Moritz Chrysler Jeep Dodge

New Dodge Ram

It was a very smooth process and I didn't feel pressured at all. Excellent customer service! Also had a smooth experience when I brought it it for minor repairs.

Stress free

I recently bought a car from here and Joe was my salesman. He was extremely helpful and not pushy at all. He helped make the experience smooth and quick. I was in a hurry and they were awesome at making sure I was done on time. I highly recommend him and this dealership.

Purchase of new jeep

Joe was great, go see this guy he is very helpful and quick. Did not take forever like most times I have bought a car.

Great!

He did such a great job with how he took care of me I've sent my family there as well, to say the least all 5 of us have brand new vehicles! Thank you so much! Beyond professional.

Customer for life!!

I purchased a 2016 Jeep Cherokee. Best salespeople with best prices... My family purchased 3 vehicles from Mortiz within the last year. 2 of the 3 were purchased in the last 10 days. Highly recommend Moritz.

Amazing customer service

I just purchased a Jeep Grand Cherokee from here. I came late in the evening to check out a jeep I saw on the website. I was greeted by Logan and Kevin before I even entered the dealership. I described the jeep I was looking for and they immediately located it. They gave me an awesome presentation of all the features and packages included. I had an idea of what I wanted my payments to be and Logan went above and beyond to work with me and get a better deal than I expected. Before going to the dealership I was nervous and wasnt sure about making a purchase the same day. I have been car shopping for awhile and I can truly say I had the best experience here. They actually made the entire process fun, quick, and easy. I got a great deal and was able to drive away in the SUV of my dreams. With service like this, I won't wait another 10 years to purchase my next vehicle, I will definitely be back sooner than later.

All around great experience

Easiest car buying experience my wife and I have had. Great deal with my trade in as well. Started off as just browsing online, found a good deal the I felt I couldn't pass up left with a new truck

Quick and painless

Bryan Tidwell was professional and honest throughout the entire process. If I had a question and he was unsure of the answer he would look up the answer. Overall he went above and beyond my expectations. Thank you for making buying a new truck painless and easy!

Very pleased

Talked to a guy on the phone. When I showed up to the dealership that guy wasn't available so my salesman took great care of me.

Great Experience

Lyon K. Alizna? was a pleasure to work with and even after the sale was completed, took the time to show me how all the new bells and whistles worked on the new car!

Awesome

This was a great new truck buying experience and I owe it all to Lyon and all the Moritz staff. Thank you very much for make this so easy!!

Great experience

We are returning customers from buying 2 vehicles 4 years ago. The experience was as good if not better than the first. From Lyon to the finance department everything was smooth. Not high pressure sales and will refer friends to Moritz.

Sherrod Promaster Van Purchase

I purchased a Sherrod Promaster Van online from Lyon and Moritz. The purchase went smooth. Lyon took care of everything for us... the van is amazing, price was amazing! Lyon really helped us work through the process from being attentive and prompt with our online questions all the way to purchase and arrival via shipping at our doorstep! Couldn't ask for a better experience. He went the extra mile at every turn.

Great experience

We had a great experience with Lyon and all of the Moritz team! Staff was knowledgeable and caring! This was our second time buying with them, and definitely won't be our last.

Lyon Alizna

It was a pleasure working with Lyon in sales. Lyon and Nathan in finance worked together to get my deal done in an efficient manner. There were no surprises when I came in to see them. From what I have seen I would highly recommend this dealership to anyone wanting to get good customer service and a good deal. I look forward to purchasing another vehicle from Lyon.

Unbeatable staff and service

After searching for months and working with many other dealerships. Found the dealership thru car gurus website. Contacted dealership with an email on a vehicle I was interested in and immediately received a response. Worked with my salesman mostly over the phone and online since I was working out of town at the time. The salesman was very easy to work with, very direct ,no pressure and very helpful every step of the way. Any questions or needs I had I was able to contact him directly and get any info I needed immediately. I drove 300 miles to purchase the vehicle and was a little worried that once I arrived there the dealership would have a catch to the price or pressure me to install add ons. No pressure. The price I was quoted was the price I paid. They picked me up from dropping off my rental car and was in and out of the dealership within a couple of hours.

Mr Lyons was very helpful and caring salesalesman

Mr lyons was was very caring and intetested in helping us find a great afordable vehicle i have no problem recommending him to any one thanks.

Awesome Dealership!

Awesome Dealership! They helped me but and trade 2 vehicles within two weeks and answered all my questions. They really worked hard to get me the payments I needed on my new vehicle. Great crew!

Best car experience ever!!!!

In need of a new car for work. Lyon was hands down salesman I have ever dealt with. Go see him now! Thank you again Lyon!

Survey

The salesman Jose, was one of the best. I wanted a vehicle fully loaded and for a few dollars more (and good deal) I got everything I wanted and more. To close the deal he carried me over to the service department were Ron was, and he was the best . He did all the paper work with in the hour and I have my dream truck. I thank them both for excellent customer service.

Review

Thank you so much for your help! We highly recommend friends and family to you. Thanks for being so patient with me and my mom.

Excellent Service

I had a great experience at Mortiz. Will do business with them again. Process was very easy and the salesman Bruce was very helpful ,he took the time to explain anything i was unfamiliar about the car as a result i drove away with a new charger, thanks look forward to doing business with him again .

Excellent

We had a great experience with Lyon at Mortiz. Will do business with them agian. Process was easy and explained very well. Thank you agian Mortiz your team was awesome.

Everything was absolutely fantastic

You gave me a fair trade on my trade in, you had your truck Priced Right first time I ever bought a vehicle without haggling.

Great help with Trade-In

Recently we visited Moritz to trade in our 2015 Jeep Grand Cherokee Limited. James Honeycutt was very helpful and told us what the process would be to trade our car in. We ended up trading it in and getting a 2016 Grand Cherokee, which we love so far! Everyone here was very helpful, and not pushy. Great help from James and also the finance department. I highly recommend this dealership, as they have timely repairs, excellent service, and are always willing to help.

GREAT car dealer

i was greeted at the dealers lot by James Honeycutt. I commend him on his patience with me in buying my new truck. I highly recommend to anyone shopping for a new vehicle to stop by MORITZ DODGE/CHRYSLER and ask for James. I have bought several cars and trucks form them and always feel like i got the best deal possible.

No pressure!!

I took my time looking at all there inventory, both used and new and no one bothered me and I appreciate that approach. When I was ready I went in the used car office and hooked up with Steve. Steve was very helpful and showed me everything relative to what I was looking for and we test drove a vehicle exactly like I wanted. I then wanted to test drive a new vehicle for comparison so he hooked me up with James from the new car department. We test drove a few and he answered all my questions I had. I was not ready to make a decision and he did not push me to make one. After kicking it around through the weekend I showed up Monday and James fielded more of my questions and we test drove another two vehicles. James was so patient with me I never felt pushed into anything. I finally did come to a decision and he carefully went over every aspect of the purchase and paperwork so again I was comfortable. Everything went exactly as he said and I left there knowing I made the right choice in vehicles but more important, my selecting Moritz. Steve and James are easy to work with and professional.

Great

Very, very satisfied with the experience and help of Lyon as our salesman. We actually came twice on Saturday, and chose the grand Cherokee Laredo.

Satisfaction Guaranteed

We were greeted by Lyon who listened to what we had to say and then he showed us the perfect vehicle. It was love at first sight. The Jeep Cherokee with the Altitude package had everything we could ever hope for and more. Our test drive confirmed our first impression and we bought it on the spot. All of the staff were attentive and courteous. Bruce knew all the right ways to keep it in our price range. Thank you for making our second Jeep experience a delightful one. Thanks to Ron for making our Financing go smoothly and quickly.Thanks Moritz Family for making the Jeep buying experience a PleasureAL & RENEE LEDIG

Truly the easiest car deal I've ever done.

I'm a person who believes in paying for what you get, I also believe in supporting your local economy, so when I started this, I felt bad for taking my money to Tarrant CO., when we live ParkerCo.We have been treated poorly by the local Dodge dealer in WEATHERFORD, so when I spoke with Lyon, I knew exactly where I was going. If you MORITZ value customer service, you need to do what you can to keep Lyon, he is top notch! Thank you for the experience at your dealership!

New Ram

I went in for an oil change and was browsing the lot had some questions about a truck I saw Nic answered my questions and one thing lead to another and I ended up in a new truck. He worked with me to get the payments where I needed them really enjoy the people at Moritz this makes the third vehicle I have bought from them over the years.Thanks Nic.

Very Nice Experience

I wanted to share my experience at this dealership and with my sales persson Nic. He was very easy to deal with and helpful. I wasn't really liking the first car he showed me nor the payment, but that didn't stop Nic. He found a vehicle that was in the back lot and even had a discount which turned out to be the perfect car for me, I loved it. He stuck through the entire deal to include finance and paperwork and turned my car over to me by explaining how all the features worked. I ususally hate the car buying experience and dread the ordeal, but I have to say, Nic made it easy and stress free. I would certainly use this dealership and Nic again when purchasing a vehicle. Terry S.

Go See Nic Zaha!

Had a good time working with Nic and on getting a new car. He did a great job finding the right car for my budget. I've previously bought cars from Moritz and was glad to once again have some great help.

New car buying

Upon arriving at moritz Chrysler Jeep Dealership, we were promptly met my Mr James Honneycutt , a sales associate. He then proceeded to show us what we desired to look at and several more, at which time we decided on a 2016 Jeep Grand Cherokee. Mr. Honeycutt was patient and courteous through out the entire process. After we negotiated and came to an agreement, he took us to Finance Dept, where he introduced us to John R Kirk. Mr Kirk then proceeded to explain to us about the different warranties, which we initially told him No we were not interested. He continued to elaborate on warranties, which we were not pleased with, We believe he needs to understand when people say No they mean No.,having said that, we did purchase part of the extended warranty.which in our particular situation may have been the right thing to do. We just felt that we were being unnecessarily pressured. Mr. Honeycutt had no part in the warranty negotiations and we were pleased with his service. On our new Jeep we had two items. Installed, A hitch and A back up camera. The back up Camera was to be factory identical however, the back up camera did not have the back up lines. Is this Facory? We were unhappy with that. P.&S Hendry

Was a great experience

I'm would recommend this dealership to anyone. The experience was good. Lyon did all that he could to get me in the car I wanted for me and my family.

Made it easy

James Honeycutt was wonderful! He was patient with my buying timeline; which I really appreciate and made me want to return to him when I was ready! He was there willing to help to make sure I was completely educated on my vehicle before I left the dealership. Very kind man; would be delighted to work with him again!

Straight Forward and No Hassle

Generally, I avoid big city dealers. But, Moritz Dodge is the exception. Nic was polite and a true professional. His approach was straight forward and concise. He listened to what I said and directed me right to the vehicle I ended up purchasing. Thanks Nic.

James Honeycutt was Wonderful

We walked in nearly at closing and James had our trade in evaluated during our test drive. The deal was seamless, they were easy to negotiate with, and we drove out in our new Jeep that night!

Patient and Eager to Work With You

Lyon was a great person to work with and we never felt pressured in any way. This is our third vehicle purchased from this dealership and we would return again. If Lyon is still there, we would gladly work with him again.

We will be back!

Started our vehicle search via the internet. Found Moritz and was contacted by Lyon Alizna. The best one word summarization for Lyon is OUTSTANDING! He went to work immediately on pricing and trade value. He was very professional and friendly and made us feel like he valued our time and that our business mattered. He was helpful through the entire purchase and explained the details and followed up with every question we asked. The vehicle we purchased was accurately represented and looked awesome when we arrived. I will definitely contact Lyon with a future purchase. As to our finance experience, Ron Reed was great!! He made the finance portion of our visit enjoyable and stress free. He did a wonderful job with the details of our financing. We will contact Lyon first with our next purchase!

James Honeycutt was Awesome to Worth With!!!

I purchased a 2016 Chrysler 300s from James and he was great to work with and just a super nice guy. The internet price on the car was already good and we agreed on a fair price for my trade-in before I even set foot in the dealership. James worked very hard to get me the best trade-in value for my vehicle and in short order we made a deal. I would HIGHLY recommend contacting James if you are in the market for a car.I also worked with Sandra Borrego in the finance department and she was so sweet and a pleasure to work with. She went through all the paperwork signing, etc and I was out in record time.

Incredible Expierience!!!

Selection amazing!! Lyon was our salesman. He did not pressure us at all. He worked for us to get a great deal on our gorgeous Rubicon. He stayed late to see us off after our finance appointment and took pictures of us with our new Jeep. He explained each and every function of everything. There was not a question he did not have an answer for. He's AWESOME!!!

Ask for James Honeycutt.

If I was only rating the service provided by James Honeycutt, I wouldn't hesitate to give 5 stars. He was professional, straight-forward, and easy to work with. He didn't push on the sale like so many salesman do, but he only worked with us to get the car we wanted. Be wary when you go to the Finance Office. Our experience with John left a bit to be desired as he wasn't willing to take 'No' as an answer. Overall, it was a good experience and I would go back again.

Satisfied Customer

James Honeycutt was wonderful to work with. My husband and I were referred by a family member who had recently purchased from Moritz and had been very happy with price and service. We had been shopping around for quite a while for a new truck and knew what we wanted and what we wanted to pay. From the first call to the dealership - we felt confident we wouldn't have to waste a lot of time going back and forth on price or details as the price was right from the get go. From the moment we walked in James Honeycutt worked hard to find the exact truck we wanted and answered all of our questions during the test drive. Any doubts we had about going with a Dodge were gone after driving and discussing it with James and we were confident it was the perfect vehicle for our family. We had done a lot of shopping and research prior to purchase so we know without a doubt we got a great deal on our Dodge 1500 Lonestar from Moritz. James and the whole Moritz team did a great job and we will go there first for future vehicles.

Nick Zaha was great to work with.

From the moment my daughter and I pulled on the lot I knew that we were in good hands. Nick met us at the door, and he was polite and courteous. We knew what we were looking for and Nick took us straight to the Grand Cherokees we were interested in. After a test drive, Nick sat down and went through all the relevant information with respect to purchasing the Jeep we had selected. Once we made our final decision Nick set us up with the F&I salesman. While we were closing on the car Nick took the car to "make ready" and before we knew it the Grand Cherokee was ready for delivery. I would recommend Nick and Moritz without reservation when it comes to buying a new car.

Outstanding Service!

The quality of service I receive from this venue is second to none. I love the fact this dealership place such a high value in hiring prior military personnel. From Nic Zaha to Ron Reed the connection was awesome. Nic showed excellent patience during this process. Kieth Berdine was awesome as well. I would recommend and do business with Ron and Nic at any time.

Great service from Nic Zaha

Being a previous purchaser from this dealer I wanted to come a support them. Nic was exceptional in helping me, even in the blistering heat that day. He was patient with me and even followed up with me about my needs in getting a running board.I'm still getting use to the new truck, and possible issues with the Uconnect... but this doesn't relate to the wonder service I received from Nic.

Love my new car!

Thanks to Joe and Nathan for helping me get my new lease! Love my new jeep! Joe really worked to get me a great deal that I was comfortable with. So happy with my new wheels! Thanks guys!

Undecided

My husband and I visited this particular dealership twice, the first time Steve Williams was outside and offered to help us and let us drive a Jeep and answered most of the questions I had at the time and was very helpful but at this time I was only looking and couldn't make up my mind between the Jeep and a different car I was looking at so we did not purchase anything at this time. We came back a few days later to talk to Steve and look at a few more Jeeps and ask some questions, he was with another customer but Nic Zaha was there to help and offered to take over where Steve left off if that was ok with us, it was and Nic was great and very helpful and easy to talk to and answered all of my questions and needless to say we left with a brand new Jeep later that day with Nics help!!! Thanks Nic!!! The finance department was awesome!!!

Awesome!

I walked in unsure of what my options were. James sat down, spoke to me on my level and explained everything in a way that made me feel comfortable. The price was right and I am soooooooo happy!

Quick & Easy

I had a great experience buying my Dodge Ram. Very quick & easy no hassle process. Great customer support through the entire process. Very friendly & knowledgable staff.

Best vehicle purchase in my opinion

Jose Olivo and the guys at Moritz took better care of us than the leasing company ever did in my 15 year relationship with them.

Great Experience

I have purchased quite a few vehicles in my lifetime, and I have to say the most recent purchase was by far my most enjoyable experience. Colin McDonald at Moritz Dodge/Jeep was by far the most low pressure, customer-centric sales person I have ever dealt with. I HIGHLY recommend anyone looking for a vehicle give him a call, you won't be disappointed!

Great people and sales experience

Great friendly people that are there to make sure you are completely satisfied!They really take care of their customers! I would definitely recommend going here.

Disappointed

I was overdue for an oil change. I paid for oil changes as a service in my purchase of the vehicle. I waited 2 1/2 hours before checking on my car just to find they not only hadn't they done the oil change, they hadn't even put it in the computer. My father just passed away and I wasted valuable time sitting there for nothing. I can get an oil change anywhere and NOT have to sit for hours waiting. And I usually have to sit there for a minimum of 1 and 1/2 hours everytime. My time is more valuable than that. Life is too short.

Easy, painless way to buy a new vehicle.

James was great to work with. Made car buying very easy. Would definitely recommend this dealership and salesman to anyone in the market for a new car or truck.

Great product and great customer servisce.

I don't like shopping for cars but this was a great experience. Lyon made it an enjoyable experience. I wouldn't hesitate to come back again!

Very smooth

Lyon was very easy to work with and did an excellent job explaining the various aspects of the truck and options on the purchase. Also Steve in the Finance department was very professional and was easy to understand the process.

2016 Dodge Durango

Very Good Experience With Lyon!! No Pressure And Was Very Upfront!! Would Definitely Recommend To Go To Moritz For A New Car!! Very Happy With My Purchase!!

Great New Car Experiance

Lyon Alizna helped me find exactly what I was looking for at a great price. This was an exceptional buying experience!Thanks Moritz and Lyon.

Love my new jeep thank Lyon!!!

Lyon alienated, I was able help me find the perfect jeep wrangler unlimited with what I was looking for over the phone,and online. I Totally recommend him!!!

Factory Ordered a 2016 Jeep Wrangler Rubicon

I was in the market to purchase a new Jeep Wrangler. However, none of the dealers in the DFW area had what I wanted in stock, I worked with James Honeycutt to custom order my Jeep from the factory. The process of ordering from the factory, trading in my existing vehicle, and finalizing the sale was much easier and faster than I expected. Everyone at the dealership was very friendly and helpful. I would purchase another vehicle from here.

2016 Ram 2500 Megacab 4x4

Lyon, my salesman was knowledgeable and quick to help with finding the right truck at the right price. The negotiation process was simple and fair. Thanks for a great expericnce.

Extraordinary!!

This was the best dealership I've ever been to! They really care about you as a person. James Honeycutt & the GM Dick were a pleasure to work with. I will send everyone I know to them because they are excellent at what they do. They went above and beyond to make sure that I got the car that I wanted and that I was happy. So ya in financing was wonderful as well. She gave me all the information I need and explained everything so eloquently. Just honest to God good people!

Easy & Professional

Didn't have exact match we wanted on the lot, Nic took the time to locate one, gave us a price and timeline if we decided to buy. Went home to discuss then called with a yes. Timeline was met with no additional "oh by the way" issues. Good price and professional service cfrom sales or finance....

Moritz Dodge

Great experience with the sales staff who gave me by far the best price around on a 2015 Challenger scat pack. Minor hiccup with the finance department while getting interest rates but otherwise a smooth experience.

4th Jeep purchased

4th time to purchase a Jeep, first time to purchase from Moritz. I can honestly say I have not had a more pleasant experience with a dealership. Right from the beginning, my salesperson was respectful, helpful in my decision making process, and supportive of my intent to test drive numerous vehicles before making my purchase. Highly recommend these guys to anyone!

Jeep Purchase

I have been a Chevy guy for the last 20 years but found myself in the market for a Jeep. I have bought my last 3 cars at Moritz so was happy to see they had a Jeep section as well. As usual the excellent service and process this dealer uses made the experience an easy one. My sales rep Rodney Smith was knowledgable, friendly and made the experience painless. I think it was about the least amount of time I spent in a dealership in my life. I would highly recommend this dealer for anyone that wants excellant service.

Excellent Experienc

This the first time purchasing from Moritz and especially a Dodge product after years of only Chevy trucks. Rodney did an outstanding job finding the very best incentives for Women Owned Business and utilizing rebates for the (4) trucks we purchased.All the paperwork was orderly and organized and my time was perfectly considered.You have a great employee working for you - (because he was a former DFW Movers & Erectors, Inc.employee) and may his Sales multiply abundantly.Joanne M. Ingle/CEO DFW Movers & Erectors, Inc.

Great Experience

After visiting two other dealerships we decided to try one more just to compare and decided that day to go with Mortiz. Everything went smooth. Jose was very friendly and knowledgable and Dusty made the financing part easy. Shortly after leaving we found scribbles of marker on the back door inside. The vehicle was new but had 500 miles on it. Sent Jose a message and he got is fixed right up with someone from the service center that specializing in reatorations. Looks brand new again with no sign of the marker. I would buy from this dealership again.

Great experience.

I was nervous going car shopping alone as I'm a 27 year old female. I was concerned that I wouldn't be taken seriously. From the first moment I met James Honeycutt, he was respectful, genuinely nice, and easy to work with. I told him what I needed to be able to make a deal- and he made it happen. They didn't have exactly what I wanted on the lot, so James searched the area and found exactly what I wanted. Beyond happy with my experience at Moritz Chrysler Jeep Dodge.

Service after the sale.

I was in need of assistance in learning how to flat-tow my new Jeep Rubicon. My salesman, Nick Zaha, quickly found the answers to my question and walked me through the procedures to safely tow my Jeep. This great service-after-the-sale was really appreciated. It just reinforces my feeling that I bought my Jeep at the right dealership.

Wonderful experience.

I had the best salesman Mr. Jose Olivio. He was very helpful and got me into the car of my dreams. I was very happy with him and this dealership. I will continue to come here in the future for all my car needs.

Great experience!

Very helpful employees and easy time purchasing my new Jeep Grand Cherokee. I highly recommend Jose and this dealership if you are looking to buy a Jeep.

Nice Zaha and finance team rocks!

I came I to do a trade on my Sahara. I love my Jeep but needed lower payments. I got a Grand Cherokee with the bells and whistles I really wanted for the monthly payment I wanted!Thank you Nic & team!

It was great

Lyon the salesman was very easy to work with he did everything he said he would no surprises everyone we worked with was very helpful. Love the car and I will be back.

Awesome

I was in the market for a new vehicle and had my sights set on a particular model. All of the dealerships that I had visited prior were not cooperative with me wanting so see a specific vehicle. Everyone wanted to sit down and get my info, then look at all the models together. When I went in to Moritz, on a whim, Lyon shook my hand, listened to what I was asking for, and took me straight to the vehicle I wanted. A few days later I was able to take the vehicle home to surprise the wife, and then we signed paperwork. The whole process took less than a week and I got exactly what I asked for from the get go.

Best dealership experience I've had in a good while.

Everyone we dealt with at Moritz was courteous and professional. Will definitely return for future purchases. And would definitely recommend Moritz to my friends and family.

Got a great truck

Went looking for a a new truck and after a few bad experiences came to Moritz. Nic went out of his way to help me find what I was looking for. Happy with the deal I got on a 2016 Ram.

Trade-in 2013 Jeep after taking to service and purchase new

I was bringing my 2013 Jeep Wrangler in for service and now own a 2016 Jeep Wrangler. The process from the service to getting into a new car was seamless. Thanks everyone for great customer service and your attentiveness.

Lovin' my new Dodge Ram Pickup!

My first contact person was Lyn Sheppard and she was very helpful. She then directed me to James Honeycutt in Sales and with his help,I left out with a great looking pickup! I recommend this dealership highly!

Good Experience

Steve Livingston helped me get my Jeep Renegade a few weeks ago. He was really helpful and was even able to do a dealer transfer so I could get the color I wanted. Steve made the process easy and I would recommend him and Moritz to anyone looking for a new car.

New Cherokee

Our sales person was Jose Olivo he was very helpful and service was great we reccomend him and the dealership they went above and beyond

Great Experience!!

I was very impressed with Moritz and with James Honeycutt. He was patient and flexible when I was changing my mind on what trucks to test drive. I'm always nervous driving a lot car with a dealer in the car but he made me feel at ease. I bought a truck and the whole process was smooth and easy!

Good car buying experience

James Honeycutt was very easy to deal with. No pressure at all. I believe he found me the best possible deal on the Ram 2500.

2nd new car from a dealership I trust

I purchased my first ever new vehicle from Moritz, and when it came time to get a second they got my business as well. The staff is fantastic and they always treat you like family. Nic Zaha was my POC for this latest purchase, and he went well above and beyond. He not only had my new vehicle looking great, but he also helped me move all my items over from my previous vehicle to my new 2016 Charger. He also set up all phone and Uconnect. I don't know when I'll buy another new car, but when I do Moritz will be on the top of my list.

Excellent 5 Star New Jeep Purchase Experience At Moritz Jeep

The purchasing experience at Moritz Chrysler, Jeep, Dodge, Ram dealing with Bruce Chatterjee-CJD Sales Consultant, Dick Titterington-General Sales Manager, and Luiza Trembley-Finance Manager was outstanding for my daughter and me purchasing a new 2016 Jeep Patriot Sport. All three individuals were extremely knowledgeable, personal, and professional. There was no pressure, no back and forth "games", and my daughter received a great deal and value for her tradin. Bruce Chatterjee did a very thorough job of demonstrating and explaining the differences and features on the two vehicles my daughter was interested in. She comfortably made her decision. The finance details were pleasantly, accurately, and professionally completed and General Sales Manager Dick Titterington followed up to make sure all went smoothly which it did. My daugher loves her new Jeep. This is the 3rd new vehicle we have purchased from Moritz Chrysler, Jeep, Dodge in 4 years. Their people are great and you deal with the same people year after year which is NOT common in the car biz. Thank you. Phil Baldwin, Keller, TX

Steven Livingston

Steven was very easy to work with. He got us the deal we were looking for with very little hassle.We would definitely return! Thank you,Clark DeeversTomi Deevers

1500 Ram

Want to Thank Steve Livingston for going out of his way to put up with us.We had him trying out all kinds of cars trucks moving everything looking for vehicles for us to try to see if we liked. Stayed way past time just to make us feel like we wasn't rushed to make a decision. He was the best we had been looking to get a Gmc pickup and had been looking for 2 months but no sales person could hold my husband attention long enough to get one sold but Steve did. So thank you Steve the hunt is over.

Simple-fast-friendly- professional

All I can say is WOW!! These people take care of you and treat you the way you want to be treated!!GO SEE- Dick-Bruce in sales and finish with Kirk in finance!! Quick- simple and SUPER knowledgeable people. Don't waste your time -- go see these people first! KB

First Time Buying a New Car

Going into the dealership I already knew which car I wanted. I saw a 2016 Dodge Charger SXT on their website with all the features I was looking for and at a decent price listed on the site. Nic Zaha was recommended to me by a coworker and he was sitting out front waiting for me when I got there. I told him about the Charger I saw listed online, he brought it out, I test drove it, loved it, and decided to buy it. The price listed online is what I paid (not including taxes and warranty), which I thought was fair.Overall everyone was very friendly and accommodating. The whole process was pretty painless, which was nice since this was my first time buying a new car. Now I've gone from a used 2002 Saturn SL2 to a new 2016 Dodge Charger SXT with nearly all of the features available. I'd highly recommend this dealership if you're looking for any new Dodge, Chrysler, RAM, or Jeep vehicle.

Quick Responsive Service

I buy company vehicles for our salesmen & management staff. We have bought several vehicles from Moritz Chysler Jeep over the past 8 years or so. The reason we continue to do business with Moritz is the service they provide. We don't want to spend a lot of time in the car buying process and the folks at Moritz seem to understand that time is important to a business. The buying process we enjoy with Moritz has evolved to a point where we just call the dealership, tell them what we are looking for and they respond with the vehicles they have that meet our requirements along with a competitive price that allows us to purchase within our vehicle budget. The most recent purchase was handled by Steve Livingston who provided quick and excellent service. Steve provided us with a vehicle and pricing the same day and we had a deal! Steve organized the entire transaction along with having the vehicle ready on the date desired, and arranging for me to complete the purchase with the Moritz Finance Manager (Ron Reed) I prefer. Steve did this despite having to leave town to attend a wedding the day the financial transaction was completed. That's great customer service and I appreciate it! That's why I continue to buy our company vehicles (and multiple personal family vehicles) from Moritz!

2016 Challenger

Walked around the lot looking at 2016 Challengers, and Nic Zaha walked up and asked to help, we test drove the 2016 Challenger and I told him we were testing driving other cars and would let him know our decision. Before we left he thanked us for coming in and made suggestion for other dealers to test drive the Mustang and Camero. NO pressure to come back. However we did come back and purchased the Challenger from Nic.

First Time Jeep Owner

My husband and I went to Moritz to trade in our Dodge Journey for a Jeep Cherokee. We always use Moritz for our service needs so we felt like we would try them for a new vehicle. Mind you, I was not prepared for the whole process of buying a car and going through all the headache. But I got a surprise when I met James Honeycutt. He was our salesman and I have to tell you, he went above and beyond any salesmen that we have ever dealt with at any other dealership in the past 15 years. We went one day to test drive different makes and models with 3 different dealerships, and then the next day we chose Moritz to come back too. James was not pushy at all on either days. He was very patient with me, super nice, extremely helpful through the whole process, and definitely had knowledge of the vehicles. I am very happy with our Jeep and am in love with it. We got a Jeep Cherokee Latitude 75th Anniversary Edition with all the bells and whistles. It drives so smooth.Thank you James Honeycutt for giving us a good day!

Purchase of dream vehicle

James Honeycutt was helpful, informative, patient and DID NOT use high pressure sales techniques which I really appreciated. I would recommend him without hesitation and would use him again when looking for a new vehicle.My only disappointment was the quality of the make-ready process. The jeep had been wiped down with a rag that left streaks. The first thing I did when I got home was to wipe down the entire Jeep with a clean rag to let the clear coat finish really shine.

Very Happy JEEP girl

I was not looking forward to the process of buying a new car. Until I met Rodney Smith. He is the best and went above and beyond to find the exact Jeep I wanted.

Great experience

Just want to say that the experience was great . This was my third car I bought from them at Moritz . Looking forward to buy another one for my child. Highly recommended.

Satisfaction!!

My husband and I both walked out with brand new Jeeps!! Nic Zaha was very helpful and patient. We got a great deal and we now bothe have new cars!!

Very Easy

James was great to work with and very helpful/ knowledgeable. He helped me get a good deal on a demo diesel and made the process very easy. Dustie was also very friendly in finance. I got a bedliner sprayed a few days later, and the loaner process was very quick and easy. Unfortunately I do not remember the genleman's name in Service. I got to drive the 5.7L Hemi as a loaner, which made me feel even better about buying the diesel once I saw the MPG.

Awesome customer service!

My salesperson James Honeycutt was very professional, knowledgeable and patient. He really took his time explaining all the details and options that were available for me. There was no pressure at all and he was willing to work with me all way. At the end of my purchase, he helped me set up my phone with the new car and showed me all the car features. I would definitely be coming back to this dealership. Thanks for a wonderful experience!

Mr Wonderful

Steve Livingston really helped my nephew get the car of his dreams. He has been looking all over Texas from Houston to San Antonio, Austin to Frisco for the best deal around. There was hail damage in Frisco, unfriendly salesmen in Arlington, just not quite the deal in South Austin but Mr Livingston made it happens for him. We were able to negotiate a more than fair price, sign and drive out. My nephew is more than content with his purchase. Definitely checkout 9101 Camp Bowie West and ask for Steve Livingston, he was truly Mr Wonderful

pleasent

we had an pleasent and friendly help in getting my dream car that i wanted. they help we received was very quickly and helpful. Thank to everyone that help me to get my dream car.

Great

Very friendly staff, fast services, sales man was very dedecited to our standards and needs, would highly recommend family and friends very satisfied with the purchase of my new car

Zero Pressure Sales!

Faster than I intended to, I found myself spending all of April 23 (Saturday) looking for a new vehicle. The first stop was Moritz Dodge where I met salesman, Matt Armour. I told him what I was looking for and what my price range was. He quickly located 3 vehicles for me to look over and test drive. I settled on the Durango, but also knew I needed to pursue due diligence and proceeded to 3 other dealerships. After meeting with 3 other salesmen, driving 8 different vehicles (total), and looking at even more, I was right back at Moritz Dodge. Matt was BY FAR the ABSOLUTE BEST salesman: he simply provided what I was looking for, answered my questions, and told me about the product. There was no pressure "to drive this car off the lot TODAY!" or any other such nonsense. He simply let the product sell itself, and his confidence that he had provided me with the best vehicle for the best price was not only unshakable, but made me feel confident in my choice of vehicle. When (twice!) I left Moritz to go look at other dealerships, Matt expressed his understanding and simply encouraged me to call him and tell him my decision, whatever it was. Hindsight is always 20/20; had I known that morning what I figured out at 7:30 that night, I would have been able to save myself at least 8 hours of running around exhausted. On Monday, April 25, Matt had the Durango ready for me to pick up, and Ron in the finance department had me through the paperwork and out the door in my new vehicle quickly. Both Matt and Ron were terrific in answering all of my questions, going over details with me, etc. I fully expect my next vehicle purchase to be at Moritz Dodge.

Very Friendly Service

Would definitely recommend as I had 2 pleasant and headache free visits at Moritz while shopping for a new Chrysler 200 S. Nic Zaha was great to work with and got me a great price rather quickly.

Easy, Fast and Great Car Buying Experience

My truck was totaled in the March 2016 Hail Storm and I was looking for a new Jeep Cherokee. I showed up and was greeted immediately by James Honeycutt. He helped me find the Jeep I was looking for and at a reasonable price. I had a gap in time to when I could purchase my Jeep, James made sure that my Jeep was there for me when it was time for me to purchase. When the time came we mostly communicated via txt message and all I had to do is show up the next day sign a couple of papers and I was driving off the lot with my 2016 Jeep Cherokee! Great Experience! James also, took the time to go over my the Jeeps features and even paired my phone to my Jeep. Amazing!!

Helpful People

I want to express my appreciation and immense satisfaction with James Honeycutt and Jim Beasley at Moritz who handled my recent Jeep purchase.. Both are great guys! Also, Ron Reed who handled the financing and paperwork - he was very clear and made that process easy. Thanks, Fred Harrison

Wrangler purchase

We spent more time at another dealership "not" purchasing a Wrangler than we did actually purchasing one from Steve and Nick at Moritz. It was a refreshing experience. They were straight forward with us and very cooperative with each other. The sale was completed without any other personnel being "brought in."

Easy!!!

I'm a first time new car buyer, the gentlemen at Moritz made the whole process easy, simple and stress free! Bruce Chattetjee made the process as easy as it could have been. I highly recommend you see Bruce if you are needing a new car. All around great friendly staff and never felt pressured or intimidated.

Awsome Expetince

Sales side was great, finance a tad slow but great in the end as far a wallet was considered really went out of their way to find best options/ deal for me!

THE BEST CAR PURCHASE EXPERIENCE HANDS DOWN!!!!!

The BEST EXPERIENCE encountered in Buying my new car!!!! I was able to find my Challenger online after visiting the Dealership, sent Rodney and email to make sure it was still available, he immediately informed me it was I went down there looked at it and made a Purchased it!!! Very friendly and accommodated my disability and being in a wheel chair by bringing the vehicle up to the ramps. No Pressure Sales, always responded to my emails and calls. TWO THUMBS UP TO MY SALESMEN!!! MADE MY PURCHASE VERY PLEASANT!!! THANK YOU!!!

Low stress process

Was able to shop effectively in a low stress environment. Matt provided good information and was patient with test-drives. We would recommend this dealership.

Great Experience

Happened to find a jeep I really wanted online at the Moritz dealer. Went down there and they handled everything very professionally and easy going. They also worked with me to make the car I wanted affordable.

Friendly!!

James was very friendly and answered all my questions and concerns. I will definitely recommend Moritz's dealership to my family and friends. Thanks again James for all your help.

Great Experience!

Nick Zara was very helpful and made sure that all of our questioned were answered promptly. Everyone at the dealership was very friendly and courteous.

Best car buying experience I've ever had

I drove to the dealership from about 230 miles away from where I live. I came to the dealership because I was looking for a new Dodge Charger SRT and they are the only ones in Texas that had exactly what I wanted. When we got to the dealership my wife and I were both tired not only from the drive but because we also had went to Six Flags earlier that day. We were not in the mood for a long drawn out exhausting sales process. To my surprise though we had the exact opposite. Matt Armour was my salesman and was the best I've ever dealt with. For me that's saying a lot because I'm in sales myself. When we got to the dealership he had the car I came to look at sitting out front and ready to go. We started with a test drive and I ended taking the car home at the end of the night. Ron Reed was also our Finance guy and was also top notch. I cannot say enough good things about Matt and Ron and their impeccable customer service and would recommend them with full confidence to anyone.

Great experience!

Jose was great to work with. We left the dealership happy and would recommend our family/friends. He took care of us and I want to thank him for that!!

Great experience and came out with no regrets and excited!

Nic Zaha was a pleasure to work with. He was not pushy at all and very knowledgeable about the Jeep models and inventory on hand. It turned out that dealer advertised rebates were not available on the specific Jeep Latitude that I was interested in which was a disappointment initially as the price on window disclosed those rebates. Nic was able to search his inventory and point me a different car with similar options that did qualify for the rebates and turned out to be a better deal for me. The Financing team (Ron Reed) was also a pleasure to work with and efficient. We were able to close the deal fairly quickly. I would definitely recommend Nick and Moritz!

Great experience

I had a great experience at this dealership. They worked hard on getting me the car that I wanted. Very friendly staff & overall environment. I will definitely recommend them.

Great experience with salesman

Deal was handled promptly and courteously , with no pressure, vehicle was delivered clean and properly prepped . The salesman was knowledgeable about the product and respected my wishes and time

Friendly and helpful!

Everyone was friendly and helpful. I enjoyed my car buying experience. I would recommend to friends and family. Thank you James for all your help

Steve Livingston

Over the years, I have bought a number of cars and trucks from Moritz. Most have been from Steve Livingston. I like to be able to go back to the same salesperson each time I am looking to buy a new car or truck. Steve knows the type of vehicles I like and if they don't have what I want, he'll find it for me. That's what just happened when I bought a new 2015 Grand Cherokee Summit. It was exactly what I was looking for right down to the color, a CD player and skid plates. Steve, along with his sales manager, were able to get a deal worked out with another dealership in another part of the state and deliver it to me the next day. I want to thank Steve and Moritz for making my car buying experience easy and enjoyable.

My dream jeep

What a great experience buying my very first car on my own! James Honeycutt was very personable, helpful and got me the Jeep of my dreams! James and Luiza at MORITZ never made me feel stupid for not knowing anything about purchasing a car. I will definitely refer to all my friends! Thank you, Moritz!!

First Class Car Buying Experience from Afar

I was in the market for a new vehicle for my spouse that had room & was good on gas. When I began my research I had narrowed it down to three SUV types that met my criteria , one of which was a Dodge Durango. I was surprised when I saw on the internet almost 300 miles away from where I live that Moritz Dodge dealership had a new 2014 Dodge Durango Limited that met most of my criteria. This vehicle had less than 300 miles on it and was a few thousands less than the 2015 &'2016 Dodge Durango limited and for the most part had more equipment. When I contacted the dealership, on march 8, 2016, Jose Marmolejo salesperson from the dealership contact me. His attentiveness to my numerous request for information was handle with relative ease. When ever I had a minor concern he was able to convey them to Dick Titterington (General Sales Manager for Dealership) and they were immediately resolved to my satisfaction. Thanks to all the personnel At the dealership who I had the pleasure of meeting made this one of the most refreshing car buying experience in over 30+ years of buying new cars. Would definitely be back.

He made it Happen

I walked in knowing what truck I wanted and what all I wanted the truck to have. James searched and searched and showed me a couple trucks till we found the one I wanted. He was patient and didn't pressure me.He was extremely helpful and I would highly recommend him and the dealership.

Service without a rip off

I'll make a long story short. I am from out of state and had to put my dodge caravan in the shop. Wouldn't you know that the problem I had never appeared when the service department tried to diagnose the problem. They ran several tests to find the problem. Robert Pilgrim the service manager recommended they keep it another day to detect the problem. When I picked up the vehicle and asked how much I owed I was surprised when he said nothing! He gave me a detail of ALL the tests performed and I know most service departments would have charged a diagnosis fee. I highly recommend them within a doubt.

Love my new car

Steve was really nice and patient with me, he answered all my questions and was very knowledgable. Thank you so much I had a great experience buying from him. I will be letting my friends and family know of this dealership as well as Steve!

Bought my Wife a new Jeep

My wife had a 6 speed manual Jeep Wrangler and was starting to not like it as much driving the 6 speed. Wasn't really serious about trading till I got a call from our salesman Clay Ewell and everyone else that help we got an awesome 2016 Jeep that my wife is so happy about and just loves with the few upgrades she got . We got the discontinued color Granite Crystal Gray that come back in 2016 and could not be happier with our purchase.

Birthday Surprise

Dad and Sales Consultant, Nic Zaha, got together and did an ultimate surprise on my 16th birthday March 10th of this year. I've been dreaming of a jeep for 5 years and all I've ever wanted was one. Mostly everyone at my school knows how obsessed I am with them and my dad has been saving up for a white jeep for a very long time.March 10th comes around and I go to school just hoping after, there'd be a beautiful jeep waiting for me outside or when I get home. so I optimisticly go throughout my day and as soon as I get out of school I call my dad wondering if he had it already or if I was going to get one and he told me that we could go look at some that day. Being me, I got super sad because I wanted it to be a surprise! We collected my friends and sent out for a birthday dinner and to see some jeeps. Moments later we arrive to a car dealership in Granbury Tx to look at some jeeps but they didn't meet any of my standards (white, 4 door, white hard top). After 5 minutes my dad told all of us he wanted to go see another car dealership before they close so we set out to Fort Worth. When we arrived at Moritz, I saw a few jeeps that were absolutely beautiful. A Sales Consultant by the name of Nic Zaha came out to see me, my friends, and my dad to introduce himself. He asked me what I wanted and I gladly explained my standards. "We just sold a jeep about two days ago with those exact same standards. It's inside if you would like to come look at it to get ideas."I look into the front of this glass building to see a BEAUTIFUL white jeep and it's perfect. I instantly get so sad because as we walk in, it has balloons and a giant red bow on it. I thought it was for someone else's birthday and it made me so sad that day was my birthday and I wasn't going to be able to get what I've dreamed about for 5 years and all I've asked for. but I sucked it up and investigated this beautiful jeeps interior and everything about it. it was simply perfect. as I'm standing off to the side, Nic and my dad are talking and my friends are just sitting around waiting for us to leave. Nic walks over to me and says "Mattie would you like to have the keys to your new car?" as he hands me jeep keys with a note saying "Happy Birthday Mattison".Instantly I began to bawl and I'm just stuck to the ground and I can't move. it couldn't be real??? this couldn't be mine! I run over to my dad and he's crying and i hug him so so so hard. it was a dream come true and Nic and my dad played it off so well. I've been driving my new baby for 3 days now and it's the most perfect thing in this entire world. The service is absolutely amazing and I'm so very thankful for Nic Zaha being the caring man he is and doing this with my dad for me. Such a dream come true!!

First purchase through Moritz Dodge

This was my first purchase at Moritz Dodge dealership and would highly recommend them. My sales consultant was Jose Olivo and he provided a very thorough explanation of two vehicles that I was interested in. All options were being evaluated to offset negative equity in the deal. After a test drive of a model that I was not really considering, I was convinced this was the car to get based on my current situation. I would like to thank Jose and the Sales Management team for their patience in negotiating the final purchase.

Steve was honest and helful from A to Z during my purchase.

I went to 3 dodge dealerships before i found the customer service i was looking for. Steve met me in the lobby of the dealership and was honest and cordial from start to finish of my purchase. He worked with the sales manager to get me the price i wanted to pay for my new truck. I would highly recommend you ask for Steve Livingston to be your salesman. He is knowledgeable and answered all my questions. Thanks Steve.

Great Service with No pressure

James was very helpful...as soon as he saw us he offered to assist us...we originally were waiting for a different salesman and he understood and did not pressure us. As time went by and our interest grew for a vehicle that our original salesman was unavailable to sell to us, due to the make of vehicle, we went back to James and as well showed us our car with no pressure...he tried time and time again for us to get the car we wanted as we are a young couple and he knew he would try his best to make it happen for us. Thankfully he did and we got our first car under a great experience!

Good Experience Twice

Moritz CJD is the only dealership I have ever returned to for another car purchase. I drove past two other Dodge dealers to get there. They have realistic prices listed for their vehicles and they have treated me well, like a person they would want to see again. I want to thank Steve Livingston very much. He went to a lot of trouble to find another Challenger for me after I showed up unannounced and found they had just sold the one I was looking at.

Purchase of new Rubicon 2016

inventory was very good although only 1 jeep rubicon 2 door, with standard transmission was available. James was exceptionally well informed about the jeep i purchased and covered all my questions very well. I have avoided dealers in the past because of how they twist your arm but this was not the case here. Best dealer lot I have ever been on. Thanks to all.

a,r. ortiz

just purchase a 2016 dodge ram lone star, mr steve liveingston was very honest,straight,forward, very please will recommend to others, will go back ,no problem, great job steve...........

Purchase New Vehicle

On 3 March 2016 I purchased my 4th vehicle from your dealership. Before visiting your showroom/lot I decided what I was looking for and the price range I wanted to pay. My salesman was Nic Zaha and he showed me 4-5 vehicles on the internet and then we went out on the lot. I liked the first one I saw and told Nic if the price was right I wanted it. He quoted me a price which I felt was very fair and told him I wanted the car. I took the quote to my bank and got a cashiers check and returned before the car was out of "make ready". After I got the car Nic took the time to explain all the new features on the car I was buying vs the one I traded in. He is very knowledgeable of the product he is selling and very patient if I didn't understand something the first time. Overall, thus far, a very pleasurable shopping experience.

Very satified

I was very impressed with my salesman Nic Zaha, He was very knowledgeable about your Truck inventory. Nic helped me find the right truck ,with the right package for me.He helped me get all the rebates I was entitled to and a great price on my trade in.Very happy with Moritz and found Nic very friendly and easy to work with.. Also a shout out for Dusty my finance guy, very helpful .

Purchased New Jeep Grand Cherokee

Had a very seamless experience in purchasing a 2015 Jeep Grand Cherokee. Steven helped guide me as needed and helped highlight a few other options. We had our new car and financing within 2.5 hours of being on the lot.

Very professional

Was super impressed with how fast and knowledgeable my salesman Matt Armour was. He found the exact truck I was looking for, gave me a great price on it and gave me a great price on my trades could not be happier with Moritz and Matt.

Bought a second Jeep Wrangler here

Bought a Jeep Wrangler here 2 years ago. Had great customer service. Bought a 2016 Jeep Wrangler here yesterday with the same salesman, James Honeycutt. He was very helpful and I would highly recommend him and the dealership!

Very Efficient and Professional

If you're looking for a new vehicle, Moritz is the place to go. Everyone I worked with was extremely helpful and professional. I initially spoke with Jackie who sent me all kinds of information then hooked me up with Nic Zaha. He was so helpful and patient as we worked through the process of deciding on then ultimately buying our new Durango. We will continue to use this dealership for our auto needs. Thank you Moritz Team!!!

Very exceptional

I am eighty years young. I have bought several new cars in my time and this was the least stressfulexperience I have ever had thanks to Nick at Moritz dealership on Camp Bowie west in Fort Worth, Texas. He was very professional in each step of the process, right through to explaining in detail how each function on the car worked. Not once did we feel pressured, what a change from most car salesmen. If the service is as good as Nick, it's a five star rating from a well satisfied customer. We will recommend you all to our friends and family.Sincere Thanks,Betty Jones

Pleasant, professional and accommodating.

We have purchased 6 vehicles from the Moritz dealerships on Camp Bowie west in Fort Worth over a 6 year period and never have we felt anything other than being appreciated as customers. All encounters have been both pleasant and professional. Steven Livingston aka Steve has been our sales personif choice for most purchases. I recommend both the dealership and Steve to all who will listen.

5th new vehicle

This is my 5th new Jeep from Moritz in the past 2.5 years. James Honeycutt makes our experience quick and painless. We're normally in and out in an hour and a half.

Fast, amazing service and great prices!

I was in need of an immediate vehicle since I lost mine in a car wreck. I went up to Moritz chrysler jeep dodge and was welcomed by Rodney Smith. He was very knowledgeable, able to help me get what I need for my family and a great price and made helped make the process go by fast and smooth. The best buying experience by far. I will definitely be coming back to Moritz for my next vehicle and will be telling everyone to go to Moritz Chrylser Jeep Dodge for their car buying experience.

Outstanding

The process of buying a jeep was made into a pleasant and informative experience!!!! Thanks to Ej I am Very Pleased with the service. Thanks again Ej!!!! James

Best car buying experience!

Our experience was great. The truck was pulled up in front clean and ready for a test drive. Bruce was awesome at explaining everything and getting all the details so we could make an informed decision. The process was quick and painless. We then went to sign all the finance papers and Dustie was helpful at giving us all we needed to know and the process was again quick and painless. Best experience I've had buying a vehicle.

Steer Clear AutoNation Fort Worth and go Straight to Moritz

My wife and I recently purchased a Jeep Cherokee from Moritz / Chrysler / Jeep in southwest Fort Worth and had a wonderful car buying experience. Unfortunately, I cant say the same for our car shopping experience at AutoNation Fort WorthPrior to deciding to purchase our vehicle from Moritz, we test drove another vehicle from AutoNation. They told us to hang onto it for the weekend to see if we liked the vehicle enough to purchase it. We did but in the process we noticed Moritz had competitive prices of the same vehicle. So, we decided to take a look at their inventory before making a final decision. Why not find the best deal since we are the ones spending the money?We worked with Colin McDonald and Clay Ewell at Moritz. They were great! They both were very professional, helpful and made the whole car buying process easy and enjoyable. I would highly recommend working with either of them when you visit Moritz!The unfortunate part of our car buying experience came a day later when my wife returned the vehicle to AutoNation. Don Bailey, the used car manager came out and belittled my wife while she had our two year and one month old daughters with her. He told her how unethical she was and was even hesitant to return the keys to her own vehicle! He was completely insensitive and put her in tears because we decided to purchase a vehicle from another dealership! Not the way you treat customers and ESPECIALLY NOT THE WAY YOU TREAT WOMEN!!!After speaking to Larry Bachman the GM of AutoNation he agreed Don handled the situation poorly and never should have said anything to my wife. He was completely out of line. What was more frustrating was Larry had to apologize for Dons actions. Apparently Don had no remorse or inclination to apologize to me or my wife directly for his actions.Lesson Learned: When you are shopping for a vehicle steer clear of AutoNation Fort Worth at all cost and go directly to Moritz / Chrysler / Jeep in SW Fort Worth. They really understand customer service and are willing to go that extra mile to make sure the whole car buying process is enjoyable!

Fast and easy purchase

Buying a new truck was fast and easy. Our sales person, James Honeycutt, was very knowledgeable and handled our purchase efficiently. Our finance person, Scott Tiner, was very friendly and took care of financing very quickly. It was the best car buying experience we have ever had.

Steve Livingston

I have worked with Steve on buying new cars for 6 years, as always very honest and trustworthy. Just bought my wife a new jeep. Also good experience for my wife. Highly recommend Steve and Moritz to anyone. Very good experience.

2016 Dodge Durango - great experience

Highly recommend James Honeycutt at Moritz. We ordered a 2016 Durango and he was always immediately responsive when we called to check on status of delivery. He was very knowledgable and patient when walking us through all of the features after purchase. It was a pleasure dealing with him and we are very happy with our shopping and purchase experience with James and Moritz!

Lots of Patience

The entire team at Moritz was awesome and incredibly patient! The Jeep Manager, Keith Berdine; the Used car manager, Richy Harder; and especially my sales assoc. James Honeycutt; all answered multiple questions and helped me figure out the best deal. James took a great deal of time walking me through the Bluetooth technology of my new Jeep Cherokee.

my Xmas jeep!

We went shopping and price comparing at just about all the jeep dealerships in ft worth and Arlington . Our first stop was moritz since it was close to our home and business. We met James Honeycutt and he listened to us and showed us what they had to offer. We needed a jeep latitude. What we needed they didn't have in stock. He said he had a couple coming and would let us know when they came in. We were fixing to leave on a trip. He said he would hold it for us until we returned. The day before we left on our trip it arrived! We went to see it and it was everything we needed I didn't think the sale would go as smooth as it did. We got a great price and service was wonderful . Everyother place we went to was awful. My husband and I will recommend James Honeycutt and moritz.

2015 Jeep Grand Cherokee - Steve Livingston was GREAT!

Steve was a joy to work with. No hassle, honest talk, and great knowledge of the vehicles we were interested in. The follow-up we needed has been great and everyone very responsive.

Go see Jose gave a great deal on a 2016 jeep Cherokee

Jose marmolejo was a great help with helping to pick the right car to fit our needs the service was great everything was done at a fast pace to get us in and out as quickly as possible i recommend this dealership to all

Go see NIC ZAHA & Moritz Chrysler Jeep Dodge Ram!!!!

I was referred by one of my recent Uber drivers so am paying it forward! Best new car buying experience ever! I hadn't bought a new car in close to 15 years and this was NOT how I remembered it (in a good way)! Nic was patient with my silly questions, very informative and knowledgeable when it came to the Jeep Cherokee! Everyone else at the dealership, from the sales manager to the finance department, was great as well! I recommend anyone in the market for a new vehicle go see them today!

2015 jeep patriot, James is great

We just moved here from out of state, we traded in our 2004 audi, James Honeycutt was great. We originally went to Allen Samuels near Haslet. That was a terrible experience, they had us deal with the assistant manager, then they brought in their sales manager, we left. We went to MORITZ jeep and only had to deal with James, he gave us a great deal, exactly what we wanted. They were very fast, easy to deal with, gave us what we wanted on our trade, gave us a great price on a 2015 patriot. Best car buying experience in years. Just to let you know, they have a Chevy dealership next door. I would absolutely recommend buying from them.

Ask for Nic Zaha... he's simply the BEST!!

With a touch of fear and trepidation, my wife and I pulled into the dealership last Saturday, somewhat anticipating a less than stellar car buying experience... that is, until Nic Zaha came on the scene, warmly introduced himself, and instantly put our fears to rest. Through the course of the afternoon, we discovered that Nic is one terrific human being who just happens to sell vehicles to satisfied customers like us. Marshaling his expertise, he patiently took the time to thoroughly address each of our questions concerning the new Dodge Durango we were interested in. Nic's knowledge, friendliness and gentle good humor definitely helped win us over. Immediately following our purchase, Nic went the extra mile, providing us a detailed tutorial on use of the infotainment and navigation system, something I never would have expected of any salesman... it was like extra icing on the cake! Needless to say, our over all impression of Moritz Chrysler/Dodge was a very positive one, and the dealership should feel most fortunate to have Mr. Zaha on board to bolster the ranks. He earns an 11 out of 10 in our book!! Translated, it means we'll be back again.

JAMES HONEYCUTT gave us an awesome buying experience!!!

When we arrived at Moritz Chrysler Jeep Dodge we weren't very happy with the salesman we'd dealt with previously, but James changed that within the first few minutes of dealing with him. He was patient, knowledgeable, respectful and a complete pleasure to work with. He went an extra mile by helping ensure our new 2016 Jeep was clean and even went over our owners manual and blue tooth set up with us. Great job on keeping long time customers for Moritz James!!! God bless!

Matt is AMAZING!!!

We have purchased 2 cars from Matt in 4 months! My 16yr olds first and then mine! His customer service and willingness to go above and beyond is top notch! I texted him to find a specific vehicle for me and he came through BIG TIME!!! Thank you Moritz!

New Truck Purchase

I purchased a new RAM 1500 truck on 1/20/2016. I first reviewed the vehicles on line and made an online offer. After a few emails with Mr chatterjee about a specific Truck, I headed to Moritz. The deal I made with Mr. Chatterjee through the email after a test ride was honored with no surprises. It was the best vehicle purchasing experience I have had to date......and one of the best deals I have received. I appreciated the fact that Mr Chatterjee didn't blow smoke like some other dealers do. Kudo's to Mr Chatterjee for making this a good experience.I would note that the folks who detail/prep the vehicles after purchase need to do a little better job...minor compared to the whole experience.

We bought a 2016 dodge pick up on 1-21.

We bought a 2016 dodge pick up on 1-21 from James Honeycutt. He was helpful and knowledgeable about the options and the workings of all the new electronics, navigation, and Bluetooth features. Thanks for teaching us old dogs new tricks!

GREAT CUSTOMER SERVICE

I recently purchased a 2016 Dodge Charger RT from Moritz. I had a Jeep Wrangler that I bought from another dealership that was having some major water leak issues so I brought it to Moritz several times to get them to fix it, but they were unable to. So they directed me to Chrysler in order to start the Lemon Law Process. The sales staff at Moritz was very helpful throughout this entire process. Nic Zaha was the salesman that helped me from day one all the way through the 3 month long process. He was very helpful and knowledgeable on the vehicles that I was interested in. The customer service here was unbelievable. This was my first vehicle that I had Lemon Law issues with and they were able to help me understand the process. I HIGHLY RECOMMEND USING THIS DEALERSHIP AND NIC ZAHA. If you read this review and go visit Nic, tell him that Kord sent you there!! I don't see Nic Zaha below in the "employees worked with" section, but I give him all 10's!

MY ATTITUDE IS A NEW 'LATITUDE'

Great experience at Moritz with salesman, Jose' Olivio. He listened to what I was looking for, took me on several test drives, not just the usual ride around the block. I drove several different vehicles and with each test drive he listened. I was there to look not intent on buying but he still worked to show me everything I wanted to see, even in the rain. He made the experience so pleasant that I bought a Jeep Cherokee Latitude. Best experience I've ever had buying a vehicle... I laughed half the time. The price was right Moritz, no bait and switch!!! I Love it!! Thanks Jose!

Great Shopping Experience!! Great Salesman Bryan Vick!!!

From the moment I walked into the Dealership, I was treated with great appreciation. Bryan came out immediately and greeted us. Then he even made me a cup of coffee!!! After that he accompanied me on a lovely test drive, while sharing with me all the amazing things the car could do. We drove around at my leisure, and he was attentive and courteous to all my questions.When we returned back to the office, we sat down and he politely shared with me, all my options for purchasing the car. Again, I asked and asked and asked questions, because it was the first car I had ever bought alone, and again with great understanding, and patience, he walked me through all my options until I was satisfied. After we signed all the papers, he took me out to the car and explained to me all that the car could do. I was again, impressed with his knowledge and insight of the details, he felt I should know. Thank you Moritz and Mr. Vick for the great Car Shopping Experience. From Lori Northrop, 2015. Go Jeep Renegade Latitudes!!!!!!!!!!!!

Purchased a new 2015 RT Challenger

This is the second time I have purchased a car from Moritz. Each time has been smooth and everyone was so nice and professional. If you are looking to buy a new car or SUV this is the place to do it. I have bought from the same salesman which shows and tells me not only a good place to buy cars but a good place to work. If you are looking to buy stop buy and see James Honeycutt and Dick Titterington.

love my new ram 2500

I've been looking to upgrade my towing ability for about a year since I traded my pop-up for a 34 ft travel trailer & nearly tripled the weight I drag to the camp grounds. My 2000 chevy 2500 was right at its tow rating & was struggling to get me there. After much online research I decided a Ram 2500 diesel was the perfect solution. My first effort to buy this beast was utter frustration, I tried the closest dealer with decent inventory and my wife and I were treated like idiots. The deal we were offered was thousands above the internet price.We even had to ask the total cost because the salesman only would tell us the monthly payments. It was totally hi pressure with no transparency. We could not get out fast enough. After a few weeks to cool down I decided to give it another try. I drove an extra 30 miles to Moritz Dodge Ram Jeep on the west side of Fort Worth. Walking into the showroom I was greeted by salesman Jim Beasley and we hit it off right away. I told him about my previous experience and he assured me up front that transparency and honesty the were hallmarks of their business. I feel I was treated fairly and with respect by Jim and his sales manager. I was shown the invoice and the deal was fully transparent. Jim was more than willing to go to the extra effort to make sure all my questions were answered. I only withold the fifth star because the finance guy tried to hard sell extra warranty.

Happy with second vehicle purchased from Moritz

My wife and I were in the service dept. getting a recall done on our 2012 Ram 1500, which we liked real well. Since the repair took a while, I walked in the lot to see the new RAMs and later got to the Jeeps and later to some Jeep Grand Cherokees and I had never looked closely at one, I was impressed. The only problem we had with the RAM was as we got older we moved in to town and mainly drove in town parking often in small parking lots....Rams are big, a lot of parking spaces are not. While looking I saw Jose Olivo who turned out to be our Sales Consultant and he answered all my questions that I had at that time and gave us both his cards. We discussed it for a few days, contacted Jose and went back to test drive a Jeep Grand Cherokee. We liked it and about two weeks later we got together on price, price of trade, price of extended warranty, and a little discussion about running boards. We like our Jeep a lot, it will park in those small spaces and haul anything we can lift. Thanks Jose, Dick Titterington, and Nathan Chick it was pleasure dealing with you. Moritz is lucky to have professional employees like you.

Our new Jeep

My husband and I decided we were going to look at some new cars. We thought we would look at a Hyundai Tuscon. I decided that we would go down Camp Bowie and look at some of the dealerships there. We pulled into Moritz Jeep and looked around. My husband found one he really liked. James Honeycutt the salesman came out and spoke with my husband and showed him all the new things offered on a Jeep. We took it out for a test drive and that was it. Later that afternoon we left with our new Jeep. What a good experience we had with James. He was not pushy and allowed us time to talk and think it over before we decided. It was easy breezy and I would recommend

Thank you Rodney Smith

Rodney Smith is the best sales consultant we have ever dealt with. He is friendly, professional, and puts his customers first to make sure they are completely satisfied with their purchase. We highly recommend Rodney and Moritz for your next buy. We are first time Jeep Grand Cherokee owners and will definitely contact Rodney and Moritz for our next purchase. Thank you Rodney!

New Jeep Owner

James Honeycutt and the staff at Mortiz was very helpful from test driving he Jeep to answering all my questions. The process of owning my first Jeep was an overall great experience at Mortiz of Ft Worth

Awesome experience

James listen to what our needs were in a new vehicle. The manager let us take it home for the night to see how it felt. Price and trade in made the deal happen. This was the first dodge I have ever bought, as I've always been a Chevy man.

Thank you Nic Zaha