joanne on 07/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone is always so nice and accommodating. I know whenever I go to Palmiero I will get the best service for my car and at a reasonable rate


Visit to palmiero Toyota

5
Gilbert on 07/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The way that I was greeted and informed of the progress of my visit. Josh did a fabulous job. The experience was wonderful.


Service

5
Joann on 07/18/2016

Customer Service: 5.0 Overall Facilities: 5.0

The service was very prompt and the staff was friendly and helpful. The restrooms were clean and comfortable as was the waiting area.


Great service, friendly staff,clean & comfortale

5
Robert on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly staff, comfortable waiting area. Good service I would like to not have a setting on words I have to submit. Ruins survey.


Saved the Day

5
Kathie on 07/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

everyone is kind and tries to accommodate the customer in any way they can. I had a flat, unfixable tire. A new tire was ordered and squeezed my appointment in, so I would have my car in time for my husband's memorial service.


they keep every thing clean.

5
Catherine on 07/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

people are friendly and i do not wait 2 hours for them to get done. they try to work with you to get what you want.


Great service

5
John on 07/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly knowledgable people gave conssise explanations of their findings and what repairs would cost a time for completion. Thank you.


great service, nice facilities!

5
William on 07/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have always liked the service and atmosphere here! Customer service, quality of repairs, and the facilities are the best!


Wonderful service; everyone helpful.

5
Linda on 07/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff extremely curteous and helpful. Work done in a timely fashion and everything explained. It's always a great experience and they even helped me speak with someone about an extended warranty.


Fast service

5
Richard on 07/02/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Comfortable waiting area and staff friendly and helpful.No waiting on arrival for appointment and service was fast and thorough. Explained what was needed to eliminate rodent problem!!!


Great service always.

5
William on 06/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always get good service and am back home in a flash.The employees are all friendly and always willing to help if I need it.


Palmiera service

4.7
Marsha on 06/30/2016

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our 10,000 mile check up appointment went well. It was easy to schedule. We were in and out quicker than promised. The lounge area is nice and I like the .70 soda!


Great Service

5
Martin on 06/30/2016

Customer Service: 5.0

Picked up vehicle and brought it back - great service will continue loyalty to this dealer. Currently in process of purchasing an additional vehicle.


Excellent Service

5
DWM on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They explain everything that needs done before they start it. Every one in the dealership is friendly and takes time to answer any questions. We have dealt there for years and couldn't ask for better service.


Great Service, Friendly atmosphere,

5
Dennis on 06/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They explain everything that needs done before they start it. Every one in the dealership is friendly and takes time to answer any questions. We have dealt there for years and couldn't ask for better service.


Great service experience

5
Robert on 06/24/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your service writers are very professional. They explained exactly what service I needed and the cost. The work was done in a very reasonable time and just as promised. Palmiero Toyota is a quality shop.


over all great experience

4.7
Arnold on 06/24/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

everything was excellent from the facility to the people serving me during and after my purchase. took the time to answer all my questions and concerns


Team Work at its best.

5
CSLantz on 06/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had a Scion Hb for 2.5 years and I have always had great service no matter who was at the counter on my visits. The individuals are courteous, knowledgeable, and go out of their way to help. There have been times when someone from the service dept. has come from the garage to the intake area and they have assisted me with simple things. Great group of professionals.


Prompt, reliable service

5
James on 06/17/2016

Customer Service: 5.0 Overall Facilities: 5.0

Could be arranged in advance. Prompt service. Efficient and no unnecessary or long waiting. Comfortable waiting area with TV area separated from reading area.


Excellent place to buy a vehicle

5
John and Yvonne on 06/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We chose Palmeiro Toyota and salesman Jim Britton based upon the reviews we read. When we entered the dealership, we asked for Jim. He was busy at the moment, but soon introduced himself to us. We told him what we were looking for, even mentioned the specific vehicle on the lot from our online research. He was knowledgeable of both vehicles, thorough and patient as he showed us a similar vehicle to explain changes from our 2008 Toyota van. When we explained how we planned to deal financially, he gave us a fair quote which allowed us to quickly negotiate an agreeable price. Jim was polite and friendly. He expedited the paperwork and van preparation which allowed us to take the vehicle home with us. With the vehicle ready to take, he again took us through the new features with a "hands-on" approach, to make sure we understood how the necessary things work. He also told us we could stop back for him to further explain any of the new to us equipment. When I e-mailed Jim, he quickly responded with where to find the frame for the front license plate (we live in NY). This was a very comfortable and pleasant buying experience. Thank you Jim and the staff at Palmeiro Toyota.


Palmeiro Toyota service is top shelf.

5
William on 06/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly helpful staff, great competent service, reasonable prices and I really appreciate your policy of washing the customers vehicles after completion of service.


Great Service

5
Rita on 06/05/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They found what was wrong admitted it was their fault got it fixed and I had to pay nothing for it. THey also got me a loaner car within 3 days of calling about the issue


Meadville's finest auto dealer/service facility

5
James on 05/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great employee attitude. Service waiting area is first class. Thank you for washing my car too !! These are things that will keep me buying from you .


Definetly worth the drive for amazing customer service

5
kim lye on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been dealing with two Toyota dealerships about a RAV4. The customer service that I received from Jason made it worth the extra 30 miles i drove to get the RAV4. He was so professional and helpful and got me exactly what I wanted for the price that I wanted. He truly is a great salesman. He also recommended an amazing place for lunch while we waited for our appointment with the finance manager. It is definitely worth the drive to deal with Jason. He will have our business the next time we buy a car for sure.


Best Service Dept!

4.5
Emily on 05/22/2016

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick response & got my jeep back on the road for me with a courtesy car waiting for me to carry on my day business as usual!


Customer Service

5
Audrey on 05/21/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Replacement of driver side seat belt under extended warranty was fast. Everyone there (especially my customer service rep, Josh) was helpful. I enjoyed the new customer seating area. Plus they washed my van!


Great service

5
Paulette on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service. Their quoted price and time involved was completely accurate. Super facilities that are immaculately clean and efficient.


Great Service

4.5
Corey on 05/18/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I know that it would of only taken 45 minutes to do my service but the capability of dropping my highlander off and getting a loaner vehicle for the day made everything go so much easier. I can't tell you how much I appreciate that service, as a mother to 2 toddler boys and working full time that little convenience goes a long way!


carowner

5
Ronald on 05/16/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

oil change- prompt, recall on power windows-they reminded me i had a recall and took care of it. ordered tires on sale even though the sale date was past. very good service and very efficient. great job-thanks


Excellent Service Center

5
Joshua on 05/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was very informative and courteous. Excellent customer waiting lobby! I didn't even realize an hour passed for my general inspection! Great service!


Timely scheduling, great service, pleasant waiting

5
Ann on 05/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I called, was able to schedule when wanted; work was done in a speedy manner...I feel my car is safe and ready for a trip:-)


Great service, new remodeled facility.

5
Debra on 05/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Courteous, professional, helpful sales and staff members. very fair price on my trade. I feel that my business is valued.


Great service!

5
Robin on 05/02/2016

Customer Service: 5.0 Overall Facilities: 5.0

I was impressed that I wasn't told that I needed something for my inspection. The cost for the services I received were appropriate. Thank you for washing my car!!


Excellent Service

5
Julie on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent caring service. Although I did not have an appointment they fit me in so I would not have to drive without wipers.


Quick, easy and painless

5
Richard on 05/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick, easy and painless. It amazes me how Kim, Josh, Jason and Tyler keep track of so many things at once and still are so accurate with predictions of when cars will be ready. They do a GREAT job.


Great Dealer and very trustworthy

5
Dorothy on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have never had any bad experience - The service department is very consideret, friendly and very well educated in their field of work.


Excellent Service

5
Sally S. Valone on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Well worth the drive from Girard to Meadville for excellent, professional and courteous service. Service time is fast and efficient - good workmanship. Friendly staff makes you feel at home.


Great service and great people!

5
James on 04/27/2016

Customer Service: 5.0 Overall Facilities: 5.0

I asked the service department to check the work that was done on my RAV4 after we hit a turkey in Virginia. They found that the molding on the windshield was not installed properly and I really appreciate their service. We did not notice the problem and thanks to the service department, it getting repaired. Also, I always get great service when I visit Palmiero Toyota!


10,000 mile check

5
Lawrence on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone seems so organized. They get you in, get the work done & send you on your way. Impressive dealership!!


Great Service

5
Farley on 04/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Palmiero is clearly geared towards providing high quality customer service after the purchase. It is refreshing to find a dealership that demonstrates it's commitment to the customer over the long term.


The best customer service

5
William on 04/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The new online scheduling tool is fantastic & I love that you pickup my cat from my home. However, I had indicated my need for inspection, oil change and detail. My car was returned not detailed. I didn't discover this until 3:00pm when they called to confirm the return.


All dealerships should aspire to be this good!

5
tr250 on 04/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If these guys have anything close to what you are looking for, deal with them!!!!!! You will not regret it. Jason was the salesman I had but from my experience he represents the culture that the management put forward here. OK, Jason may well be the best there, can't say for sure, but if he isn't he has a lot of company then at the top! I found my truck online, contacted Jason and he was great in getting answers to any questions and keeping me constantly apprised of where we were in the process. He even worked with me in getting a couple of wrinkles worked out. I flew in, a guy named Mel from the dealership picked me up at the airport, right on time by the way, I was on my way in less than an hour after getting to the dealership, all the paperwork was ready, truck ready to go, fresh oil change, spotlessly clean, and even better than what I saw on the website. All dealerships should aspire to this level of service.


Great Service

5
Marcus on 04/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Kayla was a pleasure to work with. She took extra time to explain the features on our Prius. I would recommend the dealership.


Worth the drive. All dealerships should be like this!!!

5
tr250 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If these guys have anything close to what you are looking for, deal with them!!!!!! You will not regret it. Jason was the salesman I had but from my experience he represents the culture that the management put forward here. OK, Jason may well be the best there, can't say for sure, but if he isn't he has a lot of company then at the top!I found my truck online, contacted Jason and he was great in getting answers to any questions and keeping me constantly apprised of where we were in the process. He even worked with me in getting a couple of wrinkles worked out.I flew in, a guy named Mel from the dealership picked me up at the airport, right on time by the way, I was on my way in less than an hour after getting to the dealership, all the paperwork was ready, truck ready to go, fresh oil change, spotlessly clean, and even better than what I saw on the website.All dealerships should aspire to this level of service.


Excellent, very smooth process.

4.4
kriscallan8 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Everyone is very helping and friendly. They make sure you are well taken care of and that you are satisfied with your entire experience. If you are not - they will make it right. Awesome dealership to work with! Highly recommended!


great place to buy and service a vehicle

5
Randall on 04/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

fast, reliable and friendly. SO glad I bought a vehicle here. They make it easy to contact and schedule the work and it is done right.


GREAT SERVICE

4.7
Patricia on 04/08/2016

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

NO HASTLE IN GETTING A LOANER WHILE MY CAR WAS BEING WORKED ON OR INGETTING THE RECALL WORK SCHEDULED AND COMPLETED.


Many years of excellent service by trusted employees!

5
Lorrie on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone is always so friendly and personable. Excellent service and trusted employees. My puppy even got a very warm welcome. Love how they are a pet friendly facility! Really appreciate you guys! I've been receiving trusted service since I purchased my new 2000 4Runner. It has 226,000 miles and still going strong! Kim Christie has been the one that has helped me the most over the years. I trust her advice and that keeps me coming back. Thank you for all the great work!


Great staff, knowledgeable, nice waiting rooms

5
Kim on 04/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kim came out to tell me what was wrong. She was low-key and explained it very well. She also told me that they could inspect it and put May sticker on. I was very happy as I did not know when I would be back home. Everyone who walked by said hello or something about my Pirates shirt! Other than the wait it was enjoyable. Also, I was accommodated with an appointment the next day as all I had was rest of that day and the next. I was extremely grateful.


Excellent dealership & friendly helpful employees.

5
Jack on 04/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The organized manner that a new vehicle buyer is educated in the new vehicle and assistance in going over everything including how to drop off the vehicle for work and how the vehicle operates and programing of blue tooth, etx.


Service folks friendly and helpful.

3.2
Edward on 03/25/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 1.0

David and his staff got me in and out quickly, they went over the service results. It was very well done!! Thanks


Best car dealership

5
Matthew on 03/24/2016

Customer Service: 5.0 Overall Facilities: 5.0

We brought our car in because our windshield was replaced and we needed a new inspection sticker. Not only did you squeeze us in while you were bust but the new sticker was free and our car got washed for free as well. I am not a Toyota person and if it wasn't for a friend of mine working there I would have never purchased a car from you but I am glad that we did.


Easy in and easy out with a clean car, too.

3.7
Cherie on 03/23/2016

Customer Service: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Easy in and easy out with good updates while I waited in the fireplace Lobby. The (new) popcorn was a good substitute for my lunch. Also, when I was told that it would take longer because of bad brakes, I was asked if they could take me someplace instead of sitting there in the Lobby. That was very good information and new. No surprises on the final bill because I was kept informed along the way.Thank you for that, especially. My car was washed and clean and that was much appreciated.Cherie


Great Service

5
Charles on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service department very helpful and does everything they can to make the customer happy and understands all the work completed.


great service

5
Wilfredo on 03/19/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an excellent experience since dropping off my car in the morning till getting it delivery back to my work site.


All around great experience

5
Justin on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff was pleasant and courteous. I even ran into the salesman I purchased my car from Jason G., we had a good conversation and he made sure I was still happy with my purchase.


great service ,clean facilities

5
Ronald on 03/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Having to drive about 35mi. is quite a distance for me any more since I've gotten older, but Evalyn helped me out considerably with the time and day of servicing which worked out great!


Good customer service

4.8
Lance on 03/14/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The day I purchased my vehicle I noticed a broken mirror on the drivers side and they replaced it for free


Awesome car buying experience - A+ Salesman and Dealership

5
Heidi on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I met Jason through an online inquiry for a new 2016 highlander. I figured I'd try Palmiero because of their being in the Toyota Presidents club multiple times.Jason was very responsive to my email inquiries. We negotiated a price including a trade in value without me having to step into the showroom. After this process, we met at the dealership. We reviewed paint color and interior color plus options and accessories. Jason searched the area network for an existing car but there were none, so we ordered new from the factory. Jason keep me informed as to the build schedule and arrival time at the dealership.When taking delivery, the transaction was smooth and fast. The paper work was in order and they didn't pressure me with unnecessary add-ons. I spent 5 minutes in the finance office......that's it! Then, Jason then spent all the time needed going over the car in detail. We paired my phone and he went over all of the features that the new technology offers plus all of the safety features. Through the entire process I was impressed with Jason's honesty, integrity, and attention to detail.Now it is obvious to me why Palmiero achieves the Presidents Club award year after year. I have purchased MANY Toyota models from many different dealers in Pennsylvania and Ohio. Palmiero provided the best customer experience BY FAR. This dealership is a stand out and I will recommend them to anyone shopping for a vehicle. I look forward to working with you in years to come. Thanks Jason and Palmiero! Heidi


Polite,professional and helpful service staff

5
Shelley on 03/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a flat tire emergency, and no appointment, and I was met with a smile and concern and immediate help, even getting to work.


Friendly and courteous staff

5
Linda on 03/04/2016

Customer Service: 5.0 Overall Facilities: 5.0

Friendly and courteous staff The lounge area was very nice while I waited for my service The service reception area was very nice


Friendly staff, clean facility, accommodating

5
Kathie on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone very kind. I bought my used Subaru from you. Perfect car. I wish you sold Subaru also. Great experience.great staff. Thank you.


Great service

5
Kathryn on 02/25/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The problem with my fan was diagnosed on Monday; a part was ordered, and the fan was fixed with great results on Friday.


Quality of Dealer and product

5
William on 02/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Foremost is the product..the Toyota Camry, it is simply exceptional. The Dealership is of course the icing on the cake.


Palmiero Toyota Service Review

5
George on 02/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was on top of things right from the moment I arrived until they were finished with my service. Top quality in every aspect.


Awesome service

5
Joshua on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Josh and Jason were very kind and helpful. My vehicle was done before the time they quoted. The waiting room was very nice.


Peace of mind

5
Cindy on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had taken my car to Walmart to get tires on and they basically scared me about a few things. I called the dealership, they told me to bring car in, they checked it over, washed it, and didn't charge me . It was fantastic service and they did not have to do that just to give me peace of mind. So love the service there!


Great employees:)

5
Robin on 02/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Prompt, professional and polite service. I like when I come in and I feel like the employees appreciate my business.


Great Service

5
Nicole on 02/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Although I do not own a Toyota, I purchased my Jeep wrangler from you and have always been treated very well when I come in for inspections. The service department is cordial, friendly, prompt and effecient. I love the way customers drop off their cars. Thank you for always doing a great job!


Awesome service very professional

5
Christopher on 02/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We got to our appointment early, they took the truck early. Looked into a few minor concerns i had with the truck and fixed them also.


Soothing and satisfying experience

5
Keebz on 01/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted Lance Hollabaugh on a Wednesday and told him what we were looking to purchase. We were torn between taking advantage of the 0% financing rate on a new Toyota and looking for a slightly older vehicle with lower miles. Lance took the time to clearly put both options into perspective for us. He did this to help us make a decision that was the right one for us and our needs. We looked at a couple of options that were presented on Thursday and by Friday, we were more than ready to make the purchase. We bought a used Camry with low miles and it was exactly what we were looking to buy. Lance truly is a cut above. He was not only extremely helpful, he was also considerate, kind, extremely attentive, knowledgeable, and very obviously completely worthy of our trust. I have friends who have purchased from him as well. Do not hesitate for a minute to work with Lance.


Inspection of 1993 Pickup

5
Daniel on 01/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your employees who work in the Service Department are always friendly, helpful, and explain in detail the condition of my vehicle and what work was completed. Having my vehicles inspected there is usually a pleasant experience.


Best service

5
Shelley on 01/19/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Work always done well and promptly. Good waiting room, half with TV, half without. Friendly people who now know me well.


Great Service

5
James on 01/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very helpful and pleasant to talk to. The service was very quick. The waiting room was comfortable and refreshments were provided.


Friendly staff, effecient, comfotablevwaiting area

5
Laurina on 01/15/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The friendly staff from Jason that checked us in to the person that made sure there was coffee ready. Jason was interested in what we were going to be doing in the coming weeks, going on a mission trip and asked questions about what we do and being interested in possibly going on a mission trip.


Great People, Great Place

5
Joanne on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department at Palmiero Toyota is the whole reason for buying a car there. They go above and beyond what is necessary for customer service.


Great service, caring to our needs, excellent job.

5
David on 01/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, caring to our needs, considerate! They did an excellent job installing a remote starter in my FJ. Started on time and finished when promised.


Excellent service

5
FJ2008 on 01/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were friendly, caring to our needs, excellent service. Service was done when promised in a timely manner. Extremely knowledgable about the service being provided.


Competence of staff

5
Ruth on 01/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I liked the quick attention given to my situation & felt everything was explained to me well. Also, Dennis Barrett was very competent in handling the sale of my leased car to me.


Great service

5
Maureen on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have been pleased with every dealing we have had at Palmiero. We have now bought two cars there and had numerous service appointments. All good.


Wonderful dealership a great place to buy a car!

5
Kathleen on 12/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Efficient friendly service. It was easy to schedule an appointment. The service assistant Josh explained everything that needed to be done to my vehicle. And the waiting area is very comfortable.


Fast, great service, clean, polite, helpful

5
Ronald on 12/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast, convenient, complete, offered advice, owner/mgr helpful, original sales person asked about how we liked and explained some additional featuresExceptionally clean, all employees polite and helpful.


A service department with integrity!

5
Kelly on 12/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was concerned that my car might have had some minor damage due to a manhole cover my son hit while in Philadelphia. Palmiero's service department assured me that they checked everything and found no issues. I know of other dealerships and garages that would have "invented" a problem and charged a fortune to have repairs done where they weren't needed. That doesn't happen at Palmiero Toyota, and that's why I will always take my Tundra and Rav4 to Palmiero Toyota for service. Palmiero Toyota has integrity.


Great Service

5
Ronald on 12/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quickness of getting and appointment, taken on time ----- everything!! Very clean service department, courteous staff, knowledgeable about their vehicles, friendly, concern for the customer.


Like being part of their Toyota family

4.3
Debra on 12/04/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Work was done in a timely matter. Explaine what they did and what will need to be done in the future. Everyone was courteous.


A good experience

5
Anton on 12/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Courteous, prompt and thorough. The waiting facility is very comfortable. The service staff is knowledgeable. They explain what was done, what the measurements are and what they should be and where my vehicle stands regarding brakes, tires, etc. This is a very nice way to do it.


Taking care of the little things

5
Ronald on 12/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Earlier than estimated completion of service, free and friendly shuttle to home and back, attention to detail and concern for my vehicle.


they gave me a good price and were decent people

4.7
Scott on 11/26/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

They gave me a good price and were decent people. They did not jerk me around like other dealerships did.


great service, very customer friendly

5
Donna on 11/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Indoor car service drop off and pickup is wonderful. Staff are very competent and friendly. There was quick service and with very little waiting time with complete explanation of things done.


excellent service

5
Guy on 11/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wait area is very comfortable, employees very friendly, service very good, and I felt you were taking good care of me and my truck..


Quick and on time service

5
Kerry on 11/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a clean, pleasant place to wait. The department was on time and did not have me wait very long.


Excellent dealership.

5
Richard on 11/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, efficient staff that provides wonderful service in a timely fashion. The overall atmosphere of the dealership is positive and the staff function as team members and take pride in what they are doing.


Survey of Service

4.8
James on 11/11/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The folks at the desk are always hospital. The service is always great. The cost didn't break our shrinking bank. I like your new entry way for service--someone was creative inthis planning


No app't for oil change

5
Ruth on 11/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service representatives were very helpful even accommodating request for oil change with no previously scheduled appointment. That means a lot coming from Erie, PA.


Service department is excellent

5
Stacey on 11/03/2015

Customer Service: 5.0 Overall Facilities: 5.0

In and out in approximately one hour for inspection and emissions - nice waiting area and great staff to help customers


great service and people

5
Laurie on 11/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

everyone is always friendly and yet professional.i drive down from erie and the appts are always on time and i dont have to wait long.:)


Efficient and Clean

5
Jeffrey on 10/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was easy. It was friendly. Very thorough and efficient. The waiting room was warm, had something to drink, snacks, newspapers, magazines, TV and very clean and modern.


Getting outa town!!

5
Big_Rich51 on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wanted an appt. for the first check over and service. Got one in time before we left on an extended vacation trip down south. The wait was pleasant and not that long. Friendly personnel.


Great place to buy from

5
Russell on 10/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We liked that when we walked into the dealership we were greeted but not pushed. We got to talk without being forced to go look at the cars. The salesman we worked with Chad Adams was excellent!! He helped us be able to get the truck we wanted. He answered all of our questions, even called to make sure we were still happy after we purchased the truck. We have all ready told everyone to go here for a car. Everyone was professional and beyond helpful. Thank you!!


Courteous Staff

5
Elaine on 10/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff very courteous from making the appointment to checking out. Everything done was explained and price itemized. Very nice waiting room.


A+ Service and a Fantastic Experience

5
buffalocarbuyer on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a used vehicle from Palmiero Toyota and can honestly say it was one of the best car buying experiences that I have ever had. Jason Gawlinski and Lance Hollabaugh did a phenomenal job of educating me on the car that I purchased and communicating with me throughout the whole process. Coming from NY, I had to drive 2 hours to get to the dealership and thus had to make sure all of the proper paperwork was in order to purchase the car. Jason and Lance took care of this for me and made the purchase easy! Jason came in on his day off to allow me to pick up the car and complete the car purchase at a time that was convenient for me...who does that anymore? I really appreciated their professionalism and service...they made my lengthy drive to visit the dealership worthwhile. Thanks Jason and Lance!


Excellent service

5
Wilfredo on 10/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quality of service; how courteous everybody is; getting a ride to my work after I brought the car; getting the car back at work.


great service

5
Matthew on 10/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

they were fast and very efficient very satisfied they reviewed every thing with me from beginning to end even washed my car


Service appointment

5
Philip on 10/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff is knowledgable, courteous and ready for me when I show up for my appointment. Everything done is fully explained.


great deal

4.5
Kelly on 10/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

The deal on our new car just fell into place easy as pie. Great job Jason and Mike , we love the car!


No pressure, had answers

4.3
David on 10/13/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

Lance was very knowledgable about the used car I purchased. He explained things well. He didn't push, either.He addressed my questions and concerns.


Great Customer Service

5
Lynn on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I thought I had successfully scheduled my oil change online. However when I got there in the morning to drop it off, I found that they didn't have me on the schedule. But the lady I dealt with couldn't have been nicer, and worked it out and got me in anyway. She was very nice and helpful! Thank you!


Customer Service

5
Herman on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a dead battery and needed someone to jump it. Everyone bent over backwards to help and they were very professional! Quick service.


Great people to work with!!!

5
James on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

honest, do not push customer, sincere sales, great people that work as a team. Listening to wha the customer wants. From sales, service finance and pick up...they are on top of their game.


very pleased with Palmeiro Toyota of Meadville, PA

5
Linda on 09/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the price,the time involved and the professionalism, the service is wonderful, the care is superb, and I won't ever go anywhere else for my vehicle needs


Great service and very clean facilities

5
Ronald on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good customer service and everyone was smiling. I got my 20,000 mile check up and was satisfied with everything.


Palmiero Toyota service cisit

5
Pamela on 09/10/2015

Customer Service: 5.0 Overall Facilities: 5.0

They reminded me the day before. They were ready and waiting for me. The waiting area was very nice with good coffee. They were efficient and got me out quickly and the car was washed!


Quick service, great waiting room, clean , nice pe

5
Mark on 09/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

That Josh is such a likeable guy!! The waiting room is wonderful and coffee is good and the drink area is so clean! Also got freshly popped popcorn!


Easy to buy car, warranty we bought worthless

3
Ashley on 09/04/2015

Customer Service: 1.0 Buying Process: 4.0 Overall Facilities: 4.0

The buying and trading in our existing car was a good experience. We bought a 2012 Toyota Sequoia in May of 2013. It was in great shape and we did get a good deal. Since this was the first time buying a used car, my husband and I decided to purchase the warranty the sales manager highly recommended and even gave examples of it worked for him as he also had a Sequoia. Well - this week we got word that wended new shocks on the car (there are less than 50k miles on the car) and the gas tank door is not closing properly. This safety insurance we bought is not covering either of those repairs. It's safe to say we will not be buying another Toyota (the radio/cd/DVD player was also replaced, but luckily fell u dear the original manuf warranty) or another additional warranty. This is why there is so much distrust with buying a car.


Amazing service, deals, and friendly staff!

5
Courtney on 09/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kayla was awesome! Answered all my questions, concerns, anything! Made me feel very safe and comfortable with my first experience with buying/ leasing a new vehicle. Worked with my budget and figured out what would work best for me quickly and very friendly like. Awesome service, would definitely recommend to anyone!


Great experience.. love the RAV

5
Barbara on 09/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always, working with Jason is a good experience. As a busy, working single woman, we don't like to have to deal with cars, septic and bats in the house.. Jason makes this a smooth transition and I always feel he has my best interests in the forefront. I have known his since he played T-ball and it is nice working local home town employees. He is patient and explains everything easily and makes the transition seemless. Answers questions and willing to listen to my needs /concerns. I don't ever feel that he is talking down to me and as someone who never bought a car without my husband checking things out first... I find this refreshing and honest and someone to trust.


Excellent service and way above average facility

5
Ronald on 09/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was there for recall item and oil/filter change on my 2013 Tundra. Appreciate the courteousness of each individual I had contact with at the dealership. Especially nice waiting area with complimentary coffee and popcorn. One of the little "extras" that sets Palmiero apart.


Great service, clean facilities, etc.

4.5
Julie on 08/28/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Everything went very smoothly. I was not pressured into buying a car or into any promotions. Everyone was very informed and could quickly and easily answer my questions.


Great service

5
Daniel on 08/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I missed one appointment, and was able to get another one very quickly. The work was done promptly, and I was told what was needed, as well as what would need attention soon. Good job!


Smooth efficiency...professional cordiality

5
Sarah on 08/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I appreciated the smooth efficiency cloaked in professional cordiality. The experience gets better with each visit, signaling that you are processing well customer feedback.


It doesn't get much better than this!

5
Brittany T on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have already recommended 4 friends to Jim Britton. He is an awesome sales representative. He was so accommodating to my vehicle needs and got me into the car I loved! When I told him what car I was set on he didn't try to get me into the more expensive model instead he did what he could to get me the car I love. I am now a proud owner of a Toyota Corolla thanks to Jim Britton. Whenever the time comes to buy again, I will definitely be returning to Palmiero Toyota and hopefully Jim Britton.


Pleasant Purchase

5
Bruce on 08/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were offered an acceptable price early on. The other dealer only came down in price after he knew we were considering a purchase from you. Our salesman tried to sell us a car that would fit our needs, instead of just pushing a more expensive vehicle. He asked several questions about our wants and our transportation usage, then found us the right vehicle.We like the extras Palmiero offers. State inspection,Tire rotation,etc.


One year service appointment

5
William on 08/14/2015

Customer Service: 5.0 Overall Facilities: 5.0

Politeness of the service staff. The promptness of the service.The service advisor reviewing everything that the technician had done in inspecting and servicing the car. Very helpful.I will highly recommend your service department to others.


Palmiero Toyota

5
Lisa on 08/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The people at Palmiero Toyota were honest and kind from the moment I walked in the door until I drove away in my new Camry!FINALLY I have found a dealership with integrity! Much Gratitude :)Lisa Ketcham


Clean, Courteous, Competent Service.

5
Karen on 08/10/2015

Customer Service: 5.0 Overall Facilities: 5.0

I like the convenience of driving my car into carport area, & being greeted by someone who takes my car on into garage. Counter staff, in particular, Josh is competent & friendly even tho I could tell he was very busy. Good Service, Thanks for having such stellar customer courtesy.


Great Experince!

5
lbarringer on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

JB knew exactly what I looking for-- got me in a car to test drive and worked with us on cost as well as signing paperwork to be make quick and convenient for us!! He found the car we wanted, got it to the dealership quickly and made some VERY satisfied customers! Only Toyota dealership I'll go too! Worth the hour drive!!


GREAT EXPERIENCE!

1
Lindsay on 08/04/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

JB knew exactly what I looking for-- got me in a car to test drive and worked with us on cost as well as signing paperwork to be make quick and convenient for us!!


Great Service!

5
Bonnie on 08/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really appreciate you being willing to come get my car and return it by the end of the day - what a blessing!


Friendly Service to Travelers

5
The Ruble Family on 08/03/2015

Customer Service: 5.0 Overall Facilities: 5.0

Traveling from KY with two small children when the tire pressure light came on. The Service staff were incredibly friendly and helpful. Our over-pressure tires were corrected and the "maintenance required" light was turned off. They were very considerate of our situation with two small children and let us take advantage of their clean bright rest rooms. Thanks


Great personal help at the service center

5
Susan on 08/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We like having Kim help us. She's great at explaining what the technician found and what needs to be done. Also explain cost of repairs and gives choices. She listens well. We like being able to work with her when we come for another repair.


Caring Staff

4.8
Tracy on 08/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

The salesman was patient yet persistent and he showed a genuine interest in what I needed and why I needed it.


$31,903

Mileage: 8054

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Meadville, PA

Engine Type: I-4 cyl 2.5L

$26,903

Mileage: 33546

Color: Other

Transmission: Automatic

Body Style: SUV

City: Meadville, PA

Engine Type: I-4 cyl 2.5L

$73,903

Mileage: 4874

Color: Gold

Transmission: Automatic

Body Style: Minivan

City: Meadville, PA

Engine Type: Hybrid

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