Nelson Mazda

Good customer service.

Sue delivers the most excellent service. I felt she listened to what I wanted and I never felt like she was just pushing any type is sale on me. I walked away with a vehicle deal that I am happy with. Thanks Sue, Wanda D

2016 Mazda Miata MX-5

This is my 4th purchase from Nelson Mazda. My car of choice is the Mazda brand. I have always interested in the Miata and decided to purchase one. I went into the dealership and worked with the sales person Jake Woodruff. He listened to what I wanted. Although they didn't have exactly what I wanted they did have a model that I liked. It was nice to walk into the dealership and see familiar faces. Jake was extremely helpful in the purchase process. After the sale Jake kept in touch with me to make sure everything was good. He even scheduled my first service appt. Since I am writing this review I will gives a thumbs up to Geoff in the service department. He and the other service advisors are part of the reason I continue to come back to Nelson Mazda.

Great Experience

I recently purchased a used car from Nelson Mazda and had a great experience. The environment is awesome and it's clear that they do things with excellence. Jake Woodruff was a big help and is a great guy. Their sales approach definitely has the customer in mind. I highly recommend Nelson Mazda.

Great Experience

Sue was awesome helping find the right car for our daughter. We really appreciated her approach and style! Tom helped us through the final purchase and made us feel special. I can say without a doubt this is the best experience we have ever had purchasing a car. Thanks Tom and Sue!

Thanks Sue

The staff was great! Sue helped me, and got me out of there super fast! They helped me get what I want, when I wanted it! While process only took 90min, being pre approved

It was a great experience. Patrick was friendly and honest.

We purchased a preowned vehicle is weekend. Patrick was very knowledgeable and helpful. Made sure we got what we were looking for. They went above and beyond. We had been to several dealerships that day and Nelson was our last stop. No rush, no pressure and no hassle. I would recommend Patrick and Nelson Mazda to anyone who is looking for a new or preowned vehicle.

Horrible exper6

Sales Manger isn't very professional sold a vehicle right under my nose. I wouldn't recommend this car company. Found a better deal then what they was offering. Was able to save $1500..

Great dealership

We were treated like royalty at Nelson Mazda. They are an awesome Christian dealership and we have bought multiple cars there. We bought a 2012 Mazda cx9 there last night and we are thrilled with our purchase and our price. Sue is the one to go to.

Nelson Mazda

They were so awesome to ius and made it very pleasant experience!! Recommend them a million times Sue was so so awesome to work with

Great Service & Great Experience

My wife and I recently bought a vehicle from Nelson Mazda and had a great experience. All of the staff and managers were helpful, and we were very pleased with our salesperson, Dallas! We never felt pushed or rushed to make a decision, and in my experience that's the key to being able to make a good decision when buying a vehicle. They were very helpful in accommodating our two kids while we were there and helped us with anything we needed. Would definitely recommend Nelsa Mazda!

AmAzInG customer service!!!!

Incredible experience! We went to Nelson to purchase one of our twin sons a vehicle. Will for sure be purchasing from this dealership again! They made both our buying experience and our son's first vehicle experience a GREAT time!!!!

One year later, an unusual review

I bought a new Mazda from Nelson Mazda (twice actually, but I'll focus on the most recent purchase) in June of 2015 and I am still happy with my decision. Patrick was always friendly and willing to do whatever needed to make the process smooth. We probably took longer than we should have when my wife saw a color she liked better at the last minute, but they were always friendly. In fact, I even returned months later when I decided to replace our other car also, and he even found exactly the car I was looking for, which happened to be a car hidden in the back and not yet in the system. Although I ended up -regrettably- buying a Honda from South Pointe,(because of a few options the Mazda didn't offer, I gave up the nicer interior of a Mazda) but I recently had a bizarre experience at that other dealer which left me wondering if I should have just given up the options so I didn't have to deal with the mind numbing stupidity I dealt with at their competitor. I have post-purchase experienced ownership from both dealers now, so if ANY of you are struggling between models and dealers, please read this and know Nelson offers a better experience. In fact, I did have a bad experience one time in service years ago, but they handled the situation. No dealer is perfect, but I do think they try harder. They will still be my first stop next time I need/want a car.

It was amazing! Patrick Evans was so kind and knowlwdgeable

Patrick was amazing. We had a power failure and he was so professional during that time. He was also very knowledgeable about all the technical stuff about a Mazda. That really impressed my husband who is an engineer. I believe that, his presence and knowledge is what made my husband want to buy the car!!!!!!Once again, he was amazing!!!!!

Great staff

Sue did a great job helping us get the perfect car for our family. My kids also loved the play area as we purchased the van. And they gave them a free IBC Root Beer!

Buying a car? Ask for Sue....over the top experience!

Sue truly made the car buying experience stress free and quick. We are very pleased with our Mazda 3 and the interactions that we had with the Nelson Mazda team.

Sue made it easy and fun!!

We stopped in to look at a Mazda 6 for my son to take to college. Sue Sutka did an excellent job helping us with the car, and we have already recommended her to friends!!

Car sale

I purchased a Mazda 3 from Nelson Mazda and my saleman Carlos was awesome ... He showed me how everything worked and answered all my question ...

Extremely polite and professional

Best experience I've ever had in buying a car. Had been to several other dealers in the area and tried to deal with them. Nothing but games and lies. Sue Sutka did an awesome job in handling my questions. Felt no pressure to "have to buy" this vehicle. Everyone was very courteous.

Great experience!

The entire staff is very friendly and very pleasant to work with. They always seem eager to help work out any situation. We've now about six cars from them and I can't imagine that we will ever go anywhere else !

Fantastic experience

My salesperson was Sue Sutka and she was so so awesome. Extremely laid back, I really felt like she was working with me. I ended up buying an MX5 and I would not have not been able to do it without Sue.

Smart & Sensitive

Very sensitive to my personal needs for a replacement vehicle and exceedingly patient. Was having to replace a car totaled in a wreck and hadn't driven for 5 months so the test drive probably tested his patience more than a little!

Great experience

Sue was great to work with; responsive helpful and knowledgeable, as was the finance department. Highly recommend this dealership

Nelson Nissan Mazda Rocks

I had a really good experience with salesman Carlose Jeffries today.He was very helpful in selling me my new car today. I would definitely recommend it.

What an experience

Today's purchase makes my second purchase with Nelson Mazda. Dean work well with us and was able to get us what we wanted. We were not in need of a vehicle at the moment but would in the near future. We found a vehicle with low mileage and very clean. While they are detailing and running our vehicle through their inspections since it was a recent trade in, they placed us in a loaner vehicle. If you need a new or used vehicle I would recommend you stop by and see what Nelson Mazda can put you in today.

Purchase of car for my daughter

Experience was best I've ever had! Salesman Jermane was exceptional. Really appreciated his no pressure approach. My daughter and I found everyone we spoke with very pleasant and easy to deal with. Would definitely come back.

Awesome experience

The people at Nelson Mazda are a pleasure to do business with. Sue Sutka was amazing! She even came in on her day off to finish my deal. I will recommend her and Nelson Mazda to everyone.

Back to Mazda

This is a different dealership! In a good way. Jacob graham was awesome and friendly from the moment we walked in the door. Once we picked one out it was pretty quick to keys in hand. Car washes and root beer cannot be beat. Not to mention I'm driving an awesome Mazda!!!

Satisfied customer!

I had the pleasure of working with Carlos Jeffries and not only did I leave with a brand new car, but also with piece of mind and the knowledge that he got me a great deal for my car. I'm very thankful for my experience!!

pleasant buying experience

My car buying experience with nelson Mazda WA good and I got great help from Jake Davidson in choosing the right car for us. He's been very patient explaining our options and promptly delivered the vehicle although it was late in the evening

Jacob was Great!

Nelson Mazda was great! We arrived at the dealership very close to closing and was still welcomed in to look at a couple of cars and to test drive. The guys stayed late to get us the car we wanted! Would definitely recommend this dealership.

Went to buy used CRV

Had a pleasure working with Jermain and his staff, i will definitely recommend this dealership as their prices are very competitive and the staff is very professional.

My Car Buying Experience

I noticed Nelson Mazda had a used vehicle I was interested in looking at. I was smitten and decided to purchase it. I last bought a new vehicle with them about 15 years earlier. This was essentially the internet buying experience. They had the priced marked down. No haggling... It was refreshing. The only part of the process that took a long time was for the loan quote. I should have declined that since I was already pre-approved with my credit union... Jacob was attentive and answered all my questions. A relatively pleasant experience. -Rick

Awesome service very helpful

Helped us find a great car within our budget and were very helpful getting our financing looked up and great deals on warranties tethered to our budget and needs

Great Experience

Sue was very helpful in searching for a vehicle we were interested in. She was patient and listened to what we wanted! We were very happy with our experience here!

Best car buying experience ever!

Misti Parsley was very helpful. Not pushy at all. Helped us find the right car for our needs. And the rest of the team was great! Nelson Mazda is simply the best!

Super friendly and helpful!

We were in need of a van for family trips and we found exactly what we wanted at Nelson with the assistance of Sue Sutka. We purchased a Mazda 6 at Nelson around two years ago at Nelson and had such a good experience there we didn't hesitate to return when the van we wanted showed up there. Great price on a used mini van, exceedingly helpful and friendly service, it's always a pleasure working with them!

Sue Rocks!

Sue was very nice, helpful, and professional. I knew what I was looking for and she didn't try pushing something else on me. Sue needs a raise :)

Positive

The dealers were very comforting to me because it was my first time. They made it simple and easy and even worked with my budget. I love my new car! & ask for sue. she's from Australia, loves rock & roll and is just all around awesome!

Good people

Had a great experience with everyone. Patrick Evans was great in helping me find just the right vehicle. Lots of detail on the website helped me narrow down my choices and provided lots of details. Overall great experience.

Patrick Evans.. The man. The myth. The legend.

But seriously. Patrick did an amazing job giving us all of the important information while also listening to our needs and budget. The test drive showed us all of the important features. It was perfectly executed with breaks and pertinent information to show us the handling capabilities of our new car. (Zero turn radius whoop whoop!!). We would recommend anyone to stop in and take advantage of their awesome customer service and great prices. They earned a customer for life!

Patrick and Daniel made our car buying experience enjoyable

We recently purchased a Mazda 6 from Nelson Mazda and was very impressed with the informative and courteous help we received during the entire car buying experience. Patrick was not only knowledgeable about the cars he showed us but took the time to make sure we were aware of all the different features of the car. He was very attentive to what we had said we were looking for in a new car so that we didn't waste time looking at vehicles we were not interested in. Daniel was great at explaining the different service options and giving us excellent financing. We would definitely recommend Nelson Mazda.

Works for me

It was quick and to the point ! They even stayed late on a Saturday for us to do the paper work ! Didn't feel like we was pushed into it just felt like it was at are pace ! Had tried other dealerships and they was a take it or leave it place so I left it ! Now we got the rite place rite car ! Thxs a million !

Excellent customer service!

We loved the laid back environment. Everyone was super friendly and we were never pushed or pressured to buy anything. It was all at our own pace! We highly recommend Nelson Mazda!

New Car Purchase

Great experience purchasing my CX5. Sales rep flexible and easy to work with. As with anything else we need to be clear and decisive about our goals but great team to work with. Would highly recommend them.

AMAZING!!!!

Let me just start of by saying that Jacob Graham made my first car buying experience absolutely wonderful!! His salesmanship was fantastic, he was genuine, professional and just overall great!! I went in not knowing what I really wanted, and Jacob made sure to put me in the perfect car at a great price!! I also loved the fact that the manager came by to introduce himself, as well as congratulate me on getting my first car. I will definitely be recommending Nelson Mazda to my friends and family!!!Keep up the amazing work!!!

Great Experience

My family and I had a great experience at Nelson Mazda. Friendly people and great sales rep Patrick!! This is the reason why we come back to get another Mazda!

Good service

They have amazing customer service. They will do anything and ask anyone they can to get you what you want. They are decent with there time as well.

Best Car-Buying Experience Ever!

Jeff Lewis has sold a number of cars to my friends, so I asked for him. He is an honest gentleman with 28 years experience, who set the pleasant experience in motion. I got an amazing price on a clean, well-maintained used car, and a great trade-in. Jared in the Finance Dept. shopped until he found us a super low interest rate, due to our high credit score. We were both commenting on what a great, enjoyable experience we had.

New 2016 Mazda CX-5

Traveled 2 1/2 hours to purchase. Nelson located the exact vehicle I wanted to make the deal. Best power train warranty around, lifetime at no extra charge helped us make the decision and they worked with us on the price. I compared prices at multiple dealerships across multiple states and Nelson beat all but one. They was only a $100-200 dollars difference. The free lifetime power train warranty was worth the difference to us. The paperwork took longer than expected when I picked up the vehicle but Joel was great. No complaints on the sales end. The finance guy was a different story. He was a nice guy but had the interest rate incorrect, felt pressured even though he claimed to not be that guy to sell you something you don't want or need. My caution to you is pay close attention to the paperwork. They want to slide things in on their sales pitch and show you how they have your monthly payment where you need it. Although the payment is important, make sure you know what you will end up paying for the total purchase before you sign. I will say he made it right by correcting the interest rate and in the end, I walked out the door exactly as I intended.

2008 Mazda Miata

Excellent buying experience. Visit Adrian! Down to earth and helpful.

New Miata

Our Sales Consultant, Sue Sutka, was very knowledgeable and fun to work with. You can tell that she enjoys her job and working with people. Thank you, Sue, for making this a fun purchase.

Nelson Mazda new car purchase

Our sales consultant, Sue Sutka, was extremely helpful. We enjoyed working her very much. You can tell that she enjoys her job and working with people.

Great dealership

Sue my salesperson was excellent. She was very helpful and made the process very easy. No high pressure and very fair pricing. Finance process was also great. They made me aware of all the extras but did not pressure me to purchase. Very happy with my new CX-5.

10/10 would recommend

The sales rep, Patrick Evans, was not only well informed, articulate, and approachable, but he was also a very funny and likable guy. During our test drive, he helped us explore the many features of the car, rather than just letting us figure it out ourselves. Patrick, unlike reps at many other dealerships, was not pushy but instead was pragmatic and understanding of our situation. I did end up purchasing a vehicle, and Patrick was just as friendly when I returned for the free car wash coupon as the first time we met. Overall, I had a wonderful experience at Nelson Mazda and would highly recommend to a friend.

Efficient and Courteous

Loved your free water, coffee, and root beer. Everyone was so friendly, courteous, and helpful. Jacob Graham explained everything carefully and efficiently and was very kind. He made the experience very pleasant. I definitely would recommend Nelson and Jacob.

Awesome experience everytime

I've been in Tulsa for almost three years and I just bought a second car from Nelson Mazda. I bought my first one(CX-5) from Dean back in 2014, and I just traded it in with Sue to get a CX-3. I love everything about Nelson Mazda. The entire buying experience is amazing. The staff is super friendly and make you feel like family. I'd definitely recommend Nelson to anyone looking to buy a car.

Mazda 6 Grand Touring

Purchased 2015 during a close out sale attempted to purchase in my area. The out the door price was higher than Nelson's. Plus my wife wanted a red one which our local dealer could not provide. After talking to their "internet manager" and arriving at a "out the door price" when we got over there( 150 miles from home everything went according to their word. Then they said that if we financed it thru Mazda's financing they would pay up to $1000 toward the first two payments, $500 each with us paying the difference with no early pay off penalties. Also they gave us a "life time" power train warranty. The last two items we were not aware of until we were completing the paper work. I was very pleased with the entire process.

I love Mazdas

We recently purchased a new Mazda 6 Grand Touring, what a nice car! The Nelson Mazda sales person, Misti Parsley really did a fine job, she never pressured us, just showed us all the features and helped us get familiar with the new technology. We had a great experience.

Mazda CX-5

This was my first time buying a car and it went extremely smooth. I was sold on the car I chose because of the smooth ride, attractive looks, and customer service. I didn't feel any unwanted or unnecessary pressure and was able to buy a car at my own pace, instead of being rushed. Joel Taylor from Nelson Mazda did an excellent job keeping me informed every step of the way. When I had specific requests for items that I was looking for, Nelson Mazda met those requests exactly and helped me find the exact color, model, and interior I described. Overall it was a great experience and I would definitely buy another car from here.

Buy somewhere else

Found a vehicle that I liked here, needless to say it was overpriced a few thousand. Tried to talk them down to a similar vehicle that I found in the OKc area Mazda dealership that was newer with less miles. Was told that there prices were the lowest on the Internet, which I thought was funny because I had it pulled up on my phone and even showed the salesman. He said they must lose money on all of their vehicles because they are priced so low. Not true, my truecar gave me exactly what it was worth and that's what I offered them. They declined so I went to OKc and purchased a fantastic vehicle with no hassle. On a separate note, the service center is excellent.Finally, they will tell you they are a Christian dealership over and over. I don't know if this was a selling point but it was very frustrating.

Auto Trader on-line offer and Nelson Mazda Tulsa (updated)

I want to share my experience regarding Auto Trader, the on-line offer process and Nelson Mazada in Tulsa. I had my vehicle for sale on Auto Trader for several months, as the ad was about to close I resorted to the "on-line" offer promoted by Auto Trader. I received offers to purchase my vehicle from three dealers, (same price), one of offers was from Nelson Mazada in Tulsa. After confirming that the offer was good with the on-line staff I took my vehicle to Nelson. My initial visit was not productive, the offer was much lower than what I had been quoted on-line, granted that's a "sight unseen" offer. After several days of negotiating with Tom we came to an agreement. Although the price was not what I hoped for in the end it was fair. I appreciate Tom working with me.

Never again will I come back.

There for a purchase of a new CX-5 with wife. Not my first time purchasing new and had done research over fair price and options desired. The process was fine/friendly until price negotiations started. My first offer was described as "insulting" (despite being around $250 from the "truecar/CR" fair price) and they played hardball the whole way. About 20 minutes after I put down my highest acceptable offer, which they rejected, we decided to leave. Suddenly they wanted my previous offer. Too late. Everything from negotiation on was very much "old-school stealership" playbook. Pressure and hard-ball pushing...loved the "fees" line in the proposal...salesperson couldn't explain what that was for (not to be confused with documentation fee, etc). Alternated regularly between sales person and his "manager". Thankfully we walked out and purchased out-of-town (In Norman, OK) the exact vehicle we wanted at much better price. Our "Out-the-door" price was $1000 less (including the extended warranty!) than the best that Nelson Mazda would work with. Never again. Go elsewhere....the Mazda place in Norman, OK was much, much better.

friendly people with very good service

My wife Kim and I stopped by on Saturday afternoon to just look at a Truck that I had seen on the Internet and we were met by a very friendly salesperson named Michael and went for a test drive. He was very friendly and courteous, when we returned to the dealership other staff and sales manger wanted to know if we need anything i.e. water or soda or coffee. I told Michael if the numbers come out right He sold truck. We will definitely buy another vehicle from them in the future and recommend them to all our friends and neighbors that will be looking for a vehicle to buy. Lonnie Blackwell.

Broken Windshield

I brought my car in for a diagnostic of the rain sensor (2009 Mazda 6). About 15-20min while waiting in their facility they came to me and said the rear view mirror broke off the windshield (area where the mirror is located). They claimed they were not responsible - that the windshield was not a Mazda part and that the glass was faulty (windshield was replaced in January for $470). They refused to do the diagnostic (reasoning some type of futility) and insisted I buy a Mazda certified windshield ($671) because the windshield I had was inferior to what they use (despite the fact my glass came from the same place they get theirs - just no Mazda logo). 1) My rear view mirror was fully intact and functioning normally upon my arrival at the dealership. 2) The rear view mirror did not need to be touched in order to check the sensor. 3) No attempt to apologize was offered, they simply shifted the blame to an inanimate object and trusted in my ignorance to absolve them from their mistake. 4) They refused to do the diagnostic, which could have been done without the windshield in it's entirety (separate part removable from the windshield). This is directly from the Mazda website: At Nelson Auto Group We Believe! We believe our customers are the most important part of our business. We believe we should treat them the way we want to be treated. Therefore, we will endeavor 100% of the time to satisfy our customer's needs. We will maintain the highest levels of integrity and professionalism in every area of our business - that is our customer's right to expect, and our privilege to provide. We will be committed to the growth of our company and, therefore, each individual who faithfully invests their best efforts in the pursuit of these goals. - See more at: http://www.nelsonmazdaok.com/new-mazda-dealer-tulsa-ok/our-mission-statement.html#sthash.nflcdPe8.dpuf I asked for a diagnostic. Not only did they not perform the scheduled diagnostic, they broke my windshield, failed to take responsibility for their actions, and left me without a rearview mirror (safety hazard). Conclusion: Mazda has failed in its mission to provide good customer service or attempt to meet my needs as defined by it mission statement. The responsible thing would have been to admit the mistake and replace the windshield. So as to deflate any attempt to dismiss my complaint, the glass company I initially used is providing proper customer service and replacing the windshield at not charge to me. This only applies to the Tulsa dealer.

Great experience! & We didn't make a deal.

Ask for Ian! I don't live in Tulsa & I was just in town for the weekend. I went to look at a used car that they had sold before I got to town. I was disappointed because I knew the same model new was most likely going to be out of my price range, however Ian tried extremely hard to make things work. Although we couldn't come to terms, I can say Ian is one of if not the most genuine car sales consultants that I've ever dealt with. I wish he worked where I live so I could deal with him more often. The sales manager (can't remember his name) was also extremely pleasant to deal with. This unsuccessful experience was more pleasant that most if not all my successful car deals! I would recommend Ian to anyone looking for a Mazda if you live in or are visiting the Tulsa area. You won't regret it.

will never go there again!!

thought we were getting an honest car deal and found out later that we had been lied to about the condition of the car we were buying. weve been owners of this car for almost a week and its been in the shop since we bought it. we were told that a pump was put in and come to find out it was never put in so when we had to take the car back because of a transmission leak (which was less than 24 hours after we bought it) and thats been 5 days ago!! i feel as if weve been taken advantage of and i know we were lied to. this is a very bad business tactic and i hope other people will read this and think twice before dealing with this dealership and its salesmen .

Amazing customer service! Great pricing/financing!

Everyone that I spoke to was extremely friendly and personable! I arrived a bit after 8PM with the intention on purchasing a Mazdaspeed 3 they had on the lot. Dean was willing to take us on an extended test drive, even so close to closing time. He was extremely knowledgeable about the car and its history (it had been serviced there since it was new). Dean and CJ were very willing to work with me to meet my payment goal and to make me as happy as possible. Everyone was extremely positive and understanding about everything and answered all of my questions! CJ, Dean, and Tom all stayed with us until almost 11PM to get the keys in my hand that night (2-hour drive from home). Also, thanks to Megan for making a phone call to me so quickly after my inquiry submission on Cars.com! This team definitely defies the typical car dealership staff, and that is a very good thing! I will be stopping by for a visit next time I'm in Tulsa!

Internet sales

Eric with the internet sales staff was quick to call me regarding my questions. The vehicle he had was a good deal. He had all the info on it that I needed. I will keep this dealership in mind in the future.

I normally HATE car salesmen! Not now!

Drove in looking for a good used car. Four hours later we had purchased the car my wife was wishing for. Sales person was fairly new but communicated the product very well. General Sales Manager can on the scene and we felt like we were old friends. This facility is full of good men that happen to sale cars for a living. From the GM to the Finance Manager, we felt warmth and honesty. Remember I am a person that does NOT like to talk with sales people and I'd drop in there anytime to chat. They were more than willing to make us feel good about being there and buying a car from them. They gave use more than I expected for the trade in, too. Bottom line is if I purchase another vehicle in the near future, it will be from Nelson Madza!

These guys are not your friends. After the deal is done...

These guys are not your friends. After the deal is done they disappear. At pick upgas tank empty, 1 quart low on oil, rear diff leak after the so-called "72 pt. inspection". They don't return phone calls. Beware!!!

Good experince buying a used non-mazda at Nelson

I looked and looked for a used Honda S2000 there arent very many out there. Some are over priced. But gladly I found this one in Tulsa. I contacted the online people they were easy and low pressure they answered all my questions friday morning. I went and got preapproved at the credit union I regularly use. That same evening I drove from OKC to Tulsa. I arrived 14 minutes till 9 and they close at 9. Well I was still kindly greeted by salesman Adrian, he took the time to show me car and we went on a 10 minute test drive. We came back in to the dealership and some people were not excited that i was there so late in the evening. But ALL of them were professional and courteous. I showed the manager i was serious on making the purchase and they gave me their bottom dollar price. We agreed. By then it was 1010pm. I left headed back to OKC withouth the car : ( but with a purchase agreement to show the credit union. Next day Saturday I drove back to Tulsa check in hand to finalize the purchase. To my surprise the dealership was jumping (really busy). Adrian greeted me as soon as i walked in. We worked on few papers manager came out and thank us for coming back and offerd to help if we needed anything else. I was out in 1 hour. It was easy and fast. Dealership is nicely done with complimentary drinks and snacks. They also have video games and plenty of tv's for the little ones. Good price on the vehicle I purchased and easy transaction for them and for me.

Great Overall experience

We came in because or 2000 Protege was acting strange. We soon discovered the engine has severe issues so we determined we should get a new vehicle. Doug Green has been totally Great!!!He made the process so easy and not stressful.

2009 Dodge Challenger SRT

Very impressed with the low key, low pressure approach. Very knowlegeable about the car (Very unusal for most car salepeople especially since this was 1. A used car,2 Not their product.). Tim is a great sales person, and the whole staff from Manager to finance was really AWSOME!! I can't speak for their service yet as I haven't brought the car back yet, but if its half of what the sales folks are I will be a very happy camper!!

Excellent dealership in every possible way.

I spent 15 years in the car business. started as a salesperson, and held every position from sales manager to finance to general manager. this dealership is an excellent example of the best one can expect in a buying experience. I found the vehicle I was interested in on the internet and contacted the internet consultant to check availability. he quickly checked and called me back. set an appointment, and had a sales representative call me to confirm. Tim had the vehicle ready and waiting when I got there, and was a truly pleasant, attentive, and professional salesman. David George whom I have met in the past did a great job in directly helping arrange my financing and is a great representative of your dealership. C.J. handled my paperwork. again very friendly and professional. I know many people in the industry in this area. there isn't another dealership I would recommend family or friends than Nelson Mazda. thanks for the great service. David Geiger

Great Customer Service skills Matt Brown

GREAT experiance today MAtt Brown was GREAT, was looking for a used car, ended up buying a new car, great dealership Love the christian music playing, everyone that i met here today were very nice and wanted to help me anyway that they could

Trustworthy Company

We just bought our second car from Nelson. We came back because we knew we could trust the quality of the car we received from them. They again came through for us and gave us a beautiful car that we can rely on and not worry about problems down the road. The staff is friendly and makes the process enjoyable.

yay new mercury!

Dean was an excellent representative of your company. Not to pushy, was willing to take the time to explain everything about not only the vehicle we purchased but how the lending/loan process works on new and used vehicles. He allowed me and my wife time to discuss things alone and never tried to push anything on us. Car was a great vehicle in top condition and dean was honest from the get go, would have no problem doing buisness again with him.

Do Not Buy from Nelson! They will take advantage of you! ...

Do Not Buy from Nelson! They will take advantage of you!Terrible experience! Will never buy from Nelson Mazda again! Bought a used car. Had my car in shop for over 2 weeks...not sure why since my air filter was so filthy I had to replace it 3 months after buying it. Cost me $100 DVD player in back of front seats never worked-didn't think to check them, figured with Nelson's 72 point inspection, everything would be working before they'd sale it. That's what I get for trusting this place. Windshield wipers quit working 8 months after buying-told has to do with engine/transmission. Brake pads so worn down, almost metal on metal. Worse car buying experience ever!! Talk about taken advantage of.

Wonderful sales and service team

This is the only place that I will ever shop for a car. For one thing, I hate car shopping - it gets so confusing and nothing seems to be what the ads say. Except at Nelson Mazda. The sales team found the right fit for my budget and lifestyle. I got a FANTASTIC deal on a brand new car, with what the NADA website says was absolute top dollar for my trade. The service after the sale has always been amazing as well - professional, courteous, and the job is done right the first time. Thank you to Dean and Brandon.

Nelson Mazda

Nelson Mazda is great! Today we bought our second car from them and I must say they are fantastic! The manager was great with everything he understood our needs and gave us exactly what we asked for with no trouble. But I must say Al, the sales consultant I worked with was beyond amazing. He stayed in contact with me the whole time and was understanding of everything I needed. I will recommend nelson Mazda and especially Al to all my friends interested in buying a new car. Thank You Nelson Mazda!

Dustin Schluterman is Awesome!

Had a terrible experience at another local dealership that charged me a very high interest rate and did not take care of me. Dustin did everything he could to get me int he a brand new car at an interest rate that I could afford and he went above and beyond for me!! The entire staff is amazing and I will refer everyone I know to them!!!

Got lost, bought a car

Dustin Schluterman was awesome! No hastle, straight forward and a real good guy. Thanks!!

Nelson Mazda

No problems! They were easy to work with. No problems at all. Would recommend.

Nelson Mazda!!

On Sat 23 of Feb 2013 I came in for an oil change and was talking to my service man about looking to buy a new car in 2014. I was introduced to Ricky Demoss and we started talking about my 2007 Mazda 5 and one thin led to another and my wife and I drove home in my our new car. Ricky was awesome and he was friendly, knowledgeable and very helpful. Overall experience was outstanding and could not ask for better. Thank you Ricky and Nelson Mazda. :)

Great showroom, comfortable environment

My wife and I visited a number of dealerships and kept returning to Nelson. Relatively new salesman was well trained and very professional. Will return when we need next vehicle!!

Great Shopping Experience

I was very clueless coming in. Tim was fantastic. He explained everything from the engine to the A/C to including video. They helped me reach my monthly payment, after much fighting on my behalf. :) It was a great experience!

Great Customer Service

We were thrust into buying a new car when our current one died suddenly. From the moment we were told our car was beyond repair, Doug Green stepped in and took care of us as if we had known each other for years. He respectufully bent over backwards to make things work. Easily the best customer service i've seen out of a salesman. He made a stressful tragedy into a day of hope of renewal

Nelson Mazda

Dean Wilson was very knowledeable about the vehilces and gave a very thorough deomonstration.

Nelson Mazda

Excellent service and experience. Non pressure environment, knowledgeable sales consultant. Will definitely refer others. Sales consultant was very genuine and caring for the customer. We felt very comfortable and at ease. Come See Ricky!!!!!

Great Dealership!

My wife and I had a great buying experience. Eric Hunter and John Crabtree were absolutely awesome to deal with. We highly recommend this dealership. We would most definitely buy from Nelson Mazda again.

Great service Job Rober and Matt.!!!

With a son about to set off to college we stopped by Nelson Mazda; one of many dealerships that we visited. We were pretty frustrated by pushy sales people in many of the other dealerships, who obviously assumed we did not know what we were looking at. Looking at used and not being brand specific, associates Robert Foster and a trainee named Matt were very attentive, truthful, and very sincere. They were very careful to protect our criteria we wanted in a car, price, size, brands, appearance, age, etc. After driving, and looking at a variety of cars on the computer Robert had the courage to show us one that had just been traded in, not yet detailed and still unpolished. He assured me that the maintenance had been done faithfully by the previous owner, much at Nelson Mazda. We test drove it in the rain, and in spite of adverse weather--coming down in buckets-- he hung in there. Both boys had great can do attitudes, were very respectful. Robert knew what he could do for us and what he could not, which freed me up to meet him in the middle and I walked away with a great deal. Good associates reflect a likely hood of good management, which puts Nelson Mazda in a great place before the customer. Thank you for all the good work guys!!! Some businesses get it and some dont!

Excellent customer care

The people at Nelson Mazda have a great spirit of excellence. They worked with us to get what we wanted at the right price.

Sterling was awesome!!

The people here were very nice. Everyone was very friendly and had smiles on their faces. Made this a nice experience. They even said a prayer with me. :) Would recommend this place to people.

Great People, Great Experience, Great Vehicle!!!

I recently returned from an overseas deployment with the US Navy and the last thing I wanted to do was spend a couple of days car shopping. Thanks to the wonderful experience we had in dealing with the folks at Nelson Nissan there was nothing to worry about. From the moment we stepped into their comfortable showroom until we walked out with the keys to our new car in our hand the process was smooth and painless. There was never any of the high pressure gimmicks that we have experienced at other places, our salesman, Sterling Ellis, was knowledgeable and very patient with us as we went through the process. We got a great deal on a great vehicle, but that was almost secondary to the way that we were treated. We will definitely be coming back!!

Best Dealership in Tulsa!

My consultant was Robert Foster. This was the best experience I've ever had when dealing with car dealerships. They are a Christian-owned company, and it shows. No pressure here! They are concerned with what's best for you and your family, not themselves. I would highly recommend Nelson Mazda to anyone.

Al's the boss.com!!!!!

Al Nihart is the best sales man ever, I guess his manager is ok too. JH, he was great too!

Super Helpful!

Super Helpful! Not pushy and didn't feel pressured to have to buy right then and that's why I ended up here and purchasing a car. Doug Green was so great and helpful.

Great experience!

Great experience, Ben's a top notch sales person to work with.!!!!!!!!!

Robert's Awesome!

Robert was a very fun guy to go on a test drive with!

Kis Sorento 2012

We found Nelson Mazda to be one of the best dealerships we've ever dealt with. Our original contact started with Meagan (what a pleasure) and continued with Dustin, Tom and everyone else. Our deal was completed very quickly. The entire experience was great! Love the fact that the employees are Christian and conserative.

Great Service - Friendly and Helpful

All details were handled effciently. Fair price--great experience.

Great customer service

Tim is very helpful working with me to get the right car and meet my financial needs. Knowledgeable and excited to help and to show off the car, Awesome.

Awesome job, well done

We had a great experience at Nelson Mazd with Robert Foster. They answered all of questions and were very helpful. They even helped us when no one else would. Thank you so much Nelson Mazda we appreciate you!

Great experience

I purchased a Mazda CX-5, Dean Wilson was wonderful. He was kind and patient, he talked me through my wants and needs and helped me to decide on the right model. This will be our 3rd Mazda from Nelson Mazda.

Great experience

Doug is great! Easy going, knowledgeable and friendly. He worked to make the deal we wanted.

Nelson Mazda Best Ever!

Al was straight forward from the very start. I told him I had horrible credit and I got a crazy low rate on a new car. I wasn't even looking for a new one. Great price. Come see Al Nihart. He will treat you fair and give you a great price. Al is your pal.

Michael Omakpokpose

Very good salesman, very helpful and honest and a very good dealership. Brandon is not too bad either. Nice guy and honest.

Mr. Michael O

Visited initially to explore options for a lease. Michael was perfect sales rep for us, very calm and thorough. We were very pleased with the outcome of our purchase and the dedication Michael took with completing that purchase.

Dustin

Appreciated the no pressure sales approach.

Awesome Christian Dealership

I came in to Nelson Mazda in November looking to buy a new car. Robert was the associate who helped me and he sold me on Nelson Mazda that day! He was ver knowledgeable and helpful, definitely the best salesman I have dealth with. He let me walk out the door that day and now a month later in December, I came back in and bought a brand new Mazda 3. Robert and Nelson Mazda are awesome! Everyone shopping for a new car should come by and get the Nelson Mazda experience!

Excellent Service

Our experience with Nelson Mazda and Ricky was excellent. We test-drove 3 vehicles. They worked with us to finance the new car, working out a payment plan we could afford. No pressure from anyone! We had a very pleasant experience.

Very Helpful

Michael O. was very helpful and honest............

Buying New car

We came to review a specific model we were interested in. And our dealer made all possible effort to get us the best price. They showed us the car in detail and let us drive it..

Awesome

John was very adept and competent at what he does. Being an excellent car salesman is quite an asset that few men have.

First New Car!

This is the first New car I have ever bought. I feel that the deal we were given for it was great. The salesman (Tim Markland) was very patient and was very helpful. This is also my first Mazda and If this car performs as I think it will I will be back again.

My First Car!

Had a very great experience with purchasing my first vehicle. Dean made the experience very smooth and even washed the car for me.

MX-5!!!!

Personal service I received from John was superior! John did everything to make my visit pleasent, I felt like I was in own home visiting. John & James gave me a great option on my purchase and I was very pleased. The showroom is always clean, fresh coffee or water and fruit. All service have been performed in a timely manner. I have alway been informed if repair issues arose.

Mazda Purchase

Good service, timely in getting maintenance service completed. Friendly sales people very patient. Clean store

"Finding yourself" in a Mazda 6

Driving the Mazda 6, I felt in perfect harmony with the road as well as my surroundings. Comfort and confidence were easily achieved. "Finding Yourself" in a Mazda 6 is a truly enjoyable experience.

Michael O

Everything was great!

Michael O

Michael was very helpful and made buying a pleasurable experience.

Zoom -Zoom

Very helpful and gave detailed descriptions of the vehicles.

Awesome

Dean Ewimg and Tom Penland have been wonderful. They came across as honest and a customer advocate. Both have been tremendously helpful. This helps to make my view of this dealership positive helping to change my past negative experience here. They are awesome!

Excellent

Excellent experience, I normally hate dealership experiences, this changed my mind. Thank you!

On my second car from Nelson Mazda

I purchased my first new car here 3 years ago and have always been treated with a great deal of respect. Today I decided on a gently used SUV for my wife and the sales staff bent over backwards to accommodate my specific needs. Never once have I felt pressure to make a purchase and everything has been up front. I will continue to take my business here and I will recommend them to anyone. Sterling was awesome!

Return customer

Robert Foster was friendly, helpful, personable in arranging our purchase of a used Mazda 3.

Nice job!

Wonderful people to work with - ease with the process of the buy. Michael O - very personable.

CX-9 Owner

Very helpful and patient helping us to get a new vehicle. Great customer. Service. Dean was super helpful.

Positive experience

Friendly service, nice facility, speedy process

Great customer service!

Customer service has been exceptional. No problems at all. Above and beyond!

The customer service was awful! My husband and I went to...

The customer service was awful! My husband and I went to view new Mazdas because we want to trade in our current vehicle. Both times we spoke to the salesmen were just awful. We felt rushed and then we were just neglected. The salesman came back a while later holding a cell phone for us to talk to a salesman who wasn't there! If we wanted to speak to someone over the phone we would have just called and not wasted the gas to get there. As we were driving away an associate came out to ask about our visit after which he said he would get the sales manager for us to talk to. Well he never showed up so obviously they're too proud to talk to us. Yes we're a young couple but we are or were very serious about purchasing a Mazda 3 from them. Needless to say we have taken our business elsewhere and we hope no one has to deal with the lack of customer service we had to endure.

Great

Buying process was great I have bought two cars from Nelson Mazda. I love it here

Oil change

The buying process was good, it was easy and manageable.

Best Used Car Dealer

Me and my wife were shopping for a used truck that she would be able to drive and we had shopped almost every major dealer in the Tulsa area and we always got told "I'm sorry we just cant help you." We finally ended up at Nelson Mazda and it was the best experience we have had buying a used vehicle. The sales staff was very friendly and professional and when a financing glitch occurred they did not give up or make us find a different vehicle but rather took the higher road and completed the sale even though the dealership was not making any money on the deal. I would and have recommended this dealer to friends and family looking for a vehicle.

Thank you guys got us the car we wanted new for less than...

Thank you guys got us the car we wanted new for less than a used 1 at other dealers. Also got us a APR 5.9 when others we offering 12+

Experience was great.Ron was friendly and so was the...

Experience was great.Ron was friendly and so was the gentleman(mind is blank) who finished our paperwork.No pressure which was surprising from past experiences with dealers.

Friendly service, Mike and C.J. Answered all of our...

Friendly service, Mike and C.J. Answered all of our questions, made us feel welcome, and comfortable, assured us that we made the best deal possible.

The team at Nelson made it very easy to buy a car for a...

The team at Nelson made it very easy to buy a car for a first time buyer like me. There were no high pressure sales. They were very friendly and professional to work with. I felt like they listened to my concerns and help get me the best deal for my needs. Thanks again!

I have lived in Tulsa 4 years and this is my third...

I have lived in Tulsa 4 years and this is my third purchase at Nelson Mazda.I have also recommend all my friends to buy cars at Nelson Mazda. I have been driving Mazda's the last 12 year and they keep improving on the product. The service i received from Tom Rother, David George, Brandon Murphy, CJ Jacobs was awesome.I would only buy a car from Nelson Mazda the best Mazda dealership in the country

I do not like shopping of any kind and particularly...

I do not like shopping of any kind and particularly shopping for cars. It is frequently a high stress, hidden numbers, motivate by pressure environment. That is not the way I feel at Nelson Mazda. They are all good people to work with remain positive at all times.

This is our fourth purchase from Nelson Mazda in the past...

This is our fourth purchase from Nelson Mazda in the past 7 or 8 years so obviously I like Mazdas and this dealership. They have always had excellent customer service and I have always felt like I have received a good deal. I have always had good experiences with their service department as well.

Mazda5

I had a bad experience trying to purchase a Mazda5 through Crain Mazda in Little Rock. I contacted Nelson Mazda in Tulsa and it was the best new car buying experience I have had. They were friendly and easy to work with. Much better than Crain Mazda!!!

CX7 = best car in town! Nelson Mazda = best deal in...

CX7 = best car in town!Nelson Mazda = best deal in town!Great dealership and very respectful of their customers! Couldn't be happier of my purchase.

My wife and I have been looking for her a new car for...

My wife and I have been looking for her a new car for about a month or two. We have visited numerous new and used dealerships in and around the Tulsa area. Nelson Mazda was the first place the we both felt very comfortable and not "haggled." They were very professional in all aspects of our sale (even when we decided to leave when we had not reached a deal yet). They worked very hard to reach the price that we felt comfortable to be at. At no point did I feel like we were being "pushed" into buying the car. Even after we made a deal and we decided to buy our CX-7, they were very appreciative of our business and working with them. The GM told us thank you at least 2 or 3 times before we left. I had never been to this dealership before but would definitely go back and/or recommend them to anyone.

BOUGHT A CX-9, WAS ALLOWED TO DRIVE AROUND THE LOT AT...

BOUGHT A CX-9, WAS ALLOWED TO DRIVE AROUND THE LOT AT 10MPH, DROVE NICE. BUT OUT ON THE ROAD YOU CAN HEAR EVERY BUMP AND CRACK IN THE PAVEMENT, AND THATS OVER THE WIND NOISE. WAS EXPECTING TH GET 20 TO 22 MPG ON THE ROAD, THE FIRST TANK PROVED TO GET ONLY 18. AND YOU WOULD EXPECT A COMPASS WOULD BE STANDARD EQUIPTMENT ON A $40,000VEHICLE. NOT A MAZDA.. YOU CAN ADD IT ON FOR A LOW PRICE OF ONLY $400. THE SALESMEN AND FLOOR PERSONEL WERE ALL VERY FRIENDLY, BUT THE UPPER MANAGEMENT SEEM TO BE A LOT LESS UNDERSTANDING. IF YOU SEE A WOMAN IN A RED CX-9 AND APPEARS LOST, THATS MY WIFE AND WOULD YOU PLEASE GIVE HER DIRECTIONS.

The best service department I've ever dealt with....

The best service department I've ever dealt with. Michael, Jeff were great and i have highly recommended Nelson Mazda to all my friends. I will be buying a car soon and I will be buying it from Nelson Mazda

I had an oil and filter change and waited for the car....

I had an oil and filter change and waited for the car. I've been taking my cars to Nelson Mazda for several years. Always quick service.

We showed up late in the evening, but was met by 2 sales...

We showed up late in the evening, but was met by 2 sales reps. We requested a test drive in Mazda 3 hatchback and got it. We discussed what we were looking for while driving and were shown a Mazda 3 Sedan which actually matched all of our important criteria. We purchased the car that evening. The total process took until 11:30. But not one person there acted upset about us being so late. All were very friendly. Very good experience.

i live roughly 4 hours away from this dealership, but...

i live roughly 4 hours away from this dealership, but fell in love with a used mini cooper they had on their lot. i called in and spoke with michael and he gave me all the information i needed, he even took a trip back from coming home from work just to put my information in to hold the care for me (thats what i call service). when i did finally arrive they did the process as fast as they could, putting us ahead of another customer, seeing as how we had to drive 4 hours back home. i would deffinately recomend this dealer to anyone! they are amazing and have a quality product for a reasonable price.

I had an 8am appointment but I showed up 15 minutes early...

I had an 8am appointment but I showed up 15 minutes early and Michael set me up right away , advised me on future service for my vehicle and the donut and coffee was a good extra. Thanks guys

This was one of the best buying experiences that I have...

This was one of the best buying experiences that I have had and that covers some 43 years while buying primarily new veicles. Ken was very helpful in helping me to find a MX-5 that I was wanting. When we finally decided on the car (a 2010 Grand Tourning Hard top convertible with some 7500 miles and a fair price) he worked with throught the entire process. Would I recommend this sales person and dealership? Absolutely, without reservation!

Excellent customer service, very friendly ... Easily the...

Excellent customer service, very friendly ... Easily the best car buying experience I've ever had. Am already recommending to friends and family ... I will definitely buy there again.

Immediate attention was great. We enjoyed the ease with...

Immediate attention was great. We enjoyed the ease with which we bought our Mazada2 Touring car. Our salesman was very attentive and knowlegeable about the car and was eager to help us find the right car for our budget and needs. The sales manager, and finance personnel were very friendly and efficent. Appreciated Michael introducing us to the Parts dept. and the maintence dept. In short, we really enjoyed the experience and it was not painful at all. We will recommend our car and Nelson Mazada's service to our friends. This will be our 6th mazada in the last 44 years.

My first oil change service was set up by my sales person...

My first oil change service was set up by my sales person & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information about this appointment but was still able to fit me in that next morning. I received great service & it's nice to get a car wash with the oil change. The buying process was a little long but no different that any other dealer.Overall the experience was great. This is the second car that we have bought at Nelson Mazda & will return again for future purchases.Don't normally have my vehicles serviced (oil Change)done at the dealers but now see the price is very competitive with other places maybe even a little cheaper.

It was my first service for my CX-9. I was told that it...

It was my first service for my CX-9. I was told that it would take about 60 to 90 minutes but the car was ready in 45 mintues. My only disappointment was that the car did not get a carwash. My other car from Chris Nikel gets a special discount on oil changes and also a thorough cleaning inside and out.

The staff were friendly and seemed to genuinely want to...

The staff were friendly and seemed to genuinely want to help. Showed respect for our time. Price negotiations were a pain with lots of waiting involved. Didn't negotiate the sale price, only trade in value. Also it was a long wait after we decided to buy the car to finally talk with purchasing.Going into the dealership it seemed our expectations were a bit off. We have never bought such an expensive vehicle (Mazda5). Also our previous experience with dealerships had not gone well, so we would have preferred private party. But overall we do not regret the purchase, though it hasn't been a week yet. We are happy with the price and experience with Nelson Mazda.

I found my car on line and upon arriving at the...

I found my car on line and upon arriving at the dealership, I was greeted by Bruce Larison. He was absolutely the most pleasant and helpful sales person I have ever worked with when buying a vehicle. He has continued to do all he can to make this a successful buying experience. I highly recommend Nelson Mazda and will go there first when I look to purchase again.

The entire experience was easy and pleasant with very...

The entire experience was easy and pleasant with very friendly staff. It was also nice that if you called they answered their phones and if they said they needed to call you back they called back quickly. My salesman, Tom Rother, was knowlegable about the car and explained a lot of the features of the car during the test drive. Would absolutely shop there again.

Ryan was great! Ive already plugged him on facebook and...

Ryan was great! Ive already plugged him on facebook and am happy to do so here again. I came in for my first test drive on my own, and he was neither patronizing nor did he spew a lot of technical jargon. When we came back to buy we had the Blue Book and carfax on the specific used Mazda 3 we wanted in-hand. As the price came in well under the retail Blue Book (just slightly above the BB trade-in price, actually) and appeared quite fair there was a minimum of bargaining. Ryan did briefly try to upsell us to the 2011 model, but respected our polite thanks but no thanks. Ill take that experience any day over many dealerships where they build in $3000 of profit and you have to waste a couple of hours with the whole negotiation kabuki. The warranty and financing paperwork with CJ was easily the most memorable hour my husband and I have ever spent with a loan officer. We found him hilarious, though he might not be to everyones taste. All in all, as major purchases go this one was remarkably low-pressure and pleasant. This is my second Mazda, and based on both car and dealership I suspect it wont be my last.One note-I agree with an earlier reviewer's comments about the dealership's Christian vibe. Weve seen enough sleazy "christian" businesses that normally that's our cue to keep one hand on our wallets at all times, but everyone we dealt with was honest and pleasant to work with. My first car purchase that felt like a true win-win transaction.

What a great dealership for purchasing a new or used car....

What a great dealership for purchasing a new or used car. We have purchased three new and one used car here in the past six years. Wonderful people that treat you right and as a valued customer. We would definitely recommend this dealership to anyone and will, more than likely, be making purchases there again in the future.

They gave us a fare deal. The finance guy was a little...

They gave us a fare deal. The finance guy was a little bit pushy with the extended warranty. I have purchased them in the past and I never end up spending as much money as the warranty cost before it runs out. I told him I was not interested and he continue to make me feel like I was making a terrible decision. We closed the deal very quickly with the salesman who was very polite. However, we had to wait 2 hours before the finance guy would see us. Caused me to miss several appointments at work. They need to figure out how to get you out of there more quickly after you have made a deal.

I have now purchased 2 vechiles from Nelson Mazda, Tulsa,...

I have now purchased 2 vechiles from Nelson Mazda, Tulsa, OK and have truly had the best experience ever! I have purchased both brand new and used vehicles and can not be more pleased. I dealt with David Beltran on my recent purchase and was truly blessed to have him as my salesman! Also the finance guy named CJ is one character everyone should get the joy of meeting. Thank you both for a great car buying experience!!!

The facility was very nice / clean, the sales staff very...

The facility was very nice / clean, the sales staff very professional and not manipulative or pushy. They treated us with respect, were very fair and the transaction went very smoothly. This was in contrast to a years earlier encounter at the dealership where we walked out.

I came to this dealership looking for a Mazda 5 that I...

I came to this dealership looking for a Mazda 5 that I found on the internet. We walked into the dealership and had to ask for a sales person. It was wonderful not to be stalked by salespeople when pulling into the parking lot. Ryan, the salesperson who came to help, really knew the vehicle we were test driving. He showed us features about this car that really helped make the sale. When I went into the finance department, the gentleman there made the experience so delightful. They kept the car payment in the range I wanted and I walked out of there feeling at peace. All of the people I encountered there were very professional! What a great place! I would highly recommend you check out this dealership.

I had a great experience at Nelson Mazda. I knew of them...

I had a great experience at Nelson Mazda. I knew of them from some folks I worked with and because of their reputation made it a priority to check their inventory first. I highly value their Christian work environment that is reflected in their low pressure tactics and also in their negoiations. Everyone was friendly and not in a patronizing way. We did do our dance on pricing, but only a couple of stanzas and all in a very respectful manner.My salesperson was new, but focused on trying to do the right thing.I went in with expectations for a good experience and came out with a smile and the ability to sincerely recommend these folks and their business. I will be back for future purchases as I hope to do my part to support businesses that do the right thing by folks. Mr. Jacobs is a pro and a pleasure to deal with. Can not remember the last time I could say that coming out of a car dealership.

My sales experience started out well. David was...

My sales experience started out well. David was friendly.But the rest of the car buying experience quickly took a turn for the worse. It started off with the inablility of the sales people to find a car. I was interested in a Mazda5. Their website listed several for sale. When I asked about a particular vehicle that only had 25,000 miles on it and was still under warranty I was told that the only cars they had were what we could see on the front lot (this car was not included). I ended up starting a deal on a Mazda5 with 36,000 miles on it. My husband happened to ask another salesman not helping with our deal and he was able to find the car we had already asked at least two other people about, it was in the back. It was finally brought around front and we started a new deal on it. To me it seemed like there was an agenda to sell the other car instead of the one I was really interested in and it left me feeling uneasy. From this point things went from bad to worse. The finance guy was very rude and insulting offering us an interest rate that was over 2.50% more than what we were able to get from an outside source. He actually told us if we could get a better rate than what he was offering we should come back and tell him about it because he didn't believe we could do it. The real kicker is the credit union we got financed through is one that Nelson Mazda uses for financing also, so why couldn't they get us a better rate?Several days after purchasing the car I received an email from Nelson Mazda asking about my sales experience and giving a number to call and speak to Megan Rawlings if I had any concerns. I spoke to Megan the next day and she said that she or a manager would get back to me about my bad experience. That was over 3 weeks ago and I have never been contacted by her or a manager. I would not buy another vehicle from this dealership ever again.

I have to admit, I don't really like buying cars. However...

I have to admit, I don't really like buying cars. However with this dealer I felt that they were at least looking to find something that would really work for what I needed. I ended up buying a 2004 Saturn Ion and I must say I am very happy with my purchase.

The dealership is a great place to buy a car. They're...

The dealership is a great place to buy a car. They're helpful and not pushy. They really work with you to get the best deal possible. The test drive experience really shows off the car. They had a nice play area for our three year old son to play in.

My particular experience at Nelson was nothing short of...

My particular experience at Nelson was nothing short of amazing ... The old 4Runner that I had been driving for years seemed to be on it's last legs. I drove into the Nelson lot on Memorial simply because I had heard from others that they were a very helpful and freindly outfit. This proved to be the case. After a couple of hours of shopping and much discussion about my particular situation, Ken B. and company were able to get me out of my old junky car (as it turned out the motor was about to give out) and put me in something that I could not have imagined on my own. The 06 Titan turned out to be a perfect fit for my family and our activities. I would highly recommmend Nelson Mazda and will continue to share this story with others.

Went to Nelson after MANY visits to other dealers in...

Went to Nelson after MANY visits to other dealers in Tulsa. Nelson was able to get my payment and price for my trade just where I needed to be to make my buying decision. Carl was very informative and allowed my family to independently test drive our CX-9. From the moment I spoke with Megan on the phone to the moment I signed the paperwork it was a long but worthwhile experience. I would highly recommend this dealer to anyone who asked.

Great service from all aspects of the car buying process....

Great service from all aspects of the car buying process. Ken and Brandon were great to deal with and truly listened to what we were wanting to do and even after walking out called back several days later and we were able to make a deal on a New Mazda6 lease. This is the second car I have purchased from this dealership and as far as I am concerned, this is the only dealer to use. New or used car, you will be treated right.Thanks Ken and Brandon.

Great experience purchasing my new Mazda3...friendly...

Great experience purchasing my new Mazda3...friendly staff and easy to work with. No hassle type of sale just as I wanted. James worked with me and provided all the necessary details of the sale, followed up with me, but not too "sales" type. He is willing to do whatever customers want. Finally, he had everything ready for me to pick up the car...by the way, he also spent time with me on a rainy night to test drive and had the car ready in the garage area so we didn't get wet.

Easy - The transaction was handled mostly over the phone....

Easy - The transaction was handled mostly over the phone. I asked them to have the car serviced at a Lexus dealership for me and they had all that taken care of before I came in to take delivery of the car. When Ishowed up and car was exactly as described. No surprises.

100 for diagnostic/ it shuld be free. 100 an hour labor/...

100 for diagnostic/ it shuld be free. 100 an hour labor/ dealerships should offer deals in this economy. tried to sell me on a lot of work that didn't need to be done. when my radiator is leaking, i could care less if they think my new tires are bald.