O'Brien Ford

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 5.0 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Alec Simpson Obrien Ford

5
Dustin Gossage on 11/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the second vehicle I have purchased from Obrien Ford and Alec Simpson. As always a very good experience and will carry on giving them my business.


Alec Simpson Obrien Ford

5
Sheila Quijas on 11/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The entire staff was absolutely wonderful, from sales to financing.


Great deal at O'Brien Ford

5
Haley on 10/12/2016

Buying Process: 5.0 Overall Facilities: 5.0

Just bought a great used 2014 Escape from Chuck Logsdon at O'Brien Ford.Very happy with the financing and terms of the deal.Really looking at driving my new Escape on vacation.


Alec Simpson Obrien Ford

5
susanne on 09/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very friendly, and knowledgeable, Awesome expeirence !!!!!!


I Really Like Ford

5
Ken on 09/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought 12 New Ford's form Chuck Logsdon at O'Brien Ford of Shelbyville Ky . Just bought new Ford Super Duty today.They have treated me very good over the years and are great people to work with.So if you are shopping for a car or truck give them a visit.


2016 Ford F150-Jorge Pantoja

5
William Renteria on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my third time buying a truck from Jorge this time was a new one!! I am sohappy!!.I will buy again from Jorge !!!


Alec Simpson Obrien Ford

5
Randy and Denessa Harper on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was Great experience again buying from Obrien Ford and Alec Simpson, This is the second Truck I have bought and will carry on doing business with Alec and Obrien Ford.


Alec Simpson Obrien Ford

5
Rich Campbell on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the second vehicle I have bought from Obrien Ford and Alec Simpson is very good at what he does and I will carry on doing business with Obrien Ford and Alec Simpson.


2012 Ford Explorer :)-George Pantoja

5
Melena Howell on 09/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love my 2012 Ford explorer I bought from Obrien Ford.Great people to do business.My sales George help me to the sales process.Thanks so much !!!


2016 Ford Fiesta -Jorge Pantoja

5
Hortencia Tinoco on 09/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love my 2016 Ford Fiesta,Jorge help me to the sales process.I like Obrien Ford.I will buy a car from Jorge again!!!!!!


Got more car than I thought I could

5
Janett on 09/16/2016

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went shopping for a used car today. We stopped by O'Brien Ford of Shelbyville just to look at used cars . Chuck Logsdon showed us a couple late model Ford Focus.We did take the car for a long test drive and was very happy with the car and the deal we got. Very easy to deal with


Great Deal At O'Brien Ford

5
Teresa on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought used Explorer from Chuck Logsdon at O'Brien Ford of Shelbyville Ky.Great people to work with no high pressure very happy with the financing.i would recommend them.


Alec Simpson Obrein Ford

5
Hugh Behling on 09/01/2016

Buying Process: 5.0 Overall Facilities: 5.0

This is always a pleasure to do business with Obrien Ford and Alec Simpson. Great person to work with and I will carry on doing my business with Obrien Ford.


New Ford Focus

5
Darlene on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just traded my 2002 Ford Focus for a 2016 Ford Focus with Chuck Logsdon at O'Brien Ford Shelbyville Ky.Very happy with my old one so that's why I bought a new Focus.Great place to buy very helpful and easy to work with.


New Ford Escape

5
Paul on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went looking for a used Escape and drove home in a New 2017 Escape.Chuck Logsdon at O'Brien Ford showed Me how Ford was offering special rebate and financing. We are very happy customers and will buy again from O'Brien Ford


Thank you O'Brien Ford and Barlow Dean!

5
Melissa Gulla on 08/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would like to commend Barlow Dean on his thoroughness, professionalism and honesty! We are new to the area and was faced with having to get a vehicle quite expeditiously. The first time I stopped in, I explained to him up front that I was beginning my looking process and that i was looking at other brands. He still answered every question with enthusiasm and provided me with information I really had no idea I even needed. He left a lasting and great first impression and due to that among other things, I gave them my business. I have driven a different brand (and only one brand) my entire driving life, but this time it was important to me to support local and American. O'Brien and Barlow have a customer for life and I couldn't be any happier with my purchase and/or experience. I recommend these guys for whatever your needs may be. They worked with me diligently until I was satisfied and comfortable with every aspect of my purchase, without hassle or pressure. Barlow has even followed up with me on a few different occasions SINCE signing the dotted line. I can honestly tell you that has never happened for me before, ever. Until this vehicle purchase, it was an unyielding task to prove my appreciation. Thank you O'Brien AND Barlow, you truly have earned customers for as long as you will have us!


Thank you Barlow Dean!

5
Lang Gibson on 08/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We absolutely love our new car! Thank you for the wonderful, no stress, no hassle car buying experience! We love love love our new Expedition! We use to hate going to dealerships because of all the time spent negotiating, however the team at O'Brien Ford made it easy and very smooth and we drove home in the exact vehicle we wanted!


Ask for Barlow Dean at O'Brien Ford

5
Logan Pruitt on 08/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The service and experience provided at O'Brien Ford was great. They were very friendly, quick and very eager to meet all of my needs!


Alec Simpson Obrien Ford

5
Candice on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome personality and presented with a honest and genuine perspective. He was very knowledgeable about the car, which was refreshing. The car is definitely a beauty, but Alec was instrumental in sealing the deal.


2012 Escape O'Brien Ford

5
Tim on 07/23/2016

Buying Process: 5.0 Overall Facilities: 5.0

Just bought 2012 Escape from Chuck Logsdon at O'Brien Ford.Very easy to work with, friendly staff. We were happy with the deal we got and drove it home


Driving my 2014 Mustang Gt

5
Dakota on 07/23/2016

Buying Process: 5.0 Overall Facilities: 5.0

Traded my dodge truck for 2014 Mustang Gt with Chuck Logsdon at O'Brien Ford.Great deal and got just what I wanted. I'm really excited to be driving away my new Mustang Gt today.


2016 FORD fUSION-GEORGE PANTOJA

5
BAILEY PHILLIPS on 07/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge Pantoja was extremely helpful with everything. He was both friendly and informative and took the time to answer any of the questions we had and make sure all of our needs where met to the best of his ability. I would gladly do business with him again and would recommend anyone I know to do so.


Alec Simpson Obrien Ford

5
Timothy A. Brown on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec was extremely helpful and attentive. He answered all my questions. He went above and beyond helping me. He never once made me feel like I was wasting his time.Thank you Alec!!!


Alec Simpson Obrien Ford

5
dalton murphy on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

alec is a great salesman and person and will defenitly be back in the future


2013 Ford Edge

5
Cathy on 07/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a used 2013 Ford Edge from Chuck Logsdon at O'Brien Ford Shelbyville Ky.Great place to buy , no high pressure sales. The staff was easy to work with.Got a great price and financing.


Alec Simpson Obrien Ford

4.3
Patty Deatherage on 07/11/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Alec was very helpful. He was very knowledgeable about the car we were interested in. He was not at all pushy.


Alec Simpson Obrien Ford

5
Buddy and Loretta DeSurne on 07/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent sales and service from all at Obrien. Alec is a great sales person. And would definally buy from again when the need arises. This is our 3rd vechicle buying experience.


Alec Simpson Obrien Ford

5
Sandy Lamb on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alec waas wonderful! and I will recomend him to everyone!! Took his time and put my needs first.


08 Toyota Highlander-Jorge Pantoja

5
Araceli Sales on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

08 Toyota Highlander we love our SUV.Jorge help us to buy our suv Thanks Jorge!!!!!


2015 Ford Taurus-George Pantoja

5
Chris Robinson on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought my second car from Jorge .Happy with the Obrien Family.Happy with my car!!!


2011 HONDA CRV -JORGE PANTOJA

5
Mr. nad Mrs. Miller on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks Jorge for help us to buy our Honda CRV.Thanks Obrien Ford.


New Ford Focus

5
Glen on 06/29/2016

Buying Process: 5.0 Overall Facilities: 5.0

We went looking for a good used car which we found, but bought a new one.Chuck Logsdon at O'Brien Ford suggested we look at a new Ford Focus.We got a great deal with 1.9% finnancing with rebates we got more car for our money.


Love my Ford F150

4.5
Carol on 06/29/2016

Buying Process: 5.0 Overall Facilities: 4.0

Love driving my Ford F150 bought from Chuck Logsdon at O'Brien Ford.I need a truck for work and my farm. Got a great deal and the dealership was easy to work with.


Alec Simpson Obrien Ford

5
Carol Edwards on 06/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

very nice man part of the reason i came back. took time to explain all details and questions. wouldsuggest him to family and friends.. thanks alex


Great experience purchasing my new F-150!!

5
Dana Carmany on 06/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

O'Brien Ford worked very hard to ensure I had a wonderful car buying experience. Barlow Dean made sure that I was thrilled with my purchase and followed up with me to ensure that all was perfect. I would recommend Barlow and this dealership if you are ever in the market.


No Pressure Buying! Barlow is Awesome!

5
Barbara and David Tingle on 06/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with the way we were treated and the responsiveness of Barlow Dean to assure that we would be taken care of. I would recommend him to anyone. He was very friendly, insightful and extremely patient through the entire process.


My 2016 Ford Edge Titianium

5
KFos on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our experience With O'Brien Ford was good. Our Sales Rep. Barlow Dean did an great job in helping us purchase our new Edge. So happy to get rid of Our 2013 Ford Focus!


Alec Simpson Obrien Ford

5
Charles Stasel on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec Was great and this will be the second Mustang that we have purchased from him. I will recomend him and Obrien Ford to anyone.


Alec Simpson Obrien Ford

5
Ashley on 06/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great time.. Enjoyed the hospitality and friendliness of all the staff. Alec did an amazing job making me feel comfortable at each step of the buying process!!


Alec Simpson Obrien Ford

5
Belinda Harford on 06/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was absolutely fantastic. Great car, great deal!!! One happy Aussie. Thank you Alec and team. I can recommend Alec any time of the day. What a great person to work with. Thank you endlessly!!!


2013 Ford Fiesta-Jorge Pantoja!!

5
Rubi Leon on 05/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love my 2013 Ford Fiesta.Jorge my Sales Associate help me to the process to buy this car I will buy again from Obrien Ford!!


Used Crew Cab Dually

4.7
L T Roberts on 05/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Bought used crew cab dually from Chuck Logsdon at OBrien Ford Shelbyville. They worked with me to get the truck and payment I wanted. Easy and friendly place to buy from.


2012 NISSAN MAXIMA-JORGE

5
Jose Gonzalez on 05/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love my 2012 Nissan Maxima.Jorge my salesman second car I bought from Obrien Ford Thanks Guys!!


Alec Simpson Obrien Ford

5
Dan Poe on 05/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec help make the buying process easy! I would send friends to Alec for the purchase of a new or used car.


Alec Simpson is A++++++

5
Tyler Hawkins on 05/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Where do I even begin! Alec Simpson and the whole team at O'Brien Ford at top notch. Alec was so easy to deal with and made me feel like part of the O'Brien team during the whole process. I went to O'Brien originally looking at a used car but ended up leaving with a brand new Escape because the price was too good to pass up. I love my Escape and O'Brien Ford has a life long customer in me now. Thanks again for everything Alec!


2016 Ford F350 Dually-George Pantoja

5
Mike Bates on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love my new Ford F350.George help me to find my truck from the another dealer. Thanks!


Donna at obrien ford

5
happycarbuyer on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

So friendly and helpful! I got a great deal on a great car!


Obrien Ford. Alec Simpson.

4.7
Jay Owen on 05/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Very great salesman. Let me take two cars out on long test drives. Did not try to sell me something that I could not afford. I came in for a new car and left with a used car for a good deal.


My First Car !! -Thanks Jorge Pantoja

5
Brock Fish on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my first new car from Obrien Ford and Jorge Help me with everything Thanks Jorge! Thanks Obrien Ford!!!!


2001 Buick lesabre-Jorge Pantoja

5
araceli fuentes on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks Obrien Ford and my salesman help me out to the sale process. I like Obrien Ford Thanks Jorge!!!!


I love my Ford Fusion -JORGE PANTOJA

5
Francisco Gonzales on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks to Jorge Pantoja help me out to buy my first car in love the Fusion.Thank you!!!!


Enjoying my New Mustang

5
Keith on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought my new Ford Mustang from Chuck Logsdon at Obrien Ford. They found the exact car I was looking for and had it the next day. Easy buying process, great friendly staff made it easy to drive home in my my car.


Alec Simpson Obrien Ford

5
Penny Wigglesworth on 04/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec is an incredible sales person. He included both of us in the buying process, which as a woman, is not always the case when purchasing a truck. He listened to EXACTLY what we wanted and made for sure he delivered. He was not pushy, nor did he use any of the typical sales tactics. He was a joy to deal with and made the whole process easy from start to finish.


Bought New F150

5
Don on 04/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was looking at used trucks and decided to buy a new Ford F150 from Chuck Logsdon at OBrien Ford of Shelbyville . The price and financing was great. Got the truck and payment I wanted. Everyone was great to work with.


Great F-150XLT buying experience!!!

5
Ernest & Margaret Flaugher on 04/21/2016

Customer Service: 5.0 Buying Process: 5.0

Chuck Logsdon was our sales associate and was very professional in all our dealings with him. We were very pleased with our buying experience and we love our Ford F-150XLT!


Alec Simpson Obrien Ford

5
Sharron Wheatley on 04/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec is very likeable and positive person. It was great working with him and look forward to working with him again.


Alec and Donna. Obrien Ford

5
Matthew on 04/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came here not knowing how to drive a manual. Now I'm leaving in a 5 speed 2016 Focus. Alec and Donna's superior service was very much appreciated. I will certainly be buying my next vehicle from the O'Brien dealership in Shelbyville.


I love my 2013 Ford Focus -Jorge Pantoja

5
Angela Roberts on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just bought a 2013 Ford Focus fro Obrien Ford.My Sales Associate Jorge help me with this process. Thank you so much !


Enjoying my Ford Focus-Jorge Pantoja

5
John Goodman on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks to Jorge Pantoja to help me with the purchase of my Ford Focus.Everything went smooth.Thanks Obrien Ford!!


Happy ! 2015 Ford Explorer Jorge Pantoja

5
Leann Thompson on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with 2015 Ford Explorer.Thanks to my Sales man Jorge Pantoja,help me with the purchase of my new suv thank you so much!


Alec Simpson Obrien Ford

5
Matt Z on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec was and remains a man with attention to detail. I appreciate his tenacity in following up and keeping me aware of when my new truck arrived at the dealership. I would use him agian, in a heartbeat, to secure a new car.


Alec Simpson Obrien Ford

5
Robert (Robbie) Largen on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was very pleasant to talk with and extremely knowledgable of products. May the experience of car buying very pleasant and painless.


2015 Ford Taurus. Thanks Jorge Pantoja

5
Darrel Flener on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge Pantoja Helps me to buy my New Ford Taurus.I love it. I will do business with Obrien Ford again.Thanks!!!!


New Edge From O'Brien Ford

5
Jose on 03/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is like our 5th new car bought from O'Brien Ford. What keeps us happy is thier service department, Patty is great to work with. Chuck Logsdon was our salesperson and he takes his time to explain every thing to us on each deal we make. Finance department gives complete details on financing terms. Great place to buy a car


Alec Simpson Obrien Ford

5
Kenny Stacy on 03/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alec help make this buying experience the easiest and most enjoyable ever ! Everything he said they would do they followed thru to T. The trade in value on my old F 150 was worked to help make the upside down on the miles work to every ones value ! I would recommend Alec and Eddie Snider for anyone that is interested in buying a new or used Ford.


Alec Simpson Obrien Ford

4.7
PGillespie on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Alex was a huge help and went above and beyond to find us exactly what it was that we were looking for. He made our experience memorable and personal and I would recommend him to my friends and family.


o'brien ford

5
Patrick on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Donna was great! She found us the perfect car and got everything done very quickly. Everyone at this dealership is very friendly and willing to help in anyway they can. We will be buying all our cars from Donna and O'Brien Ford! Thank you for the great experience!


Chuck Logsdon

5
JCH on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I like to try to praise businesses when they do a good job, since so many take to the internet to write the negative. Want to say we've purchased two vehicles from O'Brien Ford of Shelbyville, Kentucky from Chuck Logsdon and Mark Grin and they are great to work with. The process is truly made easy. Buying a car is NOT my favorite thing to do but they make it very tolerable!


O'brien Ford!

5
Austin on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just bought my first brand new Ford F-150 at O'brien Ford and they were nothing but great! I can't thank Chuck enough for the help! 5/5!


Alec Simpson Obrien Ford

5
SP and RPJ on 02/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the 2nd vehicle we have purchased from Alec at O'Brien Ford and will not shop anywhere else. O'Brien is extremely easy to work with and the service far exceeded our expectations. Alec took extra time to research additional options for us when we didnt see exactly what we wanted on the lot. The overall experience here is top notch and all the people we have dealt with are classy and honest. We highly recommend O'Brien Ford.


Alec Simpson O'Brien Ford

4.8
Jeremy on 02/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Alec made buying a new F150 as easy as possible. He was very knowledgeable of the F150 and was so easy to work with. Thank you Alec and you have a customer for life.


Alec Simpson Obrien Ford

5
Tim & Julie on 02/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We are very satisfied with the personable and professional attitude that Alec has. He made our purchase easy and smooth. Will return if needed in the future.


Donna is amazing

5
Karen on 02/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My old car's transmission was out and I needed a new car badly. Donna was amazing. She ask my budget and gave us several options staying within my budget. It was snowing heavily outside, and she took us around the car lot and showed us several option. She is very friendly, and she was easy to talk to. I really enjoyed my car buying experience with her. I will definitely refer my family and friends to her because she will definitely make their experience a pleasant one.


Alec Simpson Obrien Ford

5
Noreen culver on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

this gentleman was awesome awesome awesome......love him will certainly be back to this dealership!!!


Traded My Ford Focus For Ford Escape

5
Donna on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chuck Logsdon at O'Brien Ford of Shelbyville was great to work with today. I traded my focus for a new Escape. Easy to deal with got a good deal and financing. Good place to buy a New or used car


Alec Simspon Obrien Ford

4.7
Kim on 02/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

overall good experience. We enjoyed our new car experience with Alec


New F150

5
Shelly Toles on 02/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great place to buy your new car or truck! This is the 3rd truck I have bought from Donna, she always takes great care of me! I would recommend both Donna and O'Brien Ford for your next purchase.


BOUGHT A USED LINCOLN TODAY

5
MARVIN on 01/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

CHUCK LOGSDON WAS VERY PROFESSIONAL AND HELPFUL IN OUR PURCHASE


O'Brien Ford F 350

5
Robert on 01/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was easy trading my toyota for Ford F 350 with Chuck Logsdon. Had been looking for a good used truck for awhile. O'Brien Ford worked out a fair deal and financing. Will return for another trade.


Finally Got My Ford F 150

5
Ron on 01/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Traded my escape for a truck at O"brien Ford. Chuck Logsdon was great to work with got the best deal and financing for me. Great experience for the second purchase


Donna is Excellent to work with

5
Vince A on 01/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Working with Donna for the 2nd time now. Excellent customer service - would recommend this local dealership to everyone. Super friendly, works with you for an excellent final price, no hassle. Will be back for another car for our son. Highly recommended!!


Alec Simpson Obrien Ford

5
HInkle on 01/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

exceptional service from the time we walked into the door. Very time efficient and courteous to our needs. We left very satisfied and will gladly recommend O'Brien to our family and friends. Thank you for meeting our needs.


Alec Simpson Obrien Ford

5
upside down:) on 01/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

we were introduced to Alec immediately when we entered . He was very professional and patient as we had many questions. He never once showed any frustrations.( even though he missed his lunch for us) ..;) I would recommend O'Brien Ford to my family and friends with high recommendations to ask for Alec. Thank you for your great customer service!


I love my 2016 Ford Fusion !!!-Jorge Pantoja

5
Jonah Wade on 12/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I really enjoy my 2016 Ford Fusion Hybrid.Thank you so much to my salesman Jorge help me to the process!!!


Alec Simpson Obrien Ford

5
Alec Simpson on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alec was very proffesional and new what he was doing!! great sales person.


My wife and I love our Ford Fusion-Jorge Pantoja

5
Brett Dowell/Robin Dowell on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with our preowned Ford Fusion.My wife love it.Thank you guys one more time.


I love my new truck-Jorge Pantoja

5
Brett Dowell on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks Jorge Help me out with my new 2016 F0rd F150.I will recommend this dealer friendly people!!!


2016 Ford F150 -Jorge Pantoja(sales man)

5
Travis Herring on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks guys to help me with my purchase of my 2016 F150.Thanks Jorge my sales man.Happy !!


Great Experience

5
Dominique Redd on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great experience with Dominique Harris. I recommend everyone go see him. Purchased me an awesome car and loved the customer service!


Shelbyville , ky

5
Jaime Conde on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Its always been a pleasure to buy my Ford at Obrien from Donna Mielenhausen. I feel like part of the Obrien family. I have been doing business with Donna since 2005 when I moved to Shelbyville. I would recommend this dealership to anyone interested.


i love my car go see dominique

5
sergio rivas on 12/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

it was a good friendly time here dominique really helped me out and i get to leave here with a new car


Taylorsville

5
jill boyle on 12/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with OBrien Ford has been exceptional! Their staff goes above and beyond to help with the buying experience. Our salesperson Donna is wonderful. We would highly recommend them to our family and friends! Jill B


Go see Dominique

5
Chris Covington on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dominique was great! Very Knowledgeable and easy to work with! excited to start this journey with O'brien Ford.


Go see Dominique

5
Ryan Asay on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I can say ive been a lot of places and this is by far the best experience i have had and would recommend everyone to come see Dominique


Chuck Logsdon and Obrien Ford were great

5
Chris and Katie H. on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chuck Logsdon and Obrien Ford provided my wife and I with an excellent buying experience. I would recommend them to anyone who is tired of the lies and hassles at other dealerships. We got a great vehicle and a great price.


Obrien Ford Alec Simpson

5
Samantha Montgomery on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec was one of the best salesman that I have ever encountered. He was very knowledgeable about any question that was asked and was very quick with a response in my inquiry. I would certainly recommend him to anyone that is in search of a vehicle.


Great experience with Obrien Ford -Jorge Pantoja

5
Joseph Richie on 11/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service from Obrien Ford and my sales associate Jorge Pantoja.I love my 2015 Ford F150!!!


Obrien Ford Alec Simpson

5
Obrien Alec Simpson on 11/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec Was very profesional and taught me alot about my truck. I will recomend the Obrien Team to everyone.


Happy with 2011 Expedition -Jorge Pantoja

5
Ruben Martinez on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge help me with the purchase of my 2011 Ford expedition.Very happy with him


Jorge was perfect

5
Brad Wilder on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge was perfect, friendly, and knowledgeable, would recommend and work with him any day.


Obrien Ford Alec Simpson

5
james j. jenkins on 11/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This guy is awesome. Thank you sir. It was fun. I was not pressured. My wife and I enjoyed Alec's professionalism and that of the dealership. Thank you all. Will refer family members.


best buy in town

5
dave and kay on 11/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

a slam bam deal! OUR SALESman Dominique was a real treat to deal with. Couldn't be happier with the whole process. In the door and out in less time than it takes to cook the turkey. Loved the speed.


Goerge Hinds at Obrien Ford

4.7
suzq on 11/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Very courteous, good knowledge of vehicle, very patient, overall great buying experience with out the pressure of making a purchase.


George Hinds and O'Brien Ford

4.7
ybw on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

we came in looking to trade my old escape. We were greeted by George Hinds. He helped us select the right vehicle and walked us through the process with no pressure.A great expeience!


Obrien Ford Alec Simpson.

5
Aaron Gilbert on 11/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

No pressure sales from a local name. Great guys and very easy to work with. I will refer to all my friends and will definitely be back.


Alec Simpson Obrien Ford

5
bbeaverson on 11/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very reasonable and worked well with Spencer County School system.


Best Dealership!! A+

5
Booth on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I were in the market for a new vehicle. We went up to O'Brien Ford and met with Dominique. He was able to get us in a new car that we loved. Dominique and the other sales staff were very friendly and worked super hard to get us a deal that we could work with. I would highly recommend Dominique and the O'Brien staff to help you on your next vehicle purchase.


Very Happy with 2009 Ford F350 -Jorge Pantoja

5
Crereise Snyder on 10/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge Pantoja help me with the purchase of my 2009 Ford F350.very happy!!! Thank you guys!!!!


Thanks for the Help Jorge Pantoja

5
samuel peach on 10/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience buying from Obrien Ford with my used car.Jorge my car salesman help me with the buying on my car.Thank you so much!!!!!!


Dominique Harris and Obrien Ford are AWESOME!

5
S. Rogers on 10/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

He was very helpful and got me exactly what I wanted. He went the extra mile for me and he was awesome!


Outstanding service from Jorge Pantoja

5
ChrisMill on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jorge was a real go getter, understood my situation and worked quickly to get me in and out as quickly as possible. This was truly an effortless buying experience.


Obrein Ford Alec Simpson

5
Sandy Obriens Fan on 10/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alee was a wonderful salesman he made us fell very welcome and answered all of our questions he was right there to help with everything


George Hinds and O'Brien Ford - Awesome Dealership

5
Beth Vanderyt on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a used diesel truck. George Hinds was my salesperson, he was extremely professional with no pressure.This was the most pleasant buying experience I have ever had.


George Hinds and Obrien are awesome!!!!!!

5
Beth Vanderyt on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just bought a F-250 and I am very impressed with the quality service I received! George Hinds was very nice and extremely professional, i would highly recommend him and the O'Bryan Ford!


Alec Simpson Obrien Ford

5
Jamey Campbell on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Alec was very professional and polite he got me the deal I was looking for and treated me like I was part of the company. This is my second purchase at Obrien Ford and I will do my best to refer as many people here as possible. I would like to thank the whole Obrien team for their professional experience. Jamey Campbell


Great Experience with Dominique

5
scotty and amber nation on 10/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

me and my wife bought a 2015 ford focus form dominique i would recumend other to go to o brien ford in shelbyville ky and ask for him was fast and easy prosses and everyone was nice..


Like My Focus. from george hinds

5
dusty 69 on 10/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

O'brien Ford is a great place to get a brand new focus!!! Our salesman was George Hinds,he is a good man and a great salesperson. He was a great help in finding the right car for me. Awesome dealership. Give them a try!!!!!


The service was great here and friendly.

5
Seth Wilkinson on 10/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My name is Seth Wilkinson and Jorge Pantoja and he helped me buy my first car. I was very happy with his friendliness and kindness he gave to me.


Katie Christian

5
Katie Christian on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dominique was a fantastic sales person! Fast and fantastic service all the way around! Thank you so much for all your help and knowledge!


brett denson

5
Brett D. on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

dominique waS very heipful with the purchas of my new truck


New Ford Expedition

5
Lori on 09/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chuck Logsdon was very helpful. He searched till he found us the car that was perfect for us. Highly recommend using Chuck and O'Brien Ford. Lori


Alec Simpson Obrien Ford

5
Lindsay and Jeffery Adams on 09/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec did an excellent job of offering ample information and providing us with many truck options to choose from. He was extremely prompt with all communications and transparent. His customer services is fantastic. We would definitely work with Alec in the future!


New Ford Taurus

5
Roger on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience buying our new Ford Taurus from Chuck Logsdon at O'Brien Ford of Shelbyville Ky Ford had a good rebate and great financing rate. The staff was very helpful with the process.


Obrien Ford Alec Simpson

5
SUZANNE on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

ALEC WAS A GREAT SALESMAN. THERE WAS NO PRESUURE.hE IS AN ASSET TO FORD. I WAS EXTREMELY SATISFIED. MARK, THE GM, WAS EASY TO WORK WILL AND CARES ABOUT RETAINING HIS CUSTOMERS. THANKS AGAIN FORD! I'LL BE BACK.....


i love my 2014 Ford Fusion Thanks JORGE PANTOJA

5
Edna Leigey on 09/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my 2014 Ford Fusion from Obrien Ford and Jorge Pantoja Sales Associate help me to choose that car.I love my car!!!


love my new escape

5
Cher85 on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought our 2nd vehicle from O'brien. It was a great experience.Our salesman was George Hinds, very nice and no pressure to buy.I will recommend O'brien Ford to anyone. Awesome service dept.


great experience

5
Donna21 on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my 14 escape from George Hinds. He was great as he helped me find the right vehicle with no pressure to buy. I would recommend O'Brien ford to anyone


Chris's Review

5
Chris Mullins on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly, and fast service. Jorge Pantoja was nice and friendly and very helpful.


Great Buying Experience

4.8
K. Morris on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I have purchased two cars previously from Chuck. Both times I was very pleased with the process and the vehicles. We purchased from Dominique this time for our new Ford Edge. No hassles. Easy to work with. Give him a try.


Enjoyable Purchase

4.7
K. Morris on 09/18/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I have bought two previous cars from Chuck with a great experience. Bought a new Ford Edge this time from Dominique. Easy and hassle free. Give him a try


Alec Simpson Obrien Ford

5
robert moellering on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

overall surprised by going the extra mile in making it a great experience in buying my truck.


Alec Simpson Obrien Ford

5
DGlenn on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service with a very friendly atmosphere. I would recommend O'BRIEN Ford to anyone. They have great staff and really work with you to find what you are looking for and at the price you are looking to spend.


Cardinal Fan Escape

4.7
KathyC on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I left home on Saturday intending to just kind of shop a new vehicle after owning my previous Ford for 12+ years. Jorge greed us with a smile even though they were closing in 15 min after our arrival. 3rd time is a charm, Jorge patiently chased down keys for me to test drive try out what I thought I wanted to drive for awhile. Turns out the Escape is a good fit for me, thanks Jorge!!


Obrien Ford Alec Simpson

5
LMZ on 09/07/2015

Buying Process: 5.0 Overall Facilities: 5.0

This is our second vehicle purchase from Alec Simpson. Very professional and helpful. We will not hesitate to recommend him to our family and friends for their vehicle purchases.


New Ford Edge

5
Robert on 08/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We did a lot of comparison shopping for our new car. We decided to buy a new Ford Edge from Chuck Logsdon at O'Brien Ford of Shelbyville. Pleasant buying experince. They located exactly what we wanted


Great deal at O,Brien Ford Shelbyville

5
Steven on 08/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was on way to look at another truck when we stopped by O'Brien Ford of Shelbyville Ky. We got what we wanted for our trade and a great price on our new truck. Chuck Logsdon and team members were easy to work with. Was very happy with the whole process.


New 250 Ford King Ranch

5
John on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought my second new Ford truck from Chuck Logsdon at O'Brien Ford Shelbyville Ky. Very good place to buy from. .All the staff was friendly and easy to work with no high pressure


Obrien Ford Alec Simpson

5
Steve Mills on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ALEC WAS PATIENT AND UNDERTSTANDING OF MY CAR BUYING REQUIREMENTS


Obrien Ford Alec Simpson

5
Kevin Z on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec did a great job tracking down a very tough to find vehicle with very specific options. this is the second vehicle i have bought from Obrien. they are fair to deal with!


Alec Simpson Obrien Ford

5
Amy Basham on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience! I completely trusted Alec and we will definitely be telling our family and friends about our wonderful experience. Thank you!!!


SATISFIED CUSTOMER !!! Salesman - Jorge Pantoja

5
James Housley on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Salesman did due diligence over a period of 3 weeks to find me the vehicle I wanted. He did a great job and I am happy with the truck. The entire staff worked to make the transaction successful.


Obrien Ford Alec Simpson

5
Greg Zoeller on 08/20/2015

Customer Service: 5.0 Buying Process: 5.0

Alec Simpson was always available when I called. He checked up with me periodically when I was looking at competitive models, but never hassled me. I am in sales for over 30 years and know about sales. He was patient and professional the entire process. He is the reason I bought from O'brien Ford!


great job wonderful Man. Jorge Pantoja/ chuck

5
Opal Gardner on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great sales man explain everything.great experience buying a new Ford Escape Thank you so much Jorge Pantoja!!!!!.


Mount Eden

5
Mount Eden Man on 08/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were looking for some help with finding a family oriented vehicle. We found the Ford Transit Connect one afternoon visiting the lot at O'Brien Ford in Shelbyville, KY. We had purchased a Explorer from O'Brien a couple of years ago and had a good experience. We were not disappointed with our experience when looking at the Transit Connect wagon. Donna was great and answered all of our questions and explained the features for the vehicle in detail. We are pleased to be customers of O'Brien Ford.


Alec Simpson Obrien Ford

4.3
NoahG on 08/15/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

My overall experience was fine. Many thanks to everyone for all the efforts.


GREAT JOB

5
Pat Goodlett on 08/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge Pantoja great job and assistance. Really appreciated all of his help and assistance finding the right SUV.


Alec Simpson Obrien Ford

5
Dorothy Ann Rowan on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great personality, Knows his business, worked very hard to get me the best deal possible. Would come back again.


Alec Simpson Obrien Ford

5
Nancy Vann on 08/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was great! Alec went above and beyond to get the car I wanted in the color I really wanted within 48 hours, which meant bringing one in over 600 miles away! Incredible :)


Alec Simpson Obrien Ford

5
JosephMann on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience at O,Brien Ford of Shelbyville! Alec was very informative and a lot of help in the car buying process! I will be recommending him to others in the future and I will be a customer here for life!


2015 Ford Escape.

5
Debbie Driskell on 08/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was just looking at cars/ suvs on a Saturday. I got out and was looking at a Ford Escape. A very much and polite gentleman named Jorge Patoka came over and asked if he could help me, he showed me several cars. We asked what I was looking for, I told him what my needs we're and he showed me what they had to offer. I test drove a new Escape and fell in love. Everyone I met at the dealership was fantastic from the beginning to the end. They have followed up with me a week later to make sure I like my car. I will purchase my next car at O'brien Ford.


O'Brien Ford

5
JKennedy on 08/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Donna and the team at O'Brien were very friendly and helped me through buying a new car. I love my car and will recommend anyone to use their services.


I LOVE MY F350 SUPER DUTY THANKS JORGE!

5
Robert Dodson on 08/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge Pantoja helps me with my purchase.Everything went good with my truck!!! Thanks!!!


O'Brien Ford

5
jill on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

we purchased a new vehicle from this dealership. We had an issue with one of the options: Our salesperson Donna did everything she could to accomadate us, as well as the rest of the staff. It was a great experience and we would highly recommend them.


Purchase of Ford Flex

5
Ryan Gossom on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was a great process. Jorge was very informative and patient with me in making the decision to trade.


GREAT EXPERIENCE WITH JORGE

5
Robert Dotson on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very Happy with the purchase of my 2016 Ford F350 super duty.Jorge help me out.I will buy a truck again from him!!!


Obrien Ford Alec Simpson

5
Taylor Grin on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Open and shut sale. Didn't feel "pitched to." Just listened to what I wanted, and found a car that fit my needs.


Ford Escape

5
rex on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the fourth car I have bought from Donna at O'Brien Ford! She always takes great care of us, both during and after the sale! Everyone should be buying from Donna at O'Brien!


Awesome Buying Experience

5
Vince A on 07/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a awesome buying experience with O'Brien Ford and Donna. We found a truck we wanted for a great price. No hassle back and forth on price, very smooth process - in and out quickly. The staff was very professional and honest and I would highly recommend O'Brien Ford for your next vehicle.


chip steier

5
george hickman on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

chip was great to work with im buying my second car in the last month


Obrien Ford Alec Simpson

5
Larry Curry on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alec has been great to deal with. Looking forward to deal with in the future


great friendly service

5
Cody on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chip is who i dealt with and was very friendly and professional. Everyone i met was willing to help make the process as smooth and fast as possible.


Chuck Logsdon O'Brien Ford

5
Carroll on 07/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a whole lot of fun buying my new truck from Chuck Logsdon at O'Brien Ford Shelbyville Ky. I did a lot of comparison shopping and decided to buy a 2015 Ford F150 CrewCab. They had the color I wanted and they made me a deal we could agree on. Great finance rate also. The staff at O'Brien was great to work with, no high pressure sales.


Alec Simspon Obrien Ford

5
Kristen B, on 07/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very personable, helpful salesman. Drove 40 minutes away from our home to be able to do business specifically with Alec after my father spoke with him over the phone and found him to be a very honest, straightforward, very helpful salesman.


2015 Edge

5
Brian on 07/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just traded my 2009 Edge for 2015 Edge. This is my second purchase at O'Brien Ford Shelbyville Ky. Chuck Logsdon was very easy to work with, had no problem getting me the New Edge I wanted. The staff was friendly and no high pressure. I really liked the service i got from my 2009 Edge and that is why I bought a new 2015 Edge


Alec Simpson Obrien Ford

5
Chaney Hershey on 07/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alec was wonderful to work with! Helped me find exactly what I was looking for, and kept me updated through the entire purchase! Could not have chosen any one better to help me buy my new Edge!


Ford F150 CrewCab

5
Kieth on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just bought the meanest, baddest 4by4 F150 supercrew from Chuck Logsdon at O'Brien Ford. Really guys if I could post a picture you would agree. We traded in our 2013 explorer and got a great deal on the truck I wanted. They also got it financed at the payment I wanted, great people to deal with.


GREAT SELL

5
BELINDA BOUFFIOUX on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

JORGE PANTOJA IS AN EXCELLENT CAR DEALER!! GREAT TO DO BUSINESS WITH AND i WILL SUGGEST HIM TO MY FRIENDS!


New Transit Van

5
Kenneth on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought new Transit Van from Chuck Logsdon at O'Brien Ford. Went in for oil change on my Focus, and they made us a great deal so we traded. Great staff to work with easy buying process. We have bought several cars from them and would recommend them.


Great experience

4.7
Eric Patten on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

First time ever that buying a car was not a nightmare. Chuck Logsdon made the whole process easy. No pressure, showed us everything we wanted, very knowledgeable on his inventory. Everyone at O'Brien Ford was great, will definitely go back again.


Chip Steier

5
Davidson on 07/15/2015

Customer Service: 5.0 Overall Facilities: 5.0

Chip was great to work with very friendly and efficient. We would recommend family and friends to this dealer and dealership. Great service!!!!


great sale experience

5
Kathleen Singletary on 07/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge was a great person to work with because he was patient, knowledgeable, kind and hustled to keep us to a minimum of waiting. He is an asset to this dealership. What a great day we have had!


Happy customer in shelbyville

5
Nikki Hershey on 07/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Donna has been extremely helpful while I was in the process of purchasing my first car. She was always in communication with me about what was going on with the search and delivery of my car. Obrien ford has been wonderful to me and my family with the purchasing of cars, and I would be more than happy to do business with them again in the future.


Jerry Crutcher

5
Jerry Crutcher on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly cheerful and accomedating on all items.Donna Mielenhausen and Patty in service have been especially helpful on all items. Your prices on everything needed have been great .


Alec Simpson Obrien Ford

5
Amanda on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec has been a tremendous help to us in our car buying process. We had a very enjoyable time car shopping with him.


Chip Steier

5
Roy & Mildred Felts on 07/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chip Steier is definitely an asset to the dealership. We followed him from another dealership where we were so impressed with him. He is very pleasant, patient, informative and goes out of his way to help.


FANTASTIC EXPERIENCE!!!

5
Terri on 07/03/2015

Buying Process: 5.0 Overall Facilities: 5.0

Chuck Logsdon with O'Brien Ford was AWESOME. The whole process was enjoyable. Everyone was very kind and helpful. Chuck was very knowledgeable about the whole process and about the truck we were purchasing. We will definitely come back and will recommend Chuck, O'Brien Ford, and the rest of the staff to all our friends and family.


Amy Mattingly

5
Amy Mattingly on 07/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chip Steier and the entire staff went above and beyond to help me get into my car after having a wreck and totaling my car. I would recommend anyone who is looking for a car to visit them. They are awesome! !!!!!!!


Excellent Experience!

5
Will Barnett on 06/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Donna was fantastic to work with. The whole team was courteous and helpful. It was a truly unique car buying experience.


Obrien Ford Alec Simpson

5
Roy Koons-McGee on 06/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had an excellent experience from the salesman, Alec, to the finance person, Nancy. Also enjoyed meeting the general manager, Mark.


Great Gas Millage On My New Ford Focus

5
Ashley on 06/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was looking for great gas milage and a comfortable small car. Bought new Ford Focus from Chuck Logsdon at O'Brien Ford of shelbyville . Great price and fun to drive. Easy buying process,


Great experience buying my new ford!

5
Mary Jo Newton on 06/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge Pantoja was very knowledgeable and accommodated everything we wanted to know about our Ford Escape. He went out of his way to find the exact model we wanted. He was very kind and we will deal with him in the future.


I LOVE MY 2015 FORD ESCAPE

5
SUE & JIM REESE on 06/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jorge Pantoja help us to purchase our new 2015 Ford Escape.We are very happy.Thank you so much!!!!!


Obrien Ford Alec Simpson

5
jacob on 06/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

was very professional and very helpful in the buying process helped us when no one else would. great service


great deal today

5
JOE TENNILL on 06/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

had a great deal with JORGE at O'BRIEN FORD.I will come back for my next car for sure! Thanks Jorge!!!!


Great Service

5
Dylan M on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Nice Deal, smooth transaction and very helpful service.


New Ford Focus

5
Tracy on 06/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great buying experience at O'Brien Ford. My second purchase from Chuck Logsdon. Got a rebate and 0% financing, great staff, no high pressure sales


New Ford Truck

5
Bobby on 06/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought new F250 truck from O'Brien Ford of Shelbyville Ky. They had the truck I wanted in stock and was an easy buying process. Friendly staff to work with.


Alec Simpson o"brien Ford

5
FSD on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Alec was a pleasure to do business and the atmosphere was very laid back


NEW FORD FUSION (ALEC SIMPSON)

5
Happy in her Fusion on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had thought of buying a used car when Alec heard me discussing the purchase. He gave me his card and started me down the path of purchasing a new car. My experience with Alec and O'Brien Ford was excellent. It had to be the easiest purchase I have ever made. There was absolutely no pressure and he gave me several options. I would recommend him and O'Brien Ford to anyone who is interested in buying a new or used vehicle.


Excellent Buying Experience

5
Kevin The Catfan on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just purchased a 2014 Used Ford F150XLT from O'Brien Ford. My salesperson was Donna Mielenhausen. This was a very good buying experience, which I am surprised to say, after some past car buying experiences. There was absolutely no pressure to buy. I worked with Donna for several days and she was very professional and helpful and got answers to all my questions quickly and contacted me with the answers. When we negotiated the deal, there were no games played, and we were able to reach a deal within 20 minutes. Mr. Gren, the dealer's co-owner who we dealt with for final approval was fair and very pleasant, and overall I think I got a very good trade allowance and used car price (actually below book value). Besides I would always rather deal with a hometown smaller Dealer than the jumbo shops. I highly recommend them and will have my service work done there due to the pleasant experience so far!


Alec Simpson Obrien Ford

5
Sharon Zachery on 05/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Enjoyable experience and will return when we are needing the next one. We appreciate all of the staff with whom we came in contact. .


Made car buying pleasant!

5
Judy McNeish on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

O'Brian Ford made buying a car easy and pleasant. Alec Simpson helped me to find the car that was perfect for my needs.


Great Service / Friendly Sales

5
Happy Customer on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just purchased another vehicle from the O'Brien Team at Shelbyville and once again, not dissapointed. Every step of the purchase was handled professionaly and quickly. All of the Sales staff handle themselves very professionally and the dealership is always in tip top shape. Thanks to the team for another very satisfied driver of a new car!!!


Obrien Ford ( Alec Simpson)

5
Monica Green on 05/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience with this dealership and the sales group. I will bring all my business to this place from now on and will recommend it to my friends and family. They made the buying experience pleasurable.


Great Experience

4.7
Chase on 05/13/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I recently purchased a 2013 F-150 from O'Brien Ford. We had a great experience! We loved the laid-back atmosphere of the dealership, and Chuck Logsdon was good to work with. The dealership took the fair offer we made on the vehicle, so there was no haggle at all. The only thing keeping the Customer Service from a 5 star rating was that we did not receive a full tank of gas (it was on half-full). I've received this from other dealerships in the past. It would have been a nice touch that really would have gone the extra mile. Other than that, the truck was extremely clean when we picked it up (it was dirty when we first saw it). We were pleased with the entire transaction, and we will be coming back to them for any future car needs.


New Ford Focus

5
Nannett on 05/11/2015

Buying Process: 5.0 Overall Facilities: 5.0

We were looking for a new car for our daughter to drive to college. Chuck Logsdon at O'Brien worked with us so we ended up trading in our truck and escape and bought two new Ford Focus We lowered our payment and saving on our gas millage. Great people to work with at O'Brien Ford


Traded Focus For Escape

5
Dina on 05/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

When I wanted a new Escape I went to see Chuck Logsdon at O'Brien Ford of Shelbyville. I traded my Ford Focus in on a New Ford Escape. With all the rebates and special financing through Ford Credit it was a good deal. Great staff to work with at O'Brien Ford


used car

5
nick bush on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

this is the11th car my family has bought from o'brien ford.I would tell anyone to buy from allen or chip. Very easy to deal with


New Ford F450 Super Duty

5
Stephen on 04/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a new Ford F450 from O'Brien Ford of Shelbyville Ky. This my 4th vehicle from them because they are great to work with. If you need a new or used car or truck talk to Chuck Logsdon at O'Brien Ford


great buyiing process

5
bernie on 04/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

it was very easy to buy from Chip and O'brien Ford. I would recommend Chip to all my friends


Contact seller for price

Mileage: 0

Color: Other

Transmission: 8-speed Automatic Transmission

Body Style: SUV

City: Shelbyville, KY

Engine Type: Twin-Scroll 2.0L EcoBoost®

$21,490

Mileage: 120219

Color: Other

Transmission: 7-speed Automatic

Body Style: SUV

City: Shelbyville, KY

Engine Type: 5.6L V8 32V GDI DOHC

Contact seller for price

Mileage: 0

Color: Other

Transmission: Electronic Ten-speed Automatic Transmission

Body Style: Pickup

City: Shelbyville, KY

Engine Type: 5.0L V8 with Auto Start-Stop Tec

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