Moffitt Volkswagen
Moffitt Volkswagen
Customer Service: 2.3 Buying Process: 2.7 Quality Of Repair: 1.0 Overall Facilities: 1.5 Quality Of Work: 2.3 Friendliness: 3.5 Pricing: 3.5 Overall Experience: 3.0
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Love the girls in service
I have read some of the other reviews and I do not agree. I have always had a good experience with Moffitt. I have owned both Mazda and Volkswagen and they have always made it a pleasure. Ask for one of "the Jennifers", there is more than one. So I deal with one Jennifer for Volkswagen and one Jennifer for Mazda. I have NEVER had an issue getting in touch with service. If I can't get them on the phone immediately when I call in, I leave a message and they return the call. I also take advantage of email. Anyway, everyone is great. Mr. Art the shuttle driver is amazing. You will not be strangers long!
Very poor buying experiance
I bought the car and 6 days later the check engine light came on. The service manager was extremely mean to me and I had to pay to fix something they never checked. I will not go back.
Used vehicle purchase.
I enjoyed doing business with this dealer. The whole company is very friendly and will help you find what you are looking for and work to get the pricing as good as it can get and dig to get the best finance rates they can. They make you feel at home.
wouldnt buy again
They have no follow up to check on your car. Everything owed was handled verbaly but salesperson and even susan moffit have refuse to contact me. I cant even get a title clerck to contact me about my tag. Do yourself a favor and save the frustrastion.
Does anyone answer the phone?
Thank you for letting me have my car towed there. Thank you for waiting 4 days to tell me that it would be 2 weeks before you even looked at it. Thank You for replacing the same headlight 3 times. Thank You for leaving trash in my car. Thank You for not offering a complemtary car anymore. Thank you for never answering the phone. Thank You for having a non working voicemail for the service dept. The only service or employee that you have their that I do not have a complaint about is the older gentleman who performs your shuttle service.
Sales over service
Poor quality sales staff training and a feeling of we don't need your business drove my business over to another dealer. The fact that any business owner can afford to keep staff like these on the payroll with competition as stiff as it is in the modern car market amazes me. If you want to film flam your way to a new car and pay more this is the place for you.
VW Jetta
Purchased a new Jetta. The buying process was not that bad. The service after the sell is what I am disappointed with. The dealership is old, the aiting rooms accomidates 6 or so people, and the shuttle driver is an old man that I fear riding with. The dealership across the street is worse. They sell Porsche, Audi, and Mazda, yet have an old building that looks less valuable than 1 of their high end vehicles. A serious update is needed. Not only with look of dealership, but staff of technicians and shuttle driver.
Mileage: 6347
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: BOSSIER CITY, LA
Engine Type: –
Mileage: 14687
Color: Other
Transmission: Automatic
Body Style: SUV
City: Bossier City, LA
Contact seller for Engine Type
Mileage: 12134
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: BOSSIER CITY, LA
Engine Type: –
