MINI of Warwick

Mini of Warwick

I have patronizing Mini of Warwick for several years now. I bought my mini and have had it serviced there regularly since. I have nothing but great experiences. Darrell goes above and beyond every time I am there. He is super informative, knowledgeable and always every accommodating. I have previously had bad experiences with dealerships. Quite the contrary and would highly recommend buying a mini from Inskip Mini. I would buy another car since Bryan has returned as Sales Manager..

Awesome experience, awesome people

Had a fantastic experience with everyone I encountered at Mini of Warwick! Traded in a Corolla for a 2015 Cooper S hardtop and I'm absolutely thrilled. From the moment I walked into the dealership and through the point of delivery saleswoman Donna Keane was unbelievably helpful and stayed in contact from test drive through delivery. GM Brian Perrugi and Sales Manager Nick Grassini were extremely helpful and patient with me as well, and only added to an already very positive experience. I highly recommend seeking out all three of them for anyone considering joining the MINI family! Great dealership and even better people, hands down the best vehicle purchase experience I've ever had.

Highly Recommend Salesperson Vincent Corsi!

Buying and car can be an unpleasant and stressful experience and when I needed a new car back in May I honestly wasnt looking forward to the process. When I walked into the MINI dealer to buy my first MINI, Vinnie was my sales person and he completely changed the buying experience for me. Outgoing, informative, professional and easy going, Vinnie made buying a car easy and pressure free. The experience was so positive that when my husband was recently looking to buy a car, we went right back to MINI and specifically to Vinnie. I highly recommend the entire MINI team and definitely recommend requesting Vinnie for your next purchase.

Great experience. A+

About 6 months ago my wife purchased her Mini Convertable with the help of Vincent Corsi and the buying experience was great. Never pushy sales tactics and we felt relaxed the entire time. Because of the great experience we had at Mini and the wonderful personal attention we received I purchased a Mini Cooper Countryman for myself and once again Vincent was so extremely helpful in the process. I will absolutely recommend Vinny. A+

Donna Keane is a fabulous saleperson!

I have now bought 2 mini's with Donna Keane. She brings a whole new meaning to buying cars; easy, not pushy, low key, truly seems interested that you get what you want.

Great Dealership! Outstanding Sales Staff!

I didn't know anything about the MINI car line until I showed up one Saturday morning just browsing. I needed to replace my older car and didn't know what I wanted. I had gone to another dealership but the car, and the dealership, did not impress me. I couldn't find out the real price of the car and they just kept talking about the monthly cost. I went to MINI of Warwick on a whim as I thought the car was sharp looking but didn't think I could afford it. Needless to say, 2 hours later I knew what I wanted and ended up buying a Certified MINI Cooper S Hardtop the next weekend (after I had my wife check out the car as well). Donna Keane, the sales person, was great. She explained the all the car options, the pricing (reasonable and no haggling) and had me drive two different models to help me figure out what was right for me.I've never had such an enjoyable car buying experience. There was no pressure to buy now or get more than I needed. Donna was outstanding and I recommend her to anyone looking to buy a MINI.

Exceptional!

I had test drove a total of 6 or 7 different model cars with different dealerships before I found the Mini I wanted at Mini of Warwick. I was a little nervous about not being able to get it as it was going to be several days until I could make the trip down there, so I called the dealer and was lucky enough to have reached Donna Keane. She answered all of my questions that I had to confirm that the car was in fact the one I was hoping, and we scheduled a time for me to view it. Unfortunately, that day ended up not working, but she kept in contact with me and we arranged for another chance, and I am beyond elated that she did. I ended up going down to Warwick from north of Worcester (about a 1.5 hour drive) on a Saturday and test drove the car with Donna. She was very approachable, greeted me with a smile, and went over all of the benefits of the certified Minis, their financing, and at no point in time did I feel like she was pushing the sale. When we got back to the showroom, she looked at the list of used Minis to see if there was anything else I wanted to look at, but in the end I bought the one I test drove. She was very patient throughout the process and I didn't get the "car salesperson" vibe from her at all. When I asked her about a certain financing deal, she informed me that I wouldn't qualify with the terms I was looking for, but she ended up letting me know there was another one I would qualify for, and she would make sure I got that. During the week that I was eagerly waiting to pick up my car, she made sure to call me and let me know when it would be ready, and although she wouldn't be there (it was the week before the 4th, so understandable), she would make sure that another sales person took care of me and showed me the car. I picked it up, and have been in love with it ever since. After the sale was complete, Donna called to follow up and was able to get me a spare key for my Mini as it only came with one. She went above and beyond to make her customer happy, and that means a lot. All in all, I would highly recommend Mini of Warwick and Donna Keane in particular, you will not be disappointed!!!

Great Purchase Experience

We recently bought a MINI Countryman All4 and had a great experience. The sales staff (Ryan Zeman and manager Mike Silva) were fantastic. They gave us a fair price and great customer service. They both knew the product well and answered all our questions thoroughly. Additionally, Ryan was fantastic with follow through. Every time he said he'd call, it was like clock work - right on! Thanks for a great experience!!

Thank you Donna

I am a mini enthusiast. I am now in my third mini. My motoring advisor is Donna Keane. She ROCKS! Donna went above and beyond to get us the car we wanted w/the features we wanted. The whole transaction happened in just over a week and went very smoothly. If your looking for a mini look no further than Mini of Warwick and be sure to ask for Donna.

Amazing buying experience

Donna Keane was great! I had to trade in my 2008 mini convertible that I loved but could no longer drive a manual shift car. She had a great pre owned on the lot and I drove off in that mini s in 3 hours! I will for sure make the drive to mini for maintenance! See you soon Donna

Excellent service

I traveled from Boston to look at a VW they had for sale, I ended up purchasing it two days later. Their facility was incredibly clean, there was always an interested buyer both times I went in, and they had great sales persons. I worked directly with Donna she was very personable and made the buying process a breeze (: I will most certainly be returning in the future, maybe next time to buy a mini :D

Come again

I am in the process of looking for a car, and he was right there on the phone almost before I even got off line. He was curious about what I was looking for and tried to put something together in my ball park. Very curtios and kind.

Donna is Amazing

I am a long time customer of MINI of Warwick and Donna is my gal. She is a delight to work with. She has made me extremely happy 3x! I will def be coming back. The entire team at Inskip delivers consistent and outstanding customer service.

DT Marion MA

My car is the third Mini I have bought from Donna, which should tell you something. This time around, I was in a hurry to buy because my previous Mini was totaled in an accident. Donna could not have been more helpful and understanding--and everyone there, the sales manager, the finance manager, the parts manager, were great. A first-rate experience.

Excellent Buying Experience; Great Customer Svc

We had just about the best buying experience ever; highly knowledgeable Sales Advisor, Donna Keane, that helped us along the process. Customer friendly!

Used Car review

Recently I went up to MOW (from CT)with cashiers check ready to go after much conversation with the salesperson. Car was nice but not the model claimed by MOW on cars.com..it was 2 levels below. Shame on me and so I encourage a lot more research before embarking on a dealer visit. There will be discrepancy almost always (I am finding that out with other dealers)

MINI of Warwick (RI)

Simply one of the best car-buying experiences of my life. Motoring Advisor Jessica Splendorio is highly competent; she is knowledgeable about product, finance and service. When I 'sized' a recent deal for a MINI Paceman at another MINI dealership, Jessica worked a vastly better deal for the same vehicle. Go to MINI of Warwick and see Jessica Splendorio for your next MINI!

We have now purchased our 3rd Mini from Jessica! She...

We have now purchased our 3rd Mini from Jessica! She professional and friendly and takes a personal interest in you and your motoring needs. She matches you with the perfect Mini. The sales transaction with Jessica and her team mates makes the buying experience enjoyable. She follows up with you to ensure your satisfaction and answers any question you may have.When it becomes time to upgrade again, we will be back to purchase Cooper # 4.

Mini Is The Way To Go

Great experience! Tried a number of Mini models and bought a Countryman....love it!!!! Donna was a huge help all around. Kudos to Mike too.

Best car buying experience ever!

We recently purchased a Mini Countryman S from Mini of Warwick. As they didn't have the exact model I wanted on their lot they arranged to get one from another dealer. I was lucky enough to work with Donna Keane who explained everything clearly and treated me so kindly through the whole process. The car was brought to Warwick and through no fault of Donna, or Mini of Warwick a paperwork issue happened and there was a delay in getting the proper registration papers. If it wasn't for Donna this could have taken days to fix, but she actually got the car to me the day she said she would originally. I would so highly (and plan to do so) recommend Mini of Warwick and specifically Donna to anyone even considering a Mini purchase. We will definitely be back when we are ready for another one!

Ash Johnson, Motoring Advisor

Visiting Mini of Warwick to purchase a new Mini Cooper S with Ash Johnson is such a great experience. We have followed this process twice in four years with Ash. She is a friendly professional who attends to details and makes things happen. It is always a pleasure to connect with Ash when having routine service also. You will always be treated as a respected client that is the only client at the moment. The Mini of Warwick outstanding environment is welcoming by a supportive team. You can tell they enjoy being of service to all their clients.

LOVE my new Mini!!!

Donna was great. Second Mini I purchased from her- would recommend to anyone. Fast and friendly. Car was ready when I arrived to pick it up. Thanks!!!!

The Way Car Buying Should Be

Despite hours of reading reviews from every possible source, weighing every option and finally picking out the car one wants always seems to be the easiest part of the car buying process, while actually going to a dealership and having to "make a deal" is usually the worst. Right up until setting foot in MINI of Warwick. I couldn't have dreamed up an easier process from start to finish. At no time did I feel any of the usual hawking or pressure or, "let me talk to my manager/see what I can do" bologna. Donna Keane was an absolute pleasure to work with from the moment I stepped in and asked for help. Even though I went in to test drive a 2010 MINI Clubman in the pouring rain! She was ever so patient with my driving, (going from an H3 to a Mini Clubman was an exercise in spatial problem solving). She was also incredibly understanding knowing that I actually had a few cars from different makes I wanted to also check out that day at other dealerships, to see what would suit my needs. At no point was there a pressure to keep me there, or even try to sway me away from the other brands I was looking at, (Subaru being the next runner up to Mini). No other dealership I visited that day for the other cars I was looking at were as laid back, helpful and knowledgable. The fact that Donna allowed and encouraged me to bring my drum kit to the dealership to make sure I could fit everything I needed was also pretty great. Being a weekend musician, if I couldn't fit my instrument, it wouldn't matter how much I liked the car, it would have to be onto something else. But to my amazement, I fit my full five piece rock drum kit, hardware case, pedals, cymbals and seat, and still had some room to spare. Huzzah! Then the moment of truth... Actually buying the car. This is where even the slickest of salespeople can change on a dime. Go super low on your trade in value, or add on to the sticker price with hidden fees and playing 15 rounds of "let me see what I can do". Once again I was amazed at what happened. Donna worked with me to get a fair price on my 2006 Hummer H3 trade in that benefited both of us. And there was no need to "make a deal", what I saw was what I got. And the price alone was already more than fair. No need to insult each other with offers of varying degrees of "no way". We hashed out a rough price, I came in two days later, and left with the car I've always loved and a smile on my face. I left with a new car, a new life long dealership, and I'd like to think, a new friend. It takes me less than half a second to recommend Donna and MINI of Warick. Proud new member of the MINI family, -Steve

Love my Mini Countryman

I recently traded in my leased Mini Cooper for a new Mini Countryman. Donna Keane had helped me before on my Cooper and she greeted me like an old friend when I came in for the Countryman. She made sure I saw all the colors available and that I test drove the car first. She was able to get me my first choice in colors with everything in it that I requested. Not only that, but she had the car ready for me as promised. Everyone at Mini of Warwick seemed very nice and eager to help. I would definitely recommend this dealership to my friends. And I'd be sure to tell them to see Donna! Diane Gass

Best Birthday Present Ever!

Donna Keane and crew were simply awesome! Donna made sure I was not only in and happy with the Mini I chose to get, but made sure I was able to drive it off the lot the day I came in because it was my Birthday! Great customer service would recommend!

Another great experience buying a Mini at Mini of Warwick

Just bought my second Mini Cooper from Mini of Warwick, and, just as with the purchase of my 2007 Cooper, the people, the process and the experience were such a pleasure. I was recently involved in an accident, after which my prior Cooper was sadly deemed a total loss, so suddenly I was forced to make a new car purchase quickly, long before I'd expected. I loved my first Mini, but hadn't decided whether I'd buy another one or move on to another brand, given all the other options. The day I removed my belongings from my sad little car at Inskip's Collision Center, I stopped in at the Mini showroom and talked with Ash Johnson, Motoring Advisor, explaining where I was in the process. Just like all the other friendly, knowledgable, straight shooters I've always enjoyed dealing with at Mini of Warwick in sales and service, Ash was smart, well-spoken, well-versed in all things Mini Cooper, extremely cool, and no-B.S. - one of the things I've always found refreshing about people who work for this brand. We talked about models, drove, and I told her my mind was open to another Mini, but that she'd need to convince me why I needed one. I had a Countryman in mind, and she and her manager made it happen. Negotiations were straightforward and pleasant; she was incredibly attentive and speedy; she located a 2014 Countryman in the color I wanted, coming into the US that week; rerouted it to RI, worked through paperwork and delivered the car to me in 6 days. The truth is, once I started talking with her that first day and spent some time in the showroom, I recalled all the reasons I loved my Mini - it's not just about driving the car, but about the whole experience of the brand and the people who work for it at Mini of Warwick. From the advisors to the awesome service department, it's just different, and better, than other cars/brands I've driven. So I've had my Countryman about 2 weeks now, and I am really loving it. Even more than the first Cooper. Mini of Warwick, and Mini Cooper, are great. Thanks, guys.

Thank you Donna & Mini of Warwick!!

This was my first time purchasing a car. I went in a couple of months ago to test drive minis and immediately fell in love with the cars. However, I knew I wasn't ready to purchase for a couple of months. At the same time I had also been on test drives for different cars. Other dealerships were borderline harassing, calling me every couple of days, emailing me constantly regardless of the fact that I had made it very clear I would not be purchasing right away. However, Donna and Mini of Warwick were much different and very attentive to my needs. Donna would check in with me every couple of weeks to see if I was ready and where my search was. When I was finally ready to purchase they worked with me to make sure that the payment was within my tight budget. Donna was wonderful to work with, not too pushy, but just attentive enough so that I knew she was still paying attention! I didn't feel pressured into spending more than I was comfortable with and all of my questions were answered in a timely fashion. I had a wonderful experience purchasing my first car and I am very happy I chose Mini Cooper of Warwick!!

I went in to test drive a Mini to see if it was right for...

I went in to test drive a Mini to see if it was right for me, and two weeks later I drove out with my Mini done the way I wanted it.It was the easiest car purchase I've ever made. They met my price for my trade offered me a great deal on the new car, and helped me decide on the extra's that I bought.I had one problem (weather related) and it was not only taken care of promptly, but they detailed the car before they gave it back! The car had two weeks of road salt and dirt on it, and it looked like new again when I got it back.I would recommend this dealership to anyone looking for a Mini, and I'm already starting a list of things I want in my next Mini!

Both Jessica and Bill were great. We knew what we wanted,...

Both Jessica and Bill were great. We knew what we wanted, what our trade in was worth and what we wanted to pay. We were very satisfied with the result of the negotiations. This is our second MINI and Inskip is first class.Ed and Jolene

I recently purchased a Mini Countryman All 4s I went in...

I recently purchased a Mini Countryman All 4s I went in on Thursday and fell in love with the car.I left with the car the next day on friday after it was all detailed and paper work final...Donna was fantastic and friendly like a old friend i hadnt seen in years...

I entered Mini of Warwick to lease a new Mini Hardtop. ...

I entered Mini of Warwick to lease a new Mini Hardtop. My experience was fun, easy, and frustration free. Mini of Warwick reached out to me when I showed an interest online. Without the high stress sales pitch, they scheduled a time for me to come in and share my information on the what, why, when, how of my car situation and were able to narrow down my choices to find a suitable vehicle. Working with Ash Johnson was a great experience. Her passion, humor, and knowledge of the vehicles was a big influence on my choice to buy.Negotiations were fair and straightforward and I was able to achieve getting the car I wanted for the price I wanted. I enjoyed working with Bill Sides who provided detailed and accurate information. He also worked with me to get both of us to our appropriate price points.I couldn't be more pleased with my experience at Mini of Warwick. I can see how they maintain customer loyalty which they have achieved with me!

Wow...what an easy, pleasant and authentic experience....

Wow...what an easy, pleasant and authentic experience. the service department the best! . You all accomodated our hectic lives..and are incredibly accesible and knowledgeable with car concerns!!. Im not shopping anywhere else. Daryl thank you so much I feel appreciated by your team and trust our car to your wonderful staff!! Its such a special feeling knowing that your department makes a genuine effort to give us the BEST possible experience. You really do. Thank you so much for always taking the best possible care for our family and our little red Mini!The Lanagans thank you :)

We just got home from buying a pre-owned Mini. Our sales...

We just got home from buying a pre-owned Mini. Our sales person was Donna Keane. She was great. We had a wonderful experience with Mini of Warwick and I do believe it is part due to Donna's knowledge. I would highly recommend Donna and would urge anyone to request her for a sales consultant. Joanne and Steven Colsen

One of the best car buying experiences I've ever...

One of the best car buying experiences I've ever had..Ash Brian n Bill are the greatest!!! When I am ready to trade up I hope they are my sales people

From the moment I walked into MINI I felt comfortable and...

From the moment I walked into MINI I felt comfortable and happy! Ash made our experience so easy and wonderful! I can't thank you enough for making the car I wanted possible :) I've never experienced such a great easy going motor advisor or such a great dealership in general. My husband is currently looking at your inventory and we will be back very soon!Thank you so much and looking forward to our next purchase with you guys!

You will NOT be disappointed!!

All I can say is you will not be disappointed. Whether you are buying a new or used car or bringing your car in for service. If you can't wait for your car you will be provided with a great loaner at no charge!! If you wait you can enjoy fresh baked cookies!! All staff are friendly, courteous and available to assist you. Your car is washed after every service visit (weather permitting)!! You will receive follow up contact to be sure all of your concerns have been adequately addressed. You will LOVE this dealership!! 5 STARS ACROSS THE BOARD!!!

I purchased a 2013 Mini hardtop and had an excellent and...

I purchased a 2013 Mini hardtop and had an excellent and very positive experience. Ash Johnston was terrific. She was personable, honest and very knowledgeable. There were no hassles in the purchasing process. She was extremely helpful and made the whole thing easy. She even took time from her day off to make sure that the car would be ready for pick up. Phone calls were returned in a timely manner and she very well organized and took care of all of the details including the car insurance paper work. I would definitely seek her out if I were purchasing another car and I will recommend her to my friends and anyone looking to purchase a car.

I Love my MINI

This is my second Mini! I could not have had a better experience with both the buying process and my first year service. The staff at Inskip is unbelievable. Dan guided me through the buying process, it was a breeze. And most recently, on the first anniversary of when I purchased my Mini, I had the pleasure of working with Darrell. Darrell was knowledgeable, patient and enthusiastic, as he walked me through the process. I trust the crew at Inskip Mini.

I admit that I have never encountered a car dealership...

I admit that I have never encountered a car dealership like this one. The staff is genuine, honest and truly wants to help buyers not pressure them. A series of bizarre events led me to talking to one of their salespeople (Ash) and I am grateful that I did. I ended up driving home in a fantastic car that is a perfect fit for me. They went well above and beyond to make the transaction pleasant, the homemade cookies were a great touch. The entire staff is fantastic!!!!!!! If you are looking for a Mini do yourself a favor and call Mini of Warwick.

All around great

It was very pleasant. They were helpful, informative and very efficient. I have no complaints!

AWESOME DEALERSHIP!!

This was the best car buying experience I have ever had! I was intending to buy a vehicle over the winter however the staff was so likeable and easy to work with that I ended up buying sooner. My boyfriend and I actually purchased 2 vehicles in the same weekend we liked them so much! One was a Ram Truck and the other a Countryman S. I was never pressured or forced to make a decision. This was my first experience buying a car on my own without bringing a male friend with me to help me. I feel completely confident in my buy and the vehicle they put me in was PERFECT!! I especially want to thank your Motoring Advisor Dan Shiranian, your Sales Manager Brian Peruggi, and especially your Business Manager Bill Sides for their OUTSTANDING customer service! Whatever you are paying them you need to double it!! You have a great team!!

Friendly, professional service

The staff at MINI of Warwick was both friendly and knowledgeable and our service needs were met in a timely manner. Darryl went out of his way to make our first time service experience informative and stress free.

A great experience

I spoke to all the Mini dealerships in my area (Peabody, Boston and Warwick). I was set to make a purchase through Peabody and I ended up walking out. I contacted Jessica, knowing that there were no Cooper S converts on the lot. She was amazingly helpful in finding the right car for me. Michael was a pleasure to deal with in hammering out a deal, and making a couple changes to the vehicle. Even checking out with Bill was a great experience. Many years down the road when I replace this Mini, I will be coming directly to Warwick.

Bought my used Mini at Mini of Warwick!

Donna was very responsive to my internet request for information about the car I saw online. I live 75 miles away, so it was important to me that I had a good experience and that I wasn't going to be subject to the usual used car experience.

New Mini Purchase

This is one of the best auto buying experience my wife and I have had in almost 24 yrs of marriage. We set out to find a car just for my wife since we are about to be empty nesters and Junior Moreira was very professional, personal and knowledgeable. Junior took the time for us to test drive different Mini models to find the right one. The overall support provided by Junior Moreira was outstanding and we will definitely recommend your dealership and junior to our friends.

Top-Notch Service with MINNI of Warwick

I love the MINI of Warwick Service Department!! Jaymes always goes above and beyond to take care of my MINI and I wouldn't dream of taking her anywhere else. It's always a pleasure to work with MINI of Warwick. Additionally, I've purchased two new MINIs here and the sales department is OUTSTANDING!!

Good Place

These guys are on the ball, friendly and interested in your business

Customized Mini Cooper S Convertible

Dan Shiranian was very helpful. He kept me in the loop with the progress of my vehicle and was always available and followed up. Bill Sides was great when filling out the paperwork. Both him and Dan treated me like a valued customer and friend. I did not feel as if I was just a sale. It was a very pleasant experience.

So I went in for my last warranty service and met with...

So I went in for my last warranty service and met with Jaymes. This is the best service advisor I have worked with from all the mini dealerships I have worked with. I am a graduate student and traveled a lot going to dealerships from Boston, Northern New Jersey, Albany, Rochester, and Warwick. All of the service advisors I worked with there were nice, but Jaymes went above and beyond. He was upfront with me and told me that it would take much longer than they previously expected. He immediately got me a loaner and had me on my way. When he followed up with me on the phone he said he would update me before he left for the day and called exactly when he said he was going to call. I felt like a millionaire with this dealership and would absolutely recommend working with Jaymes to anyone going in for service. Great guy, guy service and my car is running better than ever. This isnt just a one tim encounter with Jaymes either, this is my second time working with him. He never disappoints.

This has to be the worst experience with a dealership I...

This has to be the worst experience with a dealership I have experienced. First you get swamped with 3 people calling you all asking you for the same information, none of which touches know what the other is doing so I had to give the same info 3 times. The one person that you give info to promises to get back to you and never does (Art Fontaine). I dont get contacted by another person (Jessica Spendorio) who after contacting her manager quotes me $603 for an 2013 Mini Couper S (A Range Rover goes for about $799) and has the nerve to offer me 4500 for a car worth 10k. I have never been insulted with nonsense numbers like that in my life. I would think that these people would notice by my email signature that I am a CPA and do make sense of numbers for a living, before insulting my intelligence with maneuvers for a quick profit.

Thank you for the great customer service. I am enjoying...

Thank you for the great customer service. I am enjoying my Mini Cooper Clubman. It has been a pleasure working with Inskip Mini. Dan and Bill were great!!

I worked with Ash to test drive a Mini Coupe with the...

I worked with Ash to test drive a Mini Coupe with the possible intention of ordering one from the factory. She was extremely helpful and patient, as I went back for a second test drive and had plenty of questions for her. She never made me feel pressured in any way, unlike just about any other sales person I've dealt with (at other dealers).Ash went above and beyond my expectations on my second visit, as she wasn't feeling well and had left to go to the doctor, but still returned for the test drive because I was already on my way. She acted as if she wasn't inconvenienced at all, although I could tell that she was feeling pretty ill.I ultimately ordered a Coupe from the factory, and Ash kept me up to date on the ordering/production process whenever there was an update. She even came and picked me up in my new car as I was dropping off a rental at the airport.If you're interested in a Mini, Inskip is the place to go, and Ash is the person to talk to!

Ash Johnson our motoring advisor from Mini of...

Ash Johnson our motoring advisor from Mini of Warwick is the bomb. I connected with her right from the first phone call. She even came in on her day off to help us because we could only come in on a Sunday. We were blown away with Mini's cool race car decor and fun atmosphere when we arrived. My first impression of Ash was correct. What can I say...She is just a cool person it was like hanging out with a good friend or sister.On the test drive she explained to us how the hybrid power train engine system works together with the gas engine to power the car and battery . It is a very complex car but she made it easy to understand and pointed out the touring edition features that made this model Prius a better performing car than the rest...We were impressed with her knowledge, professionalism, passion for cars, and love of the Mini dealership. We still had one more car to look at but after she ran the numbers and gave us the price of the car with trade in and rebate. We knew the other dealership could not top this deal on their best day and decided not to even look at the other car. We came back the next day to drop off our old car, I mean really old car with our dog Valentina who was invited in with us, and became an instant celebrity with Mini employees. Especially finance manager Bill Sides who showed us some cute pictures of his amazing Jack Russell terrier. We could have sat their all day exchanging funny stories about our dogs. What a great guy he is. Yes people , I love this dealership and my car, and would highly recommend them to everyone looking to buy a new or used car. Thanks Ash and Bill, for making this a fun and stress free car buying experience you guys rock!

The folks at Inskip Mini really helped me out with the...

The folks at Inskip Mini really helped me out with the purchase of my Countryman. I had bad experiences at another dealer and Donna Keane, Bill Sides, and the rest of the team worked with me to ensure that I could get into a Countryman. I would highly recommend them and will go back to Inskip for any future purchase.

Donna was more than helpful in getting me my 2011 mini. ...

Donna was more than helpful in getting me my 2011 mini. We had some trouble with the financing, on my end, and Bill and Donna were able to pull an incredible deal. I can't wait to go and visit them again, for scheduled maintenance of course!

First of all do not let this review sour your opinion of...

First of all do not let this review sour your opinion of MINI, I bought one from MINI of Peabody and I love it. This is a review of the dealer, especially the sales manager Brian Peruggi, his unprofessionalism, overall attitude slimy business tactics and lack of common courtesy made me walk out of the dealership.I was prepared to buy 2 mini coopers, one custom order cooper hardtop and one clubman for my mother. We test drove the cars and found we really liked them. while at the dealership. Our salesperson Donna was perfectly nice during the presentation(not during the negotiation) and really convinced us that these are great cars. When we returned to buy the cars on the second day there was a completely different tone. When I made my very reasonable offer on the car I was immediately rejected. I should note that my offer was an average of what edmunds, true car and blue book call a fair purchase price for my exact desired configuration. Their counter offer: a mere $500 off msrp. And on my mothers trade in they offered her 15,000 for a car that she eventually traded in for 22,000 at Mini of Peabody(and mini of warwick offered her nothing off msrp for the new car) When I held my position that these sites could not all possibly be wrong, Donna called over her sales manager Brian Peruggi, who did not even bother to say hello. He said that 500 off a mini was the deal of the century, and that with my mothers trade in they would loose money. When I showed him the data from the sites, he claimed that 900 dollars was something no mini owner got of a car. He then mentioned that the products made by the technology company I work for have a price and I don't get to talk them down. even though they are made buy tortured sweatshop child workers for five cents a phone.(he actually said this) He insulted my employer and what I do, and as a fellow salesperson that was the last straw. He spent five minutes complaining about my offer calling it stupid, uninformed, crazy and insulting while acting like a kid throwing a temper tantrum. He then cursed under his breath as he walked away(yeah I heard you Brian) Donna claimed that $500 was the most she ever saw someone get off a car and told us to take the deal (we didn't) and when we left she said this deal hurts me too, I don't see a dime if you don't buy anything. I feel like I wasted 3 hours of my time. Well thats too bad Donna because of your sales managers actions I wouldn't buy a car even if you gave it to me for invoice because of his behavior. I ended up making a deal the very next day for 1500 off a mini cooper that was special ordered from the factory. My mother bought a clubman for 800 off msrp, and got 22,000 for her old car. All this with much better service from Mini of Peabody(buy from them) As long as Brian Peruggi works for mini of warwick stay away, he will insult you and throw a temper tantrum when you ask for anything other than msrp. If I ever treated a customer like he treated me I would be fired from my job. Im surprised someone so juvenile even made it to sales manager.

After dealing with several local Mini dealerships, we...

After dealing with several local Mini dealerships, we found the car we were looking for at Warwick Mini. No lies, no gimmicks, just honest and helpful. We drove from Chicago to pick up our Mini and couldn't be happier. Would highly recommend.

I went to Mini of Warwick to buy a used Honda Civic they...

I went to Mini of Warwick to buy a used Honda Civic they had in stock, and the entire experience was really straight-forward and simple. When I showed up to look at the car, a representative came out immediately to show the car, show a carfax report, and answer questions. She immediately pointed out the problems the car had, and most would be fixed once I agreed to buy it. The car's price was fantastic; the car was in decent condition and was being sold well below the current KBB value. They were firm on the price being non-negotiable though. After I decided I wanted the car, the rest of the process was fast enough, and they were able to have the car ready after two days. When I went back, the paperwork was prepared, and I was out with keys in hand within a half hour. Overall, the sale experience was enjoyable, and the employees involved were all very friendly.

I bought my Mini here two years ago, on a Friday...

I bought my Mini here two years ago, on a Friday afternoon. I picked it up on Wednesday morning, and it was not ready. In fact, it did not start, and they had to jump it because the battery was dead. I should've just taken my Jetta home instead. Then, I had to bring it back a few weeks later. Why? The rotors in the back were rusted, even though the car was a 2006 with only 36k miles on it. They spent two days fixing it, because they didn't have the parts (this is a recurring theme at this place).Last year, I got into an accident, and my car has an extended warranty, so I took it to their body shop. I brought the car there when I made the appointment, but they didn't even really look at it. How do I know this? When I brought the car in over a week later, they did not have the parts! My car was there for a week and a half, while they had to get another rim (they got the wrong one) and a tire (they didn't know I needed one, since they didn't look at my car) and some other parts that they should've known to order, had they put the car on the lift, which they could've done at any time before the appointment. They never called me to tell me why my car took so long, either or how long it would take. When I brought it there for the appointment, they said 5 days. When the five days were up, no car and no phone call as to why it wasn't ready. I only found out why when I picked up my car. They did give me a loaner, a Nissan Altima, even though I would've preferred a smaller car (since that's why I bought a Mini). At this point, I also found out my car did not have regular tires, but run flats, which they apparently didn't know until they went to change the tire. I also don't have a working tire pressure alert on my car, neither of these things were told to me when I purchased said car, meaning they don't know what they are selling you.This year, I had to bring it in for a Mini inspection and it took two days because they once again did not have the parts needed. They told me I had an oil leak and to bring it back in a few months for a check up to see if it needed to be fixed before the warranty went up. I did just that, brining it in in late May. I made the appointment, and was told the warranty was still in effect. Yet, when I brought it in, I was told the warranty was no good. My daughter had to bring the car in last week for a broken blinker arm, and was told the warranty was still in effect. These people don't know what they are talking about.My daughter made the appointment and was going to wait for the car, which should've been done by 12 pm. She had to get a ride from them, which they were reluctant to give her, because she had a doctor's appointment she had forgotten about. It is now almost 4 pm, and, surprise surprise, the car is not done. Not only that, but the service man called and said that we'd be lucky if it was done by the end of the day tomorrow. Even though the appointment was made a week in advance and they should've had the parts and time to do it. She told the man about the other times they'd been late in fixing the car, and he said he would talk to a tech and call her back. He hasn't called back, either.I am planning on getting the title to the car (which they did not send me when I'd paid it off) and selling it, and getting a Ford or VW, since I know I can get better service at those dealerships. I'm done with Inskip.

Ash was great to work with. She knows the vehicles and...

Ash was great to work with. She knows the vehicles and the current offerings. She immediately made time for us. After a bit, her other customers came in. She easily balanced her time between us so that we were both happy and satisfied. We were to buy out my first mini and thought to go there to see what the current deals are being offered. She made time to explain to us the current deals and helped us pick out my new mini. I actually got to take the car home that day. She transferred my plates, helped to get the car ready and set up my sirius satellite radio while i sat with the finance man. Throughout the process she kept us updated on what the next stpes were while we waited. it was nice to have the new car that very same day.

I think Jessica is hard working knows the product and has...

I think Jessica is hard working knows the product and has the natural ability to sell it. It was a pleasure making her acquaintance and hope she is with the company a very long time

I had an awesome experience buying a car from Mini of...

I had an awesome experience buying a car from Mini of Warwick. Ash's superior knowledge of the Mini line combined with a pressure free atmosphere truely made me feel welcomed. It is refreshing to walk into a car dealer and have there biggest concern not be getting me out the door in any car, but selling me the right car for my needs and budget. The family all thought Ash was very cool and my 11 year old daughter wants to know when we are going back to hang out. I wish I needed another car so I could buy another car from Ash and Mini/BMW of Warwick. Proud owner of a 2012 Mini Countryman! JOSH

I executed a reverse auction for a 2011 Mini S. Of all...

I executed a reverse auction for a 2011 Mini S. Of all the dealers, Mini of Warwick seemed most interested in helping me find the right automobile at the right price. Furthermore, working with Art Fontaine was a pleasure. He was responsive, friendly, and customer-focused. That includes a call and an email periodically after the purchase to ensure I was happy with it and a call on my birthday. Nice touch, and ones that I never experienced with the BMW dealer I bought my other car from.

Our experience at Mini of Warwick was extremely pleasant....

Our experience at Mini of Warwick was extremely pleasant. We leased a 2012 Mini Cooper. We had never leased a car before and the pros and cons of the lease were explained very clearly by the sales manager,Brian Peruggi, so that we could make an informed choice. Ash Johnson worked with us through the whole process and we found her very helpful but never pushy. She made what sometimes is a very stressful experience, purchasing a car, a pleasant and exciting experience. We would definitely buy or lease another car from this dealership. This was unlike any other car purchase we have ever experienced. Everyone at the dealership were friendly and helpful.

I contacted mini of Warwick by email to inquire about...

I contacted mini of Warwick by email to inquire about getting a second key to my 2008 mini which I purchased used elsewhere. The dealer in Hartford did not even answer my email. Janine wrote me back the next day and walked me through the procedure personally and we managed to get my key without me driving to RI. she was friendly and professional. I will go to mini of Warwick for my future needs and even for future purchases because of how I was treated. Thank you Janine. It's nice to know this kind of service still exists!

This is the second time I purchased a car from this...

This is the second time I purchased a car from this dealer.I am very happy with the service I received each time.Miss O'Hara was very helpful, articulate, pleasant. She was not pushy. She was genuinely nice and caring!

While shopping for a used mini for my wife. We visited...

While shopping for a used mini for my wife. We visited Inskip Mini. We were pleasantly greeted by Andrea O'Hara. Andrea answered in detail all of our questions.She showed us several cars in our price range and came on several road tests. She explained in great detail in each every feature of each mini. That day my wife purchased her mini. I really like the engineering detail of the mini, so when Andrea informed me in 2011 they made an all wheel drive model i expressed that i might be interested. She set me up on minis web site where you can build your own car. Long story short i ordered one. Andrea kept in touch with me regularly via e-mail to update me on the cars progress and she made everything really easy. Financing went smoothly. I was very impressed with the cleanliness of the repair shop and the people there were extremely accomodating. I would definitely steer a friend to them and to Andrea without question.

just bought a car and I found it a rather pleasant...

just bought a car and I found it a rather pleasant experience without the stress I expected. This was mostly due to the sales person with whom I dealt, Andrea O'Hara. She was very available, friendly, knowledgeable and sweet.

In July, 2011 I visited MINI of Warwick to check out the...

In July, 2011 I visited MINI of Warwick to check out the 2011/2012 MINI's. In the showroom I was greeted by Andrea O'Hara, a very friendly and knowledgeable motoring advisor. Andrea answered all my questions and made my visit quite enjoyable.We went on a test drive in a Countryman and Andrea explained all the features and details of the car. I was impressed. The next day I went back to order a 2012 Countryman. I'm happy to have had the chance to work with you, Andrea. Thank you for making this a wonderful experience.

9/15/11 I purchased a new MINI and was very pleased with...

9/15/11 I purchased a new MINI and was very pleased with my experience at MINI of Warwick. The motoring advisor, Arthur Fontaine, promptly located the car I had wanted when other Mini dealers said the earliest they could get me the car I wanted would be months later. All my questions, and there were many, were answered in a respectful manner. I was offered a better deal than at other MINI dealerships. All my phone calls were promptly returned. I haven't bought a new car in 10 years and was very happy with the experience at MINI of Warwick. VP of CT

I was fortunate to stumble across MINI of Warwick during...

I was fortunate to stumble across MINI of Warwick during Hurricane Irene. Our MINI broke down while returning from vacation as Irene struck. Geoff, Manny, and especially Donna went way beyond what anyone could have expected to help a MINI owner in need. I was able to rejoin my family and get home just before Irene struck.During the following week I was unbelievably surprised when I was able to arrange repairs and the purchase of a new MINI while nearly 200 miles away with no hassle. The experience was extraordinary. We are now driving our third MINI thanks to Donna and everyone at MINI of Warwick. The best endorsement I can make may be that when we decide to shop for our fourth MINI I will gladly pack up the family and travel to Rhode Island to MINI of Warwick.

I went to Mini of Warwick looking to replace an older...

I went to Mini of Warwick looking to replace an older model Mini that I had purchased at a different dealership. The experience at M. of W. was, hands down, a better experience. Andrea on the sales floor was friendly and very low pressure, and Manny in finance was also very easy to get on with. The only things I would improve on are that Andrea accompanied us on the test drive (I like to go alone, just a thing) and the new Mini came with dealership plate frames, I don't like free advertising snuck in like that. Aside from those two things, M. of W. provided pleasant purchase experience. I would definitely recommend paying them a visit to purchase your Mini!

Andrea Ohara worked really hard to find me the car I...

Andrea Ohara worked really hard to find me the car I wanted within my price range.She was amazing and even followed up with me after the sale to see how I liked the car.Manny in finance worked really hard to get me the rate I wanted.A big thanks goes out to both of them as I had driven over 250 miles one way from Maine on a Sunday to go see them.Love my "MINNIE" mouse car!Amy Alward

I am very happy with the service I received from Art...

I am very happy with the service I received from Art (sales) & Nicole (finance) at Inskip Mini in Warwick, RI. They were both very friendly and helpful. I would definitely buy another car from Inskip.

I worked with Jessica Splendorio and Manny to get my...

I worked with Jessica Splendorio and Manny to get my preowned mini. I also talked with the service technician (can't remember his name, but very professional and friendly!). The overall experience was comfortable, informative, and positive. I would recommend this dealer to a friend in a heartbeat! : )

I found my car online and Donna met me at my appointment....

I found my car online and Donna met me at my appointment. She is professional, but made me comfortable with the shopping and ultimately buying experience. She is available for questions and returned mesages promptly with information requested. After a week of shopping five other dealers Mini of Warwick and Donna provided the best experience.

I chose Mini of Warwick for my new vehicle. I really am...

I chose Mini of Warwick for my new vehicle. I really am please with the services they provide and Mr. Fontaine was absolutely a pleasure to work with. His friendliness and knowledge on Mini was truly a blessing. This is my second Mini from Warwick and I will always be buying my cars there for they are the best.

I have to rate Donna, my sales person outstanding on...

I have to rate Donna, my sales person outstanding on every level. This was the easiest and most enjoyable experience I have every encountered leasing a car. This is my fourth lease, and having dealt with four different dealerships, Inskip Mini and Donna are THE BEST ever! Professional, knowledgeable, customer satisfaction driven and doing everything possible to make the deal.

Donna Keane was a great salesperson. She was very...

Donna Keane was a great salesperson. She was very knowledeable and helped me through the entire process including post-sale. She offered a great tutorial of the vehicle, handled all of the paperwork perfectly, and coordinated the cleaning of the vehicle. The only problem was that the detailing department did not know that I needed the vehicle completed by a specific time even though Donna had emailed them. I was late for an appointment and the detailing was not completed but Donna was kind enough to offer a full detailing in the future. She was a pleasure to work with and I highly recommend her.

The MINI sold itself, its an awesome car. The difference...

The MINI sold itself, its an awesome car. The difference in this purchase was that the salesman bought something from me... Arthur bought my loyalty to a salesman and a dealership. Not only is he a standout salesman, but he is stand-up guy in every sense of the word. As long as he is there & MINI's are made, I'll keep coming back!

Second lease of a MINI COOPER at this dealership. Jess is...

Second lease of a MINI COOPER at this dealership. Jess is the BEST! She's very informative,helpful and just a great person. No stress shopping experience. Manny (Sales Manager) is great and Larry (Finance Manager) is informative, honest and not pushy!If you're thinking of purchasing/leasing a MINI COOPER come here! Also, when you need service/maintenance on your MINI, the service department is also the best!You feel like part of a MINI family when you deal with these professionals!

I contacted this dealer via email. Donna Keane...

I contacted this dealer via email.Donna Keane responded.Donna was knowledgeable, kind, friendly.She made the whole car buying experience more pleasant than any past experiences.

Arthur and the rest of staff really went out and made me...

Arthur and the rest of staff really went out and made me a happy customer would buy from this dealer again and i would tell other peaple who are looking to buy

I bought my Mini Cooper S Clubman used, and brought it to...

I bought my Mini Cooper S Clubman used, and brought it to Inskip for a check-out and warrantee service. I never dealt with this dealership before but had heard good things so I decided to give it a go. I can attest that the staff's friendly, knowledgeable and positively courteous attitude made this an unqualified positive experience. Geoff Sigman in prticular, and James at the Mini Service Desk answered all my questions and provided resolutions to problems to my complete satisfaction. In future, I will not hesitate to travel from Connecticut to have my car serviced at Mini of Warwick.

I had a perfect experience with Jessica and her manager....

I had a perfect experience with Jessica and her manager. I was even given a tour of all the dealership on the Penske campus as well as offered refreshments.My car, though used was in great shape, spotless and filled with gas. The only thing that would have made the experience better was if I did not have to drive 7 hrs to pick it up (It actually was a fun drive back home of course).I highly recommend this dealership.

The people where all friendly and helpful. Everything in...

The people where all friendly and helpful. Everything in the dealership was spotless; from the bathroom to the garage. The car was spotless and filled with gas when we took possesion of it. The saleman took the time to demonstrate each and every control in the vehicle. He showed us where and how to check the oil as well as setting the system up to inform us on the first service interval.

Mini of Warwick/Inskip Mini was recommended to me from a...

Mini of Warwick/Inskip Mini was recommended to me from a friend who bought a new Clubman from them a couple months ago. I was in the market for a used Mini, so I decided to see their stock. I bought my 2009 Mini Cooper base from them for a great deal with the factory warranty still valid. The buying experience was easy and not pressured. They were knowledgeable and patient with any questions I presented, and I was never rushed into a sale or hurried out the door once I bought my car. They even called me to follow up on how I was enjoying the car. Overall, this has been my best dealership experience.

I made quite a few trips to Inskip Mini to test drive the...

I made quite a few trips to Inskip Mini to test drive the 2011 ALL4 Countryman Cooper S with my husband and 2 teenage children. Each time Jessica was there to help and advise. She was very professional and knowledgeable and not at all pushy. I found Jessica very easy to talk to and very friendly. Once I made up my mind on exactly what I wanted and the order was placed, Jessica kept me up to date on the status of the cars' arrival. I picked the car up last week. Thank you for all your help, Jessica - I love my new car!

The entire purchase experience at Warwick MINI was great....

The entire purchase experience at Warwick MINI was great. Jessica did a great job explaining the features of the MINI Countryman I purchased. Larry Lemoi did an excellent job working up the financing for me, too. All in all a great place to buy a MINI.

i was looking to buy a new mini.donna gave me the best...

i was looking to buy a new mini.donna gave me the best car buying experience i have ever had.i have purchased over 10 new cars and have walked out of a few dealerships.donna treated me like a valued consumer.she answered all my questions and returned my calls.donna helped define what i was looking for in a new car and presented many options .she took the time to explain to me anything i might need or want to know about the new mini i was buying.

This was my first car purchase ever. And it was a great...

This was my first car purchase ever. And it was a great experience and not what I thought it would be, thankful:) Donna was exceptional, well-educated in Minis, she guiding me through the whole process and was not pushy in the least. I love my mini! Thank you.

My husband and I purchased our first MINI Cooper...

My husband and I purchased our first MINI Cooper convertible at Inskip MINI. We were impressed with Inskip MINI right from the moment we walked through the door. We dealt with Donna Keane who was fantastic. She was very knowledgeable and took the time to answer all our questions without making us feel rushed. My husband and I would recommend her to anyone who is interested in buying a MINI.

This is my second mini purchased at INSKIP Mini Cooper...

This is my second mini purchased at INSKIP Mini Cooper and I have always been impressed with both the sales team and the service team there. This time I worked with Donna Keane and she was friendly, knowledgeable and went out of her way to get me the car I wanted and a great deal. I would not have any hesitation to recommend both INSKIP and Donna Keane to any prospective mini buyer.

I was delighted to purchase my 2011 Mini Cooper S from...

I was delighted to purchase my 2011 Mini Cooper S from Inskip. The entire sales experience was great, and the car is a jewel. Thanks for your assistance and professionalism. I look forward to owning this car for a long time!I live in Virginia and had a poor experience there so was very happy to have been able to make the purchase while I was in New England on vacation. The greatest part of driving that beauty home!

Jessica Splendorio has worked with me for more than 3...

Jessica Splendorio has worked with me for more than 3 years on this purchase!!!!!! She was amazingly patient and gracious...Jason went out of his way to make this a great experience and to start a long term relationship with this dealer and car that I love! That was exactly what I wanted. MINI's are special cars, and I was made to feel welcome...really made my day.

I just purchased my second vehicle with Inskip in...

I just purchased my second vehicle with Inskip in Warwick, RI. I worked with Jessica in purchasing both cars, and she is phenomenal. We built my newest car, Mini Countryman (which is awesome), and I was told it would be 6-8 weeks until delivery of the vehicle. Jason, who is a manager there, was so kind and personable--helping me to get the best price for a brand new vehicle. While waiting for the vehicle to arrive, Jessica called me several times, just to let me know the status of the car. I really appreciated that. She even called me when she was going on vacation to give me contact information if I needed to reach her. The day the vehicle arrived, which was a week earlier than I even expected, the process was simple. All of the paperwork was taken care of...the Countryman was gassed up and ready to go. Jeff, who works in service, is amazing, I live in CT, and there have been many times I needed an oil change, but couldn't get the vehicle there. Employees from the dealership would drive to CT, leave me a loaner car, and take my car for service. That day, when the work day was over, my MINI would be ready to go...all at no cost. All and all...I hope to be with Inskip for many, many years to come. They are one in a million, I HIGHLY recommend them to everyone...they're great!

Donna and Manny are outstanding!! Donna was so friendly...

Donna and Manny are outstanding!! Donna was so friendly and worked with me on locating the car I wanted and not pushing a car they had on me. She kept me posted regularly on the car, including details like arrival of the car at the port, arrival at the dealership, inspection and etc. She even followed up with me after the delivery of the car. And provided her cell phone number in case I had any questions!! She was very nice and patient with all my questions and reservations. I have to also mention the manager, Manny. He is very easy going and really tries hard to give the customer what they want. He worked with me in terms of my trade in and was very fair. The finance guy, Jason, was also remarkable. He beat my bank's rate and provided a quick, painless loan closing. Everyone at InSkip is super friendly and nice. It does not seem like you are at a car dealership. The environment is very laid back and not full of pressure tactics. They let the car sell itself and that attitude makes you want to buy from there. I thoroughly enjoyed the whole experience and I would definitely recommend them as the only place to go if you are buying a Mini.

I really enjoyed the car-buying experience at Inskip...

I really enjoyed the car-buying experience at Inskip Mini. The dealers were knowledgeable and they listened to what I wanted. We found options quickly, and the negotiation was low-no pressure and friendly. Remember: Mini is a great product and great brand--the car does a lot of the sales work. That said, the people made the experience come to life--it was fun and I felt like I got great service and the car I wanted. Highly recommend.

Donna was by far the best car sales person that I have...

Donna was by far the best car sales person that I have ever bought a car from. She was professional, knowledgable, and friendly. A fantastic car buying experience. Donna was extremely helpful. She worked very hard to get me the car that I wanted and then went above and beyond to get me an even better deal than I could imagine.

I need to thank all the staff at mini but inparticular,...

I need to thank all the staff at mini but inparticular, Arthur Fontaine. His gentle, intuitive manner certainly helped me to make my decision to purchase the Mini Countryman an easy one. He knew how to be present without being present. Being a woman and car shopping with my husband, I usually get ignored and the sales person will speak with my spouse. Arthur knew I was in the market for a new car, addressed all my questions and did not minimize me as a person. He understands people and is a huge assest to Inskip. Thank you, too, to the entire team at Inskip Mini - everyone was patient, knowledgable and great to work with. I would highly recommend this dealership to family and friends.

Most people find that car purchases are a stressful...

Most people find that car purchases are a stressful process. From the moment that we walked in, Jessica had a friendly and low pressure approach to working with us. Jason, the manager, was also incredibly easy to work with. He came across as an advocate for our needs and made it easy to have, what is often, a difficult financial conversation. I will be buying my next vehicle at Inskip because of the service that I recieved from these two people. Hang on to them. They are an asset to the company!~Todd

Donna Keanne is the consummate professional. I called the...

Donna Keanne is the consummate professional. I called the Inskip Mini from Washington, DC. Ms. Keanne took my call and found the exact mini cooper convertible I was looking for. I asked her a million questions: How much is the lease vs the purchase? What are the colors, options and service records? She wrote the estimates for me time and again. Because she was so thorough, I bought a brand news mini from her! And...i posted pictures of my new car and comments on the wonderful Inskip Mini experience of Facebook! Susan E. Roberts

It was great working with Donna. We feel great about...

It was great working with Donna. We feel great about Inskip. And we love our Mini. In July 2010 we bought our first Mini Cooper. When it was time for a replacement for our other car, last week, we went directly back to Donna and got a Clubman. Donna is professional, friendly, and extremely helpful. Donna (and everyone at Inskip) makes the whole process easy. When we need a new car in the future, Donna at Inskip is the first person we'll contact.

Donna did a great job, explaining the options and working...

Donna did a great job, explaining the options and working hard to satisfy my terms with financing and features. She showed up extra-early for a test drive and stayed late to deliver the car. The car was ready, clean and way fun to drive:) 2011 Copper S

Went to Inskip looking for a particular model. From the...

Went to Inskip looking for a particular model. From the inquiry phone call to delivery of our new MINI, they couldn't have been nicer, more accommodating or honest. There was no pressure sales techniques, they worked as a team and valued our business. I am happy to recommend them without hesitation to anyone interested in a MINI Cooper. Wish all buying experiences were this enjoyable!

When I first got introduced to the Mini marque, I was...

When I first got introduced to the Mini marque, I was taken with the performance and reliability. I soon learned that these cars are much more than that. Inskip is all about customer satisfaction, something they tend to accomplish is spades. 2 years ago, we bought my wife's car, a Cooper in pepper white with a black sunroof. She loves it. I do as well, this prompted me to go to see Jessica once more, they were having a special deal with food and soft drinks. I arrived just after breakfast and left about 4 p.m. with a deal that was wonderful. That's where Manny came in, treating me with respect and letting me feel relaxed while we went over all the options that were available to me. I settled on a Cooper in interchange yellow. The wheels will be done in black and the stripes were added last night for today's signing and driving away. Am I satisfied? Very much so. The car had 150 miles on it and by the time I got home it was up to 199. I live 5 minutes away from Inskip and have dealt with them in the past. I have recomended them to several people that have bought cars from them. Not because I said so but because of the warm welcome they recieved. They and I like dealing with people that spend the desired time with you. Pleasant attitudes abound and I have not found anything that would stop me from sending anyone there or returning, myself. There is a new finance guy there, Jayson, I believe, is his name. Another great person to work with.

We had a great experience at Inskip Mini and ended up...

We had a great experience at Inskip Mini and ended up buying a Mini that was just what we were looking for. Jessica was helpful and never pushy. She listened carefully to what we wanted and what our limits were and ended up making a perfect match. We were always treated in a way that we knew our business mattered to Inskip. Jessica called to follow up and made sure that we got the manual that was not in the car when we picked it up. We had looked at another Mini dealer and found a roughly comparable car for $9,000 more.we will definitely go to Inskip again.

Donna was always very helpful, but never pushy or...

Donna was always very helpful, but never pushy or overbearing. She always did what she said she would do i.e. verify any information that she was unsure of. The dealership was always professional and polite. By far my interactions with Donna were the best I have ever experienced at any dealership I have been to either as a customer or as a tag-a-long.

My wife and I purchased a MINI from INSKIP MINI in...

My wife and I purchased a MINI from INSKIP MINI in Warwick Rhode Island. The type of service the entire staff offered us was out of this world. The salesman was never pushy like most. Not only he worked hard at making a great deal for us but also made us feel like the deal was done before we even started going over the numbers. To make it even better, after we are all done with all of the signing of the paper work, Jessica takes us over to the car we've just purchased, ends up in the car with my wife and I and showed us all of the basic little gadgets that we would spent quite some time reading the owners manual to figure out. The entire experience was realy one to remember. Just as I thought this people have done all they should for a customer such as my self, Jessica fallows up about one year later, and I am stareing at my phone confused why would they be calling me, I answer the phone, Jessica's first words after introducing herself even though I didn't forget her were "how is your MINI doing?" and than tells me the reason for the phone call is to wish me happy birth day.I was so plesantly suprised and goes to show you it is obvious that just as thise people think they did enough for their customers, they do more. My wife and I love the MINI and will upgrade to newer versions as the years goes by and we will never even think twice about going else where. we thank you for an incredible experience and we will go back when the time comes. We can't thank enough.

Jessica took the time neccessary on a very cold day to...

Jessica took the time neccessary on a very cold day to show be several vehicles. She has a thorough knowledge of the product and shared this knowledge with me. She is a professional in every aspect.The dealership was very well set up with displays of accessories and MINI lterature and catalogs.

I recently moved from San Francisco and did not have a...

I recently moved from San Francisco and did not have a car while living out there so I needed one asap. I looked around at a number of makers and met a number of dealers- all of which were good when it came to all the things that go with the car buying experience, except for agreeing on a price that I felt was a good deal.Upon walking in the door at Inskip for my appointment, I was greeted by both the general manager and a motoring advisor by name. The buying experience was personal, quick and thorough. They were expedient but personal, professional but easy going.I am living in Connecticut but will drive to Rhode Island for my next car and will recommend these guys to everyone. This is a different kind of car buying experience you can't appreciate until your in the midst of it and realize that there's no pressure, lots of knowledge and unmatched friendliness.Thanks Inskip!

Given unforeseen circumstances, I needed to buy a car in...

Given unforeseen circumstances, I needed to buy a car in Rhode Island from my home in New York. Donna could not have been more helpful and accommodating. She took care of everything, was in frequent contact, and even stayed late in the evening to make the sale due to my travel schedule. Manny even stepped in to help with paperwork! I could not be happier with my experience. I wish this dealer were closer to home so I could use them for my service, too!

This was my very first car buying experience, and I was...

This was my very first car buying experience, and I was very overwhelmed and stressed out about it. I was not familiar at all with the whole process, and it was a big step getting rid of my old car and taking on a new payment. When I met Donna she immediately picked up on all this and made things alot smoother. She took time to explain every detail of the process so I would understand it, and showed me the car inside and out to make sure I was comfortable with everything. She was easy to speak to, and had a great attitude the entire time even though I was very difficult to deal with. She even called the next day to make sure I was happy with everything. I'd recommend anyone I know to her, and hopefully I will pass more business on to her. Upon my return I would only want to deal with her, and plan to in the future.P.S. The finance guy, Bill, also was amazing. His attitude and confidence towards the entire process really helped as going through all that paperwork can be very stressful.

I was very happy with the service I had at Inskip Mini....

I was very happy with the service I had at Inskip Mini. Jessica was very helpful from the first day I spoke to her on the phone to today when I bought my New mini cooper. She is very friendly and I think she is a great asset to your company. I would do business with her and Inskip mini. I am very happy and I love my new Cooper.

I have bought many cars and dealt with many dealerships...

I have bought many cars and dealt with many dealerships in my time. I would rate my experience with Inskip Mini as the the most positive I have ever had. The staff was very professional and extremely friendly. I was in and out with my new to me Mini in under three hours. Jessica was very instrumental in making sure the process was smooth and steady. She did a great job explaining all the features of the car. If you go to buy a Mini at Inskip, ask for Jessica. I highly recommend this dealership.

This was the best car buying experience I have ever had....

This was the best car buying experience I have ever had. Beginning with Jessica, all the people I worked with were professional, friendly and courteous. I would highly recommend this dealership and would not hesitate to purchase another car from them.

From start to finish the the Mini team was nothing but...

From start to finish the the Mini team was nothing but professional and very accommodating. Mario, Donna and Manny answered all our questions in a very relaxing atmosphere. They allowed us to take our time, make informed decisions, and walk out of the dealership in under 4 hours (test drive to keys in hand) with our new Mini. I was amazed how easy they made it for us! There were no high-pressure sales techniques! There was no "Let me go check with my mysterious manager behind the glass to see if I can offer that" routine. When is came down to haggling for a price the Mini team did something unique: Donna, the sales person, Manny, the GM, and my wife and I sat in the same room to review the numbers. Easy! BTW - the car is fantastic too.

We went to Inskip to look at a used Mini. I have wanted...

We went to Inskip to look at a used Mini. I have wanted one for many years and thought it's about time I got one. Donna greeted us like old friends, she is warm and personable but very knowledgeable about the Mini. She impressed me more as an advisor than a sales person. She made us feel comfortable and I felt she was genuine not your typical sales person. We thought we were going just to look, but Donna convinced us that if we wanted we could take the car home that day. I was amazed, an hour later we were on the road in our new (used) Mini. It was the best experience I have ever had in purchasing a car. It was a very good experience and I would gladly recommend Inskip to my friends and family. Thanks to Inskip and Donna for a job well done.

I visited the dealership with the intention of purchasing...

I visited the dealership with the intention of purchasing a used Mini and with a great deal that was offered, I bought new. I've been looking at these cars for years and this dealership gave me an offer that I could afford. Salesperson Donna Keane was like a breath of fresh air with no hassel to buy and let me test drive the car as long as I wanted to. I went in there with the intentions of buying a Mini Cooper but the price was so good that I came out buying a Mini Cooper S instead of them telling me welcome to the family, I told them welcome to my family.

We went with the intention of purchasing a used Mini. The...

We went with the intention of purchasing a used Mini. The sales staff was so great we bought new and loved the experience. It was never easier to purchase a car. The "special club" feel of being a mini cooper owner is fun. My husband loves this car. When we bought the car, I was introduced to everyone in the shop. I know everyone that I will be dealing with in the future. That is a very new experience. It was very much a "Welcome to the family!" feel.

I've bought two Mini Coopers, from this dealership and...

I've bought two Mini Coopers, from this dealership and Jessica Splendorio, and both experiences were great. Jessica and the dealership itself manage to combine class with a little bit fun and humor which makes the car buying experience all the more pleasurable. This attitude and responsiveness carries through into their service department as well, as the service staff is always both informative and helpful with the various questions Ive had. Im known to be fairly picky and comparative shopper, especially for big ticket items like cars, so I do not use the superlatives that Ive used above lightly. Also, as another reviewer has written, I too have received a loaner while my Mini was being worked on, but mostly I just wait and take advantage of the free wireless while I do so.

They were great to deal with. They were well below KBB on...

They were great to deal with. They were well below KBB on the purchased car (used, non-MINI), and were right on the expected value of the trade in. We had some paperwork problems on our end, but they were able to resolve them for us in just a few days. They even picked up our trade in from our house. We were very happy with the experience and will definitely look them up when its time to for another car.

Jessica was extremely helpful and even though I was there...

Jessica was extremely helpful and even though I was there to trade-in my Mini, she was very knowledgable about the used Jeep I purchased. I needed something bigger and my leg had been bothering me with all the shifting so the Jeep she found for me fit the bill nicely.Their business manager, Mark, tailored a credit program that fit my needs perfectly.I have purchased two Mini's here and I can't say enough about Inskip's excellent service. They always brought a loaner to Aquidneck Island and then returned the Mini to me when it was ready. I would not hesitate to purchase another car from them in the future.

Donna was very friendly and nice. I would use her again...

Donna was very friendly and nice. I would use her again or recommend her to a friend. She seemed to know a lot about the car and anything she didn't know, she knew where to go to get an answer for me. I felt like she listened to what I wanted and did not try to sell me something I did not want.

I had a 2006 Passat with a less than great financing deal...

I had a 2006 Passat with a less than great financing deal and was looking to trade for a new Mini at a reasonable lease rate. i.e. payoff the old car and get into a new car for about the same payment. We were able to negotiate mostly by phone/email and got the whole deal wrapped up quickly. It would have only taken two trips to the dealership (one to look and one to buy) except for a last minute glitch that was entirely my fault, resulting in a third trip. The sign-the-papers-and-pick-up process only took an hour, which is pretty good by car dealership standards. I'm happy with the deal I got and the whole process was stress free. No last minute "changes" or other surprises. We also got a follow up call from the sales rep the next day to make sure we were happy and answer any questions that might have come up.

This is the way a dealership should operate!! The people...

This is the way a dealership should operate!! The people are honest, they answered all of my questions directly, and helped me along the way to a decision to purchase a Mini. There wasn't any of the normal pressure tactics, pricing games and gimmicks, threats of future price increases or anything that you normally associate with car sales experiences. This was such a pleasure! My time frame to finally decide took a little while, and they were very patient with me, even holding the car I was interested in. The delivery process was also very easy and pleasant dealing with the finance side, and then Art spent ample time explaining all of the features and even called in Jaymes the service tech to answer some of my questions. I would HIGHLY RECOMMEND this dealership and it is worth the time to travel any distance to be treated this way.

When my husband and I arrived we greeted by Donna. We...

When my husband and I arrived we greeted by Donna. We told her that we wanted to know what the pay off and trade in on my '08 Chevy Colorado would be before we test drove a car. She said it wasn't a problem and she would check into it. That impressed me. Any other dealer wants to know what I want to buy first. We were satisfied with the pay off and trade-in value, so Donna picked out a Mini Cooper for us to test drive. After the test drive, (wow, IT IS like a go cart!) Donna said that if we were interested, we could drive home with a car that day, but she left us on our own to talk about it. That day? WOW. Of course I wanted one, so after hubby and I talked about it(short discussion time) we told Donna we were ready to buy. It didnt take long for Donna to find the one I wanted. When the car was ready and all the papers were signed, Donna sat in the car with me and explained all the bells and whistles. She said that if I had any questions later I could just call her, of which I did call, and she was as friendly and personable as when we first met. For the entire time we spent there I felt as if Donna went out of her way to please us. I can't say enough as to how well we were treated by all of the crew at Inskip Mini. This is how it should be when youre buying a new or used vehicle. Yes, you are dealing with Motoring Advisors and not sales people. I was impressed by the friendly professionalism without the snobbishness. If youre interested in a Mini Cooper, this is THE place to go.

I just want to rave about my experience at Inskip Mini....

I just want to rave about my experience at Inskip Mini. If you have ever purchased a car elsewhere, you know what a pain it is to deal with the cunning tactics of the typical car sales associate, ugh! NOT at Inskip Mini!! Jessica Splendorio helped me with my most recent purchase, and she ROCKS (this is the 2nd MINI I purchased from INSKIP)!! She is approachable, friendly, enthusiastic, knowledgeable - She gets a perfect 10 as far as i am concerned when it comes to customer service. Working with her was a wonderful experience. Start to finish, she took care of everything!! I never had to call to follow up on anything. She was on top of her game and took the initiative to contact me and keep me in the loop! She even called a week or so after i purchased my car to follow up and make sure that I loved my car!! Of course the sale wouldnt be complete without Manny Sheikh (sales manager)! What a saint, seriously! He explained all the financial options/details multiple times to me, one could say ad nauseam, but he was very gracious with his time and incredibly patient!! He also gets a perfect 10 ...he's courteous, approachable, and honest! A pleasure to work with!Why would I go to any other dealer when I get treated so well at Inskip!? I would need to get my head checked!

I had great experience buying my new mini coop...

I had great experience buying my new mini coop convertible. Donna Kean was one of the best salesperson I have ever dealt with when buying a car. My last 3 cars have been Mercedes And by far I felt the experience at Mini ecxeeded all my expectations.I would not hesitate to recommend this dealership.Donna was not only knowledgeable. She was friendly,personable and professional.

Stopped by on a whim to trade my '07 Mini for a new '10...

Stopped by on a whim to trade my '07 Mini for a new '10 Mini convertible. Jessica helped me pick out the Mini that had all the options I wanted. Her courteous, friendly and professional demeanor sealed the deal for me. At no time did I feell pressured into the purchase. On a quiet Sunday afternoon, between Jessica and Manny the Sales Manager, I walked into Inskip Mini traded in a Mini Hatch for a Mini Convertible in under two hours. I loved the '07 Mini. However, I am thrilled with the new '10 Mini Convertible. I recommend Inskip Mini to anybody looking to purchase a Mini and no matter which one he or she may buy, your experience will be an awesome one, really.

My husband and I made an appointment to go and look at...

My husband and I made an appointment to go and look at MINIS with Donna Keene. Donna was warm, kind and sincere. We knew what we wanted and the exact model down to the body color was sitting out in their well stocked lot. We immediately got the ball rolling. We had brought two vehicles with us to trade in. One was a 2006 Ford Super Duty turbo diesel dually. Not something they see everyday. Manny from finance went out of his way to check with several people to make sure he was giving us his highest and best. He honestly told us the truck was not in his area of expertise but he drove it to another part of the complex to show it to someone who would know more. Needless to say (I could go on and on...) it was the most low key, no pressure, pleasant experience we have EVER had buying a new vehicle. Another pleasant surprise was the MINI warranty and Inskip's service policy. They'll actually pick up the car(we live in MA) and drive it down for servicing and return it to us free of charge! Amazing!If you want a MINI this is definitely THE place to go. I can't say enough good about the staff, the dealership (sparkling restrooms :)and our new MINI itself. What a great day!

My husband and I were interested in leasing a 2010 mini...

My husband and I were interested in leasing a 2010 mini cooper S clubman. Upon our arrival we were greeted by Arthur Fontaine. His knowledgeable sales approach and friendly personality made our shopping experience extremely pleasant. Financing, registration and delivery were executed with precision and expedience. It was a genuine pleasure to conduct our leasing experience with Inskip mini and their helpful staff. We LOVE our MINI and would recommend Inskip and Art to anyone!

I called Inskip Mini and made an appointment to test...

I called Inskip Mini and made an appointment to test drive the 2010 Mini.When I arrived, I was greeted by Donna Keane, with whom I had made the appointment.She was very friendly but, most of all, professional. I test drove the Mini andimmediately had to own one. Donna walked me through the process of orderingone to meet my requirements. I was told it would take six to eight weeks to have it built. I check on the progress of my mini on line. Donna also called to let meknow the different stages. She was very reassuring and answered all my questions.I received my Mini in five weeks. The transfer was very smooth and painless.I buy a new car every five years. This is by far the best dealership I have everexperienced. I am so impressed! Thank you so much!!

As a current Mini owner I was very much aware of the...

As a current Mini owner I was very much aware of the product and it's advantages. I have also been a customer at Inskip Mini for a few years as well. My latest visit to Inskip Mini was really to evaluate a 2010 Mini Cooper S. I was greeted by Jessica and actually explained my visit objective. Jessica was very pleasant and knowledgable, so we began discussing what I wanted in my new Mini. We looked at a few cars and test drove one as well. When all was said and done, Jessica and I concluded we needed to order a special edition 50th anniversary Mini Cooper S Mayfair edition. The process was easy and quite casual. Jessica introduced me to Manny in Finance and we worked the financing details out in a pleasant and no pressure environment. While my car was being built I was able to track the information on-line and see it progress through the manufacturing plant in Oxford England. What was even better was getting updates from Jessica regarding the stage of the build. In essence if you don't care to track the process yourself, Inskip Mini keeps you updated through the process. It was not too long before my car was built and arrived at Inskip Mini, I believe it was about 6 weeks in total. Jessica coordinated a date and time for my pickup and a walk-through of the car features. I closed out the paper work in Finance in about 20 minutes and Jessica spent a good deal of time highlighting any feature I was unfamiliar with. My perception is that Jessica would go through each feature with anyone, however since I already had a Mini Cooper S, she fine tuned the process to address my needs. I drove off with my new car in short order and absolutely love the car.Truthfully, I point this out to anyone who would care to know, my experience with Jessica, and everyone in Finance, Service and Parts has been nothing short of first rate. They are focused on customer satisfaction and it shows in their interactions. I am very pleased with the entire team at Inskip Mini and plan on continuing a relationship with them well into the future. Regards,Ed

I had been looking into buying a MINI for awhile and...

I had been looking into buying a MINI for awhile and decided it was time to just go and do it. As soon as I walked I was greeted by Jessica who was very friendly and welcoming. I knew exactly what car I was interested in and she brought me over to check it out. After showing me the car, I was given a test drive. Upon my return to the dealership, Jessica was not pushy in any way in trying to sell me the car. I informed her that I would like to make the purchase which Jessica made very easy and not stressful. While the car was being cleaned up and the paperwork was being completed, Jessica showed me a car with similar features and went over each and every thing that came with the car. Jessica was very informative and easy to talk to. She answered any questions I had and made sure I knew she would be available to talk to in the coming weeks if any questions arised. Jessica was great with her follow-up after the sell of the car and I was able to speak to her on a couple different occassions. Overall, it was a great experience and I look forward to doing business with not only INSKIP MINI but with Jessica as well. I would recommend this dealership and Jessica to anyone interested in purchasing a MINI.

John and I want to thank Jessica and Inskip Mini for such...

John and I want to thank Jessica and Inskip Mini for such a pleasant car-shopping experience. Had we known how this would be, we would've come in much sooner. We felt fortunate to have worked with Jessica who was absolutely wonderful. Not only was she very friendly and personable, but extremely knowledgeable and professional. We really appreciated that we were never pressured, although her obvious enthusiasm for the Mini, couldn't help but show through. Jessica was able to answer any questions we had, and pointed out many things about the Mini that we were not aware of. She took the time to give us a tour of the Service Area, and also, to show us the complete inventory. Prior to driving off in our new Mini, we were given a thorough explanation of all knobs, buttons and controls. She even set up my bluetooth connection. We truely felt pampered!Many thanks Jessica, to making our Mini search so pleasurable. We love our new Mini Cooper S, and look forward to our future relationship with Inskip.

I visited Inskip MINI after hearing a Radio Ad on 98.1. ...

I visited Inskip MINI after hearing a Radio Ad on 98.1. My experience w/ Donna Keane far exceeded my expectations. Donna is polite, friendly, very personable, knowledgeable and is Not over agressive -which I appreciate. Donna makes you feel like you have known her for years.

I worked with Donna Keane to buy my used Mini Cooper...

I worked with Donna Keane to buy my used Mini Cooper convertible. The whole deal was worked over the phone because I am in Connecticut. Both she and the dealership were great, I was on the phone one day and in my new Mini Cooper the next. I would definitely recommend both Donna and Inskip to anyone.

I have always wanted a Mini. My husband and I decided to...

I have always wanted a Mini. My husband and I decided to take a ride to Inskip on a whim and "just look". We were greeted by Donna Keane who showed us the different models of cars. She asked if we wanted to test drive and that was it. Once I drove the car I knew I would own one. However, even though Donna saw my enthusiasm (I actually drove two cars that day), there was no pressure, no pushiness, no "if you leave now the deal won't go through". Donna was helpful through the entire process without being bothersome. She continues to always be available for questions and is certainly going to be recommended by me as someone you should go to see if you want to buy a car. She is fabulous and made the buy experience very nice and stress free. Great dealership, great salesperson in Donna and definitely a great little car!

Donna was terrific! I have a very strong aversion to...

Donna was terrific! I have a very strong aversion to sales people, especially car sales people, and most of all car salesMEN. So I was delighted to meet a tall, friendly, professional but non-aggressive woman who was happy to answer my questions but didn't push. I didn't buy the car on my first visit. Or even my second. And in the end, I preferred to do the final negotiation by phone and Donna was fine with that too. I would recommend Donna, and the manager Manny Sheik (nice as male car salespeople go :-) highly.

Never liked buying a car before.This was like buying a...

Never liked buying a car before.This was like buying a car from my best friend.Donna Keane was informative helpful and available all through our buying process. Knowledgeable and friendly at all times.I don't ever want to buy a car from anyone else.This is our first Mini and I hope the car and service measure up to Donna's sales expertise.

We just bought our first MINI today and we love it...

We just bought our first MINI today and we love it already. The entire process was just what it should have been. From the very beginning Donna was pleasant, professional, and never pushy. When we got down to serious discussions she was honest, direct and she seemed like she was on our side. She returned phone calls and emails promptly and was very helpful as we considered all of our options--including car options and financing options. If she didn't know the answer to one of our questions, (which didn't happen often) she would go and get the answer right then. I would recommend Donna and Inskip to any of my friends.

My experience at Inskip Mini was completely stress-free....

My experience at Inskip Mini was completely stress-free. Donna Keane was an absolute joy to work with. She didnt pressure me at all with regards to any option and actually made sure that I picked the right options for my situation. She really seemed to care about my needs and shes just a nice person to talk to. I move around a lot, but regardless of where I live in the country the next time Im in the market for a MINI, Ill definitely buy it from Donna.

Donna K is a wonderful person and has an outstanding...

Donna K is a wonderful person and has an outstanding personality she has a great amount of knowledge about the product she is selling. She was very instrumental in us purchasing the new mini cooper. MY wife was very impressed with Donna and she had a lot do due with us purchasing this car.

Purchasing a new MINI at Inskip in Warwick, RI was an...

Purchasing a new MINI at Inskip in Warwick, RI was an enjoyable experience. The information given by Timothy Ansay was complete. He answered all questions at a reasonable pace and gave undivided attention to us for as long as we needed. The test drives were thorough. Tim is a great representative for Inskip and speaks highly of the whole team that will serve us anytime needed. We were pleased with the pricing.

We had such a good experience with the service department...

We had such a good experience with the service department with our first MINI, we came back to purchase a certified used MINI. Manny and Donna were great, friendly, and enjoyable to work with. They understood our needs, showed us our options, and we never felt pressured. We strongly recommend them!

Jessica was superb as I purchased a new Clubman. We were...

Jessica was superb as I purchased a new Clubman. We were so pleased with the dealership and Jessica Splendorio, that we had my 80 yr old mother purchase a new Mini as well. The dealer provides great service after purchase and I would highly reccomend to anyone thinking of a Mini...great cars, great service, great salesperson (Jessica Splendorio)....Thank You

A very dear friend of mine had a 2003 Mini and just...

A very dear friend of mine had a 2003 Mini and just traded it in for a 2009 Clubman "S". I had been looking for a hardtop Cooper "S". He told me about his experience with Inskip and Jessica Splendorio at Inskip.I tried buying one from a Hartford Ct dealership but in my opinion they did not seem interested in selling me one. I went to see Jessica and told her what I was looking for. She was very knowledgeable about the Mini and very professional. She always returned phone calls and emails and wanted to do her best to help put me in a Cooper "S". I now have Pepper White Cooper "S" thanks to Jessica. Also I had to bring the Cooper back two times for some minor service and dealt with Geoff in the service department. What a credit he is to the Inskip Mini service department.

I never thought I'd describe the process of buying a new...

I never thought I'd describe the process of buying a new car as "fun". But with Peter Rock and INSKIP MINI, that was exactly the case. I've had negative expereinces with numerous other dealers in the past, so when it came time for a new car, I was kind of dreading the whole process. As soon as I walked into INSKIP MINI, I was greeted by Peter. Right from the start it was obvious he was not only extremely knowledgable about the car, but also passionate about the brand. You could tell he loved cars and loved talking about them. Everything from the test-drive to the signing of documents, he was awesome. I felt like I was just shooting the breeze with a buddy of mine, instead of negotiating with a salesman. Mark Malaska was also great in explaining the finances to me. My experience at INSKIP MINI was by far the best I've ever had with any dealer. Really good group over there.

Inskip Mini is the only Mini dealer that I know of in...

Inskip Mini is the only Mini dealer that I know of in Rhode Island. On my first visit I was greeted by a salesperson, Donna Keane, within a few minutes of arriving. I took my time to look at the Minis on the lot, and when I went inside the building I received help immediately. I was able to test drive the model I was interested in during my first visit, and there was absolutely no pressure to buy or even sit down and discuss options after my initial test drive. I decided to schedule a second test drive later in the week and Donna had another vehicle ready and waiting for me when I arrived. When I decided to buy there was no sales pressure, and Donna and many of the rest of the staff helped to answer any questions I had. Unfortunately, the window price of the car here really IS the price of the car. I was unable to negotiate a lower price at all. I did order a car direct from the factory that had everything I wanted and nothing I didn't need. I visited 4 car dealerships while I was deciding which new car to purchase, and can honestly say that my experience at Inskip Mini was better than at the other dealerships. I was not ignored, the sales experience was natural and conversation wasn't forced. One feature of this dealership that I haven't used yet, but have high hopes for is their service policy. They will pick up my vehicle for scheduled maintenance and return it when the service is complete, within a specific distance, I think it's 70 miles. This is incredibly convenient! Hopefully it works as advertised. It's not THE reason why I picked a Mini, but it is definately something that sets Inskip apart from other dealerships.

Bought a Mini from Inskip in Warwick RI in Summer 09....

Bought a Mini from Inskip in Warwick RI in Summer 09. Cannot say enough good things about the experience. Sales guy Peter Rock is smart, knowledgeable, responsive and personable. With no sales-y BS. Buying a car should be something to get excited about and enjoy, but I usually dread it. And this was the first time we ever actually looked forward to our interactions with a car dealer. The process was actually fun. Can you believe it? i still look forward to going in there when I need to. I just brought the car in for my first service and the service folks were attentive, easy to work with and made everything simple. And even better, I was able to schedule my appointment by email, after getting a nice reminder from the Service Manager. Inskip really does the MIni brand proud; you buy a Mini because it's stylish, well made, got a great pedigree, and fun, and the people at Inskip do all they can to bring all of those qualities into the buying and service experience.

After attempting to deal with the MINI dealers in...

After attempting to deal with the MINI dealers in Massachusetts, I trekked to Rhode Island to find Peter, and Inskip MINI. Everything about the purchasing process was easy, simple and low-key. Peter just wanted to help me find a car I wanted, and allowed me ample time to consider options and let myself fall in love with the car. Unlike other dealers, he did not force a test drive on me with him in the passenger seat, did not pressure me, and did not come across as a total jerk (in complete contrast with MINI dealers in Boston and Peabody).In the end, Peter found my perfect car in New York, had it drive to Rhode Island, and I paid (in my opinion) a very fair price. I would certainly visit again for my next car, but hopefully that wont be for a very long time.

When I stopped at Inskip Mini just to look around i had...

When I stopped at Inskip Mini just to look around i had no intentions of buying a new car since my current car was only eleven months old!! I was so impressed with Donna when she approached me that day. She was not your typical salesperson who just wanted a sale, she came up to me while I was looking into the window of a beautiful black mini sports convertible and simply asked "do you want to take it for a ride?". I told her right then that i was just looking and had no intention of buying a car. She said it was not problem i'll go get the key and you can see how it rides. Made it so simple for me that I said sure why not. When I finished my drive and met her back in the parking lot with the mini, she was right there to ask how i like it. I said it was great not knowing about any of the great features. She got in on the passenger side of the car and continued to point out all the features of the car. Even at that point i said this is great but i don't want to buy yet that i was just looking. She said no problem, lets go in and i'll give you figures so that when you are ready you will have an idea of what to expect. Donna sat down with me and at that point told me that she had just started at Mini a couple of weeks ago. I was amazed at how knowledgeable Donna was with the product for having been there for such a short period of time. Donna's presentation in itself kept me very interested.Needless to say I drove my new Mini home that very night! Loved working with Donna and her manager Manny. When your looking for a car and drive into Inskip make sure to ask for Donna Keane. Thank you Donna. Kathy from Cranston.

Pete Rock is the best sales person ever. He is very...

Pete Rock is the best sales person ever. He is very knowledgeable and super friendly. I have purchased 2 MINIs from Inskip and I adore all of the service and sales people- like Jaymes in service is super cool. Financing is very easy and they bend over backwards to make you happy- Mark is wonderful and definately thinks he is pretty cool :)They also organize fun rally events like partnering with Toys for Tots back in December ~ MINI's make a difference. It is not just a dealership... they give a lot back to the community and to their patrons. Inskip is fun and going to buy a car or get your car serviced there is relaxing and actually a pleasure. Yeah, I said pleasure. All the people there are very enthusiastic and excited about MINI's- which is awesome because so am I!I really really love my cars and my Jupiter is very well taken care of at Inskip. Please, if you are considering a MINI (which you all should be) go there and ask for Pete. You will absolutely have the best experience.Thanks guys for everything- always. LET'S MOTOR!xox erin

I visited Inskip MINI in August to purchase a new MINI...

I visited Inskip MINI in August to purchase a new MINI Cooper and take advantage of the cash for clunkers program. Before taking the drive to Rhode Island from MA, I called to check availability and prices at several MINI dealerships and found the prices to be all in the same range. However, I chose Inskip in Warwick, RI after my conversation with Tim Ansay. He was not only knowledgeable about the auto I was interested in but also courteous and friendly and also confirmed the documents needed to participate in the clunkers program. Tim Ansay assisted me with the sale and when it was discovered that I was unable to participate in the clunkers program because I didn't meet the requirements (my error for not reading the guidelines close enough), Tim was able to secure a trade for my vehicle at an equivalent price. I will go to no other dealer and use no ther salesman on any subsequent auto purchases than Inskip and Tim Ansay. I had told Tim before driving the extra distance that I wanted to be able to drive home that day in my new car and Tim Ansay made sure that happened. Lastly, not only was my experience very positive but the follow up service far surpassed any auto buying experience I've had in 25 years as a licensed driver. If your looking for a great car and exceptional service, the person to see is Tim Ansay and the dealership is Inskip in Warwick, RI.

My experience buying a Mini from Inskip was better than I...

My experience buying a Mini from Inskip was better than I ever imagined buying a car could be. I had never purchased a new car before and was preparing for pushy salespeople and up-sell tactics. At Inskip I received the complete opposite. Pete Rock was absolutely awesome at getting me into exactly what I was looking for. There was no pressure what so ever when I was picking out options and ordering. All of my questions and concerns were answered or addressed without hesitation. I was able to go on the test drive by myself, compared to another dealer that came along and drove half the time. Not only was ordering through Inskip faster than what the other dealer I visited (arrived in 4 weeks versus of 7+), Pete sent me email updates of where my car was in the manufacturing process. I knew where it was way before the Mini website updated the status, and it was very exciting to track the progress as it made its way through assembly, paint, and then finally onto the boat. When I picked up the car, I was thoroughly introduced and all the controls and features were gone over and explained again in detail. Pete has continued to check up on how my Mini is doing and has been extremely helpful even months after the purchase. When I had my first oil change and tire rotation, Pete introduced me to Jaymes who did a great job of completing the service. For the best service, go to Inskip. For the best sales experience, see Pete. And of course for the best car, get a Mini!

I was always reluctant to visit the car dealer because of...

I was always reluctant to visit the car dealer because of all the negotiation games and the effort to avoid being ripped off were overwhelming compared to the enjoyment of browsing through what could be your next new car. I was pleasantly surprised that, with Inskip MINI, and especially with Peter, this was not the case at all. To some, their leave-you-alone-unless-asked attitude might seem unfriendly or unaccommodating (after all, MINI has strong dedicated demand), but for my wife and I this meant we were able to browse through the showcased cars at our own pace, and we asked questions when we needed. Now, of course all of these could have been their cunning strategy to lower my guard -- but what matters to me most is that I had a pleasant time choosing my MINI and I feel very comfortable going back to the shop for services and other inquiries. Price wise, however, they were stiff but this is to be expected given the popularity of the MINI -- if you know economics 101 this is no mystery. But at the end of the day, I preferred to pay extra (which is not much, since MINI retains value very well) for good experience and good services in the future.

I had been wanting a Mini Cooper S Convertible for the...

I had been wanting a Mini Cooper S Convertible for the last few years. The first time I went in I knew I wasn't going to buy the car because I still had a year and a half on my current leased car. My husband and I talked with Jessica Splendorio and test drove a car. She was very courteous and professional from the start. I came back to the showroom two more times before buying my car. Each time she showed the same courtesy and professionalism which made working with her a joy. I decided to build my Cooper S and wait until my lease was up before purchasing. She showed me the website and how to track the status of my car as it was being built. The day my car was purchased she went over EVERYTHING inside and out and even called Sirius to help me set up the radio. I haven't had the opportunity to use the service department yet but I'm hoping for the same treatment I received from the sales group. Jessica is someone I would definitely recommend working with for anyone looking to purchase a Mini Cooper from Inskip.

Prior to visiting Inskip I had stopped at two other Mini...

Prior to visiting Inskip I had stopped at two other Mini Dealers which gave me a very negative view of Mini Dealers. Finally, I stopped into Inskip and was pleasantly greeted by Jessica Splendorio. Jessica was very professional and pleasant to deal with. I almost immediately recognized she was very knowledgeable about the Mini. I was the existing owner of a 2003 Mini and was interested in a new Clubman for which she was very informative about the differences.. Initially I was not pleased with my Tradein price but Jessica persued this area (with her management) and was able to come up with an arrangement both parties agreed to. With minimal prodding from me.. Finally, I was totally impressed when I picked up my new Clubman where Jessica went over every Switch, computer programing, etc with me..

Peter has great knowledge of the Mini brand as well as...

Peter has great knowledge of the Mini brand as well as general automotive. He was very patient working with my friend to arrive at a fair price, and absolutely no haggle was neccessary. It made me realize you can really walk into a car dealer and walk out with a new car in less than 2.5 hours. Quite an amazing feat, since it usually takes on average more than 4 hours of haggling, negotiating ect.

I went on a trek to look at MINI's in the spring of 09...

I went on a trek to look at MINI's in the spring of 09 and came away from the dealership with a very positive experience. My "Motoring Advisor" was an upbeat young lady by the name of Jessica Splendorio. She was outgoing and assertive without being overly pushy. Since I had done all my homework by researching the vehicle through MINI's website, I already knew the available options and accessories. When asking Jessica for information on packages and options, she knew exactly what was available and how much each cost. Familiarity with the product she was selling was very high. This is the sign of a good salesperson. Nothing worse than asking a salesperson if you can put a spoiler on a vehicle and they say "no" and their product pamphlets show the vehicle with one on it! Jessica worked back and forth on my pricing and came to me with a good deal (I had a trade in). The delaership was more than happy to help me out with getting rid of my previous vehicle to get into a new MINI. The most impressive thing about Inskip and Jessica was that I closed the deal on a Saturday. Since the registry was already closed and I needed to sign the final delivery slip, Jessica drove all the way from Inskip to my office in New Bedford, MA to deliver the paperwork for me to sign so my vehicle could be deilivered. She did this on her own time. I felt this was going above and beyond the call of duty and shows the committment the dealership has to excellence. My experience with her and Inskip has been nothing but excellent.

My husband and I purchased our new 2010 MINI Cooper S at...

My husband and I purchased our new 2010 MINI Cooper S at Inskip MINI. We researched a used 2007 MINI Cooper S online via Inskip's website (which is also extremely well done and information-filled!), and went to Inskip the night before Christmas Eve, where we met Peter Rock, who was so pleasant, helpful, patient, kind, and attentive, from our first handshake to final. We found out that through a great financing plan, which Manny Sheikh helped us through, we would be better off purchasing a new Cooper S instead. Manny was also very helpful, pleasant, kind and attentive during the process. We could not have gotten better service! We really felt like we "mattered," which is something that I have not felt in visiting other dealerships. Peter and Manny really worked hard to get us the best car and the best rate, and we drove off in our new MINI the day after Christmas! I would recommend Inskip to all of my friends and family; the service and attentive, caring staff is unparalleled. Peter and Manny helped us to know that we were not just a "number," another couple buying another car, but instead worked tirelessly to get us into the sweetest Christmas gift any husband could give to his wife! We are very happy with Inskip. We also got a great warranty on the new ride, and Inskip's service department is second to none! Go and see Peter and Manny at Inskip, they will help you find the car of your dreams!

I worked with Peter Rock and the Sales Manager, Manny,...

I worked with Peter Rock and the Sales Manager, Manny, over the internet mostly with a few phone calls for a 2009 Mini Demo that was on the showroom. Peter was lightning fast with email responses, just what I appreciate and value a lot (yes, I'm not old fashioned and prefer email to phone). He seemed to have all the time he needed to take care of my questions, look into things, etc.I spoke then with Manny, where we cleared up a few things around financing. In particular they helped me find a rate that beat any other rate I had found myself!In the end I drove over and met the team, everyone was very friendly and attentive. I knocked down the "Quality of Work" rating a tiny bit because there were two unexpected issues with the car that could have been caught by them before I drove off (door unlock issue, missing clip on luggage cover). As it is, I'll just have to visit a service dep't for warranty work now.

At Inskip Jessica and Mark were very friendly and...

At Inskip Jessica and Mark were very friendly and helpful.I also liked how they do not push on every item that would raise the price of the Mini.I felt that they were very truthful in every aspect and gave me the knowledge of the different items and insurances I could purchase with the car. Had they been a different way I would have taken my business to the Connecticut Mini dealership.I would recommend Inskip to anyone.I still haven't used the repair shop yet as I haven't had my car long but I feel that they also will use the same manner in which they deal with the customer.I wish the price had been less but it was I who choose the 2010 not the 2009 model and it was I who choose the add on's. Susan Brennan

I have had a great experience with the Inskip Mini...

I have had a great experience with the Inskip Mini dealership so far! I went there a first time to look at a mini to see about purchasing one. When I went inside and looked around at the showroom cars I was greeted after only a minute. I only dealt with one salesperson the entire time I was there but he was very friendly. I was given all the information I had asked for. When I emailed the salesperson I got a response right away and was able to ask any questions I could think of and they were answered. I ended up coming back about after a week and purchased a mini through the same salesperson and everything went very smoothly. I have not had my mini serviced yet but i would recommend this dealer based on the experiences I have had.

So, I had bought a mini cooper and loved the car (didn't...

So, I had bought a mini cooper and loved the car (didn't buy from this dealership) and the power steering pump went. So i thought I would bring it to the dealership (Inskip) because they are a MINI DEALER!Aside from being over pirced and super rude! When I left, the car was a mess, greese and dirt everywhere, and no gas in the car, I had dropped it off with almost a 1/2 a tank! AND I HAD 3 FLAT TIRES!!!!!I called them right away and they said they knew nothing about it, when i got to my local garage, he took 2 screws (licence plate screws) out of the tires. Now when i was there i was told i would need tires soon, but I just could not afford it at the time, after contacting the dealership, they said that they would call me back, i have never herd from them again.Very cute sales department, but I would never go to the service or sales department again.