Miller Subaru

Honesty

The salesman at Miller Subaru are very easy to deal with. My sales person was DJ always very courteous and helpful. When it was time to finalize the deal Carl was great in explaining all the paper work . Very Satisfied love the dealership.

First time purchase done right

This is the first time I have purchased a vehicle with a dealership, and I am fortunate I found the team at Miller Subaru. John Poster, after only briefly hearing my needs in a car (milage, city parking, etc) over the phone, was able to put me one that was perfect on the first try within minutes after my arrival. Rose expertly and patiently walked me through the contracts and such, not making me feel rushed and taking her time to fully answer my questions. Looking forward to buying my next car from the team at Miller Subaru.

John Poster

This is our first Subaru purchase. We are so glad that we chose Miller Subaru and assisted by John Poster. From our first visit to the actual purchase of the car, we have been very pleased. The service he provided us was outstanding. This is our first Subaru and so far we are impressed.

bought another car from Miller Subaru

GREAT people, service, whole experience , friendly, knowledgeable easy to communicate with and work with treat you like a person not like a customer will recommend to friends Ed Hughes ,Carl Savage are excellent-top of the line- if I need another car will most definitely go back I think a positive review is important because they are so outstanding they deserve all the stars you can give Frank B.

Masterful Con Artistry

This is just like most other typical car dealerships. Out to con you. Here is what happened. I called to see if they have the specific vehicle in stock and available. My plan was to lease. They confirmed YES to both also confirmed that mileage on the vehicle is under 30. When I showed up at dealership, the vehicle was shown after about 20 minutes of waiting and then it has 55 miles on it. Next, the Salesman (SM) and I talk about numbers. At this point before we start the negotiation, he says that the vehicle was requested by another dealer but he called and convinced them to take another car (at a later time, he was even asking me what time on a specific day would work to pick up the car). They offered a price. I counter-offered. They easily agreed. I was surprised but here is where it gets interesting. I did my thorough research and called a few dealers to get the Money Factor and Residual Value. I got four resources saying MF is .00066 and RV is 59% for the specific vehicle and mileage and lease term. The SM goes in to General Managers (GM) and comes out about 5-6 times. The GM comes out with a monthly $ lease number. When I asked him specific questions about what was his MF was and the residual value, he gets nervous. I also had a trade-in. And the trade-in has ultra-low mileage which was apprised by three other dealers and confirmed to have at least $2600 in positive equity. The GM agrees to about $2600 but silently rolls all of this into new lease. So, when I told him that I rather have my lease payments high but would like a check for the $2600, he starts to get really nervous. The SM now has a nasty fit and says we still have to check with the other dealer if he is okay to let go this vehicle and when I asked why he said early on that the issue was straightened out, he says you can roll your eyes as much as you want but it is what it is. Now, with SM getting nasty and GM unwilling and wanting to get out of the deal, handed me keys and asked me to leave. Yes. He asked me to leave. This is after 4 hours of wasting my time there. Masterful con artistry on display all the way through. Please do yourself a favor and avoid this dealership. They also have a Ford dealership next door. Skip that as well. They want you to buy the car without asking any questions about the financing aspect of the deal. If you ask questions, you have to leave.

The way the new car buying process should be

This is really an impressive operation, the way a new car buying process should be. In an era where many dealerships have really stepped up their game in delivering a friendly, fair, and efficient experience (I connected with over 10 dealerships during my car search and there are a lot of good ones out there), Miller Subaru (and in particular, Aaron Freedman) stands out. They are prompt in responding by phone or email, they know their product, and they know how to tackle challenges that arise. When they didn't have a Subaru Impreza in stock in the trim I wanted, they located the vehicle and still offered a fair, competitive price, consistent with their original commitment. They delivered the car on time, in perfect condition, and really took the time to explain it's features. A first class operation!

Miller Subaru and John Poster are best in class!

Miller Subaru and John Poster are proof that car buying doesn't need to be a painful experience. This review is long overdue since we bought the car back in November, but the fact remains this place is a rare find. Unfortunately, we did the looking, tire kicking and asking of questions at a different nearby dealer from whom we would never buy a car. So when we contacted Miller and John, we already knew what we wanted. John negotiated with us on a fair price without any of typical car dealer tactics. We handled most of the details via email and phone calls and nothing changed when we got to the dealer. The car was what we saw on-line, no "accidental" incorrect amounts on the paperwork, no add-on up-sells. Everyone in the dealer was friendly and worked efficiently. I can't think of one thing we wished had happened differently. If you need a Subaru, go to Miller and buy one from John Poster.

Go to Miller Subaru, ask for Glenn!

My wife and I went to Miller Subaru on Rte 38 in Lumberton (Mt. Holly), NJ and worked with Glenn when looking for a new Subaru. First, I recommend Subaru vehicles to anyone looking for a vehicle that handles extremely well in poor weather, looks fantastic, holds value, and lasts longer than most other vehicle manufacturers out there. Once you've decided to get a great car, then go to Glenn. He is incredibly knowledgeable and will help you understand all your options (buy/lease) and benefits of each method, he is also incredibly friendly and good at helping you pick out a car and features that are a perfect fit for your needs and personality.

Excellent Experience

During the past year my family has both leased and purchased 3 cars from John Poster. His direct, no pressure approach helped to seal the deal. He went out of his way to make the purchases a pleasurable experience. I wouldn't hesitate to recommend this dealer and John Poster.

One and Done!

After extensive internet searching, I found the exact model that I wanted at Miller Subaru. Salesman Ed Hughes patiently explained the car's safety features and technology. It was clear that I was dealing with a knowledgeable professional who sincerely cared about the product that he was selling. Based on the information that Ed provided, I decided to buy the car. I received the same courtesy from Carl Savage, who worked with Ed and me to close the deal. When returned to pick up the car and complete the paperwork, Jared Zaum was efficient and considerate and didn't pressure me into buying additional services that I knew I would never use. I had been a loyal Subaru owner for many years. Occasionally, I suffer a lapse in judgment and purchase a vehicle from another manufacturer. I had given up my last Subaru because the safety features and technology were relatively primitive. As soon as Ed convinced me of the change, I was sold. Please extend my thanks to Ed, Carl, and Jared. They are a credit to your organization and will insure repeat business.

What an Experience!

I just purchased by first Subaru (Legacy 3.6R Limited) and can not say enough about the entire experience with everyone at Miller. I had been shopping around and comparing cars for quite a while and both Miller Ford and Miller Subaru were extraordinary experiences. I was beyond satisfied with their employees and thank Mike Glestein, John Godoy, Jared Zaum, Dave Seguin, and especially John McDonald for all they did to assist me. Talk about no stress! Talk about expertise! Talk about really working with the customer for the best deal! The Miller dealership deserves all the accolades they get and I will recommend them to anyone shopping for a car. Thank you all for such an amazing, painless experience. I love my Subaru!!

A Pleasant Car-Buying Experience

I needed a replacement car in a hurry when my 2000 Yukon XL's transmission suddenly went. I knew I wanted a smaller, more fuel-efficient vehicle, but I still wanted it to be dependable in Pennsylvania's winter weather and to have some sport ute capability. I was also looking for a standard transmission. I did a lot of online exploration and found what was to become my 2013 Subaru XV Crosstrek at Miller Subaru. Within hours of my online inquiry, I received a phone call back from Josh Kolodziej. I knew that if I liked the car, I'd want to take it home with me the day I came to test drive it, since I live about an hour and a half away from the dealership. I asked if this was possible and was assured that it was. The next day my daughter and I drove to the dealership to check out the car. The salesperson, John Poster, was very helpful and not all pushy. When we went for a test drive, it was a good, long test drive. It covered many types of driving conditions, from highway, to s-turns to small town traffic. I fell in love with my Crosstrek during the test drive. When we got back, I noticed some cosmetic issues and was able to negotiate a little bit because of them. The car came with a Subaru certified warranty, which was important to me because I live far away from the dealer. I can take my car to any Subaru dealer for warranty work. I filled out the paperwork necessary to secure a loan and was able to go out to lunch with my daughter while they processed it. When we got back, we finished up some loose ends and only had to wait about half an hour to forty five minutes until everything was ready. I had a nice, long drive home and quickly became familiar with my new-to-me car. It's fun to drive, responsive, comfortable, and has a good sound system, among other key features. The people at Miller made buying it a pleasurable experience. I'd highly recommend them to prospective car buyers.

Miller makes it easy...

We purchased our first new car, a Forrester, from Miller Subaru in 2010. Since that time we have also leased 3 or 4 Legacy's. Ed Hughes is our salesman. Unlike other dealerships, Ed and Miller Subaru have ensured purchasing, leasing, and servicing a car can be a positive experience. With the type of treatment we have received from Miller Subaru, people will continue to see only Subaru's parked in front of our home!

best experience at a dealer

Ed's great. Perfect mix of relaxed yet actively selling the car. Best test drive ever with a salesman. Ed comes across as the kind of guy you take fishing, just pleasant. Knows Subaru, owned Subaru but has a humble sales approach. Great dealer for the stressed out car shopper that just wants to buy a car and go home.They gave me a great price, never played games and never pressured me to do anything. xxxx I'd buy another car if I had the spare cash just to go back. I brought my dog, my wife was doing paper work for her job and they supported us just hanging out to buy a base model car. Treated like you'd expect if you were buying a BMW.

Great experience for my BRZ purchase

I had a great experience with Miller Subaru. Graham and Melissa was great to work with - both respectful, knowledgeable, professional. Went shopping around and found competitive offers but went with Miller because of Graham. The good reviews on the internet about Miller Subaru are authentic. Will recommend. Thank you Miller Subaru - made my birthday special!

MILLER SUBARU WENT ABOVE & BEYOND OUR EXPECTATIONS!

After researching the purchase price of a new 2015 Subaru Legacy along with the trade-in value of our present vehicle on Kelley Blue Book and Car Sense, we visited several Subaru dealerships close to home. We were not satisfied with any of them. We decided to look at customer reviews for Miller Subaru and were amazed at all the very recent and amazing things people had to say about them. Even though this dealership is a forty minute drive, we decided to check them out. All we can say is every single outstanding review is spot on. They are the nicest people and our salesman, Graham Johns was so easy to work with. He was able to get us $200 below the lowest car sense invoice price we presented to him in addition to $1000 above what we were willing to accept for the trade-in of our present vehicle. We have never purchased a car this quickly in our entire life. There was no game playing whatsoever. So, if youre ready to purchase a car and have done all your homework, we guarantee that youll walk out happy, satisfied and the proud owner of a Subaru.Arnie & Barb M.Hamilton Twp., NJ

BEST DEALERSHIP EVER! WHAT A GREAT EXPERIENCE!!

After over 40 years of buying and leasing cars, I can honestly say that MILLER SUBARU is the "BEST" dealership I have ever done business with!! It was well worth the 65 mile drive from Staten Island, NY to the MILLER SUBARU dealership to lease our 2014 Legacy. From my first conversation with Jessica Sansoni, Internet Sales Rep, to the many conversations with John Godoy, Sales and Leasing Representative, and including Carl Savage, Sales Manager, who completed the financing, the entire experience was completely enjoyable! The personnel at Miller Subaru are very friendly and courteous, completely honest, totally trustworthy and most importantly, extremely knowledgeable of the Subaru vehicle. I can truly understand why this family-owned dealership has been in business for over 100 years (since 1912). I would highly recommend MILLER SUBARU to my family and friends, and anyone reading this review. Oh, and by the way, after calling other Subaru dealerships from Hicksville, Long Island to Pennsylvania and Maryland, I received the best price from Miller Subaru! Best dealership ever - WHAT A GREAT EXPERIENCE!!!!

Great dealer and salesman

Dealt with Ryan via the internet and the pricing was very favorable. We went to the dealership and were introduced to John Poster. The price of the car never changed and we leased an 2014 Outback Limited, which was in transit to the dealership. We were so impressed with John and the Miller organization that we went back with my daughter 4 days later and she purchased a 2015 Forester Touring. The purchase process was very easy with absolutely no pressure. John told her what cars were on order and she decided on a white one. When her car came in John made sure that everything went smoothly and explained all of the features of the car.When my wife's lease is up in the fall we will return to Miller for a 2015 Legacy.

Service Experiences

Having my 2014 Subaru Forester serviced at this dealership has been a pleasant experience several times. The staff has been friendly, courteous, and professional. The service and maintenance has been performed thoroughly and in a timely manner. This is why Ifeel confident having my vehicle serviced at Miller.

Great Experience

I recently purchased a car from Miller Subaru and it was the best experience I could have possibly ask for. I had been car shopping for over a month and I had experience the worst of the worst in car dealerships and salesman but it was a relief when I arrived to Miller Subaru. The staff was great and very welcoming and the two salesman that helped me the most were John Poster and Graham Johns! I would definitely recommend anyone to purchase their next car by these two men!

John Lapetina was great

My wife and I just had a GREAT experience at Miller Subaru! Over two days, four different employees (John L., John P., Carl, and Melissa) answered every question we could throw at them. We never felt like the different employees were fighting over us. When we were finally ready to sit down, John Lapetina spent 3-4 hours walking us through the process. He was great. We love our 2010 Subaru Forester. I will definitely make Miller Subaru our first stop the next time we need a car.

After searching long and hard for a Subaru Forester my...

After searching long and hard for a Subaru Forester my family and I bought our very first Subaru from Miller Subaru in Lumberton, NJ and we love the car and truly appreciate the service that we received. We had gone to a handful of dealers in our area and I can tell you for certain that they don't come close to the friendliness and quality of service provided by this dealership. Our sales consultant, John Godoy, was extremely helpful, very knowledgeable about the car, and willing to help in any way that he could. He has been great with following up with us to answer any questions we have about the car even after we purchased the car. I also spoke with Ryan via email prior to going into the dealership and he was very clear in explaining the availability of the vehicle, and the approximate price of the car (in addition he was very straightforward and relatively accurate in the conversation - not like other sales people who say anything to get you into the door).My family and I are from northern NJ - about an hour away from Miller Subaru - and it was well worth the drive to purchase our car from here. The experience has been nothing but great - and I truly encourage others in the market for a Subaru to at the very least speak with this dealership. I know that come time for me to purchase another car I will definitely consider purchasing it from here first, given the friendly nature of the staff and the great service provided by the team.

After visiting a total of six NJ Subaru dealerships, I...

After visiting a total of six NJ Subaru dealerships, I recently purchased my new vehicle from Miller Subaru in Mt. Holly. Whereas the car-buying experience at other dealers ranged from good to miserable, my experience at Miller Subaru was excellent. First, their pricing was the most competitive of all of the dealers I contacted (note: I would highly recommend that future car buyers contact Miller's internet sales representative, Jessica, via their website or phone, for a price on any vehicle of interest). Second, the atmosphere at Miller was completely professional and friendly (in contrast to some of the high-pressure tactics other dealers employed in an effort to do what they could to get me to buy a car before leaving the showroom); in this regard, I would highly recommend that purchasers meet with Jay (or Jack, who also assisted with my sale). Third, when I picked up my brand new vehicle, it was delivered to me in top-notch condition (whereas, in the past, with some other dealers, there were various issues that needed to be addressed following the sale). Lastly, I was very impressed with the management at the dealership, notably, Carl and Melissa, who made this car-buying experience an excellent one for me -- now, a third-time Subaru purchaser. PS: I would also like to point out that Miller Subaru is located over an hour's drive from my home. Given the outstanding experience I had there, however, I would highly encourage others -- particularly those who, like me, do not live in the immediate vicinity -- to make Miller a destination location for your next Subaru purchase. If your experience is anything like mine, you will be very happy you did.

I waited about 2 months before writing this review to...

I waited about 2 months before writing this review to give everyone an idea of the total car buying and service experience from Miller Subaru.First, I want to say this is the best car dealership in the world! I never had purchased a Subaru before. Ryan gave me very good internet pricing on the BRZ when I inquired in an email. I walked in, and Graham Johns was the nicest guy (my sales rep). He treats you like more like you are a part of his family rather than just a normal customer. I purchased a 2013 Subaru BRZ in Dark Metallic Gray. I LOVE THIS CAR!!! When I took the test drive, Graham took me on a nice winding road so I could see how well the BRZ handled. When I took delivery of the car, Graham literally spent about an hour with me inside the car going over every little feature the car has. I was very impressed with how much knowledge Graham had about the BRZ. He every took me through every screen of the NAV and made sure I knew how to connect my Bluetooth Phone. I cant say enough about how much I enjoyed working with Graham.I also had the opportunity to work with the finance guys.... Aaron and Carl. Let me tell you, both of them know their stuff, and are excellent to work with as well. As as matter of fact, I had a smile on my face the whole time working out the financing with both of them, because they both like to joke around a bit and also laugh. They are good guys.I purchased the Miller Protection Program (and I am glad that I did). A rock had flown off of a truck while I was driving on a highway a few days after I picked up the car and dinged my car. I was covered under the Protection Program. Miller Subaru repaired the ding to perfection. John Poster (another sales rep), again was another really nice guy. Got my loaner car for me ready when I dropped the car off and was just the nicest guy also to deal with.I had also met Melissa Miller (the general manager). Another really nice woman. She personally came out to talk to me to make sure I was satisfied with the ding removal. This is the type of customer service everyone should get.... but you dont get this type of customer service everywhere. AT MILLER SUBARU, YOU GET GREAT CUSTOMER SERVICE ALL THE TIME.I can't say enough about this dealership. They have to be the friendliest and honest people I have ever worked with when buying a car, and ever after you buy the car.I would HIGHLY RECOMMEND you buy a car from Miller Subaru, if you are looking for a Subaru. You will love the experience and meet some really nice people in the process.If I could give them a rating on a scale of 1 (worst) to 10 (best).... i'd give them a 12 (yes, 12 meaning better than best, which would be off the charts!!) I just came in for my first oil change this past weekend. Making the appointment was very simple.... just call them. They send you a confirmation email as well. They have a nice lobby with a TV, plenty of magazines to read, and the dealership is very very clean.The service manager was very very friendly. I literally brought my car in at 7:45am and was out by 8:05am.I cant say enough good things about Miller Subaru!!!!Thank you!!

Wow, a car dealership that handles you with courtesy and...

Wow, a car dealership that handles you with courtesy and respect AND gives you a great deal. I looked all over the Philly suburbs to get a good deal for my trade and on a new 2014 forester and couldn't find a good one. I also had one very negative experience at a dealership in Newtown Square where they low-balled me on my trade and lacked integrity in their interaction with me. Ryan Plotcher reached out to me from the beginning and came in with some good numbers, made it seem worth it to make the hour drive out to NJ. I'm so glad I did! The staff was great and John Poster was wonderful to work with. Even my dogs had a good time in there. Thank you for making my first Subaru purchasing experience great.

Ed was great. Best experience at a dealership that my...

Ed was great. Best experience at a dealership that my wife and I have had. Everyone there was very friendly and welcoming. They even bought us dinner. Highly recommend.

Purchasing my vehicle from Miller Subaru was everything a...

Purchasing my vehicle from Miller Subaru was everything a car buying experience should be. The business manager (Travis) and the Internet sales staff helped answer my questions before I arrived at the dealership. My sales rep (Jay) didn't try oversell me (you don't need a moonroof air deflector he said) or try to be the best friend I ever had. The negotiation process was straightforward, with no shenanigans in finance (Aaron) afterwards. Once the vehicle was ready, Jay helped acquaint me with the vehicle and even paired my iPhone with the audio system.

I LOVE my Subaru Forester and I only drive manual cars. ...

I LOVE my Subaru Forester and I only drive manual cars. Ed Hughes is my salesman. He has worked with me to get exactly what I want.The service department is great too. They help me take very good care of my George (cars name). I have had seven Subaru Foresters, my father two and my mother just joined with hers. All together though we have had nine Subaru cars. I keep trying to hold onto my car but then Subaru keeps coming out with something new that I HAVE to get and working with Ed has always been a pleasant experience. If anyone needs a good car I recommend Subaru, but the only dealership you should ever go to is Miller Subaru!!!Thank you, Ed and Miller Subaru!!!!

This was the third dealership we went to that day, and,...

This was the third dealership we went to that day, and, the first to act as if they cared. In other words, once someone was available to work with us, we had his undivided attention until we left. The customer was the most important person in the room and no sales "pitches" or force were used in making our decision. In fact, we were both encouraged to test drive the car we were interested in, and when we got back from that test drive, we knew we had found the right place and car. I also love that the car can be serviced right there when that needs to be done. It is the first new car I have ever purchased and it was an excellent experience - and, we love the car!

it was a great experience dealing with MIller Subaru. I...

it was a great experience dealing with MIller Subaru. I had tried a few other dealers that were closer to my house but they had prices that were higher than Miller's and/or their salesman were pressuring me like crazy over the phone. I used AAA pricing and Miller's price was the best out of any others. I was skeptical that there had to be a catch but I drove the extra few miles to see what Miller's was all about. there was no catch at all, Miller's is the real deal! From the moment Carl greeted me I knew I was at the right place. Not only did they give me a great price on my new Outback, they also gave me the best trade-in price for me car. you can't beat it. Carl knew everything there was to know about the Outback and helped me get to know my new car and answered all my questions. I will definitely recommend Miller Subaru to anyone looking for a new car.

Second vehicle I have purchased from this dealer. This...

Second vehicle I have purchased from this dealer.This is an wonderful dealership, from sales to service.No high pressure sales tactics here, just helpful courteous service.Every one I had contact with was wonderful, especially John Poster.

Miller Subaru was an outstanding experience. The entire...

Miller Subaru was an outstanding experience. The entire team represents a collective feeling of caring and sincerity. I traveled quite a distance to bring my business to Miller Subaru. After several attempts at dealerships within my locale, I decided to take a drive to Miller. Upon walking in, I was sure I had not wasted my time in travel! Carl and the other sales staff team were sincere and welcoming. Melissa Miller was a genuine pleasure. I am confident that I made the best decision in bringing my business to Miller and Carl Savage. I am proud to recommend Miller to anyone. How wonderful to do business with people of character. Oh and by the way, the Subaru Crosstrek is also a terrific vehicle!

Carl was an absolute pleasure to deal with. He explained...

Carl was an absolute pleasure to deal with. He explained all of the features of the care and even set up my phone for me. This was my best buying experience for a new car. Also, This is my third new Subaru from Miller Subaru. I highly recommend this dealer to all of my friends!!

I dealt with Jessica online (AAA referral) and she was...

I dealt with Jessica online (AAA referral) and she was very helpful pricing the car and patient through my delay in making a decision. On arrival at the dealership, Jay handled the sales transaction and was the ultimate professional explaining all the sales options and getting the transactions completed. I would recomment this dealership to anyone in the market for a new Suburu.

I think it is so cool that I discovered your dealership ...

I think it is so cool that I discovered your dealership and the salesman I chose (Jay Fralin) via the internet from non- dealer associated neutral websites. My own personal experience with Miller Subaru bore out the complimentary words I read on the web. I would certainly also recommend them to others.

After having several poor experiences with other local...

After having several poor experiences with other local dealerships I found my way to Miller Subaru. Thank goodness I did! They were saviors and made my car buying experience easier than I could have ever imagined. They found me the exact car I wanted (Black Forester XT Premium) and got it in my hands in less than 3 days! It was an absolute pleasure dealing with John Poster and the Miller Subaru team. I will be recommending them to family and friends and just wish I could buy new cars more often so I could come back to Miller Subaru,,, Good work guys! Thank you and take care.- Jeff MurzaBlack Subaru Forester XT Premium

Jack Martisofski was our sales associate for my wife...

Jack Martisofski was our sales associate for my wife Caroline and I. He introduced himself and said from the beginning that he would do everything he can to take care of us and get the best deal. We were looking at the Legacy's and I came informing him about the $159/mo lease. He told us that is was for the regular 2.5I base model and not for the sport model which my wife was interested in. I told him that before we went out and test dove the car that we work out the figures which he gladly agreed. We had a trade-in which I was hoping to get a fair market value for. Melissa came in with the figures which worked out to be exactly what my wife and I thought it would be which gave us a great feeling and the trade-in value for our car was very fair. Jack took time to show us the features of the car outside on the lot as well as while on a test drive. Overall, our experience was great because we were referred by my wife's parents (The Lazaro's). I would definitely recommend Subaru to my friend's and family. There is no pressure and the staff is very friendly. We will be coming back in a few months once my car lease is about over. Thank you Miller Subaru and Jack Martisofsky for getting us a great car!Thank you,Mark and Caroline Dugayo

The overall experience was a great one. We felt our...

The overall experience was a great one. We felt our salesman Jay Fralin was warm, friendly and genuine. We are very happy with all aspects of the dealership from sales, to finance to the tech who demonstrated all the features, everyone made us feel we chose the right place to make our purchase. My husband loves his new Subaru Crosstrek. Thank you and we look forward to another purchase in the future. Mr. & Mrs. "S" Marlton NJ

The Simmers Family is very satisfied with the purchase of...

The Simmers Family is very satisfied with the purchase of our 2005 Subaru Outback.This is the second Subaru that we have purchased through Miller Subaru and both experiences have been great.The USAA Certified Dealer / Approval process makes the experience of purchasing a vehicle "hassle free".

I purchased a Subaru Crosstrek at Miller Subaru. It was...

I purchased a Subaru Crosstrek at Miller Subaru. It was my first time buying a car and it was a great experience. Carl was wonderful to work with and was so nice and accomidating, as was everyone that I encountered at the dealership. My car was not ready when expected so I was offered a rental car in the mean time. I would highly recommend Miller Subaru. My experience with Carl was not like the typical sales transaction. I never felt pressured or tricked into anything. I feel like I got a wonderful deal and I am VERY happy with my new car!

From the beginning to the end, everyone was so friendly...

From the beginning to the end, everyone was so friendly and welcoming. They really made us feel like family. They did everything they could to get us the best price possible, and in the end we are so happy with our purchase. I would recommend all of my friends and family to Miller Subaru, particularly John and Melissa, and certainly look forward to making my next purchase there. A+ customer service :)

I have purchased 2 vehicles from Miller Subaru in the...

I have purchased 2 vehicles from Miller Subaru in the last 3 years. Each time I received a fair price right away without the back and forth haggle a lot of dealers will put you through. Miller Subaru has the nicest staff and I feel they really do care about keeping good relationships with their customers. Jay, Melissa and Ryan were great to work with and made me feel like a valued customer. I will never purchase a Subaru anywhere else.

Been a 4 year Subaru owner, and have always been treated...

Been a 4 year Subaru owner, and have always been treated with respect in an extremely friendly atmosphere. Never have I had a bad experience with the service or the sales department. Very low pressure, very high value = 1 very satisfied customer. Just purchased a new Impreza sport, love it. Jay Fralin was great as my salesman. Love this dealership, and would buy another car there in a heartbeat.John E.Burlington, New Jersey

My experience at Miller was great. At first I had the...

My experience at Miller was great. At first I had the dreaded feeling about car dealers, but then I met Carl and felt no pressure to make any kind of decision. I spent three months looking and trying out the Subarus. He was very patience and answered all my questions. Then I brought my husband and son and they also had a great feeling about Carl and his friendliness. The actual buying evening was painless and I got the vechile I wanted for a good price. I love my Forester and the experience at Miller.

I was looking for a new car since my minivan died on me. ...

I was looking for a new car since my minivan died on me. It was recommended to me that I go see Jay at Miller from my parents. They have bought a Subabru from Jay in the past and when they are looking for a new one, Jay is the person they will go and see. I felt very comfortable talking with Jay. He was very knowledgeable and not pushy(which I cannot stand).( I like to be able to walk around and look at the inventory before someone is coming out the door, hounding me.) If I know if anyone looking for a new car, I will definitely send them to see Jay.

John was so easy going and great about answering all my...

John was so easy going and great about answering all my questions. He listened to my concerns and addressed them. Dealership was great about working with on the pricing of the vehicle.

Our experience with Jay and Michelle was great. Jay...

Our experience with Jay and Michelle was great. Jay knows the business and was very thorough. He took us for a test drive and explained quite well the many features of the Outback. We had visited 3 other Subaru dealerships and in overall comparison, we were very satisfied to do business with Miller Subaru. This dealership is listed under the Better Business Bureau which was a plus. The paperwork was quick and easy and was ready for signing when we arrived to complete our purchase. The car was ready as promised with a full tank of gas. We will recommend this dealership to family and friends.

The staff at Miller Subaru made my new auto purchase an...

The staff at Miller Subaru made my new auto purchase an enjoyable experience. I felt comfortable from the time a walked in the door to the moment they handed me the keys. My questions were answered in a professional and courteous manner. My salesperson spent as much time with me as I needed to help me find the car I wanted and the general manager made financing my auto the easiest process I have had in a long time. My auto was delivered to me in immaculate condition and on time. This is the second auto that I have purchased from Miller and will probably not be the last.

The experience we had in February , 2013 was very nice....

The experience we had in February , 2013 was very nice. The selections of vehicles were good, with a variety of colors. Service was polite, not pushy. Mr. Savage was friendly and welcoming. He was able to answer all our questions without hesitation. I previously leased a Forester in 2001, and new they were good cars. I was able to trade in my old SUV, gas guzzler, and am now a happy owner of a 2013 Forester, and I love it!

My experience with the dealership was very positive....

My experience with the dealership was very positive. There was no pressure, the salesperson was friendly, answered all my questions and spent the time to be sure I was comfortable with my purchase of a 2013 Outback. The process went smoothly and they worked with me to arrive at a mutually acceptable sale/purchase.

I recently went to Miller Subaru to purchase a used 2011...

I recently went to Miller Subaru to purchase a used 2011 Subaru Legacy. I was immediately greeted by 3 salesman that walked oustide as soon as I parked. Jay Fralin came right up to me and asked how he could help me, before I even walked inside. He was very professional and extremely helpful. Aaron Freedman broke down everythig for me when it came time to fill out and sign all of the paperwork. It was nice to even have a conversation with him as well. My only complaint is that it took a little on the long side to get the car cleaned up. But that's only becuase there was 1 person doing it. Other than that, great experience!

I've always found this dealership to be one of the...

I've always found this dealership to be one of the best around they just seem a little more cooperative than most and seem to respect you as a customer instead of playing the games other dealers play. thanks but with buying a subaru i wont be back to buy for a few years

John Poster was extremely knowledgeable and helpful. ...

John Poster was extremely knowledgeable and helpful. Over the course of several visits over several months he would patiently answer any questions we had-some of which I'm sure we asked more than once. We were permitted to drive the vehicles we were considering each time, and were never pressured in any way. When we finally selected a color that was not in stock, John was able to quickly find the model we wanted and get it to Miller for us. Everyone there was friendly and helpful! Best dealer experience we have ever had!

I was very happy with the overall experience that I had...

I was very happy with the overall experience that I had at Miller Subaru. In comparison with the extremely unfriendly experience I had at Cherry Hill Subaru, I would always recommend Miller Subaru to friends. Since customer satisfaction is very important to me both personally and professionally, I would say that working with Graham Johns was like working with a friend. He was very easy going, shared great stories and was never trying to push me to hard. He gave me just enough motivation to help me choose the Crosstrek (which I love) even after I continued to test drive other cars on the lot. While I personally would have liked a little more money for my trade-in (I will actually know better once I see the resale value you all put on it) Graham was able to get me a car for the exact price with some nice accessories free of charge. Melissa did a great job explaining the paperwork for me and was extremely patient and for the 1st time in my life (as well as most of my friends) she actually asked me prior to the paperwork if I was really ready to buy the car. Going against what most car sales representatives probably do, she actually made me more comfortable and more ready to buy my new car.

Overall experience with Miller Subaru staff was great...

Overall experience with Miller Subaru staff was great because this is a team of a high quality professionals. Associates are competent and friendly. They know how to take care of a customer/buyer.

It was an absolute pleasure dealing with Miller Subaru...

It was an absolute pleasure dealing with Miller Subaru during my recent purchase of a new Subaru, and I can truly say that this was my best car-buying experience ever. The staff at Miller Subaru are extremely friendly, knowledgeable, and honest. I will definitely recommend this dealership to my friends and family, and I will be back when its time to purchase my next vehicle. Thank you!

best car dealer experience ever. agreed upon a price over...

best car dealer experience ever. agreed upon a price over the phone. when we got to the dealer the price was the same, no tricks, no hidden fees.this dealer is as good as their word. i will buy my next car from miller.john and melissa were very professonial and also very personable. they were a pleasure to work with.

I saw the wrx I was interested in online and inquired...

I saw the wrx I was interested in online and inquired about it through the website. Kelly responeded quickly to my request and had the car waiting for me when I arrived. It was an excellent experience and the staff was great and seemed to genuinly like their jobs with the dealership and helping customers. Thank you

Carl was very friendly, informative and punctual in...

Carl was very friendly, informative and punctual in getting back to me.He did not pressure me or act in the typical heavy-handed car salesmanship manner.He always had a smile on his face, and he was a pleasure to deal with.Thank you.Likewise the Manager, Melissa, was also friendly and helpful throughout the sales process.

We purchased our Subaru Impreza from Ed Hughes. His...

We purchased our Subaru Impreza from Ed Hughes. His friendly personality provided a pleasant experience as he pointed out specific details about both the car and the instruction manuals. He gave us plenty of time to get familiar with the demo car and to test drive it.Melissa had all the paperwork well organized and the entire business process was quick and efficient.We were participants in the Subaru VIP Executive Program so the price was great. (Thank you, Subaru.)We are happy with our car purchase, and would recommend Miller Subaru and the representatives we worked with.

My buying experience with Jay and Melissa was quite...

My buying experience with Jay and Melissa was quite positive. As soon as I met Jay I was impressed with his professional,calm,friendly and pleasant approach to the car buying business. His honesty and knowledge of his product was refreshing.Melissa was joy to work with when we finalized the purchase of our car. I would definitely recommend Jay and Miller Subaru to prospective buyers without reservation.

I would like to thank Jay & Melissa for a very...

I would like to thank Jay & Melissa for a very positive experience. I chose Miller Subaru over Cherry Hill Subaru because I found Miller to be low key and less pressure. Jay was pleasant and professional and didn't pressure me or try to sell me more than I wanted. Melissa - great personality and zipped through the paperwork with me.Subaru was also very accommodating to me by delivering my car to my home. Door to door service!Aside from not being able to get the car for free, I was very pleased.Eileen Fanning

I don't recall the name of the man who appraised my...

I don't recall the name of the man who appraised my trade-in, but he was very polite and pleasant. Jessica and I did not meet but had some e-mail correspondence prior to me visiting the dealership to look at one of the cars. Graham was my sales person. He couldn't have been nicer or more helpful. I was impressed with his expertise and knowledge and I was thrilled to find, thanks to Graham, that there WAS a car in inventory that was exactly what I wanted. I did not consider that car on the dealership website because not all the features were listed in the specs.Throughout the purchase (two days) I was treated as a valued customer, given a very fair deal, offered various options and given ample time to consider them and ask questions. This is what buying a car should be!! My experience with this purchase is probably the best I ever had (any prior purchases coming close were also at this dealership).I have nothing but good things to say about this dealership. I will definitely be back there for my next car!

My husband and I really had a great experience with...

My husband and I really had a great experience with Miller Subaru. We researched many vehicles and went to several dealerships and Miller Subaru had bar far the very best hassle free, straight forward approach. We feel that we were treated with respect and honesty. I have already recommended Jack and John to my sister-in-law and brother-in-law. They have driven my wonderful new car and absolutely love it. Within the next few months, they to will be headed over to visit Miller Subaru with high expectations and excitement. The dynamics between the sales representative and the management is excellent. You can easily see that the sales staff enjoys what they do and are striving to make their customer's experience a good one. I can't say enough good things about them.

Mr. King was honest and to-the-point regarding my...

Mr. King was honest and to-the-point regarding my trade-in valuation. He quickly connected me with who I needed to speak with to place my vehicle order, respecting my time and valuing my business.Mr. Poster is professional in approach, concise and prompt replying to my voicemails and emails, attentive to my requests, considerate of my time, and appreciative of my business with him and his dealership. He is also very friendly, knowledgeable about his products, and has a sense of humor.Since the beginning of summer 2012, I have dealt with numerous vehicle brands, and countless salespeople; no one can compare to Mr. Poster.No salesperson has made it his/her point to earn my business like Mr. Poster has. When I am in the market for another WRX STi, Mr. Poster will sure be chosen to assist me once again.

Jack was very helpful and patient with us. The Outback...

Jack was very helpful and patient with us. The Outback was one of several vehicles under consideration for us. Jack answered all of our questions and concerns. His confidence in this vehicle to provide us with safety and reliability along with comfort during a long daily commute to and from work in all kinds of weather and traffic is what helped us make our decision in buying this car. Now, after only three days of owning this car we are fully convinced that we made the right choice. I look forward to many years of Subaru ownership thanks to Jack Martisofsky.

Carl did everything he said and more. Great sales men I...

Carl did everything he said and more. Great sales men I would buy another car for him . Thanks Carl Gwen is very happy and loves the car

I was very impressed with Miller Subaru. From the moment...

I was very impressed with Miller Subaru. From the moment I was greeted at the door through the selection process and final delivery and acceptance of our new Outback. Compared to other salesmen I have dealt with, Carl was very refreshing. He was considerate, very warm and friendly, and thoroughly knowledgeable about the Subaru Outback models I was interested in. I appreciated his patience, giving me ample time to compare different vehicles and test drive them. He answered all my questions and made me feel very comfortable.I was very pleased with the AAA pricing of the new vehicles, and I was pleased with the trade-in allowance offerred too, which was better than other dealers had quoted me.When we came in to accept delivery of our new Subaru Outback, we were treated very well by Carl and those who handled the financing. Altogether, I believe this may have been the best new car buying experience I've had in over 30 years!

The process was very enjoyable. Everyone was very...

The process was very enjoyable. Everyone was very friendly, knowledgeable and helpful. I enjoyed every moment of my experience buying my first Subaru and would highly recommend Graham and the team at Miller Subaru to anyone who is interested in purchasing a Subaru. Thank you for such a pleasant experience!!

My experience with Miller Subaru was excellent I walked...

My experience with Miller Subaru was excellent I walked in and Graham was able to have cars ready to test drive and I was able to tell him what I was looking for and the price that I saw advertised and Miller Subaru delivered. Graham was very helpful to make my car shopping a very plesant experience. Ron B. came over and introduced himself and asked me if Graham was helpful. I highly recommend Miller Subaru.

Ed was very thorough most of the time. I appreciate him...

Ed was very thorough most of the time. I appreciate him staying late on Monday the 8th so I could test drive the car and giving multiple numbers to reach him at. There were times where my patience ran thin, but he was dependable and almost always in contact. During the final negotiations, it was rather frustrating when he didn't know or have access to the pricing for the accessories, but he followed through and got the prices when he said he would.

Our experience on the purchase of our new Subaru was a...

Our experience on the purchase of our new Subaru was a great one.Mr.Carl Savage was very nice, he guided us thru every detail of our purchase and answered all our questions.Carl's professionalism and experience are outstanding.We are very pleased with our new car and will definitely recommend him to anyone who needs a new car. Thank You for your service and treating us so well. Angel and Elizabeth Gomez

We came into the dealership looking for a Forester. We...

We came into the dealership looking for a Forester. We were greeted by Ed, looked at a few cars and took a test drive. We wanted a couple of features and Ed was able to locate a car for us at a very fair price. We picked up the vehicle the following weekend. We found a dealership online offering a Subaru extended warranty for less than Miller had offered. When this was brought to Aaron's attention he matched their price. Awesome!

Miller Subaru was the first Subaru dealer we contacted...

Miller Subaru was the first Subaru dealer we contacted and Jay Fralin was the salesman we spoke with. We had not bought a car for 14 years and so we were very uninformed on the process of purchasing a vehicle. Jay was very helpful and answered our questions and helped us in deciding what was best for us. He gave us a ballpark price and there was no high pressure to make a decision. He stayed in contact with us while we looked around and decided for ourselves exactly what we wanted. The way Jay treated us on our first visit was the reason we returned to purchase a car from your dealership. Our experience was good and we appreciate honesty and no hassle. We would definitely recommend Jay and Miller Subaru to prospective buyers.Theresa & Don Weist

I found the overall process of buying a new car at Miller...

I found the overall process of buying a new car at Miller to be both hassle-free and stress-free. This had not been the case at other places I have bought cars at and I was skeptical when I first walked into this dealership. The salesman for my car, Mr.Ed Hughes has been very forthcoming and patient throughout. Since the car model I ordered was new, I knew there would be a long wait time. But through that wait, I was kept comfortable and informed with regular updates from Miller. Mr. Aaron Freedman was very patient when we finally made the purchase and carefully explained the details and paperwork clauses to us. I will wholeheartedly recommend Miller and Ed Hughes to anyone who wishes to do business with them.

Mr. Johns was extremely patient and professional. He...

Mr. Johns was extremely patient and professional. He answered all questions and gave both my husband and myself his undivided attention while we were in his office. Originally, we were only visiting the showroom for ideas; however, Mr. Johns was so attentive to our needs we decided to purchase the vehicle right then and there.On the day of pickup, Mr. Johns left us in the capable hands of John Poster. He, too, was extremely patient, professional and stuck with us for over an hour to make sure the blue tooth was correctly entered for our phone. He explained the vehicle in its entirety, went through all the controls and took his time with the entire process. Both were great!Patricia & Jamieson Dana

The following is "why" i am giving this review:...

The following is "why" i am giving this review: This is the 3rd new Subaru that i have bought from Jay Fralin at Miller Subaru. I looked at a number of other makes before deciding to go back to Subaru and the hard-sale treatment from the salespeople completely ran me out. Jay Fralin is lay-back, not pushy, up-front, very knowledgable and friendly. It was great doing business with him. Very happy with my new Impreza.

I went to Miller Subaru following receipt of an...

I went to Miller Subaru following receipt of an "internet quote" for a Subaru Forester. I got to the lot and was able to look around a bit before being approached by a sales person. I was asked what I was looking for and was shown several models (both new and pre-owned) that were "in the neighborhood". After talking with the salesperson and seeing what was available, I was asked if I would like to take one out for a test drive -- all the while feeling very little to no pressure.Following the test drive, I was asked what I thought and I told the sales person "I think I'll take (this) one". What followed was one of the best car purchase experiences I've had. Both my sales person and the sales manager were very friendly and able to answer all my questions and made me feel at ease with their "personable" approach to the whole process. I took delivery of the vehicle a few days later and was again made to feel at ease during that process as well.I would recommend that anyone in the market for a Subaru give the folks at Miller Subaru a chance to be the ones to sell them their next vehicle.

We have purchased eight new vehicles, this one is the...

We have purchased eight new vehicles, this one is the ninth during our lives, and Miller Subaru is the very, very best in sales, service, and the overall experience.John Poster is an extraordinary sales Consultant, the finest we have ever met. John, Ron, Melisa, Aaron, Dan, and William all make you feel as though you are visiting old friends. They earn your trust, respect, and loyalty. Mr. Charles Miller and Subaru should and must be very proud and thankful to have them.Sincerely,Richard and Jacqueline Warnerand our new Outback, (Dolly)

I now have a one of a kind car because of this group of...

I now have a one of a kind car because of this group of friendly,accomodating and hardworking people at Miller's Subaru. John is an awesome salesman.He explained to me the features of the car in detail.He answered all my questions.I would definitely recommend Miller Subaru to people I know.

You can see that excellent Service is a core value of...

You can see that excellent Service is a core value of their dealership.All the employees adressed my concerns in a timely fashion.I would highly recommend them.

I am a returning Subaru Buyer and was vey pleased with...

I am a returning Subaru Buyer and was vey pleased with the first experience with Jay Fralin and Miller Subaru. I thought of no other dealers when I needed a new car. As suspected, Jay went above and beyond to see I got the best price for my new car and he made the whole experience quick and easy. I would wholeheartedly reccommend the salesman and the dealership for anyone buying or leasing a new vehicle Dirck McDowell

Shopping for a new car at Miller Subaru was a pleasant...

Shopping for a new car at Miller Subaru was a pleasant and stress-free experience. It was with some anxiety that I thought it would be a high pressure sales pitch from the dealership, but surprise, surprise it was no pressure situation. The salesman that helped me through the process, Jay Fralin was very helpful, informative, and made everything go so smoothly. I will recommend Miller Subaru to friends and family, and thanks again to Jay Fralin. I love my new 2012 Forester! Carole Fisher

I am a real car nut and had spent considerable time...

I am a real car nut and had spent considerable time reading online reviews and enthusiast publication test reports before visiting the dealership. I had already narrowed down my potential choices to 4 vehicles that would meet our needs, including 2 of the Subaru brand. John Poster was the first personal interaction I had with Miller Subaru. He was friendly, informative, asked very good questions about our status and need without pushing for a sale, and spent time with my wife and me even though we indicated we were early in the factfinding stage. He spoke about the benefits, features and product attributes of the Subaru's, not in a techie manner, but in a practical way that was tuned to our expressed needs. He presents an easy-going, competent, enthusiastic, patient and very comfortable manner of interaction.We terst-drove the Forester and the Outback models we were considering, and John sat in the back explaining different aspects of the vehicle as appropriate, then remained quiet so we could absorb the test drive experience.We left the dealership with much more information than we had going in. I went to the dealerships of the two other brands we were considering, and returned to Miller, met with John, and continued the process, discussing purchase/lease offerings. Again, John was very clear in his explanation of each process, introduced us to Ron (general manager), and to Aaron (business manager/finance). The introductions and conversations with each were natural, never feeling like the old-school sales-to-manager-to-dreaded-closing-room transactions of high pressure car dealerships that I've experienced in the past.In conclusion, we leased a Forester. Delivery of the vehicle was scheduled to our satisfaction and the process was efficient, logical and thorough. I rate the dealership team and John specifically a 5/5. Top marks for a great car-buying experience.The only potential improvement in the process would have been to do a brief walk-through of the service department, but that can certainly be attributed to the fact that I really didn't ask about service-related issues and John was staying on task (completing the delivery of the vehicle to its proud new owners).

This is the third car purchased from Jack Martisofski. ...

This is the third car purchased from Jack Martisofski. A family member and friend did as well based on my recommendation. Jack is always personable and accommodating. He wants the best for the customer. I would highly recommend Jack and the Miller Subaru team as they always make you feel like family!I live three miles from Subaru of Cherry Hill. However, I drive to Miller Subaru in Mount Holly, NJ for exceptional service. My next car will be a Subaru. I'm sure Jack will be my salesman again.Michael and Lori

Both Jack and Aaron were very personable and easy to talk...

Both Jack and Aaron were very personable and easy to talk to. Jack was no nonsense. Normally car dealers are similar to ambulance chasing lawyers - Jack was the exact opposite, great to talk to and strait to the deal...the best and only way for car sales

great experience, no hassell no pressure made to feel...

great experience, no hassell no pressure made to feel like part of the family the price was good the process was timley yet informative excellent product

John was attentive, informative and honest. This...

John was attentive, informative and honest. This establishment is top notch and all the employees I met were friendly and helpful. They were extremely patient and I never felt any pressure to buy. They went out of their way to find me the best financing possible and took the time to explain everything in detail. I would travel to the two and a half hours it took to get here for my next car, no question. These guys are the best.

I priced Foresters at three dealerships on-line to obtain...

I priced Foresters at three dealerships on-line to obtain a new Subaru for my wife. We had owned 3 Subarus previously, a wagon (12 years), sedan (8 years) and Legacy wagon (3 years). Miller & another dealer were forthcoming, their offers consistent information disclosed in my research. Christina the contact from internet sales was by far better in terms of follow-up and addressing my initial questions. Upon arrival at the dealership, I was connected with Jay Fralin, of the Sales staff. Jay is an experienced salesperson who understood my needs and attempted to accommodate them. He was honest and information he provided was consistent with my research pertaining to the vehicle and pricing. He did not atttemt to employ pressure or questionable sales tactics. Both of the vehicles in which we were interesed were sold prior to our arrival. Jay attempted locate another but was unsuccessful. I was also assisted by Ms. Miller, ass't manager, with respect to locating another vehicle. I was impressed by the accessiblity and responsiveness of management staff to address my concerns. Jay provided some options and subesquently informed me that another model that might meet my needs was delivered to the dealership. We purchased it immediately. Jay was excellent in explaining the features and operation of the vehicle to my wife, even syncing her cell phone to the bluetooth in the car. We were also impressed with the business manager who completed the transaction for purchase of the vehicle. He made us aware of additional options that we might purchase pertaining to warranties etc. Once again, we engaged with a true professional, who did not employ pressure or questionable sales tactics. We selected Miller for our purchase because of their business model which values honesty in dealing with the consumer, good pricing, and professional, knowledgeable staff who were responsive in addressing our concerns.

It's been 14 years since I last purchased a car. And,...

It's been 14 years since I last purchased a car. And, this purchase is our4th Subaru. With a thought that possible variety should be considered, I didgo to a number of other dealerships, including following the Costco incentive to PA.However, on my first visit to Miller Subaru, Ed Hughes materialized out of thecar lines and I have stayed with him ever since. He took much time explaining themany improvements that have evolved in the Subaru Outback in fourteen years, took me out for a ride, and then allowed my own test drive. A serious considerationfor me was to go from a 6 cylinder back to a four cylinder engine with the box engineto derive the best possible mileage while focusing on the conservation of whatseems to be a limited energy supply. This feature, plus the test drive and extensiveexplanation of the many new features of the Subaru, and thedeal was happening with Ed.Possibly like everyone else in this economy, the financial details needed toresolved. Having retired from a long teaching career, the pros andcons of leasing and purchasing needed exploration. Actually, I communicateda number of times with Ryan Plotcher on the internet, and he did seem to respondin a timely effective manner to every question.Aaron Freedman facilitated the paper work sealing the deal while Ed wasfinishing with another customer. His alertness was very considerate ofmy time and his handling of all of the various documents was clear andefficient.On the Day of Acquisition, Ed, once again, explained all of theinformation contained in the manuals, he reviewed the various warrantiesintroduced by Aaron, and then walked me out to the car to ensure that I wasready to drive away in my new, very fabulous 2012 Subaru Outback.Ed shared his hamburger with me, pulled a navigation system out of mid-air,and endured the quirky personality of a woman of 60+ years. I don't think I could have had a better car buying experience!

I gave Miller Subaru (Ed Hughes in particular) a stellar...

I gave Miller Subaru (Ed Hughes in particular) a stellar rating because of their professionalism. They provided me with a superb replacement automobile when I was in dire need of one. Their assistance with the purchase was seamless in regards to: 1) connecting with financing arranged through USAA, 2) transferring the NY-State registration from my expired car, 3) explaining all new features on the automobile, and 4) taking care of all necessary paperwork. I give Miller Subaru extra compliments for providing a new cover for the cargo area (was missing). Also, I was very pleased that Ed Hughes delivered on his promise to obtain and send me the spare clicker / key that the previous owner had not left with the car. Thank you very much Ed Hughes and Miller Subaru.

John was very pleasant and helpful. Extremely easy to...

John was very pleasant and helpful. Extremely easy to work with and I would recommend him to anyone. We had decided on one car, and overnight changed our minds. John worked with us to get the car we wanted.

Had a great experience, and Graham took great care of me,...

Had a great experience, and Graham took great care of me, and was even quick to help me with a minor issue I had after purchase. Top notch service, I would recommend going here for your next purchase.

I had a great car buying experience with Ed and Ron at...

I had a great car buying experience with Ed and Ron at Miller Subaru. They had the exact car I wanted to buy, and they gave me a very good price. I look forward to seeing Ed and Ron at my follow up service visits, and I'm very likely to buy a BRZ from them when they become available.

As with most people purchasing a new car is an experience...

As with most people purchasing a new car is an experience that is dreaded. The normal high pressure sales gimmicks that precede the purchase are usually predictable and insulting to the consumer. When we decided to make a new car purchase we actually lost sleep knowing the "game" we were in for. At a close friends recommendation we first stopped at Miller Subaru in Lumberton. The first thing we noticed was the no pressure attitude of our salesman, Graham Johns. He answered all the questions we had in a very comfortable professional manner. After a careful examination of the Subaru Forester we fell in love with it and knew that it was the vehicle we wanted. We already had good feelings about the salesman and that was only cemented in when the actual sales procedure took place. There was no nonsence, no pressure and no games played to arrive at the decision to purchase our vehicle. We were introduced to the sales manager, Ron Buchanan. We were fully prepared to endure the usual game that is played with the salesman-manager "discussions " that usually precede the actual sale. THERE WERE NONE! Instead what we received was honest, relaxed and informative help from both men. The atmosphere was so comfortable and relaxed it was truly hard for us to believe. My wife and I kept waiting for the bottom to fall out of his pleasureable experience. It never did. The next day we scheduled to pick our new car up. Nothing changed. The atmosphere was that of a friendly gathering. We received no pressure of any kind during the entire time we were there.I can honestly say that we have NEVER had such a relaxed and enjoyable time with a dealership in purchasing a car. Every member of he staff treated us like a close friend not a customer. We could not recommend this dealership any higher to anyone that is considering a purchase. We are extremely grateful to our old friends for directing us to Miller Subaru and just as grateful to our new friends at Miller Subaru for treating us like you did! We can see this being the start of a long friendship. Thanks to all of you for a job really well done!

Dealing with Miller Subaru was a breeze especially...

Dealing with Miller Subaru was a breeze especially because of the internet sales people that I dealt with - Jessica Sansoni, Ryan and Christina. The information and quite they gave me on the car that I had already decided on purchasing was direct, honest and simple. When I came in and dealt with Ed Hughes, he was professional, scrupulously honest and very friendly. We were able to purchase the car right away. This was truly a breeze.

Very friendly atmosphere, no pressure, good used car auto...

Very friendly atmosphere, no pressure, good used car auto finance rate of 5.75% with below average credit score, closed the deal and left with car in space of a couple hours, really appreciate their help!

Normally we dread the ordeal of getting a new car. ...

Normally we dread the ordeal of getting a new car. Usually it is a big hassell , between pushy sales people and price haggling. We have literally spent whole days at other dealers trying to find and come up with a fair price.Our experience at Miller Subaru was actually a pleasant experience from beginning to end. Jay was pleasant, very knowledgable and calm.We did not feel any pressure at all and we were not bombarded with possible "extras" that we should get. We would definitely return again and would recommend this dealership to friends.

I was referred by my family member who had dealt with...

I was referred by my family member who had dealt with Miller Subaru, and John Poster specifically. I was told that the customer service was excellent and all of my expectations would be met. Each step of the new vehicle purchase was easy and John was very accommodating. I had a great experience with Miller and would refer any friends and family members to this dealership. Thank you for making my buy a great one!!

Jay Fralin is a no pressure sales person. He is pleasant,...

Jay Fralin is a no pressure sales person. He is pleasant, knows the cars,answers your questions,calls you back with information. You owe it to yourself to see Jay before purchasing a Subaru, Ford or a Lincoln. The experience is pleasant.I referred my brother in-law and he leased two Fords for himself and a Subaru for his son from Jay Fralin and Miller Subaru and Miller Ford.I have leased 2 Foresters and bought two Outbacks from Miller Subaru over 12 years. I have had my cars serviced at Miller Subaru. I change the oil, rotate the tires and do the routine maintenance. It does not get more simple than that.

Excellent people, excellent service and great pricing. I...

Excellent people, excellent service and great pricing. I would definately recommend your team to all of my friends and family. You company will be at the top of my list for my next vehicle. Thank you Jay, Aaron and Ryan!

Jay Fralin is a professional. He is friendly, courteous,...

Jay Fralin is a professional. He is friendly, courteous, and know's his product. I am impressed with the Subaru product. I will be sending future customers to him.Harry R Etsell

Lots of fun and laughter!!! Graham amd Aaron were kind...

Lots of fun and laughter!!! Graham amd Aaron were kind and very knowledgeable. Would recommend this dealership to all and have already recommended family. Thank you!!!

The process was made very easy for us. I saw the vehicle...

The process was made very easy for us. I saw the vehicle on-line and sent an e-mail to the dealership to inquire as to its' availability. Within less than five minutes I received a phone call from Ryan Plotcher. He told me the car was still available and I scheduled an appointment to look at it the following day. Ryan called me the next day to confirm the appointment. When I got to the dealership my wife and I were met by John Poster. He answered all of our questions and was very professional and courteous. We were happy with the car and the service we received in the purchase process.

Very much appreciate the respect shown for my time. I...

Very much appreciate the respect shown for my time.I cannot give overall experience a 5 because I hate the entire process of buying a car and having to wonder if someone else would have been able to get the care for less money because they have better negotiation skills. Same reason why I gave price a 4, I have no way of knowing if it is a good price or not.However, again, I was working with limited time and Jay and dealership were very respectful of this.

Dear Subaru, The experience that I had at Miller...

Dear Subaru,The experience that I had at Miller Subaru was overall A+. Mr. Ed Hughes was very professional, knowledgeable and patient in explaining the details of the vehicle of choice and the lease option. Mr. Hughes' customer service skills exceeded standards and made a very impressionable mark with me. I would truly recommend your dealership to family and friends who are interested in purchasing or leasing a vehicle. Additionally, I would prefer to maintain all business (ie. maintenance, service, trade-in) with you in the future.Thank you.Sincerely,Bayyinah L. Sharif

I have been looking for an '07 or '08 Subaru for over a...

I have been looking for an '07 or '08 Subaru for over a year. Although this dealer is over 30 miles away I would go there for another car if/when I am ready. Ed was honest regarding the condition, the dealer was fair in pricing and Ed sat and explained the options that were in the car and how to use them. There was an unusual vibration and Ed had the service people check it and fix it.Ed also gave me some advice regarding having the car inspected. Allin all it was a great experience.

The experience was delightful with little pressure and...

The experience was delightful with little pressure and accentuation on detail of explanation of the car. The manager offered a very fair trade and a reasonable discount on the car purchased. I would strongly recommend all the people at Miller's to others looking for a new behicle.

My husband & I were very pleased with how friendly...

My husband & I were very pleased with how friendly Jay Fralin was and appreciated that he was not pushy. He was able to answer all our questions and concerns about the Outback and the Forester; since we weren't sure when we went to the dealership which car that we wanted. When we made our decision Aaron Freedman helped to set up our financing. Overall we had a great experience and tell everyone where we got our new Subura Outback. I love my new car!! Thanks again for everything.Pat Ahrens

I was 100% satisfied with the experience of purchasing a...

I was 100% satisfied with the experience of purchasing a new car from Miller Subaru! The positive energy, friendliness, and professionalism I encountered at Miller was refreshing! I was pleased with how comfortable "they" made me feel. I look forward to going back to Miller to have my Outback serviced!

My and my wife's experience at Miller was absolutely...

My and my wife's experience at Miller was absolutely fantastic. We're really, really satisfied. My wife just loves the car, and I still hear her talking with her family and girlfriends about it over the phone and we've had the car for a week. All of this, I think, answers the question about why I've provided the rating I have except for perhaps the price which quite honestly I really don't know enough about to comment on but I'm happy with the price too. Our Subaru purchase prior to this one ended well; however, I ran into a dealer in Pennsylvania about an hour's drive from my home who was so obnoxious I nearly wrote to the Chairman of the Board at Subaru to ask him why he would ever allow these fantastic automobiles to become associated with such a crude and insulting dealership. In the end I got the 'same' car at another dealership for $1000 less. My experience at Miller was the exact opposite of this bad experience. And believe me, when it's time to buy my next Subaru I'll remember you, and our friends will be hearing about you too.Thanks again.Bill

Miller Subaru is the kind of dealership that I love to...

Miller Subaru is the kind of dealership that I love to work with.No high pressure sales, just honest help. Its great to work with a company like this that still shows old fashion values. I would definitely recommend Miller Subaru to my friends and associates.

I found the car that I was looking for and I think the...

I found the car that I was looking for and I think the price was reasonable. Aside from a piece of plastic from the spoiler that was hanging down from under the car which I noticed when I got home, I love the car.

We recently bought a 2012 Subaru Outback and couldn't be...

We recently bought a 2012 Subaru Outback and couldn't be happier with car or the process at Miller. This is our second vehicle that we bought from John Poster in the past few years. John knows the vehicles and is always great to work with, no heavy pressure, just good information and we got a great deal too. If you're looking for a Subaru, got to Miller, you'll be happy you went. Bob C

I met with Jack about 8 months ago to test drive an...

I met with Jack about 8 months ago to test drive an outback and legacy because I knew soon I would be ready to buy a new car and wanted a feel for subaru. Well needless to say i loved the vehicles and Jack was a great guy, he didn't do the typical salesman thing and try to make me sign on the dotted line right away. He spoke to me about the car, we took it for a ride and then he wished me luck on my future decision. Well Just in the past 2 weeks I decided the Outback was the car for me and I remembered Jack so I came to him. And true to form Jack remembered me too which was comforting. We happen to be from the same neighborhood so along with talking about the car we also swapped stories about home. The purchase process was as painless as humanly possible. Very good price was agreed upon and when it was moved onto speaking to the financing and paperwork team I found everyone extremely helpful and kind. Overall Miller Subaru is a great place with a family feel and Jack is the best kind of salesman anyone could ask for.I know my outback will last me a long long time but the day I do need to make another purchase I'm confident I will be returning to Miller.

My wife and I did our homework before comming to Miller...

My wife and I did our homework before comming to Miller Subaru. Jay met us in the lot and was friendly but not at all pushy. A very welcome change from most dealers. He let us browse the lot, answered our questions, and displayed a wealth of product knowledge. Once we decided on the Outback, Jay and the management deal made us an acceptable offer and the deal was done.I would recommend Jay and the team from Miller Subaru without reservation.Sam McWhirt

i Have Purchased 8 Subaru,s from Millers in past 20-25...

i Have Purchased 8 Subaru,s from Millers in past 20-25 years Jack has been my Sales Rep for most of the sales He is an honest person and tells you like it is The main reason i purchase from Millers is the service Dan Dewey is the best Service Manager i have dealt with and takes care of the Problems with the Car in a Proffesional Honest way that is why i always return to Millers for Service and Sales I will always recommend People to Millers for sale and service

The moment I walked into Miller Subaru the salesman Jay...

The moment I walked into Miller Subaru the salesman Jay was friendly. I called about a used Subaru, and he's friendly attitude continued until I asked the wrong question. I asked to what a noise seemed to be to which he replied "nothing." after arguing for 30 minutes a technician stated the problem was a failing part soon to go at anytime. I agreed to purchase the vehicle giving "Jay" the benefit of the doubt. Soon enough the part went bad and I spent over 1000 within the first three months. The replacement was defective and was replaced yet again. Few months later I arrived back with the same noise concern to be told a related part was the actual problem. Three weeks after I decided that answer was not good enough so I called the service manager for further help. The service manager was rude and disrepectful since day one. After finally agreeing to look over the vehicle at his earliest convinience, when I arrived he treated me like I worked there and had a technician (same one as before), diagnose the concern which turned out to be the same as covered under warranty. They sent me on my way with a promise to get a hold of Subaru. This same technician contradicted himself countlessly and at one point cursed infront of me and another customer. I attempted to contact the general manager and left a voice mail, one he never replied. Later they contacted me stating that Subaru had explained to them to go ahead and replace all parts necessary. When the job was finally complete they greated me with an attitude, and had the repair order story as something non-related to my complaint in order for them to cover it as warranty. I would never recommend this dealership to anyone. Worst customer service I have ever seen. No care for the customer, just your wallet.

Jay was the perfect salesman for us -- no pressure but...

Jay was the perfect salesman for us -- no pressure but friendly and knowledgeable. We've never had such a thorough introduction to a new car. And since we bought our car, he's followed up with emails and a phone call to make sure we are still satisfied. Aaron was also low key, explaining all the papers we had to sign. We definitely recommend Jay, Aaron, and Miller Subaru.

I was shopping at several[4] dealers for a new Forester,...

I was shopping at several[4] dealers for a new Forester, after a stop at TRUECar.com ,I knew what I wanted to pay. Jack made the buying experance a pleasure.Thank You Jack

Great experience with the team at Miller Subaru;...

Great experience with the team at Miller Subaru; especially with Ed Hughes. I knew what I wanted and they went above and beyond to expedite the process for me in a no pressure environmnet (a key point when my young kids are running the dealership - which they did not mind at all). I was previously at another Subaru dealership that was closer to my house and the salesman seemed annoyed that I was there with my family - guess what, I will not buy a car unless my wife and kids fit in it and like it. I actually did not want to give them my money. Luckily, Ed and the team were the complete opposite and I feel compelled to let other people know that there are good car salespeople out there. Not many other salesmen would take my calls on their day off and come in just to ensure that everything is going well.

If you live in the South Jersey area you need to visit...

If you live in the South Jersey area you need to visit Miller Subaru and more specifically Jay Fralin. I just purchased a 2011 Impreza WRX from Jay and the entire process was painless, he was very straight forward with me and gave me all of the details I needed to make a decision on buying a new car. This is my second Subaru, the first was leased through another dealer in the South Jersey area and after the experience I had there, I knew when the lease was up I would not be going back. Miller Subaru was the next closest dealer. I knew I wanted to purchase the new 2011 WRX but also knew they were tough to get. As a luck of fate, Jay had one coming in and held it for me while declining 10 other inquiries about the vehicle. Jay not only had the vehicle I wanted, he and Ron Buchanan were able to hit the number I wanted to pay per month. Ron made signing for the car a breeze, he thoroughly explained all of the charges, fees, etc so I knew exactly how much I was financing and how we got to the total. When I picked the vehicle up, Jay thoroughly went over the vehicle with me to make sure I knew how to operate all of the added features from my 2009 Impreza, and even synced my Iphone with the cars audio system. If you are looking to have an easy car buying experience, I highly suggest stopping by Miller Subaru first.

Jay was very helpful (and very patient) during the time...

Jay was very helpful (and very patient) during the time we were shopping for a new car.At no time did he pressure us for a decision when we visited Miller Subaru several times. I would definitely recommend Jay to anyone looking to buy a Subaru.Jay was also very fair during our buying negotiations.

best subaru dealership in south jersey. miller subaru...

best subaru dealership in south jersey. miller subaru starts in the service department. mr. dan dewey is the type of person that is a cornerstone of a good business. the truly respects the miller family.i purchased my car not for want but for need. my 2001 outback was totaled. i had to purchase fast. i immediately called mr. dewey and he helped me from the start. my 2001 has always been serviced thru miller. mr. dewey walked me thru insurance questions and far market value for my car. i test drove no other manufacturer. i loved my car and hope to have my new one for a very long time.

Excellent buying experience. Quick and painless, easy and...

Excellent buying experience. Quick and painless, easy and clear to understand the deal, including price, trade in value, and financing. We were able to walk the lot and view all vehicles we were considering and spend as much time as needed doing so. We would recommend to family and friends without hesitation.

Miller Subaru was the first dealer I visited in my new...

Miller Subaru was the first dealer I visited in my new car search. In hindsight, it should have been the only visit. The no pressure sales atmosphere at Miller won my attention. Miller has a friendly staff. They take their time to answer any questions you have, and never pressure you into buying. Their goal is to provide excellent service. That is what we got when my husband and I purchased the car. Every detail was reviewed, and they even set up the blue tooth to my phone. That was a huge help!

This is the second time that I dealt with Miller Subaru. ...

This is the second time that I dealt with Miller Subaru. I was previously a happy customer of Nitti's Subaru until that dealership closed. Subsequently when i needed some warranty service for my 2005 Subaru Outback, Miller's was recommended to me by the former head of the service department at Nitti's. I felt that I got great service from friendly people and I was suitably impressed. When the engine in my 19989 Subaru outback died a few weeks a week and a half ago I checked out five (5) dealerships including two (2) Subaru dealerships. Again, I felt welcomed by Jay at Miller's and also that I treated well and honestly.

I began taking my wife's 2001 Forester to Miller for...

I began taking my wife's 2001 Forester to Miller for service after moving into this area several years ago. I usually chose to wait with my car while the work was being done because it never seemed to take that long--even without an appointment--and I could just sit in the customer lounge and read and help myself to the complimentary coffee. Inevitabily I would wander into the showroom just to look and I would invariably encounter Jay who was always willing to answer my questions or provide me with a brochure. Despite the fact that he thoroughly understood and, perhaps more importantly, accepted, that I was not in the market for a new car, his courtesy and professionalism never wavered. It worked. When we finally got serious about buying a new car I went straight to Jay... we were finally ready to take that test drive and, for all intents and purposed, the sale was closed then. Jay answereed the few remaining questions I had about certain options and accessories, and seeing that my wife and I were still undecided on some details, far from pressuring us in any way to take the next step right there on the spot, he urged us to go home and discuss it over the weekend so that we would be completely comfortable with whatever decision we made. We took his advice and returned the following Monday, specs in hand. Miller didn't have my first-choice color in their inventory so Jay began making some calls to find one. He found one that was close and gave us a price which was more than we had in mind. Meanwhile I had been giving the car on the floor right in front of Jay's desk a second look and realized that it was an acceptable, if not preferable alternative to the color Jay was seeking for us. In fact, with color no longer an issue, it was EXACTLY what we wanted. The fact that Miller owned that car gave Jay a lot more flexibility on the price, and we soon arrived at a number with which we were all comfortable. Last Thursday we took delivery of our 2011 Marine Blue Pearl Forester 2.5X Limited, the culmination of the most positive and stress-free car buying experience I could have ever hoped to have. It didn't stop there; Monday Jay followed-up by phane and email to make certain that we were completely satisfied with his and Miller's service.As Jay so simply put it, "Look, you're here to buy a car and I'm here to sell a car. Let's do what we have to do to make that happen and make everybody happy." It really is just that simple with the right salesman.

Excellent customer service. I was made to feel...

Excellent customer service. I was made to feel comfortable and there was noticeable absence of "hard sell" techniques that I've experienced in the past. Everyone was very communicative, friendly and eager to assist. After purchase, I received follow-up to be sure I have no questions or concerns about the car.From start to finish, I was very satisfied with my experience at Miller Subaru.

It was an absolute pleasure working with Mr. Fralin. He...

It was an absolute pleasure working with Mr. Fralin. He in not the "typical" car salesman. He was very patient, informative and knowledgeable. He made the transaction very easy and non-threatening. He is definately, by far, the best car salesman I have every dealt with. Subaru is a great vehicle with many safety features. It is the first one I have owned. I have always had Jeep Grand Cherokee Laredos (V-8 and all wheel drive). It's taking time to get used to the new vehicle. As you get older, change becomes more difficult. Overall, it's a very nice vehicle. Once again, thanks to Jay for a very pleasurable buying experience.

Mr. Fralin was quite affable and helpful throughout a...

Mr. Fralin was quite affable and helpful throughout a long wait for the "right" car to arrive. He maintained contact for the entire 2 plus months it took.I would recommend him without hesitation.The service department at Miller Subaru is the best I have ever dealt with since my first Subaru in 1976.dennis Kean

My first contact with Miller Subaru was through the...

My first contact with Miller Subaru was through the Internet. I was looking for a new Subaru Forester. I spent part of day going back forth over the Internet discussing options and pricing. That evening I went to the Dealership and met with Salesman Jay Fralin. After taking a test drive and discussing the Forester I decided to make the purchase. Jay was extremely knowledgeable about Forester and was able to answer all my questions. I was then introduced to the Sales Manager Ron Buchanan who along with Jay and myself came to agreement on the vehicle I was interested in. Everyone was great! I have since had my Forester Serviced as Miller Subaru where I met Dan Dewey the Service the Manager. I had Fog Lights added to my Forester which I decided to do a week after my purchase. All work was done extremely well and well within the time they told me it would take. I would not hesitate to recommend Miller Subaru for the purchase or service of a Subaru vehicle!

I give Miller Subaru a very high rating for their...

I give Miller Subaru a very high rating for their customer service. They were not pushy when it came to selling me a car, they informed me about the car, and they were willing to list to and address our concerns about the car. As you know the 2011 is a totally different car than the 2005 and this took some getting use to. My wife had reservations because of the size of the new car and John was very patient and dealt with her objections and concerns. He didn't attack her judgement of the car, he simply asked her to drive it, which after she did her concerns were unimportant. A car is different on the road than the showroom. As a result we purchased the car our 6th Subaru since 1995. That should tell you everything, because we can afford not to buy a Subaru. Bernie McClain.

Great sales person. He gave a very through explanation of...

Great sales person. He gave a very through explanation of the features and qualities of the car. He was very personal in his approach and how he liked and used his car. He gave a great test drive, we traveled various roads and he pointed out how the car handled and what to expect from the features. The test drive was a good length no to short or long. He was very sincere.

I received pricing for my new Forrester 2.5 x from AAA...

I received pricing for my new Forrester 2.5 x from AAA along with a list of different AAA dealers that would give me the best price. AAA had me going all over the place Delaware,Turnersville, Several of those AAA dealers called the house. I saw the exact car and color that I wanted at Miller Subaru's web-site and put a bid in on it. I went in on the snowy Saturday and John Poster gladly took me for a road test. He knew the car inside and out and was very friendly. I told him after the ride the prices I got from AAA and he came with in $400.00 dollars of it. I bought the car on the spot. I would reccommend this dealership to anyone. They are very nice compared to my experiences in the past.

From the first time we visited the dealership Jay was...

From the first time we visited the dealership Jay was friendly and seemed sincere in "earning our business". He provided much information on each auto we looked at and answered all our questions. It took several months and numerous visits for us to figure out what we wanted and on each visit Jay was the same -- friendly, helpful, and never pushy. Overall he was patient with our indecisiveness and always pleasant to deal with. Once we figured out exactly what we wanted we all realized we would need to order a 2011 model and wait for it. The car finally arrived and we picked it up yesterday. We were just as pleased with the delivery process, efficient handling of the paperwork by the sales manager, and Jay's showing us everything in the car. This was probably the best and easiest car buying experience we've ever had and we've purchased a lot of cars.Thank you,Sincerely,Sherry & Jim McGlynn

Recently purchased 2 new cars there with my wife. I had...

Recently purchased 2 new cars there with my wife. I had bought my previous car at Miller Subaru as well and have always gotten it serviced there. Overall a great experience; never felt pressured on anything and we felt like we came to a very fair deal. Looking forward to a continued relationship with the dealership.

I recently purchased a brand new Forester from Miller. ...

I recently purchased a brand new Forester from Miller. As a result of the excellent sales experience, I will now be having my vehicle only serviced by Miller. Likewise, I will continue to recommend this dealership to all my friends and family. Thank you so much for the excellent, quick, and easy experience.

My experince at Miller Subaru was very informative, the...

My experince at Miller Subaru was very informative, the salesman was very friendly he allow me to inspect and check out the vehicles that I was interested until I decide to purchase the Impreza. Mr. Fralin was respectful and understanding and work well with me and my family.

This is our 6th or 7th vehicle from Miller. Especially...

This is our 6th or 7th vehicle from Miller. Especially appreciate Danny and William in the Service Dept. We have always tried to buy local and Miller is local. We have also recommended other people to shop at Miller Ford and Subaru. Also great to know that Chip Miller's a part of our community (Mt. Holly).

Steve Senni is a great asset to the Miller sales staff. ...

Steve Senni is a great asset to the Miller sales staff. His product knowledge is unsurpassed, and his approach is very low pressure and accommodating. He and I emailed back and forth several times (as my intended purchase was an order),and he was fast to respond and his assurances were met.

Ed was friendly and helpful. I went to the dealership...

Ed was friendly and helpful. I went to the dealership unsure of what I was going to do about my vehicle situation. I obviously wanted a Subaru and even knew which model. I simply was scared to spend that kind of money! Ed made me feel comfortable about the decision to lease my new Impreza.

I returned to Miller Subaru in Lumberton, NJ because of...

I returned to Miller Subaru in Lumberton, NJ because of my comfort level there. I was very pleased as a female when I received unpressured service back in November of 1999. I just purchased my second car from Ed Hughes and found him to be just as great as he was 10 years ago when I purchased my new Subaru Forester 2000. He had a 2006 Subaru Tribeca B9 that came in on tradein a short time earlier. As soon as he showed it to me I fell in love with it. It met all my criteria, and was within my budget. I recommend Ed Hughes and the Miller Subaru dealership to everyone. They are truely non-pressure, and all the employees, from the salesmen, to the finance people, to the every-so-important service department are interested in pleasing the customer. I know they gave me a great deal and I look forward to a long relationship with them. I often stop in just to say hello to the staff and will continue to do so. I already knew all I needed to know about this dealership and pricing before I went to see Ed Hughes. I will continue to utilize their service department with confidence. And I am the envy of all my neighbors now that I am driving this gorgeous car.

Car quality and superior service, the guys at Miller...

Car quality and superior service, the guys at Miller Subaru are real professionals, great bunch of people! I had visit many dealerships looking to be treated fairly, most dealers failed. Both men were incredible! My experience was incredible. Price and selection, even though my options needs were unique, they got me exactly what I wanted!

I had gone to other dealerships befor going to Miller...

I had gone to other dealerships befor going to Miller Subaru and at Miller I was a lot more comfortable. they were able to work with my finances to get me the car I wanted. I would recommend this dealership to anyone looking for a good honest dealership this is the one.

I stumbled upon this dealership over the internet while...

I stumbled upon this dealership over the internet while searching for my Saturn Sky convertible. It is located five hours away from where I live in New York, but I can honestly say the experience I had in purchasing my vehicle was well worth the drive. I couldn't have been more fortunate. Ed Miller, Ron Buchanan, & Alex Hilgetag were all EXTREMELY personable & knowledgeable. Upon entering the showroom, I never once felt bombarded or pressured to purchase my vehicle (like I have upon visiting other dealerships in the past). The entire Miller team is exceptional at what they do. They took care of everything and were on top of there game. I absolutely love my car and I purchased it at a very reasonable cost. I'd purchase another vehicle at this dealership without hesitation!! It was worth the miles it took me to get there!

When I first saw all the great ratings for Miller Subaru,...

When I first saw all the great ratings for Miller Subaru, I wondered if Miller was somehow manipulating the ratings. But the ratings did push us to go to Miller. I first called Miller and asked them what the car we wanted would cost. I was quoted a great price, and I was told that I could order exactly the car I wanted if I could wait around 8 weeks for the car to be made in the factory. When we arrived at Miller, we were told that this was in fact not the case. It was too late to order a 2010 model and too early to order a 2011. The discrepancy between what I was told and what was true is a reason I'm giving 4 stars instead of 5.Miller found the car we wanted at another dealership. We were quoted what I consider a very good price for the vehicle. The buying experience was low-pressure, friendly and professional.Miller had the car driven from the other dealership. I thought after the fact they might have shipped the car by truck since we were buying a new car. But I didn't think to ask at the time, and Miller didn't clarify the point. So the new car we bought had been driven 240 miles when we took possession of it. This is a second reason why I give 4 stars.After we bought car, I received an e-mail from Miller asking us if we were COMPLETELY SATISFIED (their caps) with the purchase. And the e-mail encouraged us to go to dealerrater.com and comment. Miller wanted to get a good rating on the survey that Subaru sends you, and they wanted a good rating here. So while Miller does not manipulate the ratings on dealerrater.com, as I suspected early on, they are Internet-savvy and do what they can to get good ratings. Nothing wrong with that, really. In fact, if other dealers understood how easy it is to go online and report on one's negative experiences for the whole world to read, the dealers might not do some of the things they do.

Had a great purchase experience with Miller Subaru. I had...

Had a great purchase experience with Miller Subaru. I had purchased there before, and Jay, the sales rep, remembered by name. He answered my questions, showed me the cars I asked about, and did not pressure me at all. Mark Miller and Ron Buchanan were also very responsive, asking what they needed to do earn the business. They met some very aggressive price quotes from competitors, bringing in the model and color I wanted from another location.Jay even stayed late on a Friday evening to make sure all of the paperwork was completed and that we were checked out and comfortable with the car.Thanks to the entire Miller team!

Miller Subaru breaks the evil car dealership stereotype....

Miller Subaru breaks the evil car dealership stereotype. They are easy to work with, not sneaky, and very reasonable! No high pressure sales. Do your homework, go in with a reasonable offer, and you'll leave with a great car! Working with Jack was like working with family. Highly recommend!

Our car buying experience at Miller Subaru was...

Our car buying experience at Miller Subaru was exceptional. Our sales person, Ed Hughes, was extremely knowledgeable. He was a top notch salesman, without being pushy or overbearing. He knew his product line exceedingly well, which was not the case at other dealerships that we visited. My husband worked in the automotive industry at one time, as a mechanic, for a large dealership, so he would have known if Mr. Hughes was not accurate in the information he gave us about the Subaru line. He researched it thoroughly before shopping for one. My father was also a sales person, and I was able to appreciate Mr. Hughes' skills at his craft. When I mentioned that my daughter was planning to go to college for Environmental Sciences, he immediately gave us the specifications that made the Forester a green choice. We were impressed with Subaru's commitment to keeping the planet healthy by not adding to its landfills. When I mentioned that I was a preschool teacher, Mr. Hughes immediately cited the safety features of the vehicle, including back up cameras to prevent running a small child over in a school parking lot. And, of course, he knew exactly what points to make with my husband, who drives a tractor trailer for a living and once worked as a certified mechanic. Mr. Hughes is the main reason that we purchased our Forester from Miller Subaru. He was the first point of contact, and if he was not the complete professional that he was, we would have kept looking. It must also be said that the Business Manager, Joe Gallagher, and the Sales Manager, Ron Buchanan, were equally outstanding. They made a potentially painful process of applying for financing seem effortless. They were able to give us much better terms on our car loan than our credit union could. We know this for a fact, because we went into the dealership to shop, after already receiving a pre-approved car loan from our credit union. Subaru's loan terms included a much lower rate of interest, while asking for substantially less money down. All of the staff that we encountered during our car buying experience at Miller were both friendly and helpful. We will definitely be returning to Miller, and Ed Hughes, for our future vehicle purchases. With two teenaged children, that will certainly be soon!

We had purchased a new car a week ago and, after such a...

We had purchased a new car a week ago and, after such a pleasent experience, returned to purchase a used certified car for our daughter. Jay, and everyone at Miller, are just superb to work with and could not have made our experience more worhwhile.Larry Gevirtzsoclworkrataol.com

A year ago I bought a certified pre owned Subaru from Jay...

A year ago I bought a certified pre owned Subaru from Jay at Miller Subaru. I was so impressed with the overall friendliness of the dealership and with the exceptional price on my outback, I came back this year to buy the bigger 2010 outback. I was not let down. Jay was wonderfully nice, as was Joe the finance guy. The overall experience was absolutuly worth cheering about. Thank you Jay and Joe!

This was our first visit to Miller Subaru, in fact the...

This was our first visit to Miller Subaru, in fact the first to any Subaru dealership. We enjoyed a very pleasant experience looking at the different models and talking to Ed Hughes. There was no pressure or impatience with us to make up our mind to buy. We did have to come back a second time to make a final decision on the type of car. I had a problem being able to see out the windshield so we had to be particularly careful about that. We're very satisfied with our new car and if we should need another one it certainly will be from Miller. Thanks.

I would have rated great for price and overall experience...

I would have rated great for price and overall experience but I could not only because I was told I could get 2.9% financing for all 72 months when that proved, when I came to sign the loan, not to be true. I want to quickly add that Joe, the finance director, did make amends with an offer for 2 years, no cost, maintainence and that was great. Having said all that, I still rank my experience very highly. Thanks, al feit

Miller Subaru and Jay Fralin made the process of...

Miller Subaru and Jay Fralin made the process of purchasing our 2010 Subaru Outback, our 4th Outback, a pleasure. Jay is friendly and knowledgeable. The process, from selection to financing was easy and fast. There are other dealerships in the area, but I highly recommend Miller Subaru.

My wife and I were long time customers of another Subaru...

My wife and I were long time customers of another Subaru dealership closer to our home. We found their attitude and unwillingness to be flexible on pricing to be a put off. We were ready to lease a new car but our usual dealership was not willing to work with us and quite frankly insulted us many times during negotiations. I almost wrote off Subaru but decided to give one more chance and called Miller Subaru. A very nice woman named Jessica answered my questions on the phone. When I arrived at the dealership I was greeted by Jay Fralin. He was polite, helpful and didn't have a bad attitude like that other dealership. He and Joe Gallagher had my wife and I in our new 2010 Impreza Outback Sport in less than 2 hours. The price was right and the negotiations were painless. I feel we received a very fair deal. I am now a life long customer of Miller Subaru as long as people like Joe, Jessica and Jay work there.

Recently, I went away from Subaru and Miller in order to...

Recently, I went away from Subaru and Miller in order to get one of those cars that got uber gas mileage. After 4 months, I realized that I really missed my Subaru and the dealer experience I got from Miller (and from Subaru as a car company). Considering what I purchased, I thought I might be stuck with the car. I called up Jack to see if he could help me out. He was able to get me into a 2010 WRX Limited. This is the second car I've bought from Jack and the third one from Miller Subaru. Jack is a great salesman. He knows the car line well. Jack was never pushy and always followed up with me as he was locating the exact car I was looking for. Ron was able to get me the best number he could for my trade. They were upfront and honest and I appreciate that. Jack and Ron were able to work a deal to have me get out of the car I regretted and into something I wanted. All of my cars have been serviced at Miller as well so I have experience with their service department. I have never had to have a repair done twice. William and Dan have always worked with me around my crazy schedule. The whole service department is efficient and friendly.There is a reason why I've been going to Miller over the past 7 years. Their people make the difference.

I felt very comfortable from the minute I walked in the...

I felt very comfortable from the minute I walked in the door. I did not feel any stress or pressure to walk out with a car the very first time I went to this dealership and the very first time I learned about and test drove the vehicle I ultimately purchased. Since I was looking for a new car for awhile I can tell you personally that I did not have this experience in the other dealerships I went to and it made the experience at Miller relaxing and enjoyable. Also, and I don't recall his name at the moment, the person who did all the paperwork with me was wonderful as well. Everything was explained, it wasn't rushed and he allowed me to ask questions and reread things I needed to read and understand before signing. I was also introduced to the manager of the dealership and as a whole I felt that they really appreciated my business. Most importantly to me is because of the atmosphere at Miller I walked away with the car that I wanted with the extras I wanted and not with things I did not need which unfortunately happened to me in the past elsewhere. I will also now be using Miller Subaru for all of my service on my vehicle and will highly recommend them to family and friends.

Miller Subaru has a very friendly and informative staff....

Miller Subaru has a very friendly and informative staff. They weren't overbearing and didn't put any pressure on me to purchase a car right on the spot. The whole paperwork process went smoothly. Many thanks to Eddie Hughes, he is a knowledgeable and friendly salesman.

Very intelligent, laid back, low-key non salesman type...

Very intelligent, laid back, low-key non salesman type dealership. Jay was very informative and thorough. I drove over an hour away to get my 2009 impreza after my local dealer failed to look properly for my car using his dealer network connections which did nothing and turned up no car and wasted time, this was the last black model around for over 100 miles. They were very nice on the phone with me , called me back when promised, and were not pushy or agressive in any way like the 90% of the other dealers/ salesmen I came in contact with on my car search. I bought my car over the phone with Miller after no Subaru dealer in my town or bergen county could deliver what I wanted after visiting them in person.

Upon entering the lot, I was positively greeted and taken...

Upon entering the lot, I was positively greeted and taken serioulsy. Jay was very informative on all the models and help confirm my liking for the Tribeca. He directed me to the Tribecca models that had all I requested, plus a couple surpizing other features. We discussed numbers and he met with Ron. They got be near my ballpark figure. Upon discussing the car with my husband (my husband was unable to be with me on my first visit) we wanted to go back and drive the car again. Ron and Jay got the pricing to our number and the deal was made. Very painless and respective transaction.

Our experience with Miller Subaru was wonderful!! We went...

Our experience with Miller Subaru was wonderful!! We went in looking at a used Subaru Impreza and walked out with a brand new one for a better deal. Our salesman, John, was great!! Friendly, helpful and we never felt pressured. We would recommend this dealership to anyone looking to purchase a new or used car! Thanks for the wonderful service and everything you did for me and my husband!!

Jay was very helpful and everyone was very friendly! Even...

Jay was very helpful and everyone was very friendly! Even when we had to wait a little longer than expected, it was obvious that Jay and Ron respected our time and wanted to make sure that my husband and I were comfortable. Jay listened to what we wanted and was able to get us a great price for a new 2008 Subaru Impreza. Overall, Jay, Ron, and all those who work at Miller Subaru are a pleasure to work with.

Jay was a pleasure to work with. His laid back and low...

Jay was a pleasure to work with. His laid back and low key sales approach was exactly what my wife and I like most about him. Our past experience with other car salesman is that they tend to be very intrusive and pushy but we found that Jay's approach was much better suited to our needs. Jay spent quite a while with us when we went in to lease our 2009 Subaru Legacy and he covered everything regarding the car from A to Z. This pleasant experience has made us excited about working with Jay again when we lease our next car from Miller Subaru in 2012.

Jay was very helpful during our trade in for a new...

Jay was very helpful during our trade in for a new Subaru. He dealt with me honestly and without fuss. The price was right and he took care of everything.I felt very comfortable with him during this big purchase, and I would purchase another Subaru from him again.

This is the second Subaru that I bought from Jack. A...

This is the second Subaru that I bought from Jack. A friend of mine steered me to this dealership and he has been right on the quality of the staff, both in sales and service. I was not planning to purchase at this time, but the dealership had a clinic that pointed out several things to have repaired and in just talking in general with Jack, I decided to take advantage of the sale that was going on. I would recommend Miller Subaru to anyone looking for a new car.

My daughter bought her first car from this dealer and it...

My daughter bought her first car from this dealer and it was a very pleaseant experience. We are both very happy with the purchase and the service we received from the salesman. Other family members have also purchased vehicles from this dealer's sister dealership (Miller Ford) and have also been very pleased.

Great people to deal with. No pressure. Everyone was very...

Great people to deal with. No pressure. Everyone was very helpful and friendly. My wife and I will recommend this dealership to everyone we know.My Sister-in-law told us about Miller Subaru and we will pass it along.Keep up the great work.Rich and Karen Groverrng5131ataol.com

We had a very positive experience with this dealership...

We had a very positive experience with this dealership and Mr. Fralin. He did not pressure us into anything but definitely sold us on the car. He was very thorough explaining all the features and made sure we were happy with everything. We love the car already! I would def recommend this dealership to others.

Wonderful experience. John Poster was so helpful, not to...

Wonderful experience. John Poster was so helpful, not to mention easy going and friendly. We never felt rushed or pushed. I was not looking forward to car shopping but this was probably the best experience we've had. I haven't had to use the service department but my coworker has used them for all 210,000 miles on her Subaru and raves about them. I would highly recommend this dealership and ask for John Poster, you will not be disappointed.

Great experience. Friendly and very professional staff. ...

Great experience. Friendly and very professional staff.Came from Philly and will return to have vehicle serviced there when necessary.Even the internet sales staff was very helpful, knowledgable and professional.Very pleasant experience dealing with Miller Subaru.

We leased a new Subaru Legacy. Jay was wonderful...he...

We leased a new Subaru Legacy. Jay was wonderful...he provided us with extraordinary customer service by working everything over the phone and providing us with all the options and details we needed. That way when we came in with our infant son we were in and out quickly...little to no waiting around.

HE IS VERY FRIENCLY AND FLEXIBLE WITH MY...

HE IS VERY FRIENCLY AND FLEXIBLE WITH MY REQUIREMENTS.With the limited budget and preference of our families needs, he creativelly offered the best deal and services for the new Tribeca. I will defenitelly recommend my fried when he/she purchase any Subaru car.