Newberry Family Auto

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.8


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Great service!

5
Teddy on 05/03/2016

Overall Facilities: 5.0

Excellent people providing excellent service. The sales floor and the shop are impeccably maintained. The service in guaranteed. If it's not done right, they take care of it! The dealership is also deeply rooted and invested in the community.


Most friendly and helpful!

5
RQH on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We love doing business with Newberry's. Everyone is always very friendly and helpful. When we have questions about the vehicle we purchased, they are always available and very qualified to answer our questions. The service department is great!! Easy to get in, and very thorough in what they do. We would recommend them to anyone that asks!


Debbie helped me find just the right pickup.

5
Cherie Shelite on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with the time they put in to finding me just the pickup at the right price! Brett and Debbie worked perfectly with me.


Love the people!

5
Pom Lover on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great car buying experience and service department.


Horrible customer service

1.8
Chevyman on 06/10/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 2.0 Overall Facilities: 3.0

I had to get parts ordered for my truck (warranty) they ordered the parts and it took over a month for the parts to come in. There was no communication as to where the parts where/status! I had to call to find out what was going on. It's a nice place but the employees are not friendly at all! I wouldn't take my truck back here or even buy a vehicle from them!


GREAT FRIENDLY SERVICE

5
JUDITH MANUEL on 04/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT SERVICE FOR CAR BUYING PROCESS OR REPAIRS. SMALL TOWN FRIENDLY ATMOSPHERE LACKING NOTHING


FRIENDLY BUSINESS

5
JUDITH MANUEL on 02/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THIS IS A GREAT FRIENDLY PLACE TO DO BUSINESS. IF THEY DON'T HAVE WHAT YOU WANT THEY WILL GET IT, AND PROMPTLY


follow up

2
Stver on 11/28/2014

Customer Service: 2.0

spoke with internet person was suppose to get pics to me, never did.


GREAT FOLKS

5
JUDITH MANUEL on 06/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'VE PURCHASED 2 CARS FROM NEWBERRY WITH NO PROBLEMS. THE OLDER TRUCK WE MOVED INTO THIS TOWN WITH IS STILL SERVICED BY NEWBERRY. IT HAS OVER 100,000 MILES ON IT AND RUNS GREAT. IF THEY CAN'T FIND THE PROBLEM THEY GO THE EXTRA MILE AND WILL EVEN SEEK OUTSIDE OF THEIR SHOP FOR ASSISTANCE. THEY ARE FRIENDLY, SINCERE, AND HONEST. COMING FROM A LARGE METRO AREA THIS IS A REFRESHING EXPERIENCE. THE SERVICE DEPT. IS ESPECIALLY GREAT. THE MGR LISTENS, REALLY LISTENS, THEN PROCEEDS. I CAN'T THINK OF A NICER WAY TO DO BUSINESS.


Used Truck

5
Roadrunner on 07/23/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Found a great deal on a used truck. Buying was easy.


key made

5
Teddy on 07/18/2012

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a key made and had excellent service. Shopped for a used vehicle while waiting. Excellent no pressure salespersons....


NEWBERRY FAMILY AUTO IS THE ONLY PLACE WE GO!

5
Erica on 07/17/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased our last 2 vehicles from Newberry Family Auto and will continue to support their Dealership in the future. They have great customer service! They work hard to make sure you are satisfied in purchases as well as in the service/repair department. They are a huge asset to the community and we are so happy to have them in our hometown of Harper, Kansas!!


Purchasing a new vehicle

5
da kelsey on 07/15/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Last week my husband and I purchased a vehicle from Alec at Newberry Family Motors in Kingman. It was a stress-free transaction! Alec even synched my phone! Thanks, Alec, for helping us find the perfect car!


Buying a Car at Newberry's

5
Snuzie on 07/09/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I can't say enough good things about my experience with buying my "New" used car with Newberry Family Auto. They were there to help with the financing from start to finish. They were patient with me while I picked out which vehicle I wanted. I even ran out of gas and they brought me more while I was test driving. I thought it was funny, I think they were embarassed. They are always polite, friendly and willing to go the extra mile.


used vehicle purchase & repair of current

4.8
Steve on 07/09/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I - have had 2 different vehicles serviced at Newberry's in the past -- well done - on time recently purchased a used vehicle -- excellent support and follow through


CARL IS AWESOME!

5
Dazite on 07/09/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Carl is the best mechanic ever. I would highly recommend taking your car here to have him work on it. Mark is also amazing and if you are looking for a car to buy be sure to ask for Randy.


Traffas

5
Berly on 07/09/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

YOU GUYS ROCK...OF COURSE YOU KNOW THAT!! LOL! And


$39,900

Mileage: 92897

Color: White

Transmission: Automatic

Body Style: Pickup

City: Harper, KS

Engine Type: 5.7L V8 Hemi MDS VVT Engine

$24,995

Mileage: 27243

Color: White

Transmission: Automatic

Body Style: SUV

City: Harper, KS

Engine Type: 2.4L 4-Cyl Engine

$21,540

Mileage: 78194

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Harper, KS

Engine Type: 3.6L V6 Cylinder Engine

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