Motorcars of Kalamazoo

Great servicemen

Keith King was very helpful. Very professional and he answered every question I had when it came to buying a car. I will tell all my friends and family members to call him when they need a car or auto repair

GREAT AND AWESOME PLACE!!!!!!

Wonderful customer service and sales man Keith king is very helpful and did everything he promised to help me and my family out. Vehicle's are clean and nice and set at great prices i highly recommend then if your looking for a great vehicle. Our kids had a blast there and were treated with respect by everyone and were able to watch cartoons and not get bored. super friendly and outgoing receptionist who was very helpful with everything.

Great dealer!

It was a great process! Very friendly! Melissa and Keith were fantastic. They went beyond to help us get that suv we were looking for. Totally recommend them! We really appreciate what they did for us!

Exactly what I wanted!

I bought a vehicle from this place, everything went good. The car runs good with no problems. I had a mechanic check it out and they did the financing for me. I would buy another vehicle from them.

Worst used car experience ever!

Keith King will promise you the moon just to make a sale. Absolutely ridiculous how dirty our vehicle was when we went to purchase it, even after he "promised" to have it detailed. Still have not received the spare key he promised two years ago. The car had many problems with it that were easily covered up until about a month later. Please take a mechanic to look over vehicle before you purchase it. He's a very pushy salesman! Do yourself a favor and visit a REAL car lot!

Great customer service

Me and my wife had been searching the net for a newer f-150. They had a 2010 that was very clean with only 64k on it for only 18900. So me and my wife drove 2 1/2 hours to see the truck and when I got there the Truck was right out front super clean and looked great! The rest of the cars were very nice as well mostly newer cars and trucks. We didnt even make it inside before the General Manager Keith had came out and greeted us at the door. After we told him which vehicle we were intrested in he went a grabbed the keys and brought the truck to the front door and put a plate on it. The truck was great no problems so when we got back we told him we would take it and he asked if we needed help with finacing. We recieved the best rate possible and was driving home our new F150 within a hour no thats what I call customer service I have never seen before.

review for motors of kalamazoo

everyone was friendly no problems i would recomend to friends

horrible service

I bought my 08 nitro from them. I had it 2 weeks and a wheel bearing went bad so we had our mechanic look at it and they told us to take it up to them. We took it up the second week of having it for an easy fix. The weather got bad so they couldn't work on it. Its been almost 4 weeks and we have yet to pick it back up. This coming up Tuesday will be 4 weeks without our Nitro. I'm not very pleased with them. We will NEVER buy from them again. They not only are taking forever to fix a wheel bearing but they refuse to call us back. We ALWAYS have to call them to find out what's going on. I called them this past Wednesday they said it will be done Thursday called Thursday they said Friday I have called numerous times today and it still isn't ready to be picked up. They are now telling me it will be ready tomorrow. I highly doubt it. I'm to the point right now where I would like to call a lawyer and sue them for the lemon law and also bring up the fact that its been almost 4 weeks! they refuse to let my mechanic fix it. they said if he fixes it then we have to pay for it. This shouldn't be our responsibility it should've been fixed before we bought it! I've been told multiple times to go at them with the lemon law. that's my next step. they had to send it up to their Lansing branch to have it fixed. so now it sits up there! I live 2 1/2 hours away from Lansing and 45 mins from Kalamazoo. This place is a joke! don't ever go here!!!!!

great knowledge of inventory.. easy to work with

Easy to shop online..view..great hours..they work with you..in all great experience..I would buy again