Newberg Chevrolet

Best service in Portland metro.

I am always treated well. I never feel like I am being taken advantage of. The service department is the best that I have been to and of course Merrit and Travis are great!

great communication

Although I did not end up buying from this dealer, they were very friendly and honest!!

Service--great. Tire offer--not so great.

Service staff were great, as always. I was surprised to learn the coupon I received in the mail promising to match any competitor's tire price does not apply if Costco is the competitor.

execlent

We purchased the vehicle over the phone with Dorothy handling every thing. She was able get the whole package done. Because my back injury the two of the were able to make it work. Dorothy did an outstanding job.

great customer service

Absolutely loved it. Would definitely buy another from fred. Loren was amazing. The customer service was awesome. The place was clean and tidy. Every single person gave great customer service.

Love This Place!

Always welcomed by name by multiple employees. Always made to feel welcome. Work has always been started immediately & completed promptly.

Customer service

Travis is always very helpful and gets me in as fast as possible. He's honest and obviously cares about the customer.I'm disappointed that the "bullet proof" extended warranty I bought doesn't seem to cover anything. I was told it covered everything from bumper to bumper, but so far this month I've had to pay for two repairs which I thought were covered. The fact that it didn't cover a throttle body is mind blowing since this is clearly an engine component.

Loren Berg Chevrolet

Staff is very friendly and helpful. Was able to negotiate in a non pressure atmosphere and signing paperwork was extremely quick.

Low pressure and knowledgeable salesman

Friendly salesman and knowledgeable , Wes Ferguson was a pleasure to deal with. I would recommend Loren Berg Chevrolet in Newberg Oregon.

Great Service

I had a cracked block & your service department replaced the engine. I was given a car to drive during the repairs. Repairs were completed as promised & the car runs perfectedly. Everyone in the service dept., was courteous, friendly & very helpful.

great service

your sales staff were not pushy, they let the vehicle sell itself, they were knowledgable about your vehicles and very friendly. Have already recommended your dealership.

Taking Care

Made it very easy for us to "hang out" while the car was being serviced as I had my 2 year old with me. Travis personally set up cartoons and offered refreshments. My car looked beautiful when I got it back. Thank you!

Quick Quality Service

Had an engine service light come on....service appointment scheduled the following day....problem fixed in minimal wait time (20 minutes)....couldn't ask for better service

You guys are great

These guys are great most honest and helpful people. I would like to say that it was worth the long drive to deal with the 2 wes's. And that if someone looking for a great deal with the great service Loren berg should be your first and only stop. Thanks again guys and will be seeing you soon.

Loren Berg Chevrolet Review

The whole team was excellent to work with. They made to task of buying a car a pleasure. I drove 150 miles to buy from Loren Berg and I would do it again.

Prompt service

The trunk on our recently purchased 2014 Malibu opened randomly while parked. We never knew when that would happen next. When we initially contacted the service department, this quirk was apparently unfamiliar to the service team, but they did follow through, ordered a replacement part, and fixed the problem promptly. We appreciated the service because shortly after that, the first rain of the season arrived and without the fix, there could have been considerable water damage when the trunk continued to open at random.

Loren Berg Chevrolet in Newberg is worth the drive

Everyone is always friendly, informative and helpful. LOVE going to Loren Berg. I live near Portland and it is totally worth the extra miles.

Loren Berg Chev

Great talking to Loren, Mark, Travis, ,Jeremy and the free popcorn. always will come back.. New showroom and amenities and great trucksMark

Great Service

Your Service Dept. replaced the thermostat on my 2011 ChevyCruze under warranty in one day, loaned me a car while work was done. They are courteous, friendly and professional andthey are like that every time I visit Loren Berg Dealership.

maintenance dept

After you buy a car the main people that keep you going to the dealership are the guys behind the service counter Travis an Merit (sorry if I got the spelling wrong on that) they deserve a raise or some kind of award. They are honest down to earth guys that give you straight honest answers. They are the main pillars that keep this dealership the best around.

Great service

I went to the dealership with a specific truck in mind and they quickly and efficiently helped me with my purchase. It was a very enjoyable experience.

Great Service. Live on east coast and purchased.

Dan McKinney made buying the car easy. I was a little skeptical making a purchase sight unseen, however everything Dan represented regarding the car was accurate. The car was delivered to the east coast on a car carrier and it arrived on time, a little dirty. After a good washing it looks great. Dan assisted on with the names of several shipping companies which took away some stress. Have not been able to drive the car. Having problems transferring the car title from OR to PA. It has been 9 days and PA received the transfer papers 2 days ago. No payment was sent with the transfer paperwork so I do now know how long this process will take or when I will be able to drive the car.. After the fantastic dealings I had with Dan, this part of the process is disappointing. I will update when resolved.

Overly priced..

Overly priced.. Won't negotiate even if you have cash and financing ready to go. They say they don't have to negotiate because they are internet based and someone will pay the price they are asking. So if you want a deal this would not be the place to shop. We drove from Vancouver, WA it took 2 hrs to get there in traffic. We should of known from the last experience we had with them when we tried to buy a van from them years ago(we were trying to give them another chance) and we had cash down to and they took 3 days or more to run our credit and never heard from them again.. As for us we drove home without our new/used car(new to us) that day too. WOW.. Good luck to them. I would find another place where you can get a good deal and they still appreciate good amount of cash down and your financing is ready to go. The guy we dealt with was nice but other than that we would not recommend buying a car from them. I don't know who is worse McCords or them. What happened to the good ole days when they actually wanted to give people decent affordable deals especially if they had a big down payment. PS This vehicle we looked at was base of the base of that model So yes their price was way over what it should have been and it was almost a 8-9 yr old car. The grill was bubbling and the detail job was not that great( I could have done a better job) when we moved the seats, between them it had dog hair and what looked like was spilled milk and the smell was not a fresh smell but of clean dirt. Which we told them that and also told them we would take it that way then came back at us with we did put brand new tires on it. Well, it still wasn't worth their asking price of $27K the tires alone which they probably get in bulk was not worth $7K. So the vehicle itself would have been worth about maybe tops $20K even with the new tires. If you can get a hold of them the model above this one would be worth the $27K they were asking. We still over offered at $22K with a sizable down payment cash not a check good ole green back cash and they still would not budge. We look 3 weeks later and they have lowered the price from $27K to $25K. We called and they said they sold it to someone in Portland or for their asking price of the $25K. Wow sorry for those people that over paid. So to say we are still on our search for another vehicle. UGH!!!

Excellent service, nice atmosphere

I was greeted promptly & paperwork started immediately.I waited in the lounge while the oil was changed.The work didn't take long & my truck was clean!

Loren Berg Chevrolet is Oregon's BEST dealer

Loren Berg Chevrolet is the BEST Chevy dealership in Oregon. Everyone is very friendly and knowledgeable of their products and job. Mark is an EXCELLENT service manager and Travis and Merritt are always friendly and knowledgeable about our car when we bring in our Chevy for service.

Good people work on time and done right.

The dealership treated me very well and I appreciate their customer service attitude. I am however, disapointed with my Cheverolet product. It is a lemon. I was replacing the carrier bearings for the second time in 140k miles... really disapointed with the product!

Great Service, beautiful building

All of the people are so friendly and knowledgeable about the vehicle so I had no worries about anything. Nice to have a dealership that we are comfortable with.

New car purchase

Fred McAdams was terrific - I felt no pressure to make a purchase, but definitely knew I wanted too. Fred went out of his way to find the color I wanted. Fred also kept me posted as to when delivery & pick-up would / could occur.

Friendly, professional staff

We have bought several cars from Loren Berg Chevrolet as well as friends and relatives we have referred to them. They are always friendly and professional. Recommend them to everyone!

Buy From The Best!!!

Just my usual GREAT service at Loren Berg. First new vehicle I bought here was in 1962. That should tell the story.

Great service

Our radio amplifier on our Chevy Traverse needed to be replaced. Merritt said it might take 90 min to 2 hours but I was pleasantly surprised when it was done in only an hour.

Great service, state of the art facility.

Very straightforward. Oil change and multi point inspection for my 3500 Silverado LTZ. In and out in about 45 minutes. Thanks.

great service

Great service and the feeling that you and the reason you are there is as important to them as it is to you. Travis and Merritt are ok and represent Loren Berg Chevrolet in a manner that the company can be proud of...

Excellent service and facility.

As this is the third vehicle we have purchased and they have all be serviced at the dealership we would not consider going somewhere else. Friendly qualified staff keeps us returning.

They always treat you right.

I am always treated as a valued customer. I've been coming here for a few years now and don't even think about getting service for my cars anywhere else. I can't wait for the remodel to be finished.

Vehicle purchase

I have purchased 3 vehicles from Loren Berg Chevrolet. They have always been good to deal with. There is no sales pressure, and all the employees are very friendly and a pleasure to do business with. They make things work to satisfy the customer. The quality of the vehicles they sell are very good. They don't sell the oil leaking junk! I would recommend them to anyone looking for a vehicle.

Loren Berg Service Center

Travis and Merrit are rock stars!! We were quick in, out, and got great advice along the way, I'll be bringing my pickup in soon!

A Trusted Service Provider - Priceless!

As always, the service folks are very helpful when unplanned maintenance situations arise. I appreciate that they have all the service records on the farm fleet (so can also recommend preventive maintenance) and that I can arrange payment remotely and the family can then retrieve repaired vehicles when I am on business travel. This trust in service expertise and integrity is very important to me.

Great Experience!

We had such a relaxing, stress-free, no pressure car buying experience at Loren Berg! We appreciated everything about it! We basically saw the used car on Cars.com, went to the dealership, they gave us the keys to test drive the car, they checked out our car to trade-in, we gave them the $ amount we had to be at for payments and they worked with us and made it happen VERY quickly! I would highly recommend this dealership and would definitely purchase from them again!

Great Experience

This was one of the best experiences I have ever had looking at a used car. There was no pressure and no nonsense. I decided to wait and am considering purchasing a different model car than the one I was test driving at Berg's, but if they had the car I was looking for I would not hesitate to go back to them.

Great experience

This is the third vehicle we have bought here. They are real easy to do business with and there is no pressure.

Great dealership and service department

Bought my new Traverse at Loren Berg and the salesman (Tim) couldn't have been more helpful. I have used Berg Chevrolet's service for years and have always been accommodated the best service.

Mr. Vernon Tobey

As always, their Service Dept. delivers as promised , always on time and with care.

Best Deaer Ever!

We bought a lease return in 2006 from this dealer and the salesman was professional, courtious, genuinely concerned about what my wife and I wanted and needed, and helpful in guiding our selection. The service department is the best I've ever dealt with! Merritt and Travis are knowledgeable, professional, and do not hesitate to joke and laugh with the customer. They make you feel like part of the family and have never mis-stated any repairs or possible costs, they've always (7 years now) been straight-forward, honest, and helpful. My wife and I can, in all honesty, wholeheartedly recommend these people and this dealership. You will not be sorry you do business with them!

Pleasure to Buy From

I only came in for a test drive. The car thrilled me, Dan McKinney worked on every detail with me and, by the time he offered me Employee Pricing and great financing, I just had to have that car. Thanks for a wonderful experience. I am thrilled to have gotten Loren Berg's first 2014 Impala and will be driving it proudly. Impala #3 for me :-)

Wonderful sales staff

Tim Martin is a valuable asset to your sales staff!! He was not pushy or obnoxious like salesmen can be. He was a gentleman, answered our questions and took good care of us. We were shopping for a used truck, but ended up buying a new one. We got a great deal on the new vehicle and a very good trade in value on our used truck....more than we expected to get. I would highly recommend any of my family and friends in need of a vehicle to head down to Loren Berg Chevrolet and look up Tim.

Great Dealership!

They were very friendly & helpful in finding me a deal that worked with my budget and didn't try to sell me something I couldn't afford. And when there was a slight error in my lease agreement they handled it quickly and professionally. My mom and sister both bought cars from Loren Berg, so naturally I went there to get my new car and received great customer service just like they did. They are quick to get any issues fixed as soon as possible and are always stiving to make your visit better.

Satisfied Customers

Customer Service vital to us. Visited other competitive dealerships in the area and their customer service terrible. Dan McKinney was fantastic from the moment we connected online....friendly, thorough, compitent, & most important, he knows his product. You are lucky to have an employee like Dan McKinney.

extraordinary service

I have bought about ten cars, vans or trucks from this dealership since they opened in previous Newberg location through current location. I have traded in vehicles, sold vehicles to them, and bought vehicle outright and financed vehicles. Never has there been a problem and I know of no other dealership that exceeds the post buying service they offer. They will address any concerns immediately.

Hands down best dealer ever!!

"shady dealer" should not be in the same sentence as Loren Berg Chevrolet!!! They are hands down the best dealership I've been to, I wouldn't buy a car any where else. They have outstanding customer service they don't pressure you into buying anything like some dealers ive been to.. My family has purchased 7 vehicles I believe, and I've personally bought 2 of the 7 vehicles. I just recently bought a 2006 dodge ram 1500 quad cab man did I want that thing after i test drove it lol.. I worked with sales man Fred McAdams he helped me buy my first rig there, he's a straight forward sales man and is very knowledgeable with the cars that are on the lot! My dad liked how he worked with me the first and the second time i bought a rig there. a week later he worked with Fred and bought a Chevy avalanche.. Same with Jim from financing he finds you the lowest interest rate he can find and hooks you up..hes outstanding!! When i signed the papers with chris he explained everything to me and was very respectful!! If there is something wrong with the car they will make it right and not screw you over! I needed a blender door fixed on my dodge, it was letting outside air In my vehicle.. Loren the owner of the dealership personal called me him self and apologize and said he'll make it right and fix it.. So Travis and Merit (hope I spelt it right lol) from the maintenance dept. Put me in a nice loaner car.. Those two guys are awesome they will joke around with you and are always nice and they are 100% honest with pricing.. And if something doesnt need to be replaced they won't do it.. Just to make a quick buck.. I'd like to thank everyone at Loren Berg Chevrolet for being honest and having outstanding customer service.. I like goin there so much I always tag along with my dad when he takes his two cars for an oil change lol if your buying a car go to them!!!!

Awesome Helpful and always friendly

My parents bought their car from Loren Berg in 2001 so it was no question that in 2003 I would purchase from them. I had my Oldsmobile Alero up until it was totalled in Jan of 2012. During these years I always had work and service done at the dealership. Service department has always been friendly and always willing to work with me. I can say the same thing about Loren the owner a couple times I had problems on the weekend when service was closed. He was always available and willing to help when needed. Due to being unemployed when my car was totalled I was not able to buy from them again at that time but they did look and try to find me a new car. Now a year later and I am going to buy again from Loren Berg. The Sales department has always been friendly almost like extended family at times. Always willing to let me test drive different cars to make sure I know what I want to buy. My Little brother bought his car from them 3 years ago and just traded it in for another car on their lot. Overall this is a great dealership. I have recommended them to many people.

Best Store Ever

I have purchased 3 vehicles from Loren Berg.They are incredible.All of the staff have been there forever. Loren is a kick and is always there to say Hi to his customers.And if you hear someone "goofing" around on the intercom....its the owner ..Loren.I wouldn't go anywhere else.Will be back again.And Travis has been my service writter for all my vehicles,Always there for me.I like the consistant staff,can't stress it enough...As they say "Like Buyin a Car on Hee Haw"

shady dealer

i saw a tahoe that i found online so i decided to call the dealer up. the guy who i wont mention told me everything i wanted to hear about the tahoe. i then decided to take a trip to see it about 30 min away each way.i get there and i see the tahoe but minus the wheels and tires that were in the pictures.i asked the salesman where did they go, he goes and asks the boss i assume and he says there just gone.i started to laugh and i said is this common in the car buisness wilsonville chevy did the same thing to me awhile back. so now im getting mad and went out of my way to come and see this.the salesman then says the wheels and tires that were on there were not the right ones. i started to laugh again, little did he know i used to work for les schwab for 5 years and there was nothing wrong with them. anyways long story short i did not buy the tahoe, will not be back there again and everyone beware these dealerships are stripping them down for who knows what reason. sad they lost a sale over a measly set of wheels and tires, oh well not my loss.

No information provided, no car to be found.

No information provided on their cars.com ad, only referred to their website for more information. Once I get there the car is nowhere to be found. Slimy sales tactics making me go RE-SEARCH for a car that I already searched for on this website, then not even having it available for more information and pictures was just stupid. If you can't even deliver basic customer service like this, I'd hate to see you try to tackle something more difficult.