Nissan of Queens

loving my new ride!

This is my second time at Nissan of Queens. Each time here was a great experience. Mike Davila was the was whom I had the pleasure to help me though my shopping experience. He was very professional and courteous. Defiantly would reccommend my friends to come here!

Do not keep their appointments

I had called them a week in advance to make an appointment for Wednesday at 7am. I have work at 9 and needed to be the first one in so I can be the first one out. The receptionist said that wouldn't be a problem and called me a day before to confirm. I show up at 6:55 and park my car in front of the shop and out comes a mechanic telling me that I have to move and get behind a 10 car line. I told him I have a 7 am appointment and he said it doesn't matter because the other cars were waiting since 6:30am .I asked if they have an appointment also and he said no but they were there first. What is the point to make and confirm an appointment if it's voided as soon as you get walk ins???? Very unprofessional and unapologetic. This was going to be my first oil change with them and the whole experience was horrible. How can they run a service center like this?? Very disappointing!

Kevin

Best experience I have had buying a car. Very helpful man he helped me find a great car!

george lucero

George lucero was our sale person never sit down and tell us the price of vehicle also our monthly payment and he still come back and ask for more 1000 dollars more when we already put 8000 dollars down payment I am having sleepless night with what they did to us at this dealers they need to fired george lucero even the color of the2016 rogue change when the deal was closed no good no good sale person I even tip him 50 bucks for taking me to the bank to get my certified check very cunning also my$ 8000 was never put as a down payment on the car and my credit score is 700 also my monthly payment is $ 508 .00 will be paying that for 72 months also when I spoke to finance guy which is alex he said go back to your country also I asked about my $8000 down payment he said that they deliver the vehicle to me which is not true my husband drove that vehicle to my home the very same day we put that down payment also they add $ 5000 for extended service wow what a mess I have to put up with presently I owed them$ 29400

Good Job!

Mike Davila was on point. He was kind, respectful, and accommodating. Ask for Mike!

Mike was great!!!!

Mike Davila was fantastic. Knowledeable, straightforward, made the car buying process easy and almost even fun. Highly recommended!

Michael Davila

Mike's the man. Even though they originally underpriced the FJ Cruiser( yup I knew It Was) they honored the price they gave me no hassles .Mike stood by me all through the process. I drove from South Jersey to New York The car was exactly as described I was in and out fast no hassle. Go See Mike Davila. Some you can trust.

Stay far far away!!!!

I have owned seven nissans in the past and this experience Nissan of queens made me feel nothing less than a complete fool! The dealership tried calling me twice a day to bring my Nissan in and when I put aside my crazy schedule to sit there for 90 minutes, they completely tried to rip me off. I have excellent credit and they tried to lease me a Rouge SV for 443 a month, which is a complete rip off. The sales woman, who I will remain nameless, then told me I had to wait longer for my car to come off lease. Then why were they calling me two times per day. Then another salesman called and offered me an S model for 350, another complete rip off. The dealership was run like a circus, bells and sirens going off for the people who fell for their schemes, I would probably set the sirens off too if I ripped off someone that bad! For reviews sake, I leased an SV model with premium package, including moon roof for 373 from Baron Nissan, who provided a great sales experience. Stay away from this ripoff sales act!

They are cheaters. Don't believe them.

they are cheaters. Don't believe them.I was ready to purchase the 2014 Honda Odyssey van with their offer. But they don't give me that car and they are trying to charged me extra $1400 .In my opinion. don't go their .I am sure they will cheat you.

Mike Davila

Ever since my car broke down about a month ago I've been searching for a new car. I've been to a few dealerships since then with no luck. That all changed when I went to Nissan of Queens and met Mike Davila. He helped me as soon as I walked in. He showed me plenty of options even with my fair credit score. He was very patient with me as I was making my decision for a few hours. He was upfront and very honest about every question I had. He was overall the best salesman I've ever dealt with. I will be getting all my future cars through him. I highly recommend him.

EXCELLENT SERVICE

Thank you for an excellent day of service! Mr Nunes and Mr Kogurt were exceptional and knowledgeble! I would definitely recommend this dealership to my friends and family!

Effecient, Knowledgeable

I must recommend Mike Davila for helping me to find the right. vehicle for me and my family.He was very kind, understanding ,professional and patient. He is the type of salesman that anyone would love to have .Thanks you Mike from the Rivera's.

Car leasing from Jay

Very efficient. Quick. Flexible and attentive to needs. Straight forward. Willing to negotiate and provided great customer service. Manager John kept right to the point and met our budget.

JAY IS THE BEST!

Sales representative " Jay" provided excellent customer relations. He was very knowledgeable and honest. If you are thinking about a Nissan ask for Mr. Jay Ali.

No customer service

My wife called at noon and asked if a certain color car was in stock. The salesman Justin said they had two but asked if we could come in a few hours so they could prep the car. We arrived at 2:30 and told the car was still on its way and please have a seat. We didn't want to do a test drive but wanted to talk money. Justin disappeared and popped back once to take our car for appraisal for a trade in. No one spoke to us for an hour and a half. When we said we wanted to leave Justin (maybe 21 years old tried to lecture us). We called his manager who was very rude. They claimed to be cleaning the new car for a test drive. Does a salesman do that? No, he engages the customer and works out potential financing. You do not have potential customers who have thousands of dollars cash in their pockets to put down on a car sitting around. Extremely bad customer service. It wasn't like they were busy. Stay away from this place.

No customer service

My wife called at noon and asked if a certain color car was in stock. The salesman Justin said they had two but asked if we could come in a few hours so they could prep the car. We arrived at 2:30 and told the car was still on its way and please have a seat. We didn't want to do a test drive but wanted to talk money. Justin disappeared and popped back once to take our car for appraisal for a trade in. No one spoke to us for an hour and a half. When we said we wanted to leave Justin (maybe 21 years old tried to lecture us). We called his manager who was very rude. They claimed to be cleaning the new car for a test drive. Does a salesman do that? No, he engages the customer and works out potential financing. You do not have potential customers who have thousands of dollars cash in their pockets to put down on a car sitting around. Extremely bad customer service. It wasn't like they were busy. Stay away from this place.

Mike davila

Mike davila is an excellent sells person. I brought it my car which a Nissan sentra 2002 to be traded in I managed to wall out with a Nissan altima 2008.. And I love the upgrade.. This is the place you will want to be of you want to trade, looking for a used or new vehicle. They do it all here.. Great job Nissan of queens.. You will see me again :)

Price scammer in quick service

Last May 31, I need emergency repair from this dealer regarding coil problem. Inshort I drove from Long Island going to Manhattan city, in that day 1-495 queens area I had bad idling problem, so immediately I check Nissan in the area. Since no prior appointment I had no choice to leave my car for no definite time for them check the problem.After my 1 1/2 appointment from the city I immediately run straight to the dealer. Coming back while in the train adviser Joseph Dileo called to gave me a summary regarding problem in my car, coil, spark plug, and cleaning will costs me $1200+++. So right away I told him to change the coil only since that is the problem. After 30 mins I arrive in Nissan to check my balance I'm surprised that I need to pay $417+++ for the coil to be change.This is the magic words he told me "its corporate standard to charged high" in simple works or repair to be done. My lesson, I will not buy any Nissan units for this type of dealers that represent the Nissan company.My commendation to Ernest the operation guy who managed my repair.

First impressions Do Count

I HAD A GREAT EXPERIENCE AND I APPRECIATE ALL THEY DID FOR ME AND MY CAR IS ACTUALLY FIXED RIGHT THE FIRST TIME- GREAT WORK

Highly recommended

Excellent, professional environment. They took care of me very fast and friendly staff. Tech did a multi point with me and showed me what was needed and it's functions. I felt very comfortable and will be coming here again

Great Deal and Great Staff

Great experience and extremely thankful for Mike Davila. Very professional and knowledgeable. Mike goes above and beyond to make sure you get the best deal and car you're looking for. Everything went really smooth and I was very happy I came to this dealership. I would definitely recommend Nissan of Queens to anyone and ask for Mike.

Great service and great people

Great service from Mike, he was a big help did everything possible in getting the best deal. Everything went smoothly and the people at the dealership were amazing. I would strongly recommend to go here if you are searching for a used or new car.

Great Experience, awesome dealer

I went in to Nissan of Queens hoping to purchase a used Juke. I had the pleasure of working with Mike Davila. Mike was very professional and courteous, and he had an easy going manner that helped to ease my worries. He had an answer to all of my questions. The overall experience was fantastic... I am extremely happy with my purchase, and would recommend Nissan of Queens, and particularly, Mike Davila. A+!

Great appreciation

Jay, from Nissan of Queens, was absolutely the best! By far. He was patient, friendly, and most of all very helpful. I will & would recommend his services to everyone! He is the definition of an amazing sales men. I deeply appreciated the devoted time. He made me feel right at home :) Sincerely, LaJae Gibbs

Nissan of Queens-Excellent Service

My husband I and took our 2006 Maxima in for possible repair but also knew if the price was too high we may have to get a new car. This quickly became a reality and we were asked if we wanted to speak to someone in sales. We spoke with Mike Davila who ultimately helped us in leasing our new 2016 Altima. Not only was he professional but he also was knowledgeable and provided us with excellent customer service and made our experience one so good that I'm writing this review. We definitely recommend Nissan of Queens and if you can, please see Mike. Thanks!

Nissan of Queens

If you are in the car market and going to buy a Car at Nissan of Queens. ONLY BUY FROM MIKE DAVILA, you will not be disappointed. He is Excellent & Very Professional, he will walk you through the process. The Five Stars belong to MIKE DAVILA. Did I say you will not be DISAPPOINTED.

buying experience

Mike did a great job guiding me tru the whole sales process,great personality keep up the good work mike,I would definitely come back in the feature.the whole buying process took 21/2 hours .good job.

Highly recommended

I financed a 2013 Nissan Pathfinder 2/18/2016. It's my first time financing a car, I was extremely nervous about dealership buying because u hear stories about how pushy sales people can be just to get a commission. I asked of friend from work, he gave me his long time friend he grown up with. Two weeks later I went ahead and called Mike at Nissan of Queens. I was going in with the intentions of getting a brand new car. After speaking with Mike and listening to his advice. I went for the 2013 instead of the 2016. Mike wasn't pushing me for anything in fact by listening to Mike I was able to get the suv I wanted with more features then I was originally looking at, he saved me around 15,000 and a 7 year warranty. Although my interest rate is high at 14.9 as I build my credit my payments next year will be cut in half. Thank you Mike and the staff at Nissan of Queens.

Great experience with great people

I walked into the dealership hopefully to get a new car the sale represenative dorothy was super helpful and understanding she was extremly helpful in trying to get us a new car which fits our budget. I would recommend nissan of queens to everyone i know .

Great Experience

I went to dealership to get a new maxima. I was treated excellent by my salesman and would definitely recommend this place to my friends and family.

THE BEST HANDS DOWN

I Have been coming here for 10 years already i will never purchase a nissan from anywhere else they from the first visit here they make me feel at homeb from the fresh popcorn to complementary refreshments , the atomoshpere is just refreshing and it takes the stress out of the car buying process.my old salesman john is no longer a salesman there he moved up so i dealt with a wonderful young lady latoya who was equally as sweet and helpful ,she was very professional and handeled everything from start to finish with care and swiftly

AWESOME EXPERIANCE!!!!!!!!!!!!!!!!!!

We chose this place based on a verbal recommendation from a co-worker. I'm glad we did, it was a great experience!!! Our sales guy Nelson Cardona was awesome his manager Dominick was great and so was Rob the finance manager. ! Nelson was very knowledgeable, he worked really well with us and he got us a car within our price range. We were there from 4:30pm to a little after 9pm. Not too shabby! I'd really recommend this dealer! I'm a very tough rater, and they got a five stars out of me!

Long distance purchase from Chicago

Great Prices, Don't let distance keep you away from this place, we live in Chicago. They're worth your time. They provided my wife & I, great overall customer service. We found our dream car at this dealership. We worked long distance with our sales Rep Sergio Contes, from the start he was always attentive to me and answered my questions honestly and truthfully. Yes, he was honest with us always upfront & never wasted our time. Sergio even picked us up from the airport and drove us to the dealership to finalize the deal. We loved their attention to detailing the car, Thanks to Carlos Hernandez who made our car look BRAND NEW, he did an amazing job!!! Ed Kogen,the finance guy not too personable but very professional & thorough! I also want to acknowledge their General Sales Manager Paul Gibson, he has a great team and they work well together. During our first visit to New York, they made it worth our while, respected our time and we will definitely refer others to Nissan of Queens.

Excellent service with this dealer shiop

Mike Davila is an excellent salesman who caters to the needs of the consumer.He should be rewardedfor his patience and diligence in ensuring customer is fully satisfied

Excellent Excellent Excellent

I was recommended here by a friend. Excellent service as soon as you walk in the door. My salesman Mike was the best. He gave me what I asked for and went the extra mile for me. He has very good knowledge of what he's selling. I can't forget Alex in the finance department. Thank you so much for working with me. You got the job done!!!!!

Best Service Ever

I was recommended here by a friend. Excellent service as soon as you walk in the door. My salesman Mike was the best. He gave me what I asked for and went the extra mile for me. He has very good knowledge of what he's selling. I can't forget Alex in the finance department. Thank you so much for working with me. You got the job done!!!!!

the worst dealer

I purchased a vehicle at the dealership and it was the worst experience ever. There are a bunch of scammers there service department horrible highly NOT recommended

Great customer service!

The staff is very friendly and informative and I felt comfortable when working on the terms with my salesman. The process was much faster than previous experiences and I appreciated that! A special thanks to the sales manager John for staying late to make sure that I was satisfied with the deal.

Best car buying experience I've ever had to deal with

If you want the best price and all the information you need about the car you are buying upfront. Nissan of queens is the place to go

5 stars

Had a great experience with the salesman and the dealership. 5 star experience. Salesman was very helpful and knowledgeable of the vehicle. Will recommend to everyone I know.

Outstanding

Every aspect of my expierience with Nissan was 5 star. The Salesman Elliott and Sales Manager John went and continue to go above and beyond my expectations. They were more than helpful and had my best interest in mind . They knew the car inside and out and worked a deal to fit my budget . I had a very positive experience with them and will be a lifetime customer .

This was the very best experience I ever had in a dealership

I didn't have to wait all day for my car and paperwork ant the car was on the lot that I wanted. The salesman was very nice and gave me good service with a smile. Thanks a lot I will be referring a lot of people to them. From Blowdollarz family go see Rasan he's the man

Fun place to buy a car!!!!

I recently purchased my new Rogue from Nissan of Quenns. After being at a few dealers whom all wanted to know "when can your husband can come in & make the decision?", I had a lot of fun at Nissan of Queens. Great music, popcorn, sales people making you feel right at home. Best experience ever when buying a vehicle!!!! My complements to owner & management team at Nissan of Queens.

Wicked mate!

The service I had with Madina M was excellent! He was very patient and extremely helpful. I will be very happy to send my friends and family to him, when they are looking for a car. My daughter and I really enjoyed working with him.

Unsatisfied neglected customer

The actual car buying experience was not terrible, and the salesman was very friendly & helpful, and got a pretty good deal, but 2 weeks after signing the contract I called the dealership with a question & was told the salesman was no longer working there. Ok, things happen, maybe the dealership was at fault, maybe the salesman, maybe the salesman just got a better offer somewhere else. I was re-assured that the sales manager would take over responsibility and handle my lease contract for its duration, and he was happy to do it. Well, the unfortunate truth of the matter was that the reality was the opposite. Throughout the lease I had a couple of issues come up and needed some help from the dealership relating to the car. Many, many phone calls were placed without any call back. I eventually was told to call consumer affairs (to get me off their back), and unfortunately the consumer affairs representatives, all based in the Philippines, were also unable to assist in my local region questions. At one point I returned to the dealership to speak to the sales manager in person. They kept me waiting a long time in the front, and after complaining several times the sales manager did come out, very annoyed, and very unhelpful. Funny thing is I keep getting automated calls from the dealership to return the car & get a new lease. This place has no concept of customer service.

Refreshing experience

My visit to Queens Nissan was very refreshing. Especially after visiting a Brooklyn Nissan dealership on 5th ave. I walked in knowing what car I wanted and my sales rep. Mike Davila showed me those and some with better values. Never felt pushed or pressured by him or anyone else. Their website prices weren't different when I walked in and no silly "numbers" games. Mikes demeanor was cool start to finish. He assisted me with his expertise of car insurance (on point). Mike even helped me return my rental vechile after I made my purchase. Even the business manager (Alex)was pleasant and helped me save some money. A very good team effort with Mike Davila being the star.

Nissan Sentra 2012 SR

Recieved a great deal on the Nissan Sentra 2012 SR, great mileage, and great condition interior, exterior, tires, brakes. Really loving it. I highly recommend to go there for nissan

Love my Sentra

I spent almost an entire day at Nissan of Queens due to my unique circumstances but my salesman Sergio was professional, knowledgable and extremely helpful. Anyone interested in a Nissan should really head over to Nissan of Queens and ask for Sergio, you won't be disappointed!

Great service

I Was trading in my lease , looking for a new car. Mike Davila helped me reach my goalOf getting a Nissan Altima with excellent service and pricing , definitely will be sticking with them.

Great service

I Was trading in my lease , looking for a new car. Mike Davila helped me reach my goal Of getting a Nissan Altima with excellent service and pricing , definitely will be sticking with them.

Excellent Customer Service by Sales Associate, Elliott!

I am on my 3rd Nissan from this dealership. Sales Associate, Elliot Mamane helped me get my 2nd Nissan. He was so honest, and helpful that when I went back to Nissan of Queens to get my 3rd Nissan recently, I requested to only work with him. He is friendly, honest, and extremely helpful. I've called him a few times over the years when I've had questions, and he was always very helpful. And, he remembers his customers ;) Elliott is the only Sales Associate that I want to get my next Nissan from ;) I HIGHLY recommend him!

Scammers

Came here to buy a rogue with a promo deal in hand that was $3099 down and the car would be $199 a month. they said "sure no problem" i didn't wanna put anything down to roll all the fees into monthly payments. Dorothy "helped" me and she turned out to be a disrespectful and nasty liar. she promised me i would put nothing down and my payments would be $289. i ended up staying there 4 hours they wore me out and i ended up getting tricked into paying $3700 down and $289 a month!!! i am so upset and got taken advantage of. i ended up just signing and leaving and when i called the following day they were so rude and dismissive as if I'm the idiot that shoulda never signed.... never again! i want to urge anyone to not go here to even waste time with them

The Best, Friendliest & Most Honest Car Dealership.

After visiting many other car dealers looking for a new 2015 car, I finally walked into Nissan Of Queens & had the best car bying experience ever. I was welcomed at the door by a beautiful salesperson Paula Deonarine. She walked me through the whole process of getting me the exact vehicle I wanted with great professionalism, knowledge, patience & very caring attitude. I bought the vehicle of my dreams with the help & guidance of Paula Deonarine at an even lower price than expected. I highly recommend purchasing a vehicle from Nissan Of Queens & ask for the awesome & honest salesperson Paula Deonarine.

No Frills, No Headaches, No Problems

Jimmy Rosario was my salesman. He handled everything smoothly and professionally. I negotiated a fair deal, returned my leased Altima, purchased a new Rogue, and drove away happy, all within a couple of hours. Alex Pollack is the finance manager. He handled all of the paperwork, including 0% financing. No sales pressure to purchase extended warranty or other extras.An overall very easy experience. I wholeheartedly recommend Nissan of Queens.

New car

I would like to thank the people at nissan of Queens for giving me such a great experience in buying a new car especially my sales person Paula. Thanks a lot.

MIKE DAVILA The car guy

So helpfull in everyway ...made the whole shopping for a car experience great ....Glad none of these guys are pushy and try to sell you something you wont like ...Got my Pathfinder fully loaded thats to his help ..also got great payment ...thanks Mike Davila

Truely Honest Guys That Really Care

Great customer Service once you walk in that door .. the guys are honest and break it down for you step by step .. there are some things we wont understand, and they are willing to take thier time and explain ..Truely Mike Davila A great person that helped me get the car I truely wanted ..I did not feel obligated in any way ....Him and his team helped me get the best payments possible..GREAT JOB MIKE DAVILA

Sergio is the man to ask for

Sergio made the sales experience genuine and was like spending the day with a good friend who wasn't it it for that quick sale. That's exactly the kind of relationship customers need. If you're in the market for a Nissan, go to Sergio. You rock dude!

Excellent experience

I had an overall great experience with everyone at Nissan of Queens. Sergio Contes was my salesman. He who was professional, friendly, knowledgeable and easy to deal with. Everyone else I met at the dealership was extremely friendly and helpful, including Alex in finance. I would recommend this dealership to anyone interested in buying a Nissan.Thanks for such an excellent experience.

Worth it

Nissan of Queens us a great dealership, from highly trained faculty and polite staff. The atmosphere is great there, I was giving a great experience when I bought my 2016 Maxima with the help of Paula Deonarine at sales. She was very interpersonal knowledgeable and pleasant, while helping me through it the buying process. Paul Aguilar at finance was a big help as well. Thank you Paula:-)

An experience

Paula was extremely friendly and knowledgeable. I am in the market for a new vehicle and didn't really know where to begin, but Paula made sure to listen and recommend the vehicle that would best suit my needs. Thank you Paula!

Excellent service and attention to detail

Nissan of Queens was easy to deal with, and made the car-buying process as painless and smooth as could be expected.My salesperson, Mike Davila, did a great job.

Nissan Rogue

Just got my new Nissan Rogue 2015 from this dealership and the service and staff was excellent. My contact person was Rob Garcia. Mr Rob Garcia was instrumental in helping me make my purchase. He was extremely helpful and patient in assisting me with my purchase. I highly recommend you buy a car from this dealership and please by all means ask for Rob Garcia. Thank you Nissan of Queens and especially Rob Garcia with helping me get my Nissan Rogue 2015. Thanks!!!!!

Best salesman service!

On Wednesday, I had to return my 2012 Nissan Altima back to the dealer because my lease was up, and was not sure if I wanted another Nissan. I was greeted at the doors at Nissan of Queens with freindly faces and car salesman Kevin met with me promptly to discuss my car options. He sat down with me and really took his time working numbers and quotes for me. He understood what I had in mind, listen to me as a customer and was able to quote me a brand new car that was within my budget. His patience was remarkable! He made sure that my experience with Nissan would be a great one. He then took me to finanical manager, Alex Kogurt who helped me with the signing of my new lease agreement. He was professional and answered all the questions that I had. I ultimately walked out of the dealership with a brand new 2015 Nissan Altima. Thanks to Kevin for his patience with me as a customer and also his great salesmanship! I highly recommend this dealership to anyone whose looking to buy a Nissan vehicle.

It was awesome!

Paula was very helpful and ettentive to details. She dont mind coming back and forth just so we have all the info we need for a new car! Keep it up!

Recommended

Great prices and services. My experience was excellent; fast and courteous. I left the dealership a very satisfied customer. I would definitely continue my business with this dealership.

Great experience

I was not planning on buying a Nissan until i saw the facility and quality cars..i was taken aback by their hospitality and professionalism.

"Outstanding, truly professional service"

I had a great experience and was immediately impressed by the wonderful staff who helped me purchased my new car. Make sure you ask for Paula! Great girl and very patient helped me a ton and keep me smiling through the process. They all went out of there way to make me feel comfortable and help me drive away with a fantastic vehicle.

Happy camper

I came her because of my friend Rob who's a car salesman. My overall experience was very pleasant and I'm very satisfied. They make it happen over here and everyone is just so nice. Come see my boy he will definitely take care of you too.... Abby from Brooklyn

customer service

I have been to numerous dealerships throughout New York City and I have never yet had such a wonderful experience as I did in the Queen's Nissan dealership every single person is so helpful and goes above and beyond to ensure that they meet your visit needs. If any of my friends or any acquaintances inquire about where they should go look for a car this is the one place that I will definitely recommend hands down as well as suggest they meet with the individual that helped me Rob.I am extremely happy with my purchase and the service that I received at Nissan of Queens . On a scale of 1 to 10 I give them a 10.

patient and thorough

dealers worked with us on numbers to fit our exact budget, were patient and showed us every possible option no matter if price was high or low, their priority was getting us exactly what we needed

great experience

The staff at this dealership are very professional and courteous. They are very friendly and also helpful I would recommend anyone to stop by and give them a try

awesome service

When I walked in everyone was mannerable and welcoming. This dealership has great services and professional staffs I felt happy with my purchase and service

Perfect

Rob garcia helped us out getting the right car & the right price for us! Really happy! I love my new car and i am really impressed.

Excellent Service

Great service. Worked very hard to make the deal and I am a very satisfied customer Keep up the great work And great servicePerfect service and I love my new car

Nissan of Queens, five stars.

My experience with dealers was never very good. Then i met Mike Davila, he was so professional. He listened and helped us find the right vehicle for us. The staff was great and also helpful. I will definitely recommend Nissan of Queens and ask for Mike.

New car purchase

I would recommend everyone to come here and have the best car purchasing experience with Rob Garcia who was a great salesman and did whatever possible to get me a brand new vehicle.

Buying a car at nissan of queens

I loved the sales experience at Nissan Of Queens from start to finish. When I walked in a was greeted professionally and in a timely manner. The salesman Elliot Showed me all the features on the car and took me on a test drive on the car I wanted. Elliot and the manager John also offered us popcorn,lunch and beverages. I plan to refer all my friends and family to Elliot. I was truly satisfied on my purchase and the process.

Excellent

I have to say that Sergio , and Alex kogut were very helpful. They made it everything so much convenient to myself . I'm looking forward to staying with the car I purchase for along time . I will recommend family and friends to sergio and Alex Kogut . Thank you Nissan of Queens (Ozone Park ) for everything .

Satisfied on every level!!!!!

Upon entering Nissan of Queens I was immediately greeted and introduced to my salesman, Rob Garcia. He was extremely helpful and knowledgeable about the differences between the various models. Rob educated me regarding the models as well as packages. He was able to explain the pros and cons of each and helped me make an informed decision about the new car I was purchasing. Rob made me feel like he was a friend I have known for years. I ultimately settled on the 2015 Rogue and I have already recommended several family and friends to deal with him. I am completely satisfied with the service I received as well as my new car!

Go to Nissan of Queens!!!

As many of you know, the process of buying a car can be quite daunting; especially for a first time car buyer like myself. It all started with a simple phone call that lead to an in person visit. I was scheduled to meet with Mike, but by the time I arrived to the dealership Mike was busy :( Luckily he was honest enough to let me know that he would not be available to give me the attention that I deserved and had his colleague, Sergio, help me instead. This was definitely a good thing because Sergio was GREAT! He was patient, not pushy (which is a major plus) and made me feel extremely comfortable as inquired about several vehicles that were in the used car lot. He was with me the entire process and made sure that I was well taken care of before driving away with my 2009 Nissan Rogue! Overall, I would HIGHLY recommend purchasing a car from Nissan of Queens!

My First Car !

Paula Was an awesome Salesman!! She made sure the price was in my budget and helped me get the perfect car!!! Im so in love with my new vehicle! Thanks again Nissan of Queens.

Best customer service I've seen. I was really amazed.

Paula D. Greeted me at the door. She was very polite and nice. She works really hard to help me. l was being a brat and still she held her composure together. She's a real people person. She went above and beyond the call of the job. I'm really glad I've meet her . Alex K. was also very helpful. He did the best he could to help me . Even after I purchased the vehicle he still helped me. It's funny I was only going in to look around, and end up leaving with my new baby girl (2015 Nissan Sentra). I'm very grateful . Best customer service I've seen at a car dealerships. THANK YOU GUYS !!!!

Day at Nissan

On walking in I was skeptical but Paula was very friendly, nice and reassuring. She answered most of my concerns as in what would be a better choice of vehicle.

Great customer service by Jorge lucero

I want to thank Jorge Lucero for the outstanding service.We agreed on one price while we were negotiating and I thankyou. The only problem I have with is the gentleman I went in the office with to finalize the deal with they push you to make higher payments and I am not a happy person. I hope that anyone who reads this review be careful. You shake hands with the salesman for one price and than in the office they shake you down for some more money. Buyers beware of the schemes they have.

Sales manager throws his salesman under bus

What this dealership is missing is a sales manager who is willing to share his time with his customers. Our salesman worked very hard in hammering out a deal. We were trying to lease a Pathfinder and return our 2012 Maxima early from our current lease. What we got was a five hour wait for nothing. All car deals are done with the salesman, and almost all the time, if you are an informed consumer, the sales manager will get involved when the numbers are in your favor. This is what is most troubling, the sales manager allowed his salesman to construct a deal which, I guess he knew was not possible . We figured this out because he didn't even bother to address the deal or to greet us. So when we saw the finance agent, to deal which we had agreed to could not be completed. Any smart car buyer knows that when you see the finance department, they always try to change the terms. For example they will try to have you pay taxes or other fees in addition to your prior deal set with the salesman. This is the way all car dealers try to do business and it's dishonest and wrong. The deal you work out with the salesman should be it, except if you want to add additional equipment to your car. I have leased several cars in the pass and thought that I have seen it all. Well today has taught me a lesson, NEVER let the run a credit check on you until you reach a final price with the finance agent. They ran my credit, when I told them that my credit was EXCELLENT, now this hard inquiry into my credit will stay on my credit report for two years. No big deal you say, well not only does this inquiry stay on your credit report but it will lower you credit score substantially, and believe me, like in my case, if the deal fall through they don't care about your credit score. Please do your home work, these car dealers will take advantage of you, make no mistake they are not your friend. Even if you see a five star rating it means nothing unless you receive the respect you deserve and the honesty of the entire staff. Good luck salesman Rasen, your sales manager just xxxx on your deal.

Best car purchase

My wife & I were shopping the internet for a 2013 Rogue for a few weeks, going dealer to dealer on ones we had seen on the internet. After being told by every dealer that their pricing was based on a $3-5000 down payment we were getting very frustrated. We gave it one more try at Nissan of Queens & very glad we did. We were greeted by a gentleman named Sergio & brought right over to the Rogue we inquired about! No haggling lowest price advertised was given to us & we left extremely happy in our 2013 Rogue SL! Thank you Sergio & Nissan of Queens for re-establishing our faith in dealerships! Thank you! Thank you! Thank you!

MIKE IS THE REAL DEAL

After a bad experience with Bay Ridge Nissan, I was lucky enough to find Mike Davila of Nissan of Queens. From our first conversation, I knew my luck had changed. I wanted a particular car in a particular color and Mike used his expertise to find it for me. Upon meeting him is person, there was an instant connection due to his pleasant manner and easy going ways. He was waiting for me outside the dealership and the car was ready for my test drive. We finalized the deal and then Mike went above and beyond. Since I was not accompanied by a licensed driver, Mike offered to drive the car to my home, so that I wouldn't have to return to the dealership. I'm sure you've heard the expression "sevice with a smile" and Mike certainly lives up to it. Another great thing is that he always answers his phone when you call and is able to answer your questions.

Great Customer Service from Mike

Mike made my experience with Nissan of Queens AWESOME. He was professional and friendly, a great balance. When I get the opportunity to refer a friend, I'm sending them right to Mike!

why did i look anywhere else

i leased a new 2015 altima.. the salesmen was terrific,,i got the car the same day,,and I LOVE IT

Jimmy !!!!!!!!!!!!

Jimmy is an excellent salesman. He didn't pressure me into buying anything and gave me his personal phone to reach him if I needed anything. He made me a customer for life!!!!

poor servive

Was at dealership sales. Wanted to purchase a new frontier. After the swap manager told me the monthly payments. I decline and respond that im going to purchase the toyota tacoma. He was angry. And said to me there is a toyota, dealer on hillside. He walk away and didnt shake my hand. That was the worst customer service.

Nissan of Queens Eggs on their faces.

I scheduled an oil change for my 2010 Nissan Maxima for 3:30pm on November 25, 2014 at Nissan of Queens located at 84-24 Rockaway Blvd Queens, NY 11416. I was held hostage from 3:30pm to 5:30pm without any oil change done. Nissan make good cars but Nissan of Queens Repair Services is operated by morons that have no respect for customer time. If you dont believe me then read similar reviews on yelp, google, and all over the web. This is a big sham.

Wasn't that happy with the service

I purchased a used car from their and the day I picked up the car it was so dirty I was upset but when they told me to bring the car back to get detailed who ever cleaned my car oh my god you can't tell my car is used you can eat out my car now and my engine is spotless I can't believe it's the same car it look like my car has a new paint job thank u nissan of queens and the detailer :)

Wonderful

I just picked up my 2014 Nissan Rouge. All I could say is wow! The car is unbelievable. My whole experience with Nissan of Queens has been outstanding. My salesman Andy took such good care of me from ordering the car to the delivery. And hats off to the manager Joe. Joe came over and introduced himself to me and gave me his business card and told me what ever I need to please contact him. If I ever hear anybody looking for a Nissan Andy and Joe will be the first people that I call. Once again thank you for the outstanding service.

A wonderful experience

I just picked up my 2014 Nissan Rouge. All I could say is wow! The car is unbelievable. My whole experience with Nissan of Queens has been outstanding. My salesman Andy took such good care of me from ordering the car to the delivery. And hats off to the manager Joe. Joe came over and introduced himself to me and gave me his business card and told me what ever I need to please contact him. If I ever hear anybody looking for a Nissan Andy and Joe will be the first people that I call. Once again thank you for the outstanding service.

Very satisfied

I leased a 2014 Nissan Sentra yesterday, and I had the best experience! Thank you, Jorge Lucero, for all of your patience and dedication to making sure I was happy and able to leave with a great deal!! I highly recommend this dealer and Jorge to everyone. They'll work with you, and make sure that you leave satisfied.

WOW!!!!

Everything was made so easy ...People made you feel like family it was awesome...We won't go any where else .They have our family forever!!!

Stay away from this place

I've been buying and leasing cars for years and never ever have I had such a bad experience. From keys not being programmed when car was delivered, paperwork being all screwed up, to outright lying, and people who carry manager titles that are just a bunch of clowns. STAY AWAY

Don't buy your Toyota at a Nissan Dealer!

I purchased my 2006 Toyota Sienna at this location. It was my first time buying a car. It was the experience from xxxx. The car I originally purchased was a 2005 Toyota Sienna a total lemon. The customer service sucked. When I called back the next day I was told the person who sold me the car no longer worked there. This car sat there for almost three months before they got tired of me and offered me another car. Don't trust anyone, Sheldon, Dominic, Paul any of them right down to the receptionist at the door. These guys are CON ARTIST at best! I brought the car back the very next day. The car had a bad engine. I was told by the mechanic that helped me the car wasn't even supposed to be on the lot or sold and management knew there was a problem with the engine. I was ripped off for my first time buyers discount among other things. I did not purchase through a finance company. I paid by check in full. Don't give your hard earned money to these scammers take your business to a reputable dealer.

LYING TO A CLIENT IS NOTHING TO THIS DEALER!

when a customer goes into your place of establishment to buy a car, and your is falsely provides information regarding ?said condition of car,that is called? lying? to the client. Regardless of whether my vehicle was originally used as a rental two years ago, today it is not. I bought the vehicle as a pre-certified vehicle. so for your guy to tell me and my misses that he is going to take the car to get appraised, and when he comes back, the highlight of that appraisal is that the vehicle has been in an accident, when in fact the vehicle has never been in any accident,It is very deceitful by my standards, and im pretty sure that many consumers like myself will see it that way too.I also want to correct you, there was never any confusion about the amount i wanted for my vehicle, because i never asked for any amount, period.i called you crooks because only crooks make up lies about someones car, to enable you to depreciate the value of said car.why else would your agent make up such a story, he specifically said the carfax stated the vehicle was involved in an accident, why? what was his motivation to lie in the first place. whaT YOU SHOULD BE PAYING ATTENTION TO. MY QUESTION IS HOW MANY OTHER LIES DO YOU GUYS TELL, POOR UNSUSPECTING CONSUMERS WHO WONT GO AND INVESTIGATE THEMSELVES. ?He lied ,period...i have the report that proves it..... with liArs like that ,why would anyone want to buy anything from you guys,

MIKE IS AWESOME

My experience was amazing thanks to Mike Davila. I walked in the delaership lost and on defense for the typical "eager" car salesman. Unlike most who act like vultures swooping in on its prey, a relaxed but very confident Miike greeted me at the door. I made him aware of the fact that buyign car was a completely new experience for me. With that, Mike took the utmost care in handling the sale. Laying out all of my options that I didnt even think I had, I left the dealership a little more knowledgable but most importantly, a car owner. It didnt seem like he was selling a car to a customer, more like he was selling a car to as close relative. Thank you so much for my 2013 NIssan Versa!!!!

Excellent Experience Buying a Used Toyota RAV4

I recently purchased a 2011 Toyota RAV4 from the Nissan of Queens dealership. During my car shopping, I had visited many other dealerships only to receive the "smoke and mirrors" that typically comes with buying a vehicle. Dealerships posted low prices and them charged many various fees to drive up the price beyond book value. Other tricks have been showing cars with high mileage for high prices. I also saw newer vehicles that were not in the best of condition for the young age they were. Working from an ad on Cars.com, I came to your dealership (without my calling ahead of time) to look at a RAV4. I liked the car from the ad very much - right mileage and right price. I met Mike Davila and he was very professional in explaining to me that the car was at the paint shop until the following Saturday. I figured I lost out on the RAV4 since I was going to be out of town that weekend. Mike offered to call me when the car came back to the dealership. As it turns out, the car was delayed until I was back in town. Mike called me as soon as the car was available and I came right to the dealership. After a good test drive, I signed the papers to buy the RAV4! I am so very impressed that Mike took the sincere interest to match me up to the RAV4. Mike worked to accommodate my schedule for my visits. Upon completing the purchase, we discovered that only one key was available. I was so very surprised when Mike make the arrangements to have the customer's second key mailed to him and then to me. With the key being a computer chip key, this saved me a large expense. I wanted to share my very positive experience with your dealership, from Mike's efforts to the business manager Mike Scheff. Although I live in Lake Ronkonkoma on Long Island, when I am ready for my next vehicle, I will be checking with Mike and Nissan Queens first. Today's economy presents a different (poor) work ethic from years past. It is great to experience two employees who really care about their work and the customer. Both Mike's delivered on their word in this transaction. They are both a credit to the dealership.

Excellent service

My and my fiance was shopping around for a car at different dealers and until we came across Nissan of queens , what a great service , we are so so satisfied with our new car , the salesman by the name of mike D was so great , he walked us through step by step and was so patient with us , even though we were first time buyers .... He's makes us so happy I would definetly recommended that dealer and salesman mike , he's awesome no one would ever regret goin there

Thank you Michael DaVila from Nissan of queens !

I really never do this but I really feel I need to take the time out to make people feel really confident in buying the car that they really want and are very comfortable with. I've bought several cars in my life and I don't know if I can speak for everybody but the first feeling i would get with even the thought of buying a car Was nervous that I wouldn't find the exact car and a nice salesman that can be fully understanding of my personal/financial situations. I live in New Jersey and believe it or not when I went asking around for dealerships that people have felt comfortable with they told me Nissan of queens. One woman who had told me about the experience sheshad at Nissan of queens was way too excited to share. She dealt with Mike D and has recommended him to several people I. The same situation I was in. I hD credit issues he didn't pressure me at all. Which most salesman would to get there quotas but he didn't at all. When I was ready he told me to come right in .he found the best deal that beat fit my situation. HE EVEN CAME TO JERSEY AND BROUGHT MY CAR TO ME AT MY CONVENIENCE!! I really don't know how often people actually read these reviews but I really hope this helps. I ensure you; you will walk away satisfied

Great Salesman! Awesome Staff!

I leased a 2013 Nissan Altima from Queens of Nissan , Mike was my salesman at the time. I have had experience with leasing directly from Infiniti and Mercedes. When it comes to salesman, both dealership workers (Infiniti and Mercedes) were not even close to the friendliness, honesty and satisfaction that Nissan of Queens had offered. Thank you!

Great Service

So before I purchased a vehicle from Nissan of Queens I had went to three different dealerships. The cars were either over priced, the salesman were rude or I felt extremely pressured to buy "NOW". Nissan of Queens was very professional. My salesman Juan was a great help. I didn't feel pressured to buy. Juan helped me find the vehicle that was right for my family and I. I got a great deal not to mention I got free popcorn during the process. I would definitely recommend Juan and Nissan of Queens in general to any of my family and friends.

Great Used Frontier, Thank You Nissan Of Queens

Amazing experience from start to finish. I was in the market for a mid size pick up for my electrical company and I needed something that met my needs and most importantly my BUDGET. From start to finish the process was a breeze. I found a beautiful 2012 frontier with 29 thousand miles on it well within my budget Larry had pointed out that it was fully certified so there was no need to spend extra money on a warranty (I appreciated his honesty). I have always been a little nervous with car dealerships but this was the best experience I'v ever had with one. I would highly suggest buying your car from Nissan of Queens (Larry in particular he was great) I really enjoyed the process of buying a car from them. The management team was extraordinary Dominic gave me a very good offer for my trade in and a great price on the truck. Now maybe after this review they'll call me to do some electrical work for them...... Just Kidding

Highly Recomend

I think anyone looking for a car should stop looking & go directly to Nissan Of Queens!!!!! Great staff! Great service! Great selection of cars! Our salesman Antonio did everything he could to make us feel comfortable! Hats off to a great sales team in used cars at Nissan.

Amazing dealer, Great Service, Thank You Guys

I recently purchased a vehicle from Larry at Nissan of Queens. As soon as I got there they made me feel like part of their family. I was in the market for a preowned Maxima and they had quite a few online so we decided to take a ride down there. From the minute we got there Dominic and Tom the managers made us feel very comfortable. Larry allowed us to test drive multiple vehicles and helped us narrow it down to the one that met our needs. . We wanted to let them know that they went above and beyond what we had expected. I highly recommend this dealer to family, friends and anyone in the market for a preowned or new car. Thanks again guys and I look forward to purchasing another vehicle from you soon!!!! Thank You!!!

The sales man was nice and truthful but Aladen the...

The sales man was nice and truthful but Aladen the finance manager and Paul the general manager where two lying ******* I can't believe these two clowns call them selfs managers....I financed with one bank and ended up with another bank, the online price was not honored and I was disrespected from the moment I got there....I guess these days dealers are only worried about making that one sale but they forget the fundamentals that go behind running a business and a very important one is that if the customer leaves happy they'll most likely come back but those two clowns need more business etiquette or they just simply don't care because its not their company....oh we'll, sucks for Nissan for entrusting these two clowns with their brand...

First let me start by saying this, If you want to be...

First let me start by saying this, If you want to be ripped off,taken advantage of, low balled, lied to, and get taken for everything that your worth then this is the dealership for you. I would NEVER refer this dealership to anyone in my life. Not only are they NOT willing to work with you, but they lie to you just to make a sale which seems pretty desperate to me (i guess thats why they aren't in the top 10 Nissan dealerships for NY or NJ). Not only did the two associates I had the unpleasure of dealing with have an attitude like i've never seen before but absolutely lied. For example: they told me one thing the day i was in the dealership and then a few days later said they never said that and denied denied denied when they got caught in a lie. This dealership can give two craps about its customers but rather treat people like garbage and gossip about you while you walk around the showroom. I leased a vehicle from them and purchased the extended warranty which covers the extra stuff the regular warranty doesnt cover and when i had an issue with the vehicle they told me it wasnt covered under any warranty the regular or extended and had to come out of pocket to fix it (whats the point of a warranty then?). Anytime they would get caught in a lie they would either deny or quickly change the subject or all of a sudden have a phone call and had to step away (terrible customer service if you ask me). DO NOT BELIEVE A WORD THEY SAY ABOUT THEIR WARRANTIES OR FINANCING OR LEASING UNLESS ITS IN WRITING. Their prices were much higher then other dealerships in the area that I went to and were unwilling to match or beat their prices. The car I leased from them will be my first and ONLY car I ever get from them. I HIGHLY suggest going to a different dealership if you're looking to purchase or lease a Nissan.

Purchased a pre-owned sentra

I was surprised at how smooth the car buying process was at Nissan of Queens after all of the horror stories I have heard about my friends experiences at other dealerships. I met with Wilfredo Otero who was patient and listened to all my wants and needs. My credit was not the best but he was still able to work with me and find me a wonderful fuel efficient Nissan Sentra. I highly recommend this dealership as a whole and hope your future car buying experiences were as great as mine.

Above and Beyond!

I have been to a few dealerships before I came to Nissan of Queens. I was unable to land on a vehicle at other dealerships because I felt rushed and pressured. I was referred to Nissan of Queens by a co-worker of mine who had done business with Will Otero. Will made me feel at home and went above and beyond to make sure I found the exact car that was perfect for MY needs! Although the vehicle I was looking for was not in their stock, they found a way to obtain it from another location. I would definitely refer ALL friends and family to meet with Will at Nissan of Queens because the entire process was enjoyable and effortless.

I was helped finding a Nissan for my Budget!

I recently purchased my pre-owned car at Nissan of Queens and I'm very satisfied about my purchase. Eugene helped me find a pre-owned Nissan Maxima that fit perfectly into my budget. Eugene is a wonderful sales consultant and the Nissan Maxima that he sold me exceeded my expectations in every way. I would definitely refer all of my friends and family to purchase their next automobile from Eugene at Nissan of Queens. The whole team is outstanding!

Just wanted to thank Mike and Dominick for a great job in...

Just wanted to thank Mike and Dominick for a great job in helping me purchase my new vehicle. I didn't think I would have gotten approved. Tom also had set the appointment with me and my wife he was very professional... Cliff was also great he made buying the car a great experience.. thank you all

Sales and Service were a big help

I was in for service last week with Ravi for my 2007 sentra, It needed a few things that I didn't Have mo ney for. So Genere asked me if I would like to trade out of it so he introduced me to his manager Don and he put me in a 2012 sentra with all da toys and he took a minute and got me in da newer car, I am very Happy with my purchases.. I will tell all my boys about them....

GREAT PLACE TO FIND A NEW CAR.....

GREAT SERVICE SERGIO WENT OUT OF HIS WAY TO FIND ME MY USED ROGUE LAST MONTHSO MUCH THAT I EVEN CAME IN AND BOUGHT A CAR FOR MY WIFE... THE STAFF WAS GREAT. AND ALEX HELPED ME GET APPROVED...

great place (free popcorn)

I purchased a car about a year ago. Michael Davila helped me with my purchase he is great , He explained everything in full detail , every time i have a question about the car i can always go back or call him. He is always there to answer all of my questions. i have gotten some of my friends to buy cars there as well , and they have nothing but good things to say about him. out of all dealers in the area i got the best deal there. Don't waste your time anywhere else.

Courteous

Having poor credit shouldn't make your car buying experience painful. At Nissan of Queens they took the time to explain how to start rebuilding my credit & gave me choices of cars to drive home with. Sergio helped me get in to my 2012 Sentra SR. I love the car & want to thank everyone at Nissan of Queens for making my purchase enjoyable.

Proud New Owner of a Nissan Sentra!

I recently just began leasing my new Sentra from Nissan of Queens and could not be happier with my experience there! The management as well as the sales agent took their time out to make sure. I was 100% informed and satisfied with my decision to lease with them. A member of the team was there with me every step of the way, whether it was filling out paper work, contacting my insurance, discussing and browsing the features of my car and even keeping me company as I awaited it. They exceeded my expectations of a car dealership and made me feel comfortable as a first time car owner. I would wholeheartedly recommend to anyone and everyone not only to purchase a Nissan, but to do business with Nissan of Queens and their warm staff!

Nissan of Queens. Unprofesionals and never willing to...

Nissan of Queens. Unprofesionals and never willing to help the costumer. Worse service ever experienced with a car dealer. No costumer service ethics. Regret purchasing a nissan.

I feel like I have had an issue every time I brought my...

I feel like I have had an issue every time I brought my car into service. I have had stuff stolen out of my car but the most recent issue I have had was the worst of them all. The entire experience took just about 5 hours. I brought my car in at 7am, thinking my car would be done at a decent time. I had an issue with my front power socket. 2 hours later I was told my car was done. I checked and they did nothing. They claimed they worked on the wrong power socket for those 2 hours. So they brought the car back in to have the right socket fixed. They then tried to tell me there was nothing wrong with the socket and it was my phone charger that was broken. After showing the mechanic, service advisor, and service manager that not just my phone charger but my GPS charger and USB plug did not work either. I then showed them that they all worked in the rear socket. So 4 hours later they finally decided to change the socket for me. 4 1/2 hours later my car was finally ready. When I got in the car I realized the mechanic installed the shifter backwards. They had to bring back the car and after 5 hours my car was finally ready. They charged me $60 for this. My car is still under warranty and the service advisor claimed I had a $50 deductible. Which is not true and I proved it by explaining that I have never paid a deductible all the times I've brought the car in. He went back in the computer and could not find a time where I paid a deductible. Still he claimed I had to pay. They were not helpful and showed not a care in the world. I would recommend to stay away from this place.

Buying a new car is not an easy task especially when you...

Buying a new car is not an easy task especially when you have a specific color and package in mind. My family and I were interested in purchasing a 2013 Sentra SL with leather interior and a navigation system. We were not interested in other amenities such as a moonroof and Bose audio system. After visiting a few other local dealerships and not obtaining satisfactory results we decided to make a personal visit to the Nissan of Queens showroom after checking out their website. Wow, I was very impressed! The showroom was inviting and the staff was very friendly. I was greeted by a terrific sales consultant, Jimmy Rosario. Jimmy was very knowledgeable and made my family and I very comfortable and at ease while we considered our options. He found the exact car that we wanted even though other car dealers stated it was impossible to find on the east coast. . .and the best part was that the price was great. I highly recommend this dealership, especially sales consultant Jimmy Rosario. Jimmy went above and beyond the call of duty to make this process smooth. Even after a deal was made, if I had questions Jimmy was always available and easily reachable by phone. My experience with the Business Manager, Alex, was also a pleasure. The paperwork was thoroughly explained and when I returned to the dealership to have a car alarm installed I received the same royal treatment. If you are interested in purchasing a Nissan go check out Nissan of Queens and ask for Jimmy Rosario. You will be very satisfied.

Luis is the best Sales Representative that I've ever...

Luis is the best Sales Representative that I've ever dealt with. I initially went to Bayside Chrysler Jeep Dodge and Ram and I ended up leaving from there and withdrew from the deal I had with them. I heard about Nissan of Queens and the manager referred me to Luis. Bought a 2010 Nissan Altima fully loaded for 16,900. Of course after taxes and dealership fees it went up to like almost 30,000. It was worth it because the vehicle had 18k mileage implied. Very appeased with Luis. Got me a great deal with a good interest rate. I would recommend Luis Felix to anyone who's interested in buying a nissan car. (Ms. Torres)

The reason why I came to Nissan of queens, was in the...

The reason why I came to Nissan of queens, was in the past I have used them for service, with this good experience, I choose to use them to purchase my next car. Nissan's have always mean reliable cars, for me in the past, I came to the dealer to buy a car, and to drive it off the lot the same day. Working with Dominick r was a great experience, he took his time with my concerns, this why I would use Nissan of queens and Mike for any future purchases and I will recommend both to anyone interested in buying a car.

My sales consultant Mr. Luis Felix was a pleasure to work...

My sales consultant Mr. Luis Felix was a pleasure to work with, so much so i recommended 2 friends that purchased the Versa. Alec in finance was a joy to work with and very knowledgable about the product. Both employees made this experience wonderful.

Unexpected Surprise!

I left looking for the car of my dreams. But my wife urged to go to Nissan of Queens first. Reluctantly I listened and meet George who was friendly, helpful and explained my wife knew me better than I knew myself. I so glad I listened, the car I took home became the new car of my dreams. The original car I wanted was a pretty wreck on wheels, the thing that nightmares are made of. Thanks again George from Nissan of Queens. The wife and kids say thanks for the pizza!

The salesman Andy was very nice but he failed to tell me...

The salesman Andy was very nice but he failed to tell me that a personal check would not be accepted. When I went into the finance area I spoke with another man the paperwork has the name Minuk Han although Nissan called him Jason. He had all the paperwork filled out and just needed my signature. This is when I got scared I ask him what the finance percentage rate was and he told me then 4.99%. My credit is very good so I knew I could of gotten a better rate but they financed through Nissan for 72 months. I was afraid that I wasn't be given the amount originally discussed with the sales person. As I am typing this I receive a recorded call from Anthony Panrello the sales manager telling me to call Nissan that the paperwork does not show that I am entitled to service. Mr Han stated I was entitled to 1 year of oil changes and 2 years of tire service. When I called NISSAN OF QUEENS I spoke with Ramona Panday and she told me no one can help me other than Jason also known as Minuk Han and he will not be in till 1200 pm this afternoon. Unfortunately the experience has not been a good one the woman name Ramona wanted to hear herself on the tape it was ridiculous. I guess this is what is expected when dealing with car sales people. They want you to register which makes me think they will try to screw you if you need to deal with them in the future.

Worst experience just a dealership filled with lying...

Worst experience just a dealership filled with lying sales associates looking to make the Most money off of you. Marked up Msrp 6k to make payments more! This dealership is just a joke already had 2 cars from them and they still tried to rip me off. It's ok though they lost the sale of 4 cars from me this month. Also there wheel package is a joke they make it sound great they don't tell you it takes 6-8 weeks to get a check. Just jokes don't even waste you're time go to a real Nissan dealer not these clows over there. Lost me as a loyal Nissan customer was on my 4th Nissan and everyone I know looking for cars will not be stoping there.

I bought a used car from this dealer and the salesman...

I bought a used car from this dealer and the salesman Luis, was very friendly and knowledgeable, also very patient with me took a little bit time time because of my credit.

Excellent experience. Staff walked me through all my...

Excellent experience. Staff walked me through all my options, and took care of me every step of the way. They ran through my financing options, the cost and benefit of new vs used, etc. Highly recommended!

great dealer

they do a great job! this is the place to by a Nissan product.

Larry Brewer was GREAT, In the past I've had bad...

Larry Brewer was GREAT, In the past I've had bad experences with this dealership but not this time this was the BEST visit ever from the 1st call from Larry to the 1st meeting his guest service was EXCELLENT, I was so Happy about the service that I received that I took my friend back the very next day, Larry was off so we returned the next day that he worked and drove away with an additional New Car. I would totally advise anyone that is shopping around for a new car to visit this dealership and have Larry help you. You will be sure to walk away with what you want and a great big smile.... I LOVE my new car

My wife and I have been to about 4 other dealerships, ...

My wife and I have been to about 4 other dealerships, & we have had the worst experience.. Until we met Ivy, Eugene and Dana at Queens Nissan.. Dana the internet sales manager, introduced me to Eugene my sales man, very honest and kept it real, my wife and I credit score was not too great but they put me on to Ivy special financing, thank God, what a great experience, they helped us out & held our hands tru the whole process they did not let us feel bad.. They help us get the car we needed..The community of Queens & long island we salute you Queens of Nissan..

Elliott was very helpful buying my new car. I am very...

Elliott was very helpful buying my new car. I am very satisfied with my experience with Elliott; he was very helpful, courteous, and gave no pressure or hassle. I recommend you deal with him. He's 10+.

I was referred to Felicia by my in-laws. She explained to...

I was referred to Felicia by my in-laws. She explained to me how the entire process would go. When I arrived at the Pre-owned Car lot, she introduced herself and also introduced me to a salesman by the name of Neil Singh, as well as the Sales Managers Dom & Marcos. Felicia made sure to let Neil know what I was looking for and Neil showed me several vehicles that fit my criteria. My wife & I decided on a vehicle and the Sales Managers worked within our budget. Even though we purchased a few months ago, Neil and Felicia keep in contact with us to see how everything is going, Neil even called me & my wife for each of our birthdays and wedding anniversary.

I have just purchased a 2012 Rogue. I must say Queens...

I have just purchased a 2012 Rogue. I must say Queens Nissan fulfilled and exceeded my expectations. I contacted Ms Felicia Richardson, online representative. I informed her exactly what I was looking for. I wanted a car fully loaded to surprise my husband for his birthday. I arrived first thing in the morning. I was approach by Store Manager Paul who new my name and was well aware of all the details. I then sat with Mr.Charles who went above and beyond. I printed all the quotes from edmund.com, truecar.com and overstock.com. At which I did not have to mention any quotes. Nissan from Queens beat the price of all 3 quotes without requesting it. Ms Felicia followed up with a phone to just to see how everything went. I can't emphazies enough how appreciative I am of Ms. Richardson service. Nissan is fortunate today, to have the employees of such caliber. They truly are an asset to their company.

thanks nissan of queens

I came into nissan of queens a few months ago for service and ended up trading in my car for a great 2009 murano. My salesman neil was great, explaining everything in detail and answered all of my questions. The used car manager dominick really helped me and my wife to make the process smooth. definitely will get my next car there.

They are not reasonable when trading in a car that is in...

They are not reasonable when trading in a car that is in show room condition (everything is perfect). They insult you by offering you $3,000.00 below poor condition trade in value and give you a stupid reason like we do not follow Kelly Blue Book or NADA. Customer service called me after a fews days to ask how did my appiontment went. When I told her that I was insulted by their trade in offer and how they were trying to fix my payments where I would pay sticker price for their car and give me negative value $3,000.00 on my trade in, she was shock. She responded by telling me she will have a talk with them and give me a call back. To this date I have not received her call back. So much for customer service. I guess they service ended as bad as it started.

I needed a car right away on a short notice. Since this...

I needed a car right away on a short notice. Since this dealership is close by, I decided to start my search there for a car. As I got to the dealership, Mr Shaquim promptly welcomed me from outside the showroom and proceeded to help me with the selection process both in the showroom and using the Nissan on-line system. In less than an hour Mr Shaquim had already helped me norrow my search down to (2) models within my budget. I ended up paying less than what I expected. The management was very helpful in securing the financing and insurance for the car in a very short time. Mr. Shaquim and the management team made my car buying experience painless. I would certainly recommend this dealership (Nissan of Queens) to a friend.

I have to say that this dealership has the best customer...

I have to say that this dealership has the best customer service I have ever seen. The Managers are very fair and truthful when we went to purchase our 05 Nissan Titan. My husband and I had been looking for the truck and they were willing to accomadate us as much as possible. I would recommend their services to everyone I know. Their service department has also been great with our oil changes and making sure that our vehicle comes out of the shop without any issues. The overall experience has been the best we have ever had in puchasing a vehicle. If you would like to purchase a vehicle then I would contact them immediately. Thanks Nissan of Queens, entire team for making our purchase experience the best!!!!

Great dealership.....

one of the best experiances me and my family ever had at a dealership... my credit was a little challenged and Dominic and jimmy really gave us the royal treatment like as if we had a 700 score.. THEY FOUND A CAR THAT WORKED GREAT FOR US AND WAS ABLE TO KEEP OUR PAYMENTS RIGHT WHERE WE COULD AFFORD. I WOULD DEFINATLY RECCOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A CAR...

No registration!!!

What could go wrong did. I bought a vehicle from this dealership, but they did deliver what they promised. After I signed on the dotted line. It went down here. They lost my license, took three weeks to register my vehicle, and I still have not received the registration to the truck. If you don't live in local, and are looking out of state. Stay away from them because they don't know what to do with out of state customers.

MY first time car deal Maxima 2004 Pre-owned and I was...

MY first time car deal Maxima 2004 Pre-owned and I was very disappointed. Numerous visits for a temporary registration card and I purchase the car march26,2011 and didnt receive the one from dmv until sept 2011 after going and doing paperwork over that was somehow LOST. Had the car for three months and had to save up 900.00 to pay for work that was not covered under warranty and all I went for was an oil change at WINDSOR NISSAN and was also informed that the car was in a ACCIDENT shaking my head. I spoke to IVY on a return visit about that and the best she could say to me was stay with the car for one year and comeback. I went to GREAT NECK NISSAN and was treated like ROYALTY and they got me out of the BAD DEAL. Thanks GREAT NECK and your SUPERB STAFF for the RESCUE. I will never recommend this dealership to NO ONE NOT EVEN MY WORSES ENEMY! Sincerely yours, UNSATISFIED CUSTOMER.

I did reccommend this dealership only because I got a...

I did reccommend this dealership only because I got a fair price ( fair, not great), after getting the runaround all day at other dealerships. They did tack a hidden charge on after all the paperwork was done--so I got a little aggravated with that--In the lying, sneaking, underhanded world of car dealerships--All I can say is that I wasn't mistreated too badly here-- I do believe that that is the best you can do when trying to buy or lease a new car..unfortunately these unethical business practices arethe accepted norm in this businessRoy Johnston was ok though--and the finance manager did not push us too hard

I just wanted to say Thanks to Marcos for helping me get...

I just wanted to say Thanks to Marcos for helping me get out of my lease maxima 2 years early and for a lower payment... Everyone was great and Bryan I'n service always helps me out with service. I will definatly go back and buy my next car from them ..

I just bought my 2007 Maxima from Nissan of Queens. I had...

I just bought my 2007 Maxima from Nissan of Queens. I had a great experience and would recommend this dealer to any of my family and friends. My sales associate Eon was extremely knowledgable and courteous to all of my wants and needs. His patience and understanding is the reason I felt so comfortable to do business and take my car home same day.

Everyone was very welcoming and friendly, I've been...

Everyone was very welcoming and friendly, I've been shopping around for a Maxma for the past month and baisically got a bunch of BS at every dealer. I decided to give them a shot even though they were out of my way, I spoke to one of their sales representatives over the phone before coming in she gave me all the information I needed to know about the vehicle, I went in the next day and the process was quick and easy. My aunt is looking for a Sentra now and she is going to Nissan of Queens so yes I would absolutely recommend this dealer.

great dealer with very nice staff. im very happy with my...

great dealer with very nice staff. im very happy with my new altima. i never knew buying a new car could be such a great experience. i would highly recommend Nissan of Queens to all of my family members and friends. Great Car, great price and great people. thank you Jackie Romano

Very expensive and unfair. Took my car to get a new...

Very expensive and unfair. Took my car to get a new mirror assembly installed. It ended up costing me over $350... I found the same authentic assembly online for $90. Crooks. I've dealt with nissa of queens many times in the past. Never a satisfying experience!

This dealership is by far the most uprofessional and...

This dealership is by far the most uprofessional and unethical dealership that i have ever come across to date. We walked in with lease numbers we had been assured on the phone were correct. We were also told that the vehicle we wanted to lease would be there in about 10 minutes. We wound up waiting about an hour which at the time was not an issue as they seeemed to be friendly and we engaged in friendly conversations which made the time go by. They also started the preliminary paperwork, and qualifying was not an issue since i have a credit rating of 760+. Finally the car got there and we went for a test drive. We came back and sat down for the final paperwork at which time they presented us with a lease payment which was $130 dollars more a month than we had agreed on the phone. So we started walking out and Thomas asked to please wait and he would talk with Marissa. They both came over and i quote 'You have to understand these are the realistic numbers'. I have never had my intelligence insulted in such a way. To make a long story short the numbers they gave me on the phone were bogus, so we walked out. These dealeships need to understand that once in a while someone will walk thru their doors with an IQ higher than room temperature. This was just a ploy to get us thru the doors, even after we had just told them that we walked out of another dealership because they did not have the car they promised us on their premises. Total Scam. Do not deal with these people. I only live a few miles from them but would not even dream of having my vehicles serviced there.

Was friendly, but was ran my credit profile through every...

Was friendly, but was ran my credit profile through every available bank in NY I believe, without my consent. I walked out with 20-25 new inquiries on my credit profile, which lowered my already low credit score and those inquiries are going to last on my credit profile for 2 years. Horrible service!!!!!

I was referred here b/c of it was supposedly a place...

I was referred here b/c of it was supposedly a place where i wouldn't have to deal with the usual BS. It seemed like i was getting a great price and everyone was really nice. I ended up leaving a down payment on the car and when i went to pick it up 2 days later, the manager would not "sell me the car, unless i gave them $2000 more." They had apparently misquoted the price of the car to me and had charged me less for it than they had wanted to even though the contract had the quoted price on it. No one wanted to accept responsiblity for this, the sales person tried to blame the manager, the manager tried to blame the sales person. Needless to say, they did not think it was important to call me and let me know about this discrepancy until i walked in, which was their attempt to try and get me in the door so they could get more money out of me.

To avoid headaches and misdiagonisis please avoid this...

To avoid headaches and misdiagonisis please avoid this dealership at all cost. The practice of not addressing customers concerns but claiming to have fix them runs rampant. If you enjoy visiting one dealership only to go to another dealership after wasting personal time and dollars feel free. In closing this dealership forces you to consider if you will ever purchase another nissan.