Check dealer reviews of North Texas Truck Stop, Mansfield, TX

excellent service and the right vehicle for me

4.7

Paul S on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I needed a long bed dually to tow a large fifth wheel RV. After looking for a new or used Dodge or Ford diesel I saw the North Texas Truck Stop site. I called and talked to Danny. We located a 3500 Dodge on the lot. I purchased the truck with just the description and Danny's information. My bank was very happy with their professionalism and the quickness with the paperwork. The loan was completed in a little over two 2 hours. My wife and I flew into Dallas and were picked at the airport at no cost. Within an hour and a half the transaction was completed and we were out the door with our new truck and on our way to pick up our fifth wheel. I have already recommended North Texas Truck to my son. A great place to get a vehicle. Thank you folks.

Beware Tfhey are USED truck salesmen

3.2

Carl on 07/07/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

Bought a 2009 F250 . They were very good at showing the trucks and letting me do several test drives. Truck looked really nice and they said every thing worked and the truck had no issues. I drove it to Idaho and the fuel pump went out which is not their fault but expensive. Also the AC did not work and the window washer didn't work. I had checked the car fax report and it didn't show any issues. I have found that it has been in a front end accident which has destroyed the AC and probably the reason the washer doesn't work. Be careful and have anything you buy from them checked very well.

Ray say buy

Ray on 06/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a Ford F250 from Ben yesterday. He was beyond helpful, courteous, and respectful. He helped me with every issue that we had, and I appreciate him doing so. These guys were above board with me, and I will do business again. Thanks

No problems at this dealership. Good experience.

JD DOYLE on 04/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a 2012 Ram 3500 6.7 in 2013. This truck had no issues and was as represented. My salesman was Nathan and was very helpful. I travel and was not even there to pick it up. In fact, I bought site unseen and did not test drive. I now have put 65000 miles on this truck with no issues at all. Great truck, great dealership, and Nathan was a great representitive of this dealership. I will buy from them again with no hesitation. However you are buying a used truck and should chedk it out. They are used and you never know for sure, but this is the same with new.

POOR SERVICE

DODGE CITY on 11/22/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

NORTH TEXAS TRUCK STOP IS A USED TRUCK DEALERSHIP CARES ABOUT SELLING TRUCKS! THEY DONT CARE ABOUT THE CUSTOMER!!!! YOU GET WHAT YOU BUY! ALL THEY CAN SAY IS BROTHER THIS BROTHER THAT! NEVER BUY ANYTHING FROM THIS DUMP!

A Great Place to do Business

4.7

Nellie & Greg on 06/27/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We bought 2005 Dodge Ram. We flew into Dallas airport & they arranged to pick us up. The pick-up truck was exactly as described. We are very happy with it. The service was great. We had been a little nervous about buying truck unseen when we were in upstate NY & they were in TX. They are real professionals there. They took extra pictures of engine & under carriage & sent it to us. they let us keep truck there for 1 month until we could come down & pick it up. The facility was real high class. Much thanks to Dave Michener!

Great Service

mikenelson on 05/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a 2006 GMC 2500 HD 4x4 Duramax Diesel a few months ago.I have had no problems and I am very happy with my purchase. My salesman's name was Nathan and in my book he went above and beyond the call of duty. If I ever go to purchase another used truck, it will be from North Texas Truck Stop. Those guys were great, up front, and honest. My truck was exactky what they said. Thanks again for the great service and making the transaction simple.