Modern Hyundai of Concord

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 5.0 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.8


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2017 Santa fe sport

5
marianosoldit on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salesperson and financing department. Worked around my difficult needs but made it happen as always. Love our pearl white 2017 Santa fe sport with all the bells and whistles!!


Modern Hyundai of Concord - Outstanding

5
thesandlers on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Enough said, simply the best dealership. Everyone we dealt with were polite, professional and most knowledgeable. Would certainly recommend Modern to others based on price and service.


Excellent Customer Service

5
angie.ash03 on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gary Hairston, the salesman that day, really was patient with me during this visit. It was hard to know that I was going to be going into debt again for a new car, and I knew the things I wanted. He took his time to help me, and to show me my options. I was honestly surprised how kind, patient, and eager to assist us. Along with his knowledge base of the vehicles. This was my fourth Hyundai purchase over the years, and although, it had been 12 yrs since my last purchase. He made it an easy one. Not only Gary, but George in finance as well, really helped us in our decision. I apologize that I cannot remember the last name.


Great Car

5
racinlinda on 11/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have named my car "Cinca" (Spanish means 5). This is my 5th Hyundai-the 3rd from Modern Hyundai. They have always treated me well, whether in the sales department or the service department. I drive passengers in my new Sonata and everyone is so impressed with how roomy the interior is and how pretty the exterior is. I think I should get paid to hand out business cards to my passengers for the dealership! ;)


Great service!

5
rcoxjr1 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This purchases was so easy thanks to Renan Sandalo and James Welbourne. Renan spent time delivering the car to the house because I can't leave my disabled husband and also went over paperwork and how the car works. Thanks for the great service!


I won't buy from anyone else but Modern!

5
CFaucette on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thrilled with my experience and love my new Sante Fe Sport. I went through numerous dealerships overs weeks and weeks of time before finding this one. True no haggle, best pricing experience and top notch team members! Many thanks to Anane and Renen!


Great

5
stephstancil on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Modern Hyundai is a good dealership to purchase your vehicle. My salesman was very patient and courteous to me. I will come back again for another car.


Reese

5
l.reese2015 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people they were very on time. Didn't have to.ask a lot of questions they handled everything good. Explained all details of the process didn't go over board on trying to sell to my wonts but to my Needs


Professional & knowledgeable

5
jrivera0424 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Honest and professional people! Renan the salesman is very knowledgeable and professional. He really took the time to listen to my needs & wants. George the business manager took his time with us he explain everything thoroughly and made us feel comfortable in our decision. This is our third Hyundai and I will continue to buy Hyundai because the Hyundai Sonata saved my husband's life!


Great place

5
amandaself29 on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Modern made the purchase of my car simple. I'd recommend this dealership to anyone looking for a new car. I've purchased four vehicles from modern, that's how much I believe in them.


Best Hyundai dealership

5
imarriedmypunksoldier on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I won't go anywhere but here and I drive 30 minutes to get here. They are always honest and upfront and they respect the customer


Superb job Hyundai of Concord

5
jlr19882004 on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex got me into a vehicle that satisfied my daily driving needs. She was able to get me a fair price for my trade in and I haven't had any issues since.


Verysatisfiedcustomer

5
Jim on 11/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were visiting our daughter and wanted to look at the Hyundai that my wife was interested in for a possible future purchase. We were greeted by Gary Hairston and he actually went through all the trouble of pulling out the vehicle that we spotted and then going through all of the amenities it had, all the while knowing that we were only looking. We thanked him afterward and went to the Nissan dealership next door to look at more. Afterwards we left and went back to our campsite we were staying at. We talked and discussed how pleasant Gary was and would like to take a test drive. But it was Sunday and we didn't know that the place was closed on Sunday. Disappointed we again went back to our campsite. On Monday we went to the dealership about a half hour before the place opened. As we were sitting there, the manager came out and asked if he could help. We stated what had happened on Saturday and he went in to get Gary to help. Gary was on a day off so he sent out Eddie Elrod to help. We explained that we would like to take a test drive of the vehicle we saw on Saturday. We took the drive and it was what my wife was looking for. We told Eddie that we had to be out of the campsite in 3 hours and to show us what he could do and could we make this happen. Eddie went to work. We were shown what could be done and given a choice of the financing possibilities. Bottom line is that we got what we were looking for and they met our needs. George in financing was also a very pleasant person to help us get through this process and all in under the committed timeline that we had laid out to them. This was the most pleasant time purchasing a new vehicle that we have ever had and at my age we have been through it numerous times. I would highly recommend this dealership and find that the four employees we personally dealt with are of the highest caliber of a positive experience anyone could get at a dealership. I just want to thank them all through this review and would highly recommend them anytime. If I need a vehicle of this type in the future, I would travel the 400+ miles to do this again.


2017 Hyundai Santa fe sport purchase

2.6
guddinesh20 on 10/31/2016

Customer Service: 2.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

Certain aspects of interactions were good, but few aspects were pretty concerning e.g. miles on the vehicle was incorrect, which is not a big deal but the trust factor due to incorrect disclosure surely is something to worry about


Great car, dealership,staff

5
tamarakq on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful experience, great people, great car, best experience buying a car ever, love the car, can' t say enough about them, they were all great.


Website helped with selection

4.2
scrapestas on 10/28/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I found the vehicle I wanted online and easily compared with others. Modern delivered vehicle I wanted. I am enjoying my new vehicle and all its special features.


A+++++++

5
devildogruth on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing team! I didn't feel like they were trying to make commission off of me. It felt like they tried to get me in the most affordable car in my budget


Great Experience!

4.8
Embrys on 10/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I appreciate Gary Hairston's assistance in our car buying experience.


2016 Sonata

4.7
jaignasiak on 10/27/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the third Hyundai that I have owned and have always been very satisfied with the dealer and service department. However, I really get tired of filling out all of the reviews requested.


Great experience

4.8
davis8561 on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thank to Alan and the new car sales manager I was able to upgrade my 14 sonata to a 16 sonata limited with all the bells and whistles


REVIEW

5
eplassmann on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alan has always been very professional & courteous. So has Modern Hyundai. There has never been any hassle & anyone we deal with is up front and honest. And you honor your word. Which is why we are repeat buyers & will continue to do business w/Modern Hyundai. Keep up the good work! :)


Outstanding!

5
bevt0 on 10/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd new Hyundai from Modern. The people there, and the service they provide, are what makes it a special place. I was raised in the auto repair business, so believe me when I say that the honesty and integrity that are shown by Modern is a rare thing in car sales.


Hp & Sp of Kannapolis

5
HP & SP on 10/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We just purchased a new vehicle from Modern and our sales person, Alex was wonderful to work with. She never pressured us and was very thorough in answering any questions we had. She is definitely an asset to the company.The previous car I had was serviced by Modern and the service advisors do a great job also


Great Service

5
littlejohntj2 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed the experience and when I am ready to purchase again I will be back. Dudley answered all our questions and the Finance Team took very good care of us.


Good

4.8
dheeraj.ghadge.17 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

GARY Helped a lot in entire purchase process and followup ...good service. .. and friendly staff which ..hoping the ithey will provide good service here after


Hyundai Sonata Sport 2017

4.4
scotthall72 on 10/13/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Alan found us a great car. We were able to get what we wanted with our new lease from our previous Hyundai Veloseter. Working with everyone at Modern Hyundai made buying a car enjoyable again.


Great dealership

5
mlsides650 on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were greeted immediately by Dudley! We told him the car we were interested in, he brought it up and we started the pricess! The money part was a little lengthy, but everyone very professional and knowledgeable!


Excellent experience

4.8
dmcclimo on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my second purchase at modern hyundai and i love the car and the employees and sales team are top notch. Very professional friendly and helpful. I will be getting my 3 rd car here for sure.


My New Dealership!

5
Carol canon on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just brought my 2017 Elantra Today & my experience at Modern Hyndai of Concord was the best! Thanks Gary Hairston & the team for making it a very plesant exprience!!!!


Modern Hyundia

5
wendylitz on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

James and Avery were very helpful and informative about Hyundai cars. I would recommend Modern Hyundai to my friends an family. I am excited to drive my new Elantra and happy I went with Mordern Hyundai as my dealership.


Great sales team

5
MichaelG on 09/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Make sure you get Alex McAllister----she is straight and fantastic! None of the bull you get at other dealers


I love this dealership!

5
cdodson25 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience! The dealership was very helpful and did not pressure me. Also, no crazy rip off offers up front a straight forward price. The sales manager went out of his way to make everything perfect.


Best buying experience

5
kimbcleveland on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Informative, quick, great customer service...didn't push or over sell.... we are Hyundai loyal (this is our 5th)....and this was one of our best buying experiences!


The friendly dealers Modern Hyundai

5
yzarl on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a terrific awesome experience at Modern H. I met wonderful staff like Dumetri, Christopher McLain, Shelena are all wonderful professional knowledgeable staff. My car The Santa Fe is a good car. All in all, my husband and I were very pleased.


Excellent

5
peast on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership was professional. Not pushy. Gave me exactly what I wanted for a price I couldn't beat. Walked in, needed a car immediately, went out to the lot and picked out what I wanted, told them the price I wanted to pay, and they gave me everything I wanted and more. Love this place and I am absolutely in love with my car. Nicest car I've ever owned.


Great experience!

5
ecsims1976 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Reggie helped me get into the exact vehicle I wanted at a great price. The staff at Modern Hyundai were very helpful and made the car buying process quick and easy. I love my new Hyundai Tucson!


Hyundai Elantra 2017

5
cruisenmimi on 09/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eddie Elrod was the salesperson who worked to find me a red Elantra with the features I wanted. Then I saw a shale gray one I had to have instead. I told Eddie and he just redid all the paperwork again, no questions asked. I appreciated that a lot. He took extra time with me to make sure I knew how to operate the complexities of this new car and I do enjoy driving it, especially being able to make and answer a phone call from the steering wheel.


Gary at Modern Hyundai of Concord Is a Class Act !

4.7
Cable Guy on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This is the third vehicle I have purchasedt from Modern. I bought from Modern NIssan, Modern Toyota, and now Modern Hyundai. The sales person named Gary was excellent. Knowledgeable, courteous, friendly, and genuine. When I am ready to look for another vehicle, I am going right back to Gary.I am totally sold on "The Modern Difference" because there is a difference.....a BIG difference!! Let me know when you are ready for me to do a TV commercial or radio advertisement........I'm the customer you want :) !!Thanks again Modern Family !!


Great buying experience

4.8
WalterB on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Awesome service. Great buying experience. Our sales person Renan Sandalo guided us through the whole process and made us feel we were making the right decisions. We love our new Elantra!


Great buying experience

5
Walter Bonomo on 08/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Awesome service. Great buying experience. Our sales person Renan Sandalo guided us through the whole process and made us feel we were making the right decisions. We love our new Elantra!


Hyundai Purchase

4.8
khighfoster on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After reviewing other cars, we decided the Hyundai was the best deal for us. The staff treated us fairly and the customer service was good. Overall the dealership was very professional.


Honest dealership

5
lisabern on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Most pleasant car buying experience ever. Honest, up front pricing. The price advertised online is the price you pay without having to meet impossible requirements. They also offer a very fair trade in price. They go above and beyond to make you happy and find the perfect vehicle.


Excellent customer service

5
cynthia.e.mcdaniel on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gary Hairston was an awesome salesman and provided excellent service! He called to follow up, making sure everything was going well with the vehical and offered his assistance if needed.


Awesome experience

5
rtbbowers on 08/15/2016

Overall Experience: 5.0

This is our second car that we have purchased from Modern Hyundai. From the time we walked in we never felt the pressure like you do at some dealerships.They make you feel like family and this is definitely our go to car dealership from now on.Thanks Gary, Dumitru(who is by the way a hoot) and Shelina.


All car buying experiences should be this great!

5
dolf88 on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Modern Hyundai and Avery Britt make car buying a real pleasant experience. They listen to what your want and need and then offer you choices for you to make an informed decision. It doesn't hurt to have a fantastic car brand like Hyundai behind you!


Nice Experience!

5
ldfos on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed meeting the sales staff at Modern Hyundai,especially Alan Parker and Shelina Ladha. They were both very professionable and knowledgeable and knew how to conduct business in a timely manner. I will recommend Modern Hyundai to anyone looking to purchase a new car.


A+ service

5
tedcmotza on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly staff and experience every time I am there. Managers are great total to and available. The finance side of the deal makes it a pleasure to continue coming back for a Hyundai purchase.


Great job!

5
starkb5871 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

You can't go wrong with Modern Hyundai of Concord. The are a class act and treat every customer like they're only customer. Keep up the great work!


Second New Sonata

4.2
gdking8 on 08/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

This is an upgrade from my previous Sonata. Has the features I was looking for and the dealership was able to work with me for the best price and a lower interest rate. The only negative comment I have is my Blue Link service does not work the car will not receive the satellite signal and I am having trouble getting a time to bring the car in to have this rectified.


Great Experience

5
alex.n.heldman on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Modern Hyundai was easily the best dealership experience we encountered during our car buying process. They were professional, polite and accommodating. Highly recommended. The test drive was the best offered at any dealership.


Good service, no pressure buying experience

5
sherry.c.kho on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gary Hairston provided excellent service throughout our buying experience. He is very helpful, patient and listens to what your needs are. He will not push you one way or the other but simple helps you make the right decision. I will go to him for my next Hyundai.


Great Service

5
bj29578 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex was great! I have no complaints. I was in and out so fast. Best car buying experience.I will be back to Modern Hyundai.


Hyundai of concord

5
kieramorrison on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Everyone was nice and very helpful. Helped me find the perfect car .My car very neat and clean when i left the dealership.


my new care

4
karinos57 on 07/27/2016

Customer Service: 4.0 Overall Experience: 4.0

i don't have much to say but i was satisfied when i was at the dealership. I suggest that you guys offer free oil change for the people who bought the warranty


Awesome Experience!

5
Kisha.C on 07/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Me and my husband moved from another state and needed a new reliable car so we was not able to do a down payment so we decided to do a trade in man oh man was Ashley on it she called us and she even worked with us over the phone just to make sure that we wouldn't waste time traveling down there to get turned away...that wasn't the case approved right on the spot the next day we went In and got right to it .Ms. Alex took care of us and she was awesome as well made sure we had everything they worked with us...took our trade in and we left with a brand new car. I would recommend them to everybody and we was not in there all day.......Awesome place to get a car .


Professionalism

5
tbookmiller on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have now either purchased or leased four vehicles from this dealership. I have found the entire operation to be staffed with highly professional people. It appears to me that this is Allan result of the activities and management of James Welborne. There was a period of time when he was absent from the dealership which resulted in a decline of service and professionalism. Once he returned, things got back to the previous standard of excellence.


Very satisfied

5
lisa49337 on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional friendly knowledgeable warm easy to talk to very knowledgeable about their product did not rush into any decisions actually allowed me the time I needed to be sure I could not be happier with my choice thanks Alex


Purchased vehicle after closing time without feeling rushed

4.6
lee.ann.tracy on 07/19/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

We purchased our Hyundai Santa Fe technically after closing time. I was pleased to not feel like I was being rushed to make a decision.


Nice transaction

4
tfarmer9 on 07/16/2016

Customer Service: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 5.0

Very polite, not pushy and seemed to be generously caring that we got what we wanted. Did not try to bully us or pressure us.


Great customer service

5
JAMES W BELK on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2013 Genesis from Modern Hyundai in December 2015. It has been great vehicle and we love it. There were some brown spots that recently developed on the bumpers. I could not remove them with cleaner/wax. At this point I called Chris Blalock, service manager for Modern. He examined the problem and with no questions said "I'll take care of the problem". I left the car with him and in a few days Matt Kenney called and told me it was fixed and I could pick it up at my convenience. When I arrived Kris Johnson was very helpful in making sure the work was done to my satisfaction, and it was. I appreciate not only the quality and promptness of the repair the the bumpers but even more their professionalism and kindness to my family and me. Thank you, Chis and your service team for turning a problem into a pleasant experience. I will recommend Modern to anyone.


Sonata

4.8
amandacarter17 on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My new sonata purchase was great! I would come back again to this dealership to have all maintenance performed on my car. Had a great experience before with a lease and that is why I came back again to buy my first car.


Excellent Experience

5
epear09 on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I began researching vehicles and submitted a request through TrueCar, Modern contacted me immediately and requested that I come out and give them a shot. I leased my previous Hyundai from LKN Hyundai and was skeptical about visiting another dealership whereas I typically prefer to deal with the same dealership. After LKN Hyundai left a bad taste in my mouth upon my visit, I decided to purchase my new Hyundai from Modern. The staff were all excellent and were able to beat the prices I gathered from other dealers. I love my new vehicle (2016 Sonata Sport), and I look forward to visiting Modern Hyundai of Concord for service appointments.


Great purchase

5
aaron_haggard on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was a great experience start to finish. My sales person was rift on the ball and was very perfessional. Just a perfect transaction. Will be referring the dealer to friends and family.


Great Delarship

5
woodie841 on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a pleasure it was to buy a new car from Modern Hyundai. From the day I stepped on to the lot to the day I drove off in the new vehicle was a really good experience. The staff was professional and was there to answer any questions I had. Everyone from Dudley, Shelina and Jim Morelli were great and could not ask for better.


Review

5
calexandergis on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

New purchase made easy and fast. We're very informative and helpful. Overall a very pleasant experience. Would recommend to anyone looking for a vehicle.


Excellent Dealership

5
lmelissa64 on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After visiting several other dealerships with less than desirable results we were so glad to find Modern Hyundai of Concord. From the moment we arrived we had a great experience and left with the car we wanted at the price we wanted. Alan was an awesome as well as George in finance. I recommend this dealership above any other! Thank you so much!


Great

5
justin.abbott998377 on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family has had several cars from this dealer and we will keep coming back. Great service and fast took us about 4 hours from the tests rice to get through finance. That's been the quickest car buying experience ever


Great people

3.8
durani2424 on 07/07/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Great customer service, great internet manager, and friendly not aggressive like other Hyundai dealerships in the area. I did not feel like I was forced or pushed into doing anything plus the internet manager was just great.


Out of town customer

4.8
jbriles on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Received best deal at your dealership and traveled from Asheboro. Salesman easy to work with. Vehicle I wanted was not on lot. Was given comparable vehicle to drive until mine available. Sales associate drove 40 minutes to meet me halfway to deliver my vehicle.


Great Experience

5
ledamiano on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eddie was extremely helpful. I had a great experience and was able to purchase a wonderful vehicle, exceeding my expectations. All other staff was very courteous and kind.


Great experience!

5
Wsowers on 07/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found Alex McAllister and Modern Hyundai of Concord after walking out of another Hyundai dealership. Alex was very friendly and professional. No hassle. No last moment price differences. She was very thorough in demonstrating all the vehicle's features, and she automatically paired the phone and loaded the contacts. No frustration trying to set things up. A very pleasant experience! In need of a new car? I would recommend that you take a look a Hyundai's warranty and give Alex (Alexandra) McAllister a call.


Best Buying Experience

5
mmg7897 on 07/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best buying experience I've had. Worked with Trae Quick via text prior to arriving. Dealing with Trae was a nice and non-aggressive experience. I have already referred another customer to Trae. Friends are amazed at the deal I got for the level of car I got.


Great service

5
verawoa on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly staff would come back again for service. They did not try to jerk me around and really worked with me. Avery was very personable and was able to relate to me and my needs. Will certainly be back to purchase my next vehicle from him


Great experience

5
mac0303d on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My time at the dealership was managed well and I was treated with the utmost respect. I had never been anywhere where the sales person went over the technology with me. I felt capable of using the tech in my car when I drove off the lot.


Surprising

5
p5kee on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had been looking for a new vehicle for over a month without success -- Most of the dealers we had tried to do business with either didn't seem to care weather they sold anything or not, or were only interested in selling the most expensive product on the lot... We decided to make the trip to Concord from Salisbury to try out the Tucson, we really weren't expecting anything different and didn't come prepared to actually buy. When Mr. Hairston met us at the door he never tried to pressure us into anything he simply listened to what we needed and gave us the chance to try both the Tucson & Accent --- and more importantly gave us "space" to make up our own mind about what best suited our needs. When it came to finance Demetri not only surprised us by offering more for our trade in than we expected, but also, got us a payment plan we felt comfortable with. From Gary's first hello to Shelina's closing paperwork your staffs professionalism, friendliness and good humor got us on the road with a brand new car. Modern Hyundai can be proud of their staff -- Whoever does your hiring did a great job... Very Satisfied Customers Lawrence & Patara Keever


Very highly recommended

5
ndupchurch on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience at a car dealership. We worked out a deal very fast and we were on our way! We would recommend a Modern car dealership over any other in the area.


What you see online, is what you get...no gimmicks to get you in the store

5
esb529 on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped at several Charlotte location Hyundai dealerships and had horrible experiences. I was about to give up on Hyundai, but as a last option started emailing with a representative at the Concord dealership and was able to get everything I wanted at the price I wanted, without a hassle. The experience was night and day compared to the other dealerships, everyone was helpful, friendly, honest, and straightforward.


GREAT

5
lfurr7 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was great. I have bought 2 cars their this year. I will recamend this dealership to my friends and family. II am very happy with the entire deal.


Excellent experience!

5
mandyxmarie on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were pleasantly surprised at how easy and stress-free this car buying experience was. We kept waiting for the delays and waiting for managers, but it never happened. Instead of the usual 4-5 hours, we were home within one hour! The quote we received online was honored and Allen was a joy to work with. The best car buying experience we have ever had.


Buy from Trae Quick

5
heather.little on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend purchasing your new vehicle through Trae Quick. He is professional and knowledgeable, but not pushy! My kind of salesperson! This is my second vehicle purchase at this dealership and through Trae! I will be back!!!


Hyundai sonata

2.6
batras79 on 06/16/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 3.0

Didn't have Emergency medical kit come with car, which I ended up getting later & can't find me a car with luminated sonata logo on the entrance door as my wife 2016 sonata have one.


Sonata

5
tammynthomaswebb on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My overall experience was very good. Alan the salesman (alan) was nice,polite,helpful,understanding and i would like for him to help me with my next purchase.


A positive experience

5
jennperrell on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are pleased with our experience at Modern Hyundai from the greeting at the door through the financing office. Our salesperson, Gary, was very helpful. We test drove two different vehicles and made a great choice! We will be returning for service appointments.


Sasified Customer

4.6
gashley98 on 06/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I had a genuine experience with this location and I was already aware of this location due to my fiance already previously purchasing one of his past vehicles there.


Wonderful Salesman, Avery Britt

5
Linda W. on 06/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had spent two days looking for a used car within my budget. I really dreaded going to look another day. Decided I would go to one more dealership. Pulled into Modern Hyundai & Avery Britt met me in the parking lot & immediately put me at ease. He was so courteous, kind and patient throughout the whole process. He worked hard to find me the perfect car within my budget. Everyone I met & dealt with was so nice & professional. I love my "new" Hyundai! Thank you Avery Britt & Modern Hyundai!!


Must buy here!

5
jazzb.dde on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex and Anane were wonderful! They didn't waste ant time getting me into my new vehicle! I am very pleased by this experience as it was much faster than my first hyundai purchase through another dealership. This team is professional and the prices on the vehicles were unmatched by any other dealer! Will be back! Thanks Alex and Anane!!!


Great Experience

5
burton.powell10 on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team was great to deal with. Gary worked hard to find the exact car we wanted. Shelia and Anane also worked hard on the financial end to get us the best deal possible.


Excellent Service

5
psenior11412 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person was very knowledgeable and took time to answer ALL my questions. The hand off yo the finance manager was very professional. There was no haggling and trying to talk me into buying unnecessary warranties. I did purchase an extended warranty, but only because I like the idea of just driving my vehicle without thinking about additional out of pocket $$ for routine maintenance.


above and beyond

5
sunflower_chic24 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dimitri really went above and beyond to get us into the vehicle we wanted. He worked hard to negotiate a fair price and get us at the payment we could afford. Not pushy or forceful selling.


Great experience & product!

5
cbaker2 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alan Parker and Modern Hyundai made our buying experience very seamless and satisfying, especially since we bypassed local dealers and drove over 300 miles to purchase our 2016 Sonata Sport (2nd time we bought from Modern Hyundai).


Salesperson and future deliveries

4.8
kpjamak on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great Team at your dealership. Our salesman Rodney Evans was fantastic. Great presentation on our vehicle. If he wasn't sure about something he would go and get someone who did and we had all our questions addressed. Very pleasant to talk with and we were very happy to put a deal together. I tell others about making sure they see Rodney Evans at Modern Hyundai if they want a great deal.


Best dealership experience in the Charlotte/Concord area

4.4
stevecasper1 on 06/03/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Modern Hyundai of Concord is by far the best dealership experience I have had in the Charlotte/Concord area. From the moment we stepped out of the car we were greeted with a smile by Mr. Payne. He was able to put us in the perfect car that fit what we needed and the finance department went above and beyond to make sure that we stayed in our ideal payment range. I could not ask for a better experience and we will definitely be referring family and friends to Modern Hyundai of Concord.


Easy to deal with

5
chadstalvey on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone I dealt with was professional and straight forward. The time in the dealership was minimal. The price was the lowest in the area and there was very little back and forth over the deal. I would definitely recommend the dealership.


Excellent car buying experience

5
novak.keith on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience and professionalism of this dealership is second to none. If you are looking for a fair price and staff with integrity and this is the place to go. I highly recommend them.


Great Team

5
markchatmanjr on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex, Anane and George were extremely kind and helpful. I felt no extra pressure about anything and they worked with me to achieve my goal of getting a car.


Our new car

5
billfrench1940 on 05/28/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was especially pleased with both Gary and your Financial Mgr. Good explanations for my questions and willingness to take the time to assure my understanding.


Distrust of Sales Manager

1.4
ryannk on 05/19/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

Sales manager, Anane explained it wrong information about exchange process on purpose. G.M indicated right information that I could have chosen better option. I lost advantage. Dealer won!


Sante Fe

5
betida99 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent job by Eddie Elrod. I have bought four vehicles from him. He is always friendly, courteous and professional. I take me vehicle there for service as well.


Awesome experience

5
jsweatjr on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have worked with the Modern family of dealerships through 5 purchases. They are top notch and the epitome of what a dealership should be. I would truly recommend the Modern family of dealerships to anyone.


Pleasant car buying

5
miketomea on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend Modern Hyundai to anyone in the market for a new car. Every employee we encountered was very friendly and willing to help.


A classy experience

5
dimusto on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 4 vehicles from Modern Hyundai and each time has been a pleasure. From the financing to showroom conditions, they have a first class dealership! Eddie Elridge and Demetrius from Financing are two my favorite people to work with ! I'll be back for the new Genesis Model in 2017 Great experience!


Great experience

5
Gunthorpe on 05/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I must say, Modern Hyundai in Concord is a great place to buy a car. Dumitri Mota and Gary Hairston were great. My husband and I had a great experience. They took such good care of us. I would recommend this dealership to anyone looking for a used or new car. . We will be back in the future. Thank you again, Gary and Dumitri.


Perfection

5
ab.stogner on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe, Kris and the entire staff were amazing! Everyone was friendly and informative! We have bought 3 Hyundai(s) from Modern and would go back again!


Modern of Concord

5
beck.bj8 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We love the staff at Modern. They are like family to us! This is my 4th car purchase in the Hyundai family and I will NEVER purchase a car from any one but the Modern team. My parents were so impressed they bought theirs the next day.


Best experience with a dealership.

5
ctucker0128 on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had the best experience with this dealership than any other dealership in my lifetime of purchasing a car. No hassels what so ever. Alex was amazingly knowledgeable, Will definetly buy our next car from here.


2016 Hyundai - Eddie Elrod - Excellent

5
kathydorton on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was wonderful! Thank you! Everyone from the service dept handling my old Elantra to the salesman, Eddie Elrod, everyone was as professional as it comes! They all worked really hard for me!


Best Customer Service Around

5
tonyd410 on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased 8 cars from here now between me and my family. I would not go anywhere else to purchase a Hyundai. The team here is amazing and always go above and beyond to assist you in everything from sales to service this is the best dealership out there. Thank you for everything you at Modern have done for me and my family in our car purchasing and servicing experiences.


Modern Hyundai Experience

5
caramcadoo on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Modern Hyundai. They made purchasing a vehicle a smooth process.Dudley Payne was a great sale associate. He was easy to work with and most of all he wanted me to be pleased with my product.


Best service of all major dealers around

5
stephen.gilmartinjr on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I ultimately chose the Sonata based on features offered by the dealer, the dealership professionalism and overall positive experience. I test drove just about every car option in its class. Modern Hyundai stood out among the competition. The sales person was top notch!


Easy Car purchase

4.8
ny51jetsfan on 04/19/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman (Eddie) was attentive, and didn't try to push something that we weren't looking at. The financing dept. was fast and came up with the numbers we were looking for. Overall a very easy deal.


Pleasant experience

4.8
mhopkins1 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was our 2nd purchase from Modern Hyundai and the experience was very pleasant as we experienced before. Renan Sandalo was our salesperson and he was knowledgeable about the product line and listened to our needs and wants. He helped narrow down what we were really expecting out of our purchase and guided us through several types. Finance was a much smoother process this time. Papers were ready and processed before we were brought back to sign and this made experience much better. I have always recommended this dealership and will continue to do so,


Best customer service, Ever!

5
shawnwlinton on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesperson made us feel very relaxed and secure with our purchase. She actually took the time to match our needs and wants with the type of vehicles available.


Just what I wanted

5
alan6 on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Color, features, model... They had everything I was looking for in a new car. I did my research before going to the dealership. My salesperson was willing to meet me at my level instead of starting at the beginning. I was getting my 2012 Hyundai serviced when I went to speak about a new car. Since they had everything I wanted, I had no reason not to buy.


The BEST dealership on earth.

5
kenitra2 on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to two different Hyundai dealerships prior to finding Modern. The others lied, or were pushy and overbearing, but NOT Modern. It feels like home, feels like a family environment. I have been coming to them now for 5 years, and I will continue to stay with Modern for all servicing, and new purchases.


Very Satisfied New Car Buyer

5
amccants89 on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a smooth, easy experience getting the car I wanted. I did a good amount of research prior to visiting the lot, but I did admire the information given to us from our knowledgeable salesman. We also received all the financing information, thoroughly and accurately, from the Finance associate. I am really loving my new vehicle, as a first time Hyundai owner, and couldn't be happier with my overall car-buying experience!


Dream come True

5
shaywood167 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall, my experience was something to remember. I would like to thank Kevan Terry for everything he did for me and kept me smiling the whole time. My dream has finally come true all thanks to Hyundai of Concord.


Excellent dealership

5
Debbie on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good experience. Friendly staff. They were not pushy and had the car I wanted cleaned and gassed up and ready to go. I would recommend them to family and friends.


Chartier Review

5
janischartier on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service. The sales rep was very courteous and answered all of my questions. He also showed me several vehicles to test drive until I found the right one for my needs.


Hyundai Purchase

4
nikki.hale on 03/29/2016

Customer Service: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

It was one of the least painful car purchase experiences we have had. In the short time we have had the car we have been happy.


Perez, Debra Review

5
debra.perez on 03/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"I went into the dealership that afternoon needing a car, but I hadn't been planning to buy a car so I didn't know what I wanted except that I wanted a car similar to my Nissan Altima. Avery saw me looking at few cars in the front lot and came over to me and asked me if I needed assistance. I responded, ""yes"", and he helped me from that point on. He asked me how much I wanted to spend and what I wanted my payments to be. I also told him I wanted the same type of car. I liked my Nissan Altima because it was roomy. I did tell him I did want a Sonata many years back. He told me to get some lunch at the blue tent and by the time I came back he had a few Hyundai Sonatas to look at in different colors. I picked the venetian red one. We test drove the car, and I fell in love with it. He helped me with the financing to get it where I needed it to be, and he helped me set my Bluetooth and radio stations. I was totally pleased with my shopping experience."


Purchase of new Santa Fe 2017 limited ultimate

4.2
ajwilkins26 on 03/17/2016

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I am thrilled with my purchase and the price. Eddie was helpful. The sales department could definitely be more attentive. But over all I am pleased.


Good

5
tonio725 on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good service and price, Mr. Payne was nice and friendly. I'll probably do business with this dealership again. I'll most likely recommend this hyundai dealership to a friend.


Excellent experience

5
lcook52 on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good place to purchase, friendly, professional, and knowledgeable. Price was really good, no problem in finance,and great instructions on equipment, and really liked full tank of gas


A little bit unorganized

3.2
v.battiste on 03/16/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 3.0

I received several calls for items that I had already supplied. To use the family discount I was told to bring my wife's registration to the dealer. We did. I then get a call for a copy of our marriage certificate. I faxed it. I get another call that it is missing and I need to fax it again. There was also a mix up with the registration and title for the car I used as a trade -in.


Excellent

4.8
neuhaus1237 on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am glad that I went to Hyundai. I never had a car by them but I would definitely get another. excellent staff and service.


Modern Hyundai is simply Awesome

5
gimenez_2 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Super dealership, super sales person and great financing options. The experience could not have been any better. Eddie Elrod is simply the best car salesman I have worked with and I have purchased over 10 new vehicles from dealerships in both Florida and North Carolina.


Great carbuying experience

5
jenn.stiller on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dudley took care of me again. He had the Veloster Turbo ready for me to test drive when I got there. George was very helpful setting up the financing of my new Veloster.


Purchase of Ellantra GT

5
rlalexander on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They provided what I wanted at a fair price. Everyone I was in contact with was professional and courteous. The entire process was handled quickly. Excellent overall experience.


Very Happy

5
brhea.koneman on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We can't thank Alan Parker enough for his excellent customer service. We were extremely happy with our car buying experience and are very happy with our vehicle. We will be back and we will send friends.


new car

5
jmenig1 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good buying experience at this dealership. Made it easy to decide on buying a Hyundai for first time. Trae made me feel comfortable to test the car.


Service appointment

2.8
Gb on 03/05/2016

Customer Service: 2.0 Quality Of Work: 4.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

Made an appointment over a week ago for3/5 for oil change. I always call to confirm. No appointment listed. Not happy. When an appointment is made list it


Car shopping

5
Toni on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales consultant Renan Sandalo was the best. I never had a car buying like this before. Renan and the rest of the modern hyundai team were excellent from start to finish. Renan even drove my new car home for me! It was a very peaceful and stress free process!


Great Store

5
M.COOPER3285 on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time ever going to a dealership. I went to Modern Nissan and they was so rude because I had my 2 year old daughter with me. So I left and went to Modern Hyundai and soon as we walked through the door they all treated us like family especially our sales agent Trae. Hyundai is awesome


Great Experience

4.4
BRITTANYCARR715 on 01/30/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up and help me get an appointment for my windows to be tinted, and the sctochguard to be placed on my car.


5 STARS ALL AROUND

5
ANTHONY.BAKER1 on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides.


Above and Beyond

5
jadon3444 on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numerous vehicles at Modern.


Quick to sell, but not to respond to service concerns.

3.6
KIDBALTIMORE on 01/08/2016

Customer Service: 2.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 3.0

Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some basic features of the cars.


Great until Service Department

4.2
STEPHANIEJRONDEAU on 01/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 1.0

Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car started shaking extremely bad. I was informed by Kris Johnson that I would need all new tires because they were defective. He also insisted that I could drive the car, even though I was in extremely bad car accident the week prior and was very nervous about doing so. I had to follow up when the tires came in. I also had to follow up when the tires were put on. Absolutely no one called me to let me know. I was treated like crap once I bought the car from you all. I was excited until I dealt with the service department. Actually because Kris was so rude and none responsive I really wanted to return the car because at that point I didn't want to give you any more business than I already had. I should not have to be following up, especially when they know good and well that I am a good hour away from the dealership itself. Not to mention, I saw Kris when I returned the rental and he never apologized or even acknowledged me. If that is how your going to treat customers, I will never return nor recommend you all, EVER!!!!!


Thank you!

5
LINDSAY_BINKLEY on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my new Hyundai thank you all who worked with me!! Just what we needed for our new bundle of joy coming this fall!


Experience

5
KSZUCS9 on 01/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful! Got just what I wanted. Dudley was great! I intend to do all my service work at Modern Hyundai of Concord. Love the guys in service dept especially Matt. He can really make your day! Great personality


Greatest Buying Experience I have ever had.

5
MWOODALL608 on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great staff to work with in purchasing a new Hyundai. I recommend this dealership with a five star rating across the board. Very fair pricing, and an extremely professional staff from the internet service to the purchase, setup and delivery of the car. I personally will never go to another dealership ever again.


Great job

4
FORESTEDMONDS on 12/30/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Great job love the car just wish it was a little bit bigger. Great team to get a car from. Will come back in the furture.


Wonderful Experience

5
TESSRUBY on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the welcome I received from the front door, to the professional and friendly salesperson to the finance personal, I am very well pleased and happy with every step of the process. What a Wonderful team. I have already recommended highly to friends and family.


Too Easy to Buy a Car!

4
KIMBEY3 on 12/29/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

This experience was one of the easiest car buying experiences I have ever had due to the amazing staff! Everyone was very friendly and we were in and out fast! Unusual when you buy a car! I have purchased four cars from this dealership and will totally be there for my fifth purchase. I appreciate Matt in the service department - he treats you like a friend and not a customer. Very comfortable experience with sales and service.


So happy with Modern Hyundai

5
RDKELLY13 on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

3rd purchase from Modern Hyundai and have recommended them to others. Always feel welcome thereTrey is just so helpful in helping me understand all the features of my vehicle. No matter how often I come in with questions. Matt. in service, is always right on point and takes excellent care of us.


2015 Sonata

5
rscorp72ar on 12/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great deals and service. Great customer service will recommend this dealer to anyone great prices. Allen my sale person was great to work he even offer me water


Excellent staff and service! Especially Eddie!

5
SANDILANEY2 on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my new 2016 Santa fe! It is really a fantastic vehicle! The staff at Modern Hyundai is really wonderful! We always come back to buy from here, feels like family!


Great dealership

5
IEFRIED on 12/21/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great to work with. Got what I wanted at a reasonable price. Sale people are courteous and knowledgeable. I recommend them and think their cars are a great value


Professional

5
BARRYKLEMONS on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Understood my wishes! I wrote a comment last Friday that Hyundai set to me.I feel it is worth you reading it Joe because on my experience with another dealership. ( walked out of the 1st dealership because of their unprofessionalism! This dealership was a company that I will recommend!!!!


Fine

4
MEASON334 on 12/09/2015

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Fine place it was simple sale for them I told them what I wanted and they had a car on the lot for me to purchase


Great!!!!!!

5
PERRY2010.DP on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great place to buy a car. The salesperson was so nice and answered all of our questions about the car. Did not have the car on lot and went and picked it up for us.


Thrilled in South Carolina

5
FRANALLEN915 on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Modern Hyundai is the name you should look for if you are in the market for a car. They are equipped with a team of professionals,( in every essence of the word) great inventory, and excellent prices.


Great place to buy a car !

5
ACJONES39 on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman was nice and knowledgeable. The staff were very helpful. When the deal was done my new car was full of gas , clean and ready to go.I highly recommend this dealership !


Pleasant Experience

5
BHALO on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Upon entering the MODERN HYUNDAI OF CONCORD dealership I did not know what to expect, but as the process of leasing a 2015 Hyundai Sonata Sport was progressing I was pleasantly surprised. Thank you Modern!


Excellency

5
CABOOSE199008 on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Job well done by Modern Hyundai. I walked in, wasn't badgered into buying a car I wasn't looking for and the dealer helped to stay in my price range for what I was looking for!


No pressure sales at Modern Hyundai

5
GEVANS4 on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Modern Hyundai again for my vehicle needs. This is actually the 7th vehicle that has been purchased by my family with Modern. I have used David Ash as my salesperson since day 1 and he has always treated me professionally. he listens to what I am looking for and always asks which features are important to me. He then presents atlas 2 vehicles for me to consider and encourages me to drive them both to help me feel comfortable in making such a purchase. Shelina did a great job presenting additional coverage and services and never once made me feel pressured to purchase any of them but I did purchase some in the end. The whole experience was another great one and I think the Modern Hyundai is an industry leader in no pressure sales


Great people and price.

5
BOBPORTEUS on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shopped around all of central and western North Carolina, only the folks at Modern met our needs at our price. The people and our experience at Modern Hyundai both exceeded our best hopes. Our Accent is exactly what we needed for commuting to work. The gas mileage is wonderful. Thanks folks!


Great sales process, lacking the little things

2.2
NICKGEMT on 11/11/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 2.0

I would recommend the sales process that this dealer uses. I would recommend the SALEMAN again. GREAT SALESMAN AND SALES EXPERIENCE. But note that the dealership is lacking many of the little things that you expect from a car dealer. I do not feel that my business is appreciated. The little things that you can do to make a customer service experience enjoyable are lacking here. I admit that I have higher than normal expectations, but to forget my name within 5 minutes is fairly simple. And to follow through on your commitments is another easy win. If a customer ask to speak to you, get up from your desk and go meet the customer, dont sit behind a desk and wait for them to be shuffled to you. (NOT SPEAKING OF A SALES EXPERIENCE) Like I said before buying the car was a positive experience. They do need help on their marketing and not call me the day after and ask if I wanted to buy a car, like I did that yesterday. I was not pressured to make a purchase I was given the necessary information I needed to make a decision and feel that they gave me a great price. Service is a joke in my opinion and far from where they need to be, my prior dealer had a fantastic service department and I almost regret not buying one of their cars because their service department was so fantastic. Not the case here. Professionalism is not present.


HORRIBLE!!! NEVER GO HERE

1
HyundaiOwner on 11/10/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

If I could give Modern Hyundai of Concord negative stars I would! The WORST dealership I have ever delt with. They treated me like a child from the first time I walked in. I called the salesman who showed me a car the MORNING before I was supposed to come in and sign papers to buy the car, when I get there they told me they sold the car I was coming to buy the NIGHT before!! THEY KNEW I WAS COMING TO BUY IT AND SOLD THAT CAR RIGHT OUT FROM UNDER ME!! Apparently they didn't take me seriously so I bought a car exactly like the one I looked at at Keffer Hyundai where I was treated properly the entire time! I would never ever recommend Modern Hyundai unless you just want to get screwed.


Great dealership.

5
CHADWCRAWFORD on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at the dealership. The sales team was great and very straightforward on the pricing had no issues at all. Thank you for the professionalism.


Great!

5
GOOACU on 11/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome from start to finish. Our go to dealer. Actually was pleasant to buy a car from modern. The price was right and no pressure from staff.


CAR BUYING : No longer a drudgery, but a delight.

5
BONITAD2006 on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was immediately met by Miss Alex mac Allister. We walked and talked as friends. She asked what I needed in a vehicle. I explain the color the size and the power that I was looking for. She immediately found a vehicle that I thought I wanted. Then we found the right car test drove it discuss prices and financing and she got the deal done. Everyone treated me as if I were an important person. I do thank you for that.


excelling in customer realtions

5
BECKR626 on 10/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have enjoyed buy my cars from this dealership, it has been a fun experience, instead of being a unfeeling business transaction. Will purchase here again.


Excellent service and price

5
SWP57 on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service by phone initially so when I came into the dealership, we knew what I was looking for and also my grandson. He bought a 2014 Hyundai Sonata. While at the delership, everyone was friendly and knowledgeable and worked to meet our needs.


Excellent Dealer

4.6
LPASTOR on 10/07/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A very pleasant experience in purchasing another Hyundai Elantra. There was no pressure to buy any vehicle there, and I was pleasantly surprised at the financing available. I would but there again.


My time for me

4.6
MOPSEYMOORE on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I knew what I wanted and actually drove away with something I deserved. All staff was friendly and knowledgeable of products and services. Highly recommended.


Same old Same old

5
DONALD.LIND on 09/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Don't you just hate getting the same old experience from dealers these days? Take Modern Hyundai for instance. I get the same old EXCELLENT service every time I go there. My salesman Alan Parker gives me the same old OUTSTANDING service every time I work with him. I get the same old AWESOME follow up from ALL OF THE STAFF at Modern Hyundai. Kinda makes you want to stick with the same old HYUNDAI'S I have purchased 5 times there. Guess I will just have to tolerate the same old VIP treatment and continue to purchase my next 5 vehicles from there. Save me from the monotony!


Great customer service

5
ERICHARDIN on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe was an amazing salesperson, he listened to my request, and followed everything I asked for. They could not have made my purchase any smoother!


Modern Hyundai of Concord

5
BRITTANIBURNETTE1 on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my car and the customer service was great! I recommend that you check it out! The price of my vehicle wasn't too bad either! Thank you Modern Hyundai of Concord!


Car fo Graduation

5
Z enthusiast on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We received a very fair trade offer and a great price on a new Hyundai Elantra for my daughters graduation gift. Very pleased at the ease and relatively short time at the dealership. Joe Schluntz was a great help and a pleasure to work with.


Highly recommend

5
OREV03 on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly staff. Professional. Took the time to answer all my questions and exceeded my expectations. Would recommend to anyone seeking a staff who genuinely values your needs.


Friendly fast helpfull

5
GLENNJONES58 on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Made the payments work with our budget fast service very friendly will recommend to others to buy there car here Dudley made sure we saw every option


Excellent in every way!!!

5
CLINGLE0 on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our overall experience was excellent due mostly to the Modern Hyundai staff members. We will definitely recommend Modern Hyundai of Concord to friends and family. Joe was an excellent salesman with a great sales style. Was very professional and a pleasure to work with as well as Demetre!!! This is our 2nd lease and we have never received anything but EXCELLENT service!!!!


First Time Ever Leasing A Vehicle!

4.7
Happy First Time Lease! on 09/12/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My name is Blanche and I started researching new and used vehicles online almost a year ago, and a young lady in online sales, named Ashley Boyle contacted me. Ashley has been very professional and patient with me and she faithfully stayed in touch by calling me to see if and when I was ready to come in and look at new or used cars! I thanked her and told Ashley when I was ready to buy, I'd come to see her first! That is exactly what I did! She told me she would not be my sales consultant, because she works in online sales, but she would have someone there ready to help me and she would come out just to meet me in person as well! When I arrived at the dealership I was greeted at the door by Trae Quick, a Sales & Leasing Consultant. I told him why I was there and he was eager and ready help sale me a vehicle! He also called Ashley to let her know I was there and she came right out! After working with Trae for a while, another gentleman came over to meet me, his name was Anane Thabiti, A Sales Manager. Very professional and kind! Each person that I named in this review went above and beyond to make my experience in leasing a new car a great experience! I've always purchased my cars, this time I stepped out on Faith and A Great Sales Team At Modern Hyundai who worked patiently with me and made sure I was satisfied my first lease purchased! I will recommend all my friends and co-workers to Modern Hyundai! Thank you, Ashley Boyle, Trae Quick and Anane Tahiti for Excellent Sales Service!!!!


Great dealership and staff!!!

5
TRINA161 on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience with this dealership... Staff was very helpful!!! They went above and beyond to make sure I was satisfied. Will definetely purchase my next car from them.


2015 Veloster

5
CKOLIVER on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great exoerience purchasing my new veloster. No pressure and salesperson was great. Would definitely recommend others to give them a try based on my experience.


my experience at Modern Hyundai

5
RNBLACK5 on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

very good experience. Enjoyed working with Dudley. Have already recommended him and dealership to friends who also bought a car from him. Will continue to do business with him.


Best place to buy a new car!

5
J.JACKSON4 on 09/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in knowing that we had bad credit and came out with a 2016 Elantra! Everyone was friendly and professional. We came out as part of the family!


Great Customer Service

5
COURT.LYNN.SMITH on 09/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had such a great experience at Modern Hyundai of Concord! They were very professional, kind and knowledgeable. This was my very first car purchase ever and they were very patient with me and answered all of the questions I had (which were a lot!) They made sure I got the best price available and understood every last detail of my purchase. Even though this was my first vehicle purchase, I have been to many other dealerships with friends and family and this is hands down the best experience I've had. I would definitely recommend this dealership to anyone looking for a new car!


Great Experience

5
DR on 09/06/2015

Buying Process: 5.0 Overall Facilities: 5.0

Great experience, from the moment we arrived Dudley Payne greeted us and showed us the Santa FE SUV we had in mine. Very knowledgeable about the vehicle. After going inside we were welcomed by the sales manager. The entire process was very good from start to finish. Dudley has a great personality and made it a fun experience.


Knowlegeable Staff, Great CS & Value Pricing

5
SoccerMom on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have leased two vehicles from Modern Hyundai from Alan Parker and have thoroughly enjoyed working with him and the Modern Hyundai dealership staff. His knowledge of the vehicles and ability to offer competitive pricing are what have caused me to become a Hyundai repeat customer. I am happy with my vehicles and the service that is provided to me when I have to bring my cars in for any services needs like an oil change, tire issue or even recently a cracked windshield assessment. The staff are all very polite but I am mostly impressed that Alan Parker takes the time to do thorough research and is committment to conduct any neccessary follow through. I never feel like I'm a second thought or he is rushing through any process with me. Thankful for a dealership that treats me like I matter.


Very good

5
TOMCARROLL77 on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had no problems --- everything went fine. No issues --- this is the second new car that I have purchased from Modern. I"m quite happy with the sales and service.


Outstanding Service

5
CHRISCHANDLER1 on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased in buying my new car at Modern Hyundai. Not only did Alan help me find a car that met my needs and budget, he also went the extra step and picked me up at my home. I would recommend Alan and Modern Hyundai to anyone looking to purchase a new car.


Easiest shopping experience ever

5
AMYMHAMPTON88 on 08/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff were knowledgable and conscientious, I walked in pretty late in the afternoon and I was out by 8 with my brand new car. Enjoyed the entire experience, and will definitely be back


Best Vacation Ever....

5
WUZUPTHILL0629 on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came down from Va. To NC to visit my son. And came back home with a new 2016 Elantra.I have never had such and easy purchase and fast friendly service very informative. Thanks to Mr.Elrod sales man and all other staff. Very happy with my 4th Elantra.


Great Dealership we bought our 1st and 2nd

5
kathy T. on 08/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience here was a unexpected excellent one....Alan Parker is great at making you feel comfortable , patient and warm, very friendly he's our go to guy!.....Dimitri is one of the finance guy's he was also wonderful, funny and KNOWS his stuff.....I am thankful they made our experience an excellent one....Modern Hyundai service is all around excellent when servicing our two vehicles (they aim to please is top notch)....this is the one place and (I've been to many car dealer looking), they are truly genuinely warm and friendly.


Amazing service, sales, and finance team!

5
Ken T. on 08/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought our first sonata 2 years ago, loved Alan Parker our sales accociate, Dimitri, our finance guy, so much we went back to buy another one for my wife. These guys do a great job, we recommended our friends daughter buy her sonata from Modern and Alan also. The guys in the service dept are also super helpful, friendly, and courteous! All my cars will be from Alan and Hyundai! Super impressed all the way around. Top notch, and I've owned BMW, Mercedes, Acura.... These guys are as good if not better.


Excellent car buying experience

5
LISADWILKINS on 08/18/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional dealership / Competitive pricing. David's willingness to negotiate entire deal over the phone instead of forcing me to come into the dealership and waste hours of my time was what really sold me. Gotta love it!


World class service uncommon to delearships!

5
ANN.THURSTON on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We've been coming to Modern of Concord for years now because we are treated like family (genuinely!). The staff are some of the most friendly, knowledgeable and honest people I've ever met at a dealership and they are the reason we make a 3hr drive south...even for routine maintenance. Having purchased cars now from Alex, Tony and Eddie I can say that I've never once felt a sense of pressure, buyer's remorse or hesitation to return for additional purchases or service.Alex and Tony in sales are truly world class. They take the time to understand our needs our wants, our price point and find the best match for all three. Our most recent purchase was a Tuscon (a break away from our 6th Elantra) and we absolutely love it! You can't beat the features, warranty, loyalty benefits or quality in craftsmanship for the price in any manufacturer and when you pair a world class car with world class service you truly experience car buying (and maintenance) like you never have before!Modern Hyundai of Concord doesn't want to sell you a car, they want to make you part of their family and take care of you accordingly. Easily the best dealership I've been to and the only dealership I'll continue to business with!


new car after 20 years of driving SUV's

5
FUDGE491 on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2015 Hyundai Sonata Sport and we love it. After years of driving SUV's and Van we wanted a car that was dependable, good on gas, and stylish. I had read the reviews but took them with a grain of salt. After arriving at Modern we meet Dave Ash our salesman, we told him we were just looking but did intend to buy at some point. We said we wanted to try several make and models just look at what out there no problem. We also wanted to look next store at the Nissan dealer as well No problem I can help you there too. Well he was right we test drove cars from both stores. Dave was great! He let us drive, ask question he explained all the new modern tec feature so we could understand them. we took home a car for the night thinking we might buy it, but then after driving a few hours it just didn't feel right. So we brought it back and started over. Not once did we ever feel like they did not have time for all our questions and they never tried to push us into something that just didn't feel right. The sport had the feel we wanted, the gas mileage we wanted, the look we wanted and the dependability we wanted and the ride was smooth. No pushy sales pitch, no numbers game just good information and a honest deal. Just what we wanted ! Hard to believe we went from a 8 cylinder to a 4 cylinder and we still have the power! Two weeks in and I just had to fill it up 400 miles and still a 1/4 tank of gas. Can't wait to try this out on a vacation trip! Thank You David Ash and the Modern Hyundai staff!


Mixed

3.6
MATTELEVEN28 on 08/10/2015

Customer Service: 5.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 3.0

Chante is the best!!!!! She was very patient with me. She doesn't use the usual pushy car salesperson practices, which I appreciated. I can't say enough great things about her. Ther finance dept, however, leaves much to be desired and they are the reason I may not do repeat business when my lease is up. There are several differences in my quote and my contract. I was also told by one of your finance managers that the State minimum for insurance was fine, but that was not the case.


Great Experience

5
KIANDRA6 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Modern Hyundai in Concord is great. The dealership isn't too big but they have all of the different varieties of vehicles you would need. The staff was great and the financing and paperwork process took about 30 minutes which was amazing. I don't plan to ever go anywhere else.


Excellent!

5
JOSMITH420 on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone I worked with and spoke to on the phone made the car buying experience hassle free. From the moment Dudley greeted me to meeting the manager, talking numbers with the finance officer even to the car being detailed I felt welcomed and appreciated as a customer. We will be back to purchase out next vehicle!


Great buying experience

5
Jeff R on 07/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Modern's team of professionals made me a very happy customer.


My new Hyundai

5
Janet Hayes on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My sales person David Ash was very king and patient with me and my buying process he took the time to listen not just sell me a car I'm sure as long as David Ash at this dealership I will always shop there Thank you Modern


Awesome

5
REGINAAPPLEBOTTOM on 07/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was awesome!I would gladly recommend this place to others looking for a vehicle everyone was so friendly and polite and very professional! Definitely recommend this place


Great purchasing of vehicle.

4.6
MANNING101 on 07/10/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was met when arrived by salesman named Trae. Told him some issues I had. He took me to Avery. Both of them along with general manager and finance guy worked with me get car I needed at a fair price. Highly recommend.


Sales team did a good job

4.6
QTKAY on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Alex was great. ..enjoyed her very much. Store was clean and everyone was professional and had a sense of humor. They offered drinks or refreshments for waiting.


Great Service Good Price

5
DIGITALMAN1976 on 07/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They treated me well before and after the sale. Great experience! They found the right car for me! I received great service from Dudley Payne.


Buying a new vehicle

5
Greg Scapellati on 05/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All the people, fromTrae Quick to Sarah and Anane were very professional and courteous.


$71,965

Mileage: 4963

Color: Black

Transmission: Automatic

Body Style: Sedan

City: Concord, NC

Engine Type: 6 Cyl

Contact seller for price

Mileage: 6177

Color: Other

Transmission: Automatic

Body Style: SUV

City: Concord, NC

Engine Type: 2.5L Inline-4 Gas Inline

$31,787

Mileage: 31025

Color: Silver

Transmission: Automatic

Body Style: Pickup

City: Concord, NC

Engine Type: 6 Cyl

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