North Bay Nissan

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.9 Overall Experience: 4.9


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Excellent customer service

5
Marvinrogue2016 on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2016 Nissan Rogue SV AWD, Victor and Chris Maldonado gave to me an excellent servic to buy a new car, they know how treat a customer, Thanks guys..Marvin G


lease of a Leaf

5
longshott on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fifth car from Guy Crosbie, and fifth time happy. Delivered to our office without a problem. The best Nissan dealership in the area, hands-down.


Great customer service

5
Rosy2016 on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for my truck, in varios dealership but nobody cares for my needs until i found it at Nissan of petaluma, Victor Maldonado an his assistant Maria Velez,make a great team, they focused on my needs and not on just step out with any car.They offer great customer service, I really recommend you to ask for Victor Maldonado next time you buy a vehicle. Ellos te atienden en tu idioma y victor se preocupa por llevarte lo que estas buscando, no se preciona por que salgas de ahi con cualquier cosa solo por vender como en otros lados que por experiencia me ha tocado.


exelente vendedor Victor

5
Fide2016 on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Este es mi 4 carro e pasado bonita experiencia en este Diler todos son muy amables pero Victor Maldonado es un tipo a todo dar sinpre consigue al cliente lo que quiere .. Gracias Victor


Guy Crosbie at North Bay Nissan... The guy you want to go to

5
Happy New Nissan Owner on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Five stars to Guy Crosbie of North Bay Nissan. After a previous awful experience at Nissan of Santa Rosa with a difficult and rude "closer", I got up the courage to go to another Nissan dealer - North Bay Nissan of Petaluma. I was fortunate enough to get, Guy Crosbie, who has been working there for 30 years. He was professional, knowledgeable, no games kind of guy. After a little back and forth on negotiating my new Nissan Sentra SR, he got me the price I wanted and we got through the purchasing process in less than 2 hours. It was the least painful car shopping I've ever experienced. Thank you Guy for your excellent professional service! I recommend that anyone looking for a Nissan ask for him by name.


amazing customer service

5
Jesus1224 on 01/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time buying a car at Nissan and their were absolutely nice treated me like I was at home great interest rate Maria Velez and Victor Maldonado were the best.From Jesus Albavera Mendiola


purchased 2015 nissan altima NEW!

5
nissan2015newbuyer on 01/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I world recommend this location to anyone.. i live in vacaville and i traveled 60mi to go to northbay nissan in petaluma ca.... great people. . Fast purchase. . Im definitely coming back! THANKS MARIA SANABRIA (SALES)....


Couldn't be happier!

5
EP on 12/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Shopped the 3 Nissan Dealerships, and North Bay Nissan provided the best customer service, and offered the best deal. From start to finish is was a great experience. Go see Josh Switzer--he was great to work with!


Great!

5
Adam on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never bought a car before so I didn't quite know what was going on but the employees at northbay Nissan were awesome they were fast and very helpful I had went for a used car but instead they sent me home in a brand new car pretty much thanks guys (Gaby and maxx) my grandpa loves his New car.


BEST EXPERIENCE BUYING CAR

5
dustin and kelly on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The process of buying from this dealership is fantastic. Everyone was extremely nice. We actually had fun buying our car. Joshua Switzer and team is funny and professional at the same time. Perfect experience.


Victor Maldonado

5
Gopar09 on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This Gentleman is always very helpful when we are ready to purchase a new car. He is our go to dealer and always exceeds our expectations.Gopar Carreno Family


amazing service

5
T on 10/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came into North Bay Nissan today for a quick check up on my car. My person wasn't here today so another gentleman named Josh assisted me instead. Josh was amazing! He helped answer all my questions. Even returned my car nice and clean! Thank you Josh. I'll make sure to look for you next time I come in.


Great experience

5
Felicia P.A. on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was just coming in to look!, till I saw a RAV4 that I fell in love with, Cris was very nice and helpful, he explained a lot of features and made the transition from looking to buying very smooth, I was able to get a good deal and a great financing. Thanks for the great team work Northbay Nissan team.


Amazing, funny and professional!

5
Anma707 on 10/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Randy Trujillo was funny and made our car buying experience go really quick. He even went as far as to call and make sure we got home safe!


great service

5
TasiaG on 10/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks to North Bay Nissan I found my dream car! The staff at north bay deserve 5 stars. They are extremely friendly, supportive, positive and most of all helpful. They didn't let anything stop them from obtaining my dream car. A big shot out to my sales representative Jerrad, he made my dream a reality. Thanks you so much Jerrad!


Wounderful custumer service

4.8
Ernedirar on 10/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

People there are kind and prompt to help you.We went on Labor day weekend they have hams & hotand sodas free.Thanks to Victor Maldonado and Maria Velez for everything


Victor Maldonado And Maria Velez

5
valencia on 10/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Victor Maldonado for you help. you are the best. thank you. Gracias victor y Maria Velez por su gran ayuda. en seleccionar nuestro auto. muchas gracias.


Great price, super nice car

5
Karol W.R on 09/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks for the help Cris for finding a great deal on the car I've been wanting for a while, I'm really happy with my new Sentra is one of the best and nices vehicle I have own in a long time, I love the fuel economy and the way my car looks. Thanks again for the great service.


there were amazing !

5
mariabaron77 on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time buying a car and both Gaby and Andy went out of their way to help me get the best deal! Super happy with my purchase .


Service was excellent

5
Carol w. on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks Northbay Nissan and Cris for your excellent service, besides getting a great deal you guys all are a great group of people and my experience was great, I will let my family and friends know where to buy from now on. Thanks


A mixed bag, but overall, I got the deal I was looking for

4.2
gutzdeluca on 09/19/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Victor Maldonado was great! He was professional and courteous and went above and beyond. Kenia Romero was good. She could use a little more improvement on features and benefits of the autos, but her enthusiasm was definitely present.


AMAZING EXPERIENCE!!!!!!

5
Crystal Fountain on 09/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have got to say that August 7, 2015 was the greatest most overwhelming, surprise of a day, with not a moment waisted or let down. Joashua Switzer, Max, Ben, The GM and truly the whole team that was at the dealership made a big dream come true for Me and the look on my 4 kids faces when I pulled up at the house the evening was priceless. It was such a pleasure to do business with these guys and I have been telling everyone just how great the customer service, care, concern, and thoughtfulness went in to making it possible to better my life and these kids life. Truly amazing. These guys blew Customer Service out of the water. Cant thank them enough!!!!!!!


Thank you!

5
Erikaeg on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I want to thank Cris and Kenia for the help in the purchase of my 2015 Nissan Altima. The demo drive was very smooth. Great customer service and personalities. I am very happy with my new car, I love it! It runs great and it was super clean.


thank you

5
maria68263 on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good help, really explained the vehicle we were buying and explained the whole process. Great customer service, convient location, great vending machine snacks, very nice and respectful


Great

5
naido45 on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was very good and everything was explained clearly. The time we spent there never seemed like a minute wasted. To sum up everything in a word perfect!


Chris was very helpful

5
Nissan370z on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris was very helpful, purchased my first Nissan 370 he walked me trough every detail very friendly I would recommend coming here to buy a car


Best sales experience ever

5
Steven M on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I met with Josh about a week ago after searching for a new Altima online. I was contacted by many dealers but he was always quick to answer my questions, very helpful and knowledgable. When we met in person the car and the numbers were all the same and it was very quick and easy. Best car buying experience ever, would definitely recommend Josh Switzer and this dealership


Super fast and easy!

5
mariadvelez on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in looking for a car for my daughter and the sales employees were very helpful in helping me find exactly what we wanted. Ended up with a new car and a smile on my face. The employees were all very friendly and got a really good deal!


thank you so much for everything

5
jose_diaz on 08/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

me gusto el servicio al cliente la demostracion al carro, todos muy amables, me gusto encanto el carro nuevo muy feliz! muchisimas gracias a todos por todo


Great Service!

5
Norma07 on 08/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank Cris and Kenia for being very helpful and patient with the purchase of my new vehicle. They were patient through out the whole process and have a great attitude. Very polite and respectful. It made my experience a lot easier and enjoyable thank you guys!


Chris Maldonado and kenia

5
Mari torres on 08/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They we're really help out really nice people. I am very satisfied with there help they have us. I would recommend them to any one. Really thankful


Great experience

4.8
Rosy on 08/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Alex V is very knowledgeable and friendly. Great customer service. We will definitely be recommending him and North Bay Nissan to our friends and family.


Professional and great service

5
Yadira R on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My overall experience was great, this is my 3rd car purchase at this dealership, the service by Petaluma Northbay Nissan, Cris my sales consultant, the sales manager and finance was great, they made my car experience buying process painless with no surprises. the features of my new altima are amazing and as I used them on a daily basis, it would be hard for me to purchase a car without this features like navigation and the phone hands free system. Thanks Cris and team for the great service and great value.


Good costumer service and great facilities

4.5
Vicv on 07/29/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

They had great costumer service and they help me start my credit worked with me for getting a car that fit for me. Overall they have good costumer service and fair prices


recommended to all

5
litch28 on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at North Bay Nissan in Petaluma . Everyone was friendly and professional. My salesman ,Jerrad Sanchez, was a pleasure to work with.


Great Experience

5
JimG on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2014 Juke from Jared Sanchez. I was a great car buying experience. I would highly recommend this dealership.Also, high marks for Glenn and Ben in finance . Great Job guys. Jim Gregory


The Northbay Nissan team made it happen!

5
Denise53 on 07/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a cargo van for work, but I wasn't sure if I was able to purchase one. I went to Northbay Nissan in Petaluma and met with Cris Maldonado. He showed me a 2013 Ford E-250 cargo van. I took it for a test drive and knew that it was the one. Cris was very kind and listened to my concerns. He and the Northbay Nissan team made the purchase happen when I didn't think it would. I can't say enough about Cris and the Northbay Nissan team. They're the best!


Very helpful

5
Angie15 on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I walk in I though the process of getting a car was going to take long . I thought that eventually I would walk out with out a car but , Victor Maldonado was able to get the perfect car for me. He was very fast and helpful. I recommend you to ask for him specially if you speak Spanish .


My Unique Buying Experience

5
Lee Shimmin on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I wanted to sell my older car which has a stick shift. I had some ideas and suggestions about what to buy. Since I am such a pushover, I brought my partner's son with me to make certain that I got a good deal. We went to a couple other dealers first and studied and talked; they were not bad. Nonetheless we decided to try North Bay Nissan. Our salesperson went overboard for us to help us find something desirable at a bargain price. We took two test drives in two different models of Nissan. After much discussion we agreed on a vehicle. The dealer fetched it the next morning and had it all prepped for us. In fact, before that he picked us up in Sonoma before going to the dealership. Once we had the car at the ready, we took a test drive to make certain that it was just right. The paperwork was handled smoothly. We've been driving the new car for a few days, and we are pleased as Punch.


Fast service. Happy me!

5
Juan222 on 07/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So happy with the new "Express" service. I was in and out in no-time! Service was great. Eric Vielma is a friendly, smiley guy and so kind. Thank you for being so nice and getting my car done promptly!


Painless Car buying experience

5
Wayne P. on 07/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very impressed with my overall experience of purchasing a car from North Bay Nissan.Hans Bigall was knowledgeable,efficient,and customer orientated. I would highly recommend seeking out Hans for those interested in purchasing a new or used vehicle from North Bay Nissan. Thanks again Hans, Wayne P.


SUCH GREAT CUSTOMER SERVICE

5
Juan222 on 07/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

CAME IN AND DID NOT HAVE MY MIND SET ON A CAR. WHILE LOOKING AT THE USED CARS, THE SALES WOMAN, GABY SAYAVEDRA APPROACHED ME. WE THEN LOOKED AT NEW CARS. I WASN'T SURE THAT I COULD AFFORD A NEW CAR, BUT SHE REALLY WANTED ME TO GET SOMETHING NICE AND REASONABLE. SHE WAS SO HELPFUL AND FRIENDLY. WE SPENT SOME TIME DISCUSSING WHAT VEHICLE WORKS BEST FOR ME. I FINALLY GOT APPROVED AND I'M GLAD BECAUSE IT WAS A LOT MORE THAN I THOUGHT I WOULD BE ABLE TO GET! I HAVE TO SAY, THIS WAS A HASSLE-FREE EXPERIENCE AND I'M SO VERY CONTENT WITH MY PURCHASE! THE SENTRA IS AWESOME AND I'M SURE THIS IS THE CAR FOR ME!


great experience

5
Neel on 07/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchaed new Pathfinder from hans. Process was quick and simple. A great experience. Thank You North Bay Nissan!


Best car buying experience ever!!

4.8
Erika on 06/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I was uncertain as to what to expect with my first car buying experience. I went into North Bay Nissan based on a reference from my mother and brother, who both had great experiences buying vehicles there. From start to finish, Hans was friendly, helpful, informative and genuinely interested in what I was looking for in a vehicle. He went above and beyond to meet my needs with expertise and excellent customer service. I recommend Hans and the staff at North Bay Nissan highly. Thank you!!


first time buyer

5
mar23 on 06/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was my first time buying from a dealer, I was dreading a long day of going from dealership to dealership looking for a car. Fortunately the first stop was northbay nissan and i was in my car with ing an hour. I told Hans Bigall what I wanted my price range and we were in a car test driving within 15 minutes being there. It was a fast process and totally painless. and I am so happy with my new car.


Great service, no pressure purchasing

5
John on 06/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Hans went above and beyond to find just the right Nissan Frontier for me. I came into the showroom 3 times over the month and each time I never felt pressure to purchase then. He also went above and beyond looking for the exact truck by contacting other dealers to try to locate it. In the end, I ended up with a truck I'm very happy with and a great experience. Thank you Hans.


Nissan Altima Lease

5
CLCJacob on 06/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had an excellent experience leasing our new Nissan Altima. North bay Nissan valued our time and made the process easy from start to finish. Hans and Lars were professional and easy to work with. We would recommend our friends and family to this dealership anytime.


Friendly, nice and easy to deal with.

5
NTom on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had a no hassle kind, understanding contact with my sales rep. Victor Maldonado. He went through all the scenarios available to me and went over all the payment options. With this information we were abel to make the best choice for us and our finances. I have leased a car from North Bay Nissan before and use there service department. This dealership is great. No problems.


Quick and easy. No hassle.

5
Richard A on 06/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My old Frontier got totaled buy a red light runner. I decided to buy a new truck and got exactly what I wanted. Hans Bigall is a great guy to work with and Nissan makes decent trucks.


Repeat customer

5
Baseball Mom in Santa Rosa on 06/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the third vehicle we have bought at this dealership. The customer service is outstanding. Ron and Hans were very professional and made sure that all of my questions were answered and offered hands on coaching on all the features of my new vehicle. The service department was also very accomodating when scheduling the application of the perma-plate on my new Pathfinder. I would and have recommended purchasing both used and new vehicles to friends and family from NorthBay Nissan.


Hans Bigall & North Bay Nissan ROCK!!!

5
Kris K. on 06/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We would like to give some kudos to Hans Bigall and North Bay Nissan where we just bought our 2014 Nissan Altima SL. Hans took such great care of us, answered all of our questions and totally made us feel comfortable during our car hunt AND buying process. Hans ROCKS! We also want to give praise to Jerrad Sanchez as he, on one of our previous visits, was helpful in our decision making process. From the regular quality service we receive for BOTH of our Nissans to the ease of buying our new car, we appreciate Hans and North Bay Nissan a great deal!


Fantastic Customer Service

5
Dennis O'Neill on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We needed a dependable family car and it had to fit our budget. With four kids, that wasn't going to be easy. Our sales person, Hans Bigall, was both courteous and knowledgeable. He found a comfortable Altima for us and crafted a lease package that fit perfectly into our tight budget. We would go back again and are certainly recommending Hans to our friends! Thank you


Northbay Nizzan - amazingly helpful

5
Kalifanea on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I honestly was dreading getting a new car from the get-go. I'm glad to say that Northbay Nissan proved me wrong. Manny and Hans were wonderful to work with, treated us like human beings and weren't pushy in the least. They answered all our questions, gave us plenty of time to think and decide on what would work best for us and what financing and options worked best for our needs. Car dealerships can learn a few things from this great team!


Northbay Nissan - the best!

5
Kalifanea on 06/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I honestly was dreading getting a new car from the get-go. I'm glad to say that Northbay Nissan proved me wrong. Manny and Hans were wonderful to work with, treated us like human beings and weren't pushy in the least. They answered all our questions, gave us plenty of time to think and decide on what would work best for us and what financing and options worked best for our needs. Car dealerships can learn a few things from this great team!


Greay buying Experience

5
Martin Z on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0

I had a great experience at Northbay Nissan Petaluma, Cris my sales facilitator was great, I was able to get the vehicle I wanted for a great price. The hole process was great, from start to finish, I felt important with the way I was treated by all the employees at Nissan, Cris introduced me to the sales manager and the finance manager and they were both great. I can see why customers buy from this dealership, their customer service and straight answers. anyone in the market for a car go see Cris and the team at Nissan great guys, you will find what you are looking for a great vehicle and amazing customer service.


No hassle experience

5
Dushan42 on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a new 2015 Altima SV. No hassle, great 0% finance, knowledgable agent. Didn't feel pressured at all. The whole process took just over 2 hours. Overall a great experience!


Cassandra

5
Leanna99 on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great sales experience here I would definetely recommend my friends and family to this dealership. Victor and Kenia were very nice and helpful through out the process and in helping me look for the right car.


Samantha

5
Samc18 on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank Victor and Kenia for all their help in the purchase of my new Nissan Altima 2015. I love my car and it has everything that I need including a back up camera. I'm very please with all their hard work and help in helping me find the vehicle that I really needed. Thank you for you time, patience and kindness. I will make sure to refer you both to any one in look for the perfect car. Thanks once again and very nice work!


Happy Nissan Owner

5
Margret1984 on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gaby was very patient with me and my family. We are so happy with our new Altima. If you want excellent treatment and a great experience, consider Gaby as your salesperson.


Great and helpful dealership

5
LeafGuy123 on 05/26/2015

Customer Service: 5.0 Overall Facilities: 5.0

Lars and Hans were amazing. I got caught up in Petaluma on a low charge and they were crazy helpful -- set me up on the charger, a hot cup of coffee in the fog...highly recommend. I would definitely come here when I replace my Leaf.


Mil gracias!

4.4
Tanya on 05/15/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Con la ayuda de Victor y Kenia pude encotrar el carro que buscaba. Aun sin credito ellos pudieron ayudarme y estoy muy contento con mi nuevo carro para mi familia.


North Bay Nissan - Made it happen!

5
Sunshine State Driver on 05/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I like to get a new car but the process can be frustrating, when you are just looking over the cars it feels like an inconvenience to most sales staff. I would normally want to leave as soon possible with no info because it was not comfortable. North Bay Nissan has worked on keeping the pressure low and working harder to earn your business rather than expecting it. Hope that your next experience will be as smooth and painless as mine was. Also I would talk to Hans B. to get a straight up guy with real world Nissan experience and a good sense of the lease programs available. Not every buyer wants to pay cash or make a payment for 7 years on the same car. Hans gets it and will help you get into the new Nissan that youre looking for.


Hans Bigall is the Man at North Bay Nissan!

5
jdgrani1 on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After driving a Yukon XL for 15 years it was time for a change. We had been shopping for a mini SRV in a variety of ways, car shows, internet etc... We narrowed our search down to two options one being the Nissan Murano. We drove into North Bay Nissan and there was Hans. He spent a long time with us and was very patient answering the muriad of questions that we had. He really knew his stuff! He found us the right car, worked with us on the financing and really wanted us to be happy with our purchase. We recommend first Hans Bigall, second Northbay Nissan and third a Murano for anyone who is ready to downsize from the big SUV. It is spacious and very comfortable.


North Bay Nissan

4.7
Amber on 05/04/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I highly recommend North Bay Nissan. My husband and i purchased a 2015 Nissan Altima from Hans whom i also highly recommend doing business with. Great guy. Very honest and friendly. Very knowledgeable and helpful. I absolutely love my new car.


North Bay Nissan

5
gs2art on 04/20/2015

Customer Service: 5.0

I was investigating a used vehicle on the North Bay Nissan lot and chose to contact one of the sales reps rather than make the 185 mile (one-way) drive. The pictures of the vehicle were fine but I needed more input to satisfy my desire to go there. My pointed questions received perfect answers. Though we did not settle in on that particular vehicle at North Bay, I will remember the professional experience I had via email and voice as a very positive factor.


A great truck and a great time

5
Matt Sheldon on 04/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had owned my Ford Ranger for 16 years when the engine blew up on Friday. I was bummed. My buddy was dead. I mourned for 4 days then I went to Northbay Nissan to look for my next car. I had a very excellent time sharing some laughs and commiserating with Hans Bigall one of their salesforce. I bought the second car I test drove. I knew I was going to buy it when I got behind the wheel, but Mr Bigall wanted me to be absolutely certain I was completely satisfied before we signed the papers. The entire experience was so easy and relaxed, not at all what you might expect, certainly not what I expected, when making a major purchase. And their Finance department was a breeze to work with also. Super easy. Whizbang. And I'm in a new car. I wish for everyone who reads this post to have the same kind of experience I had. Chances are if you go to Northbay Nissan and talk to Hans, you will. Matt Sheldon


Outstanding Service

5
Rhys on 04/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I wanted to say thank you again to Hans, Randy, Kenny and Andy for making the process of buying a car simple and stress free. My wife and I were looking for a family car that fit our price range and after dealing with a few other dealerships with "pushy" salesmen, we found North Bay Nissan. The first day we were helped by Randy who was really great about answering questions and showing us several options, but still allowed us to walk around and discuss it for ourselves. We returned the next day to have another look at the car that had peaked out interest (Hyundai Elantra) and although Randy wasn't working that day he had called the office and had Hans and Kenny come out to help us. I could keep talking about every step of the process, but all in all we could not be happier. We love the car an look forward to having it for a long time. Thank you Randy, Hans and the Nissan team. Cheers. ~Rhys


Best Car Buying Experience Ever!

5
Dana on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Hans was wonderful and everyone at North Bay Nissan was extremely professional, honest, and pleasant to work with. Hans took time to listen to my needs and at no time did I feel like he was trying to sell me something I didn't want. I really felt like I was valued customer at North Bay. This has been my best car buying experience ever!


Great Service and Selection

4.3
Jeff on 04/02/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Hans was great to work with! No pressure attitude with lots of knowledge. He allowed us to make the right choice on our tiime frame.


Great Service!

5
Alex J on 03/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in on March 13th looking to just get a quote on a trade in value for my 2004 Nissan 350Z. Truth be told, it wasn't in tip top shape, i was interested in finding something reliable that could take its place. Hans Bigall was my sales consultant and he showed me a few cars that caught my attention based on the needs i have and specs i described to him that i wanted. Long story short Hans was very pleasant to work with and extremely personable. I am a first time buyer and he even helped me work out the logistics with the bank to get myself a decent APR on my loan and was very flexible. Because of Hans attitude and how he was helpful every step of the way i walked away with a new car; which was pleasantly unexpected! About 2 weeks into owning my new car the battery failed and when i brought it back to the dealership they swapped it out no questions asked and didn't have to pay out of pocket! What great service from these guys all around at North Bay Nissan. If you're looking for good service and quality help, look no further!


Freakin' Awesome Experience

5
Neil Young on 03/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you're in the market for a new ride and have Nissan on the list, North Bay Nissan is the place for you. This was my first true "dealer purchase" experience, and as noted, it was freakin' awesome. Hans Bigall is an absolute boss. He responded quickly, shot straight during negotiation chats, and treated us like friends he'd known for years. At the end of the process, I walked out with a great truck at a great price from a great guy. And Hans hasn't stopped there - he's been fantastic checking in on us since the purchase. We've received birthday cards and he remembers the dog's name. Seriously, hit up Hans Bigall.


Hans bigall is the dude to buy a car from

5
novato kevin on 03/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great dealership. Hans is very knowledgeable, funny and friendly. Made my first car buying experience a fun and memorable one. Love my new maxima and north bay Nissan!


Great Experience

4.7
Happy Face on 03/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We walked in not sure what we wanted. Hans met us at the door and was very welcoming. He was patient as we worked through the features that we were sure we wanted and listened as my boyfriend and I bantered back and forth. He quickly found us a truck that met our expectations. He offered a few suggestions but mostly let us lead the conversation. We ended up taking a break, going for lunch then came back. He was equally as welcoming and we felt he got us the best deal he could. We definitely had faith in him. We ended up buying and the rest of the buying experience was great. No hassles. I would not hesitate to recommend Hans or North Bay Nissan.


Best car dealer and sales man. Hans Bigall.

5
JM on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Stopped by looking to buy a new truck but couldn't walk away without one due to the kindness and willingness to help and offer the best possible deal from the salesman at North Bay Nissan of Petaluma Ca. Highly recommednted and will definately buy again. Dealler of choice. Thank you for making me happy!!!!!!


Mario silva

5
mario on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hola a todos mi nombre es Mario de ante mano le quiero dar las gracias por el buen servicio a north bay Nissan y sus empleados en especial a VICTOR MALDONADO Y SU CONPANERA GAVI MUY BUEN SERVISIO ATENTOS SINSEROS Y ESTOY FELIZ CON MI NUEVO NISSAN ALTIMA 2014 :)


best car purchase experience

5
laura madrigal vielma on 02/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The easiest car purchase experience ever! Thanks to Gaby Sayavedra for her customer service. I also want to mention the sales manager, Glen. He made this whole ordeal possible! Thank you NBN. I will be referring friends and family for any future car purchase or service


hans bigall

5
rathabegolfin on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am amazed at how easy my new Frontier purchase went down. it all started with the sales person. Hans Bigall has a great talent for listening, and understanding what your needs are. He then made suggestions, taking my concerns into full account. He is very knowledgeable of the Nissan product line. He is equally knowledgeable of the Northbay inventory. He answered all my questions and essentially made the purchase of my new Frontier much easier than I had anticipated. After the sale, he has contacted me making certain that I am pleased with the vehicle and making himself available for any future concerns I might have. Does it get any better than this?


Nissan #1

5
Blackdog on 02/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gracias por el excelente servicio para comprar mi nuevo carro,su paciencia para mostrarme el veiculo k queria y explicarme cada detalle ,gracias Gaby Sayavedra por tus atenciones y gracias Juan Padilla por tu servicio para el mantenimiento de mi vehiculo..!


Best Dealer Experience Ever

5
Joel Huddleston on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I looked for months for just the right Frontier in exactly the right configuration. I was told everywhere else that I would have to special order it and expect to pay over MSRP. Northbay NISSAN had it on the lot and these guys were Great! I flew from southern Ca and Im glad I did. Hans Bigall was able to answer all of my questions on line and over the phone so I went for it. Everything went smoothly and the price made it more than worth the flight and the 7.5 hour drive home. Ill tell everyone that this is the place to go and Hans is the man to talk to.


by Juan Ruiz

5
Juan Ruiz on 02/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

First time buying a car, didnt know much. Everything whent grate, got a car that I could use for work and at the same time take my family out. Grate customer service, and very helpful. Ask for Hans Bigall he will work with you untill you are 100% satisfied.


Great Buying Expierence

5
Kirk on 01/27/2015

Customer Service: 5.0 Buying Process: 5.0

I worked with Hans on my recent purchase of a 2012 Audi Q5. He was helpful and knowledgable during the test drive, without being pushy as you often get from car sales people. On the day I purchaced the vehicle, I was pressed for time, and was able to complete the buying process in 42 minutes. So smooth, so easy, all questions answered. After I bought the car Hans personally delivered it to my home so I could make an appointment later in the day. Since my purchase, I had an inquiry about the car and Hans quickly got back to me with an answer. Great buying Expierence.


Good Experience With Northbay Nissa

5
Matt on 01/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I began my car search looking for a used 4wd pickup, and stopped by Northbay Nissan on a whim on my way to another dealer. Hans asked me about what I was looking for, and what my budget was, showed me what he had, and also said he thought he could get me a new 2014 Frontier for about what I was willing to spend on a used truck. They were trying to clear all the 2014s off the lot since it was well into the 2015 model year. After test driving some used trucks with close to 100K miles on them, I decided to investigate the idea of a new truck a little further. Long story short, I am now the proud owner of a brand new 2014 Frontier which I got at a very reasonable price and really good Nissan financing. Sales and financing departments were both easy to work with and never gave me a hard sell or the "what will it take to get you into this car today" treatment. I can very honestly say I am a satisfied customer.


Fabulous Customer Service

5
Kristen on 01/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have been looking for a Subaru for over a year and was very happy to see one listed. North Bay Nissan had a used Subaru just listed and Hans Bigall provided quick and clear communication to me. I was a bit skeptical with driving up to 2 hours to test drive a used car but extremely happy that I did. Hans Bigall provided excellent customer service, the financial department was extremely friendly and cooperative along with a clean and friendly environment. I can't even say this about two of the Subaru dealerships that I visited previously in Santa Clara County. It may have been a drive, you may be looking for a used car or new one, and I would highly recommend that you check out North Bay Nissan. Best experience I have had.


Quick and easy buying experience

5
Nelson Eng on 01/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I'm so happy that I went to North Bay Nissan. I haven't bought a can since 1995 and I wasn't sure what to expect, but I was pleasantly surprised. Hans Bigall was very helpful and knowledgeable about my purchase. He really put himself "in my shoes" and gave me all the information I needed to know to buy my car with confidence and satisfaction. Thank you so much.


Northbay Nissan

5
tabitha busch on 12/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the best place to buy a new vehicle hands down ... Hans was the most informative and kindest sales rep we came across and we looked for months to buy our dream car ... we will always go back just because of the service we received ... Hans thank you again for making this possible


A quick and smooth process!

5
Christopher Rose on 12/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Hans Bigall helped me with purchasing a 2014 Nissan Versa. When I arrived, he was very friendly, and we took the car out for a spin on a long road that included a sharp turn, potholes, and the freeway. After that, the process went very smoothly, and he was willing to work with me on the price. The whole process took about 2.5 hours, with minimal waiting time, and Hans made the process fun. I'll definitely be back if I ever need a car again.


Amazing service

5
Daisy on 12/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Victor Maldonado was the person who helped me. I have bad credit and he helped me get approved while giving me a discount and getting me a great deal on interest. He had to pull some strings to get my loan to approve. But in the end i got what I wanted. Thank you again. Highly recommend this place.


BEST car buying experience I've ever had!

5
LG on 12/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Hans Bigall assisted me and he was awesome! I wasn't looking forward to having to buy a new car but he made it actually enjoyable. I've previously purchased a new car from Northbay Nissan 11 years ago and had a good experience but this one was even better. !!


Best place to buy a nissan! great prices

5
Angel Corona on 12/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went looking for a new 2015 altima basic model and ended up buying a well equipped altima 2.5 s for the basic model price thanks to Gaby Sayavedra! You are the best Gaby! I love my new altima!


I love my new altima

5
Angel on 12/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went looking to purchase a new 2015 altima & I was approached by Gaby Sayavedra. I told her what I was looking for & she worked her magic & offered me an altima that wasn't on sale for the advertised sales price. Gaby is honest & is the best sales person I have ever met hands down! Thank you Gaby


I LOVE NORTHBAY NISSAN!!

5
Estela C. on 12/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The customer service at Northbay is superb!! I just purchased my 3rd Nissan from Northbay and as usual my experience was fabulous! Hans Bigall was extremely helpful and a pleasure to work with! He was very patient with all my questions and concerns and offered sound advice without feeling pressured. Being a female, friends and family are always surprised when I tell them I went on my own and bought a car. But , that's how comfortable Northbay makes me feel! I live in Santa Rosa, but never go to the Nissan there. I'm big on customer service and it is worth the drive. It's my go-to place when I need my car serviced or when I need a new Nissan. Thank you Hans for another great experience at Northbay!!


Thank you Hans and North Bay Nissan!

5
Jamison on 11/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I came in to buy a new car and were lucky enough to get Hans as our salesman. He was very professional and knowledgable about the car we were looking at. He was patient with us and accommodated some of our special needs that made everything a breeze. Thanks again Hans and North Bay Nissan for a wonderful car buying experience.


Great Service

5
Total Balance on 11/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience with Hans at North Bay Nissan. No pressure, but he kept in touch with me matched me to a great car. A pleasant experience with everyone at the dealership!


Buying a Car

5
Shane Egide on 11/15/2014

Customer Service: 5.0 Buying Process: 5.0

I recently bought a new car from Northbay Nissan and the man who helped me with my buying experience, Hans Bigall, was one of the best salesman I met. He expertly gave me advise on certain cars and he made sure that we saw all the options available to me before I made my purchase. I have to say that because of Hans, Northbay Nissan will most likely be the first place I go to the next time that I need to get a new car.


Wonderful customer service!

5
Alan G. on 11/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchase a new Juke for my daughter. From the start over a phone call, Hans Bigall was a delight to work with. He is very knowledgeable, friendly and courteous. The facilities are clean and comfortable. The price negotiations process when very smooth and the overall car buying experience was a pleasure. North Bay Nissan had the exact car i was looking for and the trip up to Petaluma was well worth it, Hans even made arrangements to have me picked up at the ferry terminal. Thanks again! Alan G.


Victor Maldonado is the best !!!

5
calderonjventura on 11/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Victor Maldonado is the best. He helped me buy a beautiful 2013 Nissan Sentra when no other dealer was able to help. I give my highest recommendations to anyone looking for a new or used car. Go see Victor Maldonado at North Bay Nissan Petaluma


Delivered everything promised.

5
paulgipe on 10/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

North Bay Nissan and Victor Maldunado did everything they said they would for the price quoted. No games. No hassles. No problems.This was the simplest, most straightforward purchase of a car we've ever had.And no one in the state of California matched their price even with delivery to our destination included.


I love MI BONITA <3 White Altima 2015!

5
alcantag on 10/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Words cannot explain the most amazing and caring person, Gaby Sayavedra! She was honest helpful and got to the point. She knew exactly what I was looking for and got me the best deal ever!


Wonderful car buiyng experience

5
malharsire on 09/13/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Three of us friends in SF South Bay, bought a Nissan Leaf each together from Victor Maldonado at North Bay NIssan. He gave us a deal over the phone that we liked. We drove to Petaluma to sign the paper and select our cars. We were treated very professionally and courteously. Cars were thoroughly explained and paperwork done expeditiously. No sales pressure was put to buy more products and services. Cars were delivered in two days to the South Bay.


Very good shopping experience

5
malharsire on 09/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Three of us friends wanted to purchase a Nissan Leaf each. I called Victor Maldonado at North Bay Nissan. He gave as a deal we liked. We went to Petaluma from the South Bay. We were very well treated in terms of showing the working of the car, and not pushing any additional products and services. More importantly the deal was not changed at the last minute - unlike the experience we had at other dealerships. The paper work was finished expeditiously and courteously. He had the cars delivered to us in South Bay in two days. I would recommend this salesperson to anyone wanting to buy a Nissan in the SF Bay Area.


Bing and Ben

5
bigbluevan02 on 07/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Rogue 2014 from Guy "Bing" he was pretty honest and made the process as painless as it could be! Also, the finance guy, Ben was hilarious, he was cracking jokes and also worked with us getting the price we wanted. These two were awesome! I would come back and buy here again!


I love my Nissan Rogue

5
love21sosweet on 07/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bruce was an awesome person to work with, he found the exact style and add-on's I was looking for. It was such a hassle free buying experience and I recommend Bruce to anyone who is thinking about buying a car.


Leasing a new Leaf

5
janjiro on 07/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've just started a lease for a Nissan Leaf one week ago. This is the first time I've ever leased a car and this is my first electric car. So far it has been a great experience.This dealership was the first stop on my search for an electric car. Guy Crosbie worked with me and my wife explaining the nuances of being an electric car owner and showing what the Nissan Leaf had to offer and it's limitations. We never felt pressured and left feeling very good about the experience. I think Guy knew we were coming back.We visited a few more dealerships and decided the Leaf was the car for our needs. I called Guy late on a Saturday and he told me to come down. Abel was available to answer some questions to make sure the Leaf would meet my needs, he also owns a Leaf and was very helpful. I got the model and color that I wanted and continued with the sales process. Originally I had intended to buy the car but one of the incentives available for the 2014 model was not available for the 2015 and they were out of 2014's. Guy was very professional with this situation and let me work out the decision with my wife. We worked with Andy in the finance department and he was very helpful. After going through our options and asking a bunch of questions we figured leasing was the better choice. At no point did Andy pressure us in one direction or another and we're very happy with our choice.Ron's been helping me with figuring out home charging options. He's very knowledgeable and responsive through email. Consistent with the level of service we've experienced at North Bay Nissan.Depending on a fully electric car for my transportation is a new experience for me. Going through North Bay Nissan has made me more comfortable with my choice.


Experience with North Bay Nissan

5
Marsha Medford on 06/14/2014

Buying Process: 5.0

I am thankful that I received information from Cars.com as the website was running a ad letting me know that North Bay Nissan had just want I had looked at at another Nissan dealer. The price was $1,500 less. The salesman emailed me all the information and answered all my questions completely. I did not buy from North Bay as I wasn't able to get a ride there. The salesmen did offer to sent a car to where I was which was over 100 miles away. He went beyond what I would ever expect of a salesman. I did buy the exact same vehicle at another Nissan dealer.


Down to earth.

5
srk1959 on 05/28/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a refreshing dealership, no pressure and straight talk. Our daughter purchased her first car and it was a pleasure. Tierney did not try to talk he into a car the would break the bank. She got a screaming deal over the Memorial day weekend. We will be back. Love Nissan cars, so much value!


Best down to earth service!

5
S. Kathleen on 05/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was so great to deal with such an honest, down to earth sales person. If you go ask for Tierney, he is the best, he just wants you to choose the right car. Clear details on every model, for every budget and very up front. And... we love the car, Nissan always has the little extras.


Ron Palombino

5
dalziel8 on 05/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to Northbay Nissan to shop for a fuel efficient car and Ron asked what we were looking for and showed us the inventory that would please us. We went for a couple of test drives and found the vehicle that would fit our needs. Ron was very friendly and informative, and when we are ready for another vehicle, we will go to him, as we highly recommend him.


Victor is Great

5
SamBrannan on 05/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Make sure you talk to Victor. He takes all of the stress out of a purchase. He made a special trip to the dealership to take care of us today.


great service

5
joben0797 on 05/16/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

professional, know how to meet customer needs, no time wasted, direct , friendly, overall a very nice experience dealing with them.. highly recommended even if your from the bay area..


Easy and Comfortable

4.7
AJ Guti on 04/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I drove 100 miles from my residence to purchase a new Nissan and it was worth the drive. The buying process and customer service provided was excellent. Process was easy, comfortable, and the price I received for my new Nissan was excellent. I would highly recommend Northbay Nissan to friends and family. Great overall experience!!!


This dealership is amazing! I was looking for a new...

5
rainstar_xinyu on 04/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is amazing! I was looking for a new Altima 2.5S. When I knew they have the car with exact model/trim/package and color in stock, I began to negotiate the price with the salesman Bruce Higbie and he helped me to get an amazing deal! The deal was too good to be true, so I asked Bruce to make sure I'm qualified for Nissan finance to get this deal before I went there. He was very nice to help me run the credit check and told me I was qualified. Then I told him if they keep this deal for me, I will buy from them. I told him "now you have my words, can I have yours?" He called and told me he will keep his promise, that's a very critical personal quality. So I trusted him and ask my friend to drive two hours to get there. When I saw Bruce, he was very nice and helpful to make the whole process very smooth. He truly did what he promised for me!!! This "my-word-you-word" thing is so beautiful! Bruce did an excellent example for the other dealers and built my confidence for this dealership system. Then the financial man Andrew Kubichek helped me to set up everything quickly and answered all my questions in great patience and details. After all things are settled down, Bruce still came with me in the car and showed me how to everything in great detail. This dealership experience totally changed my impression for salesman. I really appreciated Bruce's and Andrew's help! I'm extremely happy with my new car! Thanks a lot!


I would buy a car from them again

5
BrennonH on 04/02/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No hassle, no pressure. Good dealership. I bought a car with help from Mark Brill and am very pleased with the price of the car and the overall experience. I would buy from them again.


I am very happy with my new purchase at North Bay Nissan...

4.6
raulitochavez on 03/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I am very happy with my new purchase at North Bay Nissan in Petaluma CA, their excellent customer service from Mr. Victor Maldonado and Gaby Sayavedra guide me to all the good necessary steps....Thank You


great price,awesome, efficient courteous service.

5
ivan the happy driver. on 03/29/2014

Customer Service: 5.0 Buying Process: 5.0

i cannot speak highly enough of my buying experience with northbay nissan. from the receptionist who gave directions when i got lost to the salespeople and especially the finance manager-all were very professional, courteous and above all capable. i not only got the best price in the bay area but difficult to get financing, and, like i set excellent service in record time.i highly recommend this franchise to anyone shopping for a new or used-ours was nearly new-vehicle.


Recently purchased a Nissan Xterra from this dealership....

4.8
blelouarn on 03/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Recently purchased a Nissan Xterra from this dealership. The customer service was top notch, the price I ended up paying was very reasonable. The entire experience was very nice, no pressure or anxiety, everyone was friendly and seemed to care about getting me the deal on the vehicle I wantedDefinitely will recommend them


Looking for a new car, and keep getting drawn back to the...

5
Holden_Wiser on 03/16/2014

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Looking for a new car, and keep getting drawn back to the Juke. Called in and spoke with Tony, who was great. I didn't want to keep him on the phone too long, but he took the time to answer all my questions and a few more. When I'm ready to buy, I know who I'll be working with!


I have purchased a vehicle and the sales representatives...

5
mgbibi on 01/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased a vehicle and the sales representatives Gaby and Victor were so helpful in guiding me with the purchase. I would highly recommend my family and friends to NorthBay Nissan. I'm very happy with my car.


Best dealership experience by far. We bought a brand new...

5
Marsant on 01/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best dealership experience by far. We bought a brand new murano 2014. So far we are happy with it. Thank you Tierney for a great job.


I went in to see about the new car specials and was happy...

5
Threlve on 01/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to see about the new car specials and was happy to know they had some 2013 models far below the MSRP with a lot of the options I wanted. I had a bit of a challenge with some past credit issues as well as recent job transfers, but the Nissan Credit still gave me a fair loan with a good price. Mark and the managers were up front and honest as well as helpful and courteous. I bought a vehicle there before about 10 years ago and it was also a good experience.


Have bought 2 cars in the past 6months,a pathfinder and...

4.8
evy733 on 01/03/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have bought 2 cars in the past 6months,a pathfinder and an altima. Gaby and Victor were great! Would recommend for sure!had a great experience every time I came in.


This was by far the absolute best experience I have had...

5
jpinto02000 on 12/21/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the absolute best experience I have had buying a car. Guy Crosbie helped me find the right car, and made the process so easy. I got the best price upfront, and it far exceeded my expectations for what I had budgeted, Guy explained everything very clearly, and beacuse I never bought a vehicle before on my own, made sure I understood every step. The whole process only took 1 hour, and I was on my way with my new car. Thank You to everyone at North Bay Nissan, especially Guy, Lars and Ron.


It's been a while since I purchase a new vehicle and...

5
travelinsoul on 12/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's been a while since I purchase a new vehicle and its been a while that I have visited a car dealership. I was informed from a colleague about her purchase of a vehicle and the gentleman that sold her the car. Therefore I visited the dealership and requested the salesman of Tierney and what a realistic person he is. Not at all aggressive but very informative and realistic...he did put me at put me at ease. I still have my reservations about purchasing a new vehicle but if I do it will be with him for sure.


I've purchased 4 vehicles from dealerships, 1 of them...

4.8
Anab17 on 11/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've purchased 4 vehicles from dealerships, 1 of them have been from Northbay Nissan & I will continue to return. I was treated with respect, got a good deal with a quick turn around in financing. If you go in I recommend asking for Victor Maldonado or his assistant Gaby Sayabedra, (they are both bilingual in Spanish). I told them what i was looking for and the budget I had. They were both extremely helpful and courtious. The service dept. also deserves 5 stars, as my last car was purchased from another dealer, I appreciate North Bay Nissan service that much more.


I had an excellent service at this dealer, for that...

5
favorito10 on 11/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an excellent service at this dealer, for that reason anytime I thinking buy a new car I choose North Bay Nissan. I bought four car from this Dealer for my husband, son, and myself.


Best car purchase ever! I would definitely recommend this...

5
jazmineevielmaa on 11/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car purchase ever! I would definitely recommend this dealership to friends and family. Gaby was awesome, love my new Nissan! Thank you so much!!!!


Mark Bril made this the best car buying experience...

5
craigs11saddle on 11/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Bril made this the best car buying experience i've ever had. He's the best and so is Northbay Nissan! you won't be disappointed.


The whole process was so easy. Took a test drive on...

5
daniellecb on 11/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The whole process was so easy. Took a test drive on Sunday, came back Monday to buy. The staff at Northbay Nissan are all very helpful & knowledgeable, not once did I feel the high pressure sales tactics of other dealerships.


Firstly--Bruce was very friendly and had a sense of humor...

5
SandiSW on 10/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Firstly--Bruce was very friendly and had a sense of humor which I appreciate and I joined in with his humor. He also was knowledgeable about the car I purchased. Set up my bluetooth cell phone for me. Answered all my questions, explained everything and made suggestions. The ambiance at the North Bay Nissan dealership had an upbeat feeling and all the staff was friendly. I did not feel any pressure to buy. Told me about the various trucks that fell in with my needs. Secondly--I did not understand about the headrest but everyone in the service area was most helpful and explained and showed the way the headrest worked.


We walked into this dealership to look and test drive a...

5
7077992589 on 10/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We walked into this dealership to look and test drive a new Altima and drove away with a new car. Our salesman, Ron Palombino was great. He was so great to work with and our experience was easy and comfortable. Northbay Nissen is great and we loved our salesman.


Great car buying experience! I have bought my last two...

5
isabelsquire on 10/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great car buying experience! I have bought my last two cars from North Bay Nissan. They are really friendly, informative, and will not pressure you. They really want to be sure that you leave with the car you want! Randy was awesome, taking time to answer lots of questions. Lars made sure I got a great deal!


Mark Brill was an excellent dealer. Truly cared about his...

5
Heatherdop on 09/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Brill was an excellent dealer. Truly cared about his customer and straight forward with numbers. No back and forth for hours. Go see Mark.


Guy, Ben and Lonnie provided amazing service to me when I...

5
DC2013 on 09/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Guy, Ben and Lonnie provided amazing service to me when I purchased my new Nissan Murano. Guy, the salesperson, did not pressure me on the sale - allowing the vehicle to sell itself and me to make my decision in myown time. Ben, the finance person, made the paperwork easy and answered all my questions with patience and kindness. Lonnie contacted me before I could contact him in order to install my upgraded security system. North Bay Nissan was by far the best place for me to purchase my new car, and I HIGHLY recommend them.


Best car purchase experience ever. When you go in search...

5
EVIELMA17 on 09/01/2013

Customer Service: 5.0

Best car purchase experience ever. When you go in search of a car, ask for Gaby. You will be happy you did. I will come back here for any service or future purchase simply because I had the best treatment from Gaby S.


I highly recommend North Bay Nissan to others who are...

5
cfgan on 08/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

I highly recommend North Bay Nissan to others who are looking to purchase of a new or used car. I had a great experience with sales person Mark Brill as well as the sales and finance managers. I was able to purchase the car that I wanted for a price with was within my budget. They worked with me to settle the details and I am very happy with their level of professionalism and integrity. Mark was extremely knowledgeable about the Nissan brand and we were able to very quickly come to an agreement on the purchase. Thanks North Bay Nissan.


Last night I bought my brand new Frontier from Randy. I...

5
Nascardi on 08/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Last night I bought my brand new Frontier from Randy. I Love it!! I traded in a X Terra I also bought from Randy. He takes care of his customers and makes sure you are comfortable with the process and the price. I find that all the staff at the dealership really want to make sure their customers are happy and that they can call any time with questions. And lets not forget the folks in service as well. They too deserve a thumbs up! Excellent team work.


My wife and I have been going to different dealerships...

5
chrisp1611 on 08/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I have been going to different dealerships the last few months just trying to see what we liked or what we interested in...but everywhere we went it was more of they just saw us as money walking in. Then we met Gaby and by far the nicest representative we encountered in our car searching hunt. I'm taking my time to get the word out this Nissan dealership is doing the right thing going in the right direction I appreciate helping there business and as it turns out a new car didn't hurt us either :) This is not the last time were buying a car from this dealership!! Thank you Gaby!!!!! and NorthBay Nissan !


Mark Brill did a great job at selling the car without...

5
EileenB1 on 08/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Brill did a great job at selling the car without pressure. He got us a great car at a great price without any "dealing".


Gaby was very patient with me and that's what I...

5
giselle soto on 08/18/2013

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gaby was very patient with me and that's what I needed. She was also helpful and made my experience at Northbay Nissan really enjoyable !!


It was a very pleasant experience. I would recommend this...

5
etorres63 on 07/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a very pleasant experience. I would recommend this dealership to anyone. Everyone from the sales people to the maintenance department were courteous and polite.


Wow - "Thank You" Mark Brill for your excellent...

5
kokanee31 on 07/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wow - "Thank You" Mark Brill for your excellent service this morning. It is always great to work with someone who cares and takes the time to help with all of the little things. I have always gone to North Bay for their Service Department - but now I think that I can in good faith recommend their Sales Department - especially Mark. Thank you for a easy and pleasant car buying experience.


Great excellent service. Way to go. Sales representative...

4
roble265 on 07/01/2013

Pricing: 4.0

Great excellent service. Way to go. Sales representative Mark Brill great guy. Northbay Nissan way to go. Rate from 1-10 I give it 10+


The best experience we have ever had at an auto...

5
pm42 on 06/24/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best experience we have ever had at an auto dealership. Both the salesman, Tierney and the manager, Ben, were extremely helpful in giving the pros and cons for selecting the right vehicle. We will recommend them to our family and friends.


This is the first time I have never felt pressured at a...

5
TP7325 on 06/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first time I have never felt pressured at a dealership and the first time I was looking forward to writing a review! I was nervous/skeptical about purchasing/leasing an electric car and both Guy and Ron were a great team; they not only answered all my questions, but made me feel very comfortable and made my concerns go away. They provided me with a pressure free purchase and took the time to explain the wonders of this crazy electric car. They provided me with awesome service and directed me to all the special incentives as well as electric car websites that I can use from my phone while I am commuting. Guy spent a great deal explaining all the gadgets and extras in the car while Ron explained all the neat features of the "carwings" as well as the online community when it comes to electric cars. Needless to say, I am very happy with my experience and would not hesitate to recommend Guy, Ron, and North Bay Nissan; they do it the right way.


We had the best no pressure experience. Originally went...

5
mertonpreston on 06/14/2013

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had the best no pressure experience. Originally went in to sell our used car and go next door to buy a Sonata...test drove a used Altima, and that was all she wrote. Ben in financing got us a great interest rate. The other Ben got us a very acceptable price for our trade in...I would recommend these gentleman to any one interested in a Nissan, or any other car at NorthBay Nissan.


Best experience I ever had when buying a truck. These...

5
Travishatton on 06/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience I ever had when buying a truck. These Guys know how to take great care of you. We have bought all of our vehicles at north bay nisson and will continue to do so. They have become like Family there, and they make it fun to visit a dealership. Thanks again!


I got a great price for a brand new car, and the customer...

5
hhershey on 05/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got a great price for a brand new car, and the customer service from Mark Brill and Ben (from Finance) was amazing. They made the whole process stress free, very clear, and they were both so helpful. I had the best experience and got a nice, newer car than I had intended to get while staying in a reasonable range of my price range.


Couldn't have ask for a better representative! We...

5
amandaleigh1987 on 04/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Couldn't have ask for a better representative! We know better then to look anywhere else because we are always treated as a friend and we know he'll fight for the right price and give us advice! Thanks Guy for another great car!


Not high pressure, in and out quick

4.7
Hcasperson on 04/14/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

They don't pressure you too much here at this dealership. I highly recommend using www.cars.com to select your vehicle. You can do all the negotiating by phone or email. I highly recommend Randy Trujillo. He is good.


Northbay Nissan blew its competition out the water from...

5
LTALAVERA on 03/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Northbay Nissan blew its competition out the water from the very beginning! I saw an online ad with a price that seemed too good to be true, so I called them up & was connected with Guy. He gave me an even better quote that no other dealership was willing to even come close to. The dealership was a little far so my husband & I decided to take a look at another one close by (Antioch) &when I tried negotiating their crazy high price on the same car down to what I was quoted from Guy, the manager came out & basically said that my price was too low to work with & whoever quoted it to me was probably lying to get me to their dealership. I left unsatisfied that they didn't even attempt to work with me, but when I arrived at Northbay, it was an entirely different story! All the people we came across were friendly & willing to answer any questions we had. We told Guy the specifications we were looking for in a car, & he showed us the options they had in stock. We were able to find the PERFECT one with everything we wanted, very close to the quote he had given me from the beginning. I am not only happy with my car, I'm happy with the dealership I chose to give my business to, &their outstanding service! Anybody looking for a Nissan in the Bay Area is not going to find a better price with quality customer service than here!


I purchased a brand new vehicle from Guy Crosbie at...

5
ndagnino on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a brand new vehicle from Guy Crosbie at Petaluma Nissan. The entire experience was outstanding. Guy walked me through the process with comfort and ease. He was always extremely informative, answering all our questions with patience and concern. I have purchased many cars in the past, and by far Guy Crosbie was the most helpful, relaxed salesman I have ever dealt with. He made my experience of purchasing a new Nissan an excellent and positive one.


I purchased a brand new vehicle from Guy Crosbie at...

5
nataliedagnino on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a brand new vehicle from Guy Crosbie at Petaluma Nissan. The entire experience was outstanding. Guy walked me through the process with comfort and ease. He was always extremely informative, answering all our questions with patience and concern. I have purchased many cars in the past, and by far Guy Crosbie was the most helpful, relaxed salesman I have ever dealt with. He made my experience of purchasing a new Nissan an excellent and positive one.


I WALKED IN THE DEALERSHIP TO C ABOUT A USED CAR AND...

5
Harleybabe221 on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I WALKED IN THE DEALERSHIP TO C ABOUT A USED CAR AND RANDY HELPED ME OUT HE WAS WONDERFUL VERY NICE AND THE SERVICE WAS EXCELLENT U GUYS ROCK AND I DROVE OUT WITH A BEAUTIFUL CAR THANK YOU


I have had work done before on my 89 Maxima and was very...

5
Nedu2013 on 02/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had work done before on my 89 Maxima and was very pleased with the work and price. I know Mark from working for the same company prior to his working for NB Nissan. The deal on my 2013 Altima was too good to pass up. The sales was not pushed on me and the car was very close to having everything I wanted in that particular model. I would gladly recommend this dealership and Mark to friends and relatives.


This was my first time to a car dealership, I was...

4.8
mirguia3 on 02/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was my first time to a car dealership, I was immediately greeted and welcomed. Gaby is a very knowledgeable sales associate. She listened to what I needed in a vehicle and showed me cars that would fit my lifestyle, and not wasting my time showing me what she wanted me to buy. I didnt feel pressured like i though i would be. She made my first experience an enjoyable and a comfortable one.


Fast Service. Great Deal.

5
De Man on 11/29/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I got a great lease deal on Nissan SL Leaf from Notrh Bay Nissan. The sales person Guy was very thorough and he gave me the deal he quoted me over phone/email. No hassle! No pressure!


Gaby was very friendly and professional. My parents and I...

5
Cupcake101 on 10/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gaby was very friendly and professional. My parents and I came to buy a car for them and she was very helpful ad gave us great car references !! I will definitely come here to buy my first car because their prices are extremely reasonable! Thanks NorthBay Nissan !!


I have to say how pleased i was to finally find the right...

5
Jess33kt on 09/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have to say how pleased i was to finally find the right car that i was looking for. Joel really spent a lot of time & energy searching for the right one for me. Im in my late twenties & possibly going to start a family in the next couple years so it was really important to make the right decision! I ended up with a small SUV. Buying a car is a big committment & Joel made me feel very comfortable with my decision. I feel thankful that i found the right sales guy! Thank you Joel!


Outstanding customer service and very knowledgeable...

5
chris.simon.9231 on 09/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding customer service and very knowledgeable staff. After living without a car for over three years I finally decided that it was time to upgrade. I went to North Bay Nissan with an idea of the type of car I wanted and Joel helped me with the rest. I cannot thank him enough. Would definitely recommend!


Joel sold my wife and I our Nissan Murano. He was very...

5
eric_falk on 09/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel sold my wife and I our Nissan Murano. He was very friendly, honest and did a great job listening to our needs and helping us find a car that fit our budget. He negotiated a great deal on our trade-in as well. I would recommend Joel and the entire Nissan staff, as they have all been helpful when we have brought our car back for normal maintenance.


Joel was not only incredibly personable and informative...

5
ellebella84 on 09/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel was not only incredibly personable and informative about each and every car we looked at, but had the professionalism that I would say comes from a stellar sales person! We very much enjoyed working with Joel, and will come back to him for our next new car!! Thank you Joel!!


I've never purchased a new car before and I was clueless...

5
Alexvictorianavarro on 09/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've never purchased a new car before and I was clueless about the process. Joel was incredibly helpful, friendly and patient with me and his knowledge of the cars helped tremendously in the decision making process! I cruised off the lot with excitement and felt confident in my purchase...what a deal!!


Joel was a pleasure to work with!!! With Joel expertise...

5
cfactor on 09/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel was a pleasure to work with!!! With Joel expertise and great knowledge about Nissans he made my buying experience stressfree and fun! I love my brand new 2011 Maxima and I thank Joel for all the help. This was my first time buying a new car and Joel made sure that all my questions were fully answered and even took the time to look at my other options. He understood what I was looking for and made sure he found the perfect fit. Not only do I love my car but I loved my expereience and will never forget North Bay Nissan and Joel.


Northbay Nissan made buying my car fun, not like a sales...

5
mrsorganized on 09/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Northbay Nissan made buying my car fun, not like a sales push. After visiting plenty of other dealerships who were just after my wallet and tried rushing me through the process, I came to Northbay Nissan and drove out in my new altima. Joel is just a genuinely nice guy who helped me find my altima and took the time to work on a great price for me. Thanks Joel, will definitely recommend to friends.


I have looking for a car for months now, and I found...

5
cecyandkeena on 08/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have looking for a car for months now, and I found NorthBay Nissan dealership with a car with good enough of a deal and the car I wanted reasonable pricing. At North Bay Nissan, they have fabulous prices and offer for their merchandise. the employee I was assisted by did a marvelous job explaining and giving me important detail about each car I had any question about and she was very patient, friendly, and she was overall very wonderful and did her job well and she was a good source of information for me. I am happy with the service, price, and most importantly my new car! Thank you Gabriela, and NorthBay Nissan, hope to buy. more cars from you guys!


Great place to buy a new car

5
Juan1 on 08/25/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to North Bay Nissan and bought my 2012 Nissan Altima from Randy Trujillo. Randy was great and very helpfull,knowledgeable,nice. You can't beat the prices at North Bay Nissan. Everybody is great and they will help you with what you need. I have bought three cars from North Bay Nissan and easy and stress free everytime.


Best place to buy a new car.

5
John cock on 08/25/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Me and my family have been buying new cars from Northbay nissan since 2000. We have bought 7 cars from Northbay Nissan. 6 bought brand new. Randy Trujillo is great. They always help you and work with you. Very nice and helpfull.They have the best prices for cars and I looked around and nobody can beat the prices at Northbay Nissan. They make the exprience easy and stress free.We will always buy new Nissan vehicles from them.


To get the best price and help to buy a new car you want...

5
Juan Gallo on 08/24/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To get the best price and help to buy a new car you want to go to Northbay Nissan. I just bought a 2012 Nissan Altima and Randy Trujillo was excellent. I have bought three cars from Northbay Nissan and Randy Trujillo helped me eveytime. They are nice and will work with you. When I decide to buy another car I will go back to Northbay Nisssan.


The entire process went smoothly - no pressure. Everyone...

5
Mark1956 on 08/24/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire process went smoothly - no pressure. Everyone was helpful and friendly and the price was great - no hassles. Would reccomend this dealership to others.


It was an overall pleasurable and stress free experience....

5
Sonja e. on 08/12/2012

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was an overall pleasurable and stress free experience. We got the best price out there. Guy was very easy to work with, very honest and straightforward; I felt comfortable speaking with him. I would definitely recommend North Bay Nissan to a friend or family member.


Used car

4.7
JudyP on 07/29/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Our experience with Northbay Nissan was excellent. We found the vehicle on Cars.com, who then notified the dealer. A salesman from Northbay contacted us and we set up an appointment to test drive the vehicle. It was very easy and did not consume a lot of time. Our salesman, Tieren had the vehicle ready for us to drive when we arrive for our appointment. He was very congenial and easy to work with, and the dealership had more of a "hometown" feel than some of the large car dealer groups. I would recommend Northay Nissan to anyone.


New Cars at North Bay Nissan

5
arty on 07/27/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

North Bay Nissan has such a wide range of cars. The inventory is endless and I am so happy with my new car. The salesman who helped me was Randy Trujillo and was very professional. I was pleased with my experience at North Bay Nissan in Petlauma


Best Dealership in Town

5
mrsbaseball on 07/26/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best Dealership around is North Bay Nissan. Randy Trujillo was great to deal with and helped me with all my questions. It turned out to be a pleasant experience looking for a car. Thanks for all your help Randy.


Northbay Nissan ROCKS BIG TIME

5
Flippy on 07/25/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

So pleased to go to a dealership where there was no pressure. I took my time came in a few times and Randy Trujillo answered all my questions with no pressure. When I was ready I knew I could go to Randy and feel great about my purchase. Thanks Randy I will recommend you to all my friends!!!


North Bay Nissan - Best Dealer in town

5
Keeks on 07/25/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with the finance dept and sales staff at North Bay Nissan. Thanks to Randy Trujillo I got a great looking car for a great price. He was very helpful. Ask for Randy at North Bay Nissan in Petaluma.


Love North Bay Nissan

5
Jmoney on 07/20/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would recommend North Bay Nissan to anyone looking for a professional dealership with helpful salesmen. Guy Crosbie helped me in my transaction and was so knowledgable and friendly. He made the process of searching for and buying a car easy and enjoyable. He's the man to go to for all of your car needs.


Bought a nice new truck from Guy Crosbie. Answered all my...

4.8
westernSFsupply on 07/08/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bought a nice new truck from Guy Crosbie. Answered all my questions, got me the truck I wanted. Thanks for your help, Guy! Big thanks also to Lorne Green.


Working with Mark was a Great Experience He is...

5
charlie28 on 07/07/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Mark was a Great Experience He is knowledgeable and professionalDrove out with a New truck in a very short time. Thank You


North Bay Nissan has a sizeable inventory and they are...

5
RCPerkins on 07/07/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

North Bay Nissan has a sizeable inventory and they are fair and very customer-service oriented. Mark Brill was easy to work with and offered a very fair and competitive price compared to surrounding areas.


North Bay Nissan ROCKS!!!

5
baseballmom on 06/30/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I needed a new car - not a brand new car but wanted one that looked like one. Not only does North Bay Nissan have so much inventory but they have the best sales and finance dept. I was especially impressed with Randy Trujillo. His professionalism and knowledge got me the car of my dreams. Thanks Randy


I went in to just look for a new car and walked out 4...

4.3
amartin21 on 06/14/2012

Customer Service: 5.0 Friendliness: 4.0 Pricing: 4.0

I went in to just look for a new car and walked out 4 hours later with one. Mark was a very personal down to earth kind of guy. They worked with my credit and with different banks to get the best loan. I would recommend them to anyone.


Thanks North Bay Nissan!

5
Tammy on 06/12/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Randy Trujillo couldn't have done better at matching me with a car i truly love. Makes sure to match customers needs, thanks Randy


Service with a smile

5
Thomas on 06/12/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

sometimes when buying a car u get rude and pushy salesmen who force you onto a car. not at North bay Nissan! Randy Trujillo was who helped match us with a car and it was one of the greatest things i could do.


Thanks Randy!!

5
David on 06/12/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

At North Bay Nissan we went through Randy Trujillo, a fine salesman, helped match us with a car that will last us forever


This is the best dealer i have been to, honestly. Every...

5
thomasquinn123 on 06/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the best dealer i have been to, honestly. Every employee you see makes sure to meet you and make sure you are served. Special thanks to Randy who helped us to get a car we want. 5 stars all the way!!!


North Bay Nissan Great place for a car

5
carrie4444 on 05/30/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Try out North Bay Nissan and ask for Randy Trujillo. He is far best the most knowledgeable and helpful salesman that I have met in a long time. I know he will help you.


New Cars at North Bay Nissan

5
mandie33 on 05/29/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Looking for a new car? Try North Bay Nissan in Petaluma. A great place to shop. I am looking at new cars and I am definately coming back to see Randy Trujillo next month when I am ready to buy. You should too!!!!!


North Bay Nissan - The place for Cars

5
williexxx on 05/29/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased with North Bay Nissan in Petaluma and the salesman Randy Trujillo. He was so very pleasant to work with. He showed me a variety of cars within in my budget. Thanks Randy for all your help. The finance department was a huge help too.


When the car I'd been driving for years reached 218,000...

4.8
Gracegirl on 05/17/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

When the car I'd been driving for years reached 218,000 miles and began to have serious transmission issues, I started looking for used cars. But I was nervous that all my savings would go into a car that had no warranty and could end up costing me more than I could afford in repairs, so kind of as a shot in the dark, I contacted Northbay Nissan's online sales manager, Guy Crosbie. Northbay Nissan is where my older daughter bought her new car, the first major loan she'd ever applied for, so I felt a little hopeful that I might be able to get a loan. I had not had anything in my own name for more than 25 years and Guy Crosbie helped me get that loan for a new Versa! He was patient and understanding and without his help I'd still be driving my husband's old clunker with the failing transmission (or walking). The only reason I couldn't give pricing a 5 star rating is that my own credit rating affected the total price I will pay, but because Guy, and Andrew in financing, were persistent in their efforts to arrange a loan, I have a dependable car that I am able to pay off earlier than scheduled, without penalty. I most enthusiastically recommend Guy. He never pressured me or misled me into thinking I could afford more than what I got. And the 2012 Versa is really fun to drive and had no trouble passing uphill on the way to Reno!


My family and I had a wonderful experience at North Bay...

4.8
mowilliams on 05/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My family and I had a wonderful experience at North Bay Nissan. Mark was very helpful and friendly. This is why the rating was great.


thank you guys so much for helping us match the car we...

5
Mightyquin1234 on 04/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

thank you guys so much for helping us match the car we want. we had a great time at the dealership and we couldn't have asked for more. thanks Randy!


Great Service

5
Thomas Q on 04/27/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Special Thanks to Randy Trujillo for helping us choose the right truck and having us a great deal


First new vehicle purchased in 2002 and was satisfied...

4.6
LenInSebastopol on 04/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

First new vehicle purchased in 2002 and was satisfied then with service and sales. Second vehicle purchased, only one key handled during driving and negotiations; after consummating the deal I was told there is only one key and to obtain a second key I had to pay $108. Even though the deal was done & finished, I complained of having to pay for the extra key and got results! After sales (and complaint) the dealership, not the salesman, made it up to me and then some. Shows someone has a bit of integrity, which is hard for me to find anymore in this world! Good going, North Bay Nissan!


good dealership

5
Gailer on 03/26/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I have always had a great experience at Northbay Nissan. The last car we puchased was from Tierney. Very polite and easy going.


Customer

5
Hannah on 03/26/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went in yesterday looking for a car and I was really impressed at the service at this dealership. The Sales people are interested in my business and are really patient with my questions. I will be going back when ever I need information.


Tony at Northbay Nissan

5
Hank 777 on 03/23/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a car from Tony. He was great. Honest, No games. I even got more for my trade in than I thought I was going to get. When does that ever happen. Great guys! Hank


I recommend NOrth Bay Nissan in Petaluma. Not only was...

5
boblou10 on 03/20/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recommend NOrth Bay Nissan in Petaluma. Not only was the atmosphere friendly the one salesman that I dealt with was knowledgeable and honest. He made me understand what I could afford. Ask for Randy Trujillo at North Bay Nissan. He will help you and you will leave the dealership a satisfied customer


north bay

5
Mr. OG T on 03/16/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

north bay nissan is a good choice if your looking for a new or used car either way they will make sure you get the right fit. when there look for randy trujillo he will make sure you leave there happy


Great Sales and Service

5
Batman Dad on 03/08/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm not a "car guy" so shopping for a vehicle is a little stressful for me but Randy Trujillo was patient and not at all pushy. He answered all my questions and pointed out things that I hadn't even thought of to ask. I have now purchased two cars (an Altima and a Rogue)from Randy and will definitely be visiting him for my future purchases as well. I also frequently use their service department and have had nothing but pleasant dealings there as well...well priced, quick and dependable service.


Excellent All-Around

5
Courtenay T on 03/07/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've been a Northbay Nissan customer since 2004 when I purchased my Altima (new) from Randy Trujillo. He's very knowlegeable and not pushy. Every 6 months, I bring my car in for service. Their service department is always polite, on-time, and honest. A few months ago, I returned a purchased a Rogue (used) with my husband again from Randy who completely understood our family needs and budget.


I went in to look at a used car I had seen on...

5
Hansen224 on 03/04/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to look at a used car I had seen on autotrader.com, curious if it would work for my family expansion and pets. Tierney took me for a road test in the car I wanted. I liked it, but still wasn't sure if my large dog would fit in the back. Tierney suggested I bring him in. My schedule was very busy though and I couldn't come in for a week. Tierney was out that weekend, but told me that Guy would be able to help. I came in with my dog, and he fit. Guy got me an excellent deal on the car I wanted. The whole staff was very friendly, loved my dog, and I had a great experience. I would definitely recommend both Guy and Tierney to anyone shopping for a car.


$22,990

Mileage: 16635

Color: Other

Transmission: Variable

Body Style: Sedan

City: Petaluma, CA

Engine Type: 2.5L I-4 gasoline direct injecti

$26,240

Mileage: 11

Color: Other

Transmission: Variable

Body Style: Sedan

City: Petaluma, CA

Engine Type: 2L I-4 gasoline direct injection

Contact seller for price

Mileage: 18922

Color: Other

Transmission: Variable

Body Style: SUV

City: Petaluma, CA

Engine Type: 2.5L I-4 gasoline direct injecti

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