Nelson Honda

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.7 Overall Facilities: 4.7 Pricing: 5.0 Overall Experience: 5.0


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Nelson Honda was GREAT to work with- See Larry !

5
Kristi on 07/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a new 2016 Honda Civic Ex-T from Nelson Honda . Patty and Larry were awesome to work with. They really listened to what I needed for my trade and what I was looking for in a new Honda. Both very friendly and honest individuals. I love my new Honda and would recommend Nelson HIGHLY. Thanks again Larry and Patty.


Great experience!

5
TheIIGeorgesInn on 06/02/2016

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dearl was very helpful and professional. They worked with us and went the extra mile (so to speak!) This is our new go to dealership. Highly recommend!


Big town inventory, small town feel

5
Josh on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!


My New Lexus

5
Debora DeShazo on 05/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks for the wonderful experience that you afforded me at Nelson Honda. Everyone was so accommodating. Shout out to Patti!!! General Manager -You are awesome, Jarron Finance Manager -you are wonderful. And my salesman LarryCope , you are the bomb!!! I appreciate the kindness, consideration and an overall wonderful experience. Love you guys!!!!


Joanna was kind and considerate

5
Leon Stevens on 04/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Joanna did a very good job. She was kind and considerate. She was able to answer our questions. I will recommend Joanna to any customer we send to Nelson Honda.


Great service

5
Joey C on 04/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i liked the customer service they provided me with. They were attentive to my needs as a customer.I would recommend Nelson Honda to anyone.


Great service, clean facility

5
Angel W on 04/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matters of concern were addressed and settled Had a problem after repair and it also was handled right away by the service tech


Great Service

4.8
Aileen on 04/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

They were quick about my service and went above and beyond to work on the service problem.


Dont go anywhere else

5
Sam Puffenbarger on 04/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service wonderful reps. I have always had very good experiences with Nelson Honda


Great service

5
K Mundy on 04/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a very good experience with my service manager. He was very knowledgeable and helpful in meeting my needs!


First Experience

4.7
Kenny Yeagly on 04/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

This was my first experience at Nelson Honda and I was extremely satisfied with my visit and service. My service advisor provided excellent customer service, keeping me informed of my repair progress and ensuring my questions regarding the process/repairs were answered. He was polite, courteous, and well knowledge about all aspects of the service process. The facility was clean and other personnel equally friendly and helpful. I will definitely recommend this dealer to my friends and family and will be returning for future maintenance and service on my vehicle.


I love my car!

4
Cynthia Williamson on 03/30/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Carol is a very patient person and also very helpful. Joanna is very nice and patient.


Excellent experience with Joanna Smart

5
Kimberly smith on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very professional and low pressure service with Joanna Smart.


2015 Honda CR-V

5
Nancy Eanes on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We love our sales lady Carol!! She is so very pleasant. She is knowledgeable about the vehicle and made this buying experience so EXCITING!!


Good Experience

4.2
Tabitha Vaughn on 02/19/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Joanna was amazing and made me feel so comfortable!


Just when I was about to give up.....

5
Chris Henderson on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first time buying a car from a dealership, and right at the point I was ready to give up on the whole process, Joanna Smart stepped in and went above and beyond in order to find the perfect car and the perfect deal for me


Very Helpful nad knowledgeable

5
Barry Hughes on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joanna was very helpful and knowledgeable about the car. She knew everything about the car and was very professional. I would recommend her as a salesperson to everyone.


2011 Honda Accord Cpe

5
R. Gillis on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I love Carol! So helpful and responsive! NO pressure- just informative.


We love our 2013 Dodge Charger

5
Mr and Mrs. Booker on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Carol was very informative, knowledgeable, and treated us with courtesy and respect. We traveled from Rustburg, VA to purchase from Nelson Honda.


Very Good

4
Scott Stone on 01/18/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Carol was very nice to work with. She had all my questions answered.


We love our 2015 Honda Fit

5
Susan Gusler on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

She (Carol) was very friendly and informative. It was a very easy experience.


Best car buying experience!

4.5
S. McKinney on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Carol went above and beyond o satisfy my wants and worked patiently with me! Best car buying experience I've had!! NOT Pushy!


2009 Mazda CX-9

4.2
L. Nester on 01/18/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Everyone was very nice and friendly. Carol was very helpful.


Outstanding Sales Agent

5
W. Reaves on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Carol was an outstanding sales agent. I contacted her based upon an online search for cars. She was very friendly and professional.


Service Dept.

5
Bruce on 08/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The team in the service Dept. is great. They always are attentive to your needs. They get your work done as quickly as possible and always explain all work done and any questions you may have. Recently I got a huge spike in one of our tires while on our way to the Triad Int. Airport in N. Carolina. We stopped in on our way home not knowing when it might go flat. They took our Honda right in, pulled the spike and plugged the tire. We were out of there in fifteen minutes and they wouldn't charge us. This is one example of how they treat their customers. We take both of our cars there and have never been disappointed with the service. My service advisor today was Brandon. Very polite and informative.


Great attitude!

3.8
Bryan Hall on 06/05/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

Kathy was great to work with. She really worked hard to get me a payment I was comfortable with. Great attitude!


My experience with Nelson Honda was spectacular!

5
Darlene Marshall on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Nelson Honda was spectacular! I had been shopping online for a while and inquired many places but just felt at home at Nelson Honda. Joanna made us feel comfortable from the start and was able to get my daughter and myself into two vehicles with only one payment! Crystal in finance, and the manager, Patty also made us feel so welcome. We will return for our next purchase.


$31,525

Mileage: 3

Color: WHITE

Transmission: Automatic CVT

Body Style: Sedan

City: Martinsville, VA

Engine Type: 1.5L I4 16V GDI DOHC Turbo

$11,994

Mileage: 42300

Color: RED

Transmission: Automatic CVT

Contact seller for Body Style

City: Martinsville, VA

Engine Type: 1.6L I4 109hp 107ft. lbs. 1.6L I

$30,829

Mileage: 5

Color: BLACK

Transmission: Automatic CVT

Body Style: SUV

City: Martinsville, VA

Engine Type: 1.5L I4 16V GDI DOHC Turbo

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