Moritz Kia of Ft. Worth

Outstanding Service

I was treated as if I was the only customer there and was kept up to date on the status of my vehicle.

Loved Moritz Kia Fort Worth

Scott Avant, our salesman, was very patient, accommodating and helpful throughout the buying process. He offered me a free rental with a tank full of gas to utilize for a day or so, while my new pre-owned car was getting inspected and certified. Unfortunately, my first car choice did not pass inspection, but that didn't stop Scott from finding us an alternative. I walked out with the same model, a nicer color but with fewer miles and with a price match.They even gave me a higher trade-in value for my old car.Highly reccomend them!P.S. This is coming from a hard to please gal!

Great Service

I was taken in without an appointment and my wife's car was 2500 over recommended service interval and she was about to leave on a trip. The service was completed in a reasonable amount of time and it came back washed. The good service is why I keep coming back.

Excellent and Professional Buying Experience!!

The sales rep Patrick Mabe and finance manager Greg Anzaldua were very professional, pleasant and made it a smooth experience. They both answered all my questions and made me feel comfortable in my decision to buy that car. I love my car and will definitely refer friends and family to Moritz of FW!!

Great service

Friendly i own a jeep I'd rather go to the Kia dealership then the Moritz Jeep. They're just very nice.

Quick but great service

I was able to get in and out quickly and the free wash with service was much needed. Everyone I talked to was nice and made sure that I was satisfied with the service I got.

Customer Service

Every time I bring my car in Kyle goes above and beyond to make my experience perfect. He keeps me informed of what is need on my car.

Great Loan Approvals

Moritz KIA/Fort Worth cooperated with my credit union making it possible to be approved through them for car loan. Thank you Moritz KIA!

Grear service and place is clean.

Good Service and people are friendly. They explain What the trouble is that needs fixing and when PARTS ARE WEARING.

Love KIA, Great Service, Dependable Cars

Worked out payments of what we wanted fairly easily, in and out pretty fast with 2 new cars. Finance department is always very nice as well. We love KIA cars. They are extremely safe and well built. We have purchased 4 of them now, so we love them!!

Helpful employees

Did not have to wait for someone to help me. Service employees were very kind. Price was affordable. Location was close

Kia serviced

Timeliness; friendly staff; told me what needed to be done, to where I could understand it. Assisted with getting my car out of the crowed drive-through after service was performed.

Service

Easy breezy, from making the appointment to my time out the door! Same great service as always. Would definitely recommend to any Kia owner.

Fast, Friendly, and Efficient Service

Been taking Sorento here for service since purchasing at Moritz in November of 2013. Have been very pleased with the service department. The service advisors are very friendly and efficient. The courtesy shuttle drivers do a great job if you need a ride. Prices are reasonable as well.

Moritz kia

Brian Lucas is a great salesman , he made my buying experience quick and informative, I knew what to expect when I went into financing and they got a deal for me that was suitable to my budget, I can't say enough about my experience with Brian (salesman) and Greg ( Finance) if you are looking for a new car or truck please give them a try

Great service

Service Advisor was excellent. Work was well done. Quick and not too expensive. Trying not to be wordy. Well done sir.

Vehicle

Doug and Kyle are great to work with. The make the whole experience great and enjoyable I would highly recommend Moritz kia Ft worth

Service

Kyle is so nice and sweet. I love bringing my vehicle up there. They take care of everything that needs to be done.!!!

Thank you Chris!

Contacted Moritz to try and see if I could get a new car.I really didn't think I could, but my awesome salesman, Chris Meachum convinced me he could make it happen for me.And he sure did!Now I'm driving my brand new Kia Soul!Life is good!Thank you Chris and Moritz Kia!

Great experience.

Bought a new Soul from Moritz Kia.My salesman, Chris Meachum, attended to my needs and wants and guided me accordingly.Most importantly, he actually LISTENED to me!Which sadly, seems to be a rare thing for most salespeople.I really enjoyed working with him and look forward to working with him again in the future.

Javier Ahmad was so kind and went the extra mile

Javier work so well with us this is the fourth Kia for us this one and the last one we bought through Javier Ahmad a very easy process no hassle at all it all went smooth just like before. We are very happy with the way he took care of us and with Moritz Kia thank you for your kindness and hard work to satisfy us.We love the Sedona would not have any other vehicle .

excellent service

Scott Walters was amazing..so kind and caring and helped me get exactly what I wanted.Mike Kennedy was also great..very helpful getting me financedBradley in the service dept was very very nice as well

Great Service

I brought my Kia Sorento in for a recall service and everything went smoothly down to the courteous driver that took me home and picked me up. Very professional and when I decide to upgrade I will definitely be using Moritz Kia in Fort Worth!

MORTIZ KIA OF FORT WORTH

GREAT COMMUNICATION FROM CHRIS AND SCOTT! APPRECIATE ALL OF THEIR HARD WORK AND HONEST HELP. GREAT INTERNET SALES TEAM. HELPED ME FIND GOOD MATCH FOR BUDGET AND NEEDS.

Great Service

I came in, they asked what I needed done and then it was done within the next hour. Very fast and pleased with the service I got.

Miss.

Doug Ashbrook was very helpful in my buying process as well as setting up service for my vehicle later down the line! I will definitely be using him for future purchases!

Awesome Car Guy

I was buying a new care and he did everything possible to help me with what I needed. Anytime I need a oil change he will swap me cars and take it in for me. I totally recommend him to anyone!!!!

Doug is the BEST!

Doug is great to work with. Never makes you feel pressured and he takes time to see what you're looking for. He really tries to help you find the best all around option.

Moritz Kia Understands Life Time Value of Customer

The high level of customer service experience is consistent from visit to visit. Always courteous and professional. Maintenance service exemplary.

Great service and a free car wash

They get it right and take care of me every time I go in for regular service. I have bought 4 Cars in the last 12 yrs from them and they serviced all of them.

Great service

It was quick, efficient and I was notified in atimely fashion. However, I would recommend that you removethe twenty word minimum from your comment box.

Moritz Kia. Friendly helpful straight-forward guys

Friendly, helpful, straight-forward guys. The warranty is much better than I expected. I appreciate the emphasis on correcting whatever needs it. I'm very happy with the Sedona as well as the price. Had a friend who bought a new Kia 6 or 7 years ago, he always bragged about Moritz. Now I know why.

Service visit

i really like the personal service your staff provides. I also love that you have added a complimentary car wash! Excellent!

Timely service

Quick service. They gave her a bath.They always greet me with hi be right with you when they are busy.

good new car experience

Scott Walters was very professional and helped us get the price on our new car we wanted to pay!! We love our new 2017 Sorento!

Good Service

Very Good always friendly.Servery is very bad not suited to are of west Fort Worth.If you need more info set up meeting at Moritz KIA.

Great service

I liked that it didn't take them very long to change the oil, rotate the tires, check the pressure on the tires & wash my Sportage. Service was great. The service man was very nice.

Great Service

Anthony was very patient, answered all my questions, and at no time pressured me to make a purchase. Also very helpful in assisting me with vehicles that were a good match for what I was looking for in style, amenities,and in my price range. The Finance Mgr. was very nice and helpful in finalizing my purchase. I received my vehicle as promised, and Anthony was available to answer any additional questions I had.

Great experience!

Thank you all for helping me get a new car!I really didn't think it would be possible, but you all made it happen!

Great service

Friendly and quick service. Went a lot smoother than I expected.I will use them for my future needs. Good job.

Great Team

The Service Team was quick and responsive. They kept in communication with me every step of the way. I will definitely be back if I encounter any other issues in the future.

FRIENDLY PEOPLE AND QUICK SERVICE

FRIENDLY PEOPLE, WHO KNEW WHAT I NEEDED. THE SERVICE WAS QUICKLY DONE. NICE WAITING ROOM WITH FREE COFFEE AND DRINKS

Great service. Great sales person

Dejan is very friendly and helpful. Showed us the cars we were interested in. This is the second time we have bought a car from him.

Great Service Too Pricey!

Went there for an oil change and tire rotation.I was in and out in under an hour. But, paying over $50 is a bit too much. Everything else was great!

Premier service department

Very fast. Great waiting area with coffee and bottled water!Service did a great job and did it quickly! Great experience!

Great service

I got the car I've always wanted! Plus it's my favorite color!!This is my third car. I've bought at your dealership. Javier was great, as always!!

Routine Service

My parents, and some of my friends have bought vehicles from Moritz dealerships and have highly recommended them to us. This is the first vehicle that we have bought from the dealership, and we are very pleased with the service. Moritz Kia is honest and straightforward. They always provide excellent service.

The service was done in an efficient manner

They were very hospitable and courteous. I appreciated the courtesy ride home in a timely manner. Although they didn't call me, when I called them they gave me an estimated time for pickup that was on the button.

Good Service

I had issues with my car over the weekend and scheduled service for first thing Monday morning online. Service called throughout the day to keep me in the loop.

Service

Fast, friendly service. Great staff and good coffee! I have no more to write so I will leave it at that!

Sensational Service

Start time was at scheduled time of appointment- waiting room was orderly, clean, coffee and water was available. Watching the Wall mounted TV made the time pass by.

Great Car Dealership Sales & Service

Quick friendly professional staff always a pleasure to go there!! I'll buy my next car from this place!! I know that I can count on them!!

Great Experience

The salesman Roscoe. Super friendly and knowledgeable. He explained everything about the car and it's great warranty. I would definitely recommend to others. Great job Moritz.

Kia Ft Worth was Great

our sales guy was Dayon. My daughters step mom used him then my daughter and a couple weeks later I went and used him and bought a car. He even paid my daughter a $100.00 incentive out of his pocket for sending someone else. He was awesome took really good care of us even not saleing my daughter one car because come to find out there was sludge in the engine then found her another one that was even nicer. I really feel like Kia should pay the incentive though.

Exemplary Service

MoritzKia of Fort Worth went above and beyond to meet my "wants". Never at anytime did I feel pushed into my decision. I went in to view a used car that I saw online. Unfortunately it had been loaned out and I was unable to see it. We looked at almost everything they had on the lot. New, used, all of it. My mind was set on the Sportage I saw online. We went ahead and did all financing and paperwork, I myself drove away in a loner. When the call came to come get my car I was SUPER excited. Seeing it in person, my spirits fell as there was lots of cosmetic damage, and it was in desperate need of new tires. Fixing it was not out of the question for this dealership, they sent me away in another loaner, and a day later I went and picked up my beautiful KIA Sportage. They did a phenomenal job and fixing all it's blemishes, as well as putting brand new tires on it. This was my first experience with an actual dealership, all my previous cars were purchased from small time used car lots. MoritzKIA of Fort Worth made this an extremely pleasurable experience, and there is no doubt in my mind that the customer matters to them, and I know I will be taken care of for a lifetime. Thanks Guys! My salesman Johnathan was very kind and I couldn't have asked for a better guy to do business with, The manager of this location personally dealt with our concerns and took care of us. (I apologize that I can't recall his name at the moment) I would definitely start here if you're looking to get a new car. On a side note if you are a "car" person, the KIA Forte is super sweet, she was my loaner and boy was she fun to drive!!

Quick Service on a busy day

Quick testing and replacement of battery on a busy day. Allowed me to see the testing and results. Comfortable waiting room with fresh coffee or water.

Buying my new car

Salesman Brian Lucas was great. I was dreading getting a good ole boy salesman. Brian was knowledgeable, fair and humorous. Hope he is there the next time I need to buy a car.

Great experience

Everyone stayed late to finish up my sale so I could drive away that night. Salesman entertained children so much they wanted to take him home with them.

Fantastic service

Usually you dread buying a car because it's time-consuming and takes all day. The experience we had this last weekend was up beat, quick and easy.

Decent dealership, good deals, nice sales people

Liked our sales man. Very friendly. New so had some stuff to learn, but that's expected. Manager was very helpful and worked hard to find us the car we needed.

friendly service

Friendly and clear explanation of the product.Also the service and customer care is very good, thank you so much for the best buying experience.

Moritz Kia

Had a great experience with our salesman Doug Ashbrook. He helped us find a great car in our budget. He was very professional and knowledgeable about all aspects of the sale process.

Amazing sale rep

My sales rep Maurice was very professional, thoughtful and not pushy. It was my first time ever to purchase a brand new car and my experience was awesome. He was truly a blessing a very nice guy I would recommend all my friends to him.

Awesome car buying experience

Taylor my sales consultant and Mike the business manager were both very patient and knowledgeable and were very honest with me. I didn't feel pressured into buying my car and they took a genuine interest in making sure I was well taken care of. Also the finance department was exceptional, from getting me approved to finalizing the price of the car to paperwork. I only came in for a oil change and tire rotation and walked out on cloud nine. The staff was awesome and I'll be back to my third Kia after this one. I couldn't have asked for a better experience. 12 out of 10!!!

Great Experience

Excellent customer service and buying experience, Doug went well above and beyond, will definitely be back here for any future vehicle purchases!

honest customer service

Our salesman, Doug Ashbrook, was extremely well-prepared and knowledgeable of each car my husband and I were interested in. From a short list of things we wanted in a vehicle, Doug found the perfect vehicle with a low price and low miles! Each conversation with him, made us feel more and more comfortable that he would find what we were looking for! He was relentless when it came to getting our feedback and communicating with us, all to make sure he could find exactly what we wanted. Therefore, one of the most important things about a vehicle,to my husband and I, was to find a vehicle we could trust, as we think about planning to start a family. Doug took in those considerations and never missed a beat in fighting for that lowest price. The financing portion of the sale couldn't have been smoother or less of a stress for us. Our salesman teamed up with our finance guy and made sure we would have the nothing short of a great experience. Overall, Doug made this experience so much more fun because we knew and believed our salesman had our family's best interest in mind.

EXCELLENT SERVICE

EVERYTHING WAS GREAT. IT COULD NOT HAVE BEEN BETTER.THE PEOPLE NEW WHAT TO DO AND THEY DID WHAT THEY SAID THEY WOULD DO.

Great service and service rep

My vehicle was taken promptly into the shop after my arrival. I had made an appointment. The work was done in a timely fashion. I use the same service rep(Kyle McDonald) every time. It's nice to have servicing done at the dealer. Especially nice are the periodic coupons we receive from Moritz which to limited income seniors is very much appreciated.

Service

People are pleasant, attentive yet relaxed. The facility is clean. I think it is ridiculous that you tell us how many words to make our comments.

Wonderful car buying experience

Lamar Davis and Ross Korngut took care of us at the dealership. It was one of the best car buying experiences we've had. They were friendly, exceptionally helpful and the whole process was quicker and easier than any of our other car buying experiences. Very nice dealership and exceptionally good sales people. Thank you so much for the wonderful experience

Effiency

I didn't have to wait very long and I had another appointment after getting my first maintenance and they were accommodating and made my appointment on time.

Fantastic Service

Kindness and professionalism was exhibited by the service department staff. The service staff was very understanding and courteous and expressed the desire to meet our car maintenance needs.

Horrible communications skills

Horrible communications skill they never got back to me for a price of what my car would be worth for a trade in been a week already

Good to have Extened Warranty

Extra care taken to fix unknown issues , and got taken care of with extended warranty , thanks to Joe. Hardick , and all ..

The service has been excellent:

Kyle McDonald is one of the best service reps I have had in my 65 yrs of driving. He always thinks of the little things that I forget.

Great job!

Always quick, friendly, awesome service!!! Prompt courtesy shuttle, Service advisor accommodated all my needs. Always a pleasure to work with this team. Completely satisfied with the service I get!!!!

Fantastic service on Internet Sales.

Our salesman, Scott Avant, was so helpful in everything. He took care of everything for us so it was so easy to make our purchase and be on the way back home.

Good the second time around

Harry Draper our sales guy was great for the second time around. He was honest and straight forward. With Sales Manager, check his math.

great buying experience.

customer experience in a dealership is always defined by thepersonality and the product knowledge of the sales person. Scott Avant is the best.

Great Service

The wait wasn't too bad. Just a rainy Saturday morning. There wasn't too many people in the waiting room with us. We had refreshments to choose from for our pleasure.

great

Quick and courteous and kept me well informed on my vehicle repair or service.On this survey please do not limit or make me put more that I want to.

excellent service

The waiting area was clean with water and other drinks available. It was quiet enough to work while waiting. There were charging stations for phones. Plenty of seating was provided.

Excellent service and great staff.

Mr. Macdonald in the service dept is awesome. He is always smiling and makes sure everything is taken care of on my Optima.

Great service!

Friendly service personnel and nice waiting area. Service was quick and online appointments help speed things up. A wash with the service makes the car shine.

Transmission Issue

Brandon was very helpful. He didn't mind giving me estimates on a mirror that wasn't working. He called and gave me updates on my car. ( I was worried I needed new brakes front and rear) Helped me understand the issue I was having with my car not starting properly. Since I am not car savvy. Will definitely be going back to him if I have any issues or concerns with my Kia Optima.

Great Service

Overall great experience for buying a new car. I was picked up at the airport without any complications. Negotiations were timely and fair. No surprises and we found the perfect minivan for our new family.

Love my new soul!

I just bought a new Kia Soul from Chris Meachum at Moritz Kia.I absolutely love it.Chris was wonderful to work with and I highly recommend him to anyone looking for a new car.

customer service

The customer service is excellent, I was made to feel welcome and was always kept informed. The service and sales staff are very attentive with detail, and informative about letting me know the status of transaction.

Great Service

Always a smile with fast service. They keep you informed on the upcoming service needs. Clean facility. Friendly. Exceptional service!

Great car buying experience

Great customer service. Sales process was quick. Not a high pressured sales environment. Staff are friendly and knowledgeable. Good selection of vehicles.

Great service, knowledgeable personal

Kip Culberson was awesome to deal with, get knowledge of auto I was interested in and explained in detail all questions I had

Excellent customer service

No pressure. Delivered on what they said. Listened to my needs and got us exactly what we asked for and even got us upgraded for just about the same price.

Great experience again!

My husband and I just got 2 new vehicles in one month. Taylor who is awesome! Was very knowledgeable about the cars and listened to what we wanted. Greg in the finance was great also, he made it fun to do the paperwork and got us great deals.We are already recommening people to Moritz Kia, more specifically Taylor and Greg.Big thanks to these two for taking what could have been a long drawn out dreaded experience and making it exceptional! We have 2 new friends and 2 new cars.

Great service

I like The way they kept me informed about my car. My car was ready and washed when I got there.

Great service.

Fast service and people in the service dept. are excellent. Clean waiting room with coffee and tea. Mark is a great manager.

great service

fast, efficient, friendly service. nice waiting room with beverages. all employees have been nice. location is just minutes from where I live.

sales

We called about an on line listing and Harry was ready for us when we arrived. He showed us the car we inquired about and didn't try to sell us something we weren't interested in

total package since buying my 2nd Sorento here

walk in service always available if needed on an urgent basis. also like the fact that appts can be made for service around my busy medical work schedule.

Great services

Fast and friendly a very professional enviroment with a willings to teach you about your car. With a genuine show of concern if there is any problem or probelms with your car.

Above Expectations

This is the first time we have bought a car at a Kia dealership and we were very happy with our sales manager, DJ Hariford. He made the buying experience easy and genuinely wanted to make sure we were happy with the car we bought for our son. Thank you, DJ!

Awesome Dealership and Salesman Doug Ashbrook

My wife and I bought a Kia Sportage in May of 2015 to replace our 2007 Kia Spotage and every aspect of buying a car was so fast and easy...no haggle no pressure. Our salesman Doug Ashbrook was given the criteria that we needed and he found just what we needed. This past July my wife was in a wreck and total led the vehicle. I called Doug Ashbrook again and gave him the criteria we needed to get into another car. He found us another great deal. We were able to purchase a 2016 Kia Sorento EX. As always the professionalism and able to meet our needs attitude was so helpful. I recommend Doug for anyone looking to get a great deal. He is a good Christian man that tries hard to go above and beyond his call of duty. Thanks Doug and the team you work with. You have made us a happy buyer. We are well pleased.

Great service

Staff provided fast and friendly service from start to finish! I thought it was going to take overnight for my repairs. Instead, I received my car back the same day.

Great Service

Fast service and great service agents always there to answer your questions. Have transportation to take you if you need to go somewhere.

Great ecxpierience, clean facility

It was a good experience for my first purchase. The people there are great. I got a great deal and did not feel as if I was scammed.

Service completed quickly and at stated price.

Work completed relative quickly at the price quoted. Your personnel. I miss Amanda R., but Kyle MacDonald also a good SA (she's just better looking!).

Love this place

Taylor was friendly and listened to what was important to me . She answered all of my questions and helped me find exactly what I was looking for in my next vehicle.

Service Visit

Great service and a very Friendly Staff. The Service advisor Kyle always remembers me and I had a new one this time and he was very nice too.

Always Good

Always courteous and fast , complete service. No pressure into buying. Highly recommend to anyone looking for a new car.

Great service

Friendly and professional customer service. Fast and easy process. Easy to setup appointment! Will be going back..Would highly recommend to family and friends!

Great service

Everyone is nice and I can't thank y'all enough for the loaner car. I needed a way to get to work

Great service and staff!

Friendly and courteous staff, responsive to needs. Make you feel very welcome. Car wash with oil change appreciated! Nice waiting area.

Great Service!

Everyone was friendly and spoke no matter if they were helping me or not. The salesman found the car that I was perfect for me right down to the color. Him and his manager got me the best deal they could and got me out of a bad situation.

Fast and effecient

fast,effecient and professional service.I think the service manager is doing an execellent job in using his resources.This is a big improvement over past experiences.

Nice dealership, great service.

The overall process was very nice indeed. I would only change one thing. I am very satisfied with my purchase.

Great customer service

Kyle McDonald is always great! He is always professional and helpful! All of the staff are great. The facility is nice and accommodating. Overall, a very good customer experience.

Great service

The service advisor was great. He answered my questions and took care of my van. The work was done on time and very clean

buying a vehicle

Anthony and Mike help in every way they could so I would be able to get what I wanted. And I want to thank them so much they are very courteous.

Check up.

Courteous employee's, the waiting room for customers is stocked with comfort items i.e. coffee, wifi, water, T.V. and magazines - much appreciated.

Great place to go to purchase a car

Customer service, professional!! Rosco went over and beyond see into it that I was 100% satisfied. Made me feel like nothing else matters but my happiness If it was something I did not like he never showed or I never felt like I was a problem or just a dollar he could make off the sale. I would not go anywhere else to purchase a car thank you for your awesome amazing kindness and professionalism you have shown us.

Purchase 06252016

Friendly and courteous staff who were able to fit me in the vehicle of my choice. Very pleasant and easy experience. You can tell the customer is important at Moritz Kia.

Car buying at its best.

Moritz Kia has been amazing. I did not have to jump through hoops. I had an idea on what I was looking for and yall really did make this experience in buying a car way more pleasant than I could have asked for.

Moritz Kia

The staff at Moritz Kia made my experience enjoyable, easy, and quick. Scott Walters did a great job and was a pleasure to deal with. Finance department was painless. Prior to this experience I had placed car dealers next to dentists. I hated going to both. Thank you Moritz

Exceptional service/complete amenities

Everyone with whom I came in contact was especially pleasant and anxious to be of service. Also appreciate the water, coffee, etc.

Fabulous staff

People are very friendly & helpful. They are not pushy. This is my second car from here and I will come back for another one when it's time to trade up again.

Great Experience

Our salesman Chris Meachum was awesome. He did an awesome job. Made it very easy and was thorough throughout each step of the process. I think he went above and beyond what I expected he needed to do

Chris is the best!

Chris Meachum made the whole process quick and easy. His expertise and professionalism are out of this world. He also helped us get very flexible terms that really helped us out with our budget! If not for him, we probably wouldn't have been able to get our new Soul. I recommend Chris to anyone looking for a new car!

FRIENDLY AND GREAT SERVICE DEPT.

SHUTTLE TO AND FROM WORK FROM DEALERSHIP DURING SERVICE/REPAIRS WAS A GREAT BONUS. WILL DEFINITELY BE USING MORITZ KIA AGAIN FOR FUTURE NEEDS. THANKS

Great Service

Great service from the service person who help me with my truck. He was very helpful and answered all my question.

New Purchase at Moritz Kia Ft. Worth

Anthony did a superb job listening to me and he got just what I wanted. He went above and beyond expectations. Awesome job Anthony!Then Michael Kennedy finished it with the icing on cake in finance. Great teamwork! I will always come back to Moritz Kia.

Great service

Every thing was great from workers to managers they are very professional and friendly. Always with a thank you for your business .

Thoroughly and efficiently done.

The professionalism, courtesy, helpfulness and friendly welcoming attitude of all employees encountered. Special gratitude and thanks to Jennifer, Greg nd Scott; You made my visit a total, ongoing pleasure.

Good serivce

Service was great we were out of town and they made the time for me to get my oil changed

Go to Moritz Kia. Ask for Chris Meachum.

Just bought our second new Kia from Chris Meachum at Moritz Kia.We got a new Soul last year.And now we just got a new 2017 Sportage!We drove all the way from Austin (and passed several Kia dealerships on the way) because we knew Chris would treat us right.We can't recommend Chris enough!

Go see Chris!!!

Chris Meachum was so very helpful in the selection and purchase of my new Soul.I haven't bought a new car in 12 years and I was a little unsure of exactly what I wanted and was a little nervous about getting myself into a car payment again.But with Chris' patience and courtesy, he helped me find the perfect Soul and also helped figure out a way to get to the payment I was comfortable with.

Chris is the best!

Chris Meachum made the whole process quick and easy. His expertise and professionalism are out of this world. He also helped us get very flexible terms that really helped us out with our budget! If not for him, we probably wouldn't have been able to get our new Soul. I recommend Chris to anyone looking for a new car!

Great Experience

Our salesman Chris Meachum was awesome. He did an awesome job. Made it very easy and was thorough throughout each step of the process. I think he went above and beyond what I expected he needed to do

friendly service

friendly service. everything went great except for the longer wait this time. that is the only complaint I have. thanks

Great service.. friendly people Dr. Hariford was

You folks did what you said you would. and it was not a high pressure sale . Great coffee. Quick service .. I needed a ride out there and Dj picked me up

Great customer service

Moritz of Ft. Worth has great customer service. I was kept up to date on the repairs being done to my vehicle. I was also told about the recall on my hood latch. My oil change and repairs were taken care of quickly. Thank you.

Great Service - Stress Free!

Scott Walters was our Sales Representative and he was 100% professional and patient. Scott gave us a stress free experience and we have already referred several friends.

Kia sportage

Salesman Dejan was great! And we live the car!!! I will be sending friends and family there for all their car needs.

Love my Kia dealership

Convenient drop off. Shuttle driver, Bradley, was very pleasant. Recall work done in a very timely manner. Even washed my Soul. Wasn't expecting that. :)

One stop shop!

Quick and friendly! The guys make me feel comfortable and they are trustworthy! I highly recommend. I will keep coming back!

Customer

Tony Devarona was a pleasure to work with. He answered every question I had about the Kia Soul even down to a discussion about the color. Everyone I talked to there were extremely polite and helpful and Tony D. Was outstanding!

Chris is the best!

Got my 3rd Kia from Chris Meachum at Moritz Kia in Fort Worth.He's the only one I'll ever buy a car from.Go to Moritz.Ask for Chris Meachum.

Highly recommend Chris Meachum and Moritz Kia

Great buying experience.Chris Meachum was the most professional and friendly salesman we've ever worked with.Highly recommend!

Awesome service department

The service staff is friendly and attentive. They got me to work on time and even came back to pick me up at lunch when my vehicle was ready.

Great service

The customer service was sports on! I had an issue with one of my tires while in transit to work. When I pulled up to the facilities I was greeted warmly. The Kia team worked to resolve my tires issue quickly and efficiently!! I am very pleased and I trust Kia customer service and the mechanics with my car!

Fabulous staff

People are very friendly & helpful. They are not pushy. This is my second car from here and I will come back for another one when it's time to trade up again.

great service

The customer waiting area was wonderful with free coffee, tea, or coco. I took my 8 year daughter and she enjoyed the experience. The free wifi was also great because it allowed us to watch Youtube videos while we waited. The price I got for the tires was excellent. The service advisor did an excellent job keeping us informed of the progress.

If you're looking for a Kia..look no further!!!

I can't stress enough how stressful car buying can be, but I can honestly say that Moritz Kia of Ft Worth made our car buying as stress free as possible. From salesman DJ Hariford to Manager Brad Massie to the finance team..you can not go wrong at this dealership. The location is easy to get to right off the highway and the selection was great! Don't let the location fool you, if you're looking for it, you will find it!!!

Dealership that Excells

Very pleased with the service and the staff--very pleasant demeanor and helpfulness. Most welcome atmosphere and service that exceeds that of others.

Question on tire change

The knowledge of the service person. They answered a question I had asked of two other supposed professionals and had not been given accurate information.

Great Service

Scott Walters was really great! He worked really hard to get me into a vehicle that was suitable for my family and I!

Professional all together, clean facilities

I received a friendly welcome. The facilities were super clean. The service was quick. With coupon, I rrceived more for my dollar. I got a clean car after service.

Great Service

good customer service, everyone is friendly and helpful. The sitting areas are clean and tidy. Coffee and water is available while you wait for your car to be serviced

Sedona

No pushing but excellent answers to all questions. gave me literature and answered all new questions I had on this.

Great Service adn Attention to Details

As always, Kyle in service takes the best care and is the most attentive to the needs of the customer.

Great service

Did not feel pressured. Had a good selection of vehicles. Have bought from this dealer in the past and have always been treated well.

Great service

Always nice to me and car wash and vacuum is a great feature! Love the lounge and iPad available for use.

Moritz Kia

The staff at Moritz Kia made my experience enjoyable, easy, and quick. Scott Walters did a great job and was a pleasure to deal with. Finance department was painless. Prior to this experience I had placed car dealers next to dentists. I hated going to both. Thank you Moritz

Customer Service Skills

Customer service reps and the service manager are very knowledgeable and have impeccable customer service skills! ! The service manager is on top of his game and is very professional. .

Great dealership

Im Always greeted quickly and taken care of in reasonable amount of time. They make me feel very comfortable there.

Great dealership, awsome vehicles. Great staff.

All the staff, salesman, finance, and all very Freindly and knowledgeable, treat us return customers superbly. Have purchased 5 vehicles from Moritz.

Great!

This was the most pleasant car buying experience I've ever had. Maurice found exactly what I told him I wanted & now I'm in my dream car. He returned my rental for me & even picked up my trade in car from the Firestone location where I had left it for repairs. Outstanding customer service..........very impressed!

Service department

Customer service was great, will come back for future service needs. Thank you for an outstanding performance. Will recommend to family and friends.

Wonderful Experience

Brad Massie and Greg Anzaldua make the buying process a breeze. They are a great time to have in our corner. I was pleased at the speed and accuracy of the car buying process.

Great Shopping

My salesman was wonderful, spending hours making sure I was truly satisfied with my choice of vehicle. He also called a few days later to see if there was anything else he could assist with to make sure my phone was connected to the bluetooth and all that all the apps were working.

Great Service, knowledgeable and friendly service

Service Personnel new what type of service was required for my vehicle. Explain the service and the reason it was needed.

Great Service!

Always very informative and thorough. Kyle and Doug always take great care of me! Have had nothing but great experiences with this dealership over the last 2 years!

New car

Got the car I wanted and a great warranty same day i came in , I also was impressed with the people.

Amazing Service and Vehicle!

I just purchased my third vehicle from Moritz Kia (Kip Culberson) and the experience was easy and quick, plus I know I got the best deal out there! My mom has purchased three as well, always getting an upgrade.

Great Service

Fast , friendly and efficient. Helped with car rental and verified warranty to save us money.Car was fixed the same day.

Excellent buying experience

My wife and I have purchased a number of new vehicles over the years and we both agree that the purchase of her Kia from Moritz was a very professional, courteous and enjoyable experience. Patrick Mabe, our sales consultant was very adapt at covering the automobile features, offering to give us the use of the vehicle over the weekend to ensure we would be satisfied and presented us with what we considered a very reasonable no hassle deal. The overall purchase from sales to finance was handled in a manner that would definitely bring us back to Moritz for any future purchase.

Outstanding service

When I arrived I was immediately met by the service adviser. He kept me updated with the progress of the repair to my vehicle (flat tire).

My Experience with Moritz Kia on I-30 W Fwy, FT.W.

My Experience with Moritz Kia on I-30 W Fwy, Fort Worth Texas.On 06/20/2016 my Kia Sorento was transferred to Moritz Kia in Fort Worth Texas by [REDACTED] for warrantied repairs. 06/22/2016 I reached the Service Manager Frank for an update 15:09 06/30/2016 at 13:56 Service Advisor Brandon 817-560-6056 called to inform me that all my parts were in and repairs would be complete 07/01/2016. On 07/01/2016 I called at 14:03 for an update and was asked to call back in an hour or so. I called back several times around 16:13 and left a voicemail for the General Manager. I was told by Ramsey their Used Sales Manager that he would look into the status and call me back. 16:27 once he located my vehicle and had been updated, I was called back from 817-560-6057. At the time the General Manager, Service Manager, and Sales Manager had all already gone for the extended holiday weekend. Ramsey informed me that the technician working on my vehicle had left early and would not return to complete the repairs until 07/05/2016. I explained my concern that the rental was only covered under the warranty until 07/02/2016 to which he replied that Moritz Kia would take care of the difference in rental days. I asked him to repeat himself and he reconfirmed that Moritz Kia would step up and take care of the rental for the extended period due to their technician not completing the job before leaving. 07/05/2016 I was called by Brandon at 08:36 to inform me that my vehicle was ready for pickup. That afternoon I arrived to recover the vehicle and I asked about the rental coverage and he stated that he would look into it. He was unable to give me complete answer about the situation but promised me that it would be taken care of once Enterprise sent them a copy of the bill. (Witnessed by the young blonde parts/cashier.) 07/05/2016 Enterprise sent a copy of the invoice to Moritz Kia, which they rejected claiming they never made any such commitments and are still denying the bill as of 07/08/2016.

great service

Friendly professional service. Service writer was outstanding. Complimentary coffee and water was great. Service performed quickly and car returned in a timely manner.

Awesome Service!!

Brandon met me at the service door, I had 3 recalls and needed an oil change /service, all done. During the service they also found a nail in my tire, fixed it, washed/vacuumed my car. All done with beautiful smiles! Thanks!!

No Pressure sales

The experience at this Kia Dealership has always been satisfactory. They listen and their is no pressure to purchase. This is my 3rd purchase from Kia Fort Worth.

Car buying at its best.

Moritz Kia has been amazing. I did not have to jump through hoops. I had an idea on what I was looking for and yall really did make this experience in buying a car way more pleasant than I could have asked for.

Johnny Banks

Customer service with Chris and the financial person mr. Kennedy was excellent. I was more than pleased with the services that was provided

Great service, friendly and helpful staff.

Carlos, the sales person, was very helpful and took the time to make sure we had all the information needed to make a good decision. There was no high pressure. He was polite and friendly the whole time, which made our experience a positive one.

clean restrooms, could use iced bottled water

Gave me all of the information I asked about and additional things that I had not thought about, but ABSOLUTELY NO high pressure tactics. I never felt pressured to make a decision right then. Best car buying experience as a single person of advanced years.

Great service

They fit me and I did not need to make any arrangements to take off work or schedule a ride

little red "KIA"

I would like to thank Roscoe for all his help. Dude really knew his stuff. Thanks again buddy!

The Best