Mossy Of Picayune

Always a great experience!

Mossy of Picayune's service center is where everyone needs to bring their GM vehicle. I highly recommend this dealership and wouldn't go anywhere else. Mr. Patrick Roe has always been my service writer and he is such a very kind and courteous man not to mention, extremely thorough and always follows up with prices or inquiries that I may have. This dealership is always very neat and clean, including the restrooms.

Great experience

Great experience mr hunter anderson our salesman was awesome. Would definitely recommend him to anyone looking for a vehicle. He treated us very well and no pressure.

Buying a SUV

My salesman, Hunter, was pleasant, listen to what I wanted, show me the different options, and let me as the customer take my time to ask questions.

Best dealership for a purchase with friendly people

I was looking for a truck for 6 weeks and couldn't get the truck and the pricing I was looking to spend. I stumbled across Mossy of Picayune online and looked at their inventory and saw a fantastic deal on a truck. I called the next day which was Monday and asked if the deal was correct and if so was the truck in stock, Yes and it was priced correct they said. I said I will be there in 3 hours to purchase the truck if all is correct and the truck drives the way i hoped. My wife and I showed up at the dealership and dealt with Joey Miciello and All I can say is this guy is a great salesperson, has a great disposition and made me feel good about spending $60 + thousand dollars on my new truck. Also i met the general manager Mr. Bonano and he also was great to deal with and made sure I was taken care of. I must say I had to drive from Louisiana to Mississippi to get the truck of my dreams from a dealership that i would go back to in a heartbeat if i ever wanted another vehicle. the truck i bought is my dram truck and I bought it from Mossy Chevrolet of Picayune. The entire experience of walking into the front doors to walking out and getting in my new truck to drive home, was just a pleasant experience from start to finish. Made me feel good about spending as much money as I did. Thank you to all who were involved with my purchase at Mossy of Picayune.

Great experience.

Great experience. I was given a shuttle back to my house while Mossy worked on my truck. The work was very efficient and fast.Thanks.

buying a new truck

The best sale of new truck to me I've ever had! Listing the Truck on-line was very helpful in shopping for a new truck! Sky's quick reply and help prior to visiting the dealer was most helpful! Scott handled the sale and transaction very well! Professional handling of my sale went very smooth!

The service team help me when i was in trouble.

Service team ensure i was taken care of? to boot truck was washed/ clean and check out.There were several calls exchanged, team keep me in mine Thank you?

The service dept was very friendly, and was happy to help

I would definitely recommend Mossy of Picayune. I love their service with a smile. And a clean car after every service! Very quick service . Thanks

Service Department

Service team went above and beyond to ensure I was well taken care of. There were several calls exchanged between the department and I. Team was very knowledgable and answered all of my questions/concerns. Thank you!

Recall services

Great... Service experience polite fast and helpful..... Quick and easy.....customer service. Did both my truck and car in the same week.... Was able to get a loaner

good place to shop good people

Thanks for doing your job way better than butch ostlet thay were no help !!! When I shop again this is where I will start

GREAT Service

AWESOME Service Department. Mr. Pat is GREAT!! I have never purchased a car where the service department matched the sell. I will be a life long customer. I have referred 3 friends to this dealership, and always tell anyone who will listen where I purchased my car from.

Great

Can't wait to buy our next car with y'all :) see y'all next time! Keep up the great work! Great job

Friendly, professional and extremely helpful.

I was very pleased with the quality of service, and the friendly service staff. They go above and beyond to give the best customer satisfaction.

Great Service

I was made to feel like I was family, they took very good care of me and explained everything they were doing.

Great service

I really appreciate the great service following my purchase at your dealership. I have been and will continue to recommend your dealership to family and friends.

Great service-Friendly Staff

Answered all of our questions. Very friendly. Worked great with our request. Lounge area was nice. Facilities were clean. Definitely recommend!

Service

Came in for routine oil and filter change. Everything went smoothly as usual. I will be back in 5,000. The tire rotation is something I never think about. Having my service done at Mossy, they always do that thinking for me. I appreciate it.

Awesome service

It is always nice there. Everyone always friendly and very nice would definitely recommend to everyone. Never had a problem with any thing

Great Service, Great Management Team

From the owners to the General Manager - they have a super management team. I have been buying vehicles here since 1995 and would ot consider buying elsewhere.

Prompt, Courteous & "Good to go" service

Prompt in receiving my car for service. Reminded me it was time for the car to be serviced. Since I had received a "recall letter", they assured me that everything was checked and all was "good to go". The personnel have always been courteous and helpful.

Service good. Sales staff good. Dealership nice.

Had to keep calling to see if car was ready. Almost dark, called said was ready. Would have to bring car back. Had to order more parts for recall. Staff friendly and respectful.

Excellent service and quick to help in a pinch!!!

Always excellent service and quick to help us out in a pinch!! Friendly, caring customer service. Thank you so much!!

Service at Mossy of Picayune

I appreciated the service I received throughout this experience. The service Manager kept in contact with us to let us know how things were progressing.

body work

everything went just fine. work came out great. was given a loaner while car was being attended to. would use them again

Awesome

Great experience everyone was real nice and very professional and they all value my time I can't wait to go back

great service

The repair part came in quick and they fixed it the next day. It really didn't take that long to put the new part on and they ran the car through the car wash too...

service sucks, and you will be disrespected

After purchasing a vehicle with them it broke down withing 24hrs of driving it off the lot. Then when I call them for help they say it's not there problem and expected me to pay for towing to get it to the dealership to be looked at. After spending a lot of money on what I was told a good vehicle. I ended up missing thanksgiving with my family to deal with this myself. I will never again do business with these guys and I highly recommend you shop elsewhere as well. There customer service is very poor.

great sales experience

Good shopping experience my sales person Brad was very knowledgeable and very helpful and his follow-up was outstanding and very helpful over all

fast service

it was great except I had a free oil change that I received for doing surveys many months ago and they made my husband pay for it.

One Of A Kind Dealership

Patrick Roe is genuinely concerned about customer care and satisfaction. My 2013 Enclave had to stay overnight, but I was given a 2016 loaner to drive.

Outstanding customer service!

I cannot say thank you enough. The service department is phenomenal!! Pat Roe had me in and out in an extremely timely manner. Had a bad cell in my battery, test was ran on the battery and it was replaced. Excellent customer service and would definitely HIGHLY RECOMMEND Mossy of Picayune!!!

Very willing to work with the customer

Very accommodating. Willing to work with the customer's needs. Clenliness and organization are number one. Salesman, Tommy, was very attentive to my every need.

great

The service department is always kind and very helpful. Answers all my questions and give my the answers or finds out the answer.

service

Quick, friendly,competant service in spite of having a power outage for a period of time. I had coffee and polite conversation with staff

Awesome Service

Patrick Roe definitely has his customer's interest at heart, and it shows. He noticed a problem with the brakes that I hadn't. Not everyone would have been concerned. Also, Chelsea was really helpful by getting me a loaner. My Enclave is two years old and Mossy still loans me a new vehicle to drive. How many dealers do that?

Great service.

Mark was very kind and gave good service. Service time was very quick. Thank you for the service I received.

Great Serivce

I was made to feel like I was part of a family and my salesperson Joey was the best , He was awesome with working with me and my family and I could not have asked for a better salesperson, I will definitely tell everyone I know to come there for their next car are there first car. Great Job to the team at Mossy, wonderful set of people and Thanks again to Joey for making me feel special and that he really cared.Thanks Again, Ravion Fairley

Great dealership and service

From the sales person Rhonda V to the service personnel have been the best! I would and will recommend this dealership to my family and friends.

Upfront pricing

Mossy if Pucayune was easy to work with, pricing was straightforward. Salesman was knowledgeable of the vehicle, and sale closing was quick.

Good, friendly service, thank you.

I was treated with respect and received good service. I was relieved that my car did not require any more service.

Great service

It was wonderful and the staff and sales men were awesome. Had a problem with my other truck I just bought and frank made it right by giving me a great sales man in Trae. And making the situation right.

great service

Dropped off and picked up next day could not tell if they did the rotation of the tires or not and did not wash it this time they said it was due to some string in the bed but the last 3 times that did not seem to matter. I wish that you had people in the service dept that works on Saturdays due to i work 5 days a week using my truck for work so if i needed some warranty work done it could be done then not during the week because then i have to miss a day of work with no pay

Great buying experience

Ricky really worked hard to get me into the vehicle I really wanted! I was working with four different dealerships and Mossy of Picayune gave me the best deal! I would highly recommend seeing Ricky A. at Mossy of Picayune!!!

Great Service & Friendly atmosphere

Did not have to wait. When arrived for scheduled appointment, vehicle was immediately taken into the service area. Service Department personnel were friendly and helpful.

Excellent Service

I came in for an oil change and had a coupon for it. As usual I was pleased with the excellent service I received.

great people to do business with.

The dealership was very clean and neat, and everyone was willing to help. Everyone was polite and explained things very well,just a bunch of great people who know how to treat people.

all around great sales service clean facilities

Always great service! would definitely recommend this dealer for all your needs! They are always there before during and after the sale.

Transmission ring and yoke leak.

Transmission under warranty for leak.Gave me an appointment for the next day and the job was completed the next day.

Excellent on time service

Continued excellent service. It is easy to see why Consumer Reports rates Buick dealers as #2 in their survey. Don't know what Tesla dealers do to be #1, but it must be something to beat Buick!

Mossy review

I enjoy going to Mossy. They're friendly and helpful. The waiting area is clean and comfortable and I never have to wait long

New ATS

Everyone takes such good care of me. There is nothing like doing business with a company where everyone knows your name. Thank you all!

cheryl marques

everything was done on time and very friendly people courteous, and was done the way you expect from a dealership

Great job as usual. Fast courteous service. Thanks

Great job as usual. Fast courteous service. Thanks we have been doing business with this dealership for a long time. Very satisfied.

Honest, happy, knowledgeable staff!

Everything fell into place. Brittany had called the week before in response to us getting a value for our 2013 Escalade on blue book. She was so helpful, but we were not ready yet to purchase new. By Monday, changed our minds, found just what we wanted on the lot and presto, brought it home. Trey Garrick was the salesman that made it all happen. This is our 3rd vehicle from Mossy, love the staff and the service.

great service

all went very well, had great service and all people that were involved did a great job.the time to have the service done was fast

EXCELLENT Customer Service

Easy purchase, NO pressure from Rhonda my sales representative. Her knowledge was incredible. I will definitely buy from Mossy again and have referred 2 friends to them since my purchase two weeks ago.

AC repair and SUV loan.

Your service was excellent and I have recommended you to both of my sons on their next purchase. Sales lady Brandan went out of her way to help. We had to leave on a Sunday morning for a planned trip and a replacement SUV was provided at no cost.Regards,Neil Sinclair

Very Friendly Staff

Very friendly and professional staff. The staff at Mossy does an excellent job of thaking care of the customer and the vehicles.

Great Service

Easy, Convenient and quick. I could not have asked for a better experience. I will purchase my next vehicle with Mossy.

Extremely clean body shop . Friendly engaginstaff.

Patrick and the queen of the service dept. we're excellentAmbassadors of your business. Wonderful experience as they all are.Thank you, Pat Fannin

Great customer service

My service manager Devin was wonderful. He kept me well informed of what was going on with my vehicle and took care of my list I gave him..

Great Facilities-Courteous and Professional

The people that I spoke to and encountered were very professional and courteous. They took the time to explain things to me and answer the questions I had. Great Job!

Great service

Brandin was efficient very friendly and really mad me comfortable in my decision to buy a new car I had a great experience she explained everything everything was perfect

great setvice

Had to leave car at dealership due to rim being damaged. The staff was very helpful and made sure I had a loaner car until mine is ready. Great service as always.. thanks again

Great service, good flexibility, Customer friendly

My experience was great! I'm currently in the military and let Kevin and Hanna know that I would be buying a car regardless of where while I was on leave. From day one they stayed engaged with my schedule and made sure I was put first! Really great experience made this whole process a lot easier!!

great service and great salesman

Not only does Mossy have a exceptionally good service department, their sales team is great. Our sales man, Scott Davis always greets us when we are having our two vehicles serviced. His customer service is outstanding.

Great service all the time

Everyone is always pleasant and courteous..They do their best at not keeping you waiting long for service...They greet you with a smile and always friendly...

Great Service

Great service writer all the problems I had with radio was personality was taken care of by the service writer since there was no one else there to fix problem on Saturday ,the man sould get a bonus for his sevice to your company and going out of his way to make sure your customers satisfied with the sevice at Mossy. Thanks John Doyle

Great service

Came in for an oil change, seems like a long time waiting, but other folks are also waiting. Time wise the service was as quick as I expected.

Great Service

Easy in - easy out. I needed a loaner to get to work while my truck was being serviced and they had it ready for me.

Very clean

I understand that the service department has many people to attend to, I didn't like that I had to call four times to check on my truck. Other than that the experience was ok. The service of the employees was very pleasant and helpful.

Outstanding!! Highly recommended

My salesman, Kevin Kempff, and finance manager, Steve Bullock, made my purchase a very pleasant one. They kept it honest and not too overbearing. Being in sales myself, I appreciate their efforts in helping me get my new Camaro! I definitely will recommend Mossy Chevrolet to anyone looking to purchase a vehicle. Thank you!

great service and great staff

all went very well,time and service was also very good enjoyed my visit.the staff was also very helpful and couldn't have been more personable.thank you for the great service

Great sales staff.

The staff was very friendly, receptive & helpful. They did not put a lot of "sales pressure" on me. I will recommend this dealership to all my friends & family.

Outstanding Service Assistance

The service group was very courteous and polite, and made for a very pleasurable experience. They indicated that this was a new problem that they had not encountered before -- resetting the transmission learning module.

fast service!

Called, got appt within 30min for oil change! Dropped my Acadia off and was finished in about an hour! Staff was very friendly!

one word explains it all..(excellant)

every time i go to mossy in picayune ms. i am greeted with the utmost respect from every one working their. all of your personal are dedicated to your customers well being and satisfaction, as well as their jobs. keep up the good work...

Mossy, excelent customer service in alldepartments

I was treated very well, and every one was courteous, I was taken care of immediately by both your parts people and the and the service writers, that's why I deal with Mossy Motors.William Floyd (2014 corvette convertible)

great service,timely,kind people.

I prefer to do business with mossy motors for my vehicle needs over any other dealerships for several reasons. the number one reason why is customer service.

Great service, efficient and friendly staff.

Everyone was helpful and kind. I was taken care of in an efficient manner. The facility was very clean and was well stocked with vehicles to choose from.

Fast unscheduled service. Great facility

Fast and courteous service. Very friendly. I love mossy. I was having trouble where my car wouldn't start. Mossy got me back on the road quick.

Need a new car, Mossy is the place to go!

Everyone was so very nice and definitely went above and beyond to make sure I was taken care of. I feel like I've made new friends and I felt right at home when I was there. This meant a lot.

Easiest Purchasing experience Ever

It was amazing. I was able to get most everything I needed done out of the way before hand in order to minimize my time at the dealership. Brandin was a blessing, and such a joy to work with. She made this the easiest vehicle purchase that I can remember. I suggest to anybody I know who is looking for a car now to try Mossy. Thank you for all of your help.

Great Service--Honest/Friendly Staff

Jim Eastridge is the man!! He is the only person I will buy any vehicles from, he is honest and down to earth!Everyone has always been great, from showroom staff (when I have come in for car wash), to service department, and even the collision department. Great staff, great service, and I love GMC!!!

Comfortable atmosphere with very helpful salesmen

Kevin was extremely personable. I felt very comfortable buying a car from him. He listened to what I needed and what I wanted to spend and helped pick out the perfect car for me and my family. Everyone else we came in contact with at the dealership was more than willing to help us with anything we needed. The whole process was easy and painless compared to experiences we have had at other dealerships.

Mossy of Picayune GM

My 2nd service was much more pleasant than the first. Your service is now professional and courteous although I still do not have a "fix" on the semi-attached front right fender that was delivered loose from factory & not noted on delivery.

MOSSY OF PICAYUNE

SALES PEOPLE ARE FRIENDLY. PRICES ARE REASONABLE. THIS IS THE SECOND NEW VEHICLE I PURCHASED FROM MOSSY IN THE LAST THREE YEARS.

Great people and service

Patrick and Chelsea were really concerned about taking care of my car and getting me a loaner.They made me feel like I was important.I appreciate that.

Easy to deal with, no horsing around.

I bought my last 3 vehicles their and will buy my new truck there this fall when the 16's come out.

Great buying experience

The Mossy sales team went above and beyond to assist us in our recent vehicle purchase. They made the buying experience a pleasure. - Thank you.

Will return for future purchases

Ms. Andrews worked our lease, our first, very professional and closed the deal in 1 hr. Met with sales mgr and service director, never happened at brand X (8 vehicals since'94)Note: CK tire pressure before releasing the car, next morning all 4 were at 22 lbs. GLK

Great service!!

Bandin was amazing! She got us in te car we wanted with an awesome down payment and reasonable monthly notes! We'll be back for sure!

Great services, professional, and prompt

The employees at the dealership were very helpful and professional! I loved the fact that they did just what they said they would! My salesperson, Brandin, was very nice and prompt! It did not take along time at the dealership either! The service was exceptional! The car was waiting for me when I arrived and I got exactly what I wanted!

fantastic service

I can sum it up by saying the service was fast and friendly. I did not have to wait all day to get the deal done. Brandin was professional throughout the entire process. She found what I wanted and I am extremely satisfied with my purchase.

Up and beyond customer service

The gentlemen at service Mr.Pat was amazing and very helpful. I have kids and have a lot of stuff to transfer to the loaner vehicle and he helped transfer things over to help me. That made such a difference to have that little bit of help. He went up and beyond his job and it makes all the difference in between dealerships. Thank you

Great service and friendly atmosphere

They are always friendly and courteous when I go there to get service and they make sure you are comfortable while waiting for service

Great - Auto Butler

They did an awesome job on my car with the auto butler. I have had it done in the past, but for some reason it seems like this time my suv was cleaner and paint looked great.

Great Expierence

The best buying experience of any vehicle we have had. The staff were courteous, friendly, knowledgeable, and an overall pleasure to deal with.

Good Experience

The people in the service department were friendly, helpful, and attentive, with the work done in a reasonable time frame.

Service was great! Didn't feel pressured !

Sarah was very friendly. She didn't make me feel like I was being pressured to buy a vehicle that day. I was kept informed of all that was happening with my application. Ken was also very nice. He explained in detail about my payment options.

service

This last visit was handled correctly and I was very pleased.....however the visit just before this one was not so good. It was discussed with management and as a result was handled with professionalism. I have purchased 4 NEW autos from Mossy over the past 5-6 years and this was the first time I ever had any trouble at all.

Excellent service, outstanding price.

We enjoyed talking to our sales person, Brandin. She knew what we were looking for and had the vehicle prepped and ready when we got there.

Quick and Easy

Salesman, Scott Davis, was knowledgeable, courteous, and extremely easy to deal with. The entire transaction was simple and very fast.

Excellent sales representatives and service

I have purchased six vehicles from Mossy over the past ten years. I definitely like the "no pressure" to purchase unlike the other dealerships. As I've mentioned in past surveys, Frank Bonano is the reason I keep purchasing my GM vehicles from Mossy.

Service Department

Mossy has the BEST service writers. I appreciate their professionalism, how nice they are, and how knowledgable they are about my car issues. Also, Mossy is the only dealership that gives a car wash. That may seem like a small gesture but is also a reason I keep coming back. Thank you!!!

Vehicle service

Went in for routine maintenance and radio issue. The radio issue would require parts to be ordered. The dealership loaned me a truck for a few days while the service was completed. Excellent, job well done.

Great service, very nice people, clean atmosphere

Brandin was very very nice, they got me into the perfect car, that I love by the way, I got a very good intrest rate, it was a wonderful experience all together!

Excellent sales and service.

I bought my previous came there and the service is great. Salesgirl was great and they really worked on the deal for me.

Great service, knowledgeable personnel

Larry , the service rep, makes you feel like you are a VIP at the service dept. The service was completed in a minimum amount of time and done right.

Buying

We like the no hassle no pressure to buy approach when buying.Scott Davis is great taking care of us.Thanks Scott

everything was just fantastic

all personal i came in contact with were very polite, informative and showed the customers the ut most respect. all were dedicated to the customers needs,and resolved their problems at hand.

Great sales lady.

My sales lady Sarah was great. I would buy from her again in a minute. She is the reason I came in and the reason I purchased.

Great Service

The staff was extremely helpful. They were very patient with my situation and did everything they could to meet my needs. I'm very satisfied with my purchase and experience.

GREAT SERVICE, EVERYONE WAS NICE, SHOWROOM CLEAN

fast car buying experience, they told me the price of the truck and their was no back and forth dealings.

Excellent, courteous and very efficient service.

I thoroughly appreciated the professional, efficient, courteous and respectful way that I was treated by Ms Brandin Andrews. As far as I am concerned, she went way above and beyond to make sure that I was happy and satisfied. Ms Andrews even drove with me all the way to Hammond and back to Picayune in order for me to return a car from a dealership that I had considered purchasing. She was cheerful and very efficient. I will definitely refer my friends to her and to your dealership in the future. Thank you very much.

best dealer around

The people are the best to deal with. The sales people are very friendly and nice people to talk to.

Service and recall on Cadillac XTS

Very professional and courteous team. It was a pleasure working with the service crew. Problems were corrected first time in a timely manner.

service of my vehicle

Patrick Antoine is a man of his word, all that he promised, he did. He has renewed my faith in mankind. thank you and all your service staff, I will never forget the honesty and kindness that you guys have shown me.

Best experience buying a new car

Everyone was very nice and made the car buying process very easy.

sorry service

Don't never buy a extended warranty from mossy thay tell you that if you don't use it you get your money back that a big lie. Thay won't return your calls i would never fool with mossy of picayune again. They nothing but a bunch of crooks. Js. Kiln ms.

the dealer never contacted me

I wrote to this dealer to inquire about a vehicle and they have yet to contact me and even if they do now, I will most likely not purchase a car from them

They damaged my car before i even drove it off the lot

While i completed loan paperwork they took my car to be filled and detailed. It wasn't detailed and they hit something with the front bumper. Now it's dented and cracked and they are giving me the runaround on possible repairs saying that they don't know who did it. The car was flawless when i decided to purchase it. I'm going to see if i can pull surveillance records from the fuel station they use and hopefully catch them in the act. All of this happened on monday june 23 2014. There overhead people were also pretty rude. Hope this helps keep people from getting screwed over. I will never do business with mossy chevrolet again. If you want real friendly service and people willing to work with you, i suggest going to b&m motors on hwy 11. Had good experiance with them years ago

Their service and warranty issues are sickening.

Will never buy from mossy motors again, when antenna came off, they refused to help.

poor customer service

i was getting my car servicce there and had a 2yr warrant but i had a $100 deductible whcih isnt bad, but they never once explain it to me, so when i call to let them know what was happenin to my car, the guy said he was goin to get a tow truck to bring it there. now remind u he never once said i had to pay for the tow cause if he did i would have told him i will get it started in bring it in myself. So a day later i call in asked about my car, he tells me that i have to pay a $100 deductible to get my car fix, so i said i will get it done when i get the money. I need my car now though in i will just get a jump from my friend if i need to. Plus i need a new battery cause my warranty dont cover that. Anyway thats fine. So i told him i will come get my car and he said i have to pay a $40 tow fee and i said i dont have $40 for a tow fee, now had you told me i have to pay a tow fee i would have brung the car myself. See the guy on the phone never told me about a tow fee and now he want me to pay something that he never told me. I know $40 isnt nothing but it the principle of the matter that they should explain everything before just doing something.

Words cannot describe what they had done to me. Called...

Words cannot describe what they had done to me. Called dealership to see if they had the vehicle 2011 4runner limited on the lot. Salesman Brain Ricky informed me that it was. I let him know that I was interested in buying the vehicle and that I was waiting for my bank to approve my loan application, which they did. That Saturday we spoke over the phone and text and he informed me that he was going to pull the car off the lot cause I all had to do was come in and sign paper work and have it fax to my bank. I live in Biloxi so I was not able to be there right away so we agreed that I would be in Monday to do everything well is Monday and I showed up and they sold that vehicle. So much for communication and informing a customer of this. I drove almost an 1 hour to pick up which was pretty much mine a 4runner. Tried to sell me a vehicle and tell me if I bump up my price that I could get something else. That was not the case. This company is not professional, didn't want to work with my situation, and didn't compensate what I had to go through just to do business with them. Mike Elliot the manager tried to find me another vehicle but wanted me to up my price. Why should I bite the bullet for their unprofessionalism? I'm a military member and hearing excuses only go in one ear and out the other. Repeating sorry does not fix anything either. IF YOU'RE A BUYER DON'T COME HERE ITS A WASTE OF TIME FOR THE GAMES THEY PLAY.

Ok service but not the best..

My biggest complaint is service AFTER buying the vehicle and even taking the vehicle home. We are having to call back and forth between the dealership and the bank to find out if they sent the papers to the bank that we need to close on the loan and the bank keeps saying they didn't get them so then I have to call the dealership. I really feel like the dealership should be doing this? I'm at work doing my job I can't call the bank every ten minutes, but yet it IS their job to being doing this and their not. Also they told us they deal with our particular bank all the time but yet they act like they don't know their policies at all. Like sending the bank a purchase order that wasn't signed by us (the buyers). The bank can't do anything with it if it isn't signed so why send it in the first place? TL;DR: Dealership needs to be more pro-active in getting the paperwork finished and not do paperwork in a way that they know it can't be accepted by the bank.

I had a great experience at Mossy of Picayune. Not only...

I had a great experience at Mossy of Picayune. Not only were they courteous, but I felt like I got a great price when I shopped around the area. If anything I probably spent too much of their time while deciding on the car that I was going to purchase. Overall, I would recommend this dealership to my friends and family.

brake problems with titan and armada

Before purchasing a Nissan Armada or Titan, make sure you research brake issues. I purchased a 2006 Nissan Armada and did research prior to the purchase. I found complaints regarding the brakes but was told they had been resolved. My brake and VDC slip light will come on with a grinding noise while braking. A quick google search takes me to numerous forums where Nissan owners are having the same problem. Nissan should issue a recall and make this right. After filing a complaint with Nissan, they are offering to pay for 1/2 to replace the brake booster. I've read in the forums that this doesn't always fix the problem, so I'm not sure that I would want to spend the money. I also feel that this is a defect, so Nissan should cover the entire cost. I'm very concerned about the safety of this vehicle.

The employee was exceedingly rude and service is less...

The employee was exceedingly rude and service is less then expected. Used this dealership multiple times and every time there has been some issue. Will be looking for a new dealership for service.

poor customer service

Service department employees are rude and less then helpful.

needed work done on my 2005 cadillac starter problems ...

needed work done on my 2005 cadillac starter problems and was quoted one price. in addition it was recommended that I have additional work done ie cabin air filter/fuel filter/air filter and transmission flush an estimate given as $1538.18 that to change out the starter it involved taking the top of the engine off. when the vehicle was ready to pick up the cost was $1755.87 and included some additional work they stated we requested. Having used Mossy in the past for work done replacing Shocks we had a banging noise coming from the rear Mossy replaced a shock (did not completely eliminate the problem). had an ignition problem which was determined to be caused by the window electronic control wghich was replaced however the mirror control switch was broken in the corner. We are not going to use Mossy in the Future.