Opelika Ford Chrysler Dodge Jeep

Great service

My agent Rusty was very nice, straight forward and made sure we left with the vehicle we wanted. It was a very good experience.

Great service, timely turnaround

It was our son, a student at Auburn, who used your service. He said he was very impressed with the thoroughness of the work, and the timeliness of the turnaround. He will definitely come back!

Great experience great staff

It was a great experience Berk was our original salesman but he kept putting us off so Rusty came in and was a lot of help

Great Customer Service

Their willingness to work to find me a vehicle that fits my needs and financial status. Would recommend their facility to friends and family looking to buy a new vehicle.

Courteous, helpful staff

Courteous, helpful staff. An overall good customer service experience. Car was repaired in a timely manner. Any questions and concerned were answered by a knowlegeable staff member.

Excellent service and very friendly

Staff was the most courteous and helpful I have ever dealt with at any dealership in the 5 states I have bought vehicles in.

Opelika Ford

As usual, my experiences with the dealership are pleasant. Everyone is polite and very helpful. I recommend your services to everyone I know.

Great Service

My time there was interesting, and the staff was very knowledgeable. My, at the moment, problem was solved quickly enough.

Amazing experience

The honesty from everyone we dealt with. No surprises throughout the visit! We had a quick and easy sale even with each signer having a bankruptcy. We got an amazing interest rate that we didn't think was even possible! We LOVE our new truck! I have already referred two people to Opelika Ford!

Great service department experience!

Service writer, Charles, very professional & courteous! Dealership diagnosed problem with my car was told it was a problem that was covered by a recall so there no charge to me. Yeah!!! Part ordered and car repaired in one day. Courtesy driver provided me ride home & picked me up to take me back to pick up repaired car. Your courtesy driver service made it possible for me to be self sufficient in a town new to me.

Great service

Laura, the wonderful person at the service desk, was great to work with. She kept me informed about the status of my car repairs.

Best dealership for sales and service.....

The folks at Opelika Ford made buying my 15' F250 quick and easy and the service department was just as great. The helpful folks in the service department went above and beyond to fix properly what another Ford service department couldnt. Cant say thanks enough.

Great sales and service....

Opelika Ford made buying my new F250 a breeze and their service department is just as great in their work. After dealing with Opelika Ford I'll never shop or have my vehicles serviced anywhere else. Great buch of folks, quality work, and easy to deal with.

Very Rude Customer service

We went to this dealership because it was so close to work. While we were there the woman we dealt with at the service desk was extremely rude. Laura was her name. We rented a car while we were waiting for our new car, had the car maybe 2 weeks and when we returned it they claimed we damaged it and would have to pay for it immediately. When I asked for proof we damaged it she refused to show us. we ended up not buying a car from them and managed to get the exact same car some where else for a lot less. I will never do service with this place again!

Do not trust these people!!!!

Friendly in beginning. Then very shady when it comes to money. We left not agreeing on buying a car and were contacted and we told them we were not buying a car there, that we already bought one somewhere else. Even though they knew that they still proceeded sending out our information to I don't know how many banks resulting in constant credit pulls. Contacted them and spoke to a manager that was extremely rude. Those people are not to be trusted!!!! I do not wish this experience on anyone!!!

Worst service department ever!!!

I waited forever for someone to look at my car and then was told I would have to make an appointment for someone to kook at my car. I just wanted them to look at it for 2 seconds and order the part for my light then I could make an appointment to get it fixed!!

Wish I Could Do It Over Somewhere Else!

If I could retract this buying experience, I would. The purchase went great, they were extremely helpful in getting the deal done. The problems started immediately after the sale. They were advertising a free TV with every deal, when I ask them about my TV they said they did not include one. Sounds like it wasn't all that free, huh? Then on Tuesday after the purchase on Saturday I received a call from the finance company that raised some concerns. Now I will accept the blame for not reading the credit app before I signed it, but my salesman had padded my job time as well as my wife's on the app. Then it took 3 weeks to get a due bill completed. And adding fuel to the fire, not one time did they initiate a call to let me know what was going on. I would advise anyone thinking about buying a new or pre-owned vehicle not to even consider Opelika Ford!

Women Can Feel Comforable Buying on Their Own

I had a wonderful experience buying my Used Car from them! Being a young woman purchasing a vehicle on your own can be scary, but they made me feel comfortable. It is a family oriented business and you can tell! I would definitely recommend Opelika Ford Chrysler Dodge Jeep Ram to all my friends and family... and already have!

Fast and easy buying process!

My husband and I had less than perfect credit and they went above and beyond to get us out of our truck and approved for a new car. Thank you for taking the time!!!

Will never do business again

We drove 2 hours to look at a specific truck they had and ended up buying it, it took all day to purchase th unit. normal process. after we noticed that the headlights didnt match. this truck had been wrecked and repaired ($700 Headlight) called the salesman and brought the truck back he said he would try to help us out and that no one at the dealership noticed it either. while we were there we were getting the oil changed and the service tech revved the truck so hard that smoke was coming from tail pipes. we went through the general sales manager to the service manager to the sales person. left didnt know what right was doing no communication and not a single phone call was returned. I wouldnt recommend this dealership to anyone.

Not keeping an agreement

I went to the dealer on a 12 Chevy Cruz that was use the person I talked to assured me that we could work on the price. So I mad the 60 mile trip there when I got there they start off nice then when we we talked about the price they said they could do nothing and that the price was set then when they did the credit check the finance manager comes out and talks about my credit in front of everyone in the lobby. At that point I just left very upset who desire that I guess they do. My bad experience at this place.

BEST DEALERSHIP TO WORK WITH EVER!

They worked with us and helped us get the best deal for our family and our money. People are nice and well informed. Financial people know what they are doing. Will return for our next vehicle. Thank you

Best buying experience!

We purchased a new 2013 Ford Taurus from Berk at Opelika Ford this past weekend and our experience there was truly the BEST experience we've ever had buying a car! They went way above and beyond and we highly recommend them to everyone we know. Berk and the team made our impossible situation into a possibility (we received unexpected orders to go to Korea and needed to sell both of our current vehicles we owned that had negative equity because we can only take one vehicle). Thanks to them we not only got an amazing vehicle for an unrealistically low price, but we have saved thousands of dollars in addition now that we don't have a vehicle sitting in storage. We can't thank Berk and everyone at Opelika Ford enough for what they have done!

Great Service

Hometown Ford did a fabulous job servicing my Lexus SUV.

great service, timing was good wait time was short

Kevin did a nice job taking care of my needs, very efficient

Always great service!

I bought my 2008 Ford Focus from Hometown Ford and have always gone back for servicing. They are always extremely helpful and give accurate information, which I so appreciate.

Service and overall experience

As always, I received great service and friendly help at Hometown Autos. This is the only place that services our vehicles. We have bought five vehicles from the dealership and each time we have been very happy with the service that we have received.

Professional & courteous

Recently had my new Explorer serviced. As always, staff was professional and courteous. David even arranged for my wife to have a loaner vehicle to attend to business while ours was being serviced. I always recommend Hometown, Opelika to friends and associates.

Fast and Friendly Service

Fast and Friendly Service. Salesman was very friendly and very knowledgeable not pushy at all. That was what helped me make my final decision to purchase at Hometown. Great service. Great price.

Easy process, no hard sell.

Found a great deal on a Certified Pre-Owned SUV online. Contacted via the contact page and four hours later surprised my wife with her new car. The staff was super friendly and really had a no pressure process.This is my second purchase from Hometown, they didn't know that but still treated me like family. My next purchase from them will be a 50th Anniversary Mustang, y'all better get in line.

Excellent 9200 mile service.

Service on my F150 Super Crew Pickup was excellent and timely. John Hink

Barry Crenshaw

Very Friendly people. We have bought our last 4 or 5 cars from them.

Helpful personnel and great service

I have been using Hometown Ford service department since 2010. The service personnel are very helpful and knowledgeable for what ever the reason for the visit. If you are waiting for the service, the waiting area has anything you need to make the visit comfortable. If you leave the vehicle, you are contacted promptly when the service is complete. They send reminders for service due to those of us who have trouble keeping up with the miles. I would highly recommend Hometown service department to anyone needing their services.

Great Service

Service is always fast and efficient. Personnel are courteous, friendly, and knowledgeable.

Routine Service

I brought my 2012 Taurus in for my 20,000 mile service and received excellent service. Thank you and God bless.

Where they remember you.

I always have an easy time scheduling service, and the service manager is really efficient. When I wait for my car, it never takes too long.

Great Service

I bought a new set of Michelin tires for my 2010 Ford Flex. The service department was great and they had the best price in town! Hometown is the best place to get a Ford serviced in Lee county!

Great Service!

We had an enjoyable experience at Hometown. They offered us wonderful service, fast and easy purchase and friendly staff! We highly recommend getting your next vehicle with them. PC12312011

Internet Buying with Hometown Autos was fantastic

We found the vehicle we wanted via Cars.com with Hometown Autos. We were able to complete all negotions via internet and phone conversation with a saleman. Eric McDade was a fantastic salesman. He was courteous and friendly and it was like chatting with a friend. He was very straight forward and patient and was willing to work with us in any way possible. I really appreciate his great attitude! We drove to Hometown Autos from Columbus, GA - a 35 minute drive. It was worth it! If you have the choice, go with Hometown Autos!

Great car buying experience

Easiest car buying experience I have ever had. Friendly, knowledgeable sales staff. I will definitely buy another vehicle from this dealership. Overall experience was excellent.

Wonderful Staff

The entire sales staff at Hometown Ford was great. They helped my husband and I with a new lease of a 2013 Explorer. It was the easiest experience we have had we have had when looking for a new vehicle. We have bought two other vehicles from them, but this is our first new vehicle. I would highly recommend them to anyone!! PC12312011

GREAT EXPERIENCE!!!!!!!

MY HUSBAND AND I LEASED A NEW 2013 FORD EXPLORER ON 03/07/2013. THE WHOLE EXPERIENCE WAS PAINLESS FROM START TO FINISH, IT COULD NOT HAVE BEEN ANY EASIER. OUR SALES PERSON WAS JODY AND HE TOOK GREAT CARE OF US. THIS WAS OUR FIRST LEASE AND EVERYONE WAS SO HELPFUL WITH EXPLAINING THE DIFFERENCES IN RETAIL PURCHASE AND LEASING. WE ARE VERY HAPPY WITH OUR NEW SUV AND WE WILL BE SENDING OUR FRIENDS AND FAMILY TO THEM FOR THEIR NEW/USED VEHICLE NEEDS. I WOULD LIKE TO THANK JODY, MACK, BRUCE, MARRELL, AND THE REST OF HOMETOWN'S EMPLOYEES FOR A GREAT EXPERIENCE!!!!!!!!!!!!!!

GREAT PLACE TO HAVE A VEHICLE SERVICED

I DO NOT OWN A FORD VEHICLE BUT MY SON IN LAW WORKS IN THE FORD SERVICE DEPARTMENT. HE HAS BEEN WITH FORD MOTOR COMPANY FOR SEVERAL YEARS AND HAS ALWAYS TAKEN CARE OF ALL OF MY CARS. THIS IS NOT YOUR TYPICAL DEALERSHIP SERVICE EXPERIENCE. EVERYONE IS ALWAYS SO WILLING AND READY TO HELP YOU. THERE IS AN OLDER MAN THAT DOES MY SERVICE. HE DOES A GOOD JOB AND IS VERY THOROUGH, HE LETS ME KNOW ABOUT ANYTHING I NEED OR WILL NEED AT MY NEXT SERVICES.

Outstanding!

Everyone at the dealership was wonderful! I drove off with my new Ford Focus and I absolutley love it! Thanks!

Oliver Jackson Potts, Jr.

I recently purchased a Ford Mustang at Hometown Ford Chrysler Dodge Jeep in Opelika, Alabama. The whole process was very easy and the sales staff were exceptional.

Good Dealer

Helpful staff, more knowledgable than others, got a good deal although they would not come off the selling price on a used car, but did add in several extras.

No pressure & good people

They found the vehicle I was looking, my dream truck. No hassel on price or financing. Great people to work with.

Wonderful Experience

The Staff of Home Town FDCJ were a pleasure. Very respectful, humble people. They will do their best to make sure you leave happy. I am very happy with my 2013 Dodge Durango. This SUV has everythign I wanted and rides great. I would 100% recommend this dealership and plan to return to make my next purchase. PC12312011

Great Customer Service

I just recently purchased a new 2013 Ford Escape. I was an owner of a Honda Civic, but I was looking to make a change to a smaller SUV,and I thought the Honda CRV was what I wanted, but when I drove the Ford Escape I knew it was the one! It has all the features I wanted and more! I'm really happy I bought the Escape, and Hometown Ford made it happen. They have great customer service, and friendly salesmen. Bradley Henderson was my salesman and he was terrific.Matthew Bradakis and Mac McDonald were very helpful and friendly. I was so glad I chose the Escape and Hometown is definitely the place to shop! PC12312011

Great Customer Service

I just recently purchased a new 2013 Ford Escape. I was an owner of a Honda Civic, but I was looking to make a change to a smaller SUV, and I thought the Honda CRV was what I wanted, but when I drove the Ford Escape I knew it was the one! It has all the features I wanted and more! I'm really happy I bought the Escape, and Hometown Ford made it happen. They have great service, and friendly salesmen. Bradley Henderson was my salesman and he was terrific. Matthew Bradakis and Mac McDonald were very helpful and friendly. I was so glad I chose the Escape and Hometown Ford of Opelika, AL is definitely the place to shop!

AWESOME PEOPLE!

Once again Reed Sanders and his crew have made it possible to get us into a new 2013 Ford Fusion. A few emails and messages, he was about to get everything together in just a few hours and all we have to do was sign and drive. His dedication to customer satisfaction is second to none!! This is our second vehicle we purchased from Hometown and we will NEVER go to any other dealer!! Thank you!!

Great Service

I really enjoyed my experience with this dealership. I was looking to trade my old car in for a new one and they already sold the one that I wanted but Melissa went over and beyond to look elsewhere to find me one and have the next day! The people were really nice and our salesman Mr. Allen was very helpful as well. I would highly recommend this dealership to anyone!!Promotion Code:PC12312011

great dealership frienldly people

great dealership got the car i wanted staff were very helpful

Top Notch Service and Respect

Hometown gave me the best vehicle buying experience I have EVER had! My sales rep. Mr. Reed Sanders was the nicest and most helpful guy I have ever had the pleasure of dealing with. I even got to meet their General Manager who made me feel right at home and comfortable. Everyone there was soo nice and I would suggest anyone who may be in the market for a new or pre-owned vehicle to visit Hometown and ask for Mr.Sanders, he will treat you right!

Purchase New Truck

Our sales rep was Reed Sanders he was wonderful from the start of our purchase to the last. He made it possible for us to purchase our 2013 ford f 100 we was upside down in our other vehicle and he made it possible for us to purchase the truck we really wanted and to keep our payment so we could purchase the truck we wanted. he was great. please go by and talk with Reed if you are thinking about buying another vehicle.Everyone there is so sweet . Reed made ours a merry Christmas and wishing everyone there one to .they worked very hard to make this happen

change oil and filter, inspect,

took less than 30 minutes to complete task,every one was friendly and courteous,this dealership is helpful to out of town customers like me

Services

Today I visited the Home Town Ford dealership for my initial services on my 2012 Harley Davidson F150. I was greeted with warm and friendly services at the services department. They were very professional, yet very courteous. I was advised on the nature of services that would occur and how long it would take to complete the task. My sales rep Reed Sanders also stop by to ensure I was getting the best treatment . Home Town Ford has the best employee I have ever had the privilege of doing business with. If your look for a great vehicle please stop by for a visit, you want be sorry you did. Ask for Reed Sanders sales Rep.

Had a great experience

Started with an internet search and contacting the dealership via the website. Got a quick response from Reed Sanders and set up a time to see what they had. Ended up getting a new Ford Focus hatchback and couldn't be happier. Nice bunch of folks.

Great People!

They worked for an entore week to help us out get out of two vehicles and into a Ram 1500. We knew it was a long shot, but the people at Hometown battled every day for us to make it happen... and the did!! Said that since I was Retired Military, they would fight for us as hard as i fought for them. They are a TOP notch facility and family! Thanks Reed, Virgil and Bruce!!

great experience

everyone was really nice. never felt like we were being pushed into buying something. I will recommended hometown ford to my friends.

Dodge Caliber Heat 2011

This dealership was honest and made the experience easy. The staff explained options in great length without trying to get a sell. Reed was my contact/seller, He was extremely patient & understanding as I had two children tag along. The staff played with my kids, giving me the ability to discuss options. I was really comfortable with my selection and the team. Thanks so much Hometown...

Great Experience

We bought the 2012 Ford Edge Limited and experienced excellent customer service, high integrity, and straight shooters. Would recommend John Corbin to anyone searching for a Ford vehicle.

This is the best dealership I have ever dealt with!! You...

This is the best dealership I have ever dealt with!! You couldn't ask for better people. We not only bought a patriot on Thursday, but went back the next morning and purchased a new dodge ram. Thanks again to the wonderful staff at Hometown, you guys are the best!!!

Want a seamless car buying experience?

Then go to Hometown. They will do whatever is necessary to close a deal with you! The service is impeccable and you won't spend all day and night negotiating!