O'Malley Automotive Inc.

Service which satisfies

Today's visit was a follow-up to last week's as the shop had to order the brake pads. The staff at the Service Dept. is always so friendly, helpful and competent. Since we live in Stevens Point (about 35 miles away), we appreciate not having to wait in the lounge very long each time we bring the car for servicing.

door repair

I continue to be amazed regarding the people and their kindness and attention to detail. Kathy is an outstanding professional! Thank you. Listening is such an important part of customer service. My time is always respected. By far, the very best dealership I have had the privilege to work with.

All around great place to do business

I bring our vehicles to O'Malley because you perform very acceptable repairs, prices are fair, and I have come to trust you.

Dont use omalley service!!!

Had warranty repairs done and they made me pay for their deductible. After repairs were done a part they removed and put back on started to leak but would not cover it. Dont use their service they will try to get as much out of your pocket as they can.

Not a great experience from the beginning.

Started with email contact, and even though I specifically said "email is better" of course the guy called because that was easier for him. Didn't know what was on his own places' website and didn't read the information that I had already submitted on the website. Ummed and stalled on the phone, and was very unhelpful. He emailed later that the new car I was interested in was on it's way to the dealership. I asked to stop by on my way out of town to get an appraisal on my trade. I said I'd have about 20 minutes. He said that he was going to let me take "his price" somewhere else and that he would "sell me a car" so I wouldn't have to go anywhere else and that would "take time." . I haven't had this kind of dark ages, probably sexist, car experience in a while. So I went somewhere else and had a great experience buying a car. Complete lack of knowledge, or care, or respect. don't recommend.

Great Service

Eric is all about excellent customer service . He always makes you feel that you are his only customer. O'Malley Cadillac is fortunate to have him.

A very fine experience

We were well-treated by the young and energetic O'Malley sales consultant who dealt with us, in contrast to another unnamed dealer. Late Sunday night, we had queried on one of the search engines/browsers on the Net and asked for a price on ATS. Early Monday morning, we found a response and soon afterwards, Cody called to say that he could see that we have read his message and invited us to come in person to check out the O'Malley lot. We arrived early but Cody was ready for us and gave us undivided attention and he gave us a 30-minute lesson on how to use all the features of the car when we picked up the car the next day. We feel that you folks are interested in selling and your staff was making sure that we would be totally satisfied when we bought from you. We are. Thank you!

Great Service Dept

Enjoy having my Cadillac SRX serviced the service staff has always been very nice and will be returning again when needed.

Great Service! Always greeted with a smile.

We had our front brakes replaced on our 2010 Malibu. The work was completed sooner than promised. They called me to let me know that the car was ready. Always a nice experience when visiting at O'Malley's.

Great people. Great service

The experience was wonderful the people were great although I had locking lug nuts that they could not remove because they did not have a wrench therefore my tires could not be rotated but all in all the experience was great

Friendly professional service department

Super fast repair. Awesome friendly service. I barely had time to finish my complimentary coffee! My only regret, I didn't originally buy my car there. I am keeping them high on my list of dealers. Thank you O'Malleys!

New CRV

Purchased a 2015 CrV after exploring on line. Internet price was better than Truecar at another dealer. Purchase easily completed with friendly staff. Have been using this dealer for other purchases and they have always been honest and straight foward. I am so happy I was able to use them again

HappyCustomer

I have contacted several dealerships and ended up purchasing a new 2014 Honda Accord at Omalleys.. Our salesperson. Shane , has been in contact with us to confirm apptmts.. he had several cars to show us.. Matt also helped out as Shane had another customer.. We were happy they would work with us and our needs..

Email contact

I know exactly what I want and so went on line to investigate prices etc.. I was contacted by Shane soon after I sent the email.. He had questions and I answered them.. since I am out of Wis right now I told him that we could get in touch again in a month.. He was very courteous and asked if it would be ok to call.. so things are set up for a phone call.

are they in business to sell cars?

I made email contact, was told another person would be contacting me to assist... took days, and then had little adequate info about the specific car I had interest in. A standard manufacturer picture, and not one of the actual car. Someone dropped the ball, and another person asked how my experience has been, and when I explained, they apologized, and stated they would insure that person contacted me. They did, saying they were off and answered a couple questions. When I responded back, they said the car had been sold..... FINE..... Like I really wanted to drive the 3 hours to see this vehicle..... Answer..... YES... I WOULD HAVE!

A great reputation that has spanned generations

Bought a Pontiac, and a Cadillac there when we lived in WI. Now I've moved back & considering buying another Caddy. O'Malley's would be FIRST on my go-to list. We did business with Tom O'Malley - personable, considerate, businesslike and professional, upfront and sold us great cars at fair prices. I see only 1 rating, but they agreed about O'Malleys.

Amazing!

This dealer has amazing service and is my Honda I just bought is great. I just also got my wifes Accord's leak fixed and it was done perfect and no leaks what so ever. We just bought my daughter a 2011 used Honda Civic and it was sold properly! Thank you for your great service and I would reccomend this dealer to anyone!