Open Road Chevrolet

New car purchase

Introduced to sales mgr.Eli Jimenez great n professional person and promised he'd get Susan into a new car and he did just that 2016 Trax. Will take delivery end of Sept or sooner. Great guy.

Professionally handled throughout my visit

No complaints whatsoever. Most courteous and professional. Was most satisfied with most recent visit and would not hesitate in recommending this dealer to other prospective customers. Just one important recommendation.....be careful of overkill. Having issues submitting this review without unnecessary other requirements that you are enlisting. Not needed!!!

Service Department

My experience with Multi-Chevrolet in Union has not been good. We bought two new vehicles from them in the past two years. Our salesperson was very professional and accomodating but the service department is lacking. Each time we brought our vehicles for servicing there was some kind of problem. Instead of making sure of customer satisfaction is was the opposite. Blaming us for for simple fixes that are under warranty. I have spoken to the general manager and service department manager once before about the treatment we received during servicing. I will never buy another vehicle from this dealership again.

Crooks

My parents are loyal customers of Multi Chevrolet. They brought car in for service and service salesperson told them they needed a fuel pump over $1100 and proceeded to give tune-up and charged for 7 hours labor. My parents said car was outside for 5 hours on lift for 2 hours and only time they saw anybody working on it was close to one. I tried to send a complaint letter to them with my phone number to discuss, they never called. I am getting ready to file law suit. I would advise ALL TO AVOID MULTI CHEVROLET IN UNION.

Highly Customer Centric - especailly Steve Subaru

I had an excellent experience with Multi Subaru staff. ( Address : 2675 US-22, Union, NJ 07083 Phone:(908) 686-2800 ) I was looking at a used car under 12000 - a tough task to find a good SUV car in that range Steve found a Nisaan Rogue from teh stock. Car was really nice and in excellent condition. Their service work shop had made it like new. Steve Subaru in sales worked with his manager and gave me an excellent offer on price. He has a Knack to attend customers, be concerned about their choices and pain points. He strives his best to deliver solutions. After paying deposit, i drive the car 2nd time and somehow i felt that side rear window was too small to look at the side lane while changing lanes. And i stalled. Steve helped me giving very good suggestion based on his experience. Anthony Izzo ( Manager of Multi Chevy ) was also very co operative and made me talk to their service engineer to provide me some insights into mirror fixing. Overall experience of working with them was super nice. Though i bugged them couple of times , every time they were very patient and tried to help even though Nisaan was not their speciality. I strongly recommend to work with Steve Subaru at Address : 2675 US-22, Union, NJ 07083 Phone:(908) 686-2800

Highly customer Cetnric staff - strong recommendation

I had an excellent experience with Multi Subaru staff. ( Address : 2675 US-22, Union, NJ 07083Phone:(908) 686-2800 ) I was looking at a used car under 12000 - a tough task to find a good SUV car in that range Steve found a Nisaan Rogue from teh stock. Car was really nice and in excellent condition. Their service work shop had made it like new. Steve Subaru in sales worked with his manager and gave me an excellent offer on price.He has a Knack to attend customers, be concerned about their choices and pain points. He strives his best to deliver solutions. After paying deposit, i drive the car 2nd time and somehow i felt that side rear window was too small to look at the side lane while changing lanes. And i stalled. Steve helped me giving very good suggestion based on his experience. Anthony Izzo ( Manager of Multi Chevy ) was also very co operative and made me talk to their service engineer to provide me some insights into mirror fixing.Overall experience of working with them was super nice. Though i bugged them couple of times , every time they were very patient and tried to help even though Nisaan was not their speciality.I strongly recommend to work with Steve Subaru at Address : 2675 US-22, Union, NJ 07083Phone:(908) 686-2800

Accountant

Everyone was awesome. From the minute I walked in the building I knew this was going to work out.

Great service

Your dealership was very welcoming ! I would refer someone. The service department was great also.

See Cyril McGough at Multi Chevrolet

My lease was ending, and I really liked the Cruze that I had. Cyril McGough got me into a new Cruze with a great price!

See Cyril McGough--a true gentleman

This is the second car my family and I have bought with Cyril's guidance. He knew just what would suit me and worked with me the whole time. He even had me test drive to make sure I liked the handling of the car. Buying a car is time-consuming and sometimes overwhelming, but Cyril kept making sure that I was comfortable. He is wonderful!

msssss

friendly and especially when the manager came in to talk about if anyone had a problem and to thank us for coming

Good service

They are always courteous and helpful. This is my second car from this dealership.

Best experience ever

Our salesman Charles Simmons was wonderful. He made buying our car so easy and painless. He showed us cars in our price range. The service was terrific. Charles went above and beyond to make sure the Chevy Traverse was in great shape. We now have a great family car. I would definitely recommend this dealership to anyone looking for a car.

Sales experience

The sales rep Kein was a super guy! The credit rep Luis was very helpful too!

Multi Chevrolet is excellent

Cyril and Ray at Multi Chevy were excellent! This is our second vehicle from this dealership and we will keep coming back.

Great experiences buying & servicing automobiles!

Friendly service people.Wonderful salesman who continues to followup with me.

Paul Harrison

I was very please with the prompt and courteous service performed by all the peopleinvolved with my service.

2016 Chevy Tahoe LTZ

Helpful, knowledgeable and not pushy. A pleasant purchasing experience

car repair

Car problem was diagnosed, fixed and ready on time!

Great service, clean facilities

I will recommend Cyril J. Mcgough, he help me on every way he could to buy my 2014 Silverado. He was very nice he walk me through the whole on star registration process, very kind person, when I got home I realize that the owner manual was missing l call Cyril and he got me a new one the next day. I apreciate all his help.

Multl Chevrolet

This is our 3rd Chevy vehicle and I think that the Trax is a nicer upgrade, even though it doesn't have a CD player.You have a nice team working at the dealership and service area.

Great

I took my 2009 Chevy Traverse in without an appointment to have my wheels inspected based on another driver telling me that my wheels were wobbling. I left my car with them while I returned to work. My car was ready for pick-up just as I was leaving work at 2:30. There was no problem found and there was no charge for the inspection.Their timing was excellent!!

Excellent Service

I was scheduled for 8am service (LOF & tire rotation) and was taken care of as soon as they opened at about 7:45am. Service Writer was courteous and efficient. I was in and out in about an hour and a half with the work completed and the car washed. Completely satisfied with Multi Chevrolet.

Tracey Jones

My experience was very pleassant everyone there very friendly polite and helpful. Not pushy and trying to just sell a car to the first person they saw come thru the door.Big Shout out to my sales Rep Robert (Bobby) from the beginning to end I was so pleased even to this day I've been Happy any questions i have had has been answered. I would Recommend Reedman Tool Chevrolet anytime.

Great Service

The service department was very courteous and professional. My car had to get the transmission overhauled and they were very pro-active with always providing me with updates and status. -Dinora

Great customer service

Randy McLeod what's our salesman this is a second truck we least from him. He went above and beyond to get us the right vehicle. Absolutely the best salesman I've ever dealt with. Multi Chevrolet makes you feel like family!!!!

x ray tech

the sales man nick was fantastic and very profetional

Great experience

My mother and I truly enjoyed and appreciated the services provided by Ralph Campbell. He was very professional, pleasant, patient and knowledgeable about the cars and services.

Great experience purchasing with Cyril

My husband and I were in a bind and needed a used car ASAP. Cyril brought us through the car buying process quickly and efficiently, without giving the impression that he was hurrying or pressuring us. He is a lovely person who is genuine, straightforward, and fair. We would return to the dealership to work with Cyril again, as he made the experience easy and comfortable. Thank you!

No pressure - very positive buying experience

No pressure. They presented me with the options and let me make the decision rather than pushing me into a decision. I put off buying a truck for 6 months due to previous poor experiences with auto salesmen. I would have rather gone to the dentist. The experience at Multi was very positive and I would recommend others to purchase their vehicle there. Very happy.

Punctual

I dropped car off night before having first appointment. Car was ready by 9:00 a.m. painless experience

HENRY

GREAT EXPERIENCE . RANDY WAS GREAT. HAD EVERYTHING READY FOR WHEN WE GOT THERE

BEST EXPERIENCE

Best experience I've had at a dealer. Randy, Tony and Ray couldn't make the process any smoother.

Overall a greal experience!

Everyone at Multi is always very nice, professional and helpful! Would recommend them to everyone!

Easy buying process

I was very happy with the vehicle we purchased and with the salesman. Cyril was friendly and helpful and this is the 2nd car we bought with his help

Great service

I received great service at multichevrolet. I was assisted by hainer in particular and he was very helpful and accommodating. i would definitely recommend this dealership to my friends and family!

2010 Camaro SS Service

Brought in my 2010 Camaro SS that is my weekend sunny day driven car. Acknowledged by the service department when they saw it only has 7000 miles on it. Developed a engine coolant leak stated to be related to the oil cooler. Didn't make a lot of sense to me as Oil is usually circulating through an oil cooler not Engine coolant.

Best car buying experience ever

A few moments after I got out of my car I was greeted by Ralph. He wasn't your typical overbearing overwhelming salesmen. He was interested in getting to know me to help get me what I want. I had been looking for a new truck and knew exactly what I wanted. Both Ralph and Tony, the sales manager, made their best effort to locate exactly what I wanted and did their absolute best to get it for a price we could both be happy with. Within 5 days of stepping out of my previous vehicle I was driving away in a brand new Chevy Colorado. Probably the best and easiest car buying experience I've ever had. Thank you Ralph, Tony and Ray!

Great customer service

The gentleman who took my car in and the woman cashier were the only people I spoke to. They were both very friendly and professional. The only complaint I have is the wait time. I waited 2 hours and 20 minutes for a job I was told would take 90 minutes. Otherwise the wait area was comfortable and enjoyed the free wi-fi.

Great Service

Fantastic! This is my second visit and each one was very good!

my expierence

Service was great. the people were very nice. will come back to get all my service done on my car as scheduled.

My recent visit

Very good service, in and out in a resonable amount of time. Very friendly and helpful.

A WONDERFUL PLACE TO VISIT

I had an issue that onstar was detecting however each time I brought it to Multi Chevy it would not show up, I am happy that they did not give up, they kept addressing every possible issue until it was recognized by onstar. it took about 4 - 5 times but each time I was treated royally, given a loaner car while they searched for the issue. I just love it. THANK YOU SOOOOOOO MUCH!

Great Service and Great Facilities

A problem arose, Multi Chevrolet Management and salesperson must be commended for their interest and handling of the problem that came to an amicable complete satisfaction resolution of the matter. I Thank them for that.

great service

I had my vehicle serviced on Nov 2015, as always Bino was very helpful in getting my service done in a timely fashion.

Great service. Staff polite and friendly

Found the staff very polite and professional from the initial telephone call I made to set the appt. right through the entire process. Waiting room and facilities were modern and clean. Really appreciate getting complementary oil changes on my Cruz. Nice to be able to look at new cars while waiting for the service to be completed. Recently recommended a co-worker for Multi-Suburu service.

Great service clean facility

They have a waiting room with a large tv with free wifi free donut and coffee took 3 hrs but there was a couple things that needed to be done. good customer service fixed my grandfathers car cause of a recall I genuinely recommend this place to people.

Great service

Although my driver's side side view mirror was damaged when my Volt was in for service, Multi assumed full responsibility & fixed it in a timely fashion. I had a loaner car for the 2 days it took to repair the mirror. An experience that could have been negative was turned into a positive. Great service!

Sr. Tax Processor and Realtor Associate

Very pleased with the service and the customer lounge area, which is why I keep coming back. You're convenient to my home location, and the personnel is very professional, as it should be.

Malibu Owner

Everything was done in a timely fashion and the service was great.

Servive to my 2013 Camero

Car was in for a defective interior rear view mirror which was replaced under warranty. Received a complimentary car wash for the vehicle.

Awesome Dealership!

I purchased my new 2015 Chevy Suburban from Multi Chevrolet in May of this year and couldn't be happier. I just had my first service and oil change and it was done quickly and for No charge. One of the best Dealer experiences I have ever had. I would highly recommend this dealership to family and friends.

Great Service.Friendly.

Always getting Royal Treatment!Service is Great and timely,plus my complimentary car wash :)People very friendly Multi....is My Place!!

JOHN S

Honestly, not the first time I've bought a car... But definitely, the first time, the staff made it simple and easy to buy a car. Very professional and treated us a customer not a statistic...

Great

It was a good experience and I have no complaints.

donna genova

Brian was very helpful on the phone and when i brought my car in for service. i had a dead cell in my battery and i was also due for an oil change. Both services were done expeditiously.

Great/quick service

Awesome experience for a 1st time buyer/service on my new car

2014 chevy impala ltz trim repair

I had an issue with my left rear window metal trim ( it was flapping in the wind )so the service consultant said no problem will take care of it( with out an appointment)they also did 13 point check, fast and effective was the service I was on my way in less than hour. Thanks a bunch. R.H.

Always a great experience!

As always, my experience at Multi Chevrolet is always pleasurable. From the moment I dropped off my corvette to the convenience of picking it up. Thank you to my great Service Advisor, Bino.

Great service

I bring my truck there because I always get prompt and courteous service

Great service

I work fast, excellent service and quality .good attention and nice

Great dealership!

I have bought cars and had service at Multi Chevrolet for the last 40 years. I have never had a bad experience and if I had any issues they were always resolved. Jim Tino has done a wonderful job with this dealership. I have a favorite tech and always request him to work on my car. I am a very satisfied customer.

Great service clean facilities

I appreciate the consideration and time taken whenever I visit my dealership.

Great service...good donuts

Bino is the best. Always professional, courteous, and accurate.

Great experience.

The best car/truck buying experience I have ever had. Polite, courteous from start to finish. Salesman sat with us and explained all the features of the Silverado, took us out and it and then put a sweet deal together. The finance guy was just as good.

Never returning again

My boyfriend's mother and father went to the dealership yesterday to buy out their car from a lease. They spoke with Luis Rivera and came to a deal concerning the price of the car. They filled out all the paperwork yesterday so that today all that was needed to do was sign the papers. My boyfriend's father could not go today so my boyfriend and I went with her. We were simply there to translate because her English is limited but we were told that everything was already decided on and ready to go. She signed the paperwork and when we got back home and spoke to my boyfriend's father, we discovered that Luis Rivera had changed the decided amount. She will now be paying more than $7,000 extra than what was decided on. Luis Rivera is now ignoring our phone calls and messages. He decided to take advantage of a poor woman who he knew did not speak much English. My boyfriend and I also found it very suspicious when I was holding my phone in my hand and accused me of recording him (btw my phone was locked and I was simply holding it). Luis Rivera did not explain any of the paperwork and brushed off any and all questions we had for him. I personally will NEVER be going back to that dealership. And I will continue to mention his name (Luis Rivera) in the hopes that no one else ever has to deal with him or deal with a situation like this.

Oil Change & Tire Rotation

Great service on time. Professionally handled by Beano. He always provides friendly, helpful input

Very Happy customer

I have bought and leased many vehicles over the years, but was by far the most pleasant experience I have ever had at a dealership. I would recommend Multi Chevrolet to all my friends and family.

Best service department!

We always service our vehicles at Multi and are always happy with the experience.

Customer

Great experience, everyone was a pleasure to deal with.

josep naiva

The area is clean and neat. The staff all professional. I got there when all was busy but was taken care of.

very good service

everyone was very nice and by booking my service appt in the afternoon i was not waiting long at all

Great service

The staff was friendly, courteous and made me feel at ease about purchasing a car. I would recommend my other family and friends to this dealership.

Exceptional Service!

It was a smooth, easy process to get my car serviced. They actually had it finished earlier than quoted/expected. I'm extremely satisfied.

Multi Chevrolet Service

The dealer was very professional and Lee, my service advisor, was a pleasure to deal with. He explained the whole process and kept me up to date about when my vehicle would be ready. I'll definitely be returning to Multi for all my service work

Great job!

They had trouble figuring out what was wrong, but kept at it until they were able to.

Best Car Buying Experience

I was greeted by a friendly sales person, Fred, and was quickly test driving the car I was looking for. I have never had a more pleasant and stress free car buying experience that at Multi Chevrolet. I wasn't pressured into anything I wasn't looking for and my questions were answered quickly. I wanted a specific color car which was not easy to get but Fred did not give up and made sure to keep me in the loop while he could finalize the search. While it took longer than expected, I have never been treated with more respect and patience. There was a small glitch with some of the contracts I signed. Fred accomodated my hectic schedule and came out to my home where we signed new contracts and he even put on a new temporary license plate on the car. Thank you to Fred and Multi Chevrolet for helping me cross the Camaro off my bucket list. I will definitely recommend and look to work with you again in the future.

Great service all around!

I had a very positive experience at the Multi-Chevrolet dealership. I dropped my car off for oil change, tire rotation and multi point inspection, which by the way is free for first 24,000 miles. You can't beat that deal!! They were nice enough to give my dad and I a ride to a nearby food establishment while the car was being worked on. Then picked us up when car was ready. Great service.

Great service

My experience is always a good one at Multi Chevrolet????

Overall good facility

Scheduled on line. Received call and email regarding scheduling Oil/Filter and look over and recall

Great services

I purchased my car in May and I love it. I got my car serviced a week before I went back to school and I already need a new thermostate. Other than that everything is all good and I love my car!

Great service

Brought my car in for a a warranty issue, the dealer took care of everything. The whole process was hassle free and they took great care of the car! 5 star dealer

great service

Bino is always friendly and courteous. The wait time is never to long and they provide you with details are the current state of your car. I like that.

Great Service!!!

This is the second car I have from Multi Chevrolet... AJ who was the salesman who got me through the process did a really great job. Ray and Joe also played significant roles and I now have a 2015 Chevy Equinox with which I am very pleased.

Great service, very clean

People very friendly and helpful. Answered all questions, made sure they had my correct phone number and car was finished in a reasonable amount of time.

Very efficent

I contacted Cyril McGough on a Saturday about possibly leasing a Sonic hatchback, and he had 2 waiting for me ready to test drive that following Monday. Very efficent

Great service and clean facilities

I liked your dealership. I had a great experience. Dan Price was very good and explained every detail about the car. Overall everyone we met was great and accommodating.

Outstanding mechanics and service dept

Brought the car in for major motor repairs under warranty, dealership was fast with service with still ensuring that the car was fixed properly and the first time. car looked just as clean going in as it did coming back to me. mechanic did a great job of keeping the intereor spotless of contamination extremely happy with the service.

Great Service

The people and service was excellent!i would definitely recommend Multi to my family and friends

My best buy

My first new vehicle purchase and I love it. Great customer service.

Easy to work with

Had a great car buying experience with the salesman, Ralph Chandler, who was knowledgeable about the vehicle, friendly, and personable.

"good people. there to please"

Kein was awesome. It was very pleasant to be attended by him. His 'old-school' manners and respect with which he treated my parents and me made us feel very comfortable and seemed sincere. He did not push any car in our faces. He was not at all dominating the conversations. I applaud his service as well as the dealership for having employees like him. I know it's a business. But, it's nice that we have businesses run by people who don't forget the fundamentals of being human.

The Prince Of Chevy Dealers

I was taken care of right away, without an appointment, and the work was done with the competence that I have come to expect here. There's nothing like stepping into a clean, just washed, car with everything working as it should when you drive away!This is the 4th Chevrolet I have purchased from and have had serviced exclusively by this dealer. I have never felt the need to go elsewhere!

Friendly staff

My visit to Multi Chevrolet in Union, NJ was a pleasant experience. When I walked into the showroom, I was a little reluctant to make a decision and even thought about visiting other dealers, I am glad I didn't.Cyril McGough the sales representative was very patient an allowed me the time I needed to make a final decision, answering all my questions and working with me every step of the way. I am glad I went back to Multi Chevrolet. I never felt pressured into making a decision. Thank you Cyril

Great place to buy a car.

The serv. was quick and easy, love the idea of the free car wash and the employees were very helpful. Have been buying cars from Multi for 40 yrs.

Excellent

Service is excellent I love my truck and will continue to give my car needs to Chevy

OWNER

MY APPOINTMENT WAS ON TIME AS SCHEDULED, THE SERVICE WAS PERFORMED AS PER MY WARRANTY, AND ALL THEPERSONNEL WERE COURTEOUS AND FRIENDLY!THOMAS E. LEE

Great Buying Process!!

John Bonner and Eileen gave me pricing and made feel very comfortable to come in and make a deal work on a 2015 Equinox. Once I came into the dealer Deligne was great he really took care of me. I was able to get everything I wanted and at the price I needed. The entire process was fast and great!! Thank you to the team at Multi Chevrolet.

Best THING THAT HAD HAPPEND ALL DAY

Every thing I needed was attended and great service. I got the most luxourious car from such a friendly place with great service availability! Im 80 something years old and never recived such TERIFFIC SERVICE IN MY LIFE! Its was easy and HAD A GREAT PRICE RANGE! If it were upt to me the best DEALER SHIP SERVICE WOULD GO TO THEM! And especially my salse man Cyril what a gentlemen and so is the Salse Manager! Cheers to you guys ill be coming back soon! You guys should too!!!!Sincerly, Betty Cooper

Great Experience!

I like that the staff treats me as part of the family. This is my fifth vehicle from Multi and Randy, my personal dealership representative, knew what I was looking for.

multi chevorlet

very helpful , dealer knows what they sell, I would recommend dealership to anybody.

Great service,

Professional and friendly staff, on time service, nice waiting room.

Great services

My experience was excellent. The staff was very friendly and very professional. I will most definitely recommend this dealership to all my friends and family.

Car Repair

First time there advisors were very patience and knowledgeable! Lee was fantastic he really took care of me!I will definitely be back!Sandra Carthan-Smith

car serviced

Staff personnel were very personable, helpful and informative. Waiting area is clean and comfortable.

Our needs where heard

Our sales Mike B. Is awesome! He was attentive, polite, and heard our needs while providing great service. We have been purchasing cars for 25 years and this by far has been the BEST service! Multi Chevrolet ROCK!

last minute challenge

As usual great service. Chevy was able to get me in for return service last minute due to my circumstances. Can never complain about the people or service....it's great.

2014 impala

I had a water leak in the trunk of my 2014 chevy impala LTZ which was handeled quickly, thanks to efforts of the service consultant Bino. Thanks Bob Hubbard

Great Services

As always everything is performed in a very professional .Thank you!

Great service at this dealership

Easy, fast service and Very professional.Was able to get an appointment on the same day I called.

Sr. Tax Processor and Realtor Sales Agent

I was there 10 minutes prior to my scheduled appointment and left an hour and 40 minutes later. The timeing was perfect. The wait was pleasant and relaxing. The price for service wasn't bad either. My vehicle road so much better, and my concerns were all addressed. Really appreciate the service I received. Thanks so much!

Customer

Got in without an appointment and was taken care of immediately!

Outstanding Service

Beano is always willing to help. He goes out of his way to please the customer and takes time to explain in plain english so I can understand. Your chevy service manager is also very helpful. He was very helpful with the chevy malaboo that I brought in that belonged to my sister and also my car.

Always great service

Always a good experience at Multi. Repairs are done correctly and in a timely manner.

review-2015

excellent service, excellent people, never had an issue with anything there.

Clean facilities

Paperwork was complex, but proceeded well. All questions answered very well.

Multi Auto Mall Rt. 22 west Union, N.J.

Mr. Cyril J. McGough was the reason my husband & bought a car today . We went there to just look & see what was out there, pricing and such . We had two vehicles and wanted to simplify our lives , as we are both retired. From the moment we met him ,I was very impressed . He was pleasant ,helpful and just seemed like a really nice guy . no pressure . but lets face it , we were not in the market for a new friend , but a good deal on a car . Needless to say we got that . & we feel like we have a new friend ! I can not say enough about how happy we are about having purchased this vehicle from Cyril McGOUGH . He knows his stuff & is a really nice guy . A man you want to make a deal with , ask for him , you won't be sorry. And this is from a couple that was looking for the bottom line on the price .

Salesman talked to me like I'm stupid after papers signed. .

The salesman Dan price was the most unprofessional salesperson I've ever dealt with. I love the car and I'm ok with the price I paid - but I don't think it's correct for a salesman to mumble under his breath saying he can't wait for me to leave. Also, after deal was done and papers signed he talked down to me every chance he got. Talked to me like I was stupid and like my questions had no validity. . . . My only regret about this purchase is that dan price was the salesman I had to deal with. Luis Rivera did my financial and I can only say good things about him - he was a complete gentlemen. . . . To me it is very sad to be treated like a jerk after spending $26000 on a used car. . . . . I am completely disgusted with him and I think as a company this dealership should have some sort of standard on how the salesman treat the customer. . . Like me or not I'm still the customer and deserve to at least be treated with a little respect. . . .

Great customer service!

Always a pleasure bringing in my car to get serviced at Multi. Bino and the team really take great care of me! I really appreciate how much he cares about giving excellent customer service!!!

TAHOE FUEL PUMP

The was a big job as the fuel tank had to come out to replacethe fuel pump. The job was done right and quickly! Thanks

Best car buying experience !!

I would say this was the most pleasant car buying experience I ever had. The Multi Chevrolet representative Mike Belenski and Dan Price were very well behaved, knowledgeable & patient whenever I meet him during the process. Though I had Truecar certificate, among all the dealers Multi Chevrolet offered me the lowest price and quickest delivery.

Great friendly service provided

I dropped by this dealership and a wonderful and welcoming experience. I was attended by Mr. Cyril who is a really honest and helpful dealer and has been in the business for a while. I would recommend this dealership and dealer to anyone looking for chevy.

Recall service

Dealer performed a service specified in recall notice. I arrived at the scheduled time and the car was taken immediately. Service took about two hours with a complimentary car wash.

Great dealership!

Awesome dealership! Everyone from salesman, sales manager, finance manager, GM, service manager and adviser were professional and very polite. Definitely will be back!

My Buying Experience with Multi Chevrolet

It was a very pleasure experience. The staff was great and they help me get the car that I wanted.

Quick service

Did not have to wait long this time. Seems to be better managed

Pleasant experience

Received oil change. Fixed piece on chair, checked for air leaked in tire (found nail) tire sensor reading incorrectly. This latter part was a result of sensor not being reset/adjusted during last oil change and tire rotation. I also had fowl smell when using heating and air conditioning. All my issues were addressed accordingly. No complaints. Pleasant experience.

great service

I received great service all my questions were answered the showroom was neat and very clean

very helpful

Our sales representative Andres Palomino Sanchez was very helpful in every step of the process. We highly recommend Multi Chevrolet for your next car purchase.

Great service and fast.

I went in for car service for my 2014 Camaro. It was a fast service and they also offered to wash my car, which was great to hear. Great technicians and employees. Definitely will recommend to others.

Multi Cheverolet is Amazing

Everyone at Multi is amazing. They're great! They provide great service, great customer service, great everything. It's always fun for me to go and get my car serviced at Multi.

Great buying experience!

My sales person Randy McCloud was helpful and very considerate of my price target. Randy was informative and provided me multiple options based on price and style. The Business Manager, Luis was also extremely helpful and very personable.

Great Experience

Great experience. Salesman was respectful and ready to give me the best deal possible. I love the car and will be returning when I need to purchase a new one.

great service

I was stuck with an ugly car.. high monthly payments.. I owed more than its value.. nobody want to exchange my car. Thanks to my uncle's experience I give them a try and went to see what do they have to offer me. I loved customer service I was able to trade my car for a newer one.. payment were reduce and I'm very happy

Great services

Highly satisfied with the services. Mr. Bino Fonseca handles everything in a very professional manner.

Best service in the city!

Bino and the rest of the staff are very efficient, courteous, and knowledgeable.Best customer at a dealership I have received!

great service

Nice ,quick and professional....I'll be back for sure........

Keep Moving

Driveing Chevrolet Vehicle is a great experience to have a peace of mine to have (GM) Thank You Timerjin C.O'Neal

great service

Drop off my car it was washed, ready in a short time frame keep up the good work.

Vette Repairs

Always courteously received and attended to. I am really pleased with my advisor and his knowledge of my needs for the vehicle I have.

Great service, great buying experience.

I went in with an option to lease from two different vehicles. Salesman Kein helped tremendously with reviewing both cars and as well as test driving them. They were able to purchase off my then leased car to get me a brand new Chevy.

Great sevice

Staff are very professionals and always willing to answer any questions. Will definetly go back for part and services.

My Captiva

Courteous service, thorough, informative regarding my car's needs and efficient.

excellent customer experience

They were phenomenal. They didn't stop searching until they found the vehicle I wanted. They went above and beyond to satisfy me. I will definitely continue to do business with them and refer family and friends.

Multi Chevy/Cyril McGough

My experience with Multi started 2011 shortly after the closing of Sullivan Chevrolet in Roselle Park, where I had leased my prior 6 Chevy's. I chose Multi since that was where Cyril McGough; who had set me up with my last lease at Sullivan for which I was totally satisfied was. At Multi Cyril set me up with 2 leases in 2011 and another 2 this year. He has always seen to my satisfaction on each deal and I had no "Buyers Remorse". As for Multi as a dealership my experiences there to date have been satisfactory. The staff there in both the showroom & service areas have always made me feel welcome & comfortable!

Great experience dealing at Multi Chevrolet

I own 2 vehicles bought at Multi and for the pst 3 years it's been a pleasent experience having my cars serviced at Multi. I know that with the GM recalls it's been really busy there but Multi service departments is timely in reminding me that to schedule a service and they'll accommodate to fit me in. Vino has always been very helpful with any service request I've had.

best service experience in years at multi

easy quick service, the best service i had in years, was taken in by rep. as soon as i got there and was out faster then ever before, great people, i did not have to wait as long as i did in the past in waiting room --lov it

exceptional customer service

Service was quick and efficient. Customer service was outstanding. ..answered all my concerns, provided transportation to work.Pleasure to do business with

survey

Your represntative,the service manager was excellent.I am very satisfied.

Reliable Service but Details Matter

My experience with Multi chevrolet has been great. I've had major repairs done here and am satisfied with the service i've received. Just need to pay attention to few details after repairs are done to avoid having to return to dealership for minor issues. I recommend Multi Chevrolet for your car repair needs!!

Car services

The car was checked out and serviced for all the problems found. So far, the car is running well.Thank you

Nice Salesperson and relaxed Atmosphere

Cryil McGough is our salesman and we found him to be very helpful and he did not high pressure us. He is very attuned to his customer's needs and that is indeed as asset in sales.

Fast & courteous service, clean facility.WiFi

Jessica in service did her best to resolve our minor recall. We also were given a car wash as well as a full charge on our 2014 Volt. I've already been contacted other parts have arrived and we are scheduling a loaner and service date. Dino was very informative & helpful also prior to our setting up appointments. Great team and very clean. WiFi also available in waiting area.

Great Services

******************Great Services***********************

Multi Auto Mall Union, NJ

I purchased my first Malibu in 2002, which I still have in mint condition. I was very happy to find out that Fred Tramatola was still there and he just again serviced me for my new 2014 Chevy Cruse. He worked very hard to help me get to a number I could manage and the business administrator helped me get to a payment amount I could manager monthly. I have always had a great experience there and was thrilled to have Fred help me again. He is very kind and knowledgeable and doesn't push where you can't take all in. The dealership was clean and everyone there was very professional.

Good job all around.

Excellent service; rep. leaned over backward to accomodate my financial status with my current lease. Polite staff, quick service.

CUSTOMER A

I was taken in right away by Tom, he answered any concerns I had. Tom arranged transportation for me and my CRUZE was serviced. Overall my experience was handled PROFESSIONALLY!

Happy

Multi Chevrolet service is very good. I been coming here since 1972.

Oil Change

I went for my first oil change. The oil change and courtesy car wash was free. While I waited for the service, my only complaint was that the magazine selection was poor - not one car magazine. Please put in some Motor Trend and Car & Driver mags. :-)

Very professional

Very professional staff.. On time with appts , explained what worked was done.. The only thing is they wait time can be longer than normal..

Thumbs up!

Staff is very informative and helpful. Been a customer since 2009 and never had a complaint.

Experience was professional.

Found personnel I dealt with courteous, professional and well informed

Assistant Manager

It was great, everyone was very pleasant and helpful. I love my Chev Trax.

Great services

Dan Price was a wonderful salesman and did everything he could to help me pick out the perfect Chevy Cruze for myself and I am extremely satisfied with his professionalism and my car.

I recommend this dealership

I bought 2 cars here years ago, and continue to like the dealership. Good pricing, not a lot of pressure.Service shop seems to run smoothly.Make a reservation, the service is better.

SUPER OUTSTANDING

The service was outstanding. I was given a loaner car which helped deal with all past and any current inconveniences. The mgr is always genuine, warm and polite... Always feel like he's concerned with me personally and that's rare.. The rep who assisted with me initially was very professional. My truck is repaired and running well. Thanks so much

Service At Multi

Always excellent service. Bino is terrific in keeping me informed on status of the work as well as the cost associated with it. He was proactive in addressing a recall problem that I wasn't even aware of since I did not get the notification.

Excellent service department

I had my car detailed and it looks brand new! Excellent service.

great service.

Just wanted to say the service reps were very helpful and courteous. I want to say thank you to Bino for helping me and taking care of the car. Thank you also to the young lady that was there also. Great experience.

office mgr.

They are always friendly and courteous.The car is always ready on time.

Great service

I found the experience very pleasant and professional.I was in and out in about one hour.I would recommend Jim Tino and Multi to friends and family.

"Certified Pre-Owned NIGHTMARE"

My girlfriend visited this dealership on her own, she test drove two cars a "CERTIFIED 2010 CHEVY MALIBU" and a "CERTIFIED 2014 CHEVY IMPALA". She decided to go with the Malibu for the better fuel economy and more affordable price. The cost of the car before they tacked on their "HIDDEN FEES (SERVICE CONTRACT) it would have only been about 12500.00 or less before interest from the bank. They tacked on an additional fee of 2495.00 FOR A SERVICE CONTRACT!!!!! At the time they explained the service contract only would cover OIL CHANGES AND TIRE ROTATIONS BUT WHAT THEY DIDN'T TELL HER IS THERE IS AN ADDITIONAL COST OF 2500.00 FOR THIS CONTRACT. I'M SURE IF THEY DID SHE WOULD HAVE SAID IF IT ONLY COVERS OIL CHANGES AND TIRE ROTATIONS THEN FORGET IT TO KEEP TO THE COST DOWN. That's just the start of the problems. AFTER SHE TOOK THE CAR HOME WE WERE DRIVING IN IT AND THE BACK RIGHT SIDE OF THE CAR MADE A THUMP EVERTYIME WE WENT OVER A BUMP, SO SHE DROPPED THE CAR OFF THE NEXT DAY FOR THEM TO PUT IT IN SERVICE. THE SERVICE GUY TOLD HER IT'S A USED CAR AND THIS IS WHAT YOU HAVE TO DEAL WITH BEING THAT IT'S USED. SHE HAD TO GO BACK TO THE SALES GUY AND HAVE THE SALES GUY INFORM THE SERVICE GUY TO FIX WHAT'S WRONG WITH IT AND NOT CHARGE HER ANYTHING, (LUCKILY WE WEREN'T CHARGED FOR THE SERVICE) HOWEVER, AFTER TAKING THE CAR BACK HOME SHE WAS THINKING ABOUT GOING NEW SO SHE DOESN'T HAVE TO DEAL WITH THE HEADACHES OF A USED CAR, WE TOOK IT TO A FORD DEALER TO SEE WHAT THEY COULD DO AND THEY VALUED THIS 12500.00 CAR AT AROUND 7000.00 DOLLARS. THE REASON THE VALUE IS ONLY AT AROUND 7000.00 DOLLARS IS BECAUSE THEY EXPLAINED TO US THAT THE MOTOR MOUNTS ARE BAD SO WHAT DID WE DO WE WENT BACK TO CHEVY AND TOLD THEM TO BUY US OUT OF THE CAR AND OF COURSE AS ALL DEALERS DO THEY DO NOT CARE AT ALL ABOUT HOW HAPPY OR UNSATISFIED THEIR CUSTOMERS ARE AFTER THEY GET YOU TO SIGN THAT CONTRACT. ALL THEY CARE ABOUT IS PUSHING THEIR CARS ONTO THEIR CUSTOMERS AND ONCE IT IS IN YOUR HANDS THEY ARE UNWILLING TO DO ANYTHING TO BE SURE THEIR CUSTOMERS ARE HAPPY. WE NOW HAVE TO BRING THE CAR BACK FOR THEM TO CONTINUE TO REPAIR EVERYTHING ON THE CAR THAT IS BROKEN AND HOPE THAT EVEN AFTER THE SERVICE CONTRACT WEARS OUT NOTHING GOES WRONG WITH THE CAR. I WOULD NOT RECOMMEND BUYING A CAR FROM THIS DEALERSHIP THE FORD DEALERSHIP WHICH IS JUST A LITTLE FURTHER DOWN THE ROAD IN SPRINGFIELD NJ SEEMED VERY WILLING TO TRY AND HELP US BUT UNFORTUNATELY THEY WERE UNABLE TO BECAUSE OF WHAT THEY VALUED OUR VEHICLE AT. THIS DEALERSHIP DOES NOT CARE ABOUT ITS CUSTOMERS AT ALL I WOULD NOT BRING MY FAMILY HERE I WOULD NOT BUY FROM HERE UNLESS YOU ARE A MECHANIC AND HAVE TIME TO CHECK THE CAR FULLY BEFORE YOU PURCHASE IT.

Great Service

The customer service excellent and atmosphere was calm and relaxing. Schedule appointment was there at 11, they told me it would take 1 1/2hours, I was out on time. Happy Customer!!!!!

Great service and Reliable vehicles

Our family has been purchasing vehicles at Multi Chevrolet for over 25 years. Everyone has always treated us with respect and honesty. We will continue to buy or lease our vehicles from Multi Chevrolet. We currently have a 2015 Chevrolet Equinox and a 2004 Chevrolet Silverado both from Multi Chevrolet. Thank you for the great customer service and our reliable vehicles.

great service

I always get good service at multi. Bino and the rest of the staff are great.

Dominick Ragozine

everything from start to finish was excellent. the buying process was great all involved was courteous friendly and helpful.

PRESIDENT

SERVICE WAS COURTEOUS, MISTAKE FREE, AND AS IT SHOULD BE.

Great staff. Great service. Great facility.

I can't describe how personable and knowledgable the men and women of multi Chevrolet are. You would need to see for yourself! Very professional and very helpful.

If you want a great buy, Cyril is your guy!

I walked into Multi-Chevrolet with the hopes of finding the perfect car for me. Upon entering, I was immediately greeted by Cyril, who was friendly and making jokes right off the bat. He took the time to listen to what my exact likes were in regards to a car. After talking for a while, we walked out to the large parking lot, where there is a great selection of cars. The first thing that Cyril said was, "if you don't mind, there is a car I would like to show you that I think you're really going to like." Can you guess what happened next? It was just the car for me and the one I ended up purchasing that day! Cyril did not put any pressure and he took his time going through each step of the long process of buying a car. He provided a relaxed and comforting atmosphere. I highly recommend that you go to Cyril if you are interested in leasing or buying a great car from Multi-Chevrolet. He will do his absolute best to find a car that is made for you without making you feel any pressure at all! Great job Cyril!!!

xxxxxxxx

This is Deborah not Deirdre. As usual exceptional service, although I didn't get to see Beno, whom I usually deal with :(

Great service

Amazing salesman. Very satisfied. Everyone was very friendly. I test drove the car I bought. Very pleaded with the outcome

Excellent service

The service writer was courteous and thorough. He listened to my requests and ensured that everything was addressed. Upon completion of the work he noticed me as promised. When I came to pick the vehicle up, he explained everything to my satisfaction.

Great staff, easy process

I just bought my 2nd car (2014 Chevy Cruze 1LT) from Multi Chevrolet and will definitely buy another one from them if the time comes. Very friendly and well informed sales staff actually knew the cars they were talking about rather than reading from a brochure. I played out my options with price and financing and we agreed on a number I was very happy about. Finance process was quick and no nonsense. Other dealers try to force add ons and add useless things to increase their profits. I was shown several things which i kindly declined and received no push back from the dealer to insist on anything. Salesperson then helped me set up my bluetooth and Onstar before leaving the lot with my new car. I was contacted 5 days later that my new license plates had arrived. Very quick turn around compared to other dealers. Extremely satisfied with the entire process. I have also used their service department in the past and have been very happy with those experiences as well.

NICK1

Very Good. Deling with NICK was Excelent communication and feedback.

Great Service

My truck was serviced and ready on time. Everyone was very nice. Enjoyed waiting in the waiting room with coffee.

Great team!!!