O.C. AUTOHAUS

5.0
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0


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Car buying experience

4.8
Keith Manning on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Kudos to Lynn! She made my experience seamless. The customer service and attention to my needs were unsurpassed. I was satisfied with all that mattered throughout the process.Thank you


The Best Car Buying Experience

5
Khalil Ismail on 02/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The best car buying experience i have ever had. All I can say is wow. PS. I have bought over 30 cars for me and my family over the last 32 years.


Very professional!

5
Sara L. on 12/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very professional and accommodating. We had a great purchasing experience.


Great experience!

5
Ileanne P. on 12/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Warm, friendly service. Family atmosphere. Staff works with customer budget. Also works on making their customers happy!


My exprience was excellent.

5
Eureka Norris on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was excellent. We felt very comfortable and like we were becoming friends :) I definitely will be back soon!!


Great experience!

5
Hillarie and Michael Combes on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mrs. Ho proved to be very knowledgeable and helpful. She enabled us to upgrade our car with a great buying experience.


Experience was awesome!

5
Jonathan Lee on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Experience was awesome. Fast and easy. I would love to work with Lynn in the near future.


Susie Galvan

5
Susie Galvan on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Kifah was so easy to work with and made my experience so much easier.


Extremely helpful!

5
Kris Gomez on 05/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Extremely friendly and helpful. Will definitely come back!


A great experience!

5
Kim Hoyt on 04/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the first phone call to driving off the lot with my new Lexus convertible, Mike Wu took the time to help me. He walked me through the car, the paperwork, and was very friendly and knowledgeable. I felt completely comfortable for the first time in a dealership. A great experience!


Straight forward and honest!

5
Yasmin Khalil on 03/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fantastic! I have never been treated more kindly by both the finance manager and Lynn. They were courteous and professional and gave me a great deal on the SLK. All other dealerships usually tell you a price then once you get ready to buy, the price goes up a bit. Not these guys, they are straight forward and honest!


I would recommend to my friends!

5
Bethea Gregory on 03/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Lynn was extremely helpful and knowledgeable of the car. I would recommend her to my friends.


We were in and out in 45 min!

5
Andrew and Holly Rodriguez on 03/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was our first time buying from an online search. Lynn was very nice and professional. We came out from Temecula and would do it again. Thank you so much for having all of our paperwork ready when we got there. We were in and out in 45 min.


Wonderful car buying experience !!

5
Niko on 12/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was planing to go to several different dealers to look for the car i wanted but O.C. Autohaus was my first stop. i was really not planing to buy there but........ After meeting with Kifah and the wonderful staff there i knew there was no reason to go anywhere else. Kifah explained all the pros and cons of the models i was considering and at that point i realized he was treating me more like family than a customer. The deal that he gave me was great. If i was to sell this car today i would make money.The care was in great shape (like new) and more than i expected. Kifah also included a very expensive back up camera at their cost among other extras. Financing there was at a super rate and among one of the lowest that i found. I would recommend O.C. Autohaus highly to anyone looking for a wonderful car.


Wonderful buying experience!!

5
Tamara Cruz on 09/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a wonderful car buying experience with OC Autohaus. Lynn was such a pleasure to work with. I will definitely refer friends to this dealership!


By far the most humble place to purchase!

5
Karen and Daymon Scott on 09/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in and very pleased with the service and respect from the sales person. She took her time to explain and talk to us about the car and purchase of the car. We have bought many cars before and by far this has been the most humble place we have purchased.


Great selection and highly recommended!

5
David Edwards on 06/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've purchased many cars from OC Autohaus, they have a great selection of high-end, luxury automobiles to choose from. I really enjoy working with Keifa, he always takes care of me and I'm confident that I'm getting an excellent deal. I would highly recommend going to OC Autohaus to buy your next car!


100% satisfied!

5
Kendya Wyatt on 06/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Lynn has excellent customer service. The owner was communicating and understanding. The 2008 Lexus did not have Lexus mats, but the owner will order some mats at no charge to me. I would definitely recommend OC Autohaus to friends and family. I'm 100% satisfied!


I 'm very regret when bought a car at this dealer.

0
Anthony Tran on 06/15/2014

I'm very regret when bought a car at this dealer.The car got a lots of scratches that I didn't see until I wash the car at home.They used marker and paint that cover so when I washed ,water made the paint and maker gone.Finally the scratches appear.So, I recommend people who wants to buy car over here have to be careful.


Best car buying experience ever!

5
Melinda Murray on 05/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Linh was very helpful and professional from the moment I spoke with her. My experience at this dealership was wonderful. Everyone is knowledgeable and polite. Best car buying experience ever!


Beyond my expectation!

5
Tasha Waller on 04/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kifah provided exceptional, proficient customer service. He is very well immersed in the products (vehicles) and provided exemplary, detailed information. The process ran smoothly and upon entrance to the location I was greeted by staff that were appreciative of my business. The overall engagement was painless and I left happy; beyond my expectation!


We will keep coming back!

5
Barry and Luci Walker on 03/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We loved our experience here in 2013 where we purchased our S Class Mercedes and we love the sales people and great deals. We will keep coming back!


Will definitely come back!

5
Eric Vu on 03/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is now my second purchase at this dealership and they are friendly, knowledgeable, trustworthy, and I will definitely be back!


Peased with service from beginning to end!

5
Wendy Watson on 01/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was pleased with service from beginning to end, Lynn was very helpful and patient, and most importantly worked to get me a good rate.


Very pleasurable and enjoyable experience!

5
Sarkis Enfiedjian on 01/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It has been a very pleasurable and enjoyable experience starting from my first phone call to the point of driving off the lot. Professional yet relaxed environment. Lynn was very instrumental in the purchase of my dream car. I just want to add that Lynn has been very professional, helpful, sweet, and has a great personality. Made me feel that I could trust her during the purchase. I would really recommend her to any of my family members.


VERY PLEASURABLE AND ENJOYABLE EXPERIENCE

5
SARKIS ENFIEDJIAN on 01/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

IT HAS BEEN A VERY PLEASURABLE AND ENJOYABLE EXPERIENCE STARTING FROM MY FIRST PHONE CALL TO THE POINT OF DRIVING OFF THE LOT. PROFESSIONAL YET RELAXED ENVIRONMENT. LYNN WAS VERY INSTRUMENTAL IN THE PURCHASE OF MY DREAM CAR. I JUST WANT TO ADD THAT LYNN HAS BEEN VERY PROFESSIONAL, HELPFUL, SWEET, AND HAS A GREAT PERSONALITY. MADE ME FEEL THAT I COULD TRUST HER DURING THIS PURCHASE. I WOULD REALLY RECOMMEND HER TO ANY OF MY FAMILY MEMBERS.


Best experience by far!

5
Kris Hind on 12/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased 12 cars in my lifetime. This experience was by far the best process and deal I have received. I recommend OC Autohaus to all my family and friends.


Excellent customer service and genuine niceness!

5
Gerald Peoples on 11/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After speaking with Lynn on the phone, I received a follow up phone call from the finance manager. The day of my purchase I received a call to ensure I was okay and if I needed any assistance. On my arrival I was warmly greeted, shown my car and had a wonderful test drive. If you see the common thread, excellent customer service and genuine niceness. All the keys you need to get repeat business!


No better deal

5
Susanne Reid on 10/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Welcoming personnel - makes you feel like you cannot get a better deal anywhere else. Then when you see the numbers, you indeed can't get a better deal anywhere else! Terrific!


Low stress experience!

5
Phillip Reid on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Amazing experience, both in selling cars and in buying a new one. Additionally the help with financing was out of this world. A very good, low stress experience!


Wonderful experience!

5
VA on 09/24/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the initial call Kifah was very helpful and I enjoyed the experience.


Best experience!

5
Jose A. on 08/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was by far the best experienceI have received at a car dealer.


The best rate!

5
R. Garcia on 07/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the most wonderful experience with OC Autohaus. I have purchased vehicles in the past and none of them compare. Lynn was very honest and helpful. I appreciate OC Autohaus giving me the best rate possible. I felt like family with Lynn and Kifah. Thank you guys!


Happy outcome!

5
Steve N. on 06/16/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A relaxed, easy going car buying experience. I got the vehicle I wanted at the price I wanted. Very happy with the outcome.


Comfortable enviroment!

5
Brent J. on 05/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The experience was great, no pressure, friendly, comfortable environment, good value and no hassle negotiations. Highly recommend! Also, the Tacos they bought us were excellent.


The Best Car Buying Experience Ever!

5
Greg G. on 04/19/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was prompt, friendly, and very helpful.They went out of their way to give us great customer service. We will definitely be back for our next purchase.


Great Service!

5
Gary C. on 04/19/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found the car I wanted through the internet. Contacted sales person, worked out the details and payment over the phone. It was an easy painless experience.


MBZ S350!

5
Luci Walker on 03/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Extremely great experience upon arriving. We met Kevin and said we were just looking and allowed us to take aour time and when we saw a car we were interested in he treated us fantastic! He did what he should, he let the great inventory they have here sell itself! Definitly will send over our friends to Kevin!


I am back!

5
I am back! on 10/28/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my 2nd purchase from OC Autohaus. Buying experience is still the best I have had. Will never go any where else even if I left the state.


Awesome!!

5
Ampdup on 09/09/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my first car at OC Autohaus today! I contacted the manager, Tim, yesterday to see if the Scion XB that was shown online was still in stock. It was, so we went to check out the car, and it looked exactly as it appeared on the ads online. The team at OC Autohaus then drove the car to the mechanic of our choice to have it check out. The car was in perfect condition. Later the same day, we went in to finalize the deal, with the help of Lynn. The whole process was incredibly smooth and easy! I would recommend this place to any friend or family member looking to buy a car. Thank you to Tim and Lynn for this great first impression of car buying.


No pressure buying!

5
Ampdup! on 09/09/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my first car buying experience and it went so smoothly! Every one was very helpful and I didn't feel any of the pressures that are usually associated with buying a car. I would recommend OC Autohaus to any one!


Smooth!

5
Brian J. on 08/30/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Business transaction was smooth. Salesman was patient and not pushy. The car was exactly as it appeared in the pictures.


Great service!

5
Dave L. on 08/11/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you Tim. Bought the 2004 MBZ SL55 with 86k miles on it.Trusted Tim and the dealership to buy sight unseen. Had the car shipped to Canada. Exactly as described and advertised! Thanks for the great service. I am now the envy of all my friends at the local watering hole.


Great experience!

5
My blue Cayenne on 06/08/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Truthful, upfront and honest. A great experience and would purchase here again!


Cadillac!

5
Lenamarie on 06/03/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very fridly staff. Family owned and operated, they make you feel very welcome. Great financing with a great deal on our Cadillac Escalade. Thank you very much..


MBZ E550

5
MBZ E550 on 05/05/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Low key, low pressure sales. Salesman knowledgable. Car ready to be tested.


BMW 750

5
BMW 750 on 05/05/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best car purchase ever. Great team and very kind. Will definitely refer more people and will come back..


$32,888

Mileage: 73173

Color: White

Transmission: Automatic

Body Style: Sedan

City: Westminster, CA

Engine Type: 6.4L gas

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